[It.team] FW: Etex - Indonesia / follow up

Soenwono soenwono at moderndatasolusi.com
Fri Jun 9 07:46:15 UTC 2023 

Hi Helpdesk & Team,

 

Ini ada permintaan IP address dari Global untuk customer ETEX. Tolong
dibantu lengkapi IP address di kolom J. 

 

Thank you. 

 

Regards,

Soenwono Suprapto | GMA & Direct Dept Head

T: +62 21-27937489

F: +62 21-27937486

M: +62-87771697791

www.moderndatasolusi.com <http://www.moderndatasolusi.com/> 

 

PT MODERN DATA SOLUSI 

 <https://goo.gl/maps/ta17fqnTWbL2> JL. Sultan Iskandar Muda No. 29,
Kebayoran Lama Utara, Kebayoran Lama - Jakarta Selatan 12240



 

From: #RBS-etex-gac <etex-gac at ricoh-europe.com> 
Sent: 30 May 2023 19:29
To: soenwono <soenwono at moderndatasolusi.com>
Cc: #RBS-etex-gac <etex-gac at ricoh-europe.com>
Subject: FW: Etex - Indonesia / follow up

 

Internal

 

Hi Soenwono,

 

Can you please let me know why assets from the list attached are not
connected to at remote? 

Can you provide IP address please?

 

Do you have any order pending or these are the current assets?



 

Thank you,

 

Kind regards

 

Joanna Mscichowska

 

Global Accounts Coordinator

 

 

 

 

Ricoh Business Services
Olivia Business Centre
Olivia Star 6th Floor
Aleja Grunwaldzka 472C
80-309 Gdansk

--Tel.+48587338043
 <http://www.ricoh.pl/> 

 <http://www.facebook.com/RicohPolska>
<http://www.twitter.com/ricoheurope>    <http://www.youtube.com/ricohpolska>


 

 

 

From: #RBS-etex-gac <etex-gac at ricoh-europe.com
<mailto:etex-gac at ricoh-europe.com> > 
Sent: Thursday, May 25, 2023 1:11 PM
To: soenwono <soenwono at moderndatasolusi.com
<mailto:soenwono at moderndatasolusi.com> >
Cc: #RBS-etex-gac <etex-gac at ricoh-europe.com
<mailto:etex-gac at ricoh-europe.com> >
Subject: FW: Etex - Indonesia / follow up

 

Internal

 

Hi Soenwono,

 

Can you please let me know why assets from the list attached are not
connected to at remote? 

Can you provide IP address please?

 

Do you have any order pending or these are the current assets?



Thank you,

 

Kind regards

 

Joanna Mscichowska

 

Global Accounts Coordinator

 

 

 

 

Ricoh Business Services
Olivia Business Centre
Olivia Star 6th Floor
Aleja Grunwaldzka 472C
80-309 Gdansk

--Tel.+48587338043
 <http://www.ricoh.pl/> 

 <http://www.facebook.com/RicohPolska>
<http://www.twitter.com/ricoheurope>    <http://www.youtube.com/ricohpolska>


 

 

 

 

From: #RBS-etex-gac <etex-gac at ricoh-europe.com
<mailto:etex-gac at ricoh-europe.com> > 
Sent: Wednesday, April 26, 2023 10:01 PM
To: Soenwono <soenwono at moderndatasolusi.com
<mailto:soenwono at moderndatasolusi.com> >
Cc: #RBS-etex-gac <etex-gac at ricoh-europe.com
<mailto:etex-gac at ricoh-europe.com> >
Subject: RE: Etex - Indonesia / follow up

 

Internal

 

Hi Soenwono,

 

Can you pelase let me know why assets from the list are not connected to at
remote? 

Can you provide IP address please?

 

Thank you,

 

Kind regards

 

Joanna Mscichowska

 

Global Accounts Coordinator

 

 

 

 

Ricoh Business Services
Olivia Business Centre
Olivia Star 6th Floor
Aleja Grunwaldzka 472C
80-309 Gdansk

--Tel.+48587338043
 <http://www.ricoh.pl/> 

 <http://www.facebook.com/RicohPolska>
<http://www.twitter.com/ricoheurope>    <http://www.youtube.com/ricohpolska>


 

 

 

From: Soenwono <soenwono at moderndatasolusi.com
<mailto:soenwono at moderndatasolusi.com> > 
Sent: Tuesday, March 28, 2023 7:58 AM
To: #RBS-etex-gac <etex-gac at ricoh-europe.com
<mailto:etex-gac at ricoh-europe.com> >
Subject: RE: Etex - Indonesia / follow up

 

This message was sent from an external source. Please be careful opening
attachments/links or replying to sources you don't know.

Hi Joanna,

 

We  don't have any pending installation

 

Thank you

 

Regards,

Soenwono Suprapto | GMA & Direct Dept Head

T: +62 21-27937489

F: +62 21-27937486

M: +62-87771697791

www.moderndatasolusi.com <http://www.moderndatasolusi.com/> 

 

PT MODERN DATA SOLUSI 

 <https://goo.gl/maps/ta17fqnTWbL2> JL. Sultan Iskandar Muda No. 29,
Kebayoran Lama Utara, Kebayoran Lama - Jakarta Selatan 12240



 

From: #RBS-etex-gac <etex-gac at ricoh-europe.com
<mailto:etex-gac at ricoh-europe.com> > 
Sent: 27 March 2023 20:26
To: Soenwono <soenwono at moderndatasolusi.com
<mailto:soenwono at moderndatasolusi.com> >
Cc: #RBS-etex-gac <etex-gac at ricoh-europe.com
<mailto:etex-gac at ricoh-europe.com> >
Subject: RE: Etex - Indonesia / follow up

 

Internal

 

Hi Soenwono,

 

I hope you are doing well.

 

Could you please let me know if there has been any further installations
since our last communication 25.01.2023?

Do we have any orders pending?

 

 

Thank you,

 

Kind regards

 

Joanna Mscichowska

 

Global Accounts Coordinator

 

 

 

 

Ricoh Business Services
Olivia Business Centre
Olivia Star 6th Floor
Aleja Grunwaldzka 472C
80-309 Gdansk

--Tel.+48587338043
 <http://www.ricoh.pl/> 

 <http://www.facebook.com/RicohPolska>
<http://www.twitter.com/ricoheurope>    <http://www.youtube.com/ricohpolska>


 

 

From: Soenwono <soenwono at moderndatasolusi.com
<mailto:soenwono at moderndatasolusi.com> > 
Sent: Wednesday, January 25, 2023 12:08 PM
To: #RBS-etex-gac <etex-gac at ricoh-europe.com
<mailto:etex-gac at ricoh-europe.com> >; Justina Sim <Justina.sim at ricoh.com.my
<mailto:Justina.sim at ricoh.com.my> >; Patricia Foong Swee See
<Patricia.Foong at ricoh.com.my <mailto:Patricia.Foong at ricoh.com.my> >
Subject: RE: Etex - Indonesia / follow up

 

This message was sent from an external source. Please be careful opening
attachments/links or replying to sources you don't know.

Hi Joana,

We don't have any pending orders. All completed. Below is the detail
information that you asked for


Etex Building Peformance Indonesia

Karawang

Campel Karawang Regency Kav 1/65, Kutanegara, Karawang Timur, Jawa Barat

IMC 300F

3922P650717

Rental

Sep-22

60

Sep-27


Etex Building Peformance Indonesia

Karawang

Campel Karawang Regency Kav 1/65, Kutanegara, Karawang Timur, Jawa Barat

P 502

538P200057

Rental

Jul-22

60

Jul-25


Etex Building Peformance Indonesia

Surabaya

Jalan Indro No.1 Kebomas, Gresik, 61124

P 502

538P200055

Rental

Aug-22

60

Aug-27


Etex Building Peformance Indonesia

Surabaya

Jalan Indro No.1 Kebomas, Gresik, 61124

P 502

538P200059

Rental

Aug-22

60

Aug-27


Etex Building Peformance Indonesia

Surabaya

Jalan Indro No.1 Kebomas, Gresik, 61124

IMC 300F

3922P650708

Rental

Sep-22

60

Sep-27

 

Thank you

 

Regards,

Soenwono Suprapto | GMA & Direct Dept Head

T: +62 21-27937489

F: +62 21-27937486

M: +62-87771697791

www.moderndatasolusi.com <http://www.moderndatasolusi.com/> 

 

PT MODERN DATA SOLUSI 

 <https://goo.gl/maps/ta17fqnTWbL2> JL. Sultan Iskandar Muda No. 29,
Kebayoran Lama Utara, Kebayoran Lama - Jakarta Selatan 12240



 

From: #RBS-etex-gac <etex-gac at ricoh-europe.com
<mailto:etex-gac at ricoh-europe.com> > 
Sent: 25 January 2023 17:46
To: Soenwono <soenwono at moderndatasolusi.com
<mailto:soenwono at moderndatasolusi.com> >; Justina Sim
<Justina.sim at ricoh.com.my <mailto:Justina.sim at ricoh.com.my> >; Patricia
Foong Swee See <Patricia.Foong at ricoh.com.my
<mailto:Patricia.Foong at ricoh.com.my> >
Cc: #RBS-etex-gac <etex-gac at ricoh-europe.com
<mailto:etex-gac at ricoh-europe.com> >
Subject: RE: Etex - Indonesia / follow up

 

Internal

 

Hi Seenowo,

 

Thank you, I will be checking for this information every 2 months. Do we
have any pending orders?

 

Please provide details, Serial Numbers, Ful name of the customer, full
address ( street name, postcode, city), installation date, end of contract
dates for all the asset. 

Please provide this by the end of this week. I have meeting with the Global
client and I have to provide accurate data in the reporting. 

 

 <mailto:Justina.sim at ricoh.com.my> @Justina Sim
<mailto:Patricia.Foong at ricoh.com.my> @Patricia Foong Swee See could you
please help? I can't complete my Power BI set up without this information.

 

 

Thank you,

 

Kind regards

 

Joanna Mscichowska

 

Global Accounts Coordinator

 

 

 

 

Ricoh Business Services
Olivia Business Centre
Olivia Star 6th Floor
Aleja Grunwaldzka 472C
80-309 Gdansk

--Tel.+48587338043
 <http://www.ricoh.pl/> 

 <http://www.facebook.com/RicohPolska>
<http://www.twitter.com/ricoheurope>    <http://www.youtube.com/ricohpolska>


 

 

 

 

From: Soenwono <soenwono at moderndatasolusi.com
<mailto:soenwono at moderndatasolusi.com> > 
Sent: Wednesday, January 25, 2023 11:34 AM
To: #RBS-etex-gac <etex-gac at ricoh-europe.com
<mailto:etex-gac at ricoh-europe.com> >
Subject: RE: Etex - Indonesia / follow up

 

This message was sent from an external source. Please be careful opening
attachments/links or replying to sources you don't know.

Hi Joana,

 

As I informed you before that we have complete install all 5 units in ETEX
Indonesia

 

Thank you

 

Regards,

Soenwono Suprapto | GMA & Direct Dept Head

T: +62 21-27937489

F: +62 21-27937486

M: +62-87771697791

www.moderndatasolusi.com <http://www.moderndatasolusi.com/> 

 

PT MODERN DATA SOLUSI 

 <https://goo.gl/maps/ta17fqnTWbL2> JL. Sultan Iskandar Muda No. 29,
Kebayoran Lama Utara, Kebayoran Lama - Jakarta Selatan 12240



 

From: #RBS-etex-gac <etex-gac at ricoh-europe.com
<mailto:etex-gac at ricoh-europe.com> > 
Sent: 13 January 2023 23:17
To: Soenwono <soenwono at moderndatasolusi.com
<mailto:soenwono at moderndatasolusi.com> >
Cc: #RBS-etex-gac <etex-gac at ricoh-europe.com
<mailto:etex-gac at ricoh-europe.com> >
Subject: Etex - Indonesia / follow up

 

Internal

 

Hi Soenwono,

 

Happy New year to you.

 

Could you please let me know if there has been any further installations
since our last communication 31.10.2022?

Do we have any orders pending?

 

Also you have mentioned 5 machines but I have received only one. Also I
would need client's name, you have put in your company name instead.

 


Indonesia

5382P200057

 

Thanks a lot in advance.

 

 

From: Soenwono <soenwono at moderndatasolusi.com
<mailto:soenwono at moderndatasolusi.com> > 
Sent: Monday, October 31, 2022 11:16 AM
To: #RBS-etex-gac <etex-gac at ricoh-europe.com
<mailto:etex-gac at ricoh-europe.com> >
Subject: RE: <Urgent> Etex - Indonesia - Outstanding Order

 

This message was sent from an external source. Please be careful opening
attachments/links or replying to sources you don't know.

Hi Joanna,

 

Nope, we don't have any outstanding order for ETEX for now. All the 5 units
has been successfully delivered & installed

 

Thank you

BR,

Soenwono

From: #RBS-etex-gac <etex-gac at ricoh-europe.com
<mailto:etex-gac at ricoh-europe.com> > 
Sent: 26 October 2022 22:36
To: Soenwono <soenwono at moderndatasolusi.com
<mailto:soenwono at moderndatasolusi.com> >
Cc: #RBS-etex-gac <etex-gac at ricoh-europe.com
<mailto:etex-gac at ricoh-europe.com> >
Subject: RE: <Urgent> Etex - Indonesia - Outstanding Order

 

Internal

 

Hi Soenwono,

 

I hope you are doing well.

 

Do we have any outstanding orders for the client ETEX / Promat/ Eternit?

 

Thank you,

 

Kind regards

 

Joanna Mscichowska

 

Global Accounts Coordinator

 

Advance leave notice:  30th  of October till 1st of November 

 

 

 

Ricoh Business Services
Olivia Business Centre
Olivia Star 6th Floor
Aleja Grunwaldzka 472C
80-309 Gdansk

--Tel.+48587338043
 <http://www.ricoh.pl/> 

 <http://www.facebook.com/RicohPolska>
<http://www.twitter.com/ricoheurope>    <http://www.youtube.com/ricohpolska>


 

 

 

From: Soenwono <soenwono at moderndatasolusi.com
<mailto:soenwono at moderndatasolusi.com> > 
Sent: Wednesday, September 14, 2022 5:13 PM
To: #RBS-etex-gac <etex-gac at ricoh-europe.com
<mailto:etex-gac at ricoh-europe.com> >
Cc: Justina Sim <Justina.sim at ricoh.com.my <mailto:Justina.sim at ricoh.com.my>
>; Daoyang Lee <Daoyang_Lee at rapp.ricoh.com
<mailto:Daoyang_Lee at rapp.ricoh.com> >; Ellen Van Rompaey
<ellen.van.rompaey at ricoh.be <mailto:ellen.van.rompaey at ricoh.be> >
Subject: RE: <Urgent> Etex - Indonesia - Outstanding Order

 

This message was sent from an external source. Please be careful opening
attachments/links or replying to sources you don't know.

Hi Joanna,

Yes we've delivered the last 2 unit IMC 300F to ETEX

Thank you

BR

Soenwono

Get BlueMail for Android <https://bluemail.me/>  

On Sep 14, 2022, at 20:36, #RBS-etex-gac <etex-gac at ricoh-europe.com
<mailto:etex-gac at ricoh-europe.com> > wrote: 

Internal

Hello Sun Sun,

Please confirm that below mentioned machine has been delivered.

Thank you,

Kind regards

Joanna Mscichowska

Global Accounts Coordinator

Advance leave notice:  from 29th  of August till 9th of September



Ricoh Business Services
Olivia Business Centre
Olivia Star 6th Floor
Aleja Grunwaldzka 472C
80-309 Gdansk
--Tel.+48587338043
[cid:image001.png at 01D8C84A.2B57A950]<https://eur02.safelinks.protection.outl
ook.com/?url=http%3A%2F%2Fwww.ricoh.pl%2F <http://www.ricoh.pl/>
&data=04%7C01%7CJoanna.Mscichowska%40ricoh-europe.com%7C2152b32a1cb64ab51d89
08da17b7c144%7Cdd29478d624e429eb453fffc969ac768%7C0%7C0%7C637848375228468188
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[cid:image002.png at 01D8C84A.2B57A950]
<https://eur02.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.facebo
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&data=04%7C01%7CJoanna.Mscichowska%40ricoh-europe.com%7C2152b32a1cb64ab51d89
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<https://eur02.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.twitte
r.com%2Fricoheurope <http://www.twitter.com/ricoheurope>
&data=04%7C01%7CJoanna.Mscichowska%40ricoh-europe.com%7C2152b32a1cb64ab51d89
08da17b7c144%7Cdd29478d624e429eb453fffc969ac768%7C0%7C0%7C637848375228468188
%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWw
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<https://eur02.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.youtub
e.com%2Fricohpolska <http://www.youtube.com/ricohpolska>
&data=04%7C01%7CJoanna.Mscichowska%40ricoh-europe.com%7C2152b32a1cb64ab51d89
08da17b7c144%7Cdd29478d624e429eb453fffc969ac768%7C0%7C0%7C637848375228468188
%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWw
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D&reserved=0>



From: Soenwono <soenwono at moderndatasolusi.com
<mailto:soenwono at moderndatasolusi.com> >
Sent: Friday, September 2, 2022 12:02 PM
To: #RBS-etex-gac <etex-gac at ricoh-europe.com
<mailto:etex-gac at ricoh-europe.com> >
Cc: Justina Sim <Justina.sim at ricoh.com.my <mailto:Justina.sim at ricoh.com.my>
>; Daoyang Lee <Daoyang_Lee at rapp.ricoh.com
<mailto:Daoyang_Lee at rapp.ricoh.com> >
Subject: RE: <Urgent> Etex - Indonesia - Outstanding Order


This message was sent from an external source. Please be careful opening
attachments/links or replying to sources you don't know.
Hi Aga,

We will schedule the delivery for the last remaining of 2 units IMC 300F by
next week.
I already informed the local ETEX PIC too

Thank you
BR,
Soenwono.

From: #RBS-etex-gac <etex-gac at ricoh-europe.com
<mailto:etex-gac at ricoh-europe.com%3cmailto:etex-gac at ricoh-europe.com>
<mailto:etex-gac at ricoh-europe.com>>
Sent: 31 August 2022 22:05
To: Soenwono <soenwono at moderndatasolusi.com
<mailto:soenwono at moderndatasolusi.com%3cmailto:soenwono at moderndatasolusi.com
> <mailto:soenwono at moderndatasolusi.com>>
Cc: Justina Sim <Justina.sim at ricoh.com.my
<mailto:Justina.sim at ricoh.com.my%3cmailto:Justina.sim at ricoh.com.my>
<mailto:Justina.sim at ricoh.com.my>>; Daoyang Lee <Daoyang_Lee at rapp.ricoh.com
<mailto:Daoyang_Lee at rapp.ricoh.com%3cmailto:Daoyang_Lee at rapp.ricoh.com>
<mailto:Daoyang_Lee at rapp.ricoh.com>>
Subject: RE: <Urgent> Etex - Indonesia - Outstanding Order


Internal

Hello Soenwono,

I hope you are well.
Can you please advise what is the status of the order for Indonesia for
Etex?

Customer is asking about the update please and it will soon be one year
since the order was placed.

Much appreciated all your support in this.


Thank you in advance.

Best regards,

Agnieszka Sprawka
Global Accounts Coordinator
Advance leave notice:  from 12th until 25th of September

Ricoh Business Services
Olivia Business Centre
Olivia Star 6th Floor
Aleja Grunwaldzka 472C
80-309 Gdansk
agnieszka.sprawka at ricoh-europe.com
<mailto:agnieszka.sprawka at ricoh-europe.com%3cmailto:agnieszka.sprawka at ricoh-
europe.com> <mailto:agnieszka.sprawka at ricoh-europe.com>

From: #RBS-etex-gac <etex-gac at ricoh-europe.com
<mailto:etex-gac at ricoh-europe.com%3cmailto:etex-gac at ricoh-europe.com>
<mailto:etex-gac at ricoh-europe.com>>
Sent: Monday, August 8, 2022 2:12 PM
To: Soenwono <soenwono at moderndatasolusi.com
<mailto:soenwono at moderndatasolusi.com%3cmailto:soenwono at moderndatasolusi.com
> <mailto:soenwono at moderndatasolusi.com>>; Patricia Foong Swee See
<Patricia.Foong at ricoh.com.my
<mailto:Patricia.Foong at ricoh.com.my%3cmailto:Patricia.Foong at ricoh.com.my>
<mailto:Patricia.Foong at ricoh.com.my>>; Justina Sim <Justina.sim at ricoh.com.my
<mailto:Justina.sim at ricoh.com.my%3cmailto:Justina.sim at ricoh.com.my>
<mailto:Justina.sim at ricoh.com.my>>; Daoyang Lee <Daoyang_Lee at rapp.ricoh.com
<mailto:Daoyang_Lee at rapp.ricoh.com%3cmailto:Daoyang_Lee at rapp.ricoh.com>
<mailto:Daoyang_Lee at rapp.ricoh.com>>; #RBS-etex-gac
<etex-gac at ricoh-europe.com
<mailto:etex-gac at ricoh-europe.com%3cmailto:etex-gac at ricoh-europe.com>
<mailto:etex-gac at ricoh-europe.com>>
Cc: 'RGS Support Group' <rgs.support <http://rgs.support/>
@ricoh.com.my<mailto:rgs.support <http://rgs.support/> @ricoh.com.my>>;
Denise Kusi <denise.kusi at jp.ricoh.com
<mailto:denise.kusi at jp.ricoh.com%3cmailto:denise.kusi at jp.ricoh.com>
<mailto:denise.kusi at jp.ricoh.com>>; 'Mabel Seow' <Mabel_Seow at rapp.ricoh.com
<mailto:Mabel_Seow at rapp.ricoh.com%3cmailto:Mabel_Seow at rapp.ricoh.com>
<mailto:Mabel_Seow at rapp.ricoh.com>>; Ellen Van Rompaey
<ellen.van.rompaey at ricoh.be
<mailto:ellen.van.rompaey at ricoh.be%3cmailto:ellen.van.rompaey at ricoh.be>
<mailto:ellen.van.rompaey at ricoh.be>>; Erna De Latte <erna.de
<http://erna.de/> .latte at ricoh.be<mailto:erna.de <http://erna.de/>
.latte at ricoh.be>>
Subject: RE: <Urgent> Etex - Indonesia - Outstanding Order


Internal

Kind reminder

From: #RBS-etex-gac <etex-gac at ricoh-europe.com
<mailto:etex-gac at ricoh-europe.com%3cmailto:etex-gac at ricoh-europe.com>
<mailto:etex-gac at ricoh-europe.com>>
Sent: Tuesday, August 2, 2022 11:07 AM
To: Soenwono <soenwono at moderndatasolusi.com
<mailto:soenwono at moderndatasolusi.com%3cmailto:soenwono at moderndatasolusi.com
> <mailto:soenwono at moderndatasolusi.com>>; Patricia Foong Swee See
<Patricia.Foong at ricoh.com.my
<mailto:Patricia.Foong at ricoh.com.my%3cmailto:Patricia.Foong at ricoh.com.my>
<mailto:Patricia.Foong at ricoh.com.my>>; Justina Sim <Justina.sim at ricoh.com.my
<mailto:Justina.sim at ricoh.com.my%3cmailto:Justina.sim at ricoh.com.my>
<mailto:Justina.sim at ricoh.com.my>>; Daoyang Lee <Daoyang_Lee at rapp.ricoh.com
<mailto:Daoyang_Lee at rapp.ricoh.com%3cmailto:Daoyang_Lee at rapp.ricoh.com>
<mailto:Daoyang_Lee at rapp.ricoh.com>>
Cc: 'RGS Support Group' <rgs.support <http://rgs.support/>
@ricoh.com.my<mailto:rgs.support <http://rgs.support/> @ricoh.com.my>>;
#RBS-etex-gac <etex-gac at ricoh-europe.com
<mailto:etex-gac at ricoh-europe.com%3cmailto:etex-gac at ricoh-europe.com>
<mailto:etex-gac at ricoh-europe.com>>; Denise Kusi <denise.kusi at jp.ricoh.com
<mailto:denise.kusi at jp.ricoh.com%3cmailto:denise.kusi at jp.ricoh.com>
<mailto:denise.kusi at jp.ricoh.com>>; 'Mabel Seow' <Mabel_Seow at rapp.ricoh.com
<mailto:Mabel_Seow at rapp.ricoh.com%3cmailto:Mabel_Seow at rapp.ricoh.com>
<mailto:Mabel_Seow at rapp.ricoh.com>>; Ellen Van Rompaey
<ellen.van.rompaey at ricoh.be
<mailto:ellen.van.rompaey at ricoh.be%3cmailto:ellen.van.rompaey at ricoh.be>
<mailto:ellen.van.rompaey at ricoh.be>>; Erna De Latte <erna.de
<http://erna.de/> .latte at ricoh.be<mailto:erna.de <http://erna.de/>
.latte at ricoh.be>>
Subject: RE: <Urgent> Etex - Indonesia - Outstanding Order


Internal

Hi Sun Sun,

Thank you for this update.
What about IMC 3000?

Thank you,

Kind regards

Joanna Mscichowska

Global Accounts Coordinator


Ricoh Business Services
Olivia Business Centre
Olivia Star 6th Floor
Aleja Grunwaldzka 472C
80-309 Gdansk
--Tel.+48587338043
[cid:image001.png at 01D8C84A.2B57A950]<https://eur02.safelinks.protection.outl
ook.com/?url=http%3A%2F%2Fwww.ricoh.pl%2F <http://www.ricoh.pl/>
&data=05%7C01%7Cetex-gac%40ricoh-europe.com%7C22c8672e7f5d482790f808da8cca22
91%7Cdd29478d624e429eb453fffc969ac768%7C0%7C0%7C637977097103568199%7CUnknown
%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6M
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&reserved=0>

[cid:image002.png at 01D8C84A.2B57A950]
<https://eur02.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.facebo
ok.com%2FRicohPolska <http://www.facebook.com/RicohPolska>
&data=05%7C01%7Cetex-gac%40ricoh-europe.com%7C22c8672e7f5d482790f808da8cca22
91%7Cdd29478d624e429eb453fffc969ac768%7C0%7C0%7C637977097103568199%7CUnknown
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eserved=0>  [cid:image003.png at 01D8C84A.2B57A950]
<https://eur02.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.twitte
r.com%2Fricoheurope <http://www.twitter.com/ricoheurope>
&data=05%7C01%7Cetex-gac%40ricoh-europe.com%7C22c8672e7f5d482790f808da8cca22
91%7Cdd29478d624e429eb453fffc969ac768%7C0%7C0%7C637977097103568199%7CUnknown
%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6M
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&reserved=0>  [cid:image004.png at 01D8C84A.2B57A950]
<https://eur02.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.youtub
e.com%2Fricohpolska <http://www.youtube.com/ricohpolska>
&data=05%7C01%7Cetex-gac%40ricoh-europe.com%7C22c8672e7f5d482790f808da8cca22
91%7Cdd29478d624e429eb453fffc969ac768%7C0%7C0%7C637977097103568199%7CUnknown
%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6M
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k9I%3D&reserved=0>



From: Soenwono <soenwono at moderndatasolusi.com
<mailto:soenwono at moderndatasolusi.com%3cmailto:soenwono at moderndatasolusi.com
> <mailto:soenwono at moderndatasolusi.com>>
Sent: Monday, August 1, 2022 9:25 AM
To: #RBS-etex-gac <etex-gac at ricoh-europe.com
<mailto:etex-gac at ricoh-europe.com%3cmailto:etex-gac at ricoh-europe.com>
<mailto:etex-gac at ricoh-europe.com>>; Patricia Foong Swee See
<Patricia.Foong at ricoh.com.my
<mailto:Patricia.Foong at ricoh.com.my%3cmailto:Patricia.Foong at ricoh.com.my>
<mailto:Patricia.Foong at ricoh.com.my>>; Justina Sim <Justina.sim at ricoh.com.my
<mailto:Justina.sim at ricoh.com.my%3cmailto:Justina.sim at ricoh.com.my>
<mailto:Justina.sim at ricoh.com.my>>; Daoyang Lee <Daoyang_Lee at rapp.ricoh.com
<mailto:Daoyang_Lee at rapp.ricoh.com%3cmailto:Daoyang_Lee at rapp.ricoh.com>
<mailto:Daoyang_Lee at rapp.ricoh.com>>
Cc: 'RGS Support Group' <rgs.support <http://rgs.support/>
@ricoh.com.my<mailto:rgs.support <http://rgs.support/> @ricoh.com.my>>;
Denise Kusi <denise.kusi at jp.ricoh.com
<mailto:denise.kusi at jp.ricoh.com%3cmailto:denise.kusi at jp.ricoh.com>
<mailto:denise.kusi at jp.ricoh.com>>; 'Mabel Seow' <Mabel_Seow at rapp.ricoh.com
<mailto:Mabel_Seow at rapp.ricoh.com%3cmailto:Mabel_Seow at rapp.ricoh.com>
<mailto:Mabel_Seow at rapp.ricoh.com>>; Ellen Van Rompaey
<ellen.van.rompaey at ricoh.be
<mailto:ellen.van.rompaey at ricoh.be%3cmailto:ellen.van.rompaey at ricoh.be>
<mailto:ellen.van.rompaey at ricoh.be>>; Erna De Latte <erna.de
<http://erna.de/> .latte at ricoh.be<mailto:erna.de <http://erna.de/>
.latte at ricoh.be>>
Subject: RE: <Urgent> Etex - Indonesia - Outstanding Order


This message was sent from an external source. Please be careful opening
attachments/links or replying to sources you don't know.
Hi Joanna,

Update for the other 2 units of P 502 is on the delivery to Etex Surabaya..
estimate the unit will arrive in Etex Surabaya by next Monday ya..

Thank you
BR,
Soenwono

From: #RBS-etex-gac <etex-gac at ricoh-europe.com
<mailto:etex-gac at ricoh-europe.com%3cmailto:etex-gac at ricoh-europe.com>
<mailto:etex-gac at ricoh-europe.com>>
Sent: 29 July 2022 17:51
To: Soenwono <soenwono at moderndatasolusi.com
<mailto:soenwono at moderndatasolusi.com%3cmailto:soenwono at moderndatasolusi.com
> <mailto:soenwono at moderndatasolusi.com>>; Patricia Foong Swee See
<Patricia.Foong at ricoh.com.my
<mailto:Patricia.Foong at ricoh.com.my%3cmailto:Patricia.Foong at ricoh.com.my>
<mailto:Patricia.Foong at ricoh.com.my>>; Justina Sim <Justina.sim at ricoh.com.my
<mailto:Justina.sim at ricoh.com.my%3cmailto:Justina.sim at ricoh.com.my>
<mailto:Justina.sim at ricoh.com.my>>; Daoyang Lee <Daoyang_Lee at rapp.ricoh.com
<mailto:Daoyang_Lee at rapp.ricoh.com%3cmailto:Daoyang_Lee at rapp.ricoh.com>
<mailto:Daoyang_Lee at rapp.ricoh.com>>
Cc: 'RGS Support Group' <rgs.support <http://rgs.support/>
@ricoh.com.my<mailto:rgs.support <http://rgs.support/> @ricoh.com.my>>;
Denise Kusi <denise.kusi at jp.ricoh.com
<mailto:denise.kusi at jp.ricoh.com%3cmailto:denise.kusi at jp.ricoh.com>
<mailto:denise.kusi at jp.ricoh.com>>; 'Mabel Seow' <Mabel_Seow at rapp.ricoh.com
<mailto:Mabel_Seow at rapp.ricoh.com%3cmailto:Mabel_Seow at rapp.ricoh.com>
<mailto:Mabel_Seow at rapp.ricoh.com>>; Ellen Van Rompaey
<ellen.van.rompaey at ricoh.be
<mailto:ellen.van.rompaey at ricoh.be%3cmailto:ellen.van.rompaey at ricoh.be>
<mailto:ellen.van.rompaey at ricoh.be>>; Erna De Latte <erna.de
<http://erna.de/> .latte at ricoh.be<mailto:erna.de <http://erna.de/>
.latte at ricoh.be>>; #RBS-etex-gac <etex-gac at ricoh-europe.com
<mailto:etex-gac at ricoh-europe.com%3cmailto:etex-gac at ricoh-europe.com>
<mailto:etex-gac at ricoh-europe.com>>
Subject: RE: <Urgent> Etex - Indonesia - Outstanding Order


Internal

Hi Sun Sun,

Thank you for delivery confirmation.

Please let me know update on those devices.

Quote:
We are currently arranging the delivery with the expedition for the other 2
units P 502..

For the 2 units IMC 300, I've escalated it to my management to speed up the
completion of order to RICOH.. let me check and confirm again with my
management to get the ETA ya
Unquote:

Thank you,

Kind regards

Joanna Mscichowska

Global Accounts Coordinator


Ricoh Business Services
Olivia Business Centre
Olivia Star 6th Floor
Aleja Grunwaldzka 472C
80-309 Gdansk
--Tel.+48587338043
[cid:image001.png at 01D8C84A.2B57A950]<https://eur02.safelinks.protection.outl
ook.com/?url=http%3A%2F%2Fwww.ricoh.pl%2F <http://www.ricoh.pl/>
&data=05%7C01%7Cetex-gac%40ricoh-europe.com%7C22c8672e7f5d482790f808da8cca22
91%7Cdd29478d624e429eb453fffc969ac768%7C0%7C0%7C637977097103568199%7CUnknown
%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6M
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&reserved=0>

[cid:image002.png at 01D8C84A.2B57A950]
<https://eur02.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.facebo
ok.com%2FRicohPolska <http://www.facebook.com/RicohPolska>
&data=05%7C01%7Cetex-gac%40ricoh-europe.com%7C22c8672e7f5d482790f808da8cca22
91%7Cdd29478d624e429eb453fffc969ac768%7C0%7C0%7C637977097103568199%7CUnknown
%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6M
n0%3D%7C3000%7C%7C%7C&sdata=oPCZwCkSppwPcdb8QQE9ZDnrzBNOgZC69LPn5h6FVHc%3D&r
eserved=0>  [cid:image003.png at 01D8C84A.2B57A950]
<https://eur02.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.twitte
r.com%2Fricoheurope <http://www.twitter.com/ricoheurope>
&data=05%7C01%7Cetex-gac%40ricoh-europe.com%7C22c8672e7f5d482790f808da8cca22
91%7Cdd29478d624e429eb453fffc969ac768%7C0%7C0%7C637977097103568199%7CUnknown
%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6M
n0%3D%7C3000%7C%7C%7C&sdata=%2BUTyUENbtRcYQGoS0DIUaGNpHTGqN7A4vS6CKZB08YY%3D
&reserved=0>  [cid:image004.png at 01D8C84A.2B57A950]
<https://eur02.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.youtub
e.com%2Fricohpolska <http://www.youtube.com/ricohpolska>
&data=05%7C01%7Cetex-gac%40ricoh-europe.com%7C22c8672e7f5d482790f808da8cca22
91%7Cdd29478d624e429eb453fffc969ac768%7C0%7C0%7C637977097103568199%7CUnknown
%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6M
n0%3D%7C3000%7C%7C%7C&sdata=efxm4IZgxjrLWqaDRTtAG5nx%2F85%2FS%2Fw8Q%2FshwQ0g
k9I%3D&reserved=0>



From: Soenwono <soenwono at moderndatasolusi.com
<mailto:soenwono at moderndatasolusi.com%3cmailto:soenwono at moderndatasolusi.com
> <mailto:soenwono at moderndatasolusi.com>>
Sent: Monday, July 25, 2022 10:05 AM
To: #RBS-etex-gac <etex-gac at ricoh-europe.com
<mailto:etex-gac at ricoh-europe.com%3cmailto:etex-gac at ricoh-europe.com>
<mailto:etex-gac at ricoh-europe.com>>; Patricia Foong Swee See
<Patricia.Foong at ricoh.com.my
<mailto:Patricia.Foong at ricoh.com.my%3cmailto:Patricia.Foong at ricoh.com.my>
<mailto:Patricia.Foong at ricoh.com.my>>; Justina Sim <Justina.sim at ricoh.com.my
<mailto:Justina.sim at ricoh.com.my%3cmailto:Justina.sim at ricoh.com.my>
<mailto:Justina.sim at ricoh.com.my>>; Daoyang Lee <Daoyang_Lee at rapp.ricoh.com
<mailto:Daoyang_Lee at rapp.ricoh.com%3cmailto:Daoyang_Lee at rapp.ricoh.com>
<mailto:Daoyang_Lee at rapp.ricoh.com>>
Cc: 'RGS Support Group' <rgs.support <http://rgs.support/>
@ricoh.com.my<mailto:rgs.support <http://rgs.support/> @ricoh.com.my>>;
Denise Kusi <denise.kusi at jp.ricoh.com
<mailto:denise.kusi at jp.ricoh.com%3cmailto:denise.kusi at jp.ricoh.com>
<mailto:denise.kusi at jp.ricoh.com>>; 'Mabel Seow' <Mabel_Seow at rapp.ricoh.com
<mailto:Mabel_Seow at rapp.ricoh.com%3cmailto:Mabel_Seow at rapp.ricoh.com>
<mailto:Mabel_Seow at rapp.ricoh.com>>; Ellen Van Rompaey
<ellen.van.rompaey at ricoh.be
<mailto:ellen.van.rompaey at ricoh.be%3cmailto:ellen.van.rompaey at ricoh.be>
<mailto:ellen.van.rompaey at ricoh.be>>; Erna De Latte <erna.de
<http://erna.de/> .latte at ricoh.be<mailto:erna.de <http://erna.de/>
.latte at ricoh.be>>
Subject: RE: <Urgent> Etex - Indonesia - Outstanding Order


This message was sent from an external source. Please be careful opening
attachments/links or replying to sources you don't know.
Hi Joanna,

1 unit P 502 has successfully installed in Etex at Karawang site on 12 July
2022. (our Installation form is attached)

Thank you
BR,
Soenwono

From: #RBS-etex-gac <etex-gac at ricoh-europe.com
<mailto:etex-gac at ricoh-europe.com%3cmailto:etex-gac at ricoh-europe.com>
<mailto:etex-gac at ricoh-europe.com>>
Sent: 21 July 2022 20:01
To: #RBS-etex-gac <etex-gac at ricoh-europe.com
<mailto:etex-gac at ricoh-europe.com%3cmailto:etex-gac at ricoh-europe.com>
<mailto:etex-gac at ricoh-europe.com>>; Soenwono <soenwono at moderndatasolusi.com
<mailto:soenwono at moderndatasolusi.com%3cmailto:soenwono at moderndatasolusi.com
> <mailto:soenwono at moderndatasolusi.com>>; Patricia Foong Swee See
<Patricia.Foong at ricoh.com.my
<mailto:Patricia.Foong at ricoh.com.my%3cmailto:Patricia.Foong at ricoh.com.my>
<mailto:Patricia.Foong at ricoh.com.my>>; Justina Sim <Justina.sim at ricoh.com.my
<mailto:Justina.sim at ricoh.com.my%3cmailto:Justina.sim at ricoh.com.my>
<mailto:Justina.sim at ricoh.com.my>>; Daoyang Lee <Daoyang_Lee at rapp.ricoh.com
<mailto:Daoyang_Lee at rapp.ricoh.com%3cmailto:Daoyang_Lee at rapp.ricoh.com>
<mailto:Daoyang_Lee at rapp.ricoh.com>>
Cc: 'RGS Support Group' <rgs.support <http://rgs.support/>
@ricoh.com.my<mailto:rgs.support <http://rgs.support/> @ricoh.com.my>>;
Denise Kusi <denise.kusi at jp.ricoh.com
<mailto:denise.kusi at jp.ricoh.com%3cmailto:denise.kusi at jp.ricoh.com>
<mailto:denise.kusi at jp.ricoh.com>>; 'Mabel Seow' <Mabel_Seow at rapp.ricoh.com
<mailto:Mabel_Seow at rapp.ricoh.com%3cmailto:Mabel_Seow at rapp.ricoh.com>
<mailto:Mabel_Seow at rapp.ricoh.com>>; Ellen Van Rompaey
<ellen.van.rompaey at ricoh.be
<mailto:ellen.van.rompaey at ricoh.be%3cmailto:ellen.van.rompaey at ricoh.be>
<mailto:ellen.van.rompaey at ricoh.be>>; Erna De Latte <erna.de
<http://erna.de/> .latte at ricoh.be<mailto:erna.de <http://erna.de/>
.latte at ricoh.be>>
Subject: RE: <Urgent> Etex - Indonesia - Outstanding Order


Internal

Kind reminder

From: #RBS-etex-gac <etex-gac at ricoh-europe.com
<mailto:etex-gac at ricoh-europe.com%3cmailto:etex-gac at ricoh-europe.com>
<mailto:etex-gac at ricoh-europe.com>>
Sent: Thursday, July 14, 2022 9:44 AM
To: Soenwono <soenwono at moderndatasolusi.com
<mailto:soenwono at moderndatasolusi.com%3cmailto:soenwono at moderndatasolusi.com
> <mailto:soenwono at moderndatasolusi.com>>; Patricia Foong Swee See
<Patricia.Foong at ricoh.com.my
<mailto:Patricia.Foong at ricoh.com.my%3cmailto:Patricia.Foong at ricoh.com.my>
<mailto:Patricia.Foong at ricoh.com.my>>; Justina Sim <Justina.sim at ricoh.com.my
<mailto:Justina.sim at ricoh.com.my%3cmailto:Justina.sim at ricoh.com.my>
<mailto:Justina.sim at ricoh.com.my>>; Daoyang Lee <Daoyang_Lee at rapp.ricoh.com
<mailto:Daoyang_Lee at rapp.ricoh.com%3cmailto:Daoyang_Lee at rapp.ricoh.com>
<mailto:Daoyang_Lee at rapp.ricoh.com>>
Cc: 'RGS Support Group' <rgs.support <http://rgs.support/>
@ricoh.com.my<mailto:rgs.support <http://rgs.support/> @ricoh.com.my>>;
Denise Kusi <denise.kusi at jp.ricoh.com
<mailto:denise.kusi at jp.ricoh.com%3cmailto:denise.kusi at jp.ricoh.com>
<mailto:denise.kusi at jp.ricoh.com>>; #RBS-etex-gac <etex-gac at ricoh-europe.com
<mailto:etex-gac at ricoh-europe.com%3cmailto:etex-gac at ricoh-europe.com>
<mailto:etex-gac at ricoh-europe.com>>; 'Mabel Seow' <Mabel_Seow at rapp.ricoh.com
<mailto:Mabel_Seow at rapp.ricoh.com%3cmailto:Mabel_Seow at rapp.ricoh.com>
<mailto:Mabel_Seow at rapp.ricoh.com>>; Ellen Van Rompaey
<ellen.van.rompaey at ricoh.be
<mailto:ellen.van.rompaey at ricoh.be%3cmailto:ellen.van.rompaey at ricoh.be>
<mailto:ellen.van.rompaey at ricoh.be>>; Erna De Latte <erna.de
<http://erna.de/> .latte at ricoh.be<mailto:erna.de <http://erna.de/>
.latte at ricoh.be>>
Subject: RE: <Urgent> Etex - Indonesia - Outstanding Order


Internal

Hello Sun Sun,

Please let me know if 1 printer has been delivered already. Please keep me
updated ETA for other printers.

Thank you,

Kind regards

Joanna Mscichowska

Global Accounts Coordinator


Ricoh Business Services
Olivia Business Centre
Olivia Star 6th Floor
Aleja Grunwaldzka 472C
80-309 Gdansk
--Tel.+48587338043
[cid:image001.png at 01D8C84A.2B57A950]<https://eur02.safelinks.protection.outl
ook.com/?url=http%3A%2F%2Fwww.ricoh.pl%2F <http://www.ricoh.pl/>
&data=05%7C01%7Cetex-gac%40ricoh-europe.com%7C22c8672e7f5d482790f808da8cca22
91%7Cdd29478d624e429eb453fffc969ac768%7C0%7C0%7C637977097103568199%7CUnknown
%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6M
n0%3D%7C3000%7C%7C%7C&sdata=fv4wBBIKuLUVY3UVqQZ40deOLZ5pwru%2BTwiy6ky9qjo%3D
&reserved=0>

[cid:image002.png at 01D8C84A.2B57A950]
<https://eur02.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.facebo
ok.com%2FRicohPolska <http://www.facebook.com/RicohPolska>
&data=05%7C01%7Cetex-gac%40ricoh-europe.com%7C22c8672e7f5d482790f808da8cca22
91%7Cdd29478d624e429eb453fffc969ac768%7C0%7C0%7C637977097103724530%7CUnknown
%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6M
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<https://eur02.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.twitte
r.com%2Fricoheurope <http://www.twitter.com/ricoheurope>
&data=05%7C01%7Cetex-gac%40ricoh-europe.com%7C22c8672e7f5d482790f808da8cca22
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<https://eur02.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.youtub
e.com%2Fricohpolska <http://www.youtube.com/ricohpolska>
&data=05%7C01%7Cetex-gac%40ricoh-europe.com%7C22c8672e7f5d482790f808da8cca22
91%7Cdd29478d624e429eb453fffc969ac768%7C0%7C0%7C637977097103724530%7CUnknown
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From: Soenwono <soenwono at moderndatasolusi.com
<mailto:soenwono at moderndatasolusi.com%3cmailto:soenwono at moderndatasolusi.com
> <mailto:soenwono at moderndatasolusi.com>>
Sent: Tuesday, July 12, 2022 11:30 AM
To: Patricia Foong Swee See <Patricia.Foong at ricoh.com.my
<mailto:Patricia.Foong at ricoh.com.my%3cmailto:Patricia.Foong at ricoh.com.my>
<mailto:Patricia.Foong at ricoh.com.my>>; #RBS-etex-gac
<etex-gac at ricoh-europe.com
<mailto:etex-gac at ricoh-europe.com%3cmailto:etex-gac at ricoh-europe.com>
<mailto:etex-gac at ricoh-europe.com>>; Justina Sim <Justina.sim at ricoh.com.my
<mailto:Justina.sim at ricoh.com.my%3cmailto:Justina.sim at ricoh.com.my>
<mailto:Justina.sim at ricoh.com.my>>; Daoyang Lee <Daoyang_Lee at rapp.ricoh.com
<mailto:Daoyang_Lee at rapp.ricoh.com%3cmailto:Daoyang_Lee at rapp.ricoh.com>
<mailto:Daoyang_Lee at rapp.ricoh.com>>
Cc: 'RGS Support Group' <rgs.support <http://rgs.support/>
@ricoh.com.my<mailto:rgs.support <http://rgs.support/> @ricoh.com.my>>;
Denise Kusi <denise.kusi at jp.ricoh.com
<mailto:denise.kusi at jp.ricoh.com%3cmailto:denise.kusi at jp.ricoh.com>
<mailto:denise.kusi at jp.ricoh.com>>; 'Mabel Seow' <Mabel_Seow at rapp.ricoh.com
<mailto:Mabel_Seow at rapp.ricoh.com%3cmailto:Mabel_Seow at rapp.ricoh.com>
<mailto:Mabel_Seow at rapp.ricoh.com>>; Ellen Van Rompaey
<ellen.van.rompaey at ricoh.be
<mailto:ellen.van.rompaey at ricoh.be%3cmailto:ellen.van.rompaey at ricoh.be>
<mailto:ellen.van.rompaey at ricoh.be>>; Erna De Latte <erna.de
<http://erna.de/> .latte at ricoh.be<mailto:erna.de <http://erna.de/>
.latte at ricoh.be>>
Subject: RE: <Urgent> Etex - Indonesia - Outstanding Order


This message was sent from an external source. Please be careful opening
attachments/links or replying to sources you don't know.
Hi Joanna,

1 unit P 502 will be delivered tomorrow to Karawang.
We are currently arranging the delivery with the expedition for the other 2
units P 502..

For the 2 units IMC 300, I've escalated it to my management to speed up the
completion of order to RICOH.. let me check and confirm again with my
management to get the ETA ya

Thank you
BR,
Soenwono.

From: Patricia Foong <Patricia.Foong at ricoh.com.my
<mailto:Patricia.Foong at ricoh.com.my%3cmailto:Patricia.Foong at ricoh.com.my>
<mailto:Patricia.Foong at ricoh.com.my>>
Sent: 11 July 2022 20:11
To: #RBS-etex-gac <etex-gac at ricoh-europe.com
<mailto:etex-gac at ricoh-europe.com%3cmailto:etex-gac at ricoh-europe.com>
<mailto:etex-gac at ricoh-europe.com>>; soenwono <soenwono at moderndatasolusi.com
<mailto:soenwono at moderndatasolusi.com%3cmailto:soenwono at moderndatasolusi.com
> <mailto:soenwono at moderndatasolusi.com>>; Justina Sim
<Justina.Sim at ricoh.com.my
<mailto:Justina.Sim at ricoh.com.my%3cmailto:Justina.Sim at ricoh.com.my>
<mailto:Justina.Sim at ricoh.com.my>>; Daoyang Lee <Daoyang_Lee at rapp.ricoh.com
<mailto:Daoyang_Lee at rapp.ricoh.com%3cmailto:Daoyang_Lee at rapp.ricoh.com>
<mailto:Daoyang_Lee at rapp.ricoh.com>>
Cc: RGS Support Group <rgs.support <http://rgs.support/>
@ricoh.com.my<mailto:rgs.support <http://rgs.support/> @ricoh.com.my>>;
Denise Kusi <denise.kusi at jp.ricoh.com
<mailto:denise.kusi at jp.ricoh.com%3cmailto:denise.kusi at jp.ricoh.com>
<mailto:denise.kusi at jp.ricoh.com>>; Mabel Seow <Mabel_Seow at rapp.ricoh.com
<mailto:Mabel_Seow at rapp.ricoh.com%3cmailto:Mabel_Seow at rapp.ricoh.com>
<mailto:Mabel_Seow at rapp.ricoh.com>>; Ellen Van Rompaey
<ellen.van.rompaey at ricoh.be
<mailto:ellen.van.rompaey at ricoh.be%3cmailto:ellen.van.rompaey at ricoh.be>
<mailto:ellen.van.rompaey at ricoh.be>>; Erna De Latte <erna.de
<http://erna.de/> .latte at ricoh.be<mailto:erna.de <http://erna.de/>
.latte at ricoh.be>>
Subject: RE: <Urgent> Etex - Indonesia - Outstanding Order

Dear Joanna,

Please allow me to respond.

Sun Sun will provide you an update tomorrow morning for more clarity.



Thank you.
Patricia Foong
Senior Global Account Coordinator
Ricoh Global Services Greater Asia Pacific
Business Operation Division
Mobile Phone : +6016 410 4493
patricia.foong at ricoh.com.my
<mailto:patricia.foong at ricoh.com.my%3cmailto:patricia.foong at ricoh.com.my>
<mailto:patricia.foong at ricoh.com.my>
RICOH (Malaysia) Sdn Bhd  (10078-W)
UG-D6, Level Upper Ground,
Utropolis Suites 2, Jalan Kontraktor U1/14,
40150 Shah Alam, Selangor,
Malaysia.

Service Hotline: 1300 88 8228
Website: www.ricoh.com.my <http://www.ricoh.com.my/>
<https://eur02.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.ricoh.
com.my%2F <http://www.ricoh.com.my/>
&data=05%7C01%7Cetex-gac%40ricoh-europe.com%7C22c8672e7f5d482790f808da8cca22
91%7Cdd29478d624e429eb453fffc969ac768%7C0%7C0%7C637977097103724530%7CUnknown
%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6M
n0%3D%7C3000%7C%7C%7C&sdata=VcjU3DwR1l%2BSwGljluD5IyOF5Cx8GNX2WmHvU3LYOzg%3D
&reserved=0>

[cid:image005.jpg at 01D8C84A.2B57A950]<https://eur02.safelinks.protection.outl
ook.com/?url=https%3A%2F%2Fwww.ricoh.com.my%2F <https://www.ricoh.com.my/>
&data=05%7C01%7Cetex-gac%40ricoh-europe.com%7C22c8672e7f5d482790f808da8cca22
91%7Cdd29478d624e429eb453fffc969ac768%7C0%7C0%7C637977097103724530%7CUnknown
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&reserved=0>

This message together with any attachments is confidential and intended
solely for the person or entity to whom it is addressed. It contains
information that is confidential and that may be legally privileged. If you
are not the intended recipient (or if you have received this message in
error), please notify the sender immediately by replying to this message and
delete this e-mail (and any other record of it) from your system. Please do
not copy or use it for any purpose. Recipient is advised to check this email
and any attachments for the presence of trojans or viruses. The company
accepts no liability for any damage caused by any virus transmitted by this
email.

From: #RBS-etex-gac
<etex-gac at ricoh-europe.com<mailto:etex-gac at ricoh-europe.com>>
Sent: Monday, July 11, 2022 8:11 PM
To: soenwono
<soenwono at moderndatasolusi.com<mailto:soenwono at moderndatasolusi.com>>;
Justina Sim <Justina.Sim at ricoh.com.my<mailto:Justina.Sim at ricoh.com.my>>;
Daoyang Lee <Daoyang_Lee at rapp.ricoh.com<mailto:Daoyang_Lee at rapp.ricoh.com>>
Cc: RGS Support Group <rgs.support <http://rgs.support/>
@ricoh.com.my<mailto:rgs.support <http://rgs.support/> @ricoh.com.my>>;
#RBS-etex-gac <etex-gac at ricoh-europe.com<mailto:etex-gac at ricoh-europe.com>>;
Denise Kusi <denise.kusi at jp.ricoh.com<mailto:denise.kusi at jp.ricoh.com>>;
Mabel Seow <Mabel_Seow at rapp.ricoh.com<mailto:Mabel_Seow at rapp.ricoh.com>>;
Ellen Van Rompaey
<ellen.van.rompaey at ricoh.be<mailto:ellen.van.rompaey at ricoh.be>>; Erna De
Latte <erna.de <http://erna.de/> .latte at ricoh.be<mailto:erna.de
<http://erna.de/> .latte at ricoh.be>>
Subject: RE: <Urgent> Etex - Indonesia - Outstanding Order

Internal Kind reminder. From: #RBS-etex-gac
<etex-gac at ricoh-europe.com<mailto:etex-gac at ricoh-europe.com>> Sent: Friday,
July 8, 2022 11:06 AM To: Soenwono
<soenwono at moderndatasolusi.com<mailto:soenwono at moderndatasolusi.com>>;
Justina Sim <Justina.sim at ricoh.com.my<mailto:Justina.sim at ricoh.com.my>>;
Daoyang Lee <Daoyang_Lee at rapp.ricoh.com<mailto:Daoyang_Lee at rapp.ricoh.com>>
ZjQcmQRYFpfptBannerStart
CAUTION: This Email is from an EXTERNAL source. Ensure you trust this sender
before clicking on any links or attachments.
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Internal

Kind reminder.

From: #RBS-etex-gac
<etex-gac at ricoh-europe.com<mailto:etex-gac at ricoh-europe.com>>
Sent: Friday, July 8, 2022 11:06 AM
To: Soenwono
<soenwono at moderndatasolusi.com<mailto:soenwono at moderndatasolusi.com>>;
Justina Sim <Justina.sim at ricoh.com.my<mailto:Justina.sim at ricoh.com.my>>;
Daoyang Lee <Daoyang_Lee at rapp.ricoh.com<mailto:Daoyang_Lee at rapp.ricoh.com>>
Cc: 'RGS Support Group' <rgs.support <http://rgs.support/>
@ricoh.com.my<mailto:rgs.support <http://rgs.support/> @ricoh.com.my>>;
Denise Kusi <denise.kusi at jp.ricoh.com<mailto:denise.kusi at jp.ricoh.com>>;
'Mabel Seow' <Mabel_Seow at rapp.ricoh.com<mailto:Mabel_Seow at rapp.ricoh.com>>;
Ellen Van Rompaey
<ellen.van.rompaey at ricoh.be<mailto:ellen.van.rompaey at ricoh.be>>;
#RBS-etex-gac <etex-gac at ricoh-europe.com<mailto:etex-gac at ricoh-europe.com>>;
Erna De Latte <erna.de <http://erna.de/> .latte at ricoh.be<mailto:erna.de
<http://erna.de/> .latte at ricoh.be>>
Subject: RE: <Urgent> Etex - Indonesia - Outstanding Order


Internal

Hello Sun Sun,

I thought we were suppose to deliver P502 beginning of June. What is the ETA
I can give them now? How can we track this?
With regards to IMC 300 F what ETA I shall give to the customer?

I need a relevant ETA's as the customer is waiting for this order nearly one
year. I appreciate supply chain problems however we need to give as accurate
ETA as possible.

Thank you,

Kind regards

Joanna Mscichowska

Global Accounts Coordinator


Ricoh Business Services
Olivia Business Centre
Olivia Star 6th Floor
Aleja Grunwaldzka 472C
80-309 Gdansk
--Tel.+48587338043
[cid:image001.png at 01D8C84A.2B57A950]<https://eur02.safelinks.protection.outl
ook.com/?url=http%3A%2F%2Fwww.ricoh.pl%2F <http://www.ricoh.pl/>
&data=05%7C01%7Cetex-gac%40ricoh-europe.com%7C22c8672e7f5d482790f808da8cca22
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[cid:image002.png at 01D8C84A.2B57A950]
<https://eur02.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.facebo
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&data=05%7C01%7Cetex-gac%40ricoh-europe.com%7C22c8672e7f5d482790f808da8cca22
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<https://eur02.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.twitte
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&data=05%7C01%7Cetex-gac%40ricoh-europe.com%7C22c8672e7f5d482790f808da8cca22
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<https://eur02.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.youtub
e.com%2Fricohpolska <http://www.youtube.com/ricohpolska>
&data=05%7C01%7Cetex-gac%40ricoh-europe.com%7C22c8672e7f5d482790f808da8cca22
91%7Cdd29478d624e429eb453fffc969ac768%7C0%7C0%7C637977097103724530%7CUnknown
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&reserved=0>




From: Soenwono
<soenwono at moderndatasolusi.com<mailto:soenwono at moderndatasolusi.com>>
Sent: Friday, July 8, 2022 10:41 AM
To: #RBS-etex-gac
<etex-gac at ricoh-europe.com<mailto:etex-gac at ricoh-europe.com>>; Justina Sim
<Justina.sim at ricoh.com.my<mailto:Justina.sim at ricoh.com.my>>; Daoyang Lee
<Daoyang_Lee at rapp.ricoh.com<mailto:Daoyang_Lee at rapp.ricoh.com>>
Cc: 'RGS Support Group' <rgs.support <http://rgs.support/>
@ricoh.com.my<mailto:rgs.support <http://rgs.support/> @ricoh.com.my>>;
Denise Kusi <denise.kusi at jp.ricoh.com<mailto:denise.kusi at jp.ricoh.com>>;
'Mabel Seow' <Mabel_Seow at rapp.ricoh.com<mailto:Mabel_Seow at rapp.ricoh.com>>
Subject: RE: <Urgent> Etex - Indonesia - Outstanding Order


This message was sent from an external source. Please be careful opening
attachments/links or replying to sources you don't know.
Hi Joana,

We just complete the staging of P 502 and will arrange a delivery of P 502 

Ricoh Europe Holdings PLC is a company registered in England, under company
number 06273215, with a registered office at 20 Triton Street, London, NW1
3BF. The UK business of Ricoh Europe Holdings PLC is operated by: (i) Ricoh
Europe PLC, a company registered in England under company number 00720944,
with a registered office at 20 Triton Street, London, NW1 3BF; (ii) Ricoh UK
Limited, a company registered in England under company number 01271033, with
a registered office at Ricoh House, 800 Pavilion Drive, Northampton, NN4
7YL; and (iii) Ricoh Capital Limited, a company registered in England under
company number 03001351, with a registered office at 20 Triton Street,
London, NW1 3BF Please consider the environment before printing this e-mail 

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