[It.team] Shell Card Readers - Retro fitting and cable swapping of Card Reader - APAC

Soenwono soenwono at moderndatasolusi.com
Thu Mar 21 08:10:05 UTC 2024


Hi All, 

 

We have complete CR installation at Shell Indonesia Jakarta. detail and picture is attached. please check and advise

 

Thank you

 

Regards,

Soenwono Suprapto | GMA & Direct Dept Head

T: +62 21-27937489

F: +62 21-27937486

M: +62-87771697791

 <http://www.moderndatasolusi.com/> www.moderndatasolusi.com

 

PT MODERN DATA SOLUSI 

 <https://goo.gl/maps/ta17fqnTWbL2> JL. Sultan Iskandar Muda No. 29, Kebayoran Lama Utara, Kebayoran Lama - Jakarta Selatan 12240



 

From: Tonny Brukx <tonny.brukx at ricoh.nl> 
Sent: 21 March 2024 14:27
To: Steven Ooi <Steven.Ooi at ricoh.com.my>; soenwono <soenwono at moderndatasolusi.com>; Riaz Beg <Riaz.Beg at ricoh-gs.com>
Cc: gilang at moderndatasolusi.com; it.team at moderndatasolusi.com; Erik Reinaldo <Erik at moderndatasolusi.com>; helpdesk at moderndatasolusi.com
Subject: RE: Shell Card Readers - Retro fitting and cable swapping of Card Reader - APAC

 

Hi steven, Soenwono,

 

For card swapping you don’t need admin access. VID/PID settings are done already.

Please remove any Java VM card from the devices. 

When there is no Java VM card present, disable Java;  set SP 5-730-001 to 0 (MP (C) models only).

 

 

Vriendelijke groet, kind regards,


Tonny Brukx


Inbox Solution Specialist A, Dept HW&IS Solution Team 2, Ricoh Nederland B.V.

 

T +31 73 645 2177| M +31 6 21820072 | E  <mailto:tonny.brukx at ricoh.nl> tonny.brukx at ricoh.nl 

 

Standard non working hours: Friday afternoon

National Bank Holiday: 

Advance planned leave notice: February 12th till February 19th 


Ricoh Nederland B.V.
Hambakenwetering 1
5231 DD 's-Hertogenbosch The Netherlands
Postal address: P.O. Box 93150, 5203 MB 's-Hertogenbosch, The Netherlands
KvK nummer 16076000

 

 

 

 

From: Steven Ooi <Steven.Ooi at ricoh.com.my <mailto:Steven.Ooi at ricoh.com.my> > 
Sent: Thursday, 21 March 2024 06:37
To: soenwono <soenwono at moderndatasolusi.com <mailto:soenwono at moderndatasolusi.com> >; Riaz Beg <Riaz.Beg at ricoh-gs.com <mailto:Riaz.Beg at ricoh-gs.com> >; Tonny Brukx <tonny.brukx at ricoh.nl <mailto:tonny.brukx at ricoh.nl> >
Cc: gilang at moderndatasolusi.com <mailto:gilang at moderndatasolusi.com> ; it.team at moderndatasolusi.com <mailto:it.team at moderndatasolusi.com> ; Erik Reinaldo <Erik at moderndatasolusi.com <mailto:Erik at moderndatasolusi.com> >; helpdesk at moderndatasolusi.com <mailto:helpdesk at moderndatasolusi.com> 
Subject: RE: Shell Card Readers - Retro fitting and cable swapping of Card Reader - APAC
Importance: High

 

This message was sent from an external source. Please be careful opening attachments/links or replying to sources you don’t know.

Dear Soenwono,

 

I don’t think the admin login is required. Get the engineer to install on the SOP panel first.

 

 <mailto:tonny.brukx at ricoh.nl> @Tonny Brukx if you confirm as well, please.

 

Thank You


Best Regards,

Steven Ooi

Regional Project Manager

Ricoh Global Services Greater Asia Pacific

Business Operation Division

 <mailto:Steven.Ooi at ricoh.com.my> Steven.Ooi at ricoh.com.my

 

**I am sending this message at a time that suits me. I do not expect you to read, reply, or take action on this outside of your regular working hours.**

 

Training : -

Vacation : 29 March, 12-15 April, 31 May, 04 June

Public Holiday : 28 March, 10-11 April, 03 June

 

 

 

 

From: Soenwono <soenwono at moderndatasolusi.com <mailto:soenwono at moderndatasolusi.com> > 
Sent: Thursday, March 21, 2024 11:31 AM
To: Steven Ooi <Steven.Ooi at ricoh.com.my <mailto:Steven.Ooi at ricoh.com.my> >; Riaz Beg <Riaz.Beg at ricoh-gs.com <mailto:Riaz.Beg at ricoh-gs.com> >
Cc: gilang at moderndatasolusi.com <mailto:gilang at moderndatasolusi.com> ; it.team at moderndatasolusi.com <mailto:it.team at moderndatasolusi.com> ; Erik Reinaldo <Erik at moderndatasolusi.com <mailto:Erik at moderndatasolusi.com> >; helpdesk at moderndatasolusi.com <mailto:helpdesk at moderndatasolusi.com> 
Subject: RE: Shell Card Readers - Retro fitting and cable swapping of Card Reader - APAC

 

Hi Steven,

Noted that.

 

Hi Riaz,

For this Card reader installation, do we need to enter the administration?. If yes, we need the username & password.. or just plug in the card reader in SOP panel?. please advise. 

 

Thank you

 

Regards,

Soenwono Suprapto | GMA & Direct Dept Head

T: +62 21-27937489

F: +62 21-27937486

M: +62-87771697791

 <http://www.moderndatasolusi.com/> www.moderndatasolusi.com

 

PT MODERN DATA SOLUSI 

 <https://goo.gl/maps/ta17fqnTWbL2> JL. Sultan Iskandar Muda No. 29, Kebayoran Lama Utara, Kebayoran Lama - Jakarta Selatan 12240



 

From: Steven Ooi <Steven.Ooi at ricoh.com.my <mailto:Steven.Ooi at ricoh.com.my> > 
Sent: 20 March 2024 20:19
To: Riaz Beg <Riaz.Beg at ricoh-gs.com <mailto:Riaz.Beg at ricoh-gs.com> >; soenwono <soenwono at moderndatasolusi.com <mailto:soenwono at moderndatasolusi.com> >
Cc: gilang at moderndatasolusi.com <mailto:gilang at moderndatasolusi.com> ; it.team at moderndatasolusi.com <mailto:it.team at moderndatasolusi.com> ; Erik Reinaldo <Erik at moderndatasolusi.com <mailto:Erik at moderndatasolusi.com> >; helpdesk at moderndatasolusi.com <mailto:helpdesk at moderndatasolusi.com> 
Subject: RE: Shell Card Readers - Retro fitting and cable swapping of Card Reader - APAC

 

Do share the device list details (IP, Model, Serial Number & Location) once the card readers are installed on front SOP panel as well.

 

Thank You


Best Regards,

Steven Ooi

Regional Project Manager

Ricoh Global Services Greater Asia Pacific

Business Operation Division

 <mailto:Steven.Ooi at ricoh.com.my> Steven.Ooi at ricoh.com.my

 

**I am sending this message at a time that suits me. I do not expect you to read, reply, or take action on this outside of your regular working hours.**

 

Training : -

Vacation : 29 March, 12-15 April, 31 May, 04 June

Public Holiday : 28 March, 10-11 April, 03 June

 

 

 

 

From: Riaz Beg <Riaz.Beg at ricoh-gs.com <mailto:Riaz.Beg at ricoh-gs.com> > 
Sent: Wednesday, March 20, 2024 8:37 PM
To: soenwono <soenwono at moderndatasolusi.com <mailto:soenwono at moderndatasolusi.com> >; Steven Ooi <Steven.Ooi at ricoh.com.my <mailto:Steven.Ooi at ricoh.com.my> >
Cc: gilang at moderndatasolusi.com <mailto:gilang at moderndatasolusi.com> ; it.team at moderndatasolusi.com <mailto:it.team at moderndatasolusi.com> ; Erik Reinaldo <Erik at moderndatasolusi.com <mailto:Erik at moderndatasolusi.com> >; helpdesk at moderndatasolusi.com <mailto:helpdesk at moderndatasolusi.com> 
Subject: Re: Shell Card Readers - Retro fitting and cable swapping of Card Reader - APAC

 

Once Readers are installed, the Global Shell team will reach out to Local Shell to arrange a date for LRS solution deployment. 

 

When that date is agreed they will ask for an engineer to attend the site to support any issues that may occur when deploying the solution.

 

It may be the engineers doesn't need to do anything but to be available is the requirement from the Shell team. 

 

As this is a support request it is a chargeable activity so you can use the global day rate for the day/s the engineer is onsite.

 

Hope that helps and is clear.

 

Many Thanks

 

Riaz Beg
Project Manager
Ricoh Global Services

Tel:      +44 2030333773
Mobile: +44 7557082106
riaz.beg at ricoh-gs.com <mailto:riaz.beg at ricoh.co.uk> 

 

 <http://www.ricoh.co.uk/>   

 

  _____  

From: Soenwono <soenwono at moderndatasolusi.com <mailto:soenwono at moderndatasolusi.com> >
Sent: Wednesday, March 20, 2024 10:01
To: Riaz Beg <Riaz.Beg at ricoh-gs.com <mailto:Riaz.Beg at ricoh-gs.com> >; Steven Ooi <Steven.Ooi at ricoh.com.my <mailto:Steven.Ooi at ricoh.com.my> >
Cc: gilang at moderndatasolusi.com <mailto:gilang at moderndatasolusi.com>  <gilang at moderndatasolusi.com <mailto:gilang at moderndatasolusi.com> >; it.team at moderndatasolusi.com <mailto:it.team at moderndatasolusi.com>  <it.team at moderndatasolusi.com <mailto:it.team at moderndatasolusi.com> >; 'Erik Reinaldo' <Erik at moderndatasolusi.com <mailto:Erik at moderndatasolusi.com> >; helpdesk at moderndatasolusi.com <mailto:helpdesk at moderndatasolusi.com>  <helpdesk at moderndatasolusi.com <mailto:helpdesk at moderndatasolusi.com> >
Subject: RE: Shell Card Readers - Retro fitting and cable swapping of Card Reader - APAC 

 

This message was sent from an external source. Please be careful opening attachments/links or replying to sources you don’t know.

Hi Riaz,

 

Noted. I already informed and remind my engineer for this action tomorrow. 

 

Can you advise the next step after we finish the card reader installation please.

 

Thank you.

 

Regards,

Soenwono Suprapto | GMA & Direct Dept H

T: +62 21-27937489

F: +62 21-27937486

M: +62-87771697791

 <http://www.moderndatasolusi.com/> www.moderndatasolusi.com

 

PT MODERN DATA SOLUSI 

 <https://goo.gl/maps/ta17fqnTWbL2> JL. Sultan Iskandar Muda No. 29, Kebayoran Lama Utara, Kebayoran Lama - Jakarta Selatan 12240



 

From: Riaz Beg <Riaz.Beg at ricoh-gs.com <mailto:Riaz.Beg at ricoh-gs.com> > 
Sent: 20 March 2024 16:06
To: soenwono <soenwono at moderndatasolusi.com <mailto:soenwono at moderndatasolusi.com> >; Steven Ooi <Steven.Ooi at ricoh.com.my <mailto:Steven.Ooi at ricoh.com.my> >
Cc: gilang at moderndatasolusi.com <mailto:gilang at moderndatasolusi.com> ; it.team at moderndatasolusi.com <mailto:it.team at moderndatasolusi.com> ; 'Erik Reinaldo' <Erik at moderndatasolusi.com <mailto:Erik at moderndatasolusi.com> >; helpdesk at moderndatasolusi.com <mailto:helpdesk at moderndatasolusi.com> 
Subject: Re: Shell Card Readers - Retro fitting and cable swapping of Card Reader - APAC

 

Hi Soenwono.

 

Correct. Micro USB cable connected to front SOP panel of all models as requested by Shell.

 

the LRS solution apparently doesn't work if the reader is connected to the back of the MPC devices. The IMC are default front panel connection anyway.

 

thank for support!

 

Riaz Beg
Project Manager
Ricoh Global Services

Tel:      +44 2030333773
Mobile: +44 7557082106
riaz.beg at ricoh-gs.com <mailto:riaz.beg at ricoh.co.uk> 

 

 <http://www.ricoh.co.uk/>   

 

  _____  

From: Soenwono <soenwono at moderndatasolusi.com <mailto:soenwono at moderndatasolusi.com> >
Sent: Wednesday, March 20, 2024 04:39
To: Riaz Beg <Riaz.Beg at ricoh-gs.com <mailto:Riaz.Beg at ricoh-gs.com> >; Steven Ooi <Steven.Ooi at ricoh.com.my <mailto:Steven.Ooi at ricoh.com.my> >
Cc: gilang at moderndatasolusi.com <mailto:gilang at moderndatasolusi.com>  <gilang at moderndatasolusi.com <mailto:gilang at moderndatasolusi.com> >; it.team at moderndatasolusi.com <mailto:it.team at moderndatasolusi.com>  <it.team at moderndatasolusi.com <mailto:it.team at moderndatasolusi.com> >; 'Erik Reinaldo' <Erik at moderndatasolusi.com <mailto:Erik at moderndatasolusi.com> >; helpdesk at moderndatasolusi.com <mailto:helpdesk at moderndatasolusi.com>  <helpdesk at moderndatasolusi.com <mailto:helpdesk at moderndatasolusi.com> >
Subject: RE: Shell Card Readers - Retro fitting and cable swapping of Card Reader - APAC 

 

This message was sent from an external source. Please be careful opening attachments/links or replying to sources you don’t know.

Hi Riaz,

 

Our Engineer schedule the installation by tomorrow ya.

To make sure once again, our engineer only install the card reader via Micro USB for connection to SOP front panel regardless IMC or non IMC model ya. 

 

Thank you.

 

Regards,

Soenwono Suprapto | GMA & Direct Dept Head

T: +62 21-27937489

F: +62 21-27937486

M: +62-87771697791

 <http://www.moderndatasolusi.com/> www.moderndatasolusi.com

 

PT MODERN DATA SOLUSI 

 <https://goo.gl/maps/ta17fqnTWbL2> JL. Sultan Iskandar Muda No. 29, Kebayoran Lama Utara, Kebayoran Lama - Jakarta Selatan 12240



 

From: Riaz Beg <Riaz.Beg at ricoh-gs.com <mailto:Riaz.Beg at ricoh-gs.com> > 
Sent: 19 March 2024 22:38
To: soenwono <soenwono at moderndatasolusi.com <mailto:soenwono at moderndatasolusi.com> >; Steven Ooi <Steven.Ooi at ricoh.com.my <mailto:Steven.Ooi at ricoh.com.my> >
Cc: gilang at moderndatasolusi.com <mailto:gilang at moderndatasolusi.com> ; it.team at moderndatasolusi.com <mailto:it.team at moderndatasolusi.com> ; 'Erik Reinaldo' <Erik at moderndatasolusi.com <mailto:Erik at moderndatasolusi.com> >; helpdesk at moderndatasolusi.com <mailto:helpdesk at moderndatasolusi.com> 
Subject: Re: Shell Card Readers - Retro fitting and cable swapping of Card Reader - APAC

 

Hi Soenwono,

 

Please could you share a status update with us on the installation of the readers?

I have to report to Shell Global team so they can prepare the LRS solution deployment in Indonesia so we really need your local support to get all the devices ready and equipped with the readers.

 

Many Thanks

 

Riaz Beg
Project Manager
Ricoh Global Services

Tel:      +44 2030333773
Mobile: +44 7557082106
riaz.beg at ricoh-gs.com <mailto:riaz.beg at ricoh.co.uk> 

 

 <http://www.ricoh.co.uk/>   

 

  _____  

From: Soenwono <soenwono at moderndatasolusi.com <mailto:soenwono at moderndatasolusi.com> >
Sent: Wednesday, March 13, 2024 08:11
To: Steven Ooi <Steven.Ooi at ricoh.com.my <mailto:Steven.Ooi at ricoh.com.my> >; Riaz Beg <Riaz.Beg at ricoh-gs.com <mailto:Riaz.Beg at ricoh-gs.com> >
Cc: gilang at moderndatasolusi.com <mailto:gilang at moderndatasolusi.com>  <gilang at moderndatasolusi.com <mailto:gilang at moderndatasolusi.com> >; it.team at moderndatasolusi.com <mailto:it.team at moderndatasolusi.com>  <it.team at moderndatasolusi.com <mailto:it.team at moderndatasolusi.com> >; 'Erik Reinaldo' <Erik at moderndatasolusi.com <mailto:Erik at moderndatasolusi.com> >; helpdesk at moderndatasolusi.com <mailto:helpdesk at moderndatasolusi.com>  <helpdesk at moderndatasolusi.com <mailto:helpdesk at moderndatasolusi.com> >
Subject: RE: Shell Card Readers - Retro fitting and cable swapping of Card Reader - APAC 

 

This message was sent from an external source. Please be careful opening attachments/links or replying to sources you don’t know.

Hi Steven,

 

Noted that Boss..

 

Thank you

 

Regards,

Soenwono Suprapto | GMA & Direct Dept Head

T: +62 21-27937489

F: +62 21-27937486

M: +62-87771697791

 <http://www.moderndatasolusi.com/> www.moderndatasolusi.com

 

PT MODERN DATA SOLUSI 

 <https://goo.gl/maps/ta17fqnTWbL2> JL. Sultan Iskandar Muda No. 29, Kebayoran Lama Utara, Kebayoran Lama - Jakarta Selatan 12240



 

From: Steven Ooi <Steven.Ooi at ricoh.com.my <mailto:Steven.Ooi at ricoh.com.my> > 
Sent: 12 March 2024 19:43
To: soenwono <soenwono at moderndatasolusi.com <mailto:soenwono at moderndatasolusi.com> >; Riaz Beg <Riaz.Beg at ricoh-gs.com <mailto:Riaz.Beg at ricoh-gs.com> >
Cc: gilang at moderndatasolusi.com <mailto:gilang at moderndatasolusi.com> ; it.team at moderndatasolusi.com <mailto:it.team at moderndatasolusi.com> ; Erik Reinaldo <Erik at moderndatasolusi.com <mailto:Erik at moderndatasolusi.com> >; helpdesk at moderndatasolusi.com <mailto:helpdesk at moderndatasolusi.com> 
Subject: RE: Shell Card Readers - Retro fitting and cable swapping of Card Reader - APAC

 

Dear Soenwono,

 

Please act on it asap. I do not wish to follow up with you endless due to this I believe a very simple task.

 

Thank You


Best Regards,

Steven Ooi

Regional Project Manager

Ricoh Global Services Greater Asia Pacific

Business Operation Division

 <mailto:Steven.Ooi at ricoh.com.my> Steven.Ooi at ricoh.com.my

 

**I am sending this message at a time that suits me. I do not expect you to read, reply, or take action on this outside of your regular working hours.**

 

Training : -

Vacation : 29 March, 12-15 April, 31 May, 04 June

Public Holiday : 28 March, 10-11 April, 03 June

 

 

 

 

From: Soenwono <soenwono at moderndatasolusi.com <mailto:soenwono at moderndatasolusi.com> > 
Sent: Tuesday, March 12, 2024 5:26 PM
To: Steven Ooi <Steven.Ooi at ricoh.com.my <mailto:Steven.Ooi at ricoh.com.my> >; Riaz Beg <Riaz.Beg at ricoh-gs.com <mailto:Riaz.Beg at ricoh-gs.com> >
Cc: gilang at moderndatasolusi.com <mailto:gilang at moderndatasolusi.com> ; it.team at moderndatasolusi.com <mailto:it.team at moderndatasolusi.com> ; Erik Reinaldo <Erik at moderndatasolusi.com <mailto:Erik at moderndatasolusi.com> >; helpdesk at moderndatasolusi.com <mailto:helpdesk at moderndatasolusi.com> 
Subject: RE: Shell Card Readers - Retro fitting and cable swapping of Card Reader - APAC

 

Hi Steven,

 

I wanted to inform you last week that:

*	Shell Indonesia at Jakarta 

*	Card readers has been delivered and not yet installed

*	Shell Manufacturing Indonesia at Bekasi

*	Card reader is still at our warehouse

 

As per your direction, I will ask my engineer to install the card reader via Micro USB for connection to SOP front panel regardless IMC or non IMC model.

 

Thank you

 

Regards,

Soenwono Suprapto | GMA & Direct Dept Head

T: +62 21-27937489

F: +62 21-27937486

M: +62-87771697791

 <http://www.moderndatasolusi.com/> www.moderndatasolusi.com

 

PT MODERN DATA SOLUSI 

 <https://goo.gl/maps/ta17fqnTWbL2> JL. Sultan Iskandar Muda No. 29, Kebayoran Lama Utara, Kebayoran Lama - Jakarta Selatan 12240



 

From: Steven Ooi <Steven.Ooi at ricoh.com.my <mailto:Steven.Ooi at ricoh.com.my> > 
Sent: 12 March 2024 8:42
To: Riaz Beg <Riaz.Beg at ricoh-gs.com <mailto:Riaz.Beg at ricoh-gs.com> >; soenwono <soenwono at moderndatasolusi.com <mailto:soenwono at moderndatasolusi.com> >
Cc: gilang at moderndatasolusi.com <mailto:gilang at moderndatasolusi.com> ; it.team at moderndatasolusi.com <mailto:it.team at moderndatasolusi.com> ; Erik Reinaldo <Erik at moderndatasolusi.com <mailto:Erik at moderndatasolusi.com> >; helpdesk at moderndatasolusi.com <mailto:helpdesk at moderndatasolusi.com> 
Subject: RE: Shell Card Readers - Retro fitting and cable swapping of Card Reader - APAC
Importance: High

 

Dear Soenwono,


I do not wish to the follow up is become meaningless. Appreciate your update, please.

 

Thank You


Best Regards,

Steven Ooi

Regional Project Manager

Ricoh Global Services Greater Asia Pacific

Business Operation Division

 <mailto:Steven.Ooi at ricoh.com.my> Steven.Ooi at ricoh.com.my

 

**I am sending this message at a time that suits me. I do not expect you to read, reply, or take action on this outside of your regular working hours.**

 

Training : -

Vacation : 29 March, 12-15 April, 31 May, 04 June

Public Holiday : 28 March, 10-11 April, 03 June

 

 

 

 

From: Steven Ooi <Steven.Ooi at ricoh.com.my <mailto:Steven.Ooi at ricoh.com.my> > 
Sent: Monday, February 26, 2024 12:50 PM
To: Riaz Beg <Riaz.Beg at ricoh-gs.com <mailto:Riaz.Beg at ricoh-gs.com> >; soenwono <soenwono at moderndatasolusi.com <mailto:soenwono at moderndatasolusi.com> >
Cc: gilang at moderndatasolusi.com <mailto:gilang at moderndatasolusi.com> ; it.team at moderndatasolusi.com <mailto:it.team at moderndatasolusi.com> ; Erik Reinaldo <Erik at moderndatasolusi.com <mailto:Erik at moderndatasolusi.com> >; helpdesk at moderndatasolusi.com <mailto:helpdesk at moderndatasolusi.com> 
Subject: RE: Shell Card Readers - Retro fitting and cable swapping of Card Reader - APAC

 

Dear Soenwono,

 

As discussed, please prioritize this task.

 

Thank You


Best Regards,

Steven Ooi

Regional Project Manager

Ricoh Global Services Greater Asia Pacific

Business Operation Division

 <mailto:Steven.Ooi at ricoh.com.my> Steven.Ooi at ricoh.com.my

 

**I am sending this message at a time that suits me. I do not expect you to read, reply, or take action on this outside of your regular working hours.**

 

Training : -

Vacation : 

Public Holiday : 

 

 

 

 

From: Steven Ooi <Steven.Ooi at ricoh.com.my <mailto:Steven.Ooi at ricoh.com.my> > 
Sent: Monday, February 19, 2024 11:02 AM
To: Riaz Beg <Riaz.Beg at ricoh-gs.com <mailto:Riaz.Beg at ricoh-gs.com> >; soenwono <soenwono at moderndatasolusi.com <mailto:soenwono at moderndatasolusi.com> >
Cc: gilang at moderndatasolusi.com <mailto:gilang at moderndatasolusi.com> ; it.team at moderndatasolusi.com <mailto:it.team at moderndatasolusi.com> ; Erik Reinaldo <Erik at moderndatasolusi.com <mailto:Erik at moderndatasolusi.com> >; helpdesk at moderndatasolusi.com <mailto:helpdesk at moderndatasolusi.com> 
Subject: RE: Shell Card Readers - Retro fitting and cable swapping of Card Reader - APAC

 

Dear Soenwono,

 

Any update, please?

 

Thank You


Best Regards,

Steven Ooi

Regional Project Manager

Ricoh Global Services Greater Asia Pacific

Business Operation Division

 <mailto:Steven.Ooi at ricoh.com.my> Steven.Ooi at ricoh.com.my

 

**I am sending this message at a time that suits me. I do not expect you to read, reply, or take action on this outside of your regular working hours.**

 

Training : -

Vacation : 08 to 14 Feb 

Public Holiday : 12 Feb

 

 

 

 

From: Riaz Beg <Riaz.Beg at ricoh-gs.com <mailto:Riaz.Beg at ricoh-gs.com> > 
Sent: Thursday, January 25, 2024 6:23 PM
To: soenwono <soenwono at moderndatasolusi.com <mailto:soenwono at moderndatasolusi.com> >; Steven Ooi <Steven.Ooi at ricoh.com.my <mailto:Steven.Ooi at ricoh.com.my> >
Cc: gilang at moderndatasolusi.com <mailto:gilang at moderndatasolusi.com> ; it.team at moderndatasolusi.com <mailto:it.team at moderndatasolusi.com> ; Erik Reinaldo <Erik at moderndatasolusi.com <mailto:Erik at moderndatasolusi.com> >; helpdesk at moderndatasolusi.com <mailto:helpdesk at moderndatasolusi.com> 
Subject: RE: Shell Card Readers - Retro fitting and cable swapping of Card Reader - APAC

 

Thanks for the response Soenwono.

 

I also had a call with Shell Global team this morning and they brought up Indonesia not being equipped with the card readers.

 

If you can  help arrange this activity to be completed asap as Shell will look to plan in the LRS solution deployment once the sites are ready with the card readers.

 

Many Thanks

 

Riaz Beg
Project Manager
Ricoh Global Services

Tel:      +44 2030333773
Mobile: +44 7557082106
 <mailto:riaz.beg at ricoh.co.uk> riaz.beg at ricoh-gs.com

 

 <http://www.ricoh.co.uk/>  

 

From: Soenwono <soenwono at moderndatasolusi.com <mailto:soenwono at moderndatasolusi.com> > 
Sent: 25 January 2024 07:34
To: Steven Ooi <Steven.Ooi at ricoh.com.my <mailto:Steven.Ooi at ricoh.com.my> >; Riaz Beg <Riaz.Beg at ricoh-gs.com <mailto:Riaz.Beg at ricoh-gs.com> >
Cc: gilang at moderndatasolusi.com <mailto:gilang at moderndatasolusi.com> ; it.team at moderndatasolusi.com <mailto:it.team at moderndatasolusi.com> ; 'Erik Reinaldo' <Erik at moderndatasolusi.com <mailto:Erik at moderndatasolusi.com> >; helpdesk at moderndatasolusi.com <mailto:helpdesk at moderndatasolusi.com> 
Subject: RE: Shell Card Readers - Retro fitting and cable swapping of Card Reader - APAC

 

This message was sent from an external source. Please be careful opening attachments/links or replying to sources you don’t know.

Hi Steven,

 

Ooo.. the card reader that we ordered last time ya..

 

Oke I will ask and make sure the card reader connect to SOP front panel regardless IMC or non IMC model. It should use the Micro USB for connection..

 


No.

Customer

City

Address

Unit Type

EDP 

Description

EDP

Description


1

Shell Indonesia

Jakarta

TALAVERA OFFICE PARK 22-27 FLOOR

MPC 3004exSP

951020

ELATEC TWN4 Card Reader EDP

954556

CARD READER BRACKETS (COVER ONLY)


2

Shell Indonesia

Jakarta

TALAVERA OFFICE PARK 22-27 FLOOR

MPC 3004exSP

951020

ELATEC TWN4 Card Reader EDP

954556

CARD READER BRACKETS (COVER ONLY)


3

Shell Indonesia

Jakarta

TALAVERA OFFICE PARK 22-27 FLOOR

MPC 3004exSP

951020

ELATEC TWN4 Card Reader EDP

954556

CARD READER BRACKETS (COVER ONLY)


4

Shell Indonesia

Jakarta

TALAVERA OFFICE PARK 22-27 FLOOR

MPC 3004exSP

951020

ELATEC TWN4 Card Reader EDP

954556

CARD READER BRACKETS (COVER ONLY)


5

Shell Indonesia

Jakarta

TALAVERA OFFICE PARK 22-27 FLOOR

MPC 3004exSP

951020

ELATEC TWN4 Card Reader EDP

954556

CARD READER BRACKETS (COVER ONLY)


6

Shell Indonesia

Jakarta

TALAVERA OFFICE PARK 22-27 FLOOR

MPC 4504exSP

951020

ELATEC TWN4 Card Reader EDP

954556

CARD READER BRACKETS (COVER ONLY)


7

Shell Manufacturing Indonesia

Marunda

Segara, Makmur, Tarumajaya Bekasi

MPC 3004exSP

951020

ELATEC TWN4 Card Reader EDP

954556

CARD READER BRACKETS (COVER ONLY)


8

Shell Manufacturing Indonesia

Marunda

Segara, Makmur, Tarumajaya Bekasi

MPC 3004exSP

951020

ELATEC TWN4 Card Reader EDP

954556

CARD READER BRACKETS (COVER ONLY)


9

Shell Manufacturing Indonesia

Marunda

Segara, Makmur, Tarumajaya Bekasi

MP 4055

951020

ELATEC TWN4 Card Reader EDP

956509

SIEMENS CARD READER HOLDER


10

Shell Manufacturing Indonesia

Marunda

Segara, Makmur, Tarumajaya Bekasi

MP 4055

951020

ELATEC TWN4 Card Reader EDP

956509

SIEMENS CARD READER HOLDER


11

Shell Manufacturing Indonesia

Marunda

Segara, Makmur, Tarumajaya Bekasi

MP 4055

951020

ELATEC TWN4 Card Reader EDP

956509

SIEMENS CARD READER HOLDER


12

Shell Manufacturing Indonesia

Marunda

Segara, Makmur, Tarumajaya Bekasi

MPC 4504exSP

951020

ELATEC TWN4 Card Reader EDP

954556

CARD READER BRACKETS (COVER ONLY)


13

Shell Manufacturing Indonesia

Marunda

Segara, Makmur, Tarumajaya Bekasi

IMC 4500

951020

ELATEC TWN4 Card Reader EDP

945333

Smart Card Reader Built-In Unit Type M37 (Cover)


14

Shell Indonesia

Gresik

Shell Gresik Terminal, Kawasan Industri Maspion, Jalan Beta E-7, Manyar, Gresik

MPC 4504exSP

951020

ELATEC TWN4 Card Reader EDP

954556

CARD READER BRACKETS (COVER ONLY)

 

Thank you. 

 

Regards,

Soenwono Suprapto | GMA & Direct Dept Head

T: +62 21-27937489

F: +62 21-27937486

M: +62-87771697791

 <http://www.moderndatasolusi.com/> www.moderndatasolusi.com

 

PT MODERN DATA SOLUSI 

 <https://goo.gl/maps/ta17fqnTWbL2> JL. Sultan Iskandar Muda No. 29, Kebayoran Lama Utara, Kebayoran Lama - Jakarta Selatan 12240



 

From: Steven Ooi <Steven.Ooi at ricoh.com.my <mailto:Steven.Ooi at ricoh.com.my> > 
Sent: 24 January 2024 19:38
To: soenwono <soenwono at moderndatasolusi.com <mailto:soenwono at moderndatasolusi.com> >; Riaz Beg <Riaz.Beg at ricoh-gs.com <mailto:Riaz.Beg at ricoh-gs.com> >
Cc: gilang at moderndatasolusi.com <mailto:gilang at moderndatasolusi.com> ; it.team at moderndatasolusi.com <mailto:it.team at moderndatasolusi.com> ; Erik Reinaldo <Erik at moderndatasolusi.com <mailto:Erik at moderndatasolusi.com> >; helpdesk at moderndatasolusi.com <mailto:helpdesk at moderndatasolusi.com> 
Subject: RE: Shell Card Readers - Retro fitting and cable swapping of Card Reader - APAC

 

Dear Soenwono,

 

The card reader should be delivered last year – ref attached with the guide.

 

Please make sure the card reader is connected to SOP front panel regardless IMC or non IMC model. It should use the Micro USB for connection.

Really appreciate if you can focus and prioritize this long overdue task.

 

Thank You


Best Regards,

Steven Ooi

Regional Project Manager

Ricoh Global Services Greater Asia Pacific

Business Operation Division

 <mailto:Steven.Ooi at ricoh.com.my> Steven.Ooi at ricoh.com.my

 

**I am sending this message at a time that suits me. I do not expect you to read, reply, or take action on this outside of your regular working hours.**

 

Training : -

Vacation : 08 to 14 Feb 

Public Holiday : 12 Feb

 

 

 

 

From: Soenwono <soenwono at moderndatasolusi.com <mailto:soenwono at moderndatasolusi.com> > 
Sent: Wednesday, January 24, 2024 7:38 PM
To: Steven Ooi <Steven.Ooi at ricoh.com.my <mailto:Steven.Ooi at ricoh.com.my> >; Riaz Beg <Riaz.Beg at ricoh-gs.com <mailto:Riaz.Beg at ricoh-gs.com> >
Cc: gilang at moderndatasolusi.com <mailto:gilang at moderndatasolusi.com> ; it.team at moderndatasolusi.com <mailto:it.team at moderndatasolusi.com> ; Erik Reinaldo <Erik at moderndatasolusi.com <mailto:Erik at moderndatasolusi.com> >; helpdesk at moderndatasolusi.com <mailto:helpdesk at moderndatasolusi.com> 
Subject: RE: Shell Card Readers - Retro fitting and cable swapping of Card Reader - APAC

 

Hi Steven,

 

I am very very sorry for my late respond and overlook your email. 

 

I’m a kinda lost about this project. Tomorrow I will ask my engineer to check and verify first whether card reader is there or not.

If the card reader is there, then we will plug it into the front SOP panel regardless IMC or non IMC model. please advise the CCD / buildbook

If the card reader is not there, we need to order it first. 

 

Thank you.

 

Regards,

Soenwono Suprapto | GMA & Direct Dept Head

T: +62 21-27937489

F: +62 21-27937486

M: +62-87771697791

 <http://www.moderndatasolusi.com/> www.moderndatasolusi.com

 

PT MODERN DATA SOLUSI 

 <https://goo.gl/maps/ta17fqnTWbL2> JL. Sultan Iskandar Muda No. 29, Kebayoran Lama Utara, Kebayoran Lama - Jakarta Selatan 12240



 

From: Steven Ooi <Steven.Ooi at ricoh.com.my <mailto:Steven.Ooi at ricoh.com.my> > 
Sent: 24 January 2024 15:25
To: soenwono <soenwono at moderndatasolusi.com <mailto:soenwono at moderndatasolusi.com> >; Riaz Beg <Riaz.Beg at ricoh-gs.com <mailto:Riaz.Beg at ricoh-gs.com> >
Cc: gilang at moderndatasolusi.com <mailto:gilang at moderndatasolusi.com> ; it.team at moderndatasolusi.com <mailto:it.team at moderndatasolusi.com> ; Erik Reinaldo <Erik at moderndatasolusi.com <mailto:Erik at moderndatasolusi.com> >; helpdesk at moderndatasolusi.com <mailto:helpdesk at moderndatasolusi.com> 
Subject: RE: Shell Card Readers - Retro fitting and cable swapping of Card Reader - APAC

 

Dear Soenwono,

 

It’s completely exhausted to follow up with no update. Just a simple task but unbelievable the delay and no response, what is issue facing locally, please?

 

Thank You


Best Regards,

Steven Ooi

Regional Project Manager

Ricoh Global Services Greater Asia Pacific

Business Operation Division

 <mailto:Steven.Ooi at ricoh.com.my> Steven.Ooi at ricoh.com.my

 

**I am sending this message at a time that suits me. I do not expect you to read, reply, or take action on this outside of your regular working hours.**

 

Training : -

Vacation : 08 to 14 Feb 

Public Holiday : 12 Feb

 

 

 

 

From: Steven Ooi <Steven.Ooi at ricoh.com.my <mailto:Steven.Ooi at ricoh.com.my> > 
Sent: Wednesday, January 3, 2024 8:25 AM
To: soenwono <soenwono at moderndatasolusi.com <mailto:soenwono at moderndatasolusi.com> >; Riaz Beg <Riaz.Beg at ricoh-gs.com <mailto:Riaz.Beg at ricoh-gs.com> >
Cc: gilang at moderndatasolusi.com <mailto:gilang at moderndatasolusi.com> ; it.team at moderndatasolusi.com <mailto:it.team at moderndatasolusi.com> ; Erik Reinaldo <Erik at moderndatasolusi.com <mailto:Erik at moderndatasolusi.com> >; helpdesk at moderndatasolusi.com <mailto:helpdesk at moderndatasolusi.com> 
Subject: RE: Shell Card Readers - Retro fitting and cable swapping of Card Reader - APAC

 

Dear Soenwono,

 

Happy New Year!

 

Been following up since last year yet getting any confirmation, appreciate your update,please.

 

 

Thank You


Best Regards,

Steven Ooi

Regional Project Manager

Ricoh Global Services Greater Asia Pacific

Business Operation Division

 <mailto:Steven.Ooi at ricoh.com.my> Steven.Ooi at ricoh.com.my

 

**I am sending this message at a time that suits me. I do not expect you to read, reply, or take action on this outside of your regular working hours.**

 

Training : -

Vacation : 30 Oct  – 08 Nov 

Public Holiday : 28 Sep

 

 

 

 

From: Steven Ooi <Steven.Ooi at ricoh.com.my <mailto:Steven.Ooi at ricoh.com.my> > 
Sent: Wednesday, November 29, 2023 7:53 AM
To: soenwono <soenwono at moderndatasolusi.com <mailto:soenwono at moderndatasolusi.com> >; Riaz Beg <Riaz.Beg at ricoh-gs.com <mailto:Riaz.Beg at ricoh-gs.com> >
Cc: gilang at moderndatasolusi.com <mailto:gilang at moderndatasolusi.com> ; it.team at moderndatasolusi.com <mailto:it.team at moderndatasolusi.com> ; Erik Reinaldo <Erik at moderndatasolusi.com <mailto:Erik at moderndatasolusi.com> >; helpdesk at moderndatasolusi.com <mailto:helpdesk at moderndatasolusi.com> 
Subject: RE: Shell Card Readers - Retro fitting and cable swapping of Card Reader - APAC

 

Dear Soenwono,

 

Any update, please?

 

 

Thank You


Best Regards,

Steven Ooi

Regional Project Manager

Ricoh Global Services Greater Asia Pacific

Business Operation Division

 <mailto:Steven.Ooi at ricoh.com.my> Steven.Ooi at ricoh.com.my

 

**I am sending this message at a time that suits me. I do not expect you to read, reply, or take action on this outside of your regular working hours.**

 

Training : -

Vacation : 30 Oct  – 08 Nov 

Public Holiday : 28 Sep

 

 

 

 

From: Steven Ooi <Steven.Ooi at ricoh.com.my <mailto:Steven.Ooi at ricoh.com.my> > 
Sent: Tuesday, November 21, 2023 8:51 AM
To: soenwono <soenwono at moderndatasolusi.com <mailto:soenwono at moderndatasolusi.com> >; Riaz Beg <Riaz.Beg at ricoh-gs.com <mailto:Riaz.Beg at ricoh-gs.com> >
Cc: gilang at moderndatasolusi.com <mailto:gilang at moderndatasolusi.com> ; it.team at moderndatasolusi.com <mailto:it.team at moderndatasolusi.com> ; Erik Reinaldo <Erik at moderndatasolusi.com <mailto:Erik at moderndatasolusi.com> >; helpdesk at moderndatasolusi.com <mailto:helpdesk at moderndatasolusi.com> 
Subject: RE: Shell Card Readers - Retro fitting and cable swapping of Card Reader - APAC
Importance: High

 

Dear Soenwono,

 

I’ve been following up this matter for quite some time yet getting any solid confirmation.

Appreciate your attention and update before EOD.

 

Thank You


Best Regards,

Steven Ooi

Regional Project Manager

Ricoh Global Services Greater Asia Pacific

Business Operation Division

 <mailto:Steven.Ooi at ricoh.com.my> Steven.Ooi at ricoh.com.my

 

**I am sending this message at a time that suits me. I do not expect you to read, reply, or take action on this outside of your regular working hours.**

 

Training : -

Vacation : 30 Oct  – 08 Nov 

Public Holiday : 28 Sep

 

 

 

 

From: Steven Ooi <Steven.Ooi at ricoh.com.my <mailto:Steven.Ooi at ricoh.com.my> > 
Sent: Thursday, November 9, 2023 9:01 AM
To: soenwono <soenwono at moderndatasolusi.com <mailto:soenwono at moderndatasolusi.com> >; Riaz Beg <Riaz.Beg at ricoh-gs.com <mailto:Riaz.Beg at ricoh-gs.com> >
Cc: gilang at moderndatasolusi.com <mailto:gilang at moderndatasolusi.com> ; it.team at moderndatasolusi.com <mailto:it.team at moderndatasolusi.com> ; Erik Reinaldo <Erik at moderndatasolusi.com <mailto:Erik at moderndatasolusi.com> >; helpdesk at moderndatasolusi.com <mailto:helpdesk at moderndatasolusi.com> 
Subject: RE: Shell Card Readers - Retro fitting and cable swapping of Card Reader - APAC

 

Dear Soenwono,

 

The Solution yet implemented for APAC. Previous exercise to make sure card reader is purchased and installed which has been completed.

The new task is to make sure the card reader is plugged into the front SOP panel regardless IMC or non IMC model.

Please validate and confirm urgently.

 

Thank You


Best Regards,

Steven Ooi

Regional Project Manager

Ricoh Global Services Greater Asia Pacific

Business Operation Division

 <mailto:Steven.Ooi at ricoh.com.my> Steven.Ooi at ricoh.com.my

 

**I am sending this message at a time that suits me. I do not expect you to read, reply, or take action on this outside of your regular working hours.**

 

Training : -

Vacation : 30 Oct  – 08 Nov 

Public Holiday : 28 Sep

 

 

 

 

From: Soenwono <soenwono at moderndatasolusi.com <mailto:soenwono at moderndatasolusi.com> > 
Sent: Tuesday, October 31, 2023 12:13 PM
To: Steven Ooi <Steven.Ooi at ricoh.com.my <mailto:Steven.Ooi at ricoh.com.my> >; Riaz Beg <Riaz.Beg at ricoh-gs.com <mailto:Riaz.Beg at ricoh-gs.com> >
Cc: gilang at moderndatasolusi.com <mailto:gilang at moderndatasolusi.com> ; it.team at moderndatasolusi.com <mailto:it.team at moderndatasolusi.com> ; Erik Reinaldo <Erik at moderndatasolusi.com <mailto:Erik at moderndatasolusi.com> >; helpdesk at moderndatasolusi.com <mailto:helpdesk at moderndatasolusi.com> 
Subject: RE: Shell Card Readers - Retro fitting and cable swapping of Card Reader - APAC

 

Hi Steven,

 

Apologies for my late responds. Solution & card reader is not yet connected to the unit     

Please advise.

Thank you

 

Regards,

Soenwono Suprapto | GMA & Direct Dept Head

T: +62 21-27937489

F: +62 21-27937486

M: +62-87771697791

 <http://www.moderndatasolusi.com/> www.moderndatasolusi.com

 

PT MODERN DATA SOLUSI 

 <https://goo.gl/maps/ta17fqnTWbL2> JL. Sultan Iskandar Muda No. 29, Kebayoran Lama Utara, Kebayoran Lama - Jakarta Selatan 12240



 

From: Steven Ooi <Steven.Ooi at ricoh.com.my <mailto:Steven.Ooi at ricoh.com.my> > 
Sent: Wednesday, October 4, 2023 2:23 PM
To: Riaz Beg <Riaz.Beg at ricoh-gs.com <mailto:Riaz.Beg at ricoh-gs.com> >; soenwono <soenwono at moderndatasolusi.com <mailto:soenwono at moderndatasolusi.com> >; Dongsun Lee <Dongsun.Lee at kr.ricoh.com <mailto:Dongsun.Lee at kr.ricoh.com> >; Genesis Garma <Genesis.Garma at ricoh.com.ph <mailto:Genesis.Garma at ricoh.com.ph> >; Ally Chen <ally.chen at ricoh.com.tw <mailto:ally.chen at ricoh.com.tw> >; Ray Leung <Ray.SC.Leung at ricoh.com.hk <mailto:Ray.SC.Leung at ricoh.com.hk> >
Cc: #RNL-RAM Shell <ram.shell at ricoh.nl <mailto:ram.shell at ricoh.nl> >; Shirleen Yeong <shirleenyeong at servtouch.com <mailto:shirleenyeong at servtouch.com> >; Amolrada Srivorrapattararkul <Amolrada.Sri at ricoh.co.th <mailto:Amolrada.Sri at ricoh.co.th> >; maithithanhtam <maithithanhtam at sieuthanhricoh.vn <mailto:maithithanhtam at sieuthanhricoh.vn> >
Subject: RE: Shell Card Readers - Retro fitting and cable swapping of Card Reader - APAC
Importance: High

 

Dear All,

 

So far, I think we only gotten the confirmation from Singapore, Thailand and Vietnam.

 

 <mailto:soenwono at moderndatasolusi.com> @soenwono  <mailto:Dongsun.Lee at kr.ricoh.com> @Dongsun Lee  <mailto:Genesis.Garma at ricoh.com.ph> @Genesis Garma  <mailto:ally.chen at ricoh.com.tw> @Ally Chen <mailto:Ray.SC.Leung at ricoh.com.hk> @Ray Leung please can you confirm the card reader installed was connected to front SOP panel regardless IMC or non IMC models, please?

 

Appreciate your update latest by this Friday so that we can close this action accordingly.

 

Thank You


Best Regards,

Steven Ooi

Regional Project Manager

Ricoh Global Services Greater Asia Pacific

Business Operation Division

 <mailto:Steven.Ooi at ricoh.com.my> Steven.Ooi at ricoh.com.my

 

**I am sending this message at a time that suits me. I do not expect you to read, reply, or take action on this outside of your regular working hours.**

 

Training : -

Vacation : 30 Oct  – 08 Nov 

Public Holiday : 28 Sep

 

 

 

 

From: Riaz Beg <Riaz.Beg at ricoh-gs.com <mailto:Riaz.Beg at ricoh-gs.com> > 
Sent: Wednesday, August 16, 2023 4:43 PM
To: soenwono <soenwono at moderndatasolusi.com <mailto:soenwono at moderndatasolusi.com> >; Dongsun Lee <Dongsun.Lee at kr.ricoh.com <mailto:Dongsun.Lee at kr.ricoh.com> >; Genesis Garma <Genesis.Garma at ricoh.com.ph <mailto:Genesis.Garma at ricoh.com.ph> >; Shirleen Yeong <shirleenyeong at servtouch.com <mailto:shirleenyeong at servtouch.com> >; Ally Chen <ally.chen at ricoh.com.tw <mailto:ally.chen at ricoh.com.tw> >; maithithanhtam <maithithanhtam at sieuthanhricoh.vn <mailto:maithithanhtam at sieuthanhricoh.vn> >; Amolrada Srivorrapattararkul <Amolrada.Sri at ricoh.co.th <mailto:Amolrada.Sri at ricoh.co.th> >
Cc: #RNL-RAM Shell <ram.shell at ricoh.nl <mailto:ram.shell at ricoh.nl> >; Toby Ablett <Toby.Ablett at ricoh-gs.com <mailto:Toby.Ablett at ricoh-gs.com> >; Ozan Huto <Ozan.Huto at ricoh-gs.com <mailto:Ozan.Huto at ricoh-gs.com> >; Steven Ooi <Steven.Ooi at ricoh.com.my <mailto:Steven.Ooi at ricoh.com.my> >
Subject: Shell Card Readers - Retro fitting and cable swapping of Card Reader - APAC

 

Internal

 

Hi Team,

 

I would firstly like to thank you for all your efforts in helping with the installation of the card readers across the APAC region.

 

As an overview the LRS Solution is currently being tested in pilot locations across Shell.

Whilst testing was being carried out there was a problem with getting some of the devices to respond to the solution. 

This only seems to be related to the older MPC devices and is to do with the connection on the device.

In the old build book and for our solution to work the card readers would work when connected to the rear of the device, but for the LRS solution it does not work.

 

So the actions we potentially need to take are as follows.

*	Check current devices on site if the connection for the card reader for MPC models is at the rear of the device or the front SOP panel?
*	Any devices which are not connected to the front SOP panel will need to reconnected from the back of the device to the front.
*	There was a micro usb cable which connects to the front panel, if this is no longer available a new cable can be purchased and charged to Shell.
*	As this is a request to revisit and reconnect it is also a chargeable activity to Shell local.
*	Provide list of devices inc serial numbers of which devices have now been converted to SOP panel.

 

NOTE: Only the card reader cable switch is required here and no actual configuration of the device. If you do encounter any issues once the cable is swapped then you can reach out to the RAM team to help with the remote configuration.

 

I have attached a file with the device numbers I have for you locations and also the new and updated build book for the tech/engineer to follow when refitting the cable for the card reader.

 

It would be great if we can get the activities completed before the end of the month as Shell are starting to look at a global roll out of the solution from September and would be great if we can make sure our sites are ready for the change.

 

If you have any further questions please do reach out to me and I will provide support where I can.

 

Many thanks

 

Riaz Beg
Project Manager
Ricoh Global Services

Ricoh Europe PLC
20 Triton Street, 
London, NW1 3BF 
UK 
Tel:      +44 2030333773
Mobile: +44 7557082106
 <mailto:riaz.beg at ricoh.co.uk> riaz.beg at ricoh-gs.com
 <http://www.ricoh.co.uk/> www.ricoh.co.uk


 <http://www.ricoh.co.uk/> 

 

Any business communication, sent by or on behalf of Ricoh Nederland B.V. (Ricoh Netherlands), is confidential and may be privileged or otherwise protected. If you receive it in error please notify us immediately and then delete the message from your system. You should not copy it or disclose its contents to anyone: to do so could be breach of confidence. Messages sent to and from Ricoh may be monitored to ensure compliance with internal policies and to protect our business. Emails are not secure and cannot be guaranteed to be error free. Anyone who communicates with us by email is taken to accept these risks. Ricoh Nederland B.V. is registered in the Netherlands with registered number 16076000. All legal relationships with Ricoh Nederland B.V., unless otherwise agreed to in an written agreement, are governed by Dutch law with competent courts: 's-Hertogenbosch. Our general terms and conditions can be viewed at www.ricoh.nl <http://www.ricoh.nl> . 

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