[It.team] [EXTERNAL] Counter By Email : Failed

[Arie Nugroho]

HI Mas Hasbi,

Minta tolong di bantu cek request dibawah ini.

From: erik at moderndatasolusi.com <erik at moderndatasolusi.com>
Sent: Tuesday, November 14, 2023 10:37 AM
To: Arie Nugroho <arie.nugroho at fedex.com>; Komaladewi . <komaladewi.komaladewi at fedex.com>
Cc: it.team at moderndatasolusi.com; Tiwi Helpdesk <helpdesk at moderndatasolusi.com>; gilang at moderndatasolusi.com; 'Soenwono' <soenwono at moderndatasolusi.com>
Subject: [EXTERNAL] Counter By Email : Failed

Caution! This email originated outside of FedEx. Please do not open attachments or click links from an unknown or suspicious origin.

Dear Pak Arie dan Bu Komi,

Selamat Pagi, terkait report bulanan Fedex kami menemukan problem di 2 Printer
Diantaranya adalah FED003 (Batam) dan FED043 (APD 2)

Boleh saya minta bantuannya untuk melakukan pengecekannya Pak/Bu

FED043 (APD2-Bandara Cengkareng)
IP :10.56.70.76<https://urldefense.com/v3/__http:/10.56.70.76__;!!BL9GA0TyTA!af8wwNc9zg5NnnJB-b7rjPjnFu0A8URa_wQ6r0Rxb_gzZRmJE0B3dYtF8WyKqeemLPB5s1cuGI9uLGdCgDR5cA$>
Subnet : 255.255.255.128<https://urldefense.com/v3/__http:/255.255.255.128__;!!BL9GA0TyTA!af8wwNc9zg5NnnJB-b7rjPjnFu0A8URa_wQ6r0Rxb_gzZRmJE0B3dYtF8WyKqeemLPB5s1cuGI9uLGfeIrZZwg$>
Gateway : 10.56.70.1<https://urldefense.com/v3/__http:/10.56.70.1__;!!BL9GA0TyTA!af8wwNc9zg5NnnJB-b7rjPjnFu0A8URa_wQ6r0Rxb_gzZRmJE0B3dYtF8WyKqeemLPB5s1cuGI9uLGdfJQoDLg$>
DNS : 192.112.46.53<https://urldefense.com/v3/__http:/192.112.46.53__;!!BL9GA0TyTA!af8wwNc9zg5NnnJB-b7rjPjnFu0A8URa_wQ6r0Rxb_gzZRmJE0B3dYtF8WyKqeemLPB5s1cuGI9uLGeGrkSt5A$>

SMTP : http://mapper.gslb.fedex.com
Port : 25

=========================================

FED003 (BATAM)
SN : 3102R520148
IP : 10.56.60.136<https://urldefense.com/v3/__http:/10.56.60.136__;!!BL9GA0TyTA!af8wwNc9zg5NnnJB-b7rjPjnFu0A8URa_wQ6r0Rxb_gzZRmJE0B3dYtF8WyKqeemLPB5s1cuGI9uLGd5sCyzyQ$>
Subnet : 255.255.255.192<https://urldefense.com/v3/__http:/255.255.255.192__;!!BL9GA0TyTA!af8wwNc9zg5NnnJB-b7rjPjnFu0A8URa_wQ6r0Rxb_gzZRmJE0B3dYtF8WyKqeemLPB5s1cuGI9uLGdet6jezg$>
Gateway : 10.56.60.129<https://urldefense.com/v3/__http:/10.56.60.129__;!!BL9GA0TyTA!af8wwNc9zg5NnnJB-b7rjPjnFu0A8URa_wQ6r0Rxb_gzZRmJE0B3dYtF8WyKqeemLPB5s1cuGI9uLGdS0fGY8w$>
DNS : 192.112.46.53<https://urldefense.com/v3/__http:/192.112.46.53__;!!BL9GA0TyTA!af8wwNc9zg5NnnJB-b7rjPjnFu0A8URa_wQ6r0Rxb_gzZRmJE0B3dYtF8WyKqeemLPB5s1cuGI9uLGeGrkSt5A$>

SMTP : http://mapper.gslb.fedex.com
Port : 25

=========================================

Diidentifikasi tidak bisa mengirimkan email ke luar Fedex termasuk ke email domain @moderndatasolusi.com
Mohon bantuannya Pak / Bu :

  1.  Apakah settingan diatas sudah sesuai untuk lokasi tersebut
  2.  Apakah ada blocking di 2 IP diatas untuk kirim email keluar

Terima Kasih, Mohon bantuannya

[cid:image001.jpg at 01DA16E8.CC1BD210]




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