[It.team] [Reminder] -PT Amazon Web Services Indonesia - Request to Reissue Invoice - PT Modern Data Solusi-REMINDER![EXTERNAL]
Patricia Foong
Patricia.Foong at ricoh.com.my
Fri Mar 24 16:15:04 UTC 2023
Thank you William for your confirmation.👍
Dear Sun Sun,
Kindly advise if local lease agreement is mandatory?
You might want to share a copy of the documents with the team?
Advance Leave Notice: 27th and 28th Mar
Public Holiday: Nil
Thank you.
Patricia Foong
Senior Global Account Coordinator
Ricoh Global Services Greater Asia Pacific
Business Operation Division
Mobile Phone : +6016 410 4493
patricia.foong at ricoh.com.my<mailto:patricia.foong at ricoh.com.my>
RICOH (Malaysia) Sdn Bhd (10078-W)
UG-D6, Level Upper Ground,
Utropolis Suites 2, Jalan Kontraktor U1/14,
40150 Shah Alam, Selangor,
Malaysia.
Service Hotline: 1300 88 8228
Website: www.ricoh.com.my<http://www.ricoh.com.my/>
[cid:image001.jpg at 01D95EA9.63A67E80]<https://www.ricoh.com.my/>
This message together with any attachments is confidential and intended solely for the person or entity to whom it is addressed. It contains information that is confidential and that may be legally privileged. If you are not the intended recipient (or if you have received this message in error), please notify the sender immediately by replying to this message and delete this e-mail (and any other record of it) from your system. Please do not copy or use it for any purpose. Recipient is advised to check this email and any attachments for the presence of trojans or viruses. The company accepts no liability for any damage caused by any virus transmitted by this email.
From: William Cravens <william.cravens at ricoh-usa.com>
Sent: Friday, March 24, 2023 10:34 PM
To: Patricia Foong <Patricia.Foong at ricoh.com.my>; Louanna Petrie <louanna.h.petrie at ricoh-usa.com>; soenwono <soenwono at moderndatasolusi.com>; John Woods <john.woods at ricoh-usa.com>; fitri at moderndatasolusi.com
Cc: yan at moderndatasolusi.com; 'michael at moderndatasolusi. com' <michael at moderndatasolusi.com>; Louannap at amazon.com; Mabel Seow <Mabel_Seow at rapp.ricoh.com>; it.team at moderndatasolusi.com; Erik Reinaldo <Erik at moderndatasolusi.com>; Henry Sutanto <henry.sutanto at moderndatasolusi.com>; helpdesk at moderndatasolusi.com
Subject: RE: [Reminder] -PT Amazon Web Services Indonesia - Request to Reissue Invoice - PT Modern Data Solusi-REMINDER![EXTERNAL]
I hope that everyone is doing well.
Thank you, Patricia, for sharing the CCD. That’s the current version.
The MSA is the global agreement in place between Ricoh and Amazon. As John mentioned, there is not a local country agreement set up at this time. The MSA sets the contractual terms, but if additional country-specific terms need to be considered, then the local agreement can be set up.
Please let us know if this is a process that we need to get started.
Thank you,
William Cravens
Global Service Delivery Manager: Amazon
Ricoh Global Services
From: Patricia Foong <Patricia.Foong at ricoh.com.my<mailto:Patricia.Foong at ricoh.com.my>>
Sent: Friday, March 24, 2023 9:09 AM
To: Louanna Petrie <louanna.h.petrie at ricoh-usa.com<mailto:louanna.h.petrie at ricoh-usa.com>>; soenwono <soenwono at moderndatasolusi.com<mailto:soenwono at moderndatasolusi.com>>; John Woods <john.woods at ricoh-usa.com<mailto:john.woods at ricoh-usa.com>>; fitri at moderndatasolusi.com<mailto:fitri at moderndatasolusi.com>; William Cravens <william.cravens at ricoh-usa.com<mailto:william.cravens at ricoh-usa.com>>
Cc: yan at moderndatasolusi.com<mailto:yan at moderndatasolusi.com>; 'michael at moderndatasolusi. com' <michael at moderndatasolusi.com<mailto:michael at moderndatasolusi.com>>; Louannap at amazon.com<mailto:Louannap at amazon.com>; Mabel Seow <Mabel_Seow at rapp.ricoh.com<mailto:Mabel_Seow at rapp.ricoh.com>>; it.team at moderndatasolusi.com<mailto:it.team at moderndatasolusi.com>; Erik Reinaldo <Erik at moderndatasolusi.com<mailto:Erik at moderndatasolusi.com>>; Henry Sutanto <henry.sutanto at moderndatasolusi.com<mailto:henry.sutanto at moderndatasolusi.com>>; helpdesk at moderndatasolusi.com<mailto:helpdesk at moderndatasolusi.com>
Subject: RE: [Reminder] -PT Amazon Web Services Indonesia - Request to Reissue Invoice - PT Modern Data Solusi-REMINDER![EXTERNAL]
Dear All,
I found this CCD with version 7.2 and not sure if there is anything newer.
Advance Leave Notice: 27th and 28th Mar
Public Holiday: Nil
Thank you.
Patricia Foong
Senior Global Account Coordinator
Ricoh Global Services Greater Asia Pacific
Business Operation Division
Mobile Phone : +6016 410 4493
patricia.foong at ricoh.com.my<mailto:patricia.foong at ricoh.com.my>
RICOH (Malaysia) Sdn Bhd (10078-W)
UG-D6, Level Upper Ground,
Utropolis Suites 2, Jalan Kontraktor U1/14,
40150 Shah Alam, Selangor,
Malaysia.
Service Hotline: 1300 88 8228
Website: www.ricoh.com.my<https://urldefense.proofpoint.com/v2/url?u=http-3A__www.ricoh.com.my_&d=DwMGaQ&c=5hYF0Zu0Yz-C6S-kaHDIt4ADo8NP5Dtlv81GI_RNZig&r=CBsq5UqlAuvZqbnW2BtQypFrZh3lA24_BfpG3LQ3sNQ&m=7LxG9f-B1PiidVp5IIm6n_T6mNG7r8C8WnUMsJ5EKuFCnRSRkHTezNzpZGOOKhPf&s=DNmrLz1upaaMAOcl7Qd3oj4rTL4k_pvvTWaDptOclro&e=>
[cid:image001.jpg at 01D95EA9.63A67E80]<https://urldefense.proofpoint.com/v2/url?u=https-3A__www.ricoh.com.my_&d=DwMGaQ&c=5hYF0Zu0Yz-C6S-kaHDIt4ADo8NP5Dtlv81GI_RNZig&r=CBsq5UqlAuvZqbnW2BtQypFrZh3lA24_BfpG3LQ3sNQ&m=7LxG9f-B1PiidVp5IIm6n_T6mNG7r8C8WnUMsJ5EKuFCnRSRkHTezNzpZGOOKhPf&s=eRwN_h_t1ZB3GTSOLdo_R2iMaC4QJ3eohq_P47QJtt0&e=>
This message together with any attachments is confidential and intended solely for the person or entity to whom it is addressed. It contains information that is confidential and that may be legally privileged. If you are not the intended recipient (or if you have received this message in error), please notify the sender immediately by replying to this message and delete this e-mail (and any other record of it) from your system. Please do not copy or use it for any purpose. Recipient is advised to check this email and any attachments for the presence of trojans or viruses. The company accepts no liability for any damage caused by any virus transmitted by this email.
From: Louanna Petrie <louanna.h.petrie at ricoh-usa.com<mailto:louanna.h.petrie at ricoh-usa.com>>
Sent: Friday, March 24, 2023 8:32 PM
To: soenwono <soenwono at moderndatasolusi.com<mailto:soenwono at moderndatasolusi.com>>; Patricia Foong <Patricia.Foong at ricoh.com.my<mailto:Patricia.Foong at ricoh.com.my>>; John Woods <john.woods at ricoh-usa.com<mailto:john.woods at ricoh-usa.com>>; fitri at moderndatasolusi.com<mailto:fitri at moderndatasolusi.com>; William Cravens <william.cravens at ricoh-usa.com<mailto:william.cravens at ricoh-usa.com>>
Cc: yan at moderndatasolusi.com<mailto:yan at moderndatasolusi.com>; 'michael at moderndatasolusi. com' <michael at moderndatasolusi.com<mailto:michael at moderndatasolusi.com>>; Louannap at amazon.com<mailto:Louannap at amazon.com>; Mabel Seow <Mabel_Seow at rapp.ricoh.com<mailto:Mabel_Seow at rapp.ricoh.com>>; it.team at moderndatasolusi.com<mailto:it.team at moderndatasolusi.com>; Erik Reinaldo <Erik at moderndatasolusi.com<mailto:Erik at moderndatasolusi.com>>; Henry Sutanto <henry.sutanto at moderndatasolusi.com<mailto:henry.sutanto at moderndatasolusi.com>>; helpdesk at moderndatasolusi.com<mailto:helpdesk at moderndatasolusi.com>
Subject: RE: [Reminder] -PT Amazon Web Services Indonesia - Request to Reissue Invoice - PT Modern Data Solusi-REMINDER![EXTERNAL]
Greetings,
John Woods is on vacation. I have copied in Will Cravens to assist you.
Will,
Please see below.
Sincerely,
Louanna Hill-Petrie
Sr. Strategist, Finance
Ricoh Digital Services
Dallas, TX 75240
Cell Phone (281)730-3818
Louanna.H.Petrie at ricoh-usa.com<mailto:Louanna.H.Petrie at ricoh-usa.com>
Louannap at amazon.com<mailto:Louannap at amazon.com>
www.ricoh-usa.com<http://www.ricoh-usa.com/>
[cid:image002.png at 01D95EA9.63A67E80]
From: Soenwono <soenwono at moderndatasolusi.com<mailto:soenwono at moderndatasolusi.com>>
Sent: Friday, March 24, 2023 1:59 AM
To: Patricia Foong <Patricia.Foong at ricoh.com.my<mailto:Patricia.Foong at ricoh.com.my>>; John Woods <john.woods at ricoh-usa.com<mailto:john.woods at ricoh-usa.com>>; fitri at moderndatasolusi.com<mailto:fitri at moderndatasolusi.com>
Cc: yan at moderndatasolusi.com<mailto:yan at moderndatasolusi.com>; Louanna Petrie <louanna.h.petrie at ricoh-usa.com<mailto:louanna.h.petrie at ricoh-usa.com>>; 'michael at moderndatasolusi. com' <michael at moderndatasolusi.com<mailto:michael at moderndatasolusi.com>>; Louannap at amazon.com<mailto:Louannap at amazon.com>; Mabel Seow <Mabel_Seow at rapp.ricoh.com<mailto:Mabel_Seow at rapp.ricoh.com>>; it.team at moderndatasolusi.com<mailto:it.team at moderndatasolusi.com>; erik at moderndatasolusi. com <erik at moderndatasolusi.com<mailto:erik at moderndatasolusi.com>>; 'Henry Sutanto' <henry.sutanto at moderndatasolusi.com<mailto:henry.sutanto at moderndatasolusi.com>>; helpdesk at moderndatasolusi.com<mailto:helpdesk at moderndatasolusi.com>
Subject: RE: [Reminder] -PT Amazon Web Services Indonesia - Request to Reissue Invoice - PT Modern Data Solusi-REMINDER![EXTERNAL]
Hi John,
Any update on my last question about MSA / Local lease agreement please.
Also I would like to update that we have completed the unit delivery on last Tuesday and will schedule the installation on next Monday 27th March 2023 as per local Amazon Pak Rudi request.
Please advise and share any buildbook / CCD that we need to follow.
Thank you.
Regards,
Soenwono Suprapto | GMA & Direct Dept Head
T: +62 21-27937489
F: +62 21-27937486
M: +62-87771697791
www.moderndatasolusi.com<https://urldefense.proofpoint.com/v2/url?u=http-3A__www.moderndatasolusi.com_&d=DwMFaQ&c=5hYF0Zu0Yz-C6S-kaHDIt4ADo8NP5Dtlv81GI_RNZig&r=y_BCfTk6aa9u-mpUvqT6qjjGrvsRohlp0IzeDv1p-FI&m=JiREkMnTkDmYbcdiwgCA3PWfOxA6F7pB8L1UyM6jnTxm3RSnwjBS5OsnSxfzXRQv&s=EQ7-vTAEHWATypo0Ua6DZjQK-PmAVsOoLuvoJB59TT4&e=>
PT MODERN DATA SOLUSI
JL. Sultan Iskandar Muda No. 29, Kebayoran Lama Utara, Kebayoran Lama - Jakarta Selatan 12240<https://urldefense.proofpoint.com/v2/url?u=https-3A__goo.gl_maps_ta17fqnTWbL2&d=DwMFaQ&c=5hYF0Zu0Yz-C6S-kaHDIt4ADo8NP5Dtlv81GI_RNZig&r=y_BCfTk6aa9u-mpUvqT6qjjGrvsRohlp0IzeDv1p-FI&m=JiREkMnTkDmYbcdiwgCA3PWfOxA6F7pB8L1UyM6jnTxm3RSnwjBS5OsnSxfzXRQv&s=xbUkTMu0sWz1s0hCw-adhU5e-pW5qmQr4J7mtNbkJ54&e=>
[cid:image003.png at 01D95EA9.63A67E80]
From: Soenwono <soenwono at moderndatasolusi.com<mailto:soenwono at moderndatasolusi.com>>
Sent: 20 March 2023 15:45
To: 'Patricia Foong' <Patricia.Foong at ricoh.com.my<mailto:Patricia.Foong at ricoh.com.my>>; 'John Woods' <john.woods at ricoh-usa.com<mailto:john.woods at ricoh-usa.com>>; 'fitri at moderndatasolusi.com' <fitri at moderndatasolusi.com<mailto:fitri at moderndatasolusi.com>>
Cc: 'yan at moderndatasolusi.com' <yan at moderndatasolusi.com<mailto:yan at moderndatasolusi.com>>; 'Louanna Petrie' <louanna.h.petrie at ricoh-usa.com<mailto:louanna.h.petrie at ricoh-usa.com>>; 'michael at moderndatasolusi. com' <michael at moderndatasolusi.com<mailto:michael at moderndatasolusi.com>>; 'inkaso01 at moderndatasolusi.com' <inkaso01 at moderndatasolusi.com<mailto:inkaso01 at moderndatasolusi.com>>; 'louannap at amazon.com' <louannap at amazon.com<mailto:louannap at amazon.com>>; 'Mabel Seow' <Mabel_Seow at rapp.ricoh.com<mailto:Mabel_Seow at rapp.ricoh.com>>; 'ZhenYu Lee' <ZhenYu_Lee at rapp.ricoh.com<mailto:ZhenYu_Lee at rapp.ricoh.com>>; 'Cynthia Ho' <Cynthia_Ho at rapp.ricoh.com<mailto:Cynthia_Ho at rapp.ricoh.com>>
Subject: RE: [Reminder] -PT Amazon Web Services Indonesia - Request to Reissue Invoice - PT Modern Data Solusi-REMINDER![EXTERNAL]
Hi John,
Is the attached file the MSA that you mentioned?
And yes it will be great if we can have signed local lease agreement between PT MDS & Amazon Indonesia. Is that possible?. Or we should refer to MSA?.
Anyway We have scheduled the delivery tomorrow Tuesday 21 March 2023. I have communicated with local PIC – Pak Rudi about tomorrow delivery.
Thank you.
Regards,
Soenwono Suprapto | GMA & Direct Dept Head
T: +62 21-27937489
F: +62 21-27937486
M: +62-87771697791
www.moderndatasolusi.com<https://urldefense.proofpoint.com/v2/url?u=http-3A__www.moderndatasolusi.com_&d=DwMFaQ&c=5hYF0Zu0Yz-C6S-kaHDIt4ADo8NP5Dtlv81GI_RNZig&r=y_BCfTk6aa9u-mpUvqT6qjjGrvsRohlp0IzeDv1p-FI&m=JiREkMnTkDmYbcdiwgCA3PWfOxA6F7pB8L1UyM6jnTxm3RSnwjBS5OsnSxfzXRQv&s=EQ7-vTAEHWATypo0Ua6DZjQK-PmAVsOoLuvoJB59TT4&e=>
PT MODERN DATA SOLUSI
JL. Sultan Iskandar Muda No. 29, Kebayoran Lama Utara, Kebayoran Lama - Jakarta Selatan 12240<https://urldefense.proofpoint.com/v2/url?u=https-3A__goo.gl_maps_ta17fqnTWbL2&d=DwMFaQ&c=5hYF0Zu0Yz-C6S-kaHDIt4ADo8NP5Dtlv81GI_RNZig&r=y_BCfTk6aa9u-mpUvqT6qjjGrvsRohlp0IzeDv1p-FI&m=JiREkMnTkDmYbcdiwgCA3PWfOxA6F7pB8L1UyM6jnTxm3RSnwjBS5OsnSxfzXRQv&s=xbUkTMu0sWz1s0hCw-adhU5e-pW5qmQr4J7mtNbkJ54&e=>
[cid:image003.png at 01D95EA9.63A67E80]
From: Patricia Foong <Patricia.Foong at ricoh.com.my<mailto:Patricia.Foong at ricoh.com.my>>
Sent: 18 March 2023 0:40
To: John Woods <john.woods at ricoh-usa.com<mailto:john.woods at ricoh-usa.com>>; soenwono <soenwono at moderndatasolusi.com<mailto:soenwono at moderndatasolusi.com>>; fitri at moderndatasolusi.com<mailto:fitri at moderndatasolusi.com>
Cc: yan at moderndatasolusi.com<mailto:yan at moderndatasolusi.com>; Louanna Petrie <louanna.h.petrie at ricoh-usa.com<mailto:louanna.h.petrie at ricoh-usa.com>>; 'michael at moderndatasolusi. com' <michael at moderndatasolusi.com<mailto:michael at moderndatasolusi.com>>; inkaso01 at moderndatasolusi.com<mailto:inkaso01 at moderndatasolusi.com>; louannap at amazon.com<mailto:louannap at amazon.com>; Mabel Seow <Mabel_Seow at rapp.ricoh.com<mailto:Mabel_Seow at rapp.ricoh.com>>; ZhenYu Lee <ZhenYu_Lee at rapp.ricoh.com<mailto:ZhenYu_Lee at rapp.ricoh.com>>; Cynthia Ho <Cynthia_Ho at rapp.ricoh.com<mailto:Cynthia_Ho at rapp.ricoh.com>>
Subject: RE: [Reminder] -PT Amazon Web Services Indonesia - Request to Reissue Invoice - PT Modern Data Solusi-REMINDER![EXTERNAL]
Dear Sun Sun, good day.
Understand that you are travelling these 2 days to Batam and might not be able to catch up your email.
However, I hope you have scheduled for delivery and please…let us know when will that be.
We expect to hear from you next Monday (20th Mar) before end of business please.
Thanks.
Advance Leave Notice: Nil
Public Holiday: Nil
Thank you.
Patricia Foong
Senior Global Account Coordinator
Ricoh Global Services Greater Asia Pacific
Business Operation Division
Mobile Phone : +6016 410 4493
patricia.foong at ricoh.com.my<mailto:patricia.foong at ricoh.com.my>
RICOH (Malaysia) Sdn Bhd (10078-W)
UG-D6, Level Upper Ground,
Utropolis Suites 2, Jalan Kontraktor U1/14,
40150 Shah Alam, Selangor,
Malaysia.
Service Hotline: 1300 88 8228
Website: www.ricoh.com.my<https://urldefense.proofpoint.com/v2/url?u=http-3A__www.ricoh.com.my_&d=DwMFaQ&c=5hYF0Zu0Yz-C6S-kaHDIt4ADo8NP5Dtlv81GI_RNZig&r=y_BCfTk6aa9u-mpUvqT6qjjGrvsRohlp0IzeDv1p-FI&m=JiREkMnTkDmYbcdiwgCA3PWfOxA6F7pB8L1UyM6jnTxm3RSnwjBS5OsnSxfzXRQv&s=ODyK9kwtu0UlrpWLVWVGh2G29TmMUzJNkaLMb_CUTLw&e=>
[cid:image001.jpg at 01D95EA9.63A67E80]<https://urldefense.proofpoint.com/v2/url?u=https-3A__www.ricoh.com.my_&d=DwMFaQ&c=5hYF0Zu0Yz-C6S-kaHDIt4ADo8NP5Dtlv81GI_RNZig&r=y_BCfTk6aa9u-mpUvqT6qjjGrvsRohlp0IzeDv1p-FI&m=JiREkMnTkDmYbcdiwgCA3PWfOxA6F7pB8L1UyM6jnTxm3RSnwjBS5OsnSxfzXRQv&s=rGsWPh8Z3__gkosfqPcH4wjKJ0WYN2IpquxHKCshbZA&e=>
This message together with any attachments is confidential and intended solely for the person or entity to whom it is addressed. It contains information that is confidential and that may be legally privileged. If you are not the intended recipient (or if you have received this message in error), please notify the sender immediately by replying to this message and delete this e-mail (and any other record of it) from your system. Please do not copy or use it for any purpose. Recipient is advised to check this email and any attachments for the presence of trojans or viruses. The company accepts no liability for any damage caused by any virus transmitted by this email.
From: John Woods <john.woods at ricoh-usa.com<mailto:john.woods at ricoh-usa.com>>
Sent: Thursday, March 16, 2023 2:37 AM
To: soenwono <soenwono at moderndatasolusi.com<mailto:soenwono at moderndatasolusi.com>>; fitri at moderndatasolusi.com<mailto:fitri at moderndatasolusi.com>
Cc: yan at moderndatasolusi.com<mailto:yan at moderndatasolusi.com>; Louanna Petrie <louanna.h.petrie at ricoh-usa.com<mailto:louanna.h.petrie at ricoh-usa.com>>; 'michael at moderndatasolusi. com' <michael at moderndatasolusi.com<mailto:michael at moderndatasolusi.com>>; inkaso01 at moderndatasolusi.com<mailto:inkaso01 at moderndatasolusi.com>; Louannap at amazon.com<mailto:Louannap at amazon.com>; yan at moderndatasolusi.com<mailto:yan at moderndatasolusi.com>; Mabel Seow <Mabel_Seow at rapp.ricoh.com<mailto:Mabel_Seow at rapp.ricoh.com>>; ZhenYu Lee <ZhenYu_Lee at rapp.ricoh.com<mailto:ZhenYu_Lee at rapp.ricoh.com>>; Cynthia Ho <Cynthia_Ho at rapp.ricoh.com<mailto:Cynthia_Ho at rapp.ricoh.com>>; Patricia Foong <Patricia.Foong at ricoh.com.my<mailto:Patricia.Foong at ricoh.com.my>>
Subject: Re: [Reminder] -PT Amazon Web Services Indonesia - Request to Reissue Invoice - PT Modern Data Solusi-REMINDER![EXTERNAL]
Hello Soenwono and PT Modern team.
Can you proceed with scheduling delivery of the devices? I am not clear on what agreement you are requesting the local contact to sign but we have a Master Service Agreement in place with Amazon that should cover all terms and conditions. If you need to have a signed document on behalf of the customer you can send it to me and I will sign and send it back to you.
Moving forward, if we need to have a Local Country Agreement in place let me know and we can have this created but it will take some time to have it completed.
I would appreciate it if you move forward with scheduling the delivery and installation.
Thank you.
John
John Woods |Global Service Delivery Manager | Ricoh USA @ Amazon
johwo at amazon.com<mailto:johwo at amazon.com> | john.woods at ricoh-usa.com<mailto:john.woods at ricoh-usa.com> | M: 206-743-7989
________________________________
From: Andriano, Rudi <andriaru at amazon.id<mailto:andriaru at amazon.id>>
Sent: Tuesday, March 14, 2023 4:26 AM
To: Soenwono <soenwono at moderndatasolusi.com<mailto:soenwono at moderndatasolusi.com>>; Sari, Qurnia [C] <qurniasa at amazon.id<mailto:qurniasa at amazon.id>>; Stephens, Coy [C] <coystep at amazon.com<mailto:coystep at amazon.com>>; Nguyen, Rohn [C] <nguyerou at amazon.com<mailto:nguyerou at amazon.com>>; fitri at moderndatasolusi.com<mailto:fitri at moderndatasolusi.com> <fitri at moderndatasolusi.com<mailto:fitri at moderndatasolusi.com>>; John Woods <john.woods at ricoh-usa.com<mailto:john.woods at ricoh-usa.com>>
Cc: yan at moderndatasolusi.com<mailto:yan at moderndatasolusi.com> <yan at moderndatasolusi.com<mailto:yan at moderndatasolusi.com>>; Louanna Petrie <louanna.h.petrie at ricoh-usa.com<mailto:louanna.h.petrie at ricoh-usa.com>>; 'michael at moderndatasolusi. com' <michael at moderndatasolusi.com<mailto:michael at moderndatasolusi.com>>; inkaso01 at moderndatasolusi.com<mailto:inkaso01 at moderndatasolusi.com> <inkaso01 at moderndatasolusi.com<mailto:inkaso01 at moderndatasolusi.com>>; Louannap at amazon.com<mailto:Louannap at amazon.com> <louannap at amazon.com<mailto:louannap at amazon.com>>; 'Yan Budiman' <yan at moderndatasolusi.com<mailto:yan at moderndatasolusi.com>>; Mabel Seow <Mabel_Seow at rapp.ricoh.com<mailto:Mabel_Seow at rapp.ricoh.com>>; ZhenYu Lee <ZhenYu_Lee at rapp.ricoh.com<mailto:ZhenYu_Lee at rapp.ricoh.com>>; Cynthia Ho <Cynthia_Ho at rapp.ricoh.com<mailto:Cynthia_Ho at rapp.ricoh.com>>
Subject: Re: [Reminder] -PT Amazon Web Services Indonesia - Request to Reissue Invoice - PT Modern Data Solusi-REMINDER![EXTERNAL]
Hi Ricoh Team,
To be clear about the comment below :
Mr Rudy is not aware of this delivery nor knowing where to place the devices. >> I am aware of this delivery and where to place the devices, but I was not part of the team when the Printing Team ordered this printer and the local Ricoh asked to me for agreement, which I believe you should already obtained through the contract when the Printing Team placed the order and I'm still confused about why they are asking me the agreement when the printer is about to be delivered.
And also if our partner could proceed with local agreement to be signed at local level which was the previous practice. >> Hi @ nguyerou at amazon.com<mailto:nguyerou at amazon.com> and coystep at amazon.com<mailto:coystep at a@Soenwonoazon.com> can you help us for this questions? Is the agreement provided by local?
Best Regards,
ITS | AWS
Rudi Andriano
From: Soenwono <soenwono at moderndatasolusi.com<mailto:soenwono at moderndatasolusi.com>>
Date: Tuesday, 14 March 2023 16.52
To: "Sari, Qurnia [C]" <qurniasa at amazon.id<mailto:qurniasa at amazon.id>>, "Andriano, Rudi" <andriaru at amazon.id<mailto:andriaru at amazon.id>>
Cc: "yan at moderndatasolusi.com<mailto:yan at moderndatasolusi.com>" <yan at moderndatasolusi.com<mailto:yan at moderndatasolusi.com>>
Subject: FW: [EXTERNAL][Reminder] -PT Amazon Web Services Indonesia - Request to Reissue Invoice - PT Modern Data Solusi[EXTERNAL]-REMINDER!
CAUTION: This email originated from outside of the organization. Do not click links or open attachments unless you can confirm the sender and know the content is safe.
Hi Ibu Qurnia,
Ini email2an saya dengan global team RICOH. Mungkin ibu bisa cek ke global ibu perihal 2 unit baru yang akan di install
Thank you.
Regards,
Soenwono Suprapto | GMA & Direct Dept Head
T: +62 21-27937489
F: +62 21-27937486
M: +62-87771697791
www.moderndatasolusi.com<https://urldefense.proofpoint.com/v2/url?u=http-3A__www.moderndatasolusi.com_&d=DwMGaQ&c=5hYF0Zu0Yz-C6S-kaHDIt4ADo8NP5Dtlv81GI_RNZig&r=CXlug63-fcsPSxMztpB4hUR4wiFB3R6gq9USFPKExYA&m=W5z2R2kRAWLrs8sv5uGgAxCuQi2a04yd3VPIqlwD-iXs1MdMdorfwVqfQCg49fyZ&s=hhqne8e8fYy7wjH6dDUFT-2ab7VCNmmX00e0i0ZP4eQ&e=>
PT MODERN DATA SOLUSI
JL. Sultan Iskandar Muda No. 29, Kebayoran Lama Utara, Kebayoran Lama - Jakarta Selatan 12240<https://urldefense.proofpoint.com/v2/url?u=https-3A__goo.gl_maps_ta17fqnTWbL2&d=DwMGaQ&c=5hYF0Zu0Yz-C6S-kaHDIt4ADo8NP5Dtlv81GI_RNZig&r=CXlug63-fcsPSxMztpB4hUR4wiFB3R6gq9USFPKExYA&m=W5z2R2kRAWLrs8sv5uGgAxCuQi2a04yd3VPIqlwD-iXs1MdMdorfwVqfQCg49fyZ&s=OJ5d-XjFW3ls8VVNzm08tGtoXnUqxg6FB10p91f7TkA&e=>
[cid:image004.png at 01D95EA9.63A67E80]
From: John Woods <john.woods at ricoh-usa.com<mailto:john.woods at ricoh-usa.com>>
Sent: 14 March 2023 5:00
To: Patricia Foong <Patricia.Foong at ricoh.com.my<mailto:Patricia.Foong at ricoh.com.my>>; soenwono <soenwono at moderndatasolusi.com<mailto:soenwono at moderndatasolusi.com>>; fitri at moderndatasolusi.com<mailto:fitri at moderndatasolusi.com>
Cc: Louanna Petrie <louanna.h.petrie at ricoh-usa.com<mailto:louanna.h.petrie at ricoh-usa.com>>; 'michael at moderndatasolusi. com' <michael at moderndatasolusi.com<mailto:michael at moderndatasolusi.com>>; inkaso01 at moderndatasolusi.com<mailto:inkaso01 at moderndatasolusi.com>; louannap at amazon.com<mailto:louannap at amazon.com>; 'Yan Budiman' <yan at moderndatasolusi.com<mailto:yan at moderndatasolusi.com>>; Mabel Seow <Mabel_Seow at rapp.ricoh.com<mailto:Mabel_Seow at rapp.ricoh.com>>; ZhenYu Lee <ZhenYu_Lee at rapp.ricoh.com<mailto:ZhenYu_Lee at rapp.ricoh.com>>; Cynthia Ho <Cynthia_Ho at rapp.ricoh.com<mailto:Cynthia_Ho at rapp.ricoh.com>>
Subject: Re: [Reminder] -PT Amazon Web Services Indonesia - Request to Reissue Invoice - PT Modern Data Solusi[EXTERNAL]-REMINDER!
Hello Patricia - all.
I sent a message to my corporate contact. They informed me that we should coordinate with local POC - Qurnia Sari (qurniasa at amazon.id<mailto:qurniasa at amazon.id>, +628151806305)
Please contact me if you have any additional questions or concerns.
Best regards.
John
John Woods |Global Service Delivery Manager | Ricoh USA @ Amazon
johwo at amazon.com<mailto:johwo at amazon.com> | john.woods at ricoh-usa.com<mailto:john.woods at ricoh-usa.com> | M: 206-743-7989
________________________________
From: Patricia Foong <Patricia.Foong at ricoh.com.my<mailto:Patricia.Foong at ricoh.com.my>>
Sent: Monday, March 13, 2023 4:20 AM
To: soenwono <soenwono at moderndatasolusi.com<mailto:soenwono at moderndatasolusi.com>>; fitri at moderndatasolusi.com<mailto:fitri at moderndatasolusi.com> <fitri at moderndatasolusi.com<mailto:fitri at moderndatasolusi.com>>; John Woods <john.woods at ricoh-usa.com<mailto:john.woods at ricoh-usa.com>>
Cc: Louanna Petrie <louanna.h.petrie at ricoh-usa.com<mailto:louanna.h.petrie at ricoh-usa.com>>; 'michael at moderndatasolusi. com' <michael at moderndatasolusi.com<mailto:michael at moderndatasolusi.com>>; inkaso01 at moderndatasolusi.com<mailto:inkaso01 at moderndatasolusi.com> <inkaso01 at moderndatasolusi.com<mailto:inkaso01 at moderndatasolusi.com>>; Louannap at amazon.com<mailto:Louannap at amazon.com> <louannap at amazon.com<mailto:louannap at amazon.com>>; 'Yan Budiman' <yan at moderndatasolusi.com<mailto:yan at moderndatasolusi.com>>; Mabel Seow <Mabel_Seow at rapp.ricoh.com<mailto:Mabel_Seow at rapp.ricoh.com>>; ZhenYu Lee <ZhenYu_Lee at rapp.ricoh.com<mailto:ZhenYu_Lee at rapp.ricoh.com>>; Cynthia Ho <Cynthia_Ho at rapp.ricoh.com<mailto:Cynthia_Ho at rapp.ricoh.com>>
Subject: RE: [Reminder] -PT Amazon Web Services Indonesia - Request to Reissue Invoice - PT Modern Data Solusi[EXTERNAL]-REMINDER!
Dear Sun Sun, good day.
Thank you for the update.
I am just curious why are you only ask this questions now and not earlier where we are about to deliver the device -> if PTM have the local agreement with customer?
What sort of agreement are you referring to? Local Lease Agreement?
Dear John, good day.
I had a meeting with our partner this afternoon and my POC informed that the local customer – Mr Rudy is not aware of this delivery nor knowing where to place the devices.
Can you able to assist us by reaching out to the central customer to communicate with the local entity on this delivery and also share with us as much information as possible.
And also if our partner could proceed with local agreement to be signed at local level which was the previous practice.
FYI, delivery target to be done by this week.
Looking forward to hearing from you.
Advance Leave Notice: Nil
Public Holiday: Nil
Thank you.
Patricia Foong
Senior Global Account Coordinator
Ricoh Global Services Greater Asia Pacific
Business Operation Division
Mobile Phone : +6016 410 4493
patricia.foong at ricoh.com.my<mailto:patricia.foong at ricoh.com.my>
RICOH (Malaysia) Sdn Bhd (10078-W)
UG-D6, Level Upper Ground,
Utropolis Suites 2, Jalan Kontraktor U1/14,
40150 Shah Alam, Selangor,
Malaysia.
Service Hotline: 1300 88 8228
Website: www.ricoh.com.my<https://urldefense.proofpoint.com/v2/url?u=http-3A__www.ricoh.com.my_&d=DwMGaQ&c=5hYF0Zu0Yz-C6S-kaHDIt4ADo8NP5Dtlv81GI_RNZig&r=CXlug63-fcsPSxMztpB4hUR4wiFB3R6gq9USFPKExYA&m=iWqhxIWiGT7KVEOxLCvZwmGQ3SBpCXMu34MNAhOruGfcccPX9NtOFKRYeXKArh7h&s=iXb9gAb3u2Qjd3TR-7MleA5EWFAecgKHfTRnFIKlWag&e=>
[cid:image005.jpg at 01D95EA9.63A67E80]<https://urldefense.proofpoint.com/v2/url?u=https-3A__www.ricoh.com.my_&d=DwMGaQ&c=5hYF0Zu0Yz-C6S-kaHDIt4ADo8NP5Dtlv81GI_RNZig&r=CXlug63-fcsPSxMztpB4hUR4wiFB3R6gq9USFPKExYA&m=iWqhxIWiGT7KVEOxLCvZwmGQ3SBpCXMu34MNAhOruGfcccPX9NtOFKRYeXKArh7h&s=vJioNRxEGfbpQpz7wuGtyrW0Q4pqPgvWoykQnZ8Urzs&e=>
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From: Soenwono <soenwono at moderndatasolusi.com<mailto:soenwono at moderndatasolusi.com>>
Sent: Monday, March 13, 2023 3:51 PM
To: Patricia Foong <Patricia.Foong at ricoh.com.my<mailto:Patricia.Foong at ricoh.com.my>>; fitri at moderndatasolusi.com<mailto:fitri at moderndatasolusi.com>; John Woods <john.woods at ricoh-usa.com<mailto:john.woods at ricoh-usa.com>>
Cc: Louanna Petrie <louanna.h.petrie at ricoh-usa.com<mailto:louanna.h.petrie at ricoh-usa.com>>; 'michael at moderndatasolusi. com' <michael at moderndatasolusi.com<mailto:michael at moderndatasolusi.com>>; inkaso01 at moderndatasolusi.com<mailto:inkaso01 at moderndatasolusi.com>; louannap at amazon.com<mailto:louannap at amazon.com>; 'Yan Budiman' <yan at moderndatasolusi.com<mailto:yan at moderndatasolusi.com>>; Mabel Seow <Mabel_Seow at rapp.ricoh.com<mailto:Mabel_Seow at rapp.ricoh.com>>; ZhenYu Lee <ZhenYu_Lee at rapp.ricoh.com<mailto:ZhenYu_Lee at rapp.ricoh.com>>; Cynthia Ho <Cynthia_Ho at rapp.ricoh.com<mailto:Cynthia_Ho at rapp.ricoh.com>>
Subject: RE: [Reminder] -PT Amazon Web Services Indonesia - Request to Reissue Invoice - PT Modern Data Solusi[EXTERNAL]-REMINDER!
Importance: High
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Hi Pat,
Noted that. the administration and internal audit Is expected to be completed by tomorrow. So after that we can process the order & delivery.
Hi John,
It seems the local Amazon doesn’t know about this project. They are not sure where this 2 new units IMC 2500 will be placed and installed. Can you advise on this
and also last time we received this PO from you. Usually beside PO, we have agreement between PT MDS & the local customer. please advise if we can have the local agreement with customer.
Thank you.
Regards,
Soenwono Suprapto | GMA & Direct Dept Head
T: +62 21-27937489
F: +62 21-27937486
M: +62-87771697791
www.moderndatasolusi.com<https://urldefense.proofpoint.com/v2/url?u=http-3A__www.moderndatasolusi.com_&d=DwMGaQ&c=5hYF0Zu0Yz-C6S-kaHDIt4ADo8NP5Dtlv81GI_RNZig&r=CXlug63-fcsPSxMztpB4hUR4wiFB3R6gq9USFPKExYA&m=iWqhxIWiGT7KVEOxLCvZwmGQ3SBpCXMu34MNAhOruGfcccPX9NtOFKRYeXKArh7h&s=y8DPGeUI0gyqHwU8ctM0rKgQoBgLoWWJzJIph2lK8QM&e=>
PT MODERN DATA SOLUSI
JL. Sultan Iskandar Muda No. 29, Kebayoran Lama Utara, Kebayoran Lama - Jakarta Selatan 12240<https://urldefense.proofpoint.com/v2/url?u=https-3A__goo.gl_maps_ta17fqnTWbL2&d=DwMGaQ&c=5hYF0Zu0Yz-C6S-kaHDIt4ADo8NP5Dtlv81GI_RNZig&r=CXlug63-fcsPSxMztpB4hUR4wiFB3R6gq9USFPKExYA&m=iWqhxIWiGT7KVEOxLCvZwmGQ3SBpCXMu34MNAhOruGfcccPX9NtOFKRYeXKArh7h&s=74bVdyW9lSDSmSKP7AU1p91OYKcCgqHXdgEXfdXijq4&e=>
[cid:image004.png at 01D95EA9.63A67E80]
From: Patricia Foong <Patricia.Foong at ricoh.com.my<mailto:Patricia.Foong at ricoh.com.my>>
Sent: 07 March 2023 16:13
To: soenwono <soenwono at moderndatasolusi.com<mailto:soenwono at moderndatasolusi.com>>; fitri at moderndatasolusi.com<mailto:fitri at moderndatasolusi.com>; John Woods <john.woods at ricoh-usa.com<mailto:john.woods at ricoh-usa.com>>
Cc: Louanna Petrie <louanna.h.petrie at ricoh-usa.com<mailto:louanna.h.petrie at ricoh-usa.com>>; 'michael at moderndatasolusi. com' <michael at moderndatasolusi.com<mailto:michael at moderndatasolusi.com>>; inkaso01 at moderndatasolusi.com<mailto:inkaso01 at moderndatasolusi.com>; louannap at amazon.com<mailto:louannap at amazon.com>; 'Yan Budiman' <yan at moderndatasolusi.com<mailto:yan at moderndatasolusi.com>>; Mabel Seow <Mabel_Seow at rapp.ricoh.com<mailto:Mabel_Seow at rapp.ricoh.com>>; ZhenYu Lee <ZhenYu_Lee at rapp.ricoh.com<mailto:ZhenYu_Lee at rapp.ricoh.com>>; Cynthia Ho <Cynthia_Ho at rapp.ricoh.com<mailto:Cynthia_Ho at rapp.ricoh.com>>
Subject: RE: [Reminder] -PT Amazon Web Services Indonesia - Request to Reissue Invoice - PT Modern Data Solusi[EXTERNAL]-REMINDER!
Dear Sun Sun, good day.
I appreciate your acknowledgement on this urgent shipment.
Again, I wish to reiterate that:
1. PTM must proactively keep RGS posted on the actual delivery date to the customer, the soonest the better as you mentioned next but which date? Please be reminded that have no room to take in any further delay.
2. Regardless any payment discrepancies, shipment must proceed as we have yet to receive the details ill now and not able to act nor assist.
Hope this is clear to PTM.
Cheers.
Advance Leave Notice: Nil
Public Holiday: Nil
Thank you.
Patricia Foong
Senior Global Account Coordinator
Ricoh Global Services Greater Asia Pacific
Business Operation Division
Mobile Phone : +6016 410 4493
patricia.foong at ricoh.com.my<mailto:patricia.foong at ricoh.com.my>
RICOH (Malaysia) Sdn Bhd (10078-W)
UG-D6, Level Upper Ground,
Utropolis Suites 2, Jalan Kontraktor U1/14,
40150 Shah Alam, Selangor,
Malaysia.
Service Hotline: 1300 88 8228
Website: www.ricoh.com.my<https://urldefense.proofpoint.com/v2/url?u=http-3A__www.ricoh.com.my_&d=DwMGaQ&c=5hYF0Zu0Yz-C6S-kaHDIt4ADo8NP5Dtlv81GI_RNZig&r=CXlug63-fcsPSxMztpB4hUR4wiFB3R6gq9USFPKExYA&m=iWqhxIWiGT7KVEOxLCvZwmGQ3SBpCXMu34MNAhOruGfcccPX9NtOFKRYeXKArh7h&s=iXb9gAb3u2Qjd3TR-7MleA5EWFAecgKHfTRnFIKlWag&e=>
[cid:image005.jpg at 01D95EA9.63A67E80]<https://urldefense.proofpoint.com/v2/url?u=https-3A__www.ricoh.com.my_&d=DwMGaQ&c=5hYF0Zu0Yz-C6S-kaHDIt4ADo8NP5Dtlv81GI_RNZig&r=CXlug63-fcsPSxMztpB4hUR4wiFB3R6gq9USFPKExYA&m=iWqhxIWiGT7KVEOxLCvZwmGQ3SBpCXMu34MNAhOruGfcccPX9NtOFKRYeXKArh7h&s=vJioNRxEGfbpQpz7wuGtyrW0Q4pqPgvWoykQnZ8Urzs&e=>
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From: Soenwono <soenwono at moderndatasolusi.com<mailto:soenwono at moderndatasolusi.com>>
Sent: Tuesday, March 7, 2023 4:58 PM
To: Patricia Foong <Patricia.Foong at ricoh.com.my<mailto:Patricia.Foong at ricoh.com.my>>; fitri at moderndatasolusi.com<mailto:fitri at moderndatasolusi.com>; John Woods <john.woods at ricoh-usa.com<mailto:john.woods at ricoh-usa.com>>
Cc: Louanna Petrie <louanna.h.petrie at ricoh-usa.com<mailto:louanna.h.petrie at ricoh-usa.com>>; 'michael at moderndatasolusi. com' <michael at moderndatasolusi.com<mailto:michael at moderndatasolusi.com>>; inkaso01 at moderndatasolusi.com<mailto:inkaso01 at moderndatasolusi.com>; louannap at amazon.com<mailto:louannap at amazon.com>; 'Yan Budiman' <yan at moderndatasolusi.com<mailto:yan at moderndatasolusi.com>>; Mabel Seow <Mabel_Seow at rapp.ricoh.com<mailto:Mabel_Seow at rapp.ricoh.com>>; ZhenYu Lee <ZhenYu_Lee at rapp.ricoh.com<mailto:ZhenYu_Lee at rapp.ricoh.com>>; Cynthia Ho <Cynthia_Ho at rapp.ricoh.com<mailto:Cynthia_Ho at rapp.ricoh.com>>
Subject: RE: [Reminder] -PT Amazon Web Services Indonesia - Request to Reissue Invoice - PT Modern Data Solusi[EXTERNAL]-REMINDER!
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Hi Pat,
Understood and we will do our best
Thank you
Regards,
Soenwono Suprapto | GMA & Direct Dept Head
T: +62 21-27937489
F: +62 21-27937486
M: +62-87771697791
www.moderndatasolusi.com<https://urldefense.proofpoint.com/v2/url?u=http-3A__www.moderndatasolusi.com_&d=DwMGaQ&c=5hYF0Zu0Yz-C6S-kaHDIt4ADo8NP5Dtlv81GI_RNZig&r=CXlug63-fcsPSxMztpB4hUR4wiFB3R6gq9USFPKExYA&m=iWqhxIWiGT7KVEOxLCvZwmGQ3SBpCXMu34MNAhOruGfcccPX9NtOFKRYeXKArh7h&s=y8DPGeUI0gyqHwU8ctM0rKgQoBgLoWWJzJIph2lK8QM&e=>
PT MODERN DATA SOLUSI
JL. Sultan Iskandar Muda No. 29, Kebayoran Lama Utara, Kebayoran Lama - Jakarta Selatan 12240<https://urldefense.proofpoint.com/v2/url?u=https-3A__goo.gl_maps_ta17fqnTWbL2&d=DwMGaQ&c=5hYF0Zu0Yz-C6S-kaHDIt4ADo8NP5Dtlv81GI_RNZig&r=CXlug63-fcsPSxMztpB4hUR4wiFB3R6gq9USFPKExYA&m=iWqhxIWiGT7KVEOxLCvZwmGQ3SBpCXMu34MNAhOruGfcccPX9NtOFKRYeXKArh7h&s=74bVdyW9lSDSmSKP7AU1p91OYKcCgqHXdgEXfdXijq4&e=>
[cid:image004.png at 01D95EA9.63A67E80]
From: Patricia Foong <Patricia.Foong at ricoh.com.my<mailto:Patricia.Foong at ricoh.com.my>>
Sent: 06 March 2023 21:04
To: soenwono <soenwono at moderndatasolusi.com<mailto:soenwono at moderndatasolusi.com>>; fitri at moderndatasolusi.com<mailto:fitri at moderndatasolusi.com>; John Woods <john.woods at ricoh-usa.com<mailto:john.woods at ricoh-usa.com>>
Cc: Louanna Petrie <louanna.h.petrie at ricoh-usa.com<mailto:louanna.h.petrie at ricoh-usa.com>>; 'michael at moderndatasolusi. com' <michael at moderndatasolusi.com<mailto:michael at moderndatasolusi.com>>; inkaso01 at moderndatasolusi.com<mailto:inkaso01 at moderndatasolusi.com>; louannap at amazon.com<mailto:louannap at amazon.com>; 'Yan Budiman' <yan at moderndatasolusi.com<mailto:yan at moderndatasolusi.com>>; Mabel Seow <Mabel_Seow at rapp.ricoh.com<mailto:Mabel_Seow at rapp.ricoh.com>>; ZhenYu Lee <ZhenYu_Lee at rapp.ricoh.com<mailto:ZhenYu_Lee at rapp.ricoh.com>>; Cynthia Ho <Cynthia_Ho at rapp.ricoh.com<mailto:Cynthia_Ho at rapp.ricoh.com>>
Subject: RE: [Reminder] -PT Amazon Web Services Indonesia - Request to Reissue Invoice - PT Modern Data Solusi[EXTERNAL]-REMINDER!
Thank you Sun Sun and it seems that your finance department is taking sometime to check …
However, this should not hold shipment delivery to the customer and hope this is clear.
Thank you very much.
Advance Leave Notice: Nil
Public Holiday: Nil
Thank you.
Patricia Foong
Senior Global Account Coordinator
Ricoh Global Services Greater Asia Pacific
Business Operation Division
Mobile Phone : +6016 410 4493
patricia.foong at ricoh.com.my<mailto:patricia.foong at ricoh.com.my>
RICOH (Malaysia) Sdn Bhd (10078-W)
UG-D6, Level Upper Ground,
Utropolis Suites 2, Jalan Kontraktor U1/14,
40150 Shah Alam, Selangor,
Malaysia.
Service Hotline: 1300 88 8228
Website: www.ricoh.com.my<https://urldefense.proofpoint.com/v2/url?u=http-3A__www.ricoh.com.my_&d=DwMGaQ&c=5hYF0Zu0Yz-C6S-kaHDIt4ADo8NP5Dtlv81GI_RNZig&r=CXlug63-fcsPSxMztpB4hUR4wiFB3R6gq9USFPKExYA&m=iWqhxIWiGT7KVEOxLCvZwmGQ3SBpCXMu34MNAhOruGfcccPX9NtOFKRYeXKArh7h&s=iXb9gAb3u2Qjd3TR-7MleA5EWFAecgKHfTRnFIKlWag&e=>
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From: Soenwono <soenwono at moderndatasolusi.com<mailto:soenwono at moderndatasolusi.com>>
Sent: Monday, March 6, 2023 8:11 PM
To: Patricia Foong <Patricia.Foong at ricoh.com.my<mailto:Patricia.Foong at ricoh.com.my>>; fitri at moderndatasolusi.com<mailto:fitri at moderndatasolusi.com>; John Woods <john.woods at ricoh-usa.com<mailto:john.woods at ricoh-usa.com>>
Cc: Louanna Petrie <louanna.h.petrie at ricoh-usa.com<mailto:louanna.h.petrie at ricoh-usa.com>>; 'michael at moderndatasolusi. com' <michael at moderndatasolusi.com<mailto:michael at moderndatasolusi.com>>; inkaso01 at moderndatasolusi.com<mailto:inkaso01 at moderndatasolusi.com>; louannap at amazon.com<mailto:louannap at amazon.com>; 'Yan Budiman' <yan at moderndatasolusi.com<mailto:yan at moderndatasolusi.com>>; Mabel Seow <Mabel_Seow at rapp.ricoh.com<mailto:Mabel_Seow at rapp.ricoh.com>>; ZhenYu Lee <ZhenYu_Lee at rapp.ricoh.com<mailto:ZhenYu_Lee at rapp.ricoh.com>>; Cynthia Ho <Cynthia_Ho at rapp.ricoh.com<mailto:Cynthia_Ho at rapp.ricoh.com>>
Subject: RE: [Reminder] -PT Amazon Web Services Indonesia - Request to Reissue Invoice - PT Modern Data Solusi[EXTERNAL]-REMINDER!
Importance: High
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Hi Patricia,
The unit just arrived at our warehouse and there is some administration process to be completed first. Estimate we can deliver the unit by next week
Beside that our finance team is checking the payment from amazon via payee central portal and find some discrepancies there. We will report it to the AP as soon as we collect all the information
Thank you.
Regards,
Soenwono Suprapto | GMA & Direct Dept Head
T: +62 21-27937489
F: +62 21-27937486
M: +62-87771697791
www.moderndatasolusi.com<https://urldefense.proofpoint.com/v2/url?u=http-3A__www.moderndatasolusi.com_&d=DwMGaQ&c=5hYF0Zu0Yz-C6S-kaHDIt4ADo8NP5Dtlv81GI_RNZig&r=CXlug63-fcsPSxMztpB4hUR4wiFB3R6gq9USFPKExYA&m=iWqhxIWiGT7KVEOxLCvZwmGQ3SBpCXMu34MNAhOruGfcccPX9NtOFKRYeXKArh7h&s=y8DPGeUI0gyqHwU8ctM0rKgQoBgLoWWJzJIph2lK8QM&e=>
PT MODERN DATA SOLUSI
JL. Sultan Iskandar Muda No. 29, Kebayoran Lama Utara, Kebayoran Lama - Jakarta Selatan 12240<https://urldefense.proofpoint.com/v2/url?u=https-3A__goo.gl_maps_ta17fqnTWbL2&d=DwMGaQ&c=5hYF0Zu0Yz-C6S-kaHDIt4ADo8NP5Dtlv81GI_RNZig&r=CXlug63-fcsPSxMztpB4hUR4wiFB3R6gq9USFPKExYA&m=iWqhxIWiGT7KVEOxLCvZwmGQ3SBpCXMu34MNAhOruGfcccPX9NtOFKRYeXKArh7h&s=74bVdyW9lSDSmSKP7AU1p91OYKcCgqHXdgEXfdXijq4&e=>
[cid:image004.png at 01D95EA9.63A67E80]
From: Patricia Foong <Patricia.Foong at ricoh.com.my<mailto:Patricia.Foong at ricoh.com.my>>
Sent: 06 March 2023 15:59
To: fitri at moderndatasolusi.com<mailto:fitri at moderndatasolusi.com>; John Woods <john.woods at ricoh-usa.com<mailto:john.woods at ricoh-usa.com>>
Cc: soenwono <soenwono at moderndatasolusi.com<mailto:soenwono at moderndatasolusi.com>>; Louanna Petrie <louanna.h.petrie at ricoh-usa.com<mailto:louanna.h.petrie at ricoh-usa.com>>; 'michael at moderndatasolusi. com' <michael at moderndatasolusi.com<mailto:michael at moderndatasolusi.com>>; inkaso01 at moderndatasolusi.com<mailto:inkaso01 at moderndatasolusi.com>; louannap at amazon.com<mailto:louannap at amazon.com>; 'Yan Budiman' <yan at moderndatasolusi.com<mailto:yan at moderndatasolusi.com>>; Mabel Seow <Mabel_Seow at rapp.ricoh.com<mailto:Mabel_Seow at rapp.ricoh.com>>; ZhenYu Lee <ZhenYu_Lee at rapp.ricoh.com<mailto:ZhenYu_Lee at rapp.ricoh.com>>; Cynthia Ho <Cynthia_Ho at rapp.ricoh.com<mailto:Cynthia_Ho at rapp.ricoh.com>>
Subject: RE: [Reminder] -PT Amazon Web Services Indonesia - Request to Reissue Invoice - PT Modern Data Solusi[EXTERNAL]-REMINDER!
Wonderful and thank you Fitri.
Dear Sun Sun,
Can you please confirm when can the delivery can be made by return email before end of business day, today in order for @John Woods<mailto:john.woods at ricoh-usa.com> to advise the central customer.
Thank you in advance.
Advance Leave Notice: Nil
Public Holiday: Nil
Thank you.
Patricia Foong
Senior Global Account Coordinator
Ricoh Global Services Greater Asia Pacific
Business Operation Division
Mobile Phone : +6016 410 4493
patricia.foong at ricoh.com.my<mailto:patricia.foong at ricoh.com.my>
RICOH (Malaysia) Sdn Bhd (10078-W)
UG-D6, Level Upper Ground,
Utropolis Suites 2, Jalan Kontraktor U1/14,
40150 Shah Alam, Selangor,
Malaysia.
Service Hotline: 1300 88 8228
Website: www.ricoh.com.my<https://urldefense.proofpoint.com/v2/url?u=http-3A__www.ricoh.com.my_&d=DwMGaQ&c=5hYF0Zu0Yz-C6S-kaHDIt4ADo8NP5Dtlv81GI_RNZig&r=CXlug63-fcsPSxMztpB4hUR4wiFB3R6gq9USFPKExYA&m=iWqhxIWiGT7KVEOxLCvZwmGQ3SBpCXMu34MNAhOruGfcccPX9NtOFKRYeXKArh7h&s=iXb9gAb3u2Qjd3TR-7MleA5EWFAecgKHfTRnFIKlWag&e=>
[cid:image005.jpg at 01D95EA9.63A67E80]<https://urldefense.proofpoint.com/v2/url?u=https-3A__www.ricoh.com.my_&d=DwMGaQ&c=5hYF0Zu0Yz-C6S-kaHDIt4ADo8NP5Dtlv81GI_RNZig&r=CXlug63-fcsPSxMztpB4hUR4wiFB3R6gq9USFPKExYA&m=iWqhxIWiGT7KVEOxLCvZwmGQ3SBpCXMu34MNAhOruGfcccPX9NtOFKRYeXKArh7h&s=vJioNRxEGfbpQpz7wuGtyrW0Q4pqPgvWoykQnZ8Urzs&e=>
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From: fitri at moderndatasolusi.com<mailto:fitri at moderndatasolusi.com> <fitri at moderndatasolusi.com<mailto:fitri at moderndatasolusi.com>>
Sent: Monday, March 6, 2023 3:28 PM
To: Patricia Foong <Patricia.Foong at ricoh.com.my<mailto:Patricia.Foong at ricoh.com.my>>
Cc: soenwono <soenwono at moderndatasolusi.com<mailto:soenwono at moderndatasolusi.com>>; John Woods <john.woods at ricoh-usa.com<mailto:john.woods at ricoh-usa.com>>; Louanna Petrie <louanna.h.petrie at ricoh-usa.com<mailto:louanna.h.petrie at ricoh-usa.com>>; 'michael at moderndatasolusi. com' <michael at moderndatasolusi.com<mailto:michael at moderndatasolusi.com>>; inkaso01 at moderndatasolusi.com<mailto:inkaso01 at moderndatasolusi.com>; louannap at amazon.com<mailto:louannap at amazon.com>; 'Yan Budiman' <yan at moderndatasolusi.com<mailto:yan at moderndatasolusi.com>>; Mabel Seow <Mabel_Seow at rapp.ricoh.com<mailto:Mabel_Seow at rapp.ricoh.com>>; ZhenYu Lee <ZhenYu_Lee at rapp.ricoh.com<mailto:ZhenYu_Lee at rapp.ricoh.com>>; Cynthia Ho <Cynthia_Ho at rapp.ricoh.com<mailto:Cynthia_Ho at rapp.ricoh.com>>
Subject: Re: [Reminder] -PT Amazon Web Services Indonesia - Request to Reissue Invoice - PT Modern Data Solusi[EXTERNAL]-REMINDER!
Dear Pat, Machine for amazon already arrived in our warehouse ya. Thank You BR Fitri On 2023-03-06 14: 07, Patricia Foong wrote:
ZjQcmQRYFpfptBannerStart
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Dear Pat,
Machine for amazon already arrived in our warehouse ya.
Thank You
BR
Fitri
On 2023-03-06 14:07, Patricia Foong wrote:
Dear Fitri/Sun Sun, good day.
Kindly confirm have you received the shipment based on your reply week that it should be in today.
And when can you arrange for delivery to the customer please.
Looking forward to your kind confirmation before end of business today (Monday).
Cheers.
Advance Leave Notice: Nil
Public Holiday: Nil
Thank you.
Patricia Foong
Senior Global Account Coordinator
Ricoh Global Services Greater Asia Pacific
Business Operation Division
Mobile Phone : +6016 410 4493
patricia.foong at ricoh.com.my<mailto:patricia.foong at ricoh.com.my>
RICOH (Malaysia) Sdn Bhd (10078-W)
UG-D6, Level Upper Ground,
Utropolis Suites 2, Jalan Kontraktor U1/14,
40150 Shah Alam, Selangor,
Malaysia.
Service Hotline: 1300 88 8228
Website: www.ricoh.com.my<https://urldefense.proofpoint.com/v2/url?u=http-3A__www.ricoh.com.my_&d=DwMGaQ&c=5hYF0Zu0Yz-C6S-kaHDIt4ADo8NP5Dtlv81GI_RNZig&r=CXlug63-fcsPSxMztpB4hUR4wiFB3R6gq9USFPKExYA&m=iWqhxIWiGT7KVEOxLCvZwmGQ3SBpCXMu34MNAhOruGfcccPX9NtOFKRYeXKArh7h&s=iXb9gAb3u2Qjd3TR-7MleA5EWFAecgKHfTRnFIKlWag&e=>
[cid:image005.jpg at 01D95EA9.63A67E80]<https://urldefense.proofpoint.com/v2/url?u=https-3A__www.ricoh.com.my_&d=DwMGaQ&c=5hYF0Zu0Yz-C6S-kaHDIt4ADo8NP5Dtlv81GI_RNZig&r=CXlug63-fcsPSxMztpB4hUR4wiFB3R6gq9USFPKExYA&m=iWqhxIWiGT7KVEOxLCvZwmGQ3SBpCXMu34MNAhOruGfcccPX9NtOFKRYeXKArh7h&s=vJioNRxEGfbpQpz7wuGtyrW0Q4pqPgvWoykQnZ8Urzs&e=>
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From: Patricia Foong
Sent: Wednesday, March 1, 2023 4:35 PM
To: fitri at moderndatasolusi.com<mailto:fitri at moderndatasolusi.com>; soenwono <soenwono at moderndatasolusi.com<mailto:soenwono at moderndatasolusi.com>>
Cc: John Woods <John.Woods at ricoh-usa.com<mailto:John.Woods at ricoh-usa.com>>; Louanna Petrie <Louanna.H.Petrie at ricoh-usa.com<mailto:Louanna.H.Petrie at ricoh-usa.com>>; 'michael at moderndatasolusi. com' <michael at moderndatasolusi.com<mailto:michael at moderndatasolusi.com>>; inkaso01 at moderndatasolusi.com<mailto:inkaso01 at moderndatasolusi.com>; louannap at amazon.com<mailto:louannap at amazon.com>; 'Yan Budiman' <yan at moderndatasolusi.com<mailto:yan at moderndatasolusi.com>>; Mabel Seow <Mabel_Seow at rapp.ricoh.com<mailto:Mabel_Seow at rapp.ricoh.com>>; ZhenYu Lee <ZhenYu_Lee at rapp.ricoh.com<mailto:ZhenYu_Lee at rapp.ricoh.com>>; Cynthia Ho <Cynthia_Ho at rapp.ricoh.com<mailto:Cynthia_Ho at rapp.ricoh.com>>
Subject: RE: [Reminder] -PT Amazon Web Services Indonesia - Request to Reissue Invoice - PT Modern Data Solusi[EXTERNAL]-REMINDER!
Thank you Fitri for your kind update.
Dear Sun Sun, good day.
Can you please ensure that delivery is arrange upon receipt without further delay.
Kindly acknowledge by return email.
Advance Leave Notice: Nil
Public Holiday: Nil
Thank you.
Patricia Foong
Senior Global Account Coordinator
Ricoh Global Services Greater Asia Pacific
Business Operation Division
Mobile Phone : +6016 410 4493
patricia.foong at ricoh.com.my<mailto:patricia.foong at ricoh.com.my>
RICOH (Malaysia) Sdn Bhd (10078-W)
UG-D6, Level Upper Ground,
Utropolis Suites 2, Jalan Kontraktor U1/14,
40150 Shah Alam, Selangor,
Malaysia.
Service Hotline: 1300 88 8228
Website: www.ricoh.com.my<https://urldefense.proofpoint.com/v2/url?u=http-3A__www.ricoh.com.my_&d=DwMGaQ&c=5hYF0Zu0Yz-C6S-kaHDIt4ADo8NP5Dtlv81GI_RNZig&r=CXlug63-fcsPSxMztpB4hUR4wiFB3R6gq9USFPKExYA&m=iWqhxIWiGT7KVEOxLCvZwmGQ3SBpCXMu34MNAhOruGfcccPX9NtOFKRYeXKArh7h&s=iXb9gAb3u2Qjd3TR-7MleA5EWFAecgKHfTRnFIKlWag&e=>
[cid:image005.jpg at 01D95EA9.63A67E80]<https://urldefense.proofpoint.com/v2/url?u=https-3A__www.ricoh.com.my_&d=DwMGaQ&c=5hYF0Zu0Yz-C6S-kaHDIt4ADo8NP5Dtlv81GI_RNZig&r=CXlug63-fcsPSxMztpB4hUR4wiFB3R6gq9USFPKExYA&m=iWqhxIWiGT7KVEOxLCvZwmGQ3SBpCXMu34MNAhOruGfcccPX9NtOFKRYeXKArh7h&s=vJioNRxEGfbpQpz7wuGtyrW0Q4pqPgvWoykQnZ8Urzs&e=>
This message together with any attachments is confidential and intended solely for the person or entity to whom it is addressed. It contains information that is confidential and that may be legally privileged. If you are not the intended recipient (or if you have received this message in error), please notify the sender immediately by replying to this message and delete this e-mail (and any other record of it) from your system. Please do not copy or use it for any purpose. Recipient is advised to check this email and any attachments for the presence of trojans or viruses. The company accepts no liability for any damage caused by any virus transmitted by this email.
From: fitri at moderndatasolusi.com<mailto:fitri at moderndatasolusi.com> <fitri at moderndatasolusi.com<mailto:fitri at moderndatasolusi.com>>
Sent: Wednesday, March 1, 2023 4:16 PM
To: Patricia Foong <Patricia.Foong at ricoh.com.my<mailto:Patricia.Foong at ricoh.com.my>>
Cc: soenwono <soenwono at moderndatasolusi.com<mailto:soenwono at moderndatasolusi.com>>; John Woods <john.woods at ricoh-usa.com<mailto:john.woods at ricoh-usa.com>>; Louanna Petrie <louanna.h.petrie at ricoh-usa.com<mailto:louanna.h.petrie at ricoh-usa.com>>; 'michael at moderndatasolusi. com' <michael at moderndatasolusi.com<mailto:michael at moderndatasolusi.com>>; inkaso01 at moderndatasolusi.com<mailto:inkaso01 at moderndatasolusi.com>; louannap at amazon.com<mailto:louannap at amazon.com>; 'Yan Budiman' <yan at moderndatasolusi.com<mailto:yan at moderndatasolusi.com>>; Mabel Seow <Mabel_Seow at rapp.ricoh.com<mailto:Mabel_Seow at rapp.ricoh.com>>; ZhenYu Lee <ZhenYu_Lee at rapp.ricoh.com<mailto:ZhenYu_Lee at rapp.ricoh.com>>; Cynthia Ho <Cynthia_Ho at rapp.ricoh.com<mailto:Cynthia_Ho at rapp.ricoh.com>>
Subject: Re: [Reminder] -PT Amazon Web Services Indonesia - Request to Reissue Invoice - PT Modern Data Solusi[EXTERNAL]-REMINDER!
Dear Pat, I'm sorry for late response. for your information machine for amazon just arrive in Indonesian port today. and now processing custom clearance and estimated will be arrive in our Monday (6/march). That's all the information I can
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Dear Pat,
I'm sorry for late response.
for your information machine for amazon just arrive in Indonesian port today.
and now processing custom clearance and estimated will be arrive in our Monday (6/march).
That's all the information I can share,
pardon me for late response email because I have to make sure the machine arrives at the port today.
Thank You
Best Regards
Fitri
On 2023-03-01 11:38, Patricia Foong wrote:
Thank you Sun Sun for your kind assistance and please come back to us within today or tomorrow as I believe shipment should be in anytime in Indonesia.
Dear Michael, good day.
I do not think I received any update from @fitri at moderndatasolusi.com<mailto:fitri at moderndatasolusi.com> on the shipment status and it is very disappointing that PTM is not able to provide an answer ...
Please do let me reiterate that delivery must happen by this week as committed earlier and no further delay is allowed.
We are looking for your update before end of business today.
Thank you in advance.
Advance Leave Notice: Nil
Public Holiday: Nil
Thank you.
Patricia Foong
Senior Global Account Coordinator
Ricoh Global Services Greater Asia Pacific
Business Operation Division
Mobile Phone : +6016 410 4493
patricia.foong at ricoh.com.my<mailto:patricia.foong at ricoh.com.my>
RICOH (Malaysia) Sdn Bhd (10078-W)
UG-D6, Level Upper Ground,
Utropolis Suites 2, Jalan Kontraktor U1/14,
40150 Shah Alam, Selangor,
Malaysia.
Service Hotline: 1300 88 8228
Website: www.ricoh.com.my<https://urldefense.proofpoint.com/v2/url?u=http-3A__www.ricoh.com.my_&d=DwMGaQ&c=5hYF0Zu0Yz-C6S-kaHDIt4ADo8NP5Dtlv81GI_RNZig&r=CXlug63-fcsPSxMztpB4hUR4wiFB3R6gq9USFPKExYA&m=iWqhxIWiGT7KVEOxLCvZwmGQ3SBpCXMu34MNAhOruGfcccPX9NtOFKRYeXKArh7h&s=iXb9gAb3u2Qjd3TR-7MleA5EWFAecgKHfTRnFIKlWag&e=>
[cid:image005.jpg at 01D95EA9.63A67E80]<https://urldefense.proofpoint.com/v2/url?u=https-3A__www.ricoh.com.my_&d=DwMGaQ&c=5hYF0Zu0Yz-C6S-kaHDIt4ADo8NP5Dtlv81GI_RNZig&r=CXlug63-fcsPSxMztpB4hUR4wiFB3R6gq9USFPKExYA&m=iWqhxIWiGT7KVEOxLCvZwmGQ3SBpCXMu34MNAhOruGfcccPX9NtOFKRYeXKArh7h&s=vJioNRxEGfbpQpz7wuGtyrW0Q4pqPgvWoykQnZ8Urzs&e=>
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From: Soenwono <soenwono at moderndatasolusi.com<mailto:soenwono at moderndatasolusi.com>>
Sent: Tuesday, February 28, 2023 2:44 PM
To: Patricia Foong <Patricia.Foong at ricoh.com.my<mailto:Patricia.Foong at ricoh.com.my>>; John Woods <john.woods at ricoh-usa.com<mailto:john.woods at ricoh-usa.com>>; Louanna Petrie <louanna.h.petrie at ricoh-usa.com<mailto:louanna.h.petrie at ricoh-usa.com>>; 'michael at moderndatasolusi. com' <michael at moderndatasolusi.com<mailto:michael at moderndatasolusi.com>>
Cc: inkaso01 at moderndatasolusi.com<mailto:inkaso01 at moderndatasolusi.com>; louannap at amazon.com<mailto:louannap at amazon.com>; 'Yan Budiman' <yan at moderndatasolusi.com<mailto:yan at moderndatasolusi.com>>; Mabel Seow <Mabel_Seow at rapp.ricoh.com<mailto:Mabel_Seow at rapp.ricoh.com>>; ZhenYu Lee <ZhenYu_Lee at rapp.ricoh.com<mailto:ZhenYu_Lee at rapp.ricoh.com>>; Cynthia Ho <Cynthia_Ho at rapp.ricoh.com<mailto:Cynthia_Ho at rapp.ricoh.com>>; 'siti inkaso' <siti at moderndatasolusi.com<mailto:siti at moderndatasolusi.com>>
Subject: RE: [Reminder] -PT Amazon Web Services Indonesia - Request to Reissue Invoice - PT Modern Data Solusi[EXTERNAL]-REMINDER!
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ZjQcmQRYFpfptBannerEnd
Hi Patricia,
Noted, I will check and confirm with my finance team
Thank you.
Regards,
Soenwono Suprapto | GMA & Direct Dept Head
T: +62 21-27937489
F: +62 21-27937486
M: +62-87771697791
www.moderndatasolusi.com<https://urldefense.proofpoint.com/v2/url?u=http-3A__www.moderndatasolusi.com_&d=DwMGaQ&c=5hYF0Zu0Yz-C6S-kaHDIt4ADo8NP5Dtlv81GI_RNZig&r=CXlug63-fcsPSxMztpB4hUR4wiFB3R6gq9USFPKExYA&m=iWqhxIWiGT7KVEOxLCvZwmGQ3SBpCXMu34MNAhOruGfcccPX9NtOFKRYeXKArh7h&s=y8DPGeUI0gyqHwU8ctM0rKgQoBgLoWWJzJIph2lK8QM&e=>
PT MODERN DATA SOLUSI
JL. Sultan Iskandar Muda No. 29, Kebayoran Lama Utara, Kebayoran Lama - Jakarta Selatan 12240<https://urldefense.proofpoint.com/v2/url?u=https-3A__goo.gl_maps_ta17fqnTWbL2&d=DwMGaQ&c=5hYF0Zu0Yz-C6S-kaHDIt4ADo8NP5Dtlv81GI_RNZig&r=CXlug63-fcsPSxMztpB4hUR4wiFB3R6gq9USFPKExYA&m=iWqhxIWiGT7KVEOxLCvZwmGQ3SBpCXMu34MNAhOruGfcccPX9NtOFKRYeXKArh7h&s=74bVdyW9lSDSmSKP7AU1p91OYKcCgqHXdgEXfdXijq4&e=>
[cid:image004.png at 01D95EA9.63A67E80]
From: Patricia Foong <Patricia.Foong at ricoh.com.my<mailto:Patricia.Foong at ricoh.com.my>>
Sent: 27 February 2023 21:41
To: soenwono <soenwono at moderndatasolusi.com<mailto:soenwono at moderndatasolusi.com>>; John Woods <john.woods at ricoh-usa.com<mailto:john.woods at ricoh-usa.com>>; Louanna Petrie <louanna.h.petrie at ricoh-usa.com<mailto:louanna.h.petrie at ricoh-usa.com>>; 'michael at moderndatasolusi. com' <michael at moderndatasolusi.com<mailto:michael at moderndatasolusi.com>>
Cc: inkaso01 at moderndatasolusi.com<mailto:inkaso01 at moderndatasolusi.com>; louannap at amazon.com<mailto:louannap at amazon.com>; 'Yan Budiman' <yan at moderndatasolusi.com<mailto:yan at moderndatasolusi.com>>; Mabel Seow <Mabel_Seow at rapp.ricoh.com<mailto:Mabel_Seow at rapp.ricoh.com>>; ZhenYu Lee <ZhenYu_Lee at rapp.ricoh.com<mailto:ZhenYu_Lee at rapp.ricoh.com>>; Cynthia Ho <Cynthia_Ho at rapp.ricoh.com<mailto:Cynthia_Ho at rapp.ricoh.com>>; 'siti inkaso' <siti at moderndatasolusi.com<mailto:siti at moderndatasolusi.com>>
Subject: RE: [Reminder] -PT Amazon Web Services Indonesia - Request to Reissue Invoice - PT Modern Data Solusi[EXTERNAL]-REMINDER!
Dear Sun Sun, good day.
As per our meeting today, you managed to access to the portal and obtained the payment details/advise.
Kindly confirm with your finance team if all the outstanding invoices been knocked off, any discrepancy or unpaid invoices that is due for payment?
I would expect no issue to proceed shipment to Amazon upon arrival of the device.
Kindly confirm by return email.
Advance Leave Notice: Nil
Public Holiday: Nil
Thank you.
Patricia Foong
Senior Global Account Coordinator
Ricoh Global Services Greater Asia Pacific
Business Operation Division
Mobile Phone : +6016 410 4493
patricia.foong at ricoh.com.my<mailto:patricia.foong at ricoh.com.my>
RICOH (Malaysia) Sdn Bhd (10078-W)
UG-D6, Level Upper Ground,
Utropolis Suites 2, Jalan Kontraktor U1/14,
40150 Shah Alam, Selangor,
Malaysia.
Service Hotline: 1300 88 8228
Website: www.ricoh.com.my<https://urldefense.proofpoint.com/v2/url?u=http-3A__www.ricoh.com.my_&d=DwMGaQ&c=5hYF0Zu0Yz-C6S-kaHDIt4ADo8NP5Dtlv81GI_RNZig&r=CXlug63-fcsPSxMztpB4hUR4wiFB3R6gq9USFPKExYA&m=iWqhxIWiGT7KVEOxLCvZwmGQ3SBpCXMu34MNAhOruGfcccPX9NtOFKRYeXKArh7h&s=iXb9gAb3u2Qjd3TR-7MleA5EWFAecgKHfTRnFIKlWag&e=>
[cid:image005.jpg at 01D95EA9.63A67E80]<https://urldefense.proofpoint.com/v2/url?u=https-3A__www.ricoh.com.my_&d=DwMGaQ&c=5hYF0Zu0Yz-C6S-kaHDIt4ADo8NP5Dtlv81GI_RNZig&r=CXlug63-fcsPSxMztpB4hUR4wiFB3R6gq9USFPKExYA&m=iWqhxIWiGT7KVEOxLCvZwmGQ3SBpCXMu34MNAhOruGfcccPX9NtOFKRYeXKArh7h&s=vJioNRxEGfbpQpz7wuGtyrW0Q4pqPgvWoykQnZ8Urzs&e=>
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From: Patricia Foong
Sent: Monday, February 27, 2023 2:42 PM
To: Soenwono <soenwono at moderndatasolusi.com<mailto:soenwono at moderndatasolusi.com>>; John Woods <John.Woods at ricoh-usa.com<mailto:John.Woods at ricoh-usa.com>>; Louanna Petrie <Louanna.H.Petrie at ricoh-usa.com<mailto:Louanna.H.Petrie at ricoh-usa.com>>; 'michael at moderndatasolusi. com' <michael at moderndatasolusi.com<mailto:michael at moderndatasolusi.com>>
Cc: inkaso01 at moderndatasolusi.com<mailto:inkaso01 at moderndatasolusi.com>; louannap at amazon.com<mailto:louannap at amazon.com>; 'Yan Budiman' <yan at moderndatasolusi.com<mailto:yan at moderndatasolusi.com>>; Mabel Seow <Mabel_Seow at rapp.ricoh.com<mailto:Mabel_Seow at rapp.ricoh.com>>; ZhenYu Lee <ZhenYu_Lee at rapp.ricoh.com<mailto:ZhenYu_Lee at rapp.ricoh.com>>; Cynthia Ho <Cynthia_Ho at rapp.ricoh.com<mailto:Cynthia_Ho at rapp.ricoh.com>>; 'siti inkaso' <siti at moderndatasolusi.com<mailto:siti at moderndatasolusi.com>>
Subject: RE: [Reminder] -PT Amazon Web Services Indonesia - Request to Reissue Invoice - PT Modern Data Solusi[EXTERNAL]-REMINDER!
Dear Michael and Sun Sun, good day.
Can you please provide an update as I do not think I receive your respond since my last email on 22nd Feb :
1. Are you able to view the payment details/advise with the access to the given portal?
2. Status of the shipment. Has it ETA Indonesia or still in transit?
Looking forward to hearing from you.
Advance Leave Notice: Nil
Public Holiday: Nil
Thank you.
Patricia Foong
Senior Global Account Coordinator
Ricoh Global Services Greater Asia Pacific
Business Operation Division
Mobile Phone : +6016 410 4493
patricia.foong at ricoh.com.my<mailto:patricia.foong at ricoh.com.my>
RICOH (Malaysia) Sdn Bhd (10078-W)
UG-D6, Level Upper Ground,
Utropolis Suites 2, Jalan Kontraktor U1/14,
40150 Shah Alam, Selangor,
Malaysia.
Service Hotline: 1300 88 8228
Website: www.ricoh.com.my<https://urldefense.proofpoint.com/v2/url?u=http-3A__www.ricoh.com.my_&d=DwMGaQ&c=5hYF0Zu0Yz-C6S-kaHDIt4ADo8NP5Dtlv81GI_RNZig&r=CXlug63-fcsPSxMztpB4hUR4wiFB3R6gq9USFPKExYA&m=iWqhxIWiGT7KVEOxLCvZwmGQ3SBpCXMu34MNAhOruGfcccPX9NtOFKRYeXKArh7h&s=iXb9gAb3u2Qjd3TR-7MleA5EWFAecgKHfTRnFIKlWag&e=>
[cid:image005.jpg at 01D95EA9.63A67E80]<https://urldefense.proofpoint.com/v2/url?u=https-3A__www.ricoh.com.my_&d=DwMGaQ&c=5hYF0Zu0Yz-C6S-kaHDIt4ADo8NP5Dtlv81GI_RNZig&r=CXlug63-fcsPSxMztpB4hUR4wiFB3R6gq9USFPKExYA&m=iWqhxIWiGT7KVEOxLCvZwmGQ3SBpCXMu34MNAhOruGfcccPX9NtOFKRYeXKArh7h&s=vJioNRxEGfbpQpz7wuGtyrW0Q4pqPgvWoykQnZ8Urzs&e=>
This message together with any attachments is confidential and intended solely for the person or entity to whom it is addressed. It contains information that is confidential and that may be legally privileged. If you are not the intended recipient (or if you have received this message in error), please notify the sender immediately by replying to this message and delete this e-mail (and any other record of it) from your system. Please do not copy or use it for any purpose. Recipient is advised to check this email and any attachments for the presence of trojans or viruses. The company accepts no liability for any damage caused by any virus transmitted by this email.
From: Patricia Foong
Sent: Wednesday, February 22, 2023 2:28 PM
To: Soenwono <soenwono at moderndatasolusi.com<mailto:soenwono at moderndatasolusi.com>>; John Woods <John.Woods at ricoh-usa.com<mailto:John.Woods at ricoh-usa.com>>; Louanna Petrie <Louanna.H.Petrie at ricoh-usa.com<mailto:Louanna.H.Petrie at ricoh-usa.com>>; 'michael at moderndatasolusi. com' <michael at moderndatasolusi.com<mailto:michael at moderndatasolusi.com>>
Cc: inkaso01 at moderndatasolusi.com<mailto:inkaso01 at moderndatasolusi.com>; louannap at amazon.com<mailto:louannap at amazon.com>; 'Yan Budiman' <yan at moderndatasolusi.com<mailto:yan at moderndatasolusi.com>>; Mabel Seow <Mabel_Seow at rapp.ricoh.com<mailto:Mabel_Seow at rapp.ricoh.com>>; ZhenYu Lee <ZhenYu_Lee at rapp.ricoh.com<mailto:ZhenYu_Lee at rapp.ricoh.com>>; Cynthia Ho <Cynthia_Ho at rapp.ricoh.com<mailto:Cynthia_Ho at rapp.ricoh.com>>; 'siti inkaso' <siti at moderndatasolusi.com<mailto:siti at moderndatasolusi.com>>
Subject: RE: [Reminder] -PT Amazon Web Services Indonesia - Request to Reissue Invoice - PT Modern Data Solusi[EXTERNAL]
Great news Sun Sun and do revert if you are able to view the payment details for which invoices that they are paid for.
And also share if there is any discrepancy or outstanding payment that is due and not paid as well.
Dear Michael,
I would assume that you are in better position to advise if shipment has left the port and it is in transit to Indonesia? What will be the estimated arrival date in PTM warehouse?
Please do take note we cannot afford further delay of shipment delivery to customer is in early Mar as advise earlier by PTM.
Looking forward to your update.
Cheers.
Advance Leave Notice: Nil
Public Holiday: Nil
Thank you.
Patricia Foong
Senior Global Account Coordinator
Ricoh Global Services Greater Asia Pacific
Business Operation Division
Mobile Phone : +6016 410 4493
patricia.foong at ricoh.com.my<mailto:patricia.foong at ricoh.com.my>
RICOH (Malaysia) Sdn Bhd (10078-W)
UG-D6, Level Upper Ground,
Utropolis Suites 2, Jalan Kontraktor U1/14,
40150 Shah Alam, Selangor,
Malaysia.
Service Hotline: 1300 88 8228
Website: www.ricoh.com.my<https://urldefense.proofpoint.com/v2/url?u=http-3A__www.ricoh.com.my_&d=DwMGaQ&c=5hYF0Zu0Yz-C6S-kaHDIt4ADo8NP5Dtlv81GI_RNZig&r=CXlug63-fcsPSxMztpB4hUR4wiFB3R6gq9USFPKExYA&m=iWqhxIWiGT7KVEOxLCvZwmGQ3SBpCXMu34MNAhOruGfcccPX9NtOFKRYeXKArh7h&s=iXb9gAb3u2Qjd3TR-7MleA5EWFAecgKHfTRnFIKlWag&e=>
[cid:image005.jpg at 01D95EA9.63A67E80]<https://urldefense.proofpoint.com/v2/url?u=https-3A__www.ricoh.com.my_&d=DwMGaQ&c=5hYF0Zu0Yz-C6S-kaHDIt4ADo8NP5Dtlv81GI_RNZig&r=CXlug63-fcsPSxMztpB4hUR4wiFB3R6gq9USFPKExYA&m=iWqhxIWiGT7KVEOxLCvZwmGQ3SBpCXMu34MNAhOruGfcccPX9NtOFKRYeXKArh7h&s=vJioNRxEGfbpQpz7wuGtyrW0Q4pqPgvWoykQnZ8Urzs&e=>
This message together with any attachments is confidential and intended solely for the person or entity to whom it is addressed. It contains information that is confidential and that may be legally privileged. If you are not the intended recipient (or if you have received this message in error), please notify the sender immediately by replying to this message and delete this e-mail (and any other record of it) from your system. Please do not copy or use it for any purpose. Recipient is advised to check this email and any attachments for the presence of trojans or viruses. The company accepts no liability for any damage caused by any virus transmitted by this email.
From: Soenwono <soenwono at moderndatasolusi.com<mailto:soenwono at moderndatasolusi.com>>
Sent: Wednesday, February 22, 2023 12:51 PM
To: Patricia Foong <Patricia.Foong at ricoh.com.my<mailto:Patricia.Foong at ricoh.com.my>>; John Woods <john.woods at ricoh-usa.com<mailto:john.woods at ricoh-usa.com>>; Louanna Petrie <louanna.h.petrie at ricoh-usa.com<mailto:louanna.h.petrie at ricoh-usa.com>>; 'Soenwono Suprapto' <soenwono at gmail.com<mailto:soenwono at gmail.com>>
Cc: inkaso01 at moderndatasolusi.com<mailto:inkaso01 at moderndatasolusi.com>; louannap at amazon.com<mailto:louannap at amazon.com>; 'michael at moderndatasolusi. com' <michael at moderndatasolusi.com<mailto:michael at moderndatasolusi.com>>; 'Yan Budiman' <yan at moderndatasolusi.com<mailto:yan at moderndatasolusi.com>>; Mabel Seow <Mabel_Seow at rapp.ricoh.com<mailto:Mabel_Seow at rapp.ricoh.com>>; ZhenYu Lee <ZhenYu_Lee at rapp.ricoh.com<mailto:ZhenYu_Lee at rapp.ricoh.com>>; Cynthia Ho <Cynthia_Ho at rapp.ricoh.com<mailto:Cynthia_Ho at rapp.ricoh.com>>; 'siti inkaso' <siti at moderndatasolusi.com<mailto:siti at moderndatasolusi.com>>
Subject: RE: [Reminder] -PT Amazon Web Services Indonesia - Request to Reissue Invoice - PT Modern Data Solusi[EXTERNAL]
ZjQcmQRYFpfptBannerStart
CAUTION: This Email is from an EXTERNAL source. Ensure you trust this sender before clicking on any links or attachments.
ZjQcmQRYFpfptBannerEnd
Hi John / Louanna,
Now we can access invoice option. We will check the detail as shown in the portal below ya
Below is the screen shot
[cid:image006.png at 01D95EA9.63A67E80]
Thank you
Regards,
Soenwono Suprapto | GMA & Direct Dept Head
T: +62 21-27937489
F: +62 21-27937486
M: +62-87771697791
www.moderndatasolusi.com<https://urldefense.proofpoint.com/v2/url?u=http-3A__www.moderndatasolusi.com_&d=DwMGaQ&c=5hYF0Zu0Yz-C6S-kaHDIt4ADo8NP5Dtlv81GI_RNZig&r=CXlug63-fcsPSxMztpB4hUR4wiFB3R6gq9USFPKExYA&m=iWqhxIWiGT7KVEOxLCvZwmGQ3SBpCXMu34MNAhOruGfcccPX9NtOFKRYeXKArh7h&s=y8DPGeUI0gyqHwU8ctM0rKgQoBgLoWWJzJIph2lK8QM&e=>
PT MODERN DATA SOLUSI
JL. Sultan Iskandar Muda No. 29, Kebayoran Lama Utara, Kebayoran Lama - Jakarta Selatan 12240<https://urldefense.proofpoint.com/v2/url?u=https-3A__goo.gl_maps_ta17fqnTWbL2&d=DwMGaQ&c=5hYF0Zu0Yz-C6S-kaHDIt4ADo8NP5Dtlv81GI_RNZig&r=CXlug63-fcsPSxMztpB4hUR4wiFB3R6gq9USFPKExYA&m=iWqhxIWiGT7KVEOxLCvZwmGQ3SBpCXMu34MNAhOruGfcccPX9NtOFKRYeXKArh7h&s=74bVdyW9lSDSmSKP7AU1p91OYKcCgqHXdgEXfdXijq4&e=>
[cid:image004.png at 01D95EA9.63A67E80]
From: Patricia Foong <Patricia.Foong at ricoh.com.my<mailto:Patricia.Foong at ricoh.com.my>>
Sent: 22 February 2023 10:29
To: John Woods <john.woods at ricoh-usa.com<mailto:john.woods at ricoh-usa.com>>; soenwono <soenwono at moderndatasolusi.com<mailto:soenwono at moderndatasolusi.com>>; Louanna Petrie <louanna.h.petrie at ricoh-usa.com<mailto:louanna.h.petrie at ricoh-usa.com>>; 'Soenwono Suprapto' <soenwono at gmail.com<mailto:soenwono at gmail.com>>
Cc: inkaso01 at moderndatasolusi.com<mailto:inkaso01 at moderndatasolusi.com>; louannap at amazon.com<mailto:louannap at amazon.com>; 'michael at moderndatasolusi. com' <michael at moderndatasolusi.com<mailto:michael at moderndatasolusi.com>>; 'Yan Budiman' <yan at moderndatasolusi.com<mailto:yan at moderndatasolusi.com>>; Mabel Seow <Mabel_Seow at rapp.ricoh.com<mailto:Mabel_Seow at rapp.ricoh.com>>; ZhenYu Lee <ZhenYu_Lee at rapp.ricoh.com<mailto:ZhenYu_Lee at rapp.ricoh.com>>; Cynthia Ho <Cynthia_Ho at rapp.ricoh.com<mailto:Cynthia_Ho at rapp.ricoh.com>>; 'siti inkaso' <siti at moderndatasolusi.com<mailto:siti at moderndatasolusi.com>>
Subject: RE: [Reminder] -PT Amazon Web Services Indonesia - Request to Reissue Invoice - PT Modern Data Solusi[EXTERNAL]
Dear Sun Sun, good day.
Just to add on..may I..
Please confirm has shipment left the port and it is in transit to Indonesia? What will be the estimated arrival date in PTM warehouse?
We seek your kind co-operation not to on hold the shipment delivery to Amazon upon arrival as you are fully aware that we are working closely with you and the central Amazon to resolve the payment issue which might take a fair bit of time.
Having said that, kindly act quickly on the request from @John Woods<mailto:john.woods at ricoh-usa.com> and advise the outcome.
Looking forward to your update on the shipment status.
Advance Leave Notice: Nil
Public Holiday: Nil
Thank you.
Patricia Foong
Senior Global Account Coordinator
Ricoh Global Services Greater Asia Pacific
Business Operation Division
Mobile Phone : +6016 410 4493
patricia.foong at ricoh.com.my<mailto:patricia.foong at ricoh.com.my>
RICOH (Malaysia) Sdn Bhd (10078-W)
UG-D6, Level Upper Ground,
Utropolis Suites 2, Jalan Kontraktor U1/14,
40150 Shah Alam, Selangor,
Malaysia.
Service Hotline: 1300 88 8228
Website: www.ricoh.com.my<https://urldefense.proofpoint.com/v2/url?u=http-3A__www.ricoh.com.my_&d=DwMGaQ&c=5hYF0Zu0Yz-C6S-kaHDIt4ADo8NP5Dtlv81GI_RNZig&r=CXlug63-fcsPSxMztpB4hUR4wiFB3R6gq9USFPKExYA&m=iWqhxIWiGT7KVEOxLCvZwmGQ3SBpCXMu34MNAhOruGfcccPX9NtOFKRYeXKArh7h&s=iXb9gAb3u2Qjd3TR-7MleA5EWFAecgKHfTRnFIKlWag&e=>
[cid:image005.jpg at 01D95EA9.63A67E80]<https://urldefense.proofpoint.com/v2/url?u=https-3A__www.ricoh.com.my_&d=DwMGaQ&c=5hYF0Zu0Yz-C6S-kaHDIt4ADo8NP5Dtlv81GI_RNZig&r=CXlug63-fcsPSxMztpB4hUR4wiFB3R6gq9USFPKExYA&m=iWqhxIWiGT7KVEOxLCvZwmGQ3SBpCXMu34MNAhOruGfcccPX9NtOFKRYeXKArh7h&s=vJioNRxEGfbpQpz7wuGtyrW0Q4pqPgvWoykQnZ8Urzs&e=>
This message together with any attachments is confidential and intended solely for the person or entity to whom it is addressed. It contains information that is confidential and that may be legally privileged. If you are not the intended recipient (or if you have received this message in error), please notify the sender immediately by replying to this message and delete this e-mail (and any other record of it) from your system. Please do not copy or use it for any purpose. Recipient is advised to check this email and any attachments for the presence of trojans or viruses. The company accepts no liability for any damage caused by any virus transmitted by this email.
From: John Woods <john.woods at ricoh-usa.com<mailto:john.woods at ricoh-usa.com>>
Sent: Wednesday, February 22, 2023 7:48 AM
To: soenwono <soenwono at moderndatasolusi.com<mailto:soenwono at moderndatasolusi.com>>; Louanna Petrie <louanna.h.petrie at ricoh-usa.com<mailto:louanna.h.petrie at ricoh-usa.com>>; Patricia Foong <Patricia.Foong at ricoh.com.my<mailto:Patricia.Foong at ricoh.com.my>>; 'Soenwono Suprapto' <soenwono at gmail.com<mailto:soenwono at gmail.com>>
Cc: inkaso01 at moderndatasolusi.com<mailto:inkaso01 at moderndatasolusi.com>; Louannap at amazon.com<mailto:Louannap at amazon.com>; 'michael at moderndatasolusi. com' <michael at moderndatasolusi.com<mailto:michael at moderndatasolusi.com>>; 'Yan Budiman' <yan at moderndatasolusi.com<mailto:yan at moderndatasolusi.com>>; Mabel Seow <Mabel_Seow at rapp.ricoh.com<mailto:Mabel_Seow at rapp.ricoh.com>>; ZhenYu Lee <ZhenYu_Lee at rapp.ricoh.com<mailto:ZhenYu_Lee at rapp.ricoh.com>>; Cynthia Ho <Cynthia_Ho at rapp.ricoh.com<mailto:Cynthia_Ho at rapp.ricoh.com>>; 'siti inkaso' <siti at moderndatasolusi.com<mailto:siti at moderndatasolusi.com>>
Subject: Re: [Reminder] -PT Amazon Web Services Indonesia - Request to Reissue Invoice - PT Modern Data Solusi[EXTERNAL]
Hello Soenwono.
Thank you for the additional information.
We see on the screen capture you provided from PayeeCentral there is a note for PT Modern to add missing Tax information. Has PT Modern updated the PayeeCEntral account with the required information? Please let us know. If this error is still unresolved, we wonder if this is part of the problem with you being paid fully for invoices.
Please know that we are working to get your payments issues resolved. We request your patience since we are the central point of contact across the world to assist with billing and invoice related issues.
Thank you.
John
John Woods |Global Service Delivery Manager | Ricoh USA @ Amazon
johwo at amazon.com<mailto:johwo at amazon.com> | john.woods at ricoh-usa.com<mailto:john.woods at ricoh-usa.com> | M: 206-743-7989
________________________________
From: Soenwono <soenwono at moderndatasolusi.com<mailto:soenwono at moderndatasolusi.com>>
Sent: Monday, February 20, 2023 1:29 AM
To: Louanna Petrie <louanna.h.petrie at ricoh-usa.com<mailto:louanna.h.petrie at ricoh-usa.com>>; Patricia Foong <Patricia.Foong at ricoh.com.my<mailto:Patricia.Foong at ricoh.com.my>>; 'Soenwono Suprapto' <soenwono at gmail.com<mailto:soenwono at gmail.com>>
Cc: John Woods <john.woods at ricoh-usa.com<mailto:john.woods at ricoh-usa.com>>; inkaso01 at moderndatasolusi.com<mailto:inkaso01 at moderndatasolusi.com> <inkaso01 at moderndatasolusi.com<mailto:inkaso01 at moderndatasolusi.com>>; Louannap at amazon.com<mailto:Louannap at amazon.com> <louannap at amazon.com<mailto:louannap at amazon.com>>; 'michael at moderndatasolusi. com' <michael at moderndatasolusi.com<mailto:michael at moderndatasolusi.com>>; 'Yan Budiman' <yan at moderndatasolusi.com<mailto:yan at moderndatasolusi.com>>; Mabel Seow <Mabel_Seow at rapp.ricoh.com<mailto:Mabel_Seow at rapp.ricoh.com>>; ZhenYu Lee <ZhenYu_Lee at rapp.ricoh.com<mailto:ZhenYu_Lee at rapp.ricoh.com>>; Cynthia Ho <Cynthia_Ho at rapp.ricoh.com<mailto:Cynthia_Ho at rapp.ricoh.com>>; 'siti inkaso' <siti at moderndatasolusi.com<mailto:siti at moderndatasolusi.com>>
Subject: RE: [Reminder] -PT Amazon Web Services Indonesia - Request to Reissue Invoice - PT Modern Data Solusi[EXTERNAL]
Hi Louanna,
Any update please?
And also we've tried to access Amazon payee central. And when we clicked the invoices option (picture attached) it appears below notification
[cid:image007.png at 01D95EA9.63A67E80]
Thank you
Regards,
Soenwono Suprapto | GMA & Direct Dept Head
T: +62 21-27937489
F: +62 21-27937486
M: +62-87771697791
www.moderndatasolusi.com<https://urldefense.proofpoint.com/v2/url?u=http-3A__www.moderndatasolusi.com_&d=DwMFaQ&c=5hYF0Zu0Yz-C6S-kaHDIt4ADo8NP5Dtlv81GI_RNZig&r=CXlug63-fcsPSxMztpB4hUR4wiFB3R6gq9USFPKExYA&m=4Q7UqMwsIwYuNCZWT9pk3UEmdxSoW-fK2xXuhyEXQpoz5HW6rNefIu6CTDMKJHvf&s=uirxMgET-eCDju8r0bGlsPGz-lPlWDtsJ2LGemxSqLs&e=>
PT MODERN DATA SOLUSI
JL. Sultan Iskandar Muda No. 29, Kebayoran Lama Utara, Kebayoran Lama - Jakarta Selatan 12240<https://urldefense.proofpoint.com/v2/url?u=https-3A__goo.gl_maps_ta17fqnTWbL2&d=DwMFaQ&c=5hYF0Zu0Yz-C6S-kaHDIt4ADo8NP5Dtlv81GI_RNZig&r=CXlug63-fcsPSxMztpB4hUR4wiFB3R6gq9USFPKExYA&m=4Q7UqMwsIwYuNCZWT9pk3UEmdxSoW-fK2xXuhyEXQpoz5HW6rNefIu6CTDMKJHvf&s=Z5n4V_8BZhgdqOrIPwj3r7gwCI8lfSzkpLNJebiSRw8&e=>
[cid:image004.png at 01D95EA9.63A67E80]
From: Soenwono <soenwono at moderndatasolusi.com<mailto:soenwono at moderndatasolusi.com>>
Sent: 16 February 2023 15:21
To: 'Louanna Petrie' <louanna.h.petrie at ricoh-usa.com<mailto:louanna.h.petrie at ricoh-usa.com>>; 'Patricia Foong' <Patricia.Foong at ricoh.com.my<mailto:Patricia.Foong at ricoh.com.my>>; 'Soenwono Suprapto' <soenwono at gmail.com<mailto:soenwono at gmail.com>>
Cc: 'John Woods' <john.woods at ricoh-usa.com<mailto:john.woods at ricoh-usa.com>>; 'inkaso01 at moderndatasolusi.com' <inkaso01 at moderndatasolusi.com<mailto:inkaso01 at moderndatasolusi.com>>; 'louannap at amazon.com' <louannap at amazon.com<mailto:louannap at amazon.com>>; 'michael at moderndatasolusi. com' <michael at moderndatasolusi.com<mailto:michael at moderndatasolusi.com>>; 'Yan Budiman' <yan at moderndatasolusi.com<mailto:yan at moderndatasolusi.com>>; 'Mabel Seow' <Mabel_Seow at rapp.ricoh.com<mailto:Mabel_Seow at rapp.ricoh.com>>; 'ZhenYu Lee' <ZhenYu_Lee at rapp.ricoh.com<mailto:ZhenYu_Lee at rapp.ricoh.com>>; 'Cynthia Ho' <Cynthia_Ho at rapp.ricoh.com<mailto:Cynthia_Ho at rapp.ricoh.com>>; 'siti inkaso' <siti at moderndatasolusi.com<mailto:siti at moderndatasolusi.com>>
Subject: RE: [Reminder] -PT Amazon Web Services Indonesia - Request to Reissue Invoice - PT Modern Data Solusi[EXTERNAL]
Hi Louanna,
I've attached you the all outstanding invoices at the attachment file before. Here I attach again
In the excel file:
* Column E is our invoice amount
* Column G is a payment that we received from Amazon
There is a discrepancy from what we invoice & what we get payment from Amazon. I've explained this in previous email. That's why we also need a payment detail from Amazon.
You said you will email it to ap-awsi at tmf-group.com<mailto:ap-awsi at tmf-group.com>, is there any updates from them?
Thank you.
Regards,
Soenwono Suprapto | GMA & Direct Dept Head
T: +62 21-27937489
F: +62 21-27937486
M: +62-87771697791
www.moderndatasolusi.com<https://urldefense.proofpoint.com/v2/url?u=http-3A__www.moderndatasolusi.com_&d=DwMFaQ&c=5hYF0Zu0Yz-C6S-kaHDIt4ADo8NP5Dtlv81GI_RNZig&r=CXlug63-fcsPSxMztpB4hUR4wiFB3R6gq9USFPKExYA&m=4Q7UqMwsIwYuNCZWT9pk3UEmdxSoW-fK2xXuhyEXQpoz5HW6rNefIu6CTDMKJHvf&s=uirxMgET-eCDju8r0bGlsPGz-lPlWDtsJ2LGemxSqLs&e=>
PT MODERN DATA SOLUSI
JL. Sultan Iskandar Muda No. 29, Kebayoran Lama Utara, Kebayoran Lama - Jakarta Selatan 12240<https://urldefense.proofpoint.com/v2/url?u=https-3A__goo.gl_maps_ta17fqnTWbL2&d=DwMFaQ&c=5hYF0Zu0Yz-C6S-kaHDIt4ADo8NP5Dtlv81GI_RNZig&r=CXlug63-fcsPSxMztpB4hUR4wiFB3R6gq9USFPKExYA&m=4Q7UqMwsIwYuNCZWT9pk3UEmdxSoW-fK2xXuhyEXQpoz5HW6rNefIu6CTDMKJHvf&s=Z5n4V_8BZhgdqOrIPwj3r7gwCI8lfSzkpLNJebiSRw8&e=>
[cid:image004.png at 01D95EA9.63A67E80]
From: Louanna Petrie <louanna.h.petrie at ricoh-usa.com<mailto:louanna.h.petrie at ricoh-usa.com>>
Sent: 16 February 2023 3:49
To: Soenwono <soenwono at moderndatasolusi.com<mailto:soenwono at moderndatasolusi.com>>; Patricia Foong <Patricia.Foong at ricoh.com.my<mailto:Patricia.Foong at ricoh.com.my>>; 'Soenwono Suprapto' <soenwono at gmail.com<mailto:soenwono at gmail.com>>
Cc: John Woods <john.woods at ricoh-usa.com<mailto:john.woods at ricoh-usa.com>>; inkaso01 at moderndatasolusi.com<mailto:inkaso01 at moderndatasolusi.com>; louannap at amazon.com<mailto:louannap at amazon.com>; 'michael at moderndatasolusi. com' <michael at moderndatasolusi.com<mailto:michael at moderndatasolusi.com>>; 'Yan Budiman' <yan at moderndatasolusi.com<mailto:yan at moderndatasolusi.com>>; Mabel Seow <Mabel_Seow at rapp.ricoh.com<mailto:Mabel_Seow at rapp.ricoh.com>>; ZhenYu Lee <ZhenYu_Lee at rapp.ricoh.com<mailto:ZhenYu_Lee at rapp.ricoh.com>>; Cynthia Ho <Cynthia_Ho at rapp.ricoh.com<mailto:Cynthia_Ho at rapp.ricoh.com>>; 'siti inkaso' <siti at moderndatasolusi.com<mailto:siti at moderndatasolusi.com>>
Subject: RE: [Reminder] -PT Amazon Web Services Indonesia - Request to Reissue Invoice - PT Modern Data Solusi[EXTERNAL]
Greetings,
Thank you for the quote information listed below. I can request a PO for the remainder of the lease.
Amazon contract is till July 2024 so our calculation is:
* The remaining lease payments is:
* Rp 501.845 x 21 month: Rp 10.538.745
* The estimated usage for B&W and Color until the lease terminates.
* Rp 200.000 x 21 month: Rp 4.200.000
All above amount exclude VAT ya.
In order to provide the detail necessary for outstanding AR I need below:
I need a list of all outstanding AR in order to ask Amazon for a new PO.
Please list the outstanding AR in Excel format.
Sincerely,
Louanna Hill-Petrie
Sr. Strategist, Finance
Ricoh Digital Services
Dallas, TX 75240
Cell Phone (281)730-3818
Louanna.H.Petrie at ricoh-usa.com<mailto:Louanna.H.Petrie at ricoh-usa.com>
Louannap at amazon.com<mailto:Louannap at amazon.com>
www.ricoh-usa.com<http://www.ricoh-usa.com/>
[cid:image008.png at 01D95EA9.63A67E80]
From: Soenwono <soenwono at moderndatasolusi.com<mailto:soenwono at moderndatasolusi.com>>
Sent: Tuesday, February 14, 2023 3:43 AM
To: Patricia Foong <Patricia.Foong at ricoh.com.my<mailto:Patricia.Foong at ricoh.com.my>>; 'Soenwono Suprapto' <soenwono at gmail.com<mailto:soenwono at gmail.com>>
Cc: Louanna Petrie <louanna.h.petrie at ricoh-usa.com<mailto:louanna.h.petrie at ricoh-usa.com>>; John Woods <john.woods at ricoh-usa.com<mailto:john.woods at ricoh-usa.com>>; inkaso01 at moderndatasolusi.com<mailto:inkaso01 at moderndatasolusi.com>; Louannap at amazon.com<mailto:Louannap at amazon.com>; 'michael at moderndatasolusi. com' <michael at moderndatasolusi.com<mailto:michael at moderndatasolusi.com>>; 'Yan Budiman' <yan at moderndatasolusi.com<mailto:yan at moderndatasolusi.com>>; Mabel Seow <Mabel_Seow at rapp.ricoh.com<mailto:Mabel_Seow at rapp.ricoh.com>>; ZhenYu Lee <ZhenYu_Lee at rapp.ricoh.com<mailto:ZhenYu_Lee at rapp.ricoh.com>>; Cynthia Ho <Cynthia_Ho at rapp.ricoh.com<mailto:Cynthia_Ho at rapp.ricoh.com>>; 'siti inkaso' <siti at moderndatasolusi.com<mailto:siti at moderndatasolusi.com>>
Subject: RE: [Reminder] -PT Amazon Web Services Indonesia - Request to Reissue Invoice - PT Modern Data Solusi[EXTERNAL]
Importance: High
Hi Louanna,
Sorry my office email server down in past week.
Please find Amazon's outstanding invoice recap at the attachment file
Amazon contract is till July 2024 so our calculation is:
* The remaining lease payments is:
* Rp 501.845 x 21 month: Rp 10.538.745
* The estimated usage for B&W and Color until the lease terminates.
* Rp 200.000 x 21 month: Rp 4.200.000
All above amount exclude VAT ya.
Thank you
Regards,
Soenwono Suprapto | GMA & Direct Dept Head
T: +62 21-27937489
F: +62 21-27937486
M: +62-87771697791
www.moderndatasolusi.com<https://urldefense.proofpoint.com/v2/url?u=http-3A__www.moderndatasolusi.com_&d=DwMFaQ&c=5hYF0Zu0Yz-C6S-kaHDIt4ADo8NP5Dtlv81GI_RNZig&r=y_BCfTk6aa9u-mpUvqT6qjjGrvsRohlp0IzeDv1p-FI&m=D0d7q6JhWtrIGY6O9hOW4XY-Pm47ubDTGk6JXFlP6hEdGwz9VBOcfirhgBr20EQj&s=HCcMDdgaTYnQyNW9wb5zoqw9C5HFzdGcQNCqnLa8Zkc&e=>
PT MODERN DATA SOLUSI
JL. Sultan Iskandar Muda No. 29, Kebayoran Lama Utara, Kebayoran Lama - Jakarta Selatan 12240<https://urldefense.proofpoint.com/v2/url?u=https-3A__goo.gl_maps_ta17fqnTWbL2&d=DwMFaQ&c=5hYF0Zu0Yz-C6S-kaHDIt4ADo8NP5Dtlv81GI_RNZig&r=y_BCfTk6aa9u-mpUvqT6qjjGrvsRohlp0IzeDv1p-FI&m=D0d7q6JhWtrIGY6O9hOW4XY-Pm47ubDTGk6JXFlP6hEdGwz9VBOcfirhgBr20EQj&s=_3uvDhTQAYEk2tlS7yQlTC6dDuRzocZxIsaFdOc0V70&e=>
[cid:image004.png at 01D95EA9.63A67E80]
From: Patricia Foong <Patricia.Foong at ricoh.com.my<mailto:Patricia.Foong at ricoh.com.my>>
Sent: 10 February 2023 0:43
To: Soenwono Suprapto <soenwono at gmail.com<mailto:soenwono at gmail.com>>
Cc: Louanna Petrie <louanna.h.petrie at ricoh-usa.com<mailto:louanna.h.petrie at ricoh-usa.com>>; John Woods <john.woods at ricoh-usa.com<mailto:john.woods at ricoh-usa.com>>; soenwono <soenwono at moderndatasolusi.com<mailto:soenwono at moderndatasolusi.com>>; inkaso01 at moderndatasolusi.com<mailto:inkaso01 at moderndatasolusi.com>; louannap at amazon.com<mailto:louannap at amazon.com>; michael at moderndatasolusi. com <michael at moderndatasolusi.com<mailto:michael at moderndatasolusi.com>>; Yan Budiman <yan at moderndatasolusi.com<mailto:yan at moderndatasolusi.com>>; Mabel Seow <Mabel_Seow at rapp.ricoh.com<mailto:Mabel_Seow at rapp.ricoh.com>>; ZhenYu Lee <ZhenYu_Lee at rapp.ricoh.com<mailto:ZhenYu_Lee at rapp.ricoh.com>>; Cynthia Ho <Cynthia_Ho at rapp.ricoh.com<mailto:Cynthia_Ho at rapp.ricoh.com>>; siti inkaso <siti at moderndatasolusi.com<mailto:siti at moderndatasolusi.com>>
Subject: RE: [Reminder] -PT Amazon Web Services Indonesia - Request to Reissue Invoice - PT Modern Data Solusi[EXTERNAL]
Dear Sun Sun, good day.
I believe PTM server still down...
Louanna sent an email to you on 8th Feb (attached is the email for your reference) said that :
PO# 1887682 and PO# 1887720 is not in the Amazon systems. It could be that the division the PO was coded to was deprecated. I need a list of all outstanding AR in order to ask Amazon for a new PO.
Please list the outstanding AR in Excel format. Additionally, provide the total remaining lease payments, and the estimated usage for B&W and Color until the lease terminates.
Kindly advise when are you able to provide the required information in order for us to move forward.
Do let us know if you have any questions or challenges to provide it.
Without it, we will not be able to assist you even though we wish to.
Thank you for your support and co-operation to furnish the information as soon as possible.
Advance Leave Notice: 1st Feb
Public Holiday: 6th Feb
Thank you.
Patricia Foong
Senior Global Account Coordinator
Ricoh Global Services Greater Asia Pacific
Business Operation Division
Mobile Phone : +6016 410 4493
patricia.foong at ricoh.com.my<mailto:patricia.foong at ricoh.com.my>
RICOH (Malaysia) Sdn Bhd (10078-W)
UG-D6, Level Upper Ground,
Utropolis Suites 2, Jalan Kontraktor U1/14,
40150 Shah Alam, Selangor,
Malaysia.
Service Hotline: 1300 88 8228
Website: www.ricoh.com.my<https://urldefense.proofpoint.com/v2/url?u=http-3A__www.ricoh.com.my_&d=DwMFaQ&c=5hYF0Zu0Yz-C6S-kaHDIt4ADo8NP5Dtlv81GI_RNZig&r=y_BCfTk6aa9u-mpUvqT6qjjGrvsRohlp0IzeDv1p-FI&m=D0d7q6JhWtrIGY6O9hOW4XY-Pm47ubDTGk6JXFlP6hEdGwz9VBOcfirhgBr20EQj&s=N5mrYT66YCZsYnmcZgJW9OZ6g0xjh_7Goban1dWsaec&e=>
[cid:image005.jpg at 01D95EA9.63A67E80]<https://urldefense.proofpoint.com/v2/url?u=https-3A__www.ricoh.com.my_&d=DwMFaQ&c=5hYF0Zu0Yz-C6S-kaHDIt4ADo8NP5Dtlv81GI_RNZig&r=y_BCfTk6aa9u-mpUvqT6qjjGrvsRohlp0IzeDv1p-FI&m=D0d7q6JhWtrIGY6O9hOW4XY-Pm47ubDTGk6JXFlP6hEdGwz9VBOcfirhgBr20EQj&s=fQUfXcHNos3xw80MfFxYIlvt_CLtNvz4J1Fvd8SMX6Y&e=>
This message together with any attachments is confidential and intended solely for the person or entity to whom it is addressed. It contains information that is confidential and that may be legally privileged. If you are not the intended recipient (or if you have received this message in error), please notify the sender immediately by replying to this message and delete this e-mail (and any other record of it) from your system. Please do not copy or use it for any purpose. Recipient is advised to check this email and any attachments for the presence of trojans or viruses. The company accepts no liability for any damage caused by any virus transmitted by this email.
From: Soenwono Suprapto <soenwono at gmail.com<mailto:soenwono at gmail.com>>
Sent: Thursday, February 9, 2023 5:41 PM
To: Patricia Foong <Patricia.Foong at ricoh.com.my<mailto:Patricia.Foong at ricoh.com.my>>
Cc: Louanna Petrie <louanna.h.petrie at ricoh-usa.com<mailto:louanna.h.petrie at ricoh-usa.com>>; John Woods <john.woods at ricoh-usa.com<mailto:john.woods at ricoh-usa.com>>; soenwono <soenwono at moderndatasolusi.com<mailto:soenwono at moderndatasolusi.com>>; inkaso01 at moderndatasolusi.com<mailto:inkaso01 at moderndatasolusi.com>; Louannap at amazon.com<mailto:Louannap at amazon.com>; michael at moderndatasolusi. com <michael at moderndatasolusi.com<mailto:michael at moderndatasolusi.com>>; Yan Budiman <yan at moderndatasolusi.com<mailto:yan at moderndatasolusi.com>>; Mabel Seow <Mabel_Seow at rapp.ricoh.com<mailto:Mabel_Seow at rapp.ricoh.com>>; ZhenYu Lee <ZhenYu_Lee at rapp.ricoh.com<mailto:ZhenYu_Lee at rapp.ricoh.com>>; Cynthia Ho <Cynthia_Ho at rapp.ricoh.com<mailto:Cynthia_Ho at rapp.ricoh.com>>; siti inkaso <siti at moderndatasolusi.com<mailto:siti at moderndatasolusi.com>>
Subject: Re: [Reminder] -PT Amazon Web Services Indonesia - Request to Reissue Invoice - PT Modern Data Solusi[EXTERNAL]
Hi Louanna & Patricia, Thank you for your assistance. please let me know if you need some other information to settle this outstanding invoice we hope to clear this out ASAP before end of next week. BR, Soenwono. On Thu, Feb 9, 2023 at
ZjQcmQRYFpfptBannerStart
CAUTION: This Email is from an EXTERNAL source. Ensure you trust this sender before clicking on any links or attachments.
ZjQcmQRYFpfptBannerEnd
Hi Louanna & Patricia,
Thank you for your assistance. please let me know if you need some other information to settle this outstanding invoice
we hope to clear this out ASAP before end of next week.
BR,
Soenwono.
On Thu, Feb 9, 2023 at 10:42 AM Patricia Foong <Patricia.Foong at ricoh.com.my<mailto:Patricia.Foong at ricoh.com.my>> wrote:
Thank you so much Louanna for your kind support and again, please allow me to reiterate that payment details is what required by our partner in order to knock off the invoices from the system for the payment received from year 2022.
Looking forward to your further update.
Cheers.
Advance Leave Notice: 1st Feb
Public Holiday: 6th Feb
Thank you.
Patricia Foong
Senior Global Account Coordinator
Ricoh Global Services Greater Asia Pacific
Business Operation Division
Mobile Phone : +6016 410 4493
patricia.foong at ricoh.com.my<mailto:patricia.foong at ricoh.com.my>
RICOH (Malaysia) Sdn Bhd (10078-W)
UG-D6, Level Upper Ground,
Utropolis Suites 2, Jalan Kontraktor U1/14,
40150 Shah Alam, Selangor,
Malaysia.
Service Hotline: 1300 88 8228
Website: www.ricoh.com.my<https://urldefense.proofpoint.com/v2/url?u=http-3A__www.ricoh.com.my_&d=DwMFaQ&c=5hYF0Zu0Yz-C6S-kaHDIt4ADo8NP5Dtlv81GI_RNZig&r=y_BCfTk6aa9u-mpUvqT6qjjGrvsRohlp0IzeDv1p-FI&m=D0d7q6JhWtrIGY6O9hOW4XY-Pm47ubDTGk6JXFlP6hEdGwz9VBOcfirhgBr20EQj&s=N5mrYT66YCZsYnmcZgJW9OZ6g0xjh_7Goban1dWsaec&e=>
[cid:image005.jpg at 01D95EA9.63A67E80]<https://urldefense.proofpoint.com/v2/url?u=https-3A__www.ricoh.com.my_&d=DwMFaQ&c=5hYF0Zu0Yz-C6S-kaHDIt4ADo8NP5Dtlv81GI_RNZig&r=y_BCfTk6aa9u-mpUvqT6qjjGrvsRohlp0IzeDv1p-FI&m=D0d7q6JhWtrIGY6O9hOW4XY-Pm47ubDTGk6JXFlP6hEdGwz9VBOcfirhgBr20EQj&s=fQUfXcHNos3xw80MfFxYIlvt_CLtNvz4J1Fvd8SMX6Y&e=>
This message together with any attachments is confidential and intended solely for the person or entity to whom it is addressed. It contains information that is confidential and that may be legally privileged. If you are not the intended recipient (or if you have received this message in error), please notify the sender immediately by replying to this message and delete this e-mail (and any other record of it) from your system. Please do not copy or use it for any purpose. Recipient is advised to check this email and any attachments for the presence of trojans or viruses. The company accepts no liability for any damage caused by any virus transmitted by this email.
From: Louanna Petrie <louanna.h.petrie at ricoh-usa.com<mailto:louanna.h.petrie at ricoh-usa.com>>
Sent: Wednesday, February 8, 2023 11:11 PM
To: Soenwono Suprapto <soenwono at gmail.com<mailto:soenwono at gmail.com>>; Patricia Foong <Patricia.Foong at ricoh.com.my<mailto:Patricia.Foong at ricoh.com.my>>
Cc: John Woods <john.woods at ricoh-usa.com<mailto:john.woods at ricoh-usa.com>>; soenwono <soenwono at moderndatasolusi.com<mailto:soenwono at moderndatasolusi.com>>; inkaso01 at moderndatasolusi.com<mailto:inkaso01 at moderndatasolusi.com>; Louannap at amazon.com<mailto:Louannap at amazon.com>; michael at moderndatasolusi. com <michael at moderndatasolusi.com<mailto:michael at moderndatasolusi.com>>; Yan Budiman <yan at moderndatasolusi.com<mailto:yan at moderndatasolusi.com>>; Mabel Seow <Mabel_Seow at rapp.ricoh.com<mailto:Mabel_Seow at rapp.ricoh.com>>; ZhenYu Lee <ZhenYu_Lee at rapp.ricoh.com<mailto:ZhenYu_Lee at rapp.ricoh.com>>; Cynthia Ho <Cynthia_Ho at rapp.ricoh.com<mailto:Cynthia_Ho at rapp.ricoh.com>>; siti inkaso <siti at moderndatasolusi.com<mailto:siti at moderndatasolusi.com>>
Subject: RE: [Reminder] -PT Amazon Web Services Indonesia - Request to Reissue Invoice - PT Modern Data Solusi[EXTERNAL]
Soenwono,
Payee Central is not in some countries. Thank you for providing the details around how you submit invoices. I would email in
AWSI Accounts Payable ap-awsi at tmf-group.com<mailto:ap-awsi at tmf-group.com> in order to get payment information regarding the short paid invoices.
Sincerely,
Louanna Hill-Petrie
Sr. Strategist, Finance
Ricoh Digital Services
Dallas, TX 75240
Cell Phone (281)730-3818
Louanna.H.Petrie at ricoh-usa.com<mailto:Louanna.H.Petrie at ricoh-usa.com>
Louannap at amazon.com<mailto:Louannap at amazon.com>
www.ricoh-usa.com<http://www.ricoh-usa.com/>
[cid:image008.png at 01D95EA9.63A67E80]
From: Soenwono Suprapto <soenwono at gmail.com<mailto:soenwono at gmail.com>>
Sent: Wednesday, February 8, 2023 1:55 AM
To: Patricia Foong <Patricia.Foong at ricoh.com.my<mailto:Patricia.Foong at ricoh.com.my>>
Cc: Louanna Petrie <louanna.h.petrie at ricoh-usa.com<mailto:louanna.h.petrie at ricoh-usa.com>>; John Woods <john.woods at ricoh-usa.com<mailto:john.woods at ricoh-usa.com>>; soenwono <soenwono at moderndatasolusi.com<mailto:soenwono at moderndatasolusi.com>>; inkaso01 at moderndatasolusi.com<mailto:inkaso01 at moderndatasolusi.com>; Louannap at amazon.com<mailto:Louannap at amazon.com>; michael at moderndatasolusi. com <michael at moderndatasolusi.com<mailto:michael at moderndatasolusi.com>>; Yan Budiman <yan at moderndatasolusi.com<mailto:yan at moderndatasolusi.com>>; Mabel Seow <Mabel_Seow at rapp.ricoh.com<mailto:Mabel_Seow at rapp.ricoh.com>>; ZhenYu Lee <ZhenYu_Lee at rapp.ricoh.com<mailto:ZhenYu_Lee at rapp.ricoh.com>>; Cynthia Ho <Cynthia_Ho at rapp.ricoh.com<mailto:Cynthia_Ho at rapp.ricoh.com>>; siti inkaso <siti at moderndatasolusi.com<mailto:siti at moderndatasolusi.com>>
Subject: Re: [Reminder] -PT Amazon Web Services Indonesia - Request to Reissue Invoice - PT Modern Data Solusi[EXTERNAL]
Hi All,
Nope, we never have access to payee central. All this time we submit / send hardcopy invoice to Amazon Indonesia office. This is our regular submission invoice submission procedure to Amazon Indonesia
And so far we don't have any payment issues before 2021.
If we need to access the payee central, please share the guidance / instruction to us. we will try to follow it.
Thank you
BR,
Soenwono.
On Wed, Feb 8, 2023 at 1:56 PM Patricia Foong <Patricia.Foong at ricoh.com.my<mailto:Patricia.Foong at ricoh.com.my>> wrote:
Dear Sun Sun, good day.
Kindly revert soonest on this so that we could move forward with next course of action..
Thank you.
Advance Leave Notice: 1st Feb
Public Holiday: 6th Feb
Thank you.
Patricia Foong
Senior Global Account Coordinator
Ricoh Global Services Greater Asia Pacific
Business Operation Division
Mobile Phone : +6016 410 4493
patricia.foong at ricoh.com.my<mailto:patricia.foong at ricoh.com.my>
RICOH (Malaysia) Sdn Bhd (10078-W)
UG-D6, Level Upper Ground,
Utropolis Suites 2, Jalan Kontraktor U1/14,
40150 Shah Alam, Selangor,
Malaysia.
Service Hotline: 1300 88 8228
Website: www.ricoh.com.my<https://urldefense.proofpoint.com/v2/url?u=http-3A__www.ricoh.com.my_&d=DwMFaQ&c=5hYF0Zu0Yz-C6S-kaHDIt4ADo8NP5Dtlv81GI_RNZig&r=y_BCfTk6aa9u-mpUvqT6qjjGrvsRohlp0IzeDv1p-FI&m=7qR50oyNJubO0z9iJL2JC_RDHi1s-hJWyb8UHIXCTodYMbHncIurTTIfiYoeVBfS&s=k6ZxqDpByxhIDW2qMYzVoU_DA8Fn1_PAqECXoGqyvo4&e=>
[cid:image005.jpg at 01D95EA9.63A67E80]<https://urldefense.proofpoint.com/v2/url?u=https-3A__www.ricoh.com.my_&d=DwMFaQ&c=5hYF0Zu0Yz-C6S-kaHDIt4ADo8NP5Dtlv81GI_RNZig&r=y_BCfTk6aa9u-mpUvqT6qjjGrvsRohlp0IzeDv1p-FI&m=7qR50oyNJubO0z9iJL2JC_RDHi1s-hJWyb8UHIXCTodYMbHncIurTTIfiYoeVBfS&s=hDuXfNy8D-_vyRhlErjc3Asz_H8154S48A4YZKyHpBM&e=>
This message together with any attachments is confidential and intended solely for the person or entity to whom it is addressed. It contains information that is confidential and that may be legally privileged. If you are not the intended recipient (or if you have received this message in error), please notify the sender immediately by replying to this message and delete this e-mail (and any other record of it) from your system. Please do not copy or use it for any purpose. Recipient is advised to check this email and any attachments for the presence of trojans or viruses. The company accepts no liability for any damage caused by any virus transmitted by this email.
From: Louanna Petrie <louanna.h.petrie at ricoh-usa.com<mailto:louanna.h.petrie at ricoh-usa.com>>
Sent: Wednesday, February 8, 2023 12:57 AM
To: Soenwono Suprapto <soenwono at gmail.com<mailto:soenwono at gmail.com>>; Patricia Foong <Patricia.Foong at ricoh.com.my<mailto:Patricia.Foong at ricoh.com.my>>
Cc: John Woods <john.woods at ricoh-usa.com<mailto:john.woods at ricoh-usa.com>>; soenwono <soenwono at moderndatasolusi.com<mailto:soenwono at moderndatasolusi.com>>; inkaso01 at moderndatasolusi.com<mailto:inkaso01 at moderndatasolusi.com>; Louannap at amazon.com<mailto:Louannap at amazon.com>; michael at moderndatasolusi. com <michael at moderndatasolusi.com<mailto:michael at moderndatasolusi.com>>; Yan Budiman <yan at moderndatasolusi.com<mailto:yan at moderndatasolusi.com>>; Mabel Seow <Mabel_Seow at rapp.ricoh.com<mailto:Mabel_Seow at rapp.ricoh.com>>; ZhenYu Lee <ZhenYu_Lee at rapp.ricoh.com<mailto:ZhenYu_Lee at rapp.ricoh.com>>; Cynthia Ho <Cynthia_Ho at rapp.ricoh.com<mailto:Cynthia_Ho at rapp.ricoh.com>>; siti inkaso <siti at moderndatasolusi.com<mailto:siti at moderndatasolusi.com>>
Subject: RE: [Reminder] -PT Amazon Web Services Indonesia - Request to Reissue Invoice - PT Modern Data Solusi[EXTERNAL]
Hi Soenwono,
Does your organization have access to Payee Central? If so, please let me know and I will forward the instructions on how to submit a case asking why the invoices were not paid in the full amount,
Sincerely,
Louanna Hill-Petrie
Sr. Strategist, Finance
Ricoh Digital Services
Dallas, TX 75240
Cell Phone (281)730-3818
Louanna.H.Petrie at ricoh-usa.com<mailto:Louanna.H.Petrie at ricoh-usa.com>
Louannap at amazon.com<mailto:Louannap at amazon.com>
www.ricoh-usa.com<http://www.ricoh-usa.com/>
[cid:image008.png at 01D95EA9.63A67E80]
From: Soenwono Suprapto <soenwono at gmail.com<mailto:soenwono at gmail.com>>
Sent: Tuesday, February 7, 2023 4:25 AM
To: Patricia Foong <Patricia.Foong at ricoh.com.my<mailto:Patricia.Foong at ricoh.com.my>>
Cc: Louanna Petrie <louanna.h.petrie at ricoh-usa.com<mailto:louanna.h.petrie at ricoh-usa.com>>; John Woods <john.woods at ricoh-usa.com<mailto:john.woods at ricoh-usa.com>>; soenwono <soenwono at moderndatasolusi.com<mailto:soenwono at moderndatasolusi.com>>; inkaso01 at moderndatasolusi.com<mailto:inkaso01 at moderndatasolusi.com>; Louannap at amazon.com<mailto:Louannap at amazon.com>; michael at moderndatasolusi. com <michael at moderndatasolusi.com<mailto:michael at moderndatasolusi.com>>; Yan Budiman <yan at moderndatasolusi.com<mailto:yan at moderndatasolusi.com>>; Mabel Seow <Mabel_Seow at rapp.ricoh.com<mailto:Mabel_Seow at rapp.ricoh.com>>; ZhenYu Lee <ZhenYu_Lee at rapp.ricoh.com<mailto:ZhenYu_Lee at rapp.ricoh.com>>; Cynthia Ho <Cynthia_Ho at rapp.ricoh.com<mailto:Cynthia_Ho at rapp.ricoh.com>>; siti inkaso <siti at moderndatasolusi.com<mailto:siti at moderndatasolusi.com>>
Subject: Re: [Reminder] -PT Amazon Web Services Indonesia - Request to Reissue Invoice - PT Modern Data Solusi[EXTERNAL]
Hi All,
Below is my comment:
* A copy of the PO that you billed against for all the standing invoices in your system
* PTM: I only have 2 PO attached. not sure if we can use this PO for the invoice.
* Forward Amazon Unique Identifier to us if you received it
* PTM: where we can find this Amazon unique Identifier?
* Do you have a Payee Central account set-up
* PTM: Do you mean our bank account details?
* Update the banking and tax identification number in Payee Central so that the PO's will automatically be emailed to the PO email address
Thank you
BR,
Soenwono
On Tue, Feb 7, 2023 at 1:33 PM Patricia Foong <Patricia.Foong at ricoh.com.my<mailto:Patricia.Foong at ricoh.com.my>> wrote:
Thank you so much Louanna for your kind assistance and support in this matter.
As mentioned in my earlier email that no PO number was indicated on the invoice itself.
I have snipped the below and still do not get it tally and confuse vs payment that received by our partner and your reply on the amount paid by Amazon.
[cid:image009.png at 01D95EA9.63A67E80]
Are you able to tell us where can we obtain the payment advise/advise so that we know which invoice that paid for and off set.
Will work with our partner on the required information as mentioned below.
Dear Sun Sun,
To summarized what is needed :
* A copy of the PO that you billed against for all the standing invoices in your system
* Forward Amazon Unique Identifier to us if you received it
* Do you have a Payee Central account set-up
* Update the banking and tax identification number in Payee Central so that the PO's will automatically be emailed to the PO email address
Lets act quickly on this and came back with your reply by tomorrow, Wed (8th Feb).
Thanks to all for your kind attention and support.
Advance Leave Notice: 1st Feb
Public Holiday: 6th Feb
Thank you.
Patricia Foong
Senior Global Account Coordinator
Ricoh Global Services Greater Asia Pacific
Business Operation Division
Mobile Phone : +6016 410 4493
patricia.foong at ricoh.com.my<mailto:patricia.foong at ricoh.com.my>
RICOH (Malaysia) Sdn Bhd (10078-W)
UG-D6, Level Upper Ground,
Utropolis Suites 2, Jalan Kontraktor U1/14,
40150 Shah Alam, Selangor,
Malaysia.
Service Hotline: 1300 88 8228
Website: www.ricoh.com.my<https://urldefense.proofpoint.com/v2/url?u=http-3A__www.ricoh.com.my_&d=DwMFaQ&c=5hYF0Zu0Yz-C6S-kaHDIt4ADo8NP5Dtlv81GI_RNZig&r=y_BCfTk6aa9u-mpUvqT6qjjGrvsRohlp0IzeDv1p-FI&m=INjbvSjgZfew2t_HD3CsyMuLVTXvQ12Be0-2ee-j8Jnj2KuTNY770SPhXTsCqVc7&s=Ezk4ek5HYVSj9rc_nYYLfqsPFCFZ5Jb72v9Ct8jds2I&e=>
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From: Louanna Petrie <louanna.h.petrie at ricoh-usa.com<mailto:louanna.h.petrie at ricoh-usa.com>>
Sent: Tuesday, February 7, 2023 7:15 AM
To: John Woods <john.woods at ricoh-usa.com<mailto:john.woods at ricoh-usa.com>>; Patricia Foong <Patricia.Foong at ricoh.com.my<mailto:Patricia.Foong at ricoh.com.my>>; soenwono <soenwono at moderndatasolusi.com<mailto:soenwono at moderndatasolusi.com>>; inkaso01 at moderndatasolusi.com<mailto:inkaso01 at moderndatasolusi.com>; Louannap at amazon.com<mailto:Louannap at amazon.com>
Cc: 'michael at moderndatasolusi. com' <michael at moderndatasolusi.com<mailto:michael at moderndatasolusi.com>>; 'Yan Budiman' <yan at moderndatasolusi.com<mailto:yan at moderndatasolusi.com>>; Mabel Seow <Mabel_Seow at rapp.ricoh.com<mailto:Mabel_Seow at rapp.ricoh.com>>; ZhenYu Lee <ZhenYu_Lee at rapp.ricoh.com<mailto:ZhenYu_Lee at rapp.ricoh.com>>; Cynthia Ho <Cynthia_Ho at rapp.ricoh.com<mailto:Cynthia_Ho at rapp.ricoh.com>>; 'siti inkaso' <siti at moderndatasolusi.com<mailto:siti at moderndatasolusi.com>>
Subject: RE: [Reminder] -PT Amazon Web Services Indonesia - Request to Reissue Invoice - PT Modern Data Solusi[EXTERNAL]
Importance: High
Greetings,
Amazon requires that all invoices be billed against the PO provided when the equipment was ordered. Please provide the PO. The PO should begin with a DX or B439. I can see by the invoices attached that you are billing for SN: C518PCO310 and emailing the invoices to ap-indonesia at amazon.com<mailto:ap-indonesia at amazon.com>. Amazon might have sent a PO for the lease and a separate PO for the B&W/Color copies. Can you please provide the PO sent when the order was placed? Attached is a spreadsheet with the dates of invoices paid as per FinOps. Did you receive any other emails from Amazon listing the Amazon Unique Identifier? If so, can you please forward to my attention?
I can see that your OFA Vendor number is 30462220. Do you have a Payee Central account set-up that you are aware of. Please make sure that you have updated the banking and tax identification number in Payee Central so that the PO's will automatically be emailed to the PO email address.
[cid:image010.png at 01D95EA9.63A67E80]
I will be happy to assist in procuring a new PO for this location. I need the original PO to move forward.
Please let me know if you have any questions.
Sincerely,
Louanna Hill-Petrie
Sr. Strategist, Finance
Ricoh Digital Services
Dallas, TX 75240
Cell Phone (281)730-3818
Louanna.H.Petrie at ricoh-usa.com<mailto:Louanna.H.Petrie at ricoh-usa.com>
Louannap at amazon.com<mailto:Louannap at amazon.com>
www.ricoh-usa.com<http://www.ricoh-usa.com/>
[cid:image008.png at 01D95EA9.63A67E80]
From: John Woods <john.woods at ricoh-usa.com<mailto:john.woods at ricoh-usa.com>>
Sent: Wednesday, February 1, 2023 6:08 PM
To: Patricia Foong <Patricia.Foong at ricoh.com.my<mailto:Patricia.Foong at ricoh.com.my>>; soenwono <soenwono at moderndatasolusi.com<mailto:soenwono at moderndatasolusi.com>>; inkaso01 at moderndatasolusi.com<mailto:inkaso01 at moderndatasolusi.com>; Louanna Petrie <louanna.h.petrie at ricoh-usa.com<mailto:louanna.h.petrie at ricoh-usa.com>>; Louannap at amazon.com<mailto:Louannap at amazon.com>
Cc: 'michael at moderndatasolusi. com' <michael at moderndatasolusi.com<mailto:michael at moderndatasolusi.com>>; 'Yan Budiman' <yan at moderndatasolusi.com<mailto:yan at moderndatasolusi.com>>; Mabel Seow <Mabel_Seow at rapp.ricoh.com<mailto:Mabel_Seow at rapp.ricoh.com>>; ZhenYu Lee <ZhenYu_Lee at rapp.ricoh.com<mailto:ZhenYu_Lee at rapp.ricoh.com>>; Cynthia Ho <Cynthia_Ho at rapp.ricoh.com<mailto:Cynthia_Ho at rapp.ricoh.com>>; 'siti inkaso' <siti at moderndatasolusi.com<mailto:siti at moderndatasolusi.com>>
Subject: Re: [Reminder] -PT Amazon Web Services Indonesia - Request to Reissue Invoice - PT Modern Data Solusi[EXTERNAL]
Thanks Patricia.
+ Louanna.
Please confirm the PO that invoices are being billed so that we can investigate.
Thank you.
John
John Woods |Global Service Delivery Manager | Ricoh USA @ Amazon
johwo at amazon.com<mailto:johwo at amazon.com> | john.woods at ricoh-usa.com<mailto:john.woods at ricoh-usa.com> | M: 206-743-7989
________________________________
From: Patricia Foong <Patricia.Foong at ricoh.com.my<mailto:Patricia.Foong at ricoh.com.my>>
Sent: Tuesday, January 31, 2023 9:37 PM
To: soenwono <soenwono at moderndatasolusi.com<mailto:soenwono at moderndatasolusi.com>>; inkaso01 at moderndatasolusi.com<mailto:inkaso01 at moderndatasolusi.com> <inkaso01 at moderndatasolusi.com<mailto:inkaso01 at moderndatasolusi.com>>; John Woods <john.woods at ricoh-usa.com<mailto:john.woods at ricoh-usa.com>>
Cc: 'michael at moderndatasolusi. com' <michael at moderndatasolusi.com<mailto:michael at moderndatasolusi.com>>; 'Yan Budiman' <yan at moderndatasolusi.com<mailto:yan at moderndatasolusi.com>>; Mabel Seow <Mabel_Seow at rapp.ricoh.com<mailto:Mabel_Seow at rapp.ricoh.com>>; ZhenYu Lee <ZhenYu_Lee at rapp.ricoh.com<mailto:ZhenYu_Lee at rapp.ricoh.com>>; Cynthia Ho <Cynthia_Ho at rapp.ricoh.com<mailto:Cynthia_Ho at rapp.ricoh.com>>; 'siti inkaso' <siti at moderndatasolusi.com<mailto:siti at moderndatasolusi.com>>
Subject: RE: [Reminder] -PT Amazon Web Services Indonesia - Request to Reissue Invoice - PT Modern Data Solusi[EXTERNAL]
Adding @John Woods<mailto:John.Woods at ricoh-usa.com>
Thank you PTM team for sharing the soft copy of the invoice.
However, there is no customer PO number indicated on the invoice.
Kindly furnish customer PO number that you bill against please or our further action.
Dear John, good day.
Attached is the soft copy of the invoices as requested and now I am requested PO number.
Are you able to act on it first while waiting a respond from PTM please.
Thank you very much!
Advance Leave Notice: 1st Feb
Public Holiday: 6th Feb
Thank you.
Patricia Foong
Senior Global Account Coordinator
Ricoh Global Services Greater Asia Pacific
Business Operation Division
Mobile Phone : +6016 410 4493
patricia.foong at ricoh.com.my<mailto:patricia.foong at ricoh.com.my>
RICOH (Malaysia) Sdn Bhd (10078-W)
UG-D6, Level Upper Ground,
Utropolis Suites 2, Jalan Kontraktor U1/14,
40150 Shah Alam, Selangor,
Malaysia.
Service Hotline: 1300 88 8228
Website: www.ricoh.com.my<https://urldefense.proofpoint.com/v2/url?u=http-3A__www.ricoh.com.my_&d=DwMGaQ&c=5hYF0Zu0Yz-C6S-kaHDIt4ADo8NP5Dtlv81GI_RNZig&r=CXlug63-fcsPSxMztpB4hUR4wiFB3R6gq9USFPKExYA&m=n4PeG_e7E7XadZvH84sD8lcWNEP-fF7t1iKyj9KiQSP9UGdn0kpiAyAcSu-0Uq1r&s=polRKDMiSKoK12Cn8ZaFnshpmoKOl9lHFIjr2e3itC8&e=>
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From: Soenwono <soenwono at moderndatasolusi.com<mailto:soenwono at moderndatasolusi.com>>
Sent: Wednesday, February 1, 2023 1:17 PM
To: inkaso01 at moderndatasolusi.com<mailto:inkaso01 at moderndatasolusi.com>
Cc: Patricia Foong <Patricia.Foong at ricoh.com.my<mailto:Patricia.Foong at ricoh.com.my>>; 'michael at moderndatasolusi. com' <michael at moderndatasolusi.com<mailto:michael at moderndatasolusi.com>>; 'Yan Budiman' <yan at moderndatasolusi.com<mailto:yan at moderndatasolusi.com>>; Mabel Seow <Mabel_Seow at rapp.ricoh.com<mailto:Mabel_Seow at rapp.ricoh.com>>; ZhenYu Lee <ZhenYu_Lee at rapp.ricoh.com<mailto:ZhenYu_Lee at rapp.ricoh.com>>; Cynthia Ho <Cynthia_Ho at rapp.ricoh.com<mailto:Cynthia_Ho at rapp.ricoh.com>>; 'siti inkaso' <siti at moderndatasolusi.com<mailto:siti at moderndatasolusi.com>>
Subject: RE: [Reminder] -PT Amazon Web Services Indonesia - Request to Reissue Invoice - PT Modern Data Solusi
Hi ibu Eni, Thank you for sharing. Hi Pat, Please find the Amazon copy invoice at the attachment file ya Thank you. Regards, Soenwono Suprapto | GMA & Direct Dept Head T: +62 21-27937489F: +62 21-27937486M: +62-87771697791www. moderndatasolusi. com
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Hi ibu Eni,
Thank you for sharing.
Hi Pat,
Please find the Amazon copy invoice at the attachment file ya
Thank you.
Regards,
Soenwono Suprapto | GMA & Direct Dept Head
T: +62 21-27937489
F: +62 21-27937486
M: +62-87771697791
www.moderndatasolusi.com<https://urldefense.proofpoint.com/v2/url?u=http-3A__www.moderndatasolusi.com_&d=DwMGaQ&c=5hYF0Zu0Yz-C6S-kaHDIt4ADo8NP5Dtlv81GI_RNZig&r=CXlug63-fcsPSxMztpB4hUR4wiFB3R6gq9USFPKExYA&m=n4PeG_e7E7XadZvH84sD8lcWNEP-fF7t1iKyj9KiQSP9UGdn0kpiAyAcSu-0Uq1r&s=xrAWT6IfyyknlsjAtS7LM3M5EqE9N8rqkeSUcsY3OB0&e=>
PT MODERN DATA SOLUSI
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From: inkaso01 at moderndatasolusi.com<mailto:inkaso01 at moderndatasolusi.com> <inkaso01 at moderndatasolusi.com<mailto:inkaso01 at moderndatasolusi.com>>
Sent: 31 January 2023 13:21
To: Soenwono <soenwono at moderndatasolusi.com<mailto:soenwono at moderndatasolusi.com>>
Cc: 'Patricia Foong' <Patricia.Foong at ricoh.com.my<mailto:Patricia.Foong at ricoh.com.my>>; 'michael at moderndatasolusi. com' <michael at moderndatasolusi.com<mailto:michael at moderndatasolusi.com>>; 'Yan Budiman' <yan at moderndatasolusi.com<mailto:yan at moderndatasolusi.com>>; 'Mabel Seow' <Mabel_Seow at rapp.ricoh.com<mailto:Mabel_Seow at rapp.ricoh.com>>; 'ZhenYu Lee' <ZhenYu_Lee at rapp.ricoh.com<mailto:ZhenYu_Lee at rapp.ricoh.com>>; 'Cynthia Ho' <Cynthia_Ho at rapp.ricoh.com<mailto:Cynthia_Ho at rapp.ricoh.com>>; 'siti inkaso' <siti at moderndatasolusi.com<mailto:siti at moderndatasolusi.com>>
Subject: Re: [Reminder] -PT Amazon Web Services Indonesia - Request to Reissue Invoice - PT Modern Data Solusi
Dear pak Soen,
Please see attached copy invoices
Thank you
regards,
eny
On 2023-01-30 17:54, Soenwono wrote:
Hi Patricia,
my finance team is still collecting the copy of invoices. please hold on
Hi Ibu Eny,
As discussed, please expedite and send the copy of invoices by tomorrow yah.
thank you
BR,
Soenwono.
Regards,
Soenwono Suprapto | GMA & Direct Dept Head
T: +62 21-27937489
F: +62 21-27937486
M: +62-87771697791
www.moderndatasolusi.com<https://urldefense.proofpoint.com/v2/url?u=http-3A__www.moderndatasolusi.com_&d=DwMGaQ&c=5hYF0Zu0Yz-C6S-kaHDIt4ADo8NP5Dtlv81GI_RNZig&r=CXlug63-fcsPSxMztpB4hUR4wiFB3R6gq9USFPKExYA&m=n4PeG_e7E7XadZvH84sD8lcWNEP-fF7t1iKyj9KiQSP9UGdn0kpiAyAcSu-0Uq1r&s=xrAWT6IfyyknlsjAtS7LM3M5EqE9N8rqkeSUcsY3OB0&e=>
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From: Patricia Foong <Patricia.Foong at ricoh.com.my<mailto:Patricia.Foong at ricoh.com.my>>
Sent: 30 January 2023 14:28
To: soenwono <soenwono at moderndatasolusi.com<mailto:soenwono at moderndatasolusi.com>>
Cc: michael at moderndatasolusi. com <michael at moderndatasolusi.com<mailto:michael at moderndatasolusi.com>>; inkaso01 at moderndatasolusi.com<mailto:inkaso01 at moderndatasolusi.com>; 'Yan Budiman' <yan at moderndatasolusi.com<mailto:yan at moderndatasolusi.com>>; Mabel Seow <Mabel_Seow at rapp.ricoh.com<mailto:Mabel_Seow at rapp.ricoh.com>>; ZhenYu Lee <ZhenYu_Lee at rapp.ricoh.com<mailto:ZhenYu_Lee at rapp.ricoh.com>>; Cynthia Ho <Cynthia_Ho at rapp.ricoh.com<mailto:Cynthia_Ho at rapp.ricoh.com>>
Subject: RE: [Reminder] -PT Amazon Web Services Indonesia - Request to Reissue Invoice - PT Modern Data Solusi
Dear Sun Sun, good day.
I would expect that soft copy of invoice and PO number will be shared by today?
Please take note that without it, we are not able to assist you to speed up the process of seeking help from the central customer..
The ball is in your court now.
Cheers.
Advance Leave Notice: Nil
Public Holiday: 6th Feb
Thank you.
Patricia Foong
Senior Global Account Coordinator
Ricoh Global Services Greater Asia Pacific
Business Operation Division
Mobile Phone : +6016 410 4493
patricia.foong at ricoh.com.my<mailto:patricia.foong at ricoh.com.my>
RICOH (Malaysia) Sdn Bhd (10078-W)
UG-D6, Level Upper Ground,
Utropolis Suites 2, Jalan Kontraktor U1/14,
40150 Shah Alam, Selangor,
Malaysia.
Service Hotline: 1300 88 8228
Website: www.ricoh.com.my<https://urldefense.proofpoint.com/v2/url?u=http-3A__www.ricoh.com.my_&d=DwMGaQ&c=5hYF0Zu0Yz-C6S-kaHDIt4ADo8NP5Dtlv81GI_RNZig&r=CXlug63-fcsPSxMztpB4hUR4wiFB3R6gq9USFPKExYA&m=n4PeG_e7E7XadZvH84sD8lcWNEP-fF7t1iKyj9KiQSP9UGdn0kpiAyAcSu-0Uq1r&s=polRKDMiSKoK12Cn8ZaFnshpmoKOl9lHFIjr2e3itC8&e=>
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From: Patricia Foong
Sent: Friday, January 27, 2023 1:05 AM
To: Soenwono <soenwono at moderndatasolusi.com<mailto:soenwono at moderndatasolusi.com>>
Cc: michael at moderndatasolusi. com <michael at moderndatasolusi.com<mailto:michael at moderndatasolusi.com>>; inkaso01 at moderndatasolusi.com<mailto:inkaso01 at moderndatasolusi.com>; 'Yan Budiman' <yan at moderndatasolusi.com<mailto:yan at moderndatasolusi.com>>; Mabel Seow <Mabel_Seow at rapp.ricoh.com<mailto:Mabel_Seow at rapp.ricoh.com>>
Subject: RE: [Reminder] -PT Amazon Web Services Indonesia - Request to Reissue Invoice - PT Modern Data Solusi
Dear Sun Sun, good day.
Thank you for that and I am managed to speak to John Woods, shared the same with him a few minutes ago.
He requested for a copy of the invoices listed below and PO Number that you billed against to speed up this matter.
If PO number is stated on the invoice, it is fine. Otherwise, please have the PO number added onto the spreadsheet that you shared earlier.
I also seek his attention and support to look into this AR issue immediately and hopefully it can be resolved soonest, shipment can be delivered upon arrival.
CUST NO
INVOICE NO
INVOICE DATE
AMOUNT
TOTAL AMOUNT
PAYMENT DATE
TOTAL PAYMENT FROM AMAZON
010RC02855
21JKT0002147
31/03/2021
1,401,595
4,713,775
04/03/2022
4,070,000
010RC02855
21JKT0002148
31/03/2021
552,030
010RC02855
21JKT0002149
31/03/2021
552,030
010RC02855
21JKT0002150
31/03/2021
552,030
010RC02855
21JKT0002151
31/03/2021
552,030
010RC02855
21JKT0002152
31/03/2021
552,030
010RC02855
21JKT0002153
31/03/2021
552,030
010RC02855
21JKT0008476
31/12/2021
732,078
6,043,661
18/05/2022
5,219,526
010RC02855
21JKT0008477
31/12/2021
552,030
010RC02855
21JKT0008478
31/12/2021
895,343
010RC02855
21JKT0008479
31/12/2021
552,030
010RC02855
21JKT0008480
31/12/2021
552,030
010RC02855
21JKT0008481
31/12/2021
552,030
010RC02855
21JKT0008482
31/12/2021
552,030
010RC02855
21JKT0008483
31/12/2021
552,030
010RC02855
21JKT0008484
31/12/2021
552,030
010RC02855
21JKT0008485
31/12/2021
552,030
010RC02855
22JKT0000686
15/02/2022
762,170
762,170
06/06/2022
476,753
010RC02855
22JKT0000687
15/02/2022
552,030
552,030
09/06/2022
714,258
010RC02855
22JKT0001568
21/03/2022
723,716
723,716
27/06/2022
658,237
010RC02855
22JKT0003740
28/06/2022
747,976
747,976
08/07/2022
155,316
26/08/2022
625,027
21/09/2022
85,530
010RC02855
22JKT0002329
22/04/2022
747,292
Invoice needs to be revised by PTM
010RC02855
22JKT0003172
31/05/2022
834,105
Invoice needs to be revised by PTM
010RC02855
22JKT0004872
25/08/2022
777,634
Invoice needs to be revised by PTM
010RC02855
22JKT0004873
25/08/2022
557,048
Invoice needs to be revised by PTM
010RC02855
22JKT0006583
31/10/2022
1,274,276
1,831,324
13/01/2023
1,583,847
010RC02855
22JKT0006584
31/10/2022
557,048
Kindly send in all the invoices and PO number by tomorrow (Friday), thank you.
Advance Leave Notice: 19th, 20th and 25th Jan
Public Holiday: 23rd and 24th Jan
Thank you.
Patricia Foong
Senior Global Account Coordinator
Ricoh Global Services Greater Asia Pacific
Business Operation Division
Mobile Phone : +6016 410 4493
patricia.foong at ricoh.com.my<mailto:patricia.foong at ricoh.com.my>
RICOH (Malaysia) Sdn Bhd (10078-W)
UG-D6, Level Upper Ground,
Utropolis Suites 2, Jalan Kontraktor U1/14,
40150 Shah Alam, Selangor,
Malaysia.
Service Hotline: 1300 88 8228
Website: www.ricoh.com.my<https://urldefense.proofpoint.com/v2/url?u=http-3A__www.ricoh.com.my_&d=DwMGaQ&c=5hYF0Zu0Yz-C6S-kaHDIt4ADo8NP5Dtlv81GI_RNZig&r=CXlug63-fcsPSxMztpB4hUR4wiFB3R6gq9USFPKExYA&m=n4PeG_e7E7XadZvH84sD8lcWNEP-fF7t1iKyj9KiQSP9UGdn0kpiAyAcSu-0Uq1r&s=polRKDMiSKoK12Cn8ZaFnshpmoKOl9lHFIjr2e3itC8&e=>
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From: Soenwono <soenwono at moderndatasolusi.com<mailto:soenwono at moderndatasolusi.com>>
Sent: Thursday, January 26, 2023 3:29 PM
To: Patricia Foong <Patricia.Foong at ricoh.com.my<mailto:Patricia.Foong at ricoh.com.my>>; Mabel Seow <Mabel_Seow at rapp.ricoh.com<mailto:Mabel_Seow at rapp.ricoh.com>>
Cc: michael at moderndatasolusi. com <michael at moderndatasolusi.com<mailto:michael at moderndatasolusi.com>>; inkaso01 at moderndatasolusi.com<mailto:inkaso01 at moderndatasolusi.com>; 'Yan Budiman' <yan at moderndatasolusi.com<mailto:yan at moderndatasolusi.com>>
Subject: FW: [Reminder] -PT Amazon Web Services Indonesia - Request to Reissue Invoice - PT Modern Data Solusi
Importance: High
Hi Patricia, Following our discussion yesterday about Amazon, please find the invoice & payment detail from Amazon at the attachment file. we need to know the payment detail and we are still waiting this information from Amazon so we can
ZjQcmQRYFpfptBannerStart
CAUTION: This Email is from an EXTERNAL source. Ensure you trust this sender before clicking on any links or attachments.
ZjQcmQRYFpfptBannerEnd
Hi Patricia,
Following our discussion yesterday about Amazon, please find the invoice & payment detail from Amazon at the attachment file.
we need to know the payment detail and we are still waiting this information from Amazon so we can check and match with our invoice. But for now we assume Amazon pays less than what we invoice to them.
Thank you
Regards,
Soenwono Suprapto | GMA & Direct Dept Head
T: +62 21-27937489
F: +62 21-27937486
M: +62-87771697791
www.moderndatasolusi.com<https://urldefense.proofpoint.com/v2/url?u=http-3A__www.moderndatasolusi.com_&d=DwMGaQ&c=5hYF0Zu0Yz-C6S-kaHDIt4ADo8NP5Dtlv81GI_RNZig&r=CXlug63-fcsPSxMztpB4hUR4wiFB3R6gq9USFPKExYA&m=n4PeG_e7E7XadZvH84sD8lcWNEP-fF7t1iKyj9KiQSP9UGdn0kpiAyAcSu-0Uq1r&s=xrAWT6IfyyknlsjAtS7LM3M5EqE9N8rqkeSUcsY3OB0&e=>
PT MODERN DATA SOLUSI
JL. Sultan Iskandar Muda No. 29, Kebayoran Lama Utara, Kebayoran Lama - Jakarta Selatan 12240<https://urldefense.proofpoint.com/v2/url?u=https-3A__goo.gl_maps_ta17fqnTWbL2&d=DwMGaQ&c=5hYF0Zu0Yz-C6S-kaHDIt4ADo8NP5Dtlv81GI_RNZig&r=CXlug63-fcsPSxMztpB4hUR4wiFB3R6gq9USFPKExYA&m=n4PeG_e7E7XadZvH84sD8lcWNEP-fF7t1iKyj9KiQSP9UGdn0kpiAyAcSu-0Uq1r&s=eEEWCDYAD-l6Ffkso6GAH_AE_i7Ai0_AhI2nkfH-HDo&e=>
[Image removed by sender.]
From: ap-indonesia <ap-indonesia at amazon.com<mailto:ap-indonesia at amazon.com>>
Sent: 18 January 2023 19:38
To: inkaso01 at moderndatasolusi.com<mailto:inkaso01 at moderndatasolusi.com>
Cc: soenwono at moderndatasolusi.com<mailto:soenwono at moderndatasolusi.com>; admintoner03 at moderndatasolusi.com<mailto:admintoner03 at moderndatasolusi.com>; Nurul Aulia Hafidza Qolbi <Nurul.Aulia at tmf-group.com<mailto:Nurul.Aulia at tmf-group.com>>; MRenaldy Sofyan <MRenaldy.Sofyan at tmf-group.com<mailto:MRenaldy.Sofyan at tmf-group.com>>; siti mds <siti at moderndatasolusi.com<mailto:siti at moderndatasolusi.com>>; Idris <idris at moderndatasolusi.com<mailto:idris at moderndatasolusi.com>>; Ivan.budiman <Ivan.budiman at moderndatasolusi.com<mailto:Ivan.budiman at moderndatasolusi.com>>; Michael Linggodigdo <michael at moderndatasolusi.com<mailto:michael at moderndatasolusi.com>>
Subject: RE: [Reminder] -PT Amazon Web Services Indonesia - Request to Reissue Invoice - PT Modern Data Solusi
Hi All,
Below invoices were all paid in the system, remittance were sent to you by Amazon Accounts Payable <noreply at amazon.com<mailto:noreply at amazon.com>> at siti at moderndatasolusi.com<mailto:siti at moderndatasolusi.com>, please kindly check at your end, thank you.
Attachment Name
Status
Amazon Unique Identifier
PT Modern Data Solusi - 21JKTRCP-006572.pdf
Sent For Processing
70000066719266
PT Modern Data Solusi - 21JKT0008483.pdf
Sent For Processing
70000066719235
PT Modern Data Solusi - 21JKT0008484.pdf
Sent For Processing
70000066719310
PT Modern Data Solusi - 22JKT0000686.pdf
Sent For Processing
70000067981648
PT Modern Data Solusi - 22JKT0000687.pdf
Sent For Processing
70000067981617
PT Modern Data Solusi - 22JKT0001568.pdf
Sent For Processing
70000072939900
Regards,
Yuejiao (Amy)
Corp AP APAC FinCoM
[Image removed by sender. amazon-finance-operations-2-ORANGE-and-BLACK-SMALL]
From: inkaso01 at moderndatasolusi.com<mailto:inkaso01 at moderndatasolusi.com> <inkaso01 at moderndatasolusi.com<mailto:inkaso01 at moderndatasolusi.com>>
Sent: Tuesday, January 10, 2023 10:46 AM
To: AWSI Accounts Payable <ap-awsi at tmf-group.com<mailto:ap-awsi at tmf-group.com>>
Cc: ap-indonesia <ap-indonesia at amazon.com<mailto:ap-indonesia at amazon.com>>; soenwono at moderndatasolusi.com<mailto:soenwono at moderndatasolusi.com>; admintoner03 at moderndatasolusi.com<mailto:admintoner03 at moderndatasolusi.com>; Nurul Aulia Hafidza Qolbi <Nurul.Aulia at tmf-group.com<mailto:Nurul.Aulia at tmf-group.com>>; MRenaldy Sofyan <MRenaldy.Sofyan at tmf-group.com<mailto:MRenaldy.Sofyan at tmf-group.com>>; AnnisaFitrah Ayu <annisafitrah.ayu at tmf-group.com<mailto:annisafitrah.ayu at tmf-group.com>>; siti mds <siti at moderndatasolusi.com<mailto:siti at moderndatasolusi.com>>; Idris <idris at moderndatasolusi.com<mailto:idris at moderndatasolusi.com>>; Ivan.budiman <Ivan.budiman at moderndatasolusi.com<mailto:Ivan.budiman at moderndatasolusi.com>>; Michael Linggodigdo <michael at moderndatasolusi.com<mailto:michael at moderndatasolusi.com>>
Subject: Re: [Reminder] -PT Amazon Web Services Indonesia - Request to Reissue Invoice - PT Modern Data Solusi
Dear team AP Indonesia,,
Any update for this request below
Thank you
regards,
eny
On 2023-01-09 14:20, AWSI Accounts Payable wrote:
Dear Vendor ,
Thank you for your email, we will ask Amazon AP team for the invoice payment schedule.
And please be informed that invoice list below on hold as attached.
22JKT0002329
22JKT0003172
22JKT0004873
22JKT0004872
Dear @ap-indonesia<mailto:ap-indonesia at amazon.com>
Kindly need your help to check on payment schedule for below AUI.
Attachment Name
Status
Amazon Unique Identifier
PT Modern Data Solusi - 21JKTRCP-006572.pdf
Sent For Processing
70000066719266
PT Modern Data Solusi - 21JKT0008483.pdf
Sent For Processing
70000066719235
PT Modern Data Solusi - 21JKT0008484.pdf
Sent For Processing
70000066719310
PT Modern Data Solusi - 22JKT0000686.pdf
Sent For Processing
70000067981648
PT Modern Data Solusi - 22JKT0000687.pdf
Sent For Processing
70000067981617
PT Modern Data Solusi - 22JKT0001568.pdf
Sent For Processing
70000072939900
From: inkaso01 at moderndatasolusi.com<mailto:inkaso01 at moderndatasolusi.com> <inkaso01 at moderndatasolusi.com<mailto:inkaso01 at moderndatasolusi.com>>
Sent: Monday, January 9, 2023 10:40 AM
To: AWSI Accounts Payable <ap-awsi at tmf-group.com<mailto:ap-awsi at tmf-group.com>>
Cc: soenwono at moderndatasolusi.com<mailto:soenwono at moderndatasolusi.com>; admintoner03 at moderndatasolusi.com<mailto:admintoner03 at moderndatasolusi.com>; ap-indonesia <ap-indonesia at amazon.com<mailto:ap-indonesia at amazon.com>>; Nurul Aulia Hafidza Qolbi <Nurul.Aulia at tmf-group.com<mailto:Nurul.Aulia at tmf-group.com>>; MRenaldy Sofyan <MRenaldy.Sofyan at tmf-group.com<mailto:MRenaldy.Sofyan at tmf-group.com>>; Farindarani Kusbari <farindarani.kusbari at tmf-group.com<mailto:farindarani.kusbari at tmf-group.com>>; AnnisaFitrah Ayu <annisafitrah.ayu at tmf-group.com<mailto:annisafitrah.ayu at tmf-group.com>>
Subject: Re: [Reminder] -PT Amazon Web Services Indonesia - Request to Reissue Invoice - PT Modern Data Solusi
CAUTION: This email originated from outside our organisation. Do not click on links, or open any attachments, unless you recognise the sender and are sure that the contents are genuine and safe.
Dear dear AP,
Invoice in progress revised
Could you can help for detail payment date and value invoice below
[Image removed by sender.]
Thank you
reagrds,
eny
On 2023-01-09 09:27, AWSI Accounts Payable wrote:
Dear Vendor,
Hope this email finds you well.
A kind reminder for our request on attached email, any updates?
Since the invoice date has past the due for credited VAT, kindly need your help to reissue the attached invoices with complete 11% VAT rate and GL Code number as well as with new address below.
New billing address (please see attached NPWP):
Sinarmas MSIG Tower Lantai 16 JL Jenderal
Sudirman KAV.21, Karet, Setiabudi, Kota ADM.
Jakarta Selatan, DKI Jakarta, 12920
Should you have any query, please let us know.
Thank you.
Best regards,
Farindarani Kusbari
From: AWSI Accounts Payable <ap-awsi at tmf-group.com<mailto:ap-awsi at tmf-group.com>>
Sent: Friday, November 25, 2022 2:24 PM
To: soenwono at moderndatasolusi.com<mailto:soenwono at moderndatasolusi.com>; siti mds <siti at moderndatasolusi.com<mailto:siti at moderndatasolusi.com>>; 'inkaso01 inkaso01' <inkaso01 at moderndatasolusi.com<mailto:inkaso01 at moderndatasolusi.com>>; 'Emi' <admintoner03 at moderndatasolusi.com<mailto:admintoner03 at moderndatasolusi.com>>
Cc: ap-indonesia <ap-indonesia at amazon.com<mailto:ap-indonesia at amazon.com>>; Nurul Aulia Hafidza Qolbi <Nurul.Aulia at tmf-group.com<mailto:Nurul.Aulia at tmf-group.com>>; MRenaldy Sofyan <MRenaldy.Sofyan at tmf-group.com<mailto:MRenaldy.Sofyan at tmf-group.com>>; Farindarani Kusbari <farindarani.kusbari at tmf-group.com<mailto:farindarani.kusbari at tmf-group.com>>; AnnisaFitrah Ayu <annisafitrah.ayu at tmf-group.com<mailto:annisafitrah.ayu at tmf-group.com>>; AWSI Accounts Payable <ap-awsi at tmf-group.com<mailto:ap-awsi at tmf-group.com>>
Subject: Amazon - Request to Reissue Invoice - PT Modern Data Solusi
Dear Vendor,
Hope this email finds you well.
A kind reminder for our request on attached email, any updates?
Since the invoice date has past the due for credited VAT, kindly need your help to reissue the attached invoices with complete 11% VAT rate and GL Code number as well as with new address below.
New billing address (please see attached NPWP):
Sinarmas MSIG Tower Lantai 16 JL Jenderal
Sudirman KAV.21, Karet, Setiabudi, Kota ADM.
Jakarta Selatan, DKI Jakarta, 12920
Should you have any query, please let us know.
Thank you.
Best regards,
Annisa Fitrah Ayu
Accounting Service
PT TMF Indonesia
Wisma GKBI, 17th Floor Suite 1710
Jl. Jenderal Sudirman No. 28
Jakarta 10210, Indonesia
tmf-group.com<https://urldefense.proofpoint.com/v2/url?u=http-3A__www.tmf-2Dgroup.com_&d=DwMGaQ&c=5hYF0Zu0Yz-C6S-kaHDIt4ADo8NP5Dtlv81GI_RNZig&r=CXlug63-fcsPSxMztpB4hUR4wiFB3R6gq9USFPKExYA&m=n4PeG_e7E7XadZvH84sD8lcWNEP-fF7t1iKyj9KiQSP9UGdn0kpiAyAcSu-0Uq1r&s=DOrhYyvYCSR285uRKNdrrtsgkd4f_hQlM-OWyBNQ3Jk&e=>
[Image removed by sender.]
<span
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