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</o:shapelayout></xml><![endif]--></head><body lang=EN-ID link=blue vlink=purple style='word-wrap:break-word'><div class=WordSection1><p class=MsoNormal><b><u><span lang=EN-US style='mso-fareast-language:EN-US'>Hi Pak Andie,<o:p></o:p></span></u></b></p><p class=MsoNormal><span lang=EN-US style='mso-fareast-language:EN-US'>Mohon maaf atas ketidaknyamannya pak. <o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US style='mso-fareast-language:EN-US'><o:p> </o:p></span></p><p class=MsoNormal><span lang=EN-US style='mso-fareast-language:EN-US'>Saya akan cek dengan team perihal tidak terdetect nya kartu tersebut dan akan saya kabari secepatnya ya pak. <o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US style='mso-fareast-language:EN-US'><o:p> </o:p></span></p><p class=MsoNormal><span lang=EN-US style='mso-fareast-language:EN-US'>Terima kasih<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US style='mso-fareast-language:EN-US'><o:p> </o:p></span></p><div><p class=MsoNormal><span lang=EN-US style='font-size:10.0pt;font-family:"Tahoma",sans-serif'>Regards,<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US style='font-size:10.0pt;font-family:"Tahoma",sans-serif'>Soenwono Suprapto | GMA & Direct Dept Head<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US style='font-size:10.0pt;font-family:"Tahoma",sans-serif'>T: +62 21-27937489<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US style='font-size:10.0pt;font-family:"Tahoma",sans-serif'>F: +62 21-27937486<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US style='font-size:10.0pt;font-family:"Tahoma",sans-serif'>M: +62-87771697791<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US style='font-size:10.0pt;font-family:"Tahoma",sans-serif'><a href="http://www.moderndatasolusi.com/">www.moderndatasolusi.com</a><o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US style='font-size:10.0pt;font-family:"Tahoma",sans-serif'><o:p> </o:p></span></p><p class=MsoNormal><b><u><span lang=EN-US style='font-size:10.0pt;font-family:"Tahoma",sans-serif'>PT MODERN DATA SOLUSI <o:p></o:p></span></u></b></p><p class=MsoNormal><span lang=EN-US><a href="https://goo.gl/maps/ta17fqnTWbL2"><span style='font-size:10.0pt;font-family:"Arial",sans-serif;color:black;background:white;text-decoration:none'>JL. Sultan Iskandar Muda No. 29, Kebayoran Lama Utara, Kebayoran Lama - Jakarta Selatan 12240</span></a></span><span lang=EN-US style='font-size:10.0pt;font-family:"Arial",sans-serif;color:#222222;background:white'><o:p></o:p></span></p><p class=MsoNormal><span lang=EN-GB><img border=0 width=195 height=84 style='width:2.0312in;height:.875in' id="Picture_x0020_3" src="cid:image003.png@01DA0494.673E7BB0"></span><span lang=EN-US style='font-size:10.0pt;font-family:"Arial",sans-serif;color:#222222;background:white'><o:p></o:p></span></p></div><p class=MsoNormal><span lang=EN-US style='mso-fareast-language:EN-US'><o:p> </o:p></span></p><div><div style='border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0cm 0cm 0cm'><p class=MsoNormal><b><span lang=EN-US>From:</span></b><span lang=EN-US> Andie Novianto <ANOVIANTO@WSGC.com> <br><b>Sent:</b> Thursday, October 19, 2023 9:17 AM<br><b>To:</b> helpdesk@moderndatasolusi.com<br><b>Cc:</b> hadisaputra.4595@gmail.com; Soenwono <soenwono@moderndatasolusi.com>; Nadiyyah Yuniar <NYuniar@wsgc.com>; 'Henry' <Henry.sutanto@moderndatasolusi.com>; Gilang <gilang@moderndatasolusi.com><br><b>Subject:</b> RE: {EXT} Re: Card Reader di kantor Alam Sutera sering tidak terdetek.<o:p></o:p></span></p></div></div><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal><span lang=EN-US>Dear Team, <o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US><o:p> </o:p></span></p><p class=MsoNormal><span lang=EN-US>Terima kasih untuk kedatangannya untuk pengecekan mesin di hari Rabu. Namun, kebetulan pas kesana card reader pas kedetect. Jadi tidak ada issue or kendala.<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US>Cuman, pas kemarin ditanya kenapa card reader kadang tidak terdetect, teknisi tidak mengetahui.<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US>Malah per teknisi suruh tanya ke saya.<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US>Lah.. ini saya juga tidak tahu, makanya minta tolong ke teknisi Ricoh. Kok jadi malah lempar lemparan… ??<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US><o:p> </o:p></span></p><p class=MsoNormal><span lang=EN-US>Kalau saya lihat permasalahannya adalah ketika card reader tidak terdetect ( terlihat status card reader is not connected ), user pasti tidak bisa login pake kartu.<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US>Solusi sementara dari saya coba cabut tancep card readernya sampai card reader ke detect. Cuman terkadang tetap tidak bisa.<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US>Nah, ini yang saya tanyakan..<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US>Jangan sampai nanti pas user butuh print, ternyata card reader nya tidak terdetect… Dan juga tidak harus card reader di cabut tancep terus.. <o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US><o:p> </o:p></span></p><p class=MsoNormal><span lang=EN-US>Mohon bantuannya.<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US><o:p> </o:p></span></p><div><p class=MsoNormal><span lang=IN style='font-size:10.0pt;color:#44546A'><o:p> </o:p></span></p><p class=MsoNormal><span lang=IN style='font-size:10.0pt;color:#44546A'>Thank you.<o:p></o:p></span></p><p class=MsoNormal><span lang=IN style='font-size:10.0pt;color:#44546A'><o:p> </o:p></span></p><p class=MsoNormal><span lang=IN style='font-size:10.0pt;color:#44546A'>Regards,<o:p></o:p></span></p><p class=MsoNormal><b><span lang=IN style='font-size:10.0pt;color:#44546A'>Andie Novianto <o:p></o:p></span></b></p></div><p class=MsoNormal><span lang=EN-US><o:p> </o:p></span></p><div><div style='border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0cm 0cm 0cm'><p class=MsoNormal><b><span lang=EN-US>From:</span></b><span lang=EN-US> <a href="mailto:helpdesk@moderndatasolusi.com">helpdesk@moderndatasolusi.com</a> <<a href="mailto:helpdesk@moderndatasolusi.com">helpdesk@moderndatasolusi.com</a>> <br><b>Sent:</b> October 17, 2023 16:56<br><b>To:</b> Andie Novianto <<a href="mailto:ANOVIANTO@WSGC.com">ANOVIANTO@WSGC.com</a>><br><b>Cc:</b> <a href="mailto:hadisaputra.4595@gmail.com">hadisaputra.4595@gmail.com</a>; Soenwono <<a href="mailto:soenwono@moderndatasolusi.com">soenwono@moderndatasolusi.com</a>>; Nadiyyah Yuniar <<a href="mailto:NYuniar@wsgc.com">NYuniar@wsgc.com</a>>; 'Henry' <<a href="mailto:Henry.sutanto@moderndatasolusi.com">Henry.sutanto@moderndatasolusi.com</a>>; Gilang <<a href="mailto:gilang@moderndatasolusi.com">gilang@moderndatasolusi.com</a>><br><b>Subject:</b> {EXT} Re: Card Reader di kantor Alam Sutera sering tidak terdetek.<o:p></o:p></span></p></div></div><p class=MsoNormal><span lang=EN-US><o:p> </o:p></span></p><p><span lang=EN-US style='font-size:10.0pt;font-family:"Verdana",sans-serif'>Dear Pak Andie,<o:p></o:p></span></p><p><span lang=EN-US style='font-size:10.0pt;font-family:"Verdana",sans-serif'>Baik pak akan kamijadwalkan untuk pengecekannya esok hari.<o:p></o:p></span></p><p><span lang=EN-US style='font-size:10.0pt;font-family:"Verdana",sans-serif'><o:p> </o:p></span></p><p><span lang=EN-US style='font-size:10.0pt;font-family:"Verdana",sans-serif'><o:p> </o:p></span></p><div id=signature><p class=MsoNormal><span lang=EN-US style='font-size:10.0pt;font-family:"Verdana",sans-serif'>---<o:p></o:p></span></p><div><p class=MsoNormal><span lang=EN-US style='font-size:10.0pt;font-family:"Courier New"'>Atas Perhatian dan kerjasamanya kami ucapkan terima kasih,<br><br>Salam,<br>L Tiwi<br>Helpdesk <br>08111559141 (WA)<br>PT Modern Data Solusi <br>Jl. Sultan Hasanuddin No. 72<o:p></o:p></span></p></div></div><p><span lang=EN-US style='font-size:10.0pt;font-family:"Verdana",sans-serif'><o:p> </o:p></span></p><p id=reply-intro><span lang=EN-US style='font-size:10.0pt;font-family:"Verdana",sans-serif'>On 2023-10-17 16:42, Andie Novianto wrote:<o:p></o:p></span></p><blockquote style='border:none;border-left:solid #1010FF 1.5pt;padding:0cm 0cm 0cm 5.0pt;margin-left:0cm;margin-top:5.0pt;margin-right:0cm;margin-bottom:5.0pt'><div id=replybody1><div><div><p class=v1msonormal><span lang=EN-US style='font-size:10.0pt;font-family:"Verdana",sans-serif'>Dear Helpdesk team,<o:p></o:p></span></p><p class=v1msonormal><span lang=EN-US style='font-size:10.0pt;font-family:"Verdana",sans-serif'> <o:p></o:p></span></p><p class=v1msonormal><span lang=EN-US style='font-size:10.0pt;font-family:"Verdana",sans-serif'>Mohon bantuannya untuk pengecekan mesin printer di kantor Alam Sutera. Card reader sering tidak terdetect, akibatnya user tidak bisa login.<o:p></o:p></span></p><p class=v1msonormal><span lang=EN-US style='font-size:10.0pt;font-family:"Verdana",sans-serif'>Dilayar keluar seperti ini di awalnya.<o:p></o:p></span></p><p class=v1msonormal><span lang=EN-US style='font-size:10.0pt;font-family:"Verdana",sans-serif'> <o:p></o:p></span></p><p class=v1msonormal><span lang=EN-US style='font-size:10.0pt;font-family:"Verdana",sans-serif'><img border=0 width=562 height=250 style='width:5.8541in;height:2.6041in' id="v1Picture_x0020_2" src="cid:image001.jpg@01DA0494.924A8880"></span><span lang=EN-US style='font-size:10.0pt;font-family:"Verdana",sans-serif'><o:p></o:p></span></p><p class=v1msonormal><span lang=EN-US style='font-size:10.0pt;font-family:"Verdana",sans-serif'> <o:p></o:p></span></p><p class=v1msonormal><span lang=EN-US style='font-size:10.0pt;font-family:"Verdana",sans-serif'>Beberapa kali sempat berubah the USB device is not connected.<o:p></o:p></span></p><p class=v1msonormal><span lang=EN-US style='font-size:10.0pt;font-family:"Verdana",sans-serif'>Akibatnya user tidak bisa login menggunakan kartu.<o:p></o:p></span></p><p class=v1msonormal><span lang=EN-US style='font-size:10.0pt;font-family:"Verdana",sans-serif'> <o:p></o:p></span></p><p class=v1msonormal><span lang=EN-US style='font-size:10.0pt;font-family:"Verdana",sans-serif'>Mohon bantuannya untuk pengecekan segera besok, dikarenakan user tidak bisa menggunakan mesin.<o:p></o:p></span></p><p class=v1msonormal><span lang=EN-US style='font-size:10.0pt;font-family:"Verdana",sans-serif'>Terima kasih atas bantuannya.<o:p></o:p></span></p><p class=v1msonormal><span lang=EN-US style='font-size:10.0pt;font-family:"Verdana",sans-serif'> <o:p></o:p></span></p><p class=v1msonormal><span lang=EN-US style='font-size:10.0pt;font-family:"Verdana",sans-serif'> <o:p></o:p></span></p><p class=v1msonormal><span lang=EN-US style='font-size:10.0pt;font-family:"Verdana",sans-serif'>Notes: Untuk mesin di Surabaya juga sering keluar status seperti foto diatas, cuman tidak sampai berubah not connected.<o:p></o:p></span></p><p class=v1msonormal><span lang=EN-US style='font-size:10.0pt;font-family:"Verdana",sans-serif'>Mohon juga di advise untuk mesin di Surabaya jangan sampai kejadian card reader tidak terdetek.<o:p></o:p></span></p><p class=v1msonormal><span lang=EN-US style='font-size:10.0pt;font-family:"Verdana",sans-serif'> <o:p></o:p></span></p><p class=v1msonormal><span lang=EN-US style='font-size:10.0pt;font-family:"Verdana",sans-serif'> <o:p></o:p></span></p><p class=v1msonormal><span lang=EN-US style='font-size:10.0pt;font-family:"Verdana",sans-serif'>Regards,<o:p></o:p></span></p><p class=v1msonormal><strong><span lang=EN-US style='font-size:10.0pt;font-family:"Verdana",sans-serif'>Andie Novianto </span></strong><span lang=EN-US style='font-size:10.0pt;font-family:"Verdana",sans-serif'><o:p></o:p></span></p><p class=v1msonormal style='layout-grid-mode:char'><span lang=EN-US style='font-size:10.0pt;font-family:"Verdana",sans-serif'> <o:p></o:p></span></p><p class=v1msonormal style='layout-grid-mode:char'><span lang=EN-US style='font-size:10.0pt;font-family:"Verdana",sans-serif'><img border=0 width=229 height=52 style='width:2.3854in;height:.5416in' id="v1Picture_x0020_1" src="cid:image006.png@01DA0494.673E7BB0" alt="WSGO_Logo_Indonesia-04"></span><span lang=EN-US style='font-size:9.0pt;font-family:"Verdana",sans-serif;color:#595959;mso-fareast-language:IN'><br>Foreign Trade Representative Office </span><strong><span lang=EN-US style='font-size:10.0pt;font-family:"Calibri",sans-serif;color:gray;mso-fareast-language:IN'>WILLIAMS-SONOMA Singapore Pte. Ltd.</span></strong><span lang=EN-US style='font-size:10.0pt;font-family:"Verdana",sans-serif'><o:p></o:p></span></p><p class=v1msonormal style='margin-bottom:12.0pt;line-height:115%'><span lang=EN-US style='font-size:8.0pt;line-height:115%;font-family:"Verdana",sans-serif;color:black;mso-fareast-language:IN'>P : +62 31 7499 600 | M : +62 8123 10 5513 | <a href="mailto:anovianto@wsgc.com"><span style='color:#0563C1'>anovianto@wsgc.com</span></a> | <a href="http://www.williams-sonomainc.com/" target="_blank">www.williams-sonomainc.com</a> |</span><span lang=EN-US style='font-size:10.0pt;line-height:115%;font-family:"Verdana",sans-serif'><o:p></o:p></span></p><table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 width=504 style='width:377.85pt;border-collapse:collapse'><tr style='height:39.15pt'><td width=210 valign=top style='width:157.35pt;border-top:none;border-left:solid #5B9BD5 1.0pt;border-bottom:none;border-right:solid #5B9BD5 1.0pt;padding:0cm 5.4pt 0cm 5.4pt;height:39.15pt'><p class=v1msonormal style='line-height:115%'><span style='font-size:8.0pt;line-height:115%;color:#7F7F7F;mso-fareast-language:IN'>SURABAYA : <br>JL. Mayjend H.R. Muhammad 147, <br>Putat Gede, Sukomanunggal, Surabaya- 60189, Indonesia | P : +623199144620</span><o:p></o:p></p></td><td width=294 valign=top style='width:220.5pt;padding:0cm 5.4pt 0cm 5.4pt;height:39.15pt'><p class=v1msonormal><span style='font-size:8.0pt;color:#7F7F7F;mso-fareast-language:IN'>JAKARTA :<br></span><span style='font-size:8.0pt;color:#7F7F7F'>Kino Tower, 6th Fl.<br>Jl. Jalur Sutera Boulevard Alam Sutera No. 01, <br>Panunggangan Timur, Pinang, Tangerang 15143, </span><o:p></o:p></p><p class=v1msonormal><span style='font-size:8.0pt;color:#7F7F7F'>Indonesia |P : +622180604277</span><o:p></o:p></p></td></tr></table><p class=v1msonormal><span lang=EN-US style='font-size:10.0pt;font-family:"Verdana",sans-serif'> <o:p></o:p></span></p><p class=v1msonormal><span lang=EN-US style='font-size:10.0pt;font-family:"Verdana",sans-serif'> <o:p></o:p></span></p></div></div></div></blockquote></div></body></html>