[It.team] Shell Indonesia INC00002319440

[#RPO-EMEA-RSD-incident-management]

Thank you for the feedback.

Regards
Glenda

From: Soenwono <soenwono at moderndatasolusi.com>
Sent: Friday, 15 December 2023 12:37
To: #RPO-EMEA-RSD-incident-management <EMEA-RSD-incident-management at ricoh-europe.com>; helpdesk at moderndatasolusi.com; henry.sutanto at moderndatasolusi.com; it.team at moderndatasolusi.com
Cc: 'Gilang' <gilang at moderndatasolusi.com>
Subject: RE: Shell Indonesia INC00002319440


This message was sent from an external source. Please be careful opening attachments/links or replying to sources you don't know.
Hi Heather,

Update from my helpdesk team, engineer has fixed the problem.

Thank you

Regards,
Soenwono Suprapto | GMA & Direct Dept Head
T: +62 21-27937489
F: +62 21-27937486
M: +62-87771697791
www.moderndatasolusi.com<http://www.moderndatasolusi.com/>

PT MODERN DATA SOLUSI
JL. Sultan Iskandar Muda No. 29, Kebayoran Lama Utara, Kebayoran Lama - Jakarta Selatan 12240<https://goo.gl/maps/ta17fqnTWbL2>
[cid:image002.png at 01DA2F53.BCC48E00]

From: #RPO-EMEA-RSD-incident-management <EMEA-RSD-incident-management at ricoh-europe.com<mailto:EMEA-RSD-incident-management at ricoh-europe.com>>
Sent: 14 December 2023 13:57
To: helpdesk at moderndatasolusi.com<mailto:helpdesk at moderndatasolusi.com>; henry.sutanto at moderndatasolusi.com<mailto:henry.sutanto at moderndatasolusi.com>; it.team at moderndatasolusi.com<mailto:it.team at moderndatasolusi.com>; soenwono <soenwono at moderndatasolusi.com<mailto:soenwono at moderndatasolusi.com>>
Subject: Shell Indonesia INC00002319440

Dear team

Kindly advice when engineer will attend to this INC please:

INC00002319440
13-12-2023 09:32:15
C738M830121
MPS RICOH Hardware - User getting Stain & ink in paper.

Thank you





Best regards.


Heather Petersen
Regional Service Desk Incident Manager
Annuity and Service
Heather.petersen at ricoh-europe.com<mailto:Heather.petersen at ricoh-europe.com>

[cid:image003.jpg at 01DA2F53.BCC48E00]

Ricoh Europe Holdings PLC is a company registered in England, under company number 06273215, with a registered office at 20 Triton Street, London, NW1 3BF. The UK business of Ricoh Europe Holdings PLC is operated by: (i) Ricoh Europe PLC, a company registered in England under company number 00720944, with a registered office at 20 Triton Street, London, NW1 3BF; (ii) Ricoh UK Limited, a company registered in England under company number 01271033, with a registered office at Ricoh House, 800 Pavilion Drive, Northampton, NN4 7YL; and (iii) Ricoh Capital Limited, a company registered in England under company number 03001351, with a registered office at 20 Triton Street, London, NW1 3BF Please consider the environment before printing this e-mail
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