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<p class="MsoNormal">Yes.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal" style="text-autospace:none"><span style="font-size:10.0pt;color:#1F4E79">Kind regards,<o:p></o:p></span></p>
<p class="MsoNormal"><b><span style="font-size:10.0pt;color:#1F4E79"><br>
Tonny Brukx<o:p></o:p></span></b></p>
<p class="MsoNormal"><span style="font-size:10.0pt;color:#1F4E79"><br>
</span><span style="color:#1F4E79">Inbox Solution Specialist, Dept HW&IS Solution Team 2,
<b>Ricoh</b> Nederland B.V.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F4E79">Global Shell SLNX Administrator</span><span style="color:#0070C0"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F4E79"><o:p> </o:p></span></p>
<p class="MsoNormal" style="text-autospace:none"><span style="color:#0070C0">Standard non working hours: Friday afternoon<o:p></o:p></span></p>
<p class="MsoNormal" style="text-autospace:none"><span style="color:#0070C0">Advance planned leave notice: None
<o:p></o:p></span></p>
<p class="MsoNormal" style="text-autospace:none"><b><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:#2E74B5"><o:p> </o:p></span></b></p>
<p class="MsoNormal" style="text-autospace:none"><b><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:#2E74B5"><o:p> </o:p></span></b></p>
<p class="MsoNormal" style="text-autospace:none"><b><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:#2E74B5"><o:p></o:p></span></b></p>
<p class="MsoNormal"><b><span lang="FR" style="color:#1F4E79">T</span></b><span lang="FR" style="color:#1F4E79"> +31 73 645 2177|
<b>M</b> +31 6 21820072 | <b>S</b> +31 70 3776863<o:p></o:p></span></p>
<p class="MsoNormal"><b><span lang="FR" style="color:#1F4E79">E</span></b><span lang="FR" style="color:#1F4E79">
<a href="mailto:ram.shell@ricoh.nl">ram.shell@ricoh.nl</a> |<b>E </b>tonny.bruckx@shell.com<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-bottom:12.0pt"><b><span lang="FR" style="font-size:10.0pt;color:#1F4E79"><br>
Ricoh Nederland B.V.</span></b><span lang="FR" style="font-size:10.0pt;color:#1F4E79"><br>
Hambakenwetering 1<br>
5231 DD 's-Hertogenbosch<br>
The Netherlands<br>
Postal address: P.O. Box 93150, 5203 MB 's-Hertogenbosch, The Netherlands<br>
KvK nummer 16076000</span><span lang="FR" style="color:#1F4E79"><o:p></o:p></span></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
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<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in">
<p class="MsoNormal"><b>From:</b> Soenwono <soenwono@moderndatasolusi.com> <br>
<b>Sent:</b> Monday, October 2, 2023 12:12<br>
<b>To:</b> #RNL-RAM Shell <ram.shell@ricoh.nl>; 'Chan Li Peng' <Chan.Li.Peng@ricoh.com.my>; #RPO-EMEA-RSD-incident-management <EMEA-RSD-incident-management@ricoh-europe.com>; helpdesk@moderndatasolusi.com; 'Henry Sutanto' <henry.sutanto@moderndatasolusi.com>;
gilang@moderndatasolusi.com; it.team@moderndatasolusi.com; 'Erik Reinaldo' <Erik@moderndatasolusi.com><br>
<b>Subject:</b> RE: Shell Indonesia INC00002274058<o:p></o:p></p>
</div>
</div>
<p class="MsoNormal"><o:p> </o:p></p>
<div style="mso-element:para-border-div;border:solid #FFCACA 1.0pt;padding:12.0pt 12.0pt 12.0pt 12.0pt;background:#FFCACA">
<p style="background:#FFCACA;border:none;padding:0in"><span lang="EN-ID" style="font-size:10.0pt;color:black">This message was sent from an external source. Please be careful opening attachments/links or replying to sources you don’t know.</span><span lang="EN-ID"><o:p></o:p></span></p>
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<p class="MsoNormal">Hi Tomy,<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Sorry I don’t get it. So we need to visit and check the paper tray physically?<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Thank you<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<div>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Tahoma",sans-serif">Regards,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Tahoma",sans-serif">Soenwono Suprapto | GMA & Direct Dept Head<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Tahoma",sans-serif">T: +62 21-27937489<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Tahoma",sans-serif">F: +62 21-27937486<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Tahoma",sans-serif">M: +62-87771697791<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Tahoma",sans-serif"><a href="http://www.moderndatasolusi.com/"><span style="color:blue">www.moderndatasolusi.com</span></a><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Tahoma",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><b><u><span style="font-size:10.0pt;font-family:"Tahoma",sans-serif">PT MODERN DATA SOLUSI
<o:p></o:p></span></u></b></p>
<p class="MsoNormal"><a href="https://goo.gl/maps/ta17fqnTWbL2"><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:black;background:white;text-decoration:none">JL. Sultan Iskandar Muda No. 29, Kebayoran Lama Utara, Kebayoran Lama - Jakarta Selatan
12240</span></a><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:#222222;background:white"><o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB"><img border="0" width="195" height="84" style="width:2.0333in;height:.875in" id="Picture_x0020_11" src="cid:image001.png@01D9F529.BF6CC0A0"></span><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:#222222;background:white"><o:p></o:p></span></p>
</div>
<p class="MsoNormal"><o:p> </o:p></p>
<div>
<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in">
<p class="MsoNormal"><b>From:</b> #RNL-RAM Shell <<a href="mailto:ram.shell@ricoh.nl">ram.shell@ricoh.nl</a>>
<br>
<b>Sent:</b> 02 October 2023 16:55<br>
<b>To:</b> soenwono <<a href="mailto:soenwono@moderndatasolusi.com">soenwono@moderndatasolusi.com</a>>; #RNL-RAM Shell <<a href="mailto:ram.shell@ricoh.nl">ram.shell@ricoh.nl</a>>; 'Chan Li Peng' <<a href="mailto:Chan.Li.Peng@ricoh.com.my">Chan.Li.Peng@ricoh.com.my</a>>;
#RPO-EMEA-RSD-incident-management <<a href="mailto:EMEA-RSD-incident-management@ricoh-europe.com">EMEA-RSD-incident-management@ricoh-europe.com</a>>;
<a href="mailto:helpdesk@moderndatasolusi.com">helpdesk@moderndatasolusi.com</a>; 'Henry Sutanto' <<a href="mailto:henry.sutanto@moderndatasolusi.com">henry.sutanto@moderndatasolusi.com</a>>;
<a href="mailto:gilang@moderndatasolusi.com">gilang@moderndatasolusi.com</a>; <a href="mailto:it.team@moderndatasolusi.com">
it.team@moderndatasolusi.com</a>; 'Erik Reinaldo' <<a href="mailto:Erik@moderndatasolusi.com">Erik@moderndatasolusi.com</a>><br>
<b>Subject:</b> RE: Shell Indonesia INC00002274058<o:p></o:p></p>
</div>
</div>
<p class="MsoNormal"><span lang="EN-ID"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="NL">Hi Soenwono,<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="NL"><o:p> </o:p></span></p>
<p class="MsoNormal">Attached is the latest build book.<o:p></o:p></p>
<p class="MsoNormal">No need to check all the settings, only please check the paper tray. Is it showing the format of the paper as is in the tray.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal" style="text-autospace:none"><span style="font-size:10.0pt;color:#1F3864">Kind regards,<o:p></o:p></span></p>
<p class="MsoNormal"><b><span style="font-size:10.0pt;color:#1F3864"><br>
Tonny Brukx<o:p></o:p></span></b></p>
<p class="MsoNormal"><span style="font-size:10.0pt;color:#1F3864"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#44546A">Please only reply to <a href="mailto:ram.shell@ricoh.nl">
ram.shell@ricoh.nl</a><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;color:#1F3864"><br>
</span><span style="color:#1F3864">Inbox Solution Specialist A, Dept HW&IS Solution Team 2,
<b>Ricoh</b> Nederland B.V.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F3864">Global Shell SLNX Administrator<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F3864"><o:p> </o:p></span></p>
<p class="MsoNormal" style="text-autospace:none"><b><span style="font-size:10.0pt;color:#2E74B5">Standard non working hours: Friday afternoon<o:p></o:p></span></b></p>
<p class="MsoNormal" style="text-autospace:none"><b><span style="font-size:10.0pt;color:#2E74B5">National Bank Holiday:
<o:p></o:p></span></b></p>
<p class="MsoNormal" style="text-autospace:none"><b><span style="font-size:10.0pt;color:#2E74B5">Advance planned leave notice: September 11 till September 29<o:p></o:p></span></b></p>
<p class="MsoNormal" style="text-autospace:none"><b><span style="font-size:10.0pt;color:#2E74B5"><o:p> </o:p></span></b></p>
<p class="MsoNormal" style="text-autospace:none"><b><span style="font-size:10.0pt;color:#2E74B5"><o:p> </o:p></span></b></p>
<p class="MsoNormal" style="text-autospace:none"><b><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:#2E74B5"><o:p> </o:p></span></b></p>
<p class="MsoNormal" style="text-autospace:none"><b><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:#2E74B5"><o:p> </o:p></span></b></p>
<p class="MsoNormal" style="text-autospace:none"><span style="color:#1F3864"><o:p> </o:p></span></p>
<p class="MsoNormal"><b><span lang="DE" style="color:#1F3864">T</span></b><span lang="DE" style="color:#1F3864"> +31 73 645 2177|
<b>M</b> +31 6 21820072 | <b>E</b> </span><span lang="NL" style="color:#1F3864"><a href="mailto:tonny.brukx@ricoh.nl"><span lang="DE" style="color:#1F3864">tonny.brukx@ricoh.nl</span></a>
</span><span lang="DE" style="color:#1F3864"><o:p></o:p></span></p>
<p class="MsoNormal" style="margin-bottom:12.0pt"><b><span lang="DE" style="font-size:10.0pt;color:#1F3864"><br>
</span></b><b><span style="font-size:10.0pt;color:#1F3864">Ricoh Nederland B.V.</span></b><span style="font-size:10.0pt;color:#1F3864"><br>
</span><span style="color:#44546A">Hambakenwetering 1<br>
5231 DD 's-Hertogenbosch</span><span style="font-size:10.0pt;color:#1F3864"><br>
The Netherlands<br>
Postal address: P.O. Box 93150, 5203 MB 's-Hertogenbosch, The Netherlands<br>
KvK nummer 16076000</span><span style="color:#1F3864"><o:p></o:p></span></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<div>
<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in">
<p class="MsoNormal"><b>From:</b> Soenwono <<a href="mailto:soenwono@moderndatasolusi.com">soenwono@moderndatasolusi.com</a>>
<br>
<b>Sent:</b> maandag 2 oktober 2023 10:33<br>
<b>To:</b> #RNL-RAM Shell <<a href="mailto:ram.shell@ricoh.nl">ram.shell@ricoh.nl</a>>; 'Chan Li Peng' <<a href="mailto:Chan.Li.Peng@ricoh.com.my">Chan.Li.Peng@ricoh.com.my</a>>; #RPO-EMEA-RSD-incident-management <<a href="mailto:EMEA-RSD-incident-management@ricoh-europe.com">EMEA-RSD-incident-management@ricoh-europe.com</a>>;
<a href="mailto:helpdesk@moderndatasolusi.com">helpdesk@moderndatasolusi.com</a>; 'Henry Sutanto' <<a href="mailto:henry.sutanto@moderndatasolusi.com">henry.sutanto@moderndatasolusi.com</a>>;
<a href="mailto:gilang@moderndatasolusi.com">gilang@moderndatasolusi.com</a>; <a href="mailto:it.team@moderndatasolusi.com">
it.team@moderndatasolusi.com</a>; 'Erik Reinaldo' <<a href="mailto:Erik@moderndatasolusi.com">Erik@moderndatasolusi.com</a>><br>
<b>Subject:</b> RE: Shell Indonesia INC00002274058<o:p></o:p></p>
</div>
</div>
<p class="MsoNormal"><o:p> </o:p></p>
<div style="border:solid #FFCACA 1.0pt;padding:12.0pt 12.0pt 12.0pt 12.0pt">
<p style="background:#FFCACA"><span lang="EN-ID" style="font-size:10.0pt;color:black">This message was sent from an external source. Please be careful opening attachments/links or replying to sources you don’t know.</span><span lang="EN-ID"><o:p></o:p></span></p>
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<p class="MsoNormal"><b><u>Hi Tomy,<o:p></o:p></u></b></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">So do you need us to re-check and make sure we follow the setting as per buildbook? Please advise.<o:p></o:p></p>
<p class="MsoNormal">We have 2 buildbook attached. which one we should follow?<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Thank you. <o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<div>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Tahoma",sans-serif">Regards,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Tahoma",sans-serif">Soenwono Suprapto | GMA & Direct Dept Head<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Tahoma",sans-serif">T: +62 21-27937489<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Tahoma",sans-serif">F: +62 21-27937486<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Tahoma",sans-serif">M: +62-87771697791<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Tahoma",sans-serif"><a href="http://www.moderndatasolusi.com/"><span style="color:blue">www.moderndatasolusi.com</span></a><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Tahoma",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><b><u><span style="font-size:10.0pt;font-family:"Tahoma",sans-serif">PT MODERN DATA SOLUSI
<o:p></o:p></span></u></b></p>
<p class="MsoNormal"><a href="https://goo.gl/maps/ta17fqnTWbL2"><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:black;background:white;text-decoration:none">JL. Sultan Iskandar Muda No. 29, Kebayoran Lama Utara, Kebayoran Lama - Jakarta Selatan
12240</span></a><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:#222222;background:white"><o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB"><img border="0" width="195" height="84" style="width:2.0333in;height:.875in" id="Picture_x0020_10" src="cid:image001.png@01D9F529.BF6CC0A0"></span><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:#222222;background:white"><o:p></o:p></span></p>
</div>
<p class="MsoNormal"><o:p> </o:p></p>
<div>
<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in">
<p class="MsoNormal"><b>From:</b> #RNL-RAM Shell <<a href="mailto:ram.shell@ricoh.nl">ram.shell@ricoh.nl</a>>
<br>
<b>Sent:</b> 02 October 2023 14:13<br>
<b>To:</b> Chan Li Peng <<a href="mailto:Chan.Li.Peng@ricoh.com.my">Chan.Li.Peng@ricoh.com.my</a>>; soenwono <<a href="mailto:soenwono@moderndatasolusi.com">soenwono@moderndatasolusi.com</a>>; #RPO-EMEA-RSD-incident-management <<a href="mailto:EMEA-RSD-incident-management@ricoh-europe.com">EMEA-RSD-incident-management@ricoh-europe.com</a>>;
<a href="mailto:helpdesk@moderndatasolusi.com">helpdesk@moderndatasolusi.com</a>; Henry Sutanto <<a href="mailto:henry.sutanto@moderndatasolusi.com">henry.sutanto@moderndatasolusi.com</a>>;
<a href="mailto:gilang@moderndatasolusi.com">gilang@moderndatasolusi.com</a>; <a href="mailto:it.team@moderndatasolusi.com">
it.team@moderndatasolusi.com</a>; Erik Reinaldo <<a href="mailto:Erik@moderndatasolusi.com">Erik@moderndatasolusi.com</a>>; #RNL-RAM Shell <<a href="mailto:ram.shell@ricoh.nl">ram.shell@ricoh.nl</a>><br>
<b>Subject:</b> RE: Shell Indonesia INC00002274058<o:p></o:p></p>
</div>
</div>
<p class="MsoNormal"><span lang="EN-ID"><o:p> </o:p></span></p>
<p class="MsoNormal">I have set the paper sizes for all trays to auto detect. Tray 3 is not detecting the format. Could be the guides are not set correctly,.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal" style="text-autospace:none"><span style="font-size:10.0pt;color:#1F3864">Kind regards,<o:p></o:p></span></p>
<p class="MsoNormal"><b><span style="font-size:10.0pt;color:#1F3864"><br>
Tonny Brukx<o:p></o:p></span></b></p>
<p class="MsoNormal"><span style="font-size:10.0pt;color:#1F3864"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#44546A">Please only reply to <a href="mailto:ram.shell@ricoh.nl">
ram.shell@ricoh.nl</a><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;color:#1F3864"><br>
</span><span style="color:#1F3864">Inbox Solution Specialist A, Dept HW&IS Solution Team 2,
<b>Ricoh</b> Nederland B.V.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F3864">Global Shell SLNX Administrator<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F3864"><o:p> </o:p></span></p>
<p class="MsoNormal" style="text-autospace:none"><b><span style="font-size:10.0pt;color:#2E74B5">Standard non working hours: Friday afternoon<o:p></o:p></span></b></p>
<p class="MsoNormal" style="text-autospace:none"><b><span style="font-size:10.0pt;color:#2E74B5">National Bank Holiday:
<o:p></o:p></span></b></p>
<p class="MsoNormal" style="text-autospace:none"><b><span style="font-size:10.0pt;color:#2E74B5">Advance planned leave notice: September 11 till September 29<o:p></o:p></span></b></p>
<p class="MsoNormal" style="text-autospace:none"><b><span style="font-size:10.0pt;color:#2E74B5"><o:p> </o:p></span></b></p>
<p class="MsoNormal" style="text-autospace:none"><b><span style="font-size:10.0pt;color:#2E74B5"><o:p> </o:p></span></b></p>
<p class="MsoNormal" style="text-autospace:none"><b><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:#2E74B5"><o:p> </o:p></span></b></p>
<p class="MsoNormal" style="text-autospace:none"><b><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:#2E74B5"><o:p> </o:p></span></b></p>
<p class="MsoNormal" style="text-autospace:none"><span style="color:#1F3864"><o:p> </o:p></span></p>
<p class="MsoNormal"><b><span lang="DE" style="color:#1F3864">T</span></b><span lang="DE" style="color:#1F3864"> +31 73 645 2177|
<b>M</b> +31 6 21820072 | <b>E</b> </span><span lang="NL" style="color:#1F3864"><a href="mailto:tonny.brukx@ricoh.nl"><span lang="DE" style="color:#1F3864">tonny.brukx@ricoh.nl</span></a>
</span><span lang="DE" style="color:#1F3864"><o:p></o:p></span></p>
<p class="MsoNormal" style="margin-bottom:12.0pt"><b><span lang="DE" style="font-size:10.0pt;color:#1F3864"><br>
</span></b><b><span style="font-size:10.0pt;color:#1F3864">Ricoh Nederland B.V.</span></b><span style="font-size:10.0pt;color:#1F3864"><br>
</span><span style="color:#44546A">Hambakenwetering 1<br>
5231 DD 's-Hertogenbosch</span><span style="font-size:10.0pt;color:#1F3864"><br>
The Netherlands<br>
Postal address: P.O. Box 93150, 5203 MB 's-Hertogenbosch, The Netherlands<br>
KvK nummer 16076000</span><span style="color:#1F3864"><o:p></o:p></span></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<div>
<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in">
<p class="MsoNormal"><b>From:</b> Chan Li Peng <<a href="mailto:Chan.Li.Peng@ricoh.com.my">Chan.Li.Peng@ricoh.com.my</a>>
<br>
<b>Sent:</b> maandag 2 oktober 2023 08:56<br>
<b>To:</b> soenwono <<a href="mailto:soenwono@moderndatasolusi.com">soenwono@moderndatasolusi.com</a>>; #RPO-EMEA-RSD-incident-management <<a href="mailto:EMEA-RSD-incident-management@ricoh-europe.com">EMEA-RSD-incident-management@ricoh-europe.com</a>>;
<a href="mailto:helpdesk@moderndatasolusi.com">helpdesk@moderndatasolusi.com</a>; Henry Sutanto <<a href="mailto:henry.sutanto@moderndatasolusi.com">henry.sutanto@moderndatasolusi.com</a>>;
<a href="mailto:gilang@moderndatasolusi.com">gilang@moderndatasolusi.com</a>; <a href="mailto:it.team@moderndatasolusi.com">
it.team@moderndatasolusi.com</a>; Erik Reinaldo <<a href="mailto:Erik@moderndatasolusi.com">Erik@moderndatasolusi.com</a>>; #RNL-RAM Shell <<a href="mailto:ram.shell@ricoh.nl">ram.shell@ricoh.nl</a>><br>
<b>Subject:</b> RE: Shell Indonesia INC00002274058<o:p></o:p></p>
</div>
</div>
<p class="MsoNormal"><o:p> </o:p></p>
<div style="border:solid #FFCACA 1.0pt;padding:12.0pt 12.0pt 12.0pt 12.0pt">
<p style="background:#FFCACA"><span style="font-size:10.0pt;color:black">This message was sent from an external source. Please be careful opening attachments/links or replying to sources you don’t know.</span><o:p></o:p></p>
</div>
<div>
<p class="MsoNormal">Hi RAM Team,<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="xmsonormal">Please provide Admin Login and PW for <span style="color:black">
C718R420301 under Indonesia.<o:p></o:p></span></p>
<p class="xmsonormal"><span style="color:black"><o:p> </o:p></span></p>
<p class="xmsonormal"><span style="color:black">Thanks !<o:p></o:p></span></p>
<p class="xmsonormal"><span style="color:black"><o:p> </o:p></span></p>
<p class="xmsonormal"><o:p> </o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<div>
<p class="MsoNormal" style="margin-bottom:12.0pt"><span style="color:#666666;mso-ligatures:standardcontextual">Best Regards,</span><span style="color:#666666"><o:p></o:p></span></p>
<p class="MsoNormal"><b><span style="color:#666666;mso-ligatures:standardcontextual">Chan Li Peng<o:p></o:p></span></b></p>
<p class="MsoNormal"><span style="color:#666666;mso-ligatures:standardcontextual">Regional Service Manager, Greater Asia Pacific<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#666666;mso-ligatures:standardcontextual">Ricoh Global Services Greater Asia Pacific<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#666666;mso-ligatures:standardcontextual">RICOH Digital Services BU<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Times New Roman",serif;mso-ligatures:standardcontextual"><o:p> </o:p></span></p>
<p class="MsoNormal" style="text-autospace:none"><b><span style="color:#666666;mso-ligatures:standardcontextual">RICOH (Malaysia) Sdn Bhd (10078-W)</span></b><span style="color:#666666;mso-ligatures:standardcontextual"><br>
</span><span style="color:#5F5F5F;mso-ligatures:standardcontextual">UG-D6, Level Upper Ground,<o:p></o:p></span></p>
<p class="MsoNormal" style="text-autospace:none"><span style="color:#5F5F5F;mso-ligatures:standardcontextual">Utropolis Suites 2, Jalan Kontracktor U1/14,<o:p></o:p></span></p>
<p class="MsoNormal" style="text-autospace:none"><span style="color:#5F5F5F;mso-ligatures:standardcontextual">40150 Shah Alam, Selangor,<o:p></o:p></span></p>
<p class="MsoNormal" style="text-autospace:none"><span style="color:#5F5F5F;mso-ligatures:standardcontextual">Malaysia.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#666666;mso-ligatures:standardcontextual"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#666666;mso-ligatures:standardcontextual">Cell : (6012) 3833071<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#666666;mso-ligatures:standardcontextual">Email :
</span><span style="color:black;mso-ligatures:standardcontextual"><a href="mailto:chan.li.peng@ricoh.com.my"><span style="color:blue">chan.li.peng@ricoh.com.my</span></a></span><span style="color:#666666;mso-ligatures:standardcontextual"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:red;mso-ligatures:standardcontextual"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:red;mso-ligatures:standardcontextual">Advance Leave Notice : N/a<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:red;mso-ligatures:standardcontextual">Advance Public Holiday : N/a<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#666666;mso-ligatures:standardcontextual"><o:p> </o:p></span></p>
<p class="MsoNormal" style="margin-bottom:12.0pt;line-height:105%"><span style="color:#666666;mso-ligatures:standardcontextual">Service Hotline: 1300 88 8228 (</span><span style="color:black;mso-ligatures:standardcontextual"><a href="mailto:ricoh.service@ricoh.com.my"><span style="color:blue">ricoh.service@ricoh.com.my</span></a></span><span style="color:#666666;mso-ligatures:standardcontextual">)<br>
Website: </span><span style="color:black;mso-ligatures:standardcontextual"><a href="http://www.ricoh.com.my/"><span style="color:blue">www.ricoh.com.my</span></a></span><span style="color:#666666;mso-ligatures:standardcontextual"><o:p></o:p></span></p>
<p class="MsoNormal" style="line-height:105%"><span style="color:#666666;mso-ligatures:standardcontextual"><o:p> </o:p></span></p>
<p class="MsoNormal" style="line-height:105%"><a href="https://www.ricoh.com.my/"><span style="color:black;text-decoration:none"><img border="0" width="600" height="184" style="width:6.25in;height:1.9166in" id="Picture_x0020_9" src="cid:image002.jpg@01D9F529.BF6CC0A0" alt="Graphical user interface, text, application
Description automatically generated"></span></a><span style="color:black;mso-ligatures:standardcontextual"><o:p></o:p></span></p>
<p class="MsoNormal" style="line-height:105%"><span style="color:black;mso-ligatures:standardcontextual"><o:p> </o:p></span></p>
</div>
<p class="MsoNormal"><o:p> </o:p></p>
<div>
<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in">
<p class="MsoNormal"><b>From:</b> Chan Li Peng <br>
<b>Sent:</b> Monday, October 2, 2023 1:55 PM<br>
<b>To:</b> Soenwono <<a href="mailto:soenwono@moderndatasolusi.com">soenwono@moderndatasolusi.com</a>>; '#RPO-EMEA-RSD-incident-management' <<a href="mailto:EMEA-RSD-incident-management@ricoh-europe.com">EMEA-RSD-incident-management@ricoh-europe.com</a>>;
<a href="mailto:helpdesk@moderndatasolusi.com">helpdesk@moderndatasolusi.com</a>; Henry Sutanto <<a href="mailto:henry.sutanto@moderndatasolusi.com">henry.sutanto@moderndatasolusi.com</a>>;
<a href="mailto:gilang@moderndatasolusi.com">gilang@moderndatasolusi.com</a>; <a href="mailto:it.team@moderndatasolusi.com">
it.team@moderndatasolusi.com</a>; Erik Reinaldo <<a href="mailto:Erik@moderndatasolusi.com">Erik@moderndatasolusi.com</a>>; RNL RAM Shell <<a href="mailto:ram.shell@ricoh.nl">ram.shell@ricoh.nl</a>><br>
<b>Subject:</b> RE: Shell Indonesia INC00002274058<o:p></o:p></p>
</div>
</div>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">@RAM Team : Are you able to please assist to provide login and password. Heather might have reached out to you separately.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Thanks !<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<div>
<p class="MsoNormal" style="margin-bottom:12.0pt"><span style="color:#666666;mso-ligatures:standardcontextual">Best Regards,</span><span style="color:#666666"><o:p></o:p></span></p>
<p class="MsoNormal"><b><span style="color:#666666;mso-ligatures:standardcontextual">Chan Li Peng<o:p></o:p></span></b></p>
<p class="MsoNormal"><span style="color:#666666;mso-ligatures:standardcontextual">Regional Service Manager, Greater Asia Pacific<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#666666;mso-ligatures:standardcontextual">Ricoh Global Services Greater Asia Pacific<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#666666;mso-ligatures:standardcontextual">RICOH Digital Services BU<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Times New Roman",serif;mso-ligatures:standardcontextual"><o:p> </o:p></span></p>
<p class="MsoNormal" style="text-autospace:none"><b><span style="color:#666666;mso-ligatures:standardcontextual">RICOH (Malaysia) Sdn Bhd (10078-W)</span></b><span style="color:#666666;mso-ligatures:standardcontextual"><br>
</span><span style="color:#5F5F5F;mso-ligatures:standardcontextual">UG-D6, Level Upper Ground,<o:p></o:p></span></p>
<p class="MsoNormal" style="text-autospace:none"><span style="color:#5F5F5F;mso-ligatures:standardcontextual">Utropolis Suites 2, Jalan Kontracktor U1/14,<o:p></o:p></span></p>
<p class="MsoNormal" style="text-autospace:none"><span style="color:#5F5F5F;mso-ligatures:standardcontextual">40150 Shah Alam, Selangor,<o:p></o:p></span></p>
<p class="MsoNormal" style="text-autospace:none"><span style="color:#5F5F5F;mso-ligatures:standardcontextual">Malaysia.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#666666;mso-ligatures:standardcontextual"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#666666;mso-ligatures:standardcontextual">Cell : (6012) 3833071<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#666666;mso-ligatures:standardcontextual">Email :
</span><span style="color:black;mso-ligatures:standardcontextual"><a href="mailto:chan.li.peng@ricoh.com.my"><span style="color:blue">chan.li.peng@ricoh.com.my</span></a></span><span style="color:#666666;mso-ligatures:standardcontextual"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:red;mso-ligatures:standardcontextual"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:red;mso-ligatures:standardcontextual">Advance Leave Notice : N/a<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:red;mso-ligatures:standardcontextual">Advance Public Holiday : N/a<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#666666;mso-ligatures:standardcontextual"><o:p> </o:p></span></p>
<p class="MsoNormal" style="margin-bottom:12.0pt;line-height:105%"><span style="color:#666666;mso-ligatures:standardcontextual">Service Hotline: 1300 88 8228 (</span><span style="color:black;mso-ligatures:standardcontextual"><a href="mailto:ricoh.service@ricoh.com.my"><span style="color:blue">ricoh.service@ricoh.com.my</span></a></span><span style="color:#666666;mso-ligatures:standardcontextual">)<br>
Website: </span><span style="color:black;mso-ligatures:standardcontextual"><a href="http://www.ricoh.com.my/"><span style="color:blue">www.ricoh.com.my</span></a></span><span style="color:#666666;mso-ligatures:standardcontextual"><o:p></o:p></span></p>
<p class="MsoNormal" style="line-height:105%"><span style="color:#666666;mso-ligatures:standardcontextual"><o:p> </o:p></span></p>
<p class="MsoNormal" style="line-height:105%"><a href="https://www.ricoh.com.my/"><span style="color:black;text-decoration:none"><img border="0" width="600" height="184" style="width:6.25in;height:1.9166in" id="Picture_x0020_8" src="cid:image002.jpg@01D9F529.BF6CC0A0" alt="Graphical user interface, text, application
Description automatically generated"></span></a><span style="color:black;mso-ligatures:standardcontextual"><o:p></o:p></span></p>
<p class="MsoNormal" style="line-height:105%"><span style="color:black;mso-ligatures:standardcontextual"><o:p> </o:p></span></p>
</div>
<p class="MsoNormal"><o:p> </o:p></p>
<div>
<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in">
<p class="MsoNormal"><b>From:</b> Soenwono <<a href="mailto:soenwono@moderndatasolusi.com">soenwono@moderndatasolusi.com</a>>
<br>
<b>Sent:</b> Monday, October 2, 2023 10:49 AM<br>
<b>To:</b> '#RPO-EMEA-RSD-incident-management' <<a href="mailto:EMEA-RSD-incident-management@ricoh-europe.com">EMEA-RSD-incident-management@ricoh-europe.com</a>>;
<a href="mailto:helpdesk@moderndatasolusi.com">helpdesk@moderndatasolusi.com</a>; Henry Sutanto <<a href="mailto:henry.sutanto@moderndatasolusi.com">henry.sutanto@moderndatasolusi.com</a>>; Chan Li Peng <<a href="mailto:Chan.Li.Peng@ricoh.com.my">Chan.Li.Peng@ricoh.com.my</a>>;
<a href="mailto:gilang@moderndatasolusi.com">gilang@moderndatasolusi.com</a>; <a href="mailto:it.team@moderndatasolusi.com">
it.team@moderndatasolusi.com</a>; Erik Reinaldo <<a href="mailto:Erik@moderndatasolusi.com">Erik@moderndatasolusi.com</a>><br>
<b>Subject:</b> RE: Shell Indonesia INC00002274058<o:p></o:p></p>
</div>
</div>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><b><u>Hi Heather,<o:p></o:p></u></b></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">We have not received the username & password to login. can you recheck please or can you share RAM team’s email to me so I can check with them directly?<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Thank you. <o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<div>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Tahoma",sans-serif">Regards,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Tahoma",sans-serif">Soenwono Suprapto | GMA & Direct Dept Head<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Tahoma",sans-serif">T: +62 21-27937489<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Tahoma",sans-serif">F: +62 21-27937486<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Tahoma",sans-serif">M: +62-87771697791<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Tahoma",sans-serif"><a href="http://www.moderndatasolusi.com/"><span style="color:blue">www.moderndatasolusi.com</span></a><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Tahoma",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><b><u><span style="font-size:10.0pt;font-family:"Tahoma",sans-serif">PT MODERN DATA SOLUSI
<o:p></o:p></span></u></b></p>
<p class="MsoNormal"><a href="https://goo.gl/maps/ta17fqnTWbL2"><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:black;background:white;text-decoration:none">JL. Sultan Iskandar Muda No. 29, Kebayoran Lama Utara, Kebayoran Lama - Jakarta Selatan
12240</span></a><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:#222222;background:white"><o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB"><img border="0" width="195" height="84" style="width:2.0333in;height:.875in" id="Picture_x0020_7" src="cid:image001.png@01D9F529.BF6CC0A0"></span><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:#222222;background:white"><o:p></o:p></span></p>
</div>
<p class="MsoNormal"><o:p> </o:p></p>
<div>
<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in">
<p class="MsoNormal"><b>From:</b> #RPO-EMEA-RSD-incident-management <<a href="mailto:EMEA-RSD-incident-management@ricoh-europe.com">EMEA-RSD-incident-management@ricoh-europe.com</a>>
<br>
<b>Sent:</b> 27 September 2023 16:56<br>
<b>To:</b> soenwono <<a href="mailto:soenwono@moderndatasolusi.com">soenwono@moderndatasolusi.com</a>>;
<a href="mailto:helpdesk@moderndatasolusi.com">helpdesk@moderndatasolusi.com</a>;
<a href="mailto:henry.sutanto@moderndatasolusi.com">henry.sutanto@moderndatasolusi.com</a>;
<a href="mailto:Chan.Li.Peng@ricoh.com.my">Chan.Li.Peng@ricoh.com.my</a>; <a href="mailto:gilang@moderndatasolusi.com">
gilang@moderndatasolusi.com</a>; <a href="mailto:it.team@moderndatasolusi.com">it.team@moderndatasolusi.com</a>; erik@moderndatasolusi. com <<a href="mailto:erik@moderndatasolusi.com">erik@moderndatasolusi.com</a>><br>
<b>Subject:</b> RE: Shell Indonesia INC00002274058<o:p></o:p></p>
</div>
</div>
<p class="MsoNormal"><span lang="EN-ID"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-ZA"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-ZA">Hi Team<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-ZA"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-ZA"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-ZA">Info requested.<o:p></o:p></span></p>
<div>
<p class="MsoNormal"><span lang="EN-ZA" style="mso-fareast-language:EN-ZA"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-ZA" style="mso-fareast-language:EN-ZA"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-ZA" style="mso-fareast-language:EN-ZA"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-ZA" style="mso-fareast-language:EN-ZA"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-ZA" style="color:black;mso-fareast-language:EN-ZA">Best regards.<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-ZA" style="color:black;mso-fareast-language:EN-ZA"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-ZA" style="color:black;mso-fareast-language:EN-ZA"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-ZA" style="color:black;mso-fareast-language:EN-ZA">Heather Petersen<br>
</span><span lang="EN-GB" style="color:black;mso-fareast-language:EN-ZA">Regional Service Desk Incident Manager</span><span lang="EN-GB" style="mso-fareast-language:EN-ZA"><o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-ZA" style="color:black;mso-fareast-language:EN-ZA">Annuity and Service<o:p></o:p></span></p>
<p class="MsoNormal"><u><span lang="EN-ZA" style="color:blue;mso-fareast-language:EN-ZA"><a href="mailto:Heather.petersen@ricoh-europe.com"><span style="color:blue">Heather.petersen@ricoh-europe.com</span></a></span></u><span lang="EN-ZA" style="mso-fareast-language:EN-ZA"><o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-ZA" style="mso-fareast-language:EN-ZA"><img border="0" width="606" height="190" style="width:6.3166in;height:1.9833in" id="Picture_x0020_6" src="cid:image003.png@01D9F529.BF6CC0A0"></span><span lang="EN-ZA" style="mso-fareast-language:EN-ZA"><o:p></o:p></span></p>
</div>
<p class="MsoNormal"><span lang="EN-ZA"><o:p> </o:p></span></p>
<div>
<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in">
<p class="MsoNormal"><b><span style="mso-fareast-language:EN-ZA">From:</span></b><span style="mso-fareast-language:EN-ZA"> Soenwono <<a href="mailto:soenwono@moderndatasolusi.com">soenwono@moderndatasolusi.com</a>>
<br>
<b>Sent:</b> Wednesday, 27 September 2023 09:48<br>
<b>To:</b> #RPO-EMEA-RSD-incident-management <<a href="mailto:EMEA-RSD-incident-management@ricoh-europe.com">EMEA-RSD-incident-management@ricoh-europe.com</a>>;
<a href="mailto:helpdesk@moderndatasolusi.com">helpdesk@moderndatasolusi.com</a>;
<a href="mailto:henry.sutanto@moderndatasolusi.com">henry.sutanto@moderndatasolusi.com</a>;
<a href="mailto:Chan.Li.Peng@ricoh.com.my">Chan.Li.Peng@ricoh.com.my</a>; <a href="mailto:gilang@moderndatasolusi.com">
gilang@moderndatasolusi.com</a>; <a href="mailto:it.team@moderndatasolusi.com">it.team@moderndatasolusi.com</a>; erik@moderndatasolusi. com <<a href="mailto:erik@moderndatasolusi.com">erik@moderndatasolusi.com</a>><br>
<b>Subject:</b> RE: Shell Indonesia INC00002274058<o:p></o:p></span></p>
</div>
</div>
<p class="MsoNormal"><span lang="EN-ZA"><o:p> </o:p></span></p>
<div style="border:solid #FFCACA 1.0pt;padding:12.0pt 12.0pt 12.0pt 12.0pt">
<p style="background:#FFCACA"><span lang="EN-ID" style="font-size:10.0pt;color:black">This message was sent from an external source. Please be careful opening attachments/links or replying to sources you don’t know.</span><span lang="EN-ID"><o:p></o:p></span></p>
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<div>
<p class="MsoNormal"><b><u>Hi Heather,<o:p></o:p></u></b></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Updates from engineer is they need username & password to (login admin) to setting the paper size in the unit. can you share the username & passw please<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Thank you. <o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<div>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Tahoma",sans-serif">Regards,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Tahoma",sans-serif">Soenwono Suprapto | GMA & Direct Dept Head<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Tahoma",sans-serif">T: +62 21-27937489<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Tahoma",sans-serif">F: +62 21-27937486<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Tahoma",sans-serif">M: +62-87771697791<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Tahoma",sans-serif"><a href="http://www.moderndatasolusi.com/"><span style="color:blue">www.moderndatasolusi.com</span></a><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Tahoma",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><b><u><span style="font-size:10.0pt;font-family:"Tahoma",sans-serif">PT MODERN DATA SOLUSI
<o:p></o:p></span></u></b></p>
<p class="MsoNormal"><a href="https://goo.gl/maps/ta17fqnTWbL2"><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:black;background:white;text-decoration:none">JL. Sultan Iskandar Muda No. 29, Kebayoran Lama Utara, Kebayoran Lama - Jakarta Selatan
12240</span></a><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:#222222;background:white"><o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB"><img border="0" width="195" height="84" style="width:2.0333in;height:.875in" id="Picture_x0020_5" src="cid:image001.png@01D9F529.BF6CC0A0"></span><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:#222222;background:white"><o:p></o:p></span></p>
</div>
<p class="MsoNormal"><o:p> </o:p></p>
<div>
<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in">
<p class="MsoNormal"><b>From:</b> #RPO-EMEA-RSD-incident-management <<a href="mailto:EMEA-RSD-incident-management@ricoh-europe.com">EMEA-RSD-incident-management@ricoh-europe.com</a>>
<br>
<b>Sent:</b> Wednesday, September 27, 2023 1:39 PM<br>
<b>To:</b> soenwono <<a href="mailto:soenwono@moderndatasolusi.com">soenwono@moderndatasolusi.com</a>>; 'helpdesk@moderndatasolusi.com' <<a href="mailto:helpdesk@moderndatasolusi.com">helpdesk@moderndatasolusi.com</a>>; 'henry.sutanto@moderndatasolusi.com'
<<a href="mailto:henry.sutanto@moderndatasolusi.com">henry.sutanto@moderndatasolusi.com</a>>; 'Chan.Li.Peng@ricoh.com.my' <<a href="mailto:Chan.Li.Peng@ricoh.com.my">Chan.Li.Peng@ricoh.com.my</a>><br>
<b>Subject:</b> RE: Shell Indonesia INC00002274058<br>
<b>Importance:</b> High<o:p></o:p></p>
</div>
</div>
<p class="MsoNormal"><span lang="EN-ID"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-ZA"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-ZA">Hi Team<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-ZA"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-ZA"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-ZA">Kindly advice when engineer will be onsite to attend to this INC please.<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-ZA"><o:p> </o:p></span></p>
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="696" style="width:522.3pt;margin-left:-.15pt;border-collapse:collapse">
<tbody>
<tr style="height:13.5pt">
<td width="116" valign="top" style="width:86.95pt;border:solid windowtext 1.0pt;padding:0in 5.4pt 0in 5.4pt;height:13.5pt">
<p class="MsoNormal"><span style="font-size:10.0pt;color:black;mso-fareast-language:EN-ZA">INC00002274058<o:p></o:p></span></p>
</td>
<td width="97" valign="top" style="width:72.9pt;border:solid windowtext 1.0pt;border-left:none;padding:0in 5.4pt 0in 5.4pt;height:13.5pt">
<p class="MsoNormal"><span style="font-size:10.0pt;color:black;mso-fareast-language:EN-ZA">INC10406527<o:p></o:p></span></p>
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<td width="132" nowrap="" valign="top" style="width:99.0pt;border:solid windowtext 1.0pt;border-left:none;padding:0in 5.4pt 0in 5.4pt;height:13.5pt">
<p class="MsoNormal" align="right" style="text-align:right"><span style="font-size:10.0pt;color:black;mso-fareast-language:EN-ZA">21-09-2023 05:01:46<o:p></o:p></span></p>
</td>
<td width="90" valign="top" style="width:67.3pt;border:solid windowtext 1.0pt;border-left:none;padding:0in 5.4pt 0in 5.4pt;height:13.5pt">
<p class="MsoNormal"><span style="font-size:10.0pt;color:black;mso-fareast-language:EN-ZA">C718R420301<o:p></o:p></span></p>
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<td width="262" valign="top" style="width:196.15pt;border:solid windowtext 1.0pt;border-left:none;padding:0in 5.4pt 0in 5.4pt;height:13.5pt">
<p class="MsoNormal"><span style="font-size:10.0pt;color:black;mso-fareast-language:EN-ZA">MPS RICOH Hardware - Paper getting jam in Ricoh printer at s<o:p></o:p></span></p>
</td>
</tr>
</tbody>
</table>
<p class="MsoNormal"><span lang="EN-ZA"><o:p> </o:p></span></p>
<div>
<p class="MsoNormal"><span lang="EN-ZA" style="mso-fareast-language:EN-ZA"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-ZA" style="mso-fareast-language:EN-ZA">Thank you<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-ZA" style="mso-fareast-language:EN-ZA"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-ZA" style="mso-fareast-language:EN-ZA"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-ZA" style="color:black;mso-fareast-language:EN-ZA">Best regards.<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-ZA" style="color:black;mso-fareast-language:EN-ZA"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-ZA" style="color:black;mso-fareast-language:EN-ZA"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-ZA" style="color:black;mso-fareast-language:EN-ZA">Heather Petersen<br>
</span><span lang="EN-GB" style="color:black;mso-fareast-language:EN-ZA">Regional Service Desk Incident Manager</span><span lang="EN-GB" style="mso-fareast-language:EN-ZA"><o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-ZA" style="color:black;mso-fareast-language:EN-ZA">Annuity and Service<o:p></o:p></span></p>
<p class="MsoNormal"><u><span lang="EN-ZA" style="color:blue;mso-fareast-language:EN-ZA"><a href="mailto:Heather.petersen@ricoh-europe.com"><span style="color:blue">Heather.petersen@ricoh-europe.com</span></a></span></u><span lang="EN-ZA" style="mso-fareast-language:EN-ZA"><o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-ZA" style="mso-fareast-language:EN-ZA"><img border="0" width="606" height="190" style="width:6.3166in;height:1.9833in" id="Picture_x0020_4" src="cid:image003.png@01D9F529.BF6CC0A0"></span><span lang="EN-ZA" style="mso-fareast-language:EN-ZA"><o:p></o:p></span></p>
</div>
<p class="MsoNormal"><span lang="EN-ZA"><o:p> </o:p></span></p>
<div>
<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in">
<p class="MsoNormal"><b><span style="mso-fareast-language:EN-ZA">From:</span></b><span style="mso-fareast-language:EN-ZA"> #RPO-EMEA-RSD-incident-management
<br>
<b>Sent:</b> Monday, 25 September 2023 10:01<br>
<b>To:</b> Soenwono <<a href="mailto:soenwono@moderndatasolusi.com">soenwono@moderndatasolusi.com</a>>;
<a href="mailto:helpdesk@moderndatasolusi.com">helpdesk@moderndatasolusi.com</a>;
<a href="mailto:henry.sutanto@moderndatasolusi.com">henry.sutanto@moderndatasolusi.com</a>;
<a href="mailto:Chan.Li.Peng@ricoh.com.my">Chan.Li.Peng@ricoh.com.my</a><br>
<b>Subject:</b> RE: Shell Indonesia INC00002274058<o:p></o:p></span></p>
</div>
</div>
<p class="MsoNormal"><span lang="EN-ZA"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-ZA">Hi Soenwono<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-ZA"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-ZA">I have chased OpCo for status update and awaiting response.<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-ZA"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-ZA">Thank you <o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-ZA">Glenda <o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-ZA"><o:p> </o:p></span></p>
<div>
<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in">
<p class="MsoNormal"><b><span style="mso-fareast-language:EN-ZA">From:</span></b><span style="mso-fareast-language:EN-ZA"> Soenwono <<a href="mailto:soenwono@moderndatasolusi.com">soenwono@moderndatasolusi.com</a>>
<br>
<b>Sent:</b> Sunday, 24 September 2023 17:55<br>
<b>To:</b> #RPO-EMEA-RSD-incident-management <<a href="mailto:EMEA-RSD-incident-management@ricoh-europe.com">EMEA-RSD-incident-management@ricoh-europe.com</a>>;
<a href="mailto:helpdesk@moderndatasolusi.com">helpdesk@moderndatasolusi.com</a>;
<a href="mailto:henry.sutanto@moderndatasolusi.com">henry.sutanto@moderndatasolusi.com</a>;
<a href="mailto:Chan.Li.Peng@ricoh.com.my">Chan.Li.Peng@ricoh.com.my</a><br>
<b>Subject:</b> RE: Shell Indonesia INC00002274058<o:p></o:p></span></p>
</div>
</div>
<p class="MsoNormal"><span lang="EN-ZA"><o:p> </o:p></span></p>
<div style="border:solid #FFCACA 1.0pt;padding:12.0pt 12.0pt 12.0pt 12.0pt">
<p style="background:#FFCACA"><span lang="EN-ID" style="font-size:10.0pt;color:black">This message was sent from an external source. Please be careful opening attachments/links or replying to sources you don’t know.</span><span lang="EN-ID"><o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal">Hi Helpdesk / Pak Henry,<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Can you help to give the update please<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Thank you.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<div>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Tahoma",sans-serif">Regards,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Tahoma",sans-serif">Soenwono Suprapto | GMA & Direct Dept Head<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Tahoma",sans-serif">T: +62 21-27937489<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Tahoma",sans-serif">F: +62 21-27937486<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Tahoma",sans-serif">M: +62-87771697791<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Tahoma",sans-serif"><a href="http://www.moderndatasolusi.com/"><span style="color:blue">www.moderndatasolusi.com</span></a><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Tahoma",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><b><u><span style="font-size:10.0pt;font-family:"Tahoma",sans-serif">PT MODERN DATA SOLUSI
<o:p></o:p></span></u></b></p>
<p class="MsoNormal"><a href="https://goo.gl/maps/ta17fqnTWbL2"><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:black;background:white;text-decoration:none">JL. Sultan Iskandar Muda No. 29, Kebayoran Lama Utara, Kebayoran Lama - Jakarta Selatan
12240</span></a><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:#222222;background:white"><o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB"><img border="0" width="195" height="84" style="width:2.0333in;height:.875in" id="Picture_x0020_3" src="cid:image001.png@01D9F529.BF6CC0A0"></span><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:#222222;background:white"><o:p></o:p></span></p>
</div>
<p class="MsoNormal"><o:p> </o:p></p>
<div>
<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in">
<p class="MsoNormal"><b>From:</b> #RPO-EMEA-RSD-incident-management <<a href="mailto:EMEA-RSD-incident-management@ricoh-europe.com">EMEA-RSD-incident-management@ricoh-europe.com</a>>
<br>
<b>Sent:</b> 22 September 2023 14:21<br>
<b>To:</b> 'helpdesk@moderndatasolusi.com' <<a href="mailto:helpdesk@moderndatasolusi.com">helpdesk@moderndatasolusi.com</a>>; 'henry.sutanto@moderndatasolusi.com' <<a href="mailto:henry.sutanto@moderndatasolusi.com">henry.sutanto@moderndatasolusi.com</a>>;
soenwono <<a href="mailto:soenwono@moderndatasolusi.com">soenwono@moderndatasolusi.com</a>>; 'Chan.Li.Peng@ricoh.com.my' <<a href="mailto:Chan.Li.Peng@ricoh.com.my">Chan.Li.Peng@ricoh.com.my</a>><br>
<b>Subject:</b> RE: Shell Indonesia INC00002274058<br>
<b>Importance:</b> High<o:p></o:p></p>
</div>
</div>
<p class="MsoNormal"><span lang="EN-ID"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-ZA">Dear team<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-ZA"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-ZA"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-ZA">Can you kindly provide an update on ETA <o:p>
</o:p></span></p>
<p class="MsoNormal"><span lang="EN-ZA"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-ZA">Thank you<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-ZA"><o:p> </o:p></span></p>
<div>
<p class="MsoNormal"><span lang="EN-ZA" style="mso-fareast-language:EN-ZA"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-ZA" style="mso-fareast-language:EN-ZA"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-ZA" style="mso-fareast-language:EN-ZA"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-ZA" style="mso-fareast-language:EN-ZA"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-ZA" style="color:black;mso-fareast-language:EN-ZA">Best regards.<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-ZA" style="color:black;mso-fareast-language:EN-ZA"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-ZA" style="color:black;mso-fareast-language:EN-ZA"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-ZA" style="color:black;mso-fareast-language:EN-ZA">Heather Petersen<br>
</span><span lang="EN-GB" style="color:black;mso-fareast-language:EN-ZA">Regional Service Desk Incident Manager</span><span lang="EN-GB" style="mso-fareast-language:EN-ZA"><o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-ZA" style="color:black;mso-fareast-language:EN-ZA">Annuity and Service<o:p></o:p></span></p>
<p class="MsoNormal"><u><span lang="EN-ZA" style="color:blue;mso-fareast-language:EN-ZA"><a href="mailto:Heather.petersen@ricoh-europe.com"><span style="color:blue">Heather.petersen@ricoh-europe.com</span></a></span></u><span lang="EN-ZA" style="mso-fareast-language:EN-ZA"><o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-ZA" style="mso-fareast-language:EN-ZA"><img border="0" width="606" height="190" style="width:6.3166in;height:1.9833in" id="Picture_x0020_2" src="cid:image003.png@01D9F529.BF6CC0A0"></span><span lang="EN-ZA" style="mso-fareast-language:EN-ZA"><o:p></o:p></span></p>
</div>
<p class="MsoNormal"><span lang="EN-ZA"><o:p> </o:p></span></p>
<div>
<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in">
<p class="MsoNormal"><b><span style="mso-fareast-language:EN-ZA">From:</span></b><span style="mso-fareast-language:EN-ZA"> #RPO-EMEA-RSD-incident-management
<br>
<b>Sent:</b> Thursday, 21 September 2023 08:58<br>
<b>To:</b> <a href="mailto:helpdesk@moderndatasolusi.com">helpdesk@moderndatasolusi.com</a>;
<a href="mailto:henry.sutanto@moderndatasolusi.com">henry.sutanto@moderndatasolusi.com</a>;
<a href="mailto:soenwono@moderndatasolusi.com">soenwono@moderndatasolusi.com</a>;
<a href="mailto:Chan.Li.Peng@ricoh.com.my">Chan.Li.Peng@ricoh.com.my</a><br>
<b>Subject:</b> Shell Indonesia INC00002274058<o:p></o:p></span></p>
</div>
</div>
<p class="MsoNormal"><span lang="EN-ZA"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-ZA">Dear team<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-ZA"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-ZA">Kindly advice when engineer will be onsite to attend to below INC please:<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-ZA"><o:p> </o:p></span></p>
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<p class="MsoNormal"><span style="font-size:10.0pt;color:black;mso-fareast-language:EN-ZA">INC00002274058<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:10.0pt;color:black;mso-fareast-language:EN-ZA">INC10406527<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:10.0pt;color:black;mso-fareast-language:EN-ZA">Indonesia<o:p></o:p></span></p>
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<p class="MsoNormal" align="right" style="text-align:right"><span style="font-size:10.0pt;color:black;mso-fareast-language:EN-ZA">21-09-2023 05:01:46<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:10.0pt;color:black;mso-fareast-language:EN-ZA">C718R420301<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:10.0pt;color:black;mso-fareast-language:EN-ZA">MPS RICOH Hardware - Paper getting jam in Ricoh printer at shell Talavera (26 floor)<o:p></o:p></span></p>
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<p class="MsoNormal"><span lang="EN-ZA"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-ZA"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-ZA" style="mso-fareast-language:EN-ZA"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-ZA" style="mso-fareast-language:EN-ZA">Thank you<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-ZA" style="mso-fareast-language:EN-ZA"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-ZA" style="mso-fareast-language:EN-ZA"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-ZA" style="color:black;mso-fareast-language:EN-ZA">Best regards.<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-ZA" style="color:black;mso-fareast-language:EN-ZA"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-ZA" style="color:black;mso-fareast-language:EN-ZA"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-ZA" style="color:black;mso-fareast-language:EN-ZA">Heather Petersen<br>
</span><span lang="EN-GB" style="color:black;mso-fareast-language:EN-ZA">Regional Service Desk Incident Manager</span><span lang="EN-GB" style="mso-fareast-language:EN-ZA"><o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-ZA" style="color:black;mso-fareast-language:EN-ZA">Annuity and Service<o:p></o:p></span></p>
<p class="MsoNormal"><u><span lang="EN-ZA" style="color:blue;mso-fareast-language:EN-ZA"><a href="mailto:Heather.petersen@ricoh-europe.com"><span style="color:blue">Heather.petersen@ricoh-europe.com</span></a></span></u><span lang="EN-ZA" style="mso-fareast-language:EN-ZA"><o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-ZA" style="mso-fareast-language:EN-ZA"><img border="0" width="606" height="190" style="width:6.3166in;height:1.9833in" id="x_Picture_x0020_1" src="cid:image003.png@01D9F529.BF6CC0A0"></span><span lang="EN-ZA" style="mso-fareast-language:EN-ZA"><o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-ZA"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-ZA">Ricoh Europe Holdings PLC is a company registered in England, under company number 06273215, with a registered office at 20 Triton Street, London, NW1 3BF. The UK business of Ricoh Europe Holdings PLC is operated by:
(i) Ricoh Europe PLC, a company registered in England under company number 00720944, with a registered office at 20 Triton Street, London, NW1 3BF; (ii) Ricoh UK Limited, a company registered in England under company number 01271033, with a registered office
at Ricoh House, 800 Pavilion Drive, Northampton, NN4 7YL; and (iii) Ricoh Capital Limited, a company registered in England under company number 03001351, with a registered office at 20 Triton Street, London, NW1 3BF Please consider the environment before printing
this e-mail <o:p></o:p></span></p>
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