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<p>Dear IT Team,</p>
<p>Please advise the case.</p>
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<div class="pre" style="margin: 0; padding: 0; font-family: monospace">Atas Perhatian dan kerjasamanya kami ucapkan terima kasih,<br /><br />Salam,<br />L Tiwi<br />Helpdesk <br />08111559141 (WA)<br />PT Modern Data Solusi <br />Jl. Sultan Hasanuddin No. 72</div>
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<p id="reply-intro">On 2023-10-11 18:19, Barnaby, Tristram wrote:</p>
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<p class="v1MsoNormal">Hi,</p>
<p class="v1MsoNormal"> </p>
<p class="v1MsoNormal">This device is missing the JAVA SD card when the board was replaced. It is required to install PCC4</p>
<p class="v1MsoNormal"> </p>
<p class="v1MsoNormal">Java Version</p>
<p class="v1MsoNormal"><img id="v1Picture_x0020_1" style="width: 2.525in; height: .325in;" src="cid:169707758565275951c7998431446649@moderndatasolusi.com" width="242" height="31" /></p>
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<p class="v1MsoNormal">When you arrive back at the customer’s tomorrow would you have the old PCB still on site? If not please bring a JAVA card with you so we can continue the install</p>
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<p class="v1MsoNormal">Kind Regards</p>
<p class="v1MsoNormal"> </p>
<p class="v1MsoNormal"> </p>
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<p class="v1MsoNormal"><span style="font-size: 10.0pt; mso-fareast-language: EN-GB;">Tristram Barnaby</span></p>
<p class="v1MsoNormal"><span style="font-size: 10.5pt; font-family: -apple-system; color: #242424; background: white; mso-fareast-language: EN-GB;">Managed Output Services</span><span style="mso-fareast-language: EN-GB;"></span></p>
<p class="v1MsoNormal"><span style="font-size: 10.0pt; mso-fareast-language: EN-GB;">BNY Mellon · Workplace Technology Support </span></p>
<p class="v1MsoNormal"><span style="font-size: 10.0pt; mso-fareast-language: EN-GB;">Cisco Jabba: <span style="color: red;">020 7163 7667 </span>| </span></p>
<p class="v1MsoNormal"><span style="font-size: 10.0pt; mso-fareast-language: EN-GB;">For Support Please Contact:</span></p>
<p class="v1MsoNormal"><span style="font-size: 10.0pt; mso-fareast-language: EN-GB;">Team Email: <span style="color: #4472c4;"><a href="mailto:Ricohadmin@bnymellon.com" rel="noreferrer"><span style="color: #4472c4;">Ricohadmin@bnymellon.com</span></a></span></span></p>
<p class="v1MsoNormal"><span style="mso-fareast-language: EN-GB;">APAC: </span><span style="font-size: 10.0pt; color: red; background: white; mso-fareast-language: EN-GB;">+65 6424 0399</span><span style="mso-fareast-language: EN-GB;"></span></p>
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<p class="v1MsoNormal"><strong><span style="mso-fareast-language: EN-GB;">From:</span></strong><span style="mso-fareast-language: EN-GB;"> Barnaby, Tristram <Tristram.Barnaby@bnymellon.com> <br /><strong>Sent:</strong> 11 October 2023 10:49<br /><strong>To:</strong> helpdesk@moderndatasolusi.com<br /><strong>Cc:</strong> EPG - Ricoh Onsite Support <RicohAdmin@bnymellon.com><br /><strong>Subject:</strong> Device Set </span></p>
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<p class="v1MsoNormal">Hi,</p>
<p class="v1MsoNormal"> </p>
<p class="v1MsoNormal">Please see attached and confirm once done</p>
<p class="v1MsoNormal"> </p>
<p class="v1MsoNormal">Kind Regards</p>
<p class="v1MsoNormal"> </p>
<p class="v1MsoNormal"><span style="font-size: 10.0pt; mso-fareast-language: EN-GB;">Tristram Barnaby</span></p>
<p class="v1MsoNormal"><span style="font-size: 10.5pt; font-family: -apple-system; color: #242424; background: white; mso-fareast-language: EN-GB;">Managed Output Services</span><span style="mso-fareast-language: EN-GB;"></span></p>
<p class="v1MsoNormal"><span style="font-size: 10.0pt; mso-fareast-language: EN-GB;">BNY Mellon · Workplace Technology Support </span></p>
<p class="v1MsoNormal"><span style="font-size: 10.0pt; mso-fareast-language: EN-GB;">Cisco Jabba: <span style="color: red;">020 7163 7667 </span>| </span></p>
<p class="v1MsoNormal"><span style="font-size: 10.0pt; mso-fareast-language: EN-GB;">For Support Please Contact:</span></p>
<p class="v1MsoNormal"><span style="font-size: 10.0pt; mso-fareast-language: EN-GB;">Team Email: <span style="color: #4472c4;"><a href="mailto:Ricohadmin@bnymellon.com" rel="noreferrer"><span style="color: #4472c4;">Ricohadmin@bnymellon.com</span></a></span></span></p>
<p class="v1MsoNormal"><span style="mso-fareast-language: EN-GB;">APAC: </span><span style="font-size: 10.0pt; color: red; background: white; mso-fareast-language: EN-GB;">+65 6424 0399</span><span style="mso-fareast-language: EN-GB;"></span></p>
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