[Helpdesksiloam] Problem : Printer Ricoh Siloam Lubuk linggau ( SHLL )

Kevin Tanjaya kevin.tanjaya at siloamhospitals.com
Fri Jan 19 04:27:15 UTC 2024 

Dear Pak sigit,

Terima Kasih atas infonya

Regards,
Kevin Tanjaya

Workplace, Technology & Collaborations - ICT Department

Siloam Hospitals Head Office

+62 21 2566 8000

[cid:c89cfd11-7bdd-4f78-96aa-f05c3377a19f]
________________________________
From: Sigit Rindra Wijaya <Sigit.RindraWijaya at siloamhospitals.com>
Sent: Friday, January 19, 2024 11:25 AM
To: Kevin Tanjaya <kevin.tanjaya at siloamhospitals.com>; helpdesk at moderndatasolusi.com <helpdesk at moderndatasolusi.com>
Cc: helpdesksiloam at moderndatasolusi.com <helpdesksiloam at moderndatasolusi.com>; Margo Prasetyo <Margo.Prasetyo at siloamhospitals.com>; Basudewo <Basudewo at siloamhospitals.com>; Imelda Sibagariang <Imelda.Sibagariang at siloamhospitals.com>; Iskandar Petrus <Iskandar.Petrus at siloamhospitals.com>; Erik <erik at moderndatasolusi.com>; Soenwono <soenwono at moderndatasolusi.com>; Anton <anton at moderndatasolusi.com>; Gilang <gilang at moderndatasolusi.com>; 'Henry' <Henry.sutanto at moderndatasolusi.com>
Subject: RE: Problem : Printer Ricoh Siloam Lubuk linggau ( SHLL )


Dear pak kevin,



Untuk case sudah solve kemarin sore, di guide by phone oleh teknisi ricoh…



Regards,



M.Sigit Rindra Wijaya

ICT | Siloam Hospitals Silampari Lubuklinggau

Lippo Plaza Lubuklinggau | Jl. Yos Sudarso Rt.11 Kel. Taba Jemekeh

Kec. Lubuklinggau Timur II Kota Lubuklinggau SUM-SEL 31626

Ph : +62 733 303 5900



From: Kevin Tanjaya <kevin.tanjaya at siloamhospitals.com>
Sent: Friday, January 19, 2024 11:11 AM
To: helpdesk at moderndatasolusi.com; Sigit Rindra Wijaya <Sigit.RindraWijaya at siloamhospitals.com>
Cc: helpdesksiloam at moderndatasolusi.com; Margo Prasetyo <Margo.Prasetyo at siloamhospitals.com>; Basudewo <Basudewo at siloamhospitals.com>; Imelda Sibagariang <Imelda.Sibagariang at siloamhospitals.com>; Iskandar Petrus <Iskandar.Petrus at siloamhospitals.com>; Erik <erik at moderndatasolusi.com>; Soenwono <soenwono at moderndatasolusi.com>; Anton <anton at moderndatasolusi.com>; Gilang <gilang at moderndatasolusi.com>; 'Henry' <Henry.sutanto at moderndatasolusi.com>
Subject: Re: Problem : Printer Ricoh Siloam Lubuk linggau ( SHLL )



Dear Pak @Sigit Rindra Wijaya<mailto:Sigit.RindraWijaya at siloamhospitals.com>



Boleh tolong diconfirm apakah issuenya sudah solved ?



Regards,

Kevin Tanjaya

Workplace, Technology & Collaborations - ICT Department

Siloam Hospitals Head Office

+62 21 2566 8000

[cid:image001.png at 01DA4ACA.2BA14750]

________________________________

From: helpdesk at moderndatasolusi.com<mailto:helpdesk at moderndatasolusi.com> <helpdesk at moderndatasolusi.com<mailto:helpdesk at moderndatasolusi.com>>
Sent: Friday, January 19, 2024 10:31 AM
To: Kevin Tanjaya <kevin.tanjaya at siloamhospitals.com<mailto:kevin.tanjaya at siloamhospitals.com>>
Cc: Sigit Rindra Wijaya <Sigit.RindraWijaya at siloamhospitals.com<mailto:Sigit.RindraWijaya at siloamhospitals.com>>; helpdesksiloam at moderndatasolusi.com<mailto:helpdesksiloam at moderndatasolusi.com> <helpdesksiloam at moderndatasolusi.com<mailto:helpdesksiloam at moderndatasolusi.com>>; Margo Prasetyo <Margo.Prasetyo at siloamhospitals.com<mailto:Margo.Prasetyo at siloamhospitals.com>>; Basudewo <Basudewo at siloamhospitals.com<mailto:Basudewo at siloamhospitals.com>>; Imelda Sibagariang <Imelda.Sibagariang at siloamhospitals.com<mailto:Imelda.Sibagariang at siloamhospitals.com>>; Iskandar Petrus <Iskandar.Petrus at siloamhospitals.com<mailto:Iskandar.Petrus at siloamhospitals.com>>; Erik <erik at moderndatasolusi.com<mailto:erik at moderndatasolusi.com>>; Soenwono <soenwono at moderndatasolusi.com<mailto:soenwono at moderndatasolusi.com>>; Anton <anton at moderndatasolusi.com<mailto:anton at moderndatasolusi.com>>; Gilang <gilang at moderndatasolusi.com<mailto:gilang at moderndatasolusi.com>>; 'Henry' <Henry.sutanto at moderndatasolusi.com<mailto:Henry.sutanto at moderndatasolusi.com>>
Subject: Re: Problem : Printer Ricoh Siloam Lubuk linggau ( SHLL )



NOTICE: This email is from an external party. Only open if from trusted source. Report suspicious emails to "infosec.shg at siloamhospitals.com<mailto:infosec.shg at siloamhospitals.com>".



Dear Pak Kevin,

Untuk case ini sudah di pandu oleh teknisi kami pak sapar by phone pada tanggal 18 Jan 2023 ya pak dan sudah normal kembali.





---

Atas Perhatian dan kerjasamanya kami ucapkan terima kasih,

Salam,
L Tiwi
Helpdesk
08111559141 (WA)
PT Modern Data Solusi
Jl. Sultan Hasanuddin No. 72



On 2024-01-19 10:24, Kevin Tanjaya wrote:

Dear @Etik<mailto:helpdesk at moderndatasolusi.com>



Mohon bantuannya untuk pembuatan tiket issue yang saat ini Printer Ricoh Siloam Lubuklinggau tidak bisa digunakan untuk Print, Scan dan Copy, berikut Capture Error yang muncul di printernya...



[cid:image002.png at 01DA4ACA.2BA14750]

Regards,

Kevin Tanjaya

Workplace, Technology & Collaborations - ICT Department

Siloam Hospitals Head Office

+62 21 2566 8000

[cid:image001.png at 01DA4ACA.2BA14750]

________________________________

From: Sigit Rindra Wijaya <Sigit.RindraWijaya at siloamhospitals.com<mailto:Sigit.RindraWijaya at siloamhospitals.com>>
Sent: Thursday, January 18, 2024 9:34 AM
To: helpdesksiloam at moderndatasolusi.com<mailto:helpdesksiloam at moderndatasolusi.com> <helpdesksiloam at moderndatasolusi.com<mailto:helpdesksiloam at moderndatasolusi.com>>
Cc: Margo Prasetyo <Margo.Prasetyo at siloamhospitals.com<mailto:Margo.Prasetyo at siloamhospitals.com>>; Kevin Tanjaya <kevin.tanjaya at siloamhospitals.com<mailto:kevin.tanjaya at siloamhospitals.com>>; Basudewo <Basudewo at siloamhospitals.com<mailto:Basudewo at siloamhospitals.com>>; Imelda Sibagariang <Imelda.Sibagariang at siloamhospitals.com<mailto:Imelda.Sibagariang at siloamhospitals.com>>; Iskandar Petrus <Iskandar.Petrus at siloamhospitals.com<mailto:Iskandar.Petrus at siloamhospitals.com>>; erik at moderndatasolusi.com<mailto:erik at moderndatasolusi.com> <erik at moderndatasolusi.com<mailto:erik at moderndatasolusi.com>>
Subject: Problem : Printer Ricoh Siloam Lubuk linggau ( SHLL )



Dear helpdesk MDS,



Mohon bantuannya saat ini Printer Ricoh Siloam Lubuklinggau tidak bisa digunakan untuk Print, Scan dan Copy, berikut Capture Error yang muncul di printernya...





[cid:image003.jpg at 01DA4ACA.2BA14750]



Regards,



M.Sigit Rindra Wijaya

ICT | Siloam Hospitals Silampari Lubuklinggau

Lippo Plaza Lubuklinggau | Jl. Yos Sudarso Rt.11 Kel. Taba Jemekeh

Kec. Lubuklinggau Timur II Kota Lubuklinggau SUM-SEL 31626

Ph : +62 733 303 5900


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