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Dear Pak <a href="mailto:Sigit.RindraWijaya@siloamhospitals.com" id="OWAAM448136" class="tWKOu mention ms-bgc-nlr ms-fcl-b">
@Sigit Rindra Wijaya</a></div>
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Boleh tolong diconfirm apakah issuenya sudah solved ?</div>
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<span style="font-family: Verdana; font-size: 13px; background-color: rgb(255, 255, 255);">Regards,</span></div>
<div style="text-align: left; background-color: rgb(255, 255, 255); margin: 0px;">
<span style="font-family: Verdana; font-size: 13px; color: rgb(0, 0, 0);">Kevin Tanjaya</span></div>
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<span style="font-family: Tahoma, sans-serif; font-size: 10pt; color: rgb(123, 123, 123);">Workplace, Technology & Collaborations - ICT Department</span></p>
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<span style="font-family: Tahoma, sans-serif; font-size: 10pt; color: rgb(0, 0, 0);">Siloam Hospitals Head Office</span></p>
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<span style="font-family: Tahoma, sans-serif; font-size: 10pt; color: rgb(0, 0, 0);">+62 21 2566 8000</span></p>
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<div id="divRplyFwdMsg" dir="ltr"><font face="Calibri, sans-serif" style="font-size:11pt" color="#000000"><b>From:</b> helpdesk@moderndatasolusi.com <helpdesk@moderndatasolusi.com><br>
<b>Sent:</b> Friday, January 19, 2024 10:31 AM<br>
<b>To:</b> Kevin Tanjaya <kevin.tanjaya@siloamhospitals.com><br>
<b>Cc:</b> Sigit Rindra Wijaya <Sigit.RindraWijaya@siloamhospitals.com>; helpdesksiloam@moderndatasolusi.com <helpdesksiloam@moderndatasolusi.com>; Margo Prasetyo <Margo.Prasetyo@siloamhospitals.com>; Basudewo <Basudewo@siloamhospitals.com>; Imelda Sibagariang
<Imelda.Sibagariang@siloamhospitals.com>; Iskandar Petrus <Iskandar.Petrus@siloamhospitals.com>; Erik <erik@moderndatasolusi.com>; Soenwono <soenwono@moderndatasolusi.com>; Anton <anton@moderndatasolusi.com>; Gilang <gilang@moderndatasolusi.com>; 'Henry' <Henry.sutanto@moderndatasolusi.com><br>
<b>Subject:</b> Re: Problem : Printer Ricoh Siloam Lubuk linggau ( SHLL )</font>
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<div style="color:#000000"><span style="color:#000000; font-weight:bold">NOTICE:</span><font size="1"> This email is from an external party. Only open if from trusted source. Report suspicious emails to "infosec.shg@siloamhospitals.com".</font>
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<p>Dear Pak Kevin,</p>
<p>Untuk case ini sudah di pandu oleh teknisi kami pak sapar by phone pada tanggal 18 Jan 2023 ya pak dan sudah normal kembali.</p>
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<div class="x_pre" style="margin:0; padding:0; font-family:monospace">Atas Perhatian dan kerjasamanya kami ucapkan terima kasih,<br>
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Salam,<br>
L Tiwi<br>
Helpdesk <br>
08111559141 (WA)<br>
PT Modern Data Solusi <br>
Jl. Sultan Hasanuddin No. 72</div>
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<p id="x_reply-intro">On 2024-01-19 10:24, Kevin Tanjaya wrote:</p>
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Dear <a id="x_v1OWAAM127564" class="x_v1tWKOu x_v1mention x_v1ms-bgc-nlr x_v1ms-fcl-b" href="mailto:helpdesk@moderndatasolusi.com" rel="noreferrer">
@Etik</a></div>
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<p class="x_v1elementToProof" style="margin-top:0px; margin-bottom:0px"><span style="letter-spacing:normal; font-family:Aptos,sans-serif; font-size:11pt; color:#242424; font-weight:400">Mohon bantuannya untuk pembuatan tiket issue yang saat ini Printer Ricoh
Siloam Lubuklinggau tidak bisa digunakan untuk Print, Scan dan Copy, berikut Capture Error yang muncul di printernya...</span></p>
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<p style="text-align:left; background-color:#ffffff; margin:0cm"><span style="letter-spacing:normal; font-family:Aptos,sans-serif; font-size:11pt; color:#242424; font-weight:400"><img id="x_v1x_Picture_x0020_1" style="width:6.8125in; height:3.8541in; max-width:568px; min-width:auto; min-height:auto; margin:0px" data-outlook-trace="F:1|T:1" src="cid:170563506765a9ecfb8788d020247263@moderndatasolusi.com"></span></p>
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<span style="font-family:Verdana; font-size:13px; background-color:#ffffff">Regards,</span></div>
<div style="text-align:left; background-color:#ffffff; margin:0px"><span style="font-family:Verdana; font-size:13px; color:#000000">Kevin Tanjaya</span></div>
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<span style="font-family:Tahoma,sans-serif; font-size:10pt; color:#7b7b7b">Workplace, Technology & Collaborations - ICT Department</span></p>
<p style="text-align:left; background-color:#ffffff; margin:0in; font-family:Calibri,sans-serif; font-size:11pt">
<span style="font-family:Tahoma,sans-serif; font-size:10pt; color:#000000">Siloam Hospitals Head Office</span></p>
<p style="text-align:left; background-color:#ffffff; margin:0in; font-family:Calibri,sans-serif; font-size:11pt">
<span style="font-family:Tahoma,sans-serif; font-size:10pt; color:#000000">+62 21 2566 8000</span></p>
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<span style="font-size:14px; background-color:#ffffff"><img id="x_v1imageSelected0" width="512" height="75" style="width:512.5px; height:75px; max-width:100%" data-outlook-trace="F:1|T:1" src="cid:170563506765a9ecfb87bec091972184@moderndatasolusi.com"></span></div>
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<div id="x_v1divRplyFwdMsg" dir="ltr"><span style="font-size:11pt; color:#000000; font-family:Calibri,sans-serif"><strong>From:</strong> Sigit Rindra Wijaya <Sigit.RindraWijaya@siloamhospitals.com><br>
<strong>Sent:</strong> Thursday, January 18, 2024 9:34 AM<br>
<strong>To:</strong> helpdesksiloam@moderndatasolusi.com <helpdesksiloam@moderndatasolusi.com><br>
<strong>Cc:</strong> Margo Prasetyo <Margo.Prasetyo@siloamhospitals.com>; Kevin Tanjaya <kevin.tanjaya@siloamhospitals.com>; Basudewo <Basudewo@siloamhospitals.com>; Imelda Sibagariang <Imelda.Sibagariang@siloamhospitals.com>; Iskandar Petrus <Iskandar.Petrus@siloamhospitals.com>;
erik@moderndatasolusi.com <erik@moderndatasolusi.com><br>
<strong>Subject:</strong> Problem : Printer Ricoh Siloam Lubuk linggau ( SHLL )</span>
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<p class="x_v1x_MsoNormal">Dear helpdesk MDS,</p>
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<p class="x_v1x_MsoNormal">Mohon bantuannya saat ini Printer Ricoh Siloam Lubuklinggau tidak bisa digunakan untuk Print, Scan dan Copy, berikut Capture Error yang muncul di printernya...</p>
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<p class="x_v1x_MsoNormal"><strong><em><span style="font-family:'Calibri',sans-serif; color:#1f497d">Regards,</span></em></strong><span style="font-size:12.0pt; font-family:'Calibri',sans-serif; color:black"></span></p>
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<p class="x_v1x_MsoNormal"><strong><span style="font-size:14.0pt; font-family:'Calibri',sans-serif; color:#1f497d">M.Sigit Rindra Wijaya</span></strong><span style="font-size:12.0pt; font-family:'Calibri',sans-serif; color:black"></span></p>
<p class="x_v1x_MsoNormal"><span style="font-family:'Calibri',sans-serif; color:#4472c4">ICT | Siloam Hospitals Silampari Lubuklinggau
</span><span style="font-size:12.0pt; font-family:'Calibri',sans-serif; color:black"></span></p>
<p class="x_v1x_MsoNormal"><span style="font-family:'Calibri',sans-serif; color:#4472c4">Lippo Plaza Lubuklinggau | Jl. Yos Sudarso Rt.11 Kel. Taba Jemekeh</span><span style="font-size:12.0pt; font-family:'Calibri',sans-serif; color:black"></span></p>
<p class="x_v1x_MsoNormal"><span style="font-family:'Calibri',sans-serif; color:#4472c4">Kec. Lubuklinggau Timur II Kota Lubuklinggau SUM-SEL 31626</span><span style="font-size:12.0pt; font-family:'Calibri',sans-serif; color:black"></span></p>
<p class="x_v1x_MsoNormal"><span style="font-family:'Calibri',sans-serif; color:#4472c4">Ph : +62 733 303 5900</span><span style="font-size:12.0pt; font-family:'Calibri',sans-serif; color:black"></span></p>
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