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<span style="color:black">Dear Pelanggan Yth,</span><span style="font-size:11.0pt;line-height:115%;color:black"><o:p></o:p></span></p>
<p class="MsoNormal" style="text-align:justify;line-height:115%"><span style="color:black"><o:p> </o:p></span></p>
<p class="MsoNormal">Terima kasih atas kepercayaannya dalam menggunakan layanan PT. Linknet, TBK. <o:p></o:p></p>
<p class="MsoNormal" style="margin-top:8.0pt;text-align:justify">Bersama ini kami ingin memberikan informasi mengenai gangguan layanan yang sedang terjadi
<i><span style="color:red"><o:p></o:p></span></i></p>
<p class="MsoNormal" style="text-align:justify"><o:p> </o:p></p>
<p class="MsoNormal">Berkaitan dengan permasalahan yang terjadi, dapat kami informasikan saat ini tim kami sudah menemukan titik problem fo nya di JL.Melawai || Tikor : -6.2419894,106.8009242<o:p></o:p></p>
<p class="MsoNormal" style="margin-top:8.0pt;text-align:justify;line-height:115%">
<o:p> </o:p></p>
<p class="MsoNormal" style="text-align:justify;line-height:115%"><span style="color:black">Team kami sedang bertugas semaksimal mungkin dalam melakukan upaya agar kondisi kembali normal. Kami akan melakukan pemantauan prosesnya dan menginformasikan
<b>maksimal dalam 2 jam kedepan.<o:p></o:p></b></span></p>
<p class="MsoNormal" style="text-align:justify;line-height:115%"><span style="color:black"><o:p> </o:p></span></p>
<p class="MsoNormal">Jika membutuhkan informasi lebih lanjut mengenai hal ini, dapat mengirim email ke :<a href="mailto:corporate.helpdesk@linknet.co.id"><span style="color:#0563C1">corporate.helpdesk@linknet.co.id</span></a><o:p></o:p></p>
<p class="MsoNormal">dengan menyebutkan TicketID yang tertulis di atas.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Terima kasih<span style="font-size:11.0pt;color:black"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;color:black"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;color:black">Salam<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;color:black">Fajar<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;color:black"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;color:black"><o:p> </o:p></span></p>
<div>
<p class="MsoNormal" style="background:white"><span style="font-size:11.0pt;color:black">Linknet Corporate Helpdesk</span><span style="font-size:11.0pt;color:#212121"><o:p></o:p></span></p>
<p class="MsoNormal" style="background:white"><span style="font-size:11.0pt;color:black">24/7 Hotline : 021 – 29536830</span><span style="font-size:11.0pt;color:#212121"><o:p></o:p></span></p>
<p class="MsoNormal" style="background:white"><span style="font-size:11.0pt;color:black">Whatsapp : 0896-03000101</span><span style="font-size:11.0pt;color:#212121"><o:p></o:p></span></p>
<p class="MsoNormal" style="background:white"><span style="font-size:11.0pt;color:black">Email : <a href="mailto:corporate.helpdesk@linknet.co.id" target="_blank"><span style="color:black">corporate.helpdesk@linknet.co.id</span></a></span><span style="font-size:11.0pt;color:#212121"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;color:black"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;color:black"><o:p> </o:p></span></p>
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<p class="MsoNormal"><span style="font-size:11.0pt;color:black"><o:p> </o:p></span></p>
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<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">From:</span></b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"> Corporate Helpdesk
<br>
<b>Sent:</b> Friday, June 23, 2023 4:57 PM<br>
<b>To:</b> Rudhy Romadhona <rudhy@moderninternasional.co.id><br>
<b>Cc:</b> Elan Nuryatna <Elan.Nuryatna@linknet.co.id>; it.team@moderndatasolusi.com; Corporate Helpdesk <Corporate.Helpdesk@linknet.co.id><br>
<b>Subject:</b> Re: [EXTERNAL]Gangguan Koneksi di M00471-003 Modern Data Solusi (Jl. Sultan Hasanudin) || TTID : 10625860<o:p></o:p></span></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="xmsonormal"><span style="color:black">Dear Pelanggan Yang Terhormat,</span><span style="font-size:11.0pt;color:#212121"><br>
<br>
</span><span style="color:black">Terima kasih atas kepercayaannya telah menggunakan jasa layanan LinkNet.</span><span style="color:#212121"><o:p></o:p></span></p>
<p class="xmsonormal"><span style="color:black"> </span><span style="color:#212121"><o:p></o:p></span></p>
<p class="xmsonormal"><span style="color:black">Bersama ini kami ingin memberikan informasi mengenai gangguan layanan yang sedang terjadi</span><span style="color:#212121"><o:p></o:p></span></p>
<p class="xmsonormal"><span style="color:black"> </span><span style="color:#212121"><o:p></o:p></span></p>
<p class="xmsonormal"><span style="color:black">Berkaitan dengan permasalahan yang terjadi, dapat kami informasikan saat ini tim kami sedang pengecekan di sisi POP Linknet</span><span style="color:#212121"><o:p></o:p></span></p>
<p class="xmsonormal"><span style="color:black"> </span><span style="color:#212121"><o:p></o:p></span></p>
<p class="xmsonormal" style="text-align:justify;line-height:13.8pt"><span style="color:black">Team kami sedang bertugas semaksimal mungkin dalam melakukan upaya agar kondisi kembali normal. </span><span style="color:#212121"><o:p></o:p></span></p>
<p class="xmsonormal" style="text-align:justify;line-height:13.8pt"><span style="color:#212121"><o:p> </o:p></span></p>
<p class="xmsonormal"><span style="color:black">Jika membutuhkan informasi lebih lanjut mengenai hal ini, dapat mengirim email ke :</span><span style="font-size:11.0pt;color:#212121"><a href="mailto:corporate.helpdesk@linknet.co.id" target="_blank"><span style="font-size:12.0pt;color:black">corporate.helpdesk@linknet.co.id</span></a></span><span style="color:#212121"><o:p></o:p></span></p>
<p class="xmsonormal"><span style="color:black">dengan menyebutkan TicketID yang tertulis di atas.</span><span style="color:#212121"><o:p></o:p></span></p>
<p class="xmsonormal"><span style="color:black"> </span><span style="color:#212121"><o:p></o:p></span></p>
<p class="xmsonormal"><span style="color:black">Salam</span><span style="color:#212121"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:black">Rahmat</span><span style="font-family:"Calibri",sans-serif;color:black">
<o:p></o:p></span></p>
<p><span style="font-family:"Calibri",sans-serif;color:black"><o:p> </o:p></span></p>
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<p class="xmsonormal"><b><span style="color:black">Linknet Corporate Helpdesk</span></b><span style="color:#212121"><o:p></o:p></span></p>
<p class="xmsonormal"><span style="color:black">24/7 Hotline : 021 – 29536830</span><span style="color:#212121"><o:p></o:p></span></p>
<p class="xmsonormal"><span style="color:black">Whatsapp : 0896-03000101</span><span style="color:#212121"><o:p></o:p></span></p>
<p class="xmsonormal"><span style="color:black">Email : </span><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#212121"><a href="mailto:corporate.helpdesk@linknet.co.id" target="_blank" id="LPNoLP"><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black">corporate.helpdesk@linknet.co.id</span></a></span><span style="color:#212121"><o:p></o:p></span></p>
<p class="xmsonormal"><span style="color:#212121"> <o:p></o:p></span></p>
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<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black">From:</span></b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black"> Rudhy Romadhona <<a href="mailto:rudhy@moderninternasional.co.id">rudhy@moderninternasional.co.id</a>><br>
<b>Sent:</b> Friday, June 23, 2023 4:17 PM<br>
<b>To:</b> Corporate Helpdesk<br>
<b>Cc:</b> Elan Nuryatna; <a href="mailto:it.team@moderndatasolusi.com">it.team@moderndatasolusi.com</a><br>
<b>Subject:</b> Re: [EXTERNAL]Gangguan Koneksi di M00471-003 Modern Data Solusi (Jl. Sultan Hasanudin) || TTID : 10625860</span><span style="font-family:"Calibri",sans-serif;color:black">
<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-family:"Calibri",sans-serif;color:black"> <o:p></o:p></span></p>
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<span style="font-size:9.0pt;font-family:wf_segoe-ui_normal;color:#212121">Some people who received this message don't often get email from
<a href="mailto:rudhy@moderninternasional.co.id">rudhy@moderninternasional.co.id</a>.
<a href="https://aka.ms/LearnAboutSenderIdentification">Learn why this is important</a><o:p></o:p></span></p>
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<strong><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:red">EXTERNAL EMAIL :</span></strong><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:red">
<br>
Jangan buka attachment atau link, jika pengirim tidak dikenal. <br>
<em><span style="font-family:"Arial",sans-serif">Please do not open attachment or link, if you don’t know the sender</span></em>.</span><o:p></o:p></p>
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<p><span style="font-family:"Calibri",sans-serif;color:black">Dear Link Net,<o:p></o:p></span></p>
<p><span style="font-family:"Calibri",sans-serif;color:black"><o:p> </o:p></span></p>
<p><span style="font-family:"Calibri",sans-serif;color:black">Mohon update informasi terbarunya terkait perbaikan masalah ini.<o:p></o:p></span></p>
<p><span style="font-family:"Calibri",sans-serif;color:black"><o:p> </o:p></span></p>
<p><span style="font-family:"Calibri",sans-serif;color:black">Salam,<o:p></o:p></span></p>
<p><span style="font-family:"Calibri",sans-serif;color:black">Rudhy<o:p></o:p></span></p>
<p><span style="font-family:"Calibri",sans-serif;color:black"><o:p> </o:p></span></p>
<p id="reply-intro"><span style="font-family:"Calibri",sans-serif;color:black">On 23-06-2023 13:20, Corporate Helpdesk wrote:<o:p></o:p></span></p>
<blockquote style="border:none;border-left:solid #1010FF 1.5pt;padding:0in 0in 0in 5.0pt;margin-left:0in;margin-right:0in">
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<p class="MsoNormal"><span style="font-family:"Courier New";color:black">Dear Pelanggan Yang Terhormat,<br>
<br>
Kami informasikan terkait case yang terjadi sudah dieskalasikan pada team network dengan tiket : 10625860<br>
Dan sudah diinformasikan oleh team kami melalui email sebelumnya (by attach)<br>
Informasi selanjutnya akan kami update kembali.<br>
Demikian informasi yang dapat kami sampaikan, Terima kasih.<br>
<br>
Best Regards,<br>
Hasbi<br>
<br>
Linknet Corporate Helpdesk<br>
24/7 Hotline : 021 – 29536830<br>
Whatsapp : 0896-03000101<br>
Email : <a href="mailto:corporate.helpdesk@linknet.co.id">corporate.helpdesk@linknet.co.id</a><br>
<br>
<br>
------------------- Original Message -------------------<br>
From: <a href="mailto:rudhy@moderninternasional.co.id">rudhy@moderninternasional.co.id</a><br>
Received: 6/23/2023<br>
To: <Corporate Helpdesk>; Corporate Helpdesk; <a href="mailto:Corporate.Helpdesk@linknet.co.id">
Corporate.Helpdesk@linknet.co.id</a><br>
Cc: <a href="mailto:Elan.Nuryatna@linknet.co.id">Elan.Nuryatna@linknet.co.id</a>;
<a href="mailto:Elan.Nuryatna@linknet.co.id">Elan.Nuryatna@linknet.co.id</a>; <a href="mailto:it.team@moderndatasolusi.com">
it.team@moderndatasolusi.com</a><br>
Subject: [EXTERNAL]Gangguan Koneksi di M00471-003 Modern Data Solusi (Jl. Sultan Hasanudin)<br>
<br>
<br>
<br>
Some people who received this message don't often get email from <a href="mailto:rudhy@moderninternasional.co.id">
rudhy@moderninternasional.co.id</a>. Learn why this is important<<a href="https://aka.ms/LearnAboutSenderIdentification" target="_blank">https://aka.ms/LearnAboutSenderIdentification</a>><br>
<br>
<br>
________________________________<br>
EXTERNAL EMAIL :<br>
Jangan buka attachment atau link, jika pengirim tidak dikenal.<br>
Please do not open attachment or link, if you don’t know the sender.<br>
________________________________<br>
<br>
<br>
<br>
Dear Link Net,<br>
<br>
<br>
Berikut data kami:<br>
<br>
- ID Pelanggan : M00471-003<br>
<br>
- a.n. : PT Modern Data Solusi<br>
<br>
- alamat : Jl. Sultan Hasanudin Dalam No. 72 Melawai, Kebayoran Baru, Jakarta Selatan.<br>
<br>
<br>
Saat ini koneksi Link Net di tempat kami mengalami gangguan seperti foto terlampir<br>
<br>
<br>
[5481fcd6.png]<br>
<br>
lampu indikator FO berwarna oren pada ONT, indikasi FO Cut. Mohon bisa diperbaiki demi kelancaran operasional kantor kami.<br>
<br>
Atas perhatiannya diucapkan terima kasih.<br>
<br>
<br>
Salam,<br>
<br>
Rudhy<o:p></o:p></span></p>
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