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<div class="WordSection1">
<p class="msipheader75a20e01" align="center" style="margin:0cm;text-align:center">
<span style="color:blue">In-Confidence</span><o:p></o:p></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Arial",sans-serif;mso-fareast-language:EN-US">Hi Natalia,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Arial",sans-serif;mso-fareast-language:EN-US"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Arial",sans-serif;mso-fareast-language:EN-US">The ordering of the license is not something that I can help with, but I can provide the EDP codes that are required for the M&S for 1 device:<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Arial",sans-serif;mso-fareast-language:EN-US"><o:p> </o:p></span></p>
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="797" style="width:598.0pt;margin-left:.1pt;border-collapse:collapse">
<tbody>
<tr style="height:20.1pt">
<td width="300" nowrap="" style="width:225.0pt;border:solid windowtext 1.0pt;background:white;padding:0cm 5.4pt 0cm 5.4pt;height:20.1pt">
<p class="MsoNormal" align="center" style="text-align:center"><b><span style="font-size:12.0pt;font-family:"Arial",sans-serif;color:red">Quantity<o:p></o:p></span></b></p>
</td>
<td width="107" nowrap="" style="width:80.0pt;border:solid windowtext 1.0pt;border-left:none;background:white;padding:0cm 5.4pt 0cm 5.4pt;height:20.1pt">
<p class="MsoNormal" align="center" style="text-align:center"><b><span style="font-size:12.0pt;font-family:"Arial",sans-serif;color:red">EDP<o:p></o:p></span></b></p>
</td>
<td width="391" nowrap="" style="width:293.0pt;border:solid windowtext 1.0pt;border-left:none;background:white;padding:0cm 5.4pt 0cm 5.4pt;height:20.1pt">
<p class="MsoNormal" align="center" style="text-align:center"><b><span style="font-size:12.0pt;font-family:"Arial",sans-serif;color:red">Description<o:p></o:p></span></b></p>
</td>
</tr>
<tr style="height:20.1pt">
<td width="300" nowrap="" style="width:225.0pt;border:solid windowtext 1.0pt;border-top:none;background:white;padding:0cm 5.4pt 0cm 5.4pt;height:20.1pt">
<p class="MsoNormal" align="center" style="text-align:center"><span style="font-size:12.0pt;font-family:"Arial",sans-serif;color:black">1</span><span style="font-size:12.0pt;font-family:"Arial",sans-serif"><o:p></o:p></span></p>
</td>
<td width="107" nowrap="" style="width:80.0pt;border-top:none;border-left:none;border-bottom:solid windowtext 1.0pt;border-right:solid windowtext 1.0pt;background:white;padding:0cm 5.4pt 0cm 5.4pt;height:20.1pt">
<p class="MsoNormal" align="center" style="text-align:center"><span style="font-size:12.0pt;font-family:"Arial",sans-serif;color:black">421188</span><span style="font-size:12.0pt;font-family:"Arial",sans-serif"><o:p></o:p></span></p>
</td>
<td width="391" nowrap="" style="width:293.0pt;border-top:none;border-left:none;border-bottom:solid windowtext 1.0pt;border-right:solid windowtext 1.0pt;background:white;padding:0cm 5.4pt 0cm 5.4pt;height:20.1pt">
<p class="MsoNormal" align="center" style="text-align:center"><span style="font-size:12.0pt;font-family:"Arial",sans-serif;color:black">SLNX v3 M&S 1000Point 3yr</span><span style="font-size:12.0pt;font-family:"Arial",sans-serif"><o:p></o:p></span></p>
</td>
</tr>
<tr style="height:20.1pt">
<td width="300" nowrap="" style="width:225.0pt;border:solid windowtext 1.0pt;border-top:none;background:white;padding:0cm 5.4pt 0cm 5.4pt;height:20.1pt">
<p class="MsoNormal" align="center" style="text-align:center"><span style="font-size:12.0pt;font-family:"Arial",sans-serif;color:black">1</span><span style="font-size:12.0pt;font-family:"Arial",sans-serif"><o:p></o:p></span></p>
</td>
<td width="107" nowrap="" style="width:80.0pt;border-top:none;border-left:none;border-bottom:solid windowtext 1.0pt;border-right:solid windowtext 1.0pt;background:white;padding:0cm 5.4pt 0cm 5.4pt;height:20.1pt">
<p class="MsoNormal" align="center" style="text-align:center"><span style="font-size:12.0pt;font-family:"Arial",sans-serif;color:black">421183</span><span style="font-size:12.0pt;font-family:"Arial",sans-serif"><o:p></o:p></span></p>
</td>
<td width="391" nowrap="" style="width:293.0pt;border-top:none;border-left:none;border-bottom:solid windowtext 1.0pt;border-right:solid windowtext 1.0pt;background:white;padding:0cm 5.4pt 0cm 5.4pt;height:20.1pt">
<p class="MsoNormal" align="center" style="text-align:center"><span style="font-size:12.0pt;font-family:"Arial",sans-serif;color:black">SLNX v3 M&S 100Point 3yr</span><span style="font-size:12.0pt;font-family:"Arial",sans-serif"><o:p></o:p></span></p>
</td>
</tr>
<tr style="height:20.1pt">
<td width="300" nowrap="" style="width:225.0pt;border:solid windowtext 1.0pt;border-top:none;background:white;padding:0cm 5.4pt 0cm 5.4pt;height:20.1pt">
<p class="MsoNormal" align="center" style="text-align:center"><span style="font-size:12.0pt;font-family:"Arial",sans-serif;color:black">1</span><span style="font-size:12.0pt;font-family:"Arial",sans-serif"><o:p></o:p></span></p>
</td>
<td width="107" nowrap="" style="width:80.0pt;border-top:none;border-left:none;border-bottom:solid windowtext 1.0pt;border-right:solid windowtext 1.0pt;background:white;padding:0cm 5.4pt 0cm 5.4pt;height:20.1pt">
<p class="MsoNormal" align="center" style="text-align:center"><span style="font-size:12.0pt;font-family:"Arial",sans-serif;color:black">421178</span><span style="font-size:12.0pt;font-family:"Arial",sans-serif"><o:p></o:p></span></p>
</td>
<td width="391" nowrap="" style="width:293.0pt;border-top:none;border-left:none;border-bottom:solid windowtext 1.0pt;border-right:solid windowtext 1.0pt;background:white;padding:0cm 5.4pt 0cm 5.4pt;height:20.1pt">
<p class="MsoNormal" align="center" style="text-align:center"><span style="font-size:12.0pt;font-family:"Arial",sans-serif;color:black">SLNX v3 M&S 10Point 3yr</span><span style="font-size:12.0pt;font-family:"Arial",sans-serif"><o:p></o:p></span></p>
</td>
</tr>
</tbody>
</table>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Arial",sans-serif;mso-fareast-language:EN-US"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Arial",sans-serif;mso-fareast-language:EN-US"><o:p> </o:p></span></p>
<div>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Arial",sans-serif">Kind Regards<o:p></o:p></span></p>
<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Arial",sans-serif"><o:p> </o:p></span></b></p>
<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Arial",sans-serif">Simon Wilson<o:p></o:p></span></b></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Arial",sans-serif">Team Leader<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Arial",sans-serif">Professional Services Dept<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Arial",sans-serif">European Technology Centre<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Arial",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal" style="margin-left:.75pt;text-autospace:none"><b><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:black">Ricoh Europe PLC</span></b><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:black"><br>
</span><span lang="NL" style="font-size:11.0pt;font-family:"Arial",sans-serif;color:black"><a href="https://ricohmail.co.uk/2XCW-W68L-71HGJ1-J5XIU-1/c.aspx"><span style="color:black;text-decoration:none">3 Lotus Park</span></a><o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:.75pt;text-autospace:none"><span lang="NL" style="font-size:11.0pt;font-family:"Arial",sans-serif;color:black"><a href="https://ricohmail.co.uk/2XCW-W68L-71HGJ1-J5XIU-1/c.aspx"><span style="color:black;text-decoration:none">First
floor</span></a><o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:.75pt;text-autospace:none"><span lang="NL" style="font-size:11.0pt;font-family:"Arial",sans-serif;color:black"><a href="https://ricohmail.co.uk/2XCW-W68L-71HGJ1-J5XIU-1/c.aspx"><span style="color:black;text-decoration:none">The
Causeway</span></a><o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:.75pt;text-autospace:none"><span lang="NL" style="font-size:11.0pt;font-family:"Arial",sans-serif;color:black"><a href="https://ricohmail.co.uk/2XCW-W68L-71HGJ1-J5XIU-1/c.aspx"><span style="color:black;text-decoration:none">Staines
</span></a><o:p></o:p></span></p>
<p class="MsoNormal"><span lang="NL" style="font-size:11.0pt;font-family:"Arial",sans-serif;color:black"><a href="https://ricohmail.co.uk/2XCW-W68L-71HGJ1-J5XIU-1/c.aspx"><span style="color:black;text-decoration:none">TW18 3AG</span></a>, UK</span><span lang="NL" style="font-family:"Arial",sans-serif;color:black">
<br>
</span><span style="font-size:11.0pt;font-family:"Arial",sans-serif">Mobile: +44 (0) 777 187 4021<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Arial",sans-serif">simon.wilson@ricoh-europe.com
<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Arial",sans-serif">www.ricoh-europe.com<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Arial",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><a href="http://www.ricoh-europe.com/"><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:windowtext;text-decoration:none"><img border="0" width="88" height="31" style="width:.9166in;height:.3229in" id="Picture_x0020_37" src="cid:image004.png@01D95E3A.CEFC84F0"></span></a><span style="font-size:11.0pt;font-family:"Arial",sans-serif"><br>
<br>
<a href="http://www.facebook.com/ricoheurope"><span style="color:windowtext;text-decoration:none"><img border="0" width="24" height="24" style="width:.25in;height:.25in" id="Picture_x0020_38" src="cid:image005.png@01D95E3A.CEFC84F0"></span><span style="text-decoration:none"> </span></a> <a href="http://www.twitter.com/ricoheurope"><span style="color:windowtext;text-decoration:none"><img border="0" width="24" height="24" style="width:.25in;height:.25in" id="Picture_x0020_39" src="cid:image006.png@01D95E3A.CEFC84F0"></span><span style="text-decoration:none"> </span></a> <a href="http://www.youtube.com/ricoheurope"><span style="color:windowtext;text-decoration:none"><img border="0" width="24" height="24" style="width:.25in;height:.25in" id="Picture_x0020_40" src="cid:image007.png@01D95E3A.CEFC84F0"></span><span style="text-decoration:none"> </span></a> <o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"> <o:p></o:p></span></p>
</div>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Arial",sans-serif;mso-fareast-language:EN-US"><o:p> </o:p></span></p>
<div>
<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0cm 0cm 0cm">
<p class="MsoNormal"><b><span lang="EN-US" style="font-size:11.0pt">From:</span></b><span lang="EN-US" style="font-size:11.0pt"> #REU-GSK-IMACD <GSK-IMACD@ricoh-europe.com>
<br>
<b>Sent:</b> 24 March 2023 10:21<br>
<b>To:</b> Patricia Foong Swee See <Patricia.Foong@ricoh.com.my>; soenwono <soenwono@moderndatasolusi.com>; Simon Wilson <Simon.Wilson@ricoh-europe.com>; Chris Morley <Chris.Morley@ricoh-europe.com><br>
<b>Cc:</b> 'Bobby' <supriatna@moderndatasolusi.com>; it.team@moderndatasolusi.com; 'Helpdesk' <helpdesk@moderndatasolusi.com>; RES-BARCELONA-GSK <GSSC.GSK.Support@ricoh.es>; Sara Bulgarelli <Sara.Bulgarelli@ricoh-gs.com>; idris@moderndatasolusi.com; michael@moderndatasolusi.com;
ZhenYu Lee <ZhenYu_Lee@rapp.ricoh.com>; 'fitri@moderndatasolusi. com' <fitri@moderndatasolusi.com>; Henry Sutanto <henry.sutanto@moderndatasolusi.com><br>
<b>Subject:</b> RE: New Printer IMC 300F set up at GSK Pulogadung (1st Reminder) / RITM0510659<o:p></o:p></span></p>
</div>
</div>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="msipheader75a20e01" align="center" style="margin:0cm;text-align:center">
<span lang="EN-US" style="color:blue">In-Confidence</span><span lang="EN-US"><o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:11.0pt">Hi Pat, <o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:11.0pt">Yes, you are correct. SNLX license and
<u>M & S license has to be purchased. <o:p></o:p></u></span></p>
<p class="MsoNormal"><u><span lang="EN-US" style="font-size:11.0pt"><o:p><span style="text-decoration:none"> </span></o:p></span></u></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:11.0pt"><a id="OWAAM2CF8DDADBB714EA1AA994361AA60C156" href="mailto:Simon.Wilson@ricoh-europe.com"><span style="font-family:"Calibri",sans-serif;text-decoration:none">@Simon Wilson</span></a> or<u>
<a id="OWAAM39C98680191B4403A3AE236FB14040D3" href="mailto:Chris.Morley@ricoh-europe.com">
<span style="font-family:"Calibri",sans-serif;text-decoration:none">@Chris Morley</span></a>
</u>could you please kindly<u> </u>advise how to go about the M & S license purchase such as the edp code and number of qty for this one (1) unit machine please?<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:11.0pt">Thanks!<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><b><span lang="EN-US" style="font-size:10.5pt;color:black">Best regards,<o:p></o:p></span></b></p>
<p class="MsoNormal"><b><span lang="EN-US" style="font-size:10.5pt;color:black"><o:p> </o:p></span></b></p>
<p class="MsoNormal"><b><span lang="EN-US" style="font-size:10.5pt;color:black">Natalia Kawczyńska<o:p></o:p></span></b></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:10.5pt;color:black">Global Accounts Coordinator<o:p></o:p></span></p>
<p class="MsoNormal"><b><span lang="EN-US" style="font-size:10.5pt;color:black"><br>
Ricoh Business Services</span></b><span lang="EN-US" style="font-size:10.5pt;color:black"><br>
<a href="../../../../Downloads/banner.PNG">Olivia Business Centre</a><o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:10.5pt;font-family:"Yu Gothic",sans-serif;color:black"><br>
Olivia Star 6th Floor<br>
Aleja Grunwaldzka 472C<br>
80-309 Gdansk</span><span style="font-size:10.5pt;font-family:"Yu Gothic",sans-serif;color:black"><br>
<a href="mailto:natalia.kawczynska@ricoh-europe.com">natalia.kawczynska@ricoh-europe.com</a><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.5pt;font-family:"Yu Gothic",sans-serif;color:black"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:11.0pt"><img border="0" width="853" height="121" style="width:8.8854in;height:1.2604in" id="Picture_x0020_36" src="cid:image011.jpg@01D95E3A.CEFC84F0"></span><span lang="EN-US" style="font-size:10.5pt;font-family:"Yu Gothic",sans-serif;color:black"><o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:11.0pt"><o:p> </o:p></span></p>
<div>
<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0cm 0cm 0cm">
<p class="MsoNormal"><b><span lang="EN-US" style="font-size:11.0pt">From:</span></b><span lang="EN-US" style="font-size:11.0pt"> Patricia Foong <<a href="mailto:Patricia.Foong@ricoh.com.my">Patricia.Foong@ricoh.com.my</a>>
<br>
<b>Sent:</b> Friday, 24 March 2023 10:43<br>
<b>To:</b> Sara Bulgarelli <<a href="mailto:Sara.Bulgarelli@ricoh-gs.com">Sara.Bulgarelli@ricoh-gs.com</a>>; #REU-GSK-IMACD <<a href="mailto:GSK-IMACD@ricoh-europe.com">GSK-IMACD@ricoh-europe.com</a>>; soenwono <<a href="mailto:soenwono@moderndatasolusi.com">soenwono@moderndatasolusi.com</a>>;
Simon Wilson <<a href="mailto:Simon.Wilson@ricoh-europe.com">Simon.Wilson@ricoh-europe.com</a>><br>
<b>Cc:</b> 'Bobby' <<a href="mailto:supriatna@moderndatasolusi.com">supriatna@moderndatasolusi.com</a>>;
<a href="mailto:it.team@moderndatasolusi.com">it.team@moderndatasolusi.com</a>; 'Helpdesk' <<a href="mailto:helpdesk@moderndatasolusi.com">helpdesk@moderndatasolusi.com</a>>; RES-BARCELONA-GSK <<a href="mailto:GSSC.GSK.Support@ricoh.es">GSSC.GSK.Support@ricoh.es</a>>;
<a href="mailto:idris@moderndatasolusi.com">idris@moderndatasolusi.com</a>; <a href="mailto:michael@moderndatasolusi.com">
michael@moderndatasolusi.com</a>; ZhenYu Lee <<a href="mailto:ZhenYu_Lee@rapp.ricoh.com">ZhenYu_Lee@rapp.ricoh.com</a>>; 'fitri@moderndatasolusi. com' <<a href="mailto:fitri@moderndatasolusi.com">fitri@moderndatasolusi.com</a>>; Henry Sutanto <<a href="mailto:henry.sutanto@moderndatasolusi.com">henry.sutanto@moderndatasolusi.com</a>><br>
<b>Subject:</b> RE: New Printer IMC 300F set up at GSK Pulogadung (1st Reminder) / RITM0510659<o:p></o:p></span></p>
</div>
</div>
<p class="MsoNormal"><span lang="EN-US"><o:p> </o:p></span></p>
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<p class="MsoNormal"><span lang="EN-US" style="font-size:11.0pt">Dear Sun Sun, good day.<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:11.0pt">As per our meeting today, we were told that you need our help to advise how to purchase the
<u>M & S license</u> for this particular device.<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:11.0pt">Dear Natalia/GSSC, good day.<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:11.0pt">I believe this IMAC-D has to come with SLNX license and also
<u><span style="background:aqua;mso-highlight:aqua">M & S license</span></u> which is additional device as it is NOT refresh.<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:11.0pt">Am I correct?<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:11.0pt">And, can someone here (maybe
</span><span lang="EN-US"><a id="OWAAM8BD3D1166E77447196187777297D41A9" href="mailto:Simon.Wilson@ricoh-europe.com"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;text-decoration:none">@Simon Wilson</span></a></span><span lang="EN-US" style="font-size:11.0pt">)
can advise how to go about the M & S license purchase such as the edp code and number of qty for this one (1) unit machine please?<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:11.0pt">Looking forward to hearing from you.<o:p></o:p></span></p>
<div>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><b><span lang="EN-US" style="font-size:11.0pt;font-family:"Times New Roman",serif;color:#3B9B4B;mso-fareast-language:JA">Advance Leave Notice:
</span></b><b><span lang="EN-US" style="font-size:11.0pt;font-family:"Times New Roman",serif;color:#2F5496;mso-fareast-language:JA">27<sup>th</sup> and 28<sup>th</sup> Mar<o:p></o:p></span></b></p>
<p class="MsoNormal"><b><span lang="EN-US" style="font-size:11.0pt;font-family:"Times New Roman",serif;color:#3B9B4B;mso-fareast-language:JA">Public Holiday: </span></b><b><span lang="EN-US" style="font-size:11.0pt;font-family:"Times New Roman",serif;color:#2F5496;mso-fareast-language:JA">Nil<o:p></o:p></span></b></p>
<p class="MsoNormal"><b><span lang="EN-US" style="font-size:11.0pt;font-family:"Times New Roman",serif;color:#2F5496;mso-fareast-language:JA"><o:p> </o:p></span></b></p>
<p class="MsoNormal"><b><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060"><o:p> </o:p></span></b></p>
<p class="MsoNormal" style="margin-bottom:6.0pt;text-autospace:none"><b><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060">Thank you.</span></b><b><span lang="EN-US" style="font-family:"Times New Roman",serif;color:black"><o:p></o:p></span></b></p>
<p class="MsoNormal" style="margin-bottom:6.0pt;text-autospace:none"><b><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060">Patricia Foong
</span></b><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060"><br>
Senior Global Account Coordinator<br>
Ricoh Global Services Greater Asia Pacific<br>
Business Operation Division<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-bottom:6.0pt;text-autospace:none"><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060">Mobile Phone : +6016 410 4493<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-bottom:12.0pt;text-autospace:none"><span lang="EN-US"><a href="mailto:patricia.foong@ricoh.com.my"><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#0070C0">patricia.foong@ricoh.com.my</span></a></span><b><span lang="EN-US" style="font-size:11.0pt;color:#2F5496"><o:p></o:p></span></b></p>
<p class="MsoNormal" style="margin-bottom:6.0pt;text-autospace:none"><b><span lang="PL" style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060">RICOH (Malaysia) Sdn Bhd (10078-W)</span></b><span lang="PL" style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060">
<o:p></o:p></span></p>
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<p class="MsoNormal" style="text-autospace:none"><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060">Malaysia.<o:p></o:p></span></p>
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<p class="MsoNormal" style="line-height:105%"><span lang="EN-US" style="font-size:11.0pt;line-height:105%;font-family:"Arial",sans-serif;color:#002060">Service Hotline: 1300 88 8228<o:p></o:p></span></p>
<p class="MsoNormal" style="line-height:105%"><span lang="EN-US" style="font-size:11.0pt;line-height:105%;font-family:"Arial",sans-serif;color:#002060">Website:</span><span lang="EN-US" style="font-size:11.0pt;line-height:105%;font-family:"Arial",sans-serif;color:#666666">
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<p class="MsoNormal"><span lang="EN-US" style="font-size:11.0pt"><o:p> </o:p></span></p>
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<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0cm 0cm 0cm">
<p class="MsoNormal"><b><span lang="EN-US" style="font-size:11.0pt">From:</span></b><span lang="EN-US" style="font-size:11.0pt"> Patricia Foong
<br>
<b>Sent:</b> Monday, March 20, 2023 12:04 AM<br>
<b>To:</b> Sara Bulgarelli <</span><span lang="EN-US"><a href="mailto:Sara.Bulgarelli@ricoh-gs.com"><span style="font-size:11.0pt">Sara.Bulgarelli@ricoh-gs.com</span></a></span><span lang="EN-US" style="font-size:11.0pt">>; #REU-GSK-IMACD <</span><span lang="EN-US"><a href="mailto:GSK-IMACD@ricoh-europe.com"><span style="font-size:11.0pt">GSK-IMACD@ricoh-europe.com</span></a></span><span lang="EN-US" style="font-size:11.0pt">>;
soenwono <</span><span lang="EN-US"><a href="mailto:soenwono@moderndatasolusi.com"><span style="font-size:11.0pt">soenwono@moderndatasolusi.com</span></a></span><span lang="EN-US" style="font-size:11.0pt">><br>
<b>Cc:</b> 'Bobby' <</span><span lang="EN-US"><a href="mailto:supriatna@moderndatasolusi.com"><span style="font-size:11.0pt">supriatna@moderndatasolusi.com</span></a></span><span lang="EN-US" style="font-size:11.0pt">>;
</span><span lang="EN-US"><a href="mailto:it.team@moderndatasolusi.com"><span style="font-size:11.0pt">it.team@moderndatasolusi.com</span></a></span><span lang="EN-US" style="font-size:11.0pt">; 'Helpdesk' <</span><span lang="EN-US"><a href="mailto:helpdesk@moderndatasolusi.com"><span style="font-size:11.0pt">helpdesk@moderndatasolusi.com</span></a></span><span lang="EN-US" style="font-size:11.0pt">>;
RES-BARCELONA-GSK <</span><span lang="EN-US"><a href="mailto:GSSC.GSK.Support@ricoh.es"><span style="font-size:11.0pt">GSSC.GSK.Support@ricoh.es</span></a></span><span lang="EN-US" style="font-size:11.0pt">>;
</span><span lang="EN-US"><a href="mailto:idris@moderndatasolusi.com"><span style="font-size:11.0pt">idris@moderndatasolusi.com</span></a></span><span lang="EN-US" style="font-size:11.0pt">;
</span><span lang="EN-US"><a href="mailto:michael@moderndatasolusi.com"><span style="font-size:11.0pt">michael@moderndatasolusi.com</span></a></span><span lang="EN-US" style="font-size:11.0pt">; ZhenYu Lee <</span><span lang="EN-US"><a href="mailto:ZhenYu_Lee@rapp.ricoh.com"><span style="font-size:11.0pt">ZhenYu_Lee@rapp.ricoh.com</span></a></span><span lang="EN-US" style="font-size:11.0pt">>;
'fitri@moderndatasolusi. com' <</span><span lang="EN-US"><a href="mailto:fitri@moderndatasolusi.com"><span style="font-size:11.0pt">fitri@moderndatasolusi.com</span></a></span><span lang="EN-US" style="font-size:11.0pt">>; Henry Sutanto <</span><span lang="EN-US"><a href="mailto:henry.sutanto@moderndatasolusi.com"><span style="font-size:11.0pt">henry.sutanto@moderndatasolusi.com</span></a></span><span lang="EN-US" style="font-size:11.0pt">><br>
<b>Subject:</b> RE: New Printer IMC 300F set up at GSK Pulogadung (1st Reminder) / RITM0510659<o:p></o:p></span></p>
</div>
</div>
<p class="MsoNormal"><span lang="EN-US"><o:p> </o:p></span></p>
<p class="MsoNormal"><u><span lang="EN-US" style="font-size:11.0pt">Dear Sun Sun,<o:p></o:p></span></u></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:11.0pt">Since IP address been obtained and now, please tell me has the license for M&S and SLNX been procured as I have been pushing for an update
<u>almost every week</u>?<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:11.0pt">PO from GSK to PTM was issued and in
<u>Jun/July last year</u> and today, we are still not able to install and close this ticket.<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:11.0pt">No doubt that a loaner been provided to the customer, it does not mean that you can delay the SLNX solution implementation where the device already at site since Jan this year.<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><u><span lang="EN-US" style="font-size:11.0pt">Dear Pak Idris,<o:p></o:p></span></u></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:11.0pt">I do not know why PTM taking so long to fulfill this order…card reader was missed out at the point machine was ordered, SLNX and M&S license has not purchased till today…<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:11.0pt">What is the challenge here? I have been following up closely with
</span><span lang="EN-US"><a id="OWAAMDF849D6565E9451788FA59486F20FC3B" href="mailto:soenwono@moderndatasolusi.com"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;text-decoration:none">@soenwono</span></a></span><span lang="EN-US" style="font-size:11.0pt">
and asking him if he has any questions with regards to license purchase with your SCM, he is not able to provide the visibility or progress.<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:11.0pt">How long more do you expect RGS to wait for an answer? <o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:11.0pt">Do bear in mind, we need to manage customer expectation and this is impacting Ricoh’s performance, image and SLA that set in the global contract.<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:11.0pt">I look forward to hearing from you.<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><b><span lang="EN-US" style="font-size:11.0pt;font-family:"Times New Roman",serif;color:#3B9B4B;mso-fareast-language:JA">Advance Leave Notice:
</span></b><b><span lang="EN-US" style="font-size:11.0pt;font-family:"Times New Roman",serif;color:#2F5496;mso-fareast-language:JA">Nil <o:p></o:p></span></b></p>
<p class="MsoNormal"><b><span lang="EN-US" style="font-size:11.0pt;font-family:"Times New Roman",serif;color:#3B9B4B;mso-fareast-language:JA">Public Holiday: </span></b><b><span lang="EN-US" style="font-size:11.0pt;font-family:"Times New Roman",serif;color:#2F5496;mso-fareast-language:JA">Nil<o:p></o:p></span></b></p>
<p class="MsoNormal"><b><span lang="EN-US" style="font-size:11.0pt;font-family:"Times New Roman",serif;color:#2F5496;mso-fareast-language:JA"><o:p> </o:p></span></b></p>
<p class="MsoNormal"><b><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060"><o:p> </o:p></span></b></p>
<p class="MsoNormal" style="margin-bottom:6.0pt;text-autospace:none"><b><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060">Thank you.</span></b><b><span lang="EN-US" style="font-family:"Times New Roman",serif;color:black"><o:p></o:p></span></b></p>
<p class="MsoNormal" style="margin-bottom:6.0pt;text-autospace:none"><b><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060">Patricia Foong
</span></b><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060"><br>
Senior Global Account Coordinator<br>
Ricoh Global Services Greater Asia Pacific<br>
Business Operation Division<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-bottom:6.0pt;text-autospace:none"><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060">Mobile Phone : +6016 410 4493<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-bottom:12.0pt;text-autospace:none"><span lang="EN-US"><a href="mailto:patricia.foong@ricoh.com.my"><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#0070C0">patricia.foong@ricoh.com.my</span></a></span><b><span lang="EN-US" style="font-size:11.0pt;color:#2F5496"><o:p></o:p></span></b></p>
<p class="MsoNormal" style="margin-bottom:6.0pt;text-autospace:none"><b><span lang="PL" style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060">RICOH (Malaysia) Sdn Bhd (10078-W)</span></b><span lang="PL" style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060">
<o:p></o:p></span></p>
<p class="MsoNormal" style="text-autospace:none"><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060">UG-D6, Level Upper Ground,<o:p></o:p></span></p>
<p class="MsoNormal" style="text-autospace:none"><span lang="DE" style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060">Utropolis Suites 2, Jalan Kontraktor U1/14,<o:p></o:p></span></p>
<p class="MsoNormal" style="text-autospace:none"><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060">40150 Shah Alam, Selangor,<o:p></o:p></span></p>
<p class="MsoNormal" style="text-autospace:none"><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060">Malaysia.<o:p></o:p></span></p>
<p class="MsoNormal" style="line-height:105%"><span lang="EN-US" style="font-size:11.0pt;line-height:105%;font-family:"Arial",sans-serif;color:#666666"><o:p> </o:p></span></p>
<p class="MsoNormal" style="line-height:105%"><span lang="EN-US" style="font-size:11.0pt;line-height:105%;font-family:"Arial",sans-serif;color:#002060">Service Hotline: 1300 88 8228<o:p></o:p></span></p>
<p class="MsoNormal" style="line-height:105%"><span lang="EN-US" style="font-size:11.0pt;line-height:105%;font-family:"Arial",sans-serif;color:#002060">Website:</span><span lang="EN-US" style="font-size:11.0pt;line-height:105%;font-family:"Arial",sans-serif;color:#666666">
</span><span lang="EN-US"><a href="https://eur02.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.ricoh.com.my%2F&data=05%7C01%7CSimon.Wilson%40ricoh-europe.com%7Cd7715508d2c443dfa10908db2c51831d%7Cdd29478d624e429eb453fffc969ac768%7C0%7C0%7C638152500834830941%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=ZooVV1W6r7RArXGtYK5bu4w6fQus8SuEYDZPlJhWFik%3D&reserved=0"><span style="font-size:11.0pt;line-height:105%;font-family:"Arial",sans-serif;color:blue">www.ricoh.com.my</span></a></span><span lang="EN-US" style="font-size:11.0pt;line-height:105%;font-family:"Arial",sans-serif;color:black"><o:p></o:p></span></p>
<p class="MsoNormal" style="margin-bottom:6.0pt;text-autospace:none"><u><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif;color:blue"><o:p><span style="text-decoration:none"> </span></o:p></span></u></p>
<p class="MsoNormal" style="line-height:105%"><a href="https://eur02.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.ricoh.com.my%2F&data=05%7C01%7CSimon.Wilson%40ricoh-europe.com%7Cd7715508d2c443dfa10908db2c51831d%7Cdd29478d624e429eb453fffc969ac768%7C0%7C0%7C638152500834830941%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=0llroMcAXoDEZSkUMExoXpwL8C89ly7Jl0B3%2FQFwmOI%3D&reserved=0"><span lang="EN-US" style="font-size:11.0pt;line-height:105%;color:black;text-decoration:none"><img border="0" width="600" height="184" style="width:6.25in;height:1.9166in" id="Picture_x0020_34" src="cid:image012.jpg@01D95E3A.CEFC84F0"></span></a><span lang="EN-US" style="font-size:11.0pt;line-height:105%;color:black"><o:p></o:p></span></p>
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do not copy or use it for any purpose. Recipient is advised to check this email and any attachments for the presence of trojans or viruses. The company accepts no liability for any damage caused by any virus transmitted by this email.<o:p></o:p></span></i></p>
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<p class="MsoNormal"><b><span lang="EN-US" style="font-size:11.0pt">From:</span></b><span lang="EN-US" style="font-size:11.0pt"> Sara Bulgarelli <</span><span lang="EN-US"><a href="mailto:Sara.Bulgarelli@ricoh-gs.com"><span style="font-size:11.0pt">Sara.Bulgarelli@ricoh-gs.com</span></a></span><span lang="EN-US" style="font-size:11.0pt">>
<br>
<b>Sent:</b> Thursday, January 26, 2023 10:09 PM<br>
<b>To:</b> Patricia Foong <</span><span lang="EN-US"><a href="mailto:Patricia.Foong@ricoh.com.my"><span style="font-size:11.0pt">Patricia.Foong@ricoh.com.my</span></a></span><span lang="EN-US" style="font-size:11.0pt">>; #REU-GSK-IMACD <</span><span lang="EN-US"><a href="mailto:GSK-IMACD@ricoh-europe.com"><span style="font-size:11.0pt">GSK-IMACD@ricoh-europe.com</span></a></span><span lang="EN-US" style="font-size:11.0pt">>;
soenwono <</span><span lang="EN-US"><a href="mailto:soenwono@moderndatasolusi.com"><span style="font-size:11.0pt">soenwono@moderndatasolusi.com</span></a></span><span lang="EN-US" style="font-size:11.0pt">><br>
<b>Cc:</b> 'Bobby' <</span><span lang="EN-US"><a href="mailto:supriatna@moderndatasolusi.com"><span style="font-size:11.0pt">supriatna@moderndatasolusi.com</span></a></span><span lang="EN-US" style="font-size:11.0pt">>;
</span><span lang="EN-US"><a href="mailto:it.team@moderndatasolusi.com"><span style="font-size:11.0pt">it.team@moderndatasolusi.com</span></a></span><span lang="EN-US" style="font-size:11.0pt">; 'Helpdesk' <</span><span lang="EN-US"><a href="mailto:helpdesk@moderndatasolusi.com"><span style="font-size:11.0pt">helpdesk@moderndatasolusi.com</span></a></span><span lang="EN-US" style="font-size:11.0pt">>;
RES-BARCELONA-GSK <</span><span lang="EN-US"><a href="mailto:GSSC.GSK.Support@ricoh.es"><span style="font-size:11.0pt">GSSC.GSK.Support@ricoh.es</span></a></span><span lang="EN-US" style="font-size:11.0pt">>;
</span><span lang="EN-US"><a href="mailto:idris@moderndatasolusi.com"><span style="font-size:11.0pt">idris@moderndatasolusi.com</span></a></span><span lang="EN-US" style="font-size:11.0pt">;
</span><span lang="EN-US"><a href="mailto:michael@moderndatasolusi.com"><span style="font-size:11.0pt">michael@moderndatasolusi.com</span></a></span><span lang="EN-US" style="font-size:11.0pt">; ZhenYu Lee <</span><span lang="EN-US"><a href="mailto:ZhenYu_Lee@rapp.ricoh.com"><span style="font-size:11.0pt">ZhenYu_Lee@rapp.ricoh.com</span></a></span><span lang="EN-US" style="font-size:11.0pt">>;
'fitri@moderndatasolusi. com' <</span><span lang="EN-US"><a href="mailto:fitri@moderndatasolusi.com"><span style="font-size:11.0pt">fitri@moderndatasolusi.com</span></a></span><span lang="EN-US" style="font-size:11.0pt">>; Henry Sutanto <</span><span lang="EN-US"><a href="mailto:henry.sutanto@moderndatasolusi.com"><span style="font-size:11.0pt">henry.sutanto@moderndatasolusi.com</span></a></span><span lang="EN-US" style="font-size:11.0pt">><br>
<b>Subject:</b> RE: New Printer IMC 300F set up at GSK Pulogadung (1st Reminder) / RITM0510659<o:p></o:p></span></p>
</div>
<p class="MsoNormal"><span lang="EN-US"><o:p> </o:p></span></p>
<div>
<p class="MsoNormal" style="mso-line-height-alt:.75pt"><span lang="EN-US" style="font-size:1.0pt;color:white">In-Confidence Hi All Indeed I confirm it all but if we have no card reader and no SLNX we cannot complete the device installation Card reader is needed
to allow for the device to be used with SLNX. Please order the SLNX licence and deliver
<o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal" style="mso-line-height-alt:.75pt"><span lang="EN-US" style="font-size:1.0pt;color:white">ZjQcmQRYFpfptBannerStart<o:p></o:p></span></p>
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<p class="msipheader75a20e01" align="center" style="margin:0cm;text-align:center">
<span style="color:blue">In-Confidence</span><o:p></o:p></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif">Hi All<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif">Indeed I confirm it all but if we have no card reader and no SLNX we cannot complete the device installation<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif">Card reader is needed to allow for the device to be used with SLNX.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif">Please order the SLNX licence and deliver the card reader ASAP<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif"><o:p> </o:p></span></p>
<div>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif;color:black">Kind Regards</span><span lang="EN-US" style="font-family:"Arial",sans-serif;color:black"><o:p></o:p></span></p>
<p class="MsoNormal"><b><span style="font-family:"Arial",sans-serif;color:black"> </span></b><span lang="EN-US" style="font-family:"Arial",sans-serif;color:black"><o:p></o:p></span></p>
<p class="MsoNormal"><b><span style="font-family:"Arial",sans-serif;color:black">Sara Bulgarelli</span></b><span style="font-family:"Arial",sans-serif;color:black"><br>
Global Service Manager<br>
Annuity & Service</span><span lang="EN-US" style="font-family:"Arial",sans-serif;color:black"><o:p></o:p></span></p>
<p class="MsoNormal"><b><span style="font-family:"Arial",sans-serif;color:black"><br>
Ricoh Europe PLC</span></b><span style="font-family:"Arial",sans-serif;color:black"><br>
20 Triton Street, <br>
London, NW1 3BF <br>
UK <br>
Tel: +44 (0) 203 033 3503 </span><span lang="EN-US" style="font-family:"Arial",sans-serif;color:black"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif;color:black">Mob: +39 3477899970<br>
VoIP Ext: 1003503</span><u><span style="font-family:"Arial",sans-serif;color:blue"><br>
</span></u><span lang="EN-US"><a href="mailto:Sara.Bulgarelli@ricoh-gs.com" title="mailto:Sara.Bulgarelli@ricoh-gs.com"><span lang="EN-GB" style="font-family:"Arial",sans-serif;color:#954F72">Sara.Bulgarelli@ricoh-gs.com</span></a></span><u><span style="font-family:"Arial",sans-serif;color:blue"><br>
</span></u><span lang="EN-US"><a href="https://eur02.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.ricoh-europe.com%2F&data=05%7C01%7CSimon.Wilson%40ricoh-europe.com%7Cd7715508d2c443dfa10908db2c51831d%7Cdd29478d624e429eb453fffc969ac768%7C0%7C0%7C638152500834830941%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=gb7zXnMtKxFxNZz33u8CSvIxr164%2BnUvdAlMWt0WG6U%3D&reserved=0" title="URL originale:
http://www.ricoh-europe.com/
Fare clic per aprire il collegamento."><span lang="EN-GB" style="font-family:"Arial",sans-serif">www.ricoh-europe.com</span></a></span><span lang="EN-US" style="font-family:"Arial",sans-serif;color:black"><o:p></o:p></span></p>
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<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0cm 0cm 0cm">
<p class="MsoNormal"><b><span lang="EN-US" style="font-size:11.0pt">From:</span></b><span lang="EN-US" style="font-size:11.0pt"> Patricia Foong <</span><span lang="EN-US"><a href="mailto:Patricia.Foong@ricoh.com.my"><span style="font-size:11.0pt">Patricia.Foong@ricoh.com.my</span></a></span><span lang="EN-US" style="font-size:11.0pt">>
<br>
<b>Sent:</b> 26 January 2023 09:33<br>
<b>To:</b> #REU-GSK-IMACD <</span><span lang="EN-US"><a href="mailto:GSK-IMACD@ricoh-europe.com"><span style="font-size:11.0pt">GSK-IMACD@ricoh-europe.com</span></a></span><span lang="EN-US" style="font-size:11.0pt">>; soenwono <</span><span lang="EN-US"><a href="mailto:soenwono@moderndatasolusi.com"><span style="font-size:11.0pt">soenwono@moderndatasolusi.com</span></a></span><span lang="EN-US" style="font-size:11.0pt">><br>
<b>Cc:</b> 'Bobby' <</span><span lang="EN-US"><a href="mailto:supriatna@moderndatasolusi.com"><span style="font-size:11.0pt">supriatna@moderndatasolusi.com</span></a></span><span lang="EN-US" style="font-size:11.0pt">>;
</span><span lang="EN-US"><a href="mailto:it.team@moderndatasolusi.com"><span style="font-size:11.0pt">it.team@moderndatasolusi.com</span></a></span><span lang="EN-US" style="font-size:11.0pt">; 'Helpdesk' <</span><span lang="EN-US"><a href="mailto:helpdesk@moderndatasolusi.com"><span style="font-size:11.0pt">helpdesk@moderndatasolusi.com</span></a></span><span lang="EN-US" style="font-size:11.0pt">>;
Sara Bulgarelli <</span><span lang="EN-US"><a href="mailto:Sara.Bulgarelli@ricoh-gs.com"><span style="font-size:11.0pt">Sara.Bulgarelli@ricoh-gs.com</span></a></span><span lang="EN-US" style="font-size:11.0pt">>; RES-BARCELONA-GSK <</span><span lang="EN-US"><a href="mailto:GSSC.GSK.Support@ricoh.es"><span style="font-size:11.0pt">GSSC.GSK.Support@ricoh.es</span></a></span><span lang="EN-US" style="font-size:11.0pt">>;
</span><span lang="EN-US"><a href="mailto:idris@moderndatasolusi.com"><span style="font-size:11.0pt">idris@moderndatasolusi.com</span></a></span><span lang="EN-US" style="font-size:11.0pt">;
</span><span lang="EN-US"><a href="mailto:michael@moderndatasolusi.com"><span style="font-size:11.0pt">michael@moderndatasolusi.com</span></a></span><span lang="EN-US" style="font-size:11.0pt">; ZhenYu Lee <</span><span lang="EN-US"><a href="mailto:ZhenYu_Lee@rapp.ricoh.com"><span style="font-size:11.0pt">ZhenYu_Lee@rapp.ricoh.com</span></a></span><span lang="EN-US" style="font-size:11.0pt">>;
'fitri@moderndatasolusi. com' <</span><span lang="EN-US"><a href="mailto:fitri@moderndatasolusi.com"><span style="font-size:11.0pt">fitri@moderndatasolusi.com</span></a></span><span lang="EN-US" style="font-size:11.0pt">>; Henry Sutanto <</span><span lang="EN-US"><a href="mailto:henry.sutanto@moderndatasolusi.com"><span style="font-size:11.0pt">henry.sutanto@moderndatasolusi.com</span></a></span><span lang="EN-US" style="font-size:11.0pt">><br>
<b>Subject:</b> RE: New Printer IMC 300F set up at GSK Pulogadung (1st Reminder) / RITM0510659<o:p></o:p></span></p>
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<p class="MsoNormal"><b><i><span lang="EN-US" style="font-size:11.0pt;color:#2F5496"><o:p> </o:p></span></i></b></p>
<p class="MsoNormal"><b><i><span lang="EN-US" style="font-size:11.0pt;color:#2F5496">Dear All, good day.<o:p></o:p></span></i></b></p>
<p class="MsoNormal"><b><i><span lang="EN-US" style="font-size:11.0pt;color:#2F5496"><o:p> </o:p></span></i></b></p>
<p class="MsoNormal"><b><i><span lang="EN-US" style="font-size:11.0pt;color:#2F5496">I just came back from my annual leave and trying to catch up all my emails …please bear with me.<o:p></o:p></span></i></b></p>
<p class="MsoNormal"><b><i><span lang="EN-US" style="font-size:11.0pt;color:#2F5496"><o:p> </o:p></span></i></b></p>
<p class="MsoNormal"><b><i><span lang="EN-US" style="font-size:11.0pt;color:#2F5496">Dear Sun Sun/Henry, good day.<o:p></o:p></span></i></b></p>
<p class="MsoNormal"><b><i><span lang="EN-US" style="font-size:11.0pt;color:#2F5496"><o:p> </o:p></span></i></b></p>
<p class="MsoNormal"><b><i><span lang="EN-US" style="font-size:11.0pt;color:#2F5496">Please advise :<o:p></o:p></span></i></b></p>
<p class="MsoNormal"><b><i><span lang="EN-US" style="font-size:11.0pt;color:#2F5496"><o:p> </o:p></span></i></b></p>
<p class="MsoNormal"><b><i><span lang="EN-US" style="font-size:11.0pt;color:#2F5496">(a)Have you sent an engineer at site to ENSURE that device is configure as per buildbook?<o:p></o:p></span></i></b></p>
<p class="MsoNormal"><b><i><span lang="EN-US" style="font-size:11.0pt;color:#2F5496">(b)what is the situation right now? What is pending at our end?<o:p></o:p></span></i></b></p>
<p class="MsoNormal"><b><i><span lang="EN-US" style="font-size:11.0pt;color:#2F5496">(c)Has the card reader has ETA PTM and when can it be delivered and installed?<o:p></o:p></span></i></b></p>
<p class="MsoNormal"><b><i><span lang="EN-US" style="font-size:11.0pt;color:#2F5496">(d) Did you manage to reach out to the customer on the IP address details as we
<span style="background:yellow;mso-highlight:yellow">cannot have</span> 2 devices having one (1) IP address<o:p></o:p></span></i></b></p>
<p class="MsoNormal"><b><i><span lang="EN-US" style="font-size:11.0pt;color:#2F5496">(e) As for the license, you need to it has been covered in your S & S fees that you collect monthly or yearly from now on.<o:p></o:p></span></i></b></p>
<p class="MsoNormal"><b><i><span lang="EN-US" style="font-size:11.0pt;color:#2F5496"><o:p> </o:p></span></i></b></p>
<p class="MsoNormal"><b><i><span lang="EN-US" style="font-size:11.0pt;color:#2F5496">Dear Sara,
<o:p></o:p></span></i></b></p>
<p class="MsoNormal"><b><i><span lang="EN-US" style="font-size:11.0pt;color:#2F5496"><o:p> </o:p></span></i></b></p>
<p class="MsoNormal"><b><i><span lang="EN-US" style="font-size:11.0pt;color:#2F5496">Please confirm on point (e) above please that with immediate effect that the OpCos/Partners need to purchase SLNX license as this is not a new IMAC-D but last year where it
use to be supported at global level.<o:p></o:p></span></i></b></p>
<p class="MsoNormal"><b><i><span lang="EN-US" style="font-size:11.0pt;color:#2F5496"><o:p> </o:p></span></i></b></p>
<p class="MsoNormal"><b><i><span lang="EN-US" style="font-size:11.0pt;color:#2F5496">Looking forward to hearing from you.<o:p></o:p></span></i></b></p>
<p class="MsoNormal"><b><i><span lang="EN-US" style="font-size:11.0pt;color:#2F5496"><o:p> </o:p></span></i></b></p>
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</span></b><b><span lang="EN-US" style="font-size:11.0pt;font-family:"Times New Roman",serif;color:#2F5496;mso-fareast-language:JA">19<sup>th</sup>, 20<sup>th</sup> and 25<sup>th</sup> Jan<o:p></o:p></span></b></p>
<p class="MsoNormal"><b><span lang="EN-US" style="font-size:11.0pt;font-family:"Times New Roman",serif;color:#3B9B4B;mso-fareast-language:JA">Public Holiday: </span></b><b><span lang="EN-US" style="font-size:11.0pt;font-family:"Times New Roman",serif;color:#2F5496;mso-fareast-language:JA">23<sup>rd</sup>
and 24<sup>th</sup> Jan <o:p></o:p></span></b></p>
<p class="MsoNormal"><b><span lang="EN-US" style="font-size:11.0pt;font-family:"Times New Roman",serif;color:#2F5496;mso-fareast-language:JA"><o:p> </o:p></span></b></p>
<p class="MsoNormal"><b><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060"><o:p> </o:p></span></b></p>
<p class="MsoNormal" style="margin-bottom:6.0pt;text-autospace:none"><b><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060">Thank you.</span></b><b><span lang="EN-US" style="font-family:"Times New Roman",serif;color:black"><o:p></o:p></span></b></p>
<p class="MsoNormal" style="margin-bottom:6.0pt;text-autospace:none"><b><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060">Patricia Foong
</span></b><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060"><br>
Senior Global Account Coordinator<br>
Ricoh Global Services Greater Asia Pacific<br>
Business Operation Division<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-bottom:6.0pt;text-autospace:none"><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060">Mobile Phone : +6016 410 4493<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-bottom:12.0pt;text-autospace:none"><span lang="EN-US"><a href="mailto:patricia.foong@ricoh.com.my"><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#0070C0">patricia.foong@ricoh.com.my</span></a></span><b><span lang="EN-US" style="font-size:11.0pt;color:#2F5496"><o:p></o:p></span></b></p>
<p class="MsoNormal" style="margin-bottom:6.0pt;text-autospace:none"><b><span lang="PL" style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060">RICOH (Malaysia) Sdn Bhd (10078-W)</span></b><span lang="PL" style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060">
<o:p></o:p></span></p>
<p class="MsoNormal" style="text-autospace:none"><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060">UG-D6, Level Upper Ground,<o:p></o:p></span></p>
<p class="MsoNormal" style="text-autospace:none"><span lang="DE" style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060">Utropolis Suites 2, Jalan Kontraktor U1/14,<o:p></o:p></span></p>
<p class="MsoNormal" style="text-autospace:none"><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060">40150 Shah Alam, Selangor,<o:p></o:p></span></p>
<p class="MsoNormal" style="text-autospace:none"><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060">Malaysia.<o:p></o:p></span></p>
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<p class="MsoNormal" style="line-height:105%"><span lang="EN-US" style="font-size:11.0pt;line-height:105%;font-family:"Arial",sans-serif;color:#002060">Service Hotline: 1300 88 8228<o:p></o:p></span></p>
<p class="MsoNormal" style="line-height:105%"><span lang="EN-US" style="font-size:11.0pt;line-height:105%;font-family:"Arial",sans-serif;color:#002060">Website:</span><span lang="EN-US" style="font-size:11.0pt;line-height:105%;font-family:"Arial",sans-serif;color:#666666">
</span><span lang="EN-US"><a href="https://eur02.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.ricoh.com.my%2F&data=05%7C01%7CSimon.Wilson%40ricoh-europe.com%7Cd7715508d2c443dfa10908db2c51831d%7Cdd29478d624e429eb453fffc969ac768%7C0%7C0%7C638152500834830941%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=ZooVV1W6r7RArXGtYK5bu4w6fQus8SuEYDZPlJhWFik%3D&reserved=0"><span style="font-size:11.0pt;line-height:105%;font-family:"Arial",sans-serif;color:blue">www.ricoh.com.my</span></a></span><span lang="EN-US" style="font-size:11.0pt;line-height:105%;font-family:"Arial",sans-serif;color:black"><o:p></o:p></span></p>
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<p class="MsoNormal" style="line-height:105%"><a href="https://eur02.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.ricoh.com.my%2F&data=05%7C01%7CSimon.Wilson%40ricoh-europe.com%7Cd7715508d2c443dfa10908db2c51831d%7Cdd29478d624e429eb453fffc969ac768%7C0%7C0%7C638152500834830941%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=0llroMcAXoDEZSkUMExoXpwL8C89ly7Jl0B3%2FQFwmOI%3D&reserved=0"><span lang="EN-US" style="font-size:11.0pt;line-height:105%;color:black;text-decoration:none"><img border="0" width="600" height="184" style="width:6.25in;height:1.9166in" id="Picture_x0020_32" src="cid:image012.jpg@01D95E3A.CEFC84F0"></span></a><span lang="EN-US" style="font-size:11.0pt;line-height:105%;color:black"><o:p></o:p></span></p>
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that may be legally privileged. If you are not the intended recipient (or if you have received this message in error), please notify the sender immediately by replying to this message and delete this e-mail (and any other record of it) from your system. Please
do not copy or use it for any purpose. Recipient is advised to check this email and any attachments for the presence of trojans or viruses. The company accepts no liability for any damage caused by any virus transmitted by this email.<o:p></o:p></span></i></p>
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<p class="MsoNormal"><b><span lang="EN-US" style="font-size:11.0pt">From:</span></b><span lang="EN-US" style="font-size:11.0pt"> #REU-GSK-IMACD <</span><span lang="EN-US"><a href="mailto:GSK-IMACD@ricoh-europe.com"><span style="font-size:11.0pt">GSK-IMACD@ricoh-europe.com</span></a></span><span lang="EN-US" style="font-size:11.0pt">>
<br>
<b>Sent:</b> Wednesday, January 25, 2023 11:45 PM<br>
<b>To:</b> soenwono <</span><span lang="EN-US"><a href="mailto:soenwono@moderndatasolusi.com"><span style="font-size:11.0pt">soenwono@moderndatasolusi.com</span></a></span><span lang="EN-US" style="font-size:11.0pt">>; Patricia Foong <</span><span lang="EN-US"><a href="mailto:Patricia.Foong@ricoh.com.my"><span style="font-size:11.0pt">Patricia.Foong@ricoh.com.my</span></a></span><span lang="EN-US" style="font-size:11.0pt">><br>
<b>Cc:</b> 'Bobby' <</span><span lang="EN-US"><a href="mailto:supriatna@moderndatasolusi.com"><span style="font-size:11.0pt">supriatna@moderndatasolusi.com</span></a></span><span lang="EN-US" style="font-size:11.0pt">>;
</span><span lang="EN-US"><a href="mailto:it.team@moderndatasolusi.com"><span style="font-size:11.0pt">it.team@moderndatasolusi.com</span></a></span><span lang="EN-US" style="font-size:11.0pt">; 'Helpdesk' <</span><span lang="EN-US"><a href="mailto:helpdesk@moderndatasolusi.com"><span style="font-size:11.0pt">helpdesk@moderndatasolusi.com</span></a></span><span lang="EN-US" style="font-size:11.0pt">>;
Sara Bulgarelli <</span><span lang="EN-US"><a href="mailto:Sara.Bulgarelli@ricoh-gs.com"><span style="font-size:11.0pt">Sara.Bulgarelli@ricoh-gs.com</span></a></span><span lang="EN-US" style="font-size:11.0pt">>; RES-BARCELONA-GSK <</span><span lang="EN-US"><a href="mailto:GSSC.GSK.Support@ricoh.es"><span style="font-size:11.0pt">GSSC.GSK.Support@ricoh.es</span></a></span><span lang="EN-US" style="font-size:11.0pt">>;
</span><span lang="EN-US"><a href="mailto:idris@moderndatasolusi.com"><span style="font-size:11.0pt">idris@moderndatasolusi.com</span></a></span><span lang="EN-US" style="font-size:11.0pt">;
</span><span lang="EN-US"><a href="mailto:michael@moderndatasolusi.com"><span style="font-size:11.0pt">michael@moderndatasolusi.com</span></a></span><span lang="EN-US" style="font-size:11.0pt">; ZhenYu Lee <</span><span lang="EN-US"><a href="mailto:ZhenYu_Lee@rapp.ricoh.com"><span style="font-size:11.0pt">ZhenYu_Lee@rapp.ricoh.com</span></a></span><span lang="EN-US" style="font-size:11.0pt">>;
'fitri@moderndatasolusi. com' <</span><span lang="EN-US"><a href="mailto:fitri@moderndatasolusi.com"><span style="font-size:11.0pt">fitri@moderndatasolusi.com</span></a></span><span lang="EN-US" style="font-size:11.0pt">>; Henry Sutanto <</span><span lang="EN-US"><a href="mailto:henry.sutanto@moderndatasolusi.com"><span style="font-size:11.0pt">henry.sutanto@moderndatasolusi.com</span></a></span><span lang="EN-US" style="font-size:11.0pt">><br>
<b>Subject:</b> RE: New Printer IMC 300F set up at GSK Pulogadung (1st Reminder) / RITM0510659<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US"><o:p> </o:p></span></p>
<div>
<p class="MsoNormal" style="mso-line-height-alt:.75pt"><span lang="EN-US" style="font-size:1.0pt;color:white">In-Confidence Hi Soewono, The cost of the SLNX licences are included in the S+S fee. But the licence needs to be ordered @Patricia Foong Swee See may
you advise who’ll do it? Also onsite technician is still required to complete the installation
<o:p></o:p></span></p>
</div>
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<p class="msipheader75a20e01" align="center" style="margin:0cm;text-align:center">
<span lang="EN-US" style="color:blue">In-Confidence</span><span lang="EN-US"><o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:11.0pt">Hi Soewono, <o:p>
</o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif">The cost of the SLNX licences are included in the S+S fee.
<br>
But the licence needs to be ordered </span><span lang="EN-US"><a id="OWAAMFAC26AF91AC745C185C6A7372A441EE7" href="mailto:Patricia.Foong@ricoh.com.my"><span lang="EN-GB" style="font-family:"Arial",sans-serif;text-decoration:none">@Patricia Foong Swee See</span></a></span><span style="font-family:"Arial",sans-serif">
may you advise who’ll do it?<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif">Also onsite technician is still required to complete the installation as there are two devices with one IP.
<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><b><span lang="EN-US" style="font-size:10.5pt;color:black">Best regards,<o:p></o:p></span></b></p>
<p class="MsoNormal"><b><span lang="EN-US" style="font-size:10.5pt;color:black"><o:p> </o:p></span></b></p>
<p class="MsoNormal"><b><span lang="EN-US" style="font-size:10.5pt;color:black">Natalia Kawczyńska<o:p></o:p></span></b></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:10.5pt;color:black">Global Accounts Coordinator<o:p></o:p></span></p>
<p class="MsoNormal"><b><span lang="EN-US" style="font-size:10.5pt;color:black"><br>
Ricoh Business Services</span></b><span lang="EN-US" style="font-size:10.5pt;color:black"><br>
</span><span lang="EN-US"><a href="../../../../Downloads/banner.PNG"><span style="font-size:10.5pt">Olivia Business Centre</span></a></span><span lang="EN-US" style="font-size:10.5pt;color:black"><o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:10.5pt;font-family:"Yu Gothic",sans-serif;color:black"><br>
Olivia Star 6th Floor<br>
Aleja Grunwaldzka 472C<br>
80-309 Gdansk</span><span style="font-size:10.5pt;font-family:"Yu Gothic",sans-serif;color:black"><br>
</span><span lang="EN-US"><a href="mailto:natalia.kawczynska@ricoh-europe.com"><span lang="EN-GB" style="font-size:10.5pt;font-family:"Yu Gothic",sans-serif">natalia.kawczynska@ricoh-europe.com</span></a></span><span lang="EN-US" style="font-size:10.5pt;font-family:"Yu Gothic",sans-serif;color:black"><o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:11.0pt"><o:p> </o:p></span></p>
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<p class="MsoNormal"><b><span lang="EN-US" style="font-size:11.0pt">From:</span></b><span lang="EN-US" style="font-size:11.0pt"> RES-BARCELONA-GSK <</span><span lang="EN-US"><a href="mailto:GSSC.GSK.Support@ricoh.es"><span style="font-size:11.0pt">GSSC.GSK.Support@ricoh.es</span></a></span><span lang="EN-US" style="font-size:11.0pt">>
<br>
<b>Sent:</b> Friday, 20 January 2023 07:47<br>
<b>To:</b> Soenwono <</span><span lang="EN-US"><a href="mailto:soenwono@moderndatasolusi.com"><span style="font-size:11.0pt">soenwono@moderndatasolusi.com</span></a></span><span lang="EN-US" style="font-size:11.0pt">>; #REU-GSK-IMACD <</span><span lang="EN-US"><a href="mailto:GSK-IMACD@ricoh-europe.com"><span style="font-size:11.0pt">GSK-IMACD@ricoh-europe.com</span></a></span><span lang="EN-US" style="font-size:11.0pt">><br>
<b>Cc:</b> 'Bobby' <</span><span lang="EN-US"><a href="mailto:supriatna@moderndatasolusi.com"><span style="font-size:11.0pt">supriatna@moderndatasolusi.com</span></a></span><span lang="EN-US" style="font-size:11.0pt">>;
</span><span lang="EN-US"><a href="mailto:it.team@moderndatasolusi.com"><span style="font-size:11.0pt">it.team@moderndatasolusi.com</span></a></span><span lang="EN-US" style="font-size:11.0pt">; 'Helpdesk' <</span><span lang="EN-US"><a href="mailto:helpdesk@moderndatasolusi.com"><span style="font-size:11.0pt">helpdesk@moderndatasolusi.com</span></a></span><span lang="EN-US" style="font-size:11.0pt">>;
Sara Bulgarelli <</span><span lang="EN-US"><a href="mailto:Sara.Bulgarelli@ricoh-gs.com"><span style="font-size:11.0pt">Sara.Bulgarelli@ricoh-gs.com</span></a></span><span lang="EN-US" style="font-size:11.0pt">>;
</span><span lang="EN-US"><a href="mailto:idris@moderndatasolusi.com"><span style="font-size:11.0pt">idris@moderndatasolusi.com</span></a></span><span lang="EN-US" style="font-size:11.0pt">;
</span><span lang="EN-US"><a href="mailto:michael@moderndatasolusi.com"><span style="font-size:11.0pt">michael@moderndatasolusi.com</span></a></span><span lang="EN-US" style="font-size:11.0pt">; 'ZhenYu Lee' <</span><span lang="EN-US"><a href="mailto:ZhenYu_Lee@rapp.ricoh.com"><span style="font-size:11.0pt">ZhenYu_Lee@rapp.ricoh.com</span></a></span><span lang="EN-US" style="font-size:11.0pt">>;
RES-BARCELONA-GSK <</span><span lang="EN-US"><a href="mailto:GSSC.GSK.Support@ricoh.es"><span style="font-size:11.0pt">GSSC.GSK.Support@ricoh.es</span></a></span><span lang="EN-US" style="font-size:11.0pt">>; 'fitri@moderndatasolusi. com' <</span><span lang="EN-US"><a href="mailto:fitri@moderndatasolusi.com"><span style="font-size:11.0pt">fitri@moderndatasolusi.com</span></a></span><span lang="EN-US" style="font-size:11.0pt">>;
'Henry Sutanto' <</span><span lang="EN-US"><a href="mailto:henry.sutanto@moderndatasolusi.com"><span style="font-size:11.0pt">henry.sutanto@moderndatasolusi.com</span></a></span><span lang="EN-US" style="font-size:11.0pt">>; Patricia Foong Swee See <</span><span lang="EN-US"><a href="mailto:Patricia.Foong@ricoh.com.my"><span style="font-size:11.0pt">Patricia.Foong@ricoh.com.my</span></a></span><span lang="EN-US" style="font-size:11.0pt">><br>
<b>Subject:</b> RE: New Printer IMC 300F set up at GSK Pulogadung (1st Reminder) / RITM0510659<o:p></o:p></span></p>
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<p class="MsoNormal"><span lang="EN-US"><o:p> </o:p></span></p>
<p class="msipheader75a20e01" align="center" style="margin:0cm;text-align:center">
<span lang="ES" style="color:blue">In-Confidence</span><span lang="ES"><o:p></o:p></span></p>
<p class="MsoNormal"><span lang="ES" style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="ES" style="font-size:11.0pt">Hi Saenwono,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">You can’t have 2 device with same ip, the previus device use already the same IP. This is basic knowledge you must have.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">Based on this </span><span lang="EN-US"><a id="OWAAM5D672C67CB9349668AECCC96EE234F3F" href="mailto:GSK-IMACD@ricoh-europe.com"><span lang="EN-GB" style="font-size:11.0pt;font-family:"Calibri",sans-serif;text-decoration:none">@#REU-GSK-IMACD</span></a></span><span lang="EN-US" style="font-size:11.0pt">
</span><span style="font-size:11.0pt">is necessary a new IP for the new device or confirmation is a Tech Refresh and the old device will be retired. 2 device with same IP can’t exist.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-US"><a id="OWAAM6E4E7DEAB94B43B3B0CCB3C5911C6D8B" href="mailto:soenwono@moderndatasolusi.com"><span lang="EN-GB" style="font-size:11.0pt;font-family:"Calibri",sans-serif;text-decoration:none">@Soenwono</span></a></span><span style="font-size:11.0pt">
the device is anyway not by buildbook than wait for the new IP for fix the configuration.
<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-US"><a id="OWAAM6C4AECF1517B4000803B5BE1F624EED4" href="mailto:GSK-IMACD@ricoh-europe.com"><span lang="EN-GB" style="font-size:11.0pt;font-family:"Calibri",sans-serif;text-decoration:none">@#REU-GSK-IMACD</span></a></span><span lang="EN-US" style="font-size:11.0pt">
</span><span lang="EN-US"><a id="OWAAM8DA8BAE19E40465E97C6BAA46A7FD31F" href="mailto:soenwono@moderndatasolusi.com"><span lang="EN-GB" style="font-size:11.0pt;font-family:"Calibri",sans-serif;text-decoration:none">@Soenwono</span></a></span><span lang="EN-US" style="font-size:11.0pt">
</span><span style="font-size:11.0pt">also the license for SLNX installation is missing if the old device will not be disposed. And we need before any action of installation.<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="ES" style="font-size:11.0pt"><img border="0" width="1576" height="682" style="width:16.4166in;height:7.1041in" id="Picture_x0020_31" src="cid:image014.png@01D95E3A.CEFC84F0"></span><span lang="ES" style="font-size:11.0pt"><o:p></o:p></span></p>
<p class="MsoNormal"><span lang="ES" style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
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<p class="MsoNormal"><span lang="FR" style="font-family:"Arial",sans-serif">Best Regards,<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="FR" style="font-family:"Arial",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><b><span lang="FR" style="font-family:"Arial",sans-serif">Julien Franco Alain, Perego</span></b><span lang="FR" style="font-family:"Arial",sans-serif"><br>
</span><span style="font-family:"Arial",sans-serif">Technical Support Specialist L2<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif">Global Solution Support Centre<span style="color:black"><br>
<b><br>
Ricoh Spain S.L.U.</b><br>
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<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
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<p class="MsoNormal"><b><span lang="EN-US" style="font-size:11.0pt">From:</span></b><span lang="EN-US" style="font-size:11.0pt"> Soenwono <</span><span lang="EN-US"><a href="mailto:soenwono@moderndatasolusi.com"><span style="font-size:11.0pt">soenwono@moderndatasolusi.com</span></a></span><span lang="EN-US" style="font-size:11.0pt">>
<br>
<b>Sent:</b> viernes, 20 de enero de 2023 7:38<br>
<b>To:</b> RES-BARCELONA-GSK <</span><span lang="EN-US"><a href="mailto:GSSC.GSK.Support@ricoh.es"><span style="font-size:11.0pt">GSSC.GSK.Support@ricoh.es</span></a></span><span lang="EN-US" style="font-size:11.0pt">>; #REU-GSK-IMACD <</span><span lang="EN-US"><a href="mailto:GSK-IMACD@ricoh-europe.com"><span style="font-size:11.0pt">GSK-IMACD@ricoh-europe.com</span></a></span><span lang="EN-US" style="font-size:11.0pt">>;
Patricia Foong Swee See <</span><span lang="EN-US"><a href="mailto:Patricia.Foong@ricoh.com.my"><span style="font-size:11.0pt">Patricia.Foong@ricoh.com.my</span></a></span><span lang="EN-US" style="font-size:11.0pt">><br>
<b>Cc:</b> 'Bobby' <</span><span lang="EN-US"><a href="mailto:supriatna@moderndatasolusi.com"><span style="font-size:11.0pt">supriatna@moderndatasolusi.com</span></a></span><span lang="EN-US" style="font-size:11.0pt">>;
</span><span lang="EN-US"><a href="mailto:it.team@moderndatasolusi.com"><span style="font-size:11.0pt">it.team@moderndatasolusi.com</span></a></span><span lang="EN-US" style="font-size:11.0pt">; 'Helpdesk' <</span><span lang="EN-US"><a href="mailto:helpdesk@moderndatasolusi.com"><span style="font-size:11.0pt">helpdesk@moderndatasolusi.com</span></a></span><span lang="EN-US" style="font-size:11.0pt">>;
Sara Bulgarelli <</span><span lang="EN-US"><a href="mailto:Sara.Bulgarelli@ricoh-gs.com"><span style="font-size:11.0pt">Sara.Bulgarelli@ricoh-gs.com</span></a></span><span lang="EN-US" style="font-size:11.0pt">>;
</span><span lang="EN-US"><a href="mailto:idris@moderndatasolusi.com"><span style="font-size:11.0pt">idris@moderndatasolusi.com</span></a></span><span lang="EN-US" style="font-size:11.0pt">;
</span><span lang="EN-US"><a href="mailto:michael@moderndatasolusi.com"><span style="font-size:11.0pt">michael@moderndatasolusi.com</span></a></span><span lang="EN-US" style="font-size:11.0pt">; 'ZhenYu Lee' <</span><span lang="EN-US"><a href="mailto:ZhenYu_Lee@rapp.ricoh.com"><span style="font-size:11.0pt">ZhenYu_Lee@rapp.ricoh.com</span></a></span><span lang="EN-US" style="font-size:11.0pt">>;
'fitri@moderndatasolusi. com' <</span><span lang="EN-US"><a href="mailto:fitri@moderndatasolusi.com"><span style="font-size:11.0pt">fitri@moderndatasolusi.com</span></a></span><span lang="EN-US" style="font-size:11.0pt">>; 'Henry Sutanto' <</span><span lang="EN-US"><a href="mailto:henry.sutanto@moderndatasolusi.com"><span style="font-size:11.0pt">henry.sutanto@moderndatasolusi.com</span></a></span><span lang="EN-US" style="font-size:11.0pt">><br>
<b>Subject:</b> RE: New Printer IMC 300F set up at GSK Pulogadung (1st Reminder) / RITM0510659<o:p></o:p></span></p>
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<p class="MsoNormal"><span lang="ES"><o:p> </o:p></span></p>
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<p style="background:#FFCACA"><span lang="EN-ID" style="font-size:10.0pt;color:black">This message was sent from an external source. Please be careful opening attachments/links or replying to sources you don’t know.</span><span lang="EN-ID"><o:p></o:p></span></p>
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<p class="MsoNormal"><b><u><span lang="EN-US" style="font-size:11.0pt">Hi Julien,<o:p></o:p></span></u></b></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:11.0pt">Ok so what you need from us / local GSK? So I can ask local GSK to provide it<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:11.0pt">Thank you. <o:p>
</o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:11.0pt"><o:p> </o:p></span></p>
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<p class="MsoNormal"><span lang="EN-US" style="font-family:"Tahoma",sans-serif">Regards,<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-family:"Tahoma",sans-serif">Soenwono Suprapto | GMA & Direct Dept Head<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="DE" style="font-family:"Tahoma",sans-serif">T: +62 21-27937489<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="DE" style="font-family:"Tahoma",sans-serif">F: +62 21-27937486<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="DE" style="font-family:"Tahoma",sans-serif">M: +62-87771697791<o:p></o:p></span></p>
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<p class="MsoNormal"><b><u><span lang="EN-US" style="font-family:"Tahoma",sans-serif">PT MODERN DATA SOLUSI
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<p class="MsoNormal"><span style="font-size:11.0pt"><img border="0" width="195" height="84" style="width:2.0312in;height:.875in" id="Picture_x0020_25" src="cid:image016.png@01D95E3A.CEFC84F0"></span><span lang="EN-US" style="font-family:"Arial",sans-serif;color:#222222;background:white"><o:p></o:p></span></p>
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<p class="MsoNormal"><span lang="EN-US" style="font-size:11.0pt"><o:p> </o:p></span></p>
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<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0cm 0cm 0cm">
<p class="MsoNormal"><b><span lang="EN-US" style="font-size:11.0pt">From:</span></b><span lang="EN-US" style="font-size:11.0pt"> RES-BARCELONA-GSK <</span><span lang="EN-US"><a href="mailto:GSSC.GSK.Support@ricoh.es"><span style="font-size:11.0pt">GSSC.GSK.Support@ricoh.es</span></a></span><span lang="EN-US" style="font-size:11.0pt">>
<br>
<b>Sent:</b> 20 January 2023 12:07<br>
<b>To:</b> Soenwono <</span><span lang="EN-US"><a href="mailto:soenwono@moderndatasolusi.com"><span style="font-size:11.0pt">soenwono@moderndatasolusi.com</span></a></span><span lang="EN-US" style="font-size:11.0pt">>; #REU-GSK-IMACD <</span><span lang="EN-US"><a href="mailto:GSK-IMACD@ricoh-europe.com"><span style="font-size:11.0pt">GSK-IMACD@ricoh-europe.com</span></a></span><span lang="EN-US" style="font-size:11.0pt">>;
Patricia Foong Swee See <</span><span lang="EN-US"><a href="mailto:Patricia.Foong@ricoh.com.my"><span style="font-size:11.0pt">Patricia.Foong@ricoh.com.my</span></a></span><span lang="EN-US" style="font-size:11.0pt">><br>
<b>Cc:</b> 'Bobby' <</span><span lang="EN-US"><a href="mailto:supriatna@moderndatasolusi.com"><span style="font-size:11.0pt">supriatna@moderndatasolusi.com</span></a></span><span lang="EN-US" style="font-size:11.0pt">>;
</span><span lang="EN-US"><a href="mailto:it.team@moderndatasolusi.com"><span style="font-size:11.0pt">it.team@moderndatasolusi.com</span></a></span><span lang="EN-US" style="font-size:11.0pt">; 'Helpdesk' <</span><span lang="EN-US"><a href="mailto:helpdesk@moderndatasolusi.com"><span style="font-size:11.0pt">helpdesk@moderndatasolusi.com</span></a></span><span lang="EN-US" style="font-size:11.0pt">>;
Sara Bulgarelli <</span><span lang="EN-US"><a href="mailto:Sara.Bulgarelli@ricoh-gs.com"><span style="font-size:11.0pt">Sara.Bulgarelli@ricoh-gs.com</span></a></span><span lang="EN-US" style="font-size:11.0pt">>;
</span><span lang="EN-US"><a href="mailto:idris@moderndatasolusi.com"><span style="font-size:11.0pt">idris@moderndatasolusi.com</span></a></span><span lang="EN-US" style="font-size:11.0pt">;
</span><span lang="EN-US"><a href="mailto:michael@moderndatasolusi.com"><span style="font-size:11.0pt">michael@moderndatasolusi.com</span></a></span><span lang="EN-US" style="font-size:11.0pt">; RES-BARCELONA-GSK <</span><span lang="EN-US"><a href="mailto:GSSC.GSK.Support@ricoh.es"><span style="font-size:11.0pt">GSSC.GSK.Support@ricoh.es</span></a></span><span lang="EN-US" style="font-size:11.0pt">>;
'ZhenYu Lee' <</span><span lang="EN-US"><a href="mailto:ZhenYu_Lee@rapp.ricoh.com"><span style="font-size:11.0pt">ZhenYu_Lee@rapp.ricoh.com</span></a></span><span lang="EN-US" style="font-size:11.0pt">>; 'fitri@moderndatasolusi. com' <</span><span lang="EN-US"><a href="mailto:fitri@moderndatasolusi.com"><span style="font-size:11.0pt">fitri@moderndatasolusi.com</span></a></span><span lang="EN-US" style="font-size:11.0pt">>;
'Henry Sutanto' <</span><span lang="EN-US"><a href="mailto:henry.sutanto@moderndatasolusi.com"><span style="font-size:11.0pt">henry.sutanto@moderndatasolusi.com</span></a></span><span lang="EN-US" style="font-size:11.0pt">><br>
<b>Subject:</b> RE: New Printer IMC 300F set up at GSK Pulogadung (1st Reminder) / RITM0510659<o:p></o:p></span></p>
</div>
</div>
<p class="MsoNormal"><span lang="EN-ID"><o:p> </o:p></span></p>
<p class="msipheader75a20e01" align="center" style="margin:0cm;text-align:center">
<span lang="ES" style="color:blue">In-Confidence</span><span lang="ES"><o:p></o:p></span></p>
<p class="MsoNormal"><span lang="ES" style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="ES" style="font-size:11.0pt">Hi Soenwono,<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="ES" style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">Internal communication should not be shared with client.
<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">I advise to keep separate the communications.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<div>
<p class="MsoNormal"><span lang="FR" style="font-family:"Arial",sans-serif">Best Regards,<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="FR" style="font-family:"Arial",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><b><span lang="FR" style="font-family:"Arial",sans-serif">Julien Franco Alain, Perego</span></b><span lang="FR" style="font-family:"Arial",sans-serif"><br>
</span><span style="font-family:"Arial",sans-serif">Technical Support Specialist L2<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif">Global Solution Support Centre<span style="color:black"><br>
<b><br>
Ricoh Spain S.L.U.</b><br>
</span><u><span style="color:blue"><br>
</span></u></span><a href="https://eur02.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.ricoh.es%2F&data=05%7C01%7CSimon.Wilson%40ricoh-europe.com%7Cd7715508d2c443dfa10908db2c51831d%7Cdd29478d624e429eb453fffc969ac768%7C0%7C0%7C638152500834987178%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=bAnYSf7%2FGr71wgAILc84Q%2F9%2BxybWkCKwO9qNMUkb2zg%3D&reserved=0"><span style="font-family:"Arial",sans-serif;color:blue;text-decoration:none"><img border="0" width="88" height="31" style="width:.9166in;height:.3229in" id="Picture_x0020_24" src="cid:image004.png@01D95E3A.CEFC84F0"></span></a><span style="font-family:"Arial",sans-serif;color:black"><br>
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</span></u><span lang="EN-US"><a href="https://eur02.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.facebook.com%2Fricohspain&data=05%7C01%7CSimon.Wilson%40ricoh-europe.com%7Cd7715508d2c443dfa10908db2c51831d%7Cdd29478d624e429eb453fffc969ac768%7C0%7C0%7C638152500834987178%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=PGJm7fr553gANH1utFWcamf1Wa11CkWG5es3dL3VIvA%3D&reserved=0"><span lang="EN-GB" style="font-size:11.0pt;color:blue;text-decoration:none"><img border="0" width="24" height="24" style="width:.25in;height:.25in" id="Picture_x0020_21" src="cid:image005.png@01D95E3A.CEFC84F0"></span><span lang="EN-GB" style="font-size:11.0pt;color:blue"> </span></a></span><span style="font-size:11.0pt;color:black"> </span><span lang="EN-US"><a href="https://eur02.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.twitter.com%2Fricohspain&data=05%7C01%7CSimon.Wilson%40ricoh-europe.com%7Cd7715508d2c443dfa10908db2c51831d%7Cdd29478d624e429eb453fffc969ac768%7C0%7C0%7C638152500834987178%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=zVQ%2Bim%2Fq9mhAtmQ1zv3Q2euFIznjOsn%2FM%2F61H%2F0n4Ao%3D&reserved=0"><span lang="EN-GB" style="font-size:11.0pt;color:black;text-decoration:none"><img border="0" width="24" height="24" style="width:.25in;height:.25in" id="Picture_x0020_22" src="cid:image006.png@01D95E3A.CEFC84F0"></span><span lang="EN-GB" style="font-size:11.0pt;color:black"> </span></a></span><span style="font-size:11.0pt;color:black"> </span><span lang="EN-US"><a href="https://eur02.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.youtube.com%2Fricohspain&data=05%7C01%7CSimon.Wilson%40ricoh-europe.com%7Cd7715508d2c443dfa10908db2c51831d%7Cdd29478d624e429eb453fffc969ac768%7C0%7C0%7C638152500834987178%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=EdOXFnLLE5QFe%2BksDNf%2Fyd20AUT6mSBloqVgT1Feb7Q%3D&reserved=0"><span lang="EN-GB" style="font-size:11.0pt;color:black;text-decoration:none"><img border="0" width="24" height="24" style="width:.25in;height:.25in" id="Picture_x0020_23" src="cid:image007.png@01D95E3A.CEFC84F0"></span><span lang="EN-GB" style="font-size:11.0pt;color:black"> </span></a></span><span style="font-size:11.0pt;color:black"> </span><span lang="EN-US"><a href="https://eur02.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fricoh-espana-slu&data=05%7C01%7CSimon.Wilson%40ricoh-europe.com%7Cd7715508d2c443dfa10908db2c51831d%7Cdd29478d624e429eb453fffc969ac768%7C0%7C0%7C638152500834987178%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=oXxR2qOazYvV0u8An5EE3BD9%2BZMZcZyrq00Jd%2FmOgeY%3D&reserved=0"><span lang="EN-GB" style="font-size:11.0pt;color:black;text-decoration:none"><img border="0" width="24" height="24" style="width:.25in;height:.25in" id="Picture_x0020_20" src="cid:image015.png@01D95E3A.CEFC84F0"></span><span lang="EN-GB" style="font-size:11.0pt;color:black"> </span></a></span><span style="font-size:11.0pt"><o:p></o:p></span></p>
</div>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<div>
<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0cm 0cm 0cm">
<p class="MsoNormal"><b><span lang="EN-US" style="font-size:11.0pt">From:</span></b><span lang="EN-US" style="font-size:11.0pt"> Soenwono <</span><span lang="EN-US"><a href="mailto:soenwono@moderndatasolusi.com"><span style="font-size:11.0pt">soenwono@moderndatasolusi.com</span></a></span><span lang="EN-US" style="font-size:11.0pt">>
<br>
<b>Sent:</b> viernes, 20 de enero de 2023 5:50<br>
<b>To:</b> RES-BARCELONA-GSK <</span><span lang="EN-US"><a href="mailto:GSSC.GSK.Support@ricoh.es"><span style="font-size:11.0pt">GSSC.GSK.Support@ricoh.es</span></a></span><span lang="EN-US" style="font-size:11.0pt">>; #REU-GSK-IMACD <</span><span lang="EN-US"><a href="mailto:GSK-IMACD@ricoh-europe.com"><span style="font-size:11.0pt">GSK-IMACD@ricoh-europe.com</span></a></span><span lang="EN-US" style="font-size:11.0pt">>;
Patricia Foong Swee See <</span><span lang="EN-US"><a href="mailto:Patricia.Foong@ricoh.com.my"><span style="font-size:11.0pt">Patricia.Foong@ricoh.com.my</span></a></span><span lang="EN-US" style="font-size:11.0pt">><br>
<b>Cc:</b> 'Bobby' <</span><span lang="EN-US"><a href="mailto:supriatna@moderndatasolusi.com"><span style="font-size:11.0pt">supriatna@moderndatasolusi.com</span></a></span><span lang="EN-US" style="font-size:11.0pt">>;
</span><span lang="EN-US"><a href="mailto:it.team@moderndatasolusi.com"><span style="font-size:11.0pt">it.team@moderndatasolusi.com</span></a></span><span lang="EN-US" style="font-size:11.0pt">; 'Helpdesk' <</span><span lang="EN-US"><a href="mailto:helpdesk@moderndatasolusi.com"><span style="font-size:11.0pt">helpdesk@moderndatasolusi.com</span></a></span><span lang="EN-US" style="font-size:11.0pt">>;
Sara Bulgarelli <</span><span lang="EN-US"><a href="mailto:Sara.Bulgarelli@ricoh-gs.com"><span style="font-size:11.0pt">Sara.Bulgarelli@ricoh-gs.com</span></a></span><span lang="EN-US" style="font-size:11.0pt">>;
</span><span lang="EN-US"><a href="mailto:idris@moderndatasolusi.com"><span style="font-size:11.0pt">idris@moderndatasolusi.com</span></a></span><span lang="EN-US" style="font-size:11.0pt">;
</span><span lang="EN-US"><a href="mailto:michael@moderndatasolusi.com"><span style="font-size:11.0pt">michael@moderndatasolusi.com</span></a></span><span lang="EN-US" style="font-size:11.0pt">; 'ZhenYu Lee' <</span><span lang="EN-US"><a href="mailto:ZhenYu_Lee@rapp.ricoh.com"><span style="font-size:11.0pt">ZhenYu_Lee@rapp.ricoh.com</span></a></span><span lang="EN-US" style="font-size:11.0pt">>;
'fitri@moderndatasolusi. com' <</span><span lang="EN-US"><a href="mailto:fitri@moderndatasolusi.com"><span style="font-size:11.0pt">fitri@moderndatasolusi.com</span></a></span><span lang="EN-US" style="font-size:11.0pt">>; 'Henry Sutanto' <</span><span lang="EN-US"><a href="mailto:henry.sutanto@moderndatasolusi.com"><span style="font-size:11.0pt">henry.sutanto@moderndatasolusi.com</span></a></span><span lang="EN-US" style="font-size:11.0pt">><br>
<b>Subject:</b> RE: New Printer IMC 300F set up at GSK Pulogadung (1st Reminder) / RITM0510659<o:p></o:p></span></p>
</div>
</div>
<p class="MsoNormal"><span lang="ES"><o:p> </o:p></span></p>
<div style="border:solid #FFCACA 1.0pt;padding:12.0pt 12.0pt 12.0pt 12.0pt">
<p style="background:#FFCACA"><span lang="EN-ID" style="font-size:10.0pt;color:black">This message was sent from an external source. Please be careful opening attachments/links or replying to sources you don’t know.</span><span lang="EN-ID"><o:p></o:p></span></p>
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<div>
<p class="MsoNormal"><span lang="EN-US" style="font-size:11.0pt">Hi All,<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:11.0pt">Can I add local GSK – Pak Fachri in this email for ease of communication & follow up? Please advise<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:11.0pt">Thank you.<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:11.0pt"><o:p> </o:p></span></p>
<div>
<p class="MsoNormal"><span lang="EN-US" style="font-family:"Tahoma",sans-serif">Regards,<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-family:"Tahoma",sans-serif">Soenwono Suprapto | GMA & Direct Dept Head<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="DE" style="font-family:"Tahoma",sans-serif">T: +62 21-27937489<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="DE" style="font-family:"Tahoma",sans-serif">F: +62 21-27937486<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="DE" style="font-family:"Tahoma",sans-serif">M: +62-87771697791<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US"><a href="https://eur02.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.moderndatasolusi.com%2F&data=05%7C01%7CSimon.Wilson%40ricoh-europe.com%7Cd7715508d2c443dfa10908db2c51831d%7Cdd29478d624e429eb453fffc969ac768%7C0%7C0%7C638152500834987178%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=zRfK%2FND4rjS15cnoMRPPC4GARmAxJba40N6XlUl80LA%3D&reserved=0"><span lang="DE" style="font-family:"Tahoma",sans-serif;color:blue">www.moderndatasolusi.com</span></a></span><span lang="DE" style="font-family:"Tahoma",sans-serif"><o:p></o:p></span></p>
<p class="MsoNormal"><span lang="DE" style="font-family:"Tahoma",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><b><u><span lang="EN-US" style="font-family:"Tahoma",sans-serif">PT MODERN DATA SOLUSI
<o:p></o:p></span></u></b></p>
<p class="MsoNormal"><span lang="EN-US"><a href="https://eur02.safelinks.protection.outlook.com/?url=https%3A%2F%2Fgoo.gl%2Fmaps%2Fta17fqnTWbL2&data=05%7C01%7CSimon.Wilson%40ricoh-europe.com%7Cd7715508d2c443dfa10908db2c51831d%7Cdd29478d624e429eb453fffc969ac768%7C0%7C0%7C638152500834987178%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=idEvfI5RKH8pCCmCfMwg3EX6fHWgcBE3gPcZmWYtFlA%3D&reserved=0"><span style="font-family:"Arial",sans-serif;color:black;background:white;text-decoration:none">JL.
Sultan Iskandar Muda No. 29, Kebayoran Lama Utara, Kebayoran Lama - Jakarta Selatan 12240</span></a></span><span lang="EN-US" style="font-family:"Arial",sans-serif;color:#222222;background:white"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><img border="0" width="195" height="84" style="width:2.0312in;height:.875in" id="Picture_x0020_19" src="cid:image016.png@01D95E3A.CEFC84F0"></span><span lang="EN-US" style="font-family:"Arial",sans-serif;color:#222222;background:white"><o:p></o:p></span></p>
</div>
<p class="MsoNormal"><span lang="EN-US" style="font-size:11.0pt"><o:p> </o:p></span></p>
<div>
<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0cm 0cm 0cm">
<p class="MsoNormal"><b><span lang="EN-US" style="font-size:11.0pt">From:</span></b><span lang="EN-US" style="font-size:11.0pt"> RES-BARCELONA-GSK <</span><span lang="EN-US"><a href="mailto:GSSC.GSK.Support@ricoh.es"><span style="font-size:11.0pt">GSSC.GSK.Support@ricoh.es</span></a></span><span lang="EN-US" style="font-size:11.0pt">>
<br>
<b>Sent:</b> 19 January 2023 16:37<br>
<b>To:</b> #REU-GSK-IMACD <</span><span lang="EN-US"><a href="mailto:GSK-IMACD@ricoh-europe.com"><span style="font-size:11.0pt">GSK-IMACD@ricoh-europe.com</span></a></span><span lang="EN-US" style="font-size:11.0pt">>; Patricia Foong Swee See <</span><span lang="EN-US"><a href="mailto:Patricia.Foong@ricoh.com.my"><span style="font-size:11.0pt">Patricia.Foong@ricoh.com.my</span></a></span><span lang="EN-US" style="font-size:11.0pt">>;
soenwono <</span><span lang="EN-US"><a href="mailto:soenwono@moderndatasolusi.com"><span style="font-size:11.0pt">soenwono@moderndatasolusi.com</span></a></span><span lang="EN-US" style="font-size:11.0pt">><br>
<b>Cc:</b> 'Bobby' <</span><span lang="EN-US"><a href="mailto:supriatna@moderndatasolusi.com"><span style="font-size:11.0pt">supriatna@moderndatasolusi.com</span></a></span><span lang="EN-US" style="font-size:11.0pt">>;
</span><span lang="EN-US"><a href="mailto:it.team@moderndatasolusi.com"><span style="font-size:11.0pt">it.team@moderndatasolusi.com</span></a></span><span lang="EN-US" style="font-size:11.0pt">; 'Helpdesk' <</span><span lang="EN-US"><a href="mailto:helpdesk@moderndatasolusi.com"><span style="font-size:11.0pt">helpdesk@moderndatasolusi.com</span></a></span><span lang="EN-US" style="font-size:11.0pt">>;
Sara Bulgarelli <</span><span lang="EN-US"><a href="mailto:Sara.Bulgarelli@ricoh-gs.com"><span style="font-size:11.0pt">Sara.Bulgarelli@ricoh-gs.com</span></a></span><span lang="EN-US" style="font-size:11.0pt">>;
</span><span lang="EN-US"><a href="mailto:idris@moderndatasolusi.com"><span style="font-size:11.0pt">idris@moderndatasolusi.com</span></a></span><span lang="EN-US" style="font-size:11.0pt">;
</span><span lang="EN-US"><a href="mailto:michael@moderndatasolusi.com"><span style="font-size:11.0pt">michael@moderndatasolusi.com</span></a></span><span lang="EN-US" style="font-size:11.0pt">; ZhenYu Lee <</span><span lang="EN-US"><a href="mailto:ZhenYu_Lee@rapp.ricoh.com"><span style="font-size:11.0pt">ZhenYu_Lee@rapp.ricoh.com</span></a></span><span lang="EN-US" style="font-size:11.0pt">>;
RES-BARCELONA-GSK <</span><span lang="EN-US"><a href="mailto:GSSC.GSK.Support@ricoh.es"><span style="font-size:11.0pt">GSSC.GSK.Support@ricoh.es</span></a></span><span lang="EN-US" style="font-size:11.0pt">>; fitri@moderndatasolusi. com <</span><span lang="EN-US"><a href="mailto:fitri@moderndatasolusi.com"><span style="font-size:11.0pt">fitri@moderndatasolusi.com</span></a></span><span lang="EN-US" style="font-size:11.0pt">>;
Henry Sutanto <</span><span lang="EN-US"><a href="mailto:henry.sutanto@moderndatasolusi.com"><span style="font-size:11.0pt">henry.sutanto@moderndatasolusi.com</span></a></span><span lang="EN-US" style="font-size:11.0pt">>; RES-BARCELONA-GSK <</span><span lang="EN-US"><a href="mailto:GSSC.GSK.Support@ricoh.es"><span style="font-size:11.0pt">GSSC.GSK.Support@ricoh.es</span></a></span><span lang="EN-US" style="font-size:11.0pt">><br>
<b>Subject:</b> RE: New Printer IMC 300F set up at GSK Pulogadung (1st Reminder) / RITM0510659<o:p></o:p></span></p>
</div>
</div>
<p class="MsoNormal"><span lang="EN-ID"><o:p> </o:p></span></p>
<p class="msipheader18ea1115" align="center" style="margin:0cm;text-align:center">
<span style="color:black">Internal</span><o:p></o:p></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">Hi Natalia,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"> The IP address stated on this RITM is currently being used by PULMFP009 which is an MP301 device as shown in WIM screenshot below and not the new device stated in the RITM an IMC300
<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><img border="0" width="1371" height="670" style="width:14.2812in;height:6.9791in" id="Picture_x0020_18" src="cid:image017.png@01D95E3A.CEFC84F0"></span><span style="font-size:11.0pt"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<div>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif;color:black">Kind Regards<o:p></o:p></span></p>
<p class="MsoNormal"><b><span style="font-family:"Arial",sans-serif;color:black"><o:p> </o:p></span></b></p>
<p class="MsoNormal"><b><span style="font-family:"Arial",sans-serif;color:black"><o:p> </o:p></span></b></p>
<p class="MsoNormal"><b><span style="font-family:"Arial",sans-serif;color:black">Nigel Forster</span></b><span style="font-family:"Arial",sans-serif;color:black"><br>
</span><span style="font-family:"Arial",sans-serif">Technical Support Specialist L2<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif">Global Solution Support Centre<span style="color:black"><br>
<b><br>
Ricoh Spain S.L.U.</b><br>
</span><u><span style="color:blue"><br>
</span></u></span><a href="https://eur02.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.ricoh.es%2F&data=05%7C01%7CSimon.Wilson%40ricoh-europe.com%7Cd7715508d2c443dfa10908db2c51831d%7Cdd29478d624e429eb453fffc969ac768%7C0%7C0%7C638152500834987178%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=bAnYSf7%2FGr71wgAILc84Q%2F9%2BxybWkCKwO9qNMUkb2zg%3D&reserved=0"><span style="font-family:"Arial",sans-serif;color:blue;text-decoration:none"><img border="0" width="88" height="31" style="width:.9166in;height:.3229in" id="Picture_x0020_17" src="cid:image004.png@01D95E3A.CEFC84F0"></span></a><span style="font-family:"Arial",sans-serif;color:black"><br>
</span><u><span style="font-size:11.0pt;color:blue"><br>
</span></u><span lang="EN-US"><a href="https://eur02.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.facebook.com%2Fricohspain&data=05%7C01%7CSimon.Wilson%40ricoh-europe.com%7Cd7715508d2c443dfa10908db2c51831d%7Cdd29478d624e429eb453fffc969ac768%7C0%7C0%7C638152500834987178%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=PGJm7fr553gANH1utFWcamf1Wa11CkWG5es3dL3VIvA%3D&reserved=0"><span lang="EN-GB" style="font-size:11.0pt;color:blue;text-decoration:none"><img border="0" width="24" height="24" style="width:.25in;height:.25in" id="Picture_x0020_14" src="cid:image005.png@01D95E3A.CEFC84F0"></span><span lang="EN-GB" style="font-size:11.0pt;color:blue"> </span></a></span><span style="font-size:11.0pt;color:black"> </span><span lang="EN-US"><a href="https://eur02.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.twitter.com%2Fricohspain&data=05%7C01%7CSimon.Wilson%40ricoh-europe.com%7Cd7715508d2c443dfa10908db2c51831d%7Cdd29478d624e429eb453fffc969ac768%7C0%7C0%7C638152500834987178%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=zVQ%2Bim%2Fq9mhAtmQ1zv3Q2euFIznjOsn%2FM%2F61H%2F0n4Ao%3D&reserved=0"><span lang="EN-GB" style="font-size:11.0pt;color:black;text-decoration:none"><img border="0" width="24" height="24" style="width:.25in;height:.25in" id="Picture_x0020_15" src="cid:image006.png@01D95E3A.CEFC84F0"></span><span lang="EN-GB" style="font-size:11.0pt;color:black"> </span></a></span><span style="font-size:11.0pt;color:black"> </span><span lang="EN-US"><a href="https://eur02.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.youtube.com%2Fricohspain&data=05%7C01%7CSimon.Wilson%40ricoh-europe.com%7Cd7715508d2c443dfa10908db2c51831d%7Cdd29478d624e429eb453fffc969ac768%7C0%7C0%7C638152500834987178%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=EdOXFnLLE5QFe%2BksDNf%2Fyd20AUT6mSBloqVgT1Feb7Q%3D&reserved=0"><span lang="EN-GB" style="font-size:11.0pt;color:black;text-decoration:none"><img border="0" width="24" height="24" style="width:.25in;height:.25in" id="Picture_x0020_16" src="cid:image007.png@01D95E3A.CEFC84F0"></span><span lang="EN-GB" style="font-size:11.0pt;color:black"> </span></a></span><span style="font-size:11.0pt;color:black"> </span><span lang="EN-US"><a href="https://eur02.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fricoh-espana-slu&data=05%7C01%7CSimon.Wilson%40ricoh-europe.com%7Cd7715508d2c443dfa10908db2c51831d%7Cdd29478d624e429eb453fffc969ac768%7C0%7C0%7C638152500834987178%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=oXxR2qOazYvV0u8An5EE3BD9%2BZMZcZyrq00Jd%2FmOgeY%3D&reserved=0"><span lang="EN-GB" style="font-size:11.0pt;color:black;text-decoration:none"><img border="0" width="24" height="24" style="width:.25in;height:.25in" id="Picture_x0020_13" src="cid:image015.png@01D95E3A.CEFC84F0"></span><span lang="EN-GB" style="font-size:11.0pt;color:black"> </span></a></span><span style="font-size:11.0pt"><o:p></o:p></span></p>
</div>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<div>
<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0cm 0cm 0cm">
<p class="MsoNormal"><b><span lang="EN-US" style="font-size:11.0pt">From:</span></b><span lang="EN-US" style="font-size:11.0pt"> #REU-GSK-IMACD <</span><span lang="EN-US"><a href="mailto:GSK-IMACD@ricoh-europe.com"><span style="font-size:11.0pt">GSK-IMACD@ricoh-europe.com</span></a></span><span lang="EN-US" style="font-size:11.0pt">>
<br>
<b>Sent:</b> 19 January 2023 09:25<br>
<b>To:</b> Patricia Foong Swee See <</span><span lang="EN-US"><a href="mailto:Patricia.Foong@ricoh.com.my"><span style="font-size:11.0pt">Patricia.Foong@ricoh.com.my</span></a></span><span lang="EN-US" style="font-size:11.0pt">>; RES-BARCELONA-GSK <</span><span lang="EN-US"><a href="mailto:GSSC.GSK.Support@ricoh.es"><span style="font-size:11.0pt">GSSC.GSK.Support@ricoh.es</span></a></span><span lang="EN-US" style="font-size:11.0pt">>;
soenwono <</span><span lang="EN-US"><a href="mailto:soenwono@moderndatasolusi.com"><span style="font-size:11.0pt">soenwono@moderndatasolusi.com</span></a></span><span lang="EN-US" style="font-size:11.0pt">><br>
<b>Cc:</b> 'Bobby' <</span><span lang="EN-US"><a href="mailto:supriatna@moderndatasolusi.com"><span style="font-size:11.0pt">supriatna@moderndatasolusi.com</span></a></span><span lang="EN-US" style="font-size:11.0pt">>;
</span><span lang="EN-US"><a href="mailto:it.team@moderndatasolusi.com"><span style="font-size:11.0pt">it.team@moderndatasolusi.com</span></a></span><span lang="EN-US" style="font-size:11.0pt">; 'Helpdesk' <</span><span lang="EN-US"><a href="mailto:helpdesk@moderndatasolusi.com"><span style="font-size:11.0pt">helpdesk@moderndatasolusi.com</span></a></span><span lang="EN-US" style="font-size:11.0pt">>;
Sara Bulgarelli <</span><span lang="EN-US"><a href="mailto:Sara.Bulgarelli@ricoh-gs.com"><span style="font-size:11.0pt">Sara.Bulgarelli@ricoh-gs.com</span></a></span><span lang="EN-US" style="font-size:11.0pt">>;
</span><span lang="EN-US"><a href="mailto:idris@moderndatasolusi.com"><span style="font-size:11.0pt">idris@moderndatasolusi.com</span></a></span><span lang="EN-US" style="font-size:11.0pt">;
</span><span lang="EN-US"><a href="mailto:michael@moderndatasolusi.com"><span style="font-size:11.0pt">michael@moderndatasolusi.com</span></a></span><span lang="EN-US" style="font-size:11.0pt">; ZhenYu Lee <</span><span lang="EN-US"><a href="mailto:ZhenYu_Lee@rapp.ricoh.com"><span style="font-size:11.0pt">ZhenYu_Lee@rapp.ricoh.com</span></a></span><span lang="EN-US" style="font-size:11.0pt">>;
Cynthia Ho <</span><span lang="EN-US"><a href="mailto:Cynthia_Ho@rapp.ricoh.com"><span style="font-size:11.0pt">Cynthia_Ho@rapp.ricoh.com</span></a></span><span lang="EN-US" style="font-size:11.0pt">>; fitri@moderndatasolusi. com <</span><span lang="EN-US"><a href="mailto:fitri@moderndatasolusi.com"><span style="font-size:11.0pt">fitri@moderndatasolusi.com</span></a></span><span lang="EN-US" style="font-size:11.0pt">>;
Henry Sutanto <</span><span lang="EN-US"><a href="mailto:henry.sutanto@moderndatasolusi.com"><span style="font-size:11.0pt">henry.sutanto@moderndatasolusi.com</span></a></span><span lang="EN-US" style="font-size:11.0pt">><br>
<b>Subject:</b> RE: New Printer IMC 300F set up at GSK Pulogadung (1st Reminder) / RITM0510659<o:p></o:p></span></p>
</div>
</div>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="msipheader18ea1115" align="center" style="margin:0cm;text-align:center">
<span lang="EN-US" style="color:black">Internal</span><span lang="EN-US"><o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:11.0pt">HI Patricia, <o:p>
</o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:11.0pt">We are already in the implementation stage in Service Now.
<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-US"><a id="OWAAM79C408BE9DB64C4D94DC176AB1690256" href="mailto:GSSC.GSK.Support@ricoh.es"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;text-decoration:none">@RES-BARCELONA-GSK</span></a></span><span lang="EN-US" style="font-size:11.0pt">
could you please advise if the IP address is 10.237.191.51 for this as our partner have asked.
<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:11.0pt">Also our partner wants to set a date so our engineer and you can communicate & cooperate to settle this setting & configuration as we have different time zones.
<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-US"><a id="OWAAM44DAB5A4D7AC4138821124965A4B9E3C" href="mailto:soenwono@moderndatasolusi.com"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;text-decoration:none">@soenwono</span></a></span><span lang="EN-US" style="font-size:11.0pt">
engineer visit needs to be confirmed also with the customer so they know in advance a technician will come.
<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:11.0pt">Thanks!<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><b><span lang="EN-US" style="font-size:10.5pt;color:black">Best regards,<o:p></o:p></span></b></p>
<p class="MsoNormal"><b><span lang="EN-US" style="font-size:10.5pt;color:black"><o:p> </o:p></span></b></p>
<p class="MsoNormal"><b><span lang="EN-US" style="font-size:10.5pt;color:black">Natalia Kawczyńska<o:p></o:p></span></b></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:10.5pt;color:black">Global Accounts Coordinator<o:p></o:p></span></p>
<p class="MsoNormal"><b><span lang="EN-US" style="font-size:10.5pt;color:black"><br>
Ricoh Business Services</span></b><span lang="EN-US" style="font-size:10.5pt;color:black"><br>
</span><span lang="EN-US"><a href="../../../../Downloads/banner.PNG"><span style="font-size:10.5pt">Olivia Business Centre</span></a></span><span lang="EN-US" style="font-size:10.5pt;color:black"><o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:10.5pt;font-family:"Yu Gothic",sans-serif;color:black"><br>
Olivia Star 6th Floor<br>
Aleja Grunwaldzka 472C<br>
80-309 Gdansk</span><span style="font-size:10.5pt;font-family:"Yu Gothic",sans-serif;color:black"><br>
</span><span lang="EN-US"><a href="mailto:natalia.kawczynska@ricoh-europe.com"><span lang="EN-GB" style="font-size:10.5pt;font-family:"Yu Gothic",sans-serif">natalia.kawczynska@ricoh-europe.com</span></a></span><span lang="EN-US" style="font-size:10.5pt;font-family:"Yu Gothic",sans-serif;color:black"><o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:11.0pt"><o:p> </o:p></span></p>
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<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0cm 0cm 0cm">
<p class="MsoNormal"><b><span lang="EN-US" style="font-size:11.0pt">From:</span></b><span lang="EN-US" style="font-size:11.0pt"> Patricia Foong <</span><span lang="EN-US"><a href="mailto:Patricia.Foong@ricoh.com.my"><span style="font-size:11.0pt">Patricia.Foong@ricoh.com.my</span></a></span><span lang="EN-US" style="font-size:11.0pt">>
<br>
<b>Sent:</b> Thursday, 19 January 2023 05:21<br>
<b>To:</b> soenwono <</span><span lang="EN-US"><a href="mailto:soenwono@moderndatasolusi.com"><span style="font-size:11.0pt">soenwono@moderndatasolusi.com</span></a></span><span lang="EN-US" style="font-size:11.0pt">>; #REU-GSK-IMACD <</span><span lang="EN-US"><a href="mailto:GSK-IMACD@ricoh-europe.com"><span style="font-size:11.0pt">GSK-IMACD@ricoh-europe.com</span></a></span><span lang="EN-US" style="font-size:11.0pt">>;
Henry Sutanto <</span><span lang="EN-US"><a href="mailto:henry.sutanto@moderndatasolusi.com"><span style="font-size:11.0pt">henry.sutanto@moderndatasolusi.com</span></a></span><span lang="EN-US" style="font-size:11.0pt">><br>
<b>Cc:</b> RES-BARCELONA-GSK <</span><span lang="EN-US"><a href="mailto:GSSC.GSK.Support@ricoh.es"><span style="font-size:11.0pt">GSSC.GSK.Support@ricoh.es</span></a></span><span lang="EN-US" style="font-size:11.0pt">>; 'Bobby' <</span><span lang="EN-US"><a href="mailto:supriatna@moderndatasolusi.com"><span style="font-size:11.0pt">supriatna@moderndatasolusi.com</span></a></span><span lang="EN-US" style="font-size:11.0pt">>;
</span><span lang="EN-US"><a href="mailto:it.team@moderndatasolusi.com"><span style="font-size:11.0pt">it.team@moderndatasolusi.com</span></a></span><span lang="EN-US" style="font-size:11.0pt">; 'Helpdesk' <</span><span lang="EN-US"><a href="mailto:helpdesk@moderndatasolusi.com"><span style="font-size:11.0pt">helpdesk@moderndatasolusi.com</span></a></span><span lang="EN-US" style="font-size:11.0pt">>;
Sara Bulgarelli <</span><span lang="EN-US"><a href="mailto:Sara.Bulgarelli@ricoh-gs.com"><span style="font-size:11.0pt">Sara.Bulgarelli@ricoh-gs.com</span></a></span><span lang="EN-US" style="font-size:11.0pt">>;
</span><span lang="EN-US"><a href="mailto:idris@moderndatasolusi.com"><span style="font-size:11.0pt">idris@moderndatasolusi.com</span></a></span><span lang="EN-US" style="font-size:11.0pt">;
</span><span lang="EN-US"><a href="mailto:michael@moderndatasolusi.com"><span style="font-size:11.0pt">michael@moderndatasolusi.com</span></a></span><span lang="EN-US" style="font-size:11.0pt">; ZhenYu Lee <</span><span lang="EN-US"><a href="mailto:ZhenYu_Lee@rapp.ricoh.com"><span style="font-size:11.0pt">ZhenYu_Lee@rapp.ricoh.com</span></a></span><span lang="EN-US" style="font-size:11.0pt">>;
Cynthia Ho <</span><span lang="EN-US"><a href="mailto:Cynthia_Ho@rapp.ricoh.com"><span style="font-size:11.0pt">Cynthia_Ho@rapp.ricoh.com</span></a></span><span lang="EN-US" style="font-size:11.0pt">>; fitri@moderndatasolusi. com <</span><span lang="EN-US"><a href="mailto:fitri@moderndatasolusi.com"><span style="font-size:11.0pt">fitri@moderndatasolusi.com</span></a></span><span lang="EN-US" style="font-size:11.0pt">><br>
<b>Subject:</b> RE: New Printer IMC 300F set up at GSK Pulogadung (1st Reminder)<o:p></o:p></span></p>
</div>
</div>
<p class="MsoNormal"><span lang="EN-US"><o:p> </o:p></span></p>
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<p style="background:#FFCACA"><span lang="EN-US" style="font-size:10.0pt;color:black">This message was sent from an external source. Please be careful opening attachments/links or replying to sources you don’t know.</span><span lang="EN-US"><o:p></o:p></span></p>
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<div>
<p class="MsoNormal"><b><i><span lang="EN-US" style="font-size:11.0pt;color:#2F5496">Thank you Sun Sun for your update and we look forward to close out this IMAC-D and have it installed upon arrival.<o:p></o:p></span></i></b></p>
<p class="MsoNormal"><b><i><span lang="EN-US" style="font-size:11.0pt;color:#2F5496"><o:p> </o:p></span></i></b></p>
<p class="MsoNormal"><b><i><span lang="EN-US" style="font-size:11.0pt;color:#2F5496">I would also expect a close monitoring of this item arrival by PTM and progressive update to RGS.<o:p></o:p></span></i></b></p>
<p class="MsoNormal"><b><i><span lang="EN-US" style="font-size:11.0pt;color:#2F5496"><o:p> </o:p></span></i></b></p>
<p class="MsoNormal"><b><i><span lang="EN-US" style="font-size:11.0pt;color:#2F5496">Dear GSSC, good day.<o:p></o:p></span></i></b></p>
<p class="MsoNormal"><b><i><span lang="EN-US" style="font-size:11.0pt;color:#2F5496"><o:p> </o:p></span></i></b></p>
<p class="MsoNormal"><b><i><span lang="EN-US" style="font-size:11.0pt;color:#2F5496">Kindly provide a respond on the questions raised on IP address by our partner in order to move forward with next course of action.
<o:p></o:p></span></i></b></p>
<p class="MsoNormal"><b><i><span lang="EN-US" style="font-size:11.0pt;color:#2F5496"><o:p> </o:p></span></i></b></p>
<p class="MsoNormal"><b><i><span lang="EN-US" style="font-size:11.0pt;color:#2F5496">Dear Natalia, good day.<o:p></o:p></span></i></b></p>
<p class="MsoNormal"><b><i><span lang="EN-US" style="font-size:11.0pt;color:#2F5496"><o:p> </o:p></span></i></b></p>
<p class="MsoNormal"><b><i><span lang="EN-US" style="font-size:11.0pt;color:#2F5496">Kindly have it updated in ServiceNOW based on the reply from our partner so that we could track.<o:p></o:p></span></i></b></p>
<p class="MsoNormal"><b><i><span lang="EN-US" style="font-size:11.0pt;color:#2F5496"><o:p> </o:p></span></i></b></p>
<p class="MsoNormal"><b><i><span lang="EN-US" style="font-size:11.0pt;color:#2F5496">Thanks!!<o:p></o:p></span></i></b></p>
<p class="MsoNormal"><b><i><span lang="EN-US" style="font-size:11.0pt;color:#2F5496"><o:p> </o:p></span></i></b></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><b><span lang="EN-US" style="font-size:11.0pt;font-family:"Times New Roman",serif;color:#3B9B4B;mso-fareast-language:JA">Advance Leave Notice:
</span></b><b><span lang="EN-US" style="font-size:11.0pt;font-family:"Times New Roman",serif;color:#2F5496;mso-fareast-language:JA">19<sup>th</sup>, 20<sup>th</sup> and 25<sup>th</sup> Jan<o:p></o:p></span></b></p>
<p class="MsoNormal"><b><span lang="EN-US" style="font-size:11.0pt;font-family:"Times New Roman",serif;color:#3B9B4B;mso-fareast-language:JA">Public Holiday: </span></b><b><span lang="EN-US" style="font-size:11.0pt;font-family:"Times New Roman",serif;color:#2F5496;mso-fareast-language:JA">23<sup>rd</sup>
and 24<sup>th</sup> Jan <o:p></o:p></span></b></p>
<p class="MsoNormal"><b><span lang="EN-US" style="font-size:11.0pt;font-family:"Times New Roman",serif;color:#2F5496;mso-fareast-language:JA"><o:p> </o:p></span></b></p>
<p class="MsoNormal"><b><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060"><o:p> </o:p></span></b></p>
<p class="MsoNormal" style="margin-bottom:6.0pt;text-autospace:none"><b><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060">Thank you.</span></b><b><span lang="EN-US" style="font-family:"Times New Roman",serif;color:black"><o:p></o:p></span></b></p>
<p class="MsoNormal" style="margin-bottom:6.0pt;text-autospace:none"><b><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060">Patricia Foong
</span></b><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060"><br>
Senior Global Account Coordinator<br>
Ricoh Global Services Greater Asia Pacific<br>
Business Operation Division<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-bottom:6.0pt;text-autospace:none"><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060">Mobile Phone : +6016 410 4493<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-bottom:12.0pt;text-autospace:none"><span lang="EN-US"><a href="mailto:patricia.foong@ricoh.com.my"><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#0070C0">patricia.foong@ricoh.com.my</span></a></span><b><span lang="EN-US" style="font-size:11.0pt;color:#2F5496"><o:p></o:p></span></b></p>
<p class="MsoNormal" style="margin-bottom:6.0pt;text-autospace:none"><b><span lang="PL" style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060">RICOH (Malaysia) Sdn Bhd (10078-W)</span></b><span lang="PL" style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060">
<o:p></o:p></span></p>
<p class="MsoNormal" style="text-autospace:none"><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060">UG-D6, Level Upper Ground,<o:p></o:p></span></p>
<p class="MsoNormal" style="text-autospace:none"><span lang="DE" style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060">Utropolis Suites 2, Jalan Kontraktor U1/14,<o:p></o:p></span></p>
<p class="MsoNormal" style="text-autospace:none"><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060">40150 Shah Alam, Selangor,<o:p></o:p></span></p>
<p class="MsoNormal" style="text-autospace:none"><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060">Malaysia.<o:p></o:p></span></p>
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<p class="MsoNormal" style="line-height:105%"><span lang="EN-US" style="font-size:11.0pt;line-height:105%;font-family:"Arial",sans-serif;color:#002060">Service Hotline: 1300 88 8228<o:p></o:p></span></p>
<p class="MsoNormal" style="line-height:105%"><span lang="EN-US" style="font-size:11.0pt;line-height:105%;font-family:"Arial",sans-serif;color:#002060">Website:</span><span lang="EN-US" style="font-size:11.0pt;line-height:105%;font-family:"Arial",sans-serif;color:#666666">
</span><span lang="EN-US"><a href="https://eur02.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.ricoh.com.my%2F&data=05%7C01%7CSimon.Wilson%40ricoh-europe.com%7Cd7715508d2c443dfa10908db2c51831d%7Cdd29478d624e429eb453fffc969ac768%7C0%7C0%7C638152500835143413%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=tSAmzt5UOiifygeNGGOtj1CAA0vyaAsGCWlLX2isovw%3D&reserved=0"><span style="font-size:11.0pt;line-height:105%;font-family:"Arial",sans-serif;color:blue">www.ricoh.com.my</span></a></span><span lang="EN-US" style="font-size:11.0pt;line-height:105%;font-family:"Arial",sans-serif;color:black"><o:p></o:p></span></p>
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<p class="MsoNormal" style="line-height:105%"><a href="https://eur02.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.ricoh.com.my%2F&data=05%7C01%7CSimon.Wilson%40ricoh-europe.com%7Cd7715508d2c443dfa10908db2c51831d%7Cdd29478d624e429eb453fffc969ac768%7C0%7C0%7C638152500835143413%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=1jQYJU5IsL6f%2Fa0TSFac9GH8SuTcU1CIIs0v4oguIsY%3D&reserved=0"><span lang="EN-US" style="font-size:11.0pt;line-height:105%;color:black;text-decoration:none"><img border="0" width="600" height="184" style="width:6.25in;height:1.9166in" id="Picture_x0020_12" src="cid:image012.jpg@01D95E3A.CEFC84F0"></span></a><span lang="EN-US" style="font-size:11.0pt;line-height:105%;color:black"><o:p></o:p></span></p>
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that may be legally privileged. If you are not the intended recipient (or if you have received this message in error), please notify the sender immediately by replying to this message and delete this e-mail (and any other record of it) from your system. Please
do not copy or use it for any purpose. Recipient is advised to check this email and any attachments for the presence of trojans or viruses. The company accepts no liability for any damage caused by any virus transmitted by this email.<o:p></o:p></span></i></p>
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<p class="MsoNormal"><b><span lang="EN-US" style="font-size:11.0pt">From:</span></b><span lang="EN-US" style="font-size:11.0pt"> Soenwono <</span><span lang="EN-US"><a href="mailto:soenwono@moderndatasolusi.com"><span style="font-size:11.0pt">soenwono@moderndatasolusi.com</span></a></span><span lang="EN-US" style="font-size:11.0pt">>
<br>
<b>Sent:</b> Thursday, January 19, 2023 12:00 PM<br>
<b>To:</b> Patricia Foong <</span><span lang="EN-US"><a href="mailto:Patricia.Foong@ricoh.com.my"><span style="font-size:11.0pt">Patricia.Foong@ricoh.com.my</span></a></span><span lang="EN-US" style="font-size:11.0pt">>; '#REU-GSK-IMACD' <</span><span lang="EN-US"><a href="mailto:GSK-IMACD@ricoh-europe.com"><span style="font-size:11.0pt">GSK-IMACD@ricoh-europe.com</span></a></span><span lang="EN-US" style="font-size:11.0pt">>;
Henry Sutanto <</span><span lang="EN-US"><a href="mailto:henry.sutanto@moderndatasolusi.com"><span style="font-size:11.0pt">henry.sutanto@moderndatasolusi.com</span></a></span><span lang="EN-US" style="font-size:11.0pt">><br>
<b>Cc:</b> 'RES-BARCELONA-GSK' <</span><span lang="EN-US"><a href="mailto:GSSC.GSK.Support@ricoh.es"><span style="font-size:11.0pt">GSSC.GSK.Support@ricoh.es</span></a></span><span lang="EN-US" style="font-size:11.0pt">>; 'Bobby' <</span><span lang="EN-US"><a href="mailto:supriatna@moderndatasolusi.com"><span style="font-size:11.0pt">supriatna@moderndatasolusi.com</span></a></span><span lang="EN-US" style="font-size:11.0pt">>;
</span><span lang="EN-US"><a href="mailto:it.team@moderndatasolusi.com"><span style="font-size:11.0pt">it.team@moderndatasolusi.com</span></a></span><span lang="EN-US" style="font-size:11.0pt">; 'Helpdesk' <</span><span lang="EN-US"><a href="mailto:helpdesk@moderndatasolusi.com"><span style="font-size:11.0pt">helpdesk@moderndatasolusi.com</span></a></span><span lang="EN-US" style="font-size:11.0pt">>;
Sara Bulgarelli <</span><span lang="EN-US"><a href="mailto:Sara.Bulgarelli@ricoh-gs.com"><span style="font-size:11.0pt">Sara.Bulgarelli@ricoh-gs.com</span></a></span><span lang="EN-US" style="font-size:11.0pt">>;
</span><span lang="EN-US"><a href="mailto:idris@moderndatasolusi.com"><span style="font-size:11.0pt">idris@moderndatasolusi.com</span></a></span><span lang="EN-US" style="font-size:11.0pt">;
</span><span lang="EN-US"><a href="mailto:michael@moderndatasolusi.com"><span style="font-size:11.0pt">michael@moderndatasolusi.com</span></a></span><span lang="EN-US" style="font-size:11.0pt">; ZhenYu Lee <</span><span lang="EN-US"><a href="mailto:ZhenYu_Lee@rapp.ricoh.com"><span style="font-size:11.0pt">ZhenYu_Lee@rapp.ricoh.com</span></a></span><span lang="EN-US" style="font-size:11.0pt">>;
Cynthia Ho <</span><span lang="EN-US"><a href="mailto:Cynthia_Ho@rapp.ricoh.com"><span style="font-size:11.0pt">Cynthia_Ho@rapp.ricoh.com</span></a></span><span lang="EN-US" style="font-size:11.0pt">>; fitri@moderndatasolusi. com <</span><span lang="EN-US"><a href="mailto:fitri@moderndatasolusi.com"><span style="font-size:11.0pt">fitri@moderndatasolusi.com</span></a></span><span lang="EN-US" style="font-size:11.0pt">><br>
<b>Subject:</b> RE: New Printer IMC 300F set up at GSK Pulogadung (1st Reminder)<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US"><o:p> </o:p></span></p>
<div>
<p class="MsoNormal" style="mso-line-height-alt:.75pt"><span lang="EN-US" style="font-size:1.0pt;color:white">Hi Patricia, The reader RF IDEAS CARD READER 805R1AKU is sourced from outside vendor not from RICOH. We hope to get the reader by end January 2023
HI GSSC Team, Any update please Thank you. Regards,Soenwono Suprapto | GMA & Direct Dept
<o:p></o:p></span></p>
</div>
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<p class="MsoNormal"><b><u><span lang="EN-US" style="font-size:11.0pt">Hi Patricia,<o:p></o:p></span></u></b></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:11.0pt">The reader RF IDEAS CARD READER 805R1AKU is sourced from outside vendor not from RICOH. We hope to get the reader by end January 2023<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><b><u><span lang="EN-US" style="font-size:11.0pt">HI GSSC Team,<o:p></o:p></span></u></b></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:11.0pt">Any update please<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:11.0pt">Thank you. <o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:11.0pt"><o:p> </o:p></span></p>
<div>
<p class="MsoNormal"><span lang="EN-US" style="font-family:"Tahoma",sans-serif">Regards,<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-family:"Tahoma",sans-serif">Soenwono Suprapto | GMA & Direct Dept Head<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="DE" style="font-family:"Tahoma",sans-serif">T: +62 21-27937489<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="DE" style="font-family:"Tahoma",sans-serif">F: +62 21-27937486<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="DE" style="font-family:"Tahoma",sans-serif">M: +62-87771697791<o:p></o:p></span></p>
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<p class="MsoNormal"><b><u><span lang="EN-US" style="font-family:"Tahoma",sans-serif">PT MODERN DATA SOLUSI
<o:p></o:p></span></u></b></p>
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Sultan Iskandar Muda No. 29, Kebayoran Lama Utara, Kebayoran Lama - Jakarta Selatan 12240</span></a></span><span lang="EN-US" style="font-family:"Arial",sans-serif;color:#222222;background:white"><o:p></o:p></span></p>
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<p class="MsoNormal"><b><span lang="EN-US" style="font-size:11.0pt">From:</span></b><span lang="EN-US" style="font-size:11.0pt"> Patricia Foong <</span><span lang="EN-US"><a href="mailto:Patricia.Foong@ricoh.com.my"><span style="font-size:11.0pt">Patricia.Foong@ricoh.com.my</span></a></span><span lang="EN-US" style="font-size:11.0pt">>
<br>
<b>Sent:</b> 18 January 2023 23:48<br>
<b>To:</b> soenwono <</span><span lang="EN-US"><a href="mailto:soenwono@moderndatasolusi.com"><span style="font-size:11.0pt">soenwono@moderndatasolusi.com</span></a></span><span lang="EN-US" style="font-size:11.0pt">>; '#REU-GSK-IMACD' <</span><span lang="EN-US"><a href="mailto:GSK-IMACD@ricoh-europe.com"><span style="font-size:11.0pt">GSK-IMACD@ricoh-europe.com</span></a></span><span lang="EN-US" style="font-size:11.0pt">>;
Henry Sutanto <</span><span lang="EN-US"><a href="mailto:henry.sutanto@moderndatasolusi.com"><span style="font-size:11.0pt">henry.sutanto@moderndatasolusi.com</span></a></span><span lang="EN-US" style="font-size:11.0pt">><br>
<b>Cc:</b> 'RES-BARCELONA-GSK' <</span><span lang="EN-US"><a href="mailto:GSSC.GSK.Support@ricoh.es"><span style="font-size:11.0pt">GSSC.GSK.Support@ricoh.es</span></a></span><span lang="EN-US" style="font-size:11.0pt">>; 'Bobby' <</span><span lang="EN-US"><a href="mailto:supriatna@moderndatasolusi.com"><span style="font-size:11.0pt">supriatna@moderndatasolusi.com</span></a></span><span lang="EN-US" style="font-size:11.0pt">>;
</span><span lang="EN-US"><a href="mailto:it.team@moderndatasolusi.com"><span style="font-size:11.0pt">it.team@moderndatasolusi.com</span></a></span><span lang="EN-US" style="font-size:11.0pt">; 'Helpdesk' <</span><span lang="EN-US"><a href="mailto:helpdesk@moderndatasolusi.com"><span style="font-size:11.0pt">helpdesk@moderndatasolusi.com</span></a></span><span lang="EN-US" style="font-size:11.0pt">>;
Sara Bulgarelli <</span><span lang="EN-US"><a href="mailto:Sara.Bulgarelli@ricoh-gs.com"><span style="font-size:11.0pt">Sara.Bulgarelli@ricoh-gs.com</span></a></span><span lang="EN-US" style="font-size:11.0pt">>;
</span><span lang="EN-US"><a href="mailto:idris@moderndatasolusi.com"><span style="font-size:11.0pt">idris@moderndatasolusi.com</span></a></span><span lang="EN-US" style="font-size:11.0pt">;
</span><span lang="EN-US"><a href="mailto:michael@moderndatasolusi.com"><span style="font-size:11.0pt">michael@moderndatasolusi.com</span></a></span><span lang="EN-US" style="font-size:11.0pt">; ZhenYu Lee <</span><span lang="EN-US"><a href="mailto:ZhenYu_Lee@rapp.ricoh.com"><span style="font-size:11.0pt">ZhenYu_Lee@rapp.ricoh.com</span></a></span><span lang="EN-US" style="font-size:11.0pt">>;
Cynthia Ho <</span><span lang="EN-US"><a href="mailto:Cynthia_Ho@rapp.ricoh.com"><span style="font-size:11.0pt">Cynthia_Ho@rapp.ricoh.com</span></a></span><span lang="EN-US" style="font-size:11.0pt">><br>
<b>Subject:</b> RE: New Printer IMC 300F set up at GSK Pulogadung (1st Reminder)<o:p></o:p></span></p>
</div>
</div>
<p class="MsoNormal"><span lang="EN-ID"><o:p> </o:p></span></p>
<p class="MsoNormal"><b><i><span lang="EN-US" style="font-size:11.0pt;color:#2F5496">Dear Sun Sun and PTM team members,
<o:p></o:p></span></i></b></p>
<p class="MsoNormal"><b><i><span lang="EN-US" style="font-size:11.0pt;color:#2F5496"><o:p> </o:p></span></i></b></p>
<p class="MsoNormal"><b><i><span lang="EN-US" style="font-size:11.0pt;color:#2F5496">I do not think I am getting any respond from PTM with regards on the card reader eta date.<o:p></o:p></span></i></b></p>
<p class="MsoNormal"><b><i><span lang="EN-US" style="font-size:11.0pt;color:#2F5496"><o:p> </o:p></span></i></b></p>
<p class="MsoNormal"><b><i><span lang="EN-US" style="font-size:11.0pt;color:#2F5496">Again, my questions is via RAPO SCM? if this card reader procure If yes, what will be the availability date from RAPO and delivery date to GSK…<o:p></o:p></span></i></b></p>
<p class="MsoNormal"><b><i><span lang="EN-US" style="font-size:11.0pt;color:#2F5496"><o:p> </o:p></span></i></b></p>
<p class="MsoNormal"><b><i><span lang="EN-US" style="font-size:11.0pt;color:#2F5496">We expect PTM to provide an update by
</span></i></b><b><i><u><span lang="EN-US" style="font-size:11.0pt;color:#C00000">tomorrow (19<sup>th</sup>), before end of business without fail.<o:p></o:p></span></u></i></b></p>
<p class="MsoNormal"><b><i><span lang="EN-US" style="font-size:11.0pt;color:#2F5496"><o:p> </o:p></span></i></b></p>
<p class="MsoNormal"><b><i><span lang="EN-US" style="font-size:11.0pt;color:#2F5496">Dear GSSC team,
<o:p></o:p></span></i></b></p>
<p class="MsoNormal"><b><i><span lang="EN-US" style="font-size:11.0pt;color:#2F5496"><o:p> </o:p></span></i></b></p>
<p class="MsoNormal"><b><i><span lang="EN-US" style="font-size:11.0pt;color:#2F5496">Not sure if you have you responded to the questions raised by
</span></i></b><span lang="EN-US"><a id="OWAAMD1AEDBCC6E5342C2AC262005C7927304" href="mailto:soenwono@moderndatasolusi.com"><b><i><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;text-decoration:none">@Soenwono</span></i></b></a></span><b><i><span lang="EN-US" style="font-size:11.0pt;color:#2F5496">
to verify on the IP address before our partner send their engineer to reconfigure the device as per build book?<o:p></o:p></span></i></b></p>
<p class="MsoNormal"><b><i><span lang="EN-US" style="font-size:11.0pt;color:#2F5496"><o:p> </o:p></span></i></b></p>
<p class="MsoNormal"><b><i><span lang="EN-US" style="font-size:11.0pt;color:#2F5496"><o:p> </o:p></span></i></b></p>
<p class="MsoPlainText"><b><i><span lang="EN-US" style="color:#2F5496">Thank you..<o:p></o:p></span></i></b></p>
<p class="MsoNormal"><b><i><span lang="EN-US" style="font-size:11.0pt;color:#2F5496"><o:p> </o:p></span></i></b></p>
<p class="MsoNormal"><b><i><span lang="EN-US" style="font-size:11.0pt;color:#2F5496"><o:p> </o:p></span></i></b></p>
<div>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><b><span lang="EN-US" style="font-size:11.0pt;font-family:"Times New Roman",serif;color:#3B9B4B;mso-fareast-language:JA">Advance Leave Notice:
</span></b><b><span lang="EN-US" style="font-size:11.0pt;font-family:"Times New Roman",serif;color:#2F5496;mso-fareast-language:JA">Nil
<o:p></o:p></span></b></p>
<p class="MsoNormal"><b><span lang="EN-US" style="font-size:11.0pt;font-family:"Times New Roman",serif;color:#3B9B4B;mso-fareast-language:JA">Public Holiday: </span></b><b><span lang="EN-US" style="font-size:11.0pt;font-family:"Times New Roman",serif;color:#2F5496;mso-fareast-language:JA">2<sup>nd</sup>
and 23<sup>rd</sup> Jan <o:p></o:p></span></b></p>
<p class="MsoNormal"><b><span lang="EN-US" style="font-size:11.0pt;font-family:"Times New Roman",serif;color:#2F5496;mso-fareast-language:JA"><o:p> </o:p></span></b></p>
<p class="MsoNormal"><b><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060"><o:p> </o:p></span></b></p>
<p class="MsoNormal" style="margin-bottom:6.0pt;text-autospace:none"><b><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060">Thank you.</span></b><b><span lang="EN-US" style="font-family:"Times New Roman",serif;color:black"><o:p></o:p></span></b></p>
<p class="MsoNormal" style="margin-bottom:6.0pt;text-autospace:none"><b><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060">Patricia Foong
</span></b><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060"><br>
Senior Global Account Coordinator<br>
Ricoh Global Services Greater Asia Pacific<br>
Business Operation Division<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-bottom:6.0pt;text-autospace:none"><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060">Mobile Phone : +6016 410 4493<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-bottom:12.0pt;text-autospace:none"><span lang="EN-US"><a href="mailto:patricia.foong@ricoh.com.my"><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#0070C0">patricia.foong@ricoh.com.my</span></a></span><b><span lang="EN-US" style="font-size:11.0pt;color:#2F5496"><o:p></o:p></span></b></p>
<p class="MsoNormal" style="margin-bottom:6.0pt;text-autospace:none"><b><span lang="PL" style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060">RICOH (Malaysia) Sdn Bhd (10078-W)</span></b><span lang="PL" style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060">
<o:p></o:p></span></p>
<p class="MsoNormal" style="text-autospace:none"><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060">UG-D6, Level Upper Ground,<o:p></o:p></span></p>
<p class="MsoNormal" style="text-autospace:none"><span lang="DE" style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060">Utropolis Suites 2, Jalan Kontraktor U1/14,<o:p></o:p></span></p>
<p class="MsoNormal" style="text-autospace:none"><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060">40150 Shah Alam, Selangor,<o:p></o:p></span></p>
<p class="MsoNormal" style="text-autospace:none"><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060">Malaysia.<o:p></o:p></span></p>
<p class="MsoNormal" style="line-height:105%"><span lang="EN-US" style="font-size:11.0pt;line-height:105%;font-family:"Arial",sans-serif;color:#666666"><o:p> </o:p></span></p>
<p class="MsoNormal" style="line-height:105%"><span lang="EN-US" style="font-size:11.0pt;line-height:105%;font-family:"Arial",sans-serif;color:#002060">Service Hotline: 1300 88 8228<o:p></o:p></span></p>
<p class="MsoNormal" style="line-height:105%"><span lang="EN-US" style="font-size:11.0pt;line-height:105%;font-family:"Arial",sans-serif;color:#002060">Website:</span><span lang="EN-US" style="font-size:11.0pt;line-height:105%;font-family:"Arial",sans-serif;color:#666666">
</span><span lang="EN-US"><a href="https://eur02.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.ricoh.com.my%2F&data=05%7C01%7CSimon.Wilson%40ricoh-europe.com%7Cd7715508d2c443dfa10908db2c51831d%7Cdd29478d624e429eb453fffc969ac768%7C0%7C0%7C638152500835143413%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=tSAmzt5UOiifygeNGGOtj1CAA0vyaAsGCWlLX2isovw%3D&reserved=0"><span style="font-size:11.0pt;line-height:105%;font-family:"Arial",sans-serif;color:blue">www.ricoh.com.my</span></a></span><span lang="EN-US" style="font-size:11.0pt;line-height:105%;font-family:"Arial",sans-serif;color:black"><o:p></o:p></span></p>
<p class="MsoNormal" style="margin-bottom:6.0pt;text-autospace:none"><u><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif;color:blue"><o:p><span style="text-decoration:none"> </span></o:p></span></u></p>
<p class="MsoNormal" style="line-height:105%"><a href="https://eur02.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.ricoh.com.my%2F&data=05%7C01%7CSimon.Wilson%40ricoh-europe.com%7Cd7715508d2c443dfa10908db2c51831d%7Cdd29478d624e429eb453fffc969ac768%7C0%7C0%7C638152500835143413%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=1jQYJU5IsL6f%2Fa0TSFac9GH8SuTcU1CIIs0v4oguIsY%3D&reserved=0"><span lang="EN-US" style="font-size:11.0pt;line-height:105%;color:black;text-decoration:none"><img border="0" width="600" height="184" style="width:6.25in;height:1.9166in" id="Picture_x0020_10" src="cid:image012.jpg@01D95E3A.CEFC84F0"></span></a><span lang="EN-US" style="font-size:11.0pt;line-height:105%;color:black"><o:p></o:p></span></p>
<p class="MsoNormal" style="line-height:105%"><span lang="EN-US" style="font-size:11.0pt;line-height:105%;color:black"><o:p> </o:p></span></p>
<p class="MsoNormal"><i><span lang="EN-US" style="font-size:9.0pt;color:#3F621F">This message together with any attachments is confidential and intended solely for the person or entity to whom it is addressed. It contains information that is confidential and
that may be legally privileged. If you are not the intended recipient (or if you have received this message in error), please notify the sender immediately by replying to this message and delete this e-mail (and any other record of it) from your system. Please
do not copy or use it for any purpose. Recipient is advised to check this email and any attachments for the presence of trojans or viruses. The company accepts no liability for any damage caused by any virus transmitted by this email.<o:p></o:p></span></i></p>
</div>
<p class="MsoNormal"><b><i><span lang="EN-US" style="font-size:11.0pt;color:#2F5496"><o:p> </o:p></span></i></b></p>
<div>
<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0cm 0cm 0cm">
<p class="MsoNormal"><b><span lang="EN-US" style="font-size:11.0pt">From:</span></b><span lang="EN-US" style="font-size:11.0pt"> Patricia Foong
<br>
<b>Sent:</b> Tuesday, January 17, 2023 11:34 PM<br>
<b>To:</b> Soenwono <</span><span lang="EN-US"><a href="mailto:soenwono@moderndatasolusi.com"><span style="font-size:11.0pt">soenwono@moderndatasolusi.com</span></a></span><span lang="EN-US" style="font-size:11.0pt">>; '#REU-GSK-IMACD' <</span><span lang="EN-US"><a href="mailto:GSK-IMACD@ricoh-europe.com"><span style="font-size:11.0pt">GSK-IMACD@ricoh-europe.com</span></a></span><span lang="EN-US" style="font-size:11.0pt">>;
Henry Sutanto <</span><span lang="EN-US"><a href="mailto:henry.sutanto@moderndatasolusi.com"><span style="font-size:11.0pt">henry.sutanto@moderndatasolusi.com</span></a></span><span lang="EN-US" style="font-size:11.0pt">><br>
<b>Cc:</b> 'RES-BARCELONA-GSK' <</span><span lang="EN-US"><a href="mailto:GSSC.GSK.Support@ricoh.es"><span style="font-size:11.0pt">GSSC.GSK.Support@ricoh.es</span></a></span><span lang="EN-US" style="font-size:11.0pt">>; 'Bobby' <</span><span lang="EN-US"><a href="mailto:supriatna@moderndatasolusi.com"><span style="font-size:11.0pt">supriatna@moderndatasolusi.com</span></a></span><span lang="EN-US" style="font-size:11.0pt">>;
</span><span lang="EN-US"><a href="mailto:it.team@moderndatasolusi.com"><span style="font-size:11.0pt">it.team@moderndatasolusi.com</span></a></span><span lang="EN-US" style="font-size:11.0pt">; 'Helpdesk' <</span><span lang="EN-US"><a href="mailto:helpdesk@moderndatasolusi.com"><span style="font-size:11.0pt">helpdesk@moderndatasolusi.com</span></a></span><span lang="EN-US" style="font-size:11.0pt">>;
Sara Bulgarelli <</span><span lang="EN-US"><a href="mailto:Sara.Bulgarelli@ricoh-gs.com"><span style="font-size:11.0pt">Sara.Bulgarelli@ricoh-gs.com</span></a></span><span lang="EN-US" style="font-size:11.0pt">>;
</span><span lang="EN-US"><a href="mailto:idris@moderndatasolusi.com"><span style="font-size:11.0pt">idris@moderndatasolusi.com</span></a></span><span lang="EN-US" style="font-size:11.0pt">;
</span><span lang="EN-US"><a href="mailto:michael@moderndatasolusi.com"><span style="font-size:11.0pt">michael@moderndatasolusi.com</span></a></span><span lang="EN-US" style="font-size:11.0pt"><br>
<b>Subject:</b> RE: New Printer IMC 300F set up at GSK Pulogadung <o:p></o:p></span></p>
</div>
</div>
<p class="MsoNormal"><span lang="EN-US"><o:p> </o:p></span></p>
<p class="MsoNormal"><b><i><span lang="EN-US" style="font-size:11.0pt;color:#2F5496">Dear Sun Sun, good day.<o:p></o:p></span></i></b></p>
<p class="MsoNormal"><b><i><span lang="EN-US" style="font-size:11.0pt;color:#2F5496"><o:p> </o:p></span></i></b></p>
<p class="MsoNormal"><b><i><span lang="EN-US" style="font-size:11.0pt;color:#2F5496">Again, you have not get back to us on the
<span style="background:yellow;mso-highlight:yellow">shipment availability date for the card reader</span> for this GSK order.<o:p></o:p></span></i></b></p>
<p class="MsoNormal"><b><i><span lang="EN-US" style="font-size:11.0pt;color:#2F5496"><o:p> </o:p></span></i></b></p>
<p class="MsoNormal"><b><i><span lang="EN-US" style="font-size:11.0pt;color:#2F5496">Please provide your reply by
<u>tomorrow (Wed), before end of business</u> so that we could have it updated in ServiceNOW for visibility and also SLA measurement.<o:p></o:p></span></i></b></p>
<p class="MsoNormal"><b><i><span lang="EN-US" style="font-size:11.0pt;color:#2F5496"><o:p> </o:p></span></i></b></p>
<p class="MsoNormal"><b><i><span lang="EN-US" style="font-size:11.0pt;color:#2F5496">Do provide a customer delivery date if shipment date from RAPO been obtained and let us know if RAPO SCM have not come back to you, we will help to push for it.
<o:p></o:p></span></i></b></p>
<p class="MsoNormal"><b><i><span lang="EN-US" style="font-size:11.0pt;color:#2F5496"><o:p> </o:p></span></i></b></p>
<p class="MsoNormal"><b><i><span lang="EN-US" style="font-size:11.0pt;color:#2F5496">Kindly be transparent on the situation as this ticket cannot be closed till card reader been installed.<o:p></o:p></span></i></b></p>
<p class="MsoNormal"><b><i><span lang="EN-US" style="font-size:11.0pt;color:#2F5496"><o:p> </o:p></span></i></b></p>
<p class="MsoNormal"><b><i><span lang="EN-US" style="font-size:11.0pt;color:#2F5496">Hope you understand well of the urgency of this item.<o:p></o:p></span></i></b></p>
<p class="MsoNormal"><b><i><span lang="EN-US" style="font-size:11.0pt;color:#2F5496"><o:p> </o:p></span></i></b></p>
<p class="MsoNormal"><b><i><span lang="EN-US" style="font-size:11.0pt;color:#2F5496">Have a pleasant day.<o:p></o:p></span></i></b></p>
<p class="MsoNormal"><b><i><span lang="EN-US" style="font-size:11.0pt;color:#2F5496"><o:p> </o:p></span></i></b></p>
<p class="MsoNormal"><b><i><span lang="EN-US" style="font-size:11.0pt;color:#2F5496"><o:p> </o:p></span></i></b></p>
<div>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><b><span lang="EN-US" style="font-size:11.0pt;font-family:"Times New Roman",serif;color:#3B9B4B;mso-fareast-language:JA">Advance Leave Notice:
</span></b><b><span lang="EN-US" style="font-size:11.0pt;font-family:"Times New Roman",serif;color:#2F5496;mso-fareast-language:JA">Nil
<o:p></o:p></span></b></p>
<p class="MsoNormal"><b><span lang="EN-US" style="font-size:11.0pt;font-family:"Times New Roman",serif;color:#3B9B4B;mso-fareast-language:JA">Public Holiday: </span></b><b><span lang="EN-US" style="font-size:11.0pt;font-family:"Times New Roman",serif;color:#2F5496;mso-fareast-language:JA">2<sup>nd</sup>
and 23<sup>rd</sup> Jan <o:p></o:p></span></b></p>
<p class="MsoNormal"><b><span lang="EN-US" style="font-size:11.0pt;font-family:"Times New Roman",serif;color:#2F5496;mso-fareast-language:JA"><o:p> </o:p></span></b></p>
<p class="MsoNormal"><b><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060"><o:p> </o:p></span></b></p>
<p class="MsoNormal" style="margin-bottom:6.0pt;text-autospace:none"><b><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060">Thank you.</span></b><b><span lang="EN-US" style="font-family:"Times New Roman",serif;color:black"><o:p></o:p></span></b></p>
<p class="MsoNormal" style="margin-bottom:6.0pt;text-autospace:none"><b><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060">Patricia Foong
</span></b><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060"><br>
Senior Global Account Coordinator<br>
Ricoh Global Services Greater Asia Pacific<br>
Business Operation Division<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-bottom:6.0pt;text-autospace:none"><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060">Mobile Phone : +6016 410 4493<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-bottom:12.0pt;text-autospace:none"><span lang="EN-US"><a href="mailto:patricia.foong@ricoh.com.my"><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#0070C0">patricia.foong@ricoh.com.my</span></a></span><b><span lang="EN-US" style="font-size:11.0pt;color:#2F5496"><o:p></o:p></span></b></p>
<p class="MsoNormal" style="margin-bottom:6.0pt;text-autospace:none"><b><span lang="PL" style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060">RICOH (Malaysia) Sdn Bhd (10078-W)</span></b><span lang="PL" style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060">
<o:p></o:p></span></p>
<p class="MsoNormal" style="text-autospace:none"><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060">UG-D6, Level Upper Ground,<o:p></o:p></span></p>
<p class="MsoNormal" style="text-autospace:none"><span lang="DE" style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060">Utropolis Suites 2, Jalan Kontraktor U1/14,<o:p></o:p></span></p>
<p class="MsoNormal" style="text-autospace:none"><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060">40150 Shah Alam, Selangor,<o:p></o:p></span></p>
<p class="MsoNormal" style="text-autospace:none"><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060">Malaysia.<o:p></o:p></span></p>
<p class="MsoNormal" style="line-height:105%"><span lang="EN-US" style="font-size:11.0pt;line-height:105%;font-family:"Arial",sans-serif;color:#666666"><o:p> </o:p></span></p>
<p class="MsoNormal" style="line-height:105%"><span lang="EN-US" style="font-size:11.0pt;line-height:105%;font-family:"Arial",sans-serif;color:#002060">Service Hotline: 1300 88 8228<o:p></o:p></span></p>
<p class="MsoNormal" style="line-height:105%"><span lang="EN-US" style="font-size:11.0pt;line-height:105%;font-family:"Arial",sans-serif;color:#002060">Website:</span><span lang="EN-US" style="font-size:11.0pt;line-height:105%;font-family:"Arial",sans-serif;color:#666666">
</span><span lang="EN-US"><a href="https://eur02.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.ricoh.com.my%2F&data=05%7C01%7CSimon.Wilson%40ricoh-europe.com%7Cd7715508d2c443dfa10908db2c51831d%7Cdd29478d624e429eb453fffc969ac768%7C0%7C0%7C638152500835143413%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=tSAmzt5UOiifygeNGGOtj1CAA0vyaAsGCWlLX2isovw%3D&reserved=0"><span style="font-size:11.0pt;line-height:105%;font-family:"Arial",sans-serif;color:blue">www.ricoh.com.my</span></a></span><span lang="EN-US" style="font-size:11.0pt;line-height:105%;font-family:"Arial",sans-serif;color:black"><o:p></o:p></span></p>
<p class="MsoNormal" style="margin-bottom:6.0pt;text-autospace:none"><u><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif;color:blue"><o:p><span style="text-decoration:none"> </span></o:p></span></u></p>
<p class="MsoNormal" style="line-height:105%"><a href="https://eur02.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.ricoh.com.my%2F&data=05%7C01%7CSimon.Wilson%40ricoh-europe.com%7Cd7715508d2c443dfa10908db2c51831d%7Cdd29478d624e429eb453fffc969ac768%7C0%7C0%7C638152500835143413%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=1jQYJU5IsL6f%2Fa0TSFac9GH8SuTcU1CIIs0v4oguIsY%3D&reserved=0"><span lang="EN-US" style="font-size:11.0pt;line-height:105%;color:black;text-decoration:none"><img border="0" width="600" height="184" style="width:6.25in;height:1.9166in" id="Picture_x0020_9" src="cid:image012.jpg@01D95E3A.CEFC84F0"></span></a><span lang="EN-US" style="font-size:11.0pt;line-height:105%;color:black"><o:p></o:p></span></p>
<p class="MsoNormal" style="line-height:105%"><span lang="EN-US" style="font-size:11.0pt;line-height:105%;color:black"><o:p> </o:p></span></p>
<p class="MsoNormal"><i><span lang="EN-US" style="font-size:9.0pt;color:#3F621F">This message together with any attachments is confidential and intended solely for the person or entity to whom it is addressed. It contains information that is confidential and
that may be legally privileged. If you are not the intended recipient (or if you have received this message in error), please notify the sender immediately by replying to this message and delete this e-mail (and any other record of it) from your system. Please
do not copy or use it for any purpose. Recipient is advised to check this email and any attachments for the presence of trojans or viruses. The company accepts no liability for any damage caused by any virus transmitted by this email.<o:p></o:p></span></i></p>
</div>
<p class="MsoNormal"><b><i><span lang="EN-US" style="font-size:11.0pt;color:#2F5496"><o:p> </o:p></span></i></b></p>
<div>
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<p class="MsoNormal"><b><span lang="EN-US" style="font-size:11.0pt">From:</span></b><span lang="EN-US" style="font-size:11.0pt"> Patricia Foong
<br>
<b>Sent:</b> Tuesday, January 17, 2023 10:21 PM<br>
<b>To:</b> Soenwono <</span><span lang="EN-US"><a href="mailto:soenwono@moderndatasolusi.com"><span style="font-size:11.0pt">soenwono@moderndatasolusi.com</span></a></span><span lang="EN-US" style="font-size:11.0pt">>; '#REU-GSK-IMACD' <</span><span lang="EN-US"><a href="mailto:GSK-IMACD@ricoh-europe.com"><span style="font-size:11.0pt">GSK-IMACD@ricoh-europe.com</span></a></span><span lang="EN-US" style="font-size:11.0pt">>;
Henry Sutanto <</span><span lang="EN-US"><a href="mailto:henry.sutanto@moderndatasolusi.com"><span style="font-size:11.0pt">henry.sutanto@moderndatasolusi.com</span></a></span><span lang="EN-US" style="font-size:11.0pt">><br>
<b>Cc:</b> 'RES-BARCELONA-GSK' <</span><span lang="EN-US"><a href="mailto:GSSC.GSK.Support@ricoh.es"><span style="font-size:11.0pt">GSSC.GSK.Support@ricoh.es</span></a></span><span lang="EN-US" style="font-size:11.0pt">>; 'Bobby' <</span><span lang="EN-US"><a href="mailto:supriatna@moderndatasolusi.com"><span style="font-size:11.0pt">supriatna@moderndatasolusi.com</span></a></span><span lang="EN-US" style="font-size:11.0pt">>;
</span><span lang="EN-US"><a href="mailto:it.team@moderndatasolusi.com"><span style="font-size:11.0pt">it.team@moderndatasolusi.com</span></a></span><span lang="EN-US" style="font-size:11.0pt">; 'Helpdesk' <</span><span lang="EN-US"><a href="mailto:helpdesk@moderndatasolusi.com"><span style="font-size:11.0pt">helpdesk@moderndatasolusi.com</span></a></span><span lang="EN-US" style="font-size:11.0pt">>;
Sara Bulgarelli <</span><span lang="EN-US"><a href="mailto:Sara.Bulgarelli@ricoh-gs.com"><span style="font-size:11.0pt">Sara.Bulgarelli@ricoh-gs.com</span></a></span><span lang="EN-US" style="font-size:11.0pt">><br>
<b>Subject:</b> RE: New Printer IMC 300F set up at GSK Pulogadung <o:p></o:p></span></p>
</div>
</div>
<p class="MsoNormal"><span lang="EN-US"><o:p> </o:p></span></p>
<p class="MsoNormal"><b><i><span lang="EN-US" style="font-size:11.0pt;color:#2F5496">Dear Sun Sun,<o:p></o:p></span></i></b></p>
<p class="MsoNormal"><b><i><span lang="EN-US" style="font-size:11.0pt;color:#2F5496"><o:p> </o:p></span></i></b></p>
<p class="MsoNormal"><b><i><span lang="EN-US" style="font-size:11.0pt;color:#2F5496">GSSC team has mentioned that device is not set as per build book :<o:p></o:p></span></i></b></p>
<p class="MsoNormal"><b><i><span lang="EN-US" style="font-size:11.0pt;color:#2F5496"><o:p> </o:p></span></i></b></p>
<p class="MsoPlainText"><b><span lang="EN-US">Also if the configuration page the tech sent in his email is accurate then the build book has not been followed either as the host name is wrong .
<o:p></o:p></span></b></p>
<p class="MsoPlainText"><b><span lang="EN-US"><o:p> </o:p></span></b></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:11.0pt">Please make sure device will be configured according to the buildbook.
<o:p></o:p></span></p>
<p class="MsoPlainText"><b><span lang="EN-US"><o:p> </o:p></span></b></p>
<p class="MsoNormal"><b><i><span lang="EN-US" style="font-size:11.0pt;color:#2F5496">As long as you follow exactly what is in the build book, it should be fine and GSSC will push SLNX once device been correctly configure.<o:p></o:p></span></i></b></p>
<p class="MsoNormal"><b><i><span lang="EN-US" style="font-size:11.0pt;color:#2F5496"><o:p> </o:p></span></i></b></p>
<p class="MsoNormal"><b><i><span lang="EN-US" style="font-size:11.0pt;color:#2F5496">You need to schedule a date to dispatch your engineer to reconfigure it once GSSC has confirm on question raised on the IP address. <o:p></o:p></span></i></b></p>
<p class="MsoPlainText"><b><i><span lang="EN-US" style="color:#2F5496"><o:p> </o:p></span></i></b></p>
<p class="MsoPlainText"><b><i><span lang="EN-US" style="color:#2F5496">Dear GSSC team,
<o:p></o:p></span></i></b></p>
<p class="MsoPlainText"><b><i><span lang="EN-US" style="color:#2F5496"><o:p> </o:p></span></i></b></p>
<p class="MsoPlainText"><b><i><span lang="EN-US" style="color:#2F5496">Are you able to verify the IP address again please.<o:p></o:p></span></i></b></p>
<p class="MsoPlainText"><b><i><span lang="EN-US" style="color:#2F5496"><o:p> </o:p></span></i></b></p>
<p class="MsoPlainText"><b><i><span lang="EN-US" style="color:#2F5496">Any help be great.<o:p></o:p></span></i></b></p>
<p class="MsoPlainText"><b><i><span lang="EN-US" style="color:#2F5496"><o:p> </o:p></span></i></b></p>
<p class="MsoPlainText"><b><i><span lang="EN-US" style="color:#2F5496">Thanks!<o:p></o:p></span></i></b></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><b><span lang="EN-US" style="font-size:11.0pt;font-family:"Times New Roman",serif;color:#3B9B4B;mso-fareast-language:JA">Advance Leave Notice:
</span></b><b><span lang="EN-US" style="font-size:11.0pt;font-family:"Times New Roman",serif;color:#2F5496;mso-fareast-language:JA">Nil
<o:p></o:p></span></b></p>
<p class="MsoNormal"><b><span lang="EN-US" style="font-size:11.0pt;font-family:"Times New Roman",serif;color:#3B9B4B;mso-fareast-language:JA">Public Holiday: </span></b><b><span lang="EN-US" style="font-size:11.0pt;font-family:"Times New Roman",serif;color:#2F5496;mso-fareast-language:JA">2<sup>nd</sup>
and 23<sup>rd</sup> Jan <o:p></o:p></span></b></p>
<p class="MsoNormal"><b><span lang="EN-US" style="font-size:11.0pt;font-family:"Times New Roman",serif;color:#2F5496;mso-fareast-language:JA"><o:p> </o:p></span></b></p>
<p class="MsoNormal"><b><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060"><o:p> </o:p></span></b></p>
<p class="MsoNormal" style="margin-bottom:6.0pt;text-autospace:none"><b><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060">Thank you.</span></b><b><span lang="EN-US" style="font-family:"Times New Roman",serif;color:black"><o:p></o:p></span></b></p>
<p class="MsoNormal" style="margin-bottom:6.0pt;text-autospace:none"><b><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060">Patricia Foong
</span></b><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060"><br>
Senior Global Account Coordinator<br>
Ricoh Global Services Greater Asia Pacific<br>
Business Operation Division<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-bottom:6.0pt;text-autospace:none"><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060">Mobile Phone : +6016 410 4493<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-bottom:12.0pt;text-autospace:none"><span lang="EN-US"><a href="mailto:patricia.foong@ricoh.com.my"><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#0070C0">patricia.foong@ricoh.com.my</span></a></span><b><span lang="EN-US" style="font-size:11.0pt;color:#2F5496"><o:p></o:p></span></b></p>
<p class="MsoNormal" style="margin-bottom:6.0pt;text-autospace:none"><b><span lang="PL" style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060">RICOH (Malaysia) Sdn Bhd (10078-W)</span></b><span lang="PL" style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060">
<o:p></o:p></span></p>
<p class="MsoNormal" style="text-autospace:none"><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060">UG-D6, Level Upper Ground,<o:p></o:p></span></p>
<p class="MsoNormal" style="text-autospace:none"><span lang="DE" style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060">Utropolis Suites 2, Jalan Kontraktor U1/14,<o:p></o:p></span></p>
<p class="MsoNormal" style="text-autospace:none"><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060">40150 Shah Alam, Selangor,<o:p></o:p></span></p>
<p class="MsoNormal" style="text-autospace:none"><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060">Malaysia.<o:p></o:p></span></p>
<p class="MsoNormal" style="line-height:105%"><span lang="EN-US" style="font-size:11.0pt;line-height:105%;font-family:"Arial",sans-serif;color:#666666"><o:p> </o:p></span></p>
<p class="MsoNormal" style="line-height:105%"><span lang="EN-US" style="font-size:11.0pt;line-height:105%;font-family:"Arial",sans-serif;color:#002060">Service Hotline: 1300 88 8228<o:p></o:p></span></p>
<p class="MsoNormal" style="line-height:105%"><span lang="EN-US" style="font-size:11.0pt;line-height:105%;font-family:"Arial",sans-serif;color:#002060">Website:</span><span lang="EN-US" style="font-size:11.0pt;line-height:105%;font-family:"Arial",sans-serif;color:#666666">
</span><span lang="EN-US"><a href="https://eur02.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.ricoh.com.my%2F&data=05%7C01%7CSimon.Wilson%40ricoh-europe.com%7Cd7715508d2c443dfa10908db2c51831d%7Cdd29478d624e429eb453fffc969ac768%7C0%7C0%7C638152500835143413%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=tSAmzt5UOiifygeNGGOtj1CAA0vyaAsGCWlLX2isovw%3D&reserved=0"><span style="font-size:11.0pt;line-height:105%;font-family:"Arial",sans-serif;color:blue">www.ricoh.com.my</span></a></span><span lang="EN-US" style="font-size:11.0pt;line-height:105%;font-family:"Arial",sans-serif;color:black"><o:p></o:p></span></p>
<p class="MsoNormal" style="margin-bottom:6.0pt;text-autospace:none"><u><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif;color:blue"><o:p><span style="text-decoration:none"> </span></o:p></span></u></p>
<p class="MsoNormal" style="line-height:105%"><a href="https://eur02.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.ricoh.com.my%2F&data=05%7C01%7CSimon.Wilson%40ricoh-europe.com%7Cd7715508d2c443dfa10908db2c51831d%7Cdd29478d624e429eb453fffc969ac768%7C0%7C0%7C638152500835143413%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=1jQYJU5IsL6f%2Fa0TSFac9GH8SuTcU1CIIs0v4oguIsY%3D&reserved=0"><span lang="EN-US" style="font-size:11.0pt;line-height:105%;color:black;text-decoration:none"><img border="0" width="600" height="184" style="width:6.25in;height:1.9166in" id="Picture_x0020_8" src="cid:image012.jpg@01D95E3A.CEFC84F0"></span></a><span lang="EN-US" style="font-size:11.0pt;line-height:105%;color:black"><o:p></o:p></span></p>
<p class="MsoNormal" style="line-height:105%"><span lang="EN-US" style="font-size:11.0pt;line-height:105%;color:black"><o:p> </o:p></span></p>
<p class="MsoNormal"><i><span lang="EN-US" style="font-size:9.0pt;color:#3F621F">This message together with any attachments is confidential and intended solely for the person or entity to whom it is addressed. It contains information that is confidential and
that may be legally privileged. If you are not the intended recipient (or if you have received this message in error), please notify the sender immediately by replying to this message and delete this e-mail (and any other record of it) from your system. Please
do not copy or use it for any purpose. Recipient is advised to check this email and any attachments for the presence of trojans or viruses. The company accepts no liability for any damage caused by any virus transmitted by this email.<o:p></o:p></span></i></p>
<p class="MsoNormal"><b><i><span lang="EN-US" style="font-size:11.0pt;color:#2F5496"><o:p> </o:p></span></i></b></p>
<p class="MsoNormal"><b><span lang="EN-US" style="font-size:11.0pt">From:</span></b><span lang="EN-US" style="font-size:11.0pt"> Soenwono <</span><span lang="EN-US"><a href="mailto:soenwono@moderndatasolusi.com"><span style="font-size:11.0pt">soenwono@moderndatasolusi.com</span></a></span><span lang="EN-US" style="font-size:11.0pt">>
<br>
<b>Sent:</b> Tuesday, January 17, 2023 6:54 PM<br>
<b>To:</b> Patricia Foong <</span><span lang="EN-US"><a href="mailto:Patricia.Foong@ricoh.com.my"><span style="font-size:11.0pt">Patricia.Foong@ricoh.com.my</span></a></span><span lang="EN-US" style="font-size:11.0pt">>; '#REU-GSK-IMACD' <</span><span lang="EN-US"><a href="mailto:GSK-IMACD@ricoh-europe.com"><span style="font-size:11.0pt">GSK-IMACD@ricoh-europe.com</span></a></span><span lang="EN-US" style="font-size:11.0pt">>;
Henry Sutanto <</span><span lang="EN-US"><a href="mailto:henry.sutanto@moderndatasolusi.com"><span style="font-size:11.0pt">henry.sutanto@moderndatasolusi.com</span></a></span><span lang="EN-US" style="font-size:11.0pt">><br>
<b>Cc:</b> 'RES-BARCELONA-GSK' <</span><span lang="EN-US"><a href="mailto:GSSC.GSK.Support@ricoh.es"><span style="font-size:11.0pt">GSSC.GSK.Support@ricoh.es</span></a></span><span lang="EN-US" style="font-size:11.0pt">>; 'Bobby' <</span><span lang="EN-US"><a href="mailto:supriatna@moderndatasolusi.com"><span style="font-size:11.0pt">supriatna@moderndatasolusi.com</span></a></span><span lang="EN-US" style="font-size:11.0pt">>;
</span><span lang="EN-US"><a href="mailto:it.team@moderndatasolusi.com"><span style="font-size:11.0pt">it.team@moderndatasolusi.com</span></a></span><span lang="EN-US" style="font-size:11.0pt">; 'Helpdesk' <</span><span lang="EN-US"><a href="mailto:helpdesk@moderndatasolusi.com"><span style="font-size:11.0pt">helpdesk@moderndatasolusi.com</span></a></span><span lang="EN-US" style="font-size:11.0pt">>;
Sara Bulgarelli <</span><span lang="EN-US"><a href="mailto:Sara.Bulgarelli@ricoh-gs.com"><span style="font-size:11.0pt">Sara.Bulgarelli@ricoh-gs.com</span></a></span><span lang="EN-US" style="font-size:11.0pt">><br>
<b>Subject:</b> RE: New Printer IMC 300F set up at GSK Pulogadung <o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US"><o:p> </o:p></span></p>
<div>
<p class="MsoNormal" style="mso-line-height-alt:.75pt"><span lang="EN-US" style="font-size:1.0pt;color:white">Hi All, To avoid miss reading, I change the subject to “New Printer IMC 300F set up at GSK Pulogadung“ I check with the local PIC – Pak Fachri, the
IP address is 10. 237. 191. 51. . can you check if this IP address is fine? Also I suggest we set
<o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal" style="mso-line-height-alt:.75pt"><span lang="EN-US" style="font-size:1.0pt;color:white">ZjQcmQRYFpfptBannerStart<o:p></o:p></span></p>
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<p class="MsoNormal"><span lang="EN-US" style="font-size:11.0pt">Hi All,<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:11.0pt">To avoid miss reading, I change the subject to “<i><u>New Printer IMC 300F set up at GSK Pulogadung“</u></i><o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:11.0pt">I check with the local PIC – Pak Fachri, the IP address is 10.237.191.51.. can you check if this IP address is fine?<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:11.0pt">Also I suggest we set a date so our engineer and global team can communicate & cooperate to settle this setting & configuration,
<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:11.0pt">Thank you<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:11.0pt"><o:p> </o:p></span></p>
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<p class="MsoNormal"><span lang="EN-US" style="font-family:"Tahoma",sans-serif">Regards,<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-family:"Tahoma",sans-serif">Soenwono Suprapto | GMA & Direct Dept Head<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="DE" style="font-family:"Tahoma",sans-serif">T: +62 21-27937489<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="DE" style="font-family:"Tahoma",sans-serif">F: +62 21-27937486<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="DE" style="font-family:"Tahoma",sans-serif">M: +62-87771697791<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US"><a href="https://eur02.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.moderndatasolusi.com%2F&data=05%7C01%7CSimon.Wilson%40ricoh-europe.com%7Cd7715508d2c443dfa10908db2c51831d%7Cdd29478d624e429eb453fffc969ac768%7C0%7C0%7C638152500835143413%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=O3jmE3D0%2FA60zLAZ0v%2FRpf8mfUoA2eG%2F7hsv1sa2%2FZc%3D&reserved=0"><span lang="DE" style="font-family:"Tahoma",sans-serif;color:blue">www.moderndatasolusi.com</span></a></span><span lang="DE" style="font-family:"Tahoma",sans-serif"><o:p></o:p></span></p>
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<p class="MsoNormal"><b><u><span lang="EN-US" style="font-family:"Tahoma",sans-serif">PT MODERN DATA SOLUSI
<o:p></o:p></span></u></b></p>
<p class="MsoNormal"><span lang="EN-US"><a href="https://eur02.safelinks.protection.outlook.com/?url=https%3A%2F%2Fgoo.gl%2Fmaps%2Fta17fqnTWbL2&data=05%7C01%7CSimon.Wilson%40ricoh-europe.com%7Cd7715508d2c443dfa10908db2c51831d%7Cdd29478d624e429eb453fffc969ac768%7C0%7C0%7C638152500835143413%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=vLUNckFMCWPFUVKdLaQBHST2JxkJs4BpYD7ak2sy2%2F4%3D&reserved=0"><span style="font-family:"Arial",sans-serif;color:black;background:white;text-decoration:none">JL.
Sultan Iskandar Muda No. 29, Kebayoran Lama Utara, Kebayoran Lama - Jakarta Selatan 12240</span></a></span><span lang="EN-US" style="font-family:"Arial",sans-serif;color:#222222;background:white"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><img border="0" width="195" height="84" style="width:2.0312in;height:.875in" id="Picture_x0020_6" src="cid:image016.png@01D95E3A.CEFC84F0"></span><span lang="EN-US" style="font-family:"Arial",sans-serif;color:#222222;background:white"><o:p></o:p></span></p>
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<p class="MsoNormal"><b><span lang="EN-US" style="font-size:11.0pt">From:</span></b><span lang="EN-US" style="font-size:11.0pt"> Patricia Foong <</span><span lang="EN-US"><a href="mailto:Patricia.Foong@ricoh.com.my"><span style="font-size:11.0pt">Patricia.Foong@ricoh.com.my</span></a></span><span lang="EN-US" style="font-size:11.0pt">>
<br>
<b>Sent:</b> 16 January 2023 15:32<br>
<b>To:</b> #REU-GSK-IMACD <</span><span lang="EN-US"><a href="mailto:GSK-IMACD@ricoh-europe.com"><span style="font-size:11.0pt">GSK-IMACD@ricoh-europe.com</span></a></span><span lang="EN-US" style="font-size:11.0pt">>; soenwono <</span><span lang="EN-US"><a href="mailto:soenwono@moderndatasolusi.com"><span style="font-size:11.0pt">soenwono@moderndatasolusi.com</span></a></span><span lang="EN-US" style="font-size:11.0pt">>;
Henry Sutanto <</span><span lang="EN-US"><a href="mailto:henry.sutanto@moderndatasolusi.com"><span style="font-size:11.0pt">henry.sutanto@moderndatasolusi.com</span></a></span><span lang="EN-US" style="font-size:11.0pt">><br>
<b>Cc:</b> RES-BARCELONA-GSK <</span><span lang="EN-US"><a href="mailto:GSSC.GSK.Support@ricoh.es"><span style="font-size:11.0pt">GSSC.GSK.Support@ricoh.es</span></a></span><span lang="EN-US" style="font-size:11.0pt">>; 'Bobby' <</span><span lang="EN-US"><a href="mailto:supriatna@moderndatasolusi.com"><span style="font-size:11.0pt">supriatna@moderndatasolusi.com</span></a></span><span lang="EN-US" style="font-size:11.0pt">>;
</span><span lang="EN-US"><a href="mailto:it.team@moderndatasolusi.com"><span style="font-size:11.0pt">it.team@moderndatasolusi.com</span></a></span><span lang="EN-US" style="font-size:11.0pt">; 'Helpdesk' <</span><span lang="EN-US"><a href="mailto:helpdesk@moderndatasolusi.com"><span style="font-size:11.0pt">helpdesk@moderndatasolusi.com</span></a></span><span lang="EN-US" style="font-size:11.0pt">>;
Sara Bulgarelli <</span><span lang="EN-US"><a href="mailto:Sara.Bulgarelli@ricoh-gs.com"><span style="font-size:11.0pt">Sara.Bulgarelli@ricoh-gs.com</span></a></span><span lang="EN-US" style="font-size:11.0pt">><br>
<b>Subject:</b> RE: Printer Setup Ricoh (temporary) in Rx Pulogadung Office request RITM0510659<o:p></o:p></span></p>
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<p class="MsoNormal"><span lang="EN-ID"><o:p> </o:p></span></p>
<p class="MsoNormal"><b><i><span lang="EN-US" style="font-size:11.0pt;color:#2F5496">Dear PTM team, good day.<o:p></o:p></span></i></b></p>
<p class="MsoNormal"><b><i><span lang="EN-US" style="font-size:11.0pt;color:#2F5496"><o:p> </o:p></span></i></b></p>
<p class="MsoNormal"><b><i><span lang="EN-US" style="font-size:11.0pt;color:#2F5496">I would like to re-attach the build book here in case you still need a copy.<o:p></o:p></span></i></b></p>
<p class="MsoNormal"><b><i><span lang="EN-US" style="font-size:11.0pt;color:#2F5496"><o:p> </o:p></span></i></b></p>
<p class="MsoNormal"><b><i><span lang="EN-US" style="font-size:11.0pt;color:#2F5496">Dear Pak Henry/Sun Sun, good day.<o:p></o:p></span></i></b></p>
<p class="MsoNormal"><b><i><span lang="EN-US" style="font-size:11.0pt;color:#2F5496"><o:p> </o:p></span></i></b></p>
<p class="MsoNormal"><b><i><span lang="EN-US" style="font-size:11.0pt;color:#2F5496">Can you please send an engineer on site to have this rectified and fixed soonest?<o:p></o:p></span></i></b></p>
<p class="MsoNormal"><b><i><span lang="EN-US" style="font-size:11.0pt;color:#2F5496"><o:p> </o:p></span></i></b></p>
<p class="MsoNormal"><b><i><span lang="EN-US" style="font-size:11.0pt;color:#2F5496">Kindly advise when can this be done please by return email.<o:p></o:p></span></i></b></p>
<p class="MsoNormal"><b><i><span lang="EN-US" style="font-size:11.0pt;color:#2F5496"><o:p> </o:p></span></i></b></p>
<p class="MsoNormal"><b><i><span lang="EN-US" style="font-size:11.0pt;color:#2F5496">Thanks!<o:p></o:p></span></i></b></p>
<p class="MsoNormal"><b><i><span lang="EN-US" style="font-size:11.0pt;color:#2F5496"><o:p> </o:p></span></i></b></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><b><span lang="EN-US" style="font-size:11.0pt;font-family:"Times New Roman",serif;color:#3B9B4B;mso-fareast-language:JA">Advance Leave Notice: </span></b><b><span lang="EN-US" style="font-size:11.0pt;font-family:"Times New Roman",serif;color:#2F5496;mso-fareast-language:JA">Nil
<o:p></o:p></span></b></p>
<p class="MsoNormal"><b><span lang="EN-US" style="font-size:11.0pt;font-family:"Times New Roman",serif;color:#3B9B4B;mso-fareast-language:JA">Public Holiday: </span></b><b><span lang="EN-US" style="font-size:11.0pt;font-family:"Times New Roman",serif;color:#2F5496;mso-fareast-language:JA">2<sup>nd</sup>
and 23<sup>rd</sup> Jan <o:p></o:p></span></b></p>
<p class="MsoNormal"><b><span lang="EN-US" style="font-size:11.0pt;font-family:"Times New Roman",serif;color:#2F5496;mso-fareast-language:JA"><o:p> </o:p></span></b></p>
<p class="MsoNormal"><b><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060"><o:p> </o:p></span></b></p>
<p class="MsoNormal" style="margin-bottom:6.0pt;text-autospace:none"><b><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060">Thank you.</span></b><b><span lang="EN-US" style="font-family:"Times New Roman",serif;color:black"><o:p></o:p></span></b></p>
<p class="MsoNormal" style="margin-bottom:6.0pt;text-autospace:none"><b><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060">Patricia Foong
</span></b><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060"><br>
Senior Global Account Coordinator<br>
Ricoh Global Services Greater Asia Pacific<br>
Business Operation Division<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-bottom:6.0pt;text-autospace:none"><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060">Mobile Phone : +6016 410 4493<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-bottom:12.0pt;text-autospace:none"><span lang="EN-US"><a href="mailto:patricia.foong@ricoh.com.my"><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#0070C0">patricia.foong@ricoh.com.my</span></a></span><b><span lang="EN-US" style="font-size:11.0pt;color:#2F5496"><o:p></o:p></span></b></p>
<p class="MsoNormal" style="margin-bottom:6.0pt;text-autospace:none"><b><span lang="PL" style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060">RICOH (Malaysia) Sdn Bhd (10078-W)</span></b><span lang="PL" style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060">
<o:p></o:p></span></p>
<p class="MsoNormal" style="text-autospace:none"><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060">UG-D6, Level Upper Ground,<o:p></o:p></span></p>
<p class="MsoNormal" style="text-autospace:none"><span lang="DE" style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060">Utropolis Suites 2, Jalan Kontraktor U1/14,<o:p></o:p></span></p>
<p class="MsoNormal" style="text-autospace:none"><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060">40150 Shah Alam, Selangor,<o:p></o:p></span></p>
<p class="MsoNormal" style="text-autospace:none"><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060">Malaysia.<o:p></o:p></span></p>
<p class="MsoNormal" style="line-height:105%"><span lang="EN-US" style="font-size:11.0pt;line-height:105%;font-family:"Arial",sans-serif;color:#666666"><o:p> </o:p></span></p>
<p class="MsoNormal" style="line-height:105%"><span lang="EN-US" style="font-size:11.0pt;line-height:105%;font-family:"Arial",sans-serif;color:#002060">Service Hotline: 1300 88 8228<o:p></o:p></span></p>
<p class="MsoNormal" style="line-height:105%"><span lang="EN-US" style="font-size:11.0pt;line-height:105%;font-family:"Arial",sans-serif;color:#002060">Website:</span><span lang="EN-US" style="font-size:11.0pt;line-height:105%;font-family:"Arial",sans-serif;color:#666666">
</span><span lang="EN-US"><a href="https://eur02.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.ricoh.com.my%2F&data=05%7C01%7CSimon.Wilson%40ricoh-europe.com%7Cd7715508d2c443dfa10908db2c51831d%7Cdd29478d624e429eb453fffc969ac768%7C0%7C0%7C638152500835143413%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=tSAmzt5UOiifygeNGGOtj1CAA0vyaAsGCWlLX2isovw%3D&reserved=0"><span style="font-size:11.0pt;line-height:105%;font-family:"Arial",sans-serif;color:blue">www.ricoh.com.my</span></a></span><span lang="EN-US" style="font-size:11.0pt;line-height:105%;font-family:"Arial",sans-serif;color:black"><o:p></o:p></span></p>
<p class="MsoNormal" style="margin-bottom:6.0pt;text-autospace:none"><u><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif;color:blue"><o:p><span style="text-decoration:none"> </span></o:p></span></u></p>
<p class="MsoNormal" style="line-height:105%"><a href="https://eur02.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.ricoh.com.my%2F&data=05%7C01%7CSimon.Wilson%40ricoh-europe.com%7Cd7715508d2c443dfa10908db2c51831d%7Cdd29478d624e429eb453fffc969ac768%7C0%7C0%7C638152500835143413%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=1jQYJU5IsL6f%2Fa0TSFac9GH8SuTcU1CIIs0v4oguIsY%3D&reserved=0"><span lang="EN-US" style="font-size:11.0pt;line-height:105%;color:black;text-decoration:none"><img border="0" width="600" height="184" style="width:6.25in;height:1.9166in" id="Picture_x0020_7" src="cid:image012.jpg@01D95E3A.CEFC84F0"></span></a><span lang="EN-US" style="font-size:11.0pt;line-height:105%;color:black"><o:p></o:p></span></p>
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<p class="MsoNormal"><i><span lang="EN-US" style="font-size:9.0pt;color:#3F621F">This message together with any attachments is confidential and intended solely for the person or entity to whom it is addressed. It contains information that is confidential and
that may be legally privileged. If you are not the intended recipient (or if you have received this message in error), please notify the sender immediately by replying to this message and delete this e-mail (and any other record of it) from your system. Please
do not copy or use it for any purpose. Recipient is advised to check this email and any attachments for the presence of trojans or viruses. The company accepts no liability for any damage caused by any virus transmitted by this email.<o:p></o:p></span></i></p>
<p class="MsoNormal"><b><i><span lang="EN-US" style="font-size:11.0pt;color:#2F5496"><o:p> </o:p></span></i></b></p>
<p class="MsoNormal"><b><span lang="EN-US" style="font-size:11.0pt">From:</span></b><span lang="EN-US" style="font-size:11.0pt"> #REU-GSK-IMACD <</span><span lang="EN-US"><a href="mailto:GSK-IMACD@ricoh-europe.com"><span style="font-size:11.0pt">GSK-IMACD@ricoh-europe.com</span></a></span><span lang="EN-US" style="font-size:11.0pt">>
<br>
<b>Sent:</b> Monday, January 16, 2023 4:17 PM<br>
<b>To:</b> soenwono <</span><span lang="EN-US"><a href="mailto:soenwono@moderndatasolusi.com"><span style="font-size:11.0pt">soenwono@moderndatasolusi.com</span></a></span><span lang="EN-US" style="font-size:11.0pt">>; Henry Sutanto <</span><span lang="EN-US"><a href="mailto:henry.sutanto@moderndatasolusi.com"><span style="font-size:11.0pt">henry.sutanto@moderndatasolusi.com</span></a></span><span lang="EN-US" style="font-size:11.0pt">><br>
<b>Cc:</b> #REU-GSK-IMACD <</span><span lang="EN-US"><a href="mailto:GSK-IMACD@ricoh-europe.com"><span style="font-size:11.0pt">GSK-IMACD@ricoh-europe.com</span></a></span><span lang="EN-US" style="font-size:11.0pt">>; RES-BARCELONA-GSK <</span><span lang="EN-US"><a href="mailto:GSSC.GSK.Support@ricoh.es"><span style="font-size:11.0pt">GSSC.GSK.Support@ricoh.es</span></a></span><span lang="EN-US" style="font-size:11.0pt">>;
'Bobby' <</span><span lang="EN-US"><a href="mailto:supriatna@moderndatasolusi.com"><span style="font-size:11.0pt">supriatna@moderndatasolusi.com</span></a></span><span lang="EN-US" style="font-size:11.0pt">>;
</span><span lang="EN-US"><a href="mailto:it.team@moderndatasolusi.com"><span style="font-size:11.0pt">it.team@moderndatasolusi.com</span></a></span><span lang="EN-US" style="font-size:11.0pt">; 'Helpdesk' <</span><span lang="EN-US"><a href="mailto:helpdesk@moderndatasolusi.com"><span style="font-size:11.0pt">helpdesk@moderndatasolusi.com</span></a></span><span lang="EN-US" style="font-size:11.0pt">>;
Sara Bulgarelli <</span><span lang="EN-US"><a href="mailto:Sara.Bulgarelli@ricoh-gs.com"><span style="font-size:11.0pt">Sara.Bulgarelli@ricoh-gs.com</span></a></span><span lang="EN-US" style="font-size:11.0pt">>; Patricia Foong <</span><span lang="EN-US"><a href="mailto:Patricia.Foong@ricoh.com.my"><span style="font-size:11.0pt">Patricia.Foong@ricoh.com.my</span></a></span><span lang="EN-US" style="font-size:11.0pt">><br>
<b>Subject:</b> RE: Printer Setup Ricoh (temporary) in Rx Pulogadung Office request RITM0510659<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US"><o:p> </o:p></span></p>
<div>
<p class="MsoNormal" style="mso-line-height-alt:.75pt"><span lang="EN-US" style="font-size:1.0pt;color:white">Internal HI Sun Sun, Hope you had a nice weekend. Please see comments from our GSSC team QUOTE The IP address shown on the Config page provided by
the technician ( 10. 237. 191. 51) is already in use by PULMFP009 an MP301 and that is the WIM page
<o:p></o:p></span></p>
</div>
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<p class="MsoNormal" style="mso-line-height-alt:.75pt"><span lang="EN-US" style="font-size:1.0pt;color:white">ZjQcmQRYFpfptBannerStart<o:p></o:p></span></p>
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<span lang="EN-US" style="color:black">Internal</span><span lang="EN-US"><o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:11.0pt">HI Sun Sun, <br>
Hope you had a nice weekend. <o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:11.0pt"><br>
Please see comments from our GSSC team<br>
<br>
QUOTE <o:p></o:p></span></p>
<p class="MsoPlainText"><span lang="EN-US">The IP address shown on the Config page provided by the technician ( 10.237.191.51) is already in use by PULMFP009 an MP301 and that is the WIM page that comes up when we try to log on.
<o:p></o:p></span></p>
<p class="MsoPlainText"><span lang="EN-US"><o:p> </o:p></span></p>
<p class="MsoPlainText"><b><span lang="EN-US">Also if the configuration page the tech sent in his email is accurate then the build book has not been followed either as the host name is wrong .
<o:p></o:p></span></b></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:11.0pt">UNQUOTE<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:11.0pt">Please make sure device will be configured according to the buildbook.
<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><b><span lang="EN-US" style="font-size:10.5pt;color:black">Best regards,<o:p></o:p></span></b></p>
<p class="MsoNormal"><b><span lang="EN-US" style="font-size:10.5pt;color:black"><o:p> </o:p></span></b></p>
<p class="MsoNormal"><b><span lang="EN-US" style="font-size:10.5pt;color:black">Natalia Kawczyńska<o:p></o:p></span></b></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:10.5pt;color:black">Global Accounts Coordinator<o:p></o:p></span></p>
<p class="MsoNormal"><b><span lang="EN-US" style="font-size:10.5pt;color:black"><br>
Ricoh Business Services</span></b><span lang="EN-US" style="font-size:10.5pt;color:black"><br>
</span><span lang="EN-US"><a href="../../../../Downloads/banner.PNG"><span style="font-size:10.5pt">Olivia Business Centre</span></a></span><span lang="EN-US" style="font-size:10.5pt;color:black"><o:p></o:p></span></p>
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Olivia Star 6th Floor<br>
Aleja Grunwaldzka 472C<br>
80-309 Gdansk</span><span style="font-size:10.5pt;font-family:"Yu Gothic",sans-serif;color:black"><br>
</span><span lang="EN-US"><a href="mailto:natalia.kawczynska@ricoh-europe.com"><span lang="EN-GB" style="font-size:10.5pt;font-family:"Yu Gothic",sans-serif">natalia.kawczynska@ricoh-europe.com</span></a></span><span lang="EN-US" style="font-size:10.5pt;font-family:"Yu Gothic",sans-serif;color:black"><o:p></o:p></span></p>
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<p class="MsoNormal"><b><span lang="EN-US" style="font-size:11.0pt">From:</span></b><span lang="EN-US" style="font-size:11.0pt"> Patricia Foong <</span><span lang="EN-US"><a href="mailto:Patricia.Foong@ricoh.com.my"><span style="font-size:11.0pt">Patricia.Foong@ricoh.com.my</span></a></span><span lang="EN-US" style="font-size:11.0pt">>
<br>
<b>Sent:</b> Monday, 9 January 2023 04:31<br>
<b>To:</b> soenwono <</span><span lang="EN-US"><a href="mailto:soenwono@moderndatasolusi.com"><span style="font-size:11.0pt">soenwono@moderndatasolusi.com</span></a></span><span lang="EN-US" style="font-size:11.0pt">>; Henry Sutanto <</span><span lang="EN-US"><a href="mailto:henry.sutanto@moderndatasolusi.com"><span style="font-size:11.0pt">henry.sutanto@moderndatasolusi.com</span></a></span><span lang="EN-US" style="font-size:11.0pt">><br>
<b>Cc:</b> #REU-GSK-IMACD <</span><span lang="EN-US"><a href="mailto:GSK-IMACD@ricoh-europe.com"><span style="font-size:11.0pt">GSK-IMACD@ricoh-europe.com</span></a></span><span lang="EN-US" style="font-size:11.0pt">>; RES-BARCELONA-GSK <</span><span lang="EN-US"><a href="mailto:GSSC.GSK.Support@ricoh.es"><span style="font-size:11.0pt">GSSC.GSK.Support@ricoh.es</span></a></span><span lang="EN-US" style="font-size:11.0pt">>;
'Bobby' <</span><span lang="EN-US"><a href="mailto:supriatna@moderndatasolusi.com"><span style="font-size:11.0pt">supriatna@moderndatasolusi.com</span></a></span><span lang="EN-US" style="font-size:11.0pt">>;
</span><span lang="EN-US"><a href="mailto:it.team@moderndatasolusi.com"><span style="font-size:11.0pt">it.team@moderndatasolusi.com</span></a></span><span lang="EN-US" style="font-size:11.0pt">; 'Helpdesk' <</span><span lang="EN-US"><a href="mailto:helpdesk@moderndatasolusi.com"><span style="font-size:11.0pt">helpdesk@moderndatasolusi.com</span></a></span><span lang="EN-US" style="font-size:11.0pt">>;
Sara Bulgarelli <</span><span lang="EN-US"><a href="mailto:Sara.Bulgarelli@ricoh-gs.com"><span style="font-size:11.0pt">Sara.Bulgarelli@ricoh-gs.com</span></a></span><span lang="EN-US" style="font-size:11.0pt">><br>
<b>Subject:</b> RE: Printer Setup Ricoh (temporary) in Rx Pulogadung Office request RITM0510659<o:p></o:p></span></p>
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<p class="MsoNormal"><b><i><span lang="EN-US" style="font-size:11.0pt;color:#2F5496">Dear Sun Sun, good day.<o:p></o:p></span></i></b></p>
<p class="MsoNormal"><b><i><span lang="EN-US" style="font-size:11.0pt;color:#2F5496"><o:p> </o:p></span></i></b></p>
<p class="MsoNormal"><b><i><span lang="EN-US" style="font-size:11.0pt;color:#2F5496">Hope you had a restful weekends.<o:p></o:p></span></i></b></p>
<p class="MsoNormal"><b><i><span lang="EN-US" style="font-size:11.0pt;color:#2F5496"><o:p> </o:p></span></i></b></p>
<p class="MsoNormal"><b><i><span lang="EN-US" style="font-size:11.0pt;color:#2F5496">Please advise when can the device been installed and set up for usage?<o:p></o:p></span></i></b></p>
<p class="MsoNormal"><b><i><span lang="EN-US" style="font-size:11.0pt;color:#2F5496"><o:p> </o:p></span></i></b></p>
<p class="MsoNormal"><b><i><span lang="EN-US" style="font-size:11.0pt;color:#2F5496">And also the card reader availability date so that we could have update in the ServiceNOW for visibility please.<o:p></o:p></span></i></b></p>
<p class="MsoNormal"><b><i><span lang="EN-US" style="font-size:11.0pt;color:#2F5496"><o:p> </o:p></span></i></b></p>
<p class="MsoNormal"><b><i><span lang="EN-US" style="font-size:11.0pt;color:#2F5496">Looking forward to your kind reply within today (9<sup>th</sup> Jan).<o:p></o:p></span></i></b></p>
<p class="MsoNormal" style="text-indent:36.0pt"><b><i><span lang="EN-US" style="font-size:11.0pt;color:#2F5496"><o:p> </o:p></span></i></b></p>
<p class="MsoNormal"><b><i><span lang="EN-US" style="font-size:11.0pt;color:#2F5496"><o:p> </o:p></span></i></b></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><b><span lang="EN-US" style="font-size:11.0pt;font-family:"Times New Roman",serif;color:#3B9B4B;mso-fareast-language:JA">Advance Leave Notice:
</span></b><b><span lang="EN-US" style="font-size:11.0pt;font-family:"Times New Roman",serif;color:#2F5496;mso-fareast-language:JA">Nil
<o:p></o:p></span></b></p>
<p class="MsoNormal"><b><span lang="EN-US" style="font-size:11.0pt;font-family:"Times New Roman",serif;color:#3B9B4B;mso-fareast-language:JA">Public Holiday: </span></b><b><span lang="EN-US" style="font-size:11.0pt;font-family:"Times New Roman",serif;color:#2F5496;mso-fareast-language:JA">2<sup>nd</sup>
and 23<sup>rd</sup> Jan <o:p></o:p></span></b></p>
<p class="MsoNormal"><b><span lang="EN-US" style="font-size:11.0pt;font-family:"Times New Roman",serif;color:#2F5496;mso-fareast-language:JA"><o:p> </o:p></span></b></p>
<p class="MsoNormal"><b><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060"><o:p> </o:p></span></b></p>
<p class="MsoNormal" style="margin-bottom:6.0pt;text-autospace:none"><b><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060">Thank you.</span></b><b><span lang="EN-US" style="font-family:"Times New Roman",serif;color:black"><o:p></o:p></span></b></p>
<p class="MsoNormal" style="margin-bottom:6.0pt;text-autospace:none"><b><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060">Patricia Foong
</span></b><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060"><br>
Senior Global Account Coordinator<br>
Ricoh Global Services Greater Asia Pacific<br>
Business Operation Division<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-bottom:6.0pt;text-autospace:none"><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060">Mobile Phone : +6016 410 4493<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-bottom:12.0pt;text-autospace:none"><span lang="EN-US"><a href="mailto:patricia.foong@ricoh.com.my"><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#0070C0">patricia.foong@ricoh.com.my</span></a></span><b><span lang="EN-US" style="font-size:11.0pt;color:#2F5496"><o:p></o:p></span></b></p>
<p class="MsoNormal" style="margin-bottom:6.0pt;text-autospace:none"><b><span lang="PL" style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060">RICOH (Malaysia) Sdn Bhd (10078-W)</span></b><span lang="PL" style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060">
<o:p></o:p></span></p>
<p class="MsoNormal" style="text-autospace:none"><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060">UG-D6, Level Upper Ground,<o:p></o:p></span></p>
<p class="MsoNormal" style="text-autospace:none"><span lang="DE" style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060">Utropolis Suites 2, Jalan Kontraktor U1/14,<o:p></o:p></span></p>
<p class="MsoNormal" style="text-autospace:none"><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060">40150 Shah Alam, Selangor,<o:p></o:p></span></p>
<p class="MsoNormal" style="text-autospace:none"><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060">Malaysia.<o:p></o:p></span></p>
<p class="MsoNormal" style="line-height:105%"><span lang="EN-US" style="font-size:11.0pt;line-height:105%;font-family:"Arial",sans-serif;color:#666666"><o:p> </o:p></span></p>
<p class="MsoNormal" style="line-height:105%"><span lang="EN-US" style="font-size:11.0pt;line-height:105%;font-family:"Arial",sans-serif;color:#002060">Service Hotline: 1300 88 8228<o:p></o:p></span></p>
<p class="MsoNormal" style="line-height:105%"><span lang="EN-US" style="font-size:11.0pt;line-height:105%;font-family:"Arial",sans-serif;color:#002060">Website:</span><span lang="EN-US" style="font-size:11.0pt;line-height:105%;font-family:"Arial",sans-serif;color:#666666">
</span><span lang="EN-US"><a href="https://eur02.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.ricoh.com.my%2F&data=05%7C01%7CSimon.Wilson%40ricoh-europe.com%7Cd7715508d2c443dfa10908db2c51831d%7Cdd29478d624e429eb453fffc969ac768%7C0%7C0%7C638152500835143413%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=tSAmzt5UOiifygeNGGOtj1CAA0vyaAsGCWlLX2isovw%3D&reserved=0"><span style="font-size:11.0pt;line-height:105%;font-family:"Arial",sans-serif;color:blue">www.ricoh.com.my</span></a></span><span lang="EN-US" style="font-size:11.0pt;line-height:105%;font-family:"Arial",sans-serif;color:black"><o:p></o:p></span></p>
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<p class="MsoNormal" style="line-height:105%"><a href="https://eur02.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.ricoh.com.my%2F&data=05%7C01%7CSimon.Wilson%40ricoh-europe.com%7Cd7715508d2c443dfa10908db2c51831d%7Cdd29478d624e429eb453fffc969ac768%7C0%7C0%7C638152500835299667%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=NWfB2H7ION0EraK8ew2pC3d3FH9arOV6WmRxB4aI0Uk%3D&reserved=0"><span lang="EN-US" style="font-size:11.0pt;line-height:105%;color:black;text-decoration:none"><img border="0" width="600" height="184" style="width:6.25in;height:1.9166in" id="Picture_x0020_5" src="cid:image012.jpg@01D95E3A.CEFC84F0"></span></a><span lang="EN-US" style="font-size:11.0pt;line-height:105%;color:black"><o:p></o:p></span></p>
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do not copy or use it for any purpose. Recipient is advised to check this email and any attachments for the presence of trojans or viruses. The company accepts no liability for any damage caused by any virus transmitted by this email.<o:p></o:p></span></i></p>
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<p class="MsoNormal"><b><span lang="EN-US" style="font-size:11.0pt">From:</span></b><span lang="EN-US" style="font-size:11.0pt"> Soenwono <</span><span lang="EN-US"><a href="mailto:soenwono@moderndatasolusi.com"><span style="font-size:11.0pt">soenwono@moderndatasolusi.com</span></a></span><span lang="EN-US" style="font-size:11.0pt">>
<br>
<b>Sent:</b> Friday, January 6, 2023 5:47 PM<br>
<b>To:</b> Patricia Foong <</span><span lang="EN-US"><a href="mailto:Patricia.Foong@ricoh.com.my"><span style="font-size:11.0pt">Patricia.Foong@ricoh.com.my</span></a></span><span lang="EN-US" style="font-size:11.0pt">>; Henry Sutanto <</span><span lang="EN-US"><a href="mailto:henry.sutanto@moderndatasolusi.com"><span style="font-size:11.0pt">henry.sutanto@moderndatasolusi.com</span></a></span><span lang="EN-US" style="font-size:11.0pt">><br>
<b>Cc:</b> '#REU-GSK-IMACD' <</span><span lang="EN-US"><a href="mailto:GSK-IMACD@ricoh-europe.com"><span style="font-size:11.0pt">GSK-IMACD@ricoh-europe.com</span></a></span><span lang="EN-US" style="font-size:11.0pt">>; 'RES-BARCELONA-GSK' <</span><span lang="EN-US"><a href="mailto:GSSC.GSK.Support@ricoh.es"><span style="font-size:11.0pt">GSSC.GSK.Support@ricoh.es</span></a></span><span lang="EN-US" style="font-size:11.0pt">>;
'Bobby' <</span><span lang="EN-US"><a href="mailto:supriatna@moderndatasolusi.com"><span style="font-size:11.0pt">supriatna@moderndatasolusi.com</span></a></span><span lang="EN-US" style="font-size:11.0pt">>;
</span><span lang="EN-US"><a href="mailto:it.team@moderndatasolusi.com"><span style="font-size:11.0pt">it.team@moderndatasolusi.com</span></a></span><span lang="EN-US" style="font-size:11.0pt">; 'Helpdesk' <</span><span lang="EN-US"><a href="mailto:helpdesk@moderndatasolusi.com"><span style="font-size:11.0pt">helpdesk@moderndatasolusi.com</span></a></span><span lang="EN-US" style="font-size:11.0pt">><br>
<b>Subject:</b> RE: Printer Setup Ricoh (temporary) in Rx Pulogadung Office request RITM0510659<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US"><o:p> </o:p></span></p>
<div>
<p class="MsoNormal" style="mso-line-height-alt:.75pt"><span lang="EN-US" style="font-size:1.0pt;color:white">Hi Patricia, We will still install & configure the unit first ya Thank you Regards, Soenwono Suprapto | GMA & Direct Dept Head T: +62 21-27937489 F:
+62 21-27937486 M: +62-87771697791www. moderndatasolusi. com PT MODERN DATA SOLUSI JL.
<o:p></o:p></span></p>
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<p class="MsoNormal"><b><u><span lang="EN-US" style="font-size:11.0pt">Hi Patricia,<o:p></o:p></span></u></b></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:11.0pt">We will still install & configure the unit first ya<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:11.0pt">Thank you<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:11.0pt"><o:p> </o:p></span></p>
<div>
<p class="MsoNormal"><span lang="EN-US" style="font-family:"Tahoma",sans-serif">Regards,<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-family:"Tahoma",sans-serif">Soenwono Suprapto | GMA & Direct Dept Head<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="DE" style="font-family:"Tahoma",sans-serif">T: +62 21-27937489<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="DE" style="font-family:"Tahoma",sans-serif">F: +62 21-27937486<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="DE" style="font-family:"Tahoma",sans-serif">M: +62-87771697791<o:p></o:p></span></p>
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<p class="MsoNormal"><span lang="DE" style="font-family:"Tahoma",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><b><u><span lang="EN-US" style="font-family:"Tahoma",sans-serif">PT MODERN DATA SOLUSI
<o:p></o:p></span></u></b></p>
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Sultan Iskandar Muda No. 29, Kebayoran Lama Utara, Kebayoran Lama - Jakarta Selatan 12240</span></a></span><span lang="EN-US" style="font-family:"Arial",sans-serif;color:#222222;background:white"><o:p></o:p></span></p>
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<p class="MsoNormal"><b><span lang="EN-US" style="font-size:11.0pt">From:</span></b><span lang="EN-US" style="font-size:11.0pt"> Patricia Foong <</span><span lang="EN-US"><a href="mailto:Patricia.Foong@ricoh.com.my"><span style="font-size:11.0pt">Patricia.Foong@ricoh.com.my</span></a></span><span lang="EN-US" style="font-size:11.0pt">>
<br>
<b>Sent:</b> 05 January 2023 16:21<br>
<b>To:</b> soenwono <</span><span lang="EN-US"><a href="mailto:soenwono@moderndatasolusi.com"><span style="font-size:11.0pt">soenwono@moderndatasolusi.com</span></a></span><span lang="EN-US" style="font-size:11.0pt">>; Henry Sutanto <</span><span lang="EN-US"><a href="mailto:henry.sutanto@moderndatasolusi.com"><span style="font-size:11.0pt">henry.sutanto@moderndatasolusi.com</span></a></span><span lang="EN-US" style="font-size:11.0pt">><br>
<b>Cc:</b> '#REU-GSK-IMACD' <</span><span lang="EN-US"><a href="mailto:GSK-IMACD@ricoh-europe.com"><span style="font-size:11.0pt">GSK-IMACD@ricoh-europe.com</span></a></span><span lang="EN-US" style="font-size:11.0pt">>; 'RES-BARCELONA-GSK' <</span><span lang="EN-US"><a href="mailto:GSSC.GSK.Support@ricoh.es"><span style="font-size:11.0pt">GSSC.GSK.Support@ricoh.es</span></a></span><span lang="EN-US" style="font-size:11.0pt">>;
'Bobby' <</span><span lang="EN-US"><a href="mailto:supriatna@moderndatasolusi.com"><span style="font-size:11.0pt">supriatna@moderndatasolusi.com</span></a></span><span lang="EN-US" style="font-size:11.0pt">>;
</span><span lang="EN-US"><a href="mailto:it.team@moderndatasolusi.com"><span style="font-size:11.0pt">it.team@moderndatasolusi.com</span></a></span><span lang="EN-US" style="font-size:11.0pt">; 'Helpdesk' <</span><span lang="EN-US"><a href="mailto:helpdesk@moderndatasolusi.com"><span style="font-size:11.0pt">helpdesk@moderndatasolusi.com</span></a></span><span lang="EN-US" style="font-size:11.0pt">><br>
<b>Subject:</b> RE: Printer Setup Ricoh (temporary) in Rx Pulogadung Office request RITM0510659<o:p></o:p></span></p>
</div>
</div>
<p class="MsoNormal"><span lang="EN-ID"><o:p> </o:p></span></p>
<p class="MsoNormal"><b><i><span lang="EN-US" style="font-size:11.0pt;color:#2F5496">Dear Sun Sun, good day.<o:p></o:p></span></i></b></p>
<p class="MsoNormal"><b><i><span lang="EN-US" style="font-size:11.0pt;color:#2F5496"><o:p> </o:p></span></i></b></p>
<p class="MsoNormal"><b><i><span lang="EN-US" style="font-size:11.0pt;color:#2F5496">I am surprise that card reader is not ready when we are talking about device configuration where it has been delivered?<o:p></o:p></span></i></b></p>
<p class="MsoNormal"><b><i><span lang="EN-US" style="font-size:11.0pt;color:#2F5496"><o:p> </o:p></span></i></b></p>
<p class="MsoNormal"><b><i><span lang="EN-US" style="font-size:11.0pt;color:#2F5496">Now, can you please tell us when can the card reader be available for installation?<o:p></o:p></span></i></b></p>
<p class="MsoNormal"><b><i><span lang="EN-US" style="font-size:11.0pt;color:#2F5496"><o:p> </o:p></span></i></b></p>
<p class="MsoNormal"><b><i><span lang="EN-US" style="font-size:11.0pt;color:#2F5496">Will you still go ahead to install and configure first while waiting for the card reader arrival? If yes, WHEN can it happen please.<o:p></o:p></span></i></b></p>
<p class="MsoNormal"><b><i><span lang="EN-US" style="font-size:11.0pt;color:#2F5496"><o:p> </o:p></span></i></b></p>
<p class="MsoNormal"><b><i><span lang="EN-US" style="font-size:11.0pt;color:#2F5496">Without the card reader install, this ticket will stay as OPEN.<o:p></o:p></span></i></b></p>
<p class="MsoNormal"><b><i><span lang="EN-US" style="font-size:11.0pt;color:#2F5496"><o:p> </o:p></span></i></b></p>
<p class="MsoNormal"><b><i><span lang="EN-US" style="font-size:11.0pt;color:#2F5496">Looking forward to your soonest reply please.<o:p></o:p></span></i></b></p>
<p class="MsoNormal"><b><i><span lang="EN-US" style="font-size:11.0pt;color:#2F5496"><o:p> </o:p></span></i></b></p>
<p class="MsoNormal"><b><i><span lang="EN-US" style="font-size:11.0pt;color:#2F5496"><o:p> </o:p></span></i></b></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><b><span lang="EN-US" style="font-size:11.0pt;font-family:"Times New Roman",serif;color:#3B9B4B;mso-fareast-language:JA">Advance Leave Notice:
</span></b><b><span lang="EN-US" style="font-size:11.0pt;font-family:"Times New Roman",serif;color:#2F5496;mso-fareast-language:JA">Nil
<o:p></o:p></span></b></p>
<p class="MsoNormal"><b><span lang="EN-US" style="font-size:11.0pt;font-family:"Times New Roman",serif;color:#3B9B4B;mso-fareast-language:JA">Public Holiday: </span></b><b><span lang="EN-US" style="font-size:11.0pt;font-family:"Times New Roman",serif;color:#2F5496;mso-fareast-language:JA">2<sup>nd</sup>
and 23<sup>rd</sup> Jan <o:p></o:p></span></b></p>
<p class="MsoNormal"><b><span lang="EN-US" style="font-size:11.0pt;font-family:"Times New Roman",serif;color:#2F5496;mso-fareast-language:JA"><o:p> </o:p></span></b></p>
<p class="MsoNormal"><b><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060"><o:p> </o:p></span></b></p>
<p class="MsoNormal" style="margin-bottom:6.0pt;text-autospace:none"><b><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060">Thank you.</span></b><b><span lang="EN-US" style="font-family:"Times New Roman",serif;color:black"><o:p></o:p></span></b></p>
<p class="MsoNormal" style="margin-bottom:6.0pt;text-autospace:none"><b><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060">Patricia Foong
</span></b><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060"><br>
Senior Global Account Coordinator<br>
Ricoh Global Services Greater Asia Pacific<br>
Business Operation Division<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-bottom:6.0pt;text-autospace:none"><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060">Mobile Phone : +6016 410 4493<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-bottom:12.0pt;text-autospace:none"><span lang="EN-US"><a href="mailto:patricia.foong@ricoh.com.my"><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#0070C0">patricia.foong@ricoh.com.my</span></a></span><b><span lang="EN-US" style="font-size:11.0pt;color:#2F5496"><o:p></o:p></span></b></p>
<p class="MsoNormal" style="margin-bottom:6.0pt;text-autospace:none"><b><span lang="PL" style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060">RICOH (Malaysia) Sdn Bhd (10078-W)</span></b><span lang="PL" style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060">
<o:p></o:p></span></p>
<p class="MsoNormal" style="text-autospace:none"><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060">UG-D6, Level Upper Ground,<o:p></o:p></span></p>
<p class="MsoNormal" style="text-autospace:none"><span lang="DE" style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060">Utropolis Suites 2, Jalan Kontraktor U1/14,<o:p></o:p></span></p>
<p class="MsoNormal" style="text-autospace:none"><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060">40150 Shah Alam, Selangor,<o:p></o:p></span></p>
<p class="MsoNormal" style="text-autospace:none"><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060">Malaysia.<o:p></o:p></span></p>
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<p class="MsoNormal" style="line-height:105%"><span lang="EN-US" style="font-size:11.0pt;line-height:105%;font-family:"Arial",sans-serif;color:#002060">Service Hotline: 1300 88 8228<o:p></o:p></span></p>
<p class="MsoNormal" style="line-height:105%"><span lang="EN-US" style="font-size:11.0pt;line-height:105%;font-family:"Arial",sans-serif;color:#002060">Website:</span><span lang="EN-US" style="font-size:11.0pt;line-height:105%;font-family:"Arial",sans-serif;color:#666666">
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<p class="MsoNormal"><b><span lang="EN-US" style="font-size:11.0pt">From:</span></b><span lang="EN-US" style="font-size:11.0pt"> Soenwono <</span><span lang="EN-US"><a href="mailto:soenwono@moderndatasolusi.com"><span style="font-size:11.0pt">soenwono@moderndatasolusi.com</span></a></span><span lang="EN-US" style="font-size:11.0pt">>
<br>
<b>Sent:</b> Thursday, January 5, 2023 12:46 PM<br>
<b>To:</b> Patricia Foong <</span><span lang="EN-US"><a href="mailto:Patricia.Foong@ricoh.com.my"><span style="font-size:11.0pt">Patricia.Foong@ricoh.com.my</span></a></span><span lang="EN-US" style="font-size:11.0pt">>; Henry Sutanto <</span><span lang="EN-US"><a href="mailto:henry.sutanto@moderndatasolusi.com"><span style="font-size:11.0pt">henry.sutanto@moderndatasolusi.com</span></a></span><span lang="EN-US" style="font-size:11.0pt">><br>
<b>Cc:</b> '#REU-GSK-IMACD' <</span><span lang="EN-US"><a href="mailto:GSK-IMACD@ricoh-europe.com"><span style="font-size:11.0pt">GSK-IMACD@ricoh-europe.com</span></a></span><span lang="EN-US" style="font-size:11.0pt">>; 'RES-BARCELONA-GSK' <</span><span lang="EN-US"><a href="mailto:GSSC.GSK.Support@ricoh.es"><span style="font-size:11.0pt">GSSC.GSK.Support@ricoh.es</span></a></span><span lang="EN-US" style="font-size:11.0pt">>;
'Bobby' <</span><span lang="EN-US"><a href="mailto:supriatna@moderndatasolusi.com"><span style="font-size:11.0pt">supriatna@moderndatasolusi.com</span></a></span><span lang="EN-US" style="font-size:11.0pt">>;
</span><span lang="EN-US"><a href="mailto:it.team@moderndatasolusi.com"><span style="font-size:11.0pt">it.team@moderndatasolusi.com</span></a></span><span lang="EN-US" style="font-size:11.0pt">; 'Helpdesk' <</span><span lang="EN-US"><a href="mailto:helpdesk@moderndatasolusi.com"><span style="font-size:11.0pt">helpdesk@moderndatasolusi.com</span></a></span><span lang="EN-US" style="font-size:11.0pt">><br>
<b>Subject:</b> RE: Printer Setup Ricoh (temporary) in Rx Pulogadung Office request RITM0510659<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US"><o:p> </o:p></span></p>
<div>
<p class="MsoNormal" style="mso-line-height-alt:.75pt"><span lang="EN-US" style="font-size:1.0pt;color:white">Hi Patricia, Yes we have communicate with the local PIC. And he request to install it today as he is only get back to work by today. Oiyah I forget
to inform you that the card reader is not ready yet so we will install it later ya. Pak Henry,Please
<o:p></o:p></span></p>
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<p class="MsoNormal"><b><u><span lang="EN-US" style="font-size:11.0pt">Hi Patricia,<o:p></o:p></span></u></b></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:11.0pt">Yes we have communicate with the local PIC. And he request to install it today as he is only get back to work by today.<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:11.0pt">Oiyah I forget to inform you that the card reader is not ready yet so we will install it later ya.
<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><b><u><span lang="EN-US" style="font-size:11.0pt">Pak Henry,<o:p></o:p></span></u></b></p>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri",sans-serif">Please make sure your team install & configure as per buildbook and inform us the</span><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif"> IP, gateway, subnet mask ya.. <o:p></o:p></span></pre>
<p class="MsoNormal"><span lang="EN-US" style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:11.0pt">Thank you for your assistance<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:11.0pt"><o:p> </o:p></span></p>
<div>
<p class="MsoNormal"><span lang="EN-US" style="font-family:"Tahoma",sans-serif">Regards,<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-family:"Tahoma",sans-serif">Soenwono Suprapto | GMA & Direct Dept Head<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="DE" style="font-family:"Tahoma",sans-serif">T: +62 21-27937489<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="DE" style="font-family:"Tahoma",sans-serif">F: +62 21-27937486<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="DE" style="font-family:"Tahoma",sans-serif">M: +62-87771697791<o:p></o:p></span></p>
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<p class="MsoNormal"><b><u><span lang="EN-US" style="font-family:"Tahoma",sans-serif">PT MODERN DATA SOLUSI
<o:p></o:p></span></u></b></p>
<p class="MsoNormal"><span lang="EN-US"><a href="https://eur02.safelinks.protection.outlook.com/?url=https%3A%2F%2Fgoo.gl%2Fmaps%2Fta17fqnTWbL2&data=05%7C01%7CSimon.Wilson%40ricoh-europe.com%7Cd7715508d2c443dfa10908db2c51831d%7Cdd29478d624e429eb453fffc969ac768%7C0%7C0%7C638152500835299667%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=%2BVYlTzg%2FXRgmLKKo3ALZ74OMSxloz2PUA7QVfOhP5Tg%3D&reserved=0"><span style="font-family:"Arial",sans-serif;color:black;background:white;text-decoration:none">JL.
Sultan Iskandar Muda No. 29, Kebayoran Lama Utara, Kebayoran Lama - Jakarta Selatan 12240</span></a></span><span lang="EN-US" style="font-family:"Arial",sans-serif;color:#222222;background:white"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><img border="0" width="195" height="84" style="width:2.0312in;height:.875in" id="Picture_x0020_2" src="cid:image016.png@01D95E3A.CEFC84F0"></span><span lang="EN-US" style="font-family:"Arial",sans-serif;color:#222222;background:white"><o:p></o:p></span></p>
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<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0cm 0cm 0cm">
<p class="MsoNormal"><b><span lang="EN-US" style="font-size:11.0pt">From:</span></b><span lang="EN-US" style="font-size:11.0pt"> Patricia Foong <</span><span lang="EN-US"><a href="mailto:Patricia.Foong@ricoh.com.my"><span style="font-size:11.0pt">Patricia.Foong@ricoh.com.my</span></a></span><span lang="EN-US" style="font-size:11.0pt">>
<br>
<b>Sent:</b> 03 January 2023 13:49<br>
<b>To:</b> Henry Sutanto <</span><span lang="EN-US"><a href="mailto:henry.sutanto@moderndatasolusi.com"><span style="font-size:11.0pt">henry.sutanto@moderndatasolusi.com</span></a></span><span lang="EN-US" style="font-size:11.0pt">><br>
<b>Cc:</b> soenwono <</span><span lang="EN-US"><a href="mailto:soenwono@moderndatasolusi.com"><span style="font-size:11.0pt">soenwono@moderndatasolusi.com</span></a></span><span lang="EN-US" style="font-size:11.0pt">>; '#REU-GSK-IMACD' <</span><span lang="EN-US"><a href="mailto:GSK-IMACD@ricoh-europe.com"><span style="font-size:11.0pt">GSK-IMACD@ricoh-europe.com</span></a></span><span lang="EN-US" style="font-size:11.0pt">>;
'RES-BARCELONA-GSK' <</span><span lang="EN-US"><a href="mailto:GSSC.GSK.Support@ricoh.es"><span style="font-size:11.0pt">GSSC.GSK.Support@ricoh.es</span></a></span><span lang="EN-US" style="font-size:11.0pt">>; 'Bobby' <</span><span lang="EN-US"><a href="mailto:supriatna@moderndatasolusi.com"><span style="font-size:11.0pt">supriatna@moderndatasolusi.com</span></a></span><span lang="EN-US" style="font-size:11.0pt">>;
</span><span lang="EN-US"><a href="mailto:it.team@moderndatasolusi.com"><span style="font-size:11.0pt">it.team@moderndatasolusi.com</span></a></span><span lang="EN-US" style="font-size:11.0pt">; 'Helpdesk' <</span><span lang="EN-US"><a href="mailto:helpdesk@moderndatasolusi.com"><span style="font-size:11.0pt">helpdesk@moderndatasolusi.com</span></a></span><span lang="EN-US" style="font-size:11.0pt">><br>
<b>Subject:</b> Printer Setup Ricoh (temporary) in Rx Pulogadung Office request RITM0510659<o:p></o:p></span></p>
</div>
</div>
<p class="MsoNormal"><span lang="EN-ID"><o:p> </o:p></span></p>
<p class="MsoNormal"><b><i><span lang="EN-US" style="font-size:11.0pt;color:#2F5496">Thank you Pak Henry for your kind update and do contact GSSC team once configuration/installation completed in order for the global team to push SLNX.
<o:p></o:p></span></i></b></p>
<p class="MsoNormal"><b><i><span lang="EN-US" style="font-size:11.0pt;color:#2F5496"><o:p> </o:p></span></i></b></p>
<p class="MsoNormal"><b><i><span lang="EN-US" style="font-size:11.0pt;color:#2F5496">Cheers.<o:p></o:p></span></i></b></p>
<p class="MsoNormal"><b><i><span lang="EN-US" style="font-size:11.0pt;color:#2F5496"><o:p> </o:p></span></i></b></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><b><span lang="EN-US" style="font-size:11.0pt;font-family:"Times New Roman",serif;color:#3B9B4B;mso-fareast-language:JA">Advance Leave Notice:
</span></b><b><span lang="EN-US" style="font-size:11.0pt;font-family:"Times New Roman",serif;color:#2F5496;mso-fareast-language:JA">Nil
<o:p></o:p></span></b></p>
<p class="MsoNormal"><b><span lang="EN-US" style="font-size:11.0pt;font-family:"Times New Roman",serif;color:#3B9B4B;mso-fareast-language:JA">Public Holiday: </span></b><b><span lang="EN-US" style="font-size:11.0pt;font-family:"Times New Roman",serif;color:#2F5496;mso-fareast-language:JA">2<sup>nd</sup>
and 23<sup>rd</sup> Jan <o:p></o:p></span></b></p>
<p class="MsoNormal"><b><span lang="EN-US" style="font-size:11.0pt;font-family:"Times New Roman",serif;color:#2F5496;mso-fareast-language:JA"><o:p> </o:p></span></b></p>
<p class="MsoNormal"><b><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060"><o:p> </o:p></span></b></p>
<p class="MsoNormal" style="margin-bottom:6.0pt;text-autospace:none"><b><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060">Thank you.</span></b><b><span lang="EN-US" style="font-family:"Times New Roman",serif;color:black"><o:p></o:p></span></b></p>
<p class="MsoNormal" style="margin-bottom:6.0pt;text-autospace:none"><b><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060">Patricia Foong
</span></b><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060"><br>
Senior Global Account Coordinator<br>
Ricoh Global Services Greater Asia Pacific<br>
Business Operation Division<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-bottom:6.0pt;text-autospace:none"><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060">Mobile Phone : +6016 410 4493<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-bottom:12.0pt;text-autospace:none"><span lang="EN-US"><a href="mailto:patricia.foong@ricoh.com.my"><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#0070C0">patricia.foong@ricoh.com.my</span></a></span><b><span lang="EN-US" style="font-size:11.0pt;color:#2F5496"><o:p></o:p></span></b></p>
<p class="MsoNormal" style="margin-bottom:6.0pt;text-autospace:none"><b><span lang="PL" style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060">RICOH (Malaysia) Sdn Bhd (10078-W)</span></b><span lang="PL" style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060">
<o:p></o:p></span></p>
<p class="MsoNormal" style="text-autospace:none"><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060">UG-D6, Level Upper Ground,<o:p></o:p></span></p>
<p class="MsoNormal" style="text-autospace:none"><span lang="DE" style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060">Utropolis Suites 2, Jalan Kontraktor U1/14,<o:p></o:p></span></p>
<p class="MsoNormal" style="text-autospace:none"><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060">40150 Shah Alam, Selangor,<o:p></o:p></span></p>
<p class="MsoNormal" style="text-autospace:none"><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060">Malaysia.<o:p></o:p></span></p>
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<p class="MsoNormal" style="line-height:105%"><span lang="EN-US" style="font-size:11.0pt;line-height:105%;font-family:"Arial",sans-serif;color:#002060">Service Hotline: 1300 88 8228<o:p></o:p></span></p>
<p class="MsoNormal" style="line-height:105%"><span lang="EN-US" style="font-size:11.0pt;line-height:105%;font-family:"Arial",sans-serif;color:#002060">Website:</span><span lang="EN-US" style="font-size:11.0pt;line-height:105%;font-family:"Arial",sans-serif;color:#666666">
</span><span lang="EN-US"><a href="https://eur02.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.ricoh.com.my%2F&data=05%7C01%7CSimon.Wilson%40ricoh-europe.com%7Cd7715508d2c443dfa10908db2c51831d%7Cdd29478d624e429eb453fffc969ac768%7C0%7C0%7C638152500835299667%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=2EfWx9wHsyAHNc2FlLAkwzfEKhRjwlfT4HIafVwCIBg%3D&reserved=0"><span style="font-size:11.0pt;line-height:105%;font-family:"Arial",sans-serif;color:blue">www.ricoh.com.my</span></a></span><span lang="EN-US" style="font-size:11.0pt;line-height:105%;font-family:"Arial",sans-serif;color:black"><o:p></o:p></span></p>
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<p class="MsoNormal" style="line-height:105%"><a href="https://eur02.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.ricoh.com.my%2F&data=05%7C01%7CSimon.Wilson%40ricoh-europe.com%7Cd7715508d2c443dfa10908db2c51831d%7Cdd29478d624e429eb453fffc969ac768%7C0%7C0%7C638152500835299667%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=NWfB2H7ION0EraK8ew2pC3d3FH9arOV6WmRxB4aI0Uk%3D&reserved=0"><span lang="EN-US" style="font-size:11.0pt;line-height:105%;color:black;text-decoration:none"><img border="0" width="600" height="184" style="width:6.25in;height:1.9166in" id="Picture_x0020_3" src="cid:image012.jpg@01D95E3A.CEFC84F0"></span></a><span lang="EN-US" style="font-size:11.0pt;line-height:105%;color:black"><o:p></o:p></span></p>
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do not copy or use it for any purpose. Recipient is advised to check this email and any attachments for the presence of trojans or viruses. The company accepts no liability for any damage caused by any virus transmitted by this email.<o:p></o:p></span></i></p>
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<p class="MsoNormal"><b><span lang="EN-US" style="font-size:11.0pt">From:</span></b><span lang="EN-US" style="font-size:11.0pt">
</span><span lang="EN-US"><a href="mailto:henry.sutanto@moderndatasolusi.com"><span style="font-size:11.0pt">henry.sutanto@moderndatasolusi.com</span></a></span><span lang="EN-US" style="font-size:11.0pt"> <</span><span lang="EN-US"><a href="mailto:henry.sutanto@moderndatasolusi.com"><span style="font-size:11.0pt">henry.sutanto@moderndatasolusi.com</span></a></span><span lang="EN-US" style="font-size:11.0pt">>
<br>
<b>Sent:</b> Tuesday, January 3, 2023 2:45 PM<br>
<b>To:</b> Patricia Foong <</span><span lang="EN-US"><a href="mailto:Patricia.Foong@ricoh.com.my"><span style="font-size:11.0pt">Patricia.Foong@ricoh.com.my</span></a></span><span lang="EN-US" style="font-size:11.0pt">><br>
<b>Cc:</b> soenwono <</span><span lang="EN-US"><a href="mailto:soenwono@moderndatasolusi.com"><span style="font-size:11.0pt">soenwono@moderndatasolusi.com</span></a></span><span lang="EN-US" style="font-size:11.0pt">>; '#REU-GSK-IMACD' <</span><span lang="EN-US"><a href="mailto:GSK-IMACD@ricoh-europe.com"><span style="font-size:11.0pt">GSK-IMACD@ricoh-europe.com</span></a></span><span lang="EN-US" style="font-size:11.0pt">>;
'RES-BARCELONA-GSK' <</span><span lang="EN-US"><a href="mailto:GSSC.GSK.Support@ricoh.es"><span style="font-size:11.0pt">GSSC.GSK.Support@ricoh.es</span></a></span><span lang="EN-US" style="font-size:11.0pt">>; 'Bobby' <</span><span lang="EN-US"><a href="mailto:supriatna@moderndatasolusi.com"><span style="font-size:11.0pt">supriatna@moderndatasolusi.com</span></a></span><span lang="EN-US" style="font-size:11.0pt">>;
</span><span lang="EN-US"><a href="mailto:it.team@moderndatasolusi.com"><span style="font-size:11.0pt">it.team@moderndatasolusi.com</span></a></span><span lang="EN-US" style="font-size:11.0pt">; 'Helpdesk' <</span><span lang="EN-US"><a href="mailto:helpdesk@moderndatasolusi.com"><span style="font-size:11.0pt">helpdesk@moderndatasolusi.com</span></a></span><span lang="EN-US" style="font-size:11.0pt">><br>
<b>Subject:</b> Re: Printer Setup Ricoh (temporary) in Rx Pulogadung Office request RITM0510659<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US"><o:p> </o:p></span></p>
<div>
<p class="MsoNormal" style="mso-line-height-alt:.75pt"><span lang="EN-US" style="font-size:1.0pt;color:white">Hi Patricia, Our schedule for installment on January 5, 2023. Thank you, Henry On 2023-01-03 12: 53, Patricia Foong wrote: > _Thank you so much Sun
Sun for the information shared below. _ > > _ _ > > _Dear Pal Hendry, good day. _
<o:p></o:p></span></p>
</div>
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<pre style="white-space:pre-wrap"><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">Hi Patricia,<o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif"><o:p> </o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">Our schedule for installment on January 5, 2023.<o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif"><o:p> </o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">Thank you,<o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">Henry<o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif"><o:p> </o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">On 2023-01-03 12:53, Patricia Foong wrote:<o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> _Thank you so much Sun Sun for the information shared below._<o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> <o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> _ _<o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> <o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> _Dear Pal Hendry, good day._<o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> <o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> _ _<o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> <o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> _Please confirm when the device will be configured and install as per<o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> build book, today or tomorrow?..._<o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> <o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> _ _<o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> <o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> _Should you encounter any issue during the set up/installation, please<o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> revert immediately._<o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> <o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> _ _<o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> <o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> _Cheers._<o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> <o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> _ _<o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> <o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> Advance Leave Notice: Nil<o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> <o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> Public Holiday: 2nd and 23rd Jan<o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> <o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> Thank you.<o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> <o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> Patricia Foong<o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> Senior Global Account Coordinator<o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> Ricoh Global Services Greater Asia Pacific<o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> Business Operation Division<o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> <o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> Mobile Phone : +6016 410 4493<o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> <o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><span lang="EN-US"><a href="mailto:patricia.foong@ricoh.com.my"><span style="font-size:11.0pt;font-family:"Arial",sans-serif">patricia.foong@ricoh.com.my</span></a></span><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif"><o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> <o:p></o:p></span></pre>
<pre><span lang="PL" style="font-size:11.0pt;font-family:"Arial",sans-serif">> RICOH (Malaysia) Sdn Bhd (10078-W)<o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> <o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> UG-D6, Level Upper Ground,<o:p></o:p></span></pre>
<pre><span lang="DE" style="font-size:11.0pt;font-family:"Arial",sans-serif">> <o:p></o:p></span></pre>
<pre><span lang="DE" style="font-size:11.0pt;font-family:"Arial",sans-serif">> Utropolis Suites 2, Jalan Kontraktor U1/14,<o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> <o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> 40150 Shah Alam, Selangor,<o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> <o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> Malaysia.<o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> <o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> Service Hotline: 1300 88 8228<o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> <o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> Website: </span><span lang="EN-US"><a href="https://eur02.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.ricoh.com.my%2F&data=05%7C01%7CSimon.Wilson%40ricoh-europe.com%7Cd7715508d2c443dfa10908db2c51831d%7Cdd29478d624e429eb453fffc969ac768%7C0%7C0%7C638152500835299667%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=2EfWx9wHsyAHNc2FlLAkwzfEKhRjwlfT4HIafVwCIBg%3D&reserved=0"><span style="font-size:11.0pt;font-family:"Arial",sans-serif">www.ricoh.com.my</span></a></span><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif"> [1]<o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> <o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> [2]<o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> <o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> _This message together with any attachments is confidential and<o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> intended solely for the person or entity to whom it is addressed. It<o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> contains information that is confidential and that may be legally<o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> privileged. If you are not the intended recipient (or if you have<o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> received this message in error), please notify the sender immediately<o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> by replying to this message and delete this e-mail (and any other<o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> record of it) from your system. Please do not copy or use it for any<o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> purpose. Recipient is advised to check this email and any attachments<o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> for the presence of trojans or viruses. The company accepts no<o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> liability for any damage caused by any virus transmitted by this<o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> email._<o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> <o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> _ _<o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> <o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> From: Soenwono <</span><span lang="EN-US"><a href="mailto:soenwono@moderndatasolusi.com"><span style="font-size:11.0pt;font-family:"Arial",sans-serif">soenwono@moderndatasolusi.com</span></a></span><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">><o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> Sent: Monday, January 2, 2023 12:52 PM<o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> To: Patricia Foong <</span><span lang="EN-US"><a href="mailto:Patricia.Foong@ricoh.com.my"><span style="font-size:11.0pt;font-family:"Arial",sans-serif">Patricia.Foong@ricoh.com.my</span></a></span><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">>; '#REU-GSK-IMACD'<o:p></o:p></span></pre>
<pre><span lang="PL" style="font-size:11.0pt;font-family:"Arial",sans-serif">> <</span><span lang="EN-US"><a href="mailto:GSK-IMACD@ricoh-europe.com"><span lang="PL" style="font-size:11.0pt;font-family:"Arial",sans-serif">GSK-IMACD@ricoh-europe.com</span></a></span><span lang="PL" style="font-size:11.0pt;font-family:"Arial",sans-serif">>; 'RES-BARCELONA-GSK'<o:p></o:p></span></pre>
<pre><span lang="PL" style="font-size:11.0pt;font-family:"Arial",sans-serif">> <</span><span lang="EN-US"><a href="mailto:GSSC.GSK.Support@ricoh.es"><span lang="PL" style="font-size:11.0pt;font-family:"Arial",sans-serif">GSSC.GSK.Support@ricoh.es</span></a></span><span lang="PL" style="font-size:11.0pt;font-family:"Arial",sans-serif">><o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> Cc: Henry Sutanto <</span><span lang="EN-US"><a href="mailto:henry.sutanto@moderndatasolusi.com"><span style="font-size:11.0pt;font-family:"Arial",sans-serif">henry.sutanto@moderndatasolusi.com</span></a></span><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">>; 'Bobby'<o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> <</span><span lang="EN-US"><a href="mailto:supriatna@moderndatasolusi.com"><span style="font-size:11.0pt;font-family:"Arial",sans-serif">supriatna@moderndatasolusi.com</span></a></span><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">>; </span><span lang="EN-US"><a href="mailto:it.team@moderndatasolusi.com"><span style="font-size:11.0pt;font-family:"Arial",sans-serif">it.team@moderndatasolusi.com</span></a></span><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">;<o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> 'Helpdesk' <</span><span lang="EN-US"><a href="mailto:helpdesk@moderndatasolusi.com"><span style="font-size:11.0pt;font-family:"Arial",sans-serif">helpdesk@moderndatasolusi.com</span></a></span><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">>; 'Yan Budiman'<o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> <</span><span lang="EN-US"><a href="mailto:yan@moderndatasolusi.com"><span style="font-size:11.0pt;font-family:"Arial",sans-serif">yan@moderndatasolusi.com</span></a></span><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">><o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> Subject: RE: Printer Setup Ricoh (temporary) in Rx Pulogadung Office<o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> request RITM0510659<o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> <o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> Hi All, The unit IMC 300F has been successfully delivered on Thursday<o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> 29 December 2022. The serial number is 3922PA51278. IP, gateway,<o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> subnet mask will be informed later. Hi Pak Henry, As discussed please<o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> assign your engineer to install and<o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> <o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> ZjQcmQRYFpfptBannerStart<o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> <o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> CAUTION: This Email is from an EXTERNAL source. Ensure you trust this<o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> sender before clicking on any links or attachments.<o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> <o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> ZjQcmQRYFpfptBannerEnd<o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> <o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> Hi All,<o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> <o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> The unit IMC 300F has been successfully delivered on Thursday 29<o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> December 2022.<o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> <o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> The serial number is 3922PA51278. IP, gateway, subnet mask will be<o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> informed later.<o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> <o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> Hi Pak Henry,<o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> <o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> As discussed please assign your engineer to install and configure as<o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> per builbook and share IP, gateway, subnet mask information.<o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> <o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> Thank you..<o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> <o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> Regards,<o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> <o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> Soenwono Suprapto | GMA & Direct Dept Head<o:p></o:p></span></pre>
<pre><span lang="DE" style="font-size:11.0pt;font-family:"Arial",sans-serif">> <o:p></o:p></span></pre>
<pre><span lang="DE" style="font-size:11.0pt;font-family:"Arial",sans-serif">> T: +62 21-27937489<o:p></o:p></span></pre>
<pre><span lang="DE" style="font-size:11.0pt;font-family:"Arial",sans-serif">> <o:p></o:p></span></pre>
<pre><span lang="DE" style="font-size:11.0pt;font-family:"Arial",sans-serif">> F: +62 21-27937486<o:p></o:p></span></pre>
<pre><span lang="DE" style="font-size:11.0pt;font-family:"Arial",sans-serif">> <o:p></o:p></span></pre>
<pre><span lang="DE" style="font-size:11.0pt;font-family:"Arial",sans-serif">> M: +62-87771697791<o:p></o:p></span></pre>
<pre><span lang="DE" style="font-size:11.0pt;font-family:"Arial",sans-serif">> <o:p></o:p></span></pre>
<pre><span lang="DE" style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><span lang="EN-US"><a href="https://eur02.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.moderndatasolusi.com%2F&data=05%7C01%7CSimon.Wilson%40ricoh-europe.com%7Cd7715508d2c443dfa10908db2c51831d%7Cdd29478d624e429eb453fffc969ac768%7C0%7C0%7C638152500835299667%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=RqGyoGrDAz51sey%2FaQS%2FGcFMOBQj9TAHg%2BU2asYkIyY%3D&reserved=0"><span lang="DE" style="font-size:11.0pt;font-family:"Arial",sans-serif">www.moderndatasolusi.com</span></a></span><span lang="DE" style="font-size:11.0pt;font-family:"Arial",sans-serif"> [3]<o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> <o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> PT MODERN DATA SOLUSI<o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> <o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> JL. Sultan Iskandar Muda No. 29, Kebayoran Lama Utara, Kebayoran Lama<o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> - Jakarta Selatan 12240 [4]<o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> <o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> From: Patricia Foong <</span><span lang="EN-US"><a href="mailto:Patricia.Foong@ricoh.com.my"><span style="font-size:11.0pt;font-family:"Arial",sans-serif">Patricia.Foong@ricoh.com.my</span></a></span><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">><o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> Sent: 29 December 2022 9:06<o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> To: #REU-GSK-IMACD <</span><span lang="EN-US"><a href="mailto:GSK-IMACD@ricoh-europe.com"><span style="font-size:11.0pt;font-family:"Arial",sans-serif">GSK-IMACD@ricoh-europe.com</span></a></span><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">>; RES-BARCELONA-GSK<o:p></o:p></span></pre>
<pre><span lang="PL" style="font-size:11.0pt;font-family:"Arial",sans-serif">> <</span><span lang="EN-US"><a href="mailto:GSSC.GSK.Support@ricoh.es"><span lang="PL" style="font-size:11.0pt;font-family:"Arial",sans-serif">GSSC.GSK.Support@ricoh.es</span></a></span><span lang="PL" style="font-size:11.0pt;font-family:"Arial",sans-serif">>; soenwono <</span><span lang="EN-US"><a href="mailto:soenwono@moderndatasolusi.com"><span lang="PL" style="font-size:11.0pt;font-family:"Arial",sans-serif">soenwono@moderndatasolusi.com</span></a></span><span lang="PL" style="font-size:11.0pt;font-family:"Arial",sans-serif">><o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> Cc: Henry Sutanto <</span><span lang="EN-US"><a href="mailto:henry.sutanto@moderndatasolusi.com"><span style="font-size:11.0pt;font-family:"Arial",sans-serif">henry.sutanto@moderndatasolusi.com</span></a></span><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">>; 'Bobby'<o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> <</span><span lang="EN-US"><a href="mailto:supriatna@moderndatasolusi.com"><span style="font-size:11.0pt;font-family:"Arial",sans-serif">supriatna@moderndatasolusi.com</span></a></span><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">>; </span><span lang="EN-US"><a href="mailto:it.team@moderndatasolusi.com"><span style="font-size:11.0pt;font-family:"Arial",sans-serif">it.team@moderndatasolusi.com</span></a></span><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">;<o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> 'Helpdesk' <</span><span lang="EN-US"><a href="mailto:helpdesk@moderndatasolusi.com"><span style="font-size:11.0pt;font-family:"Arial",sans-serif">helpdesk@moderndatasolusi.com</span></a></span><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">>; 'Yan Budiman'<o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> <</span><span lang="EN-US"><a href="mailto:yan@moderndatasolusi.com"><span style="font-size:11.0pt;font-family:"Arial",sans-serif">yan@moderndatasolusi.com</span></a></span><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">><o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> Subject: RE: Printer Setup Ricoh (temporary) in Rx Pulogadung Office<o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> request RITM0510659<o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> <o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> _Dear Natalia, good day._<o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> <o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> _ _<o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> <o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> _Please allow me to reply on behalf of @soenwono and as informed, due<o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> to bad weather (heavy rain with strong winds since morning) in<o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> Jakarta, it is not safely to arrange for delivery._<o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> <o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> _ _<o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> <o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> _And it has been reschedule to today – 29/Dec and will follow up<o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> closely with our Partner if there is any further changes._<o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> <o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> _ _<o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> <o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> _Dear Sun Sun, good day._<o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> <o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> _ _<o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> <o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> _Kindly reconfirm if delivery be made today and advise once completed<o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> together with :_<o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> <o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> _ _<o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> <o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> IP, gateway, subnet mask and serial number__<o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> <o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> _ _<o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> <o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> _Thank you for your support!_<o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> <o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> _ _<o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> <o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> _Have a pleasant day._<o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> <o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> _ _<o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> <o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> Advance Leave Notice: 21st and 22nd Dec<o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> <o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> Public Holiday: 26th Dec<o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> <o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> Thank you.<o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> <o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> Patricia Foong<o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> Senior Global Account Coordinator<o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> Ricoh Global Services Greater Asia Pacific<o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> Business Operation Division<o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> <o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> Mobile Phone : +6016 410 4493<o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> <o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><span lang="EN-US"><a href="mailto:patricia.foong@ricoh.com.my"><span style="font-size:11.0pt;font-family:"Arial",sans-serif">patricia.foong@ricoh.com.my</span></a></span><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif"><o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> <o:p></o:p></span></pre>
<pre><span lang="PL" style="font-size:11.0pt;font-family:"Arial",sans-serif">> RICOH (Malaysia) Sdn Bhd (10078-W)<o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> <o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> UG-D6, Level Upper Ground,<o:p></o:p></span></pre>
<pre><span lang="DE" style="font-size:11.0pt;font-family:"Arial",sans-serif">> <o:p></o:p></span></pre>
<pre><span lang="DE" style="font-size:11.0pt;font-family:"Arial",sans-serif">> Utropolis Suites 2, Jalan Kontraktor U1/14,<o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> <o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> 40150 Shah Alam, Selangor,<o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> <o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> Malaysia.<o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> <o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> Service Hotline: 1300 88 8228<o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> <o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> Website: </span><span lang="EN-US"><a href="https://eur02.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.ricoh.com.my%2F&data=05%7C01%7CSimon.Wilson%40ricoh-europe.com%7Cd7715508d2c443dfa10908db2c51831d%7Cdd29478d624e429eb453fffc969ac768%7C0%7C0%7C638152500835299667%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=2EfWx9wHsyAHNc2FlLAkwzfEKhRjwlfT4HIafVwCIBg%3D&reserved=0"><span style="font-size:11.0pt;font-family:"Arial",sans-serif">www.ricoh.com.my</span></a></span><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif"> [1]<o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> <o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> [2]<o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> <o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> _This message together with any attachments is confidential and<o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> intended solely for the person or entity to whom it is addressed. It<o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> contains information that is confidential and that may be legally<o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> privileged. If you are not the intended recipient (or if you have<o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> received this message in error), please notify the sender immediately<o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> by replying to this message and delete this e-mail (and any other<o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> record of it) from your system. Please do not copy or use it for any<o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> purpose. Recipient is advised to check this email and any attachments<o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> for the presence of trojans or viruses. The company accepts no<o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> liability for any damage caused by any virus transmitted by this<o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> email._<o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> <o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> _ _<o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> <o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> From: #REU-GSK-IMACD <</span><span lang="EN-US"><a href="mailto:GSK-IMACD@ricoh-europe.com"><span style="font-size:11.0pt;font-family:"Arial",sans-serif">GSK-IMACD@ricoh-europe.com</span></a></span><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">><o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> Sent: Wednesday, December 28, 2022 6:49 PM<o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> To: RES-BARCELONA-GSK <</span><span lang="EN-US"><a href="mailto:GSSC.GSK.Support@ricoh.es"><span style="font-size:11.0pt;font-family:"Arial",sans-serif">GSSC.GSK.Support@ricoh.es</span></a></span><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">>; soenwono<o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> <</span><span lang="EN-US"><a href="mailto:soenwono@moderndatasolusi.com"><span style="font-size:11.0pt;font-family:"Arial",sans-serif">soenwono@moderndatasolusi.com</span></a></span><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">><o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> Cc: Henry Sutanto <</span><span lang="EN-US"><a href="mailto:henry.sutanto@moderndatasolusi.com"><span style="font-size:11.0pt;font-family:"Arial",sans-serif">henry.sutanto@moderndatasolusi.com</span></a></span><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">>; Patricia Foong<o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> <</span><span lang="EN-US"><a href="mailto:Patricia.Foong@ricoh.com.my"><span style="font-size:11.0pt;font-family:"Arial",sans-serif">Patricia.Foong@ricoh.com.my</span></a></span><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">>; 'Bobby'<o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> <</span><span lang="EN-US"><a href="mailto:supriatna@moderndatasolusi.com"><span style="font-size:11.0pt;font-family:"Arial",sans-serif">supriatna@moderndatasolusi.com</span></a></span><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">>; </span><span lang="EN-US"><a href="mailto:it.team@moderndatasolusi.com"><span style="font-size:11.0pt;font-family:"Arial",sans-serif">it.team@moderndatasolusi.com</span></a></span><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">;<o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> 'Helpdesk' <</span><span lang="EN-US"><a href="mailto:helpdesk@moderndatasolusi.com"><span style="font-size:11.0pt;font-family:"Arial",sans-serif">helpdesk@moderndatasolusi.com</span></a></span><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">>; 'Yan Budiman'<o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> <</span><span lang="EN-US"><a href="mailto:yan@moderndatasolusi.com"><span style="font-size:11.0pt;font-family:"Arial",sans-serif">yan@moderndatasolusi.com</span></a></span><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">><o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> Subject: RE: Printer Setup Ricoh (temporary) in Rx Pulogadung Office<o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> request RITM0510659<o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> <o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> Internal Hi Sun Sun, Thank you for all the updates. Could you please<o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> confirm S/N of the 1x IMC 300F delivered to GSK Pulogadung on 28th?<o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> Once confirmed, @RES-BARCELONA-GSK please kindly confirm if software<o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> was pushed and RITM0510659 can be<o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> <o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> ZjQcmQRYFpfptBannerStart<o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> <o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> CAUTION: This Email is from an EXTERNAL source. Ensure you trust this<o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> sender before clicking on any links or attachments.<o:p></o:p></span></pre>
<pre><span lang="DE" style="font-size:11.0pt;font-family:"Arial",sans-serif">> <o:p></o:p></span></pre>
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<pre><span lang="DE" style="font-size:11.0pt;font-family:"Arial",sans-serif">> <o:p></o:p></span></pre>
<pre><span lang="DE" style="font-size:11.0pt;font-family:"Arial",sans-serif">> Internal<o:p></o:p></span></pre>
<pre><span lang="DE" style="font-size:11.0pt;font-family:"Arial",sans-serif">> <o:p></o:p></span></pre>
<pre><span lang="DE" style="font-size:11.0pt;font-family:"Arial",sans-serif">> Hi Sun Sun,<o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> <o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> Thank you for all the updates.<o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> <o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> Could you please confirm S/N of the 1x IMC 300F delivered to GSK<o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> Pulogadung on 28th?<o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> <o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> Once confirmed, @RES-BARCELONA-GSK please kindly confirm if software<o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> was pushed and RITM0510659 can be closed.<o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> <o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> Thank you in advance.<o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> <o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> Best regards,<o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> <o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> Natalia Kawczyńska<o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> <o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> Global Accounts Coordinator<o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> <o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> Ricoh Business Services<o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> Olivia Business Centre [5]<o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> <o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> Olivia Star 6th Floor<o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> Aleja Grunwaldzka 472C<o:p></o:p></span></pre>
<pre><span lang="DE" style="font-size:11.0pt;font-family:"Arial",sans-serif">> 80-309 Gdansk<o:p></o:p></span></pre>
<pre><span lang="DE" style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><span lang="EN-US"><a href="mailto:natalia.kawczynska@ricoh-europe.com"><span lang="DE" style="font-size:11.0pt;font-family:"Arial",sans-serif">natalia.kawczynska@ricoh-europe.com</span></a></span><span lang="DE" style="font-size:11.0pt;font-family:"Arial",sans-serif"><o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> <o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> From: Soenwono <</span><span lang="EN-US"><a href="mailto:soenwono@moderndatasolusi.com"><span style="font-size:11.0pt;font-family:"Arial",sans-serif">soenwono@moderndatasolusi.com</span></a></span><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">><o:p></o:p></span></pre>
<pre><span lang="PL" style="font-size:11.0pt;font-family:"Arial",sans-serif">> Sent: poniedziałek, 26 grudnia 2022 08:38<o:p></o:p></span></pre>
<pre><span lang="PL" style="font-size:11.0pt;font-family:"Arial",sans-serif">> To: Patricia Foong Swee See <</span><span lang="EN-US"><a href="mailto:Patricia.Foong@ricoh.com.my"><span lang="PL" style="font-size:11.0pt;font-family:"Arial",sans-serif">Patricia.Foong@ricoh.com.my</span></a></span><span lang="PL" style="font-size:11.0pt;font-family:"Arial",sans-serif">>;<o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> #REU-GSK-IMACD <</span><span lang="EN-US"><a href="mailto:GSK-IMACD@ricoh-europe.com"><span style="font-size:11.0pt;font-family:"Arial",sans-serif">GSK-IMACD@ricoh-europe.com</span></a></span><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">>; RES-BARCELONA-GSK<o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> <</span><span lang="EN-US"><a href="mailto:GSSC.GSK.Support@ricoh.es"><span style="font-size:11.0pt;font-family:"Arial",sans-serif">GSSC.GSK.Support@ricoh.es</span></a></span><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">><o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> Cc: 'Henry Sutanto' <</span><span lang="EN-US"><a href="mailto:henry.sutanto@moderndatasolusi.com"><span style="font-size:11.0pt;font-family:"Arial",sans-serif">henry.sutanto@moderndatasolusi.com</span></a></span><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">>; 'Bobby'<o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> <</span><span lang="EN-US"><a href="mailto:supriatna@moderndatasolusi.com"><span style="font-size:11.0pt;font-family:"Arial",sans-serif">supriatna@moderndatasolusi.com</span></a></span><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">>; </span><span lang="EN-US"><a href="mailto:it.team@moderndatasolusi.com"><span style="font-size:11.0pt;font-family:"Arial",sans-serif">it.team@moderndatasolusi.com</span></a></span><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">;<o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> 'Helpdesk' <</span><span lang="EN-US"><a href="mailto:helpdesk@moderndatasolusi.com"><span style="font-size:11.0pt;font-family:"Arial",sans-serif">helpdesk@moderndatasolusi.com</span></a></span><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">>; 'Yan Budiman'<o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> <</span><span lang="EN-US"><a href="mailto:yan@moderndatasolusi.com"><span style="font-size:11.0pt;font-family:"Arial",sans-serif">yan@moderndatasolusi.com</span></a></span><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">><o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> Subject: RE: Printer Setup Ricoh (temporary) in Rx Pulogadung Office<o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> request RITM0510659<o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> <o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> This message was sent from an external source. Please be careful<o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> opening attachments/links or replying to sources you don’t know.<o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> <o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> Hi Pat,<o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> <o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> Yes we will arrange a delivery 1x IMC 300F to GSK Pulogadung on 28th<o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> December ya<o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> <o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> Thank you<o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> <o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> BR,<o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> <o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> Soenwono.<o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> <o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> From: Patricia Foong <</span><span lang="EN-US"><a href="mailto:Patricia.Foong@ricoh.com.my"><span style="font-size:11.0pt;font-family:"Arial",sans-serif">Patricia.Foong@ricoh.com.my</span></a></span><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">><o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> Sent: 23 December 2022 10:08<o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> To: soenwono <</span><span lang="EN-US"><a href="mailto:soenwono@moderndatasolusi.com"><span style="font-size:11.0pt;font-family:"Arial",sans-serif">soenwono@moderndatasolusi.com</span></a></span><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">>; '#REU-GSK-IMACD'<o:p></o:p></span></pre>
<pre><span lang="PL" style="font-size:11.0pt;font-family:"Arial",sans-serif">> <</span><span lang="EN-US"><a href="mailto:GSK-IMACD@ricoh-europe.com"><span lang="PL" style="font-size:11.0pt;font-family:"Arial",sans-serif">GSK-IMACD@ricoh-europe.com</span></a></span><span lang="PL" style="font-size:11.0pt;font-family:"Arial",sans-serif">>; 'RES-BARCELONA-GSK'<o:p></o:p></span></pre>
<pre><span lang="PL" style="font-size:11.0pt;font-family:"Arial",sans-serif">> <</span><span lang="EN-US"><a href="mailto:GSSC.GSK.Support@ricoh.es"><span lang="PL" style="font-size:11.0pt;font-family:"Arial",sans-serif">GSSC.GSK.Support@ricoh.es</span></a></span><span lang="PL" style="font-size:11.0pt;font-family:"Arial",sans-serif">><o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> Cc: Henry Sutanto <</span><span lang="EN-US"><a href="mailto:henry.sutanto@moderndatasolusi.com"><span style="font-size:11.0pt;font-family:"Arial",sans-serif">henry.sutanto@moderndatasolusi.com</span></a></span><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">>; 'Bobby'<o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> <</span><span lang="EN-US"><a href="mailto:supriatna@moderndatasolusi.com"><span style="font-size:11.0pt;font-family:"Arial",sans-serif">supriatna@moderndatasolusi.com</span></a></span><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">>; </span><span lang="EN-US"><a href="mailto:it.team@moderndatasolusi.com"><span style="font-size:11.0pt;font-family:"Arial",sans-serif">it.team@moderndatasolusi.com</span></a></span><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">;<o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> 'Helpdesk' <</span><span lang="EN-US"><a href="mailto:helpdesk@moderndatasolusi.com"><span style="font-size:11.0pt;font-family:"Arial",sans-serif">helpdesk@moderndatasolusi.com</span></a></span><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">><o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> Subject: RE: Printer Setup Ricoh (temporary) in Rx Pulogadung Office<o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> request RITM0510659<o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> <o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> _Dear Natalia, good day._<o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> <o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> _ _<o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> <o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> _I was informed by @Soenwono that device will be delivered on 28th Dec<o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> as per customer’s request._<o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> <o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> _ _<o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> <o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> Advance Leave Notice: 21st and 22nd Dec<o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> <o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> Public Holiday: 26th Dec<o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> <o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> Thank you.<o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> <o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> Patricia Foong<o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> Senior Global Account Coordinator<o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> Ricoh Global Services Greater Asia Pacific<o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> Business Operation Division<o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> <o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> Mobile Phone : +6016 410 4493<o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> <o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><span lang="EN-US"><a href="mailto:patricia.foong@ricoh.com.my"><span style="font-size:11.0pt;font-family:"Arial",sans-serif">patricia.foong@ricoh.com.my</span></a></span><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif"><o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> <o:p></o:p></span></pre>
<pre><span lang="PL" style="font-size:11.0pt;font-family:"Arial",sans-serif">> RICOH (Malaysia) Sdn Bhd (10078-W)<o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> <o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> UG-D6, Level Upper Ground,<o:p></o:p></span></pre>
<pre><span lang="DE" style="font-size:11.0pt;font-family:"Arial",sans-serif">> <o:p></o:p></span></pre>
<pre><span lang="DE" style="font-size:11.0pt;font-family:"Arial",sans-serif">> Utropolis Suites 2, Jalan Kontraktor U1/14,<o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> <o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> 40150 Shah Alam, Selangor,<o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> <o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> Malaysia.<o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> <o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> Service Hotline: 1300 88 8228<o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> <o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> Website: </span><span lang="EN-US"><a href="https://eur02.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.ricoh.com.my%2F&data=05%7C01%7CSimon.Wilson%40ricoh-europe.com%7Cd7715508d2c443dfa10908db2c51831d%7Cdd29478d624e429eb453fffc969ac768%7C0%7C0%7C638152500835299667%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=2EfWx9wHsyAHNc2FlLAkwzfEKhRjwlfT4HIafVwCIBg%3D&reserved=0"><span style="font-size:11.0pt;font-family:"Arial",sans-serif">www.ricoh.com.my</span></a></span><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif"> [6]<o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> <o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> [7]<o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> <o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> _This message together with any attachments is confidential and<o:p></o:p></span></pre>
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<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> contains information that is confidential and that may be legally<o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> privileged. If you are not the intended recipient (or if you have<o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> received this message in error), please notify the sender immediately<o:p></o:p></span></pre>
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<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> record of it) from your system. Please do not copy or use it for any<o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> purpose. Recipient is advised to check this email and any attachments<o:p></o:p></span></pre>
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<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> liability for any damage caused by any virus transmitted by this<o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> email._<o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> <o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> _ _<o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> <o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> From: Soenwono <</span><span lang="EN-US"><a href="mailto:soenwono@moderndatasolusi.com"><span style="font-size:11.0pt;font-family:"Arial",sans-serif">soenwono@moderndatasolusi.com</span></a></span><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">><o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> Sent: Thursday, December 1, 2022 3:02 PM<o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> To: '#REU-GSK-IMACD' <</span><span lang="EN-US"><a href="mailto:GSK-IMACD@ricoh-europe.com"><span style="font-size:11.0pt;font-family:"Arial",sans-serif">GSK-IMACD@ricoh-europe.com</span></a></span><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">>; 'RES-BARCELONA-GSK'<o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> <</span><span lang="EN-US"><a href="mailto:GSSC.GSK.Support@ricoh.es"><span style="font-size:11.0pt;font-family:"Arial",sans-serif">GSSC.GSK.Support@ricoh.es</span></a></span><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">><o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> Cc: Patricia Foong <</span><span lang="EN-US"><a href="mailto:Patricia.Foong@ricoh.com.my"><span style="font-size:11.0pt;font-family:"Arial",sans-serif">Patricia.Foong@ricoh.com.my</span></a></span><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">>; Henry Sutanto<o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> <</span><span lang="EN-US"><a href="mailto:henry.sutanto@moderndatasolusi.com"><span style="font-size:11.0pt;font-family:"Arial",sans-serif">henry.sutanto@moderndatasolusi.com</span></a></span><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">>; 'Bobby'<o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> <</span><span lang="EN-US"><a href="mailto:supriatna@moderndatasolusi.com"><span style="font-size:11.0pt;font-family:"Arial",sans-serif">supriatna@moderndatasolusi.com</span></a></span><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">>; </span><span lang="EN-US"><a href="mailto:it.team@moderndatasolusi.com"><span style="font-size:11.0pt;font-family:"Arial",sans-serif">it.team@moderndatasolusi.com</span></a></span><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">;<o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> 'Helpdesk' <</span><span lang="EN-US"><a href="mailto:helpdesk@moderndatasolusi.com"><span style="font-size:11.0pt;font-family:"Arial",sans-serif">helpdesk@moderndatasolusi.com</span></a></span><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">><o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> Subject: RE: Printer Setup Ricoh (temporary) in Rx Pulogadung Office<o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> request RITM0510659<o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> <o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> Hi Aga, Yes confirm the loaner device now is up and running Thank you<o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> for your assistance. BR, Soenwono. . From: #REU-GSK-IMACD<o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> <GSK-IMACD@ ricoh-europe. com> Sent: 30 November 2022 14: 14To:<o:p></o:p></span></pre>
<pre><span lang="DE" style="font-size:11.0pt;font-family:"Arial",sans-serif">> Soenwono <soenwono@ moderndatasolusi. com>;<o:p></o:p></span></pre>
<pre><span lang="DE" style="font-size:11.0pt;font-family:"Arial",sans-serif">> <o:p></o:p></span></pre>
<pre><span lang="DE" style="font-size:11.0pt;font-family:"Arial",sans-serif">> ZjQcmQRYFpfptBannerStart<o:p></o:p></span></pre>
<pre><span lang="DE" style="font-size:11.0pt;font-family:"Arial",sans-serif">> <o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> CAUTION: This Email is from an EXTERNAL source. Ensure you trust this<o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> sender before clicking on any links or attachments.<o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> <o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> ZjQcmQRYFpfptBannerEnd<o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> <o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> Hi Aga,<o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> <o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> Yes confirm the loaner device now is up and running<o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> <o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> Thank you for your assistance.<o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> <o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> BR,<o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> <o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> Soenwono..<o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> <o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> From: #REU-GSK-IMACD <</span><span lang="EN-US"><a href="mailto:GSK-IMACD@ricoh-europe.com"><span style="font-size:11.0pt;font-family:"Arial",sans-serif">GSK-IMACD@ricoh-europe.com</span></a></span><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">><o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> Sent: 30 November 2022 14:14<o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> To: Soenwono <</span><span lang="EN-US"><a href="mailto:soenwono@moderndatasolusi.com"><span style="font-size:11.0pt;font-family:"Arial",sans-serif">soenwono@moderndatasolusi.com</span></a></span><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">>; RES-BARCELONA-GSK<o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> <</span><span lang="EN-US"><a href="mailto:GSSC.GSK.Support@ricoh.es"><span style="font-size:11.0pt;font-family:"Arial",sans-serif">GSSC.GSK.Support@ricoh.es</span></a></span><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">><o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> Cc: Patricia Foong Swee See <</span><span lang="EN-US"><a href="mailto:Patricia.Foong@ricoh.com.my"><span style="font-size:11.0pt;font-family:"Arial",sans-serif">Patricia.Foong@ricoh.com.my</span></a></span><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">>; 'henry<o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> susanto ASSD' <</span><span lang="EN-US"><a href="mailto:henry.sutanto@moderndatasolusi.com"><span style="font-size:11.0pt;font-family:"Arial",sans-serif">henry.sutanto@moderndatasolusi.com</span></a></span><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">>; 'Bobby'<o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> <</span><span lang="EN-US"><a href="mailto:supriatna@moderndatasolusi.com"><span style="font-size:11.0pt;font-family:"Arial",sans-serif">supriatna@moderndatasolusi.com</span></a></span><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">>; </span><span lang="EN-US"><a href="mailto:it.team@moderndatasolusi.com"><span style="font-size:11.0pt;font-family:"Arial",sans-serif">it.team@moderndatasolusi.com</span></a></span><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">;<o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> 'Helpdesk' <</span><span lang="EN-US"><a href="mailto:helpdesk@moderndatasolusi.com"><span style="font-size:11.0pt;font-family:"Arial",sans-serif">helpdesk@moderndatasolusi.com</span></a></span><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">><o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> Subject: RE: Printer Setup Ricoh (temporary) in Rx Pulogadung Office<o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> request RITM0510659<o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> <o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> Good day Soenwono,<o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> <o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> I hope you are well.<o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> <o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> Can you please provide an update on the installation of the loaner<o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> device?<o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> <o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> Thank you in advance for the update.<o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> <o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> Best regards,<o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> <o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> Agnieszka Sprawka<o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> <o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> Global Accounts Coordinator<o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> <o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> Ricoh Business Services<o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> Olivia Business Centre<o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> Olivia Star 6th Floor<o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> Aleja Grunwaldzka 472C<o:p></o:p></span></pre>
<pre><span lang="DE" style="font-size:11.0pt;font-family:"Arial",sans-serif">> 80-309 Gdansk<o:p></o:p></span></pre>
<pre><span lang="DE" style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><span lang="EN-US"><a href="mailto:agnieszka.sprawka@ricoh-europe.com"><span lang="DE" style="font-size:11.0pt;font-family:"Arial",sans-serif">agnieszka.sprawka@ricoh-europe.com</span></a></span><span lang="DE" style="font-size:11.0pt;font-family:"Arial",sans-serif"><o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> <o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> From: Soenwono <</span><span lang="EN-US"><a href="mailto:soenwono@moderndatasolusi.com"><span style="font-size:11.0pt;font-family:"Arial",sans-serif">soenwono@moderndatasolusi.com</span></a></span><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">><o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> Sent: Friday, November 25, 2022 8:59 AM<o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> To: #REU-GSK-IMACD <</span><span lang="EN-US"><a href="mailto:GSK-IMACD@ricoh-europe.com"><span style="font-size:11.0pt;font-family:"Arial",sans-serif">GSK-IMACD@ricoh-europe.com</span></a></span><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">>; RES-BARCELONA-GSK<o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> <</span><span lang="EN-US"><a href="mailto:GSSC.GSK.Support@ricoh.es"><span style="font-size:11.0pt;font-family:"Arial",sans-serif">GSSC.GSK.Support@ricoh.es</span></a></span><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">><o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> Cc: Patricia Foong Swee See <</span><span lang="EN-US"><a href="mailto:Patricia.Foong@ricoh.com.my"><span style="font-size:11.0pt;font-family:"Arial",sans-serif">Patricia.Foong@ricoh.com.my</span></a></span><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">>; 'henry<o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> susanto ASSD' <</span><span lang="EN-US"><a href="mailto:henry.sutanto@moderndatasolusi.com"><span style="font-size:11.0pt;font-family:"Arial",sans-serif">henry.sutanto@moderndatasolusi.com</span></a></span><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">>; 'Bobby'<o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> <</span><span lang="EN-US"><a href="mailto:supriatna@moderndatasolusi.com"><span style="font-size:11.0pt;font-family:"Arial",sans-serif">supriatna@moderndatasolusi.com</span></a></span><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">>; </span><span lang="EN-US"><a href="mailto:it.team@moderndatasolusi.com"><span style="font-size:11.0pt;font-family:"Arial",sans-serif">it.team@moderndatasolusi.com</span></a></span><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">;<o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> 'Helpdesk' <</span><span lang="EN-US"><a href="mailto:helpdesk@moderndatasolusi.com"><span style="font-size:11.0pt;font-family:"Arial",sans-serif">helpdesk@moderndatasolusi.com</span></a></span><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">><o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> Subject: RE: Printer Setup Ricoh (temporary) in Rx Pulogadung Office<o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> request RITM0510659<o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> <o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> This message was sent from an external source. Please be careful<o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> opening attachments/links or replying to sources you don’t know.<o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> <o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> Hi Pak Henry,<o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> <o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> As per Aga’s email below, There is a update on IP Address<o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> 10.237.191.54 for Loaner device MPC 3502 in GSK Pulogadung.<o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> <o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> Please assign the engineer to continue the setting ya pak<o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> <o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> If there is something unclear, please communicate with Aga in this<o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> email ya pak.<o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> <o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> Hi Aga,<o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> <o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> Anything to add on?<o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> <o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> Thank you<o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> <o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> BR,<o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> <o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> Soenwono<o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> <o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> From: #REU-GSK-IMACD <</span><span lang="EN-US"><a href="mailto:GSK-IMACD@ricoh-europe.com"><span style="font-size:11.0pt;font-family:"Arial",sans-serif">GSK-IMACD@ricoh-europe.com</span></a></span><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">><o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> Sent: 24 November 2022 14:18<o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> To: Soenwono <</span><span lang="EN-US"><a href="mailto:soenwono@moderndatasolusi.com"><span style="font-size:11.0pt;font-family:"Arial",sans-serif">soenwono@moderndatasolusi.com</span></a></span><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">>; RES-BARCELONA-GSK<o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> <</span><span lang="EN-US"><a href="mailto:GSSC.GSK.Support@ricoh.es"><span style="font-size:11.0pt;font-family:"Arial",sans-serif">GSSC.GSK.Support@ricoh.es</span></a></span><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">><o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> Cc: Patricia Foong Swee See <</span><span lang="EN-US"><a href="mailto:Patricia.Foong@ricoh.com.my"><span style="font-size:11.0pt;font-family:"Arial",sans-serif">Patricia.Foong@ricoh.com.my</span></a></span><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">>; 'henry<o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> susanto ASSD' <</span><span lang="EN-US"><a href="mailto:henry.sutanto@moderndatasolusi.com"><span style="font-size:11.0pt;font-family:"Arial",sans-serif">henry.sutanto@moderndatasolusi.com</span></a></span><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">>; 'Bobby'<o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> <</span><span lang="EN-US"><a href="mailto:supriatna@moderndatasolusi.com"><span style="font-size:11.0pt;font-family:"Arial",sans-serif">supriatna@moderndatasolusi.com</span></a></span><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">>; </span><span lang="EN-US"><a href="mailto:it.team@moderndatasolusi.com"><span style="font-size:11.0pt;font-family:"Arial",sans-serif">it.team@moderndatasolusi.com</span></a></span><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">;<o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> 'Helpdesk' <</span><span lang="EN-US"><a href="mailto:helpdesk@moderndatasolusi.com"><span style="font-size:11.0pt;font-family:"Arial",sans-serif">helpdesk@moderndatasolusi.com</span></a></span><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">><o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> Subject: RE: Printer Setup Ricoh (temporary) in Rx Pulogadung Office<o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> request RITM0510659<o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> <o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> Hello Everyone,<o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> <o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> Thank you Soenwono for the email. Indeed, I confirm that the IP<o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> provided is for the loaner device please. RITM0510659 [8]<o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> <o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> Can you please advise what is the schedule and when we can follow up?<o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> <o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> You can contact me using this mailbox please.<o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> <o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> Just in case I am attaching the build book for the technician to<o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> follow please. This is necessary for the proper installation.<o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> <o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> Can you also please make sure that the technician contacts GSSC upon<o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> installation?<o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> <o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> Thank you in advance, much appreciated.<o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> <o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> Best regards,<o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> <o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> Agnieszka Sprawka<o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> <o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> Global Accounts Coordinator<o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> <o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> Ricoh Business Services<o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> Olivia Business Centre<o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> Olivia Star 6th Floor<o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> Aleja Grunwaldzka 472C<o:p></o:p></span></pre>
<pre><span lang="DE" style="font-size:11.0pt;font-family:"Arial",sans-serif">> 80-309 Gdansk<o:p></o:p></span></pre>
<pre><span lang="DE" style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><span lang="EN-US"><a href="mailto:agnieszka.sprawka@ricoh-europe.com"><span lang="DE" style="font-size:11.0pt;font-family:"Arial",sans-serif">agnieszka.sprawka@ricoh-europe.com</span></a></span><span lang="DE" style="font-size:11.0pt;font-family:"Arial",sans-serif"><o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> <o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> From: Soenwono <</span><span lang="EN-US"><a href="mailto:soenwono@moderndatasolusi.com"><span style="font-size:11.0pt;font-family:"Arial",sans-serif">soenwono@moderndatasolusi.com</span></a></span><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">><o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> Sent: Thursday, November 24, 2022 6:06 AM<o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> To: Agnieszka Sprawka <</span><span lang="EN-US"><a href="mailto:Agnieszka.Sprawka@ricoh-europe.com"><span style="font-size:11.0pt;font-family:"Arial",sans-serif">Agnieszka.Sprawka@ricoh-europe.com</span></a></span><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">>;<o:p></o:p></span></pre>
<pre><span lang="PL" style="font-size:11.0pt;font-family:"Arial",sans-serif">> RES-BARCELONA-GSK <</span><span lang="EN-US"><a href="mailto:GSSC.GSK.Support@ricoh.es"><span lang="PL" style="font-size:11.0pt;font-family:"Arial",sans-serif">GSSC.GSK.Support@ricoh.es</span></a></span><span lang="PL" style="font-size:11.0pt;font-family:"Arial",sans-serif">><o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> Cc: Patricia Foong Swee See <</span><span lang="EN-US"><a href="mailto:Patricia.Foong@ricoh.com.my"><span style="font-size:11.0pt;font-family:"Arial",sans-serif">Patricia.Foong@ricoh.com.my</span></a></span><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">>; 'henry<o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> susanto ASSD' <</span><span lang="EN-US"><a href="mailto:henry.sutanto@moderndatasolusi.com"><span style="font-size:11.0pt;font-family:"Arial",sans-serif">henry.sutanto@moderndatasolusi.com</span></a></span><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">>; 'Bobby'<o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> <</span><span lang="EN-US"><a href="mailto:supriatna@moderndatasolusi.com"><span style="font-size:11.0pt;font-family:"Arial",sans-serif">supriatna@moderndatasolusi.com</span></a></span><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">>; </span><span lang="EN-US"><a href="mailto:it.team@moderndatasolusi.com"><span style="font-size:11.0pt;font-family:"Arial",sans-serif">it.team@moderndatasolusi.com</span></a></span><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">;<o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> 'Helpdesk' <</span><span lang="EN-US"><a href="mailto:helpdesk@moderndatasolusi.com"><span style="font-size:11.0pt;font-family:"Arial",sans-serif">helpdesk@moderndatasolusi.com</span></a></span><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">><o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> Subject: RE: Printer Setup Ricoh (temporary) in Rx Pulogadung Office<o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> request RITM0510659<o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> Importance: High<o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> <o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> This message was sent from an external source. Please be careful<o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> opening attachments/links or replying to sources you don’t know.<o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> <o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> Hi Aga,<o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> <o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> This IP Address 10.237.191.54 is for a loaner device MPC 3502 –<o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> W503M510223 ya? please advise<o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> <o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> Loaner device while waiting a new unit IMC 300F to be installed in GSK<o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> ya<o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> <o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> Thank you<o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> <o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> BR,<o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> <o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> Soenwono.<o:p></o:p></span></pre>
<pre><span lang="PL" style="font-size:11.0pt;font-family:"Arial",sans-serif">> <o:p></o:p></span></pre>
<pre><span lang="PL" style="font-size:11.0pt;font-family:"Arial",sans-serif">> From: Agnieszka Sprawka <</span><span lang="EN-US"><a href="mailto:Agnieszka.Sprawka@ricoh-europe.com"><span lang="PL" style="font-size:11.0pt;font-family:"Arial",sans-serif">Agnieszka.Sprawka@ricoh-europe.com</span></a></span><span lang="PL" style="font-size:11.0pt;font-family:"Arial",sans-serif">><o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> Sent: 23 November 2022 16:25<o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> To: 'soenwono' <</span><span lang="EN-US"><a href="mailto:soenwono@moderndatasolusi.com"><span style="font-size:11.0pt;font-family:"Arial",sans-serif">soenwono@moderndatasolusi.com</span></a></span><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">>; RES-BARCELONA-GSK<o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> <</span><span lang="EN-US"><a href="mailto:GSSC.GSK.Support@ricoh.es"><span style="font-size:11.0pt;font-family:"Arial",sans-serif">GSSC.GSK.Support@ricoh.es</span></a></span><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">><o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> Cc: Patricia Foong Swee See <</span><span lang="EN-US"><a href="mailto:Patricia.Foong@ricoh.com.my"><span style="font-size:11.0pt;font-family:"Arial",sans-serif">Patricia.Foong@ricoh.com.my</span></a></span><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">><o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> Subject: FW: Printer Setup Ricoh (temporary) in Rx Pulogadung Office<o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> request RITM0510659<o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> <o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> Good day,<o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> <o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> I hope you are well.<o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> <o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> We received the update from the customer, the new ip for installing<o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> loaner device is IP address is 10.237.191.54<o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> <o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> Can you please proceed with the installation?<o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> <o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> Thank you in advance.<o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> <o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> Best regards,<o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> <o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> Agnieszka Sprawka<o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> <o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> Global Accounts Coordinator<o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> <o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> Ricoh Business Services<o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> Olivia Business Centre<o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> Olivia Star 6th Floor<o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> Aleja Grunwaldzka 472C<o:p></o:p></span></pre>
<pre><span lang="DE" style="font-size:11.0pt;font-family:"Arial",sans-serif">> 80-309 Gdansk<o:p></o:p></span></pre>
<pre><span lang="DE" style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><span lang="EN-US"><a href="mailto:agnieszka.sprawka@ricoh-europe.com"><span lang="DE" style="font-size:11.0pt;font-family:"Arial",sans-serif">agnieszka.sprawka@ricoh-europe.com</span></a></span><span lang="DE" style="font-size:11.0pt;font-family:"Arial",sans-serif"><o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> <o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> Ricoh Europe Holdings PLC is a company registered in England, under<o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> company number 06273215, with a registered office at 20 Triton Street,<o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> London, NW1 3BF. The UK business of Ricoh Europe Holdings PLC is<o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> operated by: (i) Ricoh Europe PLC, a company registered in England<o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> under company number 00720944, with a registered office at 20 Triton<o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> Street, London, NW1 3BF; (ii) Ricoh UK Limited, a company registered<o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> in England under company number 01271033, with a registered office at<o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> Ricoh House, 800 Pavilion Drive, Northampton, NN4 7YL; and (iii) Ricoh<o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> Capital Limited, a company registered in England under company number<o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> 03001351, with a registered office at 20 Triton Street, London, NW1<o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> 3BF Please consider the environment before printing this e-mail<o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> <o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> Links:<o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> ------<o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> [1] </span><span lang="EN-US"><a href="https://eur02.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.ricoh.com.my%2F&data=05%7C01%7CSimon.Wilson%40ricoh-europe.com%7Cd7715508d2c443dfa10908db2c51831d%7Cdd29478d624e429eb453fffc969ac768%7C0%7C0%7C638152500835299667%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=2EfWx9wHsyAHNc2FlLAkwzfEKhRjwlfT4HIafVwCIBg%3D&reserved=0"><span style="font-size:11.0pt;font-family:"Arial",sans-serif">http://www.ricoh.com.my/</span></a></span><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif"><o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> [2] </span><span lang="EN-US"><a href="https://eur02.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.ricoh.com.my%2F&data=05%7C01%7CSimon.Wilson%40ricoh-europe.com%7Cd7715508d2c443dfa10908db2c51831d%7Cdd29478d624e429eb453fffc969ac768%7C0%7C0%7C638152500835299667%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=NWfB2H7ION0EraK8ew2pC3d3FH9arOV6WmRxB4aI0Uk%3D&reserved=0"><span style="font-size:11.0pt;font-family:"Arial",sans-serif">https://www.ricoh.com.my/</span></a></span><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif"><o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> [3] </span><span lang="EN-US"><a href="https://eur02.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.moderndatasolusi.com%2F&data=05%7C01%7CSimon.Wilson%40ricoh-europe.com%7Cd7715508d2c443dfa10908db2c51831d%7Cdd29478d624e429eb453fffc969ac768%7C0%7C0%7C638152500835299667%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=RqGyoGrDAz51sey%2FaQS%2FGcFMOBQj9TAHg%2BU2asYkIyY%3D&reserved=0"><span style="font-size:11.0pt;font-family:"Arial",sans-serif">http://www.moderndatasolusi.com/</span></a></span><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif"><o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> [4] </span><span lang="EN-US"><a href="https://eur02.safelinks.protection.outlook.com/?url=https%3A%2F%2Fgoo.gl%2Fmaps%2Fta17fqnTWbL2&data=05%7C01%7CSimon.Wilson%40ricoh-europe.com%7Cd7715508d2c443dfa10908db2c51831d%7Cdd29478d624e429eb453fffc969ac768%7C0%7C0%7C638152500835455900%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=j51X5oxH329b2lOVmm%2B778Pi5HDJseBoPMUJQqwEbXg%3D&reserved=0"><span style="font-size:11.0pt;font-family:"Arial",sans-serif">https://goo.gl/maps/ta17fqnTWbL2</span></a></span><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif"><o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> [5] </span><span lang="EN-US"><a href="https://eur02.safelinks.protection.outlook.com/?url=http%3A%2F%2Fvmwhm.idphosting.co.id%2FDownloads%2Fbanner.PNG&data=05%7C01%7CSimon.Wilson%40ricoh-europe.com%7Cd7715508d2c443dfa10908db2c51831d%7Cdd29478d624e429eb453fffc969ac768%7C0%7C0%7C638152500835455900%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=DxVt5oQGAc6rl4r%2BQe8X%2F6FEEK2ctdMRsvp6ANiysWg%3D&reserved=0"><span style="font-size:11.0pt;font-family:"Arial",sans-serif">http://vmwhm.idphosting.co.id/../../../../Downloads/banner.PNG</span></a></span><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif"><o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> [6] <o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><span lang="EN-US"><a href="https://eur02.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.ricoh.com.my%2F&data=05%7C01%7CSimon.Wilson%40ricoh-europe.com%7Cd7715508d2c443dfa10908db2c51831d%7Cdd29478d624e429eb453fffc969ac768%7C0%7C0%7C638152500835455900%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=BQw3z%2BzeUXoJ2lO2Xz6dzsqkT%2BdKm8oDdy1hjau3%2FfA%3D&reserved=0"><span style="font-size:11.0pt;font-family:"Arial",sans-serif">https://eur02.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.ricoh.com.my%2F&data=05%7C01%7CGSK-IMACD%40ricoh-europe.com%7C84e62fd8a74643023a0808dae7142420%7Cdd29478d624e429eb453fffc969ac768%7C0%7C0%7C638076370968187728%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=0xPKte0Ti0bquyIme4gk6rIpPgQoD3xYQ0pAobGsMRI%3D&reserved=0</span></a></span><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif"><o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> [7] <o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><span lang="EN-US"><a href="https://eur02.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.ricoh.com.my%2F&data=05%7C01%7CSimon.Wilson%40ricoh-europe.com%7Cd7715508d2c443dfa10908db2c51831d%7Cdd29478d624e429eb453fffc969ac768%7C0%7C0%7C638152500835455900%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=Hsk0LCk9NXlBfx0cwFVfLGVVZKyIsNMBTb19HY13dRs%3D&reserved=0"><span style="font-size:11.0pt;font-family:"Arial",sans-serif">https://eur02.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.ricoh.com.my%2F&data=05%7C01%7CGSK-IMACD%40ricoh-europe.com%7C84e62fd8a74643023a0808dae7142420%7Cdd29478d624e429eb453fffc969ac768%7C0%7C0%7C638076370968187728%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=Tv3jLaSNMJC6KpwK5Zg1uGg1q69vtP7KEeb01CubBO0%3D&reserved=0</span></a></span><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif"><o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> [8] <o:p></o:p></span></pre>
<pre><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><span lang="EN-US"><a href="https://eur02.safelinks.protection.outlook.com/?url=https%3A%2F%2Fservicenow.gsk.com%2Fsc_req_item.do%3Fsys_id%3Dc2de67cf1bae0158a1c4a9f3b24bcb42%26sysparm_record_target%3Dsc_req_item%26sysparm_record_row%3D33%26sysparm_record_rows%3D78%26sysparm_record_list%3Dcat_item%253D1aff4daddbc3101090850ae5f3961996%255EORcat_item%253D9418653adbc75c5090850ae5f3961902%255EORcat_item%253Dd7e7fa0bdbc35c106233d25cd3961923%255EORcat_item%253D77aef79bdb8714106233d25cd3961904%255EORcat_item%253D27be9937db03941090850ae5f396194a%255EORcat_item%253D5a26e0aadb8b94506233d25cd39619f5%255EORcat_item%253D68ef05b8dbd3d41090850ae5f3961993%255EstateIN-5%252C1%252C2%255EORDERBYnumber&data=05%7C01%7CSimon.Wilson%40ricoh-europe.com%7Cd7715508d2c443dfa10908db2c51831d%7Cdd29478d624e429eb453fffc969ac768%7C0%7C0%7C638152500835455900%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=%2BLjtCiuVWdGJwIy%2B49U8Rt2zxicTuQlBYo7SIJ4TA5M%3D&reserved=0"><span style="font-size:11.0pt;font-family:"Arial",sans-serif">https://eur02.safelinks.protection.outlook.com/?url=https%3A%2F%2Fservicenow.gsk.com%2Fsc_req_item.do%3Fsys_id%3Dc2de67cf1bae0158a1c4a9f3b24bcb42%26sysparm_record_target%3Dsc_req_item%26sysparm_record_row%3D33%26sysparm_record_rows%3D78%26sysparm_record_list%3Dcat_item%253D1aff4daddbc3101090850ae5f3961996%255EORcat_item%253D9418653adbc75c5090850ae5f3961902%255EORcat_item%253Dd7e7fa0bdbc35c106233d25cd3961923%255EORcat_item%253D77aef79bdb8714106233d25cd3961904%255EORcat_item%253D27be9937db03941090850ae5f396194a%255EORcat_item%253D5a26e0aadb8b94506233d25cd39619f5%255EORcat_item%253D68ef05b8dbd3d41090850ae5f3961993%255EstateIN-5%252C1%252C2%255EORDERBYnumber&data=05%7C01%7CGSK-IMACD%40ricoh-europe.com%7C84e62fd8a74643023a0808dae7142420%7Cdd29478d624e429eb453fffc969ac768%7C0%7C0%7C638076370968187728%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=HRO%2FEoG4ZrXqCzum%2FgebODhFN3MyY3RY8nTyhAvEhJQ%3D&reserved=0</span></a></span><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif"><o:p></o:p></span></pre>
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<p class="MsoNormal"><span lang="EN-US" style="font-size:11.0pt">Ricoh Europe Holdings PLC is a company registered in England, under company number 06273215, with a registered office at 20 Triton Street, London, NW1 3BF. The UK business of Ricoh Europe Holdings
PLC is operated by: (i) Ricoh Europe PLC, a company registered in England under company number 00720944, with a registered office at 20 Triton Street, London, NW1 3BF; (ii) Ricoh UK Limited, a company registered in England under company number 01271033, with
a registered office at Ricoh House, 800 Pavilion Drive, Northampton, NN4 7YL; and (iii) Ricoh Capital Limited, a company registered in England under company number 03001351, with a registered office at 20 Triton Street, London, NW1 3BF Please consider the
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