<html><head><meta http-equiv="Content-Type" content="text/html; charset=UTF-8"></head><body dir="auto"><div dir="auto">Dear Pak Sigit,</div><div dir="auto"><br></div><div dir="auto">Untuk hal ini sudah kita eskalasi lagi ke bagian teknis ya pak, akan segera di followup ke pak Sigit,,</div><div dir="auto"><br></div><div dir="auto">Terima kasih dan mohon maaf atas keterlambatannya</div><div dir="auto"><br></div><div id="composer_signature" dir="auto"><meta http-equiv="Content-Type" content="text/html; charset=UTF-8"><div style="font-size:85%;color:#575757" dir="auto">Best Regards,</div><div style="font-size:85%;color:#575757" dir="auto"><br></div><div style="font-size:85%;color:#575757" dir="auto">Erik Reinaldo</div></div><div dir="auto"><br></div><div><br></div><div align="left" dir="auto" style="font-size:100%;color:#000000"><div>-------- Pesan asli --------</div><div>Dari: Sigit Rindra Wijaya <Sigit.RindraWijaya@siloamhospitals.com> </div><div>Tanggal: 13/07/23 10.40 (GMT+07:00) </div><div>Ke: helpdesk@moderndatasolusi.com </div><div>Cc: Sa Officer <sa.officer@moderndatasolusi.com>, helpdesksiloam@moderndatasolusi.com, erik@moderndatasolusi.com, Margo Prasetyo <Margo.Prasetyo@siloamhospitals.com>, Kevin Tanjaya <kevin.tanjaya@siloamhospitals.com>, Imelda Sibagariang <Imelda.Sibagariang@siloamhospitals.com>, 'Henry' <Henry.sutanto@moderndatasolusi.com>, Ely Rosa <ely.rosa@moderndatasolusi.com>, Soenwono <soenwono@moderndatasolusi.com>, 'Admin Sales' <Admin.sales@moderndatasolusi.com>, Iskandar Petrus <Iskandar.Petrus@siloamhospitals.com> </div><div>Subjek: RE: Problem : Printer Ricoh Siloam Lubuklinggau II C778RA30073 </div><div><br></div></div>
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<p class="MsoNormal"><span style="mso-fareast-language:EN-US">Dear tim MDS,</span></p>
<p class="MsoNormal"><span style="mso-fareast-language:EN-US"> </span></p>
<p class="MsoNormal"><span style="mso-fareast-language:EN-US">Mohon infonya , kira2 kapan problem printer ricoh ini bisa diperbaiki ya…? Saat ini operasional manajemen kita jadi terganggu sejak printer ini bermasalah…</span></p>
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<p class="MsoNormal"><b><i><span style="color:#1F497D">Regards,</span></i></b><span style="font-size:12.0pt;color:black"></span></p>
<p class="MsoNormal"><span style="color:#1F497D" lang="IN"> </span><span style="font-size:12.0pt;color:black"></span></p>
<p class="MsoNormal"><b><span style="font-size:14.0pt;color:#1F497D">M.Sigit Rindra Wijaya</span></b><span style="font-size:12.0pt;color:black"></span></p>
<p class="MsoNormal"><span style="color:#4472C4">ICT | Siloam Hospitals Silampari Lubuklinggau
</span><span style="font-size:12.0pt;color:black"></span></p>
<p class="MsoNormal"><span style="color:#4472C4">Lippo Plaza Lubuklinggau | Jl. Yos Sudarso Rt.11 Kel. Taba Jemekeh</span><span style="font-size:12.0pt;color:black"></span></p>
<p class="MsoNormal"><span style="color:#4472C4">Kec. Lubuklinggau Timur II Kota Lubuklinggau SUM-SEL 31626</span><span style="font-size:12.0pt;color:black"></span></p>
<p class="MsoNormal"><span style="color:#4472C4">Ph : +62 733 303 5900</span><span style="font-size:12.0pt;color:black"></span></p>
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<p class="MsoNormal"><b><span lang="EN-US">From:</span></b><span lang="EN-US"> helpdesk@moderndatasolusi.com <helpdesk@moderndatasolusi.com>
<br>
<b>Sent:</b> Monday, July 10, 2023 3:48 PM<br>
<b>To:</b> Sigit Rindra Wijaya <Sigit.RindraWijaya@siloamhospitals.com><br>
<b>Cc:</b> Sa Officer <sa.officer@moderndatasolusi.com>; helpdesksiloam@moderndatasolusi.com; erik@moderndatasolusi.com; Margo Prasetyo <Margo.Prasetyo@siloamhospitals.com>; Kevin Tanjaya <kevin.tanjaya@siloamhospitals.com>; Imelda Sibagariang <Imelda.Sibagariang@siloamhospitals.com>;
'Henry' <Henry.sutanto@moderndatasolusi.com>; Ely Rosa <ely.rosa@moderndatasolusi.com>; Soenwono <soenwono@moderndatasolusi.com>; 'Admin Sales' <Admin.sales@moderndatasolusi.com><br>
<b>Subject:</b> Re: Problem : Printer Ricoh Siloam Lubuklinggau II C778RA30073</span></p>
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<p class="MsoNormal">Dear Pak Sigit,<br>
<br>
Terlampir no tiket permintaannya ya CN00926962.<br>
<br>
Atas perhatian dan kerjasamanya kami ucapkan terima kasih.<br>
<br>
Salam,<br>
L Tiwi<br>
<br>
On 2023-07-10 13:23, Sigit Rindra Wijaya wrote:<br>
> Ok mb,<br>
> <br>
> Mohon dipercepat proses perbaikannya ya, karena sudah terlalu lama<br>
> problemnya<br>
> <br>
> _Regards,_<br>
> <br>
> M.Sigit Rindra Wijaya<br>
> <br>
> ICT | Siloam Hospitals Silampari Lubuklinggau<br>
> <br>
> Lippo Plaza Lubuklinggau | Jl. Yos Sudarso Rt.11 Kel. Taba Jemekeh<br>
> <br>
> Kec. Lubuklinggau Timur II Kota Lubuklinggau SUM-SEL 31626<br>
> <br>
> Ph : +62 733 303 5900<br>
> <br>
> From: <a href="mailto:helpdesk@moderndatasolusi.com">helpdesk@moderndatasolusi.com</a> <<a href="mailto:helpdesk@moderndatasolusi.com">helpdesk@moderndatasolusi.com</a>><br>
> Sent: Monday, July 10, 2023 11:45 AM<br>
> To: Sigit Rindra Wijaya <<a href="mailto:Sigit.RindraWijaya@siloamhospitals.com">Sigit.RindraWijaya@siloamhospitals.com</a>>; Sa<br>
> Officer <<a href="mailto:sa.officer@moderndatasolusi.com">sa.officer@moderndatasolusi.com</a>><br>
> Cc: <a href="mailto:helpdesksiloam@moderndatasolusi.com">helpdesksiloam@moderndatasolusi.com</a>;
<a href="mailto:erik@moderndatasolusi.com">erik@moderndatasolusi.com</a>;<br>
> Margo Prasetyo <<a href="mailto:Margo.Prasetyo@siloamhospitals.com">Margo.Prasetyo@siloamhospitals.com</a>>; Kevin Tanjaya<br>
> <<a href="mailto:kevin.tanjaya@siloamhospitals.com">kevin.tanjaya@siloamhospitals.com</a>>; Imelda Sibagariang<br>
> <<a href="mailto:Imelda.Sibagariang@siloamhospitals.com">Imelda.Sibagariang@siloamhospitals.com</a>>; 'Henry'<br>
> <<a href="mailto:Henry.sutanto@moderndatasolusi.com">Henry.sutanto@moderndatasolusi.com</a>>; Ely Rosa<br>
> <<a href="mailto:ely.rosa@moderndatasolusi.com">ely.rosa@moderndatasolusi.com</a>>; Soenwono<br>
> <<a href="mailto:soenwono@moderndatasolusi.com">soenwono@moderndatasolusi.com</a>>; 'Admin Sales'<br>
> <<a href="mailto:Admin.sales@moderndatasolusi.com">Admin.sales@moderndatasolusi.com</a>><br>
> Subject: Re: Problem : Printer Ricoh Siloam Lubuklinggau II<br>
> C778RA30073<br>
> <br>
> Dear Pak Sigit,<br>
> <br>
> Terima kasih, kami peroses.<br>
> <br>
> Dear Tim,<br>
> <br>
> Mohon diperoses permintaan terlampir.<br>
> <br>
> Atas perhatian dan kerjasamanya kami ucapkan terima kasih,<br>
> <br>
> Salam,<br>
> L Tiwi<br>
> <br>
> On 2023-07-10 11:09, Sigit Rindra Wijaya wrote:<br>
>> Dear mb tiwi,<br>
>> <br>
>> Berikut hasil counternya<br>
>> <br>
>> Dapatkan Outlook untuk Android [1]<br>
>> -------------------------<br>
>> <br>
>> From: <a href="mailto:helpdesk@moderndatasolusi.com">helpdesk@moderndatasolusi.com</a> <<a href="mailto:helpdesk@moderndatasolusi.com">helpdesk@moderndatasolusi.com</a>><br>
>> Sent: Monday, July 10, 2023 10:58:36 AM<br>
>> To: Sigit Rindra Wijaya <<a href="mailto:Sigit.RindraWijaya@siloamhospitals.com">Sigit.RindraWijaya@siloamhospitals.com</a>><br>
>> Cc: <a href="mailto:helpdesksiloam@moderndatasolusi.com">helpdesksiloam@moderndatasolusi.com</a><br>
>> <<a href="mailto:helpdesksiloam@moderndatasolusi.com">helpdesksiloam@moderndatasolusi.com</a>>;
<a href="mailto:erik@moderndatasolusi.com">erik@moderndatasolusi.com</a><br>
>> <<a href="mailto:erik@moderndatasolusi.com">erik@moderndatasolusi.com</a>>; Margo Prasetyo<br>
>> <<a href="mailto:Margo.Prasetyo@siloamhospitals.com">Margo.Prasetyo@siloamhospitals.com</a>>; Kevin Tanjaya<br>
>> <<a href="mailto:kevin.tanjaya@siloamhospitals.com">kevin.tanjaya@siloamhospitals.com</a>>; Imelda Sibagariang<br>
>> <<a href="mailto:Imelda.Sibagariang@siloamhospitals.com">Imelda.Sibagariang@siloamhospitals.com</a>>; 'Henry'<br>
>> <<a href="mailto:Henry.sutanto@moderndatasolusi.com">Henry.sutanto@moderndatasolusi.com</a>>; Ely Rosa<br>
>> <<a href="mailto:ely.rosa@moderndatasolusi.com">ely.rosa@moderndatasolusi.com</a>>; Soenwono<br>
>> <<a href="mailto:soenwono@moderndatasolusi.com">soenwono@moderndatasolusi.com</a>><br>
>> Subject: Re: Problem : Printer Ricoh Siloam Lubuklinggau<br>
>> <br>
>> Dear Pak Sigit,<br>
>> <br>
>> Terima kasih informasinya pak dan informasi dari tim kami untuk SC<br>
>> tersebut memerlukan toner, bisa dibantu untuk print counternya pak<br>
>> agar<br>
>> bisa segera kami peroses pengecekan lebih lanjut.<br>
>> <br>
>> Atas perhatian dan kerjasamanya kami ucapkan terima kasih,<br>
>> <br>
>> Salam,<br>
>> L Tiwi<br>
>> <br>
>> On 2023-07-10 10:48, Sigit Rindra Wijaya wrote:<br>
>>> Dear tim mds,<br>
>>> <br>
>>> Sparepart Sudah saya terima tanggal 23 /6/2023<br>
>>> <br>
>>> -----Original Message-----<br>
>>> From: <a href="mailto:helpdesk@moderndatasolusi.com">helpdesk@moderndatasolusi.com</a> <<a href="mailto:helpdesk@moderndatasolusi.com">helpdesk@moderndatasolusi.com</a>><br>
>>> Sent: Monday, July 10, 2023 10:47 AM<br>
>>> To: Sigit Rindra Wijaya <<a href="mailto:Sigit.RindraWijaya@siloamhospitals.com">Sigit.RindraWijaya@siloamhospitals.com</a>><br>
>>> Cc: <a href="mailto:helpdesksiloam@moderndatasolusi.com">helpdesksiloam@moderndatasolusi.com</a>;
<a href="mailto:erik@moderndatasolusi.com">erik@moderndatasolusi.com</a>;<br>
>>> Margo Prasetyo <<a href="mailto:Margo.Prasetyo@siloamhospitals.com">Margo.Prasetyo@siloamhospitals.com</a>>; Kevin Tanjaya<br>
>>> <<a href="mailto:kevin.tanjaya@siloamhospitals.com">kevin.tanjaya@siloamhospitals.com</a>>; Imelda Sibagariang<br>
>>> <<a href="mailto:Imelda.Sibagariang@siloamhospitals.com">Imelda.Sibagariang@siloamhospitals.com</a>>; 'Henry'<br>
>>> <<a href="mailto:Henry.sutanto@moderndatasolusi.com">Henry.sutanto@moderndatasolusi.com</a>>; Ely Rosa<br>
>>> <<a href="mailto:ely.rosa@moderndatasolusi.com">ely.rosa@moderndatasolusi.com</a>>; Soenwono<br>
>>> <<a href="mailto:soenwono@moderndatasolusi.com">soenwono@moderndatasolusi.com</a>><br>
>>> Subject: Re: Problem : Printer Ricoh Siloam Lubuklinggau<br>
>>> <br>
>>> Dear Pak Sigit,<br>
>>> <br>
>>> Kami FU ke tim terkait ya pak.<br>
>>> Mohon informasinya pak untuk sparepart PCU dari tim kami<br>
>>> menginformasikan bahwa ada pengiriman ke Siloam Lubuk linggau pada<br>
>>> tanggal 14/06/2023 apakah sudah diterima?<br>
>>> <br>
>>> Atas perhatian dan kerjasamanya kami ucapkan terima kasih,<br>
>>> <br>
>>> Salam,<br>
>>> L Tiwi<br>
>>> <br>
>>> On 2023-07-10 10:37, Sigit Rindra Wijaya wrote:<br>
>>>> Dear tim MDS,<br>
>>>> <br>
>>>> Mohon supportnya, saat ini printer ricoh Siloam lubuklinggau tidak<br>
>>>> bisa digunakan, muncul error seperti dibawah ini :<br>
>>>> <br>
>>>> _Regards,_<br>
>>>> <br>
>>>> M.Sigit Rindra Wijaya<br>
>>>> <br>
>>>> ICT | Siloam Hospitals Silampari Lubuklinggau<br>
>>>> <br>
>>>> Lippo Plaza Lubuklinggau | Jl. Yos Sudarso Rt.11 Kel. Taba Jemekeh<br>
>>>> <br>
>>>> Kec. Lubuklinggau Timur II Kota Lubuklinggau SUM-SEL 31626<br>
>>>> <br>
>>>> Ph : +62 733 303 5900<br>
>>>> <br>
>>>> Disclaimer<br>
>>>> <br>
>>>> The information contained in this communication from the sender is<br>
>>>> confidential. It is intended solely for use by the recipient and<br>
>>>> others authorized to receive it. If you are not the recipient, you<br>
>>> are<br>
>>>> hereby notified that any disclosure, copying, distribution or<br>
>> taking<br>
>>> <br>
>>>> action in relation of the contents of this information is strictly<br>
>>>> prohibited and may be unlawful.<br>
>>>> <br>
>>>> This email has been scanned for viruses and malware, and may have<br>
>>> been<br>
>>>> automatically archived by Mimecast, a leader in email security and<br>
>>>> cyber resilience. Mimecast integrates email defenses with brand<br>
>>>> protection, security awareness training, web security, compliance<br>
>>> and<br>
>>>> other essential capabilities. Mimecast helps protect large and<br>
>> small<br>
>>> <br>
>>>> organizations from malicious activity, human error and technology<br>
>>>> failure; and to lead the movement toward building a more resilient<br>
>>>> world. To find out more, visit our website.<br>
>>> <br>
>>> Disclaimer<br>
>>> <br>
>>> The information contained in this communication from the sender is<br>
>>> confidential. It is intended solely for use by the recipient and<br>
>>> others authorized to receive it. If you are not the recipient, you<br>
>> are<br>
>>> hereby notified that any disclosure, copying, distribution or<br>
> taking<br>
>>> action in relation of the contents of this information is strictly<br>
>>> prohibited and may be unlawful.<br>
>>> <br>
>>> This email has been scanned for viruses and malware, and may have<br>
>> been<br>
>>> automatically archived by Mimecast, a leader in email security and<br>
>>> cyber resilience. Mimecast integrates email defenses with brand<br>
>>> protection, security awareness training, web security, compliance<br>
>> and<br>
>>> other essential capabilities. Mimecast helps protect large and<br>
> small<br>
>>> organizations from malicious activity, human error and technology<br>
>>> failure; and to lead the movement toward building a more resilient<br>
>>> world. To find out more, visit our website.<br>
>> <br>
>> Disclaimer<br>
>> <br>
>> The information contained in this communication from the sender is<br>
>> confidential. It is intended solely for use by the recipient and<br>
>> others authorized to receive it. If you are not the recipient, you<br>
> are<br>
>> hereby notified that any disclosure, copying, distribution or taking<br>
>> action in relation of the contents of this information is strictly<br>
>> prohibited and may be unlawful.<br>
>> <br>
>> This email has been scanned for viruses and malware, and may have<br>
> been<br>
>> automatically archived by Mimecast, a leader in email security and<br>
>> cyber resilience. Mimecast integrates email defenses with brand<br>
>> protection, security awareness training, web security, compliance<br>
> and<br>
>> other essential capabilities. Mimecast helps protect large and small<br>
>> organizations from malicious activity, human error and technology<br>
>> failure; and to lead the movement toward building a more resilient<br>
>> world. To find out more, visit our website.<br>
>> <br>
>> Links:<br>
>> ------<br>
>> [1] <a href="https://aka.ms/AAb9ysg">
https://aka.ms/AAb9ysg</a> [1]<br>
> <br>
> Disclaimer<br>
> <br>
> The information contained in this communication from the sender is<br>
> confidential. It is intended solely for use by the recipient and<br>
> others authorized to receive it. If you are not the recipient, you are<br>
> hereby notified that any disclosure, copying, distribution or taking<br>
> action in relation of the contents of this information is strictly<br>
> prohibited and may be unlawful.<br>
> <br>
> This email has been scanned for viruses and malware, and may have been<br>
> automatically archived by Mimecast, a leader in email security and<br>
> cyber resilience. Mimecast integrates email defenses with brand<br>
> protection, security awareness training, web security, compliance and<br>
> other essential capabilities. Mimecast helps protect large and small<br>
> organizations from malicious activity, human error and technology<br>
> failure; and to lead the movement toward building a more resilient<br>
> world. To find out more, visit our website.<br>
> <br>
> Links:<br>
> ------<br>
> [1] <a href="https://aka.ms/AAb9ysg">
https://aka.ms/AAb9ysg</a></p>
</div>
<br><br><p style="font-family: Verdana; font-size:10pt; color:#666666;"><b>Disclaimer</b></p><p style="font-family: Verdana; font-size:8pt; color:#666666;">The information contained in this communication from the sender is confidential. It is intended solely for use by the recipient and others authorized to receive it. If you are not the recipient, you are hereby notified that any disclosure, copying, distribution or taking action in relation of the contents of this information is strictly prohibited and may be unlawful.<br><br>This email has been scanned for viruses and malware, and may have been automatically archived by Mimecast, a leader in email security and cyber resilience. Mimecast integrates email defenses with brand protection, security awareness training, web security, compliance and other essential capabilities. Mimecast helps protect large and small organizations from malicious activity, human error and technology failure; and to lead the movement toward building a more resilient world. To find out more, visit our website.</p>
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