[It.team] Mondelez INDONESIA / IMAC-D Requests / Move of G988X576633 (#A0262) & Installation of color printer (#A0263)
Simon Kang
Simon.Kang at ricoh.com.my
Thu Dec 14 13:27:14 UTC 2023
@idris at moderndatasolusi.com<mailto:idris at moderndatasolusi.com>
Help Please.
Advance Leave Notice:
Public Holiday :
Best regards,
Simon Kang
Regional Service Delivery Manager
RICOH (Malaysia) Sdn Bhd (10078-W)
UG-D6, Level Upper Ground,
Utropolis Suites 2, Jalan Kontracktor U1/14,
40150 Shah Alam, Selangor,
Malaysia.
Cell : (016) 2030755
Email : Simon.Kang at Ricoh.com.my
Service Hotline: 1300 88 8228
Website: www.ricoh.com.my<http://www.ricoh.com.my/>
[cid:3aa63841-9cdd-4fd2-b2ec-57a8fefc40ef]<https://www.ricoh.com.my/>
This message together with any attachments is confidential and intended solely for the person or entity to whom it is addressed. It contains information that is confidential and that may be legally privileged. If you are not the intended recipient (or if you have received this message in error), please notify the sender immediately by replying to this message and delete this e-mail (and any other record of it) from your system. Please do not copy or use it for any purpose. Recipient is advised to check this email and any attachments for the presence of trojans or viruses. The company accepts no liability for any damage caused by any virus transmitted by this email.
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________________________________
From: #RPO-Mondelez-IMACD <imacd-mondelez at ricoh-europe.com>
Sent: Thursday, December 14, 2023 3:51 PM
To: soenwono <soenwono at moderndatasolusi.com>; #res-mondelez.support <mondelez.support at ricoh.es>; Rudy Cockx <Rudy.Cockx at ricoh-europe.com>; idris at moderndatasolusi.com <idris at moderndatasolusi.com>; Simon Kang <Simon.Kang at ricoh.com.my>
Cc: Metta Karlsson <Metta.Karlsson at ricoh-europe.com>; gilang at moderndatasolusi.com <gilang at moderndatasolusi.com>; it.team at moderndatasolusi.com <it.team at moderndatasolusi.com>; Erik Reinaldo <Erik at moderndatasolusi.com>; Henry Sutanto <henry.sutanto at moderndatasolusi.com>; 'Helpdesk MDS' <helpdesk at moderndatasolusi.com>
Subject: RE: Mondelez INDONESIA / IMAC-D Requests / Move of G988X576633 (#A0262) & Installation of color printer (#A0263)
Internal
Dear @Simon Kang<mailto:Simon.Kang at ricoh.com.my>,
Could you please check this case? See email below.
Thank you for support,
Weronika Zachariasz
From: #RPO-Mondelez-IMACD
Sent: Tuesday, December 12, 2023 9:06 AM
To: 'Soenwono' <soenwono at moderndatasolusi.com>; #res-mondelez.support <mondelez.support at ricoh.es>; Rudy Cockx <Rudy.Cockx at ricoh-europe.com>; idris at moderndatasolusi.com; Simon Kang <Simon.Kang at ricoh.com.my>
Cc: Metta Karlsson <Metta.Karlsson at ricoh-europe.com>; gilang at moderndatasolusi.com; it.team at moderndatasolusi.com; 'erik at moderndatasolusi. com' <erik at moderndatasolusi.com>; 'Henry' <Henry.sutanto at moderndatasolusi.com>; 'Helpdesk MDS' <helpdesk at moderndatasolusi.com>
Subject: RE: Mondelez INDONESIA / IMAC-D Requests / Move of G988X576633 (#A0262) & Installation of color printer (#A0263)
Importance: High
Hi @Soenwono<mailto:soenwono at moderndatasolusi.com>,
According to Local Mondelez printer G580P200169 / model: MP 305SPF / was moved but NOT installed. Could you please urgently let us know why installation at new location was not completed?
Thank you,
Weronika Zachariasz
From: Soenwono <soenwono at moderndatasolusi.com<mailto:soenwono at moderndatasolusi.com>>
Sent: Tuesday, December 5, 2023 5:17 AM
To: #RPO-Mondelez-IMACD <imacd-mondelez at ricoh-europe.com<mailto:imacd-mondelez at ricoh-europe.com>>; #res-mondelez.support <mondelez.support at ricoh.es<mailto:mondelez.support at ricoh.es>>; Rudy Cockx <Rudy.Cockx at ricoh-europe.com<mailto:Rudy.Cockx at ricoh-europe.com>>; idris at moderndatasolusi.com<mailto:idris at moderndatasolusi.com>; Simon Kang <Simon.Kang at ricoh.com.my<mailto:Simon.Kang at ricoh.com.my>>
Cc: Metta Karlsson <Metta.Karlsson at ricoh-europe.com<mailto:Metta.Karlsson at ricoh-europe.com>>; gilang at moderndatasolusi.com<mailto:gilang at moderndatasolusi.com>; it.team at moderndatasolusi.com<mailto:it.team at moderndatasolusi.com>; 'erik at moderndatasolusi. com' <erik at moderndatasolusi.com<mailto:erik at moderndatasolusi.com>>; 'Henry' <Henry.sutanto at moderndatasolusi.com<mailto:Henry.sutanto at moderndatasolusi.com>>; 'Helpdesk MDS' <helpdesk at moderndatasolusi.com<mailto:helpdesk at moderndatasolusi.com>>
Subject: RE: Mondelez INDONESIA / IMAC-D Requests / Move of G988X576633 (#A0262) & Installation of color printer (#A0263)
This message was sent from an external source. Please be careful opening attachments/links or replying to sources you don’t know.
Hi Weronika,
Yes the moving is complete on 30th November 2023
Also card reader has been installed at the new unit IMC 3010
Thank you.
Regards,
Soenwono Suprapto | GMA & Direct Dept Head
T: +62 21-27937489
F: +62 21-27937486
M: +62-87771697791
www.moderndatasolusi.com<http://www.moderndatasolusi.com/>
PT MODERN DATA SOLUSI
JL. Sultan Iskandar Muda No. 29, Kebayoran Lama Utara, Kebayoran Lama - Jakarta Selatan 12240<https://goo.gl/maps/ta17fqnTWbL2>
[cid:image001.png at 01DA2E6A.BA6911B0]
From: #RPO-Mondelez-IMACD <imacd-mondelez at ricoh-europe.com<mailto:imacd-mondelez at ricoh-europe.com>>
Sent: 04 December 2023 21:17
To: soenwono <soenwono at moderndatasolusi.com<mailto:soenwono at moderndatasolusi.com>>; #res-mondelez.support <mondelez.support at ricoh.es<mailto:mondelez.support at ricoh.es>>; Rudy Cockx <Rudy.Cockx at ricoh-europe.com<mailto:Rudy.Cockx at ricoh-europe.com>>; idris at moderndatasolusi.com<mailto:idris at moderndatasolusi.com>; Simon Kang <Simon.Kang at ricoh.com.my<mailto:Simon.Kang at ricoh.com.my>>
Cc: Metta Karlsson <Metta.Karlsson at ricoh-europe.com<mailto:Metta.Karlsson at ricoh-europe.com>>; gilang at moderndatasolusi.com<mailto:gilang at moderndatasolusi.com>; it.team at moderndatasolusi.com<mailto:it.team at moderndatasolusi.com>; 'erik at moderndatasolusi. com' <erik at moderndatasolusi.com<mailto:erik at moderndatasolusi.com>>; 'Henry' <Henry.sutanto at moderndatasolusi.com<mailto:Henry.sutanto at moderndatasolusi.com>>; 'Helpdesk MDS' <helpdesk at moderndatasolusi.com<mailto:helpdesk at moderndatasolusi.com>>
Subject: RE: Mondelez INDONESIA / IMAC-D Requests / Move of G988X576633 (#A0262) & Installation of color printer (#A0263)
Internal
Hi @Soenwono<mailto:soenwono at moderndatasolusi.com>,
Kindly confirm if S/N G580P200169 / model: MP 305SPF has been moved to new location and successfully installed.
Thank you,
Weronika Zachariasz
From: Soenwono <soenwono at moderndatasolusi.com<mailto:soenwono at moderndatasolusi.com>>
Sent: Thursday, November 23, 2023 4:57 AM
To: #RPO-Mondelez-IMACD <imacd-mondelez at ricoh-europe.com<mailto:imacd-mondelez at ricoh-europe.com>>; #res-mondelez.support <mondelez.support at ricoh.es<mailto:mondelez.support at ricoh.es>>; Rudy Cockx <Rudy.Cockx at ricoh-europe.com<mailto:Rudy.Cockx at ricoh-europe.com>>; idris at moderndatasolusi.com<mailto:idris at moderndatasolusi.com>; Simon Kang <Simon.Kang at ricoh.com.my<mailto:Simon.Kang at ricoh.com.my>>
Cc: Metta Karlsson <Metta.Karlsson at ricoh-europe.com<mailto:Metta.Karlsson at ricoh-europe.com>>; gilang at moderndatasolusi.com<mailto:gilang at moderndatasolusi.com>; it.team at moderndatasolusi.com<mailto:it.team at moderndatasolusi.com>; 'erik at moderndatasolusi. com' <erik at moderndatasolusi.com<mailto:erik at moderndatasolusi.com>>; 'Henry' <Henry.sutanto at moderndatasolusi.com<mailto:Henry.sutanto at moderndatasolusi.com>>; 'Helpdesk MDS' <helpdesk at moderndatasolusi.com<mailto:helpdesk at moderndatasolusi.com>>
Subject: RE: Mondelez INDONESIA / IMAC-D Requests / Move of G988X576633 (#A0262) & Installation of color printer (#A0263)
This message was sent from an external source. Please be careful opening attachments/links or replying to sources you don’t know.
Hi Weronika,
Please find the information below in Blue:
* Share status regarding MOVE of S/N G580P200169 / model: MP 305SPF.
Soen: I have discussed with local Mondelez and informed him that our moving schedule available on next Thursday, 30 November.
* Share ETA regarding Card Reader for NEW device.
Soen: Card reader has arrived at our warehouse and we are doing inventory process first. Estimate we can install the card reader by next Wednesday, 29 November
Serial No.
Status
Country
Site (City)
Model Name
IP Address
Hostname
Install date
Type
Lease start date
Lease end date
Monthly Lease TTL
(local currency)
B/W Click
Colour Click
Business critical (Y/N)
High Volume (Y/N)
Connection Type
SAP (Y/N)
Equitrac Enabled
9153R830022
ACTIVE
Indonesia
Jakarta
IM C3010
10.171.156.73
IDJK1MP305SPF02
2023-11-14
Lease
14/11/2023
14/11/2028
Rp 2.149.026
Rp 120
Rp 1.500
N
N
MDLZ Network
PCC5
Thank you.
Regards,
Soenwono Suprapto | GMA & Direct Dept Head
T: +62 21-27937489
F: +62 21-27937486
M: +62-87771697791
www.moderndatasolusi.com<http://www.moderndatasolusi.com/>
PT MODERN DATA SOLUSI
JL. Sultan Iskandar Muda No. 29, Kebayoran Lama Utara, Kebayoran Lama - Jakarta Selatan 12240<https://goo.gl/maps/ta17fqnTWbL2>
[cid:image001.png at 01DA2E6A.BA6911B0]
From: #RPO-Mondelez-IMACD <imacd-mondelez at ricoh-europe.com<mailto:imacd-mondelez at ricoh-europe.com>>
Sent: 20 November 2023 19:28
To: soenwono <soenwono at moderndatasolusi.com<mailto:soenwono at moderndatasolusi.com>>; #res-mondelez.support <mondelez.support at ricoh.es<mailto:mondelez.support at ricoh.es>>; Rudy Cockx <Rudy.Cockx at ricoh-europe.com<mailto:Rudy.Cockx at ricoh-europe.com>>; idris at moderndatasolusi.com<mailto:idris at moderndatasolusi.com>; Simon Kang <Simon.Kang at ricoh.com.my<mailto:Simon.Kang at ricoh.com.my>>
Cc: Metta Karlsson <Metta.Karlsson at ricoh-europe.com<mailto:Metta.Karlsson at ricoh-europe.com>>; gilang at moderndatasolusi.com<mailto:gilang at moderndatasolusi.com>; it.team at moderndatasolusi.com<mailto:it.team at moderndatasolusi.com>; 'erik at moderndatasolusi. com' <erik at moderndatasolusi.com<mailto:erik at moderndatasolusi.com>>; 'Henry' <Henry.sutanto at moderndatasolusi.com<mailto:Henry.sutanto at moderndatasolusi.com>>; 'Helpdesk MDS' <helpdesk at moderndatasolusi.com<mailto:helpdesk at moderndatasolusi.com>>
Subject: RE: Mondelez INDONESIA / IMAC-D Requests / Move of G988X576633 (#A0262) & Installation of color printer (#A0263)
Internal
Hi @Soenwono<mailto:soenwono at moderndatasolusi.com>,
With reference to email below, could you please:
* Share status regarding MOVE of S/N G580P200169 / model: MP 305SPF.
* Share ETA regarding Card Reader for NEW device.
* Complete missing details in the table below.
Serial No.
Status
Country
Site (City)
Model Name
IP Address
Hostname
Install date
Type
Lease start date
Lease end date
Monthly Lease TTL
(local currency)
B/W Click
Colour Click
Business critical (Y/N)
High Volume (Y/N)
Connection Type
SAP (Y/N)
Equitrac Enabled
ACTIVE
Indonesia
Jakarta
IM C3010
10.171.156.73
IDJK1MP305SPF02
2023-11-14
Lease
MDLZ Network
PCC5
Thank you,
Weronika Zachariasz
Global Accounts Coordinator
Leave Notice: 23rd Dec 2023 – 1st Jan 2024
Ricoh Business Services Polska Sp. z o. o.
Olivia Business Centre
aleja Grunwaldzka 472C
80-309 Gdańsk, Poland
weronika.zachariasz at ricoh-europe.com<mailto:weronika.zachariasz at ricoh-europe.com>
[cid:image002.png at 01DA2E6A.BA6911B0]<http://www.ricoh-europe.com/>
From: Soenwono <soenwono at moderndatasolusi.com<mailto:soenwono at moderndatasolusi.com>>
Sent: Friday, November 17, 2023 8:13 AM
To: #res-mondelez.support <mondelez.support at ricoh.es<mailto:mondelez.support at ricoh.es>>; #RPO-Mondelez-IMACD <imacd-mondelez at ricoh-europe.com<mailto:imacd-mondelez at ricoh-europe.com>>; Rudy Cockx <Rudy.Cockx at ricoh-europe.com<mailto:Rudy.Cockx at ricoh-europe.com>>; idris at moderndatasolusi.com<mailto:idris at moderndatasolusi.com>; Simon Kang <Simon.Kang at ricoh.com.my<mailto:Simon.Kang at ricoh.com.my>>
Cc: Metta Karlsson <Metta.Karlsson at ricoh-europe.com<mailto:Metta.Karlsson at ricoh-europe.com>>; gilang at moderndatasolusi.com<mailto:gilang at moderndatasolusi.com>; it.team at moderndatasolusi.com<mailto:it.team at moderndatasolusi.com>; 'erik at moderndatasolusi. com' <erik at moderndatasolusi.com<mailto:erik at moderndatasolusi.com>>; 'Henry' <Henry.sutanto at moderndatasolusi.com<mailto:Henry.sutanto at moderndatasolusi.com>>; 'Helpdesk MDS' <helpdesk at moderndatasolusi.com<mailto:helpdesk at moderndatasolusi.com>>
Subject: RE: Mondelez INDONESIA / IMAC-D Requests / Move of G988X576633 (#A0262) & Installation of color printer (#A0263)
This message was sent from an external source. Please be careful opening attachments/links or replying to sources you don’t know.
Hi Eduardo,
Noted. we will check and inform this to customer
Thank you.
Regards,
Soenwono Suprapto | GMA & Direct Dept Head
T: +62 21-27937489
F: +62 21-27937486
M: +62-87771697791
www.moderndatasolusi.com<http://www.moderndatasolusi.com/>
PT MODERN DATA SOLUSI
JL. Sultan Iskandar Muda No. 29, Kebayoran Lama Utara, Kebayoran Lama - Jakarta Selatan 12240<https://goo.gl/maps/ta17fqnTWbL2>
[cid:image001.png at 01DA2E6A.BA6911B0]
From: #res-mondelez.support <mondelez.support at ricoh.es<mailto:mondelez.support at ricoh.es>>
Sent: Thursday, November 16, 2023 7:47 PM
To: soenwono <soenwono at moderndatasolusi.com<mailto:soenwono at moderndatasolusi.com>>; #RPO-Mondelez-IMACD <imacd-mondelez at ricoh-europe.com<mailto:imacd-mondelez at ricoh-europe.com>>; Rudy Cockx <Rudy.Cockx at ricoh-europe.com<mailto:Rudy.Cockx at ricoh-europe.com>>; idris at moderndatasolusi.com<mailto:idris at moderndatasolusi.com>; Simon Kang <Simon.Kang at ricoh.com.my<mailto:Simon.Kang at ricoh.com.my>>
Cc: Metta Karlsson <Metta.Karlsson at ricoh-europe.com<mailto:Metta.Karlsson at ricoh-europe.com>>; gilang at moderndatasolusi.com<mailto:gilang at moderndatasolusi.com>; it.team at moderndatasolusi.com<mailto:it.team at moderndatasolusi.com>; 'erik at moderndatasolusi. com' <erik at moderndatasolusi.com<mailto:erik at moderndatasolusi.com>>; 'Henry' <Henry.sutanto at moderndatasolusi.com<mailto:Henry.sutanto at moderndatasolusi.com>>; 'Helpdesk MDS' <helpdesk at moderndatasolusi.com<mailto:helpdesk at moderndatasolusi.com>>; #res-mondelez.support <mondelez.support at ricoh.es<mailto:mondelez.support at ricoh.es>>; #res-mondelez.support <mondelez.support at ricoh.es<mailto:mondelez.support at ricoh.es>>
Subject: RE: Mondelez INDONESIA / IMAC-D Requests / Move of G988X576633 (#A0262) & Installation of color printer (#A0263)
Hi Soenwono,
Software is completely pushed.
If the end users are able to test and confirm that everything is working as expected it is enough for us.
Thank you,
Kind Regards.
Eduardo Vilchez
RICOH Support Team
mondelez.support at ricoh.es<mailto:unilever.support at ricoh.es>
[cid:image003.jpg at 01DA2E6A.BA6911B0]
From: Soenwono <soenwono at moderndatasolusi.com<mailto:soenwono at moderndatasolusi.com>>
Sent: 16 November 2023 13:43
To: #res-mondelez.support <mondelez.support at ricoh.es<mailto:mondelez.support at ricoh.es>>; #RPO-Mondelez-IMACD <imacd-mondelez at ricoh-europe.com<mailto:imacd-mondelez at ricoh-europe.com>>; Rudy Cockx <Rudy.Cockx at ricoh-europe.com<mailto:Rudy.Cockx at ricoh-europe.com>>; idris at moderndatasolusi.com<mailto:idris at moderndatasolusi.com>; Simon Kang <Simon.Kang at ricoh.com.my<mailto:Simon.Kang at ricoh.com.my>>
Cc: Metta Karlsson <Metta.Karlsson at ricoh-europe.com<mailto:Metta.Karlsson at ricoh-europe.com>>; gilang at moderndatasolusi.com<mailto:gilang at moderndatasolusi.com>; it.team at moderndatasolusi.com<mailto:it.team at moderndatasolusi.com>; 'erik at moderndatasolusi. com' <erik at moderndatasolusi.com<mailto:erik at moderndatasolusi.com>>; 'Henry' <Henry.sutanto at moderndatasolusi.com<mailto:Henry.sutanto at moderndatasolusi.com>>; 'Helpdesk MDS' <helpdesk at moderndatasolusi.com<mailto:helpdesk at moderndatasolusi.com>>
Subject: RE: Mondelez INDONESIA / IMAC-D Requests / Move of G988X576633 (#A0262) & Installation of color printer (#A0263)
This message was sent from an external source. Please be careful opening attachments/links or replying to sources you don’t know.
Hi Ricoh Support team,
So the software is pushed completely?
Anything you need from our side?. Do you need our engineer to visit and do some testing at Mondelez site? Please advise.
Thank you.
Regards,
Soenwono Suprapto | GMA & Direct Dept Head
T: +62 21-27937489
F: +62 21-27937486
M: +62-87771697791
www.moderndatasolusi.com<http://www.moderndatasolusi.com/>
PT MODERN DATA SOLUSI
JL. Sultan Iskandar Muda No. 29, Kebayoran Lama Utara, Kebayoran Lama - Jakarta Selatan 12240<https://goo.gl/maps/ta17fqnTWbL2>
[cid:image001.png at 01DA2E6A.BA6911B0]
From: #res-mondelez.support <mondelez.support at ricoh.es<mailto:mondelez.support at ricoh.es>>
Sent: 16 November 2023 19:28
To: soenwono <soenwono at moderndatasolusi.com<mailto:soenwono at moderndatasolusi.com>>; #RPO-Mondelez-IMACD <imacd-mondelez at ricoh-europe.com<mailto:imacd-mondelez at ricoh-europe.com>>; Rudy Cockx <Rudy.Cockx at ricoh-europe.com<mailto:Rudy.Cockx at ricoh-europe.com>>; idris at moderndatasolusi.com<mailto:idris at moderndatasolusi.com>; Simon Kang <Simon.Kang at ricoh.com.my<mailto:Simon.Kang at ricoh.com.my>>
Cc: Metta Karlsson <Metta.Karlsson at ricoh-europe.com<mailto:Metta.Karlsson at ricoh-europe.com>>; gilang at moderndatasolusi.com<mailto:gilang at moderndatasolusi.com>; it.team at moderndatasolusi.com<mailto:it.team at moderndatasolusi.com>; 'erik at moderndatasolusi. com' <erik at moderndatasolusi.com<mailto:erik at moderndatasolusi.com>>; 'Henry' <Henry.sutanto at moderndatasolusi.com<mailto:Henry.sutanto at moderndatasolusi.com>>; 'Helpdesk MDS' <helpdesk at moderndatasolusi.com<mailto:helpdesk at moderndatasolusi.com>>; #res-mondelez.support <mondelez.support at ricoh.es<mailto:mondelez.support at ricoh.es>>
Subject: RE: Mondelez INDONESIA / IMAC-D Requests / Move of G988X576633 (#A0262) & Installation of color printer (#A0263)
Hello,
Device has been installed and configured.
Thank you,
Kind Regards.
Eduardo Vilchez
RICOH Support Team
mondelez.support at ricoh.es<mailto:unilever.support at ricoh.es>
[cid:image003.jpg at 01DA2E6A.BA6911B0]
From: #res-mondelez.support <mondelez.support at ricoh.es<mailto:mondelez.support at ricoh.es>>
Sent: 16 November 2023 12:20
To: soenwono <soenwono at moderndatasolusi.com<mailto:soenwono at moderndatasolusi.com>>; #RPO-Mondelez-IMACD <imacd-mondelez at ricoh-europe.com<mailto:imacd-mondelez at ricoh-europe.com>>; Rudy Cockx <Rudy.Cockx at ricoh-europe.com<mailto:Rudy.Cockx at ricoh-europe.com>>; idris at moderndatasolusi.com<mailto:idris at moderndatasolusi.com>; Simon Kang <Simon.Kang at ricoh.com.my<mailto:Simon.Kang at ricoh.com.my>>
Cc: Metta Karlsson <Metta.Karlsson at ricoh-europe.com<mailto:Metta.Karlsson at ricoh-europe.com>>; gilang at moderndatasolusi.com<mailto:gilang at moderndatasolusi.com>; it.team at moderndatasolusi.com<mailto:it.team at moderndatasolusi.com>; 'erik at moderndatasolusi. com' <erik at moderndatasolusi.com<mailto:erik at moderndatasolusi.com>>; 'Henry' <Henry.sutanto at moderndatasolusi.com<mailto:Henry.sutanto at moderndatasolusi.com>>; 'Helpdesk MDS' <helpdesk at moderndatasolusi.com<mailto:helpdesk at moderndatasolusi.com>>; #res-mondelez.support <mondelez.support at ricoh.es<mailto:mondelez.support at ricoh.es>>; #res-mondelez.support <mondelez.support at ricoh.es<mailto:mondelez.support at ricoh.es>>
Subject: RE: Mondelez INDONESIA / IMAC-D Requests / Move of G988X576633 (#A0262) & Installation of color printer (#A0263)
Hello,
We are able to reach the new device 9153R830022 through IP 10.171.156.73
We are going to proceed with Equitrac installation and confirm once finished.
Thank you,
Kind Regards.
Eduardo Vilchez
RICOH Support Team
mondelez.support at ricoh.es<mailto:unilever.support at ricoh.es>
[cid:image004.jpg at 01DA2E6A.BA6911B0]
From: Soenwono <soenwono at moderndatasolusi.com<mailto:soenwono at moderndatasolusi.com>>
Sent: 16 November 2023 12:09
To: #RPO-Mondelez-IMACD <imacd-mondelez at ricoh-europe.com<mailto:imacd-mondelez at ricoh-europe.com>>; Rudy Cockx <Rudy.Cockx at ricoh-europe.com<mailto:Rudy.Cockx at ricoh-europe.com>>; idris at moderndatasolusi.com<mailto:idris at moderndatasolusi.com>; Simon Kang <Simon.Kang at ricoh.com.my<mailto:Simon.Kang at ricoh.com.my>>; #res-mondelez.support <mondelez.support at ricoh.es<mailto:mondelez.support at ricoh.es>>
Cc: Metta Karlsson <Metta.Karlsson at ricoh-europe.com<mailto:Metta.Karlsson at ricoh-europe.com>>; gilang at moderndatasolusi.com<mailto:gilang at moderndatasolusi.com>; it.team at moderndatasolusi.com<mailto:it.team at moderndatasolusi.com>; 'erik at moderndatasolusi. com' <erik at moderndatasolusi.com<mailto:erik at moderndatasolusi.com>>; 'Henry' <Henry.sutanto at moderndatasolusi.com<mailto:Henry.sutanto at moderndatasolusi.com>>; 'Helpdesk MDS' <helpdesk at moderndatasolusi.com<mailto:helpdesk at moderndatasolusi.com>>
Subject: RE: Mondelez INDONESIA / IMAC-D Requests / Move of G988X576633 (#A0262) & Installation of color printer (#A0263)
This message was sent from an external source. Please be careful opening attachments/links or replying to sources you don’t know.
Hi Weronika,
We have done the installation and configuration following the buildbook.
Awaiting feedback from Mondelez Support team,
Thank you.
Regards,
Soenwono Suprapto | GMA & Direct Dept Head
T: +62 21-27937489
F: +62 21-27937486
M: +62-87771697791
www.moderndatasolusi.com<http://www.moderndatasolusi.com/>
PT MODERN DATA SOLUSI
JL. Sultan Iskandar Muda No. 29, Kebayoran Lama Utara, Kebayoran Lama - Jakarta Selatan 12240<https://goo.gl/maps/ta17fqnTWbL2>
[cid:image001.png at 01DA2E6A.BA6911B0]
From: #RPO-Mondelez-IMACD <imacd-mondelez at ricoh-europe.com<mailto:imacd-mondelez at ricoh-europe.com>>
Sent: 16 November 2023 14:40
To: soenwono <soenwono at moderndatasolusi.com<mailto:soenwono at moderndatasolusi.com>>; Rudy Cockx <Rudy.Cockx at ricoh-europe.com<mailto:Rudy.Cockx at ricoh-europe.com>>; idris at moderndatasolusi.com<mailto:idris at moderndatasolusi.com>; Simon Kang <Simon.Kang at ricoh.com.my<mailto:Simon.Kang at ricoh.com.my>>; #res-mondelez.support <mondelez.support at ricoh.es<mailto:mondelez.support at ricoh.es>>
Cc: Metta Karlsson <Metta.Karlsson at ricoh-europe.com<mailto:Metta.Karlsson at ricoh-europe.com>>; gilang at moderndatasolusi.com<mailto:gilang at moderndatasolusi.com>; it.team at moderndatasolusi.com<mailto:it.team at moderndatasolusi.com>; erik at moderndatasolusi. com <erik at moderndatasolusi.com<mailto:erik at moderndatasolusi.com>>; 'Henry' <Henry.sutanto at moderndatasolusi.com<mailto:Henry.sutanto at moderndatasolusi.com>>; 'Helpdesk MDS' <helpdesk at moderndatasolusi.com<mailto:helpdesk at moderndatasolusi.com>>
Subject: RE: Mondelez INDONESIA / IMAC-D Requests / Move of G988X576633 (#A0262) & Installation of color printer (#A0263)
Importance: High
Internal
Dear @Soenwono<mailto:soenwono at moderndatasolusi.com>,
With reference to email below, I would appreciate your urgent update regarding this installation.
Thank you,
Weronika Zachariasz
Global Accounts Coordinator
Leave Notice: 23rd Dec 2023 – 1st Jan 2024
Ricoh Business Services Polska Sp. z o. o.
Olivia Business Centre
aleja Grunwaldzka 472C
80-309 Gdańsk, Poland
weronika.zachariasz at ricoh-europe.com<mailto:weronika.zachariasz at ricoh-europe.com>
[cid:image002.png at 01DA2E6A.BA6911B0]<http://www.ricoh-europe.com/>
From: Soenwono <soenwono at moderndatasolusi.com<mailto:soenwono at moderndatasolusi.com>>
Sent: Tuesday, November 14, 2023 7:36 AM
To: #RPO-Mondelez-IMACD <imacd-mondelez at ricoh-europe.com<mailto:imacd-mondelez at ricoh-europe.com>>; Rudy Cockx <Rudy.Cockx at ricoh-europe.com<mailto:Rudy.Cockx at ricoh-europe.com>>; idris at moderndatasolusi.com<mailto:idris at moderndatasolusi.com>; Simon Kang <Simon.Kang at ricoh.com.my<mailto:Simon.Kang at ricoh.com.my>>; #res-mondelez.support <mondelez.support at ricoh.es<mailto:mondelez.support at ricoh.es>>
Cc: Metta Karlsson <Metta.Karlsson at ricoh-europe.com<mailto:Metta.Karlsson at ricoh-europe.com>>; gilang at moderndatasolusi.com<mailto:gilang at moderndatasolusi.com>; it.team at moderndatasolusi.com<mailto:it.team at moderndatasolusi.com>; erik at moderndatasolusi. com <erik at moderndatasolusi.com<mailto:erik at moderndatasolusi.com>>; 'Henry' <Henry.sutanto at moderndatasolusi.com<mailto:Henry.sutanto at moderndatasolusi.com>>; 'Helpdesk MDS' <helpdesk at moderndatasolusi.com<mailto:helpdesk at moderndatasolusi.com>>
Subject: RE: Mondelez INDONESIA / IMAC-D Requests / Move of G988X576633 (#A0262) & Installation of color printer (#A0263)
This message was sent from an external source. Please be careful opening attachments/links or replying to sources you don’t know.
Hi Weronika,
In Blue
* What is the status with Kofax card reader for new device?
Soen: On ordering process.
* What about MOVE of G580P200169? MDLZ requested to move the G580P200169 once the NEW unit will be installed. Was it this set with Local Mondelez as well?
Soen: Yes we will arrange a moving after the new unit is completely installed
* And confirm as soon as NEW device will be successfully installed by completing missing data in the table below (marked in red):
Soen: Noted
Hi Mondelez Support team,
FYI, The new unit IMC 3010 is being installed following by buildbook by my engineer team today. Please check and advise.
My team will be on the site till around 16.00-17.00
Thank you
Regards,
Soenwono Suprapto | GMA & Direct Dept Head
T: +62 21-27937489
F: +62 21-27937486
M: +62-87771697791
www.moderndatasolusi.com<http://www.moderndatasolusi.com/>
PT MODERN DATA SOLUSI
JL. Sultan Iskandar Muda No. 29, Kebayoran Lama Utara, Kebayoran Lama - Jakarta Selatan 12240<https://goo.gl/maps/ta17fqnTWbL2>
[cid:image001.png at 01DA2E6A.BA6911B0]
From: #RPO-Mondelez-IMACD <imacd-mondelez at ricoh-europe.com<mailto:imacd-mondelez at ricoh-europe.com>>
Sent: 13 November 2023 16:48
To: soenwono <soenwono at moderndatasolusi.com<mailto:soenwono at moderndatasolusi.com>>; Rudy Cockx <Rudy.Cockx at ricoh-europe.com<mailto:Rudy.Cockx at ricoh-europe.com>>; idris at moderndatasolusi.com<mailto:idris at moderndatasolusi.com>; Simon Kang <Simon.Kang at ricoh.com.my<mailto:Simon.Kang at ricoh.com.my>>; #res-mondelez.support <mondelez.support at ricoh.es<mailto:mondelez.support at ricoh.es>>
Cc: Metta Karlsson <Metta.Karlsson at ricoh-europe.com<mailto:Metta.Karlsson at ricoh-europe.com>>
Subject: RE: Mondelez INDONESIA / IMAC-D Requests / Move of G988X576633 (#A0262) & Installation of color printer (#A0263)
Internal
Hi @Soenwono<mailto:soenwono at moderndatasolusi.com>,
Many thanks for update. Please remember to involve @#res-mondelez.support<mailto:mondelez.support at ricoh.es> during installation.
Also, kindly let me know:
* What is the status with Kofax card reader for new device?
* What about MOVE of G580P200169? MDLZ requested to move the G580P200169 once the NEW unit will be installed. Was it this set with Local Mondelez as well?
* And confirm as soon as NEW device will be successfully installed by completing missing data in the table below (marked in red):
Serial No.
Status
Country
Site (City)
Model Name
IP Address
Hostname
Install date
Type
Lease start date
Lease end date
Monthly Lease TTL
(local currency)
B/W Click
Colour Click
Business critical (Y/N)
High Volume (Y/N)
Connection Type
SAP (Y/N)
Equitrac Enabled
ACTIVE
Indonesia
Jakarta
IM C3010
10.171.156.73
IDJK1MP305SPF02
2023-11-14
Lease
MDLZ Network
PCC5
Thank you,
Weronika Zachariasz
Global Accounts Coordinator
Leave Notice: the 10th of November (Fri.)
Ricoh Business Services Polska Sp. z o. o.
Olivia Business Centre
aleja Grunwaldzka 472C
80-309 Gdańsk, Poland
weronika.zachariasz at ricoh-europe.com<mailto:weronika.zachariasz at ricoh-europe.com>
[cid:image002.png at 01DA2E6A.BA6911B0]<http://www.ricoh-europe.com/>
From: Soenwono <soenwono at moderndatasolusi.com<mailto:soenwono at moderndatasolusi.com>>
Sent: Saturday, November 11, 2023 5:28 PM
To: #RPO-Mondelez-IMACD <imacd-mondelez at ricoh-europe.com<mailto:imacd-mondelez at ricoh-europe.com>>; Rudy Cockx <Rudy.Cockx at ricoh-europe.com<mailto:Rudy.Cockx at ricoh-europe.com>>; idris at moderndatasolusi.com<mailto:idris at moderndatasolusi.com>; Simon Kang <Simon.Kang at ricoh.com.my<mailto:Simon.Kang at ricoh.com.my>>; #res-mondelez.support <mondelez.support at ricoh.es<mailto:mondelez.support at ricoh.es>>
Cc: Metta Karlsson <Metta.Karlsson at ricoh-europe.com<mailto:Metta.Karlsson at ricoh-europe.com>>
Subject: RE: Mondelez INDONESIA / IMAC-D Requests / Move of G988X576633 (#A0262) & Installation of color printer (#A0263)
This message was sent from an external source. Please be careful opening attachments/links or replying to sources you don’t know.
Hi Weronika,
After discuss with Local Mondelez, we will arrange a delivery on Monday 13th Nov and start installation on Tuesday 14th Nov
Thank you.
Regards,
Soenwono Suprapto | GMA & Direct Dept Head
T: +62 21-27937489
F: +62 21-27937486
M: +62-87771697791
www.moderndatasolusi.com<http://www.moderndatasolusi.com/>
PT MODERN DATA SOLUSI
JL. Sultan Iskandar Muda No. 29, Kebayoran Lama Utara, Kebayoran Lama - Jakarta Selatan 12240<https://goo.gl/maps/ta17fqnTWbL2>
[cid:image001.png at 01DA2E6A.BA6911B0]
From: #RPO-Mondelez-IMACD <imacd-mondelez at ricoh-europe.com<mailto:imacd-mondelez at ricoh-europe.com>>
Sent: 09 November 2023 20:18
To: soenwono <soenwono at moderndatasolusi.com<mailto:soenwono at moderndatasolusi.com>>; Rudy Cockx <Rudy.Cockx at ricoh-europe.com<mailto:Rudy.Cockx at ricoh-europe.com>>; idris at moderndatasolusi.com<mailto:idris at moderndatasolusi.com>; Simon Kang <Simon.Kang at ricoh.com.my<mailto:Simon.Kang at ricoh.com.my>>; #res-mondelez.support <mondelez.support at ricoh.es<mailto:mondelez.support at ricoh.es>>
Cc: Metta Karlsson <Metta.Karlsson at ricoh-europe.com<mailto:Metta.Karlsson at ricoh-europe.com>>
Subject: RE: Mondelez INDONESIA / IMAC-D Requests / Move of G988X576633 (#A0262) & Installation of color printer (#A0263)
Internal
Hi @Soenwono<mailto:soenwono at moderndatasolusi.com>,
Thank you for confirmation. Could you please update delivery dates for the printer.
30-31 Oct
ETA to Indonesia Port
1-3 Nov
Custom clearance Process
6-8 Nov
ETA to our warehouse and inventory administration process
9-10 Nov
Expecting we can deliver the unit Mondelez
Also, kindly remember about important installation details:
IMPORTANT! Engineer (technician/service team) must have:
1. Build Book doc. with configuration instructions to install the device (attached),
1. Network settings (info in the attached IMAC-D requests and the table below),
1. Contact details to Central Software Support team (GSSC) mondelez.support at ricoh.es<mailto:mondelez.support at ricoh.es> @#res-mondelez.support<mailto:mondelez.support at ricoh.es>
* To inform GSSC when engineer is going to be on Site (set a call or send an email),
* To stay in touch with GSSC while being on Site, so GSSC would be ready to remotely install and verify settings.
Request type
PO #
Completed on
Model
Serial #
New IP
New Subnet Mask
New Gateway
New Hostname
Existing Location
Planned (NEW) Location
MOVE
4581973146
MDLZ requests to move the G580P200169 once the NEW unit will be installed.
MP 305SPF
G580P200169
10.171.139.11
255.255.255.192
10.171.139.1
IDBDOMP305SPF02
PT.Mondelez Indonesia Trading, IDJK1, IT, Jl. R.A. Kartini Kav. 8 Cilandak, 12430, South Jakarta, Indonesia
Local contact:
Didik Tri Prastyo
+62 812-970-5757
Didik.Prastyo2 at mdlz.com<mailto:Didik.Prastyo2 at mdlz.com>
PT.Kraft Ultra Jaya, IDBDO, IT, JL.Cimareme No.131, Padalarang, 40552, Bandung, West Java
Local contact:
Indrayana
+62 818-226-195
indrayana.hidup at mdlz.com<mailto:indrayana.hidup at mdlz.com>
INSTALLATION
4581973146
End October.
IM C3010
10.171.156.73
255.255.255.192
10.171.156.65
IDJK1MP305SPF02
N/A
PT.Mondelez Indonesia Trading, IDJK1, IT, Jl. R.A. Kartini Kav. 8 Cilandak, 12430, South Jakarta, Indonesia
Local contact:
Didik Tri Prastyo
+62 812-970-5757
Didik.Prastyo2 at mdlz.com<mailto:Didik.Prastyo2 at mdlz.com>
Weronika Zachariasz
Global Accounts Coordinator
Leave Notice: the 10th of November (Fri.)
Ricoh Business Services Polska Sp. z o. o.
Olivia Business Centre
aleja Grunwaldzka 472C
80-309 Gdańsk, Poland
weronika.zachariasz at ricoh-europe.com<mailto:weronika.zachariasz at ricoh-europe.com>
[cid:image002.png at 01DA2E6A.BA6911B0]<http://www.ricoh-europe.com/>
From: Soenwono <soenwono at moderndatasolusi.com<mailto:soenwono at moderndatasolusi.com>>
Sent: Thursday, November 9, 2023 10:41 AM
To: Rudy Cockx <Rudy.Cockx at ricoh-europe.com<mailto:Rudy.Cockx at ricoh-europe.com>>; #RPO-Mondelez-IMACD <imacd-mondelez at ricoh-europe.com<mailto:imacd-mondelez at ricoh-europe.com>>; idris at moderndatasolusi.com<mailto:idris at moderndatasolusi.com>; Simon Kang <Simon.Kang at ricoh.com.my<mailto:Simon.Kang at ricoh.com.my>>; #res-mondelez.support <mondelez.support at ricoh.es<mailto:mondelez.support at ricoh.es>>
Cc: Metta Karlsson <Metta.Karlsson at ricoh-europe.com<mailto:Metta.Karlsson at ricoh-europe.com>>
Subject: RE: Mondelez INDONESIA / IMAC-D Requests / Move of G988X576633 (#A0262) & Installation of color printer (#A0263)
This message was sent from an external source. Please be careful opening attachments/links or replying to sources you don’t know.
Hi Rudy,
Noted. I will ask my marketing team to order it
Thank you
Regards,
Soenwono Suprapto | GMA & Direct Dept Head
T: +62 21-27937489
F: +62 21-27937486
M: +62-87771697791
www.moderndatasolusi.com<http://www.moderndatasolusi.com/>
PT MODERN DATA SOLUSI
JL. Sultan Iskandar Muda No. 29, Kebayoran Lama Utara, Kebayoran Lama - Jakarta Selatan 12240<https://goo.gl/maps/ta17fqnTWbL2>
[cid:image001.png at 01DA2E6A.BA6911B0]
From: Rudy Cockx <Rudy.Cockx at ricoh-europe.com<mailto:Rudy.Cockx at ricoh-europe.com>>
Sent: Thursday, November 9, 2023 4:09 PM
To: #RPO-Mondelez-IMACD <imacd-mondelez at ricoh-europe.com<mailto:imacd-mondelez at ricoh-europe.com>>; soenwono <soenwono at moderndatasolusi.com<mailto:soenwono at moderndatasolusi.com>>; idris at moderndatasolusi.com<mailto:idris at moderndatasolusi.com>; Simon Kang <Simon.Kang at ricoh.com.my<mailto:Simon.Kang at ricoh.com.my>>; #res-mondelez.support <mondelez.support at ricoh.es<mailto:mondelez.support at ricoh.es>>
Cc: Metta Karlsson <Metta.Karlsson at ricoh-europe.com<mailto:Metta.Karlsson at ricoh-europe.com>>
Subject: RE: Mondelez INDONESIA / IMAC-D Requests / Move of G988X576633 (#A0262) & Installation of color printer (#A0263)
Internal
Hi Weronika
The following Kofax card reader is required:
01HWD019H1M0
Y591-BMUL-212
Kofax USB Card Reader - Multi-Card BC
Kind regards,
Rudy Cockx
Global Solutions Consultant
European Technology Centre
Ricoh Europe PLC
3 Lotus Park, First floor
The Causeway
Staines-upon-Thames
TW18 3AG
Tel: +44 (0)1784417621
rudy.cockx at ricoh-europe.com<mailto:rudy.cockx at ricoh-europe.com>
www.ricoh-europe.com<http://www.ricoh-europe.com/>
[cid:image005.gif at 01DA2E6A.BA6911B0]<https://www.ricoh-europe.com/>
[cid:image006.png at 01DA2E6A.BA6911B0] <http://www.facebook.com/ricoheurope> [cid:image007.png at 01DA2E6A.BA6911B0] <http://www.twitter.com/ricoheurope> [cid:image008.png at 01DA2E6A.BA6911B0] <http://www.youtube.com/ricoheurope> [cid:image009.png at 01DA2E6A.BA6911B0] <http://www.linkedin.com/company/ricoh-europe>
Advanced Notice of Leave: No leave planned
From: #RPO-Mondelez-IMACD <imacd-mondelez at ricoh-europe.com<mailto:imacd-mondelez at ricoh-europe.com>>
Sent: 08 November 2023 14:38
To: soenwono <soenwono at moderndatasolusi.com<mailto:soenwono at moderndatasolusi.com>>; idris at moderndatasolusi.com<mailto:idris at moderndatasolusi.com>; Simon Kang <Simon.Kang at ricoh.com.my<mailto:Simon.Kang at ricoh.com.my>>; #res-mondelez.support <mondelez.support at ricoh.es<mailto:mondelez.support at ricoh.es>>; Rudy Cockx <Rudy.Cockx at ricoh-europe.com<mailto:Rudy.Cockx at ricoh-europe.com>>
Cc: Metta Karlsson <Metta.Karlsson at ricoh-europe.com<mailto:Metta.Karlsson at ricoh-europe.com>>
Subject: RE: Mondelez INDONESIA / IMAC-D Requests / Move of G988X576633 (#A0262) & Installation of color printer (#A0263)
Internal
Hello @Soenwono<mailto:soenwono at moderndatasolusi.com>,
In IMAC-D it was indicated that Equitrac is needed. Therefore, card reader is a must as well (see table below & attached IMAC-D).
@Rudy Cockx<mailto:Rudy.Cockx at ricoh-europe.com> could you please confirm to our partner which exactly card reader needs to be ordered for IM C3010 in Indonesia. Many thanks
Central Solution integration / enablement required?
Solutions
@remote
Yes
SLNX
Yes
DMNX
Hotspot
Equitrac
Yes
Weronika Zachariasz
Global Accounts Coordinator
Leave Notice: the 10th of November (Fri.)
Ricoh Business Services Polska Sp. z o. o.
Olivia Business Centre
aleja Grunwaldzka 472C
80-309 Gdańsk, Poland
weronika.zachariasz at ricoh-europe.com<mailto:weronika.zachariasz at ricoh-europe.com>
[cid:image002.png at 01DA2E6A.BA6911B0]<http://www.ricoh-europe.com/>
From: Soenwono <soenwono at moderndatasolusi.com<mailto:soenwono at moderndatasolusi.com>>
Sent: Wednesday, November 8, 2023 1:23 PM
To: #RPO-Mondelez-IMACD <imacd-mondelez at ricoh-europe.com<mailto:imacd-mondelez at ricoh-europe.com>>; idris at moderndatasolusi.com<mailto:idris at moderndatasolusi.com>; Simon Kang <Simon.Kang at ricoh.com.my<mailto:Simon.Kang at ricoh.com.my>>; #res-mondelez.support <mondelez.support at ricoh.es<mailto:mondelez.support at ricoh.es>>
Cc: Metta Karlsson <Metta.Karlsson at ricoh-europe.com<mailto:Metta.Karlsson at ricoh-europe.com>>; Rudy Cockx <Rudy.Cockx at ricoh-europe.com<mailto:Rudy.Cockx at ricoh-europe.com>>
Subject: RE: Mondelez INDONESIA / IMAC-D Requests / Move of G988X576633 (#A0262) & Installation of color printer (#A0263)
This message was sent from an external source. Please be careful opening attachments/links or replying to sources you don’t know.
Hi Weronika,
Does Mondelez require card reader? I didn’t find it at the Work order.
Can you advise the card reader type that will be used at Mondelez please. I will ask my SCM team to order it immediately.
Thank you.
Regards,
Soenwono Suprapto | GMA & Direct Dept Head
T: +62 21-27937489
F: +62 21-27937486
M: +62-87771697791
www.moderndatasolusi.com<http://www.moderndatasolusi.com/>
PT MODERN DATA SOLUSI
JL. Sultan Iskandar Muda No. 29, Kebayoran Lama Utara, Kebayoran Lama - Jakarta Selatan 12240<https://goo.gl/maps/ta17fqnTWbL2>
[cid:image001.png at 01DA2E6A.BA6911B0]
From: #RPO-Mondelez-IMACD <imacd-mondelez at ricoh-europe.com<mailto:imacd-mondelez at ricoh-europe.com>>
Sent: Tuesday, November 7, 2023 8:22 PM
To: soenwono <soenwono at moderndatasolusi.com<mailto:soenwono at moderndatasolusi.com>>; idris at moderndatasolusi.com<mailto:idris at moderndatasolusi.com>; Simon Kang <Simon.Kang at ricoh.com.my<mailto:Simon.Kang at ricoh.com.my>>; #res-mondelez.support <mondelez.support at ricoh.es<mailto:mondelez.support at ricoh.es>>
Cc: Metta Karlsson <Metta.Karlsson at ricoh-europe.com<mailto:Metta.Karlsson at ricoh-europe.com>>; Rudy Cockx <Rudy.Cockx at ricoh-europe.com<mailto:Rudy.Cockx at ricoh-europe.com>>
Subject: RE: Mondelez INDONESIA / IMAC-D Requests / Move of G988X576633 (#A0262) & Installation of color printer (#A0263)
Importance: High
Internal
Dear @Simon Kang<mailto:Simon.Kang at ricoh.com.my>,
Could you please urgently verify with Ricoh Local Partner in Indonesia which exactly CARD READER has been ordered for NEW device?
Country
Site
Ref # Global
Request type
PO #
Completed on
Model
Serial #
MDLZ local contact
Current Location
New Location
New IP
New Hostname
Indonesia
South Jakarta to Bandung
A0262
MOVE
4581973146
MDLZ requests to move the G580P200169 once the NEW unit will be installed.
MP 305SPF
G580P200169
OLD location:
Didik Tri Prastyo
+62 812-970-5757
Didik.Prastyo2 at mdlz.com<mailto:Didik.Prastyo2 at mdlz.com>
NEW location:
Indrayana
+62 818-226-195
indrayana.hidup at mdlz.com<mailto:indrayana.hidup at mdlz.com>
PT.Mondelez Indonesia Trading, IDJK1, IT, Jl. R.A. Kartini Kav. 8 Cilandak, 12430, South Jakarta, Indonesia
PT.Kraft Ultra Jaya, IDBDO, IT, JL.Cimareme No.131, Padalarang, 40552, Bandung, West Java
10.171.139.11
IDBDOMP305SPF02
Indonesia
South Jakarta
A0263
INSTALLATION
4581973146
IMC 3010
Didik Tri Prastyo
+62 812-970-5757
Didik.Prastyo2 at mdlz.com<mailto:Didik.Prastyo2 at mdlz.com>
PT.Mondelez Indonesia Trading, IDJK1, IT, Jl. R.A. Kartini Kav. 8 Cilandak, 12430, South Jakarta, Indonesia
N/A
10.171.156.73
IDJK1MP305SPF02
Weronika Zachariasz
Global Accounts Coordinator
Leave Notice: the 10th of November (Fri.)
Ricoh Business Services Polska Sp. z o. o.
Olivia Business Centre
aleja Grunwaldzka 472C
80-309 Gdańsk, Poland
weronika.zachariasz at ricoh-europe.com<mailto:weronika.zachariasz at ricoh-europe.com>
[cid:image002.png at 01DA2E6A.BA6911B0]<http://www.ricoh-europe.com/>
From: #RPO-Mondelez-IMACD
Sent: Monday, November 6, 2023 2:56 PM
To: 'Soenwono' <soenwono at moderndatasolusi.com<mailto:soenwono at moderndatasolusi.com>>; 'idris at moderndatasolusi.com' <idris at moderndatasolusi.com<mailto:idris at moderndatasolusi.com>>; Simon Kang <Simon.Kang at ricoh.com.my<mailto:Simon.Kang at ricoh.com.my>>; #res-mondelez.support <mondelez.support at ricoh.es<mailto:mondelez.support at ricoh.es>>
Cc: Metta Karlsson <Metta.Karlsson at ricoh-europe.com<mailto:Metta.Karlsson at ricoh-europe.com>>
Subject: RE: Mondelez INDONESIA / IMAC-D Requests / Move of G988X576633 (#A0262) & Installation of color printer (#A0263)
Importance: High
Hi @'Soenwono'<mailto:soenwono at moderndatasolusi.com>,
Please confirm if you have already scheduled delivery and installation dates with Local Mondelez? Kindly share agreed dates.
30-31 Oct
ETA to Indonesia Port
1-3 Nov
Custom clearance Process
6-8 Nov
ETA to our warehouse and inventory administration process
9-10 Nov
Expecting we can deliver the unit Mondelez
Thank you,
Weronika Zachariasz
Global Accounts Coordinator
Leave Notice:
1st-3rd of November (Wed.-Fri.)
10th of November (Fri.)
Ricoh Business Services Polska Sp. z o. o.
Olivia Business Centre
aleja Grunwaldzka 472C
80-309 Gdańsk, Poland
weronika.zachariasz at ricoh-europe.com<mailto:weronika.zachariasz at ricoh-europe.com>
[cid:image002.png at 01DA2E6A.BA6911B0]<http://www.ricoh-europe.com/>
From: #RPO-Mondelez-IMACD
Sent: Thursday, October 26, 2023 10:29 AM
To: 'Soenwono' <soenwono at moderndatasolusi.com<mailto:soenwono at moderndatasolusi.com>>; idris at moderndatasolusi.com<mailto:idris at moderndatasolusi.com>; Simon Kang <Simon.Kang at ricoh.com.my<mailto:Simon.Kang at ricoh.com.my>>; #res-mondelez.support <mondelez.support at ricoh.es<mailto:mondelez.support at ricoh.es>>
Cc: Metta Karlsson <Metta.Karlsson at ricoh-europe.com<mailto:Metta.Karlsson at ricoh-europe.com>>
Subject: RE: Mondelez INDONESIA / IMAC-D Requests / Move of G988X576633 (#A0262) & Installation of color printer (#A0263)
Dear @Soenwono<mailto:soenwono at moderndatasolusi.com>,
Many thanks for precise and quick update.
Have a good day,
Weronika Zachariasz
From: Soenwono <soenwono at moderndatasolusi.com<mailto:soenwono at moderndatasolusi.com>>
Sent: Thursday, October 26, 2023 10:24 AM
To: #RPO-Mondelez-IMACD <imacd-mondelez at ricoh-europe.com<mailto:imacd-mondelez at ricoh-europe.com>>; idris at moderndatasolusi.com<mailto:idris at moderndatasolusi.com>; Simon Kang <Simon.Kang at ricoh.com.my<mailto:Simon.Kang at ricoh.com.my>>; #res-mondelez.support <mondelez.support at ricoh.es<mailto:mondelez.support at ricoh.es>>
Cc: Metta Karlsson <Metta.Karlsson at ricoh-europe.com<mailto:Metta.Karlsson at ricoh-europe.com>>
Subject: RE: Mondelez INDONESIA / IMAC-D Requests / Move of G988X576633 (#A0262) & Installation of color printer (#A0263)
This message was sent from an external source. Please be careful opening attachments/links or replying to sources you don’t know.
Hi Weronika,
Here is Update from my marketing team:
30-31 Oct
ETA to Indonesia Port
1-3 Nov
Custom clearance Process
6-8 Nov
ETA to our warehouse and inventory administration process
9-10 Nov
Expecting we can deliver the unit Mondelez
Noted on the buildbook. I will share the buildbook to my team.
Thank you
Regards,
Soenwono Suprapto | GMA & Direct Dept Head
T: +62 21-27937489
F: +62 21-27937486
M: +62-87771697791
www.moderndatasolusi.com<http://www.moderndatasolusi.com/>
PT MODERN DATA SOLUSI
JL. Sultan Iskandar Muda No. 29, Kebayoran Lama Utara, Kebayoran Lama - Jakarta Selatan 12240<https://goo.gl/maps/ta17fqnTWbL2>
[cid:image001.png at 01DA2E6A.BA6911B0]
From: #RPO-Mondelez-IMACD <imacd-mondelez at ricoh-europe.com<mailto:imacd-mondelez at ricoh-europe.com>>
Sent: Thursday, October 26, 2023 2:46 PM
To: soenwono <soenwono at moderndatasolusi.com<mailto:soenwono at moderndatasolusi.com>>; idris at moderndatasolusi.com<mailto:idris at moderndatasolusi.com>; Simon Kang <Simon.Kang at ricoh.com.my<mailto:Simon.Kang at ricoh.com.my>>; #res-mondelez.support <mondelez.support at ricoh.es<mailto:mondelez.support at ricoh.es>>
Cc: Metta Karlsson <Metta.Karlsson at ricoh-europe.com<mailto:Metta.Karlsson at ricoh-europe.com>>
Subject: RE: Mondelez INDONESIA / IMAC-D Requests / Move of G988X576633 (#A0262) & Installation of color printer (#A0263)
Importance: High
Internal
Dear @Soenwono<mailto:soenwono at moderndatasolusi.com>,
Since is almost the end of October (26/10/2023), can you please share more specific date regarding delivery & installation at Mondelez site of new IM C3010?
Kindly remember about important installation details:
IMPORTANT! Engineer (technician/service team) must have:
1. Build Book doc. with configuration instructions to install the device (attached),
1. Network settings (info in the attached IMAC-D requests and the table below),
1. Contact details to Central Software Support team (GSSC) mondelez.support at ricoh.es<mailto:mondelez.support at ricoh.es> @#res-mondelez.support<mailto:mondelez.support at ricoh.es>
* To inform GSSC when engineer is going to be on Site (set a call or send an email),
* To stay in touch with GSSC while being on Site, so GSSC would be ready to remotely install and verify settings.
Request type
PO #
Completed on
Model
Serial #
New IP
New Subnet Mask
New Gateway
New Hostname
Existing Location
Planned (NEW) Location
MOVE
4581973146
MDLZ requests to move the G580P200169 once the NEW unit will be installed.
MP 305SPF
G580P200169
10.171.139.11
255.255.255.192
10.171.139.1
IDBDOMP305SPF02
PT.Mondelez Indonesia Trading, IDJK1, IT, Jl. R.A. Kartini Kav. 8 Cilandak, 12430, South Jakarta, Indonesia
Local contact:
Didik Tri Prastyo
+62 812-970-5757
Didik.Prastyo2 at mdlz.com<mailto:Didik.Prastyo2 at mdlz.com>
PT.Kraft Ultra Jaya, IDBDO, IT, JL.Cimareme No.131, Padalarang, 40552, Bandung, West Java
Local contact:
Indrayana
+62 818-226-195
indrayana.hidup at mdlz.com<mailto:indrayana.hidup at mdlz.com>
INSTALLATION
4581973146
End October.
IM C3010
10.171.156.73
255.255.255.192
10.171.156.65
IDJK1MP305SPF02
N/A
PT.Mondelez Indonesia Trading, IDJK1, IT, Jl. R.A. Kartini Kav. 8 Cilandak, 12430, South Jakarta, Indonesia
Local contact:
Didik Tri Prastyo
+62 812-970-5757
Didik.Prastyo2 at mdlz.com<mailto:Didik.Prastyo2 at mdlz.com>
Weronika Zachariasz
Global Accounts Coordinator
Leave Notice:
1st-3rd of November (Wed.-Fri.)
10th of November (Fri.)
Ricoh Business Services Polska Sp. z o. o.
Olivia Business Centre
aleja Grunwaldzka 472C
80-309 Gdańsk, Poland
weronika.zachariasz at ricoh-europe.com<mailto:weronika.zachariasz at ricoh-europe.com>
[cid:image002.png at 01DA2E6A.BA6911B0]<http://www.ricoh-europe.com/>
From: Soenwono <soenwono at moderndatasolusi.com<mailto:soenwono at moderndatasolusi.com>>
Sent: Wednesday, October 18, 2023 2:06 PM
To: #RPO-Mondelez-IMACD <imacd-mondelez at ricoh-europe.com<mailto:imacd-mondelez at ricoh-europe.com>>; idris at moderndatasolusi.com<mailto:idris at moderndatasolusi.com>; Simon Kang <Simon.Kang at ricoh.com.my<mailto:Simon.Kang at ricoh.com.my>>
Cc: Metta Karlsson <Metta.Karlsson at ricoh-europe.com<mailto:Metta.Karlsson at ricoh-europe.com>>; #res-mondelez.support <mondelez.support at ricoh.es<mailto:mondelez.support at ricoh.es>>
Subject: RE: Mondelez INDONESIA / IMAC-D Requests / Move of G988X576633 (#A0262) & Installation of color printer (#A0263)
This message was sent from an external source. Please be careful opening attachments/links or replying to sources you don’t know.
Hi Weronika,
The loaner unit problem is when we tried install & configure the device as per buildbook suddenly the unit is hang & stuck and cannot be used totally off after we do clear (reset) memory.
The new unit IMC 3010 will expect to be arrived at our warehouse around End October 2023.
Thank you
Regards,
Soenwono Suprapto | GMA & Direct Dept Head
T: +62 21-27937489
F: +62 21-27937486
M: +62-87771697791
www.moderndatasolusi.com<http://www.moderndatasolusi.com/>
PT MODERN DATA SOLUSI
JL. Sultan Iskandar Muda No. 29, Kebayoran Lama Utara, Kebayoran Lama - Jakarta Selatan 12240<https://goo.gl/maps/ta17fqnTWbL2>
[cid:image001.png at 01DA2E6A.BA6911B0]
From: #RPO-Mondelez-IMACD <imacd-mondelez at ricoh-europe.com<mailto:imacd-mondelez at ricoh-europe.com>>
Sent: Tuesday, October 17, 2023 7:37 PM
To: soenwono <soenwono at moderndatasolusi.com<mailto:soenwono at moderndatasolusi.com>>; idris at moderndatasolusi.com<mailto:idris at moderndatasolusi.com>; Simon Kang <Simon.Kang at ricoh.com.my<mailto:Simon.Kang at ricoh.com.my>>
Cc: Metta Karlsson <Metta.Karlsson at ricoh-europe.com<mailto:Metta.Karlsson at ricoh-europe.com>>; #res-mondelez.support <mondelez.support at ricoh.es<mailto:mondelez.support at ricoh.es>>
Subject: RE: Mondelez INDONESIA / IMAC-D Requests / Move of G988X576633 (#A0262) & Installation of color printer (#A0263)
Importance: High
Internal
Dear @Soenwono<mailto:soenwono at moderndatasolusi.com>,
Central Mondelez has been informed about situation with the Loaner. Could you please clarify more what exactly happened to this device? Why was it not working?
Mondelez’s decision is now to for delivery of IM C3010. Please keep me informed about delivery/installation dates.
Kind reminder: MDLZ device need to be configured according to Build Book (attached), kindly share it with engineer on site, along with contact to GSSC team mondelez.support at ricoh.es<mailto:mondelez.support at ricoh.es> (they need to push the software).
Country
Site
Ref # Global
Request type
PO #
Completed on
Model
Serial #
MDLZ local contact
Current Location
New Location
New IP
New Hostname
Indonesia
South Jakarta to Bandung
A0262
MOVE
4581973146
MDLZ requests to move the G580P200169 once the NEW unit will be installed.
MP 305SPF
G580P200169
OLD location:
Didik Tri Prastyo
+62 812-970-5757
Didik.Prastyo2 at mdlz.com<mailto:Didik.Prastyo2 at mdlz.com>
NEW location:
Indrayana
+62 818-226-195
indrayana.hidup at mdlz.com<mailto:indrayana.hidup at mdlz.com>
PT.Mondelez Indonesia Trading, IDJK1, IT, Jl. R.A. Kartini Kav. 8 Cilandak, 12430, South Jakarta, Indonesia
PT.Kraft Ultra Jaya, IDBDO, IT, JL.Cimareme No.131, Padalarang, 40552, Bandung, West Java
10.171.139.11
IDBDOMP305SPF02
Indonesia
South Jakarta
A0263
INSTALLATION
4581973146
End October / Early November
IM C3010
Didik Tri Prastyo
+62 812-970-5757
Didik.Prastyo2 at mdlz.com<mailto:Didik.Prastyo2 at mdlz.com>
PT.Mondelez Indonesia Trading, IDJK1, IT, Jl. R.A. Kartini Kav. 8 Cilandak, 12430, South Jakarta, Indonesia
N/A
10.171.156.73
IDJK1MP305SPF02
Weronika Zachariasz
Global Accounts Coordinator
Leave Notice:
1st-3rd of November (Wed.-Fri.)
10th of November (Fri.)
Ricoh Business Services Polska Sp. z o. o.
Olivia Business Centre
aleja Grunwaldzka 472C
80-309 Gdańsk, Poland
weronika.zachariasz at ricoh-europe.com<mailto:weronika.zachariasz at ricoh-europe.com>
[cid:image002.png at 01DA2E6A.BA6911B0]<http://www.ricoh-europe.com/>
From: Soenwono <soenwono at moderndatasolusi.com<mailto:soenwono at moderndatasolusi.com>>
Sent: Tuesday, October 10, 2023 2:33 PM
To: #RPO-Mondelez-IMACD <imacd-mondelez at ricoh-europe.com<mailto:imacd-mondelez at ricoh-europe.com>>; idris at moderndatasolusi.com<mailto:idris at moderndatasolusi.com>; Simon Kang <Simon.Kang at ricoh.com.my<mailto:Simon.Kang at ricoh.com.my>>
Cc: Metta Karlsson <Metta.Karlsson at ricoh-europe.com<mailto:Metta.Karlsson at ricoh-europe.com>>; #res-mondelez.support mondelez.support at ricoh.es<mailto:mondelez.support at ricoh.es>
Subject: RE: Mondelez INDONESIA / IMAC-D Requests / Move of G988X576633 (#A0262) & Installation of color printer (#A0263)
This message was sent from an external source. Please be careful opening attachments/links or replying to sources you don’t know.
Hi Weronica,
Sorry for my late responds. The loaner issue has not been fixed because the it relate to the system.
We expect to install new unit in Mondelez by End October / early November
Thank you.
Regards,
Soenwono Suprapto | GMA & Direct Dept Head
T: +62 21-27937489
F: +62 21-27937486
M: +62-87771697791
www.moderndatasolusi.com<http://www.moderndatasolusi.com/>
PT MODERN DATA SOLUSI
JL. Sultan Iskandar Muda No. 29, Kebayoran Lama Utara, Kebayoran Lama - Jakarta Selatan 12240<https://goo.gl/maps/ta17fqnTWbL2>
[cid:image001.png at 01DA2E6A.BA6911B0]
From: #RPO-Mondelez-IMACD <imacd-mondelez at ricoh-europe.com<mailto:imacd-mondelez at ricoh-europe.com>>
Sent: 04 October 2023 20:39
To: soenwono <soenwono at moderndatasolusi.com<mailto:soenwono at moderndatasolusi.com>>; idris at moderndatasolusi.com<mailto:idris at moderndatasolusi.com>; Simon Kang <Simon.Kang at ricoh.com.my<mailto:Simon.Kang at ricoh.com.my>>
Cc: Metta Karlsson <Metta.Karlsson at ricoh-europe.com<mailto:Metta.Karlsson at ricoh-europe.com>>; #res-mondelez.support <mondelez.support at ricoh.es<mailto:mondelez.support at ricoh.es>>
Subject: RE: Mondelez INDONESIA / IMAC-D Requests / Move of G988X576633 (#A0262) & Installation of color printer (#A0263)
Importance: High
Internal
Hello @'Soenwono'<mailto:soenwono at moderndatasolusi.com> and @Simon Kang<mailto:Simon.Kang at ricoh.com.my>,
Tomorrow, I have a meeting with Central Mondelez. Therefore, please kindly share concrete update (see emails below).
Kind regards,
Weronika Zachariasz
From: #RPO-Mondelez-IMACD
Sent: Tuesday, October 3, 2023 3:54 PM
To: 'Soenwono' <soenwono at moderndatasolusi.com<mailto:soenwono at moderndatasolusi.com>>; idris at moderndatasolusi.com<mailto:idris at moderndatasolusi.com>
Cc: Metta Karlsson <Metta.Karlsson at ricoh-europe.com<mailto:Metta.Karlsson at ricoh-europe.com>>; Simon Kang <Simon.Kang at ricoh.com.my<mailto:Simon.Kang at ricoh.com.my>>; #res-mondelez.support <mondelez.support at ricoh.es<mailto:mondelez.support at ricoh.es>>
Subject: RE: Mondelez INDONESIA / IMAC-D Requests / Move of G988X576633 (#A0262) & Installation of color printer (#A0263)
Importance: High
Dear @Soenwono<mailto:soenwono at moderndatasolusi.com>,
Before I would reach to Central Mondelez can you please share more precise delivery date of IMC 3010?
I assume that issue with Loaner device has not been fixed, is that right?
Please share urgent feedback.
Thank you,
Weronika Zachariasz
Global Accounts Coordinator
Ricoh Business Services Polska Sp. z o. o.
Olivia Business Centre
aleja Grunwaldzka 472C
80-309 Gdańsk, Poland
weronika.zachariasz at ricoh-europe.com<mailto:weronika.zachariasz at ricoh-europe.com>
[cid:image002.png at 01DA2E6A.BA6911B0]<http://www.ricoh-europe.com/>
From: Soenwono <soenwono at moderndatasolusi.com<mailto:soenwono at moderndatasolusi.com>>
Sent: Tuesday, September 26, 2023 10:12 AM
To: #RPO-Mondelez-IMACD <imacd-mondelez at ricoh-europe.com<mailto:imacd-mondelez at ricoh-europe.com>>; idris at moderndatasolusi.com<mailto:idris at moderndatasolusi.com>
Cc: Metta Karlsson <Metta.Karlsson at ricoh-europe.com<mailto:Metta.Karlsson at ricoh-europe.com>>; Simon Kang <Simon.Kang at ricoh.com.my<mailto:Simon.Kang at ricoh.com.my>>; #res-mondelez.support <mondelez.support at ricoh.es<mailto:mondelez.support at ricoh.es>>
Subject: RE: Mondelez INDONESIA / IMAC-D Requests / Move of G988X576633 (#A0262) & Installation of color printer (#A0263)
This message was sent from an external source. Please be careful opening attachments/links or replying to sources you don’t know.
Hi Weronika,
The loaner device has been delivered. When we tried install & configure the device as per buildbook suddenly the unit is hang & stuck. My team still find out the solution for it.
IMC 3010 expected to be ready at our warehouse by end October / early November 2023. I check with the local Mondelez and if the lead time is 1 month left then they are okay to wait for it and no need to have back up in place. Please advise.
Thank you.
Regards,
Soenwono Suprapto | GMA & Direct Dept Head
T: +62 21-27937489
F: +62 21-27937486
M: +62-87771697791
www.moderndatasolusi.com<http://www.moderndatasolusi.com/>
PT MODERN DATA SOLUSI
JL. Sultan Iskandar Muda No. 29, Kebayoran Lama Utara, Kebayoran Lama - Jakarta Selatan 12240<https://goo.gl/maps/ta17fqnTWbL2>
[cid:image001.png at 01DA2E6A.BA6911B0]
From: #RPO-Mondelez-IMACD <imacd-mondelez at ricoh-europe.com<mailto:imacd-mondelez at ricoh-europe.com>>
Sent: Wednesday, September 20, 2023 2:55 PM
To: soenwono <soenwono at moderndatasolusi.com<mailto:soenwono at moderndatasolusi.com>>; idris at moderndatasolusi.com<mailto:idris at moderndatasolusi.com>
Cc: Metta Karlsson <Metta.Karlsson at ricoh-europe.com<mailto:Metta.Karlsson at ricoh-europe.com>>; Simon Kang <Simon.Kang at ricoh.com.my<mailto:Simon.Kang at ricoh.com.my>>; #res-mondelez.support <mondelez.support at ricoh.es<mailto:mondelez.support at ricoh.es>>
Subject: RE: Mondelez INDONESIA / IMAC-D Requests / Move of G988X576633 (#A0262) & Installation of color printer (#A0263)
Importance: High
Internal
Dear @idris at moderndatasolusi.com<mailto:idris at moderndatasolusi.com> and @soenwono<mailto:soenwono at moderndatasolusi.com>,
Please kindly share feedback regarding loaner device.
Below my previous mail:
“
Kindly confirm as soon as installation of a loaner device will be completed and complete missing info in the table below.
Please remember –> MDLZ devices need to be configured/installed by a technician according to the valid Build Book (attached), please contact GSSC team mondelez.support at ricoh.es<mailto:mondelez.support at ricoh.es> for support.
P.S. Is there any update in ETA for IMC 3010?
Serial No.
Country
Site (City)
SLA Category
Site Type
Detailed location
Model Name
IP Address
Hostname
Install date
Type
Lease start date
Original Lease end date
Monthly Lease TTL
(local currency)
Pricing list currency
Local currency (name)
B/W Click
Colour Click
Business critical (Y/N)
High Volume (Y/N)
Connection Type
Indonesia
Jakarta
PT.Mondelez Indonesia Trading, IDJK1, IT, Jl. R.A. Kartini Kav. 8 Cilandak, 12430, South Jakarta, Indonesia
MP C3004
10.171.156.73
IDJK1MP305SPF02
Lease
United States Dollar USD
Indonesian Rupiah IDR
“
Weronika Zachariasz
Global Accounts Coordinator
Ricoh Business Services Polska Sp. z o. o.
Olivia Business Centre
aleja Grunwaldzka 472C
80-309 Gdańsk, Poland
weronika.zachariasz at ricoh-europe.com<mailto:weronika.zachariasz at ricoh-europe.com>
[cid:image002.png at 01DA2E6A.BA6911B0]<http://www.ricoh-europe.com/>
From: Simon Kang <Simon.Kang at ricoh.com.my<mailto:Simon.Kang at ricoh.com.my>>
Sent: Monday, September 18, 2023 6:09 AM
To: #RPO-Mondelez-IMACD <imacd-mondelez at ricoh-europe.com<mailto:imacd-mondelez at ricoh-europe.com>>; soenwono <soenwono at moderndatasolusi.com<mailto:soenwono at moderndatasolusi.com>>; Metta Karlsson <Metta.Karlsson at ricoh-europe.com<mailto:Metta.Karlsson at ricoh-europe.com>>; idris at moderndatasolusi.com<mailto:idris at moderndatasolusi.com>; #res-mondelez.support <mondelez.support at ricoh.es<mailto:mondelez.support at ricoh.es>>
Subject: Re: Mondelez INDONESIA / IMAC-D Requests / Move of G988X576633 (#A0262) & Installation of color printer (#A0263)
Internal
This message was sent from an external source. Please be careful opening attachments/links or replying to sources you don’t know.
@idris at moderndatasolusi.com<mailto:idris at moderndatasolusi.com>
CAn you help get the ETA on the installation for the backup device?
Advance Leave Notice:
Public Holiday :
Best regards,
Simon Kang
Regional Service Delivery Manager
RICOH (Malaysia) Sdn Bhd (10078-W)
UG-D6, Level Upper Ground,
Utropolis Suites 2, Jalan Kontracktor U1/14,
40150 Shah Alam, Selangor,
Malaysia.
Cell : (016) 2030755
Email : Simon.Kang at Ricoh.com.my<mailto:Simon.Kang at Ricoh.com.my>
Service Hotline: 1300 88 8228
Website: www.ricoh.com.my<http://www.ricoh.com.my/>
[cid:image010.png at 01DA2E6A.BA6911B0]<https://www.ricoh.com.my/>
This message together with any attachments is confidential and intended solely for the person or entity to whom it is addressed. It contains information that is confidential and that may be legally privileged. If you are not the intended recipient (or if you have received this message in error), please notify the sender immediately by replying to this message and delete this e-mail (and any other record of it) from your system. Please do not copy or use it for any purpose. Recipient is advised to check this email and any attachments for the presence of trojans or viruses. The company accepts no liability for any damage caused by any virus transmitted by this email.
----------------------------------------------------------------------------------------------------------------------------------------
________________________________
From: #RPO-Mondelez-IMACD <imacd-mondelez at ricoh-europe.com<mailto:imacd-mondelez at ricoh-europe.com>>
Sent: Wednesday, September 13, 2023 4:48 PM
To: soenwono <soenwono at moderndatasolusi.com<mailto:soenwono at moderndatasolusi.com>>; Simon Kang <Simon.Kang at ricoh.com.my<mailto:Simon.Kang at ricoh.com.my>>; Metta Karlsson <Metta.Karlsson at ricoh-europe.com<mailto:Metta.Karlsson at ricoh-europe.com>>; idris at moderndatasolusi.com<mailto:idris at moderndatasolusi.com> <idris at moderndatasolusi.com<mailto:idris at moderndatasolusi.com>>; #res-mondelez.support <mondelez.support at ricoh.es<mailto:mondelez.support at ricoh.es>>
Subject: RE: Mondelez INDONESIA / IMAC-D Requests / Move of G988X576633 (#A0262) & Installation of color printer (#A0263)
Internal
Hello @Soenwono<mailto:soenwono at moderndatasolusi.com>,
Kindly confirm as soon as installation of a loaner device will be completed and complete missing info in the table below.
Please remember –> MDLZ devices need to be configured/installed by a technician according to the valid Build Book (attached), please contact GSSC team mondelez.support at ricoh.es<mailto:mondelez.support at ricoh.es> for support.
P.S. Is there any update in ETA for IMC 3010?
Serial No.
Country
Site (City)
SLA Category
Site Type
Detailed location
Model Name
IP Address
Hostname
Install date
Type
Lease start date
Original Lease end date
Monthly Lease TTL
(local currency)
Pricing list currency
Local currency (name)
B/W Click
Colour Click
Business critical (Y/N)
High Volume (Y/N)
Connection Type
Indonesia
Jakarta
PT.Mondelez Indonesia Trading, IDJK1, IT, Jl. R.A. Kartini Kav. 8 Cilandak, 12430, South Jakarta, Indonesia
MP C3004
10.171.156.73
IDJK1MP305SPF02
Lease
United States Dollar USD
Indonesian Rupiah IDR
Thank you,
Weronika Zachariasz
Global Accounts Coordinator
Ricoh Business Services Polska Sp. z o. o.
Olivia Business Centre
aleja Grunwaldzka 472C
80-309 Gdańsk, Poland
weronika.zachariasz at ricoh-europe.com<mailto:weronika.zachariasz at ricoh-europe.com>
[cid:image002.png at 01DA2E6A.BA6911B0]<http://www.ricoh-europe.com/>
From: Soenwono <soenwono at moderndatasolusi.com<mailto:soenwono at moderndatasolusi.com>>
Sent: Tuesday, September 12, 2023 1:25 PM
To: Simon Kang <Simon.Kang at ricoh.com.my<mailto:Simon.Kang at ricoh.com.my>>; #RPO-Mondelez-IMACD <imacd-mondelez at ricoh-europe.com<mailto:imacd-mondelez at ricoh-europe.com>>; Metta Karlsson <Metta.Karlsson at ricoh-europe.com<mailto:Metta.Karlsson at ricoh-europe.com>>; idris at moderndatasolusi.com<mailto:idris at moderndatasolusi.com>
Subject: RE: Mondelez INDONESIA / IMAC-D Requests / Move of G988X576633 (#A0262) & Installation of color printer (#A0263)
This message was sent from an external source. Please be careful opening attachments/links or replying to sources you don’t know.
Hi Simon,
Update: we schedule the delivery of backup unit MPC 3004 tomorrow 13 Sept as confirm by local PIC
Thank you
Regards,
Soenwono Suprapto | GMA & Direct Dept Head
T: +62 21-27937489
F: +62 21-27937486
M: +62-87771697791
www.moderndatasolusi.com<http://www.moderndatasolusi.com/>
PT MODERN DATA SOLUSI
JL. Sultan Iskandar Muda No. 29, Kebayoran Lama Utara, Kebayoran Lama - Jakarta Selatan 12240<https://goo.gl/maps/ta17fqnTWbL2>
[cid:image001.png at 01DA2E6A.BA6911B0]
From: Soenwono <soenwono at moderndatasolusi.com<mailto:soenwono at moderndatasolusi.com>>
Sent: 12 September 2023 11:27
To: 'Simon Kang' <Simon.Kang at ricoh.com.my<mailto:Simon.Kang at ricoh.com.my>>; '#RPO-Mondelez-IMACD' <imacd-mondelez at ricoh-europe.com<mailto:imacd-mondelez at ricoh-europe.com>>; 'Metta Karlsson' <Metta.Karlsson at ricoh-europe.com<mailto:Metta.Karlsson at ricoh-europe.com>>; 'idris at moderndatasolusi.com' <idris at moderndatasolusi.com<mailto:idris at moderndatasolusi.com>>
Subject: RE: Mondelez INDONESIA / IMAC-D Requests / Move of G988X576633 (#A0262) & Installation of color printer (#A0263)
HI Simon,
Still waiting confirmation from local Mondelez. Estimate delivery should be in this week. will update you back once we hear any updates from them.
Thank you.
Regards,
Soenwono Suprapto | GMA & Direct Dept Head
T: +62 21-27937489
F: +62 21-27937486
M: +62-87771697791
www.moderndatasolusi.com<http://www.moderndatasolusi.com/>
PT MODERN DATA SOLUSI
JL. Sultan Iskandar Muda No. 29, Kebayoran Lama Utara, Kebayoran Lama - Jakarta Selatan 12240<https://goo.gl/maps/ta17fqnTWbL2>
[cid:image001.png at 01DA2E6A.BA6911B0]
From: Simon Kang <Simon.Kang at ricoh.com.my<mailto:Simon.Kang at ricoh.com.my>>
Sent: 12 September 2023 7:06
To: #RPO-Mondelez-IMACD <imacd-mondelez at ricoh-europe.com<mailto:imacd-mondelez at ricoh-europe.com>>; soenwono <soenwono at moderndatasolusi.com<mailto:soenwono at moderndatasolusi.com>>; Metta Karlsson <Metta.Karlsson at ricoh-europe.com<mailto:Metta.Karlsson at ricoh-europe.com>>; idris at moderndatasolusi.com<mailto:idris at moderndatasolusi.com>
Subject: Re: Mondelez INDONESIA / IMAC-D Requests / Move of G988X576633 (#A0262) & Installation of color printer (#A0263)
@soenwono<mailto:soenwono at moderndatasolusi.com>
Do provide the ETA for installation of the backup device?
Advance Leave Notice:
Public Holiday :
Best regards,
Simon Kang
Regional Service Delivery Manager
RICOH (Malaysia) Sdn Bhd (10078-W)
UG-D6, Level Upper Ground,
Utropolis Suites 2, Jalan Kontracktor U1/14,
40150 Shah Alam, Selangor,
Malaysia.
Cell : (016) 2030755
Email : Simon.Kang at Ricoh.com.my<mailto:Simon.Kang at Ricoh.com.my>
Service Hotline: 1300 88 8228
Website: www.ricoh.com.my<http://www.ricoh.com.my/>
[cid:image010.png at 01DA2E6A.BA6911B0]<https://www.ricoh.com.my/>
This message together with any attachments is confidential and intended solely for the person or entity to whom it is addressed. It contains information that is confidential and that may be legally privileged. If you are not the intended recipient (or if you have received this message in error), please notify the sender immediately by replying to this message and delete this e-mail (and any other record of it) from your system. Please do not copy or use it for any purpose. Recipient is advised to check this email and any attachments for the presence of trojans or viruses. The company accepts no liability for any damage caused by any virus transmitted by this email.
----------------------------------------------------------------------------------------------------------------------------------------
________________________________
From: #RPO-Mondelez-IMACD <imacd-mondelez at ricoh-europe.com<mailto:imacd-mondelez at ricoh-europe.com>>
Sent: Friday, September 8, 2023 3:30 PM
To: soenwono <soenwono at moderndatasolusi.com<mailto:soenwono at moderndatasolusi.com>>; Metta Karlsson <Metta.Karlsson at ricoh-europe.com<mailto:Metta.Karlsson at ricoh-europe.com>>; Simon Kang <Simon.Kang at ricoh.com.my<mailto:Simon.Kang at ricoh.com.my>>; idris at moderndatasolusi.com<mailto:idris at moderndatasolusi.com> <idris at moderndatasolusi.com<mailto:idris at moderndatasolusi.com>>
Subject: RE: Mondelez INDONESIA / IMAC-D Requests / Move of G988X576633 (#A0262) & Installation of color printer (#A0263)
Internal
Dear @Soenwono<mailto:soenwono at moderndatasolusi.com>,
Many thanks for feedback. Please keep me updated/informed as soon as delivery date will be scheduled.
Thank you and have a great weekend,
Weronika Zachariasz
From: Soenwono <soenwono at moderndatasolusi.com<mailto:soenwono at moderndatasolusi.com>>
Sent: Thursday, September 7, 2023 1:11 PM
To: #RPO-Mondelez-IMACD <imacd-mondelez at ricoh-europe.com<mailto:imacd-mondelez at ricoh-europe.com>>; Metta Karlsson <Metta.Karlsson at ricoh-europe.com<mailto:Metta.Karlsson at ricoh-europe.com>>; Simon Kang <Simon.Kang at ricoh.com.my<mailto:Simon.Kang at ricoh.com.my>>; idris at moderndatasolusi.com<mailto:idris at moderndatasolusi.com>
Subject: RE: Mondelez INDONESIA / IMAC-D Requests / Move of G988X576633 (#A0262) & Installation of color printer (#A0263)
This message was sent from an external source. Please be careful opening attachments/links or replying to sources you don’t know.
Hi Weronika,
Thank you for sharing the signed agreement. We will process the backup unit and will contact local Mondelez for arrangement
Thank you
Regards,
Soenwono Suprapto | GMA & Direct Dept Head
T: +62 21-27937489
F: +62 21-27937486
M: +62-87771697791
www.moderndatasolusi.com<http://www.moderndatasolusi.com/>
PT MODERN DATA SOLUSI
JL. Sultan Iskandar Muda No. 29, Kebayoran Lama Utara, Kebayoran Lama - Jakarta Selatan 12240<https://goo.gl/maps/ta17fqnTWbL2>
[cid:image001.png at 01DA2E6A.BA6911B0]
From: #RPO-Mondelez-IMACD <imacd-mondelez at ricoh-europe.com<mailto:imacd-mondelez at ricoh-europe.com>>
Sent: Thursday, August 31, 2023 3:41 PM
To: Metta Karlsson <Metta.Karlsson at ricoh-europe.com<mailto:Metta.Karlsson at ricoh-europe.com>>; soenwono <soenwono at moderndatasolusi.com<mailto:soenwono at moderndatasolusi.com>>; Simon Kang <Simon.Kang at ricoh.com.my<mailto:Simon.Kang at ricoh.com.my>>; idris at moderndatasolusi.com<mailto:idris at moderndatasolusi.com>
Subject: RE: Mondelez INDONESIA / IMAC-D Requests / Move of G988X576633 (#A0262) & Installation of color printer (#A0263)
Internal
Adding to email below --> sign contract with a stamp.
From: #RPO-Mondelez-IMACD
Sent: Wednesday, August 30, 2023 3:52 PM
To: Metta Karlsson <Metta.Karlsson at ricoh-europe.com<mailto:Metta.Karlsson at ricoh-europe.com>>; Soenwono <soenwono at moderndatasolusi.com<mailto:soenwono at moderndatasolusi.com>>; Simon Kang <Simon.Kang at ricoh.com.my<mailto:Simon.Kang at ricoh.com.my>>; idris at moderndatasolusi.com<mailto:idris at moderndatasolusi.com>
Subject: RE: Mondelez INDONESIA / IMAC-D Requests / Move of G988X576633 (#A0262) & Installation of color printer (#A0263)
Dear @Soenwono<mailto:soenwono at moderndatasolusi.com>,
With reference to MONDELEZ requests below, please kindly share an update regarding LOANER device that supposed to be kept at Mondelez site until NEW device will be installed.
Country
Site
Ref # Global
Request type
PO #
Completed on
Model
Serial #
MDLZ local contact
Current Location
New Location
New IP
New Hostname
Indonesia
South Jakarta to Bandung
A0262
MOVE
4581973146
MDLZ requests to move the G580P200169 once the NEW unit will be installed.
MP 305SPF
G580P200169
OLD location:
Didik Tri Prastyo
+62 812-970-5757
Didik.Prastyo2 at mdlz.com<mailto:Didik.Prastyo2 at mdlz.com>
NEW location:
Indrayana
+62 818-226-195
indrayana.hidup at mdlz.com<mailto:indrayana.hidup at mdlz.com>
PT.Mondelez Indonesia Trading, IDJK1, IT, Jl. R.A. Kartini Kav. 8 Cilandak, 12430, South Jakarta, Indonesia
PT.Kraft Ultra Jaya, IDBDO, IT, JL.Cimareme No.131, Padalarang, 40552, Bandung, West Java
10.171.139.11
IDBDOMP305SPF02
Indonesia
South Jakarta
A0263
INSTALLATION
4581973146
IMC 3000 / 3010
Didik Tri Prastyo
+62 812-970-5757
Didik.Prastyo2 at mdlz.com<mailto:Didik.Prastyo2 at mdlz.com>
PT.Mondelez Indonesia Trading, IDJK1, IT, Jl. R.A. Kartini Kav. 8 Cilandak, 12430, South Jakarta, Indonesia
N/A
10.171.156.73
IDJK1MP305SPF02
Weronika Zachariasz
Global Accounts Coordinator
Ricoh Business Services Polska Sp. z o. o.
Olivia Business Centre
aleja Grunwaldzka 472C
80-309 Gdańsk, Poland
weronika.zachariasz at ricoh-europe.com<mailto:weronika.zachariasz at ricoh-europe.com>
[cid:image002.png at 01DA2E6A.BA6911B0]<http://www.ricoh-europe.com/>
From: Metta Karlsson <Metta.Karlsson at ricoh-europe.com<mailto:Metta.Karlsson at ricoh-europe.com>>
Sent: Friday, August 25, 2023 9:33 AM
To: Soenwono <soenwono at moderndatasolusi.com<mailto:soenwono at moderndatasolusi.com>>; #RPO-Mondelez-IMACD <imacd-mondelez at ricoh-europe.com<mailto:imacd-mondelez at ricoh-europe.com>>; Simon Kang <Simon.Kang at ricoh.com.my<mailto:Simon.Kang at ricoh.com.my>>; idris at moderndatasolusi.com<mailto:idris at moderndatasolusi.com>
Subject: RE: Mondelez INDONESIA / IMAC-D Requests / Move of G988X576633 (#A0262) & Installation of color printer (#A0263)
Internal
Please go ahead 😊
Metta Karlsson
Global Service Manager
Service and Annuity
Professional Services
Ricoh Europe PLC
Alfagatan 9
431 49 MÖLNDAL
Sweden
Metta.Karlsson at ricoh-europe.com<mailto:Metta.Karlsson at ricoh-europe.com>
Tel: +46 722182311
Leave Notice:
[cid:image002.png at 01DA2E6A.BA6911B0]<http://www.ricoh.se/>
[cid:image011.png at 01DA2E6A.BA6911B0] <http://www.facebook.com/Ricoh.Sverige.AB> [cid:image012.png at 01DA2E6A.BA6911B0] <http://www.twitter.com/ricoheurope> [cid:image013.png at 01DA2E6A.BA6911B0] <http://www.youtube.com/ricoheurope>
From: Soenwono <soenwono at moderndatasolusi.com<mailto:soenwono at moderndatasolusi.com>>
Sent: den 25 augusti 2023 09:30
To: Metta Karlsson <Metta.Karlsson at ricoh-europe.com<mailto:Metta.Karlsson at ricoh-europe.com>>; #RPO-Mondelez-IMACD <imacd-mondelez at ricoh-europe.com<mailto:imacd-mondelez at ricoh-europe.com>>; Simon Kang <Simon.Kang at ricoh.com.my<mailto:Simon.Kang at ricoh.com.my>>; idris at moderndatasolusi.com<mailto:idris at moderndatasolusi.com>
Subject: RE: Mondelez INDONESIA / IMAC-D Requests / Move of G988X576633 (#A0262) & Installation of color printer (#A0263)
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Hi Metta,
Happy Friday too
Noted, please advise if I can check with local Mondelez on this agreement for new & loaner unit?
Thank you.
Regards,
Soenwono Suprapto | GMA & Direct Dept Head
T: +62 21-27937489
F: +62 21-27937486
M: +62-87771697791
www.moderndatasolusi.com<http://www.moderndatasolusi.com/>
PT MODERN DATA SOLUSI
JL. Sultan Iskandar Muda No. 29, Kebayoran Lama Utara, Kebayoran Lama - Jakarta Selatan 12240<https://goo.gl/maps/ta17fqnTWbL2>
[cid:image001.png at 01DA2E6A.BA6911B0]
From: Metta Karlsson <Metta.Karlsson at ricoh-europe.com<mailto:Metta.Karlsson at ricoh-europe.com>>
Sent: 25 August 2023 13:50
To: Soenwono <soenwono at moderndatasolusi.com<mailto:soenwono at moderndatasolusi.com>>; #RPO-Mondelez-IMACD <imacd-mondelez at ricoh-europe.com<mailto:imacd-mondelez at ricoh-europe.com>>; Simon Kang <Simon.Kang at ricoh.com.my<mailto:Simon.Kang at ricoh.com.my>>; idris at moderndatasolusi.com<mailto:idris at moderndatasolusi.com>
Subject: RE: Mondelez INDONESIA / IMAC-D Requests / Move of G988X576633 (#A0262) & Installation of color printer (#A0263)
Internal
Hi, happy Friday
Of course you can have a local contract signed as long as it aligns with the global contract and agreed prices 😊
Metta Karlsson
Global Service Manager
Service and Annuity
Professional Services
Ricoh Europe PLC
Alfagatan 9
431 49 MÖLNDAL
Sweden
Metta.Karlsson at ricoh-europe.com<mailto:Metta.Karlsson at ricoh-europe.com>
Tel: +46 722182311
Leave Notice:
[cid:image002.png at 01DA2E6A.BA6911B0]<http://www.ricoh.se/>
[cid:image011.png at 01DA2E6A.BA6911B0] <http://www.facebook.com/Ricoh.Sverige.AB> [cid:image012.png at 01DA2E6A.BA6911B0] <http://www.twitter.com/ricoheurope> [cid:image013.png at 01DA2E6A.BA6911B0] <http://www.youtube.com/ricoheurope>
From: Soenwono <soenwono at moderndatasolusi.com<mailto:soenwono at moderndatasolusi.com>>
Sent: den 25 augusti 2023 08:40
To: #RPO-Mondelez-IMACD <imacd-mondelez at ricoh-europe.com<mailto:imacd-mondelez at ricoh-europe.com>>; Simon Kang <Simon.Kang at ricoh.com.my<mailto:Simon.Kang at ricoh.com.my>>; Metta Karlsson <Metta.Karlsson at ricoh-europe.com<mailto:Metta.Karlsson at ricoh-europe.com>>; idris at moderndatasolusi.com<mailto:idris at moderndatasolusi.com>
Subject: RE: Mondelez INDONESIA / IMAC-D Requests / Move of G988X576633 (#A0262) & Installation of color printer (#A0263)
This message was sent from an external source. Please be careful opening attachments/links or replying to sources you don’t know.
Hi Weronika,
Work Order is a template from Global Side so we can use duty stamp also if it is allowed
For the new order, beside work order. Can we have local agreement signed by local parties between PT Modern Data Solusi & Mondelez Indonesia?
Thank you
Regards,
Soenwono Suprapto | GMA & Direct Dept Head
T: +62 21-27937489
F: +62 21-27937486
M: +62-87771697791
www.moderndatasolusi.com<http://www.moderndatasolusi.com/>
PT MODERN DATA SOLUSI
JL. Sultan Iskandar Muda No. 29, Kebayoran Lama Utara, Kebayoran Lama - Jakarta Selatan 12240<https://goo.gl/maps/ta17fqnTWbL2>
[cid:image001.png at 01DA2E6A.BA6911B0]
From: #RPO-Mondelez-IMACD <imacd-mondelez at ricoh-europe.com<mailto:imacd-mondelez at ricoh-europe.com>>
Sent: 24 August 2023 17:33
To: Simon Kang <Simon.Kang at ricoh.com.my<mailto:Simon.Kang at ricoh.com.my>>; Metta Karlsson <Metta.Karlsson at ricoh-europe.com<mailto:Metta.Karlsson at ricoh-europe.com>>; soenwono <soenwono at moderndatasolusi.com<mailto:soenwono at moderndatasolusi.com>>; idris at moderndatasolusi.com<mailto:idris at moderndatasolusi.com>
Subject: RE: Mondelez INDONESIA / IMAC-D Requests / Move of G988X576633 (#A0262) & Installation of color printer (#A0263)
Importance: High
Internal
Hello again @soenwono<mailto:soenwono at moderndatasolusi.com>,
Also, please let us know if attached Work Order concerning installation of IM C3010 requires duty stamp (as it is with contract for Loaner).
Kind regards,
Weronika Zachariasz
From: #RPO-Mondelez-IMACD
Sent: Thursday, August 24, 2023 7:58 AM
To: 'Simon Kang' <Simon.Kang at ricoh.com.my<mailto:Simon.Kang at ricoh.com.my>>; Metta Karlsson <Metta.Karlsson at ricoh-europe.com<mailto:Metta.Karlsson at ricoh-europe.com>>; soenwono <soenwono at moderndatasolusi.com<mailto:soenwono at moderndatasolusi.com>>; idris at moderndatasolusi.com<mailto:idris at moderndatasolusi.com>
Subject: RE: Mondelez INDONESIA / IMAC-D Requests / Move of G988X576633 (#A0262) & Installation of color printer (#A0263)
Importance: High
Dear @soenwono<mailto:soenwono at moderndatasolusi.com>,
Since I have a meeting with Global Mondelez today, I would appreciate your update regarding delivery and installation of Loaner Device.
Thank you!
Have a good day,
Weronika Zachariasz
From: Simon Kang <Simon.Kang at ricoh.com.my<mailto:Simon.Kang at ricoh.com.my>>
Sent: Wednesday, August 23, 2023 1:37 AM
To: Metta Karlsson <Metta.Karlsson at ricoh-europe.com<mailto:Metta.Karlsson at ricoh-europe.com>>; soenwono <soenwono at moderndatasolusi.com<mailto:soenwono at moderndatasolusi.com>>; #RPO-Mondelez-IMACD <imacd-mondelez at ricoh-europe.com<mailto:imacd-mondelez at ricoh-europe.com>>; idris at moderndatasolusi.com<mailto:idris at moderndatasolusi.com>
Subject: Re: Mondelez INDONESIA / IMAC-D Requests / Move of G988X576633 (#A0262) & Installation of color printer (#A0263)
Internal
This message was sent from an external source. Please be careful opening attachments/links or replying to sources you don’t know.
@soenwono<mailto:soenwono at moderndatasolusi.com>
Do update
Advance Leave Notice:
Public Holiday :
Best regards,
Simon Kang
Regional Service Delivery Manager
RICOH (Malaysia) Sdn Bhd (10078-W)
UG-D6, Level Upper Ground,
Utropolis Suites 2, Jalan Kontracktor U1/14,
40150 Shah Alam, Selangor,
Malaysia.
Cell : (016) 2030755
Email : Simon.Kang at Ricoh.com.my<mailto:Simon.Kang at Ricoh.com.my>
Service Hotline: 1300 88 8228
Website: www.ricoh.com.my<http://www.ricoh.com.my/>
[cid:image010.png at 01DA2E6A.BA6911B0]<https://www.ricoh.com.my/>
This message together with any attachments is confidential and intended solely for the person or entity to whom it is addressed. It contains information that is confidential and that may be legally privileged. If you are not the intended recipient (or if you have received this message in error), please notify the sender immediately by replying to this message and delete this e-mail (and any other record of it) from your system. Please do not copy or use it for any purpose. Recipient is advised to check this email and any attachments for the presence of trojans or viruses. The company accepts no liability for any damage caused by any virus transmitted by this email.
----------------------------------------------------------------------------------------------------------------------------------------
________________________________
From: Metta Karlsson <Metta.Karlsson at ricoh-europe.com<mailto:Metta.Karlsson at ricoh-europe.com>>
Sent: Friday, August 18, 2023 4:02 PM
To: soenwono <soenwono at moderndatasolusi.com<mailto:soenwono at moderndatasolusi.com>>; Simon Kang <Simon.Kang at ricoh.com.my<mailto:Simon.Kang at ricoh.com.my>>; #RPO-Mondelez-IMACD <imacd-mondelez at ricoh-europe.com<mailto:imacd-mondelez at ricoh-europe.com>>; idris at moderndatasolusi.com<mailto:idris at moderndatasolusi.com> <idris at moderndatasolusi.com<mailto:idris at moderndatasolusi.com>>
Subject: RE: Mondelez INDONESIA / IMAC-D Requests / Move of G988X576633 (#A0262) & Installation of color printer (#A0263)
Internal
Thank you for the update,
Yes please go ahead, of course we are in full respect of any local laws and regulations and trust you know how do this in the best way 😊
Metta Karlsson
Global Service Manager
Service and Annuity
Professional Services
Ricoh Europe PLC
Alfagatan 9
431 49 MÖLNDAL
Sweden
Metta.Karlsson at ricoh-europe.com<mailto:Metta.Karlsson at ricoh-europe.com>
Tel: +46 722182311
Leave Notice:
[cid:image002.png at 01DA2E6A.BA6911B0]<http://www.ricoh.se/>
[cid:image011.png at 01DA2E6A.BA6911B0] <http://www.facebook.com/Ricoh.Sverige.AB> [cid:image012.png at 01DA2E6A.BA6911B0] <http://www.twitter.com/ricoheurope> [cid:image013.png at 01DA2E6A.BA6911B0] <http://www.youtube.com/ricoheurope>
From: Soenwono <soenwono at moderndatasolusi.com<mailto:soenwono at moderndatasolusi.com>>
Sent: den 18 augusti 2023 10:00
To: Metta Karlsson <Metta.Karlsson at ricoh-europe.com<mailto:Metta.Karlsson at ricoh-europe.com>>; Simon Kang <Simon.Kang at ricoh.com.my<mailto:Simon.Kang at ricoh.com.my>>; #RPO-Mondelez-IMACD <imacd-mondelez at ricoh-europe.com<mailto:imacd-mondelez at ricoh-europe.com>>; idris at moderndatasolusi.com<mailto:idris at moderndatasolusi.com>
Subject: RE: Mondelez INDONESIA / IMAC-D Requests / Move of G988X576633 (#A0262) & Installation of color printer (#A0263)
This message was sent from an external source. Please be careful opening attachments/links or replying to sources you don’t know.
Hi Metta,
That agreement actually need to be signed on the duty stamp. We use duty stamp on the agreement as part of Regulation. Local Mondelez should know about this..
So please let me know if all Okay and share the PIC & position and I will print 2 hardcopies to be signed.
Thank you.
Regards,
Soenwono Suprapto | GMA & Direct Dept Head
T: +62 21-27937489
F: +62 21-27937486
M: +62-87771697791
www.moderndatasolusi.com<http://www.moderndatasolusi.com/>
PT MODERN DATA SOLUSI
JL. Sultan Iskandar Muda No. 29, Kebayoran Lama Utara, Kebayoran Lama - Jakarta Selatan 12240<https://goo.gl/maps/ta17fqnTWbL2>
[cid:image001.png at 01DA2E6A.BA6911B0]
From: Metta Karlsson <Metta.Karlsson at ricoh-europe.com<mailto:Metta.Karlsson at ricoh-europe.com>>
Sent: 17 August 2023 16:34
To: Soenwono <soenwono at moderndatasolusi.com<mailto:soenwono at moderndatasolusi.com>>; Simon Kang <Simon.Kang at ricoh.com.my<mailto:Simon.Kang at ricoh.com.my>>; #RPO-Mondelez-IMACD <imacd-mondelez at ricoh-europe.com<mailto:imacd-mondelez at ricoh-europe.com>>; idris at moderndatasolusi.com<mailto:idris at moderndatasolusi.com>
Subject: RE: Mondelez INDONESIA / IMAC-D Requests / Move of G988X576633 (#A0262) & Installation of color printer (#A0263)
Internal
Thank you very much,
I presented to central MDLZ and they will get it signed for you, will send it over as soon as it is done.
Metta Karlsson
Global Service Manager
Service and Annuity
Professional Services
Ricoh Europe PLC
Alfagatan 9
431 49 MÖLNDAL
Sweden
Metta.Karlsson at ricoh-europe.com<mailto:Metta.Karlsson at ricoh-europe.com>
Tel: +46 722182311
Leave Notice:
[cid:image002.png at 01DA2E6A.BA6911B0]<http://www.ricoh.se/>
[cid:image011.png at 01DA2E6A.BA6911B0] <http://www.facebook.com/Ricoh.Sverige.AB> [cid:image012.png at 01DA2E6A.BA6911B0] <http://www.twitter.com/ricoheurope> [cid:image013.png at 01DA2E6A.BA6911B0] <http://www.youtube.com/ricoheurope>
From: Soenwono <soenwono at moderndatasolusi.com<mailto:soenwono at moderndatasolusi.com>>
Sent: den 16 augusti 2023 06:13
To: Metta Karlsson <Metta.Karlsson at ricoh-europe.com<mailto:Metta.Karlsson at ricoh-europe.com>>; Simon Kang <Simon.Kang at ricoh.com.my<mailto:Simon.Kang at ricoh.com.my>>; #RPO-Mondelez-IMACD <imacd-mondelez at ricoh-europe.com<mailto:imacd-mondelez at ricoh-europe.com>>; idris at moderndatasolusi.com<mailto:idris at moderndatasolusi.com>
Subject: RE: Mondelez INDONESIA / IMAC-D Requests / Move of G988X576633 (#A0262) & Installation of color printer (#A0263)
Importance: High
This message was sent from an external source. Please be careful opening attachments/links or replying to sources you don’t know.
Hi Metta,
We have agreement of back up (temporary) unit to be signed by both parties (attached) before we can deliver the back up unit.
Please advise if I can share this to local Mondelez?
Thank you.
Regards,
Soenwono Suprapto | GMA & Direct Dept Head
T: +62 21-27937489
F: +62 21-27937486
M: +62-87771697791
www.moderndatasolusi.com<http://www.moderndatasolusi.com/>
PT MODERN DATA SOLUSI
JL. Sultan Iskandar Muda No. 29, Kebayoran Lama Utara, Kebayoran Lama - Jakarta Selatan 12240<https://goo.gl/maps/ta17fqnTWbL2>
[cid:image001.png at 01DA2E6A.BA6911B0]
From: Metta Karlsson <Metta.Karlsson at ricoh-europe.com<mailto:Metta.Karlsson at ricoh-europe.com>>
Sent: Tuesday, August 15, 2023 7:05 PM
To: Soenwono <soenwono at moderndatasolusi.com<mailto:soenwono at moderndatasolusi.com>>; Simon Kang <Simon.Kang at ricoh.com.my<mailto:Simon.Kang at ricoh.com.my>>; #RPO-Mondelez-IMACD <imacd-mondelez at ricoh-europe.com<mailto:imacd-mondelez at ricoh-europe.com>>; idris at moderndatasolusi.com<mailto:idris at moderndatasolusi.com>
Subject: RE: Mondelez INDONESIA / IMAC-D Requests / Move of G988X576633 (#A0262) & Installation of color printer (#A0263)
Internal
Thank you
MDLZ has a few of this model in their MIF and since they are asking for an IMC3010 I would say it is a good option that we can offer to them
Would you have a work order or something for this to share with the client please?
Metta Karlsson
Global Service Manager
Service and Annuity
Professional Services
Ricoh Europe PLC
Alfagatan 9
431 49 MÖLNDAL
Sweden
Metta.Karlsson at ricoh-europe.com<mailto:Metta.Karlsson at ricoh-europe.com>
Tel: +46 722182311
Leave Notice:
[cid:image002.png at 01DA2E6A.BA6911B0]<http://www.ricoh.se/>
[cid:image011.png at 01DA2E6A.BA6911B0] <http://www.facebook.com/Ricoh.Sverige.AB> [cid:image012.png at 01DA2E6A.BA6911B0] <http://www.twitter.com/ricoheurope> [cid:image013.png at 01DA2E6A.BA6911B0] <http://www.youtube.com/ricoheurope>
From: Soenwono <soenwono at moderndatasolusi.com<mailto:soenwono at moderndatasolusi.com>>
Sent: den 15 augusti 2023 13:58
To: Simon Kang <Simon.Kang at ricoh.com.my<mailto:Simon.Kang at ricoh.com.my>>; #RPO-Mondelez-IMACD <imacd-mondelez at ricoh-europe.com<mailto:imacd-mondelez at ricoh-europe.com>>; idris at moderndatasolusi.com<mailto:idris at moderndatasolusi.com>
Cc: Metta Karlsson <Metta.Karlsson at ricoh-europe.com<mailto:Metta.Karlsson at ricoh-europe.com>>
Subject: RE: Mondelez INDONESIA / IMAC-D Requests / Move of G988X576633 (#A0262) & Installation of color printer (#A0263)
This message was sent from an external source. Please be careful opening attachments/links or replying to sources you don’t know.
Hi Simon,
We have updates from my warehouse team and MPC 3004 is available for loan. Please advise if this unit can be used for Mondelez.
Thank you.
Regards,
Soenwono Suprapto | GMA & Direct Dept Head
T: +62 21-27937489
F: +62 21-27937486
M: +62-87771697791
www.moderndatasolusi.com<http://www.moderndatasolusi.com/>
PT MODERN DATA SOLUSI
JL. Sultan Iskandar Muda No. 29, Kebayoran Lama Utara, Kebayoran Lama - Jakarta Selatan 12240<https://goo.gl/maps/ta17fqnTWbL2>
[cid:image001.png at 01DA2E6A.BA6911B0]
From: Simon Kang <Simon.Kang at ricoh.com.my<mailto:Simon.Kang at ricoh.com.my>>
Sent: 10 August 2023 7:36
To: soenwono <soenwono at moderndatasolusi.com<mailto:soenwono at moderndatasolusi.com>>; '#RPO-Mondelez-IMACD' <imacd-mondelez at ricoh-europe.com<mailto:imacd-mondelez at ricoh-europe.com>>; idris at moderndatasolusi.com<mailto:idris at moderndatasolusi.com>
Cc: Metta Karlsson <Metta.Karlsson at ricoh-europe.com<mailto:Metta.Karlsson at ricoh-europe.com>>
Subject: Re: Mondelez INDONESIA / IMAC-D Requests / Move of G988X576633 (#A0262) & Installation of color printer (#A0263)
@soenwono<mailto:soenwono at moderndatasolusi.com>
It has been almost 1 month since we present the loan option to MDLZ, do note we didnt propose the loan unit but you mentioned this option. If it is not available do let us know instead of setting the wrong expectation to customer.
So now my simple question is the loan unit available now? If no do let us know instead of dragging it until customer gets frustrated and escalate.
Advance Leave Notice:
Public Holiday :
Best regards,
Simon Kang
Regional Service Delivery Manager
RICOH (Malaysia) Sdn Bhd (10078-W)
UG-D6, Level Upper Ground,
Utropolis Suites 2, Jalan Kontracktor U1/14,
40150 Shah Alam, Selangor,
Malaysia.
Cell : (016) 2030755
Email : Simon.Kang at Ricoh.com.my<mailto:Simon.Kang at Ricoh.com.my>
Service Hotline: 1300 88 8228
Website: www.ricoh.com.my<http://www.ricoh.com.my/>
[cid:image010.png at 01DA2E6A.BA6911B0]<https://www.ricoh.com.my/>
This message together with any attachments is confidential and intended solely for the person or entity to whom it is addressed. It contains information that is confidential and that may be legally privileged. If you are not the intended recipient (or if you have received this message in error), please notify the sender immediately by replying to this message and delete this e-mail (and any other record of it) from your system. Please do not copy or use it for any purpose. Recipient is advised to check this email and any attachments for the presence of trojans or viruses. The company accepts no liability for any damage caused by any virus transmitted by this email.
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________________________________
From: Soenwono <soenwono at moderndatasolusi.com<mailto:soenwono at moderndatasolusi.com>>
Sent: Wednesday, August 9, 2023 8:15 PM
To: Simon Kang <Simon.Kang at ricoh.com.my<mailto:Simon.Kang at ricoh.com.my>>; '#RPO-Mondelez-IMACD' <imacd-mondelez at ricoh-europe.com<mailto:imacd-mondelez at ricoh-europe.com>>; idris at moderndatasolusi.com<mailto:idris at moderndatasolusi.com> <idris at moderndatasolusi.com<mailto:idris at moderndatasolusi.com>>
Cc: Metta Karlsson <Metta.Karlsson at ricoh-europe.com<mailto:Metta.Karlsson at ricoh-europe.com>>
Subject: RE: Mondelez INDONESIA / IMAC-D Requests / Move of G988X576633 (#A0262) & Installation of color printer (#A0263)
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CAUTION: This Email is from an EXTERNAL source. Ensure you trust this sender before clicking on any links or attachments.
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Hi Simon,
Sorry for my late responds. we are still checking the loaner unit with our warehouse team and also in the meantime, I am checking with Local Mondelez for the arrangement. Will let you know for the next updates.
Thank you.
Regards,
Soenwono Suprapto | GMA & Direct Dept Head
T: +62 21-27937489
F: +62 21-27937486
M: +62-87771697791
www.moderndatasolusi.com<http://www.moderndatasolusi.com/>
PT MODERN DATA SOLUSI
JL. Sultan Iskandar Muda No. 29, Kebayoran Lama Utara, Kebayoran Lama - Jakarta Selatan 12240<https://goo.gl/maps/ta17fqnTWbL2>
[cid:image001.png at 01DA2E6A.BA6911B0]
From: Simon Kang <Simon.Kang at ricoh.com.my<mailto:Simon.Kang at ricoh.com.my>>
Sent: Monday, August 7, 2023 3:40 PM
To: soenwono <soenwono at moderndatasolusi.com<mailto:soenwono at moderndatasolusi.com>>; '#RPO-Mondelez-IMACD' <imacd-mondelez at ricoh-europe.com<mailto:imacd-mondelez at ricoh-europe.com>>; idris at moderndatasolusi.com<mailto:idris at moderndatasolusi.com>
Cc: Metta Karlsson <Metta.Karlsson at ricoh-europe.com<mailto:Metta.Karlsson at ricoh-europe.com>>
Subject: Re: Mondelez INDONESIA / IMAC-D Requests / Move of G988X576633 (#A0262) & Installation of color printer (#A0263)
@'#RPO-Mondelez-IMACD'<mailto:imacd-mondelez at ricoh-europe.com>
For the WO it is for the new unit which IMC3010 in local currency in IDR, exchange rate used is USD 1: Rp 15.500. This is the unit ordered via RAPO which will take 6 months.
@soenwono<mailto:soenwono at moderndatasolusi.com>
Please provide ETA for the loan unit and provide any documentation if required. Once the loan unit is onsite to arrange with the move with customer
Advance Leave Notice:
Public Holiday :
Best regards,
Simon Kang
Regional Service Delivery Manager
RICOH (Malaysia) Sdn Bhd (10078-W)
UG-D6, Level Upper Ground,
Utropolis Suites 2, Jalan Kontracktor U1/14,
40150 Shah Alam, Selangor,
Malaysia.
Cell : (016) 2030755
Email : Simon.Kang at Ricoh.com.my<mailto:Simon.Kang at Ricoh.com.my>
Service Hotline: 1300 88 8228
Website: www.ricoh.com.my<http://www.ricoh.com.my/>
[cid:image010.png at 01DA2E6A.BA6911B0]<https://www.ricoh.com.my/>
This message together with any attachments is confidential and intended solely for the person or entity to whom it is addressed. It contains information that is confidential and that may be legally privileged. If you are not the intended recipient (or if you have received this message in error), please notify the sender immediately by replying to this message and delete this e-mail (and any other record of it) from your system. Please do not copy or use it for any purpose. Recipient is advised to check this email and any attachments for the presence of trojans or viruses. The company accepts no liability for any damage caused by any virus transmitted by this email.
----------------------------------------------------------------------------------------------------------------------------------------
________________________________
From: Soenwono <soenwono at moderndatasolusi.com<mailto:soenwono at moderndatasolusi.com>>
Sent: Friday, August 4, 2023 6:52 PM
To: Simon Kang <Simon.Kang at ricoh.com.my<mailto:Simon.Kang at ricoh.com.my>>; '#RPO-Mondelez-IMACD' <imacd-mondelez at ricoh-europe.com<mailto:imacd-mondelez at ricoh-europe.com>>; idris at moderndatasolusi.com<mailto:idris at moderndatasolusi.com> <idris at moderndatasolusi.com<mailto:idris at moderndatasolusi.com>>
Cc: Metta Karlsson <Metta.Karlsson at ricoh-europe.com<mailto:Metta.Karlsson at ricoh-europe.com>>
Subject: RE: Mondelez INDONESIA / IMAC-D Requests / Move of G988X576633 (#A0262) & Installation of color printer (#A0263)
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Hi Simon.
Please find my comment in blue:
1. Work order for move is approved, have you engage local MDLZ for move? What is the date?
Soen: Customer request to move the unit once the new unit is arrived and installed
2. Work order is it loaner or the actual unit?
Soen: Work order is for the new unit IMC 3010
3. If work order is for new unit, do provide it in USD per global pricing. Do indicate the conversion rate to IDR as per agreement with MDLZ
Soen: conversion rate is USD 1: Rp 15.500
4. What is the documentation require for the loaner.
Soen: we have Back up form for the loaner unit.
Thank you
Regards,
Soenwono Suprapto | GMA & Direct Dept Head
T: +62 21-27937489
F: +62 21-27937486
M: +62-87771697791
www.moderndatasolusi.com<http://www.moderndatasolusi.com/>
PT MODERN DATA SOLUSI
JL. Sultan Iskandar Muda No. 29, Kebayoran Lama Utara, Kebayoran Lama - Jakarta Selatan 12240<https://goo.gl/maps/ta17fqnTWbL2>
[cid:image001.png at 01DA2E6A.BA6911B0]
From: Simon Kang <Simon.Kang at ricoh.com.my<mailto:Simon.Kang at ricoh.com.my>>
Sent: 03 August 2023 16:03
To: #RPO-Mondelez-IMACD <imacd-mondelez at ricoh-europe.com<mailto:imacd-mondelez at ricoh-europe.com>>; soenwono <soenwono at moderndatasolusi.com<mailto:soenwono at moderndatasolusi.com>>; idris at moderndatasolusi.com<mailto:idris at moderndatasolusi.com>
Cc: Metta Karlsson <Metta.Karlsson at ricoh-europe.com<mailto:Metta.Karlsson at ricoh-europe.com>>
Subject: Re: Mondelez INDONESIA / IMAC-D Requests / Move of G988X576633 (#A0262) & Installation of color printer (#A0263)
Hi PTM,
For the call the below is what we need to clarify.
1. Work order for move is approved, have you engage local MDLZ for move? What is the date?
2. Work order is it loaner or the actual unit?
3. If work order is for new unit, do provide it in USD per global pricing. Do indicate the conversion rate to IDR as per agreement with MDLZ
4. What is the documentation require for the loaner.
Advance Leave Notice:
Public Holiday :
Best regards,
Simon Kang
Regional Service Delivery Manager
RICOH (Malaysia) Sdn Bhd (10078-W)
UG-D6, Level Upper Ground,
Utropolis Suites 2, Jalan Kontracktor U1/14,
40150 Shah Alam, Selangor,
Malaysia.
Cell : (016) 2030755
Email : Simon.Kang at Ricoh.com.my<mailto:Simon.Kang at Ricoh.com.my>
Service Hotline: 1300 88 8228
Website: www.ricoh.com.my<http://www.ricoh.com.my/>
[cid:image010.png at 01DA2E6A.BA6911B0]<https://www.ricoh.com.my/>
This message together with any attachments is confidential and intended solely for the person or entity to whom it is addressed. It contains information that is confidential and that may be legally privileged. If you are not the intended recipient (or if you have received this message in error), please notify the sender immediately by replying to this message and delete this e-mail (and any other record of it) from your system. Please do not copy or use it for any purpose. Recipient is advised to check this email and any attachments for the presence of trojans or viruses. The company accepts no liability for any damage caused by any virus transmitted by this email.
----------------------------------------------------------------------------------------------------------------------------------------
________________________________
From: Simon Kang <Simon.Kang at ricoh.com.my<mailto:Simon.Kang at ricoh.com.my>>
Sent: Thursday, August 3, 2023 4:11 PM
To: #RPO-Mondelez-IMACD <imacd-mondelez at ricoh-europe.com<mailto:imacd-mondelez at ricoh-europe.com>>; soenwono <soenwono at moderndatasolusi.com<mailto:soenwono at moderndatasolusi.com>>; idris at moderndatasolusi.com<mailto:idris at moderndatasolusi.com> <idris at moderndatasolusi.com<mailto:idris at moderndatasolusi.com>>
Cc: Metta Karlsson <Metta.Karlsson at ricoh-europe.com<mailto:Metta.Karlsson at ricoh-europe.com>>
Subject: Re: Mondelez INDONESIA / IMAC-D Requests / Move of G988X576633 (#A0262) & Installation of color printer (#A0263)
@#RPO-Mondelez-IMACD<mailto:imacd-mondelez at ricoh-europe.com> @soenwono<mailto:soenwono at moderndatasolusi.com> @idris at moderndatasolusi.com<mailto:idris at moderndatasolusi.com>
I scheduled a call next week to discuss on this, do attend
Advance Leave Notice:
Public Holiday :
Best regards,
Simon Kang
Regional Service Delivery Manager
RICOH (Malaysia) Sdn Bhd (10078-W)
UG-D6, Level Upper Ground,
Utropolis Suites 2, Jalan Kontracktor U1/14,
40150 Shah Alam, Selangor,
Malaysia.
Cell : (016) 2030755
Email : Simon.Kang at Ricoh.com.my<mailto:Simon.Kang at Ricoh.com.my>
Service Hotline: 1300 88 8228
Website: www.ricoh.com.my<http://www.ricoh.com.my/>
[cid:image010.png at 01DA2E6A.BA6911B0]<https://www.ricoh.com.my/>
This message together with any attachments is confidential and intended solely for the person or entity to whom it is addressed. It contains information that is confidential and that may be legally privileged. If you are not the intended recipient (or if you have received this message in error), please notify the sender immediately by replying to this message and delete this e-mail (and any other record of it) from your system. Please do not copy or use it for any purpose. Recipient is advised to check this email and any attachments for the presence of trojans or viruses. The company accepts no liability for any damage caused by any virus transmitted by this email.
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________________________________
From: #RPO-Mondelez-IMACD <imacd-mondelez at ricoh-europe.com<mailto:imacd-mondelez at ricoh-europe.com>>
Sent: Wednesday, August 2, 2023 7:54 PM
To: soenwono <soenwono at moderndatasolusi.com<mailto:soenwono at moderndatasolusi.com>>; Simon Kang <Simon.Kang at ricoh.com.my<mailto:Simon.Kang at ricoh.com.my>>; idris at moderndatasolusi.com<mailto:idris at moderndatasolusi.com> <idris at moderndatasolusi.com<mailto:idris at moderndatasolusi.com>>
Cc: Metta Karlsson <Metta.Karlsson at ricoh-europe.com<mailto:Metta.Karlsson at ricoh-europe.com>>
Subject: RE: Mondelez INDONESIA / IMAC-D Requests / Move of G988X576633 (#A0262) & Installation of color printer (#A0263)
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Internal
Hello @Soenwono<mailto:soenwono at moderndatasolusi.com>,
Thank you for feedback. You’ve mentioned that calculation for WO is minimum configuration + Pull Printing + Fax M37 Price.
However, IMAC-D request is for LEASE of new device and when I compare Global Pricing (screenshot below on the left) with your WO (on the right), I do not see common values.
Could you please be so kind and clarify it?
@Simon Kang<mailto:Simon.Kang at ricoh.com.my> I would appreciate your support with understanding this WO, because customer will be asking for clarification as well. Thank you.
[cid:image014.png at 01DA2E6A.BA6911B0][cid:image015.png at 01DA2E6A.BA6911B0]
Kind regards,
Weronika Zachariasz
From: Soenwono <soenwono at moderndatasolusi.com<mailto:soenwono at moderndatasolusi.com>>
Sent: Wednesday, August 2, 2023 12:16 PM
To: Simon Kang <Simon.Kang at ricoh.com.my<mailto:Simon.Kang at ricoh.com.my>>; #RPO-Mondelez-IMACD <imacd-mondelez at ricoh-europe.com<mailto:imacd-mondelez at ricoh-europe.com>>; idris at moderndatasolusi.com<mailto:idris at moderndatasolusi.com>
Cc: Metta Karlsson <Metta.Karlsson at ricoh-europe.com<mailto:Metta.Karlsson at ricoh-europe.com>>
Subject: RE: Mondelez INDONESIA / IMAC-D Requests / Move of G988X576633 (#A0262) & Installation of color printer (#A0263)
This message was sent from an external source. Please be careful opening attachments/links or replying to sources you don’t know.
Hii Simon,
Sorry I overlooked this email. please find my comment in blue:
* Attached WO concerns installation of NEW device with ETA around 6 months, is that right?
Soen: Yes right the lead time will be around 6 months. I already asked my procurement team to start ordering the unit to RICOH.
* Could you please explain which values from The Pricelist were taken into consideration while preparing WO:
Soen: We take the minimum configuration + Pull Printing + Fax M37 Price.
Thank you
Regards,
Soenwono Suprapto | GMA & Direct Dept Head
T: +62 21-27937489
F: +62 21-27937486
M: +62-87771697791
www.moderndatasolusi.com<http://www.moderndatasolusi.com/>
PT MODERN DATA SOLUSI
JL. Sultan Iskandar Muda No. 29, Kebayoran Lama Utara, Kebayoran Lama - Jakarta Selatan 12240<https://goo.gl/maps/ta17fqnTWbL2>
[cid:image001.png at 01DA2E6A.BA6911B0]
From: Simon Kang <Simon.Kang at ricoh.com.my<mailto:Simon.Kang at ricoh.com.my>>
Sent: Wednesday, August 2, 2023 3:26 PM
To: #RPO-Mondelez-IMACD <imacd-mondelez at ricoh-europe.com<mailto:imacd-mondelez at ricoh-europe.com>>; soenwono <soenwono at moderndatasolusi.com<mailto:soenwono at moderndatasolusi.com>>; idris at moderndatasolusi.com<mailto:idris at moderndatasolusi.com>
Cc: Metta Karlsson <Metta.Karlsson at ricoh-europe.com<mailto:Metta.Karlsson at ricoh-europe.com>>
Subject: Re: Mondelez INDONESIA / IMAC-D Requests / Move of G988X576633 (#A0262) & Installation of color printer (#A0263)
@idris at moderndatasolusi.com<mailto:idris at moderndatasolusi.com>
can you help get a reply for this?
Advance Leave Notice:
Public Holiday :
Best regards,
Simon Kang
Regional Service Delivery Manager
RICOH (Malaysia) Sdn Bhd (10078-W)
UG-D6, Level Upper Ground,
Utropolis Suites 2, Jalan Kontracktor U1/14,
40150 Shah Alam, Selangor,
Malaysia.
Cell : (016) 2030755
Email : Simon.Kang at Ricoh.com.my<mailto:Simon.Kang at Ricoh.com.my>
Service Hotline: 1300 88 8228
Website: www.ricoh.com.my<http://www.ricoh.com.my/>
[cid:image010.png at 01DA2E6A.BA6911B0]<https://www.ricoh.com.my/>
This message together with any attachments is confidential and intended solely for the person or entity to whom it is addressed. It contains information that is confidential and that may be legally privileged. If you are not the intended recipient (or if you have received this message in error), please notify the sender immediately by replying to this message and delete this e-mail (and any other record of it) from your system. Please do not copy or use it for any purpose. Recipient is advised to check this email and any attachments for the presence of trojans or viruses. The company accepts no liability for any damage caused by any virus transmitted by this email.
----------------------------------------------------------------------------------------------------------------------------------------
________________________________
From: #RPO-Mondelez-IMACD <imacd-mondelez at ricoh-europe.com<mailto:imacd-mondelez at ricoh-europe.com>>
Sent: Wednesday, August 2, 2023 2:03 PM
To: soenwono <soenwono at moderndatasolusi.com<mailto:soenwono at moderndatasolusi.com>>; Simon Kang <Simon.Kang at ricoh.com.my<mailto:Simon.Kang at ricoh.com.my>>; idris at moderndatasolusi.com<mailto:idris at moderndatasolusi.com> <idris at moderndatasolusi.com<mailto:idris at moderndatasolusi.com>>
Cc: Metta Karlsson <Metta.Karlsson at ricoh-europe.com<mailto:Metta.Karlsson at ricoh-europe.com>>
Subject: RE: Mondelez INDONESIA / IMAC-D Requests / Move of G988X576633 (#A0262) & Installation of color printer (#A0263)
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Internal
Dear @'Soenwono'<mailto:soenwono at moderndatasolusi.com>,
Sorry for pushing, but could you please answer my questions ASAP. Since I’m going on holidays soon I would like to have it clarified. Many thanks for understanding.
* Attached WO concerns installation of NEW device with ETA around 6 months, is that right?
* Could you please explain which values from The Pricelist were taken into consideration while preparing WO:
[cid:image014.png at 01DA2E6A.BA6911B0]
[cid:image016.png at 01DA2E6A.BA6911B0]
* Please confirm if attached WO is enough to proceed with the Loaner Device that will be on Mondelez site till the originally ordered device arrives in 6 months. If yes, then please reach to Local Mondelez to schedule installation date (please let me know what date will be set)
Weronika Zachariasz
Global Accounts Coordinator
Leave Notice:
4th – 21st of August 2023.
Ricoh Business Services Polska Sp. z o. o.
Olivia Business Centre
aleja Grunwaldzka 472C
80-309 Gdańsk, Poland
weronika.zachariasz at ricoh-europe.com<mailto:weronika.zachariasz at ricoh-europe.com>
[cid:image002.png at 01DA2E6A.BA6911B0]<http://www.ricoh-europe.com/>
From: #RPO-Mondelez-IMACD
Sent: Tuesday, August 1, 2023 9:08 AM
To: 'Soenwono' <soenwono at moderndatasolusi.com<mailto:soenwono at moderndatasolusi.com>>; Simon Kang <Simon.Kang at ricoh.com.my<mailto:Simon.Kang at ricoh.com.my>>; idris at moderndatasolusi.com<mailto:idris at moderndatasolusi.com>
Subject: RE: Mondelez INDONESIA / IMAC-D Requests / Move of G988X576633 (#A0262) & Installation of color printer (#A0263)
Importance: High
Dear @Soenwono<mailto:soenwono at moderndatasolusi.com>,
Many thanks from quick reply. However, could you please answer my questions from my email below (because some are raised by customer).
Thank you,
Weronika Zachariasz
From: Soenwono <soenwono at moderndatasolusi.com<mailto:soenwono at moderndatasolusi.com>>
Sent: Tuesday, August 1, 2023 8:50 AM
To: #RPO-Mondelez-IMACD <imacd-mondelez at ricoh-europe.com<mailto:imacd-mondelez at ricoh-europe.com>>; Simon Kang <Simon.Kang at ricoh.com.my<mailto:Simon.Kang at ricoh.com.my>>; idris at moderndatasolusi.com<mailto:idris at moderndatasolusi.com>
Subject: RE: Mondelez INDONESIA / IMAC-D Requests / Move of G988X576633 (#A0262) & Installation of color printer (#A0263)
This message was sent from an external source. Please be careful opening attachments/links or replying to sources you don’t know.
Hi Weronika,
Thank you for sharing the signed WO. I will ask inform my procurement team to start order this unit ya
Thank you.
Regards,
Soenwono Suprapto | GMA & Direct Dept Head
T: +62 21-27937489
F: +62 21-27937486
M: +62-87771697791
www.moderndatasolusi.com<http://www.moderndatasolusi.com/>
PT MODERN DATA SOLUSI
JL. Sultan Iskandar Muda No. 29, Kebayoran Lama Utara, Kebayoran Lama - Jakarta Selatan 12240<https://goo.gl/maps/ta17fqnTWbL2>
[cid:image001.png at 01DA2E6A.BA6911B0]
From: #RPO-Mondelez-IMACD <imacd-mondelez at ricoh-europe.com<mailto:imacd-mondelez at ricoh-europe.com>>
Sent: Monday, July 31, 2023 3:55 PM
To: Simon Kang <Simon.Kang at ricoh.com.my<mailto:Simon.Kang at ricoh.com.my>>; soenwono <soenwono at moderndatasolusi.com<mailto:soenwono at moderndatasolusi.com>>; idris at moderndatasolusi.com<mailto:idris at moderndatasolusi.com>
Subject: RE: Mondelez INDONESIA / IMAC-D Requests / Move of G988X576633 (#A0262) & Installation of color printer (#A0263)
Importance: High
In Strictest Confidence
Hello @Simon Kang<mailto:Simon.Kang at ricoh.com.my> and @soenwono<mailto:soenwono at moderndatasolusi.com>,
Please find attached signed WO. However, I would appreciate if you could answer my questions below:
* Attached WO concerns installation of NEW device with ETA around 6 months, is that right?
* Could you please explain which values from The Pricelist were taken into consideration while preparing WO:
[cid:image014.png at 01DA2E6A.BA6911B0]
[cid:image016.png at 01DA2E6A.BA6911B0]
* Please confirm if attached WO is enough to proceed with the Loaner Device that will be on Mondelez site till the originally ordered device arrives in 6 months. If yes, then please reach to Local Mondelez to schedule installation date (please let me know what date will be set)
Thank you,
Weronika Zachariasz
Global Accounts Coordinator
Leave Notice:
4th – 21st of August 2023.
Ricoh Business Services Polska Sp. z o. o.
Olivia Business Centre
aleja Grunwaldzka 472C
80-309 Gdańsk, Poland
weronika.zachariasz at ricoh-europe.com<mailto:weronika.zachariasz at ricoh-europe.com>
[cid:image002.png at 01DA2E6A.BA6911B0]<http://www.ricoh-europe.com/>
From: Simon Kang <Simon.Kang at ricoh.com.my<mailto:Simon.Kang at ricoh.com.my>>
Sent: Thursday, July 27, 2023 1:40 AM
To: soenwono <soenwono at moderndatasolusi.com<mailto:soenwono at moderndatasolusi.com>>; #RPO-Mondelez-IMACD <imacd-mondelez at ricoh-europe.com<mailto:imacd-mondelez at ricoh-europe.com>>; idris at moderndatasolusi.com<mailto:idris at moderndatasolusi.com>
Cc: 'Yan Budiman' <yan at moderndatasolusi.com<mailto:yan at moderndatasolusi.com>>; Henry Sutanto <henry.sutanto at moderndatasolusi.com<mailto:henry.sutanto at moderndatasolusi.com>>; admin.sales at moderndatasolusi.com<mailto:admin.sales at moderndatasolusi.com>; Lance Wilson <Lance.Wilson at ricoh-europe.com<mailto:Lance.Wilson at ricoh-europe.com>>
Subject: Re: Mondelez INDONESIA / IMAC-D Requests / Move of G988X576633 (#A0262) & Installation of color printer (#A0263)
This message was sent from an external source. Please be careful opening attachments/links or replying to sources you don’t know.
@'#Mondelez-IMACD'<mailto:imacd-mondelez at ricoh-europe.com>
can you revert on the query below?
Advance Leave Notice:
Public Holiday :
Best regards,
Simon Kang
Regional Service Delivery Manager
RICOH (Malaysia) Sdn Bhd (10078-W)
UG-D6, Level Upper Ground,
Utropolis Suites 2, Jalan Kontracktor U1/14,
40150 Shah Alam, Selangor,
Malaysia.
Cell : (016) 2030755
Email : Simon.Kang at Ricoh.com.my<mailto:Simon.Kang at Ricoh.com.my>
Service Hotline: 1300 88 8228
Website: www.ricoh.com.my<http://www.ricoh.com.my/>
[cid:image010.png at 01DA2E6A.BA6911B0]<https://www.ricoh.com.my/>
This message together with any attachments is confidential and intended solely for the person or entity to whom it is addressed. It contains information that is confidential and that may be legally privileged. If you are not the intended recipient (or if you have received this message in error), please notify the sender immediately by replying to this message and delete this e-mail (and any other record of it) from your system. Please do not copy or use it for any purpose. Recipient is advised to check this email and any attachments for the presence of trojans or viruses. The company accepts no liability for any damage caused by any virus transmitted by this email.
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________________________________
From: Soenwono <soenwono at moderndatasolusi.com<mailto:soenwono at moderndatasolusi.com>>
Sent: Tuesday, July 18, 2023 4:25 PM
To: Simon Kang <Simon.Kang at ricoh.com.my<mailto:Simon.Kang at ricoh.com.my>>; '#Mondelez-IMACD' <imacd-mondelez at ricoh-europe.com<mailto:imacd-mondelez at ricoh-europe.com>>; idris at moderndatasolusi.com<mailto:idris at moderndatasolusi.com> <idris at moderndatasolusi.com<mailto:idris at moderndatasolusi.com>>
Cc: 'Yan Budiman' <yan at moderndatasolusi.com<mailto:yan at moderndatasolusi.com>>; Henry Sutanto <henry.sutanto at moderndatasolusi.com<mailto:henry.sutanto at moderndatasolusi.com>>; admin.sales at moderndatasolusi.com<mailto:admin.sales at moderndatasolusi.com> <admin.sales at moderndatasolusi.com<mailto:admin.sales at moderndatasolusi.com>>; Lance Wilson <Lance.Wilson at ricoh-europe.com<mailto:Lance.Wilson at ricoh-europe.com>>
Subject: RE: Mondelez INDONESIA / IMAC-D Requests / Move of G988X576633 (#A0262) & Installation of color printer (#A0263)
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Hi Weronika,
The lead time of the back up unit is 1 around week after we get a signed WO for confirmation. Please check and advise the WO attached. please let me know if there is still something missing..
Despite of the PO 4581973146 for monthly charging. Is there any other PO like order confirmation for IMC 3010 from Mondelez?
Thank you.
Regards,
Soenwono Suprapto | GMA & Direct Dept Head
T: +62 21-27937489
F: +62 21-27937486
M: +62-87771697791
www.moderndatasolusi.com<http://www.moderndatasolusi.com/>
PT MODERN DATA SOLUSI
JL. Sultan Iskandar Muda No. 29, Kebayoran Lama Utara, Kebayoran Lama - Jakarta Selatan 12240<https://goo.gl/maps/ta17fqnTWbL2>
[cid:image001.png at 01DA2E6A.BA6911B0]
From: Simon Kang <Simon.Kang at ricoh.com.my<mailto:Simon.Kang at ricoh.com.my>>
Sent: 17 July 2023 6:23
To: #Mondelez-IMACD <imacd-mondelez at ricoh-europe.com<mailto:imacd-mondelez at ricoh-europe.com>>; soenwono <soenwono at moderndatasolusi.com<mailto:soenwono at moderndatasolusi.com>>; idris at moderndatasolusi.com<mailto:idris at moderndatasolusi.com>
Cc: 'Yan Budiman' <yan at moderndatasolusi.com<mailto:yan at moderndatasolusi.com>>; Henry Sutanto <henry.sutanto at moderndatasolusi.com<mailto:henry.sutanto at moderndatasolusi.com>>; admin.sales at moderndatasolusi.com<mailto:admin.sales at moderndatasolusi.com>; Lance Wilson <Lance.Wilson at ricoh-europe.com<mailto:Lance.Wilson at ricoh-europe.com>>
Subject: Re: Mondelez INDONESIA / IMAC-D Requests / Move of G988X576633 (#A0262) & Installation of color printer (#A0263)
Hi PTM,
DO update the ETA for the toner.
Also do update the order for the new device and revert.
Advance Leave Notice:
Public Holiday :
Best regards,
Simon Kang
Regional Service Delivery Manager
RICOH (Malaysia) Sdn Bhd (10078-W)
UG-D6, Level Upper Ground,
Utropolis Suites 2, Jalan Kontracktor U1/14,
40150 Shah Alam, Selangor,
Malaysia.
Cell : (016) 2030755
Email : Simon.Kang at Ricoh.com.my<mailto:Simon.Kang at Ricoh.com.my>
Service Hotline: 1300 88 8228
Website: www.ricoh.com.my<http://www.ricoh.com.my/>
[cid:image010.png at 01DA2E6A.BA6911B0]<https://www.ricoh.com.my/>
This message together with any attachments is confidential and intended solely for the person or entity to whom it is addressed. It contains information that is confidential and that may be legally privileged. If you are not the intended recipient (or if you have received this message in error), please notify the sender immediately by replying to this message and delete this e-mail (and any other record of it) from your system. Please do not copy or use it for any purpose. Recipient is advised to check this email and any attachments for the presence of trojans or viruses. The company accepts no liability for any damage caused by any virus transmitted by this email.
----------------------------------------------------------------------------------------------------------------------------------------
________________________________
From: #Mondelez-IMACD <imacd-mondelez at ricoh-europe.com<mailto:imacd-mondelez at ricoh-europe.com>>
Sent: Friday, July 14, 2023 5:46 PM
To: Simon Kang <Simon.Kang at ricoh.com.my<mailto:Simon.Kang at ricoh.com.my>>; soenwono <soenwono at moderndatasolusi.com<mailto:soenwono at moderndatasolusi.com>>; idris at moderndatasolusi.com<mailto:idris at moderndatasolusi.com> <idris at moderndatasolusi.com<mailto:idris at moderndatasolusi.com>>
Cc: 'Yan Budiman' <yan at moderndatasolusi.com<mailto:yan at moderndatasolusi.com>>; Henry Sutanto <henry.sutanto at moderndatasolusi.com<mailto:henry.sutanto at moderndatasolusi.com>>; admin.sales at moderndatasolusi.com<mailto:admin.sales at moderndatasolusi.com> <admin.sales at moderndatasolusi.com<mailto:admin.sales at moderndatasolusi.com>>; Lance Wilson <Lance.Wilson at ricoh-europe.com<mailto:Lance.Wilson at ricoh-europe.com>>
Subject: RE: Mondelez INDONESIA / IMAC-D Requests / Move of G988X576633 (#A0262) & Installation of color printer (#A0263)
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Internal
Hello @soenwono<mailto:soenwono at moderndatasolusi.com> and @'Simon Kang'<mailto:Simon.Kang at ricoh.com.my>,
Please be informed that Mondelez decided to approve the order for new unit with the lead time 6 month, and while waiting for the new unit, they would like to have a temporary loaner unit (secondhand) till the new one arrives.
What is the lead time to receive the loaner? Are there any other details that needs to be shared with the customer?
Kind regards,
Weronika Zachariasz
From: #Mondelez-IMACD
Sent: Thursday, July 13, 2023 11:38 AM
To: 'Simon Kang' <Simon.Kang at ricoh.com.my<mailto:Simon.Kang at ricoh.com.my>>; soenwono <soenwono at moderndatasolusi.com<mailto:soenwono at moderndatasolusi.com>>; idris at moderndatasolusi.com<mailto:idris at moderndatasolusi.com>
Cc: 'Yan Budiman' <yan at moderndatasolusi.com<mailto:yan at moderndatasolusi.com>>; Henry Sutanto <henry.sutanto at moderndatasolusi.com<mailto:henry.sutanto at moderndatasolusi.com>>; admin.sales at moderndatasolusi.com<mailto:admin.sales at moderndatasolusi.com>; Lance Wilson <Lance.Wilson at ricoh-europe.com<mailto:Lance.Wilson at ricoh-europe.com>>
Subject: RE: Mondelez INDONESIA / IMAC-D Requests / Move of G988X576633 (#A0262) & Installation of color printer (#A0263)
Internal
Hello @Simon Kang<mailto:Simon.Kang at ricoh.com.my>,
I’ve just had a meeting with Global Mondelez. Both options were presented to them.
However, they need to verify it with Local Mondelez. So, I was asked to sum it up as well in email correspondence.
I will get back to you as soon as I will get their feedback.
Kind regards,
Weronika Zachariasz
From: Simon Kang <Simon.Kang at ricoh.com.my<mailto:Simon.Kang at ricoh.com.my>>
Sent: Thursday, July 13, 2023 6:42 AM
To: soenwono <soenwono at moderndatasolusi.com<mailto:soenwono at moderndatasolusi.com>>; #Mondelez-IMACD <imacd-mondelez at ricoh-europe.com<mailto:imacd-mondelez at ricoh-europe.com>>; idris at moderndatasolusi.com<mailto:idris at moderndatasolusi.com>
Cc: 'Yan Budiman' <yan at moderndatasolusi.com<mailto:yan at moderndatasolusi.com>>; Henry Sutanto <henry.sutanto at moderndatasolusi.com<mailto:henry.sutanto at moderndatasolusi.com>>; admin.sales at moderndatasolusi.com<mailto:admin.sales at moderndatasolusi.com>; Lance Wilson <Lance.Wilson at ricoh-europe.com<mailto:Lance.Wilson at ricoh-europe.com>>
Subject: Re: Mondelez INDONESIA / IMAC-D Requests / Move of G988X576633 (#A0262) & Installation of color printer (#A0263)
This message was sent from an external source. Please be careful opening attachments/links or replying to sources you don’t know.
@'#Mondelez-IMACD'<mailto:imacd-mondelez at ricoh-europe.com>
Can you present the option to customer as below for 2nd hand for now and new device but need to wait 6 months.
Advance Leave Notice:
Public Holiday :
Best regards,
Simon Kang
Regional Service Delivery Manager
RICOH (Malaysia) Sdn Bhd (10078-W)
UG-D6, Level Upper Ground,
Utropolis Suites 2, Jalan Kontracktor U1/14,
40150 Shah Alam, Selangor,
Malaysia.
Cell : (016) 2030755
Email : Simon.Kang at Ricoh.com.my<mailto:Simon.Kang at Ricoh.com.my>
Service Hotline: 1300 88 8228
Website: www.ricoh.com.my<http://www.ricoh.com.my/>
[cid:image010.png at 01DA2E6A.BA6911B0]<https://www.ricoh.com.my/>
This message together with any attachments is confidential and intended solely for the person or entity to whom it is addressed. It contains information that is confidential and that may be legally privileged. If you are not the intended recipient (or if you have received this message in error), please notify the sender immediately by replying to this message and delete this e-mail (and any other record of it) from your system. Please do not copy or use it for any purpose. Recipient is advised to check this email and any attachments for the presence of trojans or viruses. The company accepts no liability for any damage caused by any virus transmitted by this email.
----------------------------------------------------------------------------------------------------------------------------------------
________________________________
From: Soenwono <soenwono at moderndatasolusi.com<mailto:soenwono at moderndatasolusi.com>>
Sent: Thursday, July 13, 2023 12:32 PM
To: Simon Kang <Simon.Kang at ricoh.com.my<mailto:Simon.Kang at ricoh.com.my>>; '#Mondelez-IMACD' <imacd-mondelez at ricoh-europe.com<mailto:imacd-mondelez at ricoh-europe.com>>; idris at moderndatasolusi.com<mailto:idris at moderndatasolusi.com> <idris at moderndatasolusi.com<mailto:idris at moderndatasolusi.com>>
Cc: 'Yan Budiman' <yan at moderndatasolusi.com<mailto:yan at moderndatasolusi.com>>; Henry Sutanto <henry.sutanto at moderndatasolusi.com<mailto:henry.sutanto at moderndatasolusi.com>>; admin.sales at moderndatasolusi.com<mailto:admin.sales at moderndatasolusi.com> <admin.sales at moderndatasolusi.com<mailto:admin.sales at moderndatasolusi.com>>; Lance Wilson <Lance.Wilson at ricoh-europe.com<mailto:Lance.Wilson at ricoh-europe.com>>
Subject: RE: Mondelez INDONESIA / IMAC-D Requests / Move of G988X576633 (#A0262) & Installation of color printer (#A0263)
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Hi Simon,
PTM can provide the new device with the lead time is around 6 months.
We have 2 options / alternative here:
1. Customer take the new unit and the lead time will be around 6 month. While waiting the new unit comes, we can provide them a loaner temporary unit (Secondhand) for them to be used.
2. If customer needs the unit ASAP and they don’t have any problem with the unit condition, we can lease this secondhand unit to them
Or maybe any other advise from global?
Thank you.
Regards,
Soenwono Suprapto | GMA & Direct Dept Head
T: +62 21-27937489
F: +62 21-27937486
M: +62-87771697791
www.moderndatasolusi.com<http://www.moderndatasolusi.com/>
PT MODERN DATA SOLUSI
JL. Sultan Iskandar Muda No. 29, Kebayoran Lama Utara, Kebayoran Lama - Jakarta Selatan 12240<https://goo.gl/maps/ta17fqnTWbL2>
[cid:image001.png at 01DA2E6A.BA6911B0]
From: Simon Kang <Simon.Kang at ricoh.com.my<mailto:Simon.Kang at ricoh.com.my>>
Sent: 12 July 2023 15:33
To: #Mondelez-IMACD <imacd-mondelez at ricoh-europe.com<mailto:imacd-mondelez at ricoh-europe.com>>; soenwono <soenwono at moderndatasolusi.com<mailto:soenwono at moderndatasolusi.com>>; idris at moderndatasolusi.com<mailto:idris at moderndatasolusi.com>
Cc: 'Yan Budiman' <yan at moderndatasolusi.com<mailto:yan at moderndatasolusi.com>>; Henry Sutanto <henry.sutanto at moderndatasolusi.com<mailto:henry.sutanto at moderndatasolusi.com>>; admin.sales at moderndatasolusi.com<mailto:admin.sales at moderndatasolusi.com>; Lance Wilson <Lance.Wilson at ricoh-europe.com<mailto:Lance.Wilson at ricoh-europe.com>>
Subject: Re: Mondelez INDONESIA / IMAC-D Requests / Move of G988X576633 (#A0262) & Installation of color printer (#A0263)
Hi PTM,
Do confirm whether new device can be provided by PTM or the only option is the 2nd hand device?
?
Advance Leave Notice:
Public Holiday :
Best regards,
Simon Kang
Regional Service Delivery Manager
RICOH (Malaysia) Sdn Bhd (10078-W)
UG-D6, Level Upper Ground,
Utropolis Suites 2, Jalan Kontracktor U1/14,
40150 Shah Alam, Selangor,
Malaysia.
Cell : (016) 2030755
Email : Simon.Kang at Ricoh.com.my<mailto:Simon.Kang at Ricoh.com.my>
Service Hotline: 1300 88 8228
Website: www.ricoh.com.my<http://www.ricoh.com.my/>
[cid:image010.png at 01DA2E6A.BA6911B0]<https://www.ricoh.com.my/>
This message together with any attachments is confidential and intended solely for the person or entity to whom it is addressed. It contains information that is confidential and that may be legally privileged. If you are not the intended recipient (or if you have received this message in error), please notify the sender immediately by replying to this message and delete this e-mail (and any other record of it) from your system. Please do not copy or use it for any purpose. Recipient is advised to check this email and any attachments for the presence of trojans or viruses. The company accepts no liability for any damage caused by any virus transmitted by this email.
----------------------------------------------------------------------------------------------------------------------------------------
________________________________
From: #Mondelez-IMACD <imacd-mondelez at ricoh-europe.com<mailto:imacd-mondelez at ricoh-europe.com>>
Sent: Wednesday, July 12, 2023 3:23 PM
To: soenwono <soenwono at moderndatasolusi.com<mailto:soenwono at moderndatasolusi.com>>; Simon Kang <Simon.Kang at ricoh.com.my<mailto:Simon.Kang at ricoh.com.my>>; idris at moderndatasolusi.com<mailto:idris at moderndatasolusi.com> <idris at moderndatasolusi.com<mailto:idris at moderndatasolusi.com>>
Cc: 'Yan Budiman' <yan at moderndatasolusi.com<mailto:yan at moderndatasolusi.com>>; Henry Sutanto <henry.sutanto at moderndatasolusi.com<mailto:henry.sutanto at moderndatasolusi.com>>; admin.sales at moderndatasolusi.com<mailto:admin.sales at moderndatasolusi.com> <admin.sales at moderndatasolusi.com<mailto:admin.sales at moderndatasolusi.com>>; Lance Wilson <Lance.Wilson at ricoh-europe.com<mailto:Lance.Wilson at ricoh-europe.com>>
Subject: RE: Mondelez INDONESIA / IMAC-D Requests / Move of G988X576633 (#A0262) & Installation of color printer (#A0263)
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Internal
Hello @Simon Kang<mailto:Simon.Kang at ricoh.com.my>,
Could you please advice if this option is possible? Can I suggest it to the customer? Have got similar case before?
Just in case, can we use secondhand unit as a temporary solution until new device will be delivered?
I would appreciate your feedback.
Thank you,
Weronika Zachariasz
From: Soenwono <soenwono at moderndatasolusi.com<mailto:soenwono at moderndatasolusi.com>>
Sent: Tuesday, July 11, 2023 12:15 PM
To: #Mondelez-IMACD <imacd-mondelez at ricoh-europe.com<mailto:imacd-mondelez at ricoh-europe.com>>; Simon Kang <Simon.Kang at ricoh.com.my<mailto:Simon.Kang at ricoh.com.my>>; idris at moderndatasolusi.com<mailto:idris at moderndatasolusi.com>
Cc: 'Yan Budiman' <yan at moderndatasolusi.com<mailto:yan at moderndatasolusi.com>>; 'Henry Sutanto' <henry.sutanto at moderndatasolusi.com<mailto:henry.sutanto at moderndatasolusi.com>>; admin.sales at moderndatasolusi.com<mailto:admin.sales at moderndatasolusi.com>; Lance Wilson <Lance.Wilson at ricoh-europe.com<mailto:Lance.Wilson at ricoh-europe.com>>
Subject: RE: Mondelez INDONESIA / IMAC-D Requests / Move of G988X576633 (#A0262) & Installation of color printer (#A0263)
This message was sent from an external source. Please be careful opening attachments/links or replying to sources you don’t know.
Hi Weronika,
Recondition unit means it is not a new unit, it is a second hand unit. we have stock of type MPC 2504 & MPC 6004.
Maybe it can be an alternative solution for customer.
Thank you
Regards,
Soenwono Suprapto | GMA & Direct Dept Head
T: +62 21-27937489
F: +62 21-27937486
M: +62-87771697791
www.moderndatasolusi.com<http://www.moderndatasolusi.com/>
PT MODERN DATA SOLUSI
JL. Sultan Iskandar Muda No. 29, Kebayoran Lama Utara, Kebayoran Lama - Jakarta Selatan 12240<https://goo.gl/maps/ta17fqnTWbL2>
[cid:image001.png at 01DA2E6A.BA6911B0]
From: #Mondelez-IMACD <imacd-mondelez at ricoh-europe.com<mailto:imacd-mondelez at ricoh-europe.com>>
Sent: 11 July 2023 16:15
To: Soenwono <soenwono at moderndatasolusi.com<mailto:soenwono at moderndatasolusi.com>>; Simon Kang <Simon.Kang at ricoh.com.my<mailto:Simon.Kang at ricoh.com.my>>; idris at moderndatasolusi.com<mailto:idris at moderndatasolusi.com>
Cc: 'Yan Budiman' <yan at moderndatasolusi.com<mailto:yan at moderndatasolusi.com>>; 'Henry Sutanto' <henry.sutanto at moderndatasolusi.com<mailto:henry.sutanto at moderndatasolusi.com>>; admin.sales at moderndatasolusi.com<mailto:admin.sales at moderndatasolusi.com>; Lance Wilson <Lance.Wilson at ricoh-europe.com<mailto:Lance.Wilson at ricoh-europe.com>>
Subject: RE: Mondelez INDONESIA / IMAC-D Requests / Move of G988X576633 (#A0262) & Installation of color printer (#A0263)
Internal
Hello @Soenwono<mailto:soenwono at moderndatasolusi.com>,
Could you please share more details about this color recondition unit? Which model is it, what exactly means recondition, etc.?
Thank you,
Weronika Zachariasz
From: Soenwono <soenwono at moderndatasolusi.com<mailto:soenwono at moderndatasolusi.com>>
Sent: Tuesday, July 11, 2023 5:57 AM
To: Simon Kang <Simon.Kang at ricoh.com.my<mailto:Simon.Kang at ricoh.com.my>>; #Mondelez-IMACD <imacd-mondelez at ricoh-europe.com<mailto:imacd-mondelez at ricoh-europe.com>>; idris at moderndatasolusi.com<mailto:idris at moderndatasolusi.com>
Cc: 'Yan Budiman' <yan at moderndatasolusi.com<mailto:yan at moderndatasolusi.com>>; 'Henry Sutanto' <henry.sutanto at moderndatasolusi.com<mailto:henry.sutanto at moderndatasolusi.com>>; admin.sales at moderndatasolusi.com<mailto:admin.sales at moderndatasolusi.com>
Subject: RE: Mondelez INDONESIA / IMAC-D Requests / Move of G988X576633 (#A0262) & Installation of color printer (#A0263)
Importance: High
This message was sent from an external source. Please be careful opening attachments/links or replying to sources you don’t know.
Hi Weronika,
We have color recondition unit to be leased if customer wants ASAP and if its allowed by the Global team. Please advise
Thank you.
Regards,
Soenwono Suprapto | GMA & Direct Dept Head
T: +62 21-27937489
F: +62 21-27937486
M: +62-87771697791
www.moderndatasolusi.com<http://www.moderndatasolusi.com/>
PT MODERN DATA SOLUSI
JL. Sultan Iskandar Muda No. 29, Kebayoran Lama Utara, Kebayoran Lama - Jakarta Selatan 12240<https://goo.gl/maps/ta17fqnTWbL2>
[cid:image001.png at 01DA2E6A.BA6911B0]
From: Simon Kang <Simon.Kang at ricoh.com.my<mailto:Simon.Kang at ricoh.com.my>>
Sent: 11 July 2023 7:30
To: #Mondelez-IMACD <imacd-mondelez at ricoh-europe.com<mailto:imacd-mondelez at ricoh-europe.com>>; soenwono <soenwono at moderndatasolusi.com<mailto:soenwono at moderndatasolusi.com>>; idris at moderndatasolusi.com<mailto:idris at moderndatasolusi.com>
Cc: 'Yan Budiman' <yan at moderndatasolusi.com<mailto:yan at moderndatasolusi.com>>; Henry Sutanto <henry.sutanto at moderndatasolusi.com<mailto:henry.sutanto at moderndatasolusi.com>>; admin.sales at moderndatasolusi.com<mailto:admin.sales at moderndatasolusi.com>
Subject: Re: Mondelez INDONESIA / IMAC-D Requests / Move of G988X576633 (#A0262) & Installation of color printer (#A0263)
HI PTM,
Do revert on which color model you have with low lead time so customer can make decision
Advance Leave Notice:
Public Holiday :
Best regards,
Simon Kang
Regional Service Delivery Manager
RICOH (Malaysia) Sdn Bhd (10078-W)
UG-D6, Level Upper Ground,
Utropolis Suites 2, Jalan Kontracktor U1/14,
40150 Shah Alam, Selangor,
Malaysia.
Cell : (016) 2030755
Email : Simon.Kang at Ricoh.com.my<mailto:Simon.Kang at Ricoh.com.my>
Service Hotline: 1300 88 8228
Website: www.ricoh.com.my<http://www.ricoh.com.my/>
[cid:image010.png at 01DA2E6A.BA6911B0]<https://www.ricoh.com.my/>
This message together with any attachments is confidential and intended solely for the person or entity to whom it is addressed. It contains information that is confidential and that may be legally privileged. If you are not the intended recipient (or if you have received this message in error), please notify the sender immediately by replying to this message and delete this e-mail (and any other record of it) from your system. Please do not copy or use it for any purpose. Recipient is advised to check this email and any attachments for the presence of trojans or viruses. The company accepts no liability for any damage caused by any virus transmitted by this email.
----------------------------------------------------------------------------------------------------------------------------------------
________________________________
From: #Mondelez-IMACD <imacd-mondelez at ricoh-europe.com<mailto:imacd-mondelez at ricoh-europe.com>>
Sent: Monday, July 10, 2023 8:01 PM
To: soenwono <soenwono at moderndatasolusi.com<mailto:soenwono at moderndatasolusi.com>>; Simon Kang <Simon.Kang at ricoh.com.my<mailto:Simon.Kang at ricoh.com.my>>; idris at moderndatasolusi.com<mailto:idris at moderndatasolusi.com> <idris at moderndatasolusi.com<mailto:idris at moderndatasolusi.com>>
Cc: 'Yan Budiman' <yan at moderndatasolusi.com<mailto:yan at moderndatasolusi.com>>; Henry Sutanto <henry.sutanto at moderndatasolusi.com<mailto:henry.sutanto at moderndatasolusi.com>>; admin.sales at moderndatasolusi.com<mailto:admin.sales at moderndatasolusi.com> <admin.sales at moderndatasolusi.com<mailto:admin.sales at moderndatasolusi.com>>
Subject: RE: Mondelez INDONESIA / IMAC-D Requests / Move of G988X576633 (#A0262) & Installation of color printer (#A0263)
ZjQcmQRYFpfptBannerStart
CAUTION: This Email is from an EXTERNAL source. Ensure you trust this sender before clicking on any links or attachments.
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Internal
Hello @Soenwono<mailto:soenwono at moderndatasolusi.com>,
The reason why Mondelez asked about different model it was only because of the long lead time (6 months).
So, if for other color models there is a need to wait 6 months as well, I suppose they’ll continue with IMC 3000 / 3010. I will get back to you with confirmation.
@Simon Kang<mailto:Simon.Kang at ricoh.com.my> maybe be you would be able to advise something? Is there any chance to shorten the lead time for or aby other color model that meets MDLZ requirements? I would appreciate your feedback.
Thank you,
Weronika Zachariasz
From: Soenwono <soenwono at moderndatasolusi.com<mailto:soenwono at moderndatasolusi.com>>
Sent: Monday, July 10, 2023 1:25 PM
To: #Mondelez-IMACD <imacd-mondelez at ricoh-europe.com<mailto:imacd-mondelez at ricoh-europe.com>>; Simon Kang <Simon.Kang at ricoh.com.my<mailto:Simon.Kang at ricoh.com.my>>; idris at moderndatasolusi.com<mailto:idris at moderndatasolusi.com>
Cc: 'Yan Budiman' <yan at moderndatasolusi.com<mailto:yan at moderndatasolusi.com>>; 'Henry Sutanto' <henry.sutanto at moderndatasolusi.com<mailto:henry.sutanto at moderndatasolusi.com>>; admin.sales at moderndatasolusi.com<mailto:admin.sales at moderndatasolusi.com>
Subject: RE: Mondelez INDONESIA / IMAC-D Requests / Move of G988X576633 (#A0262) & Installation of color printer (#A0263)
This message was sent from an external source. Please be careful opening attachments/links or replying to sources you don’t know.
Hi Weronika,
My comment in blue:
Regarding MOVE request:
* Yes, Mondelez confirmed that for MOVE actions PO 4581973146 should be used.
* Global Mondelez has not specified move date. Therefore, please kindly reach to Mondelez Local contacts mentioned in IMAC-D request and schedule with them MOVE dates.
P.S. Please confirm me the dates as soon as they will be scheduled.
Soen: Noted, I will check with local mondelez for the moving schedule
Regarding INSTALLATION request:
* Could you please present a quote for alternative color device that meets Mondelez requirements, but is available sooner?
Soen: We don’t have stock for other unit too. The lead time for other unit is the same around 6 months. Pleas advise if Mondelez wants to change other model
Thank you
Regards,
Soenwono Suprapto | GMA & Direct Dept Head
T: +62 21-27937489
F: +62 21-27937486
M: +62-87771697791
www.moderndatasolusi.com<http://www.moderndatasolusi.com/>
PT MODERN DATA SOLUSI
JL. Sultan Iskandar Muda No. 29, Kebayoran Lama Utara, Kebayoran Lama - Jakarta Selatan 12240<https://goo.gl/maps/ta17fqnTWbL2>
[cid:image001.png at 01DA2E6A.BA6911B0]
From: #Mondelez-IMACD <imacd-mondelez at ricoh-europe.com<mailto:imacd-mondelez at ricoh-europe.com>>
Sent: Monday, July 10, 2023 1:27 PM
To: Soenwono <soenwono at moderndatasolusi.com<mailto:soenwono at moderndatasolusi.com>>; Simon Kang <Simon.Kang at ricoh.com.my<mailto:Simon.Kang at ricoh.com.my>>; idris at moderndatasolusi.com<mailto:idris at moderndatasolusi.com>
Cc: 'Yan Budiman' <yan at moderndatasolusi.com<mailto:yan at moderndatasolusi.com>>; 'Henry Sutanto' <henry.sutanto at moderndatasolusi.com<mailto:henry.sutanto at moderndatasolusi.com>>; admin.sales at moderndatasolusi.com<mailto:admin.sales at moderndatasolusi.com>
Subject: RE: Mondelez INDONESIA / IMAC-D Requests / Move of G988X576633 (#A0262) & Installation of color printer (#A0263)
Importance: High
Internal
Hello @Soenwono<mailto:soenwono at moderndatasolusi.com>,
Regarding MOVE request:
* Yes, Mondelez confirmed that for MOVE actions PO 4581973146 should be used.
* Global Mondelez has not specified move date. Therefore, please kindly reach to Mondelez Local contacts mentioned in IMAC-D request and schedule with them MOVE dates.
P.S. Please confirm me the dates as soon as they will be scheduled.
Regarding INSTALLATION request:
* Could you please present a quote for alternative color device that meets Mondelez requirements, but is available sooner?
Country
Site
Ref # Global
Request type
PO #
Remarks
Model
Serial #
Business Case
MDLZ local contact
Current Location
New Location
New IP
New Hostname
Indonesia
South Jakarta to Bandung
A0262
MOVE
4581973146
2023 PO for the rental and charges.
MP 305SPF
G580P200169
Need to move the printer as per business requirement.
OLD location:
Didik Tri Prastyo
+62 812-970-5757
Didik.Prastyo2 at mdlz.com<mailto:Didik.Prastyo2 at mdlz.com>
NEW location:
Indrayana
+62 818-226-195
indrayana.hidup at mdlz.com<mailto:indrayana.hidup at mdlz.com>
PT.Mondelez Indonesia Trading, IDJK1, IT, Jl. R.A. Kartini Kav. 8 Cilandak, 12430, South Jakarta, Indonesia
PT.Kraft Ultra Jaya, IDBDO, IT, JL.Cimareme No.131, Padalarang, 40552, Bandung, West Java
10.171.139.11
IDBDOMP305SPF02
Indonesia
South Jakarta
A0263
INSTALLATION
4581973146
2023 PO for the rental and charges.
IMC 3000 / 3010
TBD
LEASE / Color MFP with avg. vol. of 6000 per month. Printer to support Fax. 6000 avg. monthly vol. (4000 color & 2000 B/W).
Didik Tri Prastyo
+62 812-970-5757
Didik.Prastyo2 at mdlz.com<mailto:Didik.Prastyo2 at mdlz.com>
PT.Mondelez Indonesia Trading, IDJK1, IT, Jl. R.A. Kartini Kav. 8 Cilandak, 12430, South Jakarta, Indonesia
N/A
10.171.156.73
IDJK1MP305SPF02
Thank you,
Weronika Zachariasz
From: Soenwono <soenwono at moderndatasolusi.com<mailto:soenwono at moderndatasolusi.com>>
Sent: Friday, July 7, 2023 4:24 PM
To: #Mondelez-IMACD <imacd-mondelez at ricoh-europe.com<mailto:imacd-mondelez at ricoh-europe.com>>; Simon Kang <Simon.Kang at ricoh.com.my<mailto:Simon.Kang at ricoh.com.my>>; idris at moderndatasolusi.com<mailto:idris at moderndatasolusi.com>
Cc: 'Yan Budiman' <yan at moderndatasolusi.com<mailto:yan at moderndatasolusi.com>>; 'Henry Sutanto' <henry.sutanto at moderndatasolusi.com<mailto:henry.sutanto at moderndatasolusi.com>>; admin.sales at moderndatasolusi.com<mailto:admin.sales at moderndatasolusi.com>
Subject: RE: Mondelez INDONESIA / IMAC-D Requests / Move of G988X576633 (#A0262) & Installation of color printer (#A0263)
This message was sent from an external source. Please be careful opening attachments/links or replying to sources you don’t know.
Hi Weronika,
Thank you for your feedback.
For the move request, can you advise that we can charge the move action using PO 4581973146?. And any news on the moving schedule from Mondelez? If not, Can I check with the local Mondelez when they want to move the devices?
Thank you.
Regards,
Soenwono Suprapto | GMA & Direct Dept Head
T: +62 21-27937489
F: +62 21-27937486
M: +62-87771697791
www.moderndatasolusi.com<http://www.moderndatasolusi.com/>
PT MODERN DATA SOLUSI
JL. Sultan Iskandar Muda No. 29, Kebayoran Lama Utara, Kebayoran Lama - Jakarta Selatan 12240<https://goo.gl/maps/ta17fqnTWbL2>
[cid:image001.png at 01DA2E6A.BA6911B0]
From: #Mondelez-IMACD <imacd-mondelez at ricoh-europe.com<mailto:imacd-mondelez at ricoh-europe.com>>
Sent: 06 July 2023 15:21
To: Soenwono <soenwono at moderndatasolusi.com<mailto:soenwono at moderndatasolusi.com>>; Simon Kang <Simon.Kang at ricoh.com.my<mailto:Simon.Kang at ricoh.com.my>>; idris at moderndatasolusi.com<mailto:idris at moderndatasolusi.com>
Cc: 'Yan Budiman' <yan at moderndatasolusi.com<mailto:yan at moderndatasolusi.com>>
Subject: RE: Mondelez INDONESIA / IMAC-D Requests / Move of G988X576633 (#A0262) & Installation of color printer (#A0263)
Importance: High
Internal
Hello @Soenwono<mailto:soenwono at moderndatasolusi.com>,
I’m having a meeting with Global Mondelez today. So, I will inform them about 6 months estimated lead time. Then, I will share with you their feedback (if they wait or want to order different model).
Regarding your questions:
* Do we need to buy any Solution for Local Mondelez? Or the solution will be inject / pushed by Central team?
Software will be pushed by GSSC mondelez.support at ricoh.es<mailto:mondelez.support at ricoh.es> [we have licenses for that, and our Global Software Support Centre (GSSC) in Barcelona will support with this once engineer is on site installing].
* Do we need to provide card reader to Local Mondelez?
If other devices at Jakarta site use Card Readers, so I assume that this device would need card reader as well. @Simon Kang<mailto:Simon.Kang at ricoh.com.my> could you please support me in answering this question?
* Last time we have Work order & PO as an order confirmation. Can we have the WO & PO for this new order?
You can use attached WO template (if needed, adjust it to your requirement). Please kindly complete and send it back to me so I will collect signatures from Global Mondelez.
Regarding PO –> Mondelez confirmed that for these requests there will be used 2023 PO for the rental and charges –> 4581973146.
Also, please find attached updated IMAC-D forms with provided installation information (IP & Hostname data etc.).
Country
Site
Ref # Global
Request type
PO #
Remarks
Model
Serial #
Business Case
MDLZ local contact
Current Location
New Location
New IP
New Hostname
Indonesia
South Jakarta to Bandung
A0262
MOVE
4581973146
2023 PO for the rental and charges.
MP 305SPF
G580P200169
Need to move the printer as per business requirement.
OLD location:
Didik Tri Prastyo
+62 812-970-5757
Didik.Prastyo2 at mdlz.com<mailto:Didik.Prastyo2 at mdlz.com>
NEW location:
Indrayana
+62 818-226-195
indrayana.hidup at mdlz.com<mailto:indrayana.hidup at mdlz.com>
PT.Mondelez Indonesia Trading, IDJK1, IT, Jl. R.A. Kartini Kav. 8 Cilandak, 12430, South Jakarta, Indonesia
PT.Kraft Ultra Jaya, IDBDO, IT, JL.Cimareme No.131, Padalarang, 40552, Bandung, West Java
10.171.139.11
IDBDOMP305SPF02
Indonesia
South Jakarta
A0263
INSTALLATION
4581973146
2023 PO for the rental and charges.
IMC 3000 / 3010
TBD
LEASE / Color MFP with avg. vol. of 6000 per month. Printer to support Fax. 6000 avg. monthly vol. (4000 color & 2000 B/W).
Didik Tri Prastyo
+62 812-970-5757
Didik.Prastyo2 at mdlz.com<mailto:Didik.Prastyo2 at mdlz.com>
PT.Mondelez Indonesia Trading, IDJK1, IT, Jl. R.A. Kartini Kav. 8 Cilandak, 12430, South Jakarta, Indonesia
N/A
10.171.156.73
IDJK1MP305SPF02
Weronika Zachariasz
Global Accounts Coordinator
Leave Notice:
4th – 21st of August 2023.
Ricoh Business Services Polska Sp. z o. o.
Olivia Business Centre
aleja Grunwaldzka 472C
80-309 Gdańsk, Poland
weronika.zachariasz at ricoh-europe.com<mailto:weronika.zachariasz at ricoh-europe.com>
[cid:image002.png at 01DA2E6A.BA6911B0]<http://www.ricoh-europe.com/>
From: Soenwono <soenwono at moderndatasolusi.com<mailto:soenwono at moderndatasolusi.com>>
Sent: Thursday, July 6, 2023 5:42 AM
To: #Mondelez-IMACD <imacd-mondelez at ricoh-europe.com<mailto:imacd-mondelez at ricoh-europe.com>>; Simon Kang <Simon.Kang at ricoh.com.my<mailto:Simon.Kang at ricoh.com.my>>; idris at moderndatasolusi.com<mailto:idris at moderndatasolusi.com>
Cc: 'Yan Budiman' <yan at moderndatasolusi.com<mailto:yan at moderndatasolusi.com>>
Subject: RE: Mondelez INDONESIA / IMAC-D Requests / Move of G988X576633 (#A0262) & Installation of color printer (#A0263)
This message was sent from an external source. Please be careful opening attachments/links or replying to sources you don’t know.
Hi Weronika,
As we don’t have stock for IMC 3000 / 3010 at our warehouse. Estimate the lead time will be around 6 months after we receive WO & PO. Also I heard from RAPO, that IMC 3000 is no longer available and so we will have IMC 3010 as a successor model. Please advise.
Can you advise my questions please:
* Do we need to buy any Solution for Local Mondelez? Or the solution will be inject / pushed by Central team?
* Do we need to provide card reader to Local Mondelez?
* Last time we have Work order & PO as an order confirmation. Can we have the WO & PO for this new order?
Thank you.
Regards,
Soenwono Suprapto | GMA & Direct Dept Head
T: +62 21-27937489
F: +62 21-27937486
M: +62-87771697791
www.moderndatasolusi.com<http://www.moderndatasolusi.com/>
PT MODERN DATA SOLUSI
JL. Sultan Iskandar Muda No. 29, Kebayoran Lama Utara, Kebayoran Lama - Jakarta Selatan 12240<https://goo.gl/maps/ta17fqnTWbL2>
[cid:image001.png at 01DA2E6A.BA6911B0]
From: #Mondelez-IMACD <imacd-mondelez at ricoh-europe.com<mailto:imacd-mondelez at ricoh-europe.com>>
Sent: 05 July 2023 15:50
To: Soenwono <soenwono at moderndatasolusi.com<mailto:soenwono at moderndatasolusi.com>>; Simon Kang <Simon.Kang at ricoh.com.my<mailto:Simon.Kang at ricoh.com.my>>; idris at moderndatasolusi.com<mailto:idris at moderndatasolusi.com>
Cc: 'Yan Budiman' <yan at moderndatasolusi.com<mailto:yan at moderndatasolusi.com>>
Subject: RE: Mondelez INDONESIA / IMAC-D Requests / Move of G988X576633 (#A0262) & Installation of color printer (#A0263)
Importance: High
Internal
Hello @Soenwono<mailto:soenwono at moderndatasolusi.com>,
Global Mondelez has approved quotations. Kindly, proceed with the requests. Please keep me informed about installation dates.
During installation, please make sure that technician receives IMAC-D, Build Book and contact to GSSC:
* Important: MDLZ devices need to be configured/installed by a technician according to the valid Build Book (attached), please contact GSSC team mondelez.support at ricoh.es<mailto:mondelez.support at ricoh.es> to push the software.
P.S. Missing IP and Hostname data will be shared soon.
Country
Site
Ref # Global
Request type
Quote
PO #
Model
Serial #
Business Case
Current Location
New Location
New IP
New Hostname
Indonesia
South Jakarta to Bandung
A0262
MOVE
IDR 500.00
4581973146
MP 305SPF
G580P200169
Need to move the printer as per business requirement.
PT.Mondelez Indonesia Trading, IDJK1, IT, Jl. R.A. Kartini Kav. 8 Cilandak, 12430, South Jakarta, Indonesia
PT.Kraft Ultra Jaya, IDBDO, IT, JL.Cimareme No.131, Padalarang, 40552, Bandung, West Java
TBD
IDBDOMP305SPF02
Indonesia
South Jakarta
A0263
INSTALLATION
Attached.
4581973146
IMC 3000 / 3010
TBD
LEASE / Color MFP with avg. vol. of 6000 per month. Printer to support Fax. 6000 avg. monthly vol. (4000 color & 2000 B/W).
PT.Mondelez Indonesia Trading, IDJK1, IT, Jl. R.A. Kartini Kav. 8 Cilandak, 12430, South Jakarta, Indonesia
N/A
10.171.156.73
TBD
Weronika Zachariasz
Global Accounts Coordinator
Leave Notice:
4th – 21st of August 2023.
Ricoh Business Services Polska Sp. z o. o.
Olivia Business Centre
aleja Grunwaldzka 472C
80-309 Gdańsk, Poland
weronika.zachariasz at ricoh-europe.com<mailto:weronika.zachariasz at ricoh-europe.com>
[cid:image002.png at 01DA2E6A.BA6911B0]<http://www.ricoh-europe.com/>
From: Soenwono <soenwono at moderndatasolusi.com<mailto:soenwono at moderndatasolusi.com>>
Sent: Monday, July 3, 2023 6:32 AM
To: Simon Kang <Simon.Kang at ricoh.com.my<mailto:Simon.Kang at ricoh.com.my>>; Metta Karlsson <Metta.Karlsson at ricoh-europe.com<mailto:Metta.Karlsson at ricoh-europe.com>>; #Mondelez-IMACD <imacd-mondelez at ricoh-europe.com<mailto:imacd-mondelez at ricoh-europe.com>>; idris at moderndatasolusi.com<mailto:idris at moderndatasolusi.com>
Cc: 'Yan Budiman' <yan at moderndatasolusi.com<mailto:yan at moderndatasolusi.com>>
Subject: RE: Mondelez INDONESIA / IMAC-D Requests / Move of G988X576633 (#A0262) & Installation of color printer (#A0263)
This message was sent from an external source. Please be careful opening attachments/links or replying to sources you don’t know.
Hi Simon & Metta,
Please find the quotation of IMC 3000/ 3010 at the attachment file. please check and do not hesitate to contact me if you need other assistance.
Thank you.
Regards,
Soenwono Suprapto | GMA & Direct Dept Head
T: +62 21-27937489
F: +62 21-27937486
M: +62-87771697791
www.moderndatasolusi.com<http://www.moderndatasolusi.com/>
PT MODERN DATA SOLUSI
JL. Sultan Iskandar Muda No. 29, Kebayoran Lama Utara, Kebayoran Lama - Jakarta Selatan 12240<https://goo.gl/maps/ta17fqnTWbL2>
[cid:image001.png at 01DA2E6A.BA6911B0]
From: Simon Kang <Simon.Kang at ricoh.com.my<mailto:Simon.Kang at ricoh.com.my>>
Sent: 03 July 2023 6:54
To: Metta Karlsson <Metta.Karlsson at ricoh-europe.com<mailto:Metta.Karlsson at ricoh-europe.com>>; soenwono <soenwono at moderndatasolusi.com<mailto:soenwono at moderndatasolusi.com>>; #Mondelez-IMACD <imacd-mondelez at ricoh-europe.com<mailto:imacd-mondelez at ricoh-europe.com>>; idris at moderndatasolusi.com<mailto:idris at moderndatasolusi.com>
Cc: 'Yan Budiman' <yan at moderndatasolusi.com<mailto:yan at moderndatasolusi.com>>
Subject: Re: Mondelez INDONESIA / IMAC-D Requests / Move of G988X576633 (#A0262) & Installation of color printer (#A0263)
@soenwono<mailto:soenwono at moderndatasolusi.com>
CAn you revert on Metta's proposal?
Advance Leave Notice:
Public Holiday :
Best regards,
Simon Kang
Regional Service Delivery Manager
RICOH (Malaysia) Sdn Bhd (10078-W)
UG-D6, Level Upper Ground,
Utropolis Suites 2, Jalan Kontracktor U1/14,
40150 Shah Alam, Selangor,
Malaysia.
Cell : (016) 2030755
Email : Simon.Kang at Ricoh.com.my<mailto:Simon.Kang at Ricoh.com.my>
Service Hotline: 1300 88 8228
Website: www.ricoh.com.my<http://www.ricoh.com.my/>
[cid:image010.png at 01DA2E6A.BA6911B0]<https://www.ricoh.com.my/>
This message together with any attachments is confidential and intended solely for the person or entity to whom it is addressed. It contains information that is confidential and that may be legally privileged. If you are not the intended recipient (or if you have received this message in error), please notify the sender immediately by replying to this message and delete this e-mail (and any other record of it) from your system. Please do not copy or use it for any purpose. Recipient is advised to check this email and any attachments for the presence of trojans or viruses. The company accepts no liability for any damage caused by any virus transmitted by this email.
----------------------------------------------------------------------------------------------------------------------------------------
________________________________
From: Metta Karlsson <Metta.Karlsson at ricoh-europe.com<mailto:Metta.Karlsson at ricoh-europe.com>>
Sent: Wednesday, June 28, 2023 3:04 PM
To: soenwono <soenwono at moderndatasolusi.com<mailto:soenwono at moderndatasolusi.com>>; Simon Kang <Simon.Kang at ricoh.com.my<mailto:Simon.Kang at ricoh.com.my>>; #Mondelez-IMACD <imacd-mondelez at ricoh-europe.com<mailto:imacd-mondelez at ricoh-europe.com>>; idris at moderndatasolusi.com<mailto:idris at moderndatasolusi.com> <idris at moderndatasolusi.com<mailto:idris at moderndatasolusi.com>>
Cc: 'Yan Budiman' <yan at moderndatasolusi.com<mailto:yan at moderndatasolusi.com>>
Subject: RE: Mondelez INDONESIA / IMAC-D Requests / Move of G988X576633 (#A0262) & Installation of color printer (#A0263)
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Internal
Good morning,
Yes IMC2500 is not available in pricing for Indonesia, I see IMC3000 is. Could you go with this option? (or IMC3010 if that is the option)
Metta Karlsson
Global Service Manager
Service and Annuity
Professional Services
Ricoh Europe PLC
Alfagatan 9
431 49 MÖLNDAL
Sweden
Metta.Karlsson at ricoh-europe.com<mailto:Metta.Karlsson at ricoh-europe.com>
Tel: +46 722182311
Leave Notice:
Annual leave: July 5th – August 3rd (Inclusive)
[cid:image002.png at 01DA2E6A.BA6911B0]<http://www.ricoh.se/>
[cid:image011.png at 01DA2E6A.BA6911B0] <http://www.facebook.com/Ricoh.Sverige.AB> [cid:image012.png at 01DA2E6A.BA6911B0] <http://www.twitter.com/ricoheurope> [cid:image013.png at 01DA2E6A.BA6911B0] <http://www.youtube.com/ricoheurope>
From: Soenwono <soenwono at moderndatasolusi.com<mailto:soenwono at moderndatasolusi.com>>
Sent: den 28 juni 2023 08:49
To: Simon Kang <Simon.Kang at ricoh.com.my<mailto:Simon.Kang at ricoh.com.my>>; #Mondelez-IMACD <imacd-mondelez at ricoh-europe.com<mailto:imacd-mondelez at ricoh-europe.com>>; idris at moderndatasolusi.com<mailto:idris at moderndatasolusi.com>
Cc: Metta Karlsson <Metta.Karlsson at ricoh-europe.com<mailto:Metta.Karlsson at ricoh-europe.com>>; 'Yan Budiman' <yan at moderndatasolusi.com<mailto:yan at moderndatasolusi.com>>
Subject: RE: Mondelez INDONESIA / IMAC-D Requests / Move of G988X576633 (#A0262) & Installation of color printer (#A0263)
Importance: High
This message was sent from an external source. Please be careful opening attachments/links or replying to sources you don’t know.
Hi Weronika,
Thank you for sharing the latest global pricing.
Referring to Local Mdlz requirement, IMC 2500 / 2510 (the newer model) is suitable for their printing needs. I would like to quote them IMC 2500 / 2510. But there is not global pricing for this particular model. can you advise if we are allowed to quote locally?.
[cid:image017.png at 01DA2E6A.BA6911B0]
Thank you
Regards,
Soenwono Suprapto | GMA & Direct Dept Head
T: +62 21-27937489
F: +62 21-27937486
M: +62-87771697791
www.moderndatasolusi.com<http://www.moderndatasolusi.com/>
PT MODERN DATA SOLUSI
JL. Sultan Iskandar Muda No. 29, Kebayoran Lama Utara, Kebayoran Lama - Jakarta Selatan 12240<https://goo.gl/maps/ta17fqnTWbL2>
[cid:image001.png at 01DA2E6A.BA6911B0]
From: Simon Kang <Simon.Kang at ricoh.com.my<mailto:Simon.Kang at ricoh.com.my>>
Sent: 28 June 2023 7:11
To: #Mondelez-IMACD <imacd-mondelez at ricoh-europe.com<mailto:imacd-mondelez at ricoh-europe.com>>; soenwono <soenwono at moderndatasolusi.com<mailto:soenwono at moderndatasolusi.com>>; idris at moderndatasolusi.com<mailto:idris at moderndatasolusi.com>
Cc: Metta Karlsson <Metta.Karlsson at ricoh-europe.com<mailto:Metta.Karlsson at ricoh-europe.com>>; 'Yan Budiman' <yan at moderndatasolusi.com<mailto:yan at moderndatasolusi.com>>
Subject: Re: Mondelez INDONESIA / IMAC-D Requests / Move of G988X576633 (#A0262) & Installation of color printer (#A0263)
@idris at moderndatasolusi.com<mailto:idris at moderndatasolusi.com>
CAn we have the ETA when quote can be provided?
Advance Leave Notice:
Public Holiday :
Best regards,
Simon Kang
Regional Service Delivery Manager
RICOH (Malaysia) Sdn Bhd (10078-W)
UG-D6, Level Upper Ground,
Utropolis Suites 2, Jalan Kontracktor U1/14,
40150 Shah Alam, Selangor,
Malaysia.
Cell : (016) 2030755
Email : Simon.Kang at Ricoh.com.my<mailto:Simon.Kang at Ricoh.com.my>
Service Hotline: 1300 88 8228
Website: www.ricoh.com.my<http://www.ricoh.com.my/>
[cid:image010.png at 01DA2E6A.BA6911B0]<https://www.ricoh.com.my/>
This message together with any attachments is confidential and intended solely for the person or entity to whom it is addressed. It contains information that is confidential and that may be legally privileged. If you are not the intended recipient (or if you have received this message in error), please notify the sender immediately by replying to this message and delete this e-mail (and any other record of it) from your system. Please do not copy or use it for any purpose. Recipient is advised to check this email and any attachments for the presence of trojans or viruses. The company accepts no liability for any damage caused by any virus transmitted by this email.
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________________________________
From: Simon Kang <Simon.Kang at ricoh.com.my<mailto:Simon.Kang at ricoh.com.my>>
Sent: Tuesday, June 27, 2023 8:51 AM
To: #Mondelez-IMACD <imacd-mondelez at ricoh-europe.com<mailto:imacd-mondelez at ricoh-europe.com>>; soenwono <soenwono at moderndatasolusi.com<mailto:soenwono at moderndatasolusi.com>>
Cc: Metta Karlsson <Metta.Karlsson at ricoh-europe.com<mailto:Metta.Karlsson at ricoh-europe.com>>; idris at moderndatasolusi.com<mailto:idris at moderndatasolusi.com> <idris at moderndatasolusi.com<mailto:idris at moderndatasolusi.com>>; 'Yan Budiman' <yan at moderndatasolusi.com<mailto:yan at moderndatasolusi.com>>
Subject: Re: Mondelez INDONESIA / IMAC-D Requests / Move of G988X576633 (#A0262) & Installation of color printer (#A0263)
@soenwono<mailto:soenwono at moderndatasolusi.com>
Do provide ETA on when can we expect the quote
________________________________
From: #Mondelez-IMACD <imacd-mondelez at ricoh-europe.com<mailto:imacd-mondelez at ricoh-europe.com>>
Sent: Monday, June 26, 2023 1:46 PM
To: soenwono <soenwono at moderndatasolusi.com<mailto:soenwono at moderndatasolusi.com>>
Cc: Metta Karlsson <Metta.Karlsson at ricoh-europe.com<mailto:Metta.Karlsson at ricoh-europe.com>>; Simon Kang <Simon.Kang at ricoh.com.my<mailto:Simon.Kang at ricoh.com.my>>; idris at moderndatasolusi.com<mailto:idris at moderndatasolusi.com> <idris at moderndatasolusi.com<mailto:idris at moderndatasolusi.com>>
Subject: RE: Mondelez INDONESIA / IMAC-D Requests / Move of G988X576633 (#A0262) & Installation of color printer (#A0263)
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In Strictest Confidence
Hello @Soenwono<mailto:soenwono at moderndatasolusi.com>,
Please find attached the latest Mondelez Global Pricing dated on 20th of June 2022.
Kindly waiting for a lease quotation for IMAC-D #A0263.
Thank you and have a nice day,
Weronika Zachariasz
From: Soenwono <soenwono at moderndatasolusi.com<mailto:soenwono at moderndatasolusi.com>>
Sent: Sunday, June 25, 2023 12:08 PM
To: #Mondelez-IMACD <imacd-mondelez at ricoh-europe.com<mailto:imacd-mondelez at ricoh-europe.com>>
Cc: Metta Karlsson <Metta.Karlsson at ricoh-europe.com<mailto:Metta.Karlsson at ricoh-europe.com>>; Simon Kang <Simon.Kang at ricoh.com.my<mailto:Simon.Kang at ricoh.com.my>>; idris at moderndatasolusi.com<mailto:idris at moderndatasolusi.com>
Subject: RE: Mondelez INDONESIA / IMAC-D Requests / Move of G988X576633 (#A0262) & Installation of color printer (#A0263)
This message was sent from an external source. Please be careful opening attachments/links or replying to sources you don’t know.
Hi Weronika,
Feedback in Blue:
* Move charges for S/N G580P200169 – IMAC-D #A0262,
Soen: our charge is Rp 500.000 for this moving.
* Lease quotation for color model that matches Mondelez’s requirements – IMAC-D #A0263.
Soen: Do you have the latest global pricing? The latest one I have is “Mondelez_Exhibit 6A - Pricing FINAL_MDS_2019-11-22”
Thank you.
Regards,
Soenwono Suprapto | GMA & Direct Dept Head
T: +62 21-27937489
F: +62 21-27937486
M: +62-87771697791
www.moderndatasolusi.com<http://www.moderndatasolusi.com/>
PT MODERN DATA SOLUSI
JL. Sultan Iskandar Muda No. 29, Kebayoran Lama Utara, Kebayoran Lama - Jakarta Selatan 12240<https://goo.gl/maps/ta17fqnTWbL2>
[cid:image001.png at 01DA2E6A.BA6911B0]
From: Soenwono <soenwono at moderndatasolusi.com<mailto:soenwono at moderndatasolusi.com>>
Sent: 21 June 2023 10:11
To: '#Mondelez-IMACD' <imacd-mondelez at ricoh-europe.com<mailto:imacd-mondelez at ricoh-europe.com>>
Cc: 'Metta Karlsson' <Metta.Karlsson at ricoh-europe.com<mailto:Metta.Karlsson at ricoh-europe.com>>; 'Simon Kang' <Simon.Kang at ricoh.com.my<mailto:Simon.Kang at ricoh.com.my>>
Subject: RE: Mondelez INDONESIA / IMAC-D Requests / Move of G988X576633 (#A0262) & Installation of color printer (#A0263)
Hi Weronika,
I am still checking the file and discuss with internal team first. I will get back to you latest by his Friday ya
Thank you.
Regards,
Soenwono Suprapto | GMA & Direct Dept Head
T: +62 21-27937489
F: +62 21-27937486
M: +62-87771697791
www.moderndatasolusi.com<http://www.moderndatasolusi.com/>
PT MODERN DATA SOLUSI
JL. Sultan Iskandar Muda No. 29, Kebayoran Lama Utara, Kebayoran Lama - Jakarta Selatan 12240<https://goo.gl/maps/ta17fqnTWbL2>
[cid:image001.png at 01DA2E6A.BA6911B0]
From: #Mondelez-IMACD <imacd-mondelez at ricoh-europe.com<mailto:imacd-mondelez at ricoh-europe.com>>
Sent: 19 June 2023 16:40
To: 'soenwono at moderndatasolusi.com' <soenwono at moderndatasolusi.com<mailto:soenwono at moderndatasolusi.com>>
Cc: Metta Karlsson <Metta.Karlsson at ricoh-europe.com<mailto:Metta.Karlsson at ricoh-europe.com>>; Simon Kang <Simon.Kang at ricoh.com.my<mailto:Simon.Kang at ricoh.com.my>>
Subject: Mondelez INDONESIA / IMAC-D Requests / Move of G988X576633 (#A0262) & Installation of color printer (#A0263)
Importance: High
Internal
Hello @'soenwono at moderndatasolusi.com'<mailto:soenwono at moderndatasolusi.com>,
Please find attached new IMAC-D requests from Mondelez.
Kindly share with me:
* Move charges for S/N G580P200169 – IMAC-D #A0262,
* Lease quotation for color model that matches Mondelez’s requirements – IMAC-D #A0263.
Important!
* There was issued a NEW Build Book (attached) “Mondelez Global Build Book April 2023 V1.0.9” – it’s replacing the previous version.
* MDLZ devices need to be configured/installed/decommission by a technician according to the valid Build Book, please contact GSSC team mondelez.support at ricoh.es<mailto:mondelez.support at ricoh.es> for support.
Country
Site
Ref # Global
Request
type
Model
Serial #
Business Case
MDLZ local contact
Current Location
New Location
New IP
New Hostname
Indonesia
South Jakarta to Bandung
A0262
MOVE
MP 305SPF
G580P200169
Need to move the printer as per business requirement.
OLD location:
Didik Tri Prastyo
+62 812-970-5757
Didik.Prastyo2 at mdlz.com<mailto:Didik.Prastyo2 at mdlz.com>
NEW location:
Indrayana
+62 818-226-195
indrayana.hidup at mdlz.com<mailto:indrayana.hidup at mdlz.com>
PT.Mondelez Indonesia Trading, IDJK1, IT, Jl. R.A. Kartini Kav. 8 Cilandak, 12430, South Jakarta, Indonesia
PT.Kraft Ultra Jaya, IDBDO, IT, JL.Cimareme No.131, Padalarang, 40552, Bandung, West Java
TBD
TBD
Indonesia
South Jakarta
A0263
INSTALLATION
Required a Color multifunctional printer with Average volume of 6000 per month. Printer to support Fax. 6000 avg monthly volume (4000 color and 2000 B/W).
Didik Tri Prastyo
+62 812-970-5757
Didik.Prastyo2 at mdlz.com<mailto:Didik.Prastyo2 at mdlz.com>
PT.Mondelez Indonesia Trading, IDJK1, IT, Jl. R.A. Kartini Kav. 8 Cilandak, 12430, South Jakarta, Indonesia
N/A
10.171.156.73
TBD
Thank you and have a good day,
Weronika Zachariasz
Global Accounts Coordinator
Ricoh Business Services Polska Sp. z o. o.
Olivia Business Centre
aleja Grunwaldzka 472C
80-309 Gdańsk, Poland
weronika.zachariasz at ricoh-europe.com<mailto:weronika.zachariasz at ricoh-europe.com>
[cid:image002.png at 01DA2E6A.BA6911B0]<http://www.ricoh-europe.com/>
Ricoh Europe Holdings PLC is a company registered in England, under company number 06273215, with a registered office at 20 Triton Street, London, NW1 3BF. The UK business of Ricoh Europe Holdings PLC is operated by: (i) Ricoh Europe PLC, a company registered in England under company number 00720944, with a registered office at 20 Triton Street, London, NW1 3BF; (ii) Ricoh UK Limited, a company registered in England under company number 01271033, with a registered office at Ricoh House, 800 Pavilion Drive, Northampton, NN4 7YL; and (iii) Ricoh Capital Limited, a company registered in England under company number 03001351, with a registered office at 20 Triton Street, London, NW1 3BF Please consider the environment before printing this e-mail
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