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</o:shapelayout></xml><![endif]--></head><body lang=EN-ID link="#0563C1" vlink="#954F72" style='word-wrap:break-word'><div class=WordSection1><p class=MsoPlainText><span lang=EN-US>Dear Pak Idris & Pak Soen<o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US><o:p> </o:p></span></p><p class=MsoPlainText><span lang=EN-US>Tekait Problem Scan to Email Chemours hari ini sudah Done,<o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>Hasil Analisa masalah, ada 3 Opsi yang sudah kita sounding ke Local Chemours :<o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US><o:p> </o:p></span></p><p class=MsoPlainText><span lang=EN-US>1. Menggunnakan SMTP Provider (CBN) : Kendalanya email bisa terkirim ke gmail/yahoo tetapi tidak bisa<o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>Masuk ke email internal Chemours (bisa diatasi jika server mail Chemours membuka akses)<o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>2. Menggunakan SMTP server mail Chemours : Kendalanya harus setting password setiap bulan<o:p></o:p></span></p><p class=MsoPlainText><b><span lang=EN-US>3. Menggunakan SMTP Gmail kita : Kendalanya nama pengirim adalah email gmail kita (<a href="mailto:smtp.ricoh1@gmail.com">smtp.ricoh1@gmail.com</a>)<o:p></o:p></span></b></p><p class=MsoPlainText><b><span lang=EN-US><o:p> </o:p></span></b></p><p class=MsoPlainText><b><span lang=EN-US>Dalam Hal ini, Local Chemours sudah acc menggunakan Opsi nomer 3<o:p></o:p></span></b></p><p class=MsoPlainText><b><span lang=EN-US><o:p> </o:p></span></b></p><p class=MsoPlainText><span lang=EN-US>Terima Kasih <a id=OWAAM3DA2129B71124754A6A9E7B1B0BB0763 href="mailto:irwinsyah90@gmail.com"><span style='font-family:"Calibri",sans-serif;text-decoration:none'>@irwinsyah90@gmail.com</span></a> atas supportnya,<o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US><o:p> </o:p></span></p><p class=MsoPlainText><span lang=EN-US>Sekian informasinya Pak, <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US><o:p> </o:p></span></p><p class=MsoPlainText><span lang=EN-US>Terima kasih<o:p></o:p></span></p><p class=MsoNormal><span style='mso-fareast-language:EN-ID'><o:p> </o:p></span></p><p class=MsoNormal><span style='mso-fareast-language:EN-ID'><img border=0 width=241 height=238 style='width:2.5083in;height:2.475in' id="Picture_x0020_1" src="cid:image002.jpg@01D99DFD.897F5350"></span><span style='mso-fareast-language:EN-ID'><o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US><o:p> </o:p></span></p><p class=MsoPlainText><span lang=EN-US style='mso-fareast-language:EN-ID'>-----Original Message-----<br>From: idris@moderndatasolusi.com <idris@moderndatasolusi.com> <br>Sent: 01 June 2023 11:42<br>To: Ted Tan <Ted.Tan@ricoh.com.my>; Erik <erik@moderndatasolusi.com>; supriatna@moderndatasolusi.com<br>Cc: soenwono <soenwono@moderndatasolusi.com>; Passion Smith <passion.smith@ricoh-usa.com>; helpdesk@moderndatasolusi.com; 'Yan Budiman' <yan@moderndatasolusi.com><br>Subject: Re: [EXT] Re: CHEMOURS | RE: Scan-To-Email on Ricoh device outside of Corporate Network</span><o:p></o:p></p><p class=MsoPlainText><span lang=EN-US><o:p> </o:p></span></p><p class=MsoPlainText><span lang=EN-US>Dear pak Erik,<o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US><o:p> </o:p></span></p><p class=MsoPlainText><span lang=EN-US>the issue regarding scan to email for Chemours already done?<o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US><o:p> </o:p></span></p><p class=MsoPlainText><span lang=EN-US>Thanks<o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>Idris<o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US><o:p> </o:p></span></p><p class=MsoPlainText><span lang=EN-US><o:p> </o:p></span></p><p class=MsoPlainText><span lang=EN-US><o:p> </o:p></span></p><p class=MsoPlainText><span lang=EN-US>On 2023-05-31 08:02, Ted Tan wrote:<o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> Hi Idris<o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> This is for Chemours, the scan to email doesn’t work.<o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> I have not heard back from Soenwono and the service team after several <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> follow up emails sent. Could you please look into this urgently and <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> get back?<o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> Ted Tan<o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> Regional Service Delivery Manager<o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> Ricoh Global Services Greater Asia Pacific Business Operation Division<o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> RICOH (Malaysia) Sdn Bhd (10078-W)<o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> UG-D6, Level Upper Ground,<o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> Utropolis Suites 2,<o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> Jalan Kontraktor U1/14,<o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> 40150 Shah Alam, Selangor Darul Ehsan<o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> Cell : (019) 2739422<o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> <a href="mailto:ted.tan@ricoh.com.my"><span style='color:windowtext;text-decoration:none'>ted.tan@ricoh.com.my</span></a><o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> From: Ted Tan<o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> Sent: Monday, May 29, 2023 8:35 AM<o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> To: Soenwono <<a href="mailto:soenwono@moderndatasolusi.com"><span style='color:windowtext;text-decoration:none'>soenwono@moderndatasolusi.com</span></a>><o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> Cc: Passion Smith <<a href="mailto:Passion.Smith@ricoh-usa.com"><span style='color:windowtext;text-decoration:none'>Passion.Smith@ricoh-usa.com</span></a>>; <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> <a href="mailto:helpdesk@moderndatasolusi.com"><span style='color:windowtext;text-decoration:none'>helpdesk@moderndatasolusi.com</span></a>; 'Yan Budiman'<o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> <<a href="mailto:yan@moderndatasolusi.com"><span style='color:windowtext;text-decoration:none'>yan@moderndatasolusi.com</span></a>>; <a href="mailto:supriatna@moderndatasolusi.com"><span style='color:windowtext;text-decoration:none'>supriatna@moderndatasolusi.com</span></a><o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> Subject: RE: [EXT] Re: CHEMOURS | RE: Scan-To-Email on Ricoh device <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> outside of Corporate Network<o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> Hi Soenwono<o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> Could you please provide an update on priority? We requested an onsite <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> visit since the 17th May.<o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> Ted Tan<o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> Regional Service Delivery Manager<o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> Ricoh Global Services Greater Asia Pacific Business Operation Division<o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> RICOH (Malaysia) Sdn Bhd (10078-W)<o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> UG-D6, Level Upper Ground,<o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> Utropolis Suites 2,<o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> Jalan Kontraktor U1/14,<o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> 40150 Shah Alam, Selangor Darul Ehsan<o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> Cell : (019) 2739422<o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> <a href="mailto:ted.tan@ricoh.com.my"><span style='color:windowtext;text-decoration:none'>ted.tan@ricoh.com.my</span></a><o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> From: Soenwono <<a href="mailto:soenwono@moderndatasolusi.com"><span style='color:windowtext;text-decoration:none'>soenwono@moderndatasolusi.com</span></a>><o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> Sent: Thursday, May 25, 2023 8:47 PM<o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> To: Ted Tan <<a href="mailto:Ted.Tan@ricoh.com.my"><span style='color:windowtext;text-decoration:none'>Ted.Tan@ricoh.com.my</span></a>><o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> Cc: Passion Smith <<a href="mailto:passion.smith@ricoh-usa.com"><span style='color:windowtext;text-decoration:none'>passion.smith@ricoh-usa.com</span></a>>; <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> <a href="mailto:helpdesk@moderndatasolusi.com"><span style='color:windowtext;text-decoration:none'>helpdesk@moderndatasolusi.com</span></a>; 'Yan Budiman'<o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> <<a href="mailto:yan@moderndatasolusi.com"><span style='color:windowtext;text-decoration:none'>yan@moderndatasolusi.com</span></a>>; <a href="mailto:supriatna@moderndatasolusi.com"><span style='color:windowtext;text-decoration:none'>supriatna@moderndatasolusi.com</span></a><o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> Subject: RE: [EXT] Re: CHEMOURS | RE: Scan-To-Email on Ricoh device <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> outside of Corporate Network<o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> Hi Helpdesk, Can you please share the updates of specific email server <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> and IP settings and configure it to the printer Thank you Regards, <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> Soenwono Suprapto | GMA & Direct Dept Head T: +62 21-27937489F: +62<o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> 21-27937486M: +62-87771697791www. moderndatasolusi. com<o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> ZjQcmQRYFpfptBannerStart<o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> CAUTION: This Email is from an EXTERNAL source. Ensure you trust this <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> sender before clicking on any links or attachments.<o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> ZjQcmQRYFpfptBannerEnd<o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> Hi Helpdesk,<o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> Can you please share the updates of specific email server and IP <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> settings and configure it to the printer<o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> Thank you<o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> Regards,<o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> Soenwono Suprapto | GMA & Direct Dept Head<o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> T: +62 21-27937489<o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> F: +62 21-27937486<o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> M: +62-87771697791<o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> <a href="http://www.moderndatasolusi.com"><span style='color:windowtext;text-decoration:none'>www.moderndatasolusi.com</span></a> [1]<o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> PT MODERN DATA SOLUSI<o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> JL. Sultan Iskandar Muda No. 29, Kebayoran Lama Utara, Kebayoran Lama<o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> - Jakarta Selatan 12240 [2]<o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> From: Ted Tan <<a href="mailto:Ted.Tan@ricoh.com.my"><span style='color:windowtext;text-decoration:none'>Ted.Tan@ricoh.com.my</span></a>><o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> Sent: 25 May 2023 15:40<o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> To: soenwono <<a href="mailto:soenwono@moderndatasolusi.com"><span style='color:windowtext;text-decoration:none'>soenwono@moderndatasolusi.com</span></a>><o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> Cc: Passion Smith <<a href="mailto:passion.smith@ricoh-usa.com"><span style='color:windowtext;text-decoration:none'>passion.smith@ricoh-usa.com</span></a>>; <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> <a href="mailto:helpdesk@moderndatasolusi.com"><span style='color:windowtext;text-decoration:none'>helpdesk@moderndatasolusi.com</span></a>; 'Yan Budiman'<o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> <<a href="mailto:yan@moderndatasolusi.com"><span style='color:windowtext;text-decoration:none'>yan@moderndatasolusi.com</span></a>>; <a href="mailto:supriatna@moderndatasolusi.com"><span style='color:windowtext;text-decoration:none'>supriatna@moderndatasolusi.com</span></a><o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> Subject: RE: [EXT] Re: CHEMOURS | RE: Scan-To-Email on Ricoh device <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> outside of Corporate Network<o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> Hi Soenwono<o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> Can you pls share the site visit report?<o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> Ted Tan<o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> Regional Service Delivery Manager<o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> Ricoh Global Services Greater Asia Pacific Business Operation Division<o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> RICOH (Malaysia) Sdn Bhd (10078-W)<o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> UG-D6, Level Upper Ground,<o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> Utropolis Suites 2,<o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> Jalan Kontraktor U1/14,<o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> 40150 Shah Alam, Selangor Darul Ehsan<o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> Cell : (019) 2739422<o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> <a href="mailto:ted.tan@ricoh.com.my"><span style='color:windowtext;text-decoration:none'>ted.tan@ricoh.com.my</span></a><o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> From: Soenwono <<a href="mailto:soenwono@moderndatasolusi.com"><span style='color:windowtext;text-decoration:none'>soenwono@moderndatasolusi.com</span></a>><o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> Sent: Wednesday, May 17, 2023 11:00 AM<o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> To: Ted Tan <<a href="mailto:Ted.Tan@ricoh.com.my"><span style='color:windowtext;text-decoration:none'>Ted.Tan@ricoh.com.my</span></a>><o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> Cc: Passion Smith <<a href="mailto:passion.smith@ricoh-usa.com"><span style='color:windowtext;text-decoration:none'>passion.smith@ricoh-usa.com</span></a>>; <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> <a href="mailto:helpdesk@moderndatasolusi.com"><span style='color:windowtext;text-decoration:none'>helpdesk@moderndatasolusi.com</span></a>; 'Yan Budiman'<o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> <<a href="mailto:yan@moderndatasolusi.com"><span style='color:windowtext;text-decoration:none'>yan@moderndatasolusi.com</span></a>>; <a href="mailto:supriatna@moderndatasolusi.com"><span style='color:windowtext;text-decoration:none'>supriatna@moderndatasolusi.com</span></a><o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> Subject: RE: [EXT] Re: CHEMOURS | RE: Scan-To-Email on Ricoh device <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> outside of Corporate Network<o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> Hi Ted, Sorry I overlooked your email. we will schedule the engineer <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> to visit the site ya. Only check the specific email server & IP <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> settings or do you need my engineer to do other things? Hi Helpdesk, <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> Please urgently dispatch a field engineer<o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> ZjQcmQRYFpfptBannerStart<o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> CAUTION: This Email is from an EXTERNAL source. Ensure you trust this <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> sender before clicking on any links or attachments.<o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> ZjQcmQRYFpfptBannerEnd<o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> Hi Ted,<o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> Sorry I overlooked your email. we will schedule the engineer to visit <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> the site ya.<o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> Only check the specific email server & IP settings or do you need my <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> engineer to do other things?<o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> Hi Helpdesk,<o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> Please urgently dispatch a field engineer to work with Chemours Local <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> IT to check the specific email server and IP settings and configure it <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> to the printer. Please share the status report after the site visit.<o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> Thank you.<o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> Regards,<o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> Soenwono Suprapto | GMA & Direct Dept Head<o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> T: +62 21-27937489<o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> F: +62 21-27937486<o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> M: +62-87771697791<o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> <a href="http://www.moderndatasolusi.com"><span style='color:windowtext;text-decoration:none'>www.moderndatasolusi.com</span></a> [1]<o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> PT MODERN DATA SOLUSI<o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> JL. Sultan Iskandar Muda No. 29, Kebayoran Lama Utara, Kebayoran Lama<o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> - Jakarta Selatan 12240 [2]<o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> From: Ted Tan <<a href="mailto:Ted.Tan@ricoh.com.my"><span style='color:windowtext;text-decoration:none'>Ted.Tan@ricoh.com.my</span></a>><o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> Sent: 17 May 2023 7:45<o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> To: Lu Wang <<a href="mailto:Lu.Wang1@cn.ricoh.com"><span style='color:windowtext;text-decoration:none'>Lu.Wang1@cn.ricoh.com</span></a>>; soenwono <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> <<a href="mailto:soenwono@moderndatasolusi.com"><span style='color:windowtext;text-decoration:none'>soenwono@moderndatasolusi.com</span></a>><o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> Cc: Passion Smith <<a href="mailto:passion.smith@ricoh-usa.com"><span style='color:windowtext;text-decoration:none'>passion.smith@ricoh-usa.com</span></a>><o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> Subject: RE: [EXT] Re: CHEMOURS | RE: Scan-To-Email on Ricoh device <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> outside of Corporate Network<o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> Hi Luna, Soenwono,<o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> This is for Chemours SMTP setup required for Indonesia and China.<o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> RUS Application Specialist provided the link below and recommended to <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> send a qualified field engineer that has the knowledge to configure <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> MFP/Printer to the O365 email account.<o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> How to set up a multifunction device or application to send email <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> using Microsoft 365 or Office 365 [3]<o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> Device or Application setting<o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> Value<o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> Server/smart host<o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> smtp.office365.com<o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> Port<o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> Port 587 (recommended) or port 25<o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> TLS/StartTLS<o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> Enabled<o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> Username/email address and password<o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> Enter the sign-in credentials of the hosted mailbox being used<o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> @soenwono, please share with me the status of the site visit? Email <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> sent dated 1st March 23.<o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> @Lu Wang, Referring to the email sent, the below is the SMTP settings.<o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> Could you please reach out to Milo Zhang (China) to get the device’s <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> Serial Number and schedule for engineer visit?<o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> Ted Tan<o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> Regional Service Delivery Manager<o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> Ricoh Global Services Greater Asia Pacific Business Operation Division<o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> RICOH (Malaysia) Sdn Bhd (10078-W)<o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> UG-D6, Level Upper Ground,<o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> Utropolis Suites 2,<o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> Jalan Kontraktor U1/14,<o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> 40150 Shah Alam, Selangor Darul Ehsan<o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> Cell : (019) 2739422<o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> <a href="mailto:ted.tan@ricoh.com.my"><span style='color:windowtext;text-decoration:none'>ted.tan@ricoh.com.my</span></a><o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> From: Ted Tan <<a href="mailto:Ted.Tan@ricoh.com.my"><span style='color:windowtext;text-decoration:none'>Ted.Tan@ricoh.com.my</span></a>><o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> Sent: Tuesday, May 16, 2023 7:37 AM<o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> To: Tso, Jerry <<a href="mailto:Jerry.Tso@chemours.com"><span style='color:windowtext;text-decoration:none'>Jerry.Tso@chemours.com</span></a>>; Monika Rzemek <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> <<a href="mailto:Monika.Rzemek@ricoh-europe.com"><span style='color:windowtext;text-decoration:none'>Monika.Rzemek@ricoh-europe.com</span></a>>; George Prolic <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> <<a href="mailto:george.prolic@ricoh-usa.com"><span style='color:windowtext;text-decoration:none'>george.prolic@ricoh-usa.com</span></a>>; DL-RUS-RAC - SED Application Admins <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> <<a href="mailto:SEDAppAdmins@ricoh-usa.com"><span style='color:windowtext;text-decoration:none'>SEDAppAdmins@ricoh-usa.com</span></a>><o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> Cc: Lin, Jase <<a href="mailto:Jase.Lin@chemours.com"><span style='color:windowtext;text-decoration:none'>Jase.Lin@chemours.com</span></a>>; Kang, Daewi <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> <<a href="mailto:Dave.Kang@chemours.com"><span style='color:windowtext;text-decoration:none'>Dave.Kang@chemours.com</span></a>>; Xia, Randy <<a href="mailto:Randy.Xia@chemours.com"><span style='color:windowtext;text-decoration:none'>Randy.Xia@chemours.com</span></a>>; Wong, <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> Jane <<a href="mailto:Jane.Wong@chemours.com"><span style='color:windowtext;text-decoration:none'>Jane.Wong@chemours.com</span></a>>; WILSON, KEITH A <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> <<a href="mailto:keith.a.wilson@chemours.com"><span style='color:windowtext;text-decoration:none'>keith.a.wilson@chemours.com</span></a>>; Voogd, John W <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> <<a href="mailto:John-Willem.Voogd@chemours.com"><span style='color:windowtext;text-decoration:none'>John-Willem.Voogd@chemours.com</span></a>>; Passion Smith <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> <<a href="mailto:passion.smith@ricoh-usa.com"><span style='color:windowtext;text-decoration:none'>passion.smith@ricoh-usa.com</span></a>><o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> Subject: Re: [EXT] Re: CHEMOURS | RE: Scan-To-Email on Ricoh device <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> outside of Corporate Network<o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> Hi Jerry,<o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> Thank you for the feedback. For technical questions, I am adding <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> @DL-RUS-RAC - SED Application Admins team to provide further guidance.<o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> Ted Tan<o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> Regional Service Delivery Manager<o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> Ricoh Global Services Greater Asia Pacific Business Operation Division<o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> RICOH (Malaysia) Sdn Bhd (10078-W)<o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> UG-D6, Level Upper Ground,<o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> Utropolis Suites 2,<o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> Jalan Kontraktor U1/14,<o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> 40150 Shah Alam, Selangor Darul Ehsan<o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> Cell : (019) 2739422<o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> <a href="mailto:ted.tan@ricoh.com.my"><span style='color:windowtext;text-decoration:none'>ted.tan@ricoh.com.my</span></a><o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> -------------------------<o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> From: Tso, Jerry <<a href="mailto:Jerry.Tso@chemours.com"><span style='color:windowtext;text-decoration:none'>Jerry.Tso@chemours.com</span></a>><o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> Sent: Monday, May 15, 2023 7:17:30 PM<o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> To: Ted Tan <<a href="mailto:Ted.Tan@ricoh.com.my"><span style='color:windowtext;text-decoration:none'>Ted.Tan@ricoh.com.my</span></a>>; Monika Rzemek <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> <<a href="mailto:Monika.Rzemek@ricoh-europe.com"><span style='color:windowtext;text-decoration:none'>Monika.Rzemek@ricoh-europe.com</span></a>>; George Prolic <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> <<a href="mailto:george.prolic@ricoh-usa.com"><span style='color:windowtext;text-decoration:none'>george.prolic@ricoh-usa.com</span></a>><o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> Cc: Lin, Jase <<a href="mailto:Jase.Lin@chemours.com"><span style='color:windowtext;text-decoration:none'>Jase.Lin@chemours.com</span></a>>; Kang, Daewi <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> <<a href="mailto:Dave.Kang@chemours.com"><span style='color:windowtext;text-decoration:none'>Dave.Kang@chemours.com</span></a>>; Xia, Randy <<a href="mailto:Randy.Xia@chemours.com"><span style='color:windowtext;text-decoration:none'>Randy.Xia@chemours.com</span></a>>; Wong, <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> Jane <<a href="mailto:Jane.Wong@chemours.com"><span style='color:windowtext;text-decoration:none'>Jane.Wong@chemours.com</span></a>>; WILSON, KEITH A <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> <<a href="mailto:keith.a.wilson@chemours.com"><span style='color:windowtext;text-decoration:none'>keith.a.wilson@chemours.com</span></a>>; Voogd, John W <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> <<a href="mailto:John-Willem.Voogd@chemours.com"><span style='color:windowtext;text-decoration:none'>John-Willem.Voogd@chemours.com</span></a>><o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> Subject: RE: [EXT] Re: CHEMOURS | RE: Scan-To-Email on Ricoh device <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> outside of Corporate Network<o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> Hi Ted, Thank you for the feedback. I tested with smtp. office365. com <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> and a Chemours Microsoft account without success. For security <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> reasons, the Chemours security team decided not to disable <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> authentication for specific accounts, but to try<o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> ZjQcmQRYFpfptBannerStart<o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> CAUTION: This Email is from an EXTERNAL source. Ensure you trust this <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> sender before clicking on any links or attachments.<o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> ZjQcmQRYFpfptBannerEnd<o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> Hi Ted,<o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> Thank you for the feedback.<o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> I tested with smtp.office365.com and a Chemours Microsoft account <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> without success.<o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> For security reasons, the Chemours security team decided not to <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> disable authentication for specific accounts, but to try to add <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> application registration in Azure.<o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> I wonder if you can give guidelines or suggestions on how to set up <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> Azure app registration for Ricoh devices?<o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> <a href="https://learn.microsoft.com/en-us/azure/active-directory/develop/quick"><span style='color:windowtext;text-decoration:none'>https://learn.microsoft.com/en-us/azure/active-directory/develop/quick</span></a><o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> start-register-app<o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> Quickstart: Register and expose a web API - Microsoft Entra | <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> Microsoft Learn [4]<o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> Jerry<o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> From: Ted Tan <<a href="mailto:Ted.Tan@ricoh.com.my"><span style='color:windowtext;text-decoration:none'>Ted.Tan@ricoh.com.my</span></a>><o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> Sent: Thursday, April 20, 2023 7:47 AM<o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> To: Zhang, Milo <<a href="mailto:Milo.Zhang@chemours.com"><span style='color:windowtext;text-decoration:none'>Milo.Zhang@chemours.com</span></a>><o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> Cc: Monika Rzemek <<a href="mailto:Monika.Rzemek@ricoh-europe.com"><span style='color:windowtext;text-decoration:none'>Monika.Rzemek@ricoh-europe.com</span></a>>; Welch, Paula A <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> <<a href="mailto:paula.a.welch@chemours.com"><span style='color:windowtext;text-decoration:none'>paula.a.welch@chemours.com</span></a>>; George Prolic <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> <<a href="mailto:george.prolic@ricoh-usa.com"><span style='color:windowtext;text-decoration:none'>george.prolic@ricoh-usa.com</span></a>>; Lin, Jase <<a href="mailto:Jase.Lin@chemours.com"><span style='color:windowtext;text-decoration:none'>Jase.Lin@chemours.com</span></a>><o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> Subject: Re: [EXT] Re: CHEMOURS | RE: Scan-To-Email on Ricoh device <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> outside of Corporate Network<o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> External email. Confirm links and attachments before opening.<o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> Hi Milo,<o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> On Ricoh side, there is no network blockage, and the settings are <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> straightforward. We don't have any documentation or knowledge to how <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> Chemours SMTP server was setup and network configurations. Suggest to <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> log a case to the product owner, Microsoft to work with your local IT.<o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> We used smtp.office365.com [5] as SMTP server suggested by Microsoft <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> (refer to below). It did not work either in ID or CN.<o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> How to set up a multifunction device or application to send email <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> using Microsoft 365 or Office 365 [3]<o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> [3]<o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> Device or Application setting [3]<o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> Value [3]<o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> Server/smart host [3]<o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> smtp.office365.com [3]<o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> Port [3]<o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> Port 587 (recommended) or port 25 [3]<o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> TLS/StartTLS [3]<o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> Enabled [3]<o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> Username/email address and password [3]<o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> Enter the sign-in credentials of the hosted mailbox being used [3]<o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> [3]<o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> Thank you for your understanding. [3]<o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> [3]<o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> Ted Tan [3]<o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> Regional Service Delivery Manager [3]<o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> Ricoh Global Services Greater Asia Pacific Business Operation Division<o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> [3]<o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> RICOH (Malaysia) Sdn Bhd (10078-W) [3]<o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> UG-D6, Level Upper Ground, [3]<o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> Utropolis Suites 2, [3]<o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> Jalan Kontraktor U1/14, [3]<o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> 40150 Shah Alam, Selangor Darul Ehsan [3]<o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> Cell : (019) 2739422 [3]<o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> <a href="mailto:ted.tan@ricoh.com.my"><span style='color:windowtext;text-decoration:none'>ted.tan@ricoh.com.my</span></a> [3]<o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> [3]<o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> -------------------------<o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> From: Zhang, Milo <<a href="mailto:Milo.Zhang@chemours.com"><span style='color:windowtext;text-decoration:none'>Milo.Zhang@chemours.com</span></a>><o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> Sent: Wednesday, April 19, 2023 1:52:17 PM<o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> To: Ted Tan <<a href="mailto:Ted.Tan@ricoh.com.my"><span style='color:windowtext;text-decoration:none'>Ted.Tan@ricoh.com.my</span></a>><o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> Cc: Monika Rzemek <<a href="mailto:Monika.Rzemek@ricoh-europe.com"><span style='color:windowtext;text-decoration:none'>Monika.Rzemek@ricoh-europe.com</span></a>>; Welch, Paula A <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> <<a href="mailto:paula.a.welch@chemours.com"><span style='color:windowtext;text-decoration:none'>paula.a.welch@chemours.com</span></a>>; George Prolic <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> <<a href="mailto:george.prolic@ricoh-usa.com"><span style='color:windowtext;text-decoration:none'>george.prolic@ricoh-usa.com</span></a>>; Lin, Jase <<a href="mailto:Jase.Lin@chemours.com"><span style='color:windowtext;text-decoration:none'>Jase.Lin@chemours.com</span></a>><o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> Subject: RE: [EXT] Re: CHEMOURS | RE: Scan-To-Email on Ricoh device <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> outside of Corporate Network<o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> [3]<o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> Hello Ted, Is there any update from your team for a solution? Best <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> Regards, Milo From: Zhang, Milo Sent: Thursday, April 13, 2023 1: 59 <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> PM To: Ted Tan <Ted. Tan@ ricoh. com. my> Cc: Monika Rzemek <Monika. <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> Rzemek@ ricoh-europe. com>; Welch, [3]<o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> ZjQcmQRYFpfptBannerStart [3]<o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> CAUTION: This Email is from an EXTERNAL source. Ensure you trust this <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> sender before clicking on any links or attachments. [3]<o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> [3]<o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> [3]<o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> ZjQcmQRYFpfptBannerEnd [3]<o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> Hello Ted, [3]<o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> [3]<o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> Is there any update from your team for a solution? [3]<o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> [3]<o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> Best Regards, [3]<o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> Milo [3]<o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> [3]<o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> From: Zhang, Milo<o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> Sent: Thursday, April 13, 2023 1:59 PM<o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> To: Ted Tan <<a href="mailto:Ted.Tan@ricoh.com.my"><span style='color:windowtext;text-decoration:none'>Ted.Tan@ricoh.com.my</span></a>><o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> Cc: Monika Rzemek <<a href="mailto:Monika.Rzemek@ricoh-europe.com"><span style='color:windowtext;text-decoration:none'>Monika.Rzemek@ricoh-europe.com</span></a>>; Welch, Paula A <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> <<a href="mailto:paula.a.welch@chemours.com"><span style='color:windowtext;text-decoration:none'>paula.a.welch@chemours.com</span></a>>; George Prolic <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> <<a href="mailto:george.prolic@ricoh-usa.com"><span style='color:windowtext;text-decoration:none'>george.prolic@ricoh-usa.com</span></a>>; Lin, Jase <<a href="mailto:Jase.Lin@chemours.com"><span style='color:windowtext;text-decoration:none'>Jase.Lin@chemours.com</span></a>><o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> Subject: RE: [EXT] Re: CHEMOURS | RE: Scan-To-Email on Ricoh device <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> outside of Corporate Network<o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> [3]<o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> Hi Ted, [3]<o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> [3]<o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> Thanks for your message. [3]<o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> [3]<o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> Yes, this request is from ID and now we will have same use case in <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> China. [3]<o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> [3]<o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> We used smtp.office365.com as SMTP server suggested by Microsoft <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> (refer to below). It did not work either in ID or CN. [3]<o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> [3]<o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> How to set up a multifunction device or application to send email <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> using Microsoft 365 or Office 365 [3]<o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> [3]<o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> Device or Application setting [3]<o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> Value [3]<o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> Server/smart host [3]<o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> smtp.office365.com [3]<o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> Port [3]<o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> Port 587 (recommended) or port 25 [3]<o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> TLS/StartTLS [3]<o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> Enabled [3]<o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> Username/email address and password [3]<o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> Enter the sign-in credentials of the hosted mailbox being used [3]<o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> [3]<o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> We could see below error message, btw, we could use our service <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> account to sign in <a href="https://myapps.microsoft.com"><span style='color:windowtext;text-decoration:none'>https://myapps.microsoft.com</span></a> successfully. [3]<o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> [3]<o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> #[dcs_nas(97)]23/04/10 22:50:46 SMTPC: failed to connect smtp server.<o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> ERR:<o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> #[dcs_nas(97)]23/04/10 22:50:46 SMTPC: SSL Negotiation failed. ERR:<o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> [3]<o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> In our Brussels office, we should have at most only one printer I <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> think, and the device is connected to a non-corporate network. [3]<o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> [3]<o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> Best Regards, [3]<o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> Milo [3]<o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> [3]<o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> From: Ted Tan <<a href="mailto:Ted.Tan@ricoh.com.my"><span style='color:windowtext;text-decoration:none'>Ted.Tan@ricoh.com.my</span></a>><o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> Sent: Wednesday, April 12, 2023 8:59 PM<o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> To: Monika Rzemek <<a href="mailto:Monika.Rzemek@ricoh-europe.com"><span style='color:windowtext;text-decoration:none'>Monika.Rzemek@ricoh-europe.com</span></a>>; Welch, Paula A <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> <<a href="mailto:paula.a.welch@chemours.com"><span style='color:windowtext;text-decoration:none'>paula.a.welch@chemours.com</span></a>>; George Prolic <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> <<a href="mailto:george.prolic@ricoh-usa.com"><span style='color:windowtext;text-decoration:none'>george.prolic@ricoh-usa.com</span></a>>; Zhang, Milo <<a href="mailto:Milo.Zhang@chemours.com"><span style='color:windowtext;text-decoration:none'>Milo.Zhang@chemours.com</span></a>>; <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> Lin, Jase <<a href="mailto:Jase.Lin@chemours.com"><span style='color:windowtext;text-decoration:none'>Jase.Lin@chemours.com</span></a>><o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> Subject: [EXT] Re: CHEMOURS | RE: Scan-To-Email on Ricoh device <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> outside of Corporate Network<o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> [3]<o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> External email. Confirm links and attachments before opening. [3]<o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> [3]<o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> Hi Milo, [3]<o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> [3]<o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> The standard SMTP server is smtprelay.p3chem.net which tested working <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> fine in Chemours corporate network, it follows the approved build book <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> and went thru pilot testing before rollout to production. [3]<o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> For scan to email outside of corporate network, there maybe local SMTP <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> server with specific settings which maybe not work in some cases. [3]<o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> [3]<o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> Are you referring to Indonesia? In early March, I have requested PT <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> Modern to dispatch field engineer to work your local IT to configure <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> the specific SMTP settings,does it work? Throughout the email, you <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> mentioned a service account is created for SMTP authentication, does <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> the local IT checked the SMTP server supports the authentication <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> method? Is there any firewall blocking the SMTP server to communicate <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> to the printer? Otherwise, can you pls tell us what is the error <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> message and provide the screenshot here? [3]<o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> [3]<o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> You also mentioned the SMTP settings works with one of the printer in <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> Belgium, do you know which printer is that so we can take a look the <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> SMTP settings on that printer? [3]<o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> [3]<o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> Hope to hear back from you soon. [3]<o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> [3]<o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> Thank you. [3]<o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> [3]<o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> Ted Tan [3]<o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> Regional Service Delivery Manager [3]<o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> Ricoh Global Services Greater Asia Pacific Business Operation Division<o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> [3]<o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> RICOH (Malaysia) Sdn Bhd (10078-W) [3]<o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> UG-D6, Level Upper Ground, [3]<o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> Utropolis Suites 2, [3]<o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> Jalan Kontraktor U1/14, [3]<o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> 40150 Shah Alam, Selangor Darul Ehsan [3]<o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> Cell : (019) 2739422 [3]<o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> <a href="mailto:ted.tan@ricoh.com.my"><span style='color:windowtext;text-decoration:none'>ted.tan@ricoh.com.my</span></a> [3]<o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> [3]<o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> [3]<o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> -------------------------<o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> From: Monika Rzemek <<a href="mailto:Monika.Rzemek@ricoh-europe.com"><span style='color:windowtext;text-decoration:none'>Monika.Rzemek@ricoh-europe.com</span></a>><o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> Sent: Wednesday, 12 April 2023, 20:10<o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> To: Welch, Paula A <<a href="mailto:paula.a.welch@chemours.com"><span style='color:windowtext;text-decoration:none'>paula.a.welch@chemours.com</span></a>>; Ted Tan <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> <<a href="mailto:Ted.Tan@ricoh.com.my"><span style='color:windowtext;text-decoration:none'>Ted.Tan@ricoh.com.my</span></a>>; George Prolic <<a href="mailto:george.prolic@ricoh-usa.com"><span style='color:windowtext;text-decoration:none'>george.prolic@ricoh-usa.com</span></a>><o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> Subject: CHEMOURS | RE: Scan-To-Email on Ricoh device outside of <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> Corporate Network<o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> [3]<o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> Internal Hi Paula, If they question scan to mail settings in Asia <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> Pacific region, they have to reach out to Ted Tan and/or George <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> Prolic. @Ted Tan @George Prolic could you please assist here, if <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> possible? Heard that we had enabled the scan-to-email [3]<o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> ZjQcmQRYFpfptBannerStart [3]<o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> CAUTION: This Email is from an EXTERNAL source. Ensure you trust this <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> sender before clicking on any links or attachments. [3]<o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> [3]<o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> [3]<o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> ZjQcmQRYFpfptBannerEnd [3]<o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> Internal [3]<o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> [3]<o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> Hi Paula, [3]<o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> [3]<o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> If they question scan to mail settings in Asia Pacific region, they <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> have to reach out to Ted Tan and/or George Prolic. [3]<o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> [3]<o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> @Ted Tan @George Prolic could you please assist here, if possible? [3]<o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> [3]<o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> Heard that we had enabled the scan-to-email on a Ricoh device <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> connected in a business service center in Belgium, could you share <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> more details on that? [3]<o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> [3]<o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> We have similar use cases in AP for some offices where we do not have <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> corporate network, we requested a service account but still had issue <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> to get it work. [3]<o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> [3]<o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> [3]<o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> Kind regards, [3]<o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> [3]<o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> Monika Rzemek [3]<o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> Regional Service Delivery Manager [3]<o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> Ricoh Global Services Europe [3]<o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> [3]<o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> Ricoh Business Services Polska Sp. z o.o. Olivia Business Centre Al. <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> Grunwaldzka 472C 80-309 Gdansk<o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> Poland [3]<o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> Telephone number: +48 587 338 238 [3]<o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> <a href="mailto:monika.rzemek@ricoh-europe.com"><span style='color:windowtext;text-decoration:none'>monika.rzemek@ricoh-europe.com</span></a><o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> <a href="http://www.ricoh-europe.com"><span style='color:windowtext;text-decoration:none'>www.ricoh-europe.com</span></a><o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> [3]<o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> [3]<o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> [3]<o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> _ [3]_<o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> _RICOH Business Services Polska Sp. z o.o. with its registered seat at <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> Al. Grunwaldzka 472, 80-309 Gdańsk, entered into the register of <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> entrepreneurs by the District Court Gdańsk-Północ in Gdańsk, VII <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> Business Division of the National Court Register under the KRS number:<o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> 0000786406, NIP 584-278-50-62, REGON: 383735584 with share capital in <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> the amount of 10,000.00 PLN. This message and any attachments may <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> contain confidential information for the use of the designated <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> recipients named above. If you are not the intended recipient, you are <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> hereby notified that you have received this communication in error and <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> that any review, disclosure, dissemination, distribution or copying of <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> it or its contents is strictly prohibited. If you have received this <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> communication in error, please notify the sender by return e-mail and <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> delete and/or destroy all copies of this communication and any <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> attachments. [3]_<o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> [3]<o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> [3]<o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> From: Welch, Paula A <<a href="mailto:paula.a.welch@chemours.com"><span style='color:windowtext;text-decoration:none'>paula.a.welch@chemours.com</span></a>><o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> Sent: Wednesday, April 12, 2023 1:55 PM<o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> To: Monika Rzemek <<a href="mailto:Monika.Rzemek@ricoh-europe.com"><span style='color:windowtext;text-decoration:none'>Monika.Rzemek@ricoh-europe.com</span></a>><o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> Subject: FW: Scan-To-Email on Ricoh device outside of Corporate <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> Network<o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> [3]<o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> This message was sent from an external source. Please be careful <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> opening attachments/links or replying to sources you don’t know. [3]<o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> Hi Monika, [3]<o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> Is this something you could answer for me? Question <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> below from Milo in Belgium. [3]<o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> [3]<o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> Thank you! [3]<o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> Paula [3]<o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> [3]<o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> [3]<o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> From: Zhang, Milo <<a href="mailto:Milo.Zhang@chemours.com"><span style='color:windowtext;text-decoration:none'>Milo.Zhang@chemours.com</span></a>><o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> Sent: Wednesday, April 12, 2023 3:49 AM<o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> To: Welch, Paula A <<a href="mailto:paula.a.welch@chemours.com"><span style='color:windowtext;text-decoration:none'>paula.a.welch@chemours.com</span></a>><o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> Subject: Scan-To-Email on Ricoh device outside of Corporate Network<o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> [3]<o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> Hi Paula, [3]<o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> [3]<o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> Heard that we had enabled the scan-to-email on a Ricoh device <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> connected in a business service center in Belgium, could you share <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> more details on that? [3]<o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> [3]<o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> We have similar use cases in AP for some offices where we do not have <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> corporate network, we requested a service account but still had issue <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> to get it work. [3]<o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> [3]<o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> Thanks for your advice. [3]<o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> [3]<o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> Best Regards, [3]<o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> Milo [3]<o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> [3]<o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> <="" style=""> [3]<o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> This communication is for use by the intended recipient and contains <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> information that may be privileged, confidential or copyrighted under <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> applicable law. If you are not the intended recipient, you are hereby <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> formally notified that any use, copying or distribution of this <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> e-mail, in whole or in part, is strictly prohibited. Please notify the <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> sender by return e-mail and delete this e-mail from your system.<o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> Unless explicitly and conspicuously designated as "E-Contract <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> Intended”, this e-mail does not constitute a contract offer, a <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> contract amendment, or an acceptance of a contract offer. This e-mail <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> does not constitute a consent to the use of sender's contact <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> information for direct marketing purposes or for transfers of data to <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> third parties. [3]<o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> [3]<o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> <a href="https://www.chemours.com/en/email-disclaimer"><span style='color:windowtext;text-decoration:none'>https://www.chemours.com/en/email-disclaimer</span></a> [3]<o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> [3]<o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> Ricoh Europe Holdings PLC is a company registered in England, under <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> company number 06273215, with a registered office at 20 Triton Street, <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> London, NW1 3BF. The UK business of Ricoh Europe Holdings PLC is <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> operated by: (i) Ricoh Europe PLC, a company registered in England <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> under company number 00720944, with a registered office at 20 Triton <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> Street, London, NW1 3BF; (ii) Ricoh UK Limited, a company registered <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> in England under company number 01271033, with a registered office at <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> Ricoh House, 800 Pavilion Drive, Northampton, NN4 7YL; and (iii) Ricoh <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> Capital Limited, a company registered in England under company number <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> 03001351, with a registered office at 20 Triton Street, London, NW1 <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> 3BF Please consider the environment before printing this e-mail [3]<o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> This communication is for use by the intended recipient and contains <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> information that may be privileged, confidential or copyrighted under <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> applicable law. If you are not the intended recipient, you are hereby <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> formally notified that any use, copying or distribution of this <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> e-mail, in whole or in part, is strictly prohibited. Please notify the <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> sender by return e-mail and delete this e-mail from your system.<o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> Unless explicitly and conspicuously designated as "E-Contract <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> Intended”, this e-mail does not constitute a contract offer, a <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> contract amendment, or an acceptance of a contract offer. This e-mail <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> does not constitute a consent to the use of sender's contact <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> information for direct marketing purposes or for transfers of data to <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> third parties. [3]<o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> [3]<o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> <a href="https://www.chemours.com/en/email-disclaimer"><span style='color:windowtext;text-decoration:none'>https://www.chemours.com/en/email-disclaimer</span></a> [3]<o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> [3]<o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> This communication is for use by the intended recipient and contains <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> information that may be privileged, confidential or copyrighted under <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> applicable law. If you are not the intended recipient, you are hereby <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> formally notified that any use, copying or distribution of this <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> e-mail, in whole or in part, is strictly prohibited. Please notify the <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> sender by return e-mail and delete this e-mail from your system.<o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> Unless explicitly and conspicuously designated as "E-Contract <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> Intended”, this e-mail does not constitute a contract offer, a <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> contract amendment, or an acceptance of a contract offer. This e-mail <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> does not constitute a consent to the use of sender's contact <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> information for direct marketing purposes or for transfers of data to <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> third parties. [3]<o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> <a href="https://www.chemours.com/en/email-disclaimer"><span style='color:windowtext;text-decoration:none'>https://www.chemours.com/en/email-disclaimer</span></a> [3]<o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> Links:<o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> ------<o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> [1] <a href="http://www.moderndatasolusi.com/"><span style='color:windowtext;text-decoration:none'>http://www.moderndatasolusi.com/</span></a><o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> [2] <a href="https://goo.gl/maps/ta17fqnTWbL2"><span style='color:windowtext;text-decoration:none'>https://goo.gl/maps/ta17fqnTWbL2</span></a><o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> [3]<o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> <a href="https://learn.microsoft.com/en-us/exchange/mail-flow-best-practices/ho"><span style='color:windowtext;text-decoration:none'>https://learn.microsoft.com/en-us/exchange/mail-flow-best-practices/ho</span></a><o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> w-to-set-up-a-multifunction-device-or-application-to-send-email-using-<o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> microsoft-365-or-office-365#option-3-configure-a-connector-to-send-mai<o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> l-using-microsoft-365-or-office-365-smtp-relay<o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> [4]<o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> <a href="https://learn.microsoft.com/en-us/azure/active-directory/develop/quick"><span style='color:windowtext;text-decoration:none'>https://learn.microsoft.com/en-us/azure/active-directory/develop/quick</span></a><o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> start-configure-app-expose-web-apis<o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US>> [5] <a href="http://smtp.office365.com/"><span style='color:windowtext;text-decoration:none'>http://smtp.office365.com/</span></a><o:p></o:p></span></p></div></body></html>