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<p>Dear Pak Kevin,</p>
<p>Untuk case ini sudah di pandu oleh teknisi kami pak sapar by phone pada tanggal 18 Jan 2023 ya pak dan sudah normal kembali.</p>
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<div class="pre" style="margin: 0; padding: 0; font-family: monospace">Atas Perhatian dan kerjasamanya kami ucapkan terima kasih,<br /><br />Salam,<br />L Tiwi<br />Helpdesk <br />08111559141 (WA)<br />PT Modern Data Solusi <br />Jl. Sultan Hasanuddin No. 72</div>
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<p id="reply-intro">On 2024-01-19 10:24, Kevin Tanjaya wrote:</p>
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<div class="v1elementToProof" style="font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: #000000;">Dear <a id="v1OWAAM127564" class="v1tWKOu v1mention v1ms-bgc-nlr v1ms-fcl-b" href="mailto:helpdesk@moderndatasolusi.com" rel="noreferrer"> @Etik</a></div>
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<p class="v1elementToProof" style="margin-top: 0px; margin-bottom: 0px;"><span style="letter-spacing: normal; font-family: Aptos, sans-serif; font-size: 11pt; color: #242424; font-weight: 400;">Mohon bantuannya untuk pembuatan tiket issue yang saat ini Printer Ricoh Siloam Lubuklinggau tidak bisa digunakan untuk Print, Scan dan Copy, berikut Capture Error yang muncul di printernya...</span></p>
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<p style="text-align: left; background-color: #ffffff; margin: 0cm;"><span style="letter-spacing: normal; font-family: Aptos, sans-serif; font-size: 11pt; color: #242424; font-weight: 400;"><img id="v1x_Picture_x0020_1" style="width: 6.8125in; height: 3.8541in; max-width: 568px; min-width: auto; min-height: auto; margin: 0px;" src="cid:170563506765a9ecfb8788d020247263@moderndatasolusi.com" /></span></p>
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<div style="font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: #000000;"><span style="font-family: Verdana; font-size: 13px; background-color: #ffffff;">Regards,</span></div>
<div style="text-align: left; background-color: #ffffff; margin: 0px;"><span style="font-family: Verdana; font-size: 13px; color: #000000;">Kevin Tanjaya</span></div>
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<p style="text-align: left; background-color: #ffffff; margin: 0in; font-family: Calibri, sans-serif; font-size: 11pt;"><span style="font-family: Tahoma, sans-serif; font-size: 10pt; color: #7b7b7b;">Workplace, Technology & Collaborations - ICT Department</span></p>
<p style="text-align: left; background-color: #ffffff; margin: 0in; font-family: Calibri, sans-serif; font-size: 11pt;"><span style="font-family: Tahoma, sans-serif; font-size: 10pt; color: #000000;">Siloam Hospitals Head Office</span></p>
<p style="text-align: left; background-color: #ffffff; margin: 0in; font-family: Calibri, sans-serif; font-size: 11pt;"><span style="font-family: Tahoma, sans-serif; font-size: 10pt; color: #000000;">+62 21 2566 8000</span></p>
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<div style="font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: #000000;"><span style="font-family: 'Segoe UI', 'Segoe UI Web (West European)', 'Segoe UI', -apple-system, BlinkMacSystemFont, Roboto, 'Helvetica Neue', sans-serif; font-size: 14px; background-color: #ffffff;"><img id="v1imageSelected0" style="width: 512.5px; height: 75px; max-width: 100%;" src="cid:170563506765a9ecfb87bec091972184@moderndatasolusi.com" width="512" height="75" /></span></div>
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<div id="v1divRplyFwdMsg" dir="ltr"><span style="font-size: 11pt; color: #000000; font-family: Calibri, sans-serif;"><strong>From:</strong> Sigit Rindra Wijaya <Sigit.RindraWijaya@siloamhospitals.com><br /><strong>Sent:</strong> Thursday, January 18, 2024 9:34 AM<br /><strong>To:</strong> helpdesksiloam@moderndatasolusi.com <helpdesksiloam@moderndatasolusi.com><br /><strong>Cc:</strong> Margo Prasetyo <Margo.Prasetyo@siloamhospitals.com>; Kevin Tanjaya <kevin.tanjaya@siloamhospitals.com>; Basudewo <Basudewo@siloamhospitals.com>; Imelda Sibagariang <Imelda.Sibagariang@siloamhospitals.com>; Iskandar Petrus <Iskandar.Petrus@siloamhospitals.com>; erik@moderndatasolusi.com <erik@moderndatasolusi.com><br /><strong>Subject:</strong> Problem : Printer Ricoh Siloam Lubuk linggau ( SHLL )</span>
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<p class="v1x_MsoNormal">Dear helpdesk MDS,</p>
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<p class="v1x_MsoNormal">Mohon bantuannya saat ini Printer Ricoh Siloam Lubuklinggau tidak bisa digunakan untuk Print, Scan dan Copy, berikut Capture Error yang muncul di printernya...</p>
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<p class="v1x_MsoNormal"><strong><em><span style="font-family: 'Calibri',sans-serif; color: #1f497d;">Regards,</span></em></strong><span style="font-size: 12.0pt; font-family: 'Calibri',sans-serif; color: black;"></span></p>
<p class="v1x_MsoNormal"><span style="font-family: 'Calibri',sans-serif; color: #1f497d;"> </span><span style="font-size: 12.0pt; font-family: 'Calibri',sans-serif; color: black;"></span></p>
<p class="v1x_MsoNormal"><strong><span style="font-size: 14.0pt; font-family: 'Calibri',sans-serif; color: #1f497d;">M.Sigit Rindra Wijaya</span></strong><span style="font-size: 12.0pt; font-family: 'Calibri',sans-serif; color: black;"></span></p>
<p class="v1x_MsoNormal"><span style="font-family: 'Calibri',sans-serif; color: #4472c4;">ICT | Siloam Hospitals Silampari Lubuklinggau </span><span style="font-size: 12.0pt; font-family: 'Calibri',sans-serif; color: black;"></span></p>
<p class="v1x_MsoNormal"><span style="font-family: 'Calibri',sans-serif; color: #4472c4;">Lippo Plaza Lubuklinggau | Jl. Yos Sudarso Rt.11 Kel. Taba Jemekeh</span><span style="font-size: 12.0pt; font-family: 'Calibri',sans-serif; color: black;"></span></p>
<p class="v1x_MsoNormal"><span style="font-family: 'Calibri',sans-serif; color: #4472c4;">Kec. Lubuklinggau Timur II Kota Lubuklinggau SUM-SEL 31626</span><span style="font-size: 12.0pt; font-family: 'Calibri',sans-serif; color: black;"></span></p>
<p class="v1x_MsoNormal"><span style="font-family: 'Calibri',sans-serif; color: #4472c4;">Ph : +62 733 303 5900</span><span style="font-size: 12.0pt; font-family: 'Calibri',sans-serif; color: black;"></span></p>
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