[It.team] RITM50343698- Haleon-Pulogadung/ Indonesia/ New Ricoh printer or Site Tech Refresh
deasy at moderndatasolusi.com
deasy at moderndatasolusi.com
Thu Aug 1 09:49:48 UTC 2024
Hi Team,
Our IT will check this again
Regards,
From: erik at moderndatasolusi.com <erik at moderndatasolusi.com>
Sent: 01 August 2024 15:54
To: '#RES-Barcelona-Haleon' <Haleon.support at ricoh.es>; 'Irena Kniazielska' <Irena.Kniazielska at ricoh-europe.com>
Cc: deasy at moderndatasolusi.com; 'fitri at moderndatasolusi. com' <fitri at moderndatasolusi.com>; ivan.budiman at moderndatasolusi.com; 'kalam' <kalam at moderndatasolusi.com>; gilang at moderndatasolusi.com; 'Justina Sim' <Justina.sim at ricoh.com.my>; 'ronald' <ronald at moderndatasolusi.com>; 'it team' <it.team at moderndatasolusi.com>
Subject: RE: RITM50343698- Haleon-Pulogadung/ Indonesia/ New Ricoh printer or Site Tech Refresh
Dear Imam,
Please check for the detail and make sure everything is correct 100%
and inform us by email
Thank You
From: #RES-Barcelona-Haleon <Haleon.support at ricoh.es <mailto:Haleon.support at ricoh.es> >
Sent: 01 August 2024 14:31
To: erik at moderndatasolusi.com <mailto:erik at moderndatasolusi.com> ; Irena Kniazielska <Irena.Kniazielska at ricoh-europe.com <mailto:Irena.Kniazielska at ricoh-europe.com> >
Cc: deasy at moderndatasolusi.com <mailto:deasy at moderndatasolusi.com> ; 'fitri at moderndatasolusi. com' <fitri at moderndatasolusi.com <mailto:fitri at moderndatasolusi.com> >; ivan.budiman at moderndatasolusi.com <mailto:ivan.budiman at moderndatasolusi.com> ; 'kalam' <kalam at moderndatasolusi.com <mailto:kalam at moderndatasolusi.com> >; gilang at moderndatasolusi.com <mailto:gilang at moderndatasolusi.com> ; Justina Sim <Justina.sim at ricoh.com.my <mailto:Justina.sim at ricoh.com.my> >; #RES-Barcelona-Haleon <Haleon.support at ricoh.es <mailto:Haleon.support at ricoh.es> >
Subject: RE: RITM50343698- Haleon-Pulogadung/ Indonesia/ New Ricoh printer or Site Tech Refresh
Internal
Hi,
Device not by buildbook, have been ignored this 3 part for sure
Be sure 100% also the card reader have been configured with correct specification as by buildbook.
If other step have been missing we are not able to see on this step.
Remember the buildbook is not the one have to verify if is followed.
<mailto:Irena.Kniazielska at ricoh-europe.com> @Irena Kniazielska for java on buildbook should be removed for sure for group 6 like they explain.
Best Regards,
Julien Franco Alain, Perego
Technical Support Specialist L2
Global Solution Support Centre
Ricoh Spain S.L.U.
<http://www.ricoh.es/>
<http://www.facebook.com/ricohspain> <http://www.twitter.com/ricohspain> <http://www.youtube.com/ricohspain> <http://www.linkedin.com/company/ricoh-espana-slu>
From: erik at moderndatasolusi.com <mailto:erik at moderndatasolusi.com> <erik at moderndatasolusi.com <mailto:erik at moderndatasolusi.com> >
Sent: jueves, 1 de agosto de 2024 9:22
To: Irena Kniazielska <Irena.Kniazielska at ricoh-europe.com <mailto:Irena.Kniazielska at ricoh-europe.com> >; #RES-Barcelona-Haleon <Haleon.support at ricoh.es <mailto:Haleon.support at ricoh.es> >
Cc: deasy at moderndatasolusi.com <mailto:deasy at moderndatasolusi.com> ; 'fitri at moderndatasolusi. com' <fitri at moderndatasolusi.com <mailto:fitri at moderndatasolusi.com> >; ivan.budiman at moderndatasolusi.com <mailto:ivan.budiman at moderndatasolusi.com> ; 'kalam' <kalam at moderndatasolusi.com <mailto:kalam at moderndatasolusi.com> >; gilang at moderndatasolusi.com <mailto:gilang at moderndatasolusi.com> ; Justina Sim <Justina.sim at ricoh.com.my <mailto:Justina.sim at ricoh.com.my> >
Subject: RE: RITM50343698- Haleon-Pulogadung/ Indonesia/ New Ricoh printer or Site Tech Refresh
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Dear All,
Good afternoon, I would like to inform that the MFD have been delivered today.
The IT team and technicians have completed the basic setup and installation at Haleon Pulo Gadung.
They have also informed us that pulmfp007 is now ready to be injected the Streamline.
However, I would also like to update you on a few things: the current IMC300 machine no longer has Java installed, which differs from the build book that requires Java checks.
Thank You
From: Irena Kniazielska <Irena.Kniazielska at ricoh-europe.com <mailto:Irena.Kniazielska at ricoh-europe.com> >
Sent: 31 July 2024 16:53
To: #RES-Barcelona-Haleon <Haleon.support at ricoh.es <mailto:Haleon.support at ricoh.es> >
Cc: deasy at moderndatasolusi.com <mailto:deasy at moderndatasolusi.com> ; fitri at moderndatasolusi. com <fitri at moderndatasolusi.com <mailto:fitri at moderndatasolusi.com> >; ivan.budiman at moderndatasolusi.com <mailto:ivan.budiman at moderndatasolusi.com> ; 'kalam' <kalam at moderndatasolusi.com <mailto:kalam at moderndatasolusi.com> >; erik at moderndatasolusi.com <mailto:erik at moderndatasolusi.com> ; gilang at moderndatasolusi.com <mailto:gilang at moderndatasolusi.com> ; Justina Sim <Justina.sim at ricoh.com.my <mailto:Justina.sim at ricoh.com.my> >
Subject: FW: RITM50343698- Haleon-Pulogadung/ Indonesia/ New Ricoh printer or Site Tech Refresh
Internal
Thank you Deasy.
HI <mailto:Haleon.support at ricoh.es> @#RES-Barcelona-Haleon,
The installation is planned now on Friday, 2/8/2024, around 12.00 pm Indonesia time.
Please see attached the SLNX license keys for these 4 devices.
Print server: pulspwn00003
Print Queue Name: <file://pulspwn00003.ad.corpnet4.net/PUL-Print> \\pulspwn00003.ad.corpnet4.net\PUL-Print
Subnet: 255.255.255.0
Gateway: 10. 237. 196.254
PULMFP004 10.237.196.212 SN 3924P250290
PULMFP005 10.237.196.213 SN 3924P250299
PULMFP006 10.237.196.214 SN 3924P250313
PULMFP007 10.237.196.215 SN 3924P250314
Task: <https://haleon.service-now.com/sc_task.do?sys_id=d23218af1b814210e75d7116464bcbd3&sysparm_record_target=sc_task&sysparm_record_row=1&sysparm_record_rows=3&sysparm_record_list=request_item%3Ddaea41501b88429400f90f2bdc4bcbbc%5EORDERBYDESCnumber> SCTASK0797977.
Thank you.
Kind regards,
Irena Kniazielska
Global Accounts Coordinator
Ricoh Business Services Polska Sp. z o.o.
Olivia Business Centre
Al. Grunwaldzka 472C
80-309 Gdansk
Poland
irena.kniazielska <mailto:Name.surname at ricoh-europe.com> @ricoh-europe.com
<http://www.ricoh-europe.com/> www.ricoh-europe.com
Annual leave planned:
<http://www.ricoh-europe.com/>
<http://www.facebook.com/ricoheurope> <http://www.twitter.com/ricoheurope> <http://www.youtube.com/ricoheurope>
From: deasy at moderndatasolusi.com <mailto:deasy at moderndatasolusi.com> <deasy at moderndatasolusi.com <mailto:deasy at moderndatasolusi.com> >
Sent: Wednesday, July 31, 2024 10:54 AM
To: Justina Sim <Justina.sim at ricoh.com.my <mailto:Justina.sim at ricoh.com.my> >; Irena Kniazielska <Irena.Kniazielska at ricoh-europe.com <mailto:Irena.Kniazielska at ricoh-europe.com> >; 'fitri at moderndatasolusi. com' <fitri at moderndatasolusi.com <mailto:fitri at moderndatasolusi.com> >
Cc: 'ivan.budiman' <ivan.budiman at moderndatasolusi.com <mailto:ivan.budiman at moderndatasolusi.com> >; 'kalam' <kalam at moderndatasolusi.com <mailto:kalam at moderndatasolusi.com> >; 'Erik Reinaldo' <Erik at moderndatasolusi.com <mailto:Erik at moderndatasolusi.com> >; gilang at moderndatasolusi.com <mailto:gilang at moderndatasolusi.com>
Subject: RE: RITM50343698- Haleon-Pulogadung/ Indonesia/ New Ricoh printer or Site Tech Refresh
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Good day Justina,
Today we discuss again with Haleon, there are several changes, here are the Final updates :
1. The Staging process has been completed at the MDS warehouse today
2. We advised to arrange delivery this afternoon, but they asked to process delivery tomorrow morning (Thursday , 1 August )
3. Pic Haleon request for installation start on Friday Morning (2 August), and it will be finish around 12.00 Pm ( Indonesia Time)
Please find my answer below :
1. The SLNX license keys for these 4 devices : It will be processed by Ms. Fitri.
a. <mailto:fitri at moderndatasolusi.com> @fitri at moderndatasolusi. com, may we know when we can expect to have the license keys please?
Please find The SLNX license in the attachment
2. 4 devices (IMC300F) + card readers delivery date to Customer site : only confirmed for the device, but the card reader not yet arrived at warehouse ( ETA Friday, 2 August)
a. Assuming it arrives at PTM warehouse on 2nd August, may we know when can the card reader be delivered to site and configured accordingly please?
Our team already push Fedex courier to deliver ASAP to our office, if it arrives tomorrow, our IT team will directly send to Haleon, latest on Friday (2 August )
3. The time for SLNX push by GSSC after FE configuration : The configuration will be processed by Ricoh Global right ? ( correct if I’m wrong)
a. Yes, GSSC installs the SLNX solution remotely, however, they can only do so after all configuration is done by FE as per build book. We would like to know when we can target for the installation by GSSC.
This can be processed on Friday Afternoon after the installation process is complete (Finish arround 12.00 pm Indonesia time)
4. Date of disposal for the 1 device : I need to check this first
a. Will wait for your update.
Confirmed by Haleon Pic, they will notify us once the 4 device installation is complete
Regards,
From: Justina Sim <Justina.Sim at ricoh.com.my <mailto:Justina.Sim at ricoh.com.my> >
Sent: 31 July 2024 9:07
To: deasy at moderndatasolusi.com <mailto:deasy at moderndatasolusi.com> ; Irena Kniazielska <Irena.Kniazielska at ricoh-europe.com <mailto:Irena.Kniazielska at ricoh-europe.com> >; fitri at moderndatasolusi. com <fitri at moderndatasolusi.com <mailto:fitri at moderndatasolusi.com> >
Cc: ivan.budiman <ivan.budiman at moderndatasolusi.com <mailto:ivan.budiman at moderndatasolusi.com> >; kalam <kalam at moderndatasolusi.com <mailto:kalam at moderndatasolusi.com> >; Erik Reinaldo <Erik at moderndatasolusi.com <mailto:Erik at moderndatasolusi.com> >; gilang at moderndatasolusi.com <mailto:gilang at moderndatasolusi.com>
Subject: RE: RITM50343698- Haleon-Pulogadung/ Indonesia/ New Ricoh printer or Site Tech Refresh
Good day Deasy
Thank you for the update. Please see below my reply. =D
1. The SLNX license keys for these 4 devices : It will be processed by Ms. Fitri.
a. <mailto:fitri at moderndatasolusi.com> @fitri at moderndatasolusi. com, may we know when we can expect to have the license keys please?
2. 4 devices (IMC300F) + card readers delivery date to Customer site : only confirmed for the device, but the card reader not yet arrived at warehouse ( ETA Friday, 2 August)
a. Assuming it arrives at PTM warehouse on 2nd August, may we know when can the card reader be delivered to site and configured accordingly please?
3. The time for SLNX push by GSSC after FE configuration : The configuration will be processed by Ricoh Global right ? ( correct if I’m wrong)
a. Yes, GSSC installs the SLNX solution remotely, however, they can only do so after all configuration is done by FE as per build book. We would like to know when we can target for the installation by GSSC.
4. Date of disposal for the 1 device : I need to check this first
a. Will wait for your update.
Thank you.
Kind Regards
Justina Sim
Senior Global Account Coordinator – Team Lead
Ricoh Global Services Greater Asia Pacific
Business Operation Division
Mobile Phone : +6016 640 4757
<mailto:Justina.Sim at ricoh.com.my> Justina.Sim at ricoh.com.my
Advance Public Holiday Notice:
Advance Leave Notice:
RICOH (Malaysia) Sdn Bhd (10078-W)
UG-D6, Level Upper Ground,
Utropolis Suites 2, Jalan Kontraktor U1/14,
40150 Shah Alam, Selangor
Website: <http://www.ricoh.com.my/> www.ricoh.com.my
This message together with any attachments is confidential and intended solely for the person or entity to whom it is addressed. It contains information that is confidential and that may be legally privileged. If you are not the intended recipient (or if you have received this message in error), please notify the sender immediately by replying to this message and delete this e-mail (and any other record of it) from your system. Please do not copy or use it for any purpose. Recipient is advised to check this email and any attachments for the presence of trojans or viruses. The company accepts no liability for any damage caused by any virus transmitted by this email.
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From: <mailto:deasy at moderndatasolusi.com> deasy at moderndatasolusi.com < <mailto:deasy at moderndatasolusi.com> deasy at moderndatasolusi.com>
Sent: Wednesday, July 31, 2024 9:58 AM
To: Justina Sim < <mailto:Justina.Sim at ricoh.com.my> Justina.Sim at ricoh.com.my>; Irena Kniazielska < <mailto:Irena.Kniazielska at ricoh-europe.com> Irena.Kniazielska at ricoh-europe.com>; fitri at moderndatasolusi. com < <mailto:fitri at moderndatasolusi.com> fitri at moderndatasolusi.com>
Cc: ivan.budiman < <mailto:ivan.budiman at moderndatasolusi.com> ivan.budiman at moderndatasolusi.com>; kalam < <mailto:kalam at moderndatasolusi.com> kalam at moderndatasolusi.com>; Erik Reinaldo < <mailto:Erik at moderndatasolusi.com> Erik at moderndatasolusi.com>; <mailto:gilang at moderndatasolusi.com> gilang at moderndatasolusi.com
Subject: RE: RITM50343698- Haleon-Pulogadung/ Indonesia/ New Ricoh printer or Site Tech Refresh
Hi Justina,
Yesterday I had a meeting with Pic Haleon and they have confirmed the installation schedule on August 1, and today we will do staging at the MDS warehouse.
1. The SLNX license keys for these 4 devices : It will be processed by Ms. Fitri
2. 4 devices (IMC300F) + card readers delivery date to Customer site : only confirmed for the device, but the card reader not yet arrived at warehouse ( ETA Friday, 2 August)
3. The time for SLNX push by GSSC after FE configuration : The configuration will be processed by Ricoh Global right ? ( correct if I’m wrong)
4. Date of disposal for the 1 device : I need to check this first
Dear Bu Fitri,
Please help send The SLNX license keys for these 4 devices
Regards,
From: Justina Sim < <mailto:Justina.Sim at ricoh.com.my> Justina.Sim at ricoh.com.my>
Sent: 30 July 2024 17:08
To: <mailto:deasy at moderndatasolusi.com> deasy at moderndatasolusi.com; Irena Kniazielska < <mailto:Irena.Kniazielska at ricoh-europe.com> Irena.Kniazielska at ricoh-europe.com>
Cc: ivan.budiman < <mailto:ivan.budiman at moderndatasolusi.com> ivan.budiman at moderndatasolusi.com>; kalam < <mailto:kalam at moderndatasolusi.com> kalam at moderndatasolusi.com>; Erik Reinaldo < <mailto:Erik at moderndatasolusi.com> Erik at moderndatasolusi.com>; <mailto:gilang at moderndatasolusi.com> gilang at moderndatasolusi.com
Subject: RE: RITM50343698- Haleon-Pulogadung/ Indonesia/ New Ricoh printer or Site Tech Refresh
Good day Deasy
When I checked with Ivan, he mentioned that the devices can be delivered tomorrow, is it now delivery 1st August?
Can you kindly confirm the following too please?
1. The SLNX license keys for these 4 devices
2. 4 devices (IMC300F) + card readers delivery date to Customer site.
3. The time for SLNX push by GSSC after FE configuration
4. Date of disposal for the 1 device
Thank you.
Kind Regards
Justina Sim
Senior Global Account Coordinator – Team Lead
Ricoh Global Services Greater Asia Pacific
Business Operation Division
Mobile Phone : +6016 640 4757
<mailto:Justina.Sim at ricoh.com.my> Justina.Sim at ricoh.com.my
Advance Public Holiday Notice:
Advance Leave Notice:
RICOH (Malaysia) Sdn Bhd (10078-W)
UG-D6, Level Upper Ground,
Utropolis Suites 2, Jalan Kontraktor U1/14,
40150 Shah Alam, Selangor
Website: <http://www.ricoh.com.my/> www.ricoh.com.my
This message together with any attachments is confidential and intended solely for the person or entity to whom it is addressed. It contains information that is confidential and that may be legally privileged. If you are not the intended recipient (or if you have received this message in error), please notify the sender immediately by replying to this message and delete this e-mail (and any other record of it) from your system. Please do not copy or use it for any purpose. Recipient is advised to check this email and any attachments for the presence of trojans or viruses. The company accepts no liability for any damage caused by any virus transmitted by this email.
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From: <mailto:deasy at moderndatasolusi.com> deasy at moderndatasolusi.com < <mailto:deasy at moderndatasolusi.com> deasy at moderndatasolusi.com>
Sent: Tuesday, July 30, 2024 5:47 PM
To: Irena Kniazielska < <mailto:Irena.Kniazielska at ricoh-europe.com> Irena.Kniazielska at ricoh-europe.com>; Justina Sim < <mailto:Justina.Sim at ricoh.com.my> Justina.Sim at ricoh.com.my>
Cc: ivan.budiman < <mailto:ivan.budiman at moderndatasolusi.com> ivan.budiman at moderndatasolusi.com>; kalam < <mailto:kalam at moderndatasolusi.com> kalam at moderndatasolusi.com>; Erik Reinaldo < <mailto:Erik at moderndatasolusi.com> Erik at moderndatasolusi.com>; <mailto:gilang at moderndatasolusi.com> gilang at moderndatasolusi.com
Subject: RE: RITM50343698- Haleon-Pulogadung/ Indonesia/ New Ricoh printer or Site Tech Refresh
Good Day Justina and Irena,
For your information, Printer for Haleon Pulogadung is ready in the warehouse, and tomorrow we will start the staging process at the MDS warehouse, then we will process the installation on August 1 2024, Please help to fill in and complete the network details informations in the attached file
Regards,
From: #RPO-haleon-imacd < <mailto:haleon-imacd at ricoh-europe.com> haleon-imacd at ricoh-europe.com>
Sent: 12 July 2024 13:26
To: <mailto:fitri at moderndatasolusi.com> fitri at moderndatasolusi.com; Justina Sim < <mailto:Justina.sim at ricoh.com.my> Justina.sim at ricoh.com.my>; soenwono < <mailto:soenwono at moderndatasolusi.com> soenwono at moderndatasolusi.com>; <mailto:idris at moderndatasolusi.com> idris at moderndatasolusi.com
Cc: Reece Middleton < <mailto:Reece.Middleton at ricoh-europe.com> Reece.Middleton at ricoh-europe.com>; 'ivan.budiman' < <mailto:ivan.budiman at moderndatasolusi.com> ivan.budiman at moderndatasolusi.com>; 'kalam' < <mailto:kalam at moderndatasolusi.com> kalam at moderndatasolusi.com>; #RPO-haleon-imacd < <mailto:haleon-imacd at ricoh-europe.com> haleon-imacd at ricoh-europe.com>
Subject: RE: RITM50343698- Haleon-Pulogadung/ Indonesia/ New Ricoh printer or Site Tech Refresh
Internal
Hello Fitri,
Thank you for the update below.
Please let us know once the items are at your warehouse and the ETA to customer.
Thank you.
Kind regards,
Irena Kniazielska
Global Accounts Coordinator
Ricoh Business Services Polska Sp. z o.o.
Olivia Business Centre
Al. Grunwaldzka 472C
80-309 Gdansk
Poland
irena.kniazielska <mailto:Name.surname at ricoh-europe.com> @ricoh-europe.com
<http://www.ricoh-europe.com/> www.ricoh-europe.com
Annual leave planned:
<http://www.ricoh-europe.com/>
<http://www.facebook.com/ricoheurope> <http://www.twitter.com/ricoheurope> <http://www.youtube.com/ricoheurope>
From: <mailto:fitri at moderndatasolusi.com> fitri at moderndatasolusi.com < <mailto:fitri at moderndatasolusi.com> fitri at moderndatasolusi.com>
Sent: Friday, July 12, 2024 8:18 AM
To: #RPO-haleon-imacd < <mailto:haleon-imacd at ricoh-europe.com> haleon-imacd at ricoh-europe.com>; Justina Sim < <mailto:Justina.sim at ricoh.com.my> Justina.sim at ricoh.com.my>; soenwono < <mailto:soenwono at moderndatasolusi.com> soenwono at moderndatasolusi.com>; <mailto:idris at moderndatasolusi.com> idris at moderndatasolusi.com
Cc: Reece Middleton < <mailto:Reece.Middleton at ricoh-europe.com> Reece.Middleton at ricoh-europe.com>; 'ivan.budiman' < <mailto:ivan.budiman at moderndatasolusi.com> ivan.budiman at moderndatasolusi.com>; 'kalam' < <mailto:kalam at moderndatasolusi.com> kalam at moderndatasolusi.com>
Subject: RE: RITM50343698- Haleon-Pulogadung/ Indonesia/ New Ricoh printer or Site Tech Refresh
This message was sent from an external source. Please be careful opening attachments/links or replying to sources you don’t know.
Dear Justina,
For PFUPB 1170 already arrange and estimated arrived in Mid Jul,
I will update if the items arrived in our warehouse.
Thank You
BR
Fitri
From: #RPO-haleon-imacd < <mailto:haleon-imacd at ricoh-europe.com> haleon-imacd at ricoh-europe.com>
Sent: Friday, 12 July 2024 12:31
To: <mailto:fitri at moderndatasolusi.com> fitri at moderndatasolusi.com; Justina Sim < <mailto:Justina.sim at ricoh.com.my> Justina.sim at ricoh.com.my>; soenwono < <mailto:soenwono at moderndatasolusi.com> soenwono at moderndatasolusi.com>; <mailto:idris at moderndatasolusi.com> idris at moderndatasolusi.com
Cc: Reece Middleton < <mailto:Reece.Middleton at ricoh-europe.com> Reece.Middleton at ricoh-europe.com>; #RPO-haleon-imacd < <mailto:haleon-imacd at ricoh-europe.com> haleon-imacd at ricoh-europe.com>; 'ivan.budiman' < <mailto:ivan.budiman at moderndatasolusi.com> ivan.budiman at moderndatasolusi.com>; 'kalam' < <mailto:kalam at moderndatasolusi.com> kalam at moderndatasolusi.com>
Subject: RE: RITM50343698- Haleon-Pulogadung/ Indonesia/ New Ricoh printer or Site Tech Refresh
Internal
Hello <mailto:fitri at moderndatasolusi.com> @fitri at moderndatasolusi.com <mailto:soenwono at moderndatasolusi.com> @soenwono,
Can we please have an update on the order?
Thank you
Kind regards,
Irena Kniazielska
Global Accounts Coordinator
Ricoh Business Services Polska Sp. z o.o.
Olivia Business Centre
Al. Grunwaldzka 472C
80-309 Gdansk
Poland
irena.kniazielska <mailto:Name.surname at ricoh-europe.com> @ricoh-europe.com
<http://www.ricoh-europe.com/> www.ricoh-europe.com
Annual leave planned:
<http://www.ricoh-europe.com/>
<http://www.facebook.com/ricoheurope> <http://www.twitter.com/ricoheurope> <http://www.youtube.com/ricoheurope>
From: <mailto:fitri at moderndatasolusi.com> fitri at moderndatasolusi.com < <mailto:fitri at moderndatasolusi.com> fitri at moderndatasolusi.com>
Sent: Monday, July 1, 2024 4:29 AM
To: Justina Sim < <mailto:Justina.sim at ricoh.com.my> Justina.sim at ricoh.com.my>; soenwono < <mailto:soenwono at moderndatasolusi.com> soenwono at moderndatasolusi.com>; <mailto:idris at moderndatasolusi.com> idris at moderndatasolusi.com; 'ivan.budiman' < <mailto:ivan.budiman at moderndatasolusi.com> ivan.budiman at moderndatasolusi.com>; 'kalam' < <mailto:kalam at moderndatasolusi.com> kalam at moderndatasolusi.com>
Cc: Reece Middleton < <mailto:Reece.Middleton at ricoh-europe.com> Reece.Middleton at ricoh-europe.com>; #RPO-haleon-imacd < <mailto:haleon-imacd at ricoh-europe.com> haleon-imacd at ricoh-europe.com>
Subject: RE: RITM50343698- Haleon-Pulogadung/ Indonesia/ New Ricoh printer or Site Tech Refresh
This message was sent from an external source. Please be careful opening attachments/links or replying to sources you don’t know.
Dear Justina,
Regarding the current order for Haleon,
the machine is already in our warehouse.
However, some items are not yet ready at RAPO.
Attached is an email from RAPO stating that the paper feed will only be ready in mid-July.
For the shipping process to the customer or invoicing, kindly please coordinate with Soenwono.
Thank You
BR
Fitri
From: Justina Sim < <mailto:Justina.Sim at ricoh.com.my> Justina.Sim at ricoh.com.my>
Sent: Friday, 28 June 2024 08:42
To: soenwono < <mailto:soenwono at moderndatasolusi.com> soenwono at moderndatasolusi.com>; 'fitri at moderndatasolusi. com' < <mailto:fitri at moderndatasolusi.com> fitri at moderndatasolusi.com>; <mailto:idris at moderndatasolusi.com> idris at moderndatasolusi.com; ivan.budiman < <mailto:ivan.budiman at moderndatasolusi.com> ivan.budiman at moderndatasolusi.com>; kalam < <mailto:kalam at moderndatasolusi.com> kalam at moderndatasolusi.com>
Cc: Reece Middleton < <mailto:Reece.Middleton at ricoh-europe.com> Reece.Middleton at ricoh-europe.com>; '#RPO-haleon-imacd' < <mailto:haleon-imacd at ricoh-europe.com> haleon-imacd at ricoh-europe.com>
Subject: RE: RITM50343698- Haleon-Pulogadung/ Indonesia/ New Ricoh printer or Site Tech Refresh
Good day <mailto:soenwono at moderndatasolusi.com> @Soenwono & <mailto:fitri at moderndatasolusi.com> @'fitri at moderndatasolusi. com'
Kindly provide the latest update for this request please. It’s urgent.
Thank you.
Kind Regards
Justina Sim
Senior Global Account Coordinator – Team Lead
Ricoh Global Services Greater Asia Pacific
Business Operation Division
Mobile Phone : +6016 640 4757
<mailto:Justina.Sim at ricoh.com.my> Justina.Sim at ricoh.com.my
Advance Public Holiday Notice: 8th July
Advance Leave Notice: 21st June, 24th June, 1st July (Second Half), 2nd July (Second Half), 4th July (Second Half), 5th July
RICOH (Malaysia) Sdn Bhd (10078-W)
UG-D6, Level Upper Ground,
Utropolis Suites 2, Jalan Kontraktor U1/14,
40150 Shah Alam, Selangor
Website: <http://www.ricoh.com.my/> www.ricoh.com.my
This message together with any attachments is confidential and intended solely for the person or entity to whom it is addressed. It contains information that is confidential and that may be legally privileged. If you are not the intended recipient (or if you have received this message in error), please notify the sender immediately by replying to this message and delete this e-mail (and any other record of it) from your system. Please do not copy or use it for any purpose. Recipient is advised to check this email and any attachments for the presence of trojans or viruses. The company accepts no liability for any damage caused by any virus transmitted by this email.
----------------------------------------------------------------------------------------------------------------------------------------
From: Soenwono < <mailto:soenwono at moderndatasolusi.com> soenwono at moderndatasolusi.com>
Sent: Friday, June 14, 2024 1:00 PM
To: Justina Sim < <mailto:Justina.Sim at ricoh.com.my> Justina.Sim at ricoh.com.my>; '#RPO-haleon-imacd' < <mailto:haleon-imacd at ricoh-europe.com> haleon-imacd at ricoh-europe.com>; <mailto:idris at moderndatasolusi.com> idris at moderndatasolusi.com; ivan.budiman < <mailto:ivan.budiman at moderndatasolusi.com> ivan.budiman at moderndatasolusi.com>
Cc: Reece Middleton < <mailto:Reece.Middleton at ricoh-europe.com> Reece.Middleton at ricoh-europe.com>; 'fitri at moderndatasolusi. com' < <mailto:fitri at moderndatasolusi.com> fitri at moderndatasolusi.com>; kalam < <mailto:kalam at moderndatasolusi.com> kalam at moderndatasolusi.com>
Subject: RE: RITM50343698- Haleon-Pulogadung/ Indonesia/ New Ricoh printer or Site Tech Refresh
Hi Justina,
Payment has been arranged to RAPO and now is in inspection process.
Update from my marketing team that the ETA to Indonesia will be early of July.
Apologies for the delay and we will keep you posted the progress
Thank you.
Regards,
Soenwono Suprapto | GMA & Direct Dept Head
T: +62 21-27937489
F: +62 21-27937486
M: +62-87771697791
<http://www.moderndatasolusi.com/> www.moderndatasolusi.com
PT MODERN DATA SOLUSI
Jl. Sultan Hasanuddin Dalam No.72, RT.2/RW.1, Melawai, Kec. Kby. Baru, Daerah Khusus Ibukota Jakarta 12160
From: Justina Sim < <mailto:Justina.Sim at ricoh.com.my> Justina.Sim at ricoh.com.my>
Sent: 14 June 2024 10:53
To: #RPO-haleon-imacd < <mailto:haleon-imacd at ricoh-europe.com> haleon-imacd at ricoh-europe.com>; <mailto:idris at moderndatasolusi.com> idris at moderndatasolusi.com; ivan.budiman < <mailto:ivan.budiman at moderndatasolusi.com> ivan.budiman at moderndatasolusi.com>
Cc: Reece Middleton < <mailto:Reece.Middleton at ricoh-europe.com> Reece.Middleton at ricoh-europe.com>; 'fitri at moderndatasolusi. com' < <mailto:fitri at moderndatasolusi.com> fitri at moderndatasolusi.com>; kalam < <mailto:kalam at moderndatasolusi.com> kalam at moderndatasolusi.com>; soenwono < <mailto:soenwono at moderndatasolusi.com> soenwono at moderndatasolusi.com>
Subject: Re: RITM50343698- Haleon-Pulogadung/ Indonesia/ New Ricoh printer or Site Tech Refresh
Good day Sun Sun
Kindly provide an update as we have not received any.
Thank you.
Kind Regards
Justina Sim
Senior Global Account Coordinator – Team Lead
Ricoh Global Services Greater Asia Pacific
Business Operation Division
Mobile Phone : +6016 640 4757
Justina.Sim at ricoh.com.my <mailto:Justina.Sim at ricoh.com.my>
Advance Public Holiday Notice: 17th June
Advance Leave Notice: 21st June, 24th June, 1st July (Second Half), 2nd July (Second Half), 4th July (Second Half)
RICOH (Malaysia) Sdn Bhd (10078-W)
UG-D6, Level Upper Ground,
Utropolis Suites 2, Jalan Kontraktor U1/14,
40150 Shah Alam, Selangor
Website: www.ricoh.com.my <http://www.ricoh.com.my/>
This message together with any attachments is confidential and intended solely for the person or entity to whom it is addressed. It contains information that is confidential and that may be legally privileged. If you are not the intended recipient (or if you have received this message in error), please notify the sender immediately by replying to this message and delete this e-mail (and any other record of it) from your system. Please do not copy or use it for any purpose. Recipient is advised to check this email and any attachments for the presence of trojans or viruses. The company accepts no liability for any damage caused by any virus transmitted by this email.
----------------------------------------------------------------------------------------------------------------------------------------
_____
From: #RPO-haleon-imacd <haleon-imacd at ricoh-europe.com <mailto:haleon-imacd at ricoh-europe.com> >
Sent: Wednesday, May 29, 2024 4:27 PM
To: idris at moderndatasolusi.com <idris at moderndatasolusi.com <mailto:idris at moderndatasolusi.com> >; ivan.budiman <ivan.budiman at moderndatasolusi.com <mailto:ivan.budiman at moderndatasolusi.com> >
Cc: Reece Middleton <Reece.Middleton at ricoh-europe.com <mailto:Reece.Middleton at ricoh-europe.com> >; 'fitri at moderndatasolusi. com' <fitri at moderndatasolusi.com <mailto:fitri at moderndatasolusi.com> >; kalam <kalam at moderndatasolusi.com <mailto:kalam at moderndatasolusi.com> >; Justina Sim <Justina.Sim at ricoh.com.my <mailto:Justina.Sim at ricoh.com.my> >; #RPO-haleon-imacd <haleon-imacd at ricoh-europe.com <mailto:haleon-imacd at ricoh-europe.com> >; soenwono <soenwono at moderndatasolusi.com <mailto:soenwono at moderndatasolusi.com> >
Subject: RE: RITM50343698- Haleon-Pulogadung/ Indonesia/ New Ricoh printer or Site Tech Refresh
Internal
Hello <mailto:idris at moderndatasolusi.com> @idris at moderndatasolusi.com <mailto:ivan.budiman at moderndatasolusi.com> @'ivan.budiman'
We just had a meeting with Sun Sun and unfortunately, we didn’t receive clear confirmation as to if the devices will be delivered on the expected time.
We have also been told the device is available in RAPO but pending payment from PTM.
I would like to emphasize that this is very crucial and important, the devices must be delivered by end of June.
Kindly expedite the process to meet the expectations.
Please acknowledge this email by replying.
Thank you.
Kind regards,
Irena Kniazielska
Global Accounts Coordinator
Ricoh Business Services Polska Sp. z o.o.
Olivia Business Centre
Al. Grunwaldzka 472C
80-309 Gdansk
Poland
irena.kniazielska <mailto:Name.surname at ricoh-europe.com> @ricoh-europe.com
<http://www.ricoh-europe.com/> www.ricoh-europe.com
Annual leave planned:
<http://www.ricoh-europe.com/>
<http://www.facebook.com/ricoheurope> <http://www.twitter.com/ricoheurope> <http://www.youtube.com/ricoheurope>
From: Soenwono < <mailto:soenwono at moderndatasolusi.com> soenwono at moderndatasolusi.com>
Sent: Wednesday, May 29, 2024 9:50 AM
To: Justina Sim < <mailto:Justina.sim at ricoh.com.my> Justina.sim at ricoh.com.my>; #RPO-haleon-imacd < <mailto:haleon-imacd at ricoh-europe.com> haleon-imacd at ricoh-europe.com>; <mailto:idris at moderndatasolusi.com> idris at moderndatasolusi.com
Cc: Reece Middleton < <mailto:Reece.Middleton at ricoh-europe.com> Reece.Middleton at ricoh-europe.com>; 'ivan.budiman' < <mailto:ivan.budiman at moderndatasolusi.com> ivan.budiman at moderndatasolusi.com>; 'fitri at moderndatasolusi. com' < <mailto:fitri at moderndatasolusi.com> fitri at moderndatasolusi.com>; 'kalam' < <mailto:kalam at moderndatasolusi.com> kalam at moderndatasolusi.com>
Subject: RE: RITM50343698- Haleon-Pulogadung/ Indonesia/ New Ricoh printer or Site Tech Refresh
This message was sent from an external source. Please be careful opening attachments/links or replying to sources you don’t know.
Hi Justina,
For now, we are still on schedule. We will update you if there is any changes.
Thank you
Regards,
Soenwono Suprapto | GMA & Direct Dept Head
T: +62 21-27937489
F: +62 21-27937486
M: +62-87771697791
<http://www.moderndatasolusi.com/> www.moderndatasolusi.com
PT MODERN DATA SOLUSI
Jl. Sultan Hasanuddin Dalam No.72, RT.2/RW.1, Melawai, Kec. Kby. Baru, Daerah Khusus Ibukota Jakarta 12160
From: Justina Sim < <mailto:Justina.Sim at ricoh.com.my> Justina.Sim at ricoh.com.my>
Sent: 28 May 2024 14:13
To: soenwono < <mailto:soenwono at moderndatasolusi.com> soenwono at moderndatasolusi.com>; '#RPO-haleon-imacd' < <mailto:haleon-imacd at ricoh-europe.com> haleon-imacd at ricoh-europe.com>; <mailto:idris at moderndatasolusi.com> idris at moderndatasolusi.com
Cc: Reece Middleton < <mailto:Reece.Middleton at ricoh-europe.com> Reece.Middleton at ricoh-europe.com>; ivan.budiman < <mailto:ivan.budiman at moderndatasolusi.com> ivan.budiman at moderndatasolusi.com>; fitri at moderndatasolusi. com < <mailto:fitri at moderndatasolusi.com> fitri at moderndatasolusi.com>; kalam < <mailto:kalam at moderndatasolusi.com> kalam at moderndatasolusi.com>
Subject: Re: RITM50343698- Haleon-Pulogadung/ Indonesia/ New Ricoh printer or Site Tech Refresh
Good day <mailto:idris at moderndatasolusi.com> @idris at moderndatasolusi.com & <mailto:soenwono at moderndatasolusi.com> @Soenwono
As you are aware the PO was shared in March 2024 and therefore the customer expects the device to be delivered by end of June, a month to go.
Based on your thoughts, do you think the expectation can be met?
Thank you.
Kind Regards
Justina Sim
Senior Global Account Coordinator – Team Lead
Ricoh Global Services Greater Asia Pacific
Business Operation Division
Mobile Phone : +6016 640 4757
Justina.Sim at ricoh.com.my <mailto:Justina.Sim at ricoh.com.my>
Advance Public Holiday Notice: 3rd & 17th June
Advance Leave Notice: 1st July (Second Half), 2nd July (Second Half), 4th July (Second Half)
RICOH (Malaysia) Sdn Bhd (10078-W)
UG-D6, Level Upper Ground,
Utropolis Suites 2, Jalan Kontraktor U1/14,
40150 Shah Alam, Selangor
Website: www.ricoh.com.my <http://www.ricoh.com.my/>
This message together with any attachments is confidential and intended solely for the person or entity to whom it is addressed. It contains information that is confidential and that may be legally privileged. If you are not the intended recipient (or if you have received this message in error), please notify the sender immediately by replying to this message and delete this e-mail (and any other record of it) from your system. Please do not copy or use it for any purpose. Recipient is advised to check this email and any attachments for the presence of trojans or viruses. The company accepts no liability for any damage caused by any virus transmitted by this email.
----------------------------------------------------------------------------------------------------------------------------------------
_____
From: Soenwono <soenwono at moderndatasolusi.com <mailto:soenwono at moderndatasolusi.com> >
Sent: Monday, May 27, 2024 6:11 PM
To: '#RPO-haleon-imacd' <haleon-imacd at ricoh-europe.com <mailto:haleon-imacd at ricoh-europe.com> >; idris at moderndatasolusi.com <mailto:idris at moderndatasolusi.com> <idris at moderndatasolusi.com <mailto:idris at moderndatasolusi.com> >
Cc: Reece Middleton <Reece.Middleton at ricoh-europe.com <mailto:Reece.Middleton at ricoh-europe.com> >; ivan.budiman <ivan.budiman at moderndatasolusi.com <mailto:ivan.budiman at moderndatasolusi.com> >; Justina Sim <Justina.Sim at ricoh.com.my <mailto:Justina.Sim at ricoh.com.my> >; fitri at moderndatasolusi. com <fitri at moderndatasolusi.com <mailto:fitri at moderndatasolusi.com> >; kalam <kalam at moderndatasolusi.com <mailto:kalam at moderndatasolusi.com> >
Subject: RE: RITM50343698- Haleon-Pulogadung/ Indonesia/ New Ricoh printer or Site Tech Refresh
Hi Irena,
Sorry for late responds. update from RAPO that the unit is ready and now we are waiting the PI for the payment arrangement process.. I will follow up and push my internal team to complete the payment ASAP so that delivery schedule is still on track.
Thank you
Regards,
Soenwono Suprapto | GMA & Direct Dept Head
T: +62 21-27937489
F: +62 21-27937486
M: +62-87771697791
<http://www.moderndatasolusi.com/> www.moderndatasolusi.com
PT MODERN DATA SOLUSI
Jl. Sultan Hasanuddin Dalam No.72, RT.2/RW.1, Melawai, Kec. Kby. Baru, Daerah Khusus Ibukota Jakarta 12160
From: #RPO-haleon-imacd < <mailto:haleon-imacd at ricoh-europe.com> haleon-imacd at ricoh-europe.com>
Sent: 27 May 2024 14:13
To: soenwono < <mailto:soenwono at moderndatasolusi.com> soenwono at moderndatasolusi.com>; <mailto:idris at moderndatasolusi.com> idris at moderndatasolusi.com
Cc: Reece Middleton < <mailto:Reece.Middleton at ricoh-europe.com> Reece.Middleton at ricoh-europe.com>; 'ivan.budiman' < <mailto:ivan.budiman at moderndatasolusi.com> ivan.budiman at moderndatasolusi.com>; Justina Sim < <mailto:Justina.sim at ricoh.com.my> Justina.sim at ricoh.com.my>; #RPO-haleon-imacd < <mailto:haleon-imacd at ricoh-europe.com> haleon-imacd at ricoh-europe.com>
Subject: RE: RITM50343698- Haleon-Pulogadung/ Indonesia/ New Ricoh printer or Site Tech Refresh
Internal
Hello <mailto:soenwono at moderndatasolusi.com> @soenwono <mailto:idris at moderndatasolusi.com> @idris at moderndatasolusi.com,
Can you provide an update, please? Are we on track with the delivery end of June?
Thanks.
Kind regards,
Irena Kniazielska
Global Accounts Coordinator
Ricoh Business Services Polska Sp. z o.o.
Olivia Business Centre
Al. Grunwaldzka 472C
80-309 Gdansk
Poland
irena.kniazielska <mailto:Name.surname at ricoh-europe.com> @ricoh-europe.com
<http://www.ricoh-europe.com/> www.ricoh-europe.com
Annual leave planned:
<http://www.ricoh-europe.com/>
<http://www.facebook.com/ricoheurope> <http://www.twitter.com/ricoheurope> <http://www.youtube.com/ricoheurope>
From: #RPO-haleon-imacd < <mailto:haleon-imacd at ricoh-europe.com> haleon-imacd at ricoh-europe.com>
Sent: Monday, May 20, 2024 4:43 PM
To: soenwono < <mailto:soenwono at moderndatasolusi.com> soenwono at moderndatasolusi.com>
Cc: Reece Middleton < <mailto:Reece.Middleton at ricoh-europe.com> Reece.Middleton at ricoh-europe.com>; <mailto:idris at moderndatasolusi.com> idris at moderndatasolusi.com; 'ivan.budiman' < <mailto:ivan.budiman at moderndatasolusi.com> ivan.budiman at moderndatasolusi.com>; Justina Sim < <mailto:Justina.sim at ricoh.com.my> Justina.sim at ricoh.com.my>; #RPO-haleon-imacd < <mailto:haleon-imacd at ricoh-europe.com> haleon-imacd at ricoh-europe.com>
Subject: RE: RITM50343698- Haleon-Pulogadung/ Indonesia/ New Ricoh printer or Site Tech Refresh
Internal
Hello Sun Sun,
Hope you are well.
Can you please advise on the order? Are we still on track with the delivery in June?
Please confirm.
Thank you in advance.
Kind regards,
Irena Kniazielska
Global Accounts Coordinator
Ricoh Business Services Polska Sp. z o.o.
Olivia Business Centre
Al. Grunwaldzka 472C
80-309 Gdansk
Poland
irena.kniazielska <mailto:Name.surname at ricoh-europe.com> @ricoh-europe.com
<http://www.ricoh-europe.com/> www.ricoh-europe.com
Annual leave planned:
<http://www.ricoh-europe.com/>
<http://www.facebook.com/ricoheurope> <http://www.twitter.com/ricoheurope> <http://www.youtube.com/ricoheurope>
From: Soenwono < <mailto:soenwono at moderndatasolusi.com> soenwono at moderndatasolusi.com>
Sent: Friday, April 19, 2024 11:19 AM
To: #RPO-haleon-imacd < <mailto:haleon-imacd at ricoh-europe.com> haleon-imacd at ricoh-europe.com>
Cc: Reece Middleton < <mailto:Reece.Middleton at ricoh-europe.com> Reece.Middleton at ricoh-europe.com>; <mailto:idris at moderndatasolusi.com> idris at moderndatasolusi.com; 'ivan.budiman' < <mailto:ivan.budiman at moderndatasolusi.com> ivan.budiman at moderndatasolusi.com>; Justina Sim < <mailto:Justina.sim at ricoh.com.my> Justina.sim at ricoh.com.my>
Subject: RE: RITM50343698- Haleon-Pulogadung/ Indonesia/ New Ricoh printer or Site Tech Refresh
This message was sent from an external source. Please be careful opening attachments/links or replying to sources you don’t know.
Hi Irena,
The order has been made and in the approval process. Once approval is done, we will submit the order to RAPO.
Thank you
Regards,
Soenwono Suprapto | GMA & Direct Dept Head
T: +62 21-27937489
F: +62 21-27937486
M: +62-87771697791
<http://www.moderndatasolusi.com/> www.moderndatasolusi.com
PT MODERN DATA SOLUSI
<https://goo.gl/maps/ta17fqnTWbL2> JL. Sultan Iskandar Muda No. 29, Kebayoran Lama Utara, Kebayoran Lama - Jakarta Selatan 12240
From: #RPO-haleon-imacd < <mailto:haleon-imacd at ricoh-europe.com> haleon-imacd at ricoh-europe.com>
Sent: 16 April 2024 21:21
To: soenwono < <mailto:soenwono at moderndatasolusi.com> soenwono at moderndatasolusi.com>
Cc: Reece Middleton < <mailto:Reece.Middleton at ricoh-europe.com> Reece.Middleton at ricoh-europe.com>; <mailto:idris at moderndatasolusi.com> idris at moderndatasolusi.com; ivan.budiman < <mailto:ivan.budiman at moderndatasolusi.com> ivan.budiman at moderndatasolusi.com>; #RPO-haleon-imacd < <mailto:haleon-imacd at ricoh-europe.com> haleon-imacd at ricoh-europe.com>; Justina Sim < <mailto:Justina.sim at ricoh.com.my> Justina.sim at ricoh.com.my>
Subject: RE: RITM50343698- Haleon-Pulogadung/ Indonesia/ New Ricoh printer or Site Tech Refresh
Internal
Hello Sun Sun,
Just following up on the below, could you please confirm the order has been processed and all is on track?
The lead time start from the time the PO was provided – 25/3/2024.
Thank you
Kind regards,
Irena Kniazielska
Global Accounts Coordinator
Ricoh Business Services Polska Sp. z o.o.
Olivia Business Centre
Al. Grunwaldzka 472C
80-309 Gdansk
Poland
irena.kniazielska <mailto:Name.surname at ricoh-europe.com> @ricoh-europe.com
<http://www.ricoh-europe.com/> www.ricoh-europe.com
Annual leave planned:
<http://www.ricoh-europe.com/>
<http://www.facebook.com/ricoheurope> <http://www.twitter.com/ricoheurope> <http://www.youtube.com/ricoheurope>
From: Justina Sim < <mailto:Justina.Sim at ricoh.com.my> Justina.Sim at ricoh.com.my>
Sent: Thursday, April 4, 2024 9:54 AM
To: #RPO-haleon-imacd < <mailto:haleon-imacd at ricoh-europe.com> haleon-imacd at ricoh-europe.com>; soenwono < <mailto:soenwono at moderndatasolusi.com> soenwono at moderndatasolusi.com>
Cc: Reece Middleton < <mailto:Reece.Middleton at ricoh-europe.com> Reece.Middleton at ricoh-europe.com>; <mailto:idris at moderndatasolusi.com> idris at moderndatasolusi.com; ivan.budiman < <mailto:ivan.budiman at moderndatasolusi.com> ivan.budiman at moderndatasolusi.com>
Subject: Re: RITM50343698- Haleon-Pulogadung/ Indonesia/ New Ricoh printer or Site Tech Refresh
This message was sent from an external source. Please be careful opening attachments/links or replying to sources you don’t know.
Lead time should start from the date the PO was provided, not when PTM processes it.
Kind Regards
Justina Sim
Global Account Coordinator – Team Lead
Ricoh Global Services Greater Asia Pacific
Business Operation Division
Mobile Phone : +6016 640 4757
<mailto:Justina.Sim at ricoh.com.my> Justina.Sim at ricoh.com.my
Advance Public Holiday Notice: 10th & 11th April
Advance Leave Notice:
RICOH (Malaysia) Sdn Bhd (10078-W)
UG-D6, Level Upper Ground,
Utropolis Suites 2, Jalan Kontraktor U1/14,
40150 Shah Alam, Selangor
Website: <http://www.ricoh.com.my/> www.ricoh.com.my
This message together with any attachments is confidential and intended solely for the person or entity to whom it is addressed. It contains information that is confidential and that may be legally privileged. If you are not the intended recipient (or if you have received this message in error), please notify the sender immediately by replying to this message and delete this e-mail (and any other record of it) from your system. Please do not copy or use it for any purpose. Recipient is advised to check this email and any attachments for the presence of trojans or viruses. The company accepts no liability for any damage caused by any virus transmitted by this email.
----------------------------------------------------------------------------------------------------------------------------------------
_____
From: Justina Sim < <mailto:Justina.Sim at ricoh.com.my> Justina.Sim at ricoh.com.my>
Sent: Thursday, April 4, 2024 3:49 PM
To: #RPO-haleon-imacd < <mailto:haleon-imacd at ricoh-europe.com> haleon-imacd at ricoh-europe.com>; soenwono < <mailto:soenwono at moderndatasolusi.com> soenwono at moderndatasolusi.com>; <mailto:rgs.support at ricoh.com.my> rgs.support at ricoh.com.my < <mailto:rgs.support at ricoh.com.my> rgs.support at ricoh.com.my>
Cc: Reece Middleton < <mailto:Reece.Middleton at ricoh-europe.com> Reece.Middleton at ricoh-europe.com>; <mailto:idris at moderndatasolusi.com> idris at moderndatasolusi.com < <mailto:idris at moderndatasolusi.com> idris at moderndatasolusi.com>; ivan.budiman < <mailto:ivan.budiman at moderndatasolusi.com> ivan.budiman at moderndatasolusi.com>
Subject: Re: RITM50343698- Haleon-Pulogadung/ Indonesia/ New Ricoh printer or Site Tech Refresh
Good day Sun Sun
The PO was shared on 25th March. Based on your reply today reckon the order has not been processed yet. Due to the delay, we have lost 2 weeks.
Can the process be expediated to catch up with the time lost?
Thank you.
Kind Regards
Justina Sim
Global Account Coordinator – Team Lead
Ricoh Global Services Greater Asia Pacific
Business Operation Division
Mobile Phone : +6016 640 4757
<mailto:Justina.Sim at ricoh.com.my> Justina.Sim at ricoh.com.my
Advance Public Holiday Notice: 10th & 11th April
Advance Leave Notice:
RICOH (Malaysia) Sdn Bhd (10078-W)
UG-D6, Level Upper Ground,
Utropolis Suites 2, Jalan Kontraktor U1/14,
40150 Shah Alam, Selangor
Website: <http://www.ricoh.com.my/> www.ricoh.com.my
This message together with any attachments is confidential and intended solely for the person or entity to whom it is addressed. It contains information that is confidential and that may be legally privileged. If you are not the intended recipient (or if you have received this message in error), please notify the sender immediately by replying to this message and delete this e-mail (and any other record of it) from your system. Please do not copy or use it for any purpose. Recipient is advised to check this email and any attachments for the presence of trojans or viruses. The company accepts no liability for any damage caused by any virus transmitted by this email.
----------------------------------------------------------------------------------------------------------------------------------------
_____
From: #RPO-haleon-imacd < <mailto:haleon-imacd at ricoh-europe.com> haleon-imacd at ricoh-europe.com>
Sent: Thursday, April 4, 2024 3:44 PM
To: soenwono < <mailto:soenwono at moderndatasolusi.com> soenwono at moderndatasolusi.com>; <mailto:rgs.support at ricoh.com.my> rgs.support at ricoh.com.my < <mailto:rgs.support at ricoh.com.my> rgs.support at ricoh.com.my>
Cc: Reece Middleton < <mailto:Reece.Middleton at ricoh-europe.com> Reece.Middleton at ricoh-europe.com>; Justina Sim < <mailto:Justina.Sim at ricoh.com.my> Justina.Sim at ricoh.com.my>; <mailto:idris at moderndatasolusi.com> idris at moderndatasolusi.com < <mailto:idris at moderndatasolusi.com> idris at moderndatasolusi.com>; ivan.budiman < <mailto:ivan.budiman at moderndatasolusi.com> ivan.budiman at moderndatasolusi.com>; #RPO-haleon-imacd < <mailto:haleon-imacd at ricoh-europe.com> haleon-imacd at ricoh-europe.com>
Subject: RE: RITM50343698- Haleon-Pulogadung/ Indonesia/ New Ricoh printer or Site Tech Refresh
Internal
Hello Sun Sun,
Thank you for the below information. I will inform the customer.
Kind regards,
Irena Kniazielska
Global Accounts Coordinator
Ricoh Business Services Polska Sp. z o.o.
Olivia Business Centre
Al. Grunwaldzka 472C
80-309 Gdansk
Poland
irena.kniazielska <mailto:Name.surname at ricoh-europe.com> @ricoh-europe.com
<http://www.ricoh-europe.com/> www.ricoh-europe.com
Annual leave planned:
<http://www.ricoh-europe.com/>
<http://www.facebook.com/ricoheurope> <http://www.twitter.com/ricoheurope> <http://www.youtube.com/ricoheurope>
From: Soenwono < <mailto:soenwono at moderndatasolusi.com> soenwono at moderndatasolusi.com>
Sent: Thursday, April 4, 2024 9:22 AM
To: #RPO-haleon-imacd < <mailto:haleon-imacd at ricoh-europe.com> haleon-imacd at ricoh-europe.com>; <mailto:rgs.support at ricoh.com.my> rgs.support at ricoh.com.my
Cc: Reece Middleton < <mailto:Reece.Middleton at ricoh-europe.com> Reece.Middleton at ricoh-europe.com>; Justina Sim < <mailto:Justina.sim at ricoh.com.my> Justina.sim at ricoh.com.my>; <mailto:idris at moderndatasolusi.com> idris at moderndatasolusi.com; 'ivan.budiman' < <mailto:ivan.budiman at moderndatasolusi.com> ivan.budiman at moderndatasolusi.com>
Subject: RE: RITM50343698- Haleon-Pulogadung/ Indonesia/ New Ricoh printer or Site Tech Refresh
Importance: High
This message was sent from an external source. Please be careful opening attachments/links or replying to sources you don’t know.
Hi Irena,
Apologies for late responds. thank you for sharing PO & signed WO. We will process this order.
Please be informed that the lead time is around 2-3 months. Estimate the unit ready around Early July’24. But we will keep you updated if there is any changes.
Thank you.
Regards,
Soenwono Suprapto | GMA & Direct Dept Head
T: +62 21-27937489
F: +62 21-27937486
M: +62-87771697791
<http://www.moderndatasolusi.com/> www.moderndatasolusi.com
PT MODERN DATA SOLUSI
<https://goo.gl/maps/ta17fqnTWbL2> JL. Sultan Iskandar Muda No. 29, Kebayoran Lama Utara, Kebayoran Lama - Jakarta Selatan 12240
From: #RPO-haleon-imacd < <mailto:haleon-imacd at ricoh-europe.com> haleon-imacd at ricoh-europe.com>
Sent: 25 March 2024 15:42
To: soenwono < <mailto:soenwono at moderndatasolusi.com> soenwono at moderndatasolusi.com>; <mailto:rgs.support at ricoh.com.my> rgs.support at ricoh.com.my
Cc: Reece Middleton < <mailto:Reece.Middleton at ricoh-europe.com> Reece.Middleton at ricoh-europe.com>; Patricia Foong Swee See < <mailto:Patricia.Foong at ricoh.com.my> Patricia.Foong at ricoh.com.my>; Justina Sim < <mailto:Justina.sim at ricoh.com.my> Justina.sim at ricoh.com.my>; #RPO-haleon-imacd < <mailto:haleon-imacd at ricoh-europe.com> haleon-imacd at ricoh-europe.com>; <mailto:idris at moderndatasolusi.com> idris at moderndatasolusi.com
Subject: RE: RITM50343698- Haleon-Pulogadung/ Indonesia/ New Ricoh printer or Site Tech Refresh
Internal
Hello <mailto:soenwono at moderndatasolusi.com> @Soenwono,
Hope you are well.
Please find attached signed WO and PO for RITM50343698.
Please place the order and advise ETA delivery.
Thank you.
Kind regards,
Irena Kniazielska
Global Accounts Coordinator
Ricoh Business Services Polska Sp. z o.o.
Olivia Business Centre
Al. Grunwaldzka 472C
80-309 Gdansk
Poland
irena.kniazielska <mailto:Name.surname at ricoh-europe.com> @ricoh-europe.com
<http://www.ricoh-europe.com/> www.ricoh-europe.com
Annual leave planned:
<http://www.ricoh-europe.com/>
<http://www.facebook.com/ricoheurope> <http://www.twitter.com/ricoheurope> <http://www.youtube.com/ricoheurope>
From: Soenwono < <mailto:soenwono at moderndatasolusi.com> soenwono at moderndatasolusi.com>
Sent: Thursday, February 15, 2024 5:37 AM
To: #RPO-haleon-imacd < <mailto:haleon-imacd at ricoh-europe.com> haleon-imacd at ricoh-europe.com>; <mailto:idris at moderndatasolusi.com> idris at moderndatasolusi.com; <mailto:rgs.support at ricoh.com.my> rgs.support at ricoh.com.my
Cc: Reece Middleton < <mailto:Reece.Middleton at ricoh-europe.com> Reece.Middleton at ricoh-europe.com>; Patricia Foong Swee See < <mailto:Patricia.Foong at ricoh.com.my> Patricia.Foong at ricoh.com.my>; Justina Sim < <mailto:Justina.sim at ricoh.com.my> Justina.sim at ricoh.com.my>
Subject: RE: RITM50343698- Haleon-Pulogadung/ Indonesia/ New Ricoh printer or Site Tech Refresh
This message was sent from an external source. Please be careful opening attachments/links or replying to sources you don’t know.
HI Irena,
I have filled in the requested information. but I have issue to save as PDF. Can you help to save it as PDF and send it to me for the signature please
Thank you.
Regards,
Soenwono Suprapto | GMA & Direct Dept Head
T: +62 21-27937489
F: +62 21-27937486
M: +62-87771697791
<http://www.moderndatasolusi.com/> www.moderndatasolusi.com
PT MODERN DATA SOLUSI
<https://goo.gl/maps/ta17fqnTWbL2> JL. Sultan Iskandar Muda No. 29, Kebayoran Lama Utara, Kebayoran Lama - Jakarta Selatan 12240
From: #RPO-haleon-imacd < <mailto:haleon-imacd at ricoh-europe.com> haleon-imacd at ricoh-europe.com>
Sent: 14 February 2024 17:05
To: soenwono < <mailto:soenwono at moderndatasolusi.com> soenwono at moderndatasolusi.com>; 'idris at moderndatasolusi.com' < <mailto:idris at moderndatasolusi.com> idris at moderndatasolusi.com>; <mailto:rgs.support at ricoh.com.my> rgs.support at ricoh.com.my
Cc: Reece Middleton < <mailto:Reece.Middleton at ricoh-europe.com> Reece.Middleton at ricoh-europe.com>; Patricia Foong Swee See < <mailto:Patricia.Foong at ricoh.com.my> Patricia.Foong at ricoh.com.my>; Justina Sim < <mailto:Justina.sim at ricoh.com.my> Justina.sim at ricoh.com.my>
Subject: FW: RITM50343698- Haleon-Pulogadung/ Indonesia/ New Ricoh printer or Site Tech Refresh
Internal
Hi <mailto:soenwono at moderndatasolusi.com> @soenwono,
Can you please advise on the below, can you please send us completed, signed WO by end of this week- Friday 16/02/2024.
Thank you.
Kind regards,
Irena Kniazielska
Global Accounts Coordinator
Ricoh Business Services Polska Sp. z o.o.
Olivia Business Centre
Al. Grunwaldzka 472C
80-309 Gdansk
Poland
irena.kniazielska <mailto:Name.surname at ricoh-europe.com> @ricoh-europe.com
<http://www.ricoh-europe.com/> www.ricoh-europe.com
Annual leave planned:
<http://www.ricoh-europe.com/>
<http://www.facebook.com/ricoheurope> <http://www.twitter.com/ricoheurope> <http://www.youtube.com/ricoheurope>
From: #RPO-haleon-imacd
Sent: Thursday, February 8, 2024 4:33 PM
To: soenwono < <mailto:soenwono at moderndatasolusi.com> soenwono at moderndatasolusi.com>
Cc: Reece Middleton < <mailto:Reece.Middleton at ricoh-europe.com> Reece.Middleton at ricoh-europe.com>; Patricia Foong < <mailto:Patricia.Foong at ricoh.com.my> Patricia.Foong at ricoh.com.my>; #RPO-haleon-imacd < <mailto:haleon-imacd at ricoh-europe.com> haleon-imacd at ricoh-europe.com>; Justina Sim < <mailto:Justina.sim at ricoh.com.my> Justina.sim at ricoh.com.my>
Subject: FW: RITM50343698- Haleon-Pulogadung/ Indonesia/ New Ricoh printer or Site Tech Refresh
Hi <mailto:soenwono at moderndatasolusi.com> @soenwono,
Central customer requested to progress with the Tech Refresh. The site will refresh the printers early than expected due to the issues with current printers.
Please can you complete, add the exchange rate on the WO and save the last tab in pdf. Please sign the pdf and send back to me both: pdf and excl file back. Please provide the completed WO by EOD Tuesday, 13th Feb.
Thank you.
Kind regards,
Irena Kniazielska
Global Accounts Coordinator
Ricoh Business Services Polska Sp. z o.o.
Olivia Business Centre
Al. Grunwaldzka 472C
80-309 Gdansk
Poland
irena.kniazielska <mailto:Name.surname at ricoh-europe.com> @ricoh-europe.com
<http://www.ricoh-europe.com/> www.ricoh-europe.com
Annual leave planned: 29th Jan- 2nd Feb 2024, 9th Feb
<http://www.ricoh-europe.com/>
<http://www.facebook.com/ricoheurope> <http://www.twitter.com/ricoheurope> <http://www.youtube.com/ricoheurope>
From: #RPO-haleon-imacd < <mailto:haleon-imacd at ricoh-europe.com> haleon-imacd at ricoh-europe.com>
Sent: Tuesday, February 6, 2024 10:29 AM
To: soenwono < <mailto:soenwono at moderndatasolusi.com> soenwono at moderndatasolusi.com>
Cc: Reece Middleton < <mailto:Reece.Middleton at ricoh-europe.com> Reece.Middleton at ricoh-europe.com>; Patricia Foong Swee See < <mailto:Patricia.Foong at ricoh.com.my> Patricia.Foong at ricoh.com.my>; #RPO-haleon-imacd < <mailto:haleon-imacd at ricoh-europe.com> haleon-imacd at ricoh-europe.com>; Patricia Foong Swee See < <mailto:Patricia.Foong at ricoh.com.my> Patricia.Foong at ricoh.com.my>; Justina Sim < <mailto:Justina.sim at ricoh.com.my> Justina.sim at ricoh.com.my>
Subject: RE: RITM50343698- Haleon-Pulogadung/ Indonesia/ New Ricoh printer or Site Tech Refresh
Internal
HI Soenwono,
Thank you for the attached, however this request – as per below- is for purchase, not lease. I have updated the excel file.
Also can you please add the exchange rate? If is not needed, please sign the pdf document and send them both by 7th Feb.
Thank you.
Kind regards,
Irena Kniazielska
Global Accounts Coordinator
Ricoh Business Services Polska Sp. z o.o.
Olivia Business Centre
Al. Grunwaldzka 472C
80-309 Gdansk
Poland
irena.kniazielska <mailto:Name.surname at ricoh-europe.com> @ricoh-europe.com
<http://www.ricoh-europe.com/> www.ricoh-europe.com
Annual leave planned: 29th Jan- 2nd Feb 2024, 9th Feb
<http://www.ricoh-europe.com/>
<http://www.facebook.com/ricoheurope> <http://www.twitter.com/ricoheurope> <http://www.youtube.com/ricoheurope>
From: Soenwono < <mailto:soenwono at moderndatasolusi.com> soenwono at moderndatasolusi.com>
Sent: Tuesday, February 6, 2024 9:11 AM
To: #RPO-haleon-imacd < <mailto:haleon-imacd at ricoh-europe.com> haleon-imacd at ricoh-europe.com>
Cc: Reece Middleton < <mailto:Reece.Middleton at ricoh-europe.com> Reece.Middleton at ricoh-europe.com>; Patricia Foong Swee See < <mailto:Patricia.Foong at ricoh.com.my> Patricia.Foong at ricoh.com.my>
Subject: RE: RITM50343698- Haleon-Pulogadung/ Indonesia/ New Ricoh printer or Site Tech Refresh
This message was sent from an external source. Please be careful opening attachments/links or replying to sources you don’t know.
Hi Irena,
I already complete the detail in Company detail sheet.
I see New model has been added under the Device detail sheet but I couldn’t see the price amount under the Proposal summary & Work order sheet. is it like that? Please advise
Thank you
Regards,
Soenwono Suprapto | GMA & Direct Dept Head
T: +62 21-27937489
F: +62 21-27937486
M: +62-87771697791
<http://www.moderndatasolusi.com/> www.moderndatasolusi.com
PT MODERN DATA SOLUSI
<https://goo.gl/maps/ta17fqnTWbL2> JL. Sultan Iskandar Muda No. 29, Kebayoran Lama Utara, Kebayoran Lama - Jakarta Selatan 12240
From: #RPO-haleon-imacd < <mailto:haleon-imacd at ricoh-europe.com> haleon-imacd at ricoh-europe.com>
Sent: 26 January 2024 23:26
To: soenwono < <mailto:soenwono at moderndatasolusi.com> soenwono at moderndatasolusi.com>
Cc: <mailto:yan at moderndatasolusi.com> yan at moderndatasolusi.com; Reece Middleton < <mailto:Reece.Middleton at ricoh-europe.com> Reece.Middleton at ricoh-europe.com>; Patricia Foong Swee See < <mailto:Patricia.Foong at ricoh.com.my> Patricia.Foong at ricoh.com.my>; #RPO-haleon-imacd < <mailto:haleon-imacd at ricoh-europe.com> haleon-imacd at ricoh-europe.com>
Subject: RITM50343698- Haleon-Pulogadung/ Indonesia/ New Ricoh printer or Site Tech Refresh
Internal
Hi <mailto:soenwono at moderndatasolusi.com> @soenwono,
Hope you are well.
Please find below Haleon request for New Ricoh Printer x 4 devices and 1 x disposal. Please see the details below:
Please see attached WO template. Can you please send us completed WO in excl and pdf file.
Any questions please let me know.
Thank you
Kind regards,
Irena Kniazielska
Global Accounts Coordinator
Ricoh Business Services Polska Sp. z o.o.
Olivia Business Centre
Al. Grunwaldzka 472C
80-309 Gdansk
Poland
irena.kniazielska <mailto:Name.surname at ricoh-europe.com> @ricoh-europe.com
<http://www.ricoh-europe.com/> www.ricoh-europe.com
Annual leave planned: 29th Jan- 2nd Feb 2024, 9th Feb
<http://www.ricoh-europe.com/>
<http://www.facebook.com/ricoheurope> <http://www.twitter.com/ricoheurope> <http://www.youtube.com/ricoheurope>
Ricoh Europe Holdings PLC is a company registered in England, under company number 06273215, with a registered office at 20 Triton Street, London, NW1 3BF. The UK business of Ricoh Europe Holdings PLC is operated by: (i) Ricoh Europe PLC, a company registered in England under company number 00720944, with a registered office at 20 Triton Street, London, NW1 3BF; (ii) Ricoh UK Limited, a company registered in England under company number 01271033, with a registered office at Ricoh House, 800 Pavilion Drive, Northampton, NN4 7YL; and (iii) Ricoh Capital Limited, a company registered in England under company number 03001351, with a registered office at 20 Triton Street, London, NW1 3BF Please consider the environment before printing this e-mail
Este correo electrónico es confidencial. Si usted lo ha recibido por error sea consciente de ello. Por favor notifíquenoslo por correo electrónico y elimine el mensaje de su sistema. Por favor no lo copie o distribuya a terceras personas, pues dañaría la confidencialidad del mismo. Las comunicaciones por Internet no son seguras, por ello RICOH España S.L.U. no acepta la responsabilidad de los contenidos de este mensaje. Gracias por su ayuda.
This email is confidential. If you have received it in error, you are on notice of this status. Please notify us immediately by email and then delete this message from your system. Please do not copy it for any purpose or disclose its contents to any other person: to do so could be a breach of confidence. Internet communications are not secure and therefore RICOH España S.L.U. does not accept responsibility for the contents of this message. Thank you for your assistance.
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