[It.team] Installation RICOH 2x IMC 6000 LT at HALEON PONDOK INDAH INDONESI
#RPO-haleon-imacd
haleon-imacd at ricoh-europe.com
Tue Sep 12 11:46:15 UTC 2023
Internal
Hi Marc,
These 2 devices are not on SLNX, they are set up as Direct Print. They are on local ISP.
Would you be able to reach them?
Kind regards,
Irena Kniazielska
Global Account Administrator
Ricoh Business Services Polska Sp. z o.o.
Olivia Business Centre
Al. Grunwaldzka 472C
80-309 Gdansk
Poland
irena.kniazielska at ricoh-europe.com<mailto:Name.surname at ricoh-europe.com>
www.ricoh-europe.com<http://www.ricoh-europe.com/>
Annual leave planned:
[cid:image001.png at 01D9E57F.7E6D2630]<http://www.ricoh-europe.com/>
[cid:image002.png at 01D9E57F.7E6D2630]<http://www.facebook.com/ricoheurope> [cid:image003.png at 01D9E57F.7E6D2630] <http://www.twitter.com/ricoheurope> [cid:image004.png at 01D9E57F.7E6D2630] <http://www.youtube.com/ricoheurope>
From: #RES-Barcelona-Haleon <Haleon.support at ricoh.es>
Sent: Tuesday, September 12, 2023 1:41 PM
To: #RPO-haleon-imacd <haleon-imacd at ricoh-europe.com>; soenwono <soenwono at moderndatasolusi.com>
Cc: helpdesk at moderndatasolusi.com; 'Henry' <Henry.sutanto at moderndatasolusi.com>; erik at moderndatasolusi. com <erik at moderndatasolusi.com>; it.team at moderndatasolusi.com; Patricia Foong Swee See <Patricia.Foong at ricoh.com.my>; #RES-Barcelona-Haleon <Haleon.support at ricoh.es>
Subject: RE: Installation RICOH 2x IMC 6000 LT at HALEON PONDOK INDAH INDONESI
Internal
Hi,
Both printers are not reachable from our side. If they are not reachable were are unable to manage it remotely.
Thank you!
Marc Cuadrado Moreno
Technical Support Specialist L2
Global Solution Support Centre
Ricoh Spain S.L.U.
[cid:image001.png at 01D9E57F.7E6D2630]<http://www.ricoh.es/>
From: #RES-Barcelona-Haleon <Haleon.support at ricoh.es<mailto:Haleon.support at ricoh.es>>
Sent: martes, 12 de septiembre de 2023 13:15
To: #RPO-haleon-imacd <haleon-imacd at ricoh-europe.com<mailto:haleon-imacd at ricoh-europe.com>>; soenwono <soenwono at moderndatasolusi.com<mailto:soenwono at moderndatasolusi.com>>
Cc: helpdesk at moderndatasolusi.com<mailto:helpdesk at moderndatasolusi.com>; 'Henry' <Henry.sutanto at moderndatasolusi.com<mailto:Henry.sutanto at moderndatasolusi.com>>; erik at moderndatasolusi. com <erik at moderndatasolusi.com<mailto:erik at moderndatasolusi.com>>; it.team at moderndatasolusi.com<mailto:it.team at moderndatasolusi.com>; Patricia Foong Swee See <Patricia.Foong at ricoh.com.my<mailto:Patricia.Foong at ricoh.com.my>>; #RES-Barcelona-Haleon <Haleon.support at ricoh.es<mailto:Haleon.support at ricoh.es>>
Subject: RE: Installation RICOH 2x IMC 6000 LT at HALEON PONDOK INDAH INDONESI
Internal
Thank for the Information, working on it.
I will keep you updated.
The host name: kgnmfp001 and kgnmfp002
IP Address : 192.168.31.196
IP Address : 192.168.31.194
Marc Cuadrado Moreno
Technical Support Specialist L2
Global Solution Support Centre
Ricoh Spain S.L.U.
[cid:image001.png at 01D9E57F.7E6D2630]<http://www.ricoh.es/>
From: #RPO-haleon-imacd <haleon-imacd at ricoh-europe.com<mailto:haleon-imacd at ricoh-europe.com>>
Sent: martes, 12 de septiembre de 2023 13:15
To: #RES-Barcelona-Haleon <Haleon.support at ricoh.es<mailto:Haleon.support at ricoh.es>>; soenwono <soenwono at moderndatasolusi.com<mailto:soenwono at moderndatasolusi.com>>
Cc: helpdesk at moderndatasolusi.com<mailto:helpdesk at moderndatasolusi.com>; 'Henry' <Henry.sutanto at moderndatasolusi.com<mailto:Henry.sutanto at moderndatasolusi.com>>; erik at moderndatasolusi. com <erik at moderndatasolusi.com<mailto:erik at moderndatasolusi.com>>; it.team at moderndatasolusi.com<mailto:it.team at moderndatasolusi.com>; Patricia Foong Swee See <Patricia.Foong at ricoh.com.my<mailto:Patricia.Foong at ricoh.com.my>>; #RPO-haleon-imacd <haleon-imacd at ricoh-europe.com<mailto:haleon-imacd at ricoh-europe.com>>
Subject: RE: Installation RICOH 2x IMC 6000 LT at HALEON PONDOK INDAH INDONESI
Internal
Hi GSSC,
The host name: kgnmfp001 and kgnmfp002
IP Address : 192.168.31.196
IP Address : 192.168.31.194
3142MB98020, 3142MB98023
Thank you
Kind regards,
Irena Kniazielska
Global Account Administrator
Ricoh Business Services Polska Sp. z o.o.
Olivia Business Centre
Al. Grunwaldzka 472C
80-309 Gdansk
Poland
irena.kniazielska at ricoh-europe.com<mailto:Name.surname at ricoh-europe.com>
www.ricoh-europe.com<http://www.ricoh-europe.com/>
Annual leave planned:
[cid:image001.png at 01D9E57F.7E6D2630]<http://www.ricoh-europe.com/>
[cid:image002.png at 01D9E57F.7E6D2630]<http://www.facebook.com/ricoheurope> [cid:image003.png at 01D9E57F.7E6D2630] <http://www.twitter.com/ricoheurope> [cid:image004.png at 01D9E57F.7E6D2630] <http://www.youtube.com/ricoheurope>
From: #RES-Barcelona-Haleon <Haleon.support at ricoh.es<mailto:Haleon.support at ricoh.es>>
Sent: Tuesday, September 12, 2023 1:09 PM
To: soenwono <soenwono at moderndatasolusi.com<mailto:soenwono at moderndatasolusi.com>>
Cc: helpdesk at moderndatasolusi.com<mailto:helpdesk at moderndatasolusi.com>; 'Henry' <Henry.sutanto at moderndatasolusi.com<mailto:Henry.sutanto at moderndatasolusi.com>>; erik at moderndatasolusi. com <erik at moderndatasolusi.com<mailto:erik at moderndatasolusi.com>>; it.team at moderndatasolusi.com<mailto:it.team at moderndatasolusi.com>; Patricia Foong Swee See <Patricia.Foong at ricoh.com.my<mailto:Patricia.Foong at ricoh.com.my>>; #RPO-haleon-imacd <haleon-imacd at ricoh-europe.com<mailto:haleon-imacd at ricoh-europe.com>>; #RES-Barcelona-Haleon <Haleon.support at ricoh.es<mailto:Haleon.support at ricoh.es>>
Subject: RE: Installation RICOH 2x IMC 6000 LT at HALEON PONDOK INDAH INDONESI
Internal
Hi,
Please, provide the IP address and hostname of both printers.
Thanks in advance!
Marc Cuadrado Moreno
Technical Support Specialist L2
Global Solution Support Centre
Ricoh Spain S.L.U.
[cid:image001.png at 01D9E57F.7E6D2630]<http://www.ricoh.es/>
From: Soenwono <soenwono at moderndatasolusi.com<mailto:soenwono at moderndatasolusi.com>>
Sent: martes, 12 de septiembre de 2023 12:59
To: #RES-Barcelona-Haleon <Haleon.support at ricoh.es<mailto:Haleon.support at ricoh.es>>
Cc: helpdesk at moderndatasolusi.com<mailto:helpdesk at moderndatasolusi.com>; 'Henry' <Henry.sutanto at moderndatasolusi.com<mailto:Henry.sutanto at moderndatasolusi.com>>; erik at moderndatasolusi. com <erik at moderndatasolusi.com<mailto:erik at moderndatasolusi.com>>; it.team at moderndatasolusi.com<mailto:it.team at moderndatasolusi.com>; Patricia Foong Swee See <Patricia.Foong at ricoh.com.my<mailto:Patricia.Foong at ricoh.com.my>>; #RPO-haleon-imacd <haleon-imacd at ricoh-europe.com<mailto:haleon-imacd at ricoh-europe.com>>
Subject: Installation RICOH 2x IMC 6000 LT at HALEON PONDOK INDAH INDONESI
This message was sent from an external source. Please be careful opening attachments/links or replying to sources you don’t know.
HI GSSC Team,
FYI, Our engineer is on Haleon Pondok Indah INDONESIA and doing installation (Following buildbook as attached) of 2x IMC 6000 LT (Without SLNX). Pleas advise & support
Here is the SN for your reference: 3142MB98020, 3142MB98023
Thank you.
Regards,
Soenwono Suprapto | GMA & Direct Dept Head
T: +62 21-27937489
F: +62 21-27937486
M: +62-87771697791
www.moderndatasolusi.com<http://www.moderndatasolusi.com/>
PT MODERN DATA SOLUSI
JL. Sultan Iskandar Muda No. 29, Kebayoran Lama Utara, Kebayoran Lama - Jakarta Selatan 12240<https://goo.gl/maps/ta17fqnTWbL2>
[cid:image005.png at 01D9E57F.7E6D2630]
Ricoh Europe Holdings PLC is a company registered in England, under company number 06273215, with a registered office at 20 Triton Street, London, NW1 3BF. The UK business of Ricoh Europe Holdings PLC is operated by: (i) Ricoh Europe PLC, a company registered in England under company number 00720944, with a registered office at 20 Triton Street, London, NW1 3BF; (ii) Ricoh UK Limited, a company registered in England under company number 01271033, with a registered office at Ricoh House, 800 Pavilion Drive, Northampton, NN4 7YL; and (iii) Ricoh Capital Limited, a company registered in England under company number 03001351, with a registered office at 20 Triton Street, London, NW1 3BF Please consider the environment before printing this e-mail
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