[It.team] FW: URGENT PLEASE READ & TAKE IMMEDIATE ACTION- DuPont Contract Breach, Encryption out of compliance/security risk
Idris Novianto
idris at moderndatasolusi.com
Wed Jul 12 12:29:09 UTC 2023
Dear Ted,
We still following up
Pak Erik Ronaldo pls help me to answer.
Thanks
Idris
On Jul 12, 2023, 3:55 PM, at 3:55 PM, Ted Tan <ted.tan at ricoh.com.my> wrote:
>Hi Idris
>
>This is still up in the air, please help to provide tractions to get
>this completed at the soonest.
>
>Thank you.
>
>Ted Tan
>Regional Service Delivery Manager
>Ricoh Global Services Greater Asia Pacific
>Business Operation Division
>
>RICOH (Malaysia) Sdn Bhd (10078-W)
>UG-D6, Level Upper Ground,
>Utropolis Suites 2,
>Jalan Kontraktor U1/14,
>40150 Shah Alam, Selangor Darul Ehsan
>Cell : (019) 2739422
>ted.tan at ricoh.com.my<mailto:ted.tan at ricoh.com.my>
>
>Public Holiday in Malaysia: https://publicholidays.com.my/2023-dates/
>
>From: Ted Tan
>Sent: Tuesday, July 11, 2023 4:59 PM
>To: henry.sutanto at moderndatasolusi.com; Erik Reinaldo
><Erik at moderndatasolusi.com>; Syahrial Usman
><Syahrial at moderndatasolusi.com>
>Cc: idris at moderndatasolusi.com; soenwono
><soenwono at moderndatasolusi.com>; Helpdesk
><helpdesk at moderndatasolusi.com>; 'Yan Budiman'
><yan at moderndatasolusi.com>; Supriatna <supriatna at moderndatasolusi.com>;
>'it.team at moderndatasolusi.com' <it.team at moderndatasolusi.com>
>Subject: RE: FW: URGENT PLEASE READ & TAKE IMMEDIATE ACTION- DuPont
>Contract Breach, Encryption out of compliance/security risk
>
>Hi Henry, All
>
>Pls provide an update on this urgently.
>
>Ted Tan
>Regional Service Delivery Manager
>Ricoh Global Services Greater Asia Pacific
>Business Operation Division
>
>RICOH (Malaysia) Sdn Bhd (10078-W)
>UG-D6, Level Upper Ground,
>Utropolis Suites 2,
>Jalan Kontraktor U1/14,
>40150 Shah Alam, Selangor Darul Ehsan
>Cell : (019) 2739422
>ted.tan at ricoh.com.my<mailto:ted.tan at ricoh.com.my>
>
>Public Holiday in Malaysia: https://publicholidays.com.my/2023-dates/
>
>From: Ted Tan
>Sent: Monday, July 10, 2023 12:02 PM
>To: henry.sutanto at moderndatasolusi.com; Erik Reinaldo
><Erik at moderndatasolusi.com>; Syahrial Usman
><Syahrial at moderndatasolusi.com>
>Cc: idris at moderndatasolusi.com; soenwono
><soenwono at moderndatasolusi.com>; Helpdesk
><helpdesk at moderndatasolusi.com>; 'Yan Budiman'
><yan at moderndatasolusi.com>; Supriatna <supriatna at moderndatasolusi.com>;
>'it.team at moderndatasolusi.com' <it.team at moderndatasolusi.com>
>Subject: RE: FW: URGENT PLEASE READ & TAKE IMMEDIATE ACTION- DuPont
>Contract Breach, Encryption out of compliance/security risk
>
>@henry.sutanto at moderndatasolusi.com<mailto:henry.sutanto at moderndatasolusi.com>
>
>To clarify, there are 2 settings needs to be turned on.
>
>
> 1. HDD Encryption – you have confirmed completion.
> 2. DOSS setting set to DoD – not yet done.
>
>Ted Tan
>Regional Service Delivery Manager
>Ricoh Global Services Greater Asia Pacific
>Business Operation Division
>
>RICOH (Malaysia) Sdn Bhd (10078-W)
>UG-D6, Level Upper Ground,
>Utropolis Suites 2,
>Jalan Kontraktor U1/14,
>40150 Shah Alam, Selangor Darul Ehsan
>Cell : (019) 2739422
>ted.tan at ricoh.com.my<mailto:ted.tan at ricoh.com.my>
>
>Public Holiday in Malaysia: https://publicholidays.com.my/2023-dates/
>
>From:
>henry.sutanto at moderndatasolusi.com<mailto:henry.sutanto at moderndatasolusi.com>
><henry.sutanto at moderndatasolusi.com<mailto:henry.sutanto at moderndatasolusi.com>>
>Sent: Monday, July 10, 2023 10:44 AM
>To: Ted Tan <Ted.Tan at ricoh.com.my<mailto:Ted.Tan at ricoh.com.my>>; Erik
>Reinaldo <Erik at moderndatasolusi.com<mailto:Erik at moderndatasolusi.com>>;
>Syahrial Usman
><Syahrial at moderndatasolusi.com<mailto:Syahrial at moderndatasolusi.com>>
>Cc: idris at moderndatasolusi.com<mailto:idris at moderndatasolusi.com>;
>soenwono
><soenwono at moderndatasolusi.com<mailto:soenwono at moderndatasolusi.com>>;
>Helpdesk
><helpdesk at moderndatasolusi.com<mailto:helpdesk at moderndatasolusi.com>>;
>'Yan Budiman'
><yan at moderndatasolusi.com<mailto:yan at moderndatasolusi.com>>; Supriatna
><supriatna at moderndatasolusi.com<mailto:supriatna at moderndatasolusi.com>>;
>'it.team at moderndatasolusi.com'
><it.team at moderndatasolusi.com<mailto:it.team at moderndatasolusi.com>>
>Subject: Re: FW: URGENT PLEASE READ & TAKE IMMEDIATE ACTION- DuPont
>Contract Breach, Encryption out of compliance/security risk
>
>Dear Ted, Good Morning, I need advise from IT team to clarify. Pak
>Erik, Pak Syahrial Kindly help to explain according HDD Encryption
>setting, thank you. Regards, Henry On 10-07-2023 08: 58, Ted Tan wrote:
>Hi Henry, Is the DOSS enabled for this
>ZjQcmQRYFpfptBannerStart
>CAUTION: This Email is from an EXTERNAL source. Ensure you trust this
>sender before clicking on any links or attachments.
>ZjQcmQRYFpfptBannerEnd
>
>Dear Ted,
>
>Good Morning,
>
>I need advise from IT team to clarify.
>
>
>
>Pak Erik, Pak Syahrial
>
>Kindly help to explain according HDD Encryption setting, thank you.
>
>Regards,
>
>Henry
>
>
>
>
>
>
>
>On 10-07-2023 08:58, Ted Tan wrote:
>
>Hi Henry,
>
>
>
>Is the DOSS enabled for this device now?
>
>
>
>Ted Tan
>
>Regional Service Delivery Manager
>
>Ricoh Global Services Greater Asia Pacific
>Business Operation Division
>
>
>
>RICOH (Malaysia) Sdn Bhd (10078-W)
>
>UG-D6, Level Upper Ground,
>
>Utropolis Suites 2,
>
>Jalan Kontraktor U1/14,
>
>40150 Shah Alam, Selangor Darul Ehsan
>
>Cell : (019) 2739422
>
>ted.tan at ricoh.com.my<mailto:ted.tan at ricoh.com.my>
>
>
>
>Public Holiday in Malaysia: https://publicholidays.com.my/2023-dates/
>
>
>
>From:
>henry.sutanto at moderndatasolusi.com<mailto:henry.sutanto at moderndatasolusi.com>
><henry.sutanto at moderndatasolusi.com<mailto:henry.sutanto at moderndatasolusi.com>>
>Sent: Wednesday, July 5, 2023 10:11 AM
>To: Ted Tan <Ted.Tan at ricoh.com.my<mailto:Ted.Tan at ricoh.com.my>>
>Cc: idris at moderndatasolusi.com<mailto:idris at moderndatasolusi.com>;
>soenwono
><soenwono at moderndatasolusi.com<mailto:soenwono at moderndatasolusi.com>>;
>Helpdesk
><helpdesk at moderndatasolusi.com<mailto:helpdesk at moderndatasolusi.com>>;
>'Yan Budiman'
><yan at moderndatasolusi.com<mailto:yan at moderndatasolusi.com>>; Erik
>Reinaldo <Erik at moderndatasolusi.com<mailto:Erik at moderndatasolusi.com>>;
>Supriatna
><supriatna at moderndatasolusi.com<mailto:supriatna at moderndatasolusi.com>>;
>'it.team at moderndatasolusi.com'
><it.team at moderndatasolusi.com<mailto:it.team at moderndatasolusi.com>>;
>Syahrial Usman
><Syahrial at moderndatasolusi.com<mailto:Syahrial at moderndatasolusi.com>>
>Subject: Re: FW: URGENT PLEASE READ & TAKE IMMEDIATE ACTION- DuPont
>Contract Breach, Encryption out of compliance/security risk
>
>
>
>Dear Ted, Noted and thank you for your confirmation. Dear Pak Erik and
>IT Team, Please help to clarify these HDD Encryption setting, just
>information that the engineer already re-doing setting by yesterday.
>Thank you and Regards, Henry On 05-07-2023
>
>ZjQcmQRYFpfptBannerStart
>
>
>CAUTION: This Email is from an EXTERNAL source. Ensure you trust this
>sender before clicking on any links or attachments.
>
>ZjQcmQRYFpfptBannerEnd
>
>Dear Ted,
>
>Noted and thank you for your confirmation.
>
>
>
>Dear Pak Erik and IT Team,
>
>Please help to clarify these HDD Encryption setting, just information
>that the engineer already re-doing setting by yesterday.
>
>
>
>Thank you and Regards,
>
>Henry
>
>
>
>On 05-07-2023 07:36, Ted Tan wrote:
>
>Hi Henry,
>
>
>
>It is DoD. Please refer to the email I sent to you with detailed
>guidance for Encryption and DOSS provided by Global RUS.
>
>
>
>Any questions, pls let us know. We have a deadline to close it off by
>latest tomorrow.
>
>
>
>Ted Tan
>
>Regional Service Delivery Manager
>
>Ricoh Global Services Greater Asia Pacific
>Business Operation Division
>
>
>
>RICOH (Malaysia) Sdn Bhd (10078-W)
>
>UG-D6, Level Upper Ground,
>
>Utropolis Suites 2,
>
>Jalan Kontraktor U1/14,
>
>40150 Shah Alam, Selangor Darul Ehsan
>
>Cell : (019) 2739422
>
>ted.tan at ricoh.com.my<mailto:ted.tan at ricoh.com.my>
>
>
>
>________________________________
>
>From:
>henry.sutanto at moderndatasolusi.com<mailto:henry.sutanto at moderndatasolusi.com>
><henry.sutanto at moderndatasolusi.com<mailto:henry.sutanto at moderndatasolusi.com>>
>Sent: Tuesday, July 4, 2023 7:53:16 pm
>To: Ted Tan <Ted.Tan at ricoh.com.my<mailto:Ted.Tan at ricoh.com.my>>
>Cc: idris at moderndatasolusi.com<mailto:idris at moderndatasolusi.com>
><idris at moderndatasolusi.com<mailto:idris at moderndatasolusi.com>>;
>soenwono
><soenwono at moderndatasolusi.com<mailto:soenwono at moderndatasolusi.com>>;
>Helpdesk
><helpdesk at moderndatasolusi.com<mailto:helpdesk at moderndatasolusi.com>>;
>'Yan Budiman'
><yan at moderndatasolusi.com<mailto:yan at moderndatasolusi.com>>; Erik
>Reinaldo <Erik at moderndatasolusi.com<mailto:Erik at moderndatasolusi.com>>;
>Supriatna
><supriatna at moderndatasolusi.com<mailto:supriatna at moderndatasolusi.com>>
>Subject: Re: FW: URGENT PLEASE READ & TAKE IMMEDIATE ACTION- DuPont
>Contract Breach, Encryption out of compliance/security risk
>
>
>
>Dear Ted, Base on your request, we already sent the engineer for do
>setting the DOSS (DoD) in dupont. Please see the display capture in
>attachment, any suggestion kindly advise us, thank you. Regards, Henry
>On 03-07-2023 18: 27, henry. sutanto@ moderndatasolusi. com
>
>ZjQcmQRYFpfptBannerStart
>
>CAUTION: This Email is from an EXTERNAL source. Ensure you trust this
>sender before clicking on any links or attachments.
>
>
>
>
>
>ZjQcmQRYFpfptBannerEnd
>
>Dear Ted,
>
>Base on your request, we already sent the engineer for do setting the
>DOSS (DoD) in dupont.
>
>Please see the display capture in attachment, any suggestion kindly
>advise us, thank you.
>
>Regards,
>
>Henry
>
>
>
>On 03-07-2023 18:27,
>henry.sutanto at moderndatasolusi.com<mailto:henry.sutanto at moderndatasolusi.com>
>wrote:
>
>Dear Ted,
>
>
>
>We will send the engineer to reconfirm according information below by
>tomorrow.
>
>
>
>Regards,
>
>Henry
>
>
>
>On 03-07-2023 10:12, Ted Tan wrote:
>
>HI Henry,
>
>
>
>Please advice if the DOSS (DoD) has been enabled for this device.
>
>
>
>Serial Number
>
>Device: DOSS Auto Delete Enabled
>
>Device: DOSS Last Auto Delete Date
>
>Device: DOSS Auto Delete Method
>
>Device: DOSS Auto Delete Count
>
>Device: HDD Encryption
>
>Encryption Validation
>
>Device: Smart SDK Version
>
>Date/Time: Last Communication Time
>
>Group
>
>Region
>
>Country
>
>State
>
>C728R920005
>
>Off
>
>
>
>Random Numbers
>
>3
>
>Active
>
>Encrypted
>
>2.5
>
>5/16/2023 13:00
>
>Dupont,APAC,Indonesia,Jakarta
>
>APAC
>
>Indonesia
>
>Jakarta
>
>
>
>Thank you.
>
>
>
>Ted Tan
>
>Regional Service Delivery Manager
>
>Ricoh Global Services Greater Asia Pacific
>Business Operation Division
>
>
>
>RICOH (Malaysia) Sdn Bhd (10078-W)
>
>UG-D6, Level Upper Ground,
>
>Utropolis Suites 2,
>
>Jalan Kontraktor U1/14,
>
>40150 Shah Alam, Selangor Darul Ehsan
>
>Cell : (019) 2739422
>
>ted.tan at ricoh.com.my<mailto:ted.tan at ricoh.com.my>
>
>
>
>Public Holiday in Malaysia: https://publicholidays.com.my/2023-dates/
>
>
>
>From:
>henry.sutanto at moderndatasolusi.com<mailto:henry.sutanto at moderndatasolusi.com>
><henry.sutanto at moderndatasolusi.com<mailto:henry.sutanto at moderndatasolusi.com>>
>Sent: Friday, June 23, 2023 3:42 PM
>To: Ted Tan <Ted.Tan at ricoh.com.my<mailto:Ted.Tan at ricoh.com.my>>
>Cc: idris at moderndatasolusi.com<mailto:idris at moderndatasolusi.com>;
>soenwono
><soenwono at moderndatasolusi.com<mailto:soenwono at moderndatasolusi.com>>;
>Helpdesk
><helpdesk at moderndatasolusi.com<mailto:helpdesk at moderndatasolusi.com>>;
>'Yan Budiman'
><yan at moderndatasolusi.com<mailto:yan at moderndatasolusi.com>>; Erik
>Reinaldo <Erik at moderndatasolusi.com<mailto:Erik at moderndatasolusi.com>>;
>Supriatna
><supriatna at moderndatasolusi.com<mailto:supriatna at moderndatasolusi.com>>
>Subject: Re: FW: URGENT PLEASE READ & TAKE IMMEDIATE ACTION- DuPont
>Contract Breach, Encryption out of compliance/security risk
>Importance: High
>
>
>
>Dear Ted, Just confirmation that HDD encryption has configure and
>solved. Regards, Henry On 23-06-2023 08: 17,
>henry. sutanto@ moderndatasolusi. com wrote: > Dear Ted, > > Today our
>engineer will going to Dupont, thank you. > > Regards,
>
>ZjQcmQRYFpfptBannerStart
>
>
>
>CAUTION: This Email is from an EXTERNAL source. Ensure you trust this
>sender before clicking on any links or attachments.
>
>ZjQcmQRYFpfptBannerEnd
>
>Dear Ted,
>
>
>
>Just confirmation that HDD encryption has configure and solved.
>
>
>
>Regards,
>
>Henry
>
>
>
>On 23-06-2023 08:17,
>henry.sutanto at moderndatasolusi.com<mailto:henry.sutanto at moderndatasolusi.com>
>wrote:
>
>> Dear Ted,
>
>>
>
>> Today our engineer will going to Dupont, thank you.
>
>>
>
>> Regards,
>
>> Henry
>
>>
>
>> On 23-06-2023 06:31, Ted Tan wrote:
>
>>> Hi Henry,
>
>>>
>
>>> Please ensure the Encryption Instructions is well understood by the
>
>>> service engineer and performed accordingly. Please do comply to the
>
>>> local visit policy. Thank you.
>
>>>
>
>>> Ted Tan
>
>>>
>
>>> Regional Service Delivery Manager
>
>>>
>
>>> Ricoh Global Services Greater Asia Pacific
>
>>> Business Operation Division
>
>>>
>
>>> RICOH (Malaysia) Sdn Bhd (10078-W)
>
>>>
>
>>> UG-D6, Level Upper Ground,
>
>>>
>
>>> Utropolis Suites 2,
>
>>>
>
>>> Jalan Kontraktor U1/14,
>
>>>
>
>>> 40150 Shah Alam, Selangor Darul Ehsan
>
>>>
>
>>> Cell : (019) 2739422
>
>>>
>
>>> ted.tan at ricoh.com.my<mailto:ted.tan at ricoh.com.my>
>
>>>
>
>>> From:
>henry.sutanto at moderndatasolusi.com<mailto:henry.sutanto at moderndatasolusi.com>
>
>>>
><henry.sutanto at moderndatasolusi.com<mailto:henry.sutanto at moderndatasolusi.com>>
>
>>> Sent: Thursday, June 22, 2023 6:29 PM
>
>>> To: Ted Tan <Ted.Tan at ricoh.com.my<mailto:Ted.Tan at ricoh.com.my>>
>
>>> Cc: idris at moderndatasolusi.com<mailto:idris at moderndatasolusi.com>;
>soenwono
>
>>>
><soenwono at moderndatasolusi.com<mailto:soenwono at moderndatasolusi.com>>;
>Helpdesk
>
>>>
><helpdesk at moderndatasolusi.com<mailto:helpdesk at moderndatasolusi.com>>
>
>>> Subject: Re: FW: URGENT PLEASE READ & TAKE IMMEDIATE ACTION- DuPont
>
>>> Contract Breach, Encryption out of compliance/security risk
>
>>>
>
>>> Dear Ted, Good Afternoon, Tomorrow if posibble to do setting, we
>will
>
>>> send the engineer going to Dupont site. Dear Helpdesk, Please make
>
>>> schedule for engineer visit to Dupont Beltway-Simatupang Models :
>MPC
>
>>> 3504exSP S/N : C728R920005 Thank
>
>>>
>
>>> ZjQcmQRYFpfptBannerStart
>
>>>
>
>>> CAUTION: This Email is from an EXTERNAL source. Ensure you trust
>this
>
>>> sender before clicking on any links or attachments.
>
>>>
>
>>> ZjQcmQRYFpfptBannerEnd
>
>>>
>
>>> Dear Ted,
>
>>>
>
>>> Good Afternoon,
>
>>>
>
>>> Tomorrow if posibble to do setting, we will send the engineer going
>to
>
>>>
>
>>>
>
>>> Dupont site.
>
>>>
>
>>> Dear Helpdesk,
>
>>>
>
>>> Please make schedule for engineer visit to Dupont Beltway-Simatupang
>
>>>
>
>>> Models : MPC 3504exSP S/N : C728R920005
>
>>>
>
>>> Thank you and Regards,
>
>>>
>
>>> Henry
>
>>>
>
>>> On 22-06-2023 12:56, Ted Tan wrote:
>
>>>
>
>>>> Hi Idris,
>
>>>
>
>>>>
>
>>>
>
>>>> Kindly let me know if this is completed or has been scheduled for
>
>>> site
>
>>>
>
>>>> visit. Thank you.
>
>>>
>
>>>>
>
>>>
>
>>>> Ted Tan
>
>>>
>
>>>>
>
>>>
>
>>>> Regional Service Delivery Manager
>
>>>
>
>>>>
>
>>>
>
>>>> Ricoh Global Services Greater Asia Pacific
>
>>>
>
>>>> Business Operation Division
>
>>>
>
>>>>
>
>>>
>
>>>> RICOH (Malaysia) Sdn Bhd (10078-W)
>
>>>
>
>>>>
>
>>>
>
>>>> UG-D6, Level Upper Ground,
>
>>>
>
>>>>
>
>>>
>
>>>> Utropolis Suites 2,
>
>>>
>
>>>>
>
>>>
>
>>>> Jalan Kontraktor U1/14,
>
>>>
>
>>>>
>
>>>
>
>>>> 40150 Shah Alam, Selangor Darul Ehsan
>
>>>
>
>>>>
>
>>>
>
>>>> Cell : (019) 2739422
>
>>>
>
>>>>
>
>>>
>
>>>> ted.tan at ricoh.com.my<mailto:ted.tan at ricoh.com.my>
>
>>>
>
>>>> -------------------------
>
>>>
>
>>>>
>
>>>
>
>>>> From: idris at moderndatasolusi.com<mailto:idris at moderndatasolusi.com>
><idris at moderndatasolusi.com<mailto:idris at moderndatasolusi.com>>
>
>>>
>
>>>> Sent: Monday, June 19, 2023 2:33:53 PM
>
>>>
>
>>>> To: Ted Tan <Ted.Tan at ricoh.com.my<mailto:Ted.Tan at ricoh.com.my>>
>
>>>
>
>>>> Cc: soenwono
><soenwono at moderndatasolusi.com<mailto:soenwono at moderndatasolusi.com>>;
>Henry Sutanto
>
>>>
>
>>>>
><henry.sutanto at moderndatasolusi.com<mailto:henry.sutanto at moderndatasolusi.com>>
>
>>>
>
>>>> Subject: Re: FW: URGENT PLEASE READ & TAKE IMMEDIATE ACTION- DuPont
>
>>>
>
>>>> Contract Breach, Encryption out of compliance/security risk
>
>>>
>
>>>>
>
>>>
>
>>>> Pak Henry, Please let me know how did you escalate this Dupont
>
>>> issue?
>
>>>
>
>>>> 14th june is too long to escalate this. Please feedback in this
>loop
>
>>>
>
>>>> Pak Soen, please guard this issue until finish. Thanks Idris On
>
>>>
>
>>>> 2023-06-19 11: 37, Ted Tan wrote: >
>
>>>
>
>>>> ZjQcmQRYFpfptBannerStart
>
>>>
>
>>>>
>
>>>
>
>>>> CAUTION: This Email is from an EXTERNAL
>
>>> source. Ensure you trust
>
>>>
>
>>>> this sender before clicking on any links or attachments.
>
>>>
>
>>>>
>
>>>
>
>>>> ZjQcmQRYFpfptBannerEnd
>
>>>
>
>>>>
>
>>>
>
>>>> Pak Henry,
>
>>>
>
>>>>
>
>>>
>
>>>> Please let me know how did you escalate this Dupont issue?
>
>>>
>
>>>> 14th june is too long to escalate this. Please feedback in this
>loop
>
>>>
>
>>>>
>
>>>
>
>>>> Pak Soen,
>
>>>
>
>>>> please guard this issue until finish.
>
>>>
>
>>>>
>
>>>
>
>>>> Thanks
>
>>>
>
>>>> Idris
>
>>>
>
>>>>
>
>>>
>
>>>> On 2023-06-19 11:37, Ted Tan wrote:
>
>>>
>
>>>>> Hi Idris,
>
>>>
>
>>>>>
>
>>>
>
>>>>> Hope you are doing well and at good health.
>
>>>
>
>>>>>
>
>>>
>
>>>>> This is for DuPont account. Please check the emails sent to
>
>>> Soenwono
>
>>>
>
>>>>> and Henry on the 14th June and we have not received any response.
>
>>>
>
>>>>> There is security non-compliance flagged up by DuPont Global
>
>>>
>
>>>> Security
>
>>>
>
>>>>> teams towards device(s) supported by you. The hard drive
>encryption
>
>>>
>
>>>> is
>
>>>
>
>>>>> not enabled even the CCD (Build book) stated so. Due to its
>
>>>
>
>>>>> criticality, please dispatch engineers to correct it and get back
>
>>> to
>
>>>
>
>>>>> us at the soonest possible. The detailed instructions and RIMA
>
>>>
>
>>>> clause
>
>>>
>
>>>>> can be found in the attached DuPont Encryption Project. Please
>
>>>
>
>>>>> complete it before the 30th June.
>
>>>
>
>>>>>
>
>>>
>
>>>>> Serial Number
>
>>>
>
>>>>>
>
>>>
>
>>>>> Manufacturer Name
>
>>>
>
>>>>>
>
>>>
>
>>>>> Model Name
>
>>>
>
>>>>>
>
>>>
>
>>>>> Network: MAC Address
>
>>>
>
>>>>>
>
>>>
>
>>>>> Network: IP Address
>
>>>
>
>>>>>
>
>>>
>
>>>>> Device: HDD Encryption
>
>>>
>
>>>>>
>
>>>
>
>>>>> Group
>
>>>
>
>>>>>
>
>>>
>
>>>>> Region
>
>>>
>
>>>>>
>
>>>
>
>>>>> Country
>
>>>
>
>>>>>
>
>>>
>
>>>>> State
>
>>>
>
>>>>>
>
>>>
>
>>>>> C728R920005
>
>>>
>
>>>>>
>
>>>
>
>>>>> Ricoh
>
>>>
>
>>>>>
>
>>>
>
>>>>> MP C3504ex
>
>>>
>
>>>>>
>
>>>
>
>>>>> 58-38-79-1A-B3-89
>
>>>
>
>>>>>
>
>>>
>
>>>>> 10.237.51.68
>
>>>
>
>>>>>
>
>>>
>
>>>>> Inactive
>
>>>
>
>>>>>
>
>>>
>
>>>>> Dupont,APAC,Indonesia,Jakarta
>
>>>
>
>>>>>
>
>>>
>
>>>>> APAC
>
>>>
>
>>>>>
>
>>>
>
>>>>> Indonesia
>
>>>
>
>>>>>
>
>>>
>
>>>>> Jakarta
>
>>>
>
>>>>>
>
>>>
>
>>>>> Thank you.
>
>>>
>
>>>>>
>
>>>
>
>>>>> Ted Tan
>
>>>
>
>>>>>
>
>>>
>
>>>>> Regional Service Delivery Manager
>
>>>
>
>>>>>
>
>>>
>
>>>>> Ricoh Global Services Greater Asia Pacific
>
>>>
>
>>>>> Business Operation Division
>
>>>
>
>>>>>
>
>>>
>
>>>>> RICOH (Malaysia) Sdn Bhd (10078-W)
>
>>>
>
>>>>>
>
>>>
>
>>>>> UG-D6, Level Upper Ground,
>
>>>
>
>>>>>
>
>>>
>
>>>>> Utropolis Suites 2,
>
>>>
>
>>>>>
>
>>>
>
>>>>> Jalan Kontraktor U1/14,
>
>>>
>
>>>>>
>
>>>
>
>>>>> 40150 Shah Alam, Selangor Darul Ehsan
>
>>>
>
>>>>>
>
>>>
>
>>>>> Cell : (019) 2739422
>
>>>
>
>>>>>
>
>>>
>
>>>>> ted.tan at ricoh.com.my<mailto:ted.tan at ricoh.com.my>
>
>>>
>
>>>>>
>
>>>
>
>>>>> From: Mabel Seow
><Mabel_Seow at rapp.ricoh.com<mailto:Mabel_Seow at rapp.ricoh.com>>
>
>>>
>
>>>>> Sent: Friday, June 16, 2023 4:56 PM
>
>>>
>
>>>>> To: Darren Elmore
><delmore at ricoh.co.nz<mailto:delmore at ricoh.co.nz>>; Tammy Wong
>
>>>
>
>>>>> <Tammy.Wong at ricoh.com.hk<mailto:Tammy.Wong at ricoh.com.hk>>; Ajith
>Manadeniya
>
>>>
>
>>>>> <amanadeniya at ricoh.com.au<mailto:amanadeniya at ricoh.com.au>>; Aaron
>Stephens
>
>>> <astephens at ricoh.com.au<mailto:astephens at ricoh.com.au>>;
>
>>>
>
>>>>> Srikrung Charoengonvijit
><Srikrung.Cha at ricoh.co.th<mailto:Srikrung.Cha at ricoh.co.th>>; Kenneth
>Lee
>
>>>
>
>>>>> <Kenneth.Lee at ricoh.com.my<mailto:Kenneth.Lee at ricoh.com.my>>; Larry
>Pang <LarryPang at ricoh.sg<mailto:LarryPang at ricoh.sg>>; Jerry
>
>>>
>
>>>> Su
>
>>>
>
>>>>> <jerry.su at ricoh.com.tw<mailto:jerry.su at ricoh.com.tw>>; Orly Closa
><Orly.Closa at ricoh.com.ph<mailto:Orly.Closa at ricoh.com.ph>>;
>
>>>
>
>>>> Phuong
>
>>>
>
>>>>> Nguyen Duy
><Phuong.NguyenDuy at ricoh.com.vn<mailto:Phuong.NguyenDuy at ricoh.com.vn>>;
>GULSHAN KUMAR
>
>>>
>
>>>>> <gulshan.kumar at minosha.in<mailto:gulshan.kumar at minosha.in>>; Henry
>Sutanto
>
>>>
>
>>>>>
><henry.sutanto at moderndatasolusi.com<mailto:henry.sutanto at moderndatasolusi.com>>;
>Yanqing Shen
>
>>>
>
>>>>> <Yanqing.Shen at cn.ricoh.com<mailto:Yanqing.Shen at cn.ricoh.com>>
>
>>>
>
>>>>> Cc: Ted Tan <Ted.Tan at ricoh.com.my<mailto:Ted.Tan at ricoh.com.my>>;
>Mike Smith
>
>>>
>
>>>>> <Mike.Smith at ricoh-gs.com<mailto:Mike.Smith at ricoh-gs.com>>;
>NICHOLAS Warzywak
>
>>>
>
>>>>>
><nicholas.warzywak at ricoh-usa.com<mailto:nicholas.warzywak at ricoh-usa.com>>
>
>>>
>
>>>>> Subject: URGENT PLEASE READ & TAKE IMMEDIATE ACTION- DuPont
>
>>> Contract
>
>>>
>
>>>>> Breach, Encryption out of compliance/security risk
>
>>>
>
>>>>> Importance: High
>
>>>
>
>>>>>
>
>>>
>
>>>>> Dear Service GM/Heads,
>
>>>
>
>>>>>
>
>>>
>
>>>>> I need to alert you that for DuPont, our global customer, Ricoh
>
>>>
>
>>>> have
>
>>>
>
>>>>> been found to breach our contract during their security audit. We
>
>>>
>
>>>> have
>
>>>
>
>>>>> 300+ devices in AP that did not enable encryption, when CCD
>
>>>
>
>>>>> specifically stated so. As such, Ricoh needs to rectify this asap.
>
>>>
>
>>>>>
>
>>>
>
>>>>> We have been given till end Jun 23 for our CE to go down to each
>
>>>
>
>>>>> device to enable it. Details are found in the email below from
>Ted,
>
>>>
>
>>>>> the RSM (Regional Service Manager) from my team to all OpCo and
>
>>>
>
>>>>> Partners. I ask for your support to give priority to this as Ricoh
>
>>>
>
>>>> had
>
>>>
>
>>>>> failed in our obligation to customer and we need to quickly
>correct
>
>>>
>
>>>>> this failure on our part.
>
>>>
>
>>>>>
>
>>>
>
>>>>> Thank you very much for your support.
>
>>>
>
>>>>>
>
>>>
>
>>>>> Advance Biz Travel Notice: 14 Jun
>
>>>
>
>>>>>
>
>>>
>
>>>>> Advance Leave Notice: 30 Jun
>
>>>
>
>>>>>
>
>>>
>
>>>>> Public Holiday: 29 Jun (Hari Raya Haji)
>
>>>
>
>>>>>
>
>>>
>
>>>>> Kind regards
>
>>>
>
>>>>>
>
>>>
>
>>>>> Mabel Seow
>
>>>
>
>>>>> Head of Service Management, Asia Pacific
>
>>>
>
>>>>> Ricoh Global Services Greater Asia Pacific
>
>>>
>
>>>>> RICOH Digital Services BU
>
>>>
>
>>>>>
>
>>>
>
>>>>> RICOH ASIA PACIFIC PTE LTD
>
>>>
>
>>>>> 20W Pasir Panjang Road,
>
>>>
>
>>>>>
>
>>>
>
>>>>> #04-28 Maplestree Business City,
>
>>>
>
>>>>>
>
>>>
>
>>>>> Singapore 117439
>
>>>
>
>>>>>
>
>>>
>
>>>>> Phone: (65) 6308 9160
>
>>>
>
>>>>> mabel_seow at rapp.ricoh.com<mailto:mabel_seow at rapp.ricoh.com>
>
>>>
>
>>>>> www.ricoh-ap.com<http://www.ricoh-ap.com> [1] [1]
>
>>>
>
>>>>>
>
>>>
>
>>>>> This message together with any attachments is confidential and
>
>>>
>
>>>>> intended solely for the person or entity to whom it is addressed.
>
>>> It
>
>>>
>
>>>>> contains information that is confidential and that may be legally
>
>>>
>
>>>>> privileged. If you are not the intended recipient (or if you have
>
>>>
>
>>>>> received this message in error), please notify the sender
>
>>>
>
>>>> immediately
>
>>>
>
>>>>> by replying to this message and delete this e-mail (and any other
>
>>>
>
>>>>> record of it) from your system. Please do not copy or use it for
>
>>> any
>
>>>
>
>>>>> purpose. Recipient is advised to check this email and any
>
>>>
>
>>>> attachments
>
>>>
>
>>>>> for the presence of trojans or viruses. The company accepts no
>
>>>
>
>>>>> liability for any damage caused by any virus transmitted by this
>
>>>
>
>>>>> email.
>
>>>
>
>>>>>
>
>>>
>
>>>>> From: Ted Tan <Ted.Tan at ricoh.com.my<mailto:Ted.Tan at ricoh.com.my>>
>
>>>
>
>>>>> Sent: Wednesday, June 14, 2023 1:27 PM
>
>>>
>
>>>>> To: Amanda Rowe <ARowe at ricoh.com.au<mailto:ARowe at ricoh.com.au>>;
>Lu HaiRen (陆 海人)
>
>>>
>
>>>>> <HaiRen.Lu at cn.ricoh.com<mailto:HaiRen.Lu at cn.ricoh.com>>; Minxiang
>Zhu <Minxiang.Zhu at cn.ricoh.com<mailto:Minxiang.Zhu at cn.ricoh.com>>;
>
>>>
>
>>>>> Sonny Ng <Sonny.Ng at ricoh.com.hk<mailto:Sonny.Ng at ricoh.com.hk>>;
>Arindam Mandal
>
>>>
>
>>>>> <arindam.mandal at minosha.in<mailto:arindam.mandal at minosha.in>>;
>GULSHAN KUMAR
>
>>>
>
>>>> <gulshan.kumar at minosha.in<mailto:gulshan.kumar at minosha.in>>;
>
>>>
>
>>>>> Henry Sutanto
><henry.sutanto at moderndatasolusi.com<mailto:henry.sutanto at moderndatasolusi.com>>;
>pankaj.singh
>
>>>
>
>>>>> <pankaj.singh at minosha.in<mailto:pankaj.singh at minosha.in>>;
>soenwono
>
>>>
><soenwono at moderndatasolusi.com<mailto:soenwono at moderndatasolusi.com>>;
>
>>>
>
>>>>> Yusaku Shimada
><Yusaku.Shimada at jp.ricoh.com<mailto:Yusaku.Shimada at jp.ricoh.com>>;
>Hideya Sugimoto
>
>>>
>
>>>>>
><hideya_a_sugimoto at jp.ricoh.com<mailto:hideya_a_sugimoto at jp.ricoh.com>>;
>Dongsun Lee
>
>>>
>
>>>>> <Dongsun.Lee at kr.ricoh.com<mailto:Dongsun.Lee at kr.ricoh.com>>; Jane
>Lim <Jane.Lim at ricoh.com.my<mailto:Jane.Lim at ricoh.com.my>>; John
>
>>>
>
>>>>> Joseph Rugue
><John.Rugue at ricoh.com.ph<mailto:John.Rugue at ricoh.com.ph>>; Narcelino
>Lim
>
>>>
>
>>>>> <Narcelino.Lim at ricoh.com.ph<mailto:Narcelino.Lim at ricoh.com.ph>>;
>Nigel Yap Kum Hwa
>
>>> <nigelyap at ricoh.sg<mailto:nigelyap at ricoh.sg>>;
>
>>>
>
>>>>> Kyle Kuo <kyle.kuo at ricoh.com.tw<mailto:kyle.kuo at ricoh.com.tw>>;
>Prapaporn Khamkhoon
>
>>>
>
>>>>> <Prapaporn.kha at ricoh.co.th<mailto:Prapaporn.kha at ricoh.co.th>>;
>thanakorn.wic at ricoh.con.th<mailto:thanakorn.wic at ricoh.con.th>; Viet
>Tran
>
>>>
>
>>>>> <viet.tran at ricoh.com.vn<mailto:viet.tran at ricoh.com.vn>>; Thong Do
>Quang
>
>>>
>
>>>> <Thong.DoQuang at ricoh.com.vn<mailto:Thong.DoQuang at ricoh.com.vn>>
>
>>>
>
>>>>> Cc: Mabel Seow
><Mabel_Seow at rapp.ricoh.com<mailto:Mabel_Seow at rapp.ricoh.com>>; Karen
>Gallagher
>
>>>
>
>>>>>
><karen.gallagher at ricoh-usa.com<mailto:karen.gallagher at ricoh-usa.com>>;
>NICHOLAS Warzywak
>
>>>
>
>>>>>
><nicholas.warzywak at ricoh-usa.com<mailto:nicholas.warzywak at ricoh-usa.com>>;
>Ted Tan <Ted.Tan at ricoh.com.my<mailto:Ted.Tan at ricoh.com.my>>;
>
>>>
>
>>>>> Marcus Croker <mcroker at ricoh.com.au<mailto:mcroker at ricoh.com.au>>;
>Jiaxin Fang
>
>>>
>
>>>>> <Jiaxin.Fang at cn.ricoh.com<mailto:Jiaxin.Fang at cn.ricoh.com>>; Polly
>Lee <Polly.Lee at ricoh.com.hk<mailto:Polly.Lee at ricoh.com.hk>>;
>
>>>
>
>>>> ROOPEN
>
>>>
>
>>>>> SARKAR
><roopen.sarkar at minosha.in<mailto:roopen.sarkar at minosha.in>>;
>idris at moderndatasolusi.com<mailto:idris at moderndatasolusi.com>;
>
>>>
>
>>>> Yukiko
>
>>>
>
>>>>> Takahashi
><yukiko_takahashi at jp.ricoh.com<mailto:yukiko_takahashi at jp.ricoh.com>>;
>Jesse Ho
>
>>>
>
>>>>> <Jesse.Ho at ricoh.com.my<mailto:Jesse.Ho at ricoh.com.my>>; Alexander
>Mancia
>
>>>
>
>>>>>
><alexander.mancia at ricoh.com.ph<mailto:alexander.mancia at ricoh.com.ph>>;
>Kim Lim <KimLim at ricoh.sg<mailto:KimLim at ricoh.sg>>; Jenny
>
>>>
>
>>>> Tai
>
>>>
>
>>>>> <jenny.tai at ricoh.com.tw<mailto:jenny.tai at ricoh.com.tw>>; Piyawat
>Polsri <Piyawat.Pol at ricoh.co.th<mailto:Piyawat.Pol at ricoh.co.th>>
>
>>>
>
>>>>> Subject: FW: URGENT PLEASE READ & TAKE IMMEDIATE ACTION- DuPont
>
>>>
>
>>>>> Contract Breach, Encryption out of compliance/security risk
>
>>>
>
>>>>> Importance: High
>
>>>
>
>>>>>
>
>>>
>
>>>>> Dear All,
>
>>>
>
>>>>>
>
>>>
>
>>>>> This is for Dupont. The DuPont Security officer has recently
>
>>>
>
>>>> conducted
>
>>>
>
>>>>> a security audit towards our devices deployed globally. Throughout
>
>>>
>
>>>> the
>
>>>
>
>>>>> audit, there are 348 devices without the Encryption enabled. Ricoh
>
>>>
>
>>>> has
>
>>>
>
>>>>> the obligation to help DuPont to protect the business data from
>
>>>
>
>>>>> threats throughout the contract..
>
>>>
>
>>>>>
>
>>>
>
>>>>> Refer to the attached DuPont Encryption Project, navigate to
>DuPont
>
>>>
>
>>>>> Encryption Inactive for the list of devices supported by
>respective
>
>>>
>
>>>>> OpCo/Disty. Do refer to the Encryption Instruction sheet for the
>
>>>
>
>>>>> specific instructions for how to configure Encryption with the
>
>>>
>
>>>>> approved settings.
>
>>>
>
>>>>>
>
>>>
>
>>>>> CALL TO ACTION :
>
>>>
>
>>>>>
>
>>>
>
>>>>> Please reach out to your Service Department leaders immediately to
>
>>>
>
>>>> go
>
>>>
>
>>>>> thru this file, identify the list of devices and location/sites,
>
>>>
>
>>>>> prioritize and schedule the service engineer to be dispatched to
>
>>> the
>
>>>
>
>>>>> DuPont sites. Please update me to confirm the device(s) have been
>
>>>
>
>>>>> encrypted. This is security incident; we need you to treat this
>
>>> with
>
>>>
>
>>>>> High Priority. Please act on it and come back to me as soon as
>
>>>
>
>>>>> possible.
>
>>>
>
>>>>>
>
>>>
>
>>>>> I will conduct an incident review meetings with you (and your
>
>>>
>
>>>> service
>
>>>
>
>>>>> dept leaders) to ensure lesson learned are captured and documented
>
>>>
>
>>>> and
>
>>>
>
>>>>> prevent security incident reoccurrence.
>
>>>
>
>>>>>
>
>>>
>
>>>>> Thank you very much for your collaboration and support.
>
>>>
>
>>>>>
>
>>>
>
>>>>> Ted Tan
>
>>>
>
>>>>>
>
>>>
>
>>>>> Regional Service Delivery Manager
>
>>>
>
>>>>>
>
>>>
>
>>>>> Ricoh Global Services Greater Asia Pacific
>
>>>
>
>>>>> Business Operation Division
>
>>>
>
>>>>>
>
>>>
>
>>>>> RICOH (Malaysia) Sdn Bhd (10078-W)
>
>>>
>
>>>>>
>
>>>
>
>>>>> UG-D6, Level Upper Ground,
>
>>>
>
>>>>>
>
>>>
>
>>>>> Utropolis Suites 2,
>
>>>
>
>>>>>
>
>>>
>
>>>>> Jalan Kontraktor U1/14,
>
>>>
>
>>>>>
>
>>>
>
>>>>> 40150 Shah Alam, Selangor Darul Ehsan
>
>>>
>
>>>>>
>
>>>
>
>>>>> Cell : (019) 2739422
>
>>>
>
>>>>>
>
>>>
>
>>>>> ted.tan at ricoh.com.my<mailto:ted.tan at ricoh.com.my>
>
>>>
>
>>>>>
>
>>>
>
>>>>> From: Nicholas Warzywak
><nicholas.warzywak at ricoh-usa.com<mailto:nicholas.warzywak at ricoh-usa.com>>
>
>>>
>
>>>>> Sent: Wednesday, June 14, 2023 11:09 AM
>
>>>
>
>>>>> To: Andrew Wells
><andrew.wells at ricoh-usa.com<mailto:andrew.wells at ricoh-usa.com>>;
>Jennifer Hall
>
>>>
>
>>>>> <jennifer.hall at ricoh-usa.com<mailto:jennifer.hall at ricoh-usa.com>>;
>Ted Tan <Ted.Tan at ricoh.com.my<mailto:Ted.Tan at ricoh.com.my>>;
>
>>>
>
>>>> Monika
>
>>>
>
>>>>> Rzemek
><Monika.Rzemek at ricoh-europe.com<mailto:Monika.Rzemek at ricoh-europe.com>>;
>Ulpiano Bravo
>
>>>
>
>>>>> <ulpiano.bravo at ricoh-la.com<mailto:ulpiano.bravo at ricoh-la.com>>
>
>>>
>
>>>>> Cc: Karen Gallagher
><karen.gallagher at ricoh-usa.com<mailto:karen.gallagher at ricoh-usa.com>>;
>Mabel Seow
>
>>>
>
>>>>> <Mabel_Seow at rapp.ricoh.com<mailto:Mabel_Seow at rapp.ricoh.com>>;
>Toby Ablett
>
>>> <Toby.Ablett at ricoh-gs.com<mailto:Toby.Ablett at ricoh-gs.com>>;
>
>>>
>
>>>>> Mike Smith
><Mike.Smith at ricoh-gs.com<mailto:Mike.Smith at ricoh-gs.com>>; Maggy
>Thorvardardottir
>
>>>
>
>>>>>
><Maggy.Thorvardardottir at ricoh-europe.com<mailto:Maggy.Thorvardardottir at ricoh-europe.com>>;
>Melinda Lynn
>
>>>
>
>>>>> <melinda.lynn at ricoh-usa.com<mailto:melinda.lynn at ricoh-usa.com>>;
>Andrew Wells
>
>>>
>
>>>>> <andrew.wells at ricoh-usa.com<mailto:andrew.wells at ricoh-usa.com>>;
>George Prolic
>
>>>
>
>>>>> <george.prolic at ricoh-usa.com<mailto:george.prolic at ricoh-usa.com>>;
>DL-RUS-RAC-SED Application Admins
>
>>>
>
>>>>> <SEDAppAdmins at ricoh-usa.com<mailto:SEDAppAdmins at ricoh-usa.com>>;
>Cynthia Jones-Seely
>
>>>
>
>>>>>
><cindy.jones-seely at ricoh-usa.com<mailto:cindy.jones-seely at ricoh-usa.com>>
>
>>>
>
>>>>> Subject: URGENT PLEASE READ & TAKE IMMEDIATE ACTION- DuPont
>
>>> Contract
>
>>>
>
>>>>> Breach, Encryption out of compliance/security risk
>
>>>
>
>>>>> Importance: High
>
>>>
>
>>>>>
>
>>>
>
>>>>> Hi Team,
>
>>>
>
>>>>>
>
>>>
>
>>>>> I hope this message finds you safe, healthy, and in good spirits.
>
>>>
>
>>>>>
>
>>>
>
>>>>> We are asking for your prompt attention regarding a contract
>breach
>
>>>
>
>>>> at
>
>>>
>
>>>>> DuPont. Based on an MPS Print Audit, we identified that roughly
>50%
>
>>>
>
>>>> of
>
>>>
>
>>>>> DuPont's fleet is not encrypted as outlined in the Global RIMA and
>
>>>
>
>>>>> CCD. We need to take immediate action and partner with our Global
>
>>>
>
>>>>> Teams to coordinate the deployment of our technician community to
>
>>>
>
>>>>> ensure the devices are properly encrypted. Attached/below are
>
>>>
>
>>>>> comprehensive instructions:
>
>>>
>
>>>>>
>
>>>
>
>>>>> Description: DuPont Contract Breach, devices deployed/installed
>
>>>
>
>>>>> without Encryption
>
>>>
>
>>>>>
>
>>>
>
>>>>> Action Plan: Send Technicians to encrypt the devices *Note- This
>is
>
>>>
>
>>>>> not a chargeable exercise
>
>>>
>
>>>>>
>
>>>
>
>>>>> Device Scope by Region: "Project Warp Speed"
>
>>>
>
>>>>>
>
>>>
>
>>>>> Encryption Inactive by Region
>
>>>
>
>>>>>
>
>>>
>
>>>>> AMERICAS
>
>>>
>
>>>>>
>
>>>
>
>>>>> APAC
>
>>>
>
>>>>>
>
>>>
>
>>>>> EMEA
>
>>>
>
>>>>>
>
>>>
>
>>>>> LATAM
>
>>>
>
>>>>>
>
>>>
>
>>>>> Total
>
>>>
>
>>>>>
>
>>>
>
>>>>> DuPont
>
>>>
>
>>>>>
>
>>>
>
>>>>> 312
>
>>>
>
>>>>>
>
>>>
>
>>>>> 348
>
>>>
>
>>>>>
>
>>>
>
>>>>> 304
>
>>>
>
>>>>>
>
>>>
>
>>>>> 18
>
>>>
>
>>>>>
>
>>>
>
>>>>> 982
>
>>>
>
>>>>>
>
>>>
>
>>>>> Encryption Instructions: See attached (please read and follow them
>
>>>
>
>>>>> thoroughly)
>
>>>
>
>>>>>
>
>>>
>
>>>>> Communication/Follow-up: Timely communication is essential, the
>
>>>
>
>>>>> technician should update the RSM once the device has been
>encrypted
>
>>>
>
>>>>> *Encryption keys should be destroyed
>
>>>
>
>>>>>
>
>>>
>
>>>>> Deliverable Timeframe: Friday, June 30, 2023
>
>>>
>
>>>>>
>
>>>
>
>>>>> Resource Matrix: See attached
>
>>>
>
>>>>>
>
>>>
>
>>>>> Teams / Sharepoint File: DuPont Encryption Project.xlsx [2]
>
>>>
>
>>>>>
>
>>>
>
>>>>> Thank you in advance for your prompt attention and support,
>
>>>
>
>>>>>
>
>>>
>
>>>>> Nick
>
>>>
>
>>>>>
>
>>>
>
>>>>
>
>>> Warzywak Karen
>
>>>
>
>>>>> Gallagher
>
>>>
>
>>>>>
>
>>>
>
>>>>> Global Service Delivery Manager, Ricoh Global Services
>
>>>
>
>>>>> Global Account Director, Ricoh Global
>
>>>
>
>>>>> Services
>
>>>
>
>>>>>
>
>>>
>
>>>>>
>
>>>
>
>>>>> Ricoh Global Services
>
>>>
>
>>>>>
>
>>>
>
>>>>
>
>>> Ricoh
>
>>>
>
>>>>> Global Services
>
>>>
>
>>>>>
>
>>>
>
>>>>>
>
>>>
>
>>>>>
>
>>>
>
>>>>
>
>>>
>
>>>
>
>>>>>
>
>>>
>
>>>>>
>
>>>
>
>>>>> Ricoh USA,
>
>>>
>
>>>>>
>
>>>
>
>>>>
>
>>> Inc. Ricoh
>
>>>
>
>>>>> USA, Inc.
>
>>>
>
>>>>>
>
>>>
>
>>>>> Mobile:
>
>>>
>
>>>>>
>
>>>
>
>>>>
>
>>> 571-606-9319
>
>>>
>
>>>>> Mobile: +1 610-551-6588
>
>>>
>
>>>>>
>
>>>
>
>>>>>
>
>>>
>
>>>>
>
>>> nicholas.warzywak at ricoh-usa.com
>
>>>
>
>>>>>
>Karen.Gallagher at ricoh-usa.com<mailto:Karen.Gallagher at ricoh-usa.com>
>
>>>
>
>>>>>
>
>>>
>
>>>>> www.ricoh-usa.com<http://www.ricoh-usa.com> [2] [3]
>
>>>
>
>>>>>
>
>>>
>
>>>>
>
>>> www.ricoh-usa.com
>
>>>
>
>>>>> [4]
>
>>>
>
>>>>>
>
>>>
>
>>>>>
>
>>>
>
>>>>
>
>>>
>
>>>
>
>>>>>
>
>>>
>
>>>>>
>
>>>
>
>>>>>
>
>>>
>
>>>>>
>
>>>
>
>>>>> Links:
>
>>>
>
>>>>> ------
>
>>>
>
>>>>> [1] http://www.ricoh-ap.com
>
>>>
>
>>>>> [2]
>
>>>
>
>>>>>
>
>>>
>
>>>>
>
>>>
>https://rsharepoint.sharepoint.com/:x:/r/sites/RUS-SD-MS-DuPont-ApplicationAdminSupport/Shared%20Documents/Application%20Admin%20Support/MPS%20Print%20Audit/DuPont%20Encryption%20Project.xlsx?d=w58ce72e4b1db4954a449b09605bab7b8&csf=1&web=1&e=K3Xkx2
>
>>> [3]
>
>>>
>
>>>>> [3] http://www.ricoh-usa.com
>
>>>
>
>>>>> [4] http://www.ricoh-usa.com/
>
>>>
>
>>>
>
>>> Links:
>
>>> ------
>
>>> [1] http://www.ricoh-ap.com
>
>>> [2] http://www.ricoh-usa.com
>
>>> [3]
>
>>>
>https://rsharepoint.sharepoint.com/:x:/r/sites/RUS-SD-MS-DuPont-ApplicationAdminSupport/Shared%20Documents/Application%20Admin%20Support/MPS%20Print%20Audit/DuPont%20Encryption%20Project.xlsx?d=w58ce72e4b1db4954a449b09605bab7b8&csf=1&web=1&e=K3Xkx2
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