[It.team] Perbaikan Printer Ricoh dan Pengiriman Tooner

Tue Jun 6 04:26:50 UTC 2023

Dear Team,

sudah 1 minggu lebih mesin tidak dapat digunakan, mohon kerjasamanya untuk dapat segera dikirimkan tooner dan juga perbaikan nya
apabila dalam minggu ini tidak ada perbaikan atau paling tidak tooner sampai di kami maka management akan melakukan evaluasi terkait kelanjutan kso printer tersebut.
Terimakasih.

Best Regards,

Iksan Ginanjar Saputra

ICT RSU Syubbanul Wathon

+62 293 2911 900 ext 25500

[cid:97a98889-946a-40bc-92b2-9c23a440330b]

________________________________
From: helpdesk at moderndatasolusi.com <helpdesk at moderndatasolusi.com>
Sent: Tuesday, June 6, 2023 10:30 AM
To: Iksan G. Saputra <iksan.saputra at siloamhospitals.com>
Cc: helpdesksiloam at moderndatasolusi.com <helpdesksiloam at moderndatasolusi.com>; soenwono at moderndatasolusi.com <soenwono at moderndatasolusi.com>; it.team at moderndatasolusi.com <it.team at moderndatasolusi.com>; 'Emi Annuity Mds' <admintoner03 at moderndatasolusi.com>; 'Nuri warehouse cakung' <w.officer at moderndatasolusi.com>; Sa Officer <sa.officer at moderndatasolusi.com>; Pd Officer <pd.officer at moderndatasolusi.com>; Henry Susanto <henry.susanto at moderndatasolusi.com>; Yan <yan at moderndatasolusi.com>; Ely Rosa <ely.rosa at moderndatasolusi.com>; Erik <erik at moderndatasolusi.com>
Subject: Re: [It.team] Perbaikan Printer Ricoh dan Pengiriman Tooner

Selamat Pagi Pak Iksan,

Kami informasikan saat ini toner belum bisa kami peroses dikarenakan
masih ada AR, untuk info lebih lengkapnya bisa menghubungi tim fin kami
di inkaso01 at moderndatasolusi.com demikian disampaikan.

Atas perhatian dan kerjasamanya kami ucapkan terima kasih.

Salam,
L Tiwi

On 2023-06-05 12:20, helpdesk at moderndatasolusi.com wrote:
> Dear Pak Erik,
>
> Baik pak permintaan kami peroses, berikut no tiketnya CN00918935
>
>
> Atas perhatian dan kerjasamanya kami ucpakan terima kasih.
>
> Salam,
> L Tiwi
>
> On 2023-06-05 10:49, erik at moderndatasolusi.com wrote:
>> Dear Helpdesk,
>>
>>       * Pengiriman tooner warna Cyan 3 Unit, Magenta 1 Unit, Yellow 1 Unit
>> (issue baru karena persediaan toner habis)
>>
>> Terkait permintaan Pak Iksan Siloam Magelang, mohon updatenya kondisi
>> toner sudah sampai mana
>>
>> Berikut datanya :
>>
>> Terima Kasih,
>>
>> Mohon disegerakan,
>>
>> From: It.team <it.team-bounces at moderndatasolusi.com> On Behalf Of
>> Iksan G. Saputra
>> Sent: 29 May 2023 15:26
>> To: helpdesk at moderndatasolusi.com
>> Cc: soenwono at moderndatasolusi.com; it.team at moderndatasolusi.com; ICT
>> HELPDESK <helpdesk at siloamhospitals.com>; Margo Prasetyo
>> <Margo.Prasetyo at siloamhospitals.com>; dr. Muhammad Iqbal Gentur
>> Bismono <muhammad.bismono at siloamhospitals.com>; Giovanni Epafras
>> <Giovanni.Epafras at siloamhospitals.com>
>> Subject: [It.team] Perbaikan Printer Ricoh dan Pengiriman Tooner
>>
>> Dear Team Modern Data Solusi
>>
>> Selamat Siang,
>>
>> Terkait dengan issue sebelumnya dimana hasil scan bergaris dan juga
>> hasil printing kotor banyak bercaknya pada waktu lalu sudah dilakukan
>> perbaikan namun hanya garis pada scan saja dan tidak mengatasi masalah
>> bercak kotornya tsb dikarenakan info dari teknisi perlu adanya
>> penggantian sprapert dan menunggu pengiriman dari jakarta begitu
>> informasinya, namun hingga kini belum kunjung ada perbaikan
>> lanjutannya hingga didapati mesin ricoh mengalami kendala serupa lagi
>> yaitu sebagai berikut:
>>
>>       * Hasil Scan bergaris (issue lama yang kambuh kembali dalam waktu
>> dekat)
>>       * Hasil printing bercak kotor dan warna jelek (isue lama yang belum
>> tertangani hingga kini)
>>       * Muncul notifikasi power supply being low voltage (issue baru)
>>       * Pengiriman tooner warna Cyan 3 Unit, Magenta 1 Unit, Yellow 1 Unit
>> (issue baru karena persediaan toner habis)
>>
>> Demikian yang dapat saya sampaikan, Mohon agar menjadi perhatian dan
>> dapat segera melakukan perbaikan dan tindak lanjut segera serta
>> mengirimkan tooner nya.
>>
>> Terimakasih.
>>
>> Best Regards,
>>
>> Iksan Ginanjar Saputra
>>
>> ICT RSU Syubbanul Wathon
>>
>> +62 293 2911 900 ext 25500
>>
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Disclaimer

The information contained in this communication from the sender is confidential. It is intended solely for use by the recipient and others authorized to receive it. If you are not the recipient, you are hereby notified that any disclosure, copying, distribution or taking action in relation of the contents of this information is strictly prohibited and may be unlawful.

This email has been scanned for viruses and malware, and may have been automatically archived by Mimecast, a leader in email security and cyber resilience. Mimecast integrates email defenses with brand protection, security awareness training, web security, compliance and other essential capabilities. Mimecast helps protect large and small organizations from malicious activity, human error and technology failure; and to lead the movement toward building a more resilient world. To find out more, visit our website.
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