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<p class="MsoNormal"><span style="font-size:11.0pt">Thanks Sun Sun and I will revert to the global team.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">Will come back to you if there is any further assistance needed.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">Dear Richard/Marta/Piotr/GSSC team, good day.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">Please confirm if all are good now.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">Thanks.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<div>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><b><span style="font-size:11.0pt;font-family:"Times New Roman",serif;color:#3B9B4B;mso-ligatures:standardcontextual;mso-fareast-language:JA">Advance Leave Notice:
</span></b><b><span style="font-size:11.0pt;font-family:"Times New Roman",serif;color:#2F5496;mso-ligatures:standardcontextual;mso-fareast-language:JA">28<sup>th</sup> Jul (2<sup>nd</sup> half) And 28<sup>th</sup> Aug</span></b><b><span style="font-size:11.0pt;font-family:"Times New Roman",serif;color:#2F5496;mso-fareast-language:JA"><o:p></o:p></span></b></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><b><span style="font-size:11.0pt;font-family:"Times New Roman",serif;color:#3B9B4B;mso-ligatures:standardcontextual;mso-fareast-language:JA">Public Holiday: </span></b><b><span style="font-size:11.0pt;font-family:"Times New Roman",serif;color:#2F5496;mso-ligatures:standardcontextual;mso-fareast-language:JA">
Nil </span></b><b><span style="font-size:11.0pt;font-family:"Times New Roman",serif;color:#2F5496;mso-fareast-language:JA"><o:p></o:p></span></b></p>
<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Times New Roman",serif;color:#2F5496;mso-ligatures:standardcontextual;mso-fareast-language:JA"><o:p> </o:p></span></b></p>
<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Times New Roman",serif;color:#2F5496;mso-ligatures:standardcontextual;mso-fareast-language:JA"><o:p> </o:p></span></b></p>
<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual"><o:p> </o:p></span></b></p>
<p class="MsoNormal" style="margin-bottom:6.0pt;text-autospace:none"><b><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">Thank you.</span></b><b><span style="font-family:"Times New Roman",serif;color:black;mso-ligatures:standardcontextual"><o:p></o:p></span></b></p>
<p class="MsoNormal" style="margin-bottom:6.0pt;text-autospace:none"><b><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">Patricia Foong
</span></b><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual"><br>
Senior Global Account Coordinator<br>
Ricoh Global Services Greater Asia Pacific<br>
Business Operation Division<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-bottom:6.0pt;text-autospace:none"><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">Mobile Phone : +6016 410 4493<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-bottom:12.0pt;text-autospace:none"><u><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#0070C0;mso-ligatures:standardcontextual"><a href="mailto:patricia.foong@ricoh.com.my"><span style="color:#0070C0">patricia.foong@ricoh.com.my</span></a></span></u><b><span style="font-size:11.0pt;color:#2F5496;mso-ligatures:standardcontextual"><o:p></o:p></span></b></p>
<p class="MsoNormal" style="margin-bottom:6.0pt;text-autospace:none"><b><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">RICOH (Malaysia) Sdn Bhd (10078-W)</span></b><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">
<o:p></o:p></span></p>
<p class="MsoNormal" style="text-autospace:none"><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">UG-D6, Level Upper Ground,<o:p></o:p></span></p>
<p class="MsoNormal" style="text-autospace:none"><span lang="DE" style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">Utropolis Suites 2, Jalan Kontraktor U1/14,<o:p></o:p></span></p>
<p class="MsoNormal" style="text-autospace:none"><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">40150 Shah Alam, Selangor,<o:p></o:p></span></p>
<p class="MsoNormal" style="text-autospace:none"><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">Malaysia.<o:p></o:p></span></p>
<p class="MsoNormal" style="line-height:105%"><span style="font-size:11.0pt;line-height:105%;font-family:"Arial",sans-serif;color:#666666;mso-ligatures:standardcontextual"><o:p> </o:p></span></p>
<p class="MsoNormal" style="line-height:105%"><span style="font-size:11.0pt;line-height:105%;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">Service Hotline: 1300 88 8228<o:p></o:p></span></p>
<p class="MsoNormal" style="line-height:105%"><span style="font-size:11.0pt;line-height:105%;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">Website:</span><span style="font-size:11.0pt;line-height:105%;font-family:"Arial",sans-serif;color:#666666;mso-ligatures:standardcontextual">
</span><span style="font-size:11.0pt;line-height:105%;font-family:"Arial",sans-serif;color:black;mso-ligatures:standardcontextual"><a href="http://www.ricoh.com.my/"><span style="color:blue">www.ricoh.com.my</span></a><o:p></o:p></span></p>
<p class="MsoNormal" style="margin-bottom:6.0pt;text-autospace:none"><u><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:blue;mso-ligatures:standardcontextual"><o:p><span style="text-decoration:none"> </span></o:p></span></u></p>
<p class="MsoNormal" style="line-height:105%"><a href="https://www.ricoh.com.my/"><span style="font-size:11.0pt;line-height:105%;color:black;text-decoration:none"><img border="0" width="600" height="184" style="width:6.25in;height:1.9166in" id="Picture_x0020_19" src="cid:image003.jpg@01D9D1ED.D59275A0"></span></a><span style="font-size:11.0pt;line-height:105%;color:black;mso-ligatures:standardcontextual"><o:p></o:p></span></p>
<p class="MsoNormal" style="line-height:105%"><span style="font-size:11.0pt;line-height:105%;color:black;mso-ligatures:standardcontextual"><o:p> </o:p></span></p>
<p class="MsoNormal"><i><span style="font-size:9.0pt;color:#3F621F;mso-ligatures:standardcontextual">This message together with any attachments is confidential and intended solely for the person or entity to whom it is addressed. It contains information that
is confidential and that may be legally privileged. If you are not the intended recipient (or if you have received this message in error), please notify the sender immediately by replying to this message and delete this e-mail (and any other record of it)
from your system. Please do not copy or use it for any purpose. Recipient is advised to check this email and any attachments for the presence of trojans or viruses. The company accepts no liability for any damage caused by any virus transmitted by this email.<o:p></o:p></span></i></p>
</div>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<div>
<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in">
<p class="MsoNormal"><b><span style="font-size:11.0pt">From:</span></b><span style="font-size:11.0pt"> Soenwono <soenwono@moderndatasolusi.com>
<br>
<b>Sent:</b> Friday, August 18, 2023 3:51 PM<br>
<b>To:</b> Patricia Foong <Patricia.Foong@ricoh.com.my>; Henry Sutanto <henry.sutanto@moderndatasolusi.com>; idris@moderndatasolusi.com<br>
<b>Cc:</b> Erik Reinaldo <Erik@moderndatasolusi.com>; 'it.team' <it.team@moderndatasolusi.com><br>
<b>Subject:</b> RE: Pulogadung PH (PUL2) : Pull printer software post upgrade status<o:p></o:p></span></p>
</div>
</div>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><span style="font-size:11.0pt">Hi Pat,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">My service team already removed the system home button. Picture below. Anything else before my service team leave the site? Please advise<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><img border="0" width="475" height="267" style="width:4.9479in;height:2.7812in" id="Picture_x0020_23" src="cid:image015.jpg@01D9D1ED.D59275A0"></span><span style="font-size:11.0pt"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">Thank you<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<div>
<p class="MsoNormal"><span style="font-family:"Tahoma",sans-serif">Regards,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Tahoma",sans-serif">Soenwono Suprapto | GMA & Direct Dept Head<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Tahoma",sans-serif">T: +62 21-27937489<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Tahoma",sans-serif">F: +62 21-27937486<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Tahoma",sans-serif">M: +62-87771697791<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Tahoma",sans-serif"><a href="http://www.moderndatasolusi.com/"><span style="color:blue">www.moderndatasolusi.com</span></a><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Tahoma",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><b><u><span style="font-family:"Tahoma",sans-serif">PT MODERN DATA SOLUSI
<o:p></o:p></span></u></b></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><a href="https://goo.gl/maps/ta17fqnTWbL2"><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:black;background:white;text-decoration:none">JL. Sultan Iskandar Muda No. 29, Kebayoran Lama Utara,
Kebayoran Lama - Jakarta Selatan 12240</span></a></span><span style="font-family:"Arial",sans-serif;color:#222222;background:white"><o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="font-size:11.0pt"><img border="0" width="195" height="84" style="width:2.0312in;height:.875in" id="Picture_x0020_17" src="cid:image016.png@01D9D1ED.D59275A0"></span><span style="font-family:"Arial",sans-serif;color:#222222;background:white"><o:p></o:p></span></p>
</div>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<div>
<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in">
<p class="MsoNormal"><b><span style="font-size:11.0pt">From:</span></b><span style="font-size:11.0pt"> Soenwono <<a href="mailto:soenwono@moderndatasolusi.com">soenwono@moderndatasolusi.com</a>>
<br>
<b>Sent:</b> 16 August 2023 12:44<br>
<b>To:</b> 'Patricia Foong' <<a href="mailto:Patricia.Foong@ricoh.com.my">Patricia.Foong@ricoh.com.my</a>>; 'Henry Sutanto' <<a href="mailto:henry.sutanto@moderndatasolusi.com">henry.sutanto@moderndatasolusi.com</a>>; 'idris@moderndatasolusi.com' <<a href="mailto:idris@moderndatasolusi.com">idris@moderndatasolusi.com</a>><br>
<b>Cc:</b> 'Erik Reinaldo' <<a href="mailto:Erik@moderndatasolusi.com">Erik@moderndatasolusi.com</a>>; 'it.team' <<a href="mailto:it.team@moderndatasolusi.com">it.team@moderndatasolusi.com</a>><br>
<b>Subject:</b> RE: Pulogadung PH (PUL2) : Pull printer software post upgrade status<o:p></o:p></span></p>
</div>
</div>
<p class="MsoNormal"><span lang="EN-ID"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">Oh Yes its 18<sup>th</sup> Aug.
<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">Thank you<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<div>
<p class="MsoNormal"><span style="font-family:"Tahoma",sans-serif">Regards,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Tahoma",sans-serif">Soenwono Suprapto | GMA & Direct Dept Head<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Tahoma",sans-serif">T: +62 21-27937489<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Tahoma",sans-serif">F: +62 21-27937486<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Tahoma",sans-serif">M: +62-87771697791<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Tahoma",sans-serif"><a href="http://www.moderndatasolusi.com/"><span style="color:blue">www.moderndatasolusi.com</span></a><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Tahoma",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><b><u><span style="font-family:"Tahoma",sans-serif">PT MODERN DATA SOLUSI
<o:p></o:p></span></u></b></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><a href="https://goo.gl/maps/ta17fqnTWbL2"><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:black;background:white;text-decoration:none">JL. Sultan Iskandar Muda No. 29, Kebayoran Lama Utara,
Kebayoran Lama - Jakarta Selatan 12240</span></a></span><span style="font-family:"Arial",sans-serif;color:#222222;background:white"><o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="font-size:11.0pt"><img border="0" width="195" height="84" style="width:2.0312in;height:.875in" id="_x0000_i1064" src="cid:image016.png@01D9D1ED.D59275A0"></span><span style="font-family:"Arial",sans-serif;color:#222222;background:white"><o:p></o:p></span></p>
</div>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<div>
<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in">
<p class="MsoNormal"><b><span style="font-size:11.0pt">From:</span></b><span style="font-size:11.0pt"> Patricia Foong <<a href="mailto:Patricia.Foong@ricoh.com.my">Patricia.Foong@ricoh.com.my</a>>
<br>
<b>Sent:</b> Wednesday, August 16, 2023 12:19 PM<br>
<b>To:</b> soenwono <<a href="mailto:soenwono@moderndatasolusi.com">soenwono@moderndatasolusi.com</a>>; Henry Sutanto <<a href="mailto:henry.sutanto@moderndatasolusi.com">henry.sutanto@moderndatasolusi.com</a>>;
<a href="mailto:idris@moderndatasolusi.com">idris@moderndatasolusi.com</a><br>
<b>Cc:</b> Erik Reinaldo <<a href="mailto:Erik@moderndatasolusi.com">Erik@moderndatasolusi.com</a>>; 'it.team' <<a href="mailto:it.team@moderndatasolusi.com">it.team@moderndatasolusi.com</a>><br>
<b>Subject:</b> RE: Pulogadung PH (PUL2) : Pull printer software post upgrade status<o:p></o:p></span></p>
</div>
</div>
<p class="MsoNormal"><span lang="EN-ID"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">Thanks Sun Sun and I believe you are referring to 18<sup>th</sup> Aug and not 19<sup>th</sup> Aug as is a Saturday.
<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">Kindly update once it is done and revert if there is any issue.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">Cheers.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<div>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><b><span style="font-size:11.0pt;font-family:"Times New Roman",serif;color:#3B9B4B;mso-ligatures:standardcontextual;mso-fareast-language:JA">Advance Leave Notice:
</span></b><b><span style="font-size:11.0pt;font-family:"Times New Roman",serif;color:#2F5496;mso-ligatures:standardcontextual;mso-fareast-language:JA">28<sup>th</sup> Jul (2<sup>nd</sup> half) And 28<sup>th</sup> Aug</span></b><b><span style="font-size:11.0pt;font-family:"Times New Roman",serif;color:#2F5496;mso-fareast-language:JA"><o:p></o:p></span></b></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><b><span style="font-size:11.0pt;font-family:"Times New Roman",serif;color:#3B9B4B;mso-ligatures:standardcontextual;mso-fareast-language:JA">Public Holiday: </span></b><b><span style="font-size:11.0pt;font-family:"Times New Roman",serif;color:#2F5496;mso-ligatures:standardcontextual;mso-fareast-language:JA">
Nil </span></b><b><span style="font-size:11.0pt;font-family:"Times New Roman",serif;color:#2F5496;mso-fareast-language:JA"><o:p></o:p></span></b></p>
<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Times New Roman",serif;color:#2F5496;mso-ligatures:standardcontextual;mso-fareast-language:JA"><o:p> </o:p></span></b></p>
<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Times New Roman",serif;color:#2F5496;mso-ligatures:standardcontextual;mso-fareast-language:JA"><o:p> </o:p></span></b></p>
<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual"><o:p> </o:p></span></b></p>
<p class="MsoNormal" style="margin-bottom:6.0pt;text-autospace:none"><b><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">Thank you.</span></b><b><span style="font-family:"Times New Roman",serif;color:black;mso-ligatures:standardcontextual"><o:p></o:p></span></b></p>
<p class="MsoNormal" style="margin-bottom:6.0pt;text-autospace:none"><b><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">Patricia Foong
</span></b><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual"><br>
Senior Global Account Coordinator<br>
Ricoh Global Services Greater Asia Pacific<br>
Business Operation Division<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-bottom:6.0pt;text-autospace:none"><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">Mobile Phone : +6016 410 4493<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-bottom:12.0pt;text-autospace:none"><u><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#0070C0;mso-ligatures:standardcontextual"><a href="mailto:patricia.foong@ricoh.com.my"><span style="color:#0070C0">patricia.foong@ricoh.com.my</span></a></span></u><b><span style="font-size:11.0pt;color:#2F5496;mso-ligatures:standardcontextual"><o:p></o:p></span></b></p>
<p class="MsoNormal" style="margin-bottom:6.0pt;text-autospace:none"><b><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">RICOH (Malaysia) Sdn Bhd (10078-W)</span></b><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">
<o:p></o:p></span></p>
<p class="MsoNormal" style="text-autospace:none"><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">UG-D6, Level Upper Ground,<o:p></o:p></span></p>
<p class="MsoNormal" style="text-autospace:none"><span lang="DE" style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">Utropolis Suites 2, Jalan Kontraktor U1/14,<o:p></o:p></span></p>
<p class="MsoNormal" style="text-autospace:none"><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">40150 Shah Alam, Selangor,<o:p></o:p></span></p>
<p class="MsoNormal" style="text-autospace:none"><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">Malaysia.<o:p></o:p></span></p>
<p class="MsoNormal" style="line-height:105%"><span style="font-size:11.0pt;line-height:105%;font-family:"Arial",sans-serif;color:#666666;mso-ligatures:standardcontextual"><o:p> </o:p></span></p>
<p class="MsoNormal" style="line-height:105%"><span style="font-size:11.0pt;line-height:105%;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">Service Hotline: 1300 88 8228<o:p></o:p></span></p>
<p class="MsoNormal" style="line-height:105%"><span style="font-size:11.0pt;line-height:105%;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">Website:</span><span style="font-size:11.0pt;line-height:105%;font-family:"Arial",sans-serif;color:#666666;mso-ligatures:standardcontextual">
</span><span style="font-size:11.0pt;line-height:105%;font-family:"Arial",sans-serif;color:black;mso-ligatures:standardcontextual"><a href="http://www.ricoh.com.my/"><span style="color:blue">www.ricoh.com.my</span></a><o:p></o:p></span></p>
<p class="MsoNormal" style="margin-bottom:6.0pt;text-autospace:none"><u><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:blue;mso-ligatures:standardcontextual"><o:p><span style="text-decoration:none"> </span></o:p></span></u></p>
<p class="MsoNormal" style="line-height:105%"><a href="https://www.ricoh.com.my/"><span style="font-size:11.0pt;line-height:105%;color:black;text-decoration:none"><img border="0" width="600" height="184" style="width:6.25in;height:1.9166in" id="_x0000_i1063" src="cid:image003.jpg@01D9D1ED.D59275A0"></span></a><span style="font-size:11.0pt;line-height:105%;color:black;mso-ligatures:standardcontextual"><o:p></o:p></span></p>
<p class="MsoNormal" style="line-height:105%"><span style="font-size:11.0pt;line-height:105%;color:black;mso-ligatures:standardcontextual"><o:p> </o:p></span></p>
<p class="MsoNormal"><i><span style="font-size:9.0pt;color:#3F621F;mso-ligatures:standardcontextual">This message together with any attachments is confidential and intended solely for the person or entity to whom it is addressed. It contains information that
is confidential and that may be legally privileged. If you are not the intended recipient (or if you have received this message in error), please notify the sender immediately by replying to this message and delete this e-mail (and any other record of it)
from your system. Please do not copy or use it for any purpose. Recipient is advised to check this email and any attachments for the presence of trojans or viruses. The company accepts no liability for any damage caused by any virus transmitted by this email.<o:p></o:p></span></i></p>
</div>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<div>
<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in">
<p class="MsoNormal"><b><span style="font-size:11.0pt">From:</span></b><span style="font-size:11.0pt"> Soenwono <<a href="mailto:soenwono@moderndatasolusi.com">soenwono@moderndatasolusi.com</a>>
<br>
<b>Sent:</b> Wednesday, August 16, 2023 12:54 PM<br>
<b>To:</b> Patricia Foong <<a href="mailto:Patricia.Foong@ricoh.com.my">Patricia.Foong@ricoh.com.my</a>>; Henry Sutanto <<a href="mailto:henry.sutanto@moderndatasolusi.com">henry.sutanto@moderndatasolusi.com</a>>;
<a href="mailto:idris@moderndatasolusi.com">idris@moderndatasolusi.com</a><br>
<b>Cc:</b> Erik Reinaldo <<a href="mailto:Erik@moderndatasolusi.com">Erik@moderndatasolusi.com</a>>; 'it.team' <<a href="mailto:it.team@moderndatasolusi.com">it.team@moderndatasolusi.com</a>><br>
<b>Subject:</b> RE: Pulogadung PH (PUL2) : Pull printer software post upgrade status<o:p></o:p></span></p>
</div>
</div>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><b><u><span style="font-size:11.0pt">Hi Patricia,<o:p></o:p></span></u></b></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">Noted, my service team will visit GSK on this Friday 19 Aug to remove the system home button ya<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">Thank you. <o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<div>
<p class="MsoNormal"><span style="font-family:"Tahoma",sans-serif">Regards,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Tahoma",sans-serif">Soenwono Suprapto | GMA & Direct Dept Head<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Tahoma",sans-serif">T: +62 21-27937489<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Tahoma",sans-serif">F: +62 21-27937486<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Tahoma",sans-serif">M: +62-87771697791<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Tahoma",sans-serif"><a href="http://www.moderndatasolusi.com/"><span style="color:blue">www.moderndatasolusi.com</span></a><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Tahoma",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><b><u><span style="font-family:"Tahoma",sans-serif">PT MODERN DATA SOLUSI
<o:p></o:p></span></u></b></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><a href="https://goo.gl/maps/ta17fqnTWbL2"><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:black;background:white;text-decoration:none">JL. Sultan Iskandar Muda No. 29, Kebayoran Lama Utara,
Kebayoran Lama - Jakarta Selatan 12240</span></a></span><span style="font-family:"Arial",sans-serif;color:#222222;background:white"><o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="font-size:11.0pt"><img border="0" width="195" height="84" style="width:2.0312in;height:.875in" id="_x0000_i1062" src="cid:image016.png@01D9D1ED.D59275A0"></span><span style="font-family:"Arial",sans-serif;color:#222222;background:white"><o:p></o:p></span></p>
</div>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<div>
<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in">
<p class="MsoNormal"><b><span style="font-size:11.0pt">From:</span></b><span style="font-size:11.0pt"> Patricia Foong <<a href="mailto:Patricia.Foong@ricoh.com.my">Patricia.Foong@ricoh.com.my</a>>
<br>
<b>Sent:</b> Tuesday, August 15, 2023 7:48 PM<br>
<b>To:</b> soenwono <<a href="mailto:soenwono@moderndatasolusi.com">soenwono@moderndatasolusi.com</a>>; Henry Sutanto <<a href="mailto:henry.sutanto@moderndatasolusi.com">henry.sutanto@moderndatasolusi.com</a>>;
<a href="mailto:idris@moderndatasolusi.com">idris@moderndatasolusi.com</a><br>
<b>Cc:</b> <a href="mailto:yan@moderndatasolusi.com">yan@moderndatasolusi.com</a><br>
<b>Subject:</b> RE: Pulogadung PH (PUL2) : Pull printer software post upgrade status<o:p></o:p></span></p>
</div>
</div>
<p class="MsoNormal"><span lang="EN-ID"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">Dear Sun Sun,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">According to our GSSC team, you have done it early Aug but somehow it pop out again.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">Kindly revisit the site and do the needful.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">We would expect this to do done soonest as it has been pending for sometime.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">Thank you for your kind attention and support.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<div>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><b><span style="font-size:11.0pt;font-family:"Times New Roman",serif;color:#3B9B4B;mso-ligatures:standardcontextual;mso-fareast-language:JA">Advance Leave Notice:
</span></b><b><span style="font-size:11.0pt;font-family:"Times New Roman",serif;color:#2F5496;mso-ligatures:standardcontextual;mso-fareast-language:JA">28<sup>th</sup> Jul (2<sup>nd</sup> half) And 28<sup>th</sup> Aug</span></b><b><span style="font-size:11.0pt;font-family:"Times New Roman",serif;color:#2F5496;mso-fareast-language:JA"><o:p></o:p></span></b></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><b><span style="font-size:11.0pt;font-family:"Times New Roman",serif;color:#3B9B4B;mso-ligatures:standardcontextual;mso-fareast-language:JA">Public Holiday: </span></b><b><span style="font-size:11.0pt;font-family:"Times New Roman",serif;color:#2F5496;mso-ligatures:standardcontextual;mso-fareast-language:JA">
Nil </span></b><b><span style="font-size:11.0pt;font-family:"Times New Roman",serif;color:#2F5496;mso-fareast-language:JA"><o:p></o:p></span></b></p>
<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Times New Roman",serif;color:#2F5496;mso-ligatures:standardcontextual;mso-fareast-language:JA"><o:p> </o:p></span></b></p>
<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Times New Roman",serif;color:#2F5496;mso-ligatures:standardcontextual;mso-fareast-language:JA"><o:p> </o:p></span></b></p>
<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual"><o:p> </o:p></span></b></p>
<p class="MsoNormal" style="margin-bottom:6.0pt;text-autospace:none"><b><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">Thank you.</span></b><b><span style="font-family:"Times New Roman",serif;color:black;mso-ligatures:standardcontextual"><o:p></o:p></span></b></p>
<p class="MsoNormal" style="margin-bottom:6.0pt;text-autospace:none"><b><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">Patricia Foong
</span></b><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual"><br>
Senior Global Account Coordinator<br>
Ricoh Global Services Greater Asia Pacific<br>
Business Operation Division<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-bottom:6.0pt;text-autospace:none"><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">Mobile Phone : +6016 410 4493<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-bottom:12.0pt;text-autospace:none"><u><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#0070C0;mso-ligatures:standardcontextual"><a href="mailto:patricia.foong@ricoh.com.my"><span style="color:#0070C0">patricia.foong@ricoh.com.my</span></a></span></u><b><span style="font-size:11.0pt;color:#2F5496;mso-ligatures:standardcontextual"><o:p></o:p></span></b></p>
<p class="MsoNormal" style="margin-bottom:6.0pt;text-autospace:none"><b><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">RICOH (Malaysia) Sdn Bhd (10078-W)</span></b><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">
<o:p></o:p></span></p>
<p class="MsoNormal" style="text-autospace:none"><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">UG-D6, Level Upper Ground,<o:p></o:p></span></p>
<p class="MsoNormal" style="text-autospace:none"><span lang="DE" style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">Utropolis Suites 2, Jalan Kontraktor U1/14,<o:p></o:p></span></p>
<p class="MsoNormal" style="text-autospace:none"><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">40150 Shah Alam, Selangor,<o:p></o:p></span></p>
<p class="MsoNormal" style="text-autospace:none"><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">Malaysia.<o:p></o:p></span></p>
<p class="MsoNormal" style="line-height:105%"><span style="font-size:11.0pt;line-height:105%;font-family:"Arial",sans-serif;color:#666666;mso-ligatures:standardcontextual"><o:p> </o:p></span></p>
<p class="MsoNormal" style="line-height:105%"><span style="font-size:11.0pt;line-height:105%;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">Service Hotline: 1300 88 8228<o:p></o:p></span></p>
<p class="MsoNormal" style="line-height:105%"><span style="font-size:11.0pt;line-height:105%;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">Website:</span><span style="font-size:11.0pt;line-height:105%;font-family:"Arial",sans-serif;color:#666666;mso-ligatures:standardcontextual">
</span><span style="font-size:11.0pt;line-height:105%;font-family:"Arial",sans-serif;color:black;mso-ligatures:standardcontextual"><a href="http://www.ricoh.com.my/"><span style="color:blue">www.ricoh.com.my</span></a><o:p></o:p></span></p>
<p class="MsoNormal" style="margin-bottom:6.0pt;text-autospace:none"><u><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:blue;mso-ligatures:standardcontextual"><o:p><span style="text-decoration:none"> </span></o:p></span></u></p>
<p class="MsoNormal" style="line-height:105%"><a href="https://www.ricoh.com.my/"><span style="font-size:11.0pt;line-height:105%;color:black;text-decoration:none"><img border="0" width="600" height="184" style="width:6.25in;height:1.9166in" id="_x0000_i1061" src="cid:image003.jpg@01D9D1ED.D59275A0"></span></a><span style="font-size:11.0pt;line-height:105%;color:black;mso-ligatures:standardcontextual"><o:p></o:p></span></p>
<p class="MsoNormal" style="line-height:105%"><span style="font-size:11.0pt;line-height:105%;color:black;mso-ligatures:standardcontextual"><o:p> </o:p></span></p>
<p class="MsoNormal"><i><span style="font-size:9.0pt;color:#3F621F;mso-ligatures:standardcontextual">This message together with any attachments is confidential and intended solely for the person or entity to whom it is addressed. It contains information that
is confidential and that may be legally privileged. If you are not the intended recipient (or if you have received this message in error), please notify the sender immediately by replying to this message and delete this e-mail (and any other record of it)
from your system. Please do not copy or use it for any purpose. Recipient is advised to check this email and any attachments for the presence of trojans or viruses. The company accepts no liability for any damage caused by any virus transmitted by this email.<o:p></o:p></span></i></p>
</div>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<div>
<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in">
<p class="MsoNormal"><b><span style="font-size:11.0pt">From:</span></b><span style="font-size:11.0pt"> Soenwono <<a href="mailto:soenwono@moderndatasolusi.com">soenwono@moderndatasolusi.com</a>>
<br>
<b>Sent:</b> Tuesday, August 15, 2023 7:01 PM<br>
<b>To:</b> Patricia Foong <<a href="mailto:Patricia.Foong@ricoh.com.my">Patricia.Foong@ricoh.com.my</a>>; Henry Sutanto <<a href="mailto:henry.sutanto@moderndatasolusi.com">henry.sutanto@moderndatasolusi.com</a>>;
<a href="mailto:idris@moderndatasolusi.com">idris@moderndatasolusi.com</a><br>
<b>Cc:</b> <a href="mailto:yan@moderndatasolusi.com">yan@moderndatasolusi.com</a><br>
<b>Subject:</b> RE: Pulogadung PH (PUL2) : Pull printer software post upgrade status<o:p></o:p></span></p>
</div>
</div>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><span style="font-size:11.0pt">Hi Pat,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">I can confirm the system home has been removed. Update provided on 4 August (email is attached)<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">Thank you <o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<div>
<p class="MsoNormal"><span style="font-family:"Tahoma",sans-serif">Regards,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Tahoma",sans-serif">Soenwono Suprapto | GMA & Direct Dept Head<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Tahoma",sans-serif">T: +62 21-27937489<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Tahoma",sans-serif">F: +62 21-27937486<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Tahoma",sans-serif">M: +62-87771697791<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Tahoma",sans-serif"><a href="http://www.moderndatasolusi.com/"><span style="color:blue">www.moderndatasolusi.com</span></a><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Tahoma",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><b><u><span style="font-family:"Tahoma",sans-serif">PT MODERN DATA SOLUSI
<o:p></o:p></span></u></b></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><a href="https://goo.gl/maps/ta17fqnTWbL2"><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:black;background:white;text-decoration:none">JL. Sultan Iskandar Muda No. 29, Kebayoran Lama Utara,
Kebayoran Lama - Jakarta Selatan 12240</span></a></span><span style="font-family:"Arial",sans-serif;color:#222222;background:white"><o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="font-size:11.0pt"><img border="0" width="195" height="84" style="width:2.0312in;height:.875in" id="_x0000_i1060" src="cid:image016.png@01D9D1ED.D59275A0"></span><span style="font-family:"Arial",sans-serif;color:#222222;background:white"><o:p></o:p></span></p>
</div>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<div>
<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in">
<p class="MsoNormal"><b><span style="font-size:11.0pt">From:</span></b><span style="font-size:11.0pt"> Patricia Foong <<a href="mailto:Patricia.Foong@ricoh.com.my">Patricia.Foong@ricoh.com.my</a>>
<br>
<b>Sent:</b> 15 August 2023 17:31<br>
<b>To:</b> Henry Sutanto <<a href="mailto:henry.sutanto@moderndatasolusi.com">henry.sutanto@moderndatasolusi.com</a>>; soenwono <<a href="mailto:soenwono@moderndatasolusi.com">soenwono@moderndatasolusi.com</a>>;
<a href="mailto:idris@moderndatasolusi.com">idris@moderndatasolusi.com</a><br>
<b>Cc:</b> <a href="mailto:yan@moderndatasolusi.com">yan@moderndatasolusi.com</a><br>
<b>Subject:</b> RE: Pulogadung PH (PUL2) : Pull printer software post upgrade status<o:p></o:p></span></p>
</div>
</div>
<p class="MsoNormal"><span lang="EN-ID"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">4<sup>th</sup> Reminder..<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<div>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><b><span style="font-size:11.0pt;font-family:"Times New Roman",serif;color:#3B9B4B;mso-ligatures:standardcontextual;mso-fareast-language:JA">Advance Leave Notice:
</span></b><b><span style="font-size:11.0pt;font-family:"Times New Roman",serif;color:#2F5496;mso-ligatures:standardcontextual;mso-fareast-language:JA">28<sup>th</sup> Jul (2<sup>nd</sup> half) And 28<sup>th</sup> Aug</span></b><b><span style="font-size:11.0pt;font-family:"Times New Roman",serif;color:#2F5496;mso-fareast-language:JA"><o:p></o:p></span></b></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><b><span style="font-size:11.0pt;font-family:"Times New Roman",serif;color:#3B9B4B;mso-ligatures:standardcontextual;mso-fareast-language:JA">Public Holiday: </span></b><b><span style="font-size:11.0pt;font-family:"Times New Roman",serif;color:#2F5496;mso-ligatures:standardcontextual;mso-fareast-language:JA">
Nil </span></b><b><span style="font-size:11.0pt;font-family:"Times New Roman",serif;color:#2F5496;mso-fareast-language:JA"><o:p></o:p></span></b></p>
<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Times New Roman",serif;color:#2F5496;mso-ligatures:standardcontextual;mso-fareast-language:JA"><o:p> </o:p></span></b></p>
<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Times New Roman",serif;color:#2F5496;mso-ligatures:standardcontextual;mso-fareast-language:JA"><o:p> </o:p></span></b></p>
<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual"><o:p> </o:p></span></b></p>
<p class="MsoNormal" style="margin-bottom:6.0pt;text-autospace:none"><b><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">Thank you.</span></b><b><span style="font-family:"Times New Roman",serif;color:black;mso-ligatures:standardcontextual"><o:p></o:p></span></b></p>
<p class="MsoNormal" style="margin-bottom:6.0pt;text-autospace:none"><b><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">Patricia Foong
</span></b><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual"><br>
Senior Global Account Coordinator<br>
Ricoh Global Services Greater Asia Pacific<br>
Business Operation Division<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-bottom:6.0pt;text-autospace:none"><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">Mobile Phone : +6016 410 4493<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-bottom:12.0pt;text-autospace:none"><u><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#0070C0;mso-ligatures:standardcontextual"><a href="mailto:patricia.foong@ricoh.com.my"><span style="color:#0070C0">patricia.foong@ricoh.com.my</span></a></span></u><b><span style="font-size:11.0pt;color:#2F5496;mso-ligatures:standardcontextual"><o:p></o:p></span></b></p>
<p class="MsoNormal" style="margin-bottom:6.0pt;text-autospace:none"><b><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">RICOH (Malaysia) Sdn Bhd (10078-W)</span></b><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">
<o:p></o:p></span></p>
<p class="MsoNormal" style="text-autospace:none"><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">UG-D6, Level Upper Ground,<o:p></o:p></span></p>
<p class="MsoNormal" style="text-autospace:none"><span lang="DE" style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">Utropolis Suites 2, Jalan Kontraktor U1/14,<o:p></o:p></span></p>
<p class="MsoNormal" style="text-autospace:none"><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">40150 Shah Alam, Selangor,<o:p></o:p></span></p>
<p class="MsoNormal" style="text-autospace:none"><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">Malaysia.<o:p></o:p></span></p>
<p class="MsoNormal" style="line-height:105%"><span style="font-size:11.0pt;line-height:105%;font-family:"Arial",sans-serif;color:#666666;mso-ligatures:standardcontextual"><o:p> </o:p></span></p>
<p class="MsoNormal" style="line-height:105%"><span style="font-size:11.0pt;line-height:105%;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">Service Hotline: 1300 88 8228<o:p></o:p></span></p>
<p class="MsoNormal" style="line-height:105%"><span style="font-size:11.0pt;line-height:105%;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">Website:</span><span style="font-size:11.0pt;line-height:105%;font-family:"Arial",sans-serif;color:#666666;mso-ligatures:standardcontextual">
</span><span style="font-size:11.0pt;line-height:105%;font-family:"Arial",sans-serif;color:black;mso-ligatures:standardcontextual"><a href="http://www.ricoh.com.my/"><span style="color:blue">www.ricoh.com.my</span></a><o:p></o:p></span></p>
<p class="MsoNormal" style="margin-bottom:6.0pt;text-autospace:none"><u><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:blue;mso-ligatures:standardcontextual"><o:p><span style="text-decoration:none"> </span></o:p></span></u></p>
<p class="MsoNormal" style="line-height:105%"><a href="https://www.ricoh.com.my/"><span style="font-size:11.0pt;line-height:105%;color:black;text-decoration:none"><img border="0" width="600" height="184" style="width:6.25in;height:1.9166in" id="Picture_x0020_11" src="cid:image003.jpg@01D9D1ED.D59275A0"></span></a><span style="font-size:11.0pt;line-height:105%;color:black;mso-ligatures:standardcontextual"><o:p></o:p></span></p>
<p class="MsoNormal" style="line-height:105%"><span style="font-size:11.0pt;line-height:105%;color:black;mso-ligatures:standardcontextual"><o:p> </o:p></span></p>
<p class="MsoNormal"><i><span style="font-size:9.0pt;color:#3F621F;mso-ligatures:standardcontextual">This message together with any attachments is confidential and intended solely for the person or entity to whom it is addressed. It contains information that
is confidential and that may be legally privileged. If you are not the intended recipient (or if you have received this message in error), please notify the sender immediately by replying to this message and delete this e-mail (and any other record of it)
from your system. Please do not copy or use it for any purpose. Recipient is advised to check this email and any attachments for the presence of trojans or viruses. The company accepts no liability for any damage caused by any virus transmitted by this email.<o:p></o:p></span></i></p>
</div>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<div>
<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in">
<p class="MsoNormal"><b><span style="font-size:11.0pt">From:</span></b><span style="font-size:11.0pt"> Patricia Foong
<br>
<b>Sent:</b> Monday, August 14, 2023 4:54 PM<br>
<b>To:</b> 'Henry Sutanto' <<a href="mailto:henry.sutanto@moderndatasolusi.com">henry.sutanto@moderndatasolusi.com</a>>; 'soenwono' <<a href="mailto:soenwono@moderndatasolusi.com">soenwono@moderndatasolusi.com</a>>; 'idris@moderndatasolusi.com' <<a href="mailto:idris@moderndatasolusi.com">idris@moderndatasolusi.com</a>><br>
<b>Cc:</b> 'yan@moderndatasolusi.com' <<a href="mailto:yan@moderndatasolusi.com">yan@moderndatasolusi.com</a>><br>
<b>Subject:</b> RE: Pulogadung PH (PUL2) : Pull printer software post upgrade status<o:p></o:p></span></p>
</div>
</div>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><u><span style="font-size:11.0pt">3<sup>rd</sup> Follow Up<o:p></o:p></span></u></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">Dear Sun Sun/Henry/Idris, good day.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">This is the 3<sup>rd</sup> reminder on this topic and yet, there is no confirmation that this request been completed.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">May you please provide an update immediately when can this be done?<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">Thanks.<o:p></o:p></span></p>
<div>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><b><span style="font-size:11.0pt;font-family:"Times New Roman",serif;color:#3B9B4B;mso-ligatures:standardcontextual;mso-fareast-language:JA">Advance Leave Notice:
</span></b><b><span style="font-size:11.0pt;font-family:"Times New Roman",serif;color:#2F5496;mso-ligatures:standardcontextual;mso-fareast-language:JA">28<sup>th</sup> Jul (2<sup>nd</sup> half) And 28<sup>th</sup> Aug</span></b><b><span style="font-size:11.0pt;font-family:"Times New Roman",serif;color:#2F5496;mso-fareast-language:JA"><o:p></o:p></span></b></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><b><span style="font-size:11.0pt;font-family:"Times New Roman",serif;color:#3B9B4B;mso-ligatures:standardcontextual;mso-fareast-language:JA">Public Holiday: </span></b><b><span style="font-size:11.0pt;font-family:"Times New Roman",serif;color:#2F5496;mso-ligatures:standardcontextual;mso-fareast-language:JA">
Nil </span></b><b><span style="font-size:11.0pt;font-family:"Times New Roman",serif;color:#2F5496;mso-fareast-language:JA"><o:p></o:p></span></b></p>
<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Times New Roman",serif;color:#2F5496;mso-ligatures:standardcontextual;mso-fareast-language:JA"><o:p> </o:p></span></b></p>
<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Times New Roman",serif;color:#2F5496;mso-ligatures:standardcontextual;mso-fareast-language:JA"><o:p> </o:p></span></b></p>
<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual"><o:p> </o:p></span></b></p>
<p class="MsoNormal" style="margin-bottom:6.0pt;text-autospace:none"><b><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">Thank you.</span></b><b><span style="font-family:"Times New Roman",serif;color:black;mso-ligatures:standardcontextual"><o:p></o:p></span></b></p>
<p class="MsoNormal" style="margin-bottom:6.0pt;text-autospace:none"><b><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">Patricia Foong
</span></b><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual"><br>
Senior Global Account Coordinator<br>
Ricoh Global Services Greater Asia Pacific<br>
Business Operation Division<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-bottom:6.0pt;text-autospace:none"><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">Mobile Phone : +6016 410 4493<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-bottom:12.0pt;text-autospace:none"><u><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#0070C0;mso-ligatures:standardcontextual"><a href="mailto:patricia.foong@ricoh.com.my"><span style="color:#0070C0">patricia.foong@ricoh.com.my</span></a></span></u><b><span style="font-size:11.0pt;color:#2F5496;mso-ligatures:standardcontextual"><o:p></o:p></span></b></p>
<p class="MsoNormal" style="margin-bottom:6.0pt;text-autospace:none"><b><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">RICOH (Malaysia) Sdn Bhd (10078-W)</span></b><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">
<o:p></o:p></span></p>
<p class="MsoNormal" style="text-autospace:none"><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">UG-D6, Level Upper Ground,<o:p></o:p></span></p>
<p class="MsoNormal" style="text-autospace:none"><span lang="DE" style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">Utropolis Suites 2, Jalan Kontraktor U1/14,<o:p></o:p></span></p>
<p class="MsoNormal" style="text-autospace:none"><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">40150 Shah Alam, Selangor,<o:p></o:p></span></p>
<p class="MsoNormal" style="text-autospace:none"><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">Malaysia.<o:p></o:p></span></p>
<p class="MsoNormal" style="line-height:105%"><span style="font-size:11.0pt;line-height:105%;font-family:"Arial",sans-serif;color:#666666;mso-ligatures:standardcontextual"><o:p> </o:p></span></p>
<p class="MsoNormal" style="line-height:105%"><span style="font-size:11.0pt;line-height:105%;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">Service Hotline: 1300 88 8228<o:p></o:p></span></p>
<p class="MsoNormal" style="line-height:105%"><span style="font-size:11.0pt;line-height:105%;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">Website:</span><span style="font-size:11.0pt;line-height:105%;font-family:"Arial",sans-serif;color:#666666;mso-ligatures:standardcontextual">
</span><span style="font-size:11.0pt;line-height:105%;font-family:"Arial",sans-serif;color:black;mso-ligatures:standardcontextual"><a href="http://www.ricoh.com.my/"><span style="color:blue">www.ricoh.com.my</span></a><o:p></o:p></span></p>
<p class="MsoNormal" style="margin-bottom:6.0pt;text-autospace:none"><u><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:blue;mso-ligatures:standardcontextual"><o:p><span style="text-decoration:none"> </span></o:p></span></u></p>
<p class="MsoNormal" style="line-height:105%"><a href="https://www.ricoh.com.my/"><span style="font-size:11.0pt;line-height:105%;color:black;text-decoration:none"><img border="0" width="600" height="184" style="width:6.25in;height:1.9166in" id="Picture_x0020_5" src="cid:image003.jpg@01D9D1ED.D59275A0"></span></a><span style="font-size:11.0pt;line-height:105%;color:black;mso-ligatures:standardcontextual"><o:p></o:p></span></p>
<p class="MsoNormal" style="line-height:105%"><span style="font-size:11.0pt;line-height:105%;color:black;mso-ligatures:standardcontextual"><o:p> </o:p></span></p>
<p class="MsoNormal"><i><span style="font-size:9.0pt;color:#3F621F;mso-ligatures:standardcontextual">This message together with any attachments is confidential and intended solely for the person or entity to whom it is addressed. It contains information that
is confidential and that may be legally privileged. If you are not the intended recipient (or if you have received this message in error), please notify the sender immediately by replying to this message and delete this e-mail (and any other record of it)
from your system. Please do not copy or use it for any purpose. Recipient is advised to check this email and any attachments for the presence of trojans or viruses. The company accepts no liability for any damage caused by any virus transmitted by this email.<o:p></o:p></span></i></p>
</div>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<div>
<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in">
<p class="MsoNormal"><b><span style="font-size:11.0pt">From:</span></b><span style="font-size:11.0pt"> Patricia Foong
<br>
<b>Sent:</b> Friday, August 11, 2023 1:50 AM<br>
<b>To:</b> Henry Sutanto <<a href="mailto:henry.sutanto@moderndatasolusi.com">henry.sutanto@moderndatasolusi.com</a>>; soenwono <<a href="mailto:soenwono@moderndatasolusi.com">soenwono@moderndatasolusi.com</a>><br>
<b>Cc:</b> <a href="mailto:yan@moderndatasolusi.com">yan@moderndatasolusi.com</a>;
<a href="mailto:idris@moderndatasolusi.com">idris@moderndatasolusi.com</a><br>
<b>Subject:</b> RE: Pulogadung PH (PUL2) : Pull printer software post upgrade status<o:p></o:p></span></p>
</div>
</div>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><span style="font-size:11.0pt">Dear Pak Idris, good day.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">I have not heard back from your team on when can PTM dispatch a technician to perform this request and this is the 2<sup>nd</sup> follow up.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">Kindly take note that this is a migration of SLNX project that there is a timeline to meet and do support us.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">Thanks in advance.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<div>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><b><span style="font-size:11.0pt;font-family:"Times New Roman",serif;color:#3B9B4B;mso-ligatures:standardcontextual;mso-fareast-language:JA">Advance Leave Notice:
</span></b><b><span style="font-size:11.0pt;font-family:"Times New Roman",serif;color:#2F5496;mso-ligatures:standardcontextual;mso-fareast-language:JA">28<sup>th</sup> Jul (2<sup>nd</sup> half) And 28<sup>th</sup> Aug</span></b><b><span style="font-size:11.0pt;font-family:"Times New Roman",serif;color:#2F5496;mso-fareast-language:JA"><o:p></o:p></span></b></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><b><span style="font-size:11.0pt;font-family:"Times New Roman",serif;color:#3B9B4B;mso-ligatures:standardcontextual;mso-fareast-language:JA">Public Holiday: </span></b><b><span style="font-size:11.0pt;font-family:"Times New Roman",serif;color:#2F5496;mso-ligatures:standardcontextual;mso-fareast-language:JA">
Nil </span></b><b><span style="font-size:11.0pt;font-family:"Times New Roman",serif;color:#2F5496;mso-fareast-language:JA"><o:p></o:p></span></b></p>
<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Times New Roman",serif;color:#2F5496;mso-ligatures:standardcontextual;mso-fareast-language:JA"><o:p> </o:p></span></b></p>
<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Times New Roman",serif;color:#2F5496;mso-ligatures:standardcontextual;mso-fareast-language:JA"><o:p> </o:p></span></b></p>
<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual"><o:p> </o:p></span></b></p>
<p class="MsoNormal" style="margin-bottom:6.0pt;text-autospace:none"><b><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">Thank you.</span></b><b><span style="font-family:"Times New Roman",serif;color:black;mso-ligatures:standardcontextual"><o:p></o:p></span></b></p>
<p class="MsoNormal" style="margin-bottom:6.0pt;text-autospace:none"><b><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">Patricia Foong
</span></b><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual"><br>
Senior Global Account Coordinator<br>
Ricoh Global Services Greater Asia Pacific<br>
Business Operation Division<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-bottom:6.0pt;text-autospace:none"><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">Mobile Phone : +6016 410 4493<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-bottom:12.0pt;text-autospace:none"><u><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#0070C0;mso-ligatures:standardcontextual"><a href="mailto:patricia.foong@ricoh.com.my"><span style="color:#0070C0">patricia.foong@ricoh.com.my</span></a></span></u><b><span style="font-size:11.0pt;color:#2F5496;mso-ligatures:standardcontextual"><o:p></o:p></span></b></p>
<p class="MsoNormal" style="margin-bottom:6.0pt;text-autospace:none"><b><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">RICOH (Malaysia) Sdn Bhd (10078-W)</span></b><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">
<o:p></o:p></span></p>
<p class="MsoNormal" style="text-autospace:none"><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">UG-D6, Level Upper Ground,<o:p></o:p></span></p>
<p class="MsoNormal" style="text-autospace:none"><span lang="DE" style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">Utropolis Suites 2, Jalan Kontraktor U1/14,<o:p></o:p></span></p>
<p class="MsoNormal" style="text-autospace:none"><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">40150 Shah Alam, Selangor,<o:p></o:p></span></p>
<p class="MsoNormal" style="text-autospace:none"><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">Malaysia.<o:p></o:p></span></p>
<p class="MsoNormal" style="line-height:105%"><span style="font-size:11.0pt;line-height:105%;font-family:"Arial",sans-serif;color:#666666;mso-ligatures:standardcontextual"><o:p> </o:p></span></p>
<p class="MsoNormal" style="line-height:105%"><span style="font-size:11.0pt;line-height:105%;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">Service Hotline: 1300 88 8228<o:p></o:p></span></p>
<p class="MsoNormal" style="line-height:105%"><span style="font-size:11.0pt;line-height:105%;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">Website:</span><span style="font-size:11.0pt;line-height:105%;font-family:"Arial",sans-serif;color:#666666;mso-ligatures:standardcontextual">
</span><span style="font-size:11.0pt;line-height:105%;font-family:"Arial",sans-serif;color:black;mso-ligatures:standardcontextual"><a href="http://www.ricoh.com.my/"><span style="color:blue">www.ricoh.com.my</span></a><o:p></o:p></span></p>
<p class="MsoNormal" style="margin-bottom:6.0pt;text-autospace:none"><u><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:blue;mso-ligatures:standardcontextual"><o:p><span style="text-decoration:none"> </span></o:p></span></u></p>
<p class="MsoNormal" style="line-height:105%"><a href="https://www.ricoh.com.my/"><span style="font-size:11.0pt;line-height:105%;color:black;text-decoration:none"><img border="0" width="600" height="184" style="width:6.25in;height:1.9166in" id="Picture_x0020_4" src="cid:image003.jpg@01D9D1ED.D59275A0"></span></a><span style="font-size:11.0pt;line-height:105%;color:black;mso-ligatures:standardcontextual"><o:p></o:p></span></p>
<p class="MsoNormal" style="line-height:105%"><span style="font-size:11.0pt;line-height:105%;color:black;mso-ligatures:standardcontextual"><o:p> </o:p></span></p>
<p class="MsoNormal"><i><span style="font-size:9.0pt;color:#3F621F;mso-ligatures:standardcontextual">This message together with any attachments is confidential and intended solely for the person or entity to whom it is addressed. It contains information that
is confidential and that may be legally privileged. If you are not the intended recipient (or if you have received this message in error), please notify the sender immediately by replying to this message and delete this e-mail (and any other record of it)
from your system. Please do not copy or use it for any purpose. Recipient is advised to check this email and any attachments for the presence of trojans or viruses. The company accepts no liability for any damage caused by any virus transmitted by this email.<o:p></o:p></span></i></p>
</div>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<div>
<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in">
<p class="MsoNormal"><b><span style="font-size:11.0pt">From:</span></b><span style="font-size:11.0pt"> Patricia Foong
<br>
<b>Sent:</b> Wednesday, August 9, 2023 10:19 PM<br>
<b>To:</b> Henry Sutanto <<a href="mailto:henry.sutanto@moderndatasolusi.com">henry.sutanto@moderndatasolusi.com</a>>; soenwono <<a href="mailto:soenwono@moderndatasolusi.com">soenwono@moderndatasolusi.com</a>><br>
<b>Cc:</b> <a href="mailto:yan@moderndatasolusi.com">yan@moderndatasolusi.com</a>;
<a href="mailto:idris@moderndatasolusi.com">idris@moderndatasolusi.com</a><br>
<b>Subject:</b> RE: Pulogadung PH (PUL2) : Pull printer software post upgrade status<o:p></o:p></span></p>
</div>
</div>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><span style="font-size:11.0pt">Dear both,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">Please advise when will your schedule a visit to have this done, thank you.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<div>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><b><span style="font-size:11.0pt;font-family:"Times New Roman",serif;color:#3B9B4B;mso-ligatures:standardcontextual;mso-fareast-language:JA">Advance Leave Notice:
</span></b><b><span style="font-size:11.0pt;font-family:"Times New Roman",serif;color:#2F5496;mso-ligatures:standardcontextual;mso-fareast-language:JA">28<sup>th</sup> Jul (2<sup>nd</sup> half) And 28<sup>th</sup> Aug</span></b><b><span style="font-size:11.0pt;font-family:"Times New Roman",serif;color:#2F5496;mso-fareast-language:JA"><o:p></o:p></span></b></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><b><span style="font-size:11.0pt;font-family:"Times New Roman",serif;color:#3B9B4B;mso-ligatures:standardcontextual;mso-fareast-language:JA">Public Holiday: </span></b><b><span style="font-size:11.0pt;font-family:"Times New Roman",serif;color:#2F5496;mso-ligatures:standardcontextual;mso-fareast-language:JA">
Nil </span></b><b><span style="font-size:11.0pt;font-family:"Times New Roman",serif;color:#2F5496;mso-fareast-language:JA"><o:p></o:p></span></b></p>
<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Times New Roman",serif;color:#2F5496;mso-ligatures:standardcontextual;mso-fareast-language:JA"><o:p> </o:p></span></b></p>
<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Times New Roman",serif;color:#2F5496;mso-ligatures:standardcontextual;mso-fareast-language:JA"><o:p> </o:p></span></b></p>
<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual"><o:p> </o:p></span></b></p>
<p class="MsoNormal" style="margin-bottom:6.0pt;text-autospace:none"><b><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">Thank you.</span></b><b><span style="font-family:"Times New Roman",serif;color:black;mso-ligatures:standardcontextual"><o:p></o:p></span></b></p>
<p class="MsoNormal" style="margin-bottom:6.0pt;text-autospace:none"><b><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">Patricia Foong
</span></b><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual"><br>
Senior Global Account Coordinator<br>
Ricoh Global Services Greater Asia Pacific<br>
Business Operation Division<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-bottom:6.0pt;text-autospace:none"><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">Mobile Phone : +6016 410 4493<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-bottom:12.0pt;text-autospace:none"><u><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#0070C0;mso-ligatures:standardcontextual"><a href="mailto:patricia.foong@ricoh.com.my"><span style="color:#0070C0">patricia.foong@ricoh.com.my</span></a></span></u><b><span style="font-size:11.0pt;color:#2F5496;mso-ligatures:standardcontextual"><o:p></o:p></span></b></p>
<p class="MsoNormal" style="margin-bottom:6.0pt;text-autospace:none"><b><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">RICOH (Malaysia) Sdn Bhd (10078-W)</span></b><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">
<o:p></o:p></span></p>
<p class="MsoNormal" style="text-autospace:none"><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">UG-D6, Level Upper Ground,<o:p></o:p></span></p>
<p class="MsoNormal" style="text-autospace:none"><span lang="DE" style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">Utropolis Suites 2, Jalan Kontraktor U1/14,<o:p></o:p></span></p>
<p class="MsoNormal" style="text-autospace:none"><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">40150 Shah Alam, Selangor,<o:p></o:p></span></p>
<p class="MsoNormal" style="text-autospace:none"><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">Malaysia.<o:p></o:p></span></p>
<p class="MsoNormal" style="line-height:105%"><span style="font-size:11.0pt;line-height:105%;font-family:"Arial",sans-serif;color:#666666;mso-ligatures:standardcontextual"><o:p> </o:p></span></p>
<p class="MsoNormal" style="line-height:105%"><span style="font-size:11.0pt;line-height:105%;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">Service Hotline: 1300 88 8228<o:p></o:p></span></p>
<p class="MsoNormal" style="line-height:105%"><span style="font-size:11.0pt;line-height:105%;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">Website:</span><span style="font-size:11.0pt;line-height:105%;font-family:"Arial",sans-serif;color:#666666;mso-ligatures:standardcontextual">
</span><span style="font-size:11.0pt;line-height:105%;font-family:"Arial",sans-serif;color:black;mso-ligatures:standardcontextual"><a href="http://www.ricoh.com.my/"><span style="color:blue">www.ricoh.com.my</span></a><o:p></o:p></span></p>
<p class="MsoNormal" style="margin-bottom:6.0pt;text-autospace:none"><u><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:blue;mso-ligatures:standardcontextual"><o:p><span style="text-decoration:none"> </span></o:p></span></u></p>
<p class="MsoNormal" style="line-height:105%"><a href="https://www.ricoh.com.my/"><span style="font-size:11.0pt;line-height:105%;color:black;text-decoration:none"><img border="0" width="600" height="184" style="width:6.25in;height:1.9166in" id="Picture_x0020_3" src="cid:image003.jpg@01D9D1ED.D59275A0"></span></a><span style="font-size:11.0pt;line-height:105%;color:black;mso-ligatures:standardcontextual"><o:p></o:p></span></p>
<p class="MsoNormal" style="line-height:105%"><span style="font-size:11.0pt;line-height:105%;color:black;mso-ligatures:standardcontextual"><o:p> </o:p></span></p>
<p class="MsoNormal"><i><span style="font-size:9.0pt;color:#3F621F;mso-ligatures:standardcontextual">This message together with any attachments is confidential and intended solely for the person or entity to whom it is addressed. It contains information that
is confidential and that may be legally privileged. If you are not the intended recipient (or if you have received this message in error), please notify the sender immediately by replying to this message and delete this e-mail (and any other record of it)
from your system. Please do not copy or use it for any purpose. Recipient is advised to check this email and any attachments for the presence of trojans or viruses. The company accepts no liability for any damage caused by any virus transmitted by this email.<o:p></o:p></span></i></p>
</div>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<div>
<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in">
<p class="MsoNormal"><b><span style="font-size:11.0pt">From:</span></b><span style="font-size:11.0pt"> Patricia Foong
<br>
<b>Sent:</b> Tuesday, August 8, 2023 11:54 PM<br>
<b>To:</b> Henry Sutanto <<a href="mailto:henry.sutanto@moderndatasolusi.com">henry.sutanto@moderndatasolusi.com</a>>; soenwono <<a href="mailto:soenwono@moderndatasolusi.com">soenwono@moderndatasolusi.com</a>><br>
<b>Cc:</b> <a href="mailto:yan@moderndatasolusi.com">yan@moderndatasolusi.com</a><br>
<b>Subject:</b> FW: Pulogadung PH (PUL2) : Pull printer software post upgrade status<o:p></o:p></span></p>
</div>
</div>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><span style="font-size:11.0pt">Dear Henry/Sun Sun, good day.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="font-size:11.0pt">Please could you
<u>arrange for a Tech</u> to attend this site and hide the System home button after the sites SLNX migration.<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="font-size:11.0pt">Kindly confirm <u>
when</u> can this be done and advise once this request has been completed by return email, thank you.<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="font-size:11.0pt"><o:p> </o:p></span></p>
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="856" style="width:642.0pt;margin-left:-.15pt;border-collapse:collapse">
<tbody>
<tr style="height:60.75pt">
<td width="64" valign="bottom" style="width:48.0pt;border:solid windowtext 1.0pt;background:#70AD47;padding:.75pt 5.4pt .75pt 5.4pt;height:60.75pt">
<p class="MsoNormal"><b><span style="font-size:9.0pt;color:white;mso-fareast-language:EN-GB">Country<o:p></o:p></span></b></p>
</td>
<td width="228" valign="bottom" style="width:171.0pt;border:solid windowtext 1.0pt;border-left:none;background:#70AD47;padding:.75pt 5.4pt .75pt 5.4pt;height:60.75pt">
<p class="MsoNormal"><b><span style="font-size:9.0pt;color:white;mso-fareast-language:EN-GB">Site<o:p></o:p></span></b></p>
</td>
<td width="64" valign="bottom" style="width:48.0pt;border:solid windowtext 1.0pt;border-left:none;background:#70AD47;padding:.75pt 5.4pt .75pt 5.4pt;height:60.75pt">
<p class="MsoNormal"><b><span style="font-size:9.0pt;color:white;mso-fareast-language:EN-GB">Site code<o:p></o:p></span></b></p>
</td>
<td width="129" valign="bottom" style="width:97.0pt;border:solid windowtext 1.0pt;border-left:none;background:#70AD47;padding:.75pt 5.4pt .75pt 5.4pt;height:60.75pt">
<p class="MsoNormal"><b><span style="font-size:9.0pt;color:white;mso-fareast-language:EN-GB">Name<o:p></o:p></span></b></p>
</td>
<td width="132" valign="bottom" style="width:99.0pt;border:solid windowtext 1.0pt;border-left:none;background:#70AD47;padding:.75pt 5.4pt .75pt 5.4pt;height:60.75pt">
<p class="MsoNormal"><b><span style="font-size:9.0pt;color:white;mso-fareast-language:EN-GB">Model SLNX<o:p></o:p></span></b></p>
</td>
<td width="95" valign="bottom" style="width:71.0pt;border:solid windowtext 1.0pt;border-left:none;background:#70AD47;padding:.75pt 5.4pt .75pt 5.4pt;height:60.75pt">
<p class="MsoNormal"><b><span style="font-size:9.0pt;color:white;mso-fareast-language:EN-GB">Serial Number<o:p></o:p></span></b></p>
</td>
<td width="144" valign="bottom" style="width:1.5in;border:solid windowtext 1.0pt;border-left:none;background:#70AD47;padding:.75pt 5.4pt .75pt 5.4pt;height:60.75pt">
<p class="MsoNormal"><b><span style="font-size:9.0pt;color:white;mso-fareast-language:EN-GB">Current IP Address db<o:p></o:p></span></b></p>
</td>
</tr>
<tr style="height:16.5pt">
<td width="64" nowrap="" valign="bottom" style="width:48.0pt;border:none;border-bottom:solid #A9D08E 1.0pt;background:#E2EFDA;padding:.75pt 5.4pt .75pt 5.4pt;height:16.5pt">
<p class="MsoNormal"><span style="font-size:11.0pt;color:black;mso-fareast-language:EN-GB">Indonesia<o:p></o:p></span></p>
</td>
<td width="228" nowrap="" valign="bottom" style="width:171.0pt;border:none;border-bottom:solid #A9D08E 1.0pt;background:#E2EFDA;padding:.75pt 5.4pt .75pt 5.4pt;height:16.5pt">
<p class="MsoNormal"><span style="font-size:11.0pt;color:black;mso-fareast-language:EN-GB">Pulogadung Pharma<o:p></o:p></span></p>
</td>
<td width="64" nowrap="" valign="bottom" style="width:48.0pt;border:none;border-bottom:solid #A9D08E 1.0pt;background:#E2EFDA;padding:.75pt 5.4pt .75pt 5.4pt;height:16.5pt">
<p class="MsoNormal"><span style="font-size:11.0pt;color:black;mso-fareast-language:EN-GB">PUL2<o:p></o:p></span></p>
</td>
<td width="129" nowrap="" valign="bottom" style="width:97.0pt;border:none;border-bottom:solid #A9D08E 1.0pt;background:#E2EFDA;padding:.75pt 5.4pt .75pt 5.4pt;height:16.5pt">
<p class="MsoNormal"><span style="font-size:11.0pt;color:black;mso-fareast-language:EN-GB">PULMFP010<o:p></o:p></span></p>
</td>
<td width="132" nowrap="" valign="bottom" style="width:99.0pt;border:none;border-bottom:solid #A9D08E 1.0pt;background:#E2EFDA;padding:.75pt 5.4pt .75pt 5.4pt;height:16.5pt">
<p class="MsoNormal"><span style="font-size:11.0pt;color:black;mso-fareast-language:EN-GB">IM C300<o:p></o:p></span></p>
</td>
<td width="95" nowrap="" valign="bottom" style="width:71.0pt;border:none;border-bottom:solid #A9D08E 1.0pt;background:#E2EFDA;padding:.75pt 5.4pt .75pt 5.4pt;height:16.5pt">
<p class="MsoNormal"><span style="font-size:11.0pt;color:black;mso-fareast-language:EN-GB">3922PA51278<o:p></o:p></span></p>
</td>
<td width="144" nowrap="" valign="bottom" style="width:1.5in;border:none;border-bottom:solid #A9D08E 1.0pt;background:#E2EFDA;padding:.75pt 5.4pt .75pt 5.4pt;height:16.5pt">
<p class="MsoNormal"><span style="font-size:11.0pt;color:black;mso-fareast-language:EN-GB">10.237.191.51<o:p></o:p></span></p>
</td>
</tr>
</tbody>
</table>
<p class="MsoNormal"><span lang="EN-GB" style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="font-size:11.0pt;background:aqua;mso-highlight:aqua">The system home button is the one that appears on the left top side of the screen when you usually see the name of the person who is logged in. Instead of appearing
the name of the logged in person appears the message that says system home.</span><span lang="EN-GB" style="font-size:11.0pt"><o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="font-size:11.0pt"> <o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"> <o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><img border="0" width="1226" height="56" style="width:12.7708in;height:.5833in" id="Picture_x0020_12" src="cid:image017.jpg@01D9D1ED.D59275A0" alt="Screen Features / Screen Device Settings
Screen Features / Screen Device Settings
Screen Features / Screen Device Settings
Home Key Settings
Home Key Settings
Display Apps List Setting
Home Kev Application
System Home Kev Icon Setti
Hide All Apps Button
SLNX scan
Kev Disable
Enabled "></span><span style="font-size:11.0pt"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"> <o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><b><span style="font-size:11.0pt;font-family:"Times New Roman",serif;color:#3B9B4B;mso-ligatures:standardcontextual;mso-fareast-language:JA">Advance Leave Notice:
</span></b><b><span style="font-size:11.0pt;font-family:"Times New Roman",serif;color:#2F5496;mso-ligatures:standardcontextual;mso-fareast-language:JA">28<sup>th</sup> Jul (2<sup>nd</sup> half) And 28<sup>th</sup> Aug</span></b><b><span style="font-size:11.0pt;font-family:"Times New Roman",serif;color:#2F5496;mso-fareast-language:JA"><o:p></o:p></span></b></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><b><span style="font-size:11.0pt;font-family:"Times New Roman",serif;color:#3B9B4B;mso-ligatures:standardcontextual;mso-fareast-language:JA">Public Holiday: </span></b><b><span style="font-size:11.0pt;font-family:"Times New Roman",serif;color:#2F5496;mso-ligatures:standardcontextual;mso-fareast-language:JA">
Nil </span></b><b><span style="font-size:11.0pt;font-family:"Times New Roman",serif;color:#2F5496;mso-fareast-language:JA"><o:p></o:p></span></b></p>
<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Times New Roman",serif;color:#2F5496;mso-ligatures:standardcontextual;mso-fareast-language:JA"><o:p> </o:p></span></b></p>
<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Times New Roman",serif;color:#2F5496;mso-ligatures:standardcontextual;mso-fareast-language:JA"><o:p> </o:p></span></b></p>
<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual"><o:p> </o:p></span></b></p>
<p class="MsoNormal" style="margin-bottom:6.0pt;text-autospace:none"><b><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">Thank you.</span></b><b><span style="font-family:"Times New Roman",serif;color:black;mso-ligatures:standardcontextual"><o:p></o:p></span></b></p>
<p class="MsoNormal" style="margin-bottom:6.0pt;text-autospace:none"><b><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">Patricia Foong
</span></b><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual"><br>
Senior Global Account Coordinator<br>
Ricoh Global Services Greater Asia Pacific<br>
Business Operation Division<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-bottom:6.0pt;text-autospace:none"><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">Mobile Phone : +6016 410 4493<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-bottom:12.0pt;text-autospace:none"><u><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#0070C0;mso-ligatures:standardcontextual"><a href="mailto:patricia.foong@ricoh.com.my"><span style="color:#0070C0">patricia.foong@ricoh.com.my</span></a></span></u><b><span style="font-size:11.0pt;color:#2F5496;mso-ligatures:standardcontextual"><o:p></o:p></span></b></p>
<p class="MsoNormal" style="margin-bottom:6.0pt;text-autospace:none"><b><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">RICOH (Malaysia) Sdn Bhd (10078-W)</span></b><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">
<o:p></o:p></span></p>
<p class="MsoNormal" style="text-autospace:none"><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">UG-D6, Level Upper Ground,<o:p></o:p></span></p>
<p class="MsoNormal" style="text-autospace:none"><span lang="DE" style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">Utropolis Suites 2, Jalan Kontraktor U1/14,<o:p></o:p></span></p>
<p class="MsoNormal" style="text-autospace:none"><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">40150 Shah Alam, Selangor,<o:p></o:p></span></p>
<p class="MsoNormal" style="text-autospace:none"><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">Malaysia.<o:p></o:p></span></p>
<p class="MsoNormal" style="line-height:105%"><span style="font-size:11.0pt;line-height:105%;font-family:"Arial",sans-serif;color:#666666;mso-ligatures:standardcontextual"><o:p> </o:p></span></p>
<p class="MsoNormal" style="line-height:105%"><span style="font-size:11.0pt;line-height:105%;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">Service Hotline: 1300 88 8228<o:p></o:p></span></p>
<p class="MsoNormal" style="line-height:105%"><span style="font-size:11.0pt;line-height:105%;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">Website:</span><span style="font-size:11.0pt;line-height:105%;font-family:"Arial",sans-serif;color:#666666;mso-ligatures:standardcontextual">
</span><span style="font-size:11.0pt;line-height:105%;font-family:"Arial",sans-serif;color:black;mso-ligatures:standardcontextual"><a href="http://www.ricoh.com.my/"><span style="color:blue">www.ricoh.com.my</span></a><o:p></o:p></span></p>
<p class="MsoNormal" style="margin-bottom:6.0pt;text-autospace:none"><u><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:blue;mso-ligatures:standardcontextual"><o:p><span style="text-decoration:none"> </span></o:p></span></u></p>
<p class="MsoNormal" style="line-height:105%"><a href="https://www.ricoh.com.my/"><span style="font-size:11.0pt;line-height:105%;color:black;text-decoration:none"><img border="0" width="600" height="184" style="width:6.25in;height:1.9166in" id="Picture_x0020_2" src="cid:image003.jpg@01D9D1ED.D59275A0"></span></a><span style="font-size:11.0pt;line-height:105%;color:black;mso-ligatures:standardcontextual"><o:p></o:p></span></p>
<p class="MsoNormal" style="line-height:105%"><span style="font-size:11.0pt;line-height:105%;color:black;mso-ligatures:standardcontextual"><o:p> </o:p></span></p>
<p class="MsoNormal"><i><span style="font-size:9.0pt;color:#3F621F;mso-ligatures:standardcontextual">This message together with any attachments is confidential and intended solely for the person or entity to whom it is addressed. It contains information that
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from your system. Please do not copy or use it for any purpose. Recipient is advised to check this email and any attachments for the presence of trojans or viruses. The company accepts no liability for any damage caused by any virus transmitted by this email.<o:p></o:p></span></i></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in">
<p class="MsoNormal"><b><span style="font-size:11.0pt">From:</span></b><span style="font-size:11.0pt"> Richard Powell <<a href="mailto:Richard.Powell@ricoh-europe.com">Richard.Powell@ricoh-europe.com</a>>
<br>
<b>Sent:</b> Tuesday, August 8, 2023 10:35 PM<br>
<b>To:</b> Patricia Foong <<a href="mailto:Patricia.Foong@ricoh.com.my">Patricia.Foong@ricoh.com.my</a>><br>
<b>Cc:</b> Marta Zawierucha <<a href="mailto:Marta.Zawierucha@ricoh-europe.com">Marta.Zawierucha@ricoh-europe.com</a>>; Piotr Dobrzeniecki <<a href="mailto:Piotr.Dobrzeniecki@ricoh-europe.com">Piotr.Dobrzeniecki@ricoh-europe.com</a>><br>
<b>Subject:</b> RE: Pulogadung PH (PUL2) : Pull printer software post upgrade status<o:p></o:p></span></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<o:p></o:p></span></p>
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<p class="MsoNormal" style="mso-line-height-alt:.75pt"><span style="font-size:1.0pt;color:white">ZjQcmQRYFpfptBannerStart<o:p></o:p></span></p>
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<p class="MsoNormal" align="center" style="text-align:center"><b><span style="color:red">CAUTION:
</span></b><span style="color:black">This Email is from an EXTERNAL source. Ensure you trust this sender before clicking on any links or attachments.</span><span style="font-size:12.0pt;font-family:"Times New Roman",serif"><o:p></o:p></span></p>
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<p align="center" style="margin:5.0pt;text-align:center"><span lang="EN-GB" style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black">Internal<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="font-size:12.0pt;font-family:"Times New Roman",serif"><o:p> </o:p></span></p>
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<p class="MsoNormal"><span lang="EN-GB" style="font-size:11.0pt">Hi Patricia,<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="font-size:11.0pt">Please could you arrange for a Tech to attend this site and hide the System home button after the sites SNLX migration.<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="font-size:11.0pt"><o:p> </o:p></span></p>
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<p class="MsoNormal"><b><span style="font-size:9.0pt;color:white;mso-fareast-language:EN-GB">Country<o:p></o:p></span></b></p>
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<p class="MsoNormal"><b><span style="font-size:9.0pt;color:white;mso-fareast-language:EN-GB">Site<o:p></o:p></span></b></p>
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<td width="64" valign="bottom" style="width:48.0pt;border:solid windowtext 1.0pt;border-left:none;background:#70AD47;padding:.75pt 5.4pt .75pt 5.4pt;height:60.75pt">
<p class="MsoNormal"><b><span style="font-size:9.0pt;color:white;mso-fareast-language:EN-GB">Site code<o:p></o:p></span></b></p>
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<p class="MsoNormal"><b><span style="font-size:9.0pt;color:white;mso-fareast-language:EN-GB">Name<o:p></o:p></span></b></p>
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<p class="MsoNormal"><b><span style="font-size:9.0pt;color:white;mso-fareast-language:EN-GB">Model SLNX<o:p></o:p></span></b></p>
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<td width="95" valign="bottom" style="width:71.0pt;border:solid windowtext 1.0pt;border-left:none;background:#70AD47;padding:.75pt 5.4pt .75pt 5.4pt;height:60.75pt">
<p class="MsoNormal"><b><span style="font-size:9.0pt;color:white;mso-fareast-language:EN-GB">Serial Number<o:p></o:p></span></b></p>
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<td width="144" valign="bottom" style="width:1.5in;border:solid windowtext 1.0pt;border-left:none;background:#70AD47;padding:.75pt 5.4pt .75pt 5.4pt;height:60.75pt">
<p class="MsoNormal"><b><span style="font-size:9.0pt;color:white;mso-fareast-language:EN-GB">Current IP Address db<o:p></o:p></span></b></p>
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<td width="64" nowrap="" valign="bottom" style="width:48.0pt;border:none;border-bottom:solid #A9D08E 1.0pt;background:#E2EFDA;padding:.75pt 5.4pt .75pt 5.4pt;height:16.5pt">
<p class="MsoNormal"><span style="font-size:11.0pt;color:black;mso-fareast-language:EN-GB">Indonesia<o:p></o:p></span></p>
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<td width="228" nowrap="" valign="bottom" style="width:171.0pt;border:none;border-bottom:solid #A9D08E 1.0pt;background:#E2EFDA;padding:.75pt 5.4pt .75pt 5.4pt;height:16.5pt">
<p class="MsoNormal"><span style="font-size:11.0pt;color:black;mso-fareast-language:EN-GB">Pulogadung Pharma<o:p></o:p></span></p>
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<td width="64" nowrap="" valign="bottom" style="width:48.0pt;border:none;border-bottom:solid #A9D08E 1.0pt;background:#E2EFDA;padding:.75pt 5.4pt .75pt 5.4pt;height:16.5pt">
<p class="MsoNormal"><span style="font-size:11.0pt;color:black;mso-fareast-language:EN-GB">PUL2<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:11.0pt;color:black;mso-fareast-language:EN-GB">PULMFP010<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:11.0pt;color:black;mso-fareast-language:EN-GB">IM C300<o:p></o:p></span></p>
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<td width="95" nowrap="" valign="bottom" style="width:71.0pt;border:none;border-bottom:solid #A9D08E 1.0pt;background:#E2EFDA;padding:.75pt 5.4pt .75pt 5.4pt;height:16.5pt">
<p class="MsoNormal"><span style="font-size:11.0pt;color:black;mso-fareast-language:EN-GB">3922PA51278<o:p></o:p></span></p>
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<td width="144" nowrap="" valign="bottom" style="width:1.5in;border:none;border-bottom:solid #A9D08E 1.0pt;background:#E2EFDA;padding:.75pt 5.4pt .75pt 5.4pt;height:16.5pt">
<p class="MsoNormal"><span style="font-size:11.0pt;color:black;mso-fareast-language:EN-GB">10.237.191.51<o:p></o:p></span></p>
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<p class="MsoNormal"><span lang="EN-GB" style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="font-size:11.0pt">Kind regards<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="font-size:11.0pt">Richard<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="font-size:11.0pt"><o:p> </o:p></span></p>
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<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in">
<p class="MsoNormal"><b><span style="font-size:11.0pt;mso-fareast-language:EN-GB">From:</span></b><span style="font-size:11.0pt;mso-fareast-language:EN-GB"> #RES-BARCELONA-GSK <<a href="mailto:GSSC.GSK.Support@ricoh.es">GSSC.GSK.Support@ricoh.es</a>>
<br>
<b>Sent:</b> 08 August 2023 15:10<br>
<b>To:</b> Richard Powell <<a href="mailto:Richard.Powell@ricoh-europe.com">Richard.Powell@ricoh-europe.com</a>><br>
<b>Cc:</b> #RES-BARCELONA-GSK <<a href="mailto:GSSC.GSK.Support@ricoh.es">GSSC.GSK.Support@ricoh.es</a>><br>
<b>Subject:</b> FW: Pulogadung PH (PUL2) : Pull printer software post upgrade status<o:p></o:p></span></p>
</div>
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<p class="MsoNormal"><span lang="EN-GB" style="font-size:11.0pt"><o:p> </o:p></span></p>
<p align="center" style="margin:5.0pt;text-align:center"><span lang="ES" style="color:black">Internal<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="ES" style="font-size:11.0pt;mso-fareast-language:EN-GB"><o:p> </o:p></span></p>
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<p class="MsoNormal"><span lang="EN-GB" style="font-size:11.0pt">Hi,<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="font-size:11.0pt">Pulmfp010 to have system home need to be removed.<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="font-size:11.0pt">(they have done it last week on 3.1 but seems after install pop up again)<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="font-size:11.0pt"><o:p> </o:p></span></p>
<div>
<p class="MsoNormal"><span lang="FR" style="font-family:"Arial",sans-serif;mso-fareast-language:ES">Best Regards,<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="FR" style="font-family:"Arial",sans-serif;mso-fareast-language:ES"><o:p> </o:p></span></p>
<p class="MsoNormal"><b><span lang="FR" style="font-family:"Arial",sans-serif;mso-fareast-language:ES">Julien Franco Alain, Perego</span></b><span lang="FR" style="font-family:"Arial",sans-serif;mso-fareast-language:ES"><br>
</span><span lang="EN-GB" style="font-family:"Arial",sans-serif;mso-fareast-language:ES">Technical Support Specialist L2<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="font-family:"Arial",sans-serif;mso-fareast-language:ES">Global Solution Support Centre<span style="color:black"><br>
<b><br>
Ricoh Spain S.L.U.</b><br>
</span><u><span style="color:blue"><br>
</span></u></span><a href="http://www.ricoh.es/"><span lang="EN-GB" style="font-family:"Arial",sans-serif;color:blue;mso-fareast-language:ES;text-decoration:none"><img border="0" width="88" height="31" style="width:.9166in;height:.3229in" id="Picture_x0020_1" src="cid:image018.png@01D9D1ED.D59275A0"></span></a><span lang="EN-GB" style="font-family:"Arial",sans-serif;color:black;mso-fareast-language:ES"><br>
</span><u><span lang="EN-GB" style="font-size:11.0pt;color:blue;mso-fareast-language:ES"><br>
</span></u><span lang="ES" style="font-size:11.0pt;mso-fareast-language:ES"><a href="http://www.facebook.com/ricohspain"><span lang="EN-GB" style="color:blue;text-decoration:none"><img border="0" width="24" height="24" style="width:.25in;height:.25in" id="Picture_x0020_7" src="cid:image019.png@01D9D1ED.D59275A0"></span><span lang="EN-GB" style="color:blue"> </span></a></span><span lang="EN-GB" style="font-size:11.0pt;color:black;mso-fareast-language:ES"> </span><span lang="ES" style="font-size:11.0pt;mso-fareast-language:ES"><a href="http://www.twitter.com/ricohspain"><span lang="EN-GB" style="color:black;text-decoration:none"><img border="0" width="24" height="24" style="width:.25in;height:.25in" id="Picture_x0020_8" src="cid:image020.png@01D9D1ED.D59275A0"></span><span lang="EN-GB" style="color:black"> </span></a></span><span lang="EN-GB" style="font-size:11.0pt;color:black;mso-fareast-language:ES"> </span><span lang="ES" style="font-size:11.0pt;mso-fareast-language:ES"><a href="http://www.youtube.com/ricohspain"><span lang="EN-GB" style="color:black;text-decoration:none"><img border="0" width="24" height="24" style="width:.25in;height:.25in" id="Picture_x0020_9" src="cid:image021.png@01D9D1ED.D59275A0"></span><span lang="EN-GB" style="color:black"> </span></a></span><span lang="EN-GB" style="font-size:11.0pt;color:black;mso-fareast-language:ES"> </span><span lang="ES" style="font-size:11.0pt;mso-fareast-language:ES"><a href="http://www.linkedin.com/company/ricoh-espana-slu"><span lang="EN-GB" style="color:black;text-decoration:none"><img border="0" width="24" height="24" style="width:.25in;height:.25in" id="Picture_x0020_10" src="cid:image022.png@01D9D1ED.D59275A0"></span><span lang="EN-GB" style="color:black"> </span></a></span><span lang="EN-GB" style="font-size:11.0pt;mso-fareast-language:ES"><o:p></o:p></span></p>
</div>
<p class="MsoNormal"><span lang="EN-GB" style="font-size:11.0pt"><o:p> </o:p></span></p>
<div>
<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in">
<p class="MsoNormal"><b><span style="font-size:11.0pt;mso-fareast-language:ES">From:</span></b><span style="font-size:11.0pt;mso-fareast-language:ES"> #RES-BARCELONA-GSK <<a href="mailto:GSSC.GSK.Support@ricoh.es">GSSC.GSK.Support@ricoh.es</a>>
<br>
<b>Sent:</b> martes, 8 de agosto de 2023 16:08<br>
<b>To:</b> Nandimas Alkaditiya <<a href="mailto:nandimas.x.alkaditiya@gsk.com">nandimas.x.alkaditiya@gsk.com</a>>; Bhupendra Singh <<a href="mailto:bhupendra.8.singh@gsk.com">bhupendra.8.singh@gsk.com</a>>; Shirley Soh <<a href="mailto:Shirley.Soh@gsk.com">Shirley.Soh@gsk.com</a>>;
Hemant Kumar <<a href="mailto:hemant.3.kumar@gsk.com">hemant.3.kumar@gsk.com</a>><br>
<b>Cc:</b> Bastien Carayon <<a href="mailto:Bastien.Carayon@ricoh-europe.com">Bastien.Carayon@ricoh-europe.com</a>>; Przemyslaw Giera <<a href="mailto:przemyslaw.x.giera@gsk.com">przemyslaw.x.giera@gsk.com</a>>; Marcin Spiliszewski <<a href="mailto:marcin.a.spiliszewski@gsk.com">marcin.a.spiliszewski@gsk.com</a>>;
#RES-BARCELONA-GSK <<a href="mailto:GSSC.GSK.Support@ricoh.es">GSSC.GSK.Support@ricoh.es</a>>; WW Global-Print-Projects <<a href="mailto:WW.Global-Print-Projects@gsk.com">WW.Global-Print-Projects@gsk.com</a>>; GSK Executive Support <<a href="mailto:GSK_Executive_Support@gsk.com">GSK_Executive_Support@gsk.com</a>>;
Richard Powell <<a href="mailto:Richard.Powell@ricoh-europe.com">Richard.Powell@ricoh-europe.com</a>>; HCL_GSK_Print <<a href="mailto:HCL_GSK_Print@gsk.com">HCL_GSK_Print@gsk.com</a>>; Mac Engineering <<a href="mailto:MacEngineering@gsk.com">MacEngineering@gsk.com</a>><br>
<b>Subject:</b> Pulogadung PH (PUL2) : Pull printer software post upgrade status<o:p></o:p></span></p>
</div>
</div>
<p class="MsoNormal"><span lang="ES" style="font-size:11.0pt"><o:p> </o:p></span></p>
<p align="center" style="margin:5.0pt;text-align:center"><span lang="ES" style="color:black">Internal<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="ES" style="font-size:11.0pt;mso-fareast-language:ES"><o:p> </o:p></span></p>
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<div class="MsoNormal" align="center" style="text-align:center"><span lang="EN-GB" style="font-size:11.0pt">
<hr size="1" width="100%" align="center">
</span></div>
<p class="MsoNormal" align="center" style="text-align:center"><span lang="EN-GB" style="font-size:11.0pt"><o:p> </o:p></span></p>
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="733" style="width:549.85pt;background:#F36633;border-collapse:collapse">
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<p class="MsoNormal"><b><span style="font-size:30.0pt;color:white">GSK Tech<o:p></o:p></span></b></p>
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<p class="MsoNormal" align="center" style="text-align:center"><span style="font-size:7.0pt;color:#F36633"><o:p> </o:p></span></p>
<p class="MsoNormal" align="center" style="text-align:center"><span style="font-size:11.0pt;color:black"><img border="0" width="120" height="60" style="width:1.25in;height:.625in" id="Picture_x0020_16" src="cid:image023.jpg@01D9D1ED.D59275A0"></span><span style="font-size:11.0pt;color:#F36633"><o:p></o:p></span></p>
<p class="MsoNormal" align="center" style="text-align:center"><span style="font-size:2.0pt;color:#F36633"><o:p> </o:p></span></p>
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<p class="MsoNormal"><span style="font-size:11.0pt;color:#F36633"><o:p> </o:p></span></p>
<div align="center">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="648" style="width:6.75in;background:white;border-collapse:collapse">
<tbody>
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<p class="MsoNormal"><b><span style="font-size:13.5pt;font-family:"Arial",sans-serif;color:white">Pull printer software post upgrade status: Pulogadung PH<o:p></o:p></span></b></p>
</td>
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<tr style="height:4.65in">
<td width="648" colspan="2" valign="top" style="width:6.75in;padding:5.4pt 5.4pt 5.4pt 5.4pt;height:4.65in">
<p style="margin:0in;line-height:105%"><span lang="MS" style="font-size:10.0pt;line-height:105%;font-family:"Arial",sans-serif;color:black">The pull printer software on your site has been upgraded to the new cloud version. The results are shown in the List
of printers table below.</span><span lang="MS" style="font-size:10.0pt;line-height:105%;font-family:"Arial",sans-serif"><o:p></o:p></span></p>
<p style="margin:0in;line-height:105%"><span lang="MS" style="font-size:10.0pt;line-height:105%;font-family:"Arial",sans-serif"><o:p> </o:p></span></p>
<p style="margin:0in;line-height:105%"><span lang="MS" style="font-size:10.0pt;line-height:105%;font-family:"Arial",sans-serif;color:black">You must now complete the following steps:</span><span lang="MS" style="font-size:10.0pt;line-height:105%;font-family:"Arial",sans-serif"><o:p></o:p></span></p>
<p style="margin:0in;line-height:105%"><span lang="MS" style="font-size:10.0pt;line-height:105%;font-family:"Arial",sans-serif"><o:p> </o:p></span></p>
<p style="margin:0in;line-height:105%"><span style="font-size:10.0pt;line-height:105%;color:black"><img border="0" width="634" height="110" style="width:6.6041in;height:1.1458in" id="Picture_x0020_15" src="cid:image024.jpg@01D9D1ED.D59275A0"></span><span lang="MS" style="font-size:10.0pt;line-height:105%;font-family:"Arial",sans-serif"><o:p></o:p></span></p>
<p style="margin:0in;line-height:105%"><span style="font-size:10.0pt;line-height:105%;font-family:"Arial",sans-serif"><o:p> </o:p></span></p>
<p style="margin:0in;line-height:105%"><b><span style="font-size:10.0pt;line-height:105%;font-family:"Arial",sans-serif;color:black">How to complete these steps</span></b><b><span style="font-size:10.0pt;line-height:105%;font-family:"Arial",sans-serif"><o:p></o:p></span></b></p>
<ul style="margin-top:0in" type="disc">
<li class="MsoNormal" style="margin-left:-.25in;line-height:105%;mso-list:l2 level1 lfo3">
<b><span style="font-family:"Arial",sans-serif;color:black">Step 1:</span></b><span style="font-family:"Arial",sans-serif;color:black"> Reboot the printer where there is a Y marked in column 4, in the List of printers table below.</span><span style="font-family:"Arial",sans-serif"><o:p></o:p></span></li></ul>
<p style="mso-margin-top-alt:0in;margin-right:0in;margin-bottom:0in;margin-left:.25in;line-height:105%">
<span style="font-size:10.0pt;line-height:105%;font-family:"Arial",sans-serif"><o:p> </o:p></span></p>
<ul style="margin-top:0in" type="disc">
<li class="MsoNormal" style="color:#544F40;margin-left:-.25in;line-height:105%;mso-list:l2 level1 lfo3">
<b><span style="font-family:"Arial",sans-serif;color:black">Steps 2/3/4:</span></b><span style="font-family:"Arial",sans-serif;color:black">
</span><span style="font-family:"Arial",sans-serif"><o:p></o:p></span></li></ul>
<p class="MsoListParagraph" style="margin-left:39.0pt;text-indent:-21.3pt;line-height:105%;mso-list:l2 level2 lfo3">
<![if !supportLists]><span style="font-family:"Arial",sans-serif"><span style="mso-list:Ignore"><span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-family:"Arial",sans-serif;color:black">Look at every printer screen to see if the following image is being displayed.</span><span style="font-family:"Arial",sans-serif;color:#544F40"><o:p></o:p></span></p>
<p class="MsoListParagraph" style="margin-left:39.0pt;line-height:105%"><span style="font-family:"Arial",sans-serif;color:#544F40"><o:p> </o:p></span></p>
<p style="mso-margin-top-alt:0in;margin-right:0in;margin-bottom:12.0pt;margin-left:.5in;line-height:105%">
<span style="font-size:10.0pt;line-height:105%;color:black"><img border="0" width="337" height="195" style="width:3.5104in;height:2.0312in" id="Picture_x0020_14" src="cid:image025.jpg@01D9D1ED.D59275A0"></span><span style="font-size:10.0pt;line-height:105%"><o:p></o:p></span></p>
<p class="MsoListParagraph" style="margin-left:.75in;line-height:105%"><span style="font-family:"Arial",sans-serif"><o:p> </o:p></span></p>
<p style="mso-margin-top-alt:0in;margin-right:0in;margin-bottom:0in;margin-left:.5in;text-indent:-.25in;line-height:105%;mso-list:l2 level1 lfo3">
<![if !supportLists]><span style="font-size:10.0pt;line-height:105%;font-family:"Arial",sans-serif"><span style="mso-list:Ignore"><span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-size:10.0pt;line-height:105%;font-family:"Arial",sans-serif;color:black">If so, remove the
</span><span style="font-size:10.0pt;line-height:105%;font-family:"Arial",sans-serif;color:#544F40">Do not turn off this printer sign and record the results in column 5 below. Once completed return the results by replying to this email.<o:p></o:p></span></p>
<p style="mso-margin-top-alt:0in;margin-right:0in;margin-bottom:0in;margin-left:.5in;text-indent:-.25in;line-height:105%;mso-list:l2 level1 lfo3">
<![if !supportLists]><span style="font-size:10.0pt;line-height:105%;font-family:"Arial",sans-serif"><span style="mso-list:Ignore"><span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-size:10.0pt;line-height:105%;font-family:"Arial",sans-serif;color:#544F40">If not, mark N against that printer in column 5.<o:p></o:p></span></p>
<p style="mso-margin-top-alt:0in;margin-right:0in;margin-bottom:0in;margin-left:.25in;line-height:105%">
<span style="font-size:10.0pt;line-height:105%;font-family:"Arial",sans-serif;color:#544F40"><o:p> </o:p></span></p>
<ul style="margin-top:0in" type="disc">
<li class="MsoNormal" style="color:#0563C1;margin-left:-.25in;line-height:105%;mso-list:l3 level1 lfo7">
<b><span style="font-family:"Arial",sans-serif;color:black">Step 5:</span></b><span style="font-family:"Arial",sans-serif;color:black">
</span><span style="font-family:"Arial",sans-serif;color:#544F40">Complete user acceptance testing using
</span><span style="font-size:11.0pt;line-height:105%"><a href="https://myconnect.gsk.com/:w:/r/sites/modern-GPS/Global%20Print%20Service%20communications%20library/Pull%20printer%20software%20upgrade%20User%20Acceptance%20Tests.docx?d=wd94416e133ca454296b352485d69f724&csf=1&web=1&e=dRrUZx"><span class="MsoSmartlink"><span style="font-size:10.0pt;line-height:105%;font-family:"Arial",sans-serif">Pull
printer software upgrade User Acceptance Tests </span></span></a></span><u><span style="font-family:"Arial",sans-serif"> </span></u><span style="font-family:"Arial",sans-serif;color:black">for</span><span style="font-family:"Arial",sans-serif;color:#544F40">
each printer. It will take a maximum of 30 minutes per printer to complete the full set of tests. If you cannot test all printers, we recommend that you test printers that are heavily used.</span><u><span style="font-family:"Arial",sans-serif"><o:p></o:p></span></u></li></ul>
<p style="mso-margin-top-alt:0in;margin-right:0in;margin-bottom:0in;margin-left:.5in;line-height:105%">
<span style="font-size:10.0pt;line-height:105%;font-family:"Arial",sans-serif;color:#544F40"><o:p> </o:p></span></p>
<p style="margin:0in;line-height:105%"><span style="font-size:10.0pt;line-height:105%;font-family:"Arial",sans-serif;color:#544F40"><o:p> </o:p></span></p>
<p style="margin:0in;line-height:105%"><b><span style="font-size:14.0pt;line-height:105%;font-family:"Arial",sans-serif;color:white;background:darkblue;mso-highlight:darkblue">List of printers</span></b><b><span style="font-size:14.0pt;line-height:105%;font-family:"Arial",sans-serif;color:white"><o:p></o:p></span></b></p>
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="615" style="width:461.0pt;border-collapse:collapse">
<tbody>
<tr style="height:60.75pt">
<td width="109" style="width:81.9pt;border:solid windowtext 1.0pt;background:#F36636;padding:.75pt 3.5pt .75pt 3.5pt;height:60.75pt">
<p class="MsoNormal" align="center" style="text-align:center"><span style="font-size:11.0pt;color:white;mso-fareast-language:ES">1.</span><span style="font-size:7.0pt;font-family:"Times New Roman",serif;color:white;mso-fareast-language:ES">
</span><span style="font-size:11.0pt;color:white;mso-fareast-language:ES">Printer name<o:p></o:p></span></p>
</td>
<td width="109" style="width:81.9pt;border:solid windowtext 1.0pt;border-left:none;background:#F36636;padding:.75pt 3.5pt .75pt 3.5pt;height:60.75pt">
<p class="MsoNormal" align="center" style="text-align:center"><span style="font-size:11.0pt;color:white;mso-fareast-language:ES">2.</span><span style="font-size:7.0pt;font-family:"Times New Roman",serif;color:white;mso-fareast-language:ES">
</span><span style="font-size:11.0pt;color:white;mso-fareast-language:ES">Printer model<o:p></o:p></span></p>
</td>
<td width="109" style="width:81.8pt;border:solid windowtext 1.0pt;border-left:none;background:#F36636;padding:.75pt 3.5pt .75pt 3.5pt;height:60.75pt">
<p class="MsoNormal" align="center" style="text-align:center"><span style="font-size:11.0pt;color:white;mso-fareast-language:ES">3.</span><span style="font-size:7.0pt;font-family:"Times New Roman",serif;color:white;mso-fareast-language:ES">
</span><span style="font-size:11.0pt;color:white;mso-fareast-language:ES">Status (Success/ Fail)<o:p></o:p></span></p>
</td>
<td width="109" style="width:81.85pt;border:solid windowtext 1.0pt;border-left:none;background:#F36636;padding:.75pt 3.5pt .75pt 3.5pt;height:60.75pt">
<p class="MsoNormal" align="center" style="text-align:center"><span style="font-size:11.0pt;color:white;mso-fareast-language:ES">4.</span><span style="font-size:7.0pt;font-family:"Times New Roman",serif;color:white;mso-fareast-language:ES">
</span><span style="font-size:11.0pt;color:white;mso-fareast-language:ES">Reboot required?<o:p></o:p></span></p>
</td>
<td width="178" style="width:133.55pt;border:solid windowtext 1.0pt;border-left:none;background:#F36636;padding:.75pt 3.5pt .75pt 3.5pt;height:60.75pt">
<p class="MsoNormal" align="center" style="text-align:center"><span style="font-size:11.0pt;color:white;mso-fareast-language:ES">5.</span><span style="font-size:7.0pt;font-family:"Times New Roman",serif;color:white;mso-fareast-language:ES">
</span><span style="font-size:11.0pt;color:white;mso-fareast-language:ES">Is the new screen visible? (UAT)<o:p></o:p></span></p>
</td>
</tr>
<tr style="height:16.5pt">
<td width="109" nowrap="" valign="bottom" style="width:81.9pt;border:solid windowtext 1.0pt;border-top:none;padding:.75pt 3.5pt .75pt 3.5pt;height:16.5pt">
<p class="MsoNormal"><span style="font-size:11.0pt;color:black;mso-fareast-language:ES">PULMFP009<o:p></o:p></span></p>
</td>
<td width="109" nowrap="" valign="bottom" style="width:81.9pt;border-top:none;border-left:none;border-bottom:solid windowtext 1.0pt;border-right:solid windowtext 1.0pt;padding:.75pt 3.5pt .75pt 3.5pt;height:16.5pt">
<p class="MsoNormal"><span style="font-size:11.0pt;color:black;mso-fareast-language:ES">Aficio MP 301<o:p></o:p></span></p>
</td>
<td width="109" nowrap="" valign="bottom" style="width:81.8pt;border-top:none;border-left:none;border-bottom:solid windowtext 1.0pt;border-right:solid windowtext 1.0pt;padding:.75pt 3.5pt .75pt 3.5pt;height:16.5pt">
<p class="MsoNormal"><span style="font-size:11.0pt;color:black;mso-fareast-language:ES">Success<o:p></o:p></span></p>
</td>
<td width="109" nowrap="" valign="bottom" style="width:81.85pt;border-top:none;border-left:none;border-bottom:solid windowtext 1.0pt;border-right:solid windowtext 1.0pt;padding:.75pt 3.5pt .75pt 3.5pt;height:16.5pt">
<p class="MsoNormal"><span style="font-size:11.0pt;color:black;mso-fareast-language:ES">No<o:p></o:p></span></p>
</td>
<td width="178" nowrap="" valign="bottom" style="width:133.55pt;border-top:none;border-left:none;border-bottom:solid windowtext 1.0pt;border-right:solid windowtext 1.0pt;padding:.75pt 3.5pt .75pt 3.5pt;height:16.5pt">
</td>
</tr>
<tr style="height:16.5pt">
<td width="109" nowrap="" valign="bottom" style="width:81.9pt;border:solid windowtext 1.0pt;border-top:none;padding:.75pt 3.5pt .75pt 3.5pt;height:16.5pt">
<p class="MsoNormal"><span style="font-size:11.0pt;color:black;mso-fareast-language:ES">PULMFP010<o:p></o:p></span></p>
</td>
<td width="109" nowrap="" valign="bottom" style="width:81.9pt;border-top:none;border-left:none;border-bottom:solid windowtext 1.0pt;border-right:solid windowtext 1.0pt;padding:.75pt 3.5pt .75pt 3.5pt;height:16.5pt">
<p class="MsoNormal"><span style="font-size:11.0pt;color:black;mso-fareast-language:ES">IM C300<o:p></o:p></span></p>
</td>
<td width="109" nowrap="" valign="bottom" style="width:81.8pt;border-top:none;border-left:none;border-bottom:solid windowtext 1.0pt;border-right:solid windowtext 1.0pt;padding:.75pt 3.5pt .75pt 3.5pt;height:16.5pt">
<p class="MsoNormal"><span style="font-size:11.0pt;color:black;mso-fareast-language:ES">Success<o:p></o:p></span></p>
</td>
<td width="109" nowrap="" valign="bottom" style="width:81.85pt;border-top:none;border-left:none;border-bottom:solid windowtext 1.0pt;border-right:solid windowtext 1.0pt;padding:.75pt 3.5pt .75pt 3.5pt;height:16.5pt">
<p class="MsoNormal"><span style="font-size:11.0pt;color:black;mso-fareast-language:ES">No<o:p></o:p></span></p>
</td>
<td width="178" nowrap="" valign="bottom" style="width:133.55pt;border-top:none;border-left:none;border-bottom:solid windowtext 1.0pt;border-right:solid windowtext 1.0pt;padding:.75pt 3.5pt .75pt 3.5pt;height:16.5pt">
</td>
</tr>
</tbody>
</table>
<p style="mso-margin-top-alt:0in;margin-right:0in;margin-bottom:0in;margin-left:.25in;line-height:105%">
<span style="font-size:10.0pt;line-height:105%;font-family:"Arial",sans-serif;color:#544F40"><o:p> </o:p></span></p>
<p style="mso-margin-top-alt:0in;margin-right:0in;margin-bottom:0in;margin-left:.25in;line-height:105%">
<span style="font-size:10.0pt;line-height:105%;font-family:"Arial",sans-serif;color:#544F40"><o:p> </o:p></span></p>
<p style="mso-margin-top-alt:0in;margin-right:0in;margin-bottom:0in;margin-left:.25in;line-height:105%">
<span style="font-size:10.0pt;line-height:105%;font-family:"Arial",sans-serif;color:#544F40"><o:p> </o:p></span></p>
<p style="mso-margin-top-alt:0in;margin-right:0in;margin-bottom:0in;margin-left:.25in;line-height:105%">
<span style="font-size:10.0pt;line-height:105%;font-family:"Arial",sans-serif;color:#544F40"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif;color:#544F40">Read
</span><span style="font-size:11.0pt;color:#544F40">the </span><span style="font-size:11.0pt;color:black"><a href="https://myconnect.gsk.com/:x:/r/sites/modern-GPS/Global%20Print%20Service%20communications%20library/Pull%20print%20software%20upgrade%20schedule%20and%20status%20.xlsx?d=w7d30fa91747b4a7d8ddbff8fd0890a31&csf=1&web=1&e=MwECYK"><span class="MsoSmartlink"><span style="font-size:10.0pt;font-family:"Arial",sans-serif">Pull
printer software upgrade schedule and status</span></span></a> </span><span style="font-family:"Arial",sans-serif;color:#544F40">for the latest information about your sites upgrade.</span><u><span style="font-size:11.0pt;color:#0563C1"><o:p></o:p></span></u></p>
</td>
</tr>
<tr style="height:36.25pt">
<td width="324" valign="top" style="width:243.0pt;background:#15717D;padding:5.4pt 5.4pt 5.4pt 5.4pt;height:36.25pt">
<p class="MsoNormal"><b><span style="font-size:14.0pt;font-family:"Arial",sans-serif;color:white;mso-fareast-language:EN-GB"><img border="0" width="61" height="61" style="width:.6354in;height:.6354in" id="Picture_x0020_13" src="cid:image026.png@01D9D1ED.D59275A0"></span></b><b><span style="font-size:14.0pt;font-family:"Arial",sans-serif;color:#15717D"><o:p></o:p></span></b></p>
</td>
<td width="324" valign="top" style="width:243.0pt;background:#15717D;padding:0in 0in 0in 0in;height:36.25pt">
<p class="MsoNormal"><b><span style="font-size:14.0pt;font-family:"Arial",sans-serif;color:white">Where do I find more information?<o:p></o:p></span></b></p>
<p class="MsoNormal" style="margin-bottom:6.0pt"><span style="font-size:11.0pt;color:black"><a href="https://myconnect.gsk.com/:p:/r/sites/modern-GPS/Global%20Print%20Service%20communications%20library/Pull%20printer%20software%20migration%20User%20Acceptance%20tester%20information%20.pptx?d=wdbec00f84d034a2fb49c7caa7690064e&csf=1&web=1&e=8e5IBx"><span class="MsoSmartlink">Pull
printer software upgrade User Acceptance tester information</span></a></span><u><span style="font-size:11.0pt;color:white"><o:p></o:p></span></u></p>
<p class="MsoNormal"><span style="font-size:11.0pt;color:black"><a href="https://myconnect.gsk.com/:w:/r/sites/modern-GPS/Global%20Print%20Service%20communications%20library/Ricoh%20printer%20software%20migration%20FAQs.docx?d=wb7855d49f4c54ad9803a6e84b63587b4&csf=1&web=1&e=8OAcg1"><span class="MsoSmartlink"><span style="font-size:10.0pt;font-family:"Arial",sans-serif">Ricoh
Pull Printer software upgrade </span>FAQs</span></a></span><b><span style="font-size:14.0pt;font-family:"Arial",sans-serif;color:white"><o:p></o:p></span></b></p>
</td>
</tr>
</tbody>
</table>
</div>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="703" style="width:527.55pt;background:#EEEDEC;border-collapse:collapse">
<tbody>
<tr style="height:57.4pt">
<td width="80" style="width:60.1pt;border:none;border-top:solid white 2.25pt;padding:5.4pt 5.4pt 5.4pt 5.4pt;height:57.4pt">
<p class="MsoNormal" align="center" style="text-align:center"><span style="font-size:11.0pt;color:black;mso-fareast-language:EN-GB"><img border="0" width="54" height="54" style="width:.5625in;height:.5625in" id="Picture_x0020_6" src="cid:image027.png@01D9D1ED.D59275A0"></span><span style="font-size:11.0pt"><o:p></o:p></span></p>
</td>
<td width="19" style="width:14.45pt;border:none;border-top:solid white 2.25pt;padding:0in 0in 0in 0in;height:57.4pt">
<p class="MsoNormal"><b><span style="font-size:14.0pt;font-family:"Arial",sans-serif;color:#F36633"><o:p> </o:p></span></b></p>
</td>
<td width="604" style="width:453.0pt;border:none;border-top:solid white 2.25pt;padding:5.4pt 5.4pt 5.4pt 5.4pt;height:57.4pt">
<p class="MsoNormal"><b><span style="font-size:14.0pt;font-family:"Arial",sans-serif;color:#F36633">Feedback<o:p></o:p></span></b></p>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif;color:#544F40">We're interested in what you have to say about this communication. For feedback, questions or comments please email
</span><span style="font-size:11.0pt;color:black"><a href="mailto:ww.global-print-projects@gsk.com?subject=%3cSite%3e:%20Ricoh%20pull%20printer%20software%20upgrade"><span style="font-size:10.0pt;font-family:"Arial",sans-serif">Global Print Services</span></a></span><span style="font-family:"Arial",sans-serif;color:#544F40">
team. Please add your site name to the Subject of the email.<o:p></o:p></span></p>
</td>
</tr>
</tbody>
</table>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p></o:p></span></p>
</td>
</tr>
</tbody>
</table>
<p class="MsoNormal"><span lang="EN-GB" style="font-size:11.0pt"><o:p> </o:p></span></p>
<p><strong><span lang="EN-GB" style="font-family:"Calibri",sans-serif;color:black">GSK monitors email communications sent to and from GSK in order to protect GSK, our employees, customers, suppliers and business partners, from cyber threats and loss of GSK
Information. GSK monitoring is conducted with appropriate confidentiality controls and in accordance with local laws and after appropriate consultation.</span></strong><span lang="EN-GB"><o:p></o:p></span></p>
</div>
</div>
</div>
<p class="MsoNormal"><span lang="EN-GB" style="font-size:12.0pt;font-family:"Times New Roman",serif">Ricoh Europe Holdings PLC is a company registered in England, under company number 06273215, with a registered office at 20 Triton Street, London, NW1 3BF.
The UK business of Ricoh Europe Holdings PLC is operated by: (i) Ricoh Europe PLC, a company registered in England under company number 00720944, with a registered office at 20 Triton Street, London, NW1 3BF; (ii) Ricoh UK Limited, a company registered in
England under company number 01271033, with a registered office at Ricoh House, 800 Pavilion Drive, Northampton, NN4 7YL; and (iii) Ricoh Capital Limited, a company registered in England under company number 03001351, with a registered office at 20 Triton
Street, London, NW1 3BF Please consider the environment before printing this e-mail
<o:p></o:p></span></p>
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