[It.team] AMADEUS upgrade SLNX V3 (JAKARTA)

Soenwono soenwono at moderndatasolusi.com
Fri Jun 23 07:14:48 UTC 2023 

Hi Ruben

Sorry we missed this schedule. We will schedule our IT team do it on next
Monday 26 June 2023, Please advise if this is Okay

 

Hi Pak Syahrial,

Please arrange your visit to Amadeus office on 26 June ya 

 

Thank you

 

Regards,

Soenwono Suprapto | GMA & Direct Dept Head

T: +62 21-27937489

F: +62 21-27937486

M: +62-87771697791

 <http://www.moderndatasolusi.com/> www.moderndatasolusi.com

 

PT MODERN DATA SOLUSI 

 <https://goo.gl/maps/ta17fqnTWbL2> JL. Sultan Iskandar Muda No. 29,
Kebayoran Lama Utara, Kebayoran Lama - Jakarta Selatan 12240



 

From: Ruben Nunez <Ruben.Nunez at ricoh.es> 
Sent: 22 June 2023 22:06
To: 'Soenwono' <soenwono at moderndatasolusi.com>; Ignacio Fortea Hoyo
<Ignacio.Fortea at ricoh.es>; Cynthia Ho <Cynthia_Ho at rapp.ricoh.com>
Cc: 'it.team' <it.team at moderndatasolusi.com>; 'erik at moderndatasolusi. com'
<erik at moderndatasolusi.com>; 'Etik' <helpdesk at moderndatasolusi.com>; 'Henry
Sutanto' <henry.sutanto at moderndatasolusi.com>; 'Yan Budiman'
<yan at moderndatasolusi.com>; 'it.team' <it.team at moderndatasolusi.com>
Subject: RE: AMADEUS upgrade SLNX V3 (JAKARTA) 
Sensitivity: Confidential

 

Dears, 

 

Can we have any info , global customer confirm us that nobody from Ricoh
came to the site to perform the device

 

Please let us know in order to inform

 

Best

ruben

 

From: Ruben Nunez 
Sent: miércoles, 21 de junio de 2023 20:10
To: Soenwono <soenwono at moderndatasolusi.com
<mailto:soenwono at moderndatasolusi.com> >; Ignacio Fortea Hoyo
<Ignacio.Fortea at ricoh.es <mailto:Ignacio.Fortea at ricoh.es> >; Cynthia Ho
<Cynthia_Ho at rapp.ricoh.com <mailto:Cynthia_Ho at rapp.ricoh.com> >
Cc: 'it.team' <it.team at moderndatasolusi.com
<mailto:it.team at moderndatasolusi.com> >; 'erik at moderndatasolusi. com'
<erik at moderndatasolusi.com <mailto:erik at moderndatasolusi.com> >; 'Etik'
<helpdesk at moderndatasolusi.com <mailto:helpdesk at moderndatasolusi.com> >;
'Henry Sutanto' <henry.sutanto at moderndatasolusi.com
<mailto:henry.sutanto at moderndatasolusi.com> >; 'Yan Budiman'
<yan at moderndatasolusi.com <mailto:yan at moderndatasolusi.com> >; 'it.team'
<it.team at moderndatasolusi.com <mailto:it.team at moderndatasolusi.com> >
Subject: RE: AMADEUS upgrade SLNX V3 (JAKARTA) 
Sensitivity: Confidential

 

Dears ,

can you confirm that device has been performed?¿

 

Thanks in advanced

Best

 

ruben

 

From: Soenwono <soenwono at moderndatasolusi.com
<mailto:soenwono at moderndatasolusi.com> > 
Sent: jueves, 25 de mayo de 2023 10:21
To: Ignacio Fortea Hoyo <Ignacio.Fortea at ricoh.es
<mailto:Ignacio.Fortea at ricoh.es> >; Cynthia Ho <Cynthia_Ho at rapp.ricoh.com
<mailto:Cynthia_Ho at rapp.ricoh.com> >
Cc: Ruben Nunez <Ruben.Nunez at ricoh.es <mailto:Ruben.Nunez at ricoh.es> >;
'it.team' <it.team at moderndatasolusi.com
<mailto:it.team at moderndatasolusi.com> >; 'erik at moderndatasolusi. com'
<erik at moderndatasolusi.com <mailto:erik at moderndatasolusi.com> >; 'Etik'
<helpdesk at moderndatasolusi.com <mailto:helpdesk at moderndatasolusi.com> >;
'Henry Sutanto' <henry.sutanto at moderndatasolusi.com
<mailto:henry.sutanto at moderndatasolusi.com> >; 'Yan Budiman'
<yan at moderndatasolusi.com <mailto:yan at moderndatasolusi.com> >; 'it.team'
<it.team at moderndatasolusi.com <mailto:it.team at moderndatasolusi.com> >
Subject: RE: AMADEUS upgrade SLNX V3 (JAKARTA) 
Sensitivity: Confidential

 

This message was sent from an external source. Please be careful opening
attachments/links or replying to sources you don’t know.

Hi Ignacio,

Noted we will schedule the engineer to the site on June 19th.

 

Hi IT team,

Please schedule your visit to Amadus office on June 19th to do the seeting. 

 

Thank you 

 

Regards,

Soenwono Suprapto | GMA & Direct Dept Head

T: +62 21-27937489

F: +62 21-27937486

M: +62-87771697791

 <http://www.moderndatasolusi.com/> www.moderndatasolusi.com

 

PT MODERN DATA SOLUSI 

 <https://goo.gl/maps/ta17fqnTWbL2> JL. Sultan Iskandar Muda No. 29,
Kebayoran Lama Utara, Kebayoran Lama - Jakarta Selatan 12240



 

From: Ignacio Fortea Hoyo <Ignacio.Fortea at ricoh.es
<mailto:Ignacio.Fortea at ricoh.es> > 
Sent: 09 May 2023 19:02
To: Soenwono <soenwono at moderndatasolusi.com
<mailto:soenwono at moderndatasolusi.com> >; Cynthia Ho
<Cynthia_Ho at rapp.ricoh.com <mailto:Cynthia_Ho at rapp.ricoh.com> >
Cc: Ruben Nunez <Ruben.Nunez at ricoh.es <mailto:Ruben.Nunez at ricoh.es> >;
'it.team' <it.team at moderndatasolusi.com
<mailto:it.team at moderndatasolusi.com> >; 'erik at moderndatasolusi. com'
<erik at moderndatasolusi.com <mailto:erik at moderndatasolusi.com> >; 'Etik'
<helpdesk at moderndatasolusi.com <mailto:helpdesk at moderndatasolusi.com> >;
'Henry Sutanto' <henry.sutanto at moderndatasolusi.com
<mailto:henry.sutanto at moderndatasolusi.com> >; 'Yan Budiman'
<yan at moderndatasolusi.com <mailto:yan at moderndatasolusi.com> >; 'it.team'
<it.team at moderndatasolusi.com <mailto:it.team at moderndatasolusi.com> >
Subject: RE: AMADEUS upgrade SLNX V3 (JAKARTA) 
Sensitivity: Confidential

 

Internal

 

Hello Soenwono,

 

First of all, sorry for the changes.

 

In the last roadmap Amadeus Global team send us, they changed the
implementation in Jakarta for the week 25. I propose you to install SLNX v3
June 19th.

 

Please, tell me if is possible and confirm the date with Amadeus local
contact.

 

Best regards

 

Ignacio Fortea
Project Manager
Managed Cloud Print Services

RICOH ESPAÑA S.L.U
C/Cantabria, 2 PB B Edificio Amura 
28108 Alcobendas - Madrid 
Tel: 917082050 ext. 2007 
Mobile: 677581003
Fax: 912684798
 <mailto:ignacio.fortea at ricoh.es> ignacio.fortea at ricoh.es 
 <http://www.ricoh.es/> www.ricoh.es

 <http://www.ricoh.es/> 

 <http://www.facebook.com/ricohspain>    <http://www.twitter.com/ricohspain>
<http://www.youtube.com/ricohspain>
<http://www.linkedin.com/company/ricoh-espana-slu>   



 

From: Soenwono <soenwono at moderndatasolusi.com
<mailto:soenwono at moderndatasolusi.com> > 
Sent: martes, 9 de mayo de 2023 11:21
To: Ignacio Fortea Hoyo <Ignacio.Fortea at ricoh.es
<mailto:Ignacio.Fortea at ricoh.es> >; Cynthia Ho <Cynthia_Ho at rapp.ricoh.com
<mailto:Cynthia_Ho at rapp.ricoh.com> >
Cc: Ruben Nunez <Ruben.Nunez at ricoh.es <mailto:Ruben.Nunez at ricoh.es> >;
'it.team' <it.team at moderndatasolusi.com
<mailto:it.team at moderndatasolusi.com> >; 'erik at moderndatasolusi. com'
<erik at moderndatasolusi.com <mailto:erik at moderndatasolusi.com> >; 'Etik'
<helpdesk at moderndatasolusi.com <mailto:helpdesk at moderndatasolusi.com> >;
'Henry Sutanto' <henry.sutanto at moderndatasolusi.com
<mailto:henry.sutanto at moderndatasolusi.com> >; 'Yan Budiman'
<yan at moderndatasolusi.com <mailto:yan at moderndatasolusi.com> >; 'it.team'
<it.team at moderndatasolusi.com <mailto:it.team at moderndatasolusi.com> >
Subject: RE: AMADEUS upgrade SLNX V3 (JAKARTA) 
Sensitivity: Confidential

 

This message was sent from an external source. Please be careful opening
attachments/links or replying to sources you don’t know.

Hi Ignacio,

 

A changes is made by Amadeus that they request to do a setting on 25 May 

 

Thank you

 

Regards,

Soenwono Suprapto | GMA & Direct Dept Head

T: +62 21-27937489

F: +62 21-27937486

M: +62-87771697791

 <http://www.moderndatasolusi.com/> www.moderndatasolusi.com

 

PT MODERN DATA SOLUSI 

 <https://goo.gl/maps/ta17fqnTWbL2> JL. Sultan Iskandar Muda No. 29,
Kebayoran Lama Utara, Kebayoran Lama - Jakarta Selatan 12240



 

From: Soenwono <soenwono at moderndatasolusi.com
<mailto:soenwono at moderndatasolusi.com> > 
Sent: 09 May 2023 12:13
To: 'Ignacio Fortea Hoyo' <Ignacio.Fortea at ricoh.es
<mailto:Ignacio.Fortea at ricoh.es> >; 'Cynthia Ho' <Cynthia_Ho at rapp.ricoh.com
<mailto:Cynthia_Ho at rapp.ricoh.com> >
Cc: 'Ruben Nunez' <Ruben.Nunez at ricoh.es <mailto:Ruben.Nunez at ricoh.es> >;
'it.team' <it.team at moderndatasolusi.com
<mailto:it.team at moderndatasolusi.com> >; 'erik at moderndatasolusi. com'
<erik at moderndatasolusi.com <mailto:erik at moderndatasolusi.com> >; 'Etik'
<helpdesk at moderndatasolusi.com <mailto:helpdesk at moderndatasolusi.com> >;
'Henry Sutanto' <henry.sutanto at moderndatasolusi.com
<mailto:henry.sutanto at moderndatasolusi.com> >; 'Yan Budiman'
<yan at moderndatasolusi.com <mailto:yan at moderndatasolusi.com> >
Subject: RE: AMADEUS upgrade SLNX V3 (JAKARTA) 
Sensitivity: Confidential

 

Hi Ignacio,

 

Please note It will be on 16th May 2023.

 

Thank you.

 

Regards,

Soenwono Suprapto | GMA & Direct Dept Head

T: +62 21-27937489

F: +62 21-27937486

M: +62-87771697791

 <http://www.moderndatasolusi.com/> www.moderndatasolusi.com

 

PT MODERN DATA SOLUSI 

 <https://goo.gl/maps/ta17fqnTWbL2> JL. Sultan Iskandar Muda No. 29,
Kebayoran Lama Utara, Kebayoran Lama - Jakarta Selatan 12240



 

From: Ignacio Fortea Hoyo <Ignacio.Fortea at ricoh.es
<mailto:Ignacio.Fortea at ricoh.es> > 
Sent: 26 April 2023 19:56
To: Soenwono <soenwono at moderndatasolusi.com
<mailto:soenwono at moderndatasolusi.com> >; Cynthia Ho
<Cynthia_Ho at rapp.ricoh.com <mailto:Cynthia_Ho at rapp.ricoh.com> >
Cc: Ruben Nunez <Ruben.Nunez at ricoh.es <mailto:Ruben.Nunez at ricoh.es> >;
'it.team' <it.team at moderndatasolusi.com
<mailto:it.team at moderndatasolusi.com> >; 'erik at moderndatasolusi. com'
<erik at moderndatasolusi.com <mailto:erik at moderndatasolusi.com> >; 'Etik'
<helpdesk at moderndatasolusi.com <mailto:helpdesk at moderndatasolusi.com> >;
'Henry Sutanto' <henry.sutanto at moderndatasolusi.com
<mailto:henry.sutanto at moderndatasolusi.com> >; 'Yan Budiman'
<yan at moderndatasolusi.com <mailto:yan at moderndatasolusi.com> >
Subject: RE: AMADEUS upgrade SLNX V3 (JAKARTA) 
Sensitivity: Confidential

 

Internal

 

Hello Soenwono,

 

Thanks, please confirm us the date when you contact with the costumer.

 

Regards

 

Ignacio Fortea
Project Manager
Managed Cloud Print Services

RICOH ESPAÑA S.L.U
C/Cantabria, 2 PB B Edificio Amura 
28108 Alcobendas - Madrid 
Tel: 917082050 ext. 2007 
Mobile: 677581003
Fax: 912684798
 <mailto:ignacio.fortea at ricoh.es> ignacio.fortea at ricoh.es 
 <http://www.ricoh.es/> www.ricoh.es

 <http://www.ricoh.es/> 

 <http://www.facebook.com/ricohspain>    <http://www.twitter.com/ricohspain>
<http://www.youtube.com/ricohspain>
<http://www.linkedin.com/company/ricoh-espana-slu>   



 

From: Soenwono <soenwono at moderndatasolusi.com
<mailto:soenwono at moderndatasolusi.com> > 
Sent: miércoles, 26 de abril de 2023 5:05
To: Ignacio Fortea Hoyo <Ignacio.Fortea at ricoh.es
<mailto:Ignacio.Fortea at ricoh.es> >; Cynthia Ho <Cynthia_Ho at rapp.ricoh.com
<mailto:Cynthia_Ho at rapp.ricoh.com> >
Cc: Ruben Nunez <Ruben.Nunez at ricoh.es <mailto:Ruben.Nunez at ricoh.es> >;
'it.team' <it.team at moderndatasolusi.com
<mailto:it.team at moderndatasolusi.com> >; 'erik at moderndatasolusi. com'
<erik at moderndatasolusi.com <mailto:erik at moderndatasolusi.com> >; 'Etik'
<helpdesk at moderndatasolusi.com <mailto:helpdesk at moderndatasolusi.com> >;
'Henry Sutanto' <henry.sutanto at moderndatasolusi.com
<mailto:henry.sutanto at moderndatasolusi.com> >; 'Yan Budiman'
<yan at moderndatasolusi.com <mailto:yan at moderndatasolusi.com> >
Subject: RE: AMADEUS upgrade SLNX V3 (JAKARTA) 
Sensitivity: Confidential

 

This message was sent from an external source. Please be careful opening
attachments/links or replying to sources you don’t know.

Hi Ignacio,

 

Noted, I will contact Pak Ferdinand for further communication & arrangement.


 

Thank you. 

 

Regards,

Soenwono Suprapto | GMA & Direct Dept Head

T: +62 21-27937489

F: +62 21-27937486

M: +62-87771697791

 <http://www.moderndatasolusi.com/> www.moderndatasolusi.com

 

PT MODERN DATA SOLUSI 

 <https://goo.gl/maps/ta17fqnTWbL2> JL. Sultan Iskandar Muda No. 29,
Kebayoran Lama Utara, Kebayoran Lama - Jakarta Selatan 12240



 

From: Ignacio Fortea Hoyo <Ignacio.Fortea at ricoh.es
<mailto:Ignacio.Fortea at ricoh.es> > 
Sent: 25 April 2023 14:19
To: Soenwono <soenwono at moderndatasolusi.com
<mailto:soenwono at moderndatasolusi.com> >; Cynthia Ho
<Cynthia_Ho at rapp.ricoh.com <mailto:Cynthia_Ho at rapp.ricoh.com> >
Cc: Ruben Nunez <Ruben.Nunez at ricoh.es <mailto:Ruben.Nunez at ricoh.es> >;
'it.team' <it.team at moderndatasolusi.com
<mailto:it.team at moderndatasolusi.com> >; erik at moderndatasolusi. com
<erik at moderndatasolusi.com <mailto:erik at moderndatasolusi.com> >; 'Etik'
<helpdesk at moderndatasolusi.com <mailto:helpdesk at moderndatasolusi.com> >;
'Henry Sutanto' <henry.sutanto at moderndatasolusi.com
<mailto:henry.sutanto at moderndatasolusi.com> >; 'Yan Budiman'
<yan at moderndatasolusi.com <mailto:yan at moderndatasolusi.com> >
Subject: RE: AMADEUS upgrade SLNX V3 (JAKARTA) 
Sensitivity: Confidential

 

Internal

 

Hi Soenwono,

 

Yes, we need it.

 

Please, confirm the date with Amadeus contact in Jakarta
(ferdinand.codizal at amadeus.com <mailto:ferdinand.codizal at amadeus.com> ).
Ferdinand will inform you about the exactly persona will be in the office
waiting for the engineer.

 

Regards

 

Ignacio Fortea
Project Manager
Managed Cloud Print Services

RICOH ESPAÑA S.L.U
C/Cantabria, 2 PB B Edificio Amura 
28108 Alcobendas - Madrid 
Tel: 917082050 ext. 2007 
Mobile: 677581003
Fax: 912684798
 <mailto:ignacio.fortea at ricoh.es> ignacio.fortea at ricoh.es 
 <http://www.ricoh.es/> www.ricoh.es

 <http://www.ricoh.es/> 

 <http://www.facebook.com/ricohspain>    <http://www.twitter.com/ricohspain>
<http://www.youtube.com/ricohspain>
<http://www.linkedin.com/company/ricoh-espana-slu>   



 

From: Soenwono <soenwono at moderndatasolusi.com
<mailto:soenwono at moderndatasolusi.com> > 
Sent: lunes, 24 de abril de 2023 18:52
To: Ignacio Fortea Hoyo <Ignacio.Fortea at ricoh.es
<mailto:Ignacio.Fortea at ricoh.es> >; Cynthia Ho <Cynthia_Ho at rapp.ricoh.com
<mailto:Cynthia_Ho at rapp.ricoh.com> >
Cc: Ruben Nunez <Ruben.Nunez at ricoh.es <mailto:Ruben.Nunez at ricoh.es> >;
'it.team' <it.team at moderndatasolusi.com
<mailto:it.team at moderndatasolusi.com> >; erik at moderndatasolusi. com
<erik at moderndatasolusi.com <mailto:erik at moderndatasolusi.com> >; 'Etik'
<helpdesk at moderndatasolusi.com <mailto:helpdesk at moderndatasolusi.com> >;
'Henry Sutanto' <henry.sutanto at moderndatasolusi.com
<mailto:henry.sutanto at moderndatasolusi.com> >; 'Yan Budiman'
<yan at moderndatasolusi.com <mailto:yan at moderndatasolusi.com> >
Subject: RE: AMADEUS upgrade SLNX V3 (JAKARTA) 
Sensitivity: Confidential

 

This message was sent from an external source. Please be careful opening
attachments/links or replying to sources you don’t know.

Hi Ignacio,

 

So you need our engineer to be at Amadeus site on May 10th  to follow the
setting as per attached?

 

Thank you. 

 

Regards,

Soenwono Suprapto | GMA & Direct Dept Head

T: +62 21-27937489

F: +62 21-27937486

M: +62-87771697791

 <http://www.moderndatasolusi.com/> www.moderndatasolusi.com

 

PT MODERN DATA SOLUSI 

 <https://goo.gl/maps/ta17fqnTWbL2> JL. Sultan Iskandar Muda No. 29,
Kebayoran Lama Utara, Kebayoran Lama - Jakarta Selatan 12240



 

From: Ignacio Fortea Hoyo <Ignacio.Fortea at ricoh.es
<mailto:Ignacio.Fortea at ricoh.es> > 
Sent: 17 April 2023 23:18
To: soenwono at moderndatasolusi.com <mailto:soenwono at moderndatasolusi.com> ;
Cynthia Ho <Cynthia_Ho at rapp.ricoh.com <mailto:Cynthia_Ho at rapp.ricoh.com> >
Cc: Ruben Nunez <Ruben.Nunez at ricoh.es <mailto:Ruben.Nunez at ricoh.es> >
Subject: RE: AMADEUS upgrade SLNX V3 (JAKARTA) 
Sensitivity: Confidential

 

Internal

 

Sorry, I forgot inform you about “when works done engineer should send an
email to”:

 

Sumit CHHABRA  <mailto:sumit.chhabra at amadeus.com> sumit.chhabra at amadeus.com

Ignacio Fortea Hoyo  <mailto:Ignacio.Fortea at ricoh.es>
Ignacio.Fortea at ricoh.es

Ruben Nunez Ruben.Nunez at ricoh.es <mailto:Ruben.Nunez at ricoh.es> 

 

Regards

 

 

Ignacio Fortea
Project Manager
Managed Cloud Print Services

RICOH ESPAÑA S.L.U
C/Cantabria, 2 PB B Edificio Amura 
28108 Alcobendas - Madrid 
Tel: 917082050 ext. 2007 
Mobile: 677581003
Fax: 912684798
 <mailto:ignacio.fortea at ricoh.es> ignacio.fortea at ricoh.es 
 <http://www.ricoh.es/> www.ricoh.es

 <http://www.ricoh.es/> 

 <http://www.facebook.com/ricohspain>    <http://www.twitter.com/ricohspain>
<http://www.youtube.com/ricohspain>
<http://www.linkedin.com/company/ricoh-espana-slu>   



 

From: Ignacio Fortea Hoyo 
Sent: lunes, 17 de abril de 2023 18:12
To: soenwono at moderndatasolusi.com <mailto:soenwono at moderndatasolusi.com> ;
cynthia_ho at rapp.ricoh.com <mailto:cynthia_ho at rapp.ricoh.com> 
Cc: Ruben Nunez <Ruben.Nunez at ricoh.es <mailto:Ruben.Nunez at ricoh.es> >
Subject: AMADEUS upgrade SLNX V3 (JAKARTA) 
Sensitivity: Confidential

 

Internal

 

Dear ,

 

This is Ignacio, Amadeus PM from Ricoh Spain ,  I want to inform about
Amadeus devices updated to SLNX v 3 .

They want to carry works out in your country at date : week 19 (our proposal
is May 10th)

Please find attached Protocol (step by step) to perform works onsite by
engineer dispatched

 

Device details to update :

 


Device

SerialNumber


Ricoh MP C3004 

G696MB50839

 

Sumit CHHABRA  <mailto:sumit.chhabra at amadeus.com> sumit.chhabra at amadeus.com

Ignacio Fortea Hoyo  <mailto:Ignacio.Fortea at ricoh.es>
Ignacio.Fortea at ricoh.es

Ruben Nunez Ruben.Nunez at ricoh.es <mailto:Ruben.Nunez at ricoh.es> 

 

We look forward your feedback with resource confirmation and day/date of
works in order to be able to inform and coordinate with Global Customer
(Amadeus)

 

Many thanks in advanced

Best

 

 

Ignacio Fortea
Project Manager
Managed Cloud Print Services

RICOH ESPAÑA S.L.U
C/Cantabria, 2 PB B Edificio Amura 
28108 Alcobendas - Madrid 
Tel: 917082050 ext. 2007 
Mobile: 677581003
Fax: 912684798
 <mailto:ignacio.fortea at ricoh.es> ignacio.fortea at ricoh.es 
 <http://www.ricoh.es/> www.ricoh.es

 <http://www.ricoh.es/> 

 <http://www.facebook.com/ricohspain>    <http://www.twitter.com/ricohspain>
<http://www.youtube.com/ricohspain>
<http://www.linkedin.com/company/ricoh-espana-slu>   



 

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