[It.team] RITM50343698 : New printer or tech refresh.

Thu Feb 15 13:41:58 UTC 2024

Internal

Hi @soenwono<mailto:soenwono at moderndatasolusi.com>,

Can you please provide plan of all the activities and associated timelines, as requested below.

Thank you.
Kind regards,
Irena Kniazielska
Global Accounts Coordinator
Ricoh Business Services Polska Sp. z o.o.
Olivia Business Centre
Al. Grunwaldzka 472C
80-309 Gdansk
Poland
irena.kniazielska at ricoh-europe.com<mailto:Name.surname at ricoh-europe.com>
www.ricoh-europe.com<http://www.ricoh-europe.com/>
Annual leave planned:

[cid:image003.png at 01DA601C.C7D0ED80]<http://www.ricoh-europe.com/>

[cid:image004.png at 01DA601C.C7D0ED80]<http://www.facebook.com/ricoheurope> [cid:image005.png at 01DA601C.C7D0ED80]  <http://www.twitter.com/ricoheurope>  [cid:image006.png at 01DA601C.C7D0ED80]  <http://www.youtube.com/ricoheurope>

From: Kalpana Lambert - EW <kalpana.x.lambert at haleon.com>
Sent: Thursday, February 15, 2024 2:30 PM
To: Hari Prabowo <hari.x.prabowo at haleon.com>; Patricia Foong Swee See <Patricia.Foong at ricoh.com.my>; Irena Kniazielska <Irena.Kniazielska at ricoh-europe.com>; Phanish M <phanish.x.m at haleon.com>; soenwono <soenwono at moderndatasolusi.com>; Reece Middleton <Reece.Middleton at ricoh-europe.com>; #RES-Barcelona-Haleon <Haleon.support at ricoh.es>
Cc: Endri Cahyanti <endri.x.cahyanti at haleon.com>; John Milton <john.r.milton at haleon.com>; Parvez Ahmed <parvez.x.ahmed at haleon.com>; Rozaini Zainul Rashid <rozaini.x.zainulrashid at haleon.com>; Jarjis Ali <jarjis.a.ali at haleon.com>; Erik Reinaldo <Erik at moderndatasolusi.com>; helpdesk at moderndatasolusi.com; it.team at moderndatasolusi.com; Justina Sim <Justina.sim at ricoh.com.my>
Subject: RE: RITM50343698 : New printer or tech refresh.

Internal

This message was sent from an external source. Please be careful opening attachments/links or replying to sources you don’t know.
Please can the site have a clear plan of all the activities and associated timelines to understand when and how ALL the printers will be installed?

From: Hari Prabowo <hari.x.prabowo at haleon.com<mailto:hari.x.prabowo at haleon.com>>
Sent: Thursday, February 15, 2024 1:22 PM
To: Patricia Foong <Patricia.Foong at ricoh.com.my<mailto:Patricia.Foong at ricoh.com.my>>; Irena Kniazielska <Irena.Kniazielska at ricoh-europe.com<mailto:Irena.Kniazielska at ricoh-europe.com>>; Phanish M <phanish.x.m at haleon.com<mailto:phanish.x.m at haleon.com>>; soenwono <soenwono at moderndatasolusi.com<mailto:soenwono at moderndatasolusi.com>>; Reece Middleton <Reece.Middleton at ricoh-europe.com<mailto:Reece.Middleton at ricoh-europe.com>>; Kalpana Lambert - EW <kalpana.x.lambert at haleon.com<mailto:kalpana.x.lambert at haleon.com>>; #RES-Barcelona-Haleon <Haleon.support at ricoh.es<mailto:Haleon.support at ricoh.es>>
Cc: Endri Cahyanti <endri.x.cahyanti at haleon.com<mailto:endri.x.cahyanti at haleon.com>>; John Milton <john.r.milton at haleon.com<mailto:john.r.milton at haleon.com>>; Parvez Ahmed <parvez.x.ahmed at haleon.com<mailto:parvez.x.ahmed at haleon.com>>; Rozaini Zainul Rashid <rozaini.x.zainulrashid at haleon.com<mailto:rozaini.x.zainulrashid at haleon.com>>; Jarjis Ali <jarjis.a.ali at haleon.com<mailto:jarjis.a.ali at haleon.com>>; Erik Reinaldo <Erik at moderndatasolusi.com<mailto:Erik at moderndatasolusi.com>>; helpdesk at moderndatasolusi.com<mailto:helpdesk at moderndatasolusi.com>; it.team at moderndatasolusi.com<mailto:it.team at moderndatasolusi.com>; Justina Sim <Justina.Sim at ricoh.com.my<mailto:Justina.Sim at ricoh.com.my>>
Subject: Re: RITM50343698 : New printer or tech refresh.

Respectively

PULMFP007, PULMFP006, and PULMFP005

Now need to wait another 4-5 hours, for the erase process to complete? Then the technician need to come back to trigger another process before RICOH global can push?

When can we expect the technician to come back and continue the trigger? Its now 20:20 hours local time? Then RICOH global need to be available to push right? Can really complete this by tomorrow? What time?

Regards, Hari.
________________________________
From: Patricia Foong <Patricia.Foong at ricoh.com.my<mailto:Patricia.Foong at ricoh.com.my>>
Sent: Thursday, February 15, 2024 7:55:30 PM
To: Irena Kniazielska <Irena.Kniazielska at ricoh-europe.com<mailto:Irena.Kniazielska at ricoh-europe.com>>; Hari Prabowo <hari.x.prabowo at haleon.com<mailto:hari.x.prabowo at haleon.com>>; Phanish M <phanish.x.m at haleon.com<mailto:phanish.x.m at haleon.com>>; soenwono <soenwono at moderndatasolusi.com<mailto:soenwono at moderndatasolusi.com>>; Reece Middleton <Reece.Middleton at ricoh-europe.com<mailto:Reece.Middleton at ricoh-europe.com>>; Kalpana Lambert - EW <kalpana.x.lambert at haleon.com<mailto:kalpana.x.lambert at haleon.com>>; #RES-Barcelona-Haleon <Haleon.support at ricoh.es<mailto:Haleon.support at ricoh.es>>
Cc: Endri Cahyanti <endri.x.cahyanti at haleon.com<mailto:endri.x.cahyanti at haleon.com>>; John Milton <john.r.milton at haleon.com<mailto:john.r.milton at haleon.com>>; Parvez Ahmed <parvez.x.ahmed at haleon.com<mailto:parvez.x.ahmed at haleon.com>>; Rozaini Zainul Rashid <rozaini.x.zainulrashid at haleon.com<mailto:rozaini.x.zainulrashid at haleon.com>>; Jarjis Ali <jarjis.a.ali at haleon.com<mailto:jarjis.a.ali at haleon.com>>; Erik Reinaldo <Erik at moderndatasolusi.com<mailto:Erik at moderndatasolusi.com>>; helpdesk at moderndatasolusi.com<mailto:helpdesk at moderndatasolusi.com> <helpdesk at moderndatasolusi.com<mailto:helpdesk at moderndatasolusi.com>>; it.team at moderndatasolusi.com<mailto:it.team at moderndatasolusi.com> <it.team at moderndatasolusi.com<mailto:it.team at moderndatasolusi.com>>; Justina Sim <Justina.Sim at ricoh.com.my<mailto:Justina.Sim at ricoh.com.my>>
Subject: RE: RITM50343698 : New printer or tech refresh.

This Message Is From an External Sender

This message came from outside your organization.

________________________________

Dear Hari, good day.

Please be informed that the technician needs to configure the device as per buildbook as shared earlier with PTM.

The technician will contact our GSSC separately if they need any further support.

Hope that clarifies.

Thank you.

This email may reach you outside of your office hours due to the time difference between our countries.  Therefore, respond during your regular working hours. Instant reply is not expected.

[cid:image014.png at 01DA601C.C7D0ED80]

Advance Leave Notice:   7th, 8th, 9th, 13th and 14th Feb

Public Holiday:  10th, 11th and 12th Feb

Thank you.

Patricia Foong
Senior Global Account Coordinator
Ricoh Global Services Greater Asia Pacific
Business Operation Division

Mobile Phone : +6016 410 4493

patricia.foong at ricoh.com.my<mailto:patricia.foong at ricoh.com.my>

RICOH (Malaysia) Sdn Bhd  (10078-W)

UG-D6, Level Upper Ground,

Utropolis Suites 2, Jalan Kontraktor U1/14,

40150 Shah Alam, Selangor,

Malaysia.

Service Hotline: 1300 88 8228

Website: www.ricoh.com.my<http://www.ricoh.com.my/>

[cid:image015.jpg at 01DA601C.C7D0ED80]<https://www.ricoh.com.my/>

This message together with any attachments is confidential and intended solely for the person or entity to whom it is addressed. It contains information that is confidential and that may be legally privileged. If you are not the intended recipient (or if you have received this message in error), please notify the sender immediately by replying to this message and delete this e-mail (and any other record of it) from your system. Please do not copy or use it for any purpose. Recipient is advised to check this email and any attachments for the presence of trojans or viruses. The company accepts no liability for any damage caused by any virus transmitted by this email.

From: Irena Kniazielska <Irena.Kniazielska at ricoh-europe.com<mailto:Irena.Kniazielska at ricoh-europe.com>>
Sent: Thursday, February 15, 2024 8:24 PM
To: Hari Prabowo <hari.x.prabowo at haleon.com<mailto:hari.x.prabowo at haleon.com>>; Patricia Foong <Patricia.Foong at ricoh.com.my<mailto:Patricia.Foong at ricoh.com.my>>; Phanish M <phanish.x.m at haleon.com<mailto:phanish.x.m at haleon.com>>; soenwono <soenwono at moderndatasolusi.com<mailto:soenwono at moderndatasolusi.com>>; Reece Middleton <Reece.Middleton at ricoh-europe.com<mailto:Reece.Middleton at ricoh-europe.com>>; Kalpana Lambert - CW <kalpana.x.lambert at haleon.com<mailto:kalpana.x.lambert at haleon.com>>; #RES-Barcelona-Haleon <Haleon.support at ricoh.es<mailto:Haleon.support at ricoh.es>>
Cc: Endri Cahyanti <endri.x.cahyanti at haleon.com<mailto:endri.x.cahyanti at haleon.com>>; John Milton <john.r.milton at haleon.com<mailto:john.r.milton at haleon.com>>; Parvez Ahmed <parvez.x.ahmed at haleon.com<mailto:parvez.x.ahmed at haleon.com>>; Rozaini Zainul Rashid <rozaini.x.zainulrashid at haleon.com<mailto:rozaini.x.zainulrashid at haleon.com>>; Jarjis Ali <jarjis.a.ali at haleon.com<mailto:jarjis.a.ali at haleon.com>>; Erik Reinaldo <Erik at moderndatasolusi.com<mailto:Erik at moderndatasolusi.com>>; helpdesk at moderndatasolusi.com<mailto:helpdesk at moderndatasolusi.com>; it.team at moderndatasolusi.com<mailto:it.team at moderndatasolusi.com>; Justina Sim <Justina.Sim at ricoh.com.my<mailto:Justina.Sim at ricoh.com.my>>
Subject: RE: RITM50343698 : New printer or tech refresh.

Internal

Dear Hari,

The technician needs to configure the device according to Haleon Build Book that was sent to PTM.

The loaner device will have the same networking details as the old device.

Once the device is configured the technician need to contact GSSC in a separate email on haleon.support at ricoh.es<mailto:haleon.support at ricoh.es> to push the SLNX.

Thank you

Kind regards,

Irena Kniazielska
Global Accounts Coordinator
Ricoh Business Services Polska Sp. z o.o.
Olivia Business Centre
Al. Grunwaldzka 472C
80-309 Gdansk
Poland
irena.kniazielska at ricoh-europe.com<mailto:Name.surname at ricoh-europe.com>
www.ricoh-europe.com<http://www.ricoh-europe.com/>

Annual leave planned:

[cid:image003.png at 01DA601C.C7D0ED80]<http://www.ricoh-europe.com/>

[cid:image004.png at 01DA601C.C7D0ED80]<http://www.facebook.com/ricoheurope> [cid:image005.png at 01DA601C.C7D0ED80]  <http://www.twitter.com/ricoheurope>  [cid:image006.png at 01DA601C.C7D0ED80]  <http://www.youtube.com/ricoheurope>

From: Hari Prabowo <hari.x.prabowo at haleon.com<mailto:hari.x.prabowo at haleon.com>>
Sent: Thursday, February 15, 2024 12:59 PM
To: Patricia Foong Swee See <Patricia.Foong at ricoh.com.my<mailto:Patricia.Foong at ricoh.com.my>>; Phanish M <phanish.x.m at haleon.com<mailto:phanish.x.m at haleon.com>>; soenwono <soenwono at moderndatasolusi.com<mailto:soenwono at moderndatasolusi.com>>; Reece Middleton <Reece.Middleton at ricoh-europe.com<mailto:Reece.Middleton at ricoh-europe.com>>; Kalpana Lambert - CW <kalpana.x.lambert at haleon.com<mailto:kalpana.x.lambert at haleon.com>>
Cc: Endri Cahyanti <endri.x.cahyanti at haleon.com<mailto:endri.x.cahyanti at haleon.com>>; John Milton <john.r.milton at haleon.com<mailto:john.r.milton at haleon.com>>; Parvez Ahmed <parvez.x.ahmed at haleon.com<mailto:parvez.x.ahmed at haleon.com>>; Rozaini Zainul Rashid <rozaini.x.zainulrashid at haleon.com<mailto:rozaini.x.zainulrashid at haleon.com>>; Irena Kniazielska <Irena.Kniazielska at ricoh-europe.com<mailto:Irena.Kniazielska at ricoh-europe.com>>; Jarjis Ali <jarjis.a.ali at haleon.com<mailto:jarjis.a.ali at haleon.com>>; Erik Reinaldo <Erik at moderndatasolusi.com<mailto:Erik at moderndatasolusi.com>>; helpdesk at moderndatasolusi.com<mailto:helpdesk at moderndatasolusi.com>; it.team at moderndatasolusi.com<mailto:it.team at moderndatasolusi.com>; Justina Sim <Justina.sim at ricoh.com.my<mailto:Justina.sim at ricoh.com.my>>
Subject: RE: RITM50343698 : New printer or tech refresh.

This message was sent from an external source. Please be careful opening attachments/links or replying to sources you don’t know.

Dear Patricia,

Haleon PUL will not shut down by 20:00 today as we are running 24 hours. Just want to be sure whether the technician can arrive on time to resolve, and at least resolve 1 printer, PULMFP006.

They are now in front of the printer. Can someone from Ricoh now, guide them to resolve this one?

Regards, Hari.

From: Patricia Foong <Patricia.Foong at ricoh.com.my<mailto:Patricia.Foong at ricoh.com.my>>
Sent: Thursday, February 15, 2024 5:30 PM
To: Phanish M <phanish.x.m at haleon.com<mailto:phanish.x.m at haleon.com>>; Hari Prabowo <hari.x.prabowo at haleon.com<mailto:hari.x.prabowo at haleon.com>>; soenwono <soenwono at moderndatasolusi.com<mailto:soenwono at moderndatasolusi.com>>; Reece Middleton <Reece.Middleton at ricoh-europe.com<mailto:Reece.Middleton at ricoh-europe.com>>; Kalpana Lambert - EW <kalpana.x.lambert at haleon.com<mailto:kalpana.x.lambert at haleon.com>>
Cc: Endri Cahyanti <endri.x.cahyanti at haleon.com<mailto:endri.x.cahyanti at haleon.com>>; John Milton <john.r.milton at haleon.com<mailto:john.r.milton at haleon.com>>; Parvez Ahmed <parvez.x.ahmed at haleon.com<mailto:parvez.x.ahmed at haleon.com>>; Rozaini Zainul Rashid <rozaini.x.zainulrashid at haleon.com<mailto:rozaini.x.zainulrashid at haleon.com>>; Irena Kniazielska <Irena.Kniazielska at ricoh-europe.com<mailto:Irena.Kniazielska at ricoh-europe.com>>; Jarjis Ali <jarjis.a.ali at haleon.com<mailto:jarjis.a.ali at haleon.com>>; Erik Reinaldo <Erik at moderndatasolusi.com<mailto:Erik at moderndatasolusi.com>>; helpdesk at moderndatasolusi.com<mailto:helpdesk at moderndatasolusi.com>; it.team at moderndatasolusi.com<mailto:it.team at moderndatasolusi.com>; Justina Sim <Justina.Sim at ricoh.com.my<mailto:Justina.Sim at ricoh.com.my>>
Subject: RE: RITM50343698 : New printer or tech refresh.

This Message Is From an External Sender

This message came from outside your organization.

________________________________

Dear Phanish, good day.

Sorry for the inconvenience caused and our partner is arranging a technician onsite today, estimated arrival time is 6pm local time and will try their very best to have one device to be installed and configured since Haleon will shut down latest by 8pm.

The remaining loaner units will be done tomorrow at 9am Jakarta as mentioned by @soenwono<mailto:soenwono at moderndatasolusi.com> earlier.

Dear Sun Sun, good day.

Kindly reconfirm the above arrangement by return email and no further changes is allowed.

Thanks.

This email may reach you outside of your office hours due to the time difference between our countries.  Therefore, respond during your regular working hours. Instant reply is not expected.

[cid:image014.png at 01DA601C.C7D0ED80]

Advance Leave Notice:   7th, 8th, 9th, 13th and 14th Feb

Public Holiday:  10th, 11th and 12th Feb

Thank you.

Patricia Foong
Senior Global Account Coordinator
Ricoh Global Services Greater Asia Pacific
Business Operation Division

Mobile Phone : +6016 410 4493

patricia.foong at ricoh.com.my<mailto:patricia.foong at ricoh.com.my>

RICOH (Malaysia) Sdn Bhd  (10078-W)

UG-D6, Level Upper Ground,

Utropolis Suites 2, Jalan Kontraktor U1/14,

40150 Shah Alam, Selangor,

Malaysia.

Service Hotline: 1300 88 8228

Website: www.ricoh.com.my<http://www.ricoh.com.my/>

[cid:image015.jpg at 01DA601C.C7D0ED80]<https://www.ricoh.com.my/>

This message together with any attachments is confidential and intended solely for the person or entity to whom it is addressed. It contains information that is confidential and that may be legally privileged. If you are not the intended recipient (or if you have received this message in error), please notify the sender immediately by replying to this message and delete this e-mail (and any other record of it) from your system. Please do not copy or use it for any purpose. Recipient is advised to check this email and any attachments for the presence of trojans or viruses. The company accepts no liability for any damage caused by any virus transmitted by this email.

From: Phanish M <phanish.x.m at haleon.com<mailto:phanish.x.m at haleon.com>>
Sent: Thursday, February 15, 2024 5:12 PM
To: Hari Prabowo <hari.x.prabowo at haleon.com<mailto:hari.x.prabowo at haleon.com>>; soenwono <soenwono at moderndatasolusi.com<mailto:soenwono at moderndatasolusi.com>>; Patricia Foong <Patricia.Foong at ricoh.com.my<mailto:Patricia.Foong at ricoh.com.my>>; Reece Middleton <Reece.Middleton at ricoh-europe.com<mailto:Reece.Middleton at ricoh-europe.com>>; Kalpana Lambert - EW <kalpana.x.lambert at haleon.com<mailto:kalpana.x.lambert at haleon.com>>
Cc: Endri Cahyanti <endri.x.cahyanti at haleon.com<mailto:endri.x.cahyanti at haleon.com>>; John Milton <john.r.milton at haleon.com<mailto:john.r.milton at haleon.com>>; Parvez Ahmed <parvez.x.ahmed at haleon.com<mailto:parvez.x.ahmed at haleon.com>>; Rozaini Zainul Rashid <rozaini.x.zainulrashid at haleon.com<mailto:rozaini.x.zainulrashid at haleon.com>>; Irena Kniazielska <Irena.Kniazielska at ricoh-europe.com<mailto:Irena.Kniazielska at ricoh-europe.com>>; Jarjis Ali <jarjis.a.ali at haleon.com<mailto:jarjis.a.ali at haleon.com>>; Erik Reinaldo <Erik at moderndatasolusi.com<mailto:Erik at moderndatasolusi.com>>; helpdesk at moderndatasolusi.com<mailto:helpdesk at moderndatasolusi.com>; it.team at moderndatasolusi.com<mailto:it.team at moderndatasolusi.com>
Subject: RE: RITM50343698 : New printer or tech refresh.
Importance: High

Ricoh team,

I need a full proof affirmation on the schedule appointment for tomorrow with absolute no acceptance on missing the same.  The site team has been waiting for past 3 days for a visit and has been chasing continuously which is poor service.

@'Reece Middleton'<mailto:Reece.Middleton at ricoh-europe.com> – I am a bit tired of simply reading this mail going back n forth and we will need to streamline this engagement with clear timelines going forward.

Thanks & Regards,

-----------------------------------------------------------------------------------------------------------------------------------------------------------------------

Phanish M

Principal Service Manager

Service Management

Digital Work Place

Haleon

Haleon.com

Email: phanish.x.m at haleon.com<mailto:phanish.x.m at haleon.com>

Tel: +91 99456 77003

LinkedIn<https://www.linkedin.com/showcase/haleon> | Twitter<https://twitter.com/HALEON_health> | Facebook<https://www.facebook.com/Haleon-101585232398249> | Instagram<https://www.instagram.com/haleon> | haleon.com<https://www.haleon.com/>

[Icon  Description automatically generated]

-----------------------------------------------------------------------------------------------------------------------------------------------------------------------

From: Hari Prabowo <hari.x.prabowo at haleon.com<mailto:hari.x.prabowo at haleon.com>>
Sent: Thursday, February 15, 2024 2:21 PM
To: Soenwono <soenwono at moderndatasolusi.com<mailto:soenwono at moderndatasolusi.com>>; 'Patricia Foong' <Patricia.Foong at ricoh.com.my<mailto:Patricia.Foong at ricoh.com.my>>; 'Reece Middleton' <Reece.Middleton at ricoh-europe.com<mailto:Reece.Middleton at ricoh-europe.com>>; Kalpana Lambert - EW <kalpana.x.lambert at haleon.com<mailto:kalpana.x.lambert at haleon.com>>
Cc: Endri Cahyanti <endri.x.cahyanti at haleon.com<mailto:endri.x.cahyanti at haleon.com>>; Phanish M <phanish.x.m at haleon.com<mailto:phanish.x.m at haleon.com>>; John Milton <john.r.milton at haleon.com<mailto:john.r.milton at haleon.com>>; Parvez Ahmed <parvez.x.ahmed at haleon.com<mailto:parvez.x.ahmed at haleon.com>>; Rozaini Zainul Rashid <rozaini.x.zainulrashid at haleon.com<mailto:rozaini.x.zainulrashid at haleon.com>>; 'Irena Kniazielska' <Irena.Kniazielska at ricoh-europe.com<mailto:Irena.Kniazielska at ricoh-europe.com>>; Jarjis Ali <jarjis.a.ali at haleon.com<mailto:jarjis.a.ali at haleon.com>>; erik at moderndatasolusi. com <erik at moderndatasolusi.com<mailto:erik at moderndatasolusi.com>>; helpdesk at moderndatasolusi.com<mailto:helpdesk at moderndatasolusi.com>; it.team at moderndatasolusi.com<mailto:it.team at moderndatasolusi.com>
Subject: RE: RITM50343698 : New printer or tech refresh.

Dear Pak Soenwono,

As we are production facility, kindly take a note, risk of our facility to stop producing will be billion rupiah per day. This is not acceptable.

Regards, Hari.

From: Soenwono <soenwono at moderndatasolusi.com<mailto:soenwono at moderndatasolusi.com>>
Sent: Thursday, February 15, 2024 3:42 PM
To: Hari Prabowo <hari.x.prabowo at haleon.com<mailto:hari.x.prabowo at haleon.com>>; 'Patricia Foong' <Patricia.Foong at ricoh.com.my<mailto:Patricia.Foong at ricoh.com.my>>; 'Reece Middleton' <Reece.Middleton at ricoh-europe.com<mailto:Reece.Middleton at ricoh-europe.com>>; Kalpana Lambert - EW <kalpana.x.lambert at haleon.com<mailto:kalpana.x.lambert at haleon.com>>
Cc: Endri Cahyanti <endri.x.cahyanti at haleon.com<mailto:endri.x.cahyanti at haleon.com>>; Phanish M <phanish.x.m at haleon.com<mailto:phanish.x.m at haleon.com>>; John Milton <john.r.milton at haleon.com<mailto:john.r.milton at haleon.com>>; Parvez Ahmed <parvez.x.ahmed at haleon.com<mailto:parvez.x.ahmed at haleon.com>>; Rozaini Zainul Rashid <rozaini.x.zainulrashid at haleon.com<mailto:rozaini.x.zainulrashid at haleon.com>>; 'Irena Kniazielska' <Irena.Kniazielska at ricoh-europe.com<mailto:Irena.Kniazielska at ricoh-europe.com>>; Jarjis Ali <jarjis.a.ali at haleon.com<mailto:jarjis.a.ali at haleon.com>>; erik at moderndatasolusi. com <erik at moderndatasolusi.com<mailto:erik at moderndatasolusi.com>>; helpdesk at moderndatasolusi.com<mailto:helpdesk at moderndatasolusi.com>; it.team at moderndatasolusi.com<mailto:it.team at moderndatasolusi.com>
Subject: RE: RITM50343698 : New printer or tech refresh.

This Message Is From an External Sender

This message came from outside your organization.

________________________________

Hi Pak Hari,

Sorry to inform you that the installation will not done today as our engineer has full service call. But we already scheduled for tomorrow Installation at 09.00 am.

Thank you.

Regards,

Soenwono Suprapto | GMA & Direct Dept Head

T: +62 21-27937489

F: +62 21-27937486

M: +62-87771697791

www.moderndatasolusi.com<http://www.moderndatasolusi.com/>

PT MODERN DATA SOLUSI

JL. Sultan Iskandar Muda No. 29, Kebayoran Lama Utara, Kebayoran Lama - Jakarta Selatan 12240<https://goo.gl/maps/ta17fqnTWbL2>

[cid:image017.png at 01DA601C.C7D0ED80]

From: Hari Prabowo <hari.x.prabowo at haleon.com<mailto:hari.x.prabowo at haleon.com>>
Sent: 15 February 2024 14:23
To: Patricia Foong <Patricia.Foong at ricoh.com.my<mailto:Patricia.Foong at ricoh.com.my>>; Reece Middleton <Reece.Middleton at ricoh-europe.com<mailto:Reece.Middleton at ricoh-europe.com>>; Kalpana Lambert - EW <kalpana.x.lambert at haleon.com<mailto:kalpana.x.lambert at haleon.com>>
Cc: Endri Cahyanti <endri.x.cahyanti at haleon.com<mailto:endri.x.cahyanti at haleon.com>>; Phanish M <phanish.x.m at haleon.com<mailto:phanish.x.m at haleon.com>>; John Milton <john.r.milton at haleon.com<mailto:john.r.milton at haleon.com>>; Parvez Ahmed <parvez.x.ahmed at haleon.com<mailto:parvez.x.ahmed at haleon.com>>; Rozaini Zainul Rashid <rozaini.x.zainulrashid at haleon.com<mailto:rozaini.x.zainulrashid at haleon.com>>; Irena Kniazielska <Irena.Kniazielska at ricoh-europe.com<mailto:Irena.Kniazielska at ricoh-europe.com>>; Jarjis Ali <jarjis.a.ali at haleon.com<mailto:jarjis.a.ali at haleon.com>>
Subject: RE: RITM50343698 : New printer or tech refresh.

Hi Patricia,

It’s 14:22 local time, we are still waiting for the technician.

Regards, Hari.

From: Patricia Foong <Patricia.Foong at ricoh.com.my<mailto:Patricia.Foong at ricoh.com.my>>
Sent: Thursday, February 15, 2024 1:26 PM
To: Hari Prabowo <hari.x.prabowo at haleon.com<mailto:hari.x.prabowo at haleon.com>>; Reece Middleton <Reece.Middleton at ricoh-europe.com<mailto:Reece.Middleton at ricoh-europe.com>>; Kalpana Lambert - EW <kalpana.x.lambert at haleon.com<mailto:kalpana.x.lambert at haleon.com>>
Cc: Endri Cahyanti <endri.x.cahyanti at haleon.com<mailto:endri.x.cahyanti at haleon.com>>; Phanish M <phanish.x.m at haleon.com<mailto:phanish.x.m at haleon.com>>; John Milton <john.r.milton at haleon.com<mailto:john.r.milton at haleon.com>>; Parvez Ahmed <parvez.x.ahmed at haleon.com<mailto:parvez.x.ahmed at haleon.com>>; Rozaini Zainul Rashid <rozaini.x.zainulrashid at haleon.com<mailto:rozaini.x.zainulrashid at haleon.com>>; Irena Kniazielska <Irena.Kniazielska at ricoh-europe.com<mailto:Irena.Kniazielska at ricoh-europe.com>>; Jarjis Ali <jarjis.a.ali at haleon.com<mailto:jarjis.a.ali at haleon.com>>
Subject: RE: RITM50343698 : New printer or tech refresh.

This Message Is From an External Sender

This message came from outside your organization.

________________________________

Dear Pak Hari,

We just been informed by Sun Sun  of PTM that the technician should be there on the 2nd half of the day as they are attending a service call with another customer at the momet.

Shall keep you posted once I heard back on the onsite schedule, thanks.

This email may reach you outside of your office hours due to the time difference between our countries.  Therefore, respond during your regular working hours. Instant reply is not expected.

[cid:image014.png at 01DA601C.C7D0ED80]

Advance Leave Notice:   7th, 8th, 9th, 13th and 14th Feb

Public Holiday:  10th, 11th and 12th Feb

Thank you.

Patricia Foong
Senior Global Account Coordinator
Ricoh Global Services Greater Asia Pacific
Business Operation Division

Mobile Phone : +6016 410 4493

patricia.foong at ricoh.com.my<mailto:patricia.foong at ricoh.com.my>

RICOH (Malaysia) Sdn Bhd  (10078-W)

UG-D6, Level Upper Ground,

Utropolis Suites 2, Jalan Kontraktor U1/14,

40150 Shah Alam, Selangor,

Malaysia.

Service Hotline: 1300 88 8228

Website: www.ricoh.com.my<http://www.ricoh.com.my/>

[cid:image015.jpg at 01DA601C.C7D0ED80]<https://www.ricoh.com.my/>

This message together with any attachments is confidential and intended solely for the person or entity to whom it is addressed. It contains information that is confidential and that may be legally privileged. If you are not the intended recipient (or if you have received this message in error), please notify the sender immediately by replying to this message and delete this e-mail (and any other record of it) from your system. Please do not copy or use it for any purpose. Recipient is advised to check this email and any attachments for the presence of trojans or viruses. The company accepts no liability for any damage caused by any virus transmitted by this email.

From: Patricia Foong
Sent: Thursday, February 15, 2024 1:46 PM
To: Hari Prabowo <hari.x.prabowo at haleon.com<mailto:hari.x.prabowo at haleon.com>>; Reece Middleton <Reece.Middleton at ricoh-europe.com<mailto:Reece.Middleton at ricoh-europe.com>>; Kalpana Lambert - EW <kalpana.x.lambert at haleon.com<mailto:kalpana.x.lambert at haleon.com>>
Cc: Endri Cahyanti <endri.x.cahyanti at haleon.com<mailto:endri.x.cahyanti at haleon.com>>; Phanish M <phanish.x.m at haleon.com<mailto:phanish.x.m at haleon.com>>; John Milton <john.r.milton at haleon.com<mailto:john.r.milton at haleon.com>>; Parvez Ahmed <parvez.x.ahmed at haleon.com<mailto:parvez.x.ahmed at haleon.com>>; Rozaini Zainul Rashid <rozaini.x.zainulrashid at haleon.com<mailto:rozaini.x.zainulrashid at haleon.com>>; Irena Kniazielska <Irena.Kniazielska at ricoh-europe.com<mailto:Irena.Kniazielska at ricoh-europe.com>>; Jarjis Ali <jarjis.a.ali at haleon.com<mailto:jarjis.a.ali at haleon.com>>
Subject: RE: RITM50343698 : New printer or tech refresh.

Dear Pak Hari, good day.

Sorry for not able to provide an update earlier as I was on Chinese New Year annual leave and just came back today.

Have tried to contact Soenwono of PTM but no answer and I have left a message via WhatsApp requesting for an update.

Will continue to call and keep you posted on the progress.

Very sorry for the inconvenience caused by our partner.

Thank you.

This email may reach you outside of your office hours due to the time difference between our countries.  Therefore, respond during your regular working hours. Instant reply is not expected.

[cid:image014.png at 01DA601C.C7D0ED80]

Advance Leave Notice:   7th, 8th, 9th, 13th and 14th Feb

Public Holiday:  10th, 11th and 12th Feb

Thank you.

Patricia Foong
Senior Global Account Coordinator
Ricoh Global Services Greater Asia Pacific
Business Operation Division

Mobile Phone : +6016 410 4493

patricia.foong at ricoh.com.my<mailto:patricia.foong at ricoh.com.my>

RICOH (Malaysia) Sdn Bhd  (10078-W)

UG-D6, Level Upper Ground,

Utropolis Suites 2, Jalan Kontraktor U1/14,

40150 Shah Alam, Selangor,

Malaysia.

Service Hotline: 1300 88 8228

Website: www.ricoh.com.my<http://www.ricoh.com.my/>

[cid:image015.jpg at 01DA601C.C7D0ED80]<https://www.ricoh.com.my/>

This message together with any attachments is confidential and intended solely for the person or entity to whom it is addressed. It contains information that is confidential and that may be legally privileged. If you are not the intended recipient (or if you have received this message in error), please notify the sender immediately by replying to this message and delete this e-mail (and any other record of it) from your system. Please do not copy or use it for any purpose. Recipient is advised to check this email and any attachments for the presence of trojans or viruses. The company accepts no liability for any damage caused by any virus transmitted by this email.

From: Hari Prabowo <hari.x.prabowo at haleon.com<mailto:hari.x.prabowo at haleon.com>>
Sent: Thursday, February 15, 2024 1:13 PM
To: Reece Middleton <Reece.Middleton at ricoh-europe.com<mailto:Reece.Middleton at ricoh-europe.com>>; Kalpana Lambert - EW <kalpana.x.lambert at haleon.com<mailto:kalpana.x.lambert at haleon.com>>
Cc: Endri Cahyanti <endri.x.cahyanti at haleon.com<mailto:endri.x.cahyanti at haleon.com>>; Phanish M <phanish.x.m at haleon.com<mailto:phanish.x.m at haleon.com>>; John Milton <john.r.milton at haleon.com<mailto:john.r.milton at haleon.com>>; Parvez Ahmed <parvez.x.ahmed at haleon.com<mailto:parvez.x.ahmed at haleon.com>>; Rozaini Zainul Rashid <rozaini.x.zainulrashid at haleon.com<mailto:rozaini.x.zainulrashid at haleon.com>>; Patricia Foong <Patricia.Foong at ricoh.com.my<mailto:Patricia.Foong at ricoh.com.my>>; Irena Kniazielska <Irena.Kniazielska at ricoh-europe.com<mailto:Irena.Kniazielska at ricoh-europe.com>>; Jarjis Ali <jarjis.a.ali at haleon.com<mailto:jarjis.a.ali at haleon.com>>
Subject: RE: RITM50343698 : New printer or tech refresh.

Hi @Reece Middleton<mailto:Reece.Middleton at ricoh-europe.com>

This is now afternoon on the 3rd day after you said the local RICOH going to configure these printers, can you update us on this??

Regards, Hari.

From: Reece Middleton <Reece.Middleton at ricoh-europe.com<mailto:Reece.Middleton at ricoh-europe.com>>
Sent: Wednesday, February 14, 2024 4:02 PM
To: Kalpana Lambert - EW <kalpana.x.lambert at haleon.com<mailto:kalpana.x.lambert at haleon.com>>
Cc: Endri Cahyanti <endri.x.cahyanti at haleon.com<mailto:endri.x.cahyanti at haleon.com>>; Hari Prabowo <hari.x.prabowo at haleon.com<mailto:hari.x.prabowo at haleon.com>>; Phanish M <phanish.x.m at haleon.com<mailto:phanish.x.m at haleon.com>>; John Milton <john.r.milton at haleon.com<mailto:john.r.milton at haleon.com>>; Parvez Ahmed <parvez.x.ahmed at haleon.com<mailto:parvez.x.ahmed at haleon.com>>; Rozaini Zainul Rashid <rozaini.x.zainulrashid at haleon.com<mailto:rozaini.x.zainulrashid at haleon.com>>; Patricia Foong Swee See <Patricia.Foong at ricoh.com.my<mailto:Patricia.Foong at ricoh.com.my>>; Irena Kniazielska <Irena.Kniazielska at ricoh-europe.com<mailto:Irena.Kniazielska at ricoh-europe.com>>; Jarjis Ali <jarjis.a.ali at haleon.com<mailto:jarjis.a.ali at haleon.com>>
Subject: RE: RITM50343698 : New printer or tech refresh.

This Message Is From an External Sender

This message came from outside your organization.

________________________________

Internal

Hi Hari,

Apologies I was told by the local team that the devices had been installed, in which case I assume they have been delivered and not configured which is not right.

I have contacted the team this morning as well as the local service manager to ensure that the configurations are completed asap. Unfortunately, it seems that today is a public holiday in Indonesia so the engineer will be on site tomorrow.

I apologise for this mess, and we will get this resolved for you tomorrow.

Many thanks

Reece Middleton
Global Service Manager

Service and Annuity
Professional Services

Ricoh Europe PLC

900 Pavilion Drive
Northampton, NN4 7YL

United Kingdom

Mobile: 07566205637

Reece.Middleton at Ricoh-Europe.com<mailto:Reece.Middleton at Ricoh-Europe.com>

www.ricoh-europe.com<http://www.ricoh-europe.com/>

[cid:image018.jpg at 01DA601C.C7D0ED80]<http://www.ricoh.co.uk/>

[cid:image019.jpg at 01DA601C.C7D0ED80] <../../../Local/Temp/notes238032/www.facebook.com/ricoheurope>  [cid:image020.jpg at 01DA601C.C7D0ED80]  <../../../Local/Temp/notes238032/www.twitter.com/ricoheurope>   [cid:image021.jpg at 01DA601C.C7D0ED80]  <../../../Local/Temp/notes238032/www.youtube.com/ricoheurope>

From: Kalpana Lambert - EW <kalpana.x.lambert at haleon.com<mailto:kalpana.x.lambert at haleon.com>>
Sent: Wednesday, February 14, 2024 8:53 AM
To: Reece Middleton <Reece.Middleton at ricoh-europe.com<mailto:Reece.Middleton at ricoh-europe.com>>
Cc: Endri Cahyanti <endri.x.cahyanti at haleon.com<mailto:endri.x.cahyanti at haleon.com>>; Hari Prabowo <hari.x.prabowo at haleon.com<mailto:hari.x.prabowo at haleon.com>>; Phanish M <phanish.x.m at haleon.com<mailto:phanish.x.m at haleon.com>>; John Milton <john.r.milton at haleon.com<mailto:john.r.milton at haleon.com>>; Parvez Ahmed <parvez.x.ahmed at haleon.com<mailto:parvez.x.ahmed at haleon.com>>; Rozaini Zainul Rashid <rozaini.x.zainulrashid at haleon.com<mailto:rozaini.x.zainulrashid at haleon.com>>; Patricia Foong Swee See <Patricia.Foong at ricoh.com.my<mailto:Patricia.Foong at ricoh.com.my>>; Irena Kniazielska <Irena.Kniazielska at ricoh-europe.com<mailto:Irena.Kniazielska at ricoh-europe.com>>; Jarjis Ali <jarjis.a.ali at haleon.com<mailto:jarjis.a.ali at haleon.com>>
Subject: RE: RITM50343698 : New printer or tech refresh.

Internal

This message was sent from an external source. Please be careful opening attachments/links or replying to sources you don’t know.

Hi Reece,

Please can you get back to the site on this?

Kind regards,

Kal

From: Hari Prabowo <hari.x.prabowo at haleon.com<mailto:hari.x.prabowo at haleon.com>>
Sent: Tuesday, February 13, 2024 2:07 PM
To: Reece Middleton <Reece.Middleton at ricoh-europe.com<mailto:Reece.Middleton at ricoh-europe.com>>; Kalpana Lambert - EW <kalpana.x.lambert at haleon.com<mailto:kalpana.x.lambert at haleon.com>>
Cc: Endri Cahyanti <endri.x.cahyanti at haleon.com<mailto:endri.x.cahyanti at haleon.com>>; Phanish M <phanish.x.m at haleon.com<mailto:phanish.x.m at haleon.com>>; John Milton <john.r.milton at haleon.com<mailto:john.r.milton at haleon.com>>; Parvez Ahmed <parvez.x.ahmed at haleon.com<mailto:parvez.x.ahmed at haleon.com>>; Rozaini Zainul Rashid <rozaini.x.zainulrashid at haleon.com<mailto:rozaini.x.zainulrashid at haleon.com>>; 'Patricia Foong' <Patricia.Foong at ricoh.com.my<mailto:Patricia.Foong at ricoh.com.my>>; Irena Kniazielska <Irena.Kniazielska at ricoh-europe.com<mailto:Irena.Kniazielska at ricoh-europe.com>>
Subject: RE: RITM50343698 : New printer or tech refresh.

Hi Reece, can you kindly give us clarity, why the 3 loaner devices (MP305) are not installed yesterday (as you explain below), and even today we are waiting until shift 2 (16:00 – 23:00) with all sites folks are being hopeful for this to close ASAP? So far no luck for a P2 issue.

Regards, Hari.

From: Reece Middleton <Reece.Middleton at ricoh-europe.com<mailto:Reece.Middleton at ricoh-europe.com>>
Sent: Monday, February 12, 2024 9:09 PM
To: Kalpana Lambert - EW <kalpana.x.lambert at haleon.com<mailto:kalpana.x.lambert at haleon.com>>
Cc: Hari Prabowo <hari.x.prabowo at haleon.com<mailto:hari.x.prabowo at haleon.com>>; Endri Cahyanti <endri.x.cahyanti at haleon.com<mailto:endri.x.cahyanti at haleon.com>>; Phanish M <phanish.x.m at haleon.com<mailto:phanish.x.m at haleon.com>>; John Milton <john.r.milton at haleon.com<mailto:john.r.milton at haleon.com>>; Parvez Ahmed <parvez.x.ahmed at haleon.com<mailto:parvez.x.ahmed at haleon.com>>
Subject: RE: RITM50343698 : New printer or tech refresh.

This Message Is From an External Sender

This message came from outside your organization.

________________________________

Internal

Hi Kal,

I responded to this on the separate email chain but having spoken to the site on several occasions we are still working on logistics of shipping in new parts from other countries, for which there is not currently an ETA. We have got loaner devices being installed today to aid the needs of the site. So, to clarify, printing will be fully functional, and no additional charges will be made for the loaner devices from today onwards so there will be no financial impact.

One thing to clarify around the tech refresh is that neither centrally nor through our local team have we recommended it and the Haleon site has asked for this to be done early due to available budget. If the site wants to refresh early that is fine for them to do but we cannot offer a discount based on this decision, the best I might potentially be able do is alleviate the remaining costs on the current devices they would be refreshing.

Many thanks

Reece Middleton
Global Service Manager

Service and Annuity
Professional Services

Ricoh Europe PLC

900 Pavilion Drive
Northampton, NN4 7YL

United Kingdom

Mobile: 07566205637

Reece.Middleton at Ricoh-Europe.com<mailto:Reece.Middleton at Ricoh-Europe.com>

www.ricoh-europe.com<http://www.ricoh-europe.com/>

[cid:image018.jpg at 01DA601C.C7D0ED80]<http://www.ricoh.co.uk/>

[cid:image019.jpg at 01DA601C.C7D0ED80] <../../../Local/Temp/notes238032/www.facebook.com/ricoheurope>  [cid:image020.jpg at 01DA601C.C7D0ED80]  <../../../Local/Temp/notes238032/www.twitter.com/ricoheurope>   [cid:image021.jpg at 01DA601C.C7D0ED80]  <../../../Local/Temp/notes238032/www.youtube.com/ricoheurope>

From: Kalpana Lambert - EW <kalpana.x.lambert at haleon.com<mailto:kalpana.x.lambert at haleon.com>>
Sent: Monday, February 12, 2024 1:40 PM
To: Reece Middleton <Reece.Middleton at ricoh-europe.com<mailto:Reece.Middleton at ricoh-europe.com>>
Cc: Hari Prabowo <hari.x.prabowo at haleon.com<mailto:hari.x.prabowo at haleon.com>>; Endri Cahyanti <endri.x.cahyanti at haleon.com<mailto:endri.x.cahyanti at haleon.com>>; Phanish M <phanish.x.m at haleon.com<mailto:phanish.x.m at haleon.com>>; John Milton <john.r.milton at haleon.com<mailto:john.r.milton at haleon.com>>; Parvez Ahmed <parvez.x.ahmed at haleon.com<mailto:parvez.x.ahmed at haleon.com>>
Subject: RE: RITM50343698 : New printer or tech refresh.

Internal

This message was sent from an external source. Please be careful opening attachments/links or replying to sources you don’t know.

Hi Reece,

Is there an update on this?

Kind regards,

Kal

From: Reece Middleton <Reece.Middleton at ricoh-europe.com<mailto:Reece.Middleton at ricoh-europe.com>>
Sent: Monday, January 29, 2024 9:51 AM
To: Kalpana Lambert - EW <kalpana.x.lambert at haleon.com<mailto:kalpana.x.lambert at haleon.com>>
Cc: Hari Prabowo <hari.x.prabowo at haleon.com<mailto:hari.x.prabowo at haleon.com>>; Endri Cahyanti <endri.x.cahyanti at haleon.com<mailto:endri.x.cahyanti at haleon.com>>; Phanish M <phanish.x.m at haleon.com<mailto:phanish.x.m at haleon.com>>; John Milton <john.r.milton at haleon.com<mailto:john.r.milton at haleon.com>>; Parvez Ahmed <parvez.x.ahmed at haleon.com<mailto:parvez.x.ahmed at haleon.com>>
Subject: RE: RITM50343698 : New printer or tech refresh.

This Message Is From an External Sender

This message came from outside your organization.

________________________________

Internal

Hi Kal,

I will take this up with the local team now and advise.

Many thanks

Reece Middleton
Global Service Manager

Service and Annuity
Professional Services

Ricoh Europe PLC

900 Pavilion Drive
Northampton, NN4 7YL

United Kingdom

Mobile: 07566205637

Reece.Middleton at Ricoh-Europe.com<mailto:Reece.Middleton at Ricoh-Europe.com>

www.ricoh-europe.com<http://www.ricoh-europe.com/>

[cid:image018.jpg at 01DA601C.C7D0ED80]<http://www.ricoh.co.uk/>

[cid:image019.jpg at 01DA601C.C7D0ED80] <../../../Local/Temp/notes238032/www.facebook.com/ricoheurope>  [cid:image020.jpg at 01DA601C.C7D0ED80]  <../../../Local/Temp/notes238032/www.twitter.com/ricoheurope>   [cid:image021.jpg at 01DA601C.C7D0ED80]  <../../../Local/Temp/notes238032/www.youtube.com/ricoheurope>

From: Kalpana Lambert - EW <kalpana.x.lambert at haleon.com<mailto:kalpana.x.lambert at haleon.com>>
Sent: Monday, January 29, 2024 9:49 AM
To: Reece Middleton <Reece.Middleton at ricoh-europe.com<mailto:Reece.Middleton at ricoh-europe.com>>
Cc: Hari Prabowo <hari.x.prabowo at haleon.com<mailto:hari.x.prabowo at haleon.com>>; Endri Cahyanti <endri.x.cahyanti at haleon.com<mailto:endri.x.cahyanti at haleon.com>>; Phanish M <phanish.x.m at haleon.com<mailto:phanish.x.m at haleon.com>>; John Milton <john.r.milton at haleon.com<mailto:john.r.milton at haleon.com>>; Parvez Ahmed <parvez.x.ahmed at haleon.com<mailto:parvez.x.ahmed at haleon.com>>
Subject: RE: RITM50343698 : New printer or tech refresh.

This message was sent from an external source. Please be careful opening attachments/links or replying to sources you don’t know.

Hi Reece,

Please can you provide an update here? Why is this site unable to get parts for printers that should still be supported? They have raised a request to tech refresh these devices, which are only 6 years old.

[image]

Kind regards,

Kal

From: Endri Cahyanti <endri.x.cahyanti at haleon.com<mailto:endri.x.cahyanti at haleon.com>>
Sent: Friday, January 26, 2024 6:45 AM
To: Kalpana Lambert - EW <kalpana.x.lambert at haleon.com<mailto:kalpana.x.lambert at haleon.com>>
Cc: Hari Prabowo <hari.x.prabowo at haleon.com<mailto:hari.x.prabowo at haleon.com>>
Subject: RITM50343698 : New printer or tech refresh.

Dear Kalpana,

This is to inform you that we already submitted request for 4 printers refresh under RITM50343698.

We request to purchase 4 new printers rather than leasing as your advice as leasing will be more expensive.

Those 4 current printers condition are truly produce very bad printing result therefore could you please kindly support us to speed up the administration process (Work Order) to Global Ricoh so we can execute PO asap.

Got also information from local Ricoh Technician that all printers need new spare part replacement but unfortunately all spare part for those type already discontinued.

We will raise service now ticket for either service the printer which impossible to be done or provide us the temporary printer until new printer ready.

Thank you in advance for your kind support.

Kind regards,

Endri

The Haleon group monitors email communications sent to and from the Haleon group in order to protect Haleon, our employees, customers, suppliers and business partners, from cyber threats and loss of Haleon group information. Haleon group monitoring is conducted with appropriate confidentiality controls and in accordance with local laws and after appropriate consultation. This e-mail was sent by Haleon UK Trading Limited (registered in England and Wales No. 09237643), part of the Haleon group of companies. The registered address is Building 5, First Floor, The Heights, Weybridge, Surrey KT13 0NY, United Kingdom.

Ricoh Europe Holdings PLC is a company registered in England, under company number 06273215, with a registered office at 20 Triton Street, London, NW1 3BF. The UK business of Ricoh Europe Holdings PLC is operated by: (i) Ricoh Europe PLC, a company registered in England under company number 00720944, with a registered office at 20 Triton Street, London, NW1 3BF; (ii) Ricoh UK Limited, a company registered in England under company number 01271033, with a registered office at Ricoh House, 800 Pavilion Drive, Northampton, NN4 7YL; and (iii) Ricoh Capital Limited, a company registered in England under company number 03001351, with a registered office at 20 Triton Street, London, NW1 3BF Please consider the environment before printing this e-mail

The Haleon group monitors email communications sent to and from the Haleon group in order to protect Haleon, our employees, customers, suppliers and business partners, from cyber threats and loss of Haleon group information. Haleon group monitoring is conducted with appropriate confidentiality controls and in accordance with local laws and after appropriate consultation. This e-mail was sent by Haleon UK Trading Limited (registered in England and Wales No. 09237643), part of the Haleon group of companies. The registered address is Building 5, First Floor, The Heights, Weybridge, Surrey KT13 0NY, United Kingdom.

The Haleon group monitors email communications sent to and from the Haleon group in order to protect Haleon, our employees, customers, suppliers and business partners, from cyber threats and loss of Haleon group information. Haleon group monitoring is conducted with appropriate confidentiality controls and in accordance with local laws and after appropriate consultation. This e-mail was sent by Haleon UK Trading Limited (registered in England and Wales No. 09237643), part of the Haleon group of companies. The registered address is Building 5, First Floor, The Heights, Weybridge, Surrey KT13 0NY, United Kingdom.
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