[It.team] AMADEUS upgrade SLNX V3 (JAKARTA)
Ignacio Fortea Hoyo
Ignacio.Fortea at ricoh.es
Tue May 9 12:01:48 UTC 2023
Internal
Hello Soenwono,
First of all, sorry for the changes.
In the last roadmap Amadeus Global team send us, they changed the implementation in Jakarta for the week 25. I propose you to install SLNX v3 June 19th.
Please, tell me if is possible and confirm the date with Amadeus local contact.
Best regards
Ignacio Fortea
Project Manager
Managed Cloud Print Services
RICOH ESPAÑA S.L.U
C/Cantabria, 2 PB B Edificio Amura
28108 Alcobendas - Madrid
Tel: 917082050 ext. 2007
Mobile: 677581003
Fax: 912684798
ignacio.fortea at ricoh.es<mailto:ignacio.fortea at ricoh.es>
www.ricoh.es
<http://www.ricoh.es/>
[cid:image002.png at 01D9827E.C752C1C0]<http://www.ricoh.es/>
[cid:image003.png at 01D9827E.C752C1C0]<http://www.facebook.com/ricohspain> [cid:image004.png at 01D9827E.C752C1C0] <http://www.twitter.com/ricohspain> [cid:image005.png at 01D9827E.C752C1C0] <http://www.youtube.com/ricohspain> [cid:image006.png at 01D9827E.C752C1C0] <http://www.linkedin.com/company/ricoh-espana-slu>
[cid:image007.png at 01D9827E.C752C1C0]
From: Soenwono <soenwono at moderndatasolusi.com>
Sent: martes, 9 de mayo de 2023 11:21
To: Ignacio Fortea Hoyo <Ignacio.Fortea at ricoh.es>; Cynthia Ho <Cynthia_Ho at rapp.ricoh.com>
Cc: Ruben Nunez <Ruben.Nunez at ricoh.es>; 'it.team' <it.team at moderndatasolusi.com>; 'erik at moderndatasolusi. com' <erik at moderndatasolusi.com>; 'Etik' <helpdesk at moderndatasolusi.com>; 'Henry Sutanto' <henry.sutanto at moderndatasolusi.com>; 'Yan Budiman' <yan at moderndatasolusi.com>; 'it.team' <it.team at moderndatasolusi.com>
Subject: RE: AMADEUS upgrade SLNX V3 (JAKARTA)
Sensitivity: Confidential
This message was sent from an external source. Please be careful opening attachments/links or replying to sources you don't know.
Hi Ignacio,
A changes is made by Amadeus that they request to do a setting on 25 May
Thank you
Regards,
Soenwono Suprapto | GMA & Direct Dept Head
T: +62 21-27937489
F: +62 21-27937486
M: +62-87771697791
www.moderndatasolusi.com<http://www.moderndatasolusi.com/>
PT MODERN DATA SOLUSI
JL. Sultan Iskandar Muda No. 29, Kebayoran Lama Utara, Kebayoran Lama - Jakarta Selatan 12240<https://goo.gl/maps/ta17fqnTWbL2>
[cid:image008.png at 01D9827E.C752C1C0]
From: Soenwono <soenwono at moderndatasolusi.com<mailto:soenwono at moderndatasolusi.com>>
Sent: 09 May 2023 12:13
To: 'Ignacio Fortea Hoyo' <Ignacio.Fortea at ricoh.es<mailto:Ignacio.Fortea at ricoh.es>>; 'Cynthia Ho' <Cynthia_Ho at rapp.ricoh.com<mailto:Cynthia_Ho at rapp.ricoh.com>>
Cc: 'Ruben Nunez' <Ruben.Nunez at ricoh.es<mailto:Ruben.Nunez at ricoh.es>>; 'it.team' <it.team at moderndatasolusi.com<mailto:it.team at moderndatasolusi.com>>; 'erik at moderndatasolusi. com' <erik at moderndatasolusi.com<mailto:erik at moderndatasolusi.com>>; 'Etik' <helpdesk at moderndatasolusi.com<mailto:helpdesk at moderndatasolusi.com>>; 'Henry Sutanto' <henry.sutanto at moderndatasolusi.com<mailto:henry.sutanto at moderndatasolusi.com>>; 'Yan Budiman' <yan at moderndatasolusi.com<mailto:yan at moderndatasolusi.com>>
Subject: RE: AMADEUS upgrade SLNX V3 (JAKARTA)
Sensitivity: Confidential
Hi Ignacio,
Please note It will be on 16th May 2023.
Thank you.
Regards,
Soenwono Suprapto | GMA & Direct Dept Head
T: +62 21-27937489
F: +62 21-27937486
M: +62-87771697791
www.moderndatasolusi.com<http://www.moderndatasolusi.com/>
PT MODERN DATA SOLUSI
JL. Sultan Iskandar Muda No. 29, Kebayoran Lama Utara, Kebayoran Lama - Jakarta Selatan 12240<https://goo.gl/maps/ta17fqnTWbL2>
[cid:image008.png at 01D9827E.C752C1C0]
From: Ignacio Fortea Hoyo <Ignacio.Fortea at ricoh.es<mailto:Ignacio.Fortea at ricoh.es>>
Sent: 26 April 2023 19:56
To: Soenwono <soenwono at moderndatasolusi.com<mailto:soenwono at moderndatasolusi.com>>; Cynthia Ho <Cynthia_Ho at rapp.ricoh.com<mailto:Cynthia_Ho at rapp.ricoh.com>>
Cc: Ruben Nunez <Ruben.Nunez at ricoh.es<mailto:Ruben.Nunez at ricoh.es>>; 'it.team' <it.team at moderndatasolusi.com<mailto:it.team at moderndatasolusi.com>>; 'erik at moderndatasolusi. com' <erik at moderndatasolusi.com<mailto:erik at moderndatasolusi.com>>; 'Etik' <helpdesk at moderndatasolusi.com<mailto:helpdesk at moderndatasolusi.com>>; 'Henry Sutanto' <henry.sutanto at moderndatasolusi.com<mailto:henry.sutanto at moderndatasolusi.com>>; 'Yan Budiman' <yan at moderndatasolusi.com<mailto:yan at moderndatasolusi.com>>
Subject: RE: AMADEUS upgrade SLNX V3 (JAKARTA)
Sensitivity: Confidential
Internal
Hello Soenwono,
Thanks, please confirm us the date when you contact with the costumer.
Regards
Ignacio Fortea
Project Manager
Managed Cloud Print Services
RICOH ESPAÑA S.L.U
C/Cantabria, 2 PB B Edificio Amura
28108 Alcobendas - Madrid
Tel: 917082050 ext. 2007
Mobile: 677581003
Fax: 912684798
ignacio.fortea at ricoh.es<mailto:ignacio.fortea at ricoh.es>
www.ricoh.es
<http://www.ricoh.es/>
[cid:image002.png at 01D9827E.C752C1C0]<http://www.ricoh.es/>
[cid:image003.png at 01D9827E.C752C1C0]<http://www.facebook.com/ricohspain> [cid:image004.png at 01D9827E.C752C1C0] <http://www.twitter.com/ricohspain> [cid:image005.png at 01D9827E.C752C1C0] <http://www.youtube.com/ricohspain> [cid:image006.png at 01D9827E.C752C1C0] <http://www.linkedin.com/company/ricoh-espana-slu>
[cid:image007.png at 01D9827E.C752C1C0]
From: Soenwono <soenwono at moderndatasolusi.com<mailto:soenwono at moderndatasolusi.com>>
Sent: miércoles, 26 de abril de 2023 5:05
To: Ignacio Fortea Hoyo <Ignacio.Fortea at ricoh.es<mailto:Ignacio.Fortea at ricoh.es>>; Cynthia Ho <Cynthia_Ho at rapp.ricoh.com<mailto:Cynthia_Ho at rapp.ricoh.com>>
Cc: Ruben Nunez <Ruben.Nunez at ricoh.es<mailto:Ruben.Nunez at ricoh.es>>; 'it.team' <it.team at moderndatasolusi.com<mailto:it.team at moderndatasolusi.com>>; 'erik at moderndatasolusi. com' <erik at moderndatasolusi.com<mailto:erik at moderndatasolusi.com>>; 'Etik' <helpdesk at moderndatasolusi.com<mailto:helpdesk at moderndatasolusi.com>>; 'Henry Sutanto' <henry.sutanto at moderndatasolusi.com<mailto:henry.sutanto at moderndatasolusi.com>>; 'Yan Budiman' <yan at moderndatasolusi.com<mailto:yan at moderndatasolusi.com>>
Subject: RE: AMADEUS upgrade SLNX V3 (JAKARTA)
Sensitivity: Confidential
This message was sent from an external source. Please be careful opening attachments/links or replying to sources you don't know.
Hi Ignacio,
Noted, I will contact Pak Ferdinand for further communication & arrangement.
Thank you.
Regards,
Soenwono Suprapto | GMA & Direct Dept Head
T: +62 21-27937489
F: +62 21-27937486
M: +62-87771697791
www.moderndatasolusi.com<http://www.moderndatasolusi.com/>
PT MODERN DATA SOLUSI
JL. Sultan Iskandar Muda No. 29, Kebayoran Lama Utara, Kebayoran Lama - Jakarta Selatan 12240<https://goo.gl/maps/ta17fqnTWbL2>
[cid:image008.png at 01D9827E.C752C1C0]
From: Ignacio Fortea Hoyo <Ignacio.Fortea at ricoh.es<mailto:Ignacio.Fortea at ricoh.es>>
Sent: 25 April 2023 14:19
To: Soenwono <soenwono at moderndatasolusi.com<mailto:soenwono at moderndatasolusi.com>>; Cynthia Ho <Cynthia_Ho at rapp.ricoh.com<mailto:Cynthia_Ho at rapp.ricoh.com>>
Cc: Ruben Nunez <Ruben.Nunez at ricoh.es<mailto:Ruben.Nunez at ricoh.es>>; 'it.team' <it.team at moderndatasolusi.com<mailto:it.team at moderndatasolusi.com>>; erik at moderndatasolusi. com <erik at moderndatasolusi.com<mailto:erik at moderndatasolusi.com>>; 'Etik' <helpdesk at moderndatasolusi.com<mailto:helpdesk at moderndatasolusi.com>>; 'Henry Sutanto' <henry.sutanto at moderndatasolusi.com<mailto:henry.sutanto at moderndatasolusi.com>>; 'Yan Budiman' <yan at moderndatasolusi.com<mailto:yan at moderndatasolusi.com>>
Subject: RE: AMADEUS upgrade SLNX V3 (JAKARTA)
Sensitivity: Confidential
Internal
Hi Soenwono,
Yes, we need it.
Please, confirm the date with Amadeus contact in Jakarta (ferdinand.codizal at amadeus.com<mailto:ferdinand.codizal at amadeus.com>). Ferdinand will inform you about the exactly persona will be in the office waiting for the engineer.
Regards
Ignacio Fortea
Project Manager
Managed Cloud Print Services
RICOH ESPAÑA S.L.U
C/Cantabria, 2 PB B Edificio Amura
28108 Alcobendas - Madrid
Tel: 917082050 ext. 2007
Mobile: 677581003
Fax: 912684798
ignacio.fortea at ricoh.es<mailto:ignacio.fortea at ricoh.es>
www.ricoh.es
<http://www.ricoh.es/>
[cid:image002.png at 01D9827E.C752C1C0]<http://www.ricoh.es/>
[cid:image003.png at 01D9827E.C752C1C0]<http://www.facebook.com/ricohspain> [cid:image004.png at 01D9827E.C752C1C0] <http://www.twitter.com/ricohspain> [cid:image005.png at 01D9827E.C752C1C0] <http://www.youtube.com/ricohspain> [cid:image006.png at 01D9827E.C752C1C0] <http://www.linkedin.com/company/ricoh-espana-slu>
[cid:image007.png at 01D9827E.C752C1C0]
From: Soenwono <soenwono at moderndatasolusi.com<mailto:soenwono at moderndatasolusi.com>>
Sent: lunes, 24 de abril de 2023 18:52
To: Ignacio Fortea Hoyo <Ignacio.Fortea at ricoh.es<mailto:Ignacio.Fortea at ricoh.es>>; Cynthia Ho <Cynthia_Ho at rapp.ricoh.com<mailto:Cynthia_Ho at rapp.ricoh.com>>
Cc: Ruben Nunez <Ruben.Nunez at ricoh.es<mailto:Ruben.Nunez at ricoh.es>>; 'it.team' <it.team at moderndatasolusi.com<mailto:it.team at moderndatasolusi.com>>; erik at moderndatasolusi. com <erik at moderndatasolusi.com<mailto:erik at moderndatasolusi.com>>; 'Etik' <helpdesk at moderndatasolusi.com<mailto:helpdesk at moderndatasolusi.com>>; 'Henry Sutanto' <henry.sutanto at moderndatasolusi.com<mailto:henry.sutanto at moderndatasolusi.com>>; 'Yan Budiman' <yan at moderndatasolusi.com<mailto:yan at moderndatasolusi.com>>
Subject: RE: AMADEUS upgrade SLNX V3 (JAKARTA)
Sensitivity: Confidential
This message was sent from an external source. Please be careful opening attachments/links or replying to sources you don't know.
Hi Ignacio,
So you need our engineer to be at Amadeus site on May 10th to follow the setting as per attached?
Thank you.
Regards,
Soenwono Suprapto | GMA & Direct Dept Head
T: +62 21-27937489
F: +62 21-27937486
M: +62-87771697791
www.moderndatasolusi.com<http://www.moderndatasolusi.com/>
PT MODERN DATA SOLUSI
JL. Sultan Iskandar Muda No. 29, Kebayoran Lama Utara, Kebayoran Lama - Jakarta Selatan 12240<https://goo.gl/maps/ta17fqnTWbL2>
[cid:image008.png at 01D9827E.C752C1C0]
From: Ignacio Fortea Hoyo <Ignacio.Fortea at ricoh.es<mailto:Ignacio.Fortea at ricoh.es>>
Sent: 17 April 2023 23:18
To: soenwono at moderndatasolusi.com<mailto:soenwono at moderndatasolusi.com>; Cynthia Ho <Cynthia_Ho at rapp.ricoh.com<mailto:Cynthia_Ho at rapp.ricoh.com>>
Cc: Ruben Nunez <Ruben.Nunez at ricoh.es<mailto:Ruben.Nunez at ricoh.es>>
Subject: RE: AMADEUS upgrade SLNX V3 (JAKARTA)
Sensitivity: Confidential
Internal
Sorry, I forgot inform you about "when works done engineer should send an email to":
Sumit CHHABRA sumit.chhabra at amadeus.com<mailto:sumit.chhabra at amadeus.com>
Ignacio Fortea Hoyo Ignacio.Fortea at ricoh.es<mailto:Ignacio.Fortea at ricoh.es>
Ruben Nunez Ruben.Nunez at ricoh.es<mailto:Ruben.Nunez at ricoh.es>
Regards
Ignacio Fortea
Project Manager
Managed Cloud Print Services
RICOH ESPAÑA S.L.U
C/Cantabria, 2 PB B Edificio Amura
28108 Alcobendas - Madrid
Tel: 917082050 ext. 2007
Mobile: 677581003
Fax: 912684798
ignacio.fortea at ricoh.es<mailto:ignacio.fortea at ricoh.es>
www.ricoh.es
<http://www.ricoh.es/>
[cid:image002.png at 01D9827E.C752C1C0]<http://www.ricoh.es/>
[cid:image003.png at 01D9827E.C752C1C0]<http://www.facebook.com/ricohspain> [cid:image004.png at 01D9827E.C752C1C0] <http://www.twitter.com/ricohspain> [cid:image005.png at 01D9827E.C752C1C0] <http://www.youtube.com/ricohspain> [cid:image006.png at 01D9827E.C752C1C0] <http://www.linkedin.com/company/ricoh-espana-slu>
[cid:image007.png at 01D9827E.C752C1C0]
From: Ignacio Fortea Hoyo
Sent: lunes, 17 de abril de 2023 18:12
To: soenwono at moderndatasolusi.com<mailto:soenwono at moderndatasolusi.com>; cynthia_ho at rapp.ricoh.com<mailto:cynthia_ho at rapp.ricoh.com>
Cc: Ruben Nunez <Ruben.Nunez at ricoh.es<mailto:Ruben.Nunez at ricoh.es>>
Subject: AMADEUS upgrade SLNX V3 (JAKARTA)
Sensitivity: Confidential
Internal
Dear ,
This is Ignacio, Amadeus PM from Ricoh Spain , I want to inform about Amadeus devices updated to SLNX v 3 .
They want to carry works out in your country at date : week 19 (our proposal is May 10th)
Please find attached Protocol (step by step) to perform works onsite by engineer dispatched
Device details to update :
Device
SerialNumber
Ricoh MP C3004
G696MB50839
Sumit CHHABRA sumit.chhabra at amadeus.com<mailto:sumit.chhabra at amadeus.com>
Ignacio Fortea Hoyo Ignacio.Fortea at ricoh.es<mailto:Ignacio.Fortea at ricoh.es>
Ruben Nunez Ruben.Nunez at ricoh.es<mailto:Ruben.Nunez at ricoh.es>
We look forward your feedback with resource confirmation and day/date of works in order to be able to inform and coordinate with Global Customer (Amadeus)
Many thanks in advanced
Best
Ignacio Fortea
Project Manager
Managed Cloud Print Services
RICOH ESPAÑA S.L.U
C/Cantabria, 2 PB B Edificio Amura
28108 Alcobendas - Madrid
Tel: 917082050 ext. 2007
Mobile: 677581003
Fax: 912684798
ignacio.fortea at ricoh.es<mailto:ignacio.fortea at ricoh.es>
www.ricoh.es
<http://www.ricoh.es/>
[cid:image002.png at 01D9827E.C752C1C0]<http://www.ricoh.es/>
[cid:image003.png at 01D9827E.C752C1C0]<http://www.facebook.com/ricohspain> [cid:image004.png at 01D9827E.C752C1C0] <http://www.twitter.com/ricohspain> [cid:image005.png at 01D9827E.C752C1C0] <http://www.youtube.com/ricohspain> [cid:image006.png at 01D9827E.C752C1C0] <http://www.linkedin.com/company/ricoh-espana-slu>
[cid:image007.png at 01D9827E.C752C1C0]
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