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</o:shapelayout></xml><![endif]--></head><body lang=EN-ID link=blue vlink=purple style='word-wrap:break-word'><div class=WordSection1><p class=v1msonormal><span lang=EN-GB style='font-size:10.0pt;font-family:"Verdana",sans-serif'>Dear Tiwi<o:p></o:p></span></p><p class=v1msonormal><span lang=EN-GB style='font-size:10.0pt;font-family:"Verdana",sans-serif;background:yellow;mso-highlight:yellow'>This device is missing the JAVA SD card when the board was replaced</span><span lang=EN-GB style='font-size:10.0pt;font-family:"Verdana",sans-serif'>. It is required to install PCC4<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US style='mso-fareast-language:EN-US'>Balikin doooonk!!!! wkwkwkwkwkwk<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US style='mso-fareast-language:EN-US'><o:p> </o:p></span></p><div><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal><img width=241 height=238 style='width:2.5083in;height:2.4833in' id="Picture_x0020_2" src="cid:image003.jpg@01D9FCEF.B15BD870"><o:p></o:p></p></div><p class=MsoNormal><span lang=EN-US style='mso-fareast-language:EN-US'><o:p> </o:p></span></p><div><div style='border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0cm 0cm 0cm'><p class=MsoNormal><b><span lang=EN-US>From:</span></b><span lang=EN-US> helpdesk@moderndatasolusi.com <helpdesk@moderndatasolusi.com> <br><b>Sent:</b> 12 October 2023 09:26<br><b>To:</b> Barnaby, Tristram <Tristram.Barnaby@bnymellon.com>; It Team <it.team@moderndatasolusi.com>; Erik <erik@moderndatasolusi.com><br><b>Cc:</b> EPG - Ricoh Onsite Support <RicohAdmin@bnymellon.com>; Jayna Patel <Jayna.Patel@ricoh-gs.com>; 'Henry' <Henry.sutanto@moderndatasolusi.com>; Ely Rosa <ely.rosa@moderndatasolusi.com>; Gilang <gilang@moderndatasolusi.com><br><b>Subject:</b> Re: Device Set<o:p></o:p></span></p></div></div><p class=MsoNormal><o:p> </o:p></p><p><span style='font-size:10.0pt;font-family:"Verdana",sans-serif'>Dear IT Team,<o:p></o:p></span></p><p><span style='font-size:10.0pt;font-family:"Verdana",sans-serif'>Please advise the case.<o:p></o:p></span></p><p><span style='font-size:10.0pt;font-family:"Verdana",sans-serif'><o:p> </o:p></span></p><div id=signature><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Verdana",sans-serif'>---<o:p></o:p></span></p><div><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Courier New"'>Atas Perhatian dan kerjasamanya kami ucapkan terima kasih,<br><br>Salam,<br>L Tiwi<br>Helpdesk <br>08111559141 (WA)<br>PT Modern Data Solusi <br>Jl. Sultan Hasanuddin No. 72<o:p></o:p></span></p></div></div><p><span style='font-size:10.0pt;font-family:"Verdana",sans-serif'><o:p> </o:p></span></p><p id=reply-intro><span style='font-size:10.0pt;font-family:"Verdana",sans-serif'>On 2023-10-11 18:19, Barnaby, Tristram wrote:<o:p></o:p></span></p><blockquote style='border:none;border-left:solid #1010FF 1.5pt;padding:0cm 0cm 0cm 5.0pt;margin-left:0cm;margin-right:0cm'><div id=replybody1><div><div><p class=v1msonormal><span lang=EN-GB style='font-size:10.0pt;font-family:"Verdana",sans-serif'>Hi,<o:p></o:p></span></p><p class=v1msonormal><span lang=EN-GB style='font-size:10.0pt;font-family:"Verdana",sans-serif'> <o:p></o:p></span></p><p class=v1msonormal><span lang=EN-GB style='font-size:10.0pt;font-family:"Verdana",sans-serif'>This device is missing the JAVA SD card when the board was replaced. It is required to install PCC4<o:p></o:p></span></p><p class=v1msonormal><span lang=EN-GB style='font-size:10.0pt;font-family:"Verdana",sans-serif'> <o:p></o:p></span></p><p class=v1msonormal><span lang=EN-GB style='font-size:10.0pt;font-family:"Verdana",sans-serif'>Java Version<o:p></o:p></span></p><p class=v1msonormal><span lang=EN-GB style='font-size:10.0pt;font-family:"Verdana",sans-serif'><img width=242 height=31 style='width:2.5166in;height:.325in' id="v1Picture_x0020_1" src="cid:image004.jpg@01D9FCEF.B15BD870"></span><span lang=EN-GB style='font-size:10.0pt;font-family:"Verdana",sans-serif'><o:p></o:p></span></p><p class=v1msonormal><span lang=EN-GB style='font-size:10.0pt;font-family:"Verdana",sans-serif'> <o:p></o:p></span></p><p class=v1msonormal><span lang=EN-GB style='font-size:10.0pt;font-family:"Verdana",sans-serif'>When you arrive back at the customer’s tomorrow would you have the old PCB still on site? If not please bring a JAVA card with you so we can continue the install<o:p></o:p></span></p><p class=v1msonormal><span lang=EN-GB style='font-size:10.0pt;font-family:"Verdana",sans-serif'> <o:p></o:p></span></p><p class=v1msonormal><span lang=EN-GB style='font-size:10.0pt;font-family:"Verdana",sans-serif'>Kind Regards<o:p></o:p></span></p><p class=v1msonormal><span lang=EN-GB style='font-size:10.0pt;font-family:"Verdana",sans-serif'> <o:p></o:p></span></p><p class=v1msonormal><span lang=EN-GB style='font-size:10.0pt;font-family:"Verdana",sans-serif'> <o:p></o:p></span></p><div><p class=v1msonormal><span lang=EN-GB style='font-size:10.0pt;font-family:"Verdana",sans-serif;mso-fareast-language:EN-GB'>Tristram Barnaby</span><span lang=EN-GB style='font-size:10.0pt;font-family:"Verdana",sans-serif'><o:p></o:p></span></p><p class=v1msonormal><span lang=EN-GB style='font-size:10.5pt;font-family:-apple-system;color:#242424;background:white;mso-fareast-language:EN-GB'>Managed Output Services</span><span lang=EN-GB style='font-size:10.0pt;font-family:"Verdana",sans-serif'><o:p></o:p></span></p><p class=v1msonormal><span lang=EN-GB style='font-size:10.0pt;font-family:"Verdana",sans-serif;mso-fareast-language:EN-GB'>BNY Mellon · Workplace Technology Support </span><span lang=EN-GB style='font-size:10.0pt;font-family:"Verdana",sans-serif'><o:p></o:p></span></p><p class=v1msonormal><span lang=EN-GB style='font-size:10.0pt;font-family:"Verdana",sans-serif;mso-fareast-language:EN-GB'>Cisco Jabba: <span style='color:red'>020 7163 7667 </span>| </span><span lang=EN-GB style='font-size:10.0pt;font-family:"Verdana",sans-serif'><o:p></o:p></span></p><p class=v1msonormal><span lang=EN-GB style='font-size:10.0pt;font-family:"Verdana",sans-serif;mso-fareast-language:EN-GB'>For Support Please Contact:</span><span lang=EN-GB style='font-size:10.0pt;font-family:"Verdana",sans-serif'><o:p></o:p></span></p><p class=v1msonormal><span lang=EN-GB style='font-size:10.0pt;font-family:"Verdana",sans-serif;mso-fareast-language:EN-GB'>Team Email: <span style='color:#4472C4'><a href="mailto:Ricohadmin@bnymellon.com"><span style='color:#4472C4'>Ricohadmin@bnymellon.com</span></a></span></span><span lang=EN-GB style='font-size:10.0pt;font-family:"Verdana",sans-serif'><o:p></o:p></span></p><p class=v1msonormal><span lang=EN-GB style='font-size:10.0pt;font-family:"Verdana",sans-serif;mso-fareast-language:EN-GB'>APAC: <span style='color:red;background:white'>+65 6424 0399</span></span><span lang=EN-GB style='font-size:10.0pt;font-family:"Verdana",sans-serif'><o:p></o:p></span></p></div><p class=v1msonormal><span lang=EN-GB style='font-size:10.0pt;font-family:"Verdana",sans-serif'> <o:p></o:p></span></p><div><div style='border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0cm 0cm 0cm'><p class=v1msonormal><strong><span lang=EN-GB style='font-size:10.0pt;font-family:"Verdana",sans-serif;mso-fareast-language:EN-GB'>From:</span></strong><span lang=EN-GB style='font-size:10.0pt;font-family:"Verdana",sans-serif;mso-fareast-language:EN-GB'> Barnaby, Tristram <<a href="mailto:Tristram.Barnaby@bnymellon.com">Tristram.Barnaby@bnymellon.com</a>> <br><strong><span style='font-family:"Verdana",sans-serif'>Sent:</span></strong> 11 October 2023 10:49<br><strong><span style='font-family:"Verdana",sans-serif'>To:</span></strong> <a href="mailto:helpdesk@moderndatasolusi.com">helpdesk@moderndatasolusi.com</a><br><strong><span style='font-family:"Verdana",sans-serif'>Cc:</span></strong> EPG - Ricoh Onsite Support <<a href="mailto:RicohAdmin@bnymellon.com">RicohAdmin@bnymellon.com</a>><br><strong><span style='font-family:"Verdana",sans-serif'>Subject:</span></strong> Device Set </span><span lang=EN-GB style='font-size:10.0pt;font-family:"Verdana",sans-serif'><o:p></o:p></span></p></div></div><p class=v1msonormal><span lang=EN-GB style='font-size:10.0pt;font-family:"Verdana",sans-serif'> <o:p></o:p></span></p><p class=v1msonormal><span lang=EN-GB style='font-size:10.0pt;font-family:"Verdana",sans-serif'>Hi,<o:p></o:p></span></p><p class=v1msonormal><span lang=EN-GB style='font-size:10.0pt;font-family:"Verdana",sans-serif'> <o:p></o:p></span></p><p class=v1msonormal><span lang=EN-GB style='font-size:10.0pt;font-family:"Verdana",sans-serif'>Please see attached and confirm once done<o:p></o:p></span></p><p class=v1msonormal><span lang=EN-GB style='font-size:10.0pt;font-family:"Verdana",sans-serif'> <o:p></o:p></span></p><p class=v1msonormal><span lang=EN-GB style='font-size:10.0pt;font-family:"Verdana",sans-serif'>Kind Regards<o:p></o:p></span></p><p class=v1msonormal><span lang=EN-GB style='font-size:10.0pt;font-family:"Verdana",sans-serif'> <o:p></o:p></span></p><p class=v1msonormal><span lang=EN-GB style='font-size:10.0pt;font-family:"Verdana",sans-serif;mso-fareast-language:EN-GB'>Tristram Barnaby</span><span lang=EN-GB style='font-size:10.0pt;font-family:"Verdana",sans-serif'><o:p></o:p></span></p><p class=v1msonormal><span lang=EN-GB style='font-size:10.5pt;font-family:-apple-system;color:#242424;background:white;mso-fareast-language:EN-GB'>Managed Output Services</span><span lang=EN-GB style='font-size:10.0pt;font-family:"Verdana",sans-serif'><o:p></o:p></span></p><p class=v1msonormal><span lang=EN-GB style='font-size:10.0pt;font-family:"Verdana",sans-serif;mso-fareast-language:EN-GB'>BNY Mellon · Workplace Technology Support </span><span lang=EN-GB style='font-size:10.0pt;font-family:"Verdana",sans-serif'><o:p></o:p></span></p><p class=v1msonormal><span lang=EN-GB style='font-size:10.0pt;font-family:"Verdana",sans-serif;mso-fareast-language:EN-GB'>Cisco Jabba: <span style='color:red'>020 7163 7667 </span>| </span><span lang=EN-GB style='font-size:10.0pt;font-family:"Verdana",sans-serif'><o:p></o:p></span></p><p class=v1msonormal><span lang=EN-GB style='font-size:10.0pt;font-family:"Verdana",sans-serif;mso-fareast-language:EN-GB'>For Support Please Contact:</span><span lang=EN-GB style='font-size:10.0pt;font-family:"Verdana",sans-serif'><o:p></o:p></span></p><p class=v1msonormal><span lang=EN-GB style='font-size:10.0pt;font-family:"Verdana",sans-serif;mso-fareast-language:EN-GB'>Team Email: <span style='color:#4472C4'><a href="mailto:Ricohadmin@bnymellon.com"><span style='color:#4472C4'>Ricohadmin@bnymellon.com</span></a></span></span><span lang=EN-GB style='font-size:10.0pt;font-family:"Verdana",sans-serif'><o:p></o:p></span></p><p class=v1msonormal><span lang=EN-GB style='font-size:10.0pt;font-family:"Verdana",sans-serif;mso-fareast-language:EN-GB'>APAC: <span style='color:red;background:white'>+65 6424 0399</span></span><span lang=EN-GB style='font-size:10.0pt;font-family:"Verdana",sans-serif'><o:p></o:p></span></p><p class=v1msonormal><span lang=EN-GB style='font-size:10.0pt;font-family:"Verdana",sans-serif'> <o:p></o:p></span></p></div><div class=MsoNormal align=center style='text-align:center'><span lang=EN-GB style='font-size:10.0pt;font-family:"Verdana",sans-serif'><hr size=2 width="100%" align=center></span></div><p class=MsoNormal><em><span lang=EN-GB style='font-size:7.5pt;font-family:"Verdana",sans-serif;color:gray'>Notice: The information contained in this e-mail, and any attachment, is confidential and is intended solely for the use of the intended recipient. Access, copying, or re-use of the e-mail or any attachment, or any information contained therein, by any other person is not authorized. If you are not the intended recipient, please return the e-mail to the sender and delete it from your computer. Emails may be interfered with and may contain viruses or other defects. We provide no warranties in relation to these matters. For information on how to help protect yourself from fraud, including cyberfraud and other fraudulent activity, please visit our <a href="https://www.bnymellon.com/us/en/disclaimers/information-security-and-protection.html" target="_blank">Information Security and Protection Page.</a> Please refer to <a href="https://disclaimer.bnymellon.com/eu.htm" target="_blank">https://disclaimer.bnymellon.com/eu.htm</a> for certain disclosures relating to European legal entities. Please note that we may use tracking pixels to monitor your interaction with reports and data delivered via this email. To learn how BNY Mellon uses personal information, please read our <a href="https://www.bnymellon.com/us/en/data-privacy.html" target="_blank">Data Privacy Notice</a>. </span></em><span lang=EN-GB style='font-size:10.0pt;font-family:"Verdana",sans-serif'><o:p></o:p></span></p></div></div></blockquote></div></body></html>