<html xmlns:v="urn:schemas-microsoft-com:vml" xmlns:o="urn:schemas-microsoft-com:office:office" xmlns:w="urn:schemas-microsoft-com:office:word" xmlns:x="urn:schemas-microsoft-com:office:excel" xmlns:m="http://schemas.microsoft.com/office/2004/12/omml" xmlns="http://www.w3.org/TR/REC-html40">
<head>
<meta http-equiv="Content-Type" content="text/html; charset=utf-8">
<meta name="Generator" content="Microsoft Word 15 (filtered medium)">
<!--[if !mso]><style>v\:* {behavior:url(#default#VML);}
o\:* {behavior:url(#default#VML);}
w\:* {behavior:url(#default#VML);}
.shape {behavior:url(#default#VML);}
</style><![endif]--><style><!--
/* Font Definitions */
@font-face
{font-family:"Cambria Math";
panose-1:2 4 5 3 5 4 6 3 2 4;}
@font-face
{font-family:Calibri;
panose-1:2 15 5 2 2 2 4 3 2 4;}
@font-face
{font-family:Consolas;
panose-1:2 11 6 9 2 2 4 3 2 4;}
@font-face
{font-family:Tahoma;
panose-1:2 11 6 4 3 5 4 4 2 4;}
/* Style Definitions */
p.MsoNormal, li.MsoNormal, div.MsoNormal
{margin:0in;
font-size:10.0pt;
font-family:"Calibri",sans-serif;}
a:link, span.MsoHyperlink
{mso-style-priority:99;
color:#0563C1;
text-decoration:underline;}
pre
{mso-style-priority:99;
mso-style-link:"HTML Preformatted Char";
margin:0in;
margin-bottom:.0001pt;
font-size:10.0pt;
font-family:"Courier New";}
span.HTMLPreformattedChar
{mso-style-name:"HTML Preformatted Char";
mso-style-priority:99;
mso-style-link:"HTML Preformatted";
font-family:Consolas;}
span.EmailStyle22
{mso-style-type:personal-reply;
font-family:"Calibri",sans-serif;
color:windowtext;}
.MsoChpDefault
{mso-style-type:export-only;
font-size:10.0pt;}
@page WordSection1
{size:8.5in 11.0in;
margin:1.0in 1.0in 1.0in 1.0in;}
div.WordSection1
{page:WordSection1;}
--></style><!--[if gte mso 9]><xml>
<o:shapedefaults v:ext="edit" spidmax="1026" />
</xml><![endif]--><!--[if gte mso 9]><xml>
<o:shapelayout v:ext="edit">
<o:idmap v:ext="edit" data="1" />
</o:shapelayout></xml><![endif]-->
</head>
<body lang="EN-US" link="#0563C1" vlink="#954F72" style="word-wrap:break-word">
<div class="WordSection1">
<p class="MsoNormal"><span style="font-size:11.0pt">Dear Sun Sun, <o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">Please find the attachment as request and it is strange if you are telling me that you are not sure if you received the attachment.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">It is clearly shown as below in my initial email to you and please check with your IT to ensure this has been rectified.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><img width="993" height="244" style="width:10.3437in;height:2.5416in" id="Picture_x0020_4" src="cid:image001.png@01D96E09.97C1ECD0"><span style="font-size:11.0pt"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">Kindly CONFIRM when can an engineer/technician can be scheduled in order to inform GSSC team as well in advance.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">Cheers.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><b><span style="font-size:11.0pt;font-family:"Times New Roman",serif;color:#3B9B4B;mso-fareast-language:JA">Advance Leave Notice:
</span></b><b><span style="font-size:11.0pt;font-family:"Times New Roman",serif;color:#2F5496;mso-fareast-language:JA">Nil
<o:p></o:p></span></b></p>
<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Times New Roman",serif;color:#3B9B4B;mso-fareast-language:JA">Public Holiday: </span></b><b><span style="font-size:11.0pt;font-family:"Times New Roman",serif;color:#2F5496;mso-fareast-language:JA">Nil<o:p></o:p></span></b></p>
<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Times New Roman",serif;color:#2F5496;mso-fareast-language:JA"><o:p> </o:p></span></b></p>
<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060"><o:p> </o:p></span></b></p>
<p class="MsoNormal" style="margin-bottom:6.0pt;text-autospace:none"><b><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060">Thank you.</span></b><b><span style="font-family:"Times New Roman",serif;color:black"><o:p></o:p></span></b></p>
<p class="MsoNormal" style="margin-bottom:6.0pt;text-autospace:none"><b><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060">Patricia Foong
</span></b><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060"><br>
Senior Global Account Coordinator<br>
Ricoh Global Services Greater Asia Pacific<br>
Business Operation Division<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-bottom:6.0pt;text-autospace:none"><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060">Mobile Phone : +6016 410 4493<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-bottom:12.0pt;text-autospace:none"><u><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#0070C0"><a href="mailto:patricia.foong@ricoh.com.my"><span style="color:#0070C0">patricia.foong@ricoh.com.my</span></a></span></u><b><span style="font-size:11.0pt;color:#2F5496"><o:p></o:p></span></b></p>
<p class="MsoNormal" style="margin-bottom:6.0pt;text-autospace:none"><b><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060">RICOH (Malaysia) Sdn Bhd (10078-W)</span></b><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060">
<o:p></o:p></span></p>
<p class="MsoNormal" style="text-autospace:none"><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060">UG-D6, Level Upper Ground,<o:p></o:p></span></p>
<p class="MsoNormal" style="text-autospace:none"><span lang="DE" style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060">Utropolis Suites 2, Jalan Kontraktor U1/14,<o:p></o:p></span></p>
<p class="MsoNormal" style="text-autospace:none"><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060">40150 Shah Alam, Selangor,<o:p></o:p></span></p>
<p class="MsoNormal" style="text-autospace:none"><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060">Malaysia.<o:p></o:p></span></p>
<p class="MsoNormal" style="line-height:105%"><span style="font-size:11.0pt;line-height:105%;font-family:"Arial",sans-serif;color:#666666"><o:p> </o:p></span></p>
<p class="MsoNormal" style="line-height:105%"><span style="font-size:11.0pt;line-height:105%;font-family:"Arial",sans-serif;color:#002060">Service Hotline: 1300 88 8228<o:p></o:p></span></p>
<p class="MsoNormal" style="line-height:105%"><span style="font-size:11.0pt;line-height:105%;font-family:"Arial",sans-serif;color:#002060">Website:</span><span style="font-size:11.0pt;line-height:105%;font-family:"Arial",sans-serif;color:#666666">
</span><span style="font-size:11.0pt;line-height:105%;font-family:"Arial",sans-serif;color:black"><a href="http://www.ricoh.com.my/"><span style="color:blue">www.ricoh.com.my</span></a><o:p></o:p></span></p>
<p class="MsoNormal" style="margin-bottom:6.0pt;text-autospace:none"><u><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:blue"><o:p><span style="text-decoration:none"> </span></o:p></span></u></p>
<p class="MsoNormal" style="line-height:105%"><a href="https://www.ricoh.com.my/"><span style="font-size:11.0pt;line-height:105%;color:black;text-decoration:none"><img border="0" width="600" height="184" style="width:6.25in;height:1.9166in" id="_x0000_i1027" src="cid:image003.jpg@01D96E09.97C1ECD0"></span></a><span style="font-size:11.0pt;line-height:105%;color:black"><o:p></o:p></span></p>
<p class="MsoNormal" style="line-height:105%"><span style="font-size:11.0pt;line-height:105%;color:black"><o:p> </o:p></span></p>
<p class="MsoNormal"><i><span style="font-size:9.0pt;color:#3F621F">This message together with any attachments is confidential and intended solely for the person or entity to whom it is addressed. It contains information that is confidential and that may be
legally privileged. If you are not the intended recipient (or if you have received this message in error), please notify the sender immediately by replying to this message and delete this e-mail (and any other record of it) from your system. Please do not
copy or use it for any purpose. Recipient is advised to check this email and any attachments for the presence of trojans or viruses. The company accepts no liability for any damage caused by any virus transmitted by this email.<o:p></o:p></span></i></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in">
<p class="MsoNormal"><b><span style="font-size:11.0pt">From:</span></b><span style="font-size:11.0pt"> Soenwono <soenwono@moderndatasolusi.com>
<br>
<b>Sent:</b> Thursday, April 13, 2023 12:39 PM<br>
<b>To:</b> Patricia Foong <Patricia.Foong@ricoh.com.my>; idris@moderndatasolusi.com; Erik Reinaldo <Erik@moderndatasolusi.com>; Henry Sutanto <henry.sutanto@moderndatasolusi.com><br>
<b>Cc:</b> yan@moderndatasolusi.com; 'Helpdesk' <helpdesk@moderndatasolusi.com>; 'Ely Rosa' <ely.rosa@moderndatasolusi.com>; it.team@moderndatasolusi.com<br>
<b>Subject:</b> RE: FW: GSK - technician to be sent out ASAP - URGENT Indonesia JKA<o:p></o:p></span></p>
</div>
<p class="MsoNormal"><o:p> </o:p></p>
<div>
<p class="MsoNormal" style="mso-line-height-alt:.75pt"><span style="font-size:1.0pt;color:white">Hi Pat, I am not sure I received the attachment in the previous email. can you attach it again please Also can you send the Firmware of MP 5002 please Technician
will visit Haleon by tomorrow. Hi Pak Henry & Erik, As per discussed, please <o:p>
</o:p></span></p>
</div>
<div>
<p class="MsoNormal" style="mso-line-height-alt:.75pt"><span style="font-size:1.0pt;color:white">ZjQcmQRYFpfptBannerStart<o:p></o:p></span></p>
</div>
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="100%" style="width:100.0%;border-radius:4px">
<tbody>
<tr>
<td style="padding:12.0pt 0in 12.0pt 0in">
<table class="MsoNormalTable" border="1" cellspacing="0" cellpadding="0" width="100%" style="width:100.0%;background:white;border:none;border-top:solid #BBBBBB 3.0pt">
<tbody>
<tr>
<td valign="top" style="border:none;padding:0in 7.5pt 3.75pt 4.5pt">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" align="left">
<tbody>
<tr>
<td style="padding:3.0pt 6.0pt 3.0pt 6.0pt"></td>
</tr>
<tr>
<td style="padding:3.0pt 6.0pt 3.0pt 6.0pt">
<div align="center">
<table class="MsoNormalTable" border="1" cellspacing="0" cellpadding="0">
<tbody>
<tr>
<td width="100%" style="width:100.0%;padding:0in 0in 0in 0in">
<p class="MsoNormal" align="center" style="text-align:center"><b><span style="color:red">CAUTION:
</span></b><span style="color:black">This Email is from an EXTERNAL source. Ensure you trust this sender before clicking on any links or attachments.</span><span style="font-size:11.0pt"><o:p></o:p></span></p>
</td>
</tr>
</tbody>
</table>
</div>
</td>
</tr>
</tbody>
</table>
</td>
</tr>
</tbody>
</table>
</td>
</tr>
</tbody>
</table>
<div>
<p class="MsoNormal" style="mso-line-height-alt:.75pt"><span style="font-size:1.0pt;color:white">ZjQcmQRYFpfptBannerEnd<o:p></o:p></span></p>
</div>
<p class="MsoNormal"><b><u><span style="font-size:11.0pt">Hi Pat,<o:p></o:p></span></u></b></p>
<p class="MsoNormal"><span style="font-size:11.0pt">I am not sure I received the attachment in the previous email. can you attach it again please<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">Also can you send the Firmware of MP 5002 please<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">Technician will visit Haleon by tomorrow.
<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><b><u><span style="font-size:11.0pt">Hi Pak Henry & Erik, <o:p>
</o:p></span></u></b></p>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">As per discussed, please assign your team to visit Haleon and follow this Steps for engineer:<o:p></o:p></span></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">1. Check for custom firmware if present remove using attached procedure.<o:p></o:p></span></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">2. Update firmware (and Java if present) to latest standard level.<o:p></o:p></span></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">3. Contact GSSC whilst onsite to confirm device is set up correctly and firmware is acceptable.<o:p></o:p></span></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif"> <o:p></o:p></span></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> JKAMFP001<o:p></o:p></span></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> Aficio MP 5002<o:p></o:p></span></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> W532M850037<o:p></o:p></span></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">10.237.250.228<o:p></o:p></span></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif"><o:p> </o:p></span></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif"><o:p> </o:p></span></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">Please remind them that Streamline should NOT be uninstalled and to contact GSSC at <a href="mailto:gssc.gsk.support@ricoh.es">gssc.gsk.support@ricoh.es</a> before leaving to confirm firmware is now at the correct level.<o:p></o:p></span></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif"><o:p> </o:p></span></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">Please remind them to check if the “System home” button is disabled after the FW and Java update. If not, please ask them to hide it again.<o:p></o:p></span></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif"><o:p> </o:p></span></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">Also, please confirm when will you send an engineer to perform this task and keep me informed of any progress so we can update our records.<o:p></o:p></span></pre>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<div>
<p class="MsoNormal"><span style="font-family:"Tahoma",sans-serif">Regards,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Tahoma",sans-serif">Soenwono Suprapto | GMA & Direct Dept Head<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Tahoma",sans-serif">T: +62 21-27937489<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Tahoma",sans-serif">F: +62 21-27937486<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Tahoma",sans-serif">M: +62-87771697791<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Tahoma",sans-serif"><a href="http://www.moderndatasolusi.com/"><span style="color:blue">www.moderndatasolusi.com</span></a><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Tahoma",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><b><u><span style="font-family:"Tahoma",sans-serif">PT MODERN DATA SOLUSI
<o:p></o:p></span></u></b></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><a href="https://goo.gl/maps/ta17fqnTWbL2"><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:black;background:white;text-decoration:none">JL. Sultan Iskandar Muda No. 29, Kebayoran Lama Utara,
Kebayoran Lama - Jakarta Selatan 12240</span></a></span><span style="font-family:"Arial",sans-serif;color:#222222;background:white"><o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="font-size:11.0pt"><img border="0" width="195" height="84" style="width:2.0312in;height:.875in" id="Picture_x0020_2" src="cid:image004.png@01D96E09.97C1ECD0"></span><span style="font-family:"Arial",sans-serif;color:#222222;background:white"><o:p></o:p></span></p>
</div>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<div>
<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in">
<p class="MsoNormal"><b><span style="font-size:11.0pt">From:</span></b><span style="font-size:11.0pt"> Patricia Foong <<a href="mailto:Patricia.Foong@ricoh.com.my">Patricia.Foong@ricoh.com.my</a>>
<br>
<b>Sent:</b> 13 April 2023 9:30<br>
<b>To:</b> <a href="mailto:idris@moderndatasolusi.com">idris@moderndatasolusi.com</a>; Erik Reinaldo <<a href="mailto:Erik@moderndatasolusi.com">Erik@moderndatasolusi.com</a>>; Henry Sutanto <<a href="mailto:henry.sutanto@moderndatasolusi.com">henry.sutanto@moderndatasolusi.com</a>><br>
<b>Cc:</b> soenwono <<a href="mailto:soenwono@moderndatasolusi.com">soenwono@moderndatasolusi.com</a>>;
<a href="mailto:yan@moderndatasolusi.com">yan@moderndatasolusi.com</a>; 'Helpdesk' <<a href="mailto:helpdesk@moderndatasolusi.com">helpdesk@moderndatasolusi.com</a>>; Ely Rosa <<a href="mailto:ely.rosa@moderndatasolusi.com">ely.rosa@moderndatasolusi.com</a>><br>
<b>Subject:</b> RE: FW: GSK - technician to be sent out ASAP - URGENT Indonesia JKA<o:p></o:p></span></p>
</div>
</div>
<p class="MsoNormal"><span lang="EN-ID"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">Thank you Idris and please ensure that this is attended, when will an engineer be schedule to sit to perform this job.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">Kindly treat this as Urgent!<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">Thank you in advance.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><b><span style="font-size:11.0pt;font-family:"Times New Roman",serif;color:#3B9B4B;mso-fareast-language:JA">Advance Leave Notice:
</span></b><b><span style="font-size:11.0pt;font-family:"Times New Roman",serif;color:#2F5496;mso-fareast-language:JA">Nil
<o:p></o:p></span></b></p>
<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Times New Roman",serif;color:#3B9B4B;mso-fareast-language:JA">Public Holiday: </span></b><b><span style="font-size:11.0pt;font-family:"Times New Roman",serif;color:#2F5496;mso-fareast-language:JA">Nil<o:p></o:p></span></b></p>
<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Times New Roman",serif;color:#2F5496;mso-fareast-language:JA"><o:p> </o:p></span></b></p>
<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060"><o:p> </o:p></span></b></p>
<p class="MsoNormal" style="margin-bottom:6.0pt;text-autospace:none"><b><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060">Thank you.</span></b><b><span style="font-family:"Times New Roman",serif;color:black"><o:p></o:p></span></b></p>
<p class="MsoNormal" style="margin-bottom:6.0pt;text-autospace:none"><b><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060">Patricia Foong
</span></b><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060"><br>
Senior Global Account Coordinator<br>
Ricoh Global Services Greater Asia Pacific<br>
Business Operation Division<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-bottom:6.0pt;text-autospace:none"><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060">Mobile Phone : +6016 410 4493<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-bottom:12.0pt;text-autospace:none"><u><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#0070C0"><a href="mailto:patricia.foong@ricoh.com.my"><span style="color:#0070C0">patricia.foong@ricoh.com.my</span></a></span></u><b><span style="font-size:11.0pt;color:#2F5496"><o:p></o:p></span></b></p>
<p class="MsoNormal" style="margin-bottom:6.0pt;text-autospace:none"><b><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060">RICOH (Malaysia) Sdn Bhd (10078-W)</span></b><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060">
<o:p></o:p></span></p>
<p class="MsoNormal" style="text-autospace:none"><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060">UG-D6, Level Upper Ground,<o:p></o:p></span></p>
<p class="MsoNormal" style="text-autospace:none"><span lang="DE" style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060">Utropolis Suites 2, Jalan Kontraktor U1/14,<o:p></o:p></span></p>
<p class="MsoNormal" style="text-autospace:none"><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060">40150 Shah Alam, Selangor,<o:p></o:p></span></p>
<p class="MsoNormal" style="text-autospace:none"><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060">Malaysia.<o:p></o:p></span></p>
<p class="MsoNormal" style="line-height:105%"><span style="font-size:11.0pt;line-height:105%;font-family:"Arial",sans-serif;color:#666666"><o:p> </o:p></span></p>
<p class="MsoNormal" style="line-height:105%"><span style="font-size:11.0pt;line-height:105%;font-family:"Arial",sans-serif;color:#002060">Service Hotline: 1300 88 8228<o:p></o:p></span></p>
<p class="MsoNormal" style="line-height:105%"><span style="font-size:11.0pt;line-height:105%;font-family:"Arial",sans-serif;color:#002060">Website:</span><span style="font-size:11.0pt;line-height:105%;font-family:"Arial",sans-serif;color:#666666">
</span><span style="font-size:11.0pt;line-height:105%;font-family:"Arial",sans-serif;color:black"><a href="http://www.ricoh.com.my/"><span style="color:blue">www.ricoh.com.my</span></a><o:p></o:p></span></p>
<p class="MsoNormal" style="margin-bottom:6.0pt;text-autospace:none"><u><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:blue"><o:p><span style="text-decoration:none"> </span></o:p></span></u></p>
<p class="MsoNormal" style="line-height:105%"><a href="https://www.ricoh.com.my/"><span style="font-size:11.0pt;line-height:105%;color:black;text-decoration:none"><img border="0" width="600" height="184" style="width:6.25in;height:1.9166in" id="Picture_x0020_3" src="cid:image003.jpg@01D96E09.97C1ECD0"></span></a><span style="font-size:11.0pt;line-height:105%;color:black"><o:p></o:p></span></p>
<p class="MsoNormal" style="line-height:105%"><span style="font-size:11.0pt;line-height:105%;color:black"><o:p> </o:p></span></p>
<p class="MsoNormal"><i><span style="font-size:9.0pt;color:#3F621F">This message together with any attachments is confidential and intended solely for the person or entity to whom it is addressed. It contains information that is confidential and that may be
legally privileged. If you are not the intended recipient (or if you have received this message in error), please notify the sender immediately by replying to this message and delete this e-mail (and any other record of it) from your system. Please do not
copy or use it for any purpose. Recipient is advised to check this email and any attachments for the presence of trojans or viruses. The company accepts no liability for any damage caused by any virus transmitted by this email.<o:p></o:p></span></i></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in">
<p class="MsoNormal"><b><span style="font-size:11.0pt">From:</span></b><span style="font-size:11.0pt">
<a href="mailto:idris@moderndatasolusi.com">idris@moderndatasolusi.com</a> <<a href="mailto:idris@moderndatasolusi.com">idris@moderndatasolusi.com</a>>
<br>
<b>Sent:</b> Thursday, April 13, 2023 10:16 AM<br>
<b>To:</b> Patricia Foong <<a href="mailto:Patricia.Foong@ricoh.com.my">Patricia.Foong@ricoh.com.my</a>>; Erik Reinaldo <<a href="mailto:Erik@moderndatasolusi.com">Erik@moderndatasolusi.com</a>>; Henry Sutanto <<a href="mailto:henry.sutanto@moderndatasolusi.com">henry.sutanto@moderndatasolusi.com</a>><br>
<b>Cc:</b> soenwono <<a href="mailto:soenwono@moderndatasolusi.com">soenwono@moderndatasolusi.com</a>>;
<a href="mailto:yan@moderndatasolusi.com">yan@moderndatasolusi.com</a>; 'Helpdesk' <<a href="mailto:helpdesk@moderndatasolusi.com">helpdesk@moderndatasolusi.com</a>>; Ely Rosa <<a href="mailto:ely.rosa@moderndatasolusi.com">ely.rosa@moderndatasolusi.com</a>><br>
<b>Subject:</b> Re: FW: GSK - technician to be sent out ASAP - URGENT Indonesia JKA<o:p></o:p></span></p>
</div>
<p class="MsoNormal"><o:p> </o:p></p>
<div>
<p class="MsoNormal" style="mso-line-height-alt:.75pt"><span style="font-size:1.0pt;color:white">Dear Pak Henry, If this process need Pak Erik , pls let him know to help dispatched techician asap. Thanks Idris On 2023-04-12 20: 09, Patricia Foong wrote: > Dear
Sun Sun / Henry, good day. > > We are currently executing a project <o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal" style="mso-line-height-alt:.75pt"><span style="font-size:1.0pt;color:white">ZjQcmQRYFpfptBannerStart<o:p></o:p></span></p>
</div>
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="100%" style="width:100.0%;border-radius:4px">
<tbody>
<tr>
<td style="padding:12.0pt 0in 12.0pt 0in">
<table class="MsoNormalTable" border="1" cellspacing="0" cellpadding="0" width="100%" style="width:100.0%;background:white;border:none;border-top:solid #BBBBBB 3.0pt">
<tbody>
<tr>
<td valign="top" style="border:none;padding:0in 7.5pt 3.75pt 4.5pt">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" align="left">
<tbody>
<tr>
<td style="padding:3.0pt 6.0pt 3.0pt 6.0pt"></td>
</tr>
<tr>
<td style="padding:3.0pt 6.0pt 3.0pt 6.0pt">
<div align="center">
<table class="MsoNormalTable" border="1" cellspacing="0" cellpadding="0">
<tbody>
<tr>
<td width="100%" style="width:100.0%;padding:0in 0in 0in 0in">
<p class="MsoNormal" align="center" style="text-align:center"><b><span style="color:red">CAUTION:
</span></b><span style="color:black">This Email is from an EXTERNAL source. Ensure you trust this sender before clicking on any links or attachments.</span><span style="font-size:11.0pt"><o:p></o:p></span></p>
</td>
</tr>
</tbody>
</table>
</div>
</td>
</tr>
</tbody>
</table>
</td>
</tr>
</tbody>
</table>
</td>
</tr>
</tbody>
</table>
<div>
<p class="MsoNormal" style="mso-line-height-alt:.75pt"><span style="font-size:1.0pt;color:white">ZjQcmQRYFpfptBannerEnd<o:p></o:p></span></p>
</div>
<pre style="white-space:pre-wrap"><span style="font-size:11.0pt;font-family:"Arial",sans-serif">Dear Pak Henry,<o:p></o:p></span></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif"><o:p> </o:p></span></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">If this process need Pak Erik , pls let him know to help dispatched <o:p></o:p></span></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">techician asap.<o:p></o:p></span></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif"><o:p> </o:p></span></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">Thanks<o:p></o:p></span></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">Idris<o:p></o:p></span></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif"><o:p> </o:p></span></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">On 2023-04-12 20:09, Patricia Foong wrote:<o:p></o:p></span></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> Dear Sun Sun / Henry, good day.<o:p></o:p></span></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> <o:p></o:p></span></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> We are currently executing a project with GSK to migrate SNLX in the<o:p></o:p></span></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> cloud.<o:p></o:p></span></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> <o:p></o:p></span></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> As first step, thanks to GSSC in Barcelona, Spain, we are updating the<o:p></o:p></span></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> Java and the firmware of the devices of GSK all around the world.<o:p></o:p></span></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> <o:p></o:p></span></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> Whenever possible we proceed and perform it remotely however sometimes<o:p></o:p></span></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> this fails.<o:p></o:p></span></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> <o:p></o:p></span></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> In such case we will then need to send out e technician to perform the<o:p></o:p></span></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> activity on the device itself.<o:p></o:p></span></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> <o:p></o:p></span></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> Yesterday, we got an issue on this printer when updating its firmware:<o:p></o:p></span></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> <o:p></o:p></span></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> <o:p></o:p></span></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> Country<o:p></o:p></span></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> <o:p></o:p></span></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> Site<o:p></o:p></span></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> <o:p></o:p></span></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> Site code<o:p></o:p></span></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> <o:p></o:p></span></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> Name<o:p></o:p></span></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> <o:p></o:p></span></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> Model SLNX<o:p></o:p></span></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> <o:p></o:p></span></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> Serial Number<o:p></o:p></span></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> <o:p></o:p></span></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> Current IP Address db<o:p></o:p></span></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> <o:p></o:p></span></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> Indonesia<o:p></o:p></span></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> <o:p></o:p></span></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> Jakarta<o:p></o:p></span></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> <o:p></o:p></span></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> JKA<o:p></o:p></span></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> <o:p></o:p></span></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> JKAMFP001<o:p></o:p></span></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> <o:p></o:p></span></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> Aficio MP 5002<o:p></o:p></span></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> <o:p></o:p></span></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> W532M850037<o:p></o:p></span></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> <o:p></o:p></span></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> 10.237.250.228<o:p></o:p></span></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> <o:p></o:p></span></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> Could you please dispatch a technician to update the firmware and Java<o:p></o:p></span></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> (if present on the device) to the latest level manually?<o:p></o:p></span></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> <o:p></o:p></span></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> Please could you confirm the engineer(s) who will be attending the<o:p></o:p></span></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> site.<o:p></o:p></span></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> <o:p></o:p></span></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> Steps for engineer<o:p></o:p></span></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> <o:p></o:p></span></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> 1. Check for custom firmware if present remove using<o:p></o:p></span></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> attached procedure.<o:p></o:p></span></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> <o:p></o:p></span></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> 2. Update firmware (and Java if present) to latest standard<o:p></o:p></span></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> level.<o:p></o:p></span></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> <o:p></o:p></span></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> 3. Contact GSSC whilst onsite to confirm device is set up<o:p></o:p></span></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> correctly and firmware is acceptable.<o:p></o:p></span></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> <o:p></o:p></span></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> Please remind them that Streamline should NOT be uninstalled and to<o:p></o:p></span></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> contact GSSC at <a href="mailto:gssc.gsk.support@ricoh.es">gssc.gsk.support@ricoh.es</a> before leaving to confirm<o:p></o:p></span></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> firmware is now at the correct level.<o:p></o:p></span></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> <o:p></o:p></span></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> Please remind them to check if the “System home” button is<o:p></o:p></span></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> disabled after the FW and Java update. If not, please ask them to hide<o:p></o:p></span></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> it again.<o:p></o:p></span></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> <o:p></o:p></span></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> Also, please confirm when will you send an engineer to perform this<o:p></o:p></span></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> task and keep me informed of any progress so we can update our<o:p></o:p></span></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> records.<o:p></o:p></span></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> <o:p></o:p></span></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> Any questions, please revert and this has to be done AS SOON AS<o:p></o:p></span></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> POSSIBLE please.<o:p></o:p></span></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> <o:p></o:p></span></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> Thank you in advance.<o:p></o:p></span></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> <o:p></o:p></span></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> Advance Leave Notice: Nil<o:p></o:p></span></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> <o:p></o:p></span></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> Public Holiday: Nil<o:p></o:p></span></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> <o:p></o:p></span></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> Thank you.<o:p></o:p></span></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> <o:p></o:p></span></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> Patricia Foong<o:p></o:p></span></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> Senior Global Account Coordinator<o:p></o:p></span></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> Ricoh Global Services Greater Asia Pacific<o:p></o:p></span></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> Business Operation Division<o:p></o:p></span></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> <o:p></o:p></span></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> Mobile Phone : +6016 410 4493<o:p></o:p></span></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> <o:p></o:p></span></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> <a href="mailto:patricia.foong@ricoh.com.my">patricia.foong@ricoh.com.my</a><o:p></o:p></span></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> <o:p></o:p></span></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> RICOH (Malaysia) Sdn Bhd (10078-W)<o:p></o:p></span></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> <o:p></o:p></span></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> UG-D6, Level Upper Ground,<o:p></o:p></span></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> <o:p></o:p></span></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> Utropolis Suites 2, Jalan Kontraktor U1/14,<o:p></o:p></span></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> <o:p></o:p></span></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> 40150 Shah Alam, Selangor,<o:p></o:p></span></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> <o:p></o:p></span></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> Malaysia.<o:p></o:p></span></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> <o:p></o:p></span></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> Service Hotline: 1300 88 8228<o:p></o:p></span></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> <o:p></o:p></span></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> Website: <a href="http://www.ricoh.com.my">www.ricoh.com.my</a> [1]<o:p></o:p></span></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> <o:p></o:p></span></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> [2]<o:p></o:p></span></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> <o:p></o:p></span></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> _This message together with any attachments is confidential and<o:p></o:p></span></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> intended solely for the person or entity to whom it is addressed. It<o:p></o:p></span></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> contains information that is confidential and that may be legally<o:p></o:p></span></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> privileged. If you are not the intended recipient (or if you have<o:p></o:p></span></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> received this message in error), please notify the sender immediately<o:p></o:p></span></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> by replying to this message and delete this e-mail (and any other<o:p></o:p></span></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> record of it) from your system. Please do not copy or use it for any<o:p></o:p></span></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> purpose. Recipient is advised to check this email and any attachments<o:p></o:p></span></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> for the presence of trojans or viruses. The company accepts no<o:p></o:p></span></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> liability for any damage caused by any virus transmitted by this<o:p></o:p></span></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> email._<o:p></o:p></span></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> <o:p></o:p></span></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> <o:p></o:p></span></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> <o:p></o:p></span></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> Links:<o:p></o:p></span></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> ------<o:p></o:p></span></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> [1] <a href="http://www.ricoh.com.my/">http://www.ricoh.com.my/</a><o:p></o:p></span></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> [2] <a href="https://www.ricoh.com.my/">https://www.ricoh.com.my/</a><o:p></o:p></span></pre>
</div>
</body>
</html>