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</o:shapelayout></xml><![endif]--></head><body lang=EN-ID link="#0563C1" vlink="#954F72" style='word-wrap:break-word'><div class=WordSection1><p class=MsoNormal><b><u><span lang=EN-US style='mso-fareast-language:EN-US'>Hi Helpdesk,<o:p></o:p></span></u></b></p><p class=MsoNormal><span lang=EN-US style='mso-fareast-language:EN-US'><o:p> </o:p></span></p><p class=MsoNormal><span lang=EN-US style='mso-fareast-language:EN-US'>Tolong assign teknisi ke Amazon hari Senin untuk setting / relocating card reader. Panduan dan instruksi terlampir<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US style='mso-fareast-language:EN-US'><o:p> </o:p></span></p><p class=MsoNormal><span lang=EN-US style='mso-fareast-language:EN-US'>Thank you. <o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US style='mso-fareast-language:EN-US'><o:p> </o:p></span></p><div><p class=MsoNormal><span lang=EN-US style='font-size:10.0pt;font-family:"Tahoma",sans-serif'>Regards,<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US style='font-size:10.0pt;font-family:"Tahoma",sans-serif'>Soenwono Suprapto | GMA & Direct Dept Head<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US style='font-size:10.0pt;font-family:"Tahoma",sans-serif'>T: +62 21-27937489<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US style='font-size:10.0pt;font-family:"Tahoma",sans-serif'>F: +62 21-27937486<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US style='font-size:10.0pt;font-family:"Tahoma",sans-serif'>M: +62-87771697791<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US style='font-size:10.0pt;font-family:"Tahoma",sans-serif'><a href="http://www.moderndatasolusi.com/"><span style='color:blue'>www.moderndatasolusi.com</span></a><o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US style='font-size:10.0pt;font-family:"Tahoma",sans-serif'><o:p> </o:p></span></p><p class=MsoNormal><b><u><span lang=EN-US style='font-size:10.0pt;font-family:"Tahoma",sans-serif'>PT MODERN DATA SOLUSI <o:p></o:p></span></u></b></p><p class=MsoNormal><span lang=EN-US><a href="https://goo.gl/maps/ta17fqnTWbL2"><span style='font-size:10.0pt;font-family:"Arial",sans-serif;color:black;background:white;text-decoration:none'>JL. Sultan Iskandar Muda No. 29, Kebayoran Lama Utara, Kebayoran Lama - Jakarta Selatan 12240</span></a></span><span lang=EN-US style='font-size:10.0pt;font-family:"Arial",sans-serif;color:#222222;background:white'><o:p></o:p></span></p><p class=MsoNormal><span lang=EN-GB><img border=0 width=195 height=84 style='width:2.0312in;height:.875in' id="Picture_x0020_3" src="cid:image001.png@01D9C18A.28F717B0"></span><span lang=EN-US style='font-size:10.0pt;font-family:"Arial",sans-serif;color:#222222;background:white'><o:p></o:p></span></p></div><p class=MsoNormal><span lang=EN-US style='mso-fareast-language:EN-US'><o:p> </o:p></span></p><div><div style='border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0cm 0cm 0cm'><p class=MsoNormal><b><span lang=EN-US>From:</span></b><span lang=EN-US> Andriano, Rudi <andriaru@amazon.id> <br><b>Sent:</b> 28 July 2023 11:38<br><b>To:</b> Woods, John [C] <johwo@amazon.com><br><b>Cc:</b> soenwono <soenwono@moderndatasolusi.com><br><b>Subject:</b> RE: Action Required: Secure Print Software Update for Ricoh printers<o:p></o:p></span></p></div></div><p class=MsoNormal><o:p> </o:p></p><div><p class=MsoNormal><span lang=EN-US>Hi John, <o:p></o:p></span></p><div><p class=MsoNormal><span lang=EN-US><o:p> </o:p></span></p></div><div><p class=MsoNormal><span lang=EN-US>Is this activity has been completed? Because we have problem with the printer badge, if the activity completed without ticket or notification please do rollback.<o:p></o:p></span></p></div></div><div><p class=MsoNormal><span lang=EN-US><o:p> </o:p></span></p><div><p class=MsoNormal><span lang=EN-US>On Jul 26, 2023 02:48, "Woods, John [C]" <<a href="mailto:johwo@amazon.com">johwo@amazon.com</a>> wrote:<o:p></o:p></span></p></div></div><div><div><p class=MsoNormal><span lang=EN-US>Hello Soenwono.<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US> <o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US>Can you reply to Rudi with the name of the Service Tech that we will be sending on Thursday morning?<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US> <o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US>Thank you.<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US> <o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US>John<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US> <o:p></o:p></span></p><div><p class=MsoNormal style='margin-top:3.0pt'><span lang=EN-US>John Woods |Global Service Delivery Manager | Ricoh USA @ Amazon<o:p></o:p></span></p><p class=MsoNormal style='margin-bottom:1.0pt'><span lang=EN-US><a href="mailto:johwo@amazon.com">johwo@amazon.com</a> | <a href="mailto:john.woods@ricoh-usa.com">john.woods@ricoh-usa.com</a> | M: 206-743-7989<o:p></o:p></span></p><p class=MsoNormal style='margin-top:6.0pt'><span lang=EN-US style='color:#1F497D'><img border=0 width=88 height=29 style='width:.9166in;height:.302in' id="_x0000_i1026" src="cid:image002.gif@01D9BEF6.427CD5D0"></span><span lang=EN-US><o:p></o:p></span></p></div><p class=MsoNormal><span lang=EN-US> <o:p></o:p></span></p><div><div style='border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0cm 0cm 0cm'><p class=MsoNormal><b><span lang=EN-US>From:</span></b><span lang=EN-US> Andriano, Rudi <<a href="mailto:andriaru@amazon.id">andriaru@amazon.id</a>> <br><b>Sent:</b> Monday, July 24, 2023 8:41 PM<br><b>To:</b> Woods, John [C] <<a href="mailto:johwo@amazon.com">johwo@amazon.com</a>><br><b>Cc:</b> soenwono <<a href="mailto:soenwono@moderndatasolusi.com">soenwono@moderndatasolusi.com</a>>; Cravens, William [C] <<a href="mailto:cravewil@amazon.com">cravewil@amazon.com</a>>; Castillo (EE), Sergio <<a href="mailto:sercasts@amazon.com">sercasts@amazon.com</a>>; Grenier, Nicholas [C] <<a href="mailto:ngrenier@amazon.com">ngrenier@amazon.com</a>>; Powell, Patience [C] <<a href="mailto:patienp@amazon.com">patienp@amazon.com</a>>; Johnson, Dave [C] <<a href="mailto:jhdave@amazon.com">jhdave@amazon.com</a>>; cis-print-team <<a href="mailto:cis-print-team@amazon.com">cis-print-team@amazon.com</a>><br><b>Subject:</b> Re: Action Required: Secure Print Software Update for Ricoh printers<o:p></o:p></span></p></div></div><p class=MsoNormal><span lang=EN-US> <o:p></o:p></span></p><p class=MsoNormal style='margin-bottom:12.0pt'><br>Hi John,<br><br>Thank You for your information, may I have the name of Service Technician? I need to register them to enter AMZ Building. <span lang=EN-US><o:p></o:p></span></p><div><div><p class=MsoNormal style='margin-bottom:12.0pt'>Best Regards,<br>Rudi Andriano <span lang=EN-US><o:p></o:p></span></p></div></div><p class=MsoNormal> <span lang=EN-US><o:p></o:p></span></p><p class=MsoNormal style='margin-bottom:12.0pt'> <span lang=EN-US><o:p></o:p></span></p><p class=MsoNormal> <span lang=EN-US><o:p></o:p></span></p><div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0cm 0cm 0cm'><p class=MsoNormal><b><span lang=EN-US style='font-size:12.0pt;color:black'>From: </span></b><span lang=EN-US style='font-size:12.0pt;color:black'>"Woods, John [C]" <<a href="mailto:johwo@amazon.com">johwo@amazon.com</a>><br><b>Date: </b>Monday, 24 July 2023 23.58<br><b>To: </b>"Andriano, Rudi" <<a href="mailto:andriaru@amazon.id">andriaru@amazon.id</a>><br><b>Cc: </b>soenwono <<a href="mailto:soenwono@moderndatasolusi.com">soenwono@moderndatasolusi.com</a>>, "<'William Cravens'>", "Cravens, William [C]" <<a href="mailto:cravewil@amazon.com">cravewil@amazon.com</a>>, "<'Rose Stark'>", "<'Eric Darnell'>", "Castillo (EE), Sergio" <<a href="mailto:sercasts@amazon.com">sercasts@amazon.com</a>>, "<'Chris Read'>", "Woods, John [C]" <<a href="mailto:johwo@amazon.com">johwo@amazon.com</a>>, "<'Nicholas Grenier'>", "Grenier, Nicholas [C]" <<a href="mailto:ngrenier@amazon.com">ngrenier@amazon.com</a>>, "<'Patience Powell'>", "Powell, Patience [C]" <<a href="mailto:patienp@amazon.com">patienp@amazon.com</a>>, "Johnson, Dave [C]" <<a href="mailto:jhdave@amazon.com">jhdave@amazon.com</a>>, cis-print-team <<a href="mailto:cis-print-team@amazon.com">cis-print-team@amazon.com</a>><br><b>Subject: </b>Action Required: Secure Print Software Update for Ricoh printers</span><span lang=EN-US><o:p></o:p></span></p></div><div><p class=MsoNormal><span lang=EN-US> <o:p></o:p></span></p></div><p class=MsoNormal><span lang=EN-US>Hello Rudi.<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US> <o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US>I hope this message finds you well and in good spirit.<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US> <o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US>Ricoh has been asked to update the printers at CGK13 to Secure Print. We will update the printers to Secure Print on <span style='background:yellow;mso-highlight:yellow'>Thursday July 27 at 9:00 AM local time. </span><o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US> <o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US>While we are able to perform 99% of the update remotely we do need to send a Ricoh Service Technician to change the port the badge reader is connected and your assistance with testing once the devices are updated. We have scheduled the Service Technician for the same time – Thursday July 27 at 9:00 AM<span style='background:yellow;mso-highlight:yellow'> </span><o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US> <o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US>To make users aware of this update please place a copy of the attached sign on each printer the evening before to notify users. Downtime should be minimal. Additional information on Secure Print can be found on <span class=ui-provider><i>it.amazon.com/simpleprint</i> </span><o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US> <o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US>Please let our team know if you have any questions or concerns. We are looking forward to upgrading your devices!<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US> <o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US>Best regards,<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US> <o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US>John<o:p></o:p></span></p><p class=MsoNormal style='margin-top:3.0pt'><span lang=EN-US>John Woods |Global Service Delivery Manager | Ricoh USA @ Amazon<o:p></o:p></span></p><p class=MsoNormal style='margin-bottom:1.0pt'><span lang=EN-US><a href="mailto:johwo@amazon.com">johwo@amazon.com</a> | <a href="mailto:john.woods@ricoh-usa.com">john.woods@ricoh-usa.com</a> | M: 206-743-7989<o:p></o:p></span></p><p class=MsoNormal style='margin-top:6.0pt'><span lang=EN-US style='color:#1F497D'><img border=0 width=88 height=29 style='width:.9166in;height:.302in' id="Picture_x0020_1" src="cid:image003.gif@01D9BEF6.427CD5D0"></span><span lang=EN-US><o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US> <o:p></o:p></span></p></div></div></div></body></html>