<html xmlns:v="urn:schemas-microsoft-com:vml" xmlns:o="urn:schemas-microsoft-com:office:office" xmlns:w="urn:schemas-microsoft-com:office:word" xmlns:m="http://schemas.microsoft.com/office/2004/12/omml" xmlns="http://www.w3.org/TR/REC-html40">
<head>
<meta http-equiv="Content-Type" content="text/html; charset=utf-8">
<meta name="Generator" content="Microsoft Word 15 (filtered medium)">
<!--[if !mso]><style>v\:* {behavior:url(#default#VML);}
o\:* {behavior:url(#default#VML);}
w\:* {behavior:url(#default#VML);}
.shape {behavior:url(#default#VML);}
</style><![endif]--><style><!--
/* Font Definitions */
@font-face
{font-family:"Cambria Math";
panose-1:2 4 5 3 5 4 6 3 2 4;}
@font-face
{font-family:Calibri;
panose-1:2 15 5 2 2 2 4 3 2 4;}
@font-face
{font-family:Verdana;
panose-1:2 11 6 4 3 5 4 4 2 4;}
/* Style Definitions */
p.MsoNormal, li.MsoNormal, div.MsoNormal
{margin:0in;
font-size:11.0pt;
font-family:"Calibri",sans-serif;}
a:link, span.MsoHyperlink
{mso-style-priority:99;
color:blue;
text-decoration:underline;}
p.v1msonormal, li.v1msonormal, div.v1msonormal
{mso-style-name:v1msonormal;
mso-margin-top-alt:auto;
margin-right:0in;
mso-margin-bottom-alt:auto;
margin-left:0in;
font-size:11.0pt;
font-family:"Calibri",sans-serif;}
p.v1v1msonormal, li.v1v1msonormal, div.v1v1msonormal
{mso-style-name:v1v1msonormal;
mso-margin-top-alt:auto;
margin-right:0in;
mso-margin-bottom-alt:auto;
margin-left:0in;
font-size:11.0pt;
font-family:"Calibri",sans-serif;}
span.EmailStyle31
{mso-style-type:personal-reply;
font-family:"Calibri",sans-serif;
color:windowtext;}
.MsoChpDefault
{mso-style-type:export-only;
font-size:10.0pt;
mso-ligatures:none;}
@page WordSection1
{size:8.5in 11.0in;
margin:1.0in 1.0in 1.0in 1.0in;}
div.WordSection1
{page:WordSection1;}
--></style><!--[if gte mso 9]><xml>
<o:shapedefaults v:ext="edit" spidmax="1026" />
</xml><![endif]--><!--[if gte mso 9]><xml>
<o:shapelayout v:ext="edit">
<o:idmap v:ext="edit" data="1" />
</o:shapelayout></xml><![endif]-->
</head>
<body lang="EN-US" link="blue" vlink="purple" style="word-wrap:break-word">
<div class="WordSection1">
<p class="MsoNormal">Thank you and ensure SGD portal is updated.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Cheers.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<div>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><b><span style="font-family:"Times New Roman",serif;color:#3B9B4B;mso-ligatures:standardcontextual;mso-fareast-language:JA">Advance Leave Notice:
</span></b><b><span style="font-family:"Times New Roman",serif;color:#2F5496;mso-ligatures:standardcontextual;mso-fareast-language:JA">28<sup>th</sup> Jul (2<sup>nd</sup> half) And 28<sup>th</sup> Aug</span></b><b><span style="font-family:"Times New Roman",serif;color:#2F5496;mso-fareast-language:JA"><o:p></o:p></span></b></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><b><span style="font-family:"Times New Roman",serif;color:#3B9B4B;mso-ligatures:standardcontextual;mso-fareast-language:JA">Public Holiday: </span></b><b><span style="font-family:"Times New Roman",serif;color:#2F5496;mso-ligatures:standardcontextual;mso-fareast-language:JA">
Nil </span></b><b><span style="font-family:"Times New Roman",serif;color:#2F5496;mso-fareast-language:JA"><o:p></o:p></span></b></p>
<p class="MsoNormal"><b><span style="font-family:"Times New Roman",serif;color:#2F5496;mso-ligatures:standardcontextual;mso-fareast-language:JA"><o:p> </o:p></span></b></p>
<p class="MsoNormal"><b><span style="font-family:"Times New Roman",serif;color:#2F5496;mso-ligatures:standardcontextual;mso-fareast-language:JA"><o:p> </o:p></span></b></p>
<p class="MsoNormal"><b><span style="font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual"><o:p> </o:p></span></b></p>
<p class="MsoNormal" style="margin-bottom:6.0pt;text-autospace:none"><b><span style="font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">Thank you.</span></b><b><span style="font-size:10.0pt;font-family:"Times New Roman",serif;color:black;mso-ligatures:standardcontextual"><o:p></o:p></span></b></p>
<p class="MsoNormal" style="margin-bottom:6.0pt;text-autospace:none"><b><span style="font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">Patricia Foong
</span></b><span style="font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual"><br>
Senior Global Account Coordinator<br>
Ricoh Global Services Greater Asia Pacific<br>
Business Operation Division<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-bottom:6.0pt;text-autospace:none"><span style="font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">Mobile Phone : +6016 410 4493<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-bottom:12.0pt;text-autospace:none"><u><span style="font-family:"Arial",sans-serif;color:#0070C0;mso-ligatures:standardcontextual"><a href="mailto:patricia.foong@ricoh.com.my"><span style="color:#0070C0">patricia.foong@ricoh.com.my</span></a></span></u><b><span style="color:#2F5496;mso-ligatures:standardcontextual"><o:p></o:p></span></b></p>
<p class="MsoNormal" style="margin-bottom:6.0pt;text-autospace:none"><b><span style="font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">RICOH (Malaysia) Sdn Bhd (10078-W)</span></b><span style="font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">
<o:p></o:p></span></p>
<p class="MsoNormal" style="text-autospace:none"><span style="font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">UG-D6, Level Upper Ground,<o:p></o:p></span></p>
<p class="MsoNormal" style="text-autospace:none"><span lang="DE" style="font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">Utropolis Suites 2, Jalan Kontraktor U1/14,<o:p></o:p></span></p>
<p class="MsoNormal" style="text-autospace:none"><span style="font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">40150 Shah Alam, Selangor,<o:p></o:p></span></p>
<p class="MsoNormal" style="text-autospace:none"><span style="font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">Malaysia.<o:p></o:p></span></p>
<p class="MsoNormal" style="line-height:105%"><span style="font-family:"Arial",sans-serif;color:#666666;mso-ligatures:standardcontextual"><o:p> </o:p></span></p>
<p class="MsoNormal" style="line-height:105%"><span style="font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">Service Hotline: 1300 88 8228<o:p></o:p></span></p>
<p class="MsoNormal" style="line-height:105%"><span style="font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">Website:</span><span style="font-family:"Arial",sans-serif;color:#666666;mso-ligatures:standardcontextual">
</span><span style="font-family:"Arial",sans-serif;color:black;mso-ligatures:standardcontextual"><a href="http://www.ricoh.com.my/">www.ricoh.com.my</a><o:p></o:p></span></p>
<p class="MsoNormal" style="margin-bottom:6.0pt;text-autospace:none"><u><span style="font-family:"Arial",sans-serif;color:blue;mso-ligatures:standardcontextual"><o:p><span style="text-decoration:none"> </span></o:p></span></u></p>
<p class="MsoNormal" style="line-height:105%"><a href="https://www.ricoh.com.my/"><span style="color:black;text-decoration:none"><img border="0" width="600" height="184" style="width:6.25in;height:1.9166in" id="Picture_x0020_4" src="cid:image001.jpg@01D9DCBD.8C6E5170"></span></a><span style="color:black;mso-ligatures:standardcontextual"><o:p></o:p></span></p>
<p class="MsoNormal" style="line-height:105%"><span style="color:black;mso-ligatures:standardcontextual"><o:p> </o:p></span></p>
<p class="MsoNormal"><i><span style="font-size:9.0pt;color:#3F621F;mso-ligatures:standardcontextual">This message together with any attachments is confidential and intended solely for the person or entity to whom it is addressed. It contains information that
is confidential and that may be legally privileged. If you are not the intended recipient (or if you have received this message in error), please notify the sender immediately by replying to this message and delete this e-mail (and any other record of it)
from your system. Please do not copy or use it for any purpose. Recipient is advised to check this email and any attachments for the presence of trojans or viruses. The company accepts no liability for any damage caused by any virus transmitted by this email.<o:p></o:p></span></i></p>
</div>
<p class="MsoNormal"><o:p> </o:p></p>
<div>
<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in">
<p class="MsoNormal"><b>From:</b> helpdesk@moderndatasolusi.com <helpdesk@moderndatasolusi.com>
<br>
<b>Sent:</b> Friday, September 1, 2023 9:39 AM<br>
<b>To:</b> Patricia Foong <Patricia.Foong@ricoh.com.my><br>
<b>Cc:</b> #RPO-EMEA-RSD-incident-management <EMEA-RSD-incident-management@ricoh-europe.com>; Henry Sutanto <henry.sutanto@moderndatasolusi.com>; it.team@moderndatasolusi.com; Ely Rosa <ely.rosa@moderndatasolusi.com><br>
<b>Subject:</b> Re: GSK Indonesia INC00002262665<o:p></o:p></p>
</div>
</div>
<p class="MsoNormal"><o:p> </o:p></p>
<p><span style="font-size:10.0pt;font-family:"Verdana",sans-serif">Dear Team,<o:p></o:p></span></p>
<p><span style="font-size:10.0pt;font-family:"Verdana",sans-serif">Our team made a visit on 08/31/2023 and the machine is back to normal.<o:p></o:p></span></p>
<p><span style="font-size:10.0pt;font-family:"Verdana",sans-serif"><o:p> </o:p></span></p>
<div id="signature">
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Verdana",sans-serif">---<o:p></o:p></span></p>
<div>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Courier New"">Atas Perhatian dan kerjasamanya kami ucapkan terima kasih,<br>
<br>
Salam,<br>
L Tiwi<br>
Helpdesk <br>
08111559141 (WA)<br>
PT Modern Data Solusi <br>
Jl. Sultan Hasanuddin No. 72<o:p></o:p></span></p>
</div>
</div>
<p><span style="font-size:10.0pt;font-family:"Verdana",sans-serif"><o:p> </o:p></span></p>
<p id="reply-intro"><span style="font-size:10.0pt;font-family:"Verdana",sans-serif">On 2023-08-31 21:11, Patricia Foong wrote:<o:p></o:p></span></p>
<blockquote style="border:none;border-left:solid #1010FF 1.5pt;padding:0in 0in 0in 5.0pt;margin-left:0in;margin-right:0in">
<div id="replybody1">
<div>
<div>
<p class="v1msonormal"><span style="font-size:10.0pt;font-family:"Verdana",sans-serif">Dear PTM team, good day.<o:p></o:p></span></p>
<p class="v1msonormal"><span style="font-size:10.0pt;font-family:"Verdana",sans-serif"> <o:p></o:p></span></p>
<p class="v1msonormal"><span style="font-size:10.0pt;font-family:"Verdana",sans-serif">Kindly advise has this incident ticket closed and updated in SGD portal please?<o:p></o:p></span></p>
<p class="v1msonormal"><span style="font-size:10.0pt;font-family:"Verdana",sans-serif"> <o:p></o:p></span></p>
<p class="v1msonormal"><span style="font-size:10.0pt;font-family:"Verdana",sans-serif">Thank you.<o:p></o:p></span></p>
<p class="v1msonormal"><span style="font-size:10.0pt;font-family:"Verdana",sans-serif"> <o:p></o:p></span></p>
<div>
<p class="v1msonormal"><strong><span style="font-size:10.0pt;color:#3B9B4B;mso-ligatures:standardcontextual;mso-fareast-language:JA">Advance Leave Notice:
</span></strong><strong><span style="font-size:10.0pt;color:#2F5496;mso-ligatures:standardcontextual;mso-fareast-language:JA">28<sup>th</sup> Jul (2<sup>nd</sup> half) And 28<sup>th</sup> Aug</span></strong><span style="font-size:10.0pt;font-family:"Verdana",sans-serif"><o:p></o:p></span></p>
<p class="v1msonormal"><strong><span style="font-size:10.0pt;color:#3B9B4B;mso-ligatures:standardcontextual;mso-fareast-language:JA">Public Holiday: </span></strong><strong><span style="font-size:10.0pt;color:#2F5496;mso-ligatures:standardcontextual;mso-fareast-language:JA">
Nil </span></strong><span style="font-size:10.0pt;font-family:"Verdana",sans-serif"><o:p></o:p></span></p>
<p class="v1msonormal"><strong><span style="font-size:10.0pt;color:#2F5496;mso-ligatures:standardcontextual;mso-fareast-language:JA"> </span></strong><span style="font-size:10.0pt;font-family:"Verdana",sans-serif"><o:p></o:p></span></p>
<p class="v1msonormal"><strong><span style="font-size:10.0pt;color:#2F5496;mso-ligatures:standardcontextual;mso-fareast-language:JA"> </span></strong><span style="font-size:10.0pt;font-family:"Verdana",sans-serif"><o:p></o:p></span></p>
<p class="v1msonormal"><strong><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual"> </span></strong><span style="font-size:10.0pt;font-family:"Verdana",sans-serif"><o:p></o:p></span></p>
<p class="v1msonormal" style="margin-bottom:6.0pt;text-autospace:none"><strong><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">Thank you.</span></strong><span style="font-size:10.0pt;font-family:"Verdana",sans-serif"><o:p></o:p></span></p>
<p class="v1msonormal" style="margin-bottom:6.0pt;text-autospace:none"><strong><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">Patricia Foong
</span></strong><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual"><br>
Senior Global Account Coordinator<br>
Ricoh Global Services Greater Asia Pacific<br>
Business Operation Division</span><span style="font-size:10.0pt;font-family:"Verdana",sans-serif"><o:p></o:p></span></p>
<p class="v1msonormal" style="margin-bottom:6.0pt;text-autospace:none"><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">Mobile Phone : +6016 410 4493</span><span style="font-size:10.0pt;font-family:"Verdana",sans-serif"><o:p></o:p></span></p>
<p class="v1msonormal" style="margin-bottom:12.0pt;text-autospace:none"><u><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:#0070C0;mso-ligatures:standardcontextual"><a href="mailto:patricia.foong@ricoh.com.my"><span style="color:#0070C0">patricia.foong@ricoh.com.my</span></a></span></u><span style="font-size:10.0pt;font-family:"Verdana",sans-serif"><o:p></o:p></span></p>
<p class="v1msonormal" style="margin-bottom:6.0pt;text-autospace:none"><strong><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">RICOH (Malaysia) Sdn Bhd (10078-W)</span></strong><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">
</span><span style="font-size:10.0pt;font-family:"Verdana",sans-serif"><o:p></o:p></span></p>
<p class="v1msonormal" style="text-autospace:none"><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">UG-D6, Level Upper Ground,</span><span style="font-size:10.0pt;font-family:"Verdana",sans-serif"><o:p></o:p></span></p>
<p class="v1msonormal" style="text-autospace:none"><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">Utropolis Suites 2, Jalan Kontraktor U1/14,</span><span style="font-size:10.0pt;font-family:"Verdana",sans-serif"><o:p></o:p></span></p>
<p class="v1msonormal" style="text-autospace:none"><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">40150 Shah Alam, Selangor,</span><span style="font-size:10.0pt;font-family:"Verdana",sans-serif"><o:p></o:p></span></p>
<p class="v1msonormal" style="text-autospace:none"><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">Malaysia.</span><span style="font-size:10.0pt;font-family:"Verdana",sans-serif"><o:p></o:p></span></p>
<p class="v1msonormal" style="line-height:105%"><span style="font-size:10.0pt;line-height:105%;font-family:"Arial",sans-serif;color:#666666;mso-ligatures:standardcontextual"> </span><span style="font-size:10.0pt;line-height:105%;font-family:"Verdana",sans-serif"><o:p></o:p></span></p>
<p class="v1msonormal" style="line-height:105%"><span style="font-size:10.0pt;line-height:105%;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">Service Hotline: 1300 88 8228</span><span style="font-size:10.0pt;line-height:105%;font-family:"Verdana",sans-serif"><o:p></o:p></span></p>
<p class="v1msonormal" style="line-height:105%"><span style="font-size:10.0pt;line-height:105%;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">Website:</span><span style="font-size:10.0pt;line-height:105%;font-family:"Arial",sans-serif;color:#666666;mso-ligatures:standardcontextual">
</span><span style="font-size:10.0pt;line-height:105%;font-family:"Arial",sans-serif;color:black;mso-ligatures:standardcontextual"><a href="http://www.ricoh.com.my/" target="_blank">www.ricoh.com.my</a></span><span style="font-size:10.0pt;line-height:105%;font-family:"Verdana",sans-serif"><o:p></o:p></span></p>
<p class="v1msonormal" style="margin-bottom:6.0pt;text-autospace:none"><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:blue;mso-ligatures:standardcontextual"> </span><span style="font-size:10.0pt;font-family:"Verdana",sans-serif"><o:p></o:p></span></p>
<p class="v1msonormal" style="line-height:105%"><a href="https://www.ricoh.com.my/" target="_blank"><span style="font-size:10.0pt;line-height:105%;font-family:"Verdana",sans-serif;color:black;text-decoration:none"><img border="0" width="600" height="184" style="width:6.25in;height:1.9166in" id="_x0000_i1027" src="/cpsess4933438272/3rdparty/roundcube/index.php?_task=mail&_id=167510739564f1405885913&_action=display-attachment&_file=rcmfile11693532248079245300"></span></a><span style="font-size:10.0pt;line-height:105%;font-family:"Verdana",sans-serif"><o:p></o:p></span></p>
<p class="v1msonormal" style="line-height:105%"><span style="font-size:10.0pt;line-height:105%;font-family:"Verdana",sans-serif;color:black;mso-ligatures:standardcontextual"> </span><span style="font-size:10.0pt;line-height:105%;font-family:"Verdana",sans-serif"><o:p></o:p></span></p>
<p class="v1msonormal"><em><span style="font-size:9.0pt;font-family:"Verdana",sans-serif;color:#3F621F;mso-ligatures:standardcontextual">This message together with any attachments is confidential and intended solely for the person or entity to whom it is addressed.
It contains information that is confidential and that may be legally privileged. If you are not the intended recipient (or if you have received this message in error), please notify the sender immediately by replying to this message and delete this e-mail
(and any other record of it) from your system. Please do not copy or use it for any purpose. Recipient is advised to check this email and any attachments for the presence of trojans or viruses. The company accepts no liability for any damage caused by any
virus transmitted by this email.</span></em><span style="font-size:10.0pt;font-family:"Verdana",sans-serif"><o:p></o:p></span></p>
</div>
<p class="v1msonormal"><span style="font-size:10.0pt;font-family:"Verdana",sans-serif"> <o:p></o:p></span></p>
<div>
<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in">
<p class="v1msonormal"><strong><span style="font-size:10.0pt;font-family:"Verdana",sans-serif">From:</span></strong><span style="font-size:10.0pt;font-family:"Verdana",sans-serif"> #RPO-EMEA-RSD-incident-management <<a href="mailto:EMEA-RSD-incident-management@ricoh-europe.com">EMEA-RSD-incident-management@ricoh-europe.com</a>>
<br>
<strong><span style="font-family:"Verdana",sans-serif">Sent:</span></strong> Thursday, August 31, 2023 3:56 PM<br>
<strong><span style="font-family:"Verdana",sans-serif">To:</span></strong> <a href="mailto:helpdesk@moderndatasolusi.com">
helpdesk@moderndatasolusi.com</a><br>
<strong><span style="font-family:"Verdana",sans-serif">Cc:</span></strong> Henry Sutanto <<a href="mailto:henry.sutanto@moderndatasolusi.com">henry.sutanto@moderndatasolusi.com</a>>;
<a href="mailto:it.team@moderndatasolusi.com">it.team@moderndatasolusi.com</a>; Patricia Foong <<a href="mailto:Patricia.Foong@ricoh.com.my">Patricia.Foong@ricoh.com.my</a>><br>
<strong><span style="font-family:"Verdana",sans-serif">Subject:</span></strong> RE: GSK Indonesia INC00002262665<o:p></o:p></span></p>
</div>
</div>
<p class="v1msonormal"><span style="font-size:10.0pt;font-family:"Verdana",sans-serif"> <o:p></o:p></span></p>
<p class="v1msonormal"><span style="font-size:10.0pt;font-family:"Verdana",sans-serif"> <o:p></o:p></span></p>
<p class="v1msonormal"><span style="font-size:10.0pt;font-family:"Verdana",sans-serif"> <o:p></o:p></span></p>
<div>
<p class="v1msonormal"><span style="font-size:10.0pt;font-family:"Verdana",sans-serif">Noted with thanks<o:p></o:p></span></p>
<p class="v1msonormal"><span style="font-size:10.0pt;font-family:"Verdana",sans-serif"> <o:p></o:p></span></p>
<p class="v1msonormal"><span style="font-size:10.0pt;font-family:"Verdana",sans-serif"> <o:p></o:p></span></p>
<p class="v1msonormal"><span style="font-size:10.0pt;font-family:"Verdana",sans-serif"> <o:p></o:p></span></p>
<p class="v1msonormal"><span style="font-size:10.0pt;font-family:"Verdana",sans-serif;color:black">Best regards.</span><span style="font-size:10.0pt;font-family:"Verdana",sans-serif"><o:p></o:p></span></p>
<p class="v1msonormal"><span style="font-size:10.0pt;font-family:"Verdana",sans-serif;color:black"> </span><span style="font-size:10.0pt;font-family:"Verdana",sans-serif"><o:p></o:p></span></p>
<p class="v1msonormal"><span style="font-size:10.0pt;font-family:"Verdana",sans-serif;color:black"> </span><span style="font-size:10.0pt;font-family:"Verdana",sans-serif"><o:p></o:p></span></p>
<p class="v1msonormal"><span style="font-size:10.0pt;font-family:"Verdana",sans-serif;color:black">Heather Petersen<br>
Regional Service Desk Incident Manager</span><span style="font-size:10.0pt;font-family:"Verdana",sans-serif"><o:p></o:p></span></p>
<p class="v1msonormal"><span style="font-size:10.0pt;font-family:"Verdana",sans-serif;color:black">Annuity and Service</span><span style="font-size:10.0pt;font-family:"Verdana",sans-serif"><o:p></o:p></span></p>
<p class="v1msonormal"><u><span style="font-size:10.0pt;font-family:"Verdana",sans-serif;color:blue"><a href="mailto:Heather.petersen@ricoh-europe.com">Heather.petersen@ricoh-europe.com</a></span></u><span style="font-size:10.0pt;font-family:"Verdana",sans-serif"><o:p></o:p></span></p>
<p class="v1msonormal"><span style="font-size:10.0pt;font-family:"Verdana",sans-serif"><img border="0" width="606" height="190" style="width:6.3125in;height:1.9791in" id="_x0000_i1026" src="/cpsess4933438272/3rdparty/roundcube/index.php?_task=mail&_id=167510739564f1405885913&_action=display-attachment&_file=rcmfile11693532248079716400"></span><span style="font-size:10.0pt;font-family:"Verdana",sans-serif"><o:p></o:p></span></p>
</div>
<p class="v1msonormal"><span style="font-size:10.0pt;font-family:"Verdana",sans-serif"> <o:p></o:p></span></p>
<div>
<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in">
<p class="v1msonormal"><strong><span style="font-size:10.0pt;font-family:"Verdana",sans-serif">From:</span></strong><span style="font-size:10.0pt;font-family:"Verdana",sans-serif">
<a href="mailto:helpdesk@moderndatasolusi.com">helpdesk@moderndatasolusi.com</a> <<a href="mailto:helpdesk@moderndatasolusi.com">helpdesk@moderndatasolusi.com</a>>
<br>
<strong><span style="font-family:"Verdana",sans-serif">Sent:</span></strong> Thursday, 31 August 2023 09:27<br>
<strong><span style="font-family:"Verdana",sans-serif">To:</span></strong> #RPO-EMEA-RSD-incident-management <<a href="mailto:EMEA-RSD-incident-management@ricoh-europe.com">EMEA-RSD-incident-management@ricoh-europe.com</a>><br>
<strong><span style="font-family:"Verdana",sans-serif">Cc:</span></strong> <a href="mailto:henry.sutanto@moderndatasolusi.com">
henry.sutanto@moderndatasolusi.com</a>; <a href="mailto:it.team@moderndatasolusi.com">
it.team@moderndatasolusi.com</a>; Patricia Foong Swee See <<a href="mailto:Patricia.Foong@ricoh.com.my">Patricia.Foong@ricoh.com.my</a>><br>
<strong><span style="font-family:"Verdana",sans-serif">Subject:</span></strong> Re: GSK Indonesia INC00002262665<o:p></o:p></span></p>
</div>
</div>
<p class="v1msonormal"><span style="font-size:10.0pt;font-family:"Verdana",sans-serif"> <o:p></o:p></span></p>
<div style="border:solid #FFCACA 1.0pt;padding:12.0pt 12.0pt 12.0pt 12.0pt">
<p style="background:#FFCACA"><span style="font-size:10.0pt;font-family:"Verdana",sans-serif;color:black">This message was sent from an external source. Please be careful opening attachments/links or replying to sources you don't know.</span><span style="font-size:10.0pt;font-family:"Verdana",sans-serif"><o:p></o:p></span></p>
</div>
<div>
<p style="background:white"><span style="font-size:10.0pt;font-family:"Verdana",sans-serif;color:black">Dear Team,</span><span style="font-size:10.0pt;font-family:"Verdana",sans-serif"><o:p></o:p></span></p>
<p style="background:white"><span style="font-size:10.0pt;font-family:"Verdana",sans-serif;color:black">We will schedule a visit today.</span><span style="font-size:10.0pt;font-family:"Verdana",sans-serif"><o:p></o:p></span></p>
<p style="background:white"><span style="font-size:10.0pt;font-family:"Verdana",sans-serif;color:black"> </span><span style="font-size:10.0pt;font-family:"Verdana",sans-serif"><o:p></o:p></span></p>
<div id="v1signature">
<p class="v1msonormal"><span style="font-size:10.0pt;font-family:"Verdana",sans-serif">---<o:p></o:p></span></p>
<div>
<p class="v1msonormal"><span style="font-size:10.0pt;font-family:"Courier New"">Atas Perhatian dan kerjasamanya kami ucapkan terima kasih,<br>
<br>
Salam,<br>
L Tiwi<br>
Helpdesk <br>
08111559141 (WA)<br>
PT Modern Data Solusi <br>
Jl. Sultan Hasanuddin No. 72</span><span style="font-size:10.0pt;font-family:"Verdana",sans-serif"><o:p></o:p></span></p>
</div>
</div>
<p><span style="font-size:10.0pt;font-family:"Verdana",sans-serif"> <o:p></o:p></span></p>
<p id="v1reply-intro"><span style="font-size:10.0pt;font-family:"Verdana",sans-serif">On 2023-08-31 14:19, #RPO-EMEA-RSD-incident-management wrote:<o:p></o:p></span></p>
<blockquote style="border:none;border-left:solid #1010FF 1.5pt;padding:0in 0in 0in 5.0pt;margin-left:0in;margin-top:5.0pt;margin-right:0in;margin-bottom:5.0pt">
<div id="v1replybody1">
<div>
<div>
<p class="v1v1msonormal"><span style="font-size:10.0pt;font-family:"Verdana",sans-serif"> <o:p></o:p></span></p>
<p class="v1v1msonormal"><span style="font-size:10.0pt;font-family:"Verdana",sans-serif">Dear team<o:p></o:p></span></p>
<p class="v1v1msonormal"><span style="font-size:10.0pt;font-family:"Verdana",sans-serif"> <o:p></o:p></span></p>
<p class="v1v1msonormal"><span style="font-size:10.0pt;font-family:"Verdana",sans-serif"> <o:p></o:p></span></p>
<p class="v1v1msonormal"><span style="font-size:10.0pt;font-family:"Verdana",sans-serif">Kindly advice when engineer will be onsite to assist with below INC:<o:p></o:p></span></p>
<p class="v1v1msonormal"><span style="font-size:10.0pt;font-family:"Verdana",sans-serif"> <o:p></o:p></span></p>
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="530" style="width:397.85pt;margin-left:-.15pt;border-collapse:collapse">
<tbody>
<tr style="height:12.75pt">
<td width="108" valign="top" style="width:81.05pt;border:solid windowtext 1.0pt;padding:0in 5.4pt 0in 5.4pt;height:12.75pt">
<p class="v1v1msonormal"><span style="font-size:10.0pt;color:black">INC00002262665</span><o:p></o:p></p>
</td>
<td width="90" valign="top" style="width:67.65pt;border:solid windowtext 1.0pt;border-left:none;padding:0in 5.4pt 0in 5.4pt;height:12.75pt">
<p class="v1v1msonormal"><span style="font-size:10.0pt;color:black">Indonesia</span><o:p></o:p></p>
</td>
<td width="127" valign="top" style="width:95.0pt;border:solid windowtext 1.0pt;border-left:none;padding:0in 5.4pt 0in 5.4pt;height:12.75pt">
<p class="v1v1msonormal" align="right" style="text-align:right"><span style="font-size:10.0pt;color:black">31-08-2023 06:35:04</span><o:p></o:p></p>
</td>
<td width="93" valign="top" style="width:69.95pt;border:solid windowtext 1.0pt;border-left:none;padding:0in 5.4pt 0in 5.4pt;height:12.75pt">
<p class="v1v1msonormal"><span style="font-size:10.0pt;color:black">E164M150177</span><o:p></o:p></p>
</td>
<td width="112" valign="top" style="width:84.2pt;border:solid windowtext 1.0pt;border-left:none;padding:0in 5.4pt 0in 5.4pt;height:12.75pt">
<p class="v1v1msonormal"><span style="font-size:10.0pt;color:black">JKAMFP002 - LOW TONER, WASTE TONER NEARLY FULL</span><o:p></o:p></p>
</td>
</tr>
</tbody>
</table>
<p class="v1v1msonormal"><span style="font-size:10.0pt;font-family:"Verdana",sans-serif"> <o:p></o:p></span></p>
<p class="v1v1msonormal"><span style="font-size:10.0pt;font-family:"Verdana",sans-serif"> <o:p></o:p></span></p>
<p class="v1v1msonormal"><span style="font-size:10.0pt;font-family:"Verdana",sans-serif">Thank you<o:p></o:p></span></p>
<p class="v1v1msonormal"><span style="font-size:10.0pt;font-family:"Verdana",sans-serif"> <o:p></o:p></span></p>
<p class="v1v1msonormal"><span style="font-size:10.0pt;font-family:"Verdana",sans-serif"> <o:p></o:p></span></p>
<p class="v1v1msonormal"><span style="font-size:10.0pt;font-family:"Verdana",sans-serif;color:black">Best regards.</span><span style="font-size:10.0pt;font-family:"Verdana",sans-serif"><o:p></o:p></span></p>
<p class="v1v1msonormal"><span style="font-size:10.0pt;font-family:"Verdana",sans-serif;color:black"> </span><span style="font-size:10.0pt;font-family:"Verdana",sans-serif"><o:p></o:p></span></p>
<p class="v1v1msonormal"><span style="font-size:10.0pt;font-family:"Verdana",sans-serif;color:black"> </span><span style="font-size:10.0pt;font-family:"Verdana",sans-serif"><o:p></o:p></span></p>
<p class="v1v1msonormal"><span style="font-size:10.0pt;font-family:"Verdana",sans-serif;color:black">Heather Petersen<br>
Regional Service Desk Incident Manager</span><span style="font-size:10.0pt;font-family:"Verdana",sans-serif"><o:p></o:p></span></p>
<p class="v1v1msonormal"><span style="font-size:10.0pt;font-family:"Verdana",sans-serif;color:black">Annuity and Service</span><span style="font-size:10.0pt;font-family:"Verdana",sans-serif"><o:p></o:p></span></p>
<p class="v1v1msonormal"><u><span style="font-size:10.0pt;font-family:"Verdana",sans-serif;color:blue"><a href="mailto:Heather.petersen@ricoh-europe.com">Heather.petersen@ricoh-europe.com</a></span></u><span style="font-size:10.0pt;font-family:"Verdana",sans-serif"><o:p></o:p></span></p>
<p class="v1v1msonormal"><span style="font-size:10.0pt;font-family:"Verdana",sans-serif"><img border="0" width="606" height="190" style="width:6.3125in;height:1.9791in" id="_x0000_i1025" src="/cpsess4933438272/3rdparty/roundcube/index.php?_task=mail&_id=167510739564f1405885913&_action=display-attachment&_file=rcmfile11693532248079716400"></span><span style="font-size:10.0pt;font-family:"Verdana",sans-serif"><o:p></o:p></span></p>
<p class="v1v1msonormal"><span style="font-size:10.0pt;font-family:"Verdana",sans-serif"> <o:p></o:p></span></p>
</div>
<p class="v1msonormal"><span style="font-size:10.0pt;font-family:"Verdana",sans-serif">Ricoh Europe Holdings PLC is a company registered in England, under company number 06273215, with a registered office at 20 Triton Street, London, NW1 3BF. The UK business
of Ricoh Europe Holdings PLC is operated by: (i) Ricoh Europe PLC, a company registered in England under company number 00720944, with a registered office at 20 Triton Street, London, NW1 3BF; (ii) Ricoh UK Limited, a company registered in England under company
number 01271033, with a registered office at Ricoh House, 800 Pavilion Drive, Northampton, NN4 7YL; and (iii) Ricoh Capital Limited, a company registered in England under company number 03001351, with a registered office at 20 Triton Street, London, NW1 3BF
Please consider the environment before printing this e-mail<o:p></o:p></span></p>
</div>
</div>
</blockquote>
</div>
</div>
</div>
</div>
</blockquote>
</div>
</body>
</html>