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<p>Dear LinkNet,</p>
<p><br /></p>
<p>Terima kasih informasi dan supportnya, saat ini layanan dari LinkNet sudah normal kembali.</p>
<p><br /></p>
<p>Salam,</p>
<p>Rudhy</p>
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<p><br /></p>
<p id="reply-intro">On 30-08-2023 18:38, Corporate Helpdesk wrote:</p>
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<p class="v1MsoNormal"><span style="font-size: 11.0pt; mso-fareast-language: EN-GB;">Dear Pelanggan Yang Terhormat, </span></p>
<p class="v1MsoNormal" style="margin-left: .5in;"><span style="font-size: 11.0pt; mso-fareast-language: EN-GB;"> </span></p>
<p class="v1MsoNormal"><span style="font-size: 11.0pt; mso-fareast-language: EN-GB;">Kami informasikan untuk saat ini tim kami telah selesai melakukan perbaikan dan link telah kembali normal dengan detail sebagai berikut: </span></p>
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<p class="v1MsoNormal"><span style="font-size: 11.0pt; mso-fareast-language: EN-GB;">No Ticket : </span><span style="font-size: 11.0pt;">10653904</span><span style="font-size: 11.0pt; mso-fareast-language: EN-GB;"><br />Customer ID : M00471-003_Modern Data Solusi</span></p>
<p class="v1MsoNormal" style="text-autospace: none;"><span style="font-size: 11.0pt;">Down Time : </span><span style="font-size: 11.0pt;">30/08/2023 </span><span style="font-size: 11.0pt;">Pukul </span><span style="font-size: 11.0pt;">09:43 </span><span style="font-size: 11.0pt;">WIB</span></p>
<p class="v1MsoNormal" style="text-autospace: none;"><span style="font-size: 11.0pt;">Up Time : </span><span style="font-size: 11.0pt;">30/08/2023 Pukul 17:51 WIB</span><span style="font-size: 11.0pt;"><br />Penyebab : Gangguan Kabel FO di Jl. Tirtayasa Raya || Tikor : -6.2449063,106.8049282</span></p>
<p class="v1MsoNormal" style="text-autospace: none;"><span style="font-size: 11.0pt;">Action : Perbaikan dan Penyambungan Kabel FO dilokasi </span><span style="font-size: 11.0pt;"></span></p>
<p class="v1MsoNormal" style="margin-left: .5in;"><span style="font-size: 11.0pt; mso-fareast-language: EN-GB;"> </span></p>
<p class="v1MsoNormal"><span style="font-size: 11.0pt; mso-fareast-language: EN-GB;">Atas nama Management PT. Link Net, kami sampaikan permohonan maaf yang sebesar-besarnya atas ketidaknyamanan yang terjadi. </span></p>
<p class="v1MsoNormal"><span style="font-size: 11.0pt; mso-fareast-language: EN-GB;"> </span></p>
<p class="v1MsoNormal"><span style="font-size: 11.0pt; mso-fareast-language: EN-GB;">Informasi lebih lanjut terkait gangguan ini dapat menghubungi Corporate Heldesk, melalui telepon di (021)29536830 atau email ke </span><span style="font-size: 11.0pt;"><a href="mailto:Corporate.Helpdesk@linknet.co.id" rel="noreferrer"><span style="color: windowtext; mso-fareast-language: EN-GB;">Corporate.Helpdesk@linknet.co.id</span></a></span><span style="font-size: 11.0pt; mso-fareast-language: EN-GB;"></span></p>
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<p class="v1MsoNormal"><span style="font-size: 11.0pt; mso-fareast-language: EN-GB;">Best Regards,</span></p>
<p class="v1MsoNormal"><span style="font-size: 11.0pt;">Fajar</span></p>
<p class="v1MsoNormal"><span style="font-size: 11.0pt; font-family: 'Calibri',sans-serif; color: #1f497d;"> </span></p>
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<p class="v1MsoNormal" style="background: white;"><span style="font-size: 11.0pt; color: black;">Linknet Corporate Helpdesk</span><span style="font-size: 11.0pt; color: #212121;"></span></p>
<p class="v1MsoNormal" style="background: white;"><span style="font-size: 11.0pt; color: black;">24/7 Hotline : 021 – 29536830</span><span style="font-size: 11.0pt; color: #212121;"></span></p>
<p class="v1MsoNormal" style="background: white;"><span style="font-size: 11.0pt; color: black;">Whatsapp : 0896-03000101</span><span style="font-size: 11.0pt; color: #212121;"></span></p>
<p class="v1MsoNormal" style="background: white;"><span style="font-size: 11.0pt; color: black;">Email : <a href="mailto:corporate.helpdesk@linknet.co.id" rel="noreferrer"><span style="color: black;">corporate.helpdesk@linknet.co.id</span></a></span><span style="font-size: 11.0pt; color: #212121;"></span></p>
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<p class="v1MsoNormal"><strong><span style="font-size: 11.0pt; font-family: 'Calibri',sans-serif;">From:</span></strong><span style="font-size: 11.0pt; font-family: 'Calibri',sans-serif;"> Rudhy Romadhona [mailto:rudhy@moderninternasional.co.id] <br /><strong>Sent:</strong> Wednesday, August 30, 2023 5:09 PM<br /><strong>To:</strong> Corporate Helpdesk <Corporate.Helpdesk@linknet.co.id><br /><strong>Cc:</strong> Elan Nuryatna <Elan.Nuryatna@linknet.co.id>; it.team@moderndatasolusi.com<br /><strong>Subject:</strong> Re: [EXTERNAL]Koneksi LinkNet offline di PT MDS || TTID : 10653904</span></p>
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<p><span style="font-size: 10.0pt; font-family: 'Verdana',sans-serif;">Dear LinkNet,</span></p>
<p><span style="font-size: 10.0pt; font-family: 'Verdana',sans-serif;"> </span></p>
<p><span style="font-size: 10.0pt; font-family: 'Verdana',sans-serif;">Terima kasih informasinya, kami tunggu kabar update selanjutnya.</span></p>
<p><span style="font-size: 10.0pt; font-family: 'Verdana',sans-serif;"> </span></p>
<p><span style="font-size: 10.0pt; font-family: 'Verdana',sans-serif;">Salam,</span></p>
<p><span style="font-size: 10.0pt; font-family: 'Verdana',sans-serif;">Rudhy</span></p>
<p><span style="font-size: 10.0pt; font-family: 'Verdana',sans-serif;"> </span></p>
<p id="v1reply-intro"><span style="font-size: 10.0pt; font-family: 'Verdana',sans-serif;">On 30-08-2023 13:53, Corporate Helpdesk wrote:</span></p>
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<p class="v1v1msonormalCxSpFirst" style="text-align: justify; line-height: 115%;"><span style="font-size: 11.0pt; line-height: 115%; font-family: 'Verdana',sans-serif;">Dear Pelanggan Yth,</span><span style="font-size: 10.0pt; line-height: 115%; font-family: 'Verdana',sans-serif;"></span></p>
<p class="v1v1msonormalCxSpMiddle" style="text-align: justify; line-height: 115%;"><span style="font-size: 11.0pt; line-height: 115%; font-family: 'Verdana',sans-serif;"> </span><span style="font-size: 10.0pt; line-height: 115%; font-family: 'Verdana',sans-serif;"></span></p>
<p class="v1v1msonormal"><span style="font-size: 11.0pt; font-family: 'Verdana',sans-serif;">Terima kasih atas kepercayaannya dalam menggunakan layanan PT. Linknet, TBK. </span><span style="font-size: 10.0pt; font-family: 'Verdana',sans-serif;"></span></p>
<p class="v1v1msonormal"><span style="font-size: 11.0pt; font-family: 'Verdana',sans-serif;"> </span><span style="font-size: 10.0pt; font-family: 'Verdana',sans-serif;"></span></p>
<p class="v1v1msonormalCxSpMiddle" style="text-align: justify;"><span style="font-size: 11.0pt; font-family: 'Verdana',sans-serif;">Bersama ini kami ingin memberikan informasi mengenai gangguan layanan yang sedang terjadi </span><span style="font-size: 10.0pt; font-family: 'Verdana',sans-serif;"></span></p>
<p class="v1v1msonormalCxSpMiddle" style="text-align: justify;"><span style="font-size: 11.0pt; font-family: 'Verdana',sans-serif;"> </span><span style="font-size: 10.0pt; font-family: 'Verdana',sans-serif;"></span></p>
<p class="v1v1msonormal"><span style="font-size: 11.0pt; font-family: 'Verdana',sans-serif;">Berkaitan dengan permasalahan yang terjadi, dapat kami informasikan saat ini tim kami masih troubleshooting fo (open closure) di JL.tirtayasa || -6.2430128,106.8063886</span><span style="font-size: 10.0pt; font-family: 'Verdana',sans-serif;"></span></p>
<p class="v1v1msonormalCxSpMiddle" style="text-align: justify; line-height: 115%;"><span style="font-size: 11.0pt; line-height: 115%; font-family: 'Verdana',sans-serif;"> </span><span style="font-size: 10.0pt; line-height: 115%; font-family: 'Verdana',sans-serif;"></span></p>
<p class="v1v1msonormalCxSpMiddle" style="text-align: justify; line-height: 115%;"><span style="font-size: 11.0pt; line-height: 115%; font-family: 'Verdana',sans-serif;">Team kami sedang bertugas semaksimal mungkin dalam melakukan upaya agar kondisi kembali normal. Kami akan melakukan pemantauan prosesnya dan menginformasikan <strong><span style="font-family: 'Verdana',sans-serif;">maksimal dalam 2 jam kedepan.</span></strong></span><span style="font-size: 10.0pt; line-height: 115%; font-family: 'Verdana',sans-serif;"></span></p>
<p class="v1v1msonormalCxSpMiddle" style="text-align: justify; line-height: 115%;"><span style="font-size: 11.0pt; line-height: 115%; font-family: 'Verdana',sans-serif;"> </span><span style="font-size: 10.0pt; line-height: 115%; font-family: 'Verdana',sans-serif;"></span></p>
<p class="v1v1msonormal"><span style="font-size: 11.0pt; font-family: 'Verdana',sans-serif;">Jika membutuhkan informasi lebih lanjut mengenai hal ini, dapat mengirim email ke :<a href="mailto:corporate.helpdesk@linknet.co.id" rel="noreferrer"><span style="color: windowtext;">corporate.helpdesk@linknet.co.id</span></a></span><span style="font-size: 10.0pt; font-family: 'Verdana',sans-serif;"></span></p>
<p class="v1v1msonormal"><span style="font-size: 11.0pt; font-family: 'Verdana',sans-serif;">dengan menyebutkan TicketID yang tertulis di atas.</span><span style="font-size: 10.0pt; font-family: 'Verdana',sans-serif;"></span></p>
<p class="v1v1msonormal"><span style="font-size: 11.0pt; font-family: 'Verdana',sans-serif;"> </span><span style="font-size: 10.0pt; font-family: 'Verdana',sans-serif;"></span></p>
<p class="v1v1msonormal"><span style="font-size: 11.0pt; font-family: 'Verdana',sans-serif;">Terima kasih</span><span style="font-size: 10.0pt; font-family: 'Verdana',sans-serif;"></span></p>
<p class="v1v1msonormal"><span style="font-size: 11.0pt; font-family: 'Verdana',sans-serif;"> </span><span style="font-size: 10.0pt; font-family: 'Verdana',sans-serif;"></span></p>
<p class="v1v1msonormal"><span style="font-size: 11.0pt; font-family: 'Verdana',sans-serif;">Salam</span><span style="font-size: 10.0pt; font-family: 'Verdana',sans-serif;"></span></p>
<p class="v1v1msonormal"><span style="font-size: 11.0pt; font-family: 'Verdana',sans-serif;">Fajar</span><span style="font-size: 10.0pt; font-family: 'Verdana',sans-serif;"></span></p>
<p class="v1v1msonormal"><span style="font-size: 11.0pt; font-family: 'Calibri',sans-serif; color: #1f497d;"> </span><span style="font-size: 10.0pt; font-family: 'Verdana',sans-serif;"></span></p>
<p class="v1v1msonormal"><span style="font-size: 11.0pt; font-family: 'Calibri',sans-serif; color: #1f497d;"> </span><span style="font-size: 10.0pt; font-family: 'Verdana',sans-serif;"></span></p>
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<p class="v1v1msonormal" style="background: white;"><span style="font-size: 11.0pt; font-family: 'Verdana',sans-serif; color: black;">Linknet Corporate Helpdesk</span><span style="font-size: 10.0pt; font-family: 'Verdana',sans-serif;"></span></p>
<p class="v1v1msonormal" style="background: white;"><span style="font-size: 11.0pt; font-family: 'Verdana',sans-serif; color: black;">24/7 Hotline : 021 – 29536830</span><span style="font-size: 10.0pt; font-family: 'Verdana',sans-serif;"></span></p>
<p class="v1v1msonormal" style="background: white;"><span style="font-size: 11.0pt; font-family: 'Verdana',sans-serif; color: black;">Whatsapp : 0896-03000101</span><span style="font-size: 10.0pt; font-family: 'Verdana',sans-serif;"></span></p>
<p class="v1v1msonormal" style="background: white;"><span style="font-size: 11.0pt; font-family: 'Verdana',sans-serif; color: black;">Email : <a href="mailto:corporate.helpdesk@linknet.co.id" rel="noreferrer"><span style="color: black;">corporate.helpdesk@linknet.co.id</span></a></span><span style="font-size: 10.0pt; font-family: 'Verdana',sans-serif;"></span></p>
<p class="v1v1msonormal"><span style="font-size: 11.0pt; font-family: 'Verdana',sans-serif; color: #1f497d;"> </span><span style="font-size: 10.0pt; font-family: 'Verdana',sans-serif;"></span></p>
<p class="v1v1msonormal"><span style="font-size: 11.0pt; font-family: 'Verdana',sans-serif; color: #1f497d;"> </span><span style="font-size: 10.0pt; font-family: 'Verdana',sans-serif;"></span></p>
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<p class="v1v1msonormal"><strong><span style="font-size: 11.0pt; font-family: 'Calibri',sans-serif;">From:</span></strong><span style="font-size: 11.0pt; font-family: 'Calibri',sans-serif;"> Corporate Helpdesk <br /><strong><span style="font-family: 'Calibri',sans-serif;">Sent:</span></strong> Wednesday, August 30, 2023 11:52 AM<br /><strong><span style="font-family: 'Calibri',sans-serif;">To:</span></strong> <a href="mailto:rudhy@moderninternasional.co.id" rel="noreferrer"> rudhy@moderninternasional.co.id</a><br /><strong><span style="font-family: 'Calibri',sans-serif;">Cc:</span></strong> Elan Nuryatna <<a href="mailto:Elan.Nuryatna@linknet.co.id" rel="noreferrer">Elan.Nuryatna@linknet.co.id</a>>; Elan Nuryatna <<a href="mailto:Elan.Nuryatna@linknet.co.id" rel="noreferrer">Elan.Nuryatna@linknet.co.id</a>>; <a href="mailto:it.team@moderndatasolusi.com" rel="noreferrer">it.team@moderndatasolusi.com</a>; Corporate Helpdesk <<a href="mailto:Corporate.Helpdesk@linknet.co.id" rel="noreferrer">Corporate.Helpdesk@linknet.co.id</a>><br /><strong><span style="font-family: 'Calibri',sans-serif;">Subject:</span></strong> RE: [EXTERNAL]Koneksi LinkNet offline di PT MDS || TTID : 10653904</span><span style="font-size: 10.0pt; font-family: 'Verdana',sans-serif;"></span></p>
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<p class="v1v1msonormal"><span style="font-size: 10.0pt; font-family: 'Verdana',sans-serif;"> </span></p>
<p class="v1v1msonormal"><span style="font-size: 11.0pt; font-family: 'Verdana',sans-serif;">Dear Pelanggan Yth,</span><span style="font-size: 10.0pt; font-family: 'Verdana',sans-serif;"></span></p>
<p class="v1v1msonormal"><span style="font-size: 11.0pt; font-family: 'Verdana',sans-serif;"> </span><span style="font-size: 10.0pt; font-family: 'Verdana',sans-serif;"></span></p>
<p class="v1v1msonormal"><span style="font-size: 11.0pt; font-family: 'Verdana',sans-serif;">Terima kasih atas kepercayaannya dalam menggunakan layanan PT. Linknet, TBK. </span><span style="font-size: 10.0pt; font-family: 'Verdana',sans-serif;"></span></p>
<p class="v1v1msonormal"><span style="font-size: 11.0pt; font-family: 'Verdana',sans-serif;"> </span><span style="font-size: 10.0pt; font-family: 'Verdana',sans-serif;"></span></p>
<p class="v1v1msonormal"><span style="font-size: 11.0pt; font-family: 'Verdana',sans-serif;">Kami informasikan hasil investigasi dan hasil pengukuran ditemukan FO cut 4 km dari Pop Linknet saat ini team kami sedang dalam persiapan menuju lokasi dengan estimasi -+90 menit </span><span style="font-size: 10.0pt; font-family: 'Verdana',sans-serif;"></span></p>
<p class="v1v1msonormal"><span style="font-size: 11.0pt; font-family: 'Verdana',sans-serif;"> </span><span style="font-size: 10.0pt; font-family: 'Verdana',sans-serif;"></span></p>
<p class="v1v1msonormal"><span style="font-size: 11.0pt; font-family: 'Verdana',sans-serif;">Team kami akan bertugas semaksimal mungkin dalam melakukan upaya agar kondisi kembali normal. Kami akan melakukan pemantauan prosesnya dan menginformasikan update dan progress di lapangan dalam 2 jam berikutnya. </span><span style="font-size: 10.0pt; font-family: 'Verdana',sans-serif;"></span></p>
<p class="v1v1msonormal"><span style="font-size: 11.0pt; font-family: 'Verdana',sans-serif;"> </span><span style="font-size: 10.0pt; font-family: 'Verdana',sans-serif;"></span></p>
<p class="v1v1msonormal"><span style="font-size: 11.0pt; font-family: 'Verdana',sans-serif;">Jika membutuhkan informasi lebih lanjut mengenai hal ini, dapat mengirim email ke :<a href="mailto:corporate.helpdesk@linknet.co.id" rel="noreferrer"><span style="color: windowtext;">corporate.helpdesk@linknet.co.id</span></a></span><span style="font-size: 10.0pt; font-family: 'Verdana',sans-serif;"></span></p>
<p class="v1v1msonormal"><span style="font-size: 11.0pt; font-family: 'Verdana',sans-serif;">dengan menyebutkan TicketID yang tertulis di atas.</span><span style="font-size: 10.0pt; font-family: 'Verdana',sans-serif;"></span></p>
<p class="v1v1msonormal"><span style="font-size: 11.0pt; font-family: 'Verdana',sans-serif;"> </span><span style="font-size: 10.0pt; font-family: 'Verdana',sans-serif;"></span></p>
<p class="v1v1msonormal"><span style="font-size: 11.0pt; font-family: 'Verdana',sans-serif;">Terima kasih</span><span style="font-size: 10.0pt; font-family: 'Verdana',sans-serif;"></span></p>
<p class="v1v1msonormal"><span style="font-size: 11.0pt; font-family: 'Verdana',sans-serif;"> </span><span style="font-size: 10.0pt; font-family: 'Verdana',sans-serif;"></span></p>
<p class="v1v1msonormal"><span style="font-size: 11.0pt; font-family: 'Verdana',sans-serif;">Salam</span><span style="font-size: 10.0pt; font-family: 'Verdana',sans-serif;"></span></p>
<p class="v1v1msonormal"><span style="font-size: 11.0pt; font-family: 'Verdana',sans-serif;">Fajar</span><span style="font-size: 10.0pt; font-family: 'Verdana',sans-serif;"></span></p>
<p class="v1v1msonormal"><span style="font-size: 11.0pt; font-family: 'Calibri',sans-serif; color: #1f497d;"> </span><span style="font-size: 10.0pt; font-family: 'Verdana',sans-serif;"></span></p>
<p class="v1v1msonormal"><span style="font-size: 11.0pt; font-family: 'Calibri',sans-serif; color: #1f497d;"> </span><span style="font-size: 10.0pt; font-family: 'Verdana',sans-serif;"></span></p>
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<p class="v1v1msonormal" style="background: white;"><span style="font-size: 11.0pt; font-family: 'Verdana',sans-serif; color: black;">Linknet Corporate Helpdesk</span><span style="font-size: 10.0pt; font-family: 'Verdana',sans-serif;"></span></p>
<p class="v1v1msonormal" style="background: white;"><span style="font-size: 11.0pt; font-family: 'Verdana',sans-serif; color: black;">24/7 Hotline : 021 – 29536830</span><span style="font-size: 10.0pt; font-family: 'Verdana',sans-serif;"></span></p>
<p class="v1v1msonormal" style="background: white;"><span style="font-size: 11.0pt; font-family: 'Verdana',sans-serif; color: black;">Whatsapp : 0896-03000101</span><span style="font-size: 10.0pt; font-family: 'Verdana',sans-serif;"></span></p>
<p class="v1v1msonormal" style="background: white;"><span style="font-size: 11.0pt; font-family: 'Verdana',sans-serif; color: black;">Email : <a href="mailto:corporate.helpdesk@linknet.co.id" rel="noreferrer"><span style="color: black;">corporate.helpdesk@linknet.co.id</span></a></span><span style="font-size: 10.0pt; font-family: 'Verdana',sans-serif;"></span></p>
<p class="v1v1msonormal"><span style="font-size: 11.0pt; font-family: 'Verdana',sans-serif; color: #1f497d;"> </span><span style="font-size: 10.0pt; font-family: 'Verdana',sans-serif;"></span></p>
<p class="v1v1msonormal"><span style="font-size: 11.0pt; font-family: 'Verdana',sans-serif; color: #1f497d;"> </span><span style="font-size: 10.0pt; font-family: 'Verdana',sans-serif;"></span></p>
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<p class="v1v1msonormal"><span style="font-size: 11.0pt; font-family: 'Calibri',sans-serif; color: #1f497d;"> </span><span style="font-size: 10.0pt; font-family: 'Verdana',sans-serif;"></span></p>
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<p class="v1v1msonormal"><strong><span style="font-size: 11.0pt; font-family: 'Calibri',sans-serif;">From:</span></strong><span style="font-size: 11.0pt; font-family: 'Calibri',sans-serif;"> Corporate Helpdesk <br /><strong><span style="font-family: 'Calibri',sans-serif;">Sent:</span></strong> Wednesday, August 30, 2023 11:26 AM<br /><strong><span style="font-family: 'Calibri',sans-serif;">To:</span></strong> <a href="mailto:rudhy@moderninternasional.co.id" rel="noreferrer"> rudhy@moderninternasional.co.id</a><br /><strong><span style="font-family: 'Calibri',sans-serif;">Cc:</span></strong> Elan Nuryatna <<a href="mailto:Elan.Nuryatna@linknet.co.id" rel="noreferrer">Elan.Nuryatna@linknet.co.id</a>>; Elan Nuryatna <<a href="mailto:Elan.Nuryatna@linknet.co.id" rel="noreferrer">Elan.Nuryatna@linknet.co.id</a>>; <a href="mailto:it.team@moderndatasolusi.com" rel="noreferrer">it.team@moderndatasolusi.com</a>; Corporate Helpdesk <<a href="mailto:Corporate.Helpdesk@linknet.co.id" rel="noreferrer">Corporate.Helpdesk@linknet.co.id</a>><br /><strong><span style="font-family: 'Calibri',sans-serif;">Subject:</span></strong> RE: [EXTERNAL]Koneksi LinkNet offline di PT MDS || TTID : 10653904</span><span style="font-size: 10.0pt; font-family: 'Verdana',sans-serif;"></span></p>
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<p class="v1v1msonormal"><span style="font-size: 10.0pt; font-family: 'Verdana',sans-serif;"> </span></p>
<p class="v1v1msonormalCxSpMiddle" style="text-align: justify; line-height: 115%;"><span style="font-size: 11.0pt; line-height: 115%; font-family: 'Verdana',sans-serif;">Dear Pelanggan Yth,</span><span style="font-size: 10.0pt; line-height: 115%; font-family: 'Verdana',sans-serif;"></span></p>
<p class="v1v1msonormalCxSpMiddle" style="text-align: justify; line-height: 115%;"><span style="font-size: 11.0pt; line-height: 115%; font-family: 'Verdana',sans-serif;"> </span><span style="font-size: 10.0pt; line-height: 115%; font-family: 'Verdana',sans-serif;"></span></p>
<p class="v1v1msonormal"><span style="font-size: 11.0pt; font-family: 'Verdana',sans-serif;">Terima kasih atas kepercayaannya dalam menggunakan layanan PT. Linknet, TBK. </span><span style="font-size: 10.0pt; font-family: 'Verdana',sans-serif;"></span></p>
<p class="v1v1msonormal"><span style="font-size: 11.0pt; font-family: 'Verdana',sans-serif;"> </span><span style="font-size: 10.0pt; font-family: 'Verdana',sans-serif;"></span></p>
<p class="v1v1msonormalCxSpMiddle" style="text-align: justify;"><span style="font-size: 11.0pt; font-family: 'Verdana',sans-serif;">Bersama ini kami ingin memberikan informasi mengenai gangguan layanan yang sedang terjadi </span><span style="font-size: 10.0pt; font-family: 'Verdana',sans-serif;"></span></p>
<p class="v1v1msonormalCxSpMiddle" style="text-align: justify;"><span style="font-size: 11.0pt; font-family: 'Verdana',sans-serif;"> </span><span style="font-size: 10.0pt; font-family: 'Verdana',sans-serif;"></span></p>
<p class="v1v1msonormal"><span style="font-size: 11.0pt; font-family: 'Verdana',sans-serif;">Berkaitan dengan permasalahan yang terjadi, dapat kami informasikan saat ini tim kami sedang pengecekan di sisi POP Linknet</span><span style="font-size: 10.0pt; font-family: 'Verdana',sans-serif;"></span></p>
<p class="v1v1msonormalCxSpMiddle" style="text-align: justify; line-height: 115%;"><span style="font-size: 11.0pt; line-height: 115%; font-family: 'Verdana',sans-serif;"> </span><span style="font-size: 10.0pt; line-height: 115%; font-family: 'Verdana',sans-serif;"></span></p>
<p class="v1v1msonormalCxSpMiddle" style="text-align: justify; line-height: 115%;"><span style="font-size: 11.0pt; line-height: 115%; font-family: 'Verdana',sans-serif;">Team kami sedang bertugas semaksimal mungkin dalam melakukan upaya agar kondisi kembali normal. Kami akan melakukan pemantauan prosesnya dan menginformasikan <strong><span style="font-family: 'Verdana',sans-serif;">maksimal dalam 2 jam kedepan.</span></strong></span><span style="font-size: 10.0pt; line-height: 115%; font-family: 'Verdana',sans-serif;"></span></p>
<p class="v1v1msonormalCxSpMiddle" style="text-align: justify; line-height: 115%;"><span style="font-size: 11.0pt; line-height: 115%; font-family: 'Verdana',sans-serif;"> </span><span style="font-size: 10.0pt; line-height: 115%; font-family: 'Verdana',sans-serif;"></span></p>
<p class="v1v1msonormal"><span style="font-size: 11.0pt; font-family: 'Verdana',sans-serif;">Jika membutuhkan informasi lebih lanjut mengenai hal ini, dapat mengirim email ke :<a href="mailto:corporate.helpdesk@linknet.co.id" rel="noreferrer"><span style="color: windowtext;">corporate.helpdesk@linknet.co.id</span></a></span><span style="font-size: 10.0pt; font-family: 'Verdana',sans-serif;"></span></p>
<p class="v1v1msonormal"><span style="font-size: 11.0pt; font-family: 'Verdana',sans-serif;">dengan menyebutkan TicketID yang tertulis di atas.</span><span style="font-size: 10.0pt; font-family: 'Verdana',sans-serif;"></span></p>
<p class="v1v1msonormal"><span style="font-size: 11.0pt; font-family: 'Verdana',sans-serif;"> </span><span style="font-size: 10.0pt; font-family: 'Verdana',sans-serif;"></span></p>
<p class="v1v1msonormal"><span style="font-size: 11.0pt; font-family: 'Verdana',sans-serif;">Terima kasih</span><span style="font-size: 10.0pt; font-family: 'Verdana',sans-serif;"></span></p>
<p class="v1v1msonormal"><span style="font-size: 11.0pt; font-family: 'Verdana',sans-serif;"> </span><span style="font-size: 10.0pt; font-family: 'Verdana',sans-serif;"></span></p>
<p class="v1v1msonormal"><span style="font-size: 11.0pt; font-family: 'Verdana',sans-serif;">Salam</span><span style="font-size: 10.0pt; font-family: 'Verdana',sans-serif;"></span></p>
<p class="v1v1msonormal"><span style="font-size: 11.0pt; font-family: 'Verdana',sans-serif;">Fajar</span><span style="font-size: 10.0pt; font-family: 'Verdana',sans-serif;"></span></p>
<p class="v1v1msonormal"><span style="font-size: 11.0pt; font-family: 'Calibri',sans-serif; color: #1f497d;"> </span><span style="font-size: 10.0pt; font-family: 'Verdana',sans-serif;"></span></p>
<p class="v1v1msonormal"><span style="font-size: 11.0pt; font-family: 'Calibri',sans-serif; color: #1f497d;"> </span><span style="font-size: 10.0pt; font-family: 'Verdana',sans-serif;"></span></p>
<p class="v1v1msonormal" style="background: white;"><span style="font-size: 11.0pt; font-family: 'Verdana',sans-serif; color: black;">Linknet Corporate Helpdesk</span><span style="font-size: 10.0pt; font-family: 'Verdana',sans-serif;"></span></p>
<p class="v1v1msonormal" style="background: white;"><span style="font-size: 11.0pt; font-family: 'Verdana',sans-serif; color: black;">24/7 Hotline : 021 – 29536830</span><span style="font-size: 10.0pt; font-family: 'Verdana',sans-serif;"></span></p>
<p class="v1v1msonormal" style="background: white;"><span style="font-size: 11.0pt; font-family: 'Verdana',sans-serif; color: black;">Whatsapp : 0896-03000101</span><span style="font-size: 10.0pt; font-family: 'Verdana',sans-serif;"></span></p>
<p class="v1v1msonormal" style="background: white;"><span style="font-size: 11.0pt; font-family: 'Verdana',sans-serif; color: black;">Email : <a href="mailto:corporate.helpdesk@linknet.co.id" rel="noreferrer"><span style="color: black;">corporate.helpdesk@linknet.co.id</span></a></span><span style="font-size: 10.0pt; font-family: 'Verdana',sans-serif;"></span></p>
<p class="v1v1msonormal"><span style="font-size: 11.0pt; font-family: 'Verdana',sans-serif; color: #1f497d;"> </span><span style="font-size: 10.0pt; font-family: 'Verdana',sans-serif;"></span></p>
<p class="v1v1msonormal"><span style="font-size: 11.0pt; font-family: 'Verdana',sans-serif; color: #1f497d;"> </span><span style="font-size: 10.0pt; font-family: 'Verdana',sans-serif;"></span></p>
<p class="v1v1msonormal"><span style="font-size: 11.0pt; font-family: 'Calibri',sans-serif; color: #1f497d;"> </span><span style="font-size: 10.0pt; font-family: 'Verdana',sans-serif;"></span></p>
<p class="v1v1msonormal"><strong><span style="font-size: 11.0pt; font-family: 'Calibri',sans-serif;">From:</span></strong><span style="font-size: 11.0pt; font-family: 'Calibri',sans-serif;"> Corporate Helpdesk <br /><strong><span style="font-family: 'Calibri',sans-serif;">Sent:</span></strong> Wednesday, August 30, 2023 10:53 AM<br /><strong><span style="font-family: 'Calibri',sans-serif;">To:</span></strong> Corporate Helpdesk <<a href="mailto:Corporate.Helpdesk@linknet.co.id" rel="noreferrer">Corporate.Helpdesk@linknet.co.id</a>>; Corporate Helpdesk <<a href="mailto:Corporate.Helpdesk@linknet.co.id" rel="noreferrer">Corporate.Helpdesk@linknet.co.id</a>>; Corporate Helpdesk <<a href="mailto:Corporate.Helpdesk@linknet.co.id" rel="noreferrer">Corporate.Helpdesk@linknet.co.id</a>>; Corporate Helpdesk <<a href="mailto:Corporate.Helpdesk@linknet.co.id" rel="noreferrer">Corporate.Helpdesk@linknet.co.id</a>>; <a href="mailto:rudhy@moderninternasional.co.id" rel="noreferrer">rudhy@moderninternasional.co.id</a><br /><strong><span style="font-family: 'Calibri',sans-serif;">Cc:</span></strong> Elan Nuryatna <<a href="mailto:Elan.Nuryatna@linknet.co.id" rel="noreferrer">Elan.Nuryatna@linknet.co.id</a>>; Elan Nuryatna <<a href="mailto:Elan.Nuryatna@linknet.co.id" rel="noreferrer">Elan.Nuryatna@linknet.co.id</a>>; <a href="mailto:it.team@moderndatasolusi.com" rel="noreferrer">it.team@moderndatasolusi.com</a><br /><strong><span style="font-family: 'Calibri',sans-serif;">Subject:</span></strong> RE: [EXTERNAL]Koneksi LinkNet offline di PT MDS || TTID : 10653904</span><span style="font-size: 10.0pt; font-family: 'Verdana',sans-serif;"></span></p>
<p class="v1v1msonormal"><span style="font-size: 10.0pt; font-family: 'Verdana',sans-serif;"> </span></p>
<p class="v1v1msonormal"><span style="font-size: 10.0pt; font-family: 'Verdana',sans-serif;">Dear Pelanggan Yang Terhormat,<br /><br />Kami informasikan terkait case yang sedang terjadi,<br />Masalah ini akan selesai dalam waktu estimasi 12 jam.<br /><br />Tim Linknet akan melakukan pengecekan lanjutan dari sisi kami.<br />Untuk hasil pengecekan ini akan di update maksimum dalam 2 jam ke depan.<br /><br />Demikian kami sampaikan mohon maaf untuk ketidaknyamanan ini,<br />Terima kasih atas bantuan dan kerjasamanya.<br /><br />Best Regards,<br />Neni<br /><br />Linknet Corporate Helpdesk<br />24/7 Hotline : 021 – 29536830<br />Whatsapp : 0896-03000101<br />Email : <a href="mailto:corporate.helpdesk@linknet.co.id" rel="noreferrer">corporate.helpdesk@linknet.co.id</a></span></p>
<p class="v1v1msonormal"><span style="font-size: 10.0pt; font-family: 'Verdana',sans-serif;"><br /></span><span style="font-size: 10.0pt; font-family: 'Tahoma',sans-serif;"><br />------------------- Original Message -------------------<br /><strong><span style="font-family: 'Tahoma',sans-serif;">From:</span></strong> Corporate Helpdesk<br /><strong><span style="font-family: 'Tahoma',sans-serif;">Received:</span></strong> 8/30/2023<br /><strong><span style="font-family: 'Tahoma',sans-serif;">To:</span></strong> <Corporate Helpdesk>; Corporate Helpdesk; <a href="mailto:Corporate.Helpdesk@linknet.co.id" rel="noreferrer">Corporate.Helpdesk@linknet.co.id</a>; <a href="mailto:rudhy@moderninternasional.co.id" rel="noreferrer">rudhy@moderninternasional.co.id</a><br /><strong><span style="font-family: 'Tahoma',sans-serif;">Cc:</span></strong> <a href="mailto:Elan.Nuryatna@linknet.co.id" rel="noreferrer"> Elan.Nuryatna@linknet.co.id</a>; <a href="mailto:Elan.Nuryatna@linknet.co.id" rel="noreferrer">Elan.Nuryatna@linknet.co.id</a>; <a href="mailto:it.team@moderndatasolusi.com" rel="noreferrer">it.team@moderndatasolusi.com</a><br /><strong><span style="font-family: 'Tahoma',sans-serif;">Subject:</span></strong> [EXTERNAL]Koneksi LinkNet offline di PT MDS || TTID : 10653904</span><span style="font-size: 10.0pt; font-family: 'Verdana',sans-serif;"><br /><br /></span><span style="font-size: 10.0pt; font-family: 'Courier New';">Dear Pelanggan Yang Terhormat,<br /><br />Kami informasikan terkait case yang sedang terjadi,<br />Kami sudah buatkan tiket gangguan : 10653904 <br />Masalah ini akan selesai dalam waktu estimasi 12 jam.<br /><br />Tim Linknet akan melakukan pengukuran link FO.<br />Untuk hasil pengukuran ini akan di update maksimum dalam 2 jam ke depan.<br /><br />Demikian kami sampaikan mohon maaf untuk ketidaknyamanan ini,<br />Terima kasih atas bantuan dan kerjasamanya.<br /><br />Salam,<br />Aldi<br /><br />LinkNet - Corporate Helpdesk<br />24/7 Hotline : 021 – 29536830<br />Whatsapp : 0896-03000101<br />Email : <a href="mailto:corporate.helpdesk@linknet.co.id" rel="noreferrer">corporate.helpdesk@linknet.co.id</a></span><span style="font-size: 10.0pt; font-family: 'Verdana',sans-serif;"></span></p>
<p class="v1v1msonormal" style="margin-bottom: 12.0pt;"><span style="font-size: 10.0pt; font-family: 'Verdana',sans-serif;"><br /></span><span style="font-size: 10.0pt; font-family: 'Tahoma',sans-serif;"><br />------------------- Original Message -------------------<br /><strong><span style="font-family: 'Tahoma',sans-serif;">From:</span></strong> <a href="mailto:rudhy@moderninternasional.co.id" rel="noreferrer"> rudhy@moderninternasional.co.id</a><br /><strong><span style="font-family: 'Tahoma',sans-serif;">Received:</span></strong> 8/30/2023<br /><strong><span style="font-family: 'Tahoma',sans-serif;">To:</span></strong> <Corporate Helpdesk>; Corporate Helpdesk; <a href="mailto:Corporate.Helpdesk@linknet.co.id" rel="noreferrer">Corporate.Helpdesk@linknet.co.id</a><br /><strong><span style="font-family: 'Tahoma',sans-serif;">Cc:</span></strong> <a href="mailto:Elan.Nuryatna@linknet.co.id" rel="noreferrer"> Elan.Nuryatna@linknet.co.id</a>; <a href="mailto:Elan.Nuryatna@linknet.co.id" rel="noreferrer">Elan.Nuryatna@linknet.co.id</a>; <a href="mailto:it.team@moderndatasolusi.com" rel="noreferrer">it.team@moderndatasolusi.com</a><br /><strong><span style="font-family: 'Tahoma',sans-serif;">Subject:</span></strong> [EXTERNAL]Koneksi LinkNet offline di PT MDS</span><span style="font-size: 10.0pt; font-family: 'Verdana',sans-serif;"></span></p>
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<p><span style="font-size: 10.0pt; font-family: 'Verdana',sans-serif;">Dear LinkNet,</span></p>
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<p><span style="font-size: 10.0pt; font-family: 'Verdana',sans-serif;">ID : M00471<br />a.n. : PT Modern Data Solusi<br />alamat: Jl. Sultan Hasanuddin Dalam No.72, RW.1, Melawai, Kec. Kby. Baru, Jakarta 12160</span></p>
<p><span style="font-size: 10.0pt; font-family: 'Verdana',sans-serif;">Saat ini koneksi link net di tempat kami mengalami kendala, lampu indikator FO nyala berwarna oren seperti foto terlampir</span></p>
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<p><span style="font-size: 10.0pt; font-family: 'Verdana',sans-serif;">Mohon bisa segera diperbaiki agar tidak mengganggu operasional kami.</span></p>
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<p><span style="font-size: 10.0pt; font-family: 'Verdana',sans-serif;">Salam,</span></p>
<p><span style="font-size: 10.0pt; font-family: 'Verdana',sans-serif;">Rudhy</span></p>
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