[It.team] Perbaikan Printer Ricoh dan Pengiriman Tooner

[helpdesk at moderndatasolusi.com]

Dear Pak Erik,

Baik pak permintaan kami peroses, berikut no tiketnya CN00918935


Atas perhatian dan kerjasamanya kami ucpakan terima kasih.

Salam,
L Tiwi

On 2023-06-05 10:49, erik at moderndatasolusi.com wrote:
> Dear Helpdesk,
> 
> 	* Pengiriman tooner warna Cyan 3 Unit, Magenta 1 Unit, Yellow 1 Unit
> (issue baru karena persediaan toner habis)
> 
> Terkait permintaan Pak Iksan Siloam Magelang, mohon updatenya kondisi
> toner sudah sampai mana
> 
> Berikut datanya :
> 
> Terima Kasih,
> 
> Mohon disegerakan,
> 
> From: It.team <it.team-bounces at moderndatasolusi.com> On Behalf Of
> Iksan G. Saputra
> Sent: 29 May 2023 15:26
> To: helpdesk at moderndatasolusi.com
> Cc: soenwono at moderndatasolusi.com; it.team at moderndatasolusi.com; ICT
> HELPDESK <helpdesk at siloamhospitals.com>; Margo Prasetyo
> <Margo.Prasetyo at siloamhospitals.com>; dr. Muhammad Iqbal Gentur
> Bismono <muhammad.bismono at siloamhospitals.com>; Giovanni Epafras
> <Giovanni.Epafras at siloamhospitals.com>
> Subject: [It.team] Perbaikan Printer Ricoh dan Pengiriman Tooner
> 
> Dear Team Modern Data Solusi
> 
> Selamat Siang,
> 
> Terkait dengan issue sebelumnya dimana hasil scan bergaris dan juga
> hasil printing kotor banyak bercaknya pada waktu lalu sudah dilakukan
> perbaikan namun hanya garis pada scan saja dan tidak mengatasi masalah
> bercak kotornya tsb dikarenakan info dari teknisi perlu adanya
> penggantian sprapert dan menunggu pengiriman dari jakarta begitu
> informasinya, namun hingga kini belum kunjung ada perbaikan
> lanjutannya hingga didapati mesin ricoh mengalami kendala serupa lagi
> yaitu sebagai berikut:
> 
> 	* Hasil Scan bergaris (issue lama yang kambuh kembali dalam waktu
> dekat)
> 	* Hasil printing bercak kotor dan warna jelek (isue lama yang belum
> tertangani hingga kini)
> 	* Muncul notifikasi power supply being low voltage (issue baru)
> 	* Pengiriman tooner warna Cyan 3 Unit, Magenta 1 Unit, Yellow 1 Unit
> (issue baru karena persediaan toner habis)
> 
> Demikian yang dapat saya sampaikan, Mohon agar menjadi perhatian dan
> dapat segera melakukan perbaikan dan tindak lanjut segera serta
> mengirimkan tooner nya.
> 
> Terimakasih.
> 
> Best Regards,
> 
> Iksan Ginanjar Saputra
> 
> ICT RSU Syubbanul Wathon
> 
> +62 293 2911 900 ext 25500
> 
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