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</o:shapelayout></xml><![endif]--></head><body lang=EN-ID link="#0563C1" vlink="#954F72" style='word-wrap:break-word'><div class=WordSection1><p class=MsoNormal><span lang=EN-US style='font-size:11.0pt;mso-fareast-language:EN-US'>Dear IT & Helpdesk,<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US style='font-size:11.0pt;mso-fareast-language:EN-US'><o:p> </o:p></span></p><p class=MsoNormal><span lang=EN-US style='font-size:11.0pt;mso-fareast-language:EN-US'>Terlampir buildbook nya Infineon ya<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US style='font-size:11.0pt;mso-fareast-language:EN-US'><o:p> </o:p></span></p><p class=MsoNormal><span lang=EN-US style='font-size:11.0pt;mso-fareast-language:EN-US'>tq<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US style='font-size:11.0pt;mso-fareast-language:EN-US'><o:p> </o:p></span></p><div><p class=MsoNormal><span lang=EN-US style='font-family:"Tahoma",sans-serif'>Regards,<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US style='font-family:"Tahoma",sans-serif'>Soenwono Suprapto | GMA & Direct Dept Head<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US style='font-family:"Tahoma",sans-serif'>T: +62 21-27937489<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US style='font-family:"Tahoma",sans-serif'>F: +62 21-27937486<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US style='font-family:"Tahoma",sans-serif'>M: +62-87771697791<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US style='font-family:"Tahoma",sans-serif'><a href="http://www.moderndatasolusi.com/"><span style='color:blue'>www.moderndatasolusi.com</span></a><o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US style='font-family:"Tahoma",sans-serif'><o:p> </o:p></span></p><p class=MsoNormal><b><u><span lang=EN-US style='font-family:"Tahoma",sans-serif'>PT MODERN DATA SOLUSI <o:p></o:p></span></u></b></p><p class=MsoNormal><span lang=EN-US style='font-size:11.0pt'><a href="https://goo.gl/maps/ta17fqnTWbL2"><span style='font-size:10.0pt;font-family:"Arial",sans-serif;color:black;background:white;text-decoration:none'>JL. Sultan Iskandar Muda No. 29, Kebayoran Lama Utara, Kebayoran Lama - Jakarta Selatan 12240</span></a></span><span lang=EN-US style='font-family:"Arial",sans-serif;color:#222222;background:white'><o:p></o:p></span></p><p class=MsoNormal><span lang=EN-GB style='font-size:11.0pt'><img border=0 width=195 height=84 style='width:2.0312in;height:.875in' id="Picture_x0020_11" src="cid:image002.png@01D955B8.DA52E770"></span><span lang=EN-US style='font-family:"Arial",sans-serif;color:#222222;background:white'><o:p></o:p></span></p></div><p class=MsoNormal><span lang=EN-US style='font-size:11.0pt;mso-fareast-language:EN-US'><o:p> </o:p></span></p><div><div style='border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0cm 0cm 0cm'><p class=MsoNormal><b><span lang=EN-US style='font-size:11.0pt'>From:</span></b><span lang=EN-US style='font-size:11.0pt'> Patricia Foong <Patricia.Foong@ricoh.com.my> <br><b>Sent:</b> 13 March 2023 13:38<br><b>To:</b> soenwono <soenwono@moderndatasolusi.com>; Justina Sim <Justina.Sim@ricoh.com.my><br><b>Subject:</b> RE: FORTNIGHTLY MEETING @ 27th Feb 2023<o:p></o:p></span></p></div></div><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal><span lang=EN-US style='font-size:11.0pt'>Dear Sun Sun, good day.<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US style='font-size:11.0pt'><o:p> </o:p></span></p><p class=MsoNormal><span lang=EN-US style='font-size:11.0pt'>I am pleased to attached the Device build book and Configuration files for Infineon as requested on behalf of Justina as she is on leave today.<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US style='font-size:11.0pt'><o:p> </o:p></span></p><p class=MsoNormal><span lang=EN-US style='font-size:11.0pt'>Dear Justina, <o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US style='font-size:11.0pt'><o:p> </o:p></span></p><p class=MsoNormal><span lang=EN-US style='font-size:11.0pt'>Please do share if there is latest copy from the global team as what I have is v3.6 which is not posted in GEMSTAR.<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US style='font-size:11.0pt'><o:p> </o:p></span></p><p class=MsoNormal><span lang=EN-US style='font-size:11.0pt'>Cheers.<o:p></o:p></span></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><b><span lang=EN-US style='font-size:11.0pt;font-family:"Times New Roman",serif;color:#3B9B4B;mso-fareast-language:JA'>Advance Leave Notice: </span></b><b><span lang=EN-US style='font-size:11.0pt;font-family:"Times New Roman",serif;color:#2F5496;mso-fareast-language:JA'>Nil <o:p></o:p></span></b></p><p class=MsoNormal><b><span lang=EN-US style='font-size:11.0pt;font-family:"Times New Roman",serif;color:#3B9B4B;mso-fareast-language:JA'>Public Holiday: </span></b><b><span lang=EN-US style='font-size:11.0pt;font-family:"Times New Roman",serif;color:#2F5496;mso-fareast-language:JA'>Nil<o:p></o:p></span></b></p><p class=MsoNormal><b><span lang=EN-US style='font-size:11.0pt;font-family:"Times New Roman",serif;color:#2F5496;mso-fareast-language:JA'><o:p> </o:p></span></b></p><p class=MsoNormal><b><span lang=EN-US style='font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060'><o:p> </o:p></span></b></p><p class=MsoNormal style='margin-bottom:6.0pt;text-autospace:none'><b><span lang=EN-US style='font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060'>Thank you.</span></b><b><span lang=EN-US style='font-family:"Times New Roman",serif;color:black'><o:p></o:p></span></b></p><p class=MsoNormal style='margin-bottom:6.0pt;text-autospace:none'><b><span lang=EN-US style='font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060'>Patricia Foong </span></b><span lang=EN-US style='font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060'><br>Senior Global Account Coordinator<br>Ricoh Global Services Greater Asia Pacific<br>Business Operation Division<o:p></o:p></span></p><p class=MsoNormal style='margin-bottom:6.0pt;text-autospace:none'><span lang=EN-US style='font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060'>Mobile Phone : +6016 410 4493<o:p></o:p></span></p><p class=MsoNormal style='margin-bottom:12.0pt;text-autospace:none'><u><span lang=EN-US style='font-size:11.0pt;font-family:"Arial",sans-serif;color:#0070C0'><a href="mailto:patricia.foong@ricoh.com.my"><span style='color:#0070C0'>patricia.foong@ricoh.com.my</span></a></span></u><b><span lang=EN-US style='font-size:11.0pt;color:#2F5496'><o:p></o:p></span></b></p><p class=MsoNormal style='margin-bottom:6.0pt;text-autospace:none'><b><span lang=EN-US style='font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060'>RICOH (Malaysia) Sdn Bhd (10078-W)</span></b><span lang=EN-US style='font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060'> <o:p></o:p></span></p><p class=MsoNormal style='text-autospace:none'><span lang=EN-US style='font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060'>UG-D6, Level Upper Ground,<o:p></o:p></span></p><p class=MsoNormal style='text-autospace:none'><span lang=EN-US style='font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060'>Utropolis Suites 2, Jalan Kontraktor U1/14,<o:p></o:p></span></p><p class=MsoNormal style='text-autospace:none'><span lang=EN-US style='font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060'>40150 Shah Alam, Selangor,<o:p></o:p></span></p><p class=MsoNormal style='text-autospace:none'><span lang=EN-US style='font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060'>Malaysia.<o:p></o:p></span></p><p class=MsoNormal style='line-height:105%'><span lang=EN-US style='font-size:11.0pt;line-height:105%;font-family:"Arial",sans-serif;color:#666666'><o:p> </o:p></span></p><p class=MsoNormal style='line-height:105%'><span lang=EN-US style='font-size:11.0pt;line-height:105%;font-family:"Arial",sans-serif;color:#002060'>Service Hotline: 1300 88 8228<o:p></o:p></span></p><p class=MsoNormal style='line-height:105%'><span lang=EN-US style='font-size:11.0pt;line-height:105%;font-family:"Arial",sans-serif;color:#002060'>Website:</span><span lang=EN-US style='font-size:11.0pt;line-height:105%;font-family:"Arial",sans-serif;color:#666666'> </span><span lang=EN-US style='font-size:11.0pt;line-height:105%;font-family:"Arial",sans-serif;color:black'><a href="http://www.ricoh.com.my/"><span style='color:blue'>www.ricoh.com.my</span></a><o:p></o:p></span></p><p class=MsoNormal style='margin-bottom:6.0pt;text-autospace:none'><u><span lang=EN-US style='font-size:11.0pt;font-family:"Arial",sans-serif;color:blue'><o:p><span style='text-decoration:none'> </span></o:p></span></u></p><p class=MsoNormal style='line-height:105%'><a href="https://www.ricoh.com.my/"><span lang=EN-US style='font-size:11.0pt;line-height:105%;color:black;text-decoration:none'><img border=0 width=600 height=184 style='width:6.25in;height:1.9166in' id="Picture_x0020_10" src="cid:image001.jpg@01D955B8.DA52E770"></span></a><span lang=EN-US style='font-size:11.0pt;line-height:105%;color:black'><o:p></o:p></span></p><p class=MsoNormal style='line-height:105%'><span lang=EN-US style='font-size:11.0pt;line-height:105%;color:black'><o:p> </o:p></span></p><p class=MsoNormal><i><span lang=EN-US style='font-size:9.0pt;color:#3F621F'>This message together with any attachments is confidential and intended solely for the person or entity to whom it is addressed. It contains information that is confidential and that may be legally privileged. If you are not the intended recipient (or if you have received this message in error), please notify the sender immediately by replying to this message and delete this e-mail (and any other record of it) from your system. Please do not copy or use it for any purpose. Recipient is advised to check this email and any attachments for the presence of trojans or viruses. The company accepts no liability for any damage caused by any virus transmitted by this email.<o:p></o:p></span></i></p><p class=MsoNormal><span lang=EN-US style='font-size:11.0pt'><o:p> </o:p></span></p><div style='border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0cm 0cm 0cm'><p class=MsoNormal><b><span lang=EN-US style='font-size:11.0pt'>From:</span></b><span lang=EN-US style='font-size:11.0pt'> Soenwono <<a href="mailto:soenwono@moderndatasolusi.com">soenwono@moderndatasolusi.com</a>> <br><b>Sent:</b> Wednesday, March 8, 2023 4:18 PM<br><b>To:</b> Patricia Foong <<a href="mailto:Patricia.Foong@ricoh.com.my">Patricia.Foong@ricoh.com.my</a>><br><b>Cc:</b> 'Yan Budiman' <<a href="mailto:yan@moderndatasolusi.com">yan@moderndatasolusi.com</a>>; Justina Sim <<a href="mailto:Justina.Sim@ricoh.com.my">Justina.Sim@ricoh.com.my</a>>; Cynthia Ho <<a href="mailto:Cynthia_Ho@rapp.ricoh.com">Cynthia_Ho@rapp.ricoh.com</a>>; ZhenYu Lee <<a href="mailto:ZhenYu_Lee@rapp.ricoh.com">ZhenYu_Lee@rapp.ricoh.com</a>>; <a href="mailto:ivan.budiman@moderndatasolusi.com">ivan.budiman@moderndatasolusi.com</a>; Mabel Seow <<a href="mailto:Mabel_Seow@rapp.ricoh.com">Mabel_Seow@rapp.ricoh.com</a>>; Ben Chong <<a href="mailto:ben_chong@rapp.ricoh.com">ben_chong@rapp.ricoh.com</a>>; <a href="mailto:michael@moderndatasolusi.com">michael@moderndatasolusi.com</a>; <a href="mailto:idris@moderndatasolusi.com">idris@moderndatasolusi.com</a><br><b>Subject:</b> RE: FORTNIGHTLY MEETING @ 27th Feb 2023<o:p></o:p></span></p></div><p class=MsoNormal><span lang=EN-US><o:p> </o:p></span></p><div><p class=MsoNormal style='mso-line-height-alt:.75pt'><span lang=EN-US style='font-size:1.0pt;color:white'>Hi Patricia, Does Infineon a buildbook? If yes, can you share it to me please. Its for my engineer to install & configure the reader Thank you Regards, Soenwono Suprapto | GMA & Direct Dept HeadT: +62 21-27937489F: +62 21-27937486M: <o:p></o:p></span></p></div><div><p class=MsoNormal style='mso-line-height-alt:.75pt'><span lang=EN-US style='font-size:1.0pt;color:white'>ZjQcmQRYFpfptBannerStart<o:p></o:p></span></p></div><table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 width="100%" style='width:100.0%;border-radius:4px'><tr><td style='padding:12.0pt 0cm 12.0pt 0cm'><table class=MsoNormalTable border=1 cellspacing=0 cellpadding=0 width="100%" style='width:100.0%;background:white;border:none;border-top:solid #BBBBBB 3.0pt'><tr><td valign=top style='border:none;padding:0cm 7.5pt 3.75pt 4.5pt'><table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 align=left><tr><td style='padding:3.0pt 6.0pt 3.0pt 6.0pt'></td></tr><tr><td style='padding:3.0pt 6.0pt 3.0pt 6.0pt'><div align=center><table class=MsoNormalTable border=1 cellspacing=0 cellpadding=0><tr><td width="100%" style='width:100.0%;padding:0cm 0cm 0cm 0cm'><p class=MsoNormal align=center style='text-align:center'><b><span style='color:red'>CAUTION: </span></b><span style='color:black'>This Email is from an EXTERNAL source. Ensure you trust this sender before clicking on any links or attachments.</span><span style='font-size:11.0pt'><o:p></o:p></span></p></td></tr></table></div></td></tr></table></td></tr></table></td></tr></table><div><p class=MsoNormal style='mso-line-height-alt:.75pt'><span lang=EN-US style='font-size:1.0pt;color:white'>ZjQcmQRYFpfptBannerEnd<o:p></o:p></span></p></div><p class=MsoNormal><b><u><span lang=EN-US style='font-size:11.0pt'>Hi Patricia,<o:p></o:p></span></u></b></p><p class=MsoNormal><span lang=EN-US style='font-size:11.0pt'><o:p> </o:p></span></p><p class=MsoNormal><span lang=EN-US style='font-size:11.0pt'>Does Infineon a buildbook? If yes, can you share it to me please. Its for my engineer to install & configure the reader<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US style='font-size:11.0pt'><o:p> </o:p></span></p><p class=MsoNormal><span lang=EN-US style='font-size:11.0pt'>Thank you<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US style='font-size:11.0pt'><o:p> </o:p></span></p><div><p class=MsoNormal><span lang=EN-US style='font-family:"Tahoma",sans-serif'>Regards,<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US style='font-family:"Tahoma",sans-serif'>Soenwono Suprapto | GMA & Direct Dept Head<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US style='font-family:"Tahoma",sans-serif'>T: +62 21-27937489<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US style='font-family:"Tahoma",sans-serif'>F: +62 21-27937486<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US style='font-family:"Tahoma",sans-serif'>M: +62-87771697791<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US style='font-family:"Tahoma",sans-serif'><a href="http://www.moderndatasolusi.com/"><span style='color:blue'>www.moderndatasolusi.com</span></a><o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US style='font-family:"Tahoma",sans-serif'><o:p> </o:p></span></p><p class=MsoNormal><b><u><span lang=EN-US style='font-family:"Tahoma",sans-serif'>PT MODERN DATA SOLUSI <o:p></o:p></span></u></b></p><p class=MsoNormal><span lang=EN-US style='font-size:11.0pt'><a href="https://goo.gl/maps/ta17fqnTWbL2"><span style='font-size:10.0pt;font-family:"Arial",sans-serif;color:black;background:white;text-decoration:none'>JL. Sultan Iskandar Muda No. 29, Kebayoran Lama Utara, Kebayoran Lama - Jakarta Selatan 12240</span></a></span><span lang=EN-US style='font-family:"Arial",sans-serif;color:#222222;background:white'><o:p></o:p></span></p><p class=MsoNormal><span lang=EN-GB style='font-size:11.0pt'><img border=0 width=195 height=84 style='width:2.0312in;height:.875in' id="Picture_x0020_9" src="cid:image002.png@01D955B8.DA52E770"></span><span lang=EN-US style='font-family:"Arial",sans-serif;color:#222222;background:white'><o:p></o:p></span></p></div><p class=MsoNormal><span lang=EN-US style='font-size:11.0pt'><o:p> </o:p></span></p><div><div style='border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0cm 0cm 0cm'><p class=MsoNormal><b><span lang=EN-US style='font-size:11.0pt'>From:</span></b><span lang=EN-US style='font-size:11.0pt'> Patricia Foong <<a href="mailto:Patricia.Foong@ricoh.com.my">Patricia.Foong@ricoh.com.my</a>> <br><b>Sent:</b> 06 March 2023 8:04<br><b>To:</b> soenwono <<a href="mailto:soenwono@moderndatasolusi.com">soenwono@moderndatasolusi.com</a>><br><b>Cc:</b> 'Yan Budiman' <<a href="mailto:yan@moderndatasolusi.com">yan@moderndatasolusi.com</a>>; Justina Sim <<a href="mailto:Justina.Sim@ricoh.com.my">Justina.Sim@ricoh.com.my</a>>; Cynthia Ho <<a href="mailto:Cynthia_Ho@rapp.ricoh.com">Cynthia_Ho@rapp.ricoh.com</a>>; ZhenYu Lee <<a href="mailto:ZhenYu_Lee@rapp.ricoh.com">ZhenYu_Lee@rapp.ricoh.com</a>>; <a href="mailto:ivan.budiman@moderndatasolusi.com">ivan.budiman@moderndatasolusi.com</a>; Mabel Seow <<a href="mailto:Mabel_Seow@rapp.ricoh.com">Mabel_Seow@rapp.ricoh.com</a>>; Ben Chong <<a href="mailto:ben_chong@rapp.ricoh.com">ben_chong@rapp.ricoh.com</a>>; <a href="mailto:michael@moderndatasolusi.com">michael@moderndatasolusi.com</a>; <a href="mailto:idris@moderndatasolusi.com">idris@moderndatasolusi.com</a><br><b>Subject:</b> RE: FORTNIGHTLY MEETING @ 27th Feb 2023<o:p></o:p></span></p></div></div><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal><span lang=EN-US style='font-size:11.0pt'>Thank you Sun Sun for your kind update and we would expect the same be shared with the local customer as well.</span><span lang=EN-US><o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US style='font-size:11.0pt'> </span><span lang=EN-US><o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US style='font-size:11.0pt'>Kindly keep us updated once all card readers received by the customer and necessary required action is completed.</span><span lang=EN-US><o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US style='font-size:11.0pt'> </span><span lang=EN-US><o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US style='font-size:11.0pt'>Have a pleasant day.</span><span lang=EN-US><o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US style='font-size:11.0pt'> </span><span lang=EN-US><o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US style='font-size:11.0pt'> </span><span lang=EN-US><o:p></o:p></span></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><b><span lang=EN-US style='font-size:11.0pt;font-family:"Times New Roman",serif;color:#3B9B4B;mso-fareast-language:JA'>Advance Leave Notice: </span></b><b><span lang=EN-US style='font-size:11.0pt;font-family:"Times New Roman",serif;color:#2F5496;mso-fareast-language:JA'>Nil </span></b><span lang=EN-US><o:p></o:p></span></p><p class=MsoNormal><b><span lang=EN-US style='font-size:11.0pt;font-family:"Times New Roman",serif;color:#3B9B4B;mso-fareast-language:JA'>Public Holiday: </span></b><b><span lang=EN-US style='font-size:11.0pt;font-family:"Times New Roman",serif;color:#2F5496;mso-fareast-language:JA'>Nil</span></b><span lang=EN-US><o:p></o:p></span></p><p class=MsoNormal><b><span lang=EN-US style='font-size:11.0pt;font-family:"Times New Roman",serif;color:#2F5496;mso-fareast-language:JA'> </span></b><span lang=EN-US><o:p></o:p></span></p><p class=MsoNormal><b><span lang=EN-US style='font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060'> </span></b><span lang=EN-US><o:p></o:p></span></p><p class=MsoNormal style='margin-bottom:6.0pt;text-autospace:none'><b><span lang=EN-US style='font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060'>Thank you.</span></b><span lang=EN-US><o:p></o:p></span></p><p class=MsoNormal style='margin-bottom:6.0pt;text-autospace:none'><b><span lang=EN-US style='font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060'>Patricia Foong </span></b><span lang=EN-US style='font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060'><br>Senior Global Account Coordinator<br>Ricoh Global Services Greater Asia Pacific<br>Business Operation Division</span><span lang=EN-US><o:p></o:p></span></p><p class=MsoNormal style='margin-bottom:6.0pt;text-autospace:none'><span lang=EN-US style='font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060'>Mobile Phone : +6016 410 4493</span><span lang=EN-US><o:p></o:p></span></p><p class=MsoNormal style='margin-bottom:12.0pt;text-autospace:none'><u><span lang=EN-US style='font-size:11.0pt;font-family:"Arial",sans-serif;color:#0070C0'><a href="mailto:patricia.foong@ricoh.com.my"><span style='color:#0070C0'>patricia.foong@ricoh.com.my</span></a></span></u><span lang=EN-US><o:p></o:p></span></p><p class=MsoNormal style='margin-bottom:6.0pt;text-autospace:none'><b><span lang=EN-US style='font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060'>RICOH (Malaysia) Sdn Bhd (10078-W)</span></b><span lang=EN-US style='font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060'> </span><span lang=EN-US><o:p></o:p></span></p><p class=MsoNormal style='text-autospace:none'><span lang=EN-US style='font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060'>UG-D6, Level Upper Ground,</span><span lang=EN-US><o:p></o:p></span></p><p class=MsoNormal style='text-autospace:none'><span lang=EN-US style='font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060'>Utropolis Suites 2, Jalan Kontraktor U1/14,</span><span lang=EN-US><o:p></o:p></span></p><p class=MsoNormal style='text-autospace:none'><span lang=EN-US style='font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060'>40150 Shah Alam, Selangor,</span><span lang=EN-US><o:p></o:p></span></p><p class=MsoNormal style='text-autospace:none'><span lang=EN-US style='font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060'>Malaysia.</span><span lang=EN-US><o:p></o:p></span></p><p class=MsoNormal style='line-height:105%'><span lang=EN-US style='font-size:11.0pt;line-height:105%;font-family:"Arial",sans-serif;color:#666666'> </span><span lang=EN-US><o:p></o:p></span></p><p class=MsoNormal style='line-height:105%'><span lang=EN-US style='font-size:11.0pt;line-height:105%;font-family:"Arial",sans-serif;color:#002060'>Service Hotline: 1300 88 8228</span><span lang=EN-US><o:p></o:p></span></p><p class=MsoNormal style='line-height:105%'><span lang=EN-US style='font-size:11.0pt;line-height:105%;font-family:"Arial",sans-serif;color:#002060'>Website:</span><span lang=EN-US style='font-size:11.0pt;line-height:105%;font-family:"Arial",sans-serif;color:#666666'> </span><span lang=EN-US style='font-size:11.0pt;line-height:105%;font-family:"Arial",sans-serif;color:black'><a href="http://www.ricoh.com.my/"><span style='color:blue'>www.ricoh.com.my</span></a></span><span lang=EN-US><o:p></o:p></span></p><p class=MsoNormal style='margin-bottom:6.0pt;text-autospace:none'><span lang=EN-US style='font-size:11.0pt;font-family:"Arial",sans-serif;color:blue'> </span><span lang=EN-US><o:p></o:p></span></p><p class=MsoNormal style='line-height:105%'><a href="https://www.ricoh.com.my/"><span lang=EN-US style='font-size:11.0pt;line-height:105%;color:black;text-decoration:none'><img border=0 width=600 height=184 style='width:6.25in;height:1.9166in' id="Picture_x0020_2" src="cid:image001.jpg@01D955B8.DA52E770"></span></a><span lang=EN-US><o:p></o:p></span></p><p class=MsoNormal style='line-height:105%'><span lang=EN-US style='font-size:11.0pt;line-height:105%;color:black'> </span><span lang=EN-US><o:p></o:p></span></p><p class=MsoNormal><i><span lang=EN-US style='font-size:9.0pt;color:#3F621F'>This message together with any attachments is confidential and intended solely for the person or entity to whom it is addressed. It contains information that is confidential and that may be legally privileged. If you are not the intended recipient (or if you have received this message in error), please notify the sender immediately by replying to this message and delete this e-mail (and any other record of it) from your system. Please do not copy or use it for any purpose. Recipient is advised to check this email and any attachments for the presence of trojans or viruses. The company accepts no liability for any damage caused by any virus transmitted by this email.</span></i><span lang=EN-US><o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US style='font-size:11.0pt'> </span><span lang=EN-US><o:p></o:p></span></p><div style='border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0cm 0cm 0cm'><p class=MsoNormal><b><span lang=EN-US style='font-size:11.0pt'>From:</span></b><span lang=EN-US style='font-size:11.0pt'> Soenwono <<a href="mailto:soenwono@moderndatasolusi.com">soenwono@moderndatasolusi.com</a>> <br><b>Sent:</b> Sunday, March 5, 2023 6:24 PM<br><b>To:</b> Patricia Foong <<a href="mailto:Patricia.Foong@ricoh.com.my">Patricia.Foong@ricoh.com.my</a>><br><b>Cc:</b> 'Yan Budiman' <<a href="mailto:yan@moderndatasolusi.com">yan@moderndatasolusi.com</a>>; Justina Sim <<a href="mailto:Justina.Sim@ricoh.com.my">Justina.Sim@ricoh.com.my</a>>; Cynthia Ho <<a href="mailto:Cynthia_Ho@rapp.ricoh.com">Cynthia_Ho@rapp.ricoh.com</a>>; ZhenYu Lee <<a href="mailto:ZhenYu_Lee@rapp.ricoh.com">ZhenYu_Lee@rapp.ricoh.com</a>>; <a href="mailto:ivan.budiman@moderndatasolusi.com">ivan.budiman@moderndatasolusi.com</a>; Mabel Seow <<a href="mailto:Mabel_Seow@rapp.ricoh.com">Mabel_Seow@rapp.ricoh.com</a>>; Ben Chong <<a href="mailto:ben_chong@rapp.ricoh.com">ben_chong@rapp.ricoh.com</a>>; <a href="mailto:michael@moderndatasolusi.com">michael@moderndatasolusi.com</a>; <a href="mailto:idris@moderndatasolusi.com">idris@moderndatasolusi.com</a><br><b>Subject:</b> RE: FORTNIGHTLY MEETING @ 27th Feb 2023</span><span lang=EN-US><o:p></o:p></span></p></div><p class=MsoNormal><span lang=EN-US> <o:p></o:p></span></p><div><p class=MsoNormal style='mso-line-height-alt:.75pt'><span lang=EN-US style='font-size:1.0pt;color:white'>Hi Patricia, We have sent the first 2 card readers to Infineon Batam last Friday. Estimate the readers will be arrived by this Friday. For the remaining 2 card readers, estimate we will receive it by this week. so estimate next week we can </span><span lang=EN-US><o:p></o:p></span></p></div><div><p class=MsoNormal style='mso-line-height-alt:.75pt'><span lang=EN-US style='font-size:1.0pt;color:white'>ZjQcmQRYFpfptBannerStart</span><span lang=EN-US><o:p></o:p></span></p></div><table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 width="100%" style='width:100.0%;border-radius:4px'><tr><td style='padding:12.0pt 0cm 12.0pt 0cm'><table class=MsoNormalTable border=1 cellspacing=0 cellpadding=0 width="100%" style='width:100.0%;background:white;border:none;border-top:solid #BBBBBB 3.0pt'><tr><td valign=top style='border:none;padding:0cm 7.5pt 3.75pt 4.5pt'><table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 align=left><tr><td style='padding:3.0pt 6.0pt 3.0pt 6.0pt'></td></tr><tr><td style='padding:3.0pt 6.0pt 3.0pt 6.0pt'><div align=center><table class=MsoNormalTable border=1 cellspacing=0 cellpadding=0><tr><td width="100%" style='width:100.0%;padding:0cm 0cm 0cm 0cm'><p class=MsoNormal align=center style='text-align:center'><b><span style='color:red'>CAUTION: </span></b><span style='color:black'>This Email is from an EXTERNAL source. Ensure you trust this sender before clicking on any links or attachments.</span><o:p></o:p></p></td></tr></table></div></td></tr></table></td></tr></table></td></tr></table><div><p class=MsoNormal style='mso-line-height-alt:.75pt'><span lang=EN-US style='font-size:1.0pt;color:white'>ZjQcmQRYFpfptBannerEnd</span><span lang=EN-US><o:p></o:p></span></p></div><p class=MsoNormal><b><u><span lang=EN-US style='font-size:11.0pt'>Hi Patricia,</span></u></b><span lang=EN-US><o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US style='font-size:11.0pt'> </span><span lang=EN-US><o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US style='font-size:11.0pt'>We have sent the first 2 card readers to Infineon Batam last Friday. Estimate the readers will be arrived by this Friday.</span><span lang=EN-US><o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US style='font-size:11.0pt'>For the remaining 2 card readers, estimate we will receive it by this week. so estimate next week we can send it to Infineon Batam. </span><span lang=EN-US><o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US style='font-size:11.0pt'> </span><span lang=EN-US><o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US style='font-size:11.0pt'>Thank you. </span><span lang=EN-US><o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US style='font-size:11.0pt'> </span><span lang=EN-US><o:p></o:p></span></p><div><p class=MsoNormal><span lang=EN-US style='font-family:"Tahoma",sans-serif'>Regards,</span><span lang=EN-US><o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US style='font-family:"Tahoma",sans-serif'>Soenwono Suprapto | GMA & Direct Dept Head</span><span lang=EN-US><o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US style='font-family:"Tahoma",sans-serif'>T: +62 21-27937489</span><span lang=EN-US><o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US style='font-family:"Tahoma",sans-serif'>F: +62 21-27937486</span><span lang=EN-US><o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US style='font-family:"Tahoma",sans-serif'>M: +62-87771697791</span><span lang=EN-US><o:p></o:p></span></p><p class=MsoNormal><a href="http://www.moderndatasolusi.com/"><span lang=EN-US style='font-family:"Tahoma",sans-serif;color:blue'>www.moderndatasolusi.com</span></a><span lang=EN-US><o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US style='font-family:"Tahoma",sans-serif'> </span><span lang=EN-US><o:p></o:p></span></p><p class=MsoNormal><b><u><span lang=EN-US style='font-family:"Tahoma",sans-serif'>PT MODERN DATA SOLUSI </span></u></b><span lang=EN-US><o:p></o:p></span></p><p class=MsoNormal><a href="https://goo.gl/maps/ta17fqnTWbL2"><span lang=EN-US style='font-family:"Arial",sans-serif;color:black;background:white;text-decoration:none'>JL. Sultan Iskandar Muda No. 29, Kebayoran Lama Utara, Kebayoran Lama - Jakarta Selatan 12240</span></a><span lang=EN-US><o:p></o:p></span></p><p class=MsoNormal><span lang=EN-GB style='font-size:11.0pt'><img border=0 width=195 height=84 style='width:2.0312in;height:.875in' id="Picture_x0020_7" src="cid:image002.png@01D955B8.DA52E770"></span><span lang=EN-US><o:p></o:p></span></p></div><p class=MsoNormal><span lang=EN-US style='font-size:11.0pt'> </span><span lang=EN-US><o:p></o:p></span></p><div><div style='border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0cm 0cm 0cm'><p class=MsoNormal><b><span lang=EN-US style='font-size:11.0pt'>From:</span></b><span lang=EN-US style='font-size:11.0pt'> Patricia Foong <<a href="mailto:Patricia.Foong@ricoh.com.my">Patricia.Foong@ricoh.com.my</a>> <br><b>Sent:</b> 03 March 2023 15:52<br><b>To:</b> soenwono <<a href="mailto:soenwono@moderndatasolusi.com">soenwono@moderndatasolusi.com</a>><br><b>Cc:</b> 'Yan Budiman' <<a href="mailto:yan@moderndatasolusi.com">yan@moderndatasolusi.com</a>>; Justina Sim <<a href="mailto:Justina.Sim@ricoh.com.my">Justina.Sim@ricoh.com.my</a>>; Cynthia Ho <<a href="mailto:Cynthia_Ho@rapp.ricoh.com">Cynthia_Ho@rapp.ricoh.com</a>>; ZhenYu Lee <<a href="mailto:ZhenYu_Lee@rapp.ricoh.com">ZhenYu_Lee@rapp.ricoh.com</a>>; <a href="mailto:ivan.budiman@moderndatasolusi.com">ivan.budiman@moderndatasolusi.com</a>; Mabel Seow <<a href="mailto:Mabel_Seow@rapp.ricoh.com">Mabel_Seow@rapp.ricoh.com</a>>; Ben Chong <<a href="mailto:ben_chong@rapp.ricoh.com">ben_chong@rapp.ricoh.com</a>>; <a href="mailto:michael@moderndatasolusi.com">michael@moderndatasolusi.com</a>; <a href="mailto:idris@moderndatasolusi.com">idris@moderndatasolusi.com</a><br><b>Subject:</b> RE: FORTNIGHTLY MEETING @ 27th Feb 2023</span><span lang=EN-US><o:p></o:p></span></p></div></div><p class=MsoNormal> <span lang=EN-US><o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US style='font-size:11.0pt'>To add..</span><span lang=EN-US><o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US style='font-size:11.0pt'> </span><span lang=EN-US><o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US style='font-size:11.0pt'>Dear Sun Sun, </span><span lang=EN-US><o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US style='font-size:11.0pt'> </span><span lang=EN-US><o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US style='font-size:11.0pt'>I believe you some of the open items is under your coverage and yet we have not received any favorable update especially on <u>Infineon card reader delivery schedule</u> which you are suppose to come back to me yesterday and also <u>GSK SLNX licenses ordering</u> which has been pending for more than a week? What is going on?</span><span lang=EN-US><o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US style='font-size:11.0pt'> </span><span lang=EN-US><o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US style='font-size:11.0pt'>Tried to contact your mobile but fail to reach you.</span><span lang=EN-US><o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US style='font-size:11.0pt'> </span><span lang=EN-US><o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US style='font-size:11.0pt'>Kindly return my call, thank you.</span><span lang=EN-US><o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US style='font-size:11.0pt'> </span><span lang=EN-US><o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US style='font-size:11.0pt'> </span><span lang=EN-US><o:p></o:p></span></p><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><b><span lang=EN-US style='font-size:11.0pt;font-family:"Times New Roman",serif;color:#3B9B4B;mso-fareast-language:JA'>Advance Leave Notice: </span></b><b><span lang=EN-US style='font-size:11.0pt;font-family:"Times New Roman",serif;color:#2F5496;mso-fareast-language:JA'>Nil </span></b><span lang=EN-US><o:p></o:p></span></p><p class=MsoNormal><b><span lang=EN-US style='font-size:11.0pt;font-family:"Times New Roman",serif;color:#3B9B4B;mso-fareast-language:JA'>Public Holiday: </span></b><b><span lang=EN-US style='font-size:11.0pt;font-family:"Times New Roman",serif;color:#2F5496;mso-fareast-language:JA'>Nil</span></b><span lang=EN-US><o:p></o:p></span></p><p class=MsoNormal><b><span lang=EN-US style='font-size:11.0pt;font-family:"Times New Roman",serif;color:#2F5496;mso-fareast-language:JA'> </span></b><span lang=EN-US><o:p></o:p></span></p><p class=MsoNormal><b><span lang=EN-US style='font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060'> </span></b><span lang=EN-US><o:p></o:p></span></p><p class=MsoNormal style='margin-bottom:6.0pt;text-autospace:none'><b><span lang=EN-US style='font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060'>Thank you.</span></b><span lang=EN-US><o:p></o:p></span></p><p class=MsoNormal style='margin-bottom:6.0pt;text-autospace:none'><b><span lang=EN-US style='font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060'>Patricia Foong </span></b><span lang=EN-US style='font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060'><br>Senior Global Account Coordinator<br>Ricoh Global Services Greater Asia Pacific<br>Business Operation Division</span><span lang=EN-US><o:p></o:p></span></p><p class=MsoNormal style='margin-bottom:6.0pt;text-autospace:none'><span lang=EN-US style='font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060'>Mobile Phone : +6016 410 4493</span><span lang=EN-US><o:p></o:p></span></p><p class=MsoNormal style='margin-bottom:12.0pt;text-autospace:none'><a href="mailto:patricia.foong@ricoh.com.my"><span lang=EN-US style='font-size:11.0pt;font-family:"Arial",sans-serif;color:#0070C0'>patricia.foong@ricoh.com.my</span></a><span lang=EN-US><o:p></o:p></span></p><p class=MsoNormal style='margin-bottom:6.0pt;text-autospace:none'><b><span lang=EN-US style='font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060'>RICOH (Malaysia) Sdn Bhd (10078-W)</span></b><span lang=EN-US style='font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060'> </span><span lang=EN-US><o:p></o:p></span></p><p class=MsoNormal style='text-autospace:none'><span lang=EN-US style='font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060'>UG-D6, Level Upper Ground,</span><span lang=EN-US><o:p></o:p></span></p><p class=MsoNormal style='text-autospace:none'><span lang=EN-US style='font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060'>Utropolis Suites 2, Jalan Kontraktor U1/14,</span><span lang=EN-US><o:p></o:p></span></p><p class=MsoNormal style='text-autospace:none'><span lang=EN-US style='font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060'>40150 Shah Alam, Selangor,</span><span lang=EN-US><o:p></o:p></span></p><p class=MsoNormal style='text-autospace:none'><span lang=EN-US style='font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060'>Malaysia.</span><span lang=EN-US><o:p></o:p></span></p><p class=MsoNormal style='line-height:105%'><span lang=EN-US style='font-size:11.0pt;line-height:105%;font-family:"Arial",sans-serif;color:#666666'> </span><span lang=EN-US><o:p></o:p></span></p><p class=MsoNormal style='line-height:105%'><span lang=EN-US style='font-size:11.0pt;line-height:105%;font-family:"Arial",sans-serif;color:#002060'>Service Hotline: 1300 88 8228</span><span lang=EN-US><o:p></o:p></span></p><p class=MsoNormal style='line-height:105%'><span lang=EN-US style='font-size:11.0pt;line-height:105%;font-family:"Arial",sans-serif;color:#002060'>Website:</span><span lang=EN-US style='font-size:11.0pt;line-height:105%;font-family:"Arial",sans-serif;color:#666666'> </span><a href="http://www.ricoh.com.my/"><span lang=EN-US style='font-size:11.0pt;line-height:105%;font-family:"Arial",sans-serif;color:blue'>www.ricoh.com.my</span></a><span lang=EN-US><o:p></o:p></span></p><p class=MsoNormal style='margin-bottom:6.0pt;text-autospace:none'><span lang=EN-US style='font-size:11.0pt;font-family:"Arial",sans-serif;color:blue'> </span><span lang=EN-US><o:p></o:p></span></p><p class=MsoNormal style='line-height:105%'><a href="https://www.ricoh.com.my/"><span lang=EN-US style='font-size:11.0pt;line-height:105%;color:black;text-decoration:none'><img border=0 width=600 height=184 style='width:6.25in;height:1.9166in' id="_x0000_i1030" src="cid:image001.jpg@01D955B8.DA52E770"></span></a><span lang=EN-US><o:p></o:p></span></p><p class=MsoNormal style='line-height:105%'><span lang=EN-US style='font-size:11.0pt;line-height:105%;color:black'> </span><span lang=EN-US><o:p></o:p></span></p><p class=MsoNormal><i><span lang=EN-US style='font-size:9.0pt;color:#3F621F'>This message together with any attachments is confidential and intended solely for the person or entity to whom it is addressed. It contains information that is confidential and that may be legally privileged. If you are not the intended recipient (or if you have received this message in error), please notify the sender immediately by replying to this message and delete this e-mail (and any other record of it) from your system. Please do not copy or use it for any purpose. Recipient is advised to check this email and any attachments for the presence of trojans or viruses. The company accepts no liability for any damage caused by any virus transmitted by this email.</span></i><span lang=EN-US><o:p></o:p></span></p></div><p class=MsoNormal><span lang=EN-US style='font-size:11.0pt'> </span><span lang=EN-US><o:p></o:p></span></p><div><div style='border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0cm 0cm 0cm'><p class=MsoNormal><b><span lang=EN-US style='font-size:11.0pt'>From:</span></b><span lang=EN-US style='font-size:11.0pt'> Mabel Seow <</span><a href="mailto:Mabel_Seow@rapp.ricoh.com"><span lang=EN-US style='font-size:11.0pt'>Mabel_Seow@rapp.ricoh.com</span></a><span lang=EN-US style='font-size:11.0pt'>> <br><b>Sent:</b> Friday, March 3, 2023 4:19 PM<br><b>To:</b> Patricia Foong <</span><a href="mailto:Patricia.Foong@ricoh.com.my"><span lang=EN-US style='font-size:11.0pt'>Patricia.Foong@ricoh.com.my</span></a><span lang=EN-US style='font-size:11.0pt'>>; soenwono <</span><a href="mailto:soenwono@moderndatasolusi.com"><span lang=EN-US style='font-size:11.0pt'>soenwono@moderndatasolusi.com</span></a><span lang=EN-US style='font-size:11.0pt'>>; </span><a href="mailto:idris@moderndatasolusi.com"><span lang=EN-US style='font-size:11.0pt'>idris@moderndatasolusi.com</span></a><span lang=EN-US style='font-size:11.0pt'>; </span><a href="mailto:michael@moderndatasolusi.com"><span lang=EN-US style='font-size:11.0pt'>michael@moderndatasolusi.com</span></a><span lang=EN-US style='font-size:11.0pt'>; Ben Chong <</span><a href="mailto:ben_chong@rapp.ricoh.com"><span lang=EN-US style='font-size:11.0pt'>ben_chong@rapp.ricoh.com</span></a><span lang=EN-US style='font-size:11.0pt'>><br><b>Cc:</b> 'Yan Budiman' <</span><a href="mailto:yan@moderndatasolusi.com"><span lang=EN-US style='font-size:11.0pt'>yan@moderndatasolusi.com</span></a><span lang=EN-US style='font-size:11.0pt'>>; Justina Sim <</span><a href="mailto:Justina.Sim@ricoh.com.my"><span lang=EN-US style='font-size:11.0pt'>Justina.Sim@ricoh.com.my</span></a><span lang=EN-US style='font-size:11.0pt'>>; Cynthia Ho <</span><a href="mailto:Cynthia_Ho@rapp.ricoh.com"><span lang=EN-US style='font-size:11.0pt'>Cynthia_Ho@rapp.ricoh.com</span></a><span lang=EN-US style='font-size:11.0pt'>>; ZhenYu Lee <</span><a href="mailto:ZhenYu_Lee@rapp.ricoh.com"><span lang=EN-US style='font-size:11.0pt'>ZhenYu_Lee@rapp.ricoh.com</span></a><span lang=EN-US style='font-size:11.0pt'>>; </span><a href="mailto:ivan.budiman@moderndatasolusi.com"><span lang=EN-US style='font-size:11.0pt'>ivan.budiman@moderndatasolusi.com</span></a><span lang=EN-US style='font-size:11.0pt'><br><b>Subject:</b> RE: FORTNIGHTLY MEETING @ 27th Feb 2023</span><span lang=EN-US><o:p></o:p></span></p></div></div><p class=MsoNormal><span lang=EN-US> <o:p></o:p></span></p><p class=MsoNormal><span lang=EN-SG style='font-size:12.0pt;font-family:"Biome",sans-serif'>Hello Michael,</span><span lang=EN-US><o:p></o:p></span></p><p class=MsoNormal><span lang=EN-SG style='font-size:12.0pt;font-family:"Biome",sans-serif'> </span><span lang=EN-US><o:p></o:p></span></p><p class=MsoNormal><span lang=EN-SG style='font-size:12.0pt;font-family:"Biome",sans-serif'>As mentioned in our messages, we need PTM to provide update soonest for </span><span lang=EN-US><o:p></o:p></span></p><p class=MsoNormal><span lang=EN-SG style='font-size:12.0pt;font-family:"Biome",sans-serif'>William Sonoma - 2 units of IMC2500 </span><span lang=EN-US><o:p></o:p></span></p><p class=MsoNormal><span lang=EN-SG style='font-size:12.0pt;font-family:"Biome",sans-serif'>On when delivery can be provided. We have understanding that device is ready in RAPO. </span><span lang=EN-US><o:p></o:p></span></p><p class=MsoNormal><span lang=EN-SG style='font-size:12.0pt;font-family:"Biome",sans-serif'> </span><span lang=EN-US><o:p></o:p></span></p><p class=MsoNormal><span lang=EN-SG style='font-size:12.0pt;font-family:"Biome",sans-serif'>Our GMA customer is impacted with such long delays, when they had confirmed their order since Oct 22. This has impact on Ricoh’s reputation and image. </span><span lang=EN-US><o:p></o:p></span></p><p class=MsoNormal><span lang=EN-SG style='font-size:12.0pt;font-family:"Biome",sans-serif'> </span><span lang=EN-US><o:p></o:p></span></p><p class=MsoNormal><span lang=EN-SG style='font-size:12.0pt;font-family:"Biome",sans-serif'>Kindly help to expedite payment so that customer can have their device before the end of Mar. </span><span lang=EN-US><o:p></o:p></span></p><p class=MsoNormal><span lang=EN-SG style='font-size:12.0pt;font-family:"Biome",sans-serif'> </span><span lang=EN-US><o:p></o:p></span></p><p class=MsoNormal><span lang=EN-SG style='font-size:12.0pt;font-family:"Biome",sans-serif'>I look forward to you soonest update. </span><span lang=EN-US><o:p></o:p></span></p><p class=MsoNormal><span lang=EN-SG style='font-size:12.0pt;font-family:"Biome",sans-serif'> </span><span lang=EN-US><o:p></o:p></span></p><p class=MsoNormal><span lang=EN-SG style='font-size:12.0pt;font-family:"Biome",sans-serif'>Thank you. </span><span lang=EN-US><o:p></o:p></span></p><p class=MsoNormal><span lang=EN-SG style='font-size:12.0pt;font-family:"Biome",sans-serif'> </span><span lang=EN-US><o:p></o:p></span></p><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span lang=EN-US style='font-family:"Arial",sans-serif;color:#70AD47;mso-fareast-language:JA'>Advance Biz Travel Notice: 20-23 Mar</span><span lang=EN-US><o:p></o:p></span></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span lang=EN-US style='font-family:"Arial",sans-serif;color:#70AD47;mso-fareast-language:JA'>Advance Leave Notice: 13-14 Mar</span><span lang=EN-US><o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US style='font-family:"Arial",sans-serif;color:#70AD47;mso-fareast-language:JA'>Public Holiday: 7 Mar (Good Friday)</span><span lang=EN-US><o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US style='font-family:"Arial",sans-serif;color:#70AD47;mso-fareast-language:JA'> </span><span lang=EN-US><o:p></o:p></span></p><p class=MsoNormal style='margin-bottom:12.0pt'><span lang=EN-US style='font-family:"Arial",sans-serif;color:black;mso-fareast-language:JA'>Kind regards<br><br><b>Mabel Seow</b><br>Head of Service Management, Asia Pacific<br>Ricoh Global Services Greater Asia Pacific<br>RICOH Digital Services BU</span><span lang=EN-US><o:p></o:p></span></p><p class=MsoNormal><b><span lang=EN-US style='font-family:"Arial",sans-serif;color:black;mso-fareast-language:JA'>RICOH ASIA PACIFIC PTE LTD </span></b><span lang=EN-US style='font-family:"Arial",sans-serif;color:black;mso-fareast-language:JA'><br></span><span lang=EN-SG style='font-size:11.0pt;font-family:"Arial",sans-serif;mso-fareast-language:JA'>20W Pasir Panjang Road, </span><span lang=EN-US><o:p></o:p></span></p><p class=MsoNormal><span lang=EN-SG style='font-size:11.0pt;font-family:"Arial",sans-serif;mso-fareast-language:JA'>#04-28 Maplestree Business City,</span><span lang=EN-US><o:p></o:p></span></p><p class=MsoNormal><span lang=EN-SG style='font-size:11.0pt;font-family:"Arial",sans-serif;mso-fareast-language:JA'>Singapore 117439</span><span lang=EN-US><o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US style='font-family:"Arial",sans-serif;color:black;mso-fareast-language:JA'>Phone: (65) 6308 9160<br></span><a href="mailto:mabel_seow@rapp.ricoh.com"><span lang=EN-US style='font-family:"Arial",sans-serif;mso-fareast-language:JA'>mabel_seow@rapp.ricoh.com</span></a><span lang=EN-US style='font-family:"Arial",sans-serif;color:black;mso-fareast-language:JA'><br></span><a href="http://www.ricoh-ap.com "><span lang=EN-US style='font-family:"Arial",sans-serif;color:blue;mso-fareast-language:JA'>www.ricoh-ap.com </span></a><span lang=EN-US><o:p></o:p></span></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span lang=EN-US style='font-size:13.5pt;font-family:"Arial",sans-serif;color:black;mso-fareast-language:JA'> </span><span lang=EN-US><o:p></o:p></span></p><table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 width="73%" style='width:73.0%;background:white'><tr><td width="40%" style='width:40.0%;padding:0cm 0cm 0cm 0cm'><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Times New Roman",serif;color:black'> </span><o:p></o:p></p></td></tr><tr><td valign=bottom style='padding:0cm 0cm 0cm 0cm'><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='font-size:11.0pt;font-family:"Times New Roman",serif;color:black'><img border=0 width=88 height=31 style='width:.9166in;height:.3229in' id="Picture_x0020_6" src="cid:image003.gif@01D955B8.DA52E770"></span><o:p></o:p></p></td><td valign=bottom style='padding:0cm 0cm 0cm 0cm'><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Times New Roman",serif;color:black'> </span><o:p></o:p></p></td></tr><tr><td valign=bottom style='padding:0cm 0cm 0cm 0cm'><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><i><span style='font-size:8.0pt;font-family:"Arial",sans-serif;color:#999999'><br>This message together with any attachments is confidential and intended solely for the person or entity to whom it is addressed. It contains information that is confidential and that may be legally privileged. If you are not the intended recipient (or if you have received this message in error), please notify the sender immediately by replying to this message and delete this e-mail (and any other record of it) from your system. Please do not copy or use it for any purpose. Recipient is advised to check this email and any attachments for the presence of trojans or viruses. The company accepts no liability for any damage caused by any virus transmitted by this email.</span></i><o:p></o:p></p></td><td style='padding:0cm 0cm 0cm 0cm'></td></tr><tr><td valign=bottom style='padding:0cm 0cm 0cm 0cm'><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Times New Roman",serif;color:black'><img border=0 width=421 height=32 style='width:4.3854in;height:.3333in' id="Picture_x0020_5" src="cid:image004.gif@01D955B8.DA52E770"></span><o:p></o:p></p></td><td valign=bottom style='padding:0cm 0cm 0cm 0cm'><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Times New Roman",serif;color:black'> </span><o:p></o:p></p></td></tr></table><p class=MsoNormal><span lang=EN-US style='font-size:11.0pt;mso-fareast-language:JA'><img border=0 width=600 height=184 style='width:6.25in;height:1.9166in' id="Picture_x0020_4" src="cid:image005.jpg@01D955B8.DA52E770"></span><span lang=EN-US><o:p></o:p></span></p></div><p class=MsoNormal><span lang=EN-SG style='font-size:12.0pt;font-family:"Biome",sans-serif'> </span><span lang=EN-US><o:p></o:p></span></p><div><div style='border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0cm 0cm 0cm'><p class=MsoNormal><b><span lang=EN-US style='font-size:11.0pt'>From:</span></b><span lang=EN-US style='font-size:11.0pt'> Patricia Foong <</span><a href="mailto:Patricia.Foong@ricoh.com.my"><span lang=EN-US style='font-size:11.0pt'>Patricia.Foong@ricoh.com.my</span></a><span lang=EN-US style='font-size:11.0pt'>> <br><b>Sent:</b> Wednesday, March 1, 2023 8:51 PM<br><b>To:</b> soenwono <</span><a href="mailto:soenwono@moderndatasolusi.com"><span lang=EN-US style='font-size:11.0pt'>soenwono@moderndatasolusi.com</span></a><span lang=EN-US style='font-size:11.0pt'>>; </span><a href="mailto:idris@moderndatasolusi.com"><span lang=EN-US style='font-size:11.0pt'>idris@moderndatasolusi.com</span></a><span lang=EN-US style='font-size:11.0pt'>; </span><a href="mailto:michael@moderndatasolusi.com"><span lang=EN-US style='font-size:11.0pt'>michael@moderndatasolusi.com</span></a><span lang=EN-US style='font-size:11.0pt'>; Ben Chong <</span><a href="mailto:ben_chong@rapp.ricoh.com"><span lang=EN-US style='font-size:11.0pt'>ben_chong@rapp.ricoh.com</span></a><span lang=EN-US style='font-size:11.0pt'>><br><b>Cc:</b> 'Yan Budiman' <</span><a href="mailto:yan@moderndatasolusi.com"><span lang=EN-US style='font-size:11.0pt'>yan@moderndatasolusi.com</span></a><span lang=EN-US style='font-size:11.0pt'>>; Mabel Seow <</span><a href="mailto:Mabel_Seow@rapp.ricoh.com"><span lang=EN-US style='font-size:11.0pt'>Mabel_Seow@rapp.ricoh.com</span></a><span lang=EN-US style='font-size:11.0pt'>>; Justina Sim <</span><a href="mailto:Justina.Sim@ricoh.com.my"><span lang=EN-US style='font-size:11.0pt'>Justina.Sim@ricoh.com.my</span></a><span lang=EN-US style='font-size:11.0pt'>>; Cynthia Ho <</span><a href="mailto:Cynthia_Ho@rapp.ricoh.com"><span lang=EN-US style='font-size:11.0pt'>Cynthia_Ho@rapp.ricoh.com</span></a><span lang=EN-US style='font-size:11.0pt'>>; ZhenYu Lee <</span><a href="mailto:ZhenYu_Lee@rapp.ricoh.com"><span lang=EN-US style='font-size:11.0pt'>ZhenYu_Lee@rapp.ricoh.com</span></a><span lang=EN-US style='font-size:11.0pt'>>; </span><a href="mailto:ivan.budiman@moderndatasolusi.com"><span lang=EN-US style='font-size:11.0pt'>ivan.budiman@moderndatasolusi.com</span></a><span lang=EN-US style='font-size:11.0pt'>; Ben BW Chong <</span><a href="mailto:BenChong@ricoh.sg"><span lang=EN-US style='font-size:11.0pt'>BenChong@ricoh.sg</span></a><span lang=EN-US style='font-size:11.0pt'>><br><b>Subject:</b> RE: FORTNIGHTLY MEETING @ 27th Feb 2023</span><span lang=EN-US><o:p></o:p></span></p></div></div><p class=MsoNormal><span lang=EN-SG> </span><span lang=EN-US><o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US style='font-size:11.0pt'>Adding </span><a id=OWAAM2852B476615447AFABE5395D80073515 href="mailto:ben_chong@rapp.ricoh.com"><span lang=EN-US style='font-size:11.0pt;font-family:"Calibri",sans-serif;text-decoration:none'>@Ben Chong</span></a><span lang=EN-US><o:p></o:p></span></p><p class=MsoNormal><i><span lang=EN-US style='font-size:11.0pt;color:#0070C0'> </span></i><span lang=EN-US><o:p></o:p></span></p><p class=MsoNormal><b><span lang=EN-US style='font-size:11.0pt'>Dear Ben</span></b><span lang=EN-US style='font-size:11.0pt'>, good day.</span><span lang=EN-US><o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US style='font-size:11.0pt'> </span><span lang=EN-US><o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US style='font-size:11.0pt'>May I please draw your kind attention and assistance to look in the support that we are getting from PTM…</span><span lang=EN-US><o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US style='font-size:11.0pt'> </span><span lang=EN-US><o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US style='font-size:11.0pt'>We need your intervention to improve the situation as PTM has not been very responsive with regards to GMA accounts and only after numerous chasers to get an update which has caused both RGS and customers extremely frustrated…very unhealthy…</span><span lang=EN-US><o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US style='font-size:11.0pt'> </span><span lang=EN-US><o:p></o:p></span></p><p class=MsoNormal><b><span lang=EN-US style='font-size:11.0pt'>Dear All</span></b><span lang=EN-US style='font-size:11.0pt'>, good day.</span><span lang=EN-US><o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US style='font-size:11.0pt'> </span><span lang=EN-US><o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US style='font-size:11.0pt'>Please find the update for I<span style='background:yellow;mso-highlight:yellow'>nfineon</span>, <span style='background:yellow;mso-highlight:yellow'>Amazon</span> and also the remaining accounts that is pending for an update from PTM in <span style='color:#0070C0'>BLUE </span>:</span><span lang=EN-US><o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US style='font-size:11.0pt'> </span><span lang=EN-US><o:p></o:p></span></p><p class=MsoNormal><b><u><span lang=EN-US style='font-size:11.0pt;color:#548235'>GSK-Order Delivery Date</span></u></b><span lang=EN-US><o:p></o:p></span></p><p class=MsoNormal><i><span lang=EN-US style='font-size:11.0pt;color:#002060'> </span></i><span lang=EN-US><o:p></o:p></span></p><p class=MsoNormal><i><span lang=EN-US style='font-size:11.0pt'>-1 x IM C300F</span></i><span lang=EN-US><o:p></o:p></span></p><p class=MsoNormal><i><span lang=EN-US style='font-size:11.0pt'>-Device delivered and installed, pending for card reader ETA date, SLNX license needs to be order and IP address (have yet to check with customer).</span></i><span lang=EN-US><o:p></o:p></span></p><p class=MsoNormal><i><span lang=EN-US style='font-size:11.0pt'>-Sun Sun to provide update on the by <u>30<sup>th</sup> Jan 2023 (next Monday)</u>. </span></i><span lang=EN-US><o:p></o:p></span></p><p class=MsoNormal><i><span lang=EN-US style='font-size:11.0pt'>-IP address still pending from customer to provide, Card Reader ETA date and SLNX license to RAPO SCM. Sun Sun to update by 14th Feb.</span></i><span lang=EN-US><o:p></o:p></span></p><p class=MsoNormal><i><span lang=EN-US style='font-size:11.0pt;color:red'>-</span></i><span lang=EN-US> </span><i><span lang=EN-US style='font-size:11.0pt;color:red'>Card reader tentatively ETA PTM next week, IP address still pending from the central customer to advise the local entity, SLNX and M & S license still working internal for order placement. </span></i><span lang=EN-US><o:p></o:p></span></p><p class=MsoNormal><i><span lang=EN-US style='font-size:11.0pt;color:#0070C0'>-Pending IP address from the customer, SLNX and M & S license order placement status.</span></i><span lang=EN-US><o:p></o:p></span></p><p class=MsoNormal><i><span lang=EN-US style='font-size:11.0pt;color:#0070C0'> </span></i><span lang=EN-US><o:p></o:p></span></p><p class=MsoNormal><b><u><span lang=EN-US style='font-size:11.0pt;color:#548235'>Amazon</span></u></b><span lang=EN-US><o:p></o:p></span></p><p class=MsoNormal><b><span lang=EN-US style='font-size:11.0pt;color:#548235'> </span></b><span lang=EN-US><o:p></o:p></span></p><p class=MsoNormal><i><span lang=EN-US style='font-size:11.0pt'>-2 x IM C2500</span></i><span lang=EN-US><o:p></o:p></span></p><p class=MsoNormal><i><span lang=EN-US style='font-size:11.0pt'>-Payment been made, pending for shipment arrangement and also import license renewal .</span></i><span lang=EN-US><o:p></o:p></span></p><p class=MsoNormal><i><span lang=EN-US style='font-size:11.0pt'>Machine will ETA Indonesia on 24th of February 2023 and tentative delivery date will be <u>1st week of March</u>.</span></i><span lang=EN-US><o:p></o:p></span></p><p class=MsoNormal><i><span lang=EN-US style='font-size:11.0pt'>-No change.</span></i><span lang=EN-US><o:p></o:p></span></p><p class=MsoNormal><i><span lang=EN-US style='font-size:11.0pt;color:red'>- Fitri from PTM SCM division will provide an update on the shipment status.</span></i><span lang=EN-US><o:p></o:p></span></p><p class=MsoNormal><i><span lang=EN-US style='font-size:11.0pt;color:#0070C0'>-Shipment ETA PTM on 6<sup>th</sup> Mar and PTM is ensure that delivery is to be done upon receipt without further delay. </span></i><span lang=EN-US><o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US style='font-size:11.0pt'> </span><span lang=EN-US><o:p></o:p></span></p><p class=MsoNormal><b><u><span lang=EN-US style='font-size:11.0pt;color:#548235'>Infineon (Order Delivery)</span></u></b><span lang=EN-US><o:p></o:p></span></p><p class=MsoNormal><b><span lang=EN-US style='font-size:11.0pt;color:#548235'> </span></b><span lang=EN-US><o:p></o:p></span></p><p class=MsoNormal><i><span lang=EN-US style='font-size:11.0pt;color:red'>-Total 4 card readers are pending for delivery :</span></i><span lang=EN-US><o:p></o:p></span></p><p class=MsoNormal><i><span lang=EN-US style='font-size:11.0pt;color:red'>- 2 x card readers, received and will arrange for delivery this week </span></i><span lang=EN-US><o:p></o:p></span></p><p class=MsoNormal><i><span lang=EN-US style='font-size:11.0pt;color:#0070C0'>-Has the delivery date been fixed?</span></i><span lang=EN-US><o:p></o:p></span></p><p class=MsoNormal><i><span lang=EN-US style='font-size:11.0pt;color:red'> </span></i><span lang=EN-US><o:p></o:p></span></p><p class=MsoNormal><i><span lang=EN-US style='font-size:11.0pt;color:red'>-2 x card readers, Sun Sun is checking on the ETA date with his SCM team and will revert by 28th Feb</span></i><span lang=EN-US><o:p></o:p></span></p><p class=MsoNormal><i><span lang=EN-US style='font-size:11.0pt;color:#0070C0'>-Payment made and ETA by next week.</span></i><span lang=EN-US><o:p></o:p></span></p><p class=MsoNormal><i><span lang=EN-US style='font-size:11.0pt;color:#0070C0'> </span></i><span lang=EN-US><o:p></o:p></span></p><p class=MsoNormal><i><span lang=EN-US style='font-size:11.0pt;color:red'>Sun Sun to provide an explanation on the 4 devices mainframe delinquent shipment from mid Nov'22 to Jan'23.</span></i><span lang=EN-US><o:p></o:p></span></p><p class=MsoNormal><i><span lang=EN-US style='font-size:11.0pt;color:#0070C0'>-Still pending for an explanation.</span></i><span lang=EN-US><o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US style='font-size:11.0pt'> </span><span lang=EN-US><o:p></o:p></span></p><p class=MsoNormal><b><u><span lang=EN-US style='font-size:11.0pt;color:#548235'>Google Papercut-Order</span></u></b><span lang=EN-US><o:p></o:p></span></p><p class=MsoNormal><i><span lang=EN-US style='font-size:11.0pt'> </span></i><span lang=EN-US><o:p></o:p></span></p><p class=MsoNormal><i><span lang=EN-US style='font-size:11.0pt'>-IM C3000, had backlog on production delayed until <u>end of Jan 2023</u>.</span></i><span lang=EN-US><o:p></o:p></span></p><p class=MsoNormal><i><span lang=EN-US style='font-size:11.0pt'>- Production delay - Device is at PTM warehouse. Site location is currently close. Local customer requested to deliver end of Feb early March. Some accessories is unavailable </span></i><span lang=EN-US><o:p></o:p></span></p><p class=MsoNormal><i><span lang=EN-US style='font-size:11.0pt'>(availability in Feb 2023). </span></i><span lang=EN-US><o:p></o:p></span></p><p class=MsoNormal><i><span lang=EN-US style='font-size:11.0pt'>-Sun Sun to provide breakdown of accessories that is unavailable and by to provide breakdown of accessories by today <u>27th Jan 2023</u>.</span></i><span lang=EN-US><o:p></o:p></span></p><p class=MsoNormal><i><span lang=EN-US style='font-size:11.0pt'>-</span></i><span lang=EN-US> (a) </span><i><span lang=EN-US style='font-size:11.0pt'>Bridge Unit BU3090</span></i><span lang=EN-US><o:p></o:p></span></p><p class=MsoNormal><i><span lang=EN-US style='font-size:11.0pt'>(b) Booklet Finisher SR3270</span></i><span lang=EN-US><o:p></o:p></span></p><p class=MsoNormal><i><span lang=EN-US style='font-size:11.0pt'>-</span></i><span lang=EN-US> </span><i><span lang=EN-US style='font-size:11.0pt;color:red'>PTM waiting for AR to be settled before payment for accessories. Patricia requested PTM management to release payment while RGS is working on the payment issue and Ariba set up.</span></i><span lang=EN-US><o:p></o:p></span></p><p class=MsoNormal><b><i><span lang=EN-US style='font-size:11.0pt;color:#0070C0'>-Idris/Michael,</span></i></b><i><span lang=EN-US style='font-size:11.0pt;color:#0070C0'> kindly confirm if you are able to release payment so that we could close out this order soonest.</span></i><span lang=EN-US><o:p></o:p></span></p><p class=MsoNormal><i><span lang=EN-US style='font-size:11.0pt;color:#0070C0'> </span></i><span lang=EN-US><o:p></o:p></span></p><p class=MsoNormal><b><u><span lang=EN-US style='font-size:11.0pt;color:#548235'>William Sonoma (Order Delivery)</span></u></b><span lang=EN-US><o:p></o:p></span></p><p class=MsoNormal><b><span lang=EN-US style='font-size:11.0pt;color:#548235'> </span></b><span lang=EN-US><o:p></o:p></span></p><p class=MsoNormal><i><span lang=EN-US style='font-size:11.0pt;color:red'>-PO placed in last Oct and still pending for delivery. Escalated to Idris and pending for an update on shipment status.</span></i><span lang=EN-US><o:p></o:p></span></p><p class=MsoNormal><i><span lang=EN-US style='font-size:11.0pt;color:#0070C0'>-Still no update on shipment status.</span></i><span lang=EN-US><o:p></o:p></span></p><p class=MsoNormal><i><span lang=EN-US style='font-size:11.0pt;color:#0070C0'> </span></i><span lang=EN-US><o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US style='font-size:11.0pt'>Looking forward to hearing from you.</span><span lang=EN-US><o:p></o:p></span></p><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><b><span lang=EN-US style='font-size:11.0pt;font-family:"Times New Roman",serif;color:#3B9B4B;mso-fareast-language:JA'>Advance Leave Notice: </span></b><b><span lang=EN-US style='font-size:11.0pt;font-family:"Times New Roman",serif;color:#2F5496;mso-fareast-language:JA'>Nil </span></b><span lang=EN-US><o:p></o:p></span></p><p class=MsoNormal><b><span lang=EN-US style='font-size:11.0pt;font-family:"Times New Roman",serif;color:#3B9B4B;mso-fareast-language:JA'>Public Holiday: </span></b><b><span lang=EN-US style='font-size:11.0pt;font-family:"Times New Roman",serif;color:#2F5496;mso-fareast-language:JA'>Nil</span></b><span lang=EN-US><o:p></o:p></span></p><p class=MsoNormal><b><span lang=EN-US style='font-size:11.0pt;font-family:"Times New Roman",serif;color:#2F5496;mso-fareast-language:JA'> </span></b><span lang=EN-US><o:p></o:p></span></p><p class=MsoNormal><b><span lang=EN-US style='font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060'> </span></b><span lang=EN-US><o:p></o:p></span></p><p class=MsoNormal style='margin-bottom:6.0pt;text-autospace:none'><b><span lang=EN-US style='font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060'>Thank you.</span></b><span lang=EN-US><o:p></o:p></span></p><p class=MsoNormal style='margin-bottom:6.0pt;text-autospace:none'><b><span lang=EN-US style='font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060'>Patricia Foong </span></b><span lang=EN-US style='font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060'><br>Senior Global Account Coordinator<br>Ricoh Global Services Greater Asia Pacific<br>Business Operation Division</span><span lang=EN-US><o:p></o:p></span></p><p class=MsoNormal style='margin-bottom:6.0pt;text-autospace:none'><span lang=EN-US style='font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060'>Mobile Phone : +6016 410 4493</span><span lang=EN-US><o:p></o:p></span></p><p class=MsoNormal style='margin-bottom:12.0pt;text-autospace:none'><a href="mailto:patricia.foong@ricoh.com.my"><span lang=EN-US style='font-size:11.0pt;font-family:"Arial",sans-serif;color:#0070C0'>patricia.foong@ricoh.com.my</span></a><span lang=EN-US><o:p></o:p></span></p><p class=MsoNormal style='margin-bottom:6.0pt;text-autospace:none'><b><span lang=EN-US style='font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060'>RICOH (Malaysia) Sdn Bhd (10078-W)</span></b><span lang=EN-US style='font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060'> </span><span lang=EN-US><o:p></o:p></span></p><p class=MsoNormal style='text-autospace:none'><span lang=EN-US style='font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060'>UG-D6, Level Upper Ground,</span><span lang=EN-US><o:p></o:p></span></p><p class=MsoNormal style='text-autospace:none'><span lang=EN-US style='font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060'>Utropolis Suites 2, Jalan Kontraktor U1/14,</span><span lang=EN-US><o:p></o:p></span></p><p class=MsoNormal style='text-autospace:none'><span lang=EN-US style='font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060'>40150 Shah Alam, Selangor,</span><span lang=EN-US><o:p></o:p></span></p><p class=MsoNormal style='text-autospace:none'><span lang=EN-US style='font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060'>Malaysia.</span><span lang=EN-US><o:p></o:p></span></p><p class=MsoNormal style='line-height:105%'><span lang=EN-US style='font-size:11.0pt;line-height:105%;font-family:"Arial",sans-serif;color:#666666'> </span><span lang=EN-US><o:p></o:p></span></p><p class=MsoNormal style='line-height:105%'><span lang=EN-US style='font-size:11.0pt;line-height:105%;font-family:"Arial",sans-serif;color:#002060'>Service Hotline: 1300 88 8228</span><span lang=EN-US><o:p></o:p></span></p><p class=MsoNormal style='line-height:105%'><span lang=EN-US style='font-size:11.0pt;line-height:105%;font-family:"Arial",sans-serif;color:#002060'>Website:</span><span lang=EN-US style='font-size:11.0pt;line-height:105%;font-family:"Arial",sans-serif;color:#666666'> </span><a href="http://www.ricoh.com.my/"><span lang=EN-US style='font-size:11.0pt;line-height:105%;font-family:"Arial",sans-serif;color:blue'>www.ricoh.com.my</span></a><span lang=EN-US><o:p></o:p></span></p><p class=MsoNormal style='margin-bottom:6.0pt;text-autospace:none'><span lang=EN-US style='font-size:11.0pt;font-family:"Arial",sans-serif;color:blue'> </span><span lang=EN-US><o:p></o:p></span></p><p class=MsoNormal style='line-height:105%'><a href="https://www.ricoh.com.my/"><span lang=EN-US style='font-size:11.0pt;line-height:105%;color:black;text-decoration:none'><img border=0 width=600 height=184 style='width:6.25in;height:1.9166in' id="Picture_x0020_1" src="cid:image001.jpg@01D955B8.DA52E770"></span></a><span lang=EN-US><o:p></o:p></span></p><p class=MsoNormal style='line-height:105%'><span lang=EN-US style='font-size:11.0pt;line-height:105%;color:black'> </span><span lang=EN-US><o:p></o:p></span></p><p class=MsoNormal><i><span lang=EN-US style='font-size:9.0pt;color:#3F621F'>This message together with any attachments is confidential and intended solely for the person or entity to whom it is addressed. It contains information that is confidential and that may be legally privileged. If you are not the intended recipient (or if you have received this message in error), please notify the sender immediately by replying to this message and delete this e-mail (and any other record of it) from your system. Please do not copy or use it for any purpose. Recipient is advised to check this email and any attachments for the presence of trojans or viruses. The company accepts no liability for any damage caused by any virus transmitted by this email.</span></i><span lang=EN-US><o:p></o:p></span></p></div><p class=MsoNormal><span lang=EN-US style='font-size:11.0pt'> </span><span lang=EN-US><o:p></o:p></span></p><div><div style='border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0cm 0cm 0cm'><p class=MsoNormal><b><span lang=EN-US style='font-size:11.0pt'>From:</span></b><span lang=EN-US style='font-size:11.0pt'> Patricia Foong <br><b>Sent:</b> Monday, February 27, 2023 10:36 PM<br><b>To:</b> soenwono <</span><a href="mailto:soenwono@moderndatasolusi.com"><span lang=EN-US style='font-size:11.0pt'>soenwono@moderndatasolusi.com</span></a><span lang=EN-US style='font-size:11.0pt'>><br><b>Cc:</b> </span><a href="mailto:idris@moderndatasolusi.com"><span lang=EN-US style='font-size:11.0pt'>idris@moderndatasolusi.com</span></a><span lang=EN-US style='font-size:11.0pt'>; 'Yan Budiman' <</span><a href="mailto:yan@moderndatasolusi.com"><span lang=EN-US style='font-size:11.0pt'>yan@moderndatasolusi.com</span></a><span lang=EN-US style='font-size:11.0pt'>>; Mabel Seow <</span><a href="mailto:Mabel_Seow@rapp.ricoh.com"><span lang=EN-US style='font-size:11.0pt'>Mabel_Seow@rapp.ricoh.com</span></a><span lang=EN-US style='font-size:11.0pt'>>; Justina Sim <</span><a href="mailto:Justina.Sim@ricoh.com.my"><span lang=EN-US style='font-size:11.0pt'>Justina.Sim@ricoh.com.my</span></a><span lang=EN-US style='font-size:11.0pt'>>; Cynthia Ho <</span><a href="mailto:Cynthia_Ho@rapp.ricoh.com"><span lang=EN-US style='font-size:11.0pt'>Cynthia_Ho@rapp.ricoh.com</span></a><span lang=EN-US style='font-size:11.0pt'>>; ZhenYu Lee <</span><a href="mailto:ZhenYu_Lee@rapp.ricoh.com"><span lang=EN-US style='font-size:11.0pt'>ZhenYu_Lee@rapp.ricoh.com</span></a><span lang=EN-US style='font-size:11.0pt'>>; </span><a href="mailto:ivan.budiman@moderndatasolusi.com"><span lang=EN-US style='font-size:11.0pt'>ivan.budiman@moderndatasolusi.com</span></a><span lang=EN-US style='font-size:11.0pt'>; </span><a href="mailto:michael@moderndatasolusi.com"><span lang=EN-US style='font-size:11.0pt'>michael@moderndatasolusi.com</span></a><span lang=EN-US style='font-size:11.0pt'>; Patricia Foong <</span><a href="mailto:Patricia.Foong@ricoh.com.my"><span lang=EN-US style='font-size:11.0pt'>Patricia.Foong@ricoh.com.my</span></a><span lang=EN-US style='font-size:11.0pt'>><br><b>Subject:</b> FORTNIGHTLY MEETING @ 27th Feb 2023</span><span lang=EN-US><o:p></o:p></span></p></div></div><p class=MsoNormal><span lang=EN-US> <o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US style='font-size:11.0pt'>Dear Sun Sun, good day.</span><span lang=EN-US><o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US style='font-size:11.0pt'> </span><span lang=EN-US><o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US style='font-size:11.0pt'>Please find our minutes of meeting today with updation in <span style='color:red'>RED</span> and a copy of the updated tracker attached for your information / action.</span><span lang=EN-US><o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US style='font-size:11.0pt'> </span><span lang=EN-US><o:p></o:p></span></p><p class=MsoNormal><b><u><span lang=EN-US style='font-size:12.0pt;color:#002060;background:yellow;mso-highlight:yellow'>Summary of Update</span></u></b><span lang=EN-US><o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US style='font-size:11.0pt;color:#002060'> </span><span lang=EN-US><o:p></o:p></span></p><p class=MsoNormal><b><u><span lang=EN-US style='font-size:11.0pt;color:#548235'>GSK-Order Delivery Date</span></u></b><span lang=EN-US><o:p></o:p></span></p><p class=MsoNormal><i><span lang=EN-US style='font-size:11.0pt;color:#002060'> </span></i><span lang=EN-US><o:p></o:p></span></p><p class=MsoNormal><i><span lang=EN-US style='font-size:11.0pt'>-1 x IM C300F</span></i><span lang=EN-US><o:p></o:p></span></p><p class=MsoNormal><i><span lang=EN-US style='font-size:11.0pt'>-Device delivered and installed, pending for card reader ETA date, SLNX license needs to be order and IP address (have yet to check with customer).</span></i><span lang=EN-US><o:p></o:p></span></p><p class=MsoNormal><i><span lang=EN-US style='font-size:11.0pt'>-Sun Sun to provide update on the by <u>30<sup>th</sup> Jan 2023 (next Monday)</u>. </span></i><span lang=EN-US><o:p></o:p></span></p><p class=MsoNormal><i><span lang=EN-US style='font-size:11.0pt'>-IP address still pending from customer to provide, Card Reader ETA date and SLNX license to RAPO SCM. Sun Sun to update by 14th Feb.</span></i><span lang=EN-US><o:p></o:p></span></p><p class=MsoNormal><i><span lang=EN-US style='font-size:11.0pt;color:red'>-</span></i><span lang=EN-US> </span><i><span lang=EN-US style='font-size:11.0pt;color:red'>Card reader tentatively ETA PTM next week, IP address still pending from the central customer to advise the local entity, SLNX and M & S license still working internal for order placement. </span></i><span lang=EN-US><o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US style='font-size:11.0pt'> </span><span lang=EN-US><o:p></o:p></span></p><p class=MsoNormal><b><u><span lang=EN-US style='font-size:11.0pt;color:#548235'>Amazon</span></u></b><span lang=EN-US><o:p></o:p></span></p><p class=MsoNormal><b><span lang=EN-US style='font-size:11.0pt;color:#548235'> </span></b><span lang=EN-US><o:p></o:p></span></p><p class=MsoNormal><i><span lang=EN-US style='font-size:11.0pt'>-2 x IM C2500</span></i><span lang=EN-US><o:p></o:p></span></p><p class=MsoNormal><i><span lang=EN-US style='font-size:11.0pt'>-Payment been made, pending for shipment arrangement and also import license renewal .</span></i><span lang=EN-US><o:p></o:p></span></p><p class=MsoNormal><i><span lang=EN-US style='font-size:11.0pt'>Machine will ETA Indonesia on 24th of February 2023 and tentative delivery date will be <u>1st week of March</u>.</span></i><span lang=EN-US><o:p></o:p></span></p><p class=MsoNormal><i><span lang=EN-US style='font-size:11.0pt'>-No change.</span></i><span lang=EN-US><o:p></o:p></span></p><p class=MsoNormal><i><span lang=EN-US style='font-size:11.0pt;color:red'>- Fitri from PTM SCM division will provide an update on the shipment status.</span></i><span lang=EN-US><o:p></o:p></span></p><p class=MsoNormal><i><span lang=EN-US style='font-size:11.0pt'> </span></i><span lang=EN-US><o:p></o:p></span></p><p class=MsoNormal><b><u><span lang=EN-US style='font-size:11.0pt;color:#548235'>Google Papercut-Order</span></u></b><span lang=EN-US><o:p></o:p></span></p><p class=MsoNormal><i><span lang=EN-US style='font-size:11.0pt'> </span></i><span lang=EN-US><o:p></o:p></span></p><p class=MsoNormal><i><span lang=EN-US style='font-size:11.0pt'>-IM C3000, had backlog on production delayed until <u>end of Jan 2023</u>.</span></i><span lang=EN-US><o:p></o:p></span></p><p class=MsoNormal><i><span lang=EN-US style='font-size:11.0pt'>- Production delay - Device is at PTM warehouse. Site location is currently close. Local customer requested to deliver end of Feb early March. Some accessories is unavailable </span></i><span lang=EN-US><o:p></o:p></span></p><p class=MsoNormal><i><span lang=EN-US style='font-size:11.0pt'>(availability in Feb 2023). </span></i><span lang=EN-US><o:p></o:p></span></p><p class=MsoNormal><i><span lang=EN-US style='font-size:11.0pt'>-Sun Sun to provide breakdown of accessories that is unavailable and by to provide breakdown of accessories by today <u>27th Jan 2023</u>.</span></i><span lang=EN-US><o:p></o:p></span></p><p class=MsoNormal><i><span lang=EN-US style='font-size:11.0pt'>-</span></i><span lang=EN-US> (a) </span><i><span lang=EN-US style='font-size:11.0pt'>Bridge Unit BU3090</span></i><span lang=EN-US><o:p></o:p></span></p><p class=MsoNormal><i><span lang=EN-US style='font-size:11.0pt'>(b) Booklet Finisher SR3270</span></i><span lang=EN-US><o:p></o:p></span></p><p class=MsoNormal><i><span lang=EN-US style='font-size:11.0pt'>-</span></i><span lang=EN-US> </span><i><span lang=EN-US style='font-size:11.0pt;color:red'>PTM waiting for AR to be settled before payment for accessories. Patricia requested PTM management to release payment while RGS is working on the payment issue and Ariba set up.</span></i><span lang=EN-US><o:p></o:p></span></p><p class=MsoNormal><b><span lang=EN-US style='font-size:11.0pt'> </span></b><span lang=EN-US><o:p></o:p></span></p><p class=MsoNormal><b><u><span lang=EN-US style='font-size:11.0pt;color:#548235'>Evonik-Migration (Manual Java Update)</span></u></b><span lang=EN-US><o:p></o:p></span></p><p class=MsoNormal><i><span lang=EN-US style='font-size:11.0pt'> </span></i><span lang=EN-US><o:p></o:p></span></p><p class=MsoNormal><i><span lang=EN-US style='font-size:11.0pt'>- Sun Sun to check with Henry what is the technical issue; why Java can't be updated. Will revert by <u>30th Jan 2023 (next Monday).</u></span></i><span lang=EN-US><o:p></o:p></span></p><p class=MsoNormal><i><span lang=EN-US style='font-size:11.0pt'>-</span></i><span lang=EN-US> </span><i><span lang=EN-US style='font-size:11.0pt'>Status remains the same. Sun Sun to update (3rd time).</span></i><span lang=EN-US><o:p></o:p></span></p><p class=MsoNormal><i><span lang=EN-US style='font-size:11.0pt;color:red'>-</span></i><i><span lang=EN-US style='color:red'> </span></i><i><span lang=EN-US style='font-size:11.0pt;color:red'>Java updated.</span></i><span lang=EN-US><o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US style='font-size:11.0pt;color:red'> </span><span lang=EN-US><o:p></o:p></span></p><p class=MsoNormal><b><u><span lang=EN-US style='font-size:11.0pt;color:#548235'>Scandinavian Tobacco Group (STG)</span></u></b><span lang=EN-US><o:p></o:p></span></p><p class=MsoNormal><i><span lang=EN-US style='font-size:11.0pt'> </span></i><span lang=EN-US><o:p></o:p></span></p><p class=MsoNormal><i><span lang=EN-US style='font-size:11.0pt'>-</span></i><span lang=EN-US> </span><i><span lang=EN-US style='font-size:11.0pt'>Import license still pending for approval from the government.</span></i><span lang=EN-US><o:p></o:p></span></p><p class=MsoNormal><i><span lang=EN-US style='font-size:11.0pt'>- ETD and installation within <u>1st to 2nd week of March 2023.</u></span></i><span lang=EN-US><o:p></o:p></span></p><p class=MsoNormal><i><span lang=EN-US style='font-size:11.0pt'>-No change.</span></i><span lang=EN-US><o:p></o:p></span></p><p class=MsoNormal><i><span lang=EN-US style='font-size:11.0pt;color:red'> </span></i><span lang=EN-US><o:p></o:p></span></p><p class=MsoNormal><b><u><span lang=EN-US style='font-size:11.0pt;color:#548235'>William Sonoma (Order Delivery)</span></u></b><span lang=EN-US><o:p></o:p></span></p><p class=MsoNormal><b><span lang=EN-US style='font-size:11.0pt;color:#548235'> </span></b><span lang=EN-US><o:p></o:p></span></p><p class=MsoNormal><i><span lang=EN-US style='font-size:11.0pt;color:red'>-PO placed in last Oct and still pending for delivery. Escalated to Idris and pending for an update on shipment status.</span></i><span lang=EN-US><o:p></o:p></span></p><p class=MsoNormal><i><span lang=EN-US style='font-size:11.0pt'> </span></i><span lang=EN-US><o:p></o:p></span></p><p class=MsoNormal><b><u><span lang=EN-US style='font-size:11.0pt;color:#548235'>Infineon (Order Delivery)</span></u></b><span lang=EN-US><o:p></o:p></span></p><p class=MsoNormal><b><span lang=EN-US style='font-size:11.0pt;color:#548235'> </span></b><span lang=EN-US><o:p></o:p></span></p><p class=MsoNormal><i><span lang=EN-US style='font-size:11.0pt;color:red'>-Total 4 card readers are pending for delivery :</span></i><span lang=EN-US><o:p></o:p></span></p><p class=MsoNormal><i><span lang=EN-US style='font-size:11.0pt;color:red'>- 2 x card readers, received and will arrange for delivery this week </span></i><span lang=EN-US><o:p></o:p></span></p><p class=MsoNormal><i><span lang=EN-US style='font-size:11.0pt;color:red'>-2 x card readers, Sun Sun is checking on the ETA date with his SCM team and will revert by 28th Feb</span></i><span lang=EN-US><o:p></o:p></span></p><p class=MsoNormal><i><span lang=EN-US style='font-size:11.0pt;color:red'> </span></i><span lang=EN-US><o:p></o:p></span></p><p class=MsoNormal><i><span lang=EN-US style='font-size:11.0pt;color:red'>Sun Sun to provide an explanation on the 4 devices mainframe delinquent shipment from mid Nov'22 to Jan'23.</span></i><span lang=EN-US><o:p></o:p></span></p><p class=MsoNormal><i><span lang=EN-US style='font-size:11.0pt;color:red'> </span></i><span lang=EN-US><o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US style='font-size:11.0pt'>Have a pleasant day and thank you for your kind support.</span><span lang=EN-US><o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US style='font-size:11.0pt'> </span><span lang=EN-US><o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US style='font-size:11.0pt'> </span><span lang=EN-US><o:p></o:p></span></p><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><b><span lang=EN-US style='font-size:11.0pt;font-family:"Times New Roman",serif;color:#3B9B4B;mso-fareast-language:JA'>Advance Leave Notice: </span></b><b><span lang=EN-US style='font-size:11.0pt;font-family:"Times New Roman",serif;color:#2F5496;mso-fareast-language:JA'>28th Feb</span></b><span lang=EN-US><o:p></o:p></span></p><p class=MsoNormal><b><span lang=EN-US style='font-size:11.0pt;font-family:"Times New Roman",serif;color:#3B9B4B;mso-fareast-language:JA'>Public Holiday: </span></b><b><span lang=EN-US style='font-size:11.0pt;font-family:"Times New Roman",serif;color:#2F5496;mso-fareast-language:JA'>Nil</span></b><span lang=EN-US><o:p></o:p></span></p><p class=MsoNormal><b><span lang=EN-US style='font-size:11.0pt;font-family:"Times New Roman",serif;color:#2F5496;mso-fareast-language:JA'> </span></b><span lang=EN-US><o:p></o:p></span></p><p class=MsoNormal><b><span lang=EN-US style='font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060'> </span></b><span lang=EN-US><o:p></o:p></span></p><p class=MsoNormal style='margin-bottom:6.0pt;text-autospace:none'><b><span lang=EN-US style='font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060'>Thank you.</span></b><span lang=EN-US><o:p></o:p></span></p><p class=MsoNormal style='margin-bottom:6.0pt;text-autospace:none'><b><span lang=EN-US style='font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060'>Patricia Foong </span></b><span lang=EN-US style='font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060'><br>Senior Global Account Coordinator<br>Ricoh Global Services Greater Asia Pacific<br>Business Operation Division</span><span lang=EN-US><o:p></o:p></span></p><p class=MsoNormal style='margin-bottom:6.0pt;text-autospace:none'><span lang=EN-US style='font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060'>Mobile Phone : +6016 410 4493</span><span lang=EN-US><o:p></o:p></span></p><p class=MsoNormal style='margin-bottom:12.0pt;text-autospace:none'><a href="mailto:patricia.foong@ricoh.com.my"><span lang=EN-US style='font-size:11.0pt;font-family:"Arial",sans-serif;color:#0070C0'>patricia.foong@ricoh.com.my</span></a><span lang=EN-US><o:p></o:p></span></p><p class=MsoNormal style='margin-bottom:6.0pt;text-autospace:none'><b><span lang=EN-US style='font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060'>RICOH (Malaysia) Sdn Bhd (10078-W)</span></b><span lang=EN-US style='font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060'> </span><span lang=EN-US><o:p></o:p></span></p><p class=MsoNormal style='text-autospace:none'><span lang=EN-US style='font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060'>UG-D6, Level Upper Ground,</span><span lang=EN-US><o:p></o:p></span></p><p class=MsoNormal style='text-autospace:none'><span lang=EN-US style='font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060'>Utropolis Suites 2, Jalan Kontraktor U1/14,</span><span lang=EN-US><o:p></o:p></span></p><p class=MsoNormal style='text-autospace:none'><span lang=EN-US style='font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060'>40150 Shah Alam, Selangor,</span><span lang=EN-US><o:p></o:p></span></p><p class=MsoNormal style='text-autospace:none'><span lang=EN-US style='font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060'>Malaysia.</span><span lang=EN-US><o:p></o:p></span></p><p class=MsoNormal style='line-height:105%'><span lang=EN-US style='font-size:11.0pt;line-height:105%;font-family:"Arial",sans-serif;color:#666666'> </span><span lang=EN-US><o:p></o:p></span></p><p class=MsoNormal style='line-height:105%'><span lang=EN-US style='font-size:11.0pt;line-height:105%;font-family:"Arial",sans-serif;color:#002060'>Service Hotline: 1300 88 8228</span><span lang=EN-US><o:p></o:p></span></p><p class=MsoNormal style='line-height:105%'><span lang=EN-US style='font-size:11.0pt;line-height:105%;font-family:"Arial",sans-serif;color:#002060'>Website:</span><span lang=EN-US style='font-size:11.0pt;line-height:105%;font-family:"Arial",sans-serif;color:#666666'> </span><a href="http://www.ricoh.com.my/"><span lang=EN-US style='font-size:11.0pt;line-height:105%;font-family:"Arial",sans-serif;color:blue'>www.ricoh.com.my</span></a><span lang=EN-US><o:p></o:p></span></p><p class=MsoNormal style='margin-bottom:6.0pt;text-autospace:none'><span lang=EN-US style='font-size:11.0pt;font-family:"Arial",sans-serif;color:blue'> </span><span lang=EN-US><o:p></o:p></span></p><p class=MsoNormal style='line-height:105%'><a href="https://www.ricoh.com.my/"><span lang=EN-US style='font-size:11.0pt;line-height:105%;color:black;text-decoration:none'><img border=0 width=600 height=184 style='width:6.25in;height:1.9166in' id="Picture_x0020_3" src="cid:image001.jpg@01D955B8.DA52E770"></span></a><span lang=EN-US><o:p></o:p></span></p><p class=MsoNormal style='line-height:105%'><span lang=EN-US style='font-size:11.0pt;line-height:105%;color:black'> </span><span lang=EN-US><o:p></o:p></span></p><p class=MsoNormal><i><span lang=EN-US style='font-size:9.0pt;color:#3F621F'>This message together with any attachments is confidential and intended solely for the person or entity to whom it is addressed. It contains information that is confidential and that may be legally privileged. If you are not the intended recipient (or if you have received this message in error), please notify the sender immediately by replying to this message and delete this e-mail (and any other record of it) from your system. Please do not copy or use it for any purpose. Recipient is advised to check this email and any attachments for the presence of trojans or viruses. The company accepts no liability for any damage caused by any virus transmitted by this email.</span></i><span lang=EN-US><o:p></o:p></span></p></div><p class=MsoNormal><span lang=EN-US style='font-size:11.0pt'> </span><span lang=EN-US><o:p></o:p></span></p></div></body></html>