<html xmlns:v="urn:schemas-microsoft-com:vml" xmlns:o="urn:schemas-microsoft-com:office:office" xmlns:w="urn:schemas-microsoft-com:office:word" xmlns:m="http://schemas.microsoft.com/office/2004/12/omml" xmlns="http://www.w3.org/TR/REC-html40">
<head>
<meta http-equiv="Content-Type" content="text/html; charset=us-ascii">
<meta name="Generator" content="Microsoft Word 15 (filtered medium)">
<!--[if !mso]><style>v\:* {behavior:url(#default#VML);}
o\:* {behavior:url(#default#VML);}
w\:* {behavior:url(#default#VML);}
.shape {behavior:url(#default#VML);}
</style><![endif]--><style><!--
/* Font Definitions */
@font-face
{font-family:"Cambria Math";
panose-1:2 4 5 3 5 4 6 3 2 4;}
@font-face
{font-family:Calibri;
panose-1:2 15 5 2 2 2 4 3 2 4;}
@font-face
{font-family:Tahoma;
panose-1:2 11 6 4 3 5 4 4 2 4;}
/* Style Definitions */
p.MsoNormal, li.MsoNormal, div.MsoNormal
{margin:0in;
font-size:10.0pt;
font-family:"Calibri",sans-serif;}
a:link, span.MsoHyperlink
{mso-style-priority:99;
color:#0563C1;
text-decoration:underline;}
span.EmailStyle20
{mso-style-type:personal-reply;
font-family:"Calibri",sans-serif;
color:windowtext;}
.MsoChpDefault
{mso-style-type:export-only;
font-size:10.0pt;}
@page WordSection1
{size:8.5in 11.0in;
margin:1.0in 1.0in 1.0in 1.0in;}
div.WordSection1
{page:WordSection1;}
--></style><!--[if gte mso 9]><xml>
<o:shapedefaults v:ext="edit" spidmax="1027" />
</xml><![endif]--><!--[if gte mso 9]><xml>
<o:shapelayout v:ext="edit">
<o:idmap v:ext="edit" data="1" />
</o:shapelayout></xml><![endif]-->
</head>
<body lang="EN-US" link="#0563C1" vlink="#954F72" style="word-wrap:break-word">
<div class="WordSection1">
<p class="MsoNormal"><span style="font-size:11.0pt">Good day Sun Sun<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">Infineon has 4 card readers recently delivered and installed right? Was there issue for the other 2 card readers; besides these?<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal" style="background:white"><span style="font-size:15.0pt;font-family:"Arial",sans-serif;color:#202124"><o:p> </o:p></span></p>
<p class="MsoNormal" style="background:white"><span style="font-size:15.0pt;font-family:"Arial",sans-serif;color:#202124"><o:p> </o:p></span></p>
<p class="MsoNormal" style="margin-bottom:6.0pt;text-autospace:none"><b><span style="font-size:11.0pt;color:black">Kind Regards<o:p></o:p></span></b></p>
<p class="MsoNormal" style="text-autospace:none"><b><span style="font-size:11.0pt;color:black">Justina Sim
</span></b><span style="font-size:11.0pt;color:black"><br>
Global Account Coordinator<o:p></o:p></span></p>
<p class="MsoNormal" style="text-autospace:none"><span style="font-size:5.0pt;color:black"><o:p> </o:p></span></p>
<p class="MsoNormal" style="margin-bottom:6.0pt;text-autospace:none"><span style="font-size:11.0pt;color:black">Ricoh Global Services Greater Asia Pacific<br>
Business Operation Division<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-bottom:6.0pt;text-autospace:none"><span style="font-size:11.0pt;color:black">Mobile Phone : +6016 640 4757<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-bottom:6.0pt;text-autospace:none"><u><span style="font-size:11.0pt;color:blue"><a href="mailto:Justina.Sim@ricoh.com.my">Justina.Sim@ricoh.com.my</a><br>
<a href="http://www.ricoh-ap.com/"><span style="color:blue">www.ricoh-ap.com </span>
</a><o:p></o:p></span></u></p>
<p class="MsoNormal" style="text-autospace:none"><span style="font-size:11.0pt;color:#C00000"><o:p> </o:p></span></p>
<p class="MsoNormal" style="text-autospace:none"><span style="font-size:11.0pt;color:#C00000">Advance Public Holiday Notice</span><span style="font-size:11.0pt">:
<b><i><o:p></o:p></i></b></span></p>
<p class="MsoNormal" style="margin-bottom:6.0pt;text-autospace:none"><span style="font-size:11.0pt;color:#C00000">Advance Leave Notice:</span><span style="font-size:11.0pt;color:#385623">
</span><u><span style="font-size:11.0pt"><o:p></o:p></span></u></p>
<p class="MsoNormal"><span style="font-size:11.0pt;color:#666666"> </span><span style="font-size:11.0pt"><o:p></o:p></span></p>
<p class="MsoNormal"><b><span style="font-size:11.0pt">RICOH (Malaysia) Sdn Bhd (10078-W)</span></b><span style="font-size:11.0pt;color:#666666"><br>
</span><span style="font-size:11.0pt;color:#767171">UG-D6, Level Upper Ground, <br>
Utropolis Suites 2, Jalan Kontraktor U1/14,<br>
40150 Shah Alam, Selangor</span><span style="font-size:11.0pt;color:black"><o:p></o:p></span></p>
<p class="MsoNormal" style="line-height:105%"><span style="font-size:11.0pt;line-height:105%;color:#666666">Website:
</span><span style="font-size:11.0pt;line-height:105%"><a href="http://www.ricoh.com.my/"><span style="color:blue">www.ricoh.com.my</span></a></span><span style="font-size:11.0pt;line-height:105%;color:black"><o:p></o:p></span></p>
<p class="MsoNormal" style="line-height:105%"><span style="font-size:11.0pt;line-height:105%;color:black"><o:p> </o:p></span></p>
<p class="MsoNormal" style="line-height:105%"><span style="font-size:11.0pt;line-height:105%;color:black"><o:p> </o:p></span></p>
<p class="MsoNormal" style="line-height:105%"><a href="https://www.ricoh.com.my/"><span style="font-size:11.0pt;line-height:105%;color:black;text-decoration:none"><img border="0" width="600" height="184" style="width:6.25in;height:1.9166in" id="_x0000_i1032" src="cid:image002.jpg@01D96E09.EB840880"></span></a><span style="font-size:11.0pt;line-height:105%;color:black"><o:p></o:p></span></p>
<p class="MsoNormal" style="line-height:105%"><span style="font-size:11.0pt;line-height:105%;color:black"><o:p> </o:p></span></p>
<p class="MsoNormal"><i><span style="font-size:9.0pt;color:#3F621F">This message together with any attachments is confidential and intended solely for the person or entity to whom it is addressed. It contains information that is confidential and that may be
legally privileged. If you are not the intended recipient (or if you have received this message in error), please notify the sender immediately by replying to this message and delete this e-mail (and any other record of it) from your system. Please do not
copy or use it for any purpose. Recipient is advised to check this email and any attachments for the presence of trojans or viruses. The company accepts no liability for any damage caused by any virus transmitted by this email.<o:p></o:p></span></i></p>
<p class="MsoNormal"><i><span style="font-size:9.0pt;color:#3F621F"><o:p> </o:p></span></i></p>
<p class="MsoNormal"><span style="font-size:11.0pt">----------------------------------------------------------------------------------------------------------------------------------------<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in">
<p class="MsoNormal"><b><span style="font-size:11.0pt">From:</span></b><span style="font-size:11.0pt"> Soenwono <soenwono@moderndatasolusi.com>
<br>
<b>Sent:</b> Thursday, April 13, 2023 1:15 PM<br>
<b>To:</b> Justina Sim <Justina.Sim@ricoh.com.my><br>
<b>Cc:</b> Erik Reinaldo <Erik@moderndatasolusi.com>; 'it.team' <it.team@moderndatasolusi.com>; yan@moderndatasolusi.com; Henry Sutanto <henry.sutanto@moderndatasolusi.com>; fitri@moderndatasolusi. com <fitri@moderndatasolusi.com><br>
<b>Subject:</b> RE: Card reader configuration in Infineon<o:p></o:p></span></p>
</div>
<p class="MsoNormal"><o:p> </o:p></p>
<div>
<p class="MsoNormal" style="mso-line-height-alt:.75pt"><span style="font-size:1.0pt;color:white">Hi Justina, We had 2 card reader problem (Inepro) at Infineon Batam, The problem is the card reader cannot change mode to Program mode so we cant inject configuration
dan firmware update And the all LED Lamp always blinking. We already tried <o:p>
</o:p></span></p>
</div>
<div>
<p class="MsoNormal" style="mso-line-height-alt:.75pt"><span style="font-size:1.0pt;color:white">ZjQcmQRYFpfptBannerStart<o:p></o:p></span></p>
</div>
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="100%" style="width:100.0%;border-radius:4px">
<tbody>
<tr>
<td style="padding:12.0pt 0in 12.0pt 0in">
<table class="MsoNormalTable" border="1" cellspacing="0" cellpadding="0" width="100%" style="width:100.0%;background:white;border:none;border-top:solid #BBBBBB 3.0pt">
<tbody>
<tr>
<td valign="top" style="border:none;padding:0in 7.5pt 3.75pt 4.5pt">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" align="left">
<tbody>
<tr>
<td style="padding:3.0pt 6.0pt 3.0pt 6.0pt"></td>
</tr>
<tr>
<td style="padding:3.0pt 6.0pt 3.0pt 6.0pt">
<div align="center">
<table class="MsoNormalTable" border="1" cellspacing="0" cellpadding="0">
<tbody>
<tr>
<td width="100%" style="width:100.0%;padding:0in 0in 0in 0in">
<p class="MsoNormal" align="center" style="text-align:center"><b><span style="color:red">CAUTION:
</span></b><span style="color:black">This Email is from an EXTERNAL source. Ensure you trust this sender before clicking on any links or attachments.</span><span style="font-size:11.0pt"><o:p></o:p></span></p>
</td>
</tr>
</tbody>
</table>
</div>
</td>
</tr>
</tbody>
</table>
</td>
</tr>
</tbody>
</table>
</td>
</tr>
</tbody>
</table>
<div>
<p class="MsoNormal" style="mso-line-height-alt:.75pt"><span style="font-size:1.0pt;color:white">ZjQcmQRYFpfptBannerEnd<o:p></o:p></span></p>
</div>
<p class="MsoNormal"><span style="font-size:11.0pt">Hi Justina,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">We had 2 card reader problem (Inepro) at Infineon Batam,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">The problem is <b>the card reader cannot change mode to Program mode</b> so we cant inject configuration dan firmware update
<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">And the all LED Lamp always blinking. We already tried to many way like use newest usb updating tools, etc and at the end<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">We conclude there is problem with the Card Reader hardware<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-ID"><img border="0" width="630" height="298" style="width:6.5625in;height:3.1041in" id="Picture_x0020_7" src="cid:image003.jpg@01D96E09.EB840880"></span><span style="font-size:11.0pt"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">Can You give us direction, What Should we do?<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">There is different if normal card reader and the error reader<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-ID"><img border="0" width="562" height="158" style="width:5.8541in;height:1.6458in" id="Picture_x0020_8" src="cid:image004.jpg@01D96E09.EB840880"></span><span style="font-size:11.0pt"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">Normal Reader<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-ID"><img border="0" width="562" height="148" style="width:5.8541in;height:1.5416in" id="Picture_x0020_9" src="cid:image005.jpg@01D96E09.EB840880"></span><span style="font-size:11.0pt"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;color:red">Error Reader<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;color:red"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">Here is the SN of reader<o:p></o:p></span></p>
<p class="MsoNormal"><!--[if gte vml 1]><v:shapetype id="_x0000_t75" coordsize="21600,21600" o:spt="75" o:preferrelative="t" path="m@4@5l@4@11@9@11@9@5xe" filled="f" stroked="f">
<v:stroke joinstyle="miter" />
<v:formulas>
<v:f eqn="if lineDrawn pixelLineWidth 0" />
<v:f eqn="sum @0 1 0" />
<v:f eqn="sum 0 0 @1" />
<v:f eqn="prod @2 1 2" />
<v:f eqn="prod @3 21600 pixelWidth" />
<v:f eqn="prod @3 21600 pixelHeight" />
<v:f eqn="sum @0 0 1" />
<v:f eqn="prod @6 1 2" />
<v:f eqn="prod @7 21600 pixelWidth" />
<v:f eqn="sum @8 21600 0" />
<v:f eqn="prod @7 21600 pixelHeight" />
<v:f eqn="sum @10 21600 0" />
</v:formulas>
<v:path o:extrusionok="f" gradientshapeok="t" o:connecttype="rect" />
<o:lock v:ext="edit" aspectratio="t" />
</v:shapetype><v:shape id="Picture_x0020_5" o:spid="_x0000_s1026" type="#_x0000_t75" style='position:absolute;margin-left:0;margin-top:0;width:361.1pt;height:641.25pt;z-index:251658240;visibility:visible;mso-wrap-style:square;mso-width-percent:0;mso-height-percent:0;mso-wrap-distance-left:9pt;mso-wrap-distance-top:0;mso-wrap-distance-right:9pt;mso-wrap-distance-bottom:0;mso-position-horizontal:left;mso-position-horizontal-relative:text;mso-position-vertical:top;mso-position-vertical-relative:text;mso-width-percent:0;mso-height-percent:0;mso-width-relative:margin;mso-height-relative:margin'>
<v:imagedata src="cid:image006.png@01D96E09.EB840880" o:title="" />
<w:wrap type="square"/>
</v:shape><![endif]--><![if !vml]><img width="481" height="855" style="width:5.0104in;height:8.9062in" src="cid:image007.jpg@01D96E09.EB840880" align="left" hspace="12" v:shapes="Picture_x0020_5"><![endif]><span style="font-size:11.0pt"><br clear="all">
<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">Appreciate if you can help us to check and advise the solution please. or maybe can get someone in Global team to this email..
<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;color:red"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;color:black">Thank You <o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<div>
<p class="MsoNormal"><span style="font-family:"Tahoma",sans-serif">Regards,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Tahoma",sans-serif">Soenwono Suprapto | GMA & Direct Dept Head<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Tahoma",sans-serif">T: +62 21-27937489<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Tahoma",sans-serif">F: +62 21-27937486<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Tahoma",sans-serif">M: +62-87771697791<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Tahoma",sans-serif"><a href="http://www.moderndatasolusi.com/"><span style="color:blue">www.moderndatasolusi.com</span></a><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Tahoma",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><b><u><span style="font-family:"Tahoma",sans-serif">PT MODERN DATA SOLUSI
<o:p></o:p></span></u></b></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><a href="https://goo.gl/maps/ta17fqnTWbL2"><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:black;background:white;text-decoration:none">JL. Sultan Iskandar Muda No. 29, Kebayoran Lama Utara,
Kebayoran Lama - Jakarta Selatan 12240</span></a></span><span style="font-family:"Arial",sans-serif;color:#222222;background:white"><o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="font-size:11.0pt"><img border="0" width="195" height="84" style="width:2.0312in;height:.875in" id="Picture_x0020_4" src="cid:image009.png@01D96E09.EB840880"></span><span style="font-family:"Arial",sans-serif;color:#222222;background:white"><o:p></o:p></span></p>
</div>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<div>
<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in">
<p class="MsoNormal"><b><span style="font-size:11.0pt">From:</span></b><span style="font-size:11.0pt"> Justina Sim <<a href="mailto:Justina.Sim@ricoh.com.my">Justina.Sim@ricoh.com.my</a>>
<br>
<b>Sent:</b> 20 March 2023 11:23<br>
<b>To:</b> soenwono <<a href="mailto:soenwono@moderndatasolusi.com">soenwono@moderndatasolusi.com</a>><br>
<b>Cc:</b> Erik Reinaldo <<a href="mailto:Erik@moderndatasolusi.com">Erik@moderndatasolusi.com</a>>; 'it.team' <<a href="mailto:it.team@moderndatasolusi.com">it.team@moderndatasolusi.com</a>>;
<a href="mailto:yan@moderndatasolusi.com">yan@moderndatasolusi.com</a>; Henry Sutanto <<a href="mailto:henry.sutanto@moderndatasolusi.com">henry.sutanto@moderndatasolusi.com</a>><br>
<b>Subject:</b> RE: Card reader configuration in Infineon<o:p></o:p></span></p>
</div>
</div>
<p class="MsoNormal"><span lang="EN-ID"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">Good day Sun Sun<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">Can you kindly let me know information does PTM engineer require so that I can direct it to the proper channel.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">I have also attached the Card Reader Config file incase you do not have it.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal" style="background:white"><span style="font-size:11.0pt;color:#202124">Thank you.<o:p></o:p></span></p>
<p class="MsoNormal" style="background:white"><span style="font-size:15.0pt;font-family:"Arial",sans-serif;color:#202124"><o:p> </o:p></span></p>
<p class="MsoNormal" style="background:white"><span style="font-size:15.0pt;font-family:"Arial",sans-serif;color:#202124"><o:p> </o:p></span></p>
<p class="MsoNormal" style="margin-bottom:6.0pt;text-autospace:none"><b><span style="font-size:11.0pt;color:black">Kind Regards<o:p></o:p></span></b></p>
<p class="MsoNormal" style="text-autospace:none"><b><span style="font-size:11.0pt;color:black">Justina Sim
</span></b><span style="font-size:11.0pt;color:black"><br>
Global Account Coordinator<o:p></o:p></span></p>
<p class="MsoNormal" style="text-autospace:none"><span style="font-size:5.0pt;color:black"><o:p> </o:p></span></p>
<p class="MsoNormal" style="margin-bottom:6.0pt;text-autospace:none"><span style="font-size:11.0pt;color:black">Ricoh Global Services Greater Asia Pacific<br>
Business Operation Division<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-bottom:6.0pt;text-autospace:none"><span style="font-size:11.0pt;color:black">Mobile Phone : +6016 640 4757<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-bottom:6.0pt;text-autospace:none"><u><span style="font-size:11.0pt;color:blue"><a href="mailto:Justina.Sim@ricoh.com.my">Justina.Sim@ricoh.com.my</a><br>
<a href="http://www.ricoh-ap.com/"><span style="color:blue">www.ricoh-ap.com </span>
</a><o:p></o:p></span></u></p>
<p class="MsoNormal" style="text-autospace:none"><span style="font-size:11.0pt;color:#C00000"><o:p> </o:p></span></p>
<p class="MsoNormal" style="text-autospace:none"><span style="font-size:11.0pt;color:#C00000">Advance Public Holiday Notice</span><span style="font-size:11.0pt">:
<b><i><o:p></o:p></i></b></span></p>
<p class="MsoNormal" style="margin-bottom:6.0pt;text-autospace:none"><span style="font-size:11.0pt;color:#C00000">Advance Leave Notice:</span><span style="font-size:11.0pt;color:#385623">
</span><u><span style="font-size:11.0pt"><o:p></o:p></span></u></p>
<p class="MsoNormal"><span style="font-size:11.0pt;color:#666666"> </span><span style="font-size:11.0pt"><o:p></o:p></span></p>
<p class="MsoNormal"><b><span style="font-size:11.0pt">RICOH (Malaysia) Sdn Bhd (10078-W)</span></b><span style="font-size:11.0pt;color:#666666"><br>
</span><span style="font-size:11.0pt;color:#767171">UG-D6, Level Upper Ground, <br>
Utropolis Suites 2, Jalan Kontraktor U1/14,<br>
40150 Shah Alam, Selangor</span><span style="font-size:11.0pt;color:black"><o:p></o:p></span></p>
<p class="MsoNormal" style="line-height:105%"><span style="font-size:11.0pt;line-height:105%;color:#666666">Website:
</span><span style="font-size:11.0pt;line-height:105%"><a href="http://www.ricoh.com.my/"><span style="color:blue">www.ricoh.com.my</span></a><span style="color:black"><o:p></o:p></span></span></p>
<p class="MsoNormal" style="line-height:105%"><span style="font-size:11.0pt;line-height:105%;color:black"><o:p> </o:p></span></p>
<p class="MsoNormal" style="line-height:105%"><span style="font-size:11.0pt;line-height:105%;color:black"><o:p> </o:p></span></p>
<p class="MsoNormal" style="line-height:105%"><a href="https://www.ricoh.com.my/"><span style="font-size:11.0pt;line-height:105%;color:black;text-decoration:none"><img border="0" width="600" height="184" style="width:6.25in;height:1.9166in" id="Picture_x0020_3" src="cid:image002.jpg@01D96E09.EB840880"></span></a><span style="font-size:11.0pt;line-height:105%;color:black"><o:p></o:p></span></p>
<p class="MsoNormal" style="line-height:105%"><span style="font-size:11.0pt;line-height:105%;color:black"><o:p> </o:p></span></p>
<p class="MsoNormal"><i><span style="font-size:9.0pt;color:#3F621F">This message together with any attachments is confidential and intended solely for the person or entity to whom it is addressed. It contains information that is confidential and that may be
legally privileged. If you are not the intended recipient (or if you have received this message in error), please notify the sender immediately by replying to this message and delete this e-mail (and any other record of it) from your system. Please do not
copy or use it for any purpose. Recipient is advised to check this email and any attachments for the presence of trojans or viruses. The company accepts no liability for any damage caused by any virus transmitted by this email.<o:p></o:p></span></i></p>
<p class="MsoNormal"><i><span style="font-size:9.0pt;color:#3F621F"><o:p> </o:p></span></i></p>
<p class="MsoNormal"><span style="font-size:11.0pt">----------------------------------------------------------------------------------------------------------------------------------------<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in">
<p class="MsoNormal"><b><span style="font-size:11.0pt">From:</span></b><span style="font-size:11.0pt"> Soenwono <<a href="mailto:soenwono@moderndatasolusi.com">soenwono@moderndatasolusi.com</a>>
<br>
<b>Sent:</b> Monday, March 20, 2023 12:11 PM<br>
<b>To:</b> Justina Sim <<a href="mailto:Justina.Sim@ricoh.com.my">Justina.Sim@ricoh.com.my</a>><br>
<b>Cc:</b> Erik Reinaldo <<a href="mailto:Erik@moderndatasolusi.com">Erik@moderndatasolusi.com</a>>; 'it.team' <<a href="mailto:it.team@moderndatasolusi.com">it.team@moderndatasolusi.com</a>>;
<a href="mailto:yan@moderndatasolusi.com">yan@moderndatasolusi.com</a>; Henry Sutanto <<a href="mailto:henry.sutanto@moderndatasolusi.com">henry.sutanto@moderndatasolusi.com</a>><br>
<b>Subject:</b> Card reader configuration in Infineon<o:p></o:p></span></p>
</div>
<p class="MsoNormal"><o:p> </o:p></p>
<div>
<p class="MsoNormal" style="mso-line-height-alt:.75pt"><span style="font-size:1.0pt;color:white">Hi Justina, As per our discussion in WA, need your help to connect us to GSSC team regarding card reader installation at Infineon Batam. My engineer already follow
the configuration in the buildbook (as attached) but they need more information <o:p>
</o:p></span></p>
</div>
<div>
<p class="MsoNormal" style="mso-line-height-alt:.75pt"><span style="font-size:1.0pt;color:white">ZjQcmQRYFpfptBannerStart<o:p></o:p></span></p>
</div>
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="100%" style="width:100.0%;border-radius:4px">
<tbody>
<tr>
<td style="padding:12.0pt 0in 12.0pt 0in">
<table class="MsoNormalTable" border="1" cellspacing="0" cellpadding="0" width="100%" style="width:100.0%;background:white;border:none;border-top:solid #BBBBBB 3.0pt">
<tbody>
<tr>
<td valign="top" style="border:none;padding:0in 7.5pt 3.75pt 4.5pt">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" align="left">
<tbody>
<tr>
<td style="padding:3.0pt 6.0pt 3.0pt 6.0pt"></td>
</tr>
<tr>
<td style="padding:3.0pt 6.0pt 3.0pt 6.0pt">
<div align="center">
<table class="MsoNormalTable" border="1" cellspacing="0" cellpadding="0">
<tbody>
<tr>
<td width="100%" style="width:100.0%;padding:0in 0in 0in 0in">
<p class="MsoNormal" align="center" style="text-align:center"><b><span style="color:red">CAUTION:
</span></b><span style="color:black">This Email is from an EXTERNAL source. Ensure you trust this sender before clicking on any links or attachments.</span><span style="font-size:11.0pt"><o:p></o:p></span></p>
</td>
</tr>
</tbody>
</table>
</div>
</td>
</tr>
</tbody>
</table>
</td>
</tr>
</tbody>
</table>
</td>
</tr>
</tbody>
</table>
<div>
<p class="MsoNormal" style="mso-line-height-alt:.75pt"><span style="font-size:1.0pt;color:white">ZjQcmQRYFpfptBannerEnd<o:p></o:p></span></p>
</div>
<p class="MsoNormal"><b><u><span style="font-size:11.0pt">Hi Justina,<o:p></o:p></span></u></b></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">As per our discussion in WA, need your help to connect us to GSSC team regarding card reader installation at Infineon Batam.
<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">My engineer already follow the configuration in the buildbook (as attached) but they need more information on the:<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">1. inepro usb reader tool 4.27.0.300<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">2. firmware usb_multiso_41.0.1120<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">3. infeneon_10_stellen_v4.readconfig<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><img border="0" width="282" height="285" style="width:2.9375in;height:2.9687in" id="Picture_x0020_2" src="cid:image010.jpg@01D96E09.EB840880"></span><span style="font-size:11.0pt"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Tahoma",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Tahoma",sans-serif">Thank you.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Tahoma",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Tahoma",sans-serif">Regards,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Tahoma",sans-serif">Soenwono Suprapto | GMA & Direct Dept Head<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Tahoma",sans-serif">T: +62 21-27937489<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Tahoma",sans-serif">F: +62 21-27937486<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Tahoma",sans-serif">M: +62-87771697791<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Tahoma",sans-serif"><a href="http://www.moderndatasolusi.com/"><span style="color:blue">www.moderndatasolusi.com</span></a><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Tahoma",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><b><u><span style="font-family:"Tahoma",sans-serif">PT MODERN DATA SOLUSI
<o:p></o:p></span></u></b></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><a href="https://goo.gl/maps/ta17fqnTWbL2"><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:black;background:white;text-decoration:none">JL. Sultan Iskandar Muda No. 29, Kebayoran Lama Utara,
Kebayoran Lama - Jakarta Selatan 12240</span></a></span><span style="font-family:"Arial",sans-serif;color:#222222;background:white"><o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="font-size:11.0pt"><img border="0" width="195" height="84" style="width:2.0312in;height:.875in" id="Picture_x0020_1" src="cid:image009.png@01D96E09.EB840880"></span><span style="font-family:"Arial",sans-serif;color:#222222;background:white"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
</div>
</body>
</html>