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</o:shapelayout></xml><![endif]--></head><body lang=EN-ID link="#0563C1" vlink="#954F72" style='word-wrap:break-word'><div class=WordSection1><p class=MsoNormal><span lang=EN-US style='font-size:11.0pt;mso-fareast-language:EN-US'>Hi Pat,<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US style='font-size:11.0pt;mso-fareast-language:EN-US'><o:p> </o:p></span></p><p class=MsoNormal><span lang=EN-US style='font-size:11.0pt;mso-fareast-language:EN-US'>My service team already removed the system home button. Picture below. Anything else before my service team leave the site? Please advise<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US style='font-size:11.0pt;mso-fareast-language:EN-US'><o:p> </o:p></span></p><p class=MsoNormal><span lang=EN-US style='font-size:11.0pt;mso-fareast-language:EN-US'><img width=475 height=267 style='width:4.9479in;height:2.7812in' id="Picture_x0020_23" src="cid:image001.jpg@01D9D1E3.711CE240"></span><span lang=EN-US style='font-size:11.0pt;mso-fareast-language:EN-US'><o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US style='font-size:11.0pt;mso-fareast-language:EN-US'><o:p> </o:p></span></p><p class=MsoNormal><span lang=EN-US style='font-size:11.0pt;mso-fareast-language:EN-US'>Thank you<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US style='font-size:11.0pt;mso-fareast-language:EN-US'><o:p> </o:p></span></p><div><p class=MsoNormal><span lang=EN-US style='font-family:"Tahoma",sans-serif'>Regards,<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US style='font-family:"Tahoma",sans-serif'>Soenwono Suprapto | GMA & Direct Dept Head<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US style='font-family:"Tahoma",sans-serif'>T: +62 21-27937489<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US style='font-family:"Tahoma",sans-serif'>F: +62 21-27937486<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US style='font-family:"Tahoma",sans-serif'>M: +62-87771697791<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US style='font-family:"Tahoma",sans-serif'><a href="http://www.moderndatasolusi.com/"><span style='color:blue'>www.moderndatasolusi.com</span></a><o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US style='font-family:"Tahoma",sans-serif'><o:p> </o:p></span></p><p class=MsoNormal><b><u><span lang=EN-US style='font-family:"Tahoma",sans-serif'>PT MODERN DATA SOLUSI <o:p></o:p></span></u></b></p><p class=MsoNormal><span lang=EN-US style='font-size:11.0pt'><a href="https://goo.gl/maps/ta17fqnTWbL2"><span style='font-size:10.0pt;font-family:"Arial",sans-serif;color:black;background:white;text-decoration:none'>JL. Sultan Iskandar Muda No. 29, Kebayoran Lama Utara, Kebayoran Lama - Jakarta Selatan 12240</span></a></span><span lang=EN-US style='font-family:"Arial",sans-serif;color:#222222;background:white'><o:p></o:p></span></p><p class=MsoNormal><span lang=EN-GB style='font-size:11.0pt'><img border=0 width=195 height=84 style='width:2.0312in;height:.875in' id="Picture_x0020_17" src="cid:image002.png@01D9D1E3.711CE240"></span><span lang=EN-US style='font-family:"Arial",sans-serif;color:#222222;background:white'><o:p></o:p></span></p></div><p class=MsoNormal><span lang=EN-US style='font-size:11.0pt;mso-fareast-language:EN-US'><o:p> </o:p></span></p><div><div style='border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0cm 0cm 0cm'><p class=MsoNormal><b><span lang=EN-US style='font-size:11.0pt'>From:</span></b><span lang=EN-US style='font-size:11.0pt'> Soenwono <soenwono@moderndatasolusi.com> <br><b>Sent:</b> 16 August 2023 12:44<br><b>To:</b> 'Patricia Foong' <Patricia.Foong@ricoh.com.my>; 'Henry Sutanto' <henry.sutanto@moderndatasolusi.com>; 'idris@moderndatasolusi.com' <idris@moderndatasolusi.com><br><b>Cc:</b> 'Erik Reinaldo' <Erik@moderndatasolusi.com>; 'it.team' <it.team@moderndatasolusi.com><br><b>Subject:</b> RE: Pulogadung PH (PUL2) : Pull printer software post upgrade status<o:p></o:p></span></p></div></div><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal><span lang=EN-US style='font-size:11.0pt;mso-fareast-language:EN-US'>Oh Yes its 18<sup>th</sup> Aug. <o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US style='font-size:11.0pt;mso-fareast-language:EN-US'><o:p> </o:p></span></p><p class=MsoNormal><span lang=EN-US style='font-size:11.0pt;mso-fareast-language:EN-US'>Thank you<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US style='font-size:11.0pt;mso-fareast-language:EN-US'><o:p> </o:p></span></p><div><p class=MsoNormal><span lang=EN-US style='font-family:"Tahoma",sans-serif'>Regards,<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US style='font-family:"Tahoma",sans-serif'>Soenwono Suprapto | GMA & Direct Dept Head<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US style='font-family:"Tahoma",sans-serif'>T: +62 21-27937489<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US style='font-family:"Tahoma",sans-serif'>F: +62 21-27937486<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US style='font-family:"Tahoma",sans-serif'>M: +62-87771697791<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US style='font-family:"Tahoma",sans-serif'><a href="http://www.moderndatasolusi.com/"><span style='color:blue'>www.moderndatasolusi.com</span></a><o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US style='font-family:"Tahoma",sans-serif'><o:p> </o:p></span></p><p class=MsoNormal><b><u><span lang=EN-US style='font-family:"Tahoma",sans-serif'>PT MODERN DATA SOLUSI <o:p></o:p></span></u></b></p><p class=MsoNormal><span lang=EN-US style='font-size:11.0pt'><a href="https://goo.gl/maps/ta17fqnTWbL2"><span style='font-size:10.0pt;font-family:"Arial",sans-serif;color:black;background:white;text-decoration:none'>JL. Sultan Iskandar Muda No. 29, Kebayoran Lama Utara, Kebayoran Lama - Jakarta Selatan 12240</span></a></span><span lang=EN-US style='font-family:"Arial",sans-serif;color:#222222;background:white'><o:p></o:p></span></p><p class=MsoNormal><span lang=EN-GB style='font-size:11.0pt'><img border=0 width=195 height=84 style='width:2.0312in;height:.875in' id="_x0000_i1062" src="cid:image002.png@01D9D1E3.711CE240"></span><span lang=EN-US style='font-family:"Arial",sans-serif;color:#222222;background:white'><o:p></o:p></span></p></div><p class=MsoNormal><span lang=EN-US style='font-size:11.0pt;mso-fareast-language:EN-US'><o:p> </o:p></span></p><div><div style='border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0cm 0cm 0cm'><p class=MsoNormal><b><span lang=EN-US style='font-size:11.0pt'>From:</span></b><span lang=EN-US style='font-size:11.0pt'> Patricia Foong <<a href="mailto:Patricia.Foong@ricoh.com.my">Patricia.Foong@ricoh.com.my</a>> <br><b>Sent:</b> Wednesday, August 16, 2023 12:19 PM<br><b>To:</b> soenwono <<a href="mailto:soenwono@moderndatasolusi.com">soenwono@moderndatasolusi.com</a>>; Henry Sutanto <<a href="mailto:henry.sutanto@moderndatasolusi.com">henry.sutanto@moderndatasolusi.com</a>>; <a href="mailto:idris@moderndatasolusi.com">idris@moderndatasolusi.com</a><br><b>Cc:</b> Erik Reinaldo <<a href="mailto:Erik@moderndatasolusi.com">Erik@moderndatasolusi.com</a>>; 'it.team' <<a href="mailto:it.team@moderndatasolusi.com">it.team@moderndatasolusi.com</a>><br><b>Subject:</b> RE: Pulogadung PH (PUL2) : Pull printer software post upgrade status<o:p></o:p></span></p></div></div><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal><span lang=EN-US style='font-size:11.0pt'>Thanks Sun Sun and I believe you are referring to 18<sup>th</sup> Aug and not 19<sup>th</sup> Aug as is a Saturday. <o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US style='font-size:11.0pt'><o:p> </o:p></span></p><p class=MsoNormal><span lang=EN-US style='font-size:11.0pt'>Kindly update once it is done and revert if there is any issue.<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US style='font-size:11.0pt'><o:p> </o:p></span></p><p class=MsoNormal><span lang=EN-US style='font-size:11.0pt'>Cheers.<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US style='font-size:11.0pt'><o:p> </o:p></span></p><p class=MsoNormal><span lang=EN-US style='font-size:11.0pt'><o:p> </o:p></span></p><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><b><span lang=EN-US style='font-size:11.0pt;font-family:"Times New Roman",serif;color:#3B9B4B;mso-ligatures:standardcontextual;mso-fareast-language:JA'>Advance Leave Notice: </span></b><b><span lang=EN-US style='font-size:11.0pt;font-family:"Times New Roman",serif;color:#2F5496;mso-ligatures:standardcontextual;mso-fareast-language:JA'>28<sup>th</sup> Jul (2<sup>nd</sup> half) And 28<sup>th</sup> Aug</span></b><b><span lang=EN-US style='font-size:11.0pt;font-family:"Times New Roman",serif;color:#2F5496;mso-fareast-language:JA'><o:p></o:p></span></b></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><b><span lang=EN-US style='font-size:11.0pt;font-family:"Times New Roman",serif;color:#3B9B4B;mso-ligatures:standardcontextual;mso-fareast-language:JA'>Public Holiday: </span></b><b><span lang=EN-US style='font-size:11.0pt;font-family:"Times New Roman",serif;color:#2F5496;mso-ligatures:standardcontextual;mso-fareast-language:JA'> Nil </span></b><b><span lang=EN-US style='font-size:11.0pt;font-family:"Times New Roman",serif;color:#2F5496;mso-fareast-language:JA'><o:p></o:p></span></b></p><p class=MsoNormal><b><span lang=EN-US style='font-size:11.0pt;font-family:"Times New Roman",serif;color:#2F5496;mso-ligatures:standardcontextual;mso-fareast-language:JA'><o:p> </o:p></span></b></p><p class=MsoNormal><b><span lang=EN-US style='font-size:11.0pt;font-family:"Times New Roman",serif;color:#2F5496;mso-ligatures:standardcontextual;mso-fareast-language:JA'><o:p> </o:p></span></b></p><p class=MsoNormal><b><span lang=EN-US style='font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual'><o:p> </o:p></span></b></p><p class=MsoNormal style='margin-bottom:6.0pt;text-autospace:none'><b><span lang=EN-US style='font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual'>Thank you.</span></b><b><span lang=EN-US style='font-family:"Times New Roman",serif;color:black;mso-ligatures:standardcontextual'><o:p></o:p></span></b></p><p class=MsoNormal style='margin-bottom:6.0pt;text-autospace:none'><b><span lang=EN-US style='font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual'>Patricia Foong </span></b><span lang=EN-US style='font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual'><br>Senior Global Account Coordinator<br>Ricoh Global Services Greater Asia Pacific<br>Business Operation Division<o:p></o:p></span></p><p class=MsoNormal style='margin-bottom:6.0pt;text-autospace:none'><span lang=EN-US style='font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual'>Mobile Phone : +6016 410 4493<o:p></o:p></span></p><p class=MsoNormal style='margin-bottom:12.0pt;text-autospace:none'><u><span lang=EN-US style='font-size:11.0pt;font-family:"Arial",sans-serif;color:#0070C0;mso-ligatures:standardcontextual'><a href="mailto:patricia.foong@ricoh.com.my"><span style='color:#0070C0'>patricia.foong@ricoh.com.my</span></a></span></u><b><span lang=EN-US style='font-size:11.0pt;color:#2F5496;mso-ligatures:standardcontextual'><o:p></o:p></span></b></p><p class=MsoNormal style='margin-bottom:6.0pt;text-autospace:none'><b><span lang=EN-US style='font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual'>RICOH (Malaysia) Sdn Bhd (10078-W)</span></b><span lang=EN-US style='font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual'> <o:p></o:p></span></p><p class=MsoNormal style='text-autospace:none'><span lang=EN-US style='font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual'>UG-D6, Level Upper Ground,<o:p></o:p></span></p><p class=MsoNormal style='text-autospace:none'><span lang=DE style='font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual'>Utropolis Suites 2, Jalan Kontraktor U1/14,<o:p></o:p></span></p><p class=MsoNormal style='text-autospace:none'><span lang=EN-US style='font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual'>40150 Shah Alam, Selangor,<o:p></o:p></span></p><p class=MsoNormal style='text-autospace:none'><span lang=EN-US style='font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual'>Malaysia.<o:p></o:p></span></p><p class=MsoNormal style='line-height:105%'><span lang=EN-US style='font-size:11.0pt;line-height:105%;font-family:"Arial",sans-serif;color:#666666;mso-ligatures:standardcontextual'><o:p> </o:p></span></p><p class=MsoNormal style='line-height:105%'><span lang=EN-US style='font-size:11.0pt;line-height:105%;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual'>Service Hotline: 1300 88 8228<o:p></o:p></span></p><p class=MsoNormal style='line-height:105%'><span lang=EN-US style='font-size:11.0pt;line-height:105%;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual'>Website:</span><span lang=EN-US style='font-size:11.0pt;line-height:105%;font-family:"Arial",sans-serif;color:#666666;mso-ligatures:standardcontextual'> </span><span lang=EN-US style='font-size:11.0pt;line-height:105%;font-family:"Arial",sans-serif;color:black;mso-ligatures:standardcontextual'><a href="http://www.ricoh.com.my/"><span style='color:blue'>www.ricoh.com.my</span></a><o:p></o:p></span></p><p class=MsoNormal style='margin-bottom:6.0pt;text-autospace:none'><u><span lang=EN-US style='font-size:11.0pt;font-family:"Arial",sans-serif;color:blue;mso-ligatures:standardcontextual'><o:p><span style='text-decoration:none'> </span></o:p></span></u></p><p class=MsoNormal style='line-height:105%'><a href="https://www.ricoh.com.my/"><span lang=EN-US style='font-size:11.0pt;line-height:105%;color:black;text-decoration:none'><img border=0 width=600 height=184 style='width:6.25in;height:1.9166in' id="_x0000_i1061" src="cid:image003.jpg@01D9D1E3.711CE240"></span></a><span lang=EN-US style='font-size:11.0pt;line-height:105%;color:black;mso-ligatures:standardcontextual'><o:p></o:p></span></p><p class=MsoNormal style='line-height:105%'><span lang=EN-US style='font-size:11.0pt;line-height:105%;color:black;mso-ligatures:standardcontextual'><o:p> </o:p></span></p><p class=MsoNormal><i><span lang=EN-US style='font-size:9.0pt;color:#3F621F;mso-ligatures:standardcontextual'>This message together with any attachments is confidential and intended solely for the person or entity to whom it is addressed. It contains information that is confidential and that may be legally privileged. If you are not the intended recipient (or if you have received this message in error), please notify the sender immediately by replying to this message and delete this e-mail (and any other record of it) from your system. Please do not copy or use it for any purpose. Recipient is advised to check this email and any attachments for the presence of trojans or viruses. The company accepts no liability for any damage caused by any virus transmitted by this email.<o:p></o:p></span></i></p></div><p class=MsoNormal><span lang=EN-US style='font-size:11.0pt'><o:p> </o:p></span></p><div><div style='border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0cm 0cm 0cm'><p class=MsoNormal><b><span lang=EN-US style='font-size:11.0pt'>From:</span></b><span lang=EN-US style='font-size:11.0pt'> Soenwono <<a href="mailto:soenwono@moderndatasolusi.com">soenwono@moderndatasolusi.com</a>> <br><b>Sent:</b> Wednesday, August 16, 2023 12:54 PM<br><b>To:</b> Patricia Foong <<a href="mailto:Patricia.Foong@ricoh.com.my">Patricia.Foong@ricoh.com.my</a>>; Henry Sutanto <<a href="mailto:henry.sutanto@moderndatasolusi.com">henry.sutanto@moderndatasolusi.com</a>>; <a href="mailto:idris@moderndatasolusi.com">idris@moderndatasolusi.com</a><br><b>Cc:</b> Erik Reinaldo <<a href="mailto:Erik@moderndatasolusi.com">Erik@moderndatasolusi.com</a>>; 'it.team' <<a href="mailto:it.team@moderndatasolusi.com">it.team@moderndatasolusi.com</a>><br><b>Subject:</b> RE: Pulogadung PH (PUL2) : Pull printer software post upgrade status<o:p></o:p></span></p></div></div><p class=MsoNormal><span lang=EN-US><o:p> </o:p></span></p><p class=MsoNormal><b><u><span lang=EN-US style='font-size:11.0pt'>Hi Patricia,<o:p></o:p></span></u></b></p><p class=MsoNormal><span lang=EN-US style='font-size:11.0pt'><o:p> </o:p></span></p><p class=MsoNormal><span lang=EN-US style='font-size:11.0pt'>Noted, my service team will visit GSK on this Friday 19 Aug to remove the system home button ya<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US style='font-size:11.0pt'><o:p> </o:p></span></p><p class=MsoNormal><span lang=EN-US style='font-size:11.0pt'>Thank you. <o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US style='font-size:11.0pt'><o:p> </o:p></span></p><div><p class=MsoNormal><span lang=EN-US style='font-family:"Tahoma",sans-serif'>Regards,<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US style='font-family:"Tahoma",sans-serif'>Soenwono Suprapto | GMA & Direct Dept Head<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US style='font-family:"Tahoma",sans-serif'>T: +62 21-27937489<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US style='font-family:"Tahoma",sans-serif'>F: +62 21-27937486<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US style='font-family:"Tahoma",sans-serif'>M: +62-87771697791<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US style='font-family:"Tahoma",sans-serif'><a href="http://www.moderndatasolusi.com/"><span style='color:blue'>www.moderndatasolusi.com</span></a><o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US style='font-family:"Tahoma",sans-serif'><o:p> </o:p></span></p><p class=MsoNormal><b><u><span lang=EN-US style='font-family:"Tahoma",sans-serif'>PT MODERN DATA SOLUSI <o:p></o:p></span></u></b></p><p class=MsoNormal><span lang=EN-US style='font-size:11.0pt'><a href="https://goo.gl/maps/ta17fqnTWbL2"><span style='font-size:10.0pt;font-family:"Arial",sans-serif;color:black;background:white;text-decoration:none'>JL. Sultan Iskandar Muda No. 29, Kebayoran Lama Utara, Kebayoran Lama - Jakarta Selatan 12240</span></a></span><span lang=EN-US style='font-family:"Arial",sans-serif;color:#222222;background:white'><o:p></o:p></span></p><p class=MsoNormal><span lang=EN-GB style='font-size:11.0pt'><img border=0 width=195 height=84 style='width:2.0312in;height:.875in' id="_x0000_i1060" src="cid:image002.png@01D9D1E3.711CE240"></span><span lang=EN-US style='font-family:"Arial",sans-serif;color:#222222;background:white'><o:p></o:p></span></p></div><p class=MsoNormal><span lang=EN-US style='font-size:11.0pt'><o:p> </o:p></span></p><div><div style='border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0cm 0cm 0cm'><p class=MsoNormal><b><span lang=EN-US style='font-size:11.0pt'>From:</span></b><span lang=EN-US style='font-size:11.0pt'> Patricia Foong <<a href="mailto:Patricia.Foong@ricoh.com.my">Patricia.Foong@ricoh.com.my</a>> <br><b>Sent:</b> Tuesday, August 15, 2023 7:48 PM<br><b>To:</b> soenwono <<a href="mailto:soenwono@moderndatasolusi.com">soenwono@moderndatasolusi.com</a>>; Henry Sutanto <<a href="mailto:henry.sutanto@moderndatasolusi.com">henry.sutanto@moderndatasolusi.com</a>>; <a href="mailto:idris@moderndatasolusi.com">idris@moderndatasolusi.com</a><br><b>Cc:</b> <a href="mailto:yan@moderndatasolusi.com">yan@moderndatasolusi.com</a><br><b>Subject:</b> RE: Pulogadung PH (PUL2) : Pull printer software post upgrade status<o:p></o:p></span></p></div></div><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal><span lang=EN-US style='font-size:11.0pt'>Dear Sun Sun,<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US style='font-size:11.0pt'><o:p> </o:p></span></p><p class=MsoNormal><span lang=EN-US style='font-size:11.0pt'>According to our GSSC team, you have done it early Aug but somehow it pop out again.<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US style='font-size:11.0pt'><o:p> </o:p></span></p><p class=MsoNormal><span lang=EN-US style='font-size:11.0pt'>Kindly revisit the site and do the needful.<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US style='font-size:11.0pt'><o:p> </o:p></span></p><p class=MsoNormal><span lang=EN-US style='font-size:11.0pt'>We would expect this to do done soonest as it has been pending for sometime.<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US style='font-size:11.0pt'><o:p> </o:p></span></p><p class=MsoNormal><span lang=EN-US style='font-size:11.0pt'>Thank you for your kind attention and support.<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US style='font-size:11.0pt'><o:p> </o:p></span></p><p class=MsoNormal><span lang=EN-US style='font-size:11.0pt'><o:p> </o:p></span></p><p class=MsoNormal><span lang=EN-US style='font-size:11.0pt'><o:p> </o:p></span></p><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><b><span lang=EN-US style='font-size:11.0pt;font-family:"Times New Roman",serif;color:#3B9B4B;mso-ligatures:standardcontextual;mso-fareast-language:JA'>Advance Leave Notice: </span></b><b><span lang=EN-US style='font-size:11.0pt;font-family:"Times New Roman",serif;color:#2F5496;mso-ligatures:standardcontextual;mso-fareast-language:JA'>28<sup>th</sup> Jul (2<sup>nd</sup> half) And 28<sup>th</sup> Aug</span></b><b><span lang=EN-US style='font-size:11.0pt;font-family:"Times New Roman",serif;color:#2F5496;mso-fareast-language:JA'><o:p></o:p></span></b></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><b><span lang=EN-US style='font-size:11.0pt;font-family:"Times New Roman",serif;color:#3B9B4B;mso-ligatures:standardcontextual;mso-fareast-language:JA'>Public Holiday: </span></b><b><span lang=EN-US style='font-size:11.0pt;font-family:"Times New Roman",serif;color:#2F5496;mso-ligatures:standardcontextual;mso-fareast-language:JA'> Nil </span></b><b><span lang=EN-US style='font-size:11.0pt;font-family:"Times New Roman",serif;color:#2F5496;mso-fareast-language:JA'><o:p></o:p></span></b></p><p class=MsoNormal><b><span lang=EN-US style='font-size:11.0pt;font-family:"Times New Roman",serif;color:#2F5496;mso-ligatures:standardcontextual;mso-fareast-language:JA'><o:p> </o:p></span></b></p><p class=MsoNormal><b><span lang=EN-US style='font-size:11.0pt;font-family:"Times New Roman",serif;color:#2F5496;mso-ligatures:standardcontextual;mso-fareast-language:JA'><o:p> </o:p></span></b></p><p class=MsoNormal><b><span lang=EN-US style='font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual'><o:p> </o:p></span></b></p><p class=MsoNormal style='margin-bottom:6.0pt;text-autospace:none'><b><span lang=EN-US style='font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual'>Thank you.</span></b><b><span lang=EN-US style='font-family:"Times New Roman",serif;color:black;mso-ligatures:standardcontextual'><o:p></o:p></span></b></p><p class=MsoNormal style='margin-bottom:6.0pt;text-autospace:none'><b><span lang=EN-US style='font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual'>Patricia Foong </span></b><span lang=EN-US style='font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual'><br>Senior Global Account Coordinator<br>Ricoh Global Services Greater Asia Pacific<br>Business Operation Division<o:p></o:p></span></p><p class=MsoNormal style='margin-bottom:6.0pt;text-autospace:none'><span lang=EN-US style='font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual'>Mobile Phone : +6016 410 4493<o:p></o:p></span></p><p class=MsoNormal style='margin-bottom:12.0pt;text-autospace:none'><u><span lang=EN-US style='font-size:11.0pt;font-family:"Arial",sans-serif;color:#0070C0;mso-ligatures:standardcontextual'><a href="mailto:patricia.foong@ricoh.com.my"><span style='color:#0070C0'>patricia.foong@ricoh.com.my</span></a></span></u><b><span lang=EN-US style='font-size:11.0pt;color:#2F5496;mso-ligatures:standardcontextual'><o:p></o:p></span></b></p><p class=MsoNormal style='margin-bottom:6.0pt;text-autospace:none'><b><span lang=EN-US style='font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual'>RICOH (Malaysia) Sdn Bhd (10078-W)</span></b><span lang=EN-US style='font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual'> <o:p></o:p></span></p><p class=MsoNormal style='text-autospace:none'><span lang=EN-US style='font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual'>UG-D6, Level Upper Ground,<o:p></o:p></span></p><p class=MsoNormal style='text-autospace:none'><span lang=DE style='font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual'>Utropolis Suites 2, Jalan Kontraktor U1/14,<o:p></o:p></span></p><p class=MsoNormal style='text-autospace:none'><span lang=EN-US style='font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual'>40150 Shah Alam, Selangor,<o:p></o:p></span></p><p class=MsoNormal style='text-autospace:none'><span lang=EN-US style='font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual'>Malaysia.<o:p></o:p></span></p><p class=MsoNormal style='line-height:105%'><span lang=EN-US style='font-size:11.0pt;line-height:105%;font-family:"Arial",sans-serif;color:#666666;mso-ligatures:standardcontextual'><o:p> </o:p></span></p><p class=MsoNormal style='line-height:105%'><span lang=EN-US style='font-size:11.0pt;line-height:105%;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual'>Service Hotline: 1300 88 8228<o:p></o:p></span></p><p class=MsoNormal style='line-height:105%'><span lang=EN-US style='font-size:11.0pt;line-height:105%;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual'>Website:</span><span lang=EN-US style='font-size:11.0pt;line-height:105%;font-family:"Arial",sans-serif;color:#666666;mso-ligatures:standardcontextual'> </span><span lang=EN-US style='font-size:11.0pt;line-height:105%;font-family:"Arial",sans-serif;color:black;mso-ligatures:standardcontextual'><a href="http://www.ricoh.com.my/"><span style='color:blue'>www.ricoh.com.my</span></a><o:p></o:p></span></p><p class=MsoNormal style='margin-bottom:6.0pt;text-autospace:none'><u><span lang=EN-US style='font-size:11.0pt;font-family:"Arial",sans-serif;color:blue;mso-ligatures:standardcontextual'><o:p><span style='text-decoration:none'> </span></o:p></span></u></p><p class=MsoNormal style='line-height:105%'><a href="https://www.ricoh.com.my/"><span lang=EN-US style='font-size:11.0pt;line-height:105%;color:black;text-decoration:none'><img border=0 width=600 height=184 style='width:6.25in;height:1.9166in' id="_x0000_i1059" src="cid:image003.jpg@01D9D1E3.711CE240"></span></a><span lang=EN-US style='font-size:11.0pt;line-height:105%;color:black;mso-ligatures:standardcontextual'><o:p></o:p></span></p><p class=MsoNormal style='line-height:105%'><span lang=EN-US style='font-size:11.0pt;line-height:105%;color:black;mso-ligatures:standardcontextual'><o:p> </o:p></span></p><p class=MsoNormal><i><span lang=EN-US style='font-size:9.0pt;color:#3F621F;mso-ligatures:standardcontextual'>This message together with any attachments is confidential and intended solely for the person or entity to whom it is addressed. It contains information that is confidential and that may be legally privileged. If you are not the intended recipient (or if you have received this message in error), please notify the sender immediately by replying to this message and delete this e-mail (and any other record of it) from your system. Please do not copy or use it for any purpose. Recipient is advised to check this email and any attachments for the presence of trojans or viruses. The company accepts no liability for any damage caused by any virus transmitted by this email.<o:p></o:p></span></i></p></div><p class=MsoNormal><span lang=EN-US style='font-size:11.0pt'><o:p> </o:p></span></p><div><div style='border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0cm 0cm 0cm'><p class=MsoNormal><b><span lang=EN-US style='font-size:11.0pt'>From:</span></b><span lang=EN-US style='font-size:11.0pt'> Soenwono <<a href="mailto:soenwono@moderndatasolusi.com">soenwono@moderndatasolusi.com</a>> <br><b>Sent:</b> Tuesday, August 15, 2023 7:01 PM<br><b>To:</b> Patricia Foong <<a href="mailto:Patricia.Foong@ricoh.com.my">Patricia.Foong@ricoh.com.my</a>>; Henry Sutanto <<a href="mailto:henry.sutanto@moderndatasolusi.com">henry.sutanto@moderndatasolusi.com</a>>; <a href="mailto:idris@moderndatasolusi.com">idris@moderndatasolusi.com</a><br><b>Cc:</b> <a href="mailto:yan@moderndatasolusi.com">yan@moderndatasolusi.com</a><br><b>Subject:</b> RE: Pulogadung PH (PUL2) : Pull printer software post upgrade status<o:p></o:p></span></p></div></div><p class=MsoNormal><span lang=EN-US><o:p> </o:p></span></p><p class=MsoNormal><span lang=EN-US style='font-size:11.0pt'>Hi Pat,<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US style='font-size:11.0pt'><o:p> </o:p></span></p><p class=MsoNormal><span lang=EN-US style='font-size:11.0pt'>I can confirm the system home has been removed. Update provided on 4 August (email is attached)<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US style='font-size:11.0pt'><o:p> </o:p></span></p><p class=MsoNormal><span lang=EN-US style='font-size:11.0pt'>Thank you <o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US style='font-size:11.0pt'><o:p> </o:p></span></p><div><p class=MsoNormal><span lang=EN-US style='font-family:"Tahoma",sans-serif'>Regards,<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US style='font-family:"Tahoma",sans-serif'>Soenwono Suprapto | GMA & Direct Dept Head<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US style='font-family:"Tahoma",sans-serif'>T: +62 21-27937489<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US style='font-family:"Tahoma",sans-serif'>F: +62 21-27937486<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US style='font-family:"Tahoma",sans-serif'>M: +62-87771697791<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US style='font-family:"Tahoma",sans-serif'><a href="http://www.moderndatasolusi.com/"><span style='color:blue'>www.moderndatasolusi.com</span></a><o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US style='font-family:"Tahoma",sans-serif'><o:p> </o:p></span></p><p class=MsoNormal><b><u><span lang=EN-US style='font-family:"Tahoma",sans-serif'>PT MODERN DATA SOLUSI <o:p></o:p></span></u></b></p><p class=MsoNormal><span lang=EN-US style='font-size:11.0pt'><a href="https://goo.gl/maps/ta17fqnTWbL2"><span style='font-size:10.0pt;font-family:"Arial",sans-serif;color:black;background:white;text-decoration:none'>JL. Sultan Iskandar Muda No. 29, Kebayoran Lama Utara, Kebayoran Lama - Jakarta Selatan 12240</span></a></span><span lang=EN-US style='font-family:"Arial",sans-serif;color:#222222;background:white'><o:p></o:p></span></p><p class=MsoNormal><span lang=EN-GB style='font-size:11.0pt'><img border=0 width=195 height=84 style='width:2.0312in;height:.875in' id="_x0000_i1058" src="cid:image002.png@01D9D1E3.711CE240"></span><span lang=EN-US style='font-family:"Arial",sans-serif;color:#222222;background:white'><o:p></o:p></span></p></div><p class=MsoNormal><span lang=EN-US style='font-size:11.0pt'><o:p> </o:p></span></p><div><div style='border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0cm 0cm 0cm'><p class=MsoNormal><b><span lang=EN-US style='font-size:11.0pt'>From:</span></b><span lang=EN-US style='font-size:11.0pt'> Patricia Foong <<a href="mailto:Patricia.Foong@ricoh.com.my">Patricia.Foong@ricoh.com.my</a>> <br><b>Sent:</b> 15 August 2023 17:31<br><b>To:</b> Henry Sutanto <<a href="mailto:henry.sutanto@moderndatasolusi.com">henry.sutanto@moderndatasolusi.com</a>>; soenwono <<a href="mailto:soenwono@moderndatasolusi.com">soenwono@moderndatasolusi.com</a>>; <a href="mailto:idris@moderndatasolusi.com">idris@moderndatasolusi.com</a><br><b>Cc:</b> <a href="mailto:yan@moderndatasolusi.com">yan@moderndatasolusi.com</a><br><b>Subject:</b> RE: Pulogadung PH (PUL2) : Pull printer software post upgrade status<o:p></o:p></span></p></div></div><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal><span lang=EN-US style='font-size:11.0pt'>4<sup>th</sup> Reminder..<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US style='font-size:11.0pt'><o:p> </o:p></span></p><p class=MsoNormal><span lang=EN-US style='font-size:11.0pt'><o:p> </o:p></span></p><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><b><span lang=EN-US style='font-size:11.0pt;font-family:"Times New Roman",serif;color:#3B9B4B;mso-ligatures:standardcontextual;mso-fareast-language:JA'>Advance Leave Notice: </span></b><b><span lang=EN-US style='font-size:11.0pt;font-family:"Times New Roman",serif;color:#2F5496;mso-ligatures:standardcontextual;mso-fareast-language:JA'>28<sup>th</sup> Jul (2<sup>nd</sup> half) And 28<sup>th</sup> Aug</span></b><b><span lang=EN-US style='font-size:11.0pt;font-family:"Times New Roman",serif;color:#2F5496;mso-fareast-language:JA'><o:p></o:p></span></b></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><b><span lang=EN-US style='font-size:11.0pt;font-family:"Times New Roman",serif;color:#3B9B4B;mso-ligatures:standardcontextual;mso-fareast-language:JA'>Public Holiday: </span></b><b><span lang=EN-US style='font-size:11.0pt;font-family:"Times New Roman",serif;color:#2F5496;mso-ligatures:standardcontextual;mso-fareast-language:JA'> Nil </span></b><b><span lang=EN-US style='font-size:11.0pt;font-family:"Times New Roman",serif;color:#2F5496;mso-fareast-language:JA'><o:p></o:p></span></b></p><p class=MsoNormal><b><span lang=EN-US style='font-size:11.0pt;font-family:"Times New Roman",serif;color:#2F5496;mso-ligatures:standardcontextual;mso-fareast-language:JA'><o:p> </o:p></span></b></p><p class=MsoNormal><b><span lang=EN-US style='font-size:11.0pt;font-family:"Times New Roman",serif;color:#2F5496;mso-ligatures:standardcontextual;mso-fareast-language:JA'><o:p> </o:p></span></b></p><p class=MsoNormal><b><span lang=EN-US style='font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual'><o:p> </o:p></span></b></p><p class=MsoNormal style='margin-bottom:6.0pt;text-autospace:none'><b><span lang=EN-US style='font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual'>Thank you.</span></b><b><span lang=EN-US style='font-family:"Times New Roman",serif;color:black;mso-ligatures:standardcontextual'><o:p></o:p></span></b></p><p class=MsoNormal style='margin-bottom:6.0pt;text-autospace:none'><b><span lang=EN-US style='font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual'>Patricia Foong </span></b><span lang=EN-US style='font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual'><br>Senior Global Account Coordinator<br>Ricoh Global Services Greater Asia Pacific<br>Business Operation Division<o:p></o:p></span></p><p class=MsoNormal style='margin-bottom:6.0pt;text-autospace:none'><span lang=EN-US style='font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual'>Mobile Phone : +6016 410 4493<o:p></o:p></span></p><p class=MsoNormal style='margin-bottom:12.0pt;text-autospace:none'><u><span lang=EN-US style='font-size:11.0pt;font-family:"Arial",sans-serif;color:#0070C0;mso-ligatures:standardcontextual'><a href="mailto:patricia.foong@ricoh.com.my"><span style='color:#0070C0'>patricia.foong@ricoh.com.my</span></a></span></u><b><span lang=EN-US style='font-size:11.0pt;color:#2F5496;mso-ligatures:standardcontextual'><o:p></o:p></span></b></p><p class=MsoNormal style='margin-bottom:6.0pt;text-autospace:none'><b><span lang=EN-US style='font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual'>RICOH (Malaysia) Sdn Bhd (10078-W)</span></b><span lang=EN-US style='font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual'> <o:p></o:p></span></p><p class=MsoNormal style='text-autospace:none'><span lang=EN-US style='font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual'>UG-D6, Level Upper Ground,<o:p></o:p></span></p><p class=MsoNormal style='text-autospace:none'><span lang=DE style='font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual'>Utropolis Suites 2, Jalan Kontraktor U1/14,<o:p></o:p></span></p><p class=MsoNormal style='text-autospace:none'><span lang=EN-US style='font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual'>40150 Shah Alam, Selangor,<o:p></o:p></span></p><p class=MsoNormal style='text-autospace:none'><span lang=EN-US style='font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual'>Malaysia.<o:p></o:p></span></p><p class=MsoNormal style='line-height:105%'><span lang=EN-US style='font-size:11.0pt;line-height:105%;font-family:"Arial",sans-serif;color:#666666;mso-ligatures:standardcontextual'><o:p> </o:p></span></p><p class=MsoNormal style='line-height:105%'><span lang=EN-US style='font-size:11.0pt;line-height:105%;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual'>Service Hotline: 1300 88 8228<o:p></o:p></span></p><p class=MsoNormal style='line-height:105%'><span lang=EN-US style='font-size:11.0pt;line-height:105%;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual'>Website:</span><span lang=EN-US style='font-size:11.0pt;line-height:105%;font-family:"Arial",sans-serif;color:#666666;mso-ligatures:standardcontextual'> </span><span lang=EN-US style='font-size:11.0pt;line-height:105%;font-family:"Arial",sans-serif;color:black;mso-ligatures:standardcontextual'><a href="http://www.ricoh.com.my/"><span style='color:blue'>www.ricoh.com.my</span></a><o:p></o:p></span></p><p class=MsoNormal style='margin-bottom:6.0pt;text-autospace:none'><u><span lang=EN-US style='font-size:11.0pt;font-family:"Arial",sans-serif;color:blue;mso-ligatures:standardcontextual'><o:p><span style='text-decoration:none'> </span></o:p></span></u></p><p class=MsoNormal style='line-height:105%'><a href="https://www.ricoh.com.my/"><span lang=EN-US style='font-size:11.0pt;line-height:105%;color:black;text-decoration:none'><img border=0 width=600 height=184 style='width:6.25in;height:1.9166in' id="Picture_x0020_11" src="cid:image003.jpg@01D9D1E3.711CE240"></span></a><span lang=EN-US style='font-size:11.0pt;line-height:105%;color:black;mso-ligatures:standardcontextual'><o:p></o:p></span></p><p class=MsoNormal style='line-height:105%'><span lang=EN-US style='font-size:11.0pt;line-height:105%;color:black;mso-ligatures:standardcontextual'><o:p> </o:p></span></p><p class=MsoNormal><i><span lang=EN-US style='font-size:9.0pt;color:#3F621F;mso-ligatures:standardcontextual'>This message together with any attachments is confidential and intended solely for the person or entity to whom it is addressed. It contains information that is confidential and that may be legally privileged. If you are not the intended recipient (or if you have received this message in error), please notify the sender immediately by replying to this message and delete this e-mail (and any other record of it) from your system. Please do not copy or use it for any purpose. Recipient is advised to check this email and any attachments for the presence of trojans or viruses. The company accepts no liability for any damage caused by any virus transmitted by this email.<o:p></o:p></span></i></p></div><p class=MsoNormal><span lang=EN-US style='font-size:11.0pt'><o:p> </o:p></span></p><div><div style='border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0cm 0cm 0cm'><p class=MsoNormal><b><span lang=EN-US style='font-size:11.0pt'>From:</span></b><span lang=EN-US style='font-size:11.0pt'> Patricia Foong <br><b>Sent:</b> Monday, August 14, 2023 4:54 PM<br><b>To:</b> 'Henry Sutanto' <<a href="mailto:henry.sutanto@moderndatasolusi.com">henry.sutanto@moderndatasolusi.com</a>>; 'soenwono' <<a href="mailto:soenwono@moderndatasolusi.com">soenwono@moderndatasolusi.com</a>>; 'idris@moderndatasolusi.com' <<a href="mailto:idris@moderndatasolusi.com">idris@moderndatasolusi.com</a>><br><b>Cc:</b> 'yan@moderndatasolusi.com' <<a href="mailto:yan@moderndatasolusi.com">yan@moderndatasolusi.com</a>><br><b>Subject:</b> RE: Pulogadung PH (PUL2) : Pull printer software post upgrade status<o:p></o:p></span></p></div></div><p class=MsoNormal><span lang=EN-US><o:p> </o:p></span></p><p class=MsoNormal><u><span lang=EN-US style='font-size:11.0pt'>3<sup>rd</sup> Follow Up<o:p></o:p></span></u></p><p class=MsoNormal><span lang=EN-US style='font-size:11.0pt'><o:p> </o:p></span></p><p class=MsoNormal><span lang=EN-US style='font-size:11.0pt'>Dear Sun Sun/Henry/Idris, good day.<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US style='font-size:11.0pt'><o:p> </o:p></span></p><p class=MsoNormal><span lang=EN-US style='font-size:11.0pt'>This is the 3<sup>rd</sup> reminder on this topic and yet, there is no confirmation that this request been completed.<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US style='font-size:11.0pt'><o:p> </o:p></span></p><p class=MsoNormal><span lang=EN-US style='font-size:11.0pt'>May you please provide an update immediately when can this be done?<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US style='font-size:11.0pt'><o:p> </o:p></span></p><p class=MsoNormal><span lang=EN-US style='font-size:11.0pt'>Thanks.<o:p></o:p></span></p><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><b><span lang=EN-US style='font-size:11.0pt;font-family:"Times New Roman",serif;color:#3B9B4B;mso-ligatures:standardcontextual;mso-fareast-language:JA'>Advance Leave Notice: </span></b><b><span lang=EN-US style='font-size:11.0pt;font-family:"Times New Roman",serif;color:#2F5496;mso-ligatures:standardcontextual;mso-fareast-language:JA'>28<sup>th</sup> Jul (2<sup>nd</sup> half) And 28<sup>th</sup> Aug</span></b><b><span lang=EN-US style='font-size:11.0pt;font-family:"Times New Roman",serif;color:#2F5496;mso-fareast-language:JA'><o:p></o:p></span></b></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><b><span lang=EN-US style='font-size:11.0pt;font-family:"Times New Roman",serif;color:#3B9B4B;mso-ligatures:standardcontextual;mso-fareast-language:JA'>Public Holiday: </span></b><b><span lang=EN-US style='font-size:11.0pt;font-family:"Times New Roman",serif;color:#2F5496;mso-ligatures:standardcontextual;mso-fareast-language:JA'> Nil </span></b><b><span lang=EN-US style='font-size:11.0pt;font-family:"Times New Roman",serif;color:#2F5496;mso-fareast-language:JA'><o:p></o:p></span></b></p><p class=MsoNormal><b><span lang=EN-US style='font-size:11.0pt;font-family:"Times New Roman",serif;color:#2F5496;mso-ligatures:standardcontextual;mso-fareast-language:JA'><o:p> </o:p></span></b></p><p class=MsoNormal><b><span lang=EN-US style='font-size:11.0pt;font-family:"Times New Roman",serif;color:#2F5496;mso-ligatures:standardcontextual;mso-fareast-language:JA'><o:p> </o:p></span></b></p><p class=MsoNormal><b><span lang=EN-US style='font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual'><o:p> </o:p></span></b></p><p class=MsoNormal style='margin-bottom:6.0pt;text-autospace:none'><b><span lang=EN-US style='font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual'>Thank you.</span></b><b><span lang=EN-US style='font-family:"Times New Roman",serif;color:black;mso-ligatures:standardcontextual'><o:p></o:p></span></b></p><p class=MsoNormal style='margin-bottom:6.0pt;text-autospace:none'><b><span lang=EN-US style='font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual'>Patricia Foong </span></b><span lang=EN-US style='font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual'><br>Senior Global Account Coordinator<br>Ricoh Global Services Greater Asia Pacific<br>Business Operation Division<o:p></o:p></span></p><p class=MsoNormal style='margin-bottom:6.0pt;text-autospace:none'><span lang=EN-US style='font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual'>Mobile Phone : +6016 410 4493<o:p></o:p></span></p><p class=MsoNormal style='margin-bottom:12.0pt;text-autospace:none'><u><span lang=EN-US style='font-size:11.0pt;font-family:"Arial",sans-serif;color:#0070C0;mso-ligatures:standardcontextual'><a href="mailto:patricia.foong@ricoh.com.my"><span style='color:#0070C0'>patricia.foong@ricoh.com.my</span></a></span></u><b><span lang=EN-US style='font-size:11.0pt;color:#2F5496;mso-ligatures:standardcontextual'><o:p></o:p></span></b></p><p class=MsoNormal style='margin-bottom:6.0pt;text-autospace:none'><b><span lang=EN-US style='font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual'>RICOH (Malaysia) Sdn Bhd (10078-W)</span></b><span lang=EN-US style='font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual'> <o:p></o:p></span></p><p class=MsoNormal style='text-autospace:none'><span lang=EN-US style='font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual'>UG-D6, Level Upper Ground,<o:p></o:p></span></p><p class=MsoNormal style='text-autospace:none'><span lang=DE style='font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual'>Utropolis Suites 2, Jalan Kontraktor U1/14,<o:p></o:p></span></p><p class=MsoNormal style='text-autospace:none'><span lang=EN-US style='font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual'>40150 Shah Alam, Selangor,<o:p></o:p></span></p><p class=MsoNormal style='text-autospace:none'><span lang=EN-US style='font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual'>Malaysia.<o:p></o:p></span></p><p class=MsoNormal style='line-height:105%'><span lang=EN-US style='font-size:11.0pt;line-height:105%;font-family:"Arial",sans-serif;color:#666666;mso-ligatures:standardcontextual'><o:p> </o:p></span></p><p class=MsoNormal style='line-height:105%'><span lang=EN-US style='font-size:11.0pt;line-height:105%;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual'>Service Hotline: 1300 88 8228<o:p></o:p></span></p><p class=MsoNormal style='line-height:105%'><span lang=EN-US style='font-size:11.0pt;line-height:105%;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual'>Website:</span><span lang=EN-US style='font-size:11.0pt;line-height:105%;font-family:"Arial",sans-serif;color:#666666;mso-ligatures:standardcontextual'> </span><span lang=EN-US style='font-size:11.0pt;line-height:105%;font-family:"Arial",sans-serif;color:black;mso-ligatures:standardcontextual'><a href="http://www.ricoh.com.my/"><span style='color:blue'>www.ricoh.com.my</span></a><o:p></o:p></span></p><p class=MsoNormal style='margin-bottom:6.0pt;text-autospace:none'><u><span lang=EN-US style='font-size:11.0pt;font-family:"Arial",sans-serif;color:blue;mso-ligatures:standardcontextual'><o:p><span style='text-decoration:none'> </span></o:p></span></u></p><p class=MsoNormal style='line-height:105%'><a href="https://www.ricoh.com.my/"><span lang=EN-US style='font-size:11.0pt;line-height:105%;color:black;text-decoration:none'><img border=0 width=600 height=184 style='width:6.25in;height:1.9166in' id="Picture_x0020_5" src="cid:image003.jpg@01D9D1E3.711CE240"></span></a><span lang=EN-US style='font-size:11.0pt;line-height:105%;color:black;mso-ligatures:standardcontextual'><o:p></o:p></span></p><p class=MsoNormal style='line-height:105%'><span lang=EN-US style='font-size:11.0pt;line-height:105%;color:black;mso-ligatures:standardcontextual'><o:p> </o:p></span></p><p class=MsoNormal><i><span lang=EN-US style='font-size:9.0pt;color:#3F621F;mso-ligatures:standardcontextual'>This message together with any attachments is confidential and intended solely for the person or entity to whom it is addressed. It contains information that is confidential and that may be legally privileged. If you are not the intended recipient (or if you have received this message in error), please notify the sender immediately by replying to this message and delete this e-mail (and any other record of it) from your system. Please do not copy or use it for any purpose. Recipient is advised to check this email and any attachments for the presence of trojans or viruses. The company accepts no liability for any damage caused by any virus transmitted by this email.<o:p></o:p></span></i></p></div><p class=MsoNormal><span lang=EN-US style='font-size:11.0pt'><o:p> </o:p></span></p><div><div style='border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0cm 0cm 0cm'><p class=MsoNormal><b><span lang=EN-US style='font-size:11.0pt'>From:</span></b><span lang=EN-US style='font-size:11.0pt'> Patricia Foong <br><b>Sent:</b> Friday, August 11, 2023 1:50 AM<br><b>To:</b> Henry Sutanto <<a href="mailto:henry.sutanto@moderndatasolusi.com">henry.sutanto@moderndatasolusi.com</a>>; soenwono <<a href="mailto:soenwono@moderndatasolusi.com">soenwono@moderndatasolusi.com</a>><br><b>Cc:</b> <a href="mailto:yan@moderndatasolusi.com">yan@moderndatasolusi.com</a>; <a href="mailto:idris@moderndatasolusi.com">idris@moderndatasolusi.com</a><br><b>Subject:</b> RE: Pulogadung PH (PUL2) : Pull printer software post upgrade status<o:p></o:p></span></p></div></div><p class=MsoNormal><span lang=EN-US><o:p> </o:p></span></p><p class=MsoNormal><span lang=EN-US style='font-size:11.0pt'>Dear Pak Idris, good day.<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US style='font-size:11.0pt'><o:p> </o:p></span></p><p class=MsoNormal><span lang=EN-US style='font-size:11.0pt'>I have not heard back from your team on when can PTM dispatch a technician to perform this request and this is the 2<sup>nd</sup> follow up.<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US style='font-size:11.0pt'><o:p> </o:p></span></p><p class=MsoNormal><span lang=EN-US style='font-size:11.0pt'>Kindly take note that this is a migration of SLNX project that there is a timeline to meet and do support us.<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US style='font-size:11.0pt'><o:p> </o:p></span></p><p class=MsoNormal><span lang=EN-US style='font-size:11.0pt'>Thanks in advance.<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US style='font-size:11.0pt'><o:p> </o:p></span></p><p class=MsoNormal><span lang=EN-US style='font-size:11.0pt'><o:p> </o:p></span></p><p class=MsoNormal><span lang=EN-US style='font-size:11.0pt'><o:p> </o:p></span></p><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><b><span lang=EN-US style='font-size:11.0pt;font-family:"Times New Roman",serif;color:#3B9B4B;mso-ligatures:standardcontextual;mso-fareast-language:JA'>Advance Leave Notice: </span></b><b><span lang=EN-US style='font-size:11.0pt;font-family:"Times New Roman",serif;color:#2F5496;mso-ligatures:standardcontextual;mso-fareast-language:JA'>28<sup>th</sup> Jul (2<sup>nd</sup> half) And 28<sup>th</sup> Aug</span></b><b><span lang=EN-US style='font-size:11.0pt;font-family:"Times New Roman",serif;color:#2F5496;mso-fareast-language:JA'><o:p></o:p></span></b></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><b><span lang=EN-US style='font-size:11.0pt;font-family:"Times New Roman",serif;color:#3B9B4B;mso-ligatures:standardcontextual;mso-fareast-language:JA'>Public Holiday: </span></b><b><span lang=EN-US style='font-size:11.0pt;font-family:"Times New Roman",serif;color:#2F5496;mso-ligatures:standardcontextual;mso-fareast-language:JA'> Nil </span></b><b><span lang=EN-US style='font-size:11.0pt;font-family:"Times New Roman",serif;color:#2F5496;mso-fareast-language:JA'><o:p></o:p></span></b></p><p class=MsoNormal><b><span lang=EN-US style='font-size:11.0pt;font-family:"Times New Roman",serif;color:#2F5496;mso-ligatures:standardcontextual;mso-fareast-language:JA'><o:p> </o:p></span></b></p><p class=MsoNormal><b><span lang=EN-US style='font-size:11.0pt;font-family:"Times New Roman",serif;color:#2F5496;mso-ligatures:standardcontextual;mso-fareast-language:JA'><o:p> </o:p></span></b></p><p class=MsoNormal><b><span lang=EN-US style='font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual'><o:p> </o:p></span></b></p><p class=MsoNormal style='margin-bottom:6.0pt;text-autospace:none'><b><span lang=EN-US style='font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual'>Thank you.</span></b><b><span lang=EN-US style='font-family:"Times New Roman",serif;color:black;mso-ligatures:standardcontextual'><o:p></o:p></span></b></p><p class=MsoNormal style='margin-bottom:6.0pt;text-autospace:none'><b><span lang=EN-US style='font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual'>Patricia Foong </span></b><span lang=EN-US style='font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual'><br>Senior Global Account Coordinator<br>Ricoh Global Services Greater Asia Pacific<br>Business Operation Division<o:p></o:p></span></p><p class=MsoNormal style='margin-bottom:6.0pt;text-autospace:none'><span lang=EN-US style='font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual'>Mobile Phone : +6016 410 4493<o:p></o:p></span></p><p class=MsoNormal style='margin-bottom:12.0pt;text-autospace:none'><u><span lang=EN-US style='font-size:11.0pt;font-family:"Arial",sans-serif;color:#0070C0;mso-ligatures:standardcontextual'><a href="mailto:patricia.foong@ricoh.com.my"><span style='color:#0070C0'>patricia.foong@ricoh.com.my</span></a></span></u><b><span lang=EN-US style='font-size:11.0pt;color:#2F5496;mso-ligatures:standardcontextual'><o:p></o:p></span></b></p><p class=MsoNormal style='margin-bottom:6.0pt;text-autospace:none'><b><span lang=EN-US style='font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual'>RICOH (Malaysia) Sdn Bhd (10078-W)</span></b><span lang=EN-US style='font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual'> <o:p></o:p></span></p><p class=MsoNormal style='text-autospace:none'><span lang=EN-US style='font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual'>UG-D6, Level Upper Ground,<o:p></o:p></span></p><p class=MsoNormal style='text-autospace:none'><span lang=DE style='font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual'>Utropolis Suites 2, Jalan Kontraktor U1/14,<o:p></o:p></span></p><p class=MsoNormal style='text-autospace:none'><span lang=EN-US style='font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual'>40150 Shah Alam, Selangor,<o:p></o:p></span></p><p class=MsoNormal style='text-autospace:none'><span lang=EN-US style='font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual'>Malaysia.<o:p></o:p></span></p><p class=MsoNormal style='line-height:105%'><span lang=EN-US style='font-size:11.0pt;line-height:105%;font-family:"Arial",sans-serif;color:#666666;mso-ligatures:standardcontextual'><o:p> </o:p></span></p><p class=MsoNormal style='line-height:105%'><span lang=EN-US style='font-size:11.0pt;line-height:105%;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual'>Service Hotline: 1300 88 8228<o:p></o:p></span></p><p class=MsoNormal style='line-height:105%'><span lang=EN-US style='font-size:11.0pt;line-height:105%;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual'>Website:</span><span lang=EN-US style='font-size:11.0pt;line-height:105%;font-family:"Arial",sans-serif;color:#666666;mso-ligatures:standardcontextual'> </span><span lang=EN-US style='font-size:11.0pt;line-height:105%;font-family:"Arial",sans-serif;color:black;mso-ligatures:standardcontextual'><a href="http://www.ricoh.com.my/"><span style='color:blue'>www.ricoh.com.my</span></a><o:p></o:p></span></p><p class=MsoNormal style='margin-bottom:6.0pt;text-autospace:none'><u><span lang=EN-US style='font-size:11.0pt;font-family:"Arial",sans-serif;color:blue;mso-ligatures:standardcontextual'><o:p><span style='text-decoration:none'> </span></o:p></span></u></p><p class=MsoNormal style='line-height:105%'><a href="https://www.ricoh.com.my/"><span lang=EN-US style='font-size:11.0pt;line-height:105%;color:black;text-decoration:none'><img border=0 width=600 height=184 style='width:6.25in;height:1.9166in' id="Picture_x0020_4" src="cid:image003.jpg@01D9D1E3.711CE240"></span></a><span lang=EN-US style='font-size:11.0pt;line-height:105%;color:black;mso-ligatures:standardcontextual'><o:p></o:p></span></p><p class=MsoNormal style='line-height:105%'><span lang=EN-US style='font-size:11.0pt;line-height:105%;color:black;mso-ligatures:standardcontextual'><o:p> </o:p></span></p><p class=MsoNormal><i><span lang=EN-US style='font-size:9.0pt;color:#3F621F;mso-ligatures:standardcontextual'>This message together with any attachments is confidential and intended solely for the person or entity to whom it is addressed. It contains information that is confidential and that may be legally privileged. If you are not the intended recipient (or if you have received this message in error), please notify the sender immediately by replying to this message and delete this e-mail (and any other record of it) from your system. Please do not copy or use it for any purpose. Recipient is advised to check this email and any attachments for the presence of trojans or viruses. The company accepts no liability for any damage caused by any virus transmitted by this email.<o:p></o:p></span></i></p></div><p class=MsoNormal><span lang=EN-US style='font-size:11.0pt'><o:p> </o:p></span></p><div><div style='border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0cm 0cm 0cm'><p class=MsoNormal><b><span lang=EN-US style='font-size:11.0pt'>From:</span></b><span lang=EN-US style='font-size:11.0pt'> Patricia Foong <br><b>Sent:</b> Wednesday, August 9, 2023 10:19 PM<br><b>To:</b> Henry Sutanto <<a href="mailto:henry.sutanto@moderndatasolusi.com">henry.sutanto@moderndatasolusi.com</a>>; soenwono <<a href="mailto:soenwono@moderndatasolusi.com">soenwono@moderndatasolusi.com</a>><br><b>Cc:</b> <a href="mailto:yan@moderndatasolusi.com">yan@moderndatasolusi.com</a>; <a href="mailto:idris@moderndatasolusi.com">idris@moderndatasolusi.com</a><br><b>Subject:</b> RE: Pulogadung PH (PUL2) : Pull printer software post upgrade status<o:p></o:p></span></p></div></div><p class=MsoNormal><span lang=EN-US><o:p> </o:p></span></p><p class=MsoNormal><span lang=EN-US style='font-size:11.0pt'>Dear both,<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US style='font-size:11.0pt'><o:p> </o:p></span></p><p class=MsoNormal><span lang=EN-US style='font-size:11.0pt'>Please advise when will your schedule a visit to have this done, thank you.<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US style='font-size:11.0pt'><o:p> </o:p></span></p><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><b><span lang=EN-US style='font-size:11.0pt;font-family:"Times New Roman",serif;color:#3B9B4B;mso-ligatures:standardcontextual;mso-fareast-language:JA'>Advance Leave Notice: </span></b><b><span lang=EN-US style='font-size:11.0pt;font-family:"Times New Roman",serif;color:#2F5496;mso-ligatures:standardcontextual;mso-fareast-language:JA'>28<sup>th</sup> Jul (2<sup>nd</sup> half) And 28<sup>th</sup> Aug</span></b><b><span lang=EN-US style='font-size:11.0pt;font-family:"Times New Roman",serif;color:#2F5496;mso-fareast-language:JA'><o:p></o:p></span></b></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><b><span lang=EN-US style='font-size:11.0pt;font-family:"Times New Roman",serif;color:#3B9B4B;mso-ligatures:standardcontextual;mso-fareast-language:JA'>Public Holiday: </span></b><b><span lang=EN-US style='font-size:11.0pt;font-family:"Times New Roman",serif;color:#2F5496;mso-ligatures:standardcontextual;mso-fareast-language:JA'> Nil </span></b><b><span lang=EN-US style='font-size:11.0pt;font-family:"Times New Roman",serif;color:#2F5496;mso-fareast-language:JA'><o:p></o:p></span></b></p><p class=MsoNormal><b><span lang=EN-US style='font-size:11.0pt;font-family:"Times New Roman",serif;color:#2F5496;mso-ligatures:standardcontextual;mso-fareast-language:JA'><o:p> </o:p></span></b></p><p class=MsoNormal><b><span lang=EN-US style='font-size:11.0pt;font-family:"Times New Roman",serif;color:#2F5496;mso-ligatures:standardcontextual;mso-fareast-language:JA'><o:p> </o:p></span></b></p><p class=MsoNormal><b><span lang=EN-US style='font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual'><o:p> </o:p></span></b></p><p class=MsoNormal style='margin-bottom:6.0pt;text-autospace:none'><b><span lang=EN-US style='font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual'>Thank you.</span></b><b><span lang=EN-US style='font-family:"Times New Roman",serif;color:black;mso-ligatures:standardcontextual'><o:p></o:p></span></b></p><p class=MsoNormal style='margin-bottom:6.0pt;text-autospace:none'><b><span lang=EN-US style='font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual'>Patricia Foong </span></b><span lang=EN-US style='font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual'><br>Senior Global Account Coordinator<br>Ricoh Global Services Greater Asia Pacific<br>Business Operation Division<o:p></o:p></span></p><p class=MsoNormal style='margin-bottom:6.0pt;text-autospace:none'><span lang=EN-US style='font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual'>Mobile Phone : +6016 410 4493<o:p></o:p></span></p><p class=MsoNormal style='margin-bottom:12.0pt;text-autospace:none'><u><span lang=EN-US style='font-size:11.0pt;font-family:"Arial",sans-serif;color:#0070C0;mso-ligatures:standardcontextual'><a href="mailto:patricia.foong@ricoh.com.my"><span style='color:#0070C0'>patricia.foong@ricoh.com.my</span></a></span></u><b><span lang=EN-US style='font-size:11.0pt;color:#2F5496;mso-ligatures:standardcontextual'><o:p></o:p></span></b></p><p class=MsoNormal style='margin-bottom:6.0pt;text-autospace:none'><b><span lang=EN-US style='font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual'>RICOH (Malaysia) Sdn Bhd (10078-W)</span></b><span lang=EN-US style='font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual'> <o:p></o:p></span></p><p class=MsoNormal style='text-autospace:none'><span lang=EN-US style='font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual'>UG-D6, Level Upper Ground,<o:p></o:p></span></p><p class=MsoNormal style='text-autospace:none'><span lang=DE style='font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual'>Utropolis Suites 2, Jalan Kontraktor U1/14,<o:p></o:p></span></p><p class=MsoNormal style='text-autospace:none'><span lang=EN-US style='font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual'>40150 Shah Alam, Selangor,<o:p></o:p></span></p><p class=MsoNormal style='text-autospace:none'><span lang=EN-US style='font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual'>Malaysia.<o:p></o:p></span></p><p class=MsoNormal style='line-height:105%'><span lang=EN-US style='font-size:11.0pt;line-height:105%;font-family:"Arial",sans-serif;color:#666666;mso-ligatures:standardcontextual'><o:p> </o:p></span></p><p class=MsoNormal style='line-height:105%'><span lang=EN-US style='font-size:11.0pt;line-height:105%;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual'>Service Hotline: 1300 88 8228<o:p></o:p></span></p><p class=MsoNormal style='line-height:105%'><span lang=EN-US style='font-size:11.0pt;line-height:105%;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual'>Website:</span><span lang=EN-US style='font-size:11.0pt;line-height:105%;font-family:"Arial",sans-serif;color:#666666;mso-ligatures:standardcontextual'> </span><span lang=EN-US style='font-size:11.0pt;line-height:105%;font-family:"Arial",sans-serif;color:black;mso-ligatures:standardcontextual'><a href="http://www.ricoh.com.my/"><span style='color:blue'>www.ricoh.com.my</span></a><o:p></o:p></span></p><p class=MsoNormal style='margin-bottom:6.0pt;text-autospace:none'><u><span lang=EN-US style='font-size:11.0pt;font-family:"Arial",sans-serif;color:blue;mso-ligatures:standardcontextual'><o:p><span style='text-decoration:none'> </span></o:p></span></u></p><p class=MsoNormal style='line-height:105%'><a href="https://www.ricoh.com.my/"><span lang=EN-US style='font-size:11.0pt;line-height:105%;color:black;text-decoration:none'><img border=0 width=600 height=184 style='width:6.25in;height:1.9166in' id="Picture_x0020_3" src="cid:image003.jpg@01D9D1E3.711CE240"></span></a><span lang=EN-US style='font-size:11.0pt;line-height:105%;color:black;mso-ligatures:standardcontextual'><o:p></o:p></span></p><p class=MsoNormal style='line-height:105%'><span lang=EN-US style='font-size:11.0pt;line-height:105%;color:black;mso-ligatures:standardcontextual'><o:p> </o:p></span></p><p class=MsoNormal><i><span lang=EN-US style='font-size:9.0pt;color:#3F621F;mso-ligatures:standardcontextual'>This message together with any attachments is confidential and intended solely for the person or entity to whom it is addressed. It contains information that is confidential and that may be legally privileged. If you are not the intended recipient (or if you have received this message in error), please notify the sender immediately by replying to this message and delete this e-mail (and any other record of it) from your system. Please do not copy or use it for any purpose. Recipient is advised to check this email and any attachments for the presence of trojans or viruses. The company accepts no liability for any damage caused by any virus transmitted by this email.<o:p></o:p></span></i></p></div><p class=MsoNormal><span lang=EN-US style='font-size:11.0pt'><o:p> </o:p></span></p><div><div style='border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0cm 0cm 0cm'><p class=MsoNormal><b><span lang=EN-US style='font-size:11.0pt'>From:</span></b><span lang=EN-US style='font-size:11.0pt'> Patricia Foong <br><b>Sent:</b> Tuesday, August 8, 2023 11:54 PM<br><b>To:</b> Henry Sutanto <<a href="mailto:henry.sutanto@moderndatasolusi.com">henry.sutanto@moderndatasolusi.com</a>>; soenwono <<a href="mailto:soenwono@moderndatasolusi.com">soenwono@moderndatasolusi.com</a>><br><b>Cc:</b> <a href="mailto:yan@moderndatasolusi.com">yan@moderndatasolusi.com</a><br><b>Subject:</b> FW: Pulogadung PH (PUL2) : Pull printer software post upgrade status<o:p></o:p></span></p></div></div><p class=MsoNormal><span lang=EN-US><o:p> </o:p></span></p><p class=MsoNormal><span lang=EN-US style='font-size:11.0pt'>Dear Henry/Sun Sun, good day.<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US style='font-size:11.0pt'><o:p> </o:p></span></p><p class=MsoNormal><span lang=EN-GB style='font-size:11.0pt'>Please could you <u>arrange for a Tech</u> to attend this site and hide the System home button after the sites SLNX migration.<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-GB style='font-size:11.0pt'><o:p> </o:p></span></p><p class=MsoNormal><span lang=EN-GB style='font-size:11.0pt'>Kindly confirm <u>when</u> can this be done and advise once this request has been completed by return email, thank you.<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-GB style='font-size:11.0pt'><o:p> </o:p></span></p><p class=MsoNormal><span lang=EN-GB style='font-size:11.0pt'><o:p> </o:p></span></p><table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 width=856 style='width:642.0pt;margin-left:-.15pt;border-collapse:collapse'><tr style='height:60.75pt'><td width=64 valign=bottom style='width:48.0pt;border:solid windowtext 1.0pt;background:#70AD47;padding:.75pt 5.4pt .75pt 5.4pt;height:60.75pt'><p class=MsoNormal><b><span style='font-size:9.0pt;color:white;mso-fareast-language:EN-GB'>Country<o:p></o:p></span></b></p></td><td width=228 valign=bottom style='width:171.0pt;border:solid windowtext 1.0pt;border-left:none;background:#70AD47;padding:.75pt 5.4pt .75pt 5.4pt;height:60.75pt'><p class=MsoNormal><b><span style='font-size:9.0pt;color:white;mso-fareast-language:EN-GB'>Site<o:p></o:p></span></b></p></td><td width=64 valign=bottom style='width:48.0pt;border:solid windowtext 1.0pt;border-left:none;background:#70AD47;padding:.75pt 5.4pt .75pt 5.4pt;height:60.75pt'><p class=MsoNormal><b><span style='font-size:9.0pt;color:white;mso-fareast-language:EN-GB'>Site code<o:p></o:p></span></b></p></td><td width=129 valign=bottom style='width:97.0pt;border:solid windowtext 1.0pt;border-left:none;background:#70AD47;padding:.75pt 5.4pt .75pt 5.4pt;height:60.75pt'><p class=MsoNormal><b><span style='font-size:9.0pt;color:white;mso-fareast-language:EN-GB'>Name<o:p></o:p></span></b></p></td><td width=132 valign=bottom style='width:99.0pt;border:solid windowtext 1.0pt;border-left:none;background:#70AD47;padding:.75pt 5.4pt .75pt 5.4pt;height:60.75pt'><p class=MsoNormal><b><span style='font-size:9.0pt;color:white;mso-fareast-language:EN-GB'>Model SLNX<o:p></o:p></span></b></p></td><td width=95 valign=bottom style='width:71.0pt;border:solid windowtext 1.0pt;border-left:none;background:#70AD47;padding:.75pt 5.4pt .75pt 5.4pt;height:60.75pt'><p class=MsoNormal><b><span style='font-size:9.0pt;color:white;mso-fareast-language:EN-GB'>Serial Number<o:p></o:p></span></b></p></td><td width=144 valign=bottom style='width:108.0pt;border:solid windowtext 1.0pt;border-left:none;background:#70AD47;padding:.75pt 5.4pt .75pt 5.4pt;height:60.75pt'><p class=MsoNormal><b><span style='font-size:9.0pt;color:white;mso-fareast-language:EN-GB'>Current IP Address db<o:p></o:p></span></b></p></td></tr><tr style='height:16.5pt'><td width=64 nowrap valign=bottom style='width:48.0pt;border:none;border-bottom:solid #A9D08E 1.0pt;background:#E2EFDA;padding:.75pt 5.4pt .75pt 5.4pt;height:16.5pt'><p class=MsoNormal><span style='font-size:11.0pt;color:black;mso-fareast-language:EN-GB'>Indonesia<o:p></o:p></span></p></td><td width=228 nowrap valign=bottom style='width:171.0pt;border:none;border-bottom:solid #A9D08E 1.0pt;background:#E2EFDA;padding:.75pt 5.4pt .75pt 5.4pt;height:16.5pt'><p class=MsoNormal><span style='font-size:11.0pt;color:black;mso-fareast-language:EN-GB'>Pulogadung Pharma<o:p></o:p></span></p></td><td width=64 nowrap valign=bottom style='width:48.0pt;border:none;border-bottom:solid #A9D08E 1.0pt;background:#E2EFDA;padding:.75pt 5.4pt .75pt 5.4pt;height:16.5pt'><p class=MsoNormal><span style='font-size:11.0pt;color:black;mso-fareast-language:EN-GB'>PUL2<o:p></o:p></span></p></td><td width=129 nowrap valign=bottom style='width:97.0pt;border:none;border-bottom:solid #A9D08E 1.0pt;background:#E2EFDA;padding:.75pt 5.4pt .75pt 5.4pt;height:16.5pt'><p class=MsoNormal><span style='font-size:11.0pt;color:black;mso-fareast-language:EN-GB'>PULMFP010<o:p></o:p></span></p></td><td width=132 nowrap valign=bottom style='width:99.0pt;border:none;border-bottom:solid #A9D08E 1.0pt;background:#E2EFDA;padding:.75pt 5.4pt .75pt 5.4pt;height:16.5pt'><p class=MsoNormal><span style='font-size:11.0pt;color:black;mso-fareast-language:EN-GB'>IM C300<o:p></o:p></span></p></td><td width=95 nowrap valign=bottom style='width:71.0pt;border:none;border-bottom:solid #A9D08E 1.0pt;background:#E2EFDA;padding:.75pt 5.4pt .75pt 5.4pt;height:16.5pt'><p class=MsoNormal><span style='font-size:11.0pt;color:black;mso-fareast-language:EN-GB'>3922PA51278<o:p></o:p></span></p></td><td width=144 nowrap valign=bottom style='width:108.0pt;border:none;border-bottom:solid #A9D08E 1.0pt;background:#E2EFDA;padding:.75pt 5.4pt .75pt 5.4pt;height:16.5pt'><p class=MsoNormal><span style='font-size:11.0pt;color:black;mso-fareast-language:EN-GB'>10.237.191.51<o:p></o:p></span></p></td></tr></table><p class=MsoNormal><span lang=EN-GB style='font-size:11.0pt'><o:p> </o:p></span></p><p class=MsoNormal><span lang=EN-GB style='font-size:11.0pt;background:aqua;mso-highlight:aqua'>The system home button is the one that appears on the left top side of the screen when you usually see the name of the person who is logged in. Instead of appearing the name of the logged in person appears the message that says system home.</span><span lang=EN-GB style='font-size:11.0pt'><o:p></o:p></span></p><p class=MsoNormal><span lang=EN-GB style='font-size:11.0pt'> <o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US style='font-size:11.0pt'> <o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US style='font-size:11.0pt'><img border=0 width=1226 height=56 style='width:12.7708in;height:.5833in' id="Picture_x0020_12" src="cid:image004.jpg@01D9D1E3.711CE240" alt="Screen Features / Screen Device Settings
Screen Features / Screen Device Settings
Screen Features / Screen Device Settings
Home Key Settings
Home Key Settings
Display Apps List Setting
Home Kev Application
System Home Kev Icon Setti
Hide All Apps Button
SLNX scan
Kev Disable
Enabled "></span><span lang=EN-US style='font-size:11.0pt'><o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US style='font-size:11.0pt'> <o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US style='font-size:11.0pt'><o:p> </o:p></span></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><b><span lang=EN-US style='font-size:11.0pt;font-family:"Times New Roman",serif;color:#3B9B4B;mso-ligatures:standardcontextual;mso-fareast-language:JA'>Advance Leave Notice: </span></b><b><span lang=EN-US style='font-size:11.0pt;font-family:"Times New Roman",serif;color:#2F5496;mso-ligatures:standardcontextual;mso-fareast-language:JA'>28<sup>th</sup> Jul (2<sup>nd</sup> half) And 28<sup>th</sup> Aug</span></b><b><span lang=EN-US style='font-size:11.0pt;font-family:"Times New Roman",serif;color:#2F5496;mso-fareast-language:JA'><o:p></o:p></span></b></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><b><span lang=EN-US style='font-size:11.0pt;font-family:"Times New Roman",serif;color:#3B9B4B;mso-ligatures:standardcontextual;mso-fareast-language:JA'>Public Holiday: </span></b><b><span lang=EN-US style='font-size:11.0pt;font-family:"Times New Roman",serif;color:#2F5496;mso-ligatures:standardcontextual;mso-fareast-language:JA'> Nil </span></b><b><span lang=EN-US style='font-size:11.0pt;font-family:"Times New Roman",serif;color:#2F5496;mso-fareast-language:JA'><o:p></o:p></span></b></p><p class=MsoNormal><b><span lang=EN-US style='font-size:11.0pt;font-family:"Times New Roman",serif;color:#2F5496;mso-ligatures:standardcontextual;mso-fareast-language:JA'><o:p> </o:p></span></b></p><p class=MsoNormal><b><span lang=EN-US style='font-size:11.0pt;font-family:"Times New Roman",serif;color:#2F5496;mso-ligatures:standardcontextual;mso-fareast-language:JA'><o:p> </o:p></span></b></p><p class=MsoNormal><b><span lang=EN-US style='font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual'><o:p> </o:p></span></b></p><p class=MsoNormal style='margin-bottom:6.0pt;text-autospace:none'><b><span lang=EN-US style='font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual'>Thank you.</span></b><b><span lang=EN-US style='font-family:"Times New Roman",serif;color:black;mso-ligatures:standardcontextual'><o:p></o:p></span></b></p><p class=MsoNormal style='margin-bottom:6.0pt;text-autospace:none'><b><span lang=EN-US style='font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual'>Patricia Foong </span></b><span lang=EN-US style='font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual'><br>Senior Global Account Coordinator<br>Ricoh Global Services Greater Asia Pacific<br>Business Operation Division<o:p></o:p></span></p><p class=MsoNormal style='margin-bottom:6.0pt;text-autospace:none'><span lang=EN-US style='font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual'>Mobile Phone : +6016 410 4493<o:p></o:p></span></p><p class=MsoNormal style='margin-bottom:12.0pt;text-autospace:none'><u><span lang=EN-US style='font-size:11.0pt;font-family:"Arial",sans-serif;color:#0070C0;mso-ligatures:standardcontextual'><a href="mailto:patricia.foong@ricoh.com.my"><span style='color:#0070C0'>patricia.foong@ricoh.com.my</span></a></span></u><b><span lang=EN-US style='font-size:11.0pt;color:#2F5496;mso-ligatures:standardcontextual'><o:p></o:p></span></b></p><p class=MsoNormal style='margin-bottom:6.0pt;text-autospace:none'><b><span lang=EN-US style='font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual'>RICOH (Malaysia) Sdn Bhd (10078-W)</span></b><span lang=EN-US style='font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual'> <o:p></o:p></span></p><p class=MsoNormal style='text-autospace:none'><span lang=EN-US style='font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual'>UG-D6, Level Upper Ground,<o:p></o:p></span></p><p class=MsoNormal style='text-autospace:none'><span lang=DE style='font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual'>Utropolis Suites 2, Jalan Kontraktor U1/14,<o:p></o:p></span></p><p class=MsoNormal style='text-autospace:none'><span lang=EN-US style='font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual'>40150 Shah Alam, Selangor,<o:p></o:p></span></p><p class=MsoNormal style='text-autospace:none'><span lang=EN-US style='font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual'>Malaysia.<o:p></o:p></span></p><p class=MsoNormal style='line-height:105%'><span lang=EN-US style='font-size:11.0pt;line-height:105%;font-family:"Arial",sans-serif;color:#666666;mso-ligatures:standardcontextual'><o:p> </o:p></span></p><p class=MsoNormal style='line-height:105%'><span lang=EN-US style='font-size:11.0pt;line-height:105%;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual'>Service Hotline: 1300 88 8228<o:p></o:p></span></p><p class=MsoNormal style='line-height:105%'><span lang=EN-US style='font-size:11.0pt;line-height:105%;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual'>Website:</span><span lang=EN-US style='font-size:11.0pt;line-height:105%;font-family:"Arial",sans-serif;color:#666666;mso-ligatures:standardcontextual'> </span><span lang=EN-US style='font-size:11.0pt;line-height:105%;font-family:"Arial",sans-serif;color:black;mso-ligatures:standardcontextual'><a href="http://www.ricoh.com.my/"><span style='color:blue'>www.ricoh.com.my</span></a><o:p></o:p></span></p><p class=MsoNormal style='margin-bottom:6.0pt;text-autospace:none'><u><span lang=EN-US style='font-size:11.0pt;font-family:"Arial",sans-serif;color:blue;mso-ligatures:standardcontextual'><o:p><span style='text-decoration:none'> </span></o:p></span></u></p><p class=MsoNormal style='line-height:105%'><a href="https://www.ricoh.com.my/"><span lang=EN-US style='font-size:11.0pt;line-height:105%;color:black;text-decoration:none'><img border=0 width=600 height=184 style='width:6.25in;height:1.9166in' id="Picture_x0020_2" src="cid:image003.jpg@01D9D1E3.711CE240"></span></a><span lang=EN-US style='font-size:11.0pt;line-height:105%;color:black;mso-ligatures:standardcontextual'><o:p></o:p></span></p><p class=MsoNormal style='line-height:105%'><span lang=EN-US style='font-size:11.0pt;line-height:105%;color:black;mso-ligatures:standardcontextual'><o:p> </o:p></span></p><p class=MsoNormal><i><span lang=EN-US style='font-size:9.0pt;color:#3F621F;mso-ligatures:standardcontextual'>This message together with any attachments is confidential and intended solely for the person or entity to whom it is addressed. It contains information that is confidential and that may be legally privileged. If you are not the intended recipient (or if you have received this message in error), please notify the sender immediately by replying to this message and delete this e-mail (and any other record of it) from your system. Please do not copy or use it for any purpose. Recipient is advised to check this email and any attachments for the presence of trojans or viruses. The company accepts no liability for any damage caused by any virus transmitted by this email.<o:p></o:p></span></i></p><p class=MsoNormal><span lang=EN-US style='font-size:11.0pt'><o:p> </o:p></span></p><div style='border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0cm 0cm 0cm'><p class=MsoNormal><b><span lang=EN-US style='font-size:11.0pt'>From:</span></b><span lang=EN-US style='font-size:11.0pt'> Richard Powell <<a href="mailto:Richard.Powell@ricoh-europe.com">Richard.Powell@ricoh-europe.com</a>> <br><b>Sent:</b> Tuesday, August 8, 2023 10:35 PM<br><b>To:</b> Patricia Foong <<a href="mailto:Patricia.Foong@ricoh.com.my">Patricia.Foong@ricoh.com.my</a>><br><b>Cc:</b> Marta Zawierucha <<a href="mailto:Marta.Zawierucha@ricoh-europe.com">Marta.Zawierucha@ricoh-europe.com</a>>; Piotr Dobrzeniecki <<a href="mailto:Piotr.Dobrzeniecki@ricoh-europe.com">Piotr.Dobrzeniecki@ricoh-europe.com</a>><br><b>Subject:</b> RE: Pulogadung PH (PUL2) : Pull printer software post upgrade status<o:p></o:p></span></p></div><p class=MsoNormal><span lang=EN-US><o:p> </o:p></span></p><div><p class=MsoNormal style='mso-line-height-alt:.75pt'><span lang=EN-US style='font-size:1.0pt;color:white'> <o:p></o:p></span></p></div><div><p class=MsoNormal style='mso-line-height-alt:.75pt'><span lang=EN-US style='font-size:1.0pt;color:white'>ZjQcmQRYFpfptBannerStart<o:p></o:p></span></p></div><table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 width="100%" style='width:100.0%;border-radius:4px'><tr><td style='padding:12.0pt 0cm 12.0pt 0cm'><table class=MsoNormalTable border=1 cellspacing=0 cellpadding=0 width="100%" style='width:100.0%;background:white;border:none;border-top:solid #BBBBBB 3.0pt'><tr><td valign=top style='border:none;padding:0cm 7.5pt 3.75pt 4.5pt'><table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 align=left><tr><td style='padding:3.0pt 6.0pt 3.0pt 6.0pt'></td></tr><tr><td style='padding:3.0pt 6.0pt 3.0pt 6.0pt'><div align=center><table class=MsoNormalTable border=1 cellspacing=0 cellpadding=0><tr><td width="100%" style='width:100.0%;padding:0cm 0cm 0cm 0cm'><p class=MsoNormal align=center style='text-align:center'><b><span style='color:red'>CAUTION: </span></b><span style='color:black'>This Email is from an EXTERNAL source. Ensure you trust this sender before clicking on any links or attachments.</span><span style='font-size:12.0pt;font-family:"Times New Roman",serif'><o:p></o:p></span></p></td></tr></table></div></td></tr></table></td></tr></table></td></tr></table><div><p class=MsoNormal style='mso-line-height-alt:.75pt'><span lang=EN-US style='font-size:1.0pt;color:white'>ZjQcmQRYFpfptBannerEnd</span><span lang=EN-US style='font-size:1.0pt;font-family:"Times New Roman",serif;color:white'><o:p></o:p></span></p></div><p align=center style='margin:5.0pt;text-align:center'><span lang=EN-GB style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:black'>Internal<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-GB style='font-size:12.0pt;font-family:"Times New Roman",serif'><o:p> </o:p></span></p><div><p class=MsoNormal><span lang=EN-GB style='font-size:11.0pt'>Hi Patricia,<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-GB style='font-size:11.0pt'><o:p> </o:p></span></p><p class=MsoNormal><span lang=EN-GB style='font-size:11.0pt'>Please could you arrange for a Tech to attend this site and hide the System home button after the sites SNLX migration.<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-GB style='font-size:11.0pt'><o:p> </o:p></span></p><table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 width=856 style='width:642.0pt;margin-left:-.15pt;border-collapse:collapse'><tr style='height:60.75pt'><td width=64 valign=bottom style='width:48.0pt;border:solid windowtext 1.0pt;background:#70AD47;padding:.75pt 5.4pt .75pt 5.4pt;height:60.75pt'><p class=MsoNormal><b><span style='font-size:9.0pt;color:white;mso-fareast-language:EN-GB'>Country<o:p></o:p></span></b></p></td><td width=228 valign=bottom style='width:171.0pt;border:solid windowtext 1.0pt;border-left:none;background:#70AD47;padding:.75pt 5.4pt .75pt 5.4pt;height:60.75pt'><p class=MsoNormal><b><span style='font-size:9.0pt;color:white;mso-fareast-language:EN-GB'>Site<o:p></o:p></span></b></p></td><td width=64 valign=bottom style='width:48.0pt;border:solid windowtext 1.0pt;border-left:none;background:#70AD47;padding:.75pt 5.4pt .75pt 5.4pt;height:60.75pt'><p class=MsoNormal><b><span style='font-size:9.0pt;color:white;mso-fareast-language:EN-GB'>Site code<o:p></o:p></span></b></p></td><td width=129 valign=bottom style='width:97.0pt;border:solid windowtext 1.0pt;border-left:none;background:#70AD47;padding:.75pt 5.4pt .75pt 5.4pt;height:60.75pt'><p class=MsoNormal><b><span style='font-size:9.0pt;color:white;mso-fareast-language:EN-GB'>Name<o:p></o:p></span></b></p></td><td width=132 valign=bottom style='width:99.0pt;border:solid windowtext 1.0pt;border-left:none;background:#70AD47;padding:.75pt 5.4pt .75pt 5.4pt;height:60.75pt'><p class=MsoNormal><b><span style='font-size:9.0pt;color:white;mso-fareast-language:EN-GB'>Model SLNX<o:p></o:p></span></b></p></td><td width=95 valign=bottom style='width:71.0pt;border:solid windowtext 1.0pt;border-left:none;background:#70AD47;padding:.75pt 5.4pt .75pt 5.4pt;height:60.75pt'><p class=MsoNormal><b><span style='font-size:9.0pt;color:white;mso-fareast-language:EN-GB'>Serial Number<o:p></o:p></span></b></p></td><td width=144 valign=bottom style='width:108.0pt;border:solid windowtext 1.0pt;border-left:none;background:#70AD47;padding:.75pt 5.4pt .75pt 5.4pt;height:60.75pt'><p class=MsoNormal><b><span style='font-size:9.0pt;color:white;mso-fareast-language:EN-GB'>Current IP Address db<o:p></o:p></span></b></p></td></tr><tr style='height:16.5pt'><td width=64 nowrap valign=bottom style='width:48.0pt;border:none;border-bottom:solid #A9D08E 1.0pt;background:#E2EFDA;padding:.75pt 5.4pt .75pt 5.4pt;height:16.5pt'><p class=MsoNormal><span style='font-size:11.0pt;color:black;mso-fareast-language:EN-GB'>Indonesia<o:p></o:p></span></p></td><td width=228 nowrap valign=bottom style='width:171.0pt;border:none;border-bottom:solid #A9D08E 1.0pt;background:#E2EFDA;padding:.75pt 5.4pt .75pt 5.4pt;height:16.5pt'><p class=MsoNormal><span style='font-size:11.0pt;color:black;mso-fareast-language:EN-GB'>Pulogadung Pharma<o:p></o:p></span></p></td><td width=64 nowrap valign=bottom style='width:48.0pt;border:none;border-bottom:solid #A9D08E 1.0pt;background:#E2EFDA;padding:.75pt 5.4pt .75pt 5.4pt;height:16.5pt'><p class=MsoNormal><span style='font-size:11.0pt;color:black;mso-fareast-language:EN-GB'>PUL2<o:p></o:p></span></p></td><td width=129 nowrap valign=bottom style='width:97.0pt;border:none;border-bottom:solid #A9D08E 1.0pt;background:#E2EFDA;padding:.75pt 5.4pt .75pt 5.4pt;height:16.5pt'><p class=MsoNormal><span style='font-size:11.0pt;color:black;mso-fareast-language:EN-GB'>PULMFP010<o:p></o:p></span></p></td><td width=132 nowrap valign=bottom style='width:99.0pt;border:none;border-bottom:solid #A9D08E 1.0pt;background:#E2EFDA;padding:.75pt 5.4pt .75pt 5.4pt;height:16.5pt'><p class=MsoNormal><span style='font-size:11.0pt;color:black;mso-fareast-language:EN-GB'>IM C300<o:p></o:p></span></p></td><td width=95 nowrap valign=bottom style='width:71.0pt;border:none;border-bottom:solid #A9D08E 1.0pt;background:#E2EFDA;padding:.75pt 5.4pt .75pt 5.4pt;height:16.5pt'><p class=MsoNormal><span style='font-size:11.0pt;color:black;mso-fareast-language:EN-GB'>3922PA51278<o:p></o:p></span></p></td><td width=144 nowrap valign=bottom style='width:108.0pt;border:none;border-bottom:solid #A9D08E 1.0pt;background:#E2EFDA;padding:.75pt 5.4pt .75pt 5.4pt;height:16.5pt'><p class=MsoNormal><span style='font-size:11.0pt;color:black;mso-fareast-language:EN-GB'>10.237.191.51<o:p></o:p></span></p></td></tr></table><p class=MsoNormal><span lang=EN-GB style='font-size:11.0pt'><o:p> </o:p></span></p><p class=MsoNormal><span lang=EN-GB style='font-size:11.0pt'>Kind regards<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-GB style='font-size:11.0pt'><o:p> </o:p></span></p><p class=MsoNormal><span lang=EN-GB style='font-size:11.0pt'>Richard<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-GB style='font-size:11.0pt'><o:p> </o:p></span></p><div><div style='border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0cm 0cm 0cm'><p class=MsoNormal><b><span lang=EN-US style='font-size:11.0pt;mso-fareast-language:EN-GB'>From:</span></b><span lang=EN-US style='font-size:11.0pt;mso-fareast-language:EN-GB'> #RES-BARCELONA-GSK <<a href="mailto:GSSC.GSK.Support@ricoh.es">GSSC.GSK.Support@ricoh.es</a>> <br><b>Sent:</b> 08 August 2023 15:10<br><b>To:</b> Richard Powell <<a href="mailto:Richard.Powell@ricoh-europe.com">Richard.Powell@ricoh-europe.com</a>><br><b>Cc:</b> #RES-BARCELONA-GSK <<a href="mailto:GSSC.GSK.Support@ricoh.es">GSSC.GSK.Support@ricoh.es</a>><br><b>Subject:</b> FW: Pulogadung PH (PUL2) : Pull printer software post upgrade status<o:p></o:p></span></p></div></div><p class=MsoNormal><span lang=EN-GB style='font-size:11.0pt'><o:p> </o:p></span></p><p align=center style='margin:5.0pt;text-align:center'><span lang=ES style='color:black'>Internal<o:p></o:p></span></p><p class=MsoNormal><span lang=ES style='font-size:11.0pt;mso-fareast-language:EN-GB'><o:p> </o:p></span></p><div><p class=MsoNormal><span lang=EN-GB style='font-size:11.0pt'>Hi,<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-GB style='font-size:11.0pt'>Pulmfp010 to have system home need to be removed.<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-GB style='font-size:11.0pt'><o:p> </o:p></span></p><p class=MsoNormal><span lang=EN-GB style='font-size:11.0pt'>(they have done it last week on 3.1 but seems after install pop up again)<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-GB style='font-size:11.0pt'><o:p> </o:p></span></p><div><p class=MsoNormal><span lang=FR style='font-family:"Arial",sans-serif;mso-fareast-language:ES'>Best Regards,<o:p></o:p></span></p><p class=MsoNormal><span lang=FR style='font-family:"Arial",sans-serif;mso-fareast-language:ES'><o:p> </o:p></span></p><p class=MsoNormal><b><span lang=FR style='font-family:"Arial",sans-serif;mso-fareast-language:ES'>Julien Franco Alain, Perego</span></b><span lang=FR style='font-family:"Arial",sans-serif;mso-fareast-language:ES'><br></span><span lang=EN-GB style='font-family:"Arial",sans-serif;mso-fareast-language:ES'>Technical Support Specialist L2<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-GB style='font-family:"Arial",sans-serif;mso-fareast-language:ES'>Global Solution Support Centre<span style='color:black'><br><b><br>Ricoh Spain S.L.U.</b><br></span><u><span style='color:blue'><br></span></u></span><a href="http://www.ricoh.es/"><span lang=EN-GB style='font-family:"Arial",sans-serif;color:blue;mso-fareast-language:ES;text-decoration:none'><img border=0 width=88 height=31 style='width:.9166in;height:.3229in' id="Picture_x0020_1" src="cid:image005.png@01D9D1E3.711CE240"></span></a><span lang=EN-GB style='font-family:"Arial",sans-serif;color:black;mso-fareast-language:ES'><br></span><u><span lang=EN-GB style='font-size:11.0pt;color:blue;mso-fareast-language:ES'><br></span></u><span lang=ES style='font-size:11.0pt;mso-fareast-language:ES'><a href="http://www.facebook.com/ricohspain"><span lang=EN-GB style='color:blue;text-decoration:none'><img border=0 width=24 height=24 style='width:.25in;height:.25in' id="Picture_x0020_7" src="cid:image006.png@01D9D1E3.711CE240"></span><span lang=EN-GB style='color:blue'> </span></a></span><span lang=EN-GB style='font-size:11.0pt;color:black;mso-fareast-language:ES'> </span><span lang=ES style='font-size:11.0pt;mso-fareast-language:ES'><a href="http://www.twitter.com/ricohspain"><span lang=EN-GB style='color:black;text-decoration:none'><img border=0 width=24 height=24 style='width:.25in;height:.25in' id="Picture_x0020_8" src="cid:image007.png@01D9D1E3.711CE240"></span><span lang=EN-GB style='color:black'> </span></a></span><span lang=EN-GB style='font-size:11.0pt;color:black;mso-fareast-language:ES'> </span><span lang=ES style='font-size:11.0pt;mso-fareast-language:ES'><a href="http://www.youtube.com/ricohspain"><span lang=EN-GB style='color:black;text-decoration:none'><img border=0 width=24 height=24 style='width:.25in;height:.25in' id="Picture_x0020_9" src="cid:image008.png@01D9D1E3.711CE240"></span><span lang=EN-GB style='color:black'> </span></a></span><span lang=EN-GB style='font-size:11.0pt;color:black;mso-fareast-language:ES'> </span><span lang=ES style='font-size:11.0pt;mso-fareast-language:ES'><a href="http://www.linkedin.com/company/ricoh-espana-slu"><span lang=EN-GB style='color:black;text-decoration:none'><img border=0 width=24 height=24 style='width:.25in;height:.25in' id="Picture_x0020_10" src="cid:image009.png@01D9D1E3.711CE240"></span><span lang=EN-GB style='color:black'> </span></a></span><span lang=EN-GB style='font-size:11.0pt;mso-fareast-language:ES'><o:p></o:p></span></p></div><p class=MsoNormal><span lang=EN-GB style='font-size:11.0pt'><o:p> </o:p></span></p><div><div style='border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0cm 0cm 0cm'><p class=MsoNormal><b><span lang=EN-US style='font-size:11.0pt;mso-fareast-language:ES'>From:</span></b><span lang=EN-US style='font-size:11.0pt;mso-fareast-language:ES'> #RES-BARCELONA-GSK <<a href="mailto:GSSC.GSK.Support@ricoh.es">GSSC.GSK.Support@ricoh.es</a>> <br><b>Sent:</b> martes, 8 de agosto de 2023 16:08<br><b>To:</b> Nandimas Alkaditiya <<a href="mailto:nandimas.x.alkaditiya@gsk.com">nandimas.x.alkaditiya@gsk.com</a>>; Bhupendra Singh <<a href="mailto:bhupendra.8.singh@gsk.com">bhupendra.8.singh@gsk.com</a>>; Shirley Soh <<a href="mailto:Shirley.Soh@gsk.com">Shirley.Soh@gsk.com</a>>; Hemant Kumar <<a href="mailto:hemant.3.kumar@gsk.com">hemant.3.kumar@gsk.com</a>><br><b>Cc:</b> Bastien Carayon <<a href="mailto:Bastien.Carayon@ricoh-europe.com">Bastien.Carayon@ricoh-europe.com</a>>; Przemyslaw Giera <<a href="mailto:przemyslaw.x.giera@gsk.com">przemyslaw.x.giera@gsk.com</a>>; Marcin Spiliszewski <<a href="mailto:marcin.a.spiliszewski@gsk.com">marcin.a.spiliszewski@gsk.com</a>>; #RES-BARCELONA-GSK <<a href="mailto:GSSC.GSK.Support@ricoh.es">GSSC.GSK.Support@ricoh.es</a>>; WW Global-Print-Projects <<a href="mailto:WW.Global-Print-Projects@gsk.com">WW.Global-Print-Projects@gsk.com</a>>; GSK Executive Support <<a href="mailto:GSK_Executive_Support@gsk.com">GSK_Executive_Support@gsk.com</a>>; Richard Powell <<a href="mailto:Richard.Powell@ricoh-europe.com">Richard.Powell@ricoh-europe.com</a>>; HCL_GSK_Print <<a href="mailto:HCL_GSK_Print@gsk.com">HCL_GSK_Print@gsk.com</a>>; Mac Engineering <<a href="mailto:MacEngineering@gsk.com">MacEngineering@gsk.com</a>><br><b>Subject:</b> Pulogadung PH (PUL2) : Pull printer software post upgrade status<o:p></o:p></span></p></div></div><p class=MsoNormal><span lang=ES style='font-size:11.0pt'><o:p> </o:p></span></p><p align=center style='margin:5.0pt;text-align:center'><span lang=ES style='color:black'>Internal<o:p></o:p></span></p><p class=MsoNormal><span lang=ES style='font-size:11.0pt;mso-fareast-language:ES'><o:p> </o:p></span></p><div><div><div class=MsoNormal align=center style='text-align:center'><span lang=EN-GB style='font-size:11.0pt'><hr size=1 width="100%" align=center></span></div><p class=MsoNormal align=center style='text-align:center'><span lang=EN-GB style='font-size:11.0pt'><o:p> </o:p></span></p><table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 width=733 style='width:549.85pt;background:#F36633;border-collapse:collapse'><tr style='height:69.2pt'><td width=68 style='width:51.3pt;padding:0cm 5.4pt 0cm 5.4pt;height:69.2pt'></td><td width=482 style='width:361.55pt;padding:0cm 5.4pt 0cm 5.4pt;height:69.2pt'><p class=MsoNormal><b><span style='font-size:30.0pt;color:white'>GSK Tech<o:p></o:p></span></b></p></td><td width=183 style='width:137.0pt;padding:0cm 5.4pt 0cm 5.4pt;height:69.2pt'><p class=MsoNormal align=center style='text-align:center'><span style='font-size:7.0pt;color:#F36633'><o:p> </o:p></span></p><p class=MsoNormal align=center style='text-align:center'><span style='font-size:11.0pt;color:black'><img border=0 width=120 height=60 style='width:1.25in;height:.625in' id="Picture_x0020_16" src="cid:image010.jpg@01D9D1E3.711CE240"></span><span style='font-size:11.0pt;color:#F36633'><o:p></o:p></span></p><p class=MsoNormal align=center style='text-align:center'><span style='font-size:2.0pt;color:#F36633'><o:p> </o:p></span></p></td></tr><tr style='height:77.5pt'><td width=733 colspan=3 style='width:549.85pt;background:#EEEDEC;padding:0cm 5.4pt 0cm 5.4pt;height:77.5pt'><p class=MsoNormal><span style='font-size:11.0pt;color:#F36633'><o:p> </o:p></span></p><div align=center><table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 width=648 style='width:486.0pt;background:white;border-collapse:collapse'><tr style='height:11.85pt'><td width=648 colspan=2 valign=top style='width:486.0pt;background:#F36933;padding:5.4pt 5.4pt 5.4pt 5.4pt;height:11.85pt'><p class=MsoNormal><b><span style='font-size:13.5pt;font-family:"Arial",sans-serif;color:white'>Pull printer software post upgrade status: Pulogadung PH<o:p></o:p></span></b></p></td></tr><tr style='height:334.8pt'><td width=648 colspan=2 valign=top style='width:486.0pt;padding:5.4pt 5.4pt 5.4pt 5.4pt;height:334.8pt'><p style='margin:0cm;line-height:105%'><span lang=MS style='font-size:10.0pt;line-height:105%;font-family:"Arial",sans-serif;color:black'>The pull printer software on your site has been upgraded to the new cloud version. The results are shown in the List of printers table below.</span><span lang=MS style='font-size:10.0pt;line-height:105%;font-family:"Arial",sans-serif'><o:p></o:p></span></p><p style='margin:0cm;line-height:105%'><span lang=MS style='font-size:10.0pt;line-height:105%;font-family:"Arial",sans-serif'><o:p> </o:p></span></p><p style='margin:0cm;line-height:105%'><span lang=MS style='font-size:10.0pt;line-height:105%;font-family:"Arial",sans-serif;color:black'>You must now complete the following steps:</span><span lang=MS style='font-size:10.0pt;line-height:105%;font-family:"Arial",sans-serif'><o:p></o:p></span></p><p style='margin:0cm;line-height:105%'><span lang=MS style='font-size:10.0pt;line-height:105%;font-family:"Arial",sans-serif'><o:p> </o:p></span></p><p style='margin:0cm;line-height:105%'><span style='font-size:10.0pt;line-height:105%;color:black'><img border=0 width=634 height=110 style='width:6.6041in;height:1.1458in' id="Picture_x0020_15" src="cid:image011.jpg@01D9D1E3.711CE240"></span><span lang=MS style='font-size:10.0pt;line-height:105%;font-family:"Arial",sans-serif'><o:p></o:p></span></p><p style='margin:0cm;line-height:105%'><span style='font-size:10.0pt;line-height:105%;font-family:"Arial",sans-serif'><o:p> </o:p></span></p><p style='margin:0cm;line-height:105%'><b><span style='font-size:10.0pt;line-height:105%;font-family:"Arial",sans-serif;color:black'>How to complete these steps</span></b><b><span style='font-size:10.0pt;line-height:105%;font-family:"Arial",sans-serif'><o:p></o:p></span></b></p><ul style='margin-top:0cm' type=disc><li class=MsoNormal style='margin-left:-18.0pt;line-height:105%;mso-list:l1 level1 lfo3'><b><span style='font-family:"Arial",sans-serif;color:black'>Step 1:</span></b><span style='font-family:"Arial",sans-serif;color:black'> Reboot the printer where there is a Y marked in column 4, in the List of printers table below.</span><span style='font-family:"Arial",sans-serif'><o:p></o:p></span></li></ul><p style='mso-margin-top-alt:0cm;margin-right:0cm;margin-bottom:0cm;margin-left:18.0pt;line-height:105%'><span style='font-size:10.0pt;line-height:105%;font-family:"Arial",sans-serif'><o:p> </o:p></span></p><ul style='margin-top:0cm' type=disc><li class=MsoNormal style='color:#544F40;margin-left:-18.0pt;line-height:105%;mso-list:l1 level1 lfo3'><b><span style='font-family:"Arial",sans-serif;color:black'>Steps 2/3/4:</span></b><span style='font-family:"Arial",sans-serif;color:black'> </span><span style='font-family:"Arial",sans-serif'><o:p></o:p></span></li></ul><p class=MsoListParagraph style='margin-left:39.0pt;text-indent:-21.3pt;line-height:105%;mso-list:l1 level2 lfo3'><![if !supportLists]><span style='font-family:"Arial",sans-serif'><span style='mso-list:Ignore'><span style='font:7.0pt "Times New Roman"'> </span></span></span><![endif]><span style='font-family:"Arial",sans-serif;color:black'>Look at every printer screen to see if the following image is being displayed.</span><span style='font-family:"Arial",sans-serif;color:#544F40'><o:p></o:p></span></p><p class=MsoListParagraph style='margin-left:39.0pt;line-height:105%'><span style='font-family:"Arial",sans-serif;color:#544F40'><o:p> </o:p></span></p><p style='mso-margin-top-alt:0cm;margin-right:0cm;margin-bottom:12.0pt;margin-left:36.0pt;line-height:105%'><span style='font-size:10.0pt;line-height:105%;color:black'><img border=0 width=337 height=195 style='width:3.5104in;height:2.0312in' id="Picture_x0020_14" src="cid:image012.jpg@01D9D1E3.711CE240"></span><span style='font-size:10.0pt;line-height:105%'><o:p></o:p></span></p><p class=MsoListParagraph style='margin-left:54.0pt;line-height:105%'><span style='font-family:"Arial",sans-serif'><o:p> </o:p></span></p><p style='mso-margin-top-alt:0cm;margin-right:0cm;margin-bottom:0cm;margin-left:36.0pt;text-indent:-18.0pt;line-height:105%;mso-list:l1 level1 lfo3'><![if !supportLists]><span style='font-size:10.0pt;line-height:105%;font-family:"Arial",sans-serif'><span style='mso-list:Ignore'><span style='font:7.0pt "Times New Roman"'> </span></span></span><![endif]><span style='font-size:10.0pt;line-height:105%;font-family:"Arial",sans-serif;color:black'>If so, remove the </span><span style='font-size:10.0pt;line-height:105%;font-family:"Arial",sans-serif;color:#544F40'>Do not turn off this printer sign and record the results in column 5 below. Once completed return the results by replying to this email.<o:p></o:p></span></p><p style='mso-margin-top-alt:0cm;margin-right:0cm;margin-bottom:0cm;margin-left:36.0pt;text-indent:-18.0pt;line-height:105%;mso-list:l1 level1 lfo3'><![if !supportLists]><span style='font-size:10.0pt;line-height:105%;font-family:"Arial",sans-serif'><span style='mso-list:Ignore'><span style='font:7.0pt "Times New Roman"'> </span></span></span><![endif]><span style='font-size:10.0pt;line-height:105%;font-family:"Arial",sans-serif;color:#544F40'>If not, mark N against that printer in column 5.<o:p></o:p></span></p><p style='mso-margin-top-alt:0cm;margin-right:0cm;margin-bottom:0cm;margin-left:18.0pt;line-height:105%'><span style='font-size:10.0pt;line-height:105%;font-family:"Arial",sans-serif;color:#544F40'><o:p> </o:p></span></p><ul style='margin-top:0cm' type=disc><li class=MsoNormal style='color:#0563C1;margin-left:-18.0pt;line-height:105%;mso-list:l2 level1 lfo7'><b><span style='font-family:"Arial",sans-serif;color:black'>Step 5:</span></b><span style='font-family:"Arial",sans-serif;color:black'> </span><span style='font-family:"Arial",sans-serif;color:#544F40'>Complete user acceptance testing using </span><span style='font-size:11.0pt;line-height:105%'><a href="https://myconnect.gsk.com/:w:/r/sites/modern-GPS/Global%20Print%20Service%20communications%20library/Pull%20printer%20software%20upgrade%20User%20Acceptance%20Tests.docx?d=wd94416e133ca454296b352485d69f724&csf=1&web=1&e=dRrUZx"><span class=MsoSmartlink><span style='font-size:10.0pt;line-height:105%;font-family:"Arial",sans-serif'>Pull printer software upgrade User Acceptance Tests </span></span></a></span><u><span style='font-family:"Arial",sans-serif'> </span></u><span style='font-family:"Arial",sans-serif;color:black'>for</span><span style='font-family:"Arial",sans-serif;color:#544F40'> each printer. It will take a maximum of 30 minutes per printer to complete the full set of tests. If you cannot test all printers, we recommend that you test printers that are heavily used.</span><u><span style='font-family:"Arial",sans-serif'><o:p></o:p></span></u></li></ul><p style='mso-margin-top-alt:0cm;margin-right:0cm;margin-bottom:0cm;margin-left:36.0pt;line-height:105%'><span style='font-size:10.0pt;line-height:105%;font-family:"Arial",sans-serif;color:#544F40'><o:p> </o:p></span></p><p style='margin:0cm;line-height:105%'><span style='font-size:10.0pt;line-height:105%;font-family:"Arial",sans-serif;color:#544F40'><o:p> </o:p></span></p><p style='margin:0cm;line-height:105%'><b><span style='font-size:14.0pt;line-height:105%;font-family:"Arial",sans-serif;color:white;background:darkblue;mso-highlight:darkblue'>List of printers</span></b><b><span style='font-size:14.0pt;line-height:105%;font-family:"Arial",sans-serif;color:white'><o:p></o:p></span></b></p><table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 width=615 style='width:461.0pt;border-collapse:collapse'><tr style='height:60.75pt'><td width=109 style='width:81.9pt;border:solid windowtext 1.0pt;background:#F36636;padding:.75pt 3.5pt .75pt 3.5pt;height:60.75pt'><p class=MsoNormal align=center style='text-align:center'><span style='font-size:11.0pt;color:white;mso-fareast-language:ES'>1.</span><span style='font-size:7.0pt;font-family:"Times New Roman",serif;color:white;mso-fareast-language:ES'> </span><span style='font-size:11.0pt;color:white;mso-fareast-language:ES'>Printer name<o:p></o:p></span></p></td><td width=109 style='width:81.9pt;border:solid windowtext 1.0pt;border-left:none;background:#F36636;padding:.75pt 3.5pt .75pt 3.5pt;height:60.75pt'><p class=MsoNormal align=center style='text-align:center'><span style='font-size:11.0pt;color:white;mso-fareast-language:ES'>2.</span><span style='font-size:7.0pt;font-family:"Times New Roman",serif;color:white;mso-fareast-language:ES'> </span><span style='font-size:11.0pt;color:white;mso-fareast-language:ES'>Printer model<o:p></o:p></span></p></td><td width=109 style='width:81.8pt;border:solid windowtext 1.0pt;border-left:none;background:#F36636;padding:.75pt 3.5pt .75pt 3.5pt;height:60.75pt'><p class=MsoNormal align=center style='text-align:center'><span style='font-size:11.0pt;color:white;mso-fareast-language:ES'>3.</span><span style='font-size:7.0pt;font-family:"Times New Roman",serif;color:white;mso-fareast-language:ES'> </span><span style='font-size:11.0pt;color:white;mso-fareast-language:ES'>Status (Success/ Fail)<o:p></o:p></span></p></td><td width=109 style='width:81.85pt;border:solid windowtext 1.0pt;border-left:none;background:#F36636;padding:.75pt 3.5pt .75pt 3.5pt;height:60.75pt'><p class=MsoNormal align=center style='text-align:center'><span style='font-size:11.0pt;color:white;mso-fareast-language:ES'>4.</span><span style='font-size:7.0pt;font-family:"Times New Roman",serif;color:white;mso-fareast-language:ES'> </span><span style='font-size:11.0pt;color:white;mso-fareast-language:ES'>Reboot required?<o:p></o:p></span></p></td><td width=178 style='width:133.55pt;border:solid windowtext 1.0pt;border-left:none;background:#F36636;padding:.75pt 3.5pt .75pt 3.5pt;height:60.75pt'><p class=MsoNormal align=center style='text-align:center'><span style='font-size:11.0pt;color:white;mso-fareast-language:ES'>5.</span><span style='font-size:7.0pt;font-family:"Times New Roman",serif;color:white;mso-fareast-language:ES'> </span><span style='font-size:11.0pt;color:white;mso-fareast-language:ES'>Is the new screen visible? (UAT)<o:p></o:p></span></p></td></tr><tr style='height:16.5pt'><td width=109 nowrap valign=bottom style='width:81.9pt;border:solid windowtext 1.0pt;border-top:none;padding:.75pt 3.5pt .75pt 3.5pt;height:16.5pt'><p class=MsoNormal><span style='font-size:11.0pt;color:black;mso-fareast-language:ES'>PULMFP009<o:p></o:p></span></p></td><td width=109 nowrap valign=bottom style='width:81.9pt;border-top:none;border-left:none;border-bottom:solid windowtext 1.0pt;border-right:solid windowtext 1.0pt;padding:.75pt 3.5pt .75pt 3.5pt;height:16.5pt'><p class=MsoNormal><span style='font-size:11.0pt;color:black;mso-fareast-language:ES'>Aficio MP 301<o:p></o:p></span></p></td><td width=109 nowrap valign=bottom style='width:81.8pt;border-top:none;border-left:none;border-bottom:solid windowtext 1.0pt;border-right:solid windowtext 1.0pt;padding:.75pt 3.5pt .75pt 3.5pt;height:16.5pt'><p class=MsoNormal><span style='font-size:11.0pt;color:black;mso-fareast-language:ES'>Success<o:p></o:p></span></p></td><td width=109 nowrap valign=bottom style='width:81.85pt;border-top:none;border-left:none;border-bottom:solid windowtext 1.0pt;border-right:solid windowtext 1.0pt;padding:.75pt 3.5pt .75pt 3.5pt;height:16.5pt'><p class=MsoNormal><span style='font-size:11.0pt;color:black;mso-fareast-language:ES'>No<o:p></o:p></span></p></td><td width=178 nowrap valign=bottom style='width:133.55pt;border-top:none;border-left:none;border-bottom:solid windowtext 1.0pt;border-right:solid windowtext 1.0pt;padding:.75pt 3.5pt .75pt 3.5pt;height:16.5pt'></td></tr><tr style='height:16.5pt'><td width=109 nowrap valign=bottom style='width:81.9pt;border:solid windowtext 1.0pt;border-top:none;padding:.75pt 3.5pt .75pt 3.5pt;height:16.5pt'><p class=MsoNormal><span style='font-size:11.0pt;color:black;mso-fareast-language:ES'>PULMFP010<o:p></o:p></span></p></td><td width=109 nowrap valign=bottom style='width:81.9pt;border-top:none;border-left:none;border-bottom:solid windowtext 1.0pt;border-right:solid windowtext 1.0pt;padding:.75pt 3.5pt .75pt 3.5pt;height:16.5pt'><p class=MsoNormal><span style='font-size:11.0pt;color:black;mso-fareast-language:ES'>IM C300<o:p></o:p></span></p></td><td width=109 nowrap valign=bottom style='width:81.8pt;border-top:none;border-left:none;border-bottom:solid windowtext 1.0pt;border-right:solid windowtext 1.0pt;padding:.75pt 3.5pt .75pt 3.5pt;height:16.5pt'><p class=MsoNormal><span style='font-size:11.0pt;color:black;mso-fareast-language:ES'>Success<o:p></o:p></span></p></td><td width=109 nowrap valign=bottom style='width:81.85pt;border-top:none;border-left:none;border-bottom:solid windowtext 1.0pt;border-right:solid windowtext 1.0pt;padding:.75pt 3.5pt .75pt 3.5pt;height:16.5pt'><p class=MsoNormal><span style='font-size:11.0pt;color:black;mso-fareast-language:ES'>No<o:p></o:p></span></p></td><td width=178 nowrap valign=bottom style='width:133.55pt;border-top:none;border-left:none;border-bottom:solid windowtext 1.0pt;border-right:solid windowtext 1.0pt;padding:.75pt 3.5pt .75pt 3.5pt;height:16.5pt'></td></tr></table><p style='mso-margin-top-alt:0cm;margin-right:0cm;margin-bottom:0cm;margin-left:18.0pt;line-height:105%'><span style='font-size:10.0pt;line-height:105%;font-family:"Arial",sans-serif;color:#544F40'><o:p> </o:p></span></p><p style='mso-margin-top-alt:0cm;margin-right:0cm;margin-bottom:0cm;margin-left:18.0pt;line-height:105%'><span style='font-size:10.0pt;line-height:105%;font-family:"Arial",sans-serif;color:#544F40'><o:p> </o:p></span></p><p style='mso-margin-top-alt:0cm;margin-right:0cm;margin-bottom:0cm;margin-left:18.0pt;line-height:105%'><span style='font-size:10.0pt;line-height:105%;font-family:"Arial",sans-serif;color:#544F40'><o:p> </o:p></span></p><p style='mso-margin-top-alt:0cm;margin-right:0cm;margin-bottom:0cm;margin-left:18.0pt;line-height:105%'><span style='font-size:10.0pt;line-height:105%;font-family:"Arial",sans-serif;color:#544F40'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-family:"Arial",sans-serif;color:#544F40'>Read </span><span style='font-size:11.0pt;color:#544F40'>the </span><span style='font-size:11.0pt;color:black'><a href="https://myconnect.gsk.com/:x:/r/sites/modern-GPS/Global%20Print%20Service%20communications%20library/Pull%20print%20software%20upgrade%20schedule%20and%20status%20.xlsx?d=w7d30fa91747b4a7d8ddbff8fd0890a31&csf=1&web=1&e=MwECYK"><span class=MsoSmartlink><span style='font-size:10.0pt;font-family:"Arial",sans-serif'>Pull printer software upgrade schedule and status</span></span></a> </span><span style='font-family:"Arial",sans-serif;color:#544F40'>for the latest information about your sites upgrade.</span><u><span style='font-size:11.0pt;color:#0563C1'><o:p></o:p></span></u></p></td></tr><tr style='height:36.25pt'><td width=324 valign=top style='width:243.0pt;background:#15717D;padding:5.4pt 5.4pt 5.4pt 5.4pt;height:36.25pt'><p class=MsoNormal><b><span style='font-size:14.0pt;font-family:"Arial",sans-serif;color:white;mso-fareast-language:EN-GB'><img border=0 width=61 height=61 style='width:.6354in;height:.6354in' id="Picture_x0020_13" src="cid:image013.png@01D9D1E3.711CE240"></span></b><b><span style='font-size:14.0pt;font-family:"Arial",sans-serif;color:#15717D'><o:p></o:p></span></b></p></td><td width=324 valign=top style='width:243.0pt;background:#15717D;padding:0cm 0cm 0cm 0cm;height:36.25pt'><p class=MsoNormal><b><span style='font-size:14.0pt;font-family:"Arial",sans-serif;color:white'>Where do I find more information?<o:p></o:p></span></b></p><p class=MsoNormal style='margin-bottom:6.0pt'><span style='font-size:11.0pt;color:black'><a href="https://myconnect.gsk.com/:p:/r/sites/modern-GPS/Global%20Print%20Service%20communications%20library/Pull%20printer%20software%20migration%20User%20Acceptance%20tester%20information%20.pptx?d=wdbec00f84d034a2fb49c7caa7690064e&csf=1&web=1&e=8e5IBx"><span class=MsoSmartlink>Pull printer software upgrade User Acceptance tester information</span></a></span><u><span style='font-size:11.0pt;color:white'><o:p></o:p></span></u></p><p class=MsoNormal><span style='font-size:11.0pt;color:black'><a href="https://myconnect.gsk.com/:w:/r/sites/modern-GPS/Global%20Print%20Service%20communications%20library/Ricoh%20printer%20software%20migration%20FAQs.docx?d=wb7855d49f4c54ad9803a6e84b63587b4&csf=1&web=1&e=8OAcg1"><span class=MsoSmartlink><span style='font-size:10.0pt;font-family:"Arial",sans-serif'>Ricoh Pull Printer software upgrade </span>FAQs</span></a></span><b><span style='font-size:14.0pt;font-family:"Arial",sans-serif;color:white'><o:p></o:p></span></b></p></td></tr></table></div><p class=MsoNormal><span style='font-size:11.0pt'><o:p> </o:p></span></p><table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 width=703 style='width:527.55pt;background:#EEEDEC;border-collapse:collapse'><tr style='height:57.4pt'><td width=80 style='width:60.1pt;border:none;border-top:solid white 2.25pt;padding:5.4pt 5.4pt 5.4pt 5.4pt;height:57.4pt'><p class=MsoNormal align=center style='text-align:center'><span style='font-size:11.0pt;color:black;mso-fareast-language:EN-GB'><img border=0 width=54 height=54 style='width:.5625in;height:.5625in' id="Picture_x0020_6" src="cid:image014.png@01D9D1E3.711CE240"></span><span style='font-size:11.0pt'><o:p></o:p></span></p></td><td width=19 style='width:14.45pt;border:none;border-top:solid white 2.25pt;padding:0cm 0cm 0cm 0cm;height:57.4pt'><p class=MsoNormal><b><span style='font-size:14.0pt;font-family:"Arial",sans-serif;color:#F36633'><o:p> </o:p></span></b></p></td><td width=604 style='width:453.0pt;border:none;border-top:solid white 2.25pt;padding:5.4pt 5.4pt 5.4pt 5.4pt;height:57.4pt'><p class=MsoNormal><b><span style='font-size:14.0pt;font-family:"Arial",sans-serif;color:#F36633'>Feedback<o:p></o:p></span></b></p><p class=MsoNormal><span style='font-family:"Arial",sans-serif;color:#544F40'>We're interested in what you have to say about this communication. For feedback, questions or comments please email </span><span style='font-size:11.0pt;color:black'><a href="mailto:ww.global-print-projects@gsk.com?subject=%3cSite%3e:%20Ricoh%20pull%20printer%20software%20upgrade"><span style='font-size:10.0pt;font-family:"Arial",sans-serif'>Global Print Services</span></a></span><span style='font-family:"Arial",sans-serif;color:#544F40'> team. Please add your site name to the Subject of the email.<o:p></o:p></span></p></td></tr></table><p class=MsoNormal><span style='font-size:11.0pt'><o:p></o:p></span></p></td></tr></table><p class=MsoNormal><span lang=EN-GB style='font-size:11.0pt'><o:p> </o:p></span></p><p><strong><span lang=EN-GB style='font-family:"Calibri",sans-serif;color:black'>GSK monitors email communications sent to and from GSK in order to protect GSK, our employees, customers, suppliers and business partners, from cyber threats and loss of GSK Information. GSK monitoring is conducted with appropriate confidentiality controls and in accordance with local laws and after appropriate consultation.</span></strong><span lang=EN-GB><o:p></o:p></span></p></div></div></div><p class=MsoNormal><span lang=EN-GB style='font-size:12.0pt;font-family:"Times New Roman",serif'>Ricoh Europe Holdings PLC is a company registered in England, under company number 06273215, with a registered office at 20 Triton Street, London, NW1 3BF. The UK business of Ricoh Europe Holdings PLC is operated by: (i) Ricoh Europe PLC, a company registered in England under company number 00720944, with a registered office at 20 Triton Street, London, NW1 3BF; (ii) Ricoh UK Limited, a company registered in England under company number 01271033, with a registered office at Ricoh House, 800 Pavilion Drive, Northampton, NN4 7YL; and (iii) Ricoh Capital Limited, a company registered in England under company number 03001351, with a registered office at 20 Triton Street, London, NW1 3BF Please consider the environment before printing this e-mail <o:p></o:p></span></p></div></div></body></html>