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--></style><!--[if gte mso 9]><xml>
<o:shapedefaults v:ext="edit" spidmax="1026" />
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</head>
<body lang="EN-US" link="#0563C1" vlink="#954F72" style="word-wrap:break-word">
<div class="WordSection1">
<p class="MsoNormal"><span style="font-size:11.0pt">Thank you Sun Sun and please take note that you need to contact
<a id="OWAAMC98CF18DE8824A8787207FB452C1FB54" href="mailto:GSSC.GSK.Support@ricoh.es">
<span style="font-family:"Calibri",sans-serif;text-decoration:none">@'#res-GSSC.GSK.Support'</span></a> before leaving the site once you have confirmed that device is up and running + UAT is done.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">Hope that is clear and thank you for your support.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<div>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><b><span style="font-size:11.0pt;font-family:"Times New Roman",serif;color:#3B9B4B;mso-ligatures:standardcontextual;mso-fareast-language:JA">Advance Leave Notice:
</span></b><b><span style="font-size:11.0pt;font-family:"Times New Roman",serif;color:#2F5496;mso-ligatures:standardcontextual;mso-fareast-language:JA">Nil<o:p></o:p></span></b></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><b><span style="font-size:11.0pt;font-family:"Times New Roman",serif;color:#3B9B4B;mso-ligatures:standardcontextual;mso-fareast-language:JA">Public Holiday: </span></b><b><span style="font-size:11.0pt;font-family:"Times New Roman",serif;color:#2F5496;mso-ligatures:standardcontextual;mso-fareast-language:JA">
Nil </span></b><b><span style="font-size:11.0pt;font-family:"Times New Roman",serif;color:#2F5496;mso-fareast-language:JA"><o:p></o:p></span></b></p>
<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Times New Roman",serif;color:#2F5496;mso-ligatures:standardcontextual;mso-fareast-language:JA"><o:p> </o:p></span></b></p>
<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Times New Roman",serif;color:#2F5496;mso-ligatures:standardcontextual;mso-fareast-language:JA"><o:p> </o:p></span></b></p>
<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual"><o:p> </o:p></span></b></p>
<p class="MsoNormal" style="margin-bottom:6.0pt;text-autospace:none"><b><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">Thank you.</span></b><b><span style="font-family:"Times New Roman",serif;color:black;mso-ligatures:standardcontextual"><o:p></o:p></span></b></p>
<p class="MsoNormal" style="margin-bottom:6.0pt;text-autospace:none"><b><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">Patricia Foong
</span></b><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual"><br>
Senior Global Account Coordinator<br>
Ricoh Global Services Greater Asia Pacific<br>
Business Operation Division<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-bottom:6.0pt;text-autospace:none"><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">Mobile Phone : +6016 410 4493<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-bottom:12.0pt;text-autospace:none"><u><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#0070C0;mso-ligatures:standardcontextual"><a href="mailto:patricia.foong@ricoh.com.my"><span style="color:#0070C0">patricia.foong@ricoh.com.my</span></a></span></u><b><span style="font-size:11.0pt;color:#2F5496;mso-ligatures:standardcontextual"><o:p></o:p></span></b></p>
<p class="MsoNormal" style="margin-bottom:6.0pt;text-autospace:none"><b><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">RICOH (Malaysia) Sdn Bhd (10078-W)</span></b><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">
<o:p></o:p></span></p>
<p class="MsoNormal" style="text-autospace:none"><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">UG-D6, Level Upper Ground,<o:p></o:p></span></p>
<p class="MsoNormal" style="text-autospace:none"><span lang="DE" style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">Utropolis Suites 2, Jalan Kontraktor U1/14,<o:p></o:p></span></p>
<p class="MsoNormal" style="text-autospace:none"><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">40150 Shah Alam, Selangor,<o:p></o:p></span></p>
<p class="MsoNormal" style="text-autospace:none"><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">Malaysia.<o:p></o:p></span></p>
<p class="MsoNormal" style="line-height:105%"><span style="font-size:11.0pt;line-height:105%;font-family:"Arial",sans-serif;color:#666666;mso-ligatures:standardcontextual"><o:p> </o:p></span></p>
<p class="MsoNormal" style="line-height:105%"><span style="font-size:11.0pt;line-height:105%;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">Service Hotline: 1300 88 8228<o:p></o:p></span></p>
<p class="MsoNormal" style="line-height:105%"><span style="font-size:11.0pt;line-height:105%;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">Website:</span><span style="font-size:11.0pt;line-height:105%;font-family:"Arial",sans-serif;color:#666666;mso-ligatures:standardcontextual">
</span><span style="font-size:11.0pt;line-height:105%;font-family:"Arial",sans-serif;color:black;mso-ligatures:standardcontextual"><a href="http://www.ricoh.com.my/"><span style="color:blue">www.ricoh.com.my</span></a><o:p></o:p></span></p>
<p class="MsoNormal" style="margin-bottom:6.0pt;text-autospace:none"><u><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:blue;mso-ligatures:standardcontextual"><o:p><span style="text-decoration:none"> </span></o:p></span></u></p>
<p class="MsoNormal" style="line-height:105%"><a href="https://www.ricoh.com.my/"><span style="font-size:11.0pt;line-height:105%;color:black;text-decoration:none"><img border="0" width="600" height="184" style="width:6.25in;height:1.9166in" id="Picture_x0020_182" src="cid:image002.jpg@01DA0CB9.502165A0"></span></a><span style="font-size:11.0pt;line-height:105%;color:black;mso-ligatures:standardcontextual"><o:p></o:p></span></p>
<p class="MsoNormal" style="line-height:105%"><span style="font-size:11.0pt;line-height:105%;color:black;mso-ligatures:standardcontextual"><o:p> </o:p></span></p>
<p class="MsoNormal"><i><span style="font-size:9.0pt;color:#3F621F;mso-ligatures:standardcontextual">This message together with any attachments is confidential and intended solely for the person or entity to whom it is addressed. It contains information that
is confidential and that may be legally privileged. If you are not the intended recipient (or if you have received this message in error), please notify the sender immediately by replying to this message and delete this e-mail (and any other record of it)
from your system. Please do not copy or use it for any purpose. Recipient is advised to check this email and any attachments for the presence of trojans or viruses. The company accepts no liability for any damage caused by any virus transmitted by this email.<o:p></o:p></span></i></p>
</div>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<div>
<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in">
<p class="MsoNormal"><b><span style="font-size:11.0pt">From:</span></b><span style="font-size:11.0pt"> Soenwono <soenwono@moderndatasolusi.com>
<br>
<b>Sent:</b> Wednesday, November 1, 2023 11:37 AM<br>
<b>To:</b> Patricia Foong <Patricia.Foong@ricoh.com.my>; '#res-GSSC.GSK.Support' <GSSC.GSK.Support@ricoh.es><br>
<b>Cc:</b> Erik Reinaldo <Erik@moderndatasolusi.com>; Sara Bulgarelli <Sara.Bulgarelli@ricoh-gs.com>; it.team@moderndatasolusi.com; gilang@moderndatasolusi.com; idris@moderndatasolusi.com; Henry Sutanto <henry.sutanto@moderndatasolusi.com>; '#REU-GSK-IMACD'
<GSK-IMACD@ricoh-europe.com><br>
<b>Subject:</b> RE: RITM0688734 Tech refresh 4 devices Indonesia Jakarta<o:p></o:p></span></p>
</div>
</div>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><b><u><span style="font-size:11.0pt">Hi All,<o:p></o:p></span></u></b></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">My engineer visit GSK site around 11.00-16.00 Jakarta time. they will check and update<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">Thank you<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<div>
<p class="MsoNormal"><span style="font-family:"Tahoma",sans-serif">Regards,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Tahoma",sans-serif">Soenwono Suprapto | GMA & Direct Dept Head<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Tahoma",sans-serif">T: +62 21-27937489<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Tahoma",sans-serif">F: +62 21-27937486<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Tahoma",sans-serif">M: +62-87771697791<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Tahoma",sans-serif"><a href="http://www.moderndatasolusi.com/"><span style="color:blue">www.moderndatasolusi.com</span></a><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Tahoma",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><b><u><span style="font-family:"Tahoma",sans-serif">PT MODERN DATA SOLUSI
<o:p></o:p></span></u></b></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><a href="https://goo.gl/maps/ta17fqnTWbL2"><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:black;background:white;text-decoration:none">JL. Sultan Iskandar Muda No. 29, Kebayoran Lama Utara,
Kebayoran Lama - Jakarta Selatan 12240</span></a></span><span style="font-family:"Arial",sans-serif;color:#222222;background:white"><o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="font-size:11.0pt"><img border="0" width="195" height="84" style="width:2.0312in;height:.875in" id="_x0000_i1389" src="cid:image029.png@01DA0CB9.502165A0"></span><span style="font-family:"Arial",sans-serif;color:#222222;background:white"><o:p></o:p></span></p>
</div>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<div>
<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in">
<p class="MsoNormal"><b><span style="font-size:11.0pt">From:</span></b><span style="font-size:11.0pt"> Patricia Foong <<a href="mailto:Patricia.Foong@ricoh.com.my">Patricia.Foong@ricoh.com.my</a>>
<br>
<b>Sent:</b> 31 October 2023 14:18<br>
<b>To:</b> #res-GSSC.GSK.Support <<a href="mailto:GSSC.GSK.Support@ricoh.es">GSSC.GSK.Support@ricoh.es</a>><br>
<b>Cc:</b> Erik Reinaldo <<a href="mailto:Erik@moderndatasolusi.com">Erik@moderndatasolusi.com</a>>; Sara Bulgarelli <<a href="mailto:Sara.Bulgarelli@ricoh-gs.com">Sara.Bulgarelli@ricoh-gs.com</a>>;
<a href="mailto:it.team@moderndatasolusi.com">it.team@moderndatasolusi.com</a>; <a href="mailto:gilang@moderndatasolusi.com">
gilang@moderndatasolusi.com</a>; <a href="mailto:idris@moderndatasolusi.com">idris@moderndatasolusi.com</a>; Henry Sutanto <<a href="mailto:henry.sutanto@moderndatasolusi.com">henry.sutanto@moderndatasolusi.com</a>>; soenwono <<a href="mailto:soenwono@moderndatasolusi.com">soenwono@moderndatasolusi.com</a>>;
#REU-GSK-IMACD <<a href="mailto:GSK-IMACD@ricoh-europe.com">GSK-IMACD@ricoh-europe.com</a>><br>
<b>Subject:</b> RE: RITM0688734 Tech refresh 4 devices Indonesia Jakarta<o:p></o:p></span></p>
</div>
</div>
<p class="MsoNormal"><span lang="EN-ID"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">Got it Julien!<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">Dear Sun Sun,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">Can we expect an update on the situation upon your visit tomorrow via email, before end of business please.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">Kindly ensure that the device is up and running with user test.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">Thanks.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<div>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><b><span style="font-size:11.0pt;font-family:"Times New Roman",serif;color:#3B9B4B;mso-ligatures:standardcontextual;mso-fareast-language:JA">Advance Leave Notice:
</span></b><b><span style="font-size:11.0pt;font-family:"Times New Roman",serif;color:#2F5496;mso-ligatures:standardcontextual;mso-fareast-language:JA">Nil<o:p></o:p></span></b></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><b><span style="font-size:11.0pt;font-family:"Times New Roman",serif;color:#3B9B4B;mso-ligatures:standardcontextual;mso-fareast-language:JA">Public Holiday: </span></b><b><span style="font-size:11.0pt;font-family:"Times New Roman",serif;color:#2F5496;mso-ligatures:standardcontextual;mso-fareast-language:JA">
Nil </span></b><b><span style="font-size:11.0pt;font-family:"Times New Roman",serif;color:#2F5496;mso-fareast-language:JA"><o:p></o:p></span></b></p>
<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Times New Roman",serif;color:#2F5496;mso-ligatures:standardcontextual;mso-fareast-language:JA"><o:p> </o:p></span></b></p>
<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Times New Roman",serif;color:#2F5496;mso-ligatures:standardcontextual;mso-fareast-language:JA"><o:p> </o:p></span></b></p>
<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual"><o:p> </o:p></span></b></p>
<p class="MsoNormal" style="margin-bottom:6.0pt;text-autospace:none"><b><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">Thank you.</span></b><b><span style="font-family:"Times New Roman",serif;color:black;mso-ligatures:standardcontextual"><o:p></o:p></span></b></p>
<p class="MsoNormal" style="margin-bottom:6.0pt;text-autospace:none"><b><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">Patricia Foong
</span></b><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual"><br>
Senior Global Account Coordinator<br>
Ricoh Global Services Greater Asia Pacific<br>
Business Operation Division<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-bottom:6.0pt;text-autospace:none"><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">Mobile Phone : +6016 410 4493<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-bottom:12.0pt;text-autospace:none"><u><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#0070C0;mso-ligatures:standardcontextual"><a href="mailto:patricia.foong@ricoh.com.my"><span style="color:#0070C0">patricia.foong@ricoh.com.my</span></a></span></u><b><span style="font-size:11.0pt;color:#2F5496;mso-ligatures:standardcontextual"><o:p></o:p></span></b></p>
<p class="MsoNormal" style="margin-bottom:6.0pt;text-autospace:none"><b><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">RICOH (Malaysia) Sdn Bhd (10078-W)</span></b><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">
<o:p></o:p></span></p>
<p class="MsoNormal" style="text-autospace:none"><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">UG-D6, Level Upper Ground,<o:p></o:p></span></p>
<p class="MsoNormal" style="text-autospace:none"><span lang="DE" style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">Utropolis Suites 2, Jalan Kontraktor U1/14,<o:p></o:p></span></p>
<p class="MsoNormal" style="text-autospace:none"><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">40150 Shah Alam, Selangor,<o:p></o:p></span></p>
<p class="MsoNormal" style="text-autospace:none"><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">Malaysia.<o:p></o:p></span></p>
<p class="MsoNormal" style="line-height:105%"><span style="font-size:11.0pt;line-height:105%;font-family:"Arial",sans-serif;color:#666666;mso-ligatures:standardcontextual"><o:p> </o:p></span></p>
<p class="MsoNormal" style="line-height:105%"><span style="font-size:11.0pt;line-height:105%;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">Service Hotline: 1300 88 8228<o:p></o:p></span></p>
<p class="MsoNormal" style="line-height:105%"><span style="font-size:11.0pt;line-height:105%;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">Website:</span><span style="font-size:11.0pt;line-height:105%;font-family:"Arial",sans-serif;color:#666666;mso-ligatures:standardcontextual">
</span><span style="font-size:11.0pt;line-height:105%;font-family:"Arial",sans-serif;color:black;mso-ligatures:standardcontextual"><a href="http://www.ricoh.com.my/"><span style="color:blue">www.ricoh.com.my</span></a><o:p></o:p></span></p>
<p class="MsoNormal" style="margin-bottom:6.0pt;text-autospace:none"><u><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:blue;mso-ligatures:standardcontextual"><o:p><span style="text-decoration:none"> </span></o:p></span></u></p>
<p class="MsoNormal" style="line-height:105%"><a href="https://www.ricoh.com.my/"><span style="font-size:11.0pt;line-height:105%;color:black;text-decoration:none"><img border="0" width="600" height="184" style="width:6.25in;height:1.9166in" id="_x0000_i1388" src="cid:image002.jpg@01DA0CB9.502165A0"></span></a><span style="font-size:11.0pt;line-height:105%;color:black;mso-ligatures:standardcontextual"><o:p></o:p></span></p>
<p class="MsoNormal" style="line-height:105%"><span style="font-size:11.0pt;line-height:105%;color:black;mso-ligatures:standardcontextual"><o:p> </o:p></span></p>
<p class="MsoNormal"><i><span style="font-size:9.0pt;color:#3F621F;mso-ligatures:standardcontextual">This message together with any attachments is confidential and intended solely for the person or entity to whom it is addressed. It contains information that
is confidential and that may be legally privileged. If you are not the intended recipient (or if you have received this message in error), please notify the sender immediately by replying to this message and delete this e-mail (and any other record of it)
from your system. Please do not copy or use it for any purpose. Recipient is advised to check this email and any attachments for the presence of trojans or viruses. The company accepts no liability for any damage caused by any virus transmitted by this email.<o:p></o:p></span></i></p>
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<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<div>
<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in">
<p class="MsoNormal"><b><span style="font-size:11.0pt">From:</span></b><span style="font-size:11.0pt"> #res-GSSC.GSK.Support <<a href="mailto:GSSC.GSK.Support@ricoh.es">GSSC.GSK.Support@ricoh.es</a>>
<br>
<b>Sent:</b> Tuesday, October 31, 2023 3:10 PM<br>
<b>To:</b> Patricia Foong <<a href="mailto:Patricia.Foong@ricoh.com.my">Patricia.Foong@ricoh.com.my</a>><br>
<b>Cc:</b> Erik Reinaldo <<a href="mailto:Erik@moderndatasolusi.com">Erik@moderndatasolusi.com</a>>; Sara Bulgarelli <<a href="mailto:Sara.Bulgarelli@ricoh-gs.com">Sara.Bulgarelli@ricoh-gs.com</a>>;
<a href="mailto:it.team@moderndatasolusi.com">it.team@moderndatasolusi.com</a>; <a href="mailto:gilang@moderndatasolusi.com">
gilang@moderndatasolusi.com</a>; <a href="mailto:idris@moderndatasolusi.com">idris@moderndatasolusi.com</a>; Henry Sutanto <<a href="mailto:henry.sutanto@moderndatasolusi.com">henry.sutanto@moderndatasolusi.com</a>>; soenwono <<a href="mailto:soenwono@moderndatasolusi.com">soenwono@moderndatasolusi.com</a>>;
#REU-GSK-IMACD <<a href="mailto:GSK-IMACD@ricoh-europe.com">GSK-IMACD@ricoh-europe.com</a>>; #res-GSSC.GSK.Support <<a href="mailto:GSSC.GSK.Support@ricoh.es">GSSC.GSK.Support@ricoh.es</a>><br>
<b>Subject:</b> RE: RITM0688734 Tech refresh 4 devices Indonesia Jakarta<o:p></o:p></span></p>
</div>
</div>
<p class="MsoNormal"><o:p> </o:p></p>
<p align="center" style="margin:5.0pt;text-align:center"><span lang="ES" style="color:black">Internal<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="ES" style="font-size:11.0pt"><o:p> </o:p></span></p>
<div>
<p class="MsoNormal"><span lang="ES" style="font-size:11.0pt">Hi Patricia,<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="ES" style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="font-size:11.0pt">When and if they fix the Hardware issue on the device.<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="font-size:11.0pt">We have no more actions than the one we have already done on actual situation.<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="font-size:11.0pt">Next level of support hardware is the correct point of contact for figure out the hardware issue on the device.<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="font-size:11.0pt"><o:p> </o:p></span></p>
<div>
<p class="MsoNormal"><span lang="FR" style="font-family:"Arial",sans-serif">Best Regards,<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="FR" style="font-family:"Arial",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><b><span lang="FR" style="font-family:"Arial",sans-serif">Julien Franco Alain, Perego</span></b><span lang="FR" style="font-family:"Arial",sans-serif"><br>
</span><span lang="EN-GB" style="font-family:"Arial",sans-serif">Technical Support Specialist L2<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="font-family:"Arial",sans-serif">Global Solution Support Centre<span style="color:black"><br>
<b><br>
Ricoh Spain S.L.U.</b><br>
</span><u><span style="color:blue"><br>
</span></u></span><a href="http://www.ricoh.es/"><span lang="EN-GB" style="font-family:"Arial",sans-serif;color:blue;text-decoration:none"><img border="0" width="88" height="31" style="width:.9166in;height:.3229in" id="Picture_x0020_175" src="cid:image030.png@01DA0CB9.502165A0"></span></a><span lang="EN-GB" style="font-family:"Arial",sans-serif;color:black"><br>
</span><u><span lang="EN-GB" style="font-size:11.0pt;color:blue"><br>
</span></u><span lang="ES" style="font-size:11.0pt"><a href="http://www.facebook.com/ricohspain"><span lang="EN-GB" style="color:blue;text-decoration:none"><img border="0" width="24" height="24" style="width:.25in;height:.25in" id="Picture_x0020_178" src="cid:image031.png@01DA0CB9.502165A0"></span><span lang="EN-GB" style="color:blue"> </span></a></span><span lang="EN-GB" style="font-size:11.0pt;color:black"> </span><span lang="ES" style="font-size:11.0pt"><a href="http://www.twitter.com/ricohspain"><span lang="EN-GB" style="color:black;text-decoration:none"><img border="0" width="24" height="24" style="width:.25in;height:.25in" id="Picture_x0020_179" src="cid:image032.png@01DA0CB9.502165A0"></span><span lang="EN-GB" style="color:black"> </span></a></span><span lang="EN-GB" style="font-size:11.0pt;color:black"> </span><span lang="ES" style="font-size:11.0pt"><a href="http://www.youtube.com/ricohspain"><span lang="EN-GB" style="color:black;text-decoration:none"><img border="0" width="24" height="24" style="width:.25in;height:.25in" id="Picture_x0020_180" src="cid:image033.png@01DA0CB9.502165A0"></span><span lang="EN-GB" style="color:black"> </span></a></span><span lang="EN-GB" style="font-size:11.0pt;color:black"> </span><span lang="ES" style="font-size:11.0pt"><a href="http://www.linkedin.com/company/ricoh-espana-slu"><span lang="EN-GB" style="color:black;text-decoration:none"><img border="0" width="24" height="24" style="width:.25in;height:.25in" id="Picture_x0020_181" src="cid:image034.png@01DA0CB9.502165A0"></span><span lang="EN-GB" style="color:black"> </span></a></span><span lang="EN-GB" style="font-size:11.0pt"><o:p></o:p></span></p>
</div>
<p class="MsoNormal"><span lang="EN-GB" style="font-size:11.0pt"><o:p> </o:p></span></p>
<div>
<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in">
<p class="MsoNormal"><b><span style="font-size:11.0pt">From:</span></b><span style="font-size:11.0pt"> Patricia Foong <<a href="mailto:Patricia.Foong@ricoh.com.my">Patricia.Foong@ricoh.com.my</a>>
<br>
<b>Sent:</b> martes, 31 de octubre de 2023 8:05<br>
<b>To:</b> soenwono <<a href="mailto:soenwono@moderndatasolusi.com">soenwono@moderndatasolusi.com</a>>; #REU-GSK-IMACD <<a href="mailto:GSK-IMACD@ricoh-europe.com">GSK-IMACD@ricoh-europe.com</a>>; #res-GSSC.GSK.Support <<a href="mailto:GSSC.GSK.Support@ricoh.es">GSSC.GSK.Support@ricoh.es</a>><br>
<b>Cc:</b> Erik Reinaldo <<a href="mailto:Erik@moderndatasolusi.com">Erik@moderndatasolusi.com</a>>; Sara Bulgarelli <<a href="mailto:Sara.Bulgarelli@ricoh-gs.com">Sara.Bulgarelli@ricoh-gs.com</a>>;
<a href="mailto:it.team@moderndatasolusi.com">it.team@moderndatasolusi.com</a>; <a href="mailto:gilang@moderndatasolusi.com">
gilang@moderndatasolusi.com</a>; <a href="mailto:idris@moderndatasolusi.com">idris@moderndatasolusi.com</a>; Henry Sutanto <<a href="mailto:henry.sutanto@moderndatasolusi.com">henry.sutanto@moderndatasolusi.com</a>><br>
<b>Subject:</b> RE: RITM0688734 Tech refresh 4 devices Indonesia Jakarta<o:p></o:p></span></p>
</div>
</div>
<p class="MsoNormal"><span lang="ES"><o:p> </o:p></span></p>
<div style="border:solid #FFCACA 1.0pt;padding:12.0pt 12.0pt 12.0pt 12.0pt">
<p style="background:#FFCACA"><span style="font-size:10.0pt;color:black">This message was sent from an external source. Please be careful opening attachments/links or replying to sources you don’t know.</span><o:p></o:p></p>
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<div>
<p class="MsoNormal"><span style="font-size:11.0pt">Dear Sun Sun, <o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">Thanks for your update and please advise what time will the technician be onsite, thanks.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">Dear <a id="OWAAM1FFE4E282C014B8DABF290E23BB92513" href="mailto:GSSC.GSK.Support@ricoh.es">
<span style="font-family:"Calibri",sans-serif;text-decoration:none">@'#res-GSSC.GSK.Support'</span></a>,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">I believe the partner needs to contact GSSC when they are onsite?<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">Thanks.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<div>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><b><span style="font-size:11.0pt;font-family:"Times New Roman",serif;color:#3B9B4B;mso-ligatures:standardcontextual;mso-fareast-language:JA">Advance Leave Notice:
</span></b><b><span style="font-size:11.0pt;font-family:"Times New Roman",serif;color:#2F5496;mso-ligatures:standardcontextual;mso-fareast-language:JA">Nil<o:p></o:p></span></b></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><b><span style="font-size:11.0pt;font-family:"Times New Roman",serif;color:#3B9B4B;mso-ligatures:standardcontextual;mso-fareast-language:JA">Public Holiday: </span></b><b><span style="font-size:11.0pt;font-family:"Times New Roman",serif;color:#2F5496;mso-ligatures:standardcontextual;mso-fareast-language:JA">
Nil </span></b><b><span style="font-size:11.0pt;font-family:"Times New Roman",serif;color:#2F5496;mso-fareast-language:JA"><o:p></o:p></span></b></p>
<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Times New Roman",serif;color:#2F5496;mso-ligatures:standardcontextual;mso-fareast-language:JA"><o:p> </o:p></span></b></p>
<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Times New Roman",serif;color:#2F5496;mso-ligatures:standardcontextual;mso-fareast-language:JA"><o:p> </o:p></span></b></p>
<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual"><o:p> </o:p></span></b></p>
<p class="MsoNormal" style="margin-bottom:6.0pt;text-autospace:none"><b><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">Thank you.</span></b><b><span style="font-family:"Times New Roman",serif;color:black;mso-ligatures:standardcontextual"><o:p></o:p></span></b></p>
<p class="MsoNormal" style="margin-bottom:6.0pt;text-autospace:none"><b><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">Patricia Foong
</span></b><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual"><br>
Senior Global Account Coordinator<br>
Ricoh Global Services Greater Asia Pacific<br>
Business Operation Division<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-bottom:6.0pt;text-autospace:none"><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">Mobile Phone : +6016 410 4493<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-bottom:12.0pt;text-autospace:none"><u><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#0070C0;mso-ligatures:standardcontextual"><a href="mailto:patricia.foong@ricoh.com.my"><span style="color:#0070C0">patricia.foong@ricoh.com.my</span></a></span></u><b><span style="font-size:11.0pt;color:#2F5496;mso-ligatures:standardcontextual"><o:p></o:p></span></b></p>
<p class="MsoNormal" style="margin-bottom:6.0pt;text-autospace:none"><b><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">RICOH (Malaysia) Sdn Bhd (10078-W)</span></b><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">
<o:p></o:p></span></p>
<p class="MsoNormal" style="text-autospace:none"><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">UG-D6, Level Upper Ground,<o:p></o:p></span></p>
<p class="MsoNormal" style="text-autospace:none"><span lang="DE" style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">Utropolis Suites 2, Jalan Kontraktor U1/14,<o:p></o:p></span></p>
<p class="MsoNormal" style="text-autospace:none"><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">40150 Shah Alam, Selangor,<o:p></o:p></span></p>
<p class="MsoNormal" style="text-autospace:none"><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">Malaysia.<o:p></o:p></span></p>
<p class="MsoNormal" style="line-height:105%"><span style="font-size:11.0pt;line-height:105%;font-family:"Arial",sans-serif;color:#666666;mso-ligatures:standardcontextual"><o:p> </o:p></span></p>
<p class="MsoNormal" style="line-height:105%"><span style="font-size:11.0pt;line-height:105%;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">Service Hotline: 1300 88 8228<o:p></o:p></span></p>
<p class="MsoNormal" style="line-height:105%"><span style="font-size:11.0pt;line-height:105%;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">Website:</span><span style="font-size:11.0pt;line-height:105%;font-family:"Arial",sans-serif;color:#666666;mso-ligatures:standardcontextual">
</span><span style="font-size:11.0pt;line-height:105%;font-family:"Arial",sans-serif;color:black;mso-ligatures:standardcontextual"><a href="http://www.ricoh.com.my/"><span style="color:blue">www.ricoh.com.my</span></a><o:p></o:p></span></p>
<p class="MsoNormal" style="margin-bottom:6.0pt;text-autospace:none"><u><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:blue;mso-ligatures:standardcontextual"><o:p><span style="text-decoration:none"> </span></o:p></span></u></p>
<p class="MsoNormal" style="line-height:105%"><a href="https://www.ricoh.com.my/"><span style="font-size:11.0pt;line-height:105%;color:black;text-decoration:none"><img border="0" width="600" height="184" style="width:6.25in;height:1.9166in" id="Picture_x0020_174" src="cid:image002.jpg@01DA0CB9.502165A0"></span></a><span style="font-size:11.0pt;line-height:105%;color:black;mso-ligatures:standardcontextual"><o:p></o:p></span></p>
<p class="MsoNormal" style="line-height:105%"><span style="font-size:11.0pt;line-height:105%;color:black;mso-ligatures:standardcontextual"><o:p> </o:p></span></p>
<p class="MsoNormal"><i><span style="font-size:9.0pt;color:#3F621F;mso-ligatures:standardcontextual">This message together with any attachments is confidential and intended solely for the person or entity to whom it is addressed. It contains information that
is confidential and that may be legally privileged. If you are not the intended recipient (or if you have received this message in error), please notify the sender immediately by replying to this message and delete this e-mail (and any other record of it)
from your system. Please do not copy or use it for any purpose. Recipient is advised to check this email and any attachments for the presence of trojans or viruses. The company accepts no liability for any damage caused by any virus transmitted by this email.<o:p></o:p></span></i></p>
</div>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<div>
<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in">
<p class="MsoNormal"><b><span style="font-size:11.0pt">From:</span></b><span style="font-size:11.0pt"> Soenwono <<a href="mailto:soenwono@moderndatasolusi.com">soenwono@moderndatasolusi.com</a>>
<br>
<b>Sent:</b> Tuesday, October 31, 2023 2:53 PM<br>
<b>To:</b> Patricia Foong <<a href="mailto:Patricia.Foong@ricoh.com.my">Patricia.Foong@ricoh.com.my</a>>; '#REU-GSK-IMACD' <<a href="mailto:GSK-IMACD@ricoh-europe.com">GSK-IMACD@ricoh-europe.com</a>>; '#res-GSSC.GSK.Support' <<a href="mailto:GSSC.GSK.Support@ricoh.es">GSSC.GSK.Support@ricoh.es</a>><br>
<b>Cc:</b> Erik Reinaldo <<a href="mailto:Erik@moderndatasolusi.com">Erik@moderndatasolusi.com</a>>; Sara Bulgarelli <<a href="mailto:Sara.Bulgarelli@ricoh-gs.com">Sara.Bulgarelli@ricoh-gs.com</a>>;
<a href="mailto:it.team@moderndatasolusi.com">it.team@moderndatasolusi.com</a>; <a href="mailto:gilang@moderndatasolusi.com">
gilang@moderndatasolusi.com</a>; <a href="mailto:idris@moderndatasolusi.com">idris@moderndatasolusi.com</a>; Henry Sutanto <<a href="mailto:henry.sutanto@moderndatasolusi.com">henry.sutanto@moderndatasolusi.com</a>><br>
<b>Subject:</b> RE: RITM0688734 Tech refresh 4 devices Indonesia Jakarta<o:p></o:p></span></p>
</div>
</div>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><b><u><span style="font-size:11.0pt">Hi Pat,<o:p></o:p></span></u></b></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">Sorry, we will schedule engineer visit to GSK tomorrow. I will ask them to check and see if SLNX is active or not.
<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">Thank you. <o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<div>
<p class="MsoNormal"><span style="font-family:"Tahoma",sans-serif">Regards,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Tahoma",sans-serif">Soenwono Suprapto | GMA & Direct Dept Head<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Tahoma",sans-serif">T: +62 21-27937489<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Tahoma",sans-serif">F: +62 21-27937486<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Tahoma",sans-serif">M: +62-87771697791<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Tahoma",sans-serif"><a href="http://www.moderndatasolusi.com/"><span style="color:blue">www.moderndatasolusi.com</span></a><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Tahoma",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><b><u><span style="font-family:"Tahoma",sans-serif">PT MODERN DATA SOLUSI
<o:p></o:p></span></u></b></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><a href="https://goo.gl/maps/ta17fqnTWbL2"><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:black;background:white;text-decoration:none">JL. Sultan Iskandar Muda No. 29, Kebayoran Lama Utara,
Kebayoran Lama - Jakarta Selatan 12240</span></a></span><span style="font-family:"Arial",sans-serif;color:#222222;background:white"><o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="font-size:11.0pt"><img border="0" width="195" height="84" style="width:2.0312in;height:.875in" id="_x0000_i1381" src="cid:image029.png@01DA0CB9.502165A0"></span><span style="font-family:"Arial",sans-serif;color:#222222;background:white"><o:p></o:p></span></p>
</div>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<div>
<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in">
<p class="MsoNormal"><b><span style="font-size:11.0pt">From:</span></b><span style="font-size:11.0pt"> Patricia Foong <<a href="mailto:Patricia.Foong@ricoh.com.my">Patricia.Foong@ricoh.com.my</a>>
<br>
<b>Sent:</b> Tuesday, October 31, 2023 8:13 AM<br>
<b>To:</b> #REU-GSK-IMACD <<a href="mailto:GSK-IMACD@ricoh-europe.com">GSK-IMACD@ricoh-europe.com</a>>; #res-GSSC.GSK.Support <<a href="mailto:GSSC.GSK.Support@ricoh.es">GSSC.GSK.Support@ricoh.es</a>>; soenwono <<a href="mailto:soenwono@moderndatasolusi.com">soenwono@moderndatasolusi.com</a>><br>
<b>Cc:</b> Erik Reinaldo <<a href="mailto:Erik@moderndatasolusi.com">Erik@moderndatasolusi.com</a>>; Sara Bulgarelli <<a href="mailto:Sara.Bulgarelli@ricoh-gs.com">Sara.Bulgarelli@ricoh-gs.com</a>>;
<a href="mailto:it.team@moderndatasolusi.com">it.team@moderndatasolusi.com</a>; <a href="mailto:gilang@moderndatasolusi.com">
gilang@moderndatasolusi.com</a>; <a href="mailto:idris@moderndatasolusi.com">idris@moderndatasolusi.com</a>; Henry Sutanto <<a href="mailto:henry.sutanto@moderndatasolusi.com">henry.sutanto@moderndatasolusi.com</a>><br>
<b>Subject:</b> RE: RITM0688734 Tech refresh 4 devices Indonesia Jakarta<o:p></o:p></span></p>
</div>
</div>
<p class="MsoNormal"><span lang="EN-ID"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">Dear Sun Sun,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">Please allow me to top up..you are suppose to confirm on the onsite visit to RGS as you only mentioned either Mon and Tue?<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">Kindly provide an update on the status of MP 305 if it is working well especially on SLNX.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">Can we expect your update within today so that we could have the IMAC-D updated.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">Thanks.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<div>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><b><span style="font-size:11.0pt;font-family:"Times New Roman",serif;color:#3B9B4B;mso-ligatures:standardcontextual;mso-fareast-language:JA">Advance Leave Notice:
</span></b><b><span style="font-size:11.0pt;font-family:"Times New Roman",serif;color:#2F5496;mso-ligatures:standardcontextual;mso-fareast-language:JA">Nil<o:p></o:p></span></b></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><b><span style="font-size:11.0pt;font-family:"Times New Roman",serif;color:#3B9B4B;mso-ligatures:standardcontextual;mso-fareast-language:JA">Public Holiday: </span></b><b><span style="font-size:11.0pt;font-family:"Times New Roman",serif;color:#2F5496;mso-ligatures:standardcontextual;mso-fareast-language:JA">
Nil </span></b><b><span style="font-size:11.0pt;font-family:"Times New Roman",serif;color:#2F5496;mso-fareast-language:JA"><o:p></o:p></span></b></p>
<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Times New Roman",serif;color:#2F5496;mso-ligatures:standardcontextual;mso-fareast-language:JA"><o:p> </o:p></span></b></p>
<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Times New Roman",serif;color:#2F5496;mso-ligatures:standardcontextual;mso-fareast-language:JA"><o:p> </o:p></span></b></p>
<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual"><o:p> </o:p></span></b></p>
<p class="MsoNormal" style="margin-bottom:6.0pt;text-autospace:none"><b><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">Thank you.</span></b><b><span style="font-family:"Times New Roman",serif;color:black;mso-ligatures:standardcontextual"><o:p></o:p></span></b></p>
<p class="MsoNormal" style="margin-bottom:6.0pt;text-autospace:none"><b><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">Patricia Foong
</span></b><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual"><br>
Senior Global Account Coordinator<br>
Ricoh Global Services Greater Asia Pacific<br>
Business Operation Division<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-bottom:6.0pt;text-autospace:none"><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">Mobile Phone : +6016 410 4493<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-bottom:12.0pt;text-autospace:none"><u><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#0070C0;mso-ligatures:standardcontextual"><a href="mailto:patricia.foong@ricoh.com.my"><span style="color:#0070C0">patricia.foong@ricoh.com.my</span></a></span></u><b><span style="font-size:11.0pt;color:#2F5496;mso-ligatures:standardcontextual"><o:p></o:p></span></b></p>
<p class="MsoNormal" style="margin-bottom:6.0pt;text-autospace:none"><b><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">RICOH (Malaysia) Sdn Bhd (10078-W)</span></b><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">
<o:p></o:p></span></p>
<p class="MsoNormal" style="text-autospace:none"><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">UG-D6, Level Upper Ground,<o:p></o:p></span></p>
<p class="MsoNormal" style="text-autospace:none"><span lang="DE" style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">Utropolis Suites 2, Jalan Kontraktor U1/14,<o:p></o:p></span></p>
<p class="MsoNormal" style="text-autospace:none"><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">40150 Shah Alam, Selangor,<o:p></o:p></span></p>
<p class="MsoNormal" style="text-autospace:none"><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">Malaysia.<o:p></o:p></span></p>
<p class="MsoNormal" style="line-height:105%"><span style="font-size:11.0pt;line-height:105%;font-family:"Arial",sans-serif;color:#666666;mso-ligatures:standardcontextual"><o:p> </o:p></span></p>
<p class="MsoNormal" style="line-height:105%"><span style="font-size:11.0pt;line-height:105%;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">Service Hotline: 1300 88 8228<o:p></o:p></span></p>
<p class="MsoNormal" style="line-height:105%"><span style="font-size:11.0pt;line-height:105%;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">Website:</span><span style="font-size:11.0pt;line-height:105%;font-family:"Arial",sans-serif;color:#666666;mso-ligatures:standardcontextual">
</span><span style="font-size:11.0pt;line-height:105%;font-family:"Arial",sans-serif;color:black;mso-ligatures:standardcontextual"><a href="http://www.ricoh.com.my/"><span style="color:blue">www.ricoh.com.my</span></a><o:p></o:p></span></p>
<p class="MsoNormal" style="margin-bottom:6.0pt;text-autospace:none"><u><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:blue;mso-ligatures:standardcontextual"><o:p><span style="text-decoration:none"> </span></o:p></span></u></p>
<p class="MsoNormal" style="line-height:105%"><a href="https://www.ricoh.com.my/"><span style="font-size:11.0pt;line-height:105%;color:black;text-decoration:none"><img border="0" width="600" height="184" style="width:6.25in;height:1.9166in" id="_x0000_i1380" src="cid:image002.jpg@01DA0CB9.502165A0"></span></a><span style="font-size:11.0pt;line-height:105%;color:black;mso-ligatures:standardcontextual"><o:p></o:p></span></p>
<p class="MsoNormal" style="line-height:105%"><span style="font-size:11.0pt;line-height:105%;color:black;mso-ligatures:standardcontextual"><o:p> </o:p></span></p>
<p class="MsoNormal"><i><span style="font-size:9.0pt;color:#3F621F;mso-ligatures:standardcontextual">This message together with any attachments is confidential and intended solely for the person or entity to whom it is addressed. It contains information that
is confidential and that may be legally privileged. If you are not the intended recipient (or if you have received this message in error), please notify the sender immediately by replying to this message and delete this e-mail (and any other record of it)
from your system. Please do not copy or use it for any purpose. Recipient is advised to check this email and any attachments for the presence of trojans or viruses. The company accepts no liability for any damage caused by any virus transmitted by this email.<o:p></o:p></span></i></p>
</div>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<div>
<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in">
<p class="MsoNormal"><b><span style="font-size:11.0pt">From:</span></b><span style="font-size:11.0pt"> #REU-GSK-IMACD <<a href="mailto:GSK-IMACD@ricoh-europe.com">GSK-IMACD@ricoh-europe.com</a>>
<br>
<b>Sent:</b> Monday, October 30, 2023 10:13 PM<br>
<b>To:</b> Patricia Foong <<a href="mailto:Patricia.Foong@ricoh.com.my">Patricia.Foong@ricoh.com.my</a>>; #res-GSSC.GSK.Support <<a href="mailto:GSSC.GSK.Support@ricoh.es">GSSC.GSK.Support@ricoh.es</a>>; soenwono <<a href="mailto:soenwono@moderndatasolusi.com">soenwono@moderndatasolusi.com</a>><br>
<b>Cc:</b> Erik Reinaldo <<a href="mailto:Erik@moderndatasolusi.com">Erik@moderndatasolusi.com</a>>; Sara Bulgarelli <<a href="mailto:Sara.Bulgarelli@ricoh-gs.com">Sara.Bulgarelli@ricoh-gs.com</a>>; #REU-GSK-IMACD <<a href="mailto:GSK-IMACD@ricoh-europe.com">GSK-IMACD@ricoh-europe.com</a>>;
<a href="mailto:it.team@moderndatasolusi.com">it.team@moderndatasolusi.com</a>; <a href="mailto:gilang@moderndatasolusi.com">
gilang@moderndatasolusi.com</a>; <a href="mailto:idris@moderndatasolusi.com">idris@moderndatasolusi.com</a>; Henry Sutanto <<a href="mailto:henry.sutanto@moderndatasolusi.com">henry.sutanto@moderndatasolusi.com</a>><br>
<b>Subject:</b> RE: RITM0688734 Tech refresh 4 devices Indonesia Jakarta<o:p></o:p></span></p>
</div>
</div>
<p class="MsoNormal"><o:p> </o:p></p>
<p align="center" style="margin:5.0pt;text-align:center"><span style="color:black">Internal<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<div>
<p class="MsoNormal"><span style="font-size:11.0pt">Hi <a id="OWAAMB7617648E0DB4067A970E2E5CA89C8DA" href="mailto:soenwono@moderndatasolusi.com">
<span style="font-family:"Calibri",sans-serif;text-decoration:none">@soenwono</span></a>,
<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">Can you please advise on the below? Has the card reader been installed? Is it all working?
<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">“JKAMFP006 MP 305 SPF (G583P550237) installed, issue on card reader (Field tech on the case)”<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">Please confirm.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">Thank you<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<div>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;vertical-align:baseline">
<span style="font-size:11.0pt;mso-fareast-language:PL">Kind regards,<o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;vertical-align:baseline">
<b><span lang="EN-GB" style="font-size:11.0pt;font-family:"Arial",sans-serif;color:black">Irena Kniazielska</span></b><span lang="EN-GB" style="font-size:11.0pt;font-family:"Arial",sans-serif"><br>
<span style="color:black">Global Account Administrator</span><br>
<b><span style="color:black">Ricoh Business Services Polska Sp. z o.o.</span></b><br>
<span style="color:black">Olivia Business Centre</span><br>
<span style="color:black">Al. Grunwaldzka 472C</span><br>
<span style="color:black">80-309</span> Gdansk<br>
<span style="color:black">Poland</span><u><span style="color:blue"><br>
</span><span style="color:#4472C4">irena.kniazielska</span></u></span><span lang="PL" style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#4472C4"><a href="mailto:Name.surname@ricoh-europe.com" target="_blank"><span lang="EN-GB" style="color:#4472C4">@ricoh-europe.com</span></a></span><span lang="EN-GB" style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#4472C4"><br>
<u><a href="http://www.ricoh-europe.com/"><span style="color:#4472C4">www.ricoh-europe.com</span></a></u></span><span lang="EN-GB" style="font-family:"Arial",sans-serif"><o:p></o:p></span></p>
<p class="MsoNormal" style="margin-bottom:6.0pt"><b><span lang="EN-GB" style="font-size:11.0pt;font-family:"Book Antiqua",serif;color:#C00000">Annual leave planned:</span></b><span lang="EN-GB" style="font-size:11.0pt;font-family:"Book Antiqua",serif;color:#C00000">
</span><b><span style="font-size:9.0pt;font-family:"Arial",sans-serif;color:#00B050"><o:p></o:p></span></b></p>
<p class="MsoNormal"><b><span style="font-size:10.5pt;font-family:"Century",serif;color:red;mso-fareast-language:PL"><o:p> </o:p></span></b></p>
<p class="MsoNormal" style="text-autospace:none"><a href="http://www.ricoh-europe.com/"><span lang="EN-GB" style="font-size:11.0pt;font-family:"Arial",sans-serif;color:blue;text-decoration:none"><img border="0" width="88" height="31" style="width:.9166in;height:.3229in" id="_x0000_i1379" src="cid:image030.png@01DA0CB9.502165A0"></span></a><b><span lang="EN-GB" style="font-size:11.0pt;font-family:"Arial",sans-serif"><o:p></o:p></span></b></p>
<p class="MsoNormal"><span lang="EN-GB" style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><a href="http://www.facebook.com/ricoheurope"><span lang="EN-GB" style="font-size:11.0pt;font-family:"Arial",sans-serif;color:blue;text-decoration:none"><img border="0" width="24" height="24" style="width:.25in;height:.25in" id="Picture_x0020_171" src="cid:image031.png@01DA0CB9.502165A0"></span></a><span lang="EN-GB" style="font-size:11.0pt;font-family:"Arial",sans-serif;color:black"> <a href="http://www.twitter.com/ricoheurope"><span style="color:black;text-decoration:none"><img border="0" width="24" height="24" style="width:.25in;height:.25in" id="Picture_x0020_172" src="cid:image032.png@01DA0CB9.502165A0"></span><span style="color:black"> </span></a> <a href="http://www.youtube.com/ricoheurope"><span style="color:black;text-decoration:none"><img border="0" width="24" height="24" style="width:.25in;height:.25in" id="Picture_x0020_173" src="cid:image033.png@01DA0CB9.502165A0"></span><span style="color:black"> </span></a> </span><span lang="EN-GB" style="font-family:"Arial",sans-serif;color:black"><o:p></o:p></span></p>
</div>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<div>
<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in">
<p class="MsoNormal"><b><span style="font-size:11.0pt">From:</span></b><span style="font-size:11.0pt"> Patricia Foong <<a href="mailto:Patricia.Foong@ricoh.com.my">Patricia.Foong@ricoh.com.my</a>>
<br>
<b>Sent:</b> Friday, October 27, 2023 4:54 PM<br>
<b>To:</b> #res-GSSC.GSK.Support <<a href="mailto:GSSC.GSK.Support@ricoh.es">GSSC.GSK.Support@ricoh.es</a>>; soenwono <<a href="mailto:soenwono@moderndatasolusi.com">soenwono@moderndatasolusi.com</a>><br>
<b>Cc:</b> Erik Reinaldo <<a href="mailto:Erik@moderndatasolusi.com">Erik@moderndatasolusi.com</a>>; Sara Bulgarelli <<a href="mailto:Sara.Bulgarelli@ricoh-gs.com">Sara.Bulgarelli@ricoh-gs.com</a>>; #REU-GSK-IMACD <<a href="mailto:GSK-IMACD@ricoh-europe.com">GSK-IMACD@ricoh-europe.com</a>>;
<a href="mailto:it.team@moderndatasolusi.com">it.team@moderndatasolusi.com</a>; <a href="mailto:gilang@moderndatasolusi.com">
gilang@moderndatasolusi.com</a>; <a href="mailto:idris@moderndatasolusi.com">idris@moderndatasolusi.com</a>; Henry Sutanto <<a href="mailto:henry.sutanto@moderndatasolusi.com">henry.sutanto@moderndatasolusi.com</a>><br>
<b>Subject:</b> RE: RITM0688734 Tech refresh 4 devices Indonesia Jakarta<o:p></o:p></span></p>
</div>
</div>
<p class="MsoNormal"><o:p> </o:p></p>
<p align="center" style="margin:5.0pt;text-align:center"><span style="color:black">Internal<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<div>
<div style="border:solid #FFCACA 1.0pt;padding:12.0pt 12.0pt 12.0pt 12.0pt">
<p style="background:#FFCACA"><span style="font-size:10.0pt;color:black">This message was sent from an external source. Please be careful opening attachments/links or replying to sources you don’t know.</span><o:p></o:p></p>
</div>
<div>
<p class="MsoNormal"><span style="font-size:11.0pt">Dear <a id="OWAAM78281C93553D419C8BED124F9041642E" href="mailto:GSSC.GSK.Support@ricoh.es">
<span style="font-family:"Calibri",sans-serif;text-decoration:none">@#res-GSSC.GSK.Support</span></a>, good day.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">Thank you for your swift reply and can you help me to understand better..<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">Does that mean the device is fully installed with SLNX and it should be up and running well now?<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><u><span style="font-size:11.0pt">Dear PTM team</span></u><span style="font-size:11.0pt">, good day.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">Can you please ensure that the user tested the functionality of the printer and printing is working well on next Monday, thanks.
<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"> <o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<div>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><b><span style="font-size:11.0pt;font-family:"Times New Roman",serif;color:#3B9B4B;mso-ligatures:standardcontextual;mso-fareast-language:JA">Advance Leave Notice:
</span></b><b><span style="font-size:11.0pt;font-family:"Times New Roman",serif;color:#2F5496;mso-ligatures:standardcontextual;mso-fareast-language:JA">Nil<o:p></o:p></span></b></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><b><span style="font-size:11.0pt;font-family:"Times New Roman",serif;color:#3B9B4B;mso-ligatures:standardcontextual;mso-fareast-language:JA">Public Holiday: </span></b><b><span style="font-size:11.0pt;font-family:"Times New Roman",serif;color:#2F5496;mso-ligatures:standardcontextual;mso-fareast-language:JA">
Nil </span></b><b><span style="font-size:11.0pt;font-family:"Times New Roman",serif;color:#2F5496;mso-fareast-language:JA"><o:p></o:p></span></b></p>
<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Times New Roman",serif;color:#2F5496;mso-ligatures:standardcontextual;mso-fareast-language:JA"><o:p> </o:p></span></b></p>
<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Times New Roman",serif;color:#2F5496;mso-ligatures:standardcontextual;mso-fareast-language:JA"><o:p> </o:p></span></b></p>
<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual"><o:p> </o:p></span></b></p>
<p class="MsoNormal" style="margin-bottom:6.0pt;text-autospace:none"><b><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">Thank you.</span></b><b><span style="font-family:"Times New Roman",serif;color:black;mso-ligatures:standardcontextual"><o:p></o:p></span></b></p>
<p class="MsoNormal" style="margin-bottom:6.0pt;text-autospace:none"><b><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">Patricia Foong
</span></b><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual"><br>
Senior Global Account Coordinator<br>
Ricoh Global Services Greater Asia Pacific<br>
Business Operation Division<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-bottom:6.0pt;text-autospace:none"><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">Mobile Phone : +6016 410 4493<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-bottom:12.0pt;text-autospace:none"><u><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#0070C0;mso-ligatures:standardcontextual"><a href="mailto:patricia.foong@ricoh.com.my"><span style="color:#0070C0">patricia.foong@ricoh.com.my</span></a></span></u><b><span style="font-size:11.0pt;color:#2F5496;mso-ligatures:standardcontextual"><o:p></o:p></span></b></p>
<p class="MsoNormal" style="margin-bottom:6.0pt;text-autospace:none"><b><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">RICOH (Malaysia) Sdn Bhd (10078-W)</span></b><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">
<o:p></o:p></span></p>
<p class="MsoNormal" style="text-autospace:none"><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">UG-D6, Level Upper Ground,<o:p></o:p></span></p>
<p class="MsoNormal" style="text-autospace:none"><span lang="DE" style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">Utropolis Suites 2, Jalan Kontraktor U1/14,<o:p></o:p></span></p>
<p class="MsoNormal" style="text-autospace:none"><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">40150 Shah Alam, Selangor,<o:p></o:p></span></p>
<p class="MsoNormal" style="text-autospace:none"><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">Malaysia.<o:p></o:p></span></p>
<p class="MsoNormal" style="line-height:105%"><span style="font-size:11.0pt;line-height:105%;font-family:"Arial",sans-serif;color:#666666;mso-ligatures:standardcontextual"><o:p> </o:p></span></p>
<p class="MsoNormal" style="line-height:105%"><span style="font-size:11.0pt;line-height:105%;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">Service Hotline: 1300 88 8228<o:p></o:p></span></p>
<p class="MsoNormal" style="line-height:105%"><span style="font-size:11.0pt;line-height:105%;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">Website:</span><span style="font-size:11.0pt;line-height:105%;font-family:"Arial",sans-serif;color:#666666;mso-ligatures:standardcontextual">
</span><span style="font-size:11.0pt;line-height:105%;font-family:"Arial",sans-serif;color:black;mso-ligatures:standardcontextual"><a href="http://www.ricoh.com.my/"><span style="color:blue">www.ricoh.com.my</span></a><o:p></o:p></span></p>
<p class="MsoNormal" style="margin-bottom:6.0pt;text-autospace:none"><u><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:blue;mso-ligatures:standardcontextual"><o:p><span style="text-decoration:none"> </span></o:p></span></u></p>
<p class="MsoNormal" style="line-height:105%"><a href="https://www.ricoh.com.my/"><span style="font-size:11.0pt;line-height:105%;color:black;text-decoration:none"><img border="0" width="600" height="184" style="width:6.25in;height:1.9166in" id="_x0000_i1375" src="cid:image002.jpg@01DA0CB9.502165A0"></span></a><span style="font-size:11.0pt;line-height:105%;color:black;mso-ligatures:standardcontextual"><o:p></o:p></span></p>
<p class="MsoNormal" style="line-height:105%"><span style="font-size:11.0pt;line-height:105%;color:black;mso-ligatures:standardcontextual"><o:p> </o:p></span></p>
<p class="MsoNormal"><i><span style="font-size:9.0pt;color:#3F621F;mso-ligatures:standardcontextual">This message together with any attachments is confidential and intended solely for the person or entity to whom it is addressed. It contains information that
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from your system. Please do not copy or use it for any purpose. Recipient is advised to check this email and any attachments for the presence of trojans or viruses. The company accepts no liability for any damage caused by any virus transmitted by this email.<o:p></o:p></span></i></p>
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<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<div>
<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in">
<p class="MsoNormal"><b><span style="font-size:11.0pt">From:</span></b><span style="font-size:11.0pt"> #res-GSSC.GSK.Support <<a href="mailto:GSSC.GSK.Support@ricoh.es">GSSC.GSK.Support@ricoh.es</a>>
<br>
<b>Sent:</b> Friday, October 27, 2023 9:26 PM<br>
<b>To:</b> soenwono <<a href="mailto:soenwono@moderndatasolusi.com">soenwono@moderndatasolusi.com</a>>; Patricia Foong <<a href="mailto:Patricia.Foong@ricoh.com.my">Patricia.Foong@ricoh.com.my</a>><br>
<b>Cc:</b> Erik Reinaldo <<a href="mailto:Erik@moderndatasolusi.com">Erik@moderndatasolusi.com</a>>; Sara Bulgarelli <<a href="mailto:Sara.Bulgarelli@ricoh-gs.com">Sara.Bulgarelli@ricoh-gs.com</a>>; #REU-GSK-IMACD <<a href="mailto:GSK-IMACD@ricoh-europe.com">GSK-IMACD@ricoh-europe.com</a>>;
<a href="mailto:it.team@moderndatasolusi.com">it.team@moderndatasolusi.com</a>; <a href="mailto:gilang@moderndatasolusi.com">
gilang@moderndatasolusi.com</a>; #res-GSSC.GSK.Support <<a href="mailto:GSSC.GSK.Support@ricoh.es">GSSC.GSK.Support@ricoh.es</a>>;
<a href="mailto:idris@moderndatasolusi.com">idris@moderndatasolusi.com</a>; Henry Sutanto <<a href="mailto:henry.sutanto@moderndatasolusi.com">henry.sutanto@moderndatasolusi.com</a>><br>
<b>Subject:</b> RE: RITM0688734 Tech refresh 4 devices Indonesia Jakarta<o:p></o:p></span></p>
</div>
</div>
<p class="MsoNormal"><o:p> </o:p></p>
<p align="center" style="margin:5.0pt;text-align:center"><span lang="ES" style="color:black">Internal<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="ES" style="font-size:11.0pt"><o:p> </o:p></span></p>
<div>
<p class="MsoNormal"><span lang="ES" style="font-size:11.0pt">Hi,<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="ES" style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="font-size:11.0pt">The remote control panel not works, check and fix it.<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="font-size:11.0pt">After uninstall manually the SLNX package and more of one hour of install SLNX (when need 10-30 min)<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="font-size:11.0pt">The device have SLNX up and running but I have to start the package manually one by one after 5 min the device restart.<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="font-size:11.0pt">The device not seems able to react quickly on start and allow SLNX to start well.<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="font-size:11.0pt">Again is hardware issue to you to find out, I suppose your next level of support have already check and give you the relative advise of what to do if not works again.<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="font-size:11.0pt">I can suppose if the device going to be rebooted SLNX not going to works.<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="font-size:11.0pt">In any case the current status is:<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="font-size:11.0pt"><img border="0" width="1443" height="181" style="width:15.0312in;height:1.8854in" id="Picture_x0020_168" src="cid:image035.png@01DA0CB9.502165A0"></span><span lang="EN-GB" style="font-size:11.0pt"><o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="font-size:11.0pt"><o:p> </o:p></span></p>
<div>
<p class="MsoNormal"><span lang="FR" style="font-family:"Arial",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="FR" style="font-family:"Arial",sans-serif">Best Regards,<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="FR" style="font-family:"Arial",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><b><span lang="FR" style="font-family:"Arial",sans-serif">Julien Franco Alain, Perego</span></b><span lang="FR" style="font-family:"Arial",sans-serif"><br>
</span><span lang="EN-GB" style="font-family:"Arial",sans-serif">Technical Support Specialist L2<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="font-family:"Arial",sans-serif">Global Solution Support Centre<span style="color:black"><br>
<b><br>
Ricoh Spain S.L.U.</b><br>
</span><u><span style="color:blue"><br>
</span></u></span><a href="http://www.ricoh.es/"><span lang="EN-GB" style="font-family:"Arial",sans-serif;color:blue;text-decoration:none"><img border="0" width="88" height="31" style="width:.9166in;height:.3229in" id="_x0000_i1373" src="cid:image030.png@01DA0CB9.502165A0"></span></a><span lang="EN-GB" style="font-family:"Arial",sans-serif;color:black"><br>
</span><u><span lang="EN-GB" style="font-size:11.0pt;color:blue"><br>
</span></u><span lang="ES" style="font-size:11.0pt"><a href="http://www.facebook.com/ricohspain"><span lang="EN-GB" style="color:blue;text-decoration:none"><img border="0" width="24" height="24" style="width:.25in;height:.25in" id="Picture_x0020_164" src="cid:image031.png@01DA0CB9.502165A0"></span><span lang="EN-GB" style="color:blue"> </span></a></span><span lang="EN-GB" style="font-size:11.0pt;color:black"> </span><span lang="ES" style="font-size:11.0pt"><a href="http://www.twitter.com/ricohspain"><span lang="EN-GB" style="color:black;text-decoration:none"><img border="0" width="24" height="24" style="width:.25in;height:.25in" id="Picture_x0020_165" src="cid:image032.png@01DA0CB9.502165A0"></span><span lang="EN-GB" style="color:black"> </span></a></span><span lang="EN-GB" style="font-size:11.0pt;color:black"> </span><span lang="ES" style="font-size:11.0pt"><a href="http://www.youtube.com/ricohspain"><span lang="EN-GB" style="color:black;text-decoration:none"><img border="0" width="24" height="24" style="width:.25in;height:.25in" id="Picture_x0020_166" src="cid:image033.png@01DA0CB9.502165A0"></span><span lang="EN-GB" style="color:black"> </span></a></span><span lang="EN-GB" style="font-size:11.0pt;color:black"> </span><span lang="ES" style="font-size:11.0pt"><a href="http://www.linkedin.com/company/ricoh-espana-slu"><span lang="EN-GB" style="color:black;text-decoration:none"><img border="0" width="24" height="24" style="width:.25in;height:.25in" id="Picture_x0020_167" src="cid:image034.png@01DA0CB9.502165A0"></span><span lang="EN-GB" style="color:black"> </span></a></span><span lang="EN-GB" style="font-size:11.0pt"><o:p></o:p></span></p>
</div>
<p class="MsoNormal"><span lang="EN-GB" style="font-size:11.0pt"><o:p> </o:p></span></p>
<div>
<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in">
<p class="MsoNormal"><b><span style="font-size:11.0pt">From:</span></b><span style="font-size:11.0pt"> Soenwono <<a href="mailto:soenwono@moderndatasolusi.com">soenwono@moderndatasolusi.com</a>>
<br>
<b>Sent:</b> viernes, 27 de octubre de 2023 13:30<br>
<b>To:</b> Patricia Foong Swee See <<a href="mailto:Patricia.Foong@ricoh.com.my">Patricia.Foong@ricoh.com.my</a>>; #res-GSSC.GSK.Support <<a href="mailto:GSSC.GSK.Support@ricoh.es">GSSC.GSK.Support@ricoh.es</a>>;
<a href="mailto:idris@moderndatasolusi.com">idris@moderndatasolusi.com</a>; 'Henry Sutanto' <<a href="mailto:henry.sutanto@moderndatasolusi.com">henry.sutanto@moderndatasolusi.com</a>><br>
<b>Cc:</b> 'Erik Reinaldo' <<a href="mailto:Erik@moderndatasolusi.com">Erik@moderndatasolusi.com</a>>; Sara Bulgarelli <<a href="mailto:Sara.Bulgarelli@ricoh-gs.com">Sara.Bulgarelli@ricoh-gs.com</a>>; #REU-GSK-IMACD <<a href="mailto:GSK-IMACD@ricoh-europe.com">GSK-IMACD@ricoh-europe.com</a>>;
<a href="mailto:it.team@moderndatasolusi.com">it.team@moderndatasolusi.com</a>; <a href="mailto:gilang@moderndatasolusi.com">
gilang@moderndatasolusi.com</a><br>
<b>Subject:</b> RE: RITM0688734 Tech refresh 4 devices Indonesia Jakarta<br>
<b>Importance:</b> High<o:p></o:p></span></p>
</div>
</div>
<p class="MsoNormal"><span lang="ES"><o:p> </o:p></span></p>
<div style="border:solid #FFCACA 1.0pt;padding:12.0pt 12.0pt 12.0pt 12.0pt">
<p style="background:#FFCACA"><span lang="EN-ID" style="font-size:10.0pt;color:black">This message was sent from an external source. Please be careful opening attachments/links or replying to sources you don’t know.</span><span lang="EN-ID"><o:p></o:p></span></p>
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<div>
<p class="MsoNormal"><b><u><span style="font-size:11.0pt">Hi GSSC team,<o:p></o:p></span></u></b></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">Updates from my engineer team is they already re-configured MP305 SPF. Please check and try to push the SLNX again on Monday.
<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">I will schedule engineer to be on GSK site on Monday 10.00-17.00<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">Thank you<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<div>
<p class="MsoNormal"><span style="font-family:"Tahoma",sans-serif">Regards,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Tahoma",sans-serif">Soenwono Suprapto | GMA & Direct Dept Head<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Tahoma",sans-serif">T: +62 21-27937489<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Tahoma",sans-serif">F: +62 21-27937486<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Tahoma",sans-serif">M: +62-87771697791<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Tahoma",sans-serif"><a href="http://www.moderndatasolusi.com/"><span style="color:blue">www.moderndatasolusi.com</span></a><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Tahoma",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><b><u><span style="font-family:"Tahoma",sans-serif">PT MODERN DATA SOLUSI
<o:p></o:p></span></u></b></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><a href="https://goo.gl/maps/ta17fqnTWbL2"><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:black;background:white;text-decoration:none">JL. Sultan Iskandar Muda No. 29, Kebayoran Lama Utara,
Kebayoran Lama - Jakarta Selatan 12240</span></a></span><span style="font-family:"Arial",sans-serif;color:#222222;background:white"><o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="font-size:11.0pt"><img border="0" width="195" height="84" style="width:2.0312in;height:.875in" id="Picture_x0020_160" src="cid:image029.png@01DA0CB9.502165A0"></span><span style="font-family:"Arial",sans-serif;color:#222222;background:white"><o:p></o:p></span></p>
</div>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<div>
<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in">
<p class="MsoNormal"><b><span style="font-size:11.0pt">From:</span></b><span style="font-size:11.0pt"> Patricia Foong <<a href="mailto:Patricia.Foong@ricoh.com.my">Patricia.Foong@ricoh.com.my</a>>
<br>
<b>Sent:</b> Friday, October 27, 2023 5:28 PM<br>
<b>To:</b> soenwono <<a href="mailto:soenwono@moderndatasolusi.com">soenwono@moderndatasolusi.com</a>>; '#res-GSSC.GSK.Support' <<a href="mailto:GSSC.GSK.Support@ricoh.es">GSSC.GSK.Support@ricoh.es</a>>;
<a href="mailto:idris@moderndatasolusi.com">idris@moderndatasolusi.com</a>; Henry Sutanto <<a href="mailto:henry.sutanto@moderndatasolusi.com">henry.sutanto@moderndatasolusi.com</a>><br>
<b>Cc:</b> Erik Reinaldo <<a href="mailto:Erik@moderndatasolusi.com">Erik@moderndatasolusi.com</a>>; Sara Bulgarelli <<a href="mailto:Sara.Bulgarelli@ricoh-gs.com">Sara.Bulgarelli@ricoh-gs.com</a>>; '#REU-GSK-IMACD' <<a href="mailto:GSK-IMACD@ricoh-europe.com">GSK-IMACD@ricoh-europe.com</a>>;
<a href="mailto:it.team@moderndatasolusi.com">it.team@moderndatasolusi.com</a>; <a href="mailto:gilang@moderndatasolusi.com">
gilang@moderndatasolusi.com</a><br>
<b>Subject:</b> RE: RITM0688734 Tech refresh 4 devices Indonesia Jakarta<o:p></o:p></span></p>
</div>
</div>
<p class="MsoNormal"><span lang="EN-ID"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">Dear Sun Sun,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">Thanks for your kind confirmation that IM C400F is up and running with SLNX working.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">As for MP 305SPF, the configuration issue has taken more than a week (at least) to be rectified!<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">Please send a technician on <b>
<u><span style="color:#C55A11">30<sup>th</sup> Oct, next Monday</span></u></b><span style="color:#C55A11">
</span>without further delay and do revert the progress.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">We cannot close this IMAC-D due to MP 305SPF and SLNX must be in place.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">Thanks.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<div>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><b><span style="font-size:11.0pt;font-family:"Times New Roman",serif;color:#3B9B4B;mso-ligatures:standardcontextual;mso-fareast-language:JA">Advance Leave Notice:
</span></b><b><span style="font-size:11.0pt;font-family:"Times New Roman",serif;color:#2F5496;mso-ligatures:standardcontextual;mso-fareast-language:JA">Nil<o:p></o:p></span></b></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><b><span style="font-size:11.0pt;font-family:"Times New Roman",serif;color:#3B9B4B;mso-ligatures:standardcontextual;mso-fareast-language:JA">Public Holiday: </span></b><b><span style="font-size:11.0pt;font-family:"Times New Roman",serif;color:#2F5496;mso-ligatures:standardcontextual;mso-fareast-language:JA">
Nil </span></b><b><span style="font-size:11.0pt;font-family:"Times New Roman",serif;color:#2F5496;mso-fareast-language:JA"><o:p></o:p></span></b></p>
<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Times New Roman",serif;color:#2F5496;mso-ligatures:standardcontextual;mso-fareast-language:JA"><o:p> </o:p></span></b></p>
<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Times New Roman",serif;color:#2F5496;mso-ligatures:standardcontextual;mso-fareast-language:JA"><o:p> </o:p></span></b></p>
<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual"><o:p> </o:p></span></b></p>
<p class="MsoNormal" style="margin-bottom:6.0pt;text-autospace:none"><b><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">Thank you.</span></b><b><span style="font-family:"Times New Roman",serif;color:black;mso-ligatures:standardcontextual"><o:p></o:p></span></b></p>
<p class="MsoNormal" style="margin-bottom:6.0pt;text-autospace:none"><b><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">Patricia Foong
</span></b><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual"><br>
Senior Global Account Coordinator<br>
Ricoh Global Services Greater Asia Pacific<br>
Business Operation Division<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-bottom:6.0pt;text-autospace:none"><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">Mobile Phone : +6016 410 4493<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-bottom:12.0pt;text-autospace:none"><u><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#0070C0;mso-ligatures:standardcontextual"><a href="mailto:patricia.foong@ricoh.com.my"><span style="color:#0070C0">patricia.foong@ricoh.com.my</span></a></span></u><b><span style="font-size:11.0pt;color:#2F5496;mso-ligatures:standardcontextual"><o:p></o:p></span></b></p>
<p class="MsoNormal" style="margin-bottom:6.0pt;text-autospace:none"><b><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">RICOH (Malaysia) Sdn Bhd (10078-W)</span></b><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">
<o:p></o:p></span></p>
<p class="MsoNormal" style="text-autospace:none"><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">UG-D6, Level Upper Ground,<o:p></o:p></span></p>
<p class="MsoNormal" style="text-autospace:none"><span lang="DE" style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">Utropolis Suites 2, Jalan Kontraktor U1/14,<o:p></o:p></span></p>
<p class="MsoNormal" style="text-autospace:none"><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">40150 Shah Alam, Selangor,<o:p></o:p></span></p>
<p class="MsoNormal" style="text-autospace:none"><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">Malaysia.<o:p></o:p></span></p>
<p class="MsoNormal" style="line-height:105%"><span style="font-size:11.0pt;line-height:105%;font-family:"Arial",sans-serif;color:#666666;mso-ligatures:standardcontextual"><o:p> </o:p></span></p>
<p class="MsoNormal" style="line-height:105%"><span style="font-size:11.0pt;line-height:105%;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">Service Hotline: 1300 88 8228<o:p></o:p></span></p>
<p class="MsoNormal" style="line-height:105%"><span style="font-size:11.0pt;line-height:105%;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">Website:</span><span style="font-size:11.0pt;line-height:105%;font-family:"Arial",sans-serif;color:#666666;mso-ligatures:standardcontextual">
</span><span style="font-size:11.0pt;line-height:105%;font-family:"Arial",sans-serif;color:black;mso-ligatures:standardcontextual"><a href="http://www.ricoh.com.my/"><span style="color:blue">www.ricoh.com.my</span></a><o:p></o:p></span></p>
<p class="MsoNormal" style="margin-bottom:6.0pt;text-autospace:none"><u><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:blue;mso-ligatures:standardcontextual"><o:p><span style="text-decoration:none"> </span></o:p></span></u></p>
<p class="MsoNormal" style="line-height:105%"><a href="https://www.ricoh.com.my/"><span style="font-size:11.0pt;line-height:105%;color:black;text-decoration:none"><img border="0" width="600" height="184" style="width:6.25in;height:1.9166in" id="_x0000_i1367" src="cid:image002.jpg@01DA0CB9.502165A0"></span></a><span style="font-size:11.0pt;line-height:105%;color:black;mso-ligatures:standardcontextual"><o:p></o:p></span></p>
<p class="MsoNormal" style="line-height:105%"><span style="font-size:11.0pt;line-height:105%;color:black;mso-ligatures:standardcontextual"><o:p> </o:p></span></p>
<p class="MsoNormal"><i><span style="font-size:9.0pt;color:#3F621F;mso-ligatures:standardcontextual">This message together with any attachments is confidential and intended solely for the person or entity to whom it is addressed. It contains information that
is confidential and that may be legally privileged. If you are not the intended recipient (or if you have received this message in error), please notify the sender immediately by replying to this message and delete this e-mail (and any other record of it)
from your system. Please do not copy or use it for any purpose. Recipient is advised to check this email and any attachments for the presence of trojans or viruses. The company accepts no liability for any damage caused by any virus transmitted by this email.<o:p></o:p></span></i></p>
</div>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<div>
<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in">
<p class="MsoNormal"><b><span style="font-size:11.0pt">From:</span></b><span style="font-size:11.0pt"> Soenwono <<a href="mailto:soenwono@moderndatasolusi.com">soenwono@moderndatasolusi.com</a>>
<br>
<b>Sent:</b> Friday, October 27, 2023 6:01 PM<br>
<b>To:</b> '#res-GSSC.GSK.Support' <<a href="mailto:GSSC.GSK.Support@ricoh.es">GSSC.GSK.Support@ricoh.es</a>>; Patricia Foong <<a href="mailto:Patricia.Foong@ricoh.com.my">Patricia.Foong@ricoh.com.my</a>>;
<a href="mailto:idris@moderndatasolusi.com">idris@moderndatasolusi.com</a>; Henry Sutanto <<a href="mailto:henry.sutanto@moderndatasolusi.com">henry.sutanto@moderndatasolusi.com</a>><br>
<b>Cc:</b> Erik Reinaldo <<a href="mailto:Erik@moderndatasolusi.com">Erik@moderndatasolusi.com</a>>; Sara Bulgarelli <<a href="mailto:Sara.Bulgarelli@ricoh-gs.com">Sara.Bulgarelli@ricoh-gs.com</a>>; '#REU-GSK-IMACD' <<a href="mailto:GSK-IMACD@ricoh-europe.com">GSK-IMACD@ricoh-europe.com</a>>;
<a href="mailto:it.team@moderndatasolusi.com">it.team@moderndatasolusi.com</a>; <a href="mailto:gilang@moderndatasolusi.com">
gilang@moderndatasolusi.com</a><br>
<b>Subject:</b> RE: RITM0688734 Tech refresh 4 devices Indonesia Jakarta<o:p></o:p></span></p>
</div>
</div>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><b><u><span style="font-size:11.0pt">Hi Nigel,<o:p></o:p></span></u></b></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">New card reader is completely installed and working well in IMC 300F. user has tested and no issue in tapping (picture captured below)<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><img border="0" width="790" height="444" style="width:8.2291in;height:4.625in" id="Picture_x0020_159" src="cid:image036.jpg@01DA0CB9.502165A0"></span><span style="font-size:11.0pt"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><img border="0" width="790" height="444" style="width:8.2291in;height:4.625in" id="Picture_x0020_161" src="cid:image037.jpg@01DA0CB9.502165A0"></span><span style="font-size:11.0pt"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<div>
<p class="MsoNormal"><span style="font-family:"Tahoma",sans-serif">For MP 305 SPF, my team already installed the new card reader & configured as per buildbook. but we are still having an issue on the SLNX.
<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Tahoma",sans-serif">we check this is not related to the new card reader, we will check again next Monday/ Tuesday.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Tahoma",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Tahoma",sans-serif">Thank you. <o:p>
</o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Tahoma",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Tahoma",sans-serif">Regards,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Tahoma",sans-serif">Soenwono Suprapto | GMA & Direct Dept Head<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Tahoma",sans-serif">T: +62 21-27937489<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Tahoma",sans-serif">F: +62 21-27937486<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Tahoma",sans-serif">M: +62-87771697791<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Tahoma",sans-serif"><a href="http://www.moderndatasolusi.com/"><span style="color:blue">www.moderndatasolusi.com</span></a><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Tahoma",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><b><u><span style="font-family:"Tahoma",sans-serif">PT MODERN DATA SOLUSI
<o:p></o:p></span></u></b></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><a href="https://goo.gl/maps/ta17fqnTWbL2"><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:black;background:white;text-decoration:none">JL. Sultan Iskandar Muda No. 29, Kebayoran Lama Utara,
Kebayoran Lama - Jakarta Selatan 12240</span></a></span><span style="font-family:"Arial",sans-serif;color:#222222;background:white"><o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="font-size:11.0pt"><img border="0" width="195" height="84" style="width:2.0312in;height:.875in" id="Picture_x0020_156" src="cid:image029.png@01DA0CB9.502165A0"></span><span style="font-family:"Arial",sans-serif;color:#222222;background:white"><o:p></o:p></span></p>
</div>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<div>
<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in">
<p class="MsoNormal"><b><span style="font-size:11.0pt">From:</span></b><span style="font-size:11.0pt"> #res-GSSC.GSK.Support <<a href="mailto:GSSC.GSK.Support@ricoh.es">GSSC.GSK.Support@ricoh.es</a>>
<br>
<b>Sent:</b> Friday, October 27, 2023 2:51 PM<br>
<b>To:</b> Patricia Foong Swee See <<a href="mailto:Patricia.Foong@ricoh.com.my">Patricia.Foong@ricoh.com.my</a>>; soenwono <<a href="mailto:soenwono@moderndatasolusi.com">soenwono@moderndatasolusi.com</a>>; #res-GSSC.GSK.Support <<a href="mailto:GSSC.GSK.Support@ricoh.es">GSSC.GSK.Support@ricoh.es</a>>;
<a href="mailto:idris@moderndatasolusi.com">idris@moderndatasolusi.com</a>; Henry Sutanto <<a href="mailto:henry.sutanto@moderndatasolusi.com">henry.sutanto@moderndatasolusi.com</a>><br>
<b>Cc:</b> Erik Reinaldo <<a href="mailto:Erik@moderndatasolusi.com">Erik@moderndatasolusi.com</a>>; Sara Bulgarelli <<a href="mailto:Sara.Bulgarelli@ricoh-gs.com">Sara.Bulgarelli@ricoh-gs.com</a>>; #REU-GSK-IMACD <<a href="mailto:GSK-IMACD@ricoh-europe.com">GSK-IMACD@ricoh-europe.com</a>>;
<a href="mailto:it.team@moderndatasolusi.com">it.team@moderndatasolusi.com</a>; <a href="mailto:gilang@moderndatasolusi.com">
gilang@moderndatasolusi.com</a><br>
<b>Subject:</b> RE: RITM0688734 Tech refresh 4 devices Indonesia Jakarta<o:p></o:p></span></p>
</div>
</div>
<p class="MsoNormal"><span lang="EN-ID"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="font-size:11.0pt">Hi Patricia ,<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="font-size:11.0pt"> As far as the card readers go we are not able to see or do anything with them remotely it is purely a hands on issue at the device by the technician, if the reader scans a card
and logs the user in then it is obviously working , if not then it is not configured correctly .<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="font-size:11.0pt"><o:p> </o:p></span></p>
<div>
<p class="MsoNormal"><span lang="EN-GB" style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="font-family:"Arial",sans-serif">Kind Regards,<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="font-family:"Arial",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><b><span lang="EN-GB" style="font-family:"Arial",sans-serif;color:red">Nigel Forster</span></b><span lang="EN-GB" style="font-family:"Arial",sans-serif"><br>
Global Solution Support Centre<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="ES" style="font-family:"Arial",sans-serif">Technical Support Specialist<br>
<b><br>
Ricoh España S.L.U.</b><br>
España – Spain<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="ES" style="font-family:"Arial",sans-serif"><a href="mailto:Nigel.forster@ricoh.co.uk">Nigel.forster@ricoh.co.uk</a><o:p></o:p></span></p>
<p class="MsoNormal"><span lang="ES" style="font-family:"Arial",sans-serif"><a href="http://www.ricoh.co.uk/">www.ricoh.co.uk</a><br>
<u><span style="color:blue"><br>
</span></u></span><a href="http://www.ricoh.es/"><span lang="EN-GB" style="font-size:11.0pt;color:blue;text-decoration:none"><img border="0" width="88" height="31" style="width:.9166in;height:.3229in" id="Picture_x0020_155" src="cid:image038.gif@01DA0CB9.502165A0"></span></a><span lang="ES" style="font-size:11.0pt"><o:p></o:p></span></p>
</div>
<p class="MsoNormal"><span lang="EN-GB" style="font-size:11.0pt"><o:p> </o:p></span></p>
<div>
<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in">
<p class="MsoNormal"><b><span style="font-size:11.0pt">From:</span></b><span style="font-size:11.0pt"> Patricia Foong <<a href="mailto:Patricia.Foong@ricoh.com.my">Patricia.Foong@ricoh.com.my</a>>
<br>
<b>Sent:</b> 27 October 2023 08:45<br>
<b>To:</b> soenwono <<a href="mailto:soenwono@moderndatasolusi.com">soenwono@moderndatasolusi.com</a>>; #res-GSSC.GSK.Support <<a href="mailto:GSSC.GSK.Support@ricoh.es">GSSC.GSK.Support@ricoh.es</a>>;
<a href="mailto:idris@moderndatasolusi.com">idris@moderndatasolusi.com</a>; Henry Sutanto <<a href="mailto:henry.sutanto@moderndatasolusi.com">henry.sutanto@moderndatasolusi.com</a>><br>
<b>Cc:</b> Erik Reinaldo <<a href="mailto:Erik@moderndatasolusi.com">Erik@moderndatasolusi.com</a>>; Sara Bulgarelli <<a href="mailto:Sara.Bulgarelli@ricoh-gs.com">Sara.Bulgarelli@ricoh-gs.com</a>>; #REU-GSK-IMACD <<a href="mailto:GSK-IMACD@ricoh-europe.com">GSK-IMACD@ricoh-europe.com</a>>;
<a href="mailto:it.team@moderndatasolusi.com">it.team@moderndatasolusi.com</a>; <a href="mailto:gilang@moderndatasolusi.com">
gilang@moderndatasolusi.com</a><br>
<b>Subject:</b> RE: RITM0688734 Tech refresh 4 devices Indonesia Jakarta<o:p></o:p></span></p>
</div>
</div>
<p class="MsoNormal"><span lang="EN-GB"><o:p> </o:p></span></p>
<div style="border:solid #FFCACA 1.0pt;padding:12.0pt 12.0pt 12.0pt 12.0pt">
<p style="background:#FFCACA"><span style="font-size:10.0pt;color:black">This message was sent from an external source. Please be careful opening attachments/links or replying to sources you don’t know.</span><o:p></o:p></p>
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<div>
<p class="MsoNormal"><span style="font-size:11.0pt">Dear Sun Sun and Henry, good day.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">Can you please confirm the installation of card reader in GSK please.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">Have we completed the card reader replacement, testing done?<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">Kindly revert…do not leave the site until you have written to
<a id="OWAAM95EE55C841E54F6E9CFFF658B8B87B3E" href="mailto:GSSC.GSK.Support@ricoh.es">
<span style="font-family:"Calibri",sans-serif;text-decoration:none">@'#res-GSSC.GSK.Support'</span></a> and obtained the confirmation that devices are well connected from them.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">Thanks.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<div>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><b><span style="font-size:11.0pt;font-family:"Times New Roman",serif;color:#3B9B4B;mso-ligatures:standardcontextual;mso-fareast-language:JA">Advance Leave Notice:
</span></b><b><span style="font-size:11.0pt;font-family:"Times New Roman",serif;color:#2F5496;mso-ligatures:standardcontextual;mso-fareast-language:JA">Nil<o:p></o:p></span></b></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><b><span style="font-size:11.0pt;font-family:"Times New Roman",serif;color:#3B9B4B;mso-ligatures:standardcontextual;mso-fareast-language:JA">Public Holiday: </span></b><b><span style="font-size:11.0pt;font-family:"Times New Roman",serif;color:#2F5496;mso-ligatures:standardcontextual;mso-fareast-language:JA">
Nil </span></b><b><span style="font-size:11.0pt;font-family:"Times New Roman",serif;color:#2F5496;mso-fareast-language:JA"><o:p></o:p></span></b></p>
<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Times New Roman",serif;color:#2F5496;mso-ligatures:standardcontextual;mso-fareast-language:JA"><o:p> </o:p></span></b></p>
<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Times New Roman",serif;color:#2F5496;mso-ligatures:standardcontextual;mso-fareast-language:JA"><o:p> </o:p></span></b></p>
<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual"><o:p> </o:p></span></b></p>
<p class="MsoNormal" style="margin-bottom:6.0pt;text-autospace:none"><b><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">Thank you.</span></b><b><span style="font-family:"Times New Roman",serif;color:black;mso-ligatures:standardcontextual"><o:p></o:p></span></b></p>
<p class="MsoNormal" style="margin-bottom:6.0pt;text-autospace:none"><b><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">Patricia Foong
</span></b><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual"><br>
Senior Global Account Coordinator<br>
Ricoh Global Services Greater Asia Pacific<br>
Business Operation Division<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-bottom:6.0pt;text-autospace:none"><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">Mobile Phone : +6016 410 4493<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-bottom:12.0pt;text-autospace:none"><u><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#0070C0;mso-ligatures:standardcontextual"><a href="mailto:patricia.foong@ricoh.com.my"><span style="color:#0070C0">patricia.foong@ricoh.com.my</span></a></span></u><b><span style="font-size:11.0pt;color:#2F5496;mso-ligatures:standardcontextual"><o:p></o:p></span></b></p>
<p class="MsoNormal" style="margin-bottom:6.0pt;text-autospace:none"><b><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">RICOH (Malaysia) Sdn Bhd (10078-W)</span></b><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">
<o:p></o:p></span></p>
<p class="MsoNormal" style="text-autospace:none"><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">UG-D6, Level Upper Ground,<o:p></o:p></span></p>
<p class="MsoNormal" style="text-autospace:none"><span lang="DE" style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">Utropolis Suites 2, Jalan Kontraktor U1/14,<o:p></o:p></span></p>
<p class="MsoNormal" style="text-autospace:none"><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">40150 Shah Alam, Selangor,<o:p></o:p></span></p>
<p class="MsoNormal" style="text-autospace:none"><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">Malaysia.<o:p></o:p></span></p>
<p class="MsoNormal" style="line-height:105%"><span style="font-size:11.0pt;line-height:105%;font-family:"Arial",sans-serif;color:#666666;mso-ligatures:standardcontextual"><o:p> </o:p></span></p>
<p class="MsoNormal" style="line-height:105%"><span style="font-size:11.0pt;line-height:105%;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">Service Hotline: 1300 88 8228<o:p></o:p></span></p>
<p class="MsoNormal" style="line-height:105%"><span style="font-size:11.0pt;line-height:105%;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">Website:</span><span style="font-size:11.0pt;line-height:105%;font-family:"Arial",sans-serif;color:#666666;mso-ligatures:standardcontextual">
</span><span style="font-size:11.0pt;line-height:105%;font-family:"Arial",sans-serif;color:black;mso-ligatures:standardcontextual"><a href="http://www.ricoh.com.my/"><span style="color:blue">www.ricoh.com.my</span></a><o:p></o:p></span></p>
<p class="MsoNormal" style="margin-bottom:6.0pt;text-autospace:none"><u><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:blue;mso-ligatures:standardcontextual"><o:p><span style="text-decoration:none"> </span></o:p></span></u></p>
<p class="MsoNormal" style="line-height:105%"><a href="https://www.ricoh.com.my/"><span style="font-size:11.0pt;line-height:105%;color:black;text-decoration:none"><img border="0" width="600" height="184" style="width:6.25in;height:1.9166in" id="_x0000_i1362" src="cid:image002.jpg@01DA0CB9.502165A0"></span></a><span style="font-size:11.0pt;line-height:105%;color:black;mso-ligatures:standardcontextual"><o:p></o:p></span></p>
<p class="MsoNormal" style="line-height:105%"><span style="font-size:11.0pt;line-height:105%;color:black;mso-ligatures:standardcontextual"><o:p> </o:p></span></p>
<p class="MsoNormal"><i><span style="font-size:9.0pt;color:#3F621F;mso-ligatures:standardcontextual">This message together with any attachments is confidential and intended solely for the person or entity to whom it is addressed. It contains information that
is confidential and that may be legally privileged. If you are not the intended recipient (or if you have received this message in error), please notify the sender immediately by replying to this message and delete this e-mail (and any other record of it)
from your system. Please do not copy or use it for any purpose. Recipient is advised to check this email and any attachments for the presence of trojans or viruses. The company accepts no liability for any damage caused by any virus transmitted by this email.<o:p></o:p></span></i></p>
</div>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<div>
<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in">
<p class="MsoNormal"><b><span style="font-size:11.0pt">From:</span></b><span style="font-size:11.0pt"> Patricia Foong
<br>
<b>Sent:</b> Wednesday, October 25, 2023 2:30 PM<br>
<b>To:</b> Soenwono <<a href="mailto:soenwono@moderndatasolusi.com">soenwono@moderndatasolusi.com</a>>; '#res-GSSC.GSK.Support' <<a href="mailto:GSSC.GSK.Support@ricoh.es">GSSC.GSK.Support@ricoh.es</a>>;
<a href="mailto:idris@moderndatasolusi.com">idris@moderndatasolusi.com</a>; Henry Sutanto <<a href="mailto:henry.sutanto@moderndatasolusi.com">henry.sutanto@moderndatasolusi.com</a>><br>
<b>Cc:</b> Erik Reinaldo <<a href="mailto:Erik@moderndatasolusi.com">Erik@moderndatasolusi.com</a>>; Sara Bulgarelli <<a href="mailto:Sara.Bulgarelli@ricoh-gs.com">Sara.Bulgarelli@ricoh-gs.com</a>>; '#REU-GSK-IMACD' <<a href="mailto:GSK-IMACD@ricoh-europe.com">GSK-IMACD@ricoh-europe.com</a>>;
<a href="mailto:it.team@moderndatasolusi.com">it.team@moderndatasolusi.com</a>; <a href="mailto:gilang@moderndatasolusi.com">
gilang@moderndatasolusi.com</a><br>
<b>Subject:</b> RE: RITM0688734 Tech refresh 4 devices Indonesia Jakarta<o:p></o:p></span></p>
</div>
</div>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><span style="font-size:11.0pt">Dear Sun Sun,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">Can you confirm on the actual installation date for this IMAC-D please. Will it be on 27<sup>th</sup> Oct as well same as Haleon?<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">We need to book <a id="OWAAM09FD10CB377C4282A0D12712A92B255E" href="mailto:GSSC.GSK.Support@ricoh.es">
<span style="font-family:"Calibri",sans-serif;text-decoration:none">@'#res-GSSC.GSK.Support'</span></a> in advance for this activity.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">Thanks.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<div>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><b><span style="font-size:11.0pt;font-family:"Times New Roman",serif;color:#3B9B4B;mso-ligatures:standardcontextual;mso-fareast-language:JA">Advance Leave Notice:
</span></b><b><span style="font-size:11.0pt;font-family:"Times New Roman",serif;color:#2F5496;mso-ligatures:standardcontextual;mso-fareast-language:JA">Nil<o:p></o:p></span></b></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><b><span style="font-size:11.0pt;font-family:"Times New Roman",serif;color:#3B9B4B;mso-ligatures:standardcontextual;mso-fareast-language:JA">Public Holiday: </span></b><b><span style="font-size:11.0pt;font-family:"Times New Roman",serif;color:#2F5496;mso-ligatures:standardcontextual;mso-fareast-language:JA">
Nil </span></b><b><span style="font-size:11.0pt;font-family:"Times New Roman",serif;color:#2F5496;mso-fareast-language:JA"><o:p></o:p></span></b></p>
<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Times New Roman",serif;color:#2F5496;mso-ligatures:standardcontextual;mso-fareast-language:JA"><o:p> </o:p></span></b></p>
<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Times New Roman",serif;color:#2F5496;mso-ligatures:standardcontextual;mso-fareast-language:JA"><o:p> </o:p></span></b></p>
<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual"><o:p> </o:p></span></b></p>
<p class="MsoNormal" style="margin-bottom:6.0pt;text-autospace:none"><b><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">Thank you.</span></b><b><span style="font-family:"Times New Roman",serif;color:black;mso-ligatures:standardcontextual"><o:p></o:p></span></b></p>
<p class="MsoNormal" style="margin-bottom:6.0pt;text-autospace:none"><b><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">Patricia Foong
</span></b><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual"><br>
Senior Global Account Coordinator<br>
Ricoh Global Services Greater Asia Pacific<br>
Business Operation Division<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-bottom:6.0pt;text-autospace:none"><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">Mobile Phone : +6016 410 4493<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-bottom:12.0pt;text-autospace:none"><u><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#0070C0;mso-ligatures:standardcontextual"><a href="mailto:patricia.foong@ricoh.com.my"><span style="color:#0070C0">patricia.foong@ricoh.com.my</span></a></span></u><b><span style="font-size:11.0pt;color:#2F5496;mso-ligatures:standardcontextual"><o:p></o:p></span></b></p>
<p class="MsoNormal" style="margin-bottom:6.0pt;text-autospace:none"><b><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">RICOH (Malaysia) Sdn Bhd (10078-W)</span></b><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">
<o:p></o:p></span></p>
<p class="MsoNormal" style="text-autospace:none"><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">UG-D6, Level Upper Ground,<o:p></o:p></span></p>
<p class="MsoNormal" style="text-autospace:none"><span lang="DE" style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">Utropolis Suites 2, Jalan Kontraktor U1/14,<o:p></o:p></span></p>
<p class="MsoNormal" style="text-autospace:none"><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">40150 Shah Alam, Selangor,<o:p></o:p></span></p>
<p class="MsoNormal" style="text-autospace:none"><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">Malaysia.<o:p></o:p></span></p>
<p class="MsoNormal" style="line-height:105%"><span style="font-size:11.0pt;line-height:105%;font-family:"Arial",sans-serif;color:#666666;mso-ligatures:standardcontextual"><o:p> </o:p></span></p>
<p class="MsoNormal" style="line-height:105%"><span style="font-size:11.0pt;line-height:105%;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">Service Hotline: 1300 88 8228<o:p></o:p></span></p>
<p class="MsoNormal" style="line-height:105%"><span style="font-size:11.0pt;line-height:105%;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">Website:</span><span style="font-size:11.0pt;line-height:105%;font-family:"Arial",sans-serif;color:#666666;mso-ligatures:standardcontextual">
</span><span style="font-size:11.0pt;line-height:105%;font-family:"Arial",sans-serif;color:black;mso-ligatures:standardcontextual"><a href="http://www.ricoh.com.my/"><span style="color:blue">www.ricoh.com.my</span></a><o:p></o:p></span></p>
<p class="MsoNormal" style="margin-bottom:6.0pt;text-autospace:none"><u><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:blue;mso-ligatures:standardcontextual"><o:p><span style="text-decoration:none"> </span></o:p></span></u></p>
<p class="MsoNormal" style="line-height:105%"><a href="https://www.ricoh.com.my/"><span style="font-size:11.0pt;line-height:105%;color:black;text-decoration:none"><img border="0" width="600" height="184" style="width:6.25in;height:1.9166in" id="Picture_x0020_153" src="cid:image002.jpg@01DA0CB9.502165A0"></span></a><span style="font-size:11.0pt;line-height:105%;color:black;mso-ligatures:standardcontextual"><o:p></o:p></span></p>
<p class="MsoNormal" style="line-height:105%"><span style="font-size:11.0pt;line-height:105%;color:black;mso-ligatures:standardcontextual"><o:p> </o:p></span></p>
<p class="MsoNormal"><i><span style="font-size:9.0pt;color:#3F621F;mso-ligatures:standardcontextual">This message together with any attachments is confidential and intended solely for the person or entity to whom it is addressed. It contains information that
is confidential and that may be legally privileged. If you are not the intended recipient (or if you have received this message in error), please notify the sender immediately by replying to this message and delete this e-mail (and any other record of it)
from your system. Please do not copy or use it for any purpose. Recipient is advised to check this email and any attachments for the presence of trojans or viruses. The company accepts no liability for any damage caused by any virus transmitted by this email.<o:p></o:p></span></i></p>
</div>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<div>
<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in">
<p class="MsoNormal"><b><span style="font-size:11.0pt">From:</span></b><span style="font-size:11.0pt"> Patricia Foong
<br>
<b>Sent:</b> Monday, October 23, 2023 2:35 PM<br>
<b>To:</b> Soenwono <<a href="mailto:soenwono@moderndatasolusi.com">soenwono@moderndatasolusi.com</a>>; '#res-GSSC.GSK.Support' <<a href="mailto:GSSC.GSK.Support@ricoh.es">GSSC.GSK.Support@ricoh.es</a>>;
<a href="mailto:idris@moderndatasolusi.com">idris@moderndatasolusi.com</a>; Henry Sutanto <<a href="mailto:henry.sutanto@moderndatasolusi.com">henry.sutanto@moderndatasolusi.com</a>><br>
<b>Cc:</b> Erik Reinaldo <<a href="mailto:Erik@moderndatasolusi.com">Erik@moderndatasolusi.com</a>>; Sara Bulgarelli <<a href="mailto:Sara.Bulgarelli@ricoh-gs.com">Sara.Bulgarelli@ricoh-gs.com</a>>; '#REU-GSK-IMACD' <<a href="mailto:GSK-IMACD@ricoh-europe.com">GSK-IMACD@ricoh-europe.com</a>>;
<a href="mailto:it.team@moderndatasolusi.com">it.team@moderndatasolusi.com</a>; <a href="mailto:gilang@moderndatasolusi.com">
gilang@moderndatasolusi.com</a><br>
<b>Subject:</b> RITM0688734 Tech refresh 4 devices Indonesia Jakarta<o:p></o:p></span></p>
</div>
</div>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><span style="font-size:11.0pt">Thank you Sun Sun for updating us in the tentative installation date and do let us know shall there be any changes.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<div>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><b><span style="font-size:11.0pt;font-family:"Times New Roman",serif;color:#3B9B4B;mso-ligatures:standardcontextual;mso-fareast-language:JA">Advance Leave Notice:
</span></b><b><span style="font-size:11.0pt;font-family:"Times New Roman",serif;color:#2F5496;mso-ligatures:standardcontextual;mso-fareast-language:JA">Nil<o:p></o:p></span></b></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><b><span style="font-size:11.0pt;font-family:"Times New Roman",serif;color:#3B9B4B;mso-ligatures:standardcontextual;mso-fareast-language:JA">Public Holiday: </span></b><b><span style="font-size:11.0pt;font-family:"Times New Roman",serif;color:#2F5496;mso-ligatures:standardcontextual;mso-fareast-language:JA">
Nil </span></b><b><span style="font-size:11.0pt;font-family:"Times New Roman",serif;color:#2F5496;mso-fareast-language:JA"><o:p></o:p></span></b></p>
<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Times New Roman",serif;color:#2F5496;mso-ligatures:standardcontextual;mso-fareast-language:JA"><o:p> </o:p></span></b></p>
<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Times New Roman",serif;color:#2F5496;mso-ligatures:standardcontextual;mso-fareast-language:JA"><o:p> </o:p></span></b></p>
<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual"><o:p> </o:p></span></b></p>
<p class="MsoNormal" style="margin-bottom:6.0pt;text-autospace:none"><b><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">Thank you.</span></b><b><span style="font-family:"Times New Roman",serif;color:black;mso-ligatures:standardcontextual"><o:p></o:p></span></b></p>
<p class="MsoNormal" style="margin-bottom:6.0pt;text-autospace:none"><b><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">Patricia Foong
</span></b><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual"><br>
Senior Global Account Coordinator<br>
Ricoh Global Services Greater Asia Pacific<br>
Business Operation Division<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-bottom:6.0pt;text-autospace:none"><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">Mobile Phone : +6016 410 4493<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-bottom:12.0pt;text-autospace:none"><u><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#0070C0;mso-ligatures:standardcontextual"><a href="mailto:patricia.foong@ricoh.com.my"><span style="color:#0070C0">patricia.foong@ricoh.com.my</span></a></span></u><b><span style="font-size:11.0pt;color:#2F5496;mso-ligatures:standardcontextual"><o:p></o:p></span></b></p>
<p class="MsoNormal" style="margin-bottom:6.0pt;text-autospace:none"><b><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">RICOH (Malaysia) Sdn Bhd (10078-W)</span></b><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">
<o:p></o:p></span></p>
<p class="MsoNormal" style="text-autospace:none"><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">UG-D6, Level Upper Ground,<o:p></o:p></span></p>
<p class="MsoNormal" style="text-autospace:none"><span lang="DE" style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">Utropolis Suites 2, Jalan Kontraktor U1/14,<o:p></o:p></span></p>
<p class="MsoNormal" style="text-autospace:none"><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">40150 Shah Alam, Selangor,<o:p></o:p></span></p>
<p class="MsoNormal" style="text-autospace:none"><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">Malaysia.<o:p></o:p></span></p>
<p class="MsoNormal" style="line-height:105%"><span style="font-size:11.0pt;line-height:105%;font-family:"Arial",sans-serif;color:#666666;mso-ligatures:standardcontextual"><o:p> </o:p></span></p>
<p class="MsoNormal" style="line-height:105%"><span style="font-size:11.0pt;line-height:105%;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">Service Hotline: 1300 88 8228<o:p></o:p></span></p>
<p class="MsoNormal" style="line-height:105%"><span style="font-size:11.0pt;line-height:105%;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">Website:</span><span style="font-size:11.0pt;line-height:105%;font-family:"Arial",sans-serif;color:#666666;mso-ligatures:standardcontextual">
</span><span style="font-size:11.0pt;line-height:105%;font-family:"Arial",sans-serif;color:black;mso-ligatures:standardcontextual"><a href="http://www.ricoh.com.my/"><span style="color:blue">www.ricoh.com.my</span></a><o:p></o:p></span></p>
<p class="MsoNormal" style="margin-bottom:6.0pt;text-autospace:none"><u><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:blue;mso-ligatures:standardcontextual"><o:p><span style="text-decoration:none"> </span></o:p></span></u></p>
<p class="MsoNormal" style="line-height:105%"><a href="https://www.ricoh.com.my/"><span style="font-size:11.0pt;line-height:105%;color:black;text-decoration:none"><img border="0" width="600" height="184" style="width:6.25in;height:1.9166in" id="Picture_x0020_152" src="cid:image002.jpg@01DA0CB9.502165A0"></span></a><span style="font-size:11.0pt;line-height:105%;color:black;mso-ligatures:standardcontextual"><o:p></o:p></span></p>
<p class="MsoNormal" style="line-height:105%"><span style="font-size:11.0pt;line-height:105%;color:black;mso-ligatures:standardcontextual"><o:p> </o:p></span></p>
<p class="MsoNormal"><i><span style="font-size:9.0pt;color:#3F621F;mso-ligatures:standardcontextual">This message together with any attachments is confidential and intended solely for the person or entity to whom it is addressed. It contains information that
is confidential and that may be legally privileged. If you are not the intended recipient (or if you have received this message in error), please notify the sender immediately by replying to this message and delete this e-mail (and any other record of it)
from your system. Please do not copy or use it for any purpose. Recipient is advised to check this email and any attachments for the presence of trojans or viruses. The company accepts no liability for any damage caused by any virus transmitted by this email.<o:p></o:p></span></i></p>
</div>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<div>
<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in">
<p class="MsoNormal"><b><span style="font-size:11.0pt">From:</span></b><span style="font-size:11.0pt"> Soenwono <<a href="mailto:soenwono@moderndatasolusi.com">soenwono@moderndatasolusi.com</a>>
<br>
<b>Sent:</b> Sunday, October 22, 2023 3:59 AM<br>
<b>To:</b> Patricia Foong <<a href="mailto:Patricia.Foong@ricoh.com.my">Patricia.Foong@ricoh.com.my</a>>; '#res-GSSC.GSK.Support' <<a href="mailto:GSSC.GSK.Support@ricoh.es">GSSC.GSK.Support@ricoh.es</a>>;
<a href="mailto:idris@moderndatasolusi.com">idris@moderndatasolusi.com</a>; Henry Sutanto <<a href="mailto:henry.sutanto@moderndatasolusi.com">henry.sutanto@moderndatasolusi.com</a>><br>
<b>Cc:</b> Erik Reinaldo <<a href="mailto:Erik@moderndatasolusi.com">Erik@moderndatasolusi.com</a>>; Sara Bulgarelli <<a href="mailto:Sara.Bulgarelli@ricoh-gs.com">Sara.Bulgarelli@ricoh-gs.com</a>>; '#REU-GSK-IMACD' <<a href="mailto:GSK-IMACD@ricoh-europe.com">GSK-IMACD@ricoh-europe.com</a>>;
<a href="mailto:it.team@moderndatasolusi.com">it.team@moderndatasolusi.com</a>; <a href="mailto:gilang@moderndatasolusi.com">
gilang@moderndatasolusi.com</a><br>
<b>Subject:</b> RE: RITM0688734 Tech refresh 4 devices Indonesia Jakarta<o:p></o:p></span></p>
</div>
</div>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><b><u><span style="font-size:11.0pt">Hi Patricia,<o:p></o:p></span></u></b></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">Yes we received 4 card readers on Friday 20<sup>th</sup> October. We are completing the inventory & administration thing. Estimate we can deliver the card reader by next Wednesday.
<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">Thank you<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<div>
<p class="MsoNormal"><span style="font-family:"Tahoma",sans-serif">Regards,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Tahoma",sans-serif">Soenwono Suprapto | GMA & Direct Dept Head<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Tahoma",sans-serif">T: +62 21-27937489<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Tahoma",sans-serif">F: +62 21-27937486<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Tahoma",sans-serif">M: +62-87771697791<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Tahoma",sans-serif"><a href="http://www.moderndatasolusi.com/"><span style="color:blue">www.moderndatasolusi.com</span></a><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Tahoma",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><b><u><span style="font-family:"Tahoma",sans-serif">PT MODERN DATA SOLUSI
<o:p></o:p></span></u></b></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><a href="https://goo.gl/maps/ta17fqnTWbL2"><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:black;background:white;text-decoration:none">JL. Sultan Iskandar Muda No. 29, Kebayoran Lama Utara,
Kebayoran Lama - Jakarta Selatan 12240</span></a></span><span style="font-family:"Arial",sans-serif;color:#222222;background:white"><o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="font-size:11.0pt"><img border="0" width="195" height="84" style="width:2.0312in;height:.875in" id="Picture_x0020_151" src="cid:image029.png@01DA0CB9.502165A0"></span><span style="font-family:"Arial",sans-serif;color:#222222;background:white"><o:p></o:p></span></p>
</div>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<div>
<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in">
<p class="MsoNormal"><b><span style="font-size:11.0pt">From:</span></b><span style="font-size:11.0pt"> Patricia Foong <<a href="mailto:Patricia.Foong@ricoh.com.my">Patricia.Foong@ricoh.com.my</a>>
<br>
<b>Sent:</b> Friday, October 20, 2023 3:43 PM<br>
<b>To:</b> #res-GSSC.GSK.Support <<a href="mailto:GSSC.GSK.Support@ricoh.es">GSSC.GSK.Support@ricoh.es</a>>; soenwono <<a href="mailto:soenwono@moderndatasolusi.com">soenwono@moderndatasolusi.com</a>>;
<a href="mailto:idris@moderndatasolusi.com">idris@moderndatasolusi.com</a>; Henry Sutanto <<a href="mailto:henry.sutanto@moderndatasolusi.com">henry.sutanto@moderndatasolusi.com</a>><br>
<b>Cc:</b> Erik Reinaldo <<a href="mailto:Erik@moderndatasolusi.com">Erik@moderndatasolusi.com</a>>; Sara Bulgarelli <<a href="mailto:Sara.Bulgarelli@ricoh-gs.com">Sara.Bulgarelli@ricoh-gs.com</a>>; #REU-GSK-IMACD <<a href="mailto:GSK-IMACD@ricoh-europe.com">GSK-IMACD@ricoh-europe.com</a>>;
<a href="mailto:it.team@moderndatasolusi.com">it.team@moderndatasolusi.com</a>; <a href="mailto:gilang@moderndatasolusi.com">
gilang@moderndatasolusi.com</a><br>
<b>Subject:</b> RE: RITM0688734 Tech refresh 4 devices Indonesia Jakarta<o:p></o:p></span></p>
</div>
</div>
<p class="MsoNormal"><span lang="EN-ID"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">Dear Sun Sun,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">As per our teleconversation this afternoon, card readers been received by PTM and will schedule for installation next week.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">Please confirm on the installation date once available without further delay as we need to get GSSC to standby.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">On top of that, what is the situation for device MP 305?<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">Kindly respond within today (20<sup>th</sup> Oct).<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">Thanks.<o:p></o:p></span></p>
<div>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><b><span style="font-size:11.0pt;font-family:"Times New Roman",serif;color:#3B9B4B;mso-ligatures:standardcontextual;mso-fareast-language:JA">Advance Leave Notice:
</span></b><b><span style="font-size:11.0pt;font-family:"Times New Roman",serif;color:#2F5496;mso-ligatures:standardcontextual;mso-fareast-language:JA">Nil<o:p></o:p></span></b></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><b><span style="font-size:11.0pt;font-family:"Times New Roman",serif;color:#3B9B4B;mso-ligatures:standardcontextual;mso-fareast-language:JA">Public Holiday: </span></b><b><span style="font-size:11.0pt;font-family:"Times New Roman",serif;color:#2F5496;mso-ligatures:standardcontextual;mso-fareast-language:JA">
Nil </span></b><b><span style="font-size:11.0pt;font-family:"Times New Roman",serif;color:#2F5496;mso-fareast-language:JA"><o:p></o:p></span></b></p>
<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Times New Roman",serif;color:#2F5496;mso-ligatures:standardcontextual;mso-fareast-language:JA"><o:p> </o:p></span></b></p>
<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Times New Roman",serif;color:#2F5496;mso-ligatures:standardcontextual;mso-fareast-language:JA"><o:p> </o:p></span></b></p>
<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual"><o:p> </o:p></span></b></p>
<p class="MsoNormal" style="margin-bottom:6.0pt;text-autospace:none"><b><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">Thank you.</span></b><b><span style="font-family:"Times New Roman",serif;color:black;mso-ligatures:standardcontextual"><o:p></o:p></span></b></p>
<p class="MsoNormal" style="margin-bottom:6.0pt;text-autospace:none"><b><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">Patricia Foong
</span></b><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual"><br>
Senior Global Account Coordinator<br>
Ricoh Global Services Greater Asia Pacific<br>
Business Operation Division<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-bottom:6.0pt;text-autospace:none"><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">Mobile Phone : +6016 410 4493<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-bottom:12.0pt;text-autospace:none"><u><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#0070C0;mso-ligatures:standardcontextual"><a href="mailto:patricia.foong@ricoh.com.my"><span style="color:#0070C0">patricia.foong@ricoh.com.my</span></a></span></u><b><span style="font-size:11.0pt;color:#2F5496;mso-ligatures:standardcontextual"><o:p></o:p></span></b></p>
<p class="MsoNormal" style="margin-bottom:6.0pt;text-autospace:none"><b><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">RICOH (Malaysia) Sdn Bhd (10078-W)</span></b><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">
<o:p></o:p></span></p>
<p class="MsoNormal" style="text-autospace:none"><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">UG-D6, Level Upper Ground,<o:p></o:p></span></p>
<p class="MsoNormal" style="text-autospace:none"><span lang="DE" style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">Utropolis Suites 2, Jalan Kontraktor U1/14,<o:p></o:p></span></p>
<p class="MsoNormal" style="text-autospace:none"><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">40150 Shah Alam, Selangor,<o:p></o:p></span></p>
<p class="MsoNormal" style="text-autospace:none"><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">Malaysia.<o:p></o:p></span></p>
<p class="MsoNormal" style="line-height:105%"><span style="font-size:11.0pt;line-height:105%;font-family:"Arial",sans-serif;color:#666666;mso-ligatures:standardcontextual"><o:p> </o:p></span></p>
<p class="MsoNormal" style="line-height:105%"><span style="font-size:11.0pt;line-height:105%;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">Service Hotline: 1300 88 8228<o:p></o:p></span></p>
<p class="MsoNormal" style="line-height:105%"><span style="font-size:11.0pt;line-height:105%;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">Website:</span><span style="font-size:11.0pt;line-height:105%;font-family:"Arial",sans-serif;color:#666666;mso-ligatures:standardcontextual">
</span><span style="font-size:11.0pt;line-height:105%;font-family:"Arial",sans-serif;color:black;mso-ligatures:standardcontextual"><a href="http://www.ricoh.com.my/"><span style="color:blue">www.ricoh.com.my</span></a><o:p></o:p></span></p>
<p class="MsoNormal" style="margin-bottom:6.0pt;text-autospace:none"><u><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:blue;mso-ligatures:standardcontextual"><o:p><span style="text-decoration:none"> </span></o:p></span></u></p>
<p class="MsoNormal" style="line-height:105%"><a href="https://www.ricoh.com.my/"><span style="font-size:11.0pt;line-height:105%;color:black;text-decoration:none"><img border="0" width="600" height="184" style="width:6.25in;height:1.9166in" id="Picture_x0020_150" src="cid:image002.jpg@01DA0CB9.502165A0"></span></a><span style="font-size:11.0pt;line-height:105%;color:black;mso-ligatures:standardcontextual"><o:p></o:p></span></p>
<p class="MsoNormal" style="line-height:105%"><span style="font-size:11.0pt;line-height:105%;color:black;mso-ligatures:standardcontextual"><o:p> </o:p></span></p>
<p class="MsoNormal"><i><span style="font-size:9.0pt;color:#3F621F;mso-ligatures:standardcontextual">This message together with any attachments is confidential and intended solely for the person or entity to whom it is addressed. It contains information that
is confidential and that may be legally privileged. If you are not the intended recipient (or if you have received this message in error), please notify the sender immediately by replying to this message and delete this e-mail (and any other record of it)
from your system. Please do not copy or use it for any purpose. Recipient is advised to check this email and any attachments for the presence of trojans or viruses. The company accepts no liability for any damage caused by any virus transmitted by this email.<o:p></o:p></span></i></p>
</div>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<div>
<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in">
<p class="MsoNormal"><b><span style="font-size:11.0pt">From:</span></b><span style="font-size:11.0pt"> Patricia Foong
<br>
<b>Sent:</b> Wednesday, October 18, 2023 4:19 PM<br>
<b>To:</b> #res-GSSC.GSK.Support <<a href="mailto:GSSC.GSK.Support@ricoh.es">GSSC.GSK.Support@ricoh.es</a>>; soenwono <<a href="mailto:soenwono@moderndatasolusi.com">soenwono@moderndatasolusi.com</a>>;
<a href="mailto:idris@moderndatasolusi.com">idris@moderndatasolusi.com</a>; Henry Sutanto <<a href="mailto:henry.sutanto@moderndatasolusi.com">henry.sutanto@moderndatasolusi.com</a>><br>
<b>Cc:</b> Erik Reinaldo <<a href="mailto:Erik@moderndatasolusi.com">Erik@moderndatasolusi.com</a>>; Sara Bulgarelli <<a href="mailto:Sara.Bulgarelli@ricoh-gs.com">Sara.Bulgarelli@ricoh-gs.com</a>>; #REU-GSK-IMACD <<a href="mailto:GSK-IMACD@ricoh-europe.com">GSK-IMACD@ricoh-europe.com</a>>;
<a href="mailto:it.team@moderndatasolusi.com">it.team@moderndatasolusi.com</a>; <a href="mailto:gilang@moderndatasolusi.com">
gilang@moderndatasolusi.com</a><br>
<b>Subject:</b> RE: RITM0688734 Tech refresh 4 devices Indonesia Jakarta<o:p></o:p></span></p>
</div>
</div>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><span style="font-size:11.0pt">Dear Sun Sun and PTM team, good day.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">Understand that you went back to the site and please advise has the required action been taken, problem rectify?<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">Are you going to wait for the card reader to arrive and only trouble shoot the issue?<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">Please provide an update and treat this as urgent!<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">Thank you<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<div>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><b><span style="font-size:11.0pt;font-family:"Times New Roman",serif;color:#3B9B4B;mso-ligatures:standardcontextual;mso-fareast-language:JA">Advance Leave Notice:
</span></b><b><span style="font-size:11.0pt;font-family:"Times New Roman",serif;color:#2F5496;mso-ligatures:standardcontextual;mso-fareast-language:JA">Nil<o:p></o:p></span></b></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><b><span style="font-size:11.0pt;font-family:"Times New Roman",serif;color:#3B9B4B;mso-ligatures:standardcontextual;mso-fareast-language:JA">Public Holiday: </span></b><b><span style="font-size:11.0pt;font-family:"Times New Roman",serif;color:#2F5496;mso-ligatures:standardcontextual;mso-fareast-language:JA">
Nil </span></b><b><span style="font-size:11.0pt;font-family:"Times New Roman",serif;color:#2F5496;mso-fareast-language:JA"><o:p></o:p></span></b></p>
<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Times New Roman",serif;color:#2F5496;mso-ligatures:standardcontextual;mso-fareast-language:JA"><o:p> </o:p></span></b></p>
<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Times New Roman",serif;color:#2F5496;mso-ligatures:standardcontextual;mso-fareast-language:JA"><o:p> </o:p></span></b></p>
<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual"><o:p> </o:p></span></b></p>
<p class="MsoNormal" style="margin-bottom:6.0pt;text-autospace:none"><b><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">Thank you.</span></b><b><span style="font-family:"Times New Roman",serif;color:black;mso-ligatures:standardcontextual"><o:p></o:p></span></b></p>
<p class="MsoNormal" style="margin-bottom:6.0pt;text-autospace:none"><b><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">Patricia Foong
</span></b><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual"><br>
Senior Global Account Coordinator<br>
Ricoh Global Services Greater Asia Pacific<br>
Business Operation Division<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-bottom:6.0pt;text-autospace:none"><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">Mobile Phone : +6016 410 4493<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-bottom:12.0pt;text-autospace:none"><u><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#0070C0;mso-ligatures:standardcontextual"><a href="mailto:patricia.foong@ricoh.com.my"><span style="color:#0070C0">patricia.foong@ricoh.com.my</span></a></span></u><b><span style="font-size:11.0pt;color:#2F5496;mso-ligatures:standardcontextual"><o:p></o:p></span></b></p>
<p class="MsoNormal" style="margin-bottom:6.0pt;text-autospace:none"><b><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">RICOH (Malaysia) Sdn Bhd (10078-W)</span></b><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">
<o:p></o:p></span></p>
<p class="MsoNormal" style="text-autospace:none"><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">UG-D6, Level Upper Ground,<o:p></o:p></span></p>
<p class="MsoNormal" style="text-autospace:none"><span lang="DE" style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">Utropolis Suites 2, Jalan Kontraktor U1/14,<o:p></o:p></span></p>
<p class="MsoNormal" style="text-autospace:none"><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">40150 Shah Alam, Selangor,<o:p></o:p></span></p>
<p class="MsoNormal" style="text-autospace:none"><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">Malaysia.<o:p></o:p></span></p>
<p class="MsoNormal" style="line-height:105%"><span style="font-size:11.0pt;line-height:105%;font-family:"Arial",sans-serif;color:#666666;mso-ligatures:standardcontextual"><o:p> </o:p></span></p>
<p class="MsoNormal" style="line-height:105%"><span style="font-size:11.0pt;line-height:105%;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">Service Hotline: 1300 88 8228<o:p></o:p></span></p>
<p class="MsoNormal" style="line-height:105%"><span style="font-size:11.0pt;line-height:105%;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">Website:</span><span style="font-size:11.0pt;line-height:105%;font-family:"Arial",sans-serif;color:#666666;mso-ligatures:standardcontextual">
</span><span style="font-size:11.0pt;line-height:105%;font-family:"Arial",sans-serif;color:black;mso-ligatures:standardcontextual"><a href="http://www.ricoh.com.my/"><span style="color:blue">www.ricoh.com.my</span></a><o:p></o:p></span></p>
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<p class="MsoNormal" style="line-height:105%"><a href="https://www.ricoh.com.my/"><span style="font-size:11.0pt;line-height:105%;color:black;text-decoration:none"><img border="0" width="600" height="184" style="width:6.25in;height:1.9166in" id="Picture_x0020_304" src="cid:image002.jpg@01DA0CB9.502165A0"></span></a><span style="font-size:11.0pt;line-height:105%;color:black;mso-ligatures:standardcontextual"><o:p></o:p></span></p>
<p class="MsoNormal" style="line-height:105%"><span style="font-size:11.0pt;line-height:105%;color:black;mso-ligatures:standardcontextual"><o:p> </o:p></span></p>
<p class="MsoNormal"><i><span style="font-size:9.0pt;color:#3F621F;mso-ligatures:standardcontextual">This message together with any attachments is confidential and intended solely for the person or entity to whom it is addressed. It contains information that
is confidential and that may be legally privileged. If you are not the intended recipient (or if you have received this message in error), please notify the sender immediately by replying to this message and delete this e-mail (and any other record of it)
from your system. Please do not copy or use it for any purpose. Recipient is advised to check this email and any attachments for the presence of trojans or viruses. The company accepts no liability for any damage caused by any virus transmitted by this email.<o:p></o:p></span></i></p>
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<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
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<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in">
<p class="MsoNormal"><b><span style="font-size:11.0pt">From:</span></b><span style="font-size:11.0pt"> Patricia Foong
<br>
<b>Sent:</b> Monday, October 16, 2023 7:22 PM<br>
<b>To:</b> #res-GSSC.GSK.Support <<a href="mailto:GSSC.GSK.Support@ricoh.es">GSSC.GSK.Support@ricoh.es</a>>; soenwono <<a href="mailto:soenwono@moderndatasolusi.com">soenwono@moderndatasolusi.com</a>><br>
<b>Cc:</b> Erik Reinaldo <<a href="mailto:Erik@moderndatasolusi.com">Erik@moderndatasolusi.com</a>>;
<a href="mailto:idris@moderndatasolusi.com">idris@moderndatasolusi.com</a>; Sara Bulgarelli <<a href="mailto:Sara.Bulgarelli@ricoh-gs.com">Sara.Bulgarelli@ricoh-gs.com</a>>; #REU-GSK-IMACD <<a href="mailto:GSK-IMACD@ricoh-europe.com">GSK-IMACD@ricoh-europe.com</a>>;
<a href="mailto:it.team@moderndatasolusi.com">it.team@moderndatasolusi.com</a>; <a href="mailto:gilang@moderndatasolusi.com">
gilang@moderndatasolusi.com</a>; Henry Sutanto <<a href="mailto:henry.sutanto@moderndatasolusi.com">henry.sutanto@moderndatasolusi.com</a>><br>
<b>Subject:</b> RE: RITM0688734 Tech refresh 4 devices Indonesia Jakarta<o:p></o:p></span></p>
</div>
</div>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><span style="font-size:11.0pt">Thanks Julien for your kind advise and feedback.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">Dear PTM team,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">Problem not resolved and please look into it tomorrow.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">Do let us know if you do not know to go about it to look for next level of hardware support..this has been going for more than a week and nothing resolved.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">Thanks.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<div>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><b><span style="font-size:11.0pt;font-family:"Times New Roman",serif;color:#3B9B4B;mso-ligatures:standardcontextual;mso-fareast-language:JA">Advance Leave Notice:
</span></b><b><span style="font-size:11.0pt;font-family:"Times New Roman",serif;color:#2F5496;mso-ligatures:standardcontextual;mso-fareast-language:JA">Nil<o:p></o:p></span></b></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><b><span style="font-size:11.0pt;font-family:"Times New Roman",serif;color:#3B9B4B;mso-ligatures:standardcontextual;mso-fareast-language:JA">Public Holiday: </span></b><b><span style="font-size:11.0pt;font-family:"Times New Roman",serif;color:#2F5496;mso-ligatures:standardcontextual;mso-fareast-language:JA">
Nil </span></b><b><span style="font-size:11.0pt;font-family:"Times New Roman",serif;color:#2F5496;mso-fareast-language:JA"><o:p></o:p></span></b></p>
<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Times New Roman",serif;color:#2F5496;mso-ligatures:standardcontextual;mso-fareast-language:JA"><o:p> </o:p></span></b></p>
<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Times New Roman",serif;color:#2F5496;mso-ligatures:standardcontextual;mso-fareast-language:JA"><o:p> </o:p></span></b></p>
<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual"><o:p> </o:p></span></b></p>
<p class="MsoNormal" style="margin-bottom:6.0pt;text-autospace:none"><b><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">Thank you.</span></b><b><span style="font-family:"Times New Roman",serif;color:black;mso-ligatures:standardcontextual"><o:p></o:p></span></b></p>
<p class="MsoNormal" style="margin-bottom:6.0pt;text-autospace:none"><b><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">Patricia Foong
</span></b><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual"><br>
Senior Global Account Coordinator<br>
Ricoh Global Services Greater Asia Pacific<br>
Business Operation Division<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-bottom:6.0pt;text-autospace:none"><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">Mobile Phone : +6016 410 4493<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-bottom:12.0pt;text-autospace:none"><u><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#0070C0;mso-ligatures:standardcontextual"><a href="mailto:patricia.foong@ricoh.com.my"><span style="color:#0070C0">patricia.foong@ricoh.com.my</span></a></span></u><b><span style="font-size:11.0pt;color:#2F5496;mso-ligatures:standardcontextual"><o:p></o:p></span></b></p>
<p class="MsoNormal" style="margin-bottom:6.0pt;text-autospace:none"><b><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">RICOH (Malaysia) Sdn Bhd (10078-W)</span></b><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">
<o:p></o:p></span></p>
<p class="MsoNormal" style="text-autospace:none"><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">UG-D6, Level Upper Ground,<o:p></o:p></span></p>
<p class="MsoNormal" style="text-autospace:none"><span lang="DE" style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">Utropolis Suites 2, Jalan Kontraktor U1/14,<o:p></o:p></span></p>
<p class="MsoNormal" style="text-autospace:none"><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">40150 Shah Alam, Selangor,<o:p></o:p></span></p>
<p class="MsoNormal" style="text-autospace:none"><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">Malaysia.<o:p></o:p></span></p>
<p class="MsoNormal" style="line-height:105%"><span style="font-size:11.0pt;line-height:105%;font-family:"Arial",sans-serif;color:#666666;mso-ligatures:standardcontextual"><o:p> </o:p></span></p>
<p class="MsoNormal" style="line-height:105%"><span style="font-size:11.0pt;line-height:105%;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">Service Hotline: 1300 88 8228<o:p></o:p></span></p>
<p class="MsoNormal" style="line-height:105%"><span style="font-size:11.0pt;line-height:105%;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">Website:</span><span style="font-size:11.0pt;line-height:105%;font-family:"Arial",sans-serif;color:#666666;mso-ligatures:standardcontextual">
</span><span style="font-size:11.0pt;line-height:105%;font-family:"Arial",sans-serif;color:black;mso-ligatures:standardcontextual"><a href="http://www.ricoh.com.my/"><span style="color:blue">www.ricoh.com.my</span></a><o:p></o:p></span></p>
<p class="MsoNormal" style="margin-bottom:6.0pt;text-autospace:none"><u><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:blue;mso-ligatures:standardcontextual"><o:p><span style="text-decoration:none"> </span></o:p></span></u></p>
<p class="MsoNormal" style="line-height:105%"><a href="https://www.ricoh.com.my/"><span style="font-size:11.0pt;line-height:105%;color:black;text-decoration:none"><img border="0" width="600" height="184" style="width:6.25in;height:1.9166in" id="Picture_x0020_303" src="cid:image002.jpg@01DA0CB9.502165A0"></span></a><span style="font-size:11.0pt;line-height:105%;color:black;mso-ligatures:standardcontextual"><o:p></o:p></span></p>
<p class="MsoNormal" style="line-height:105%"><span style="font-size:11.0pt;line-height:105%;color:black;mso-ligatures:standardcontextual"><o:p> </o:p></span></p>
<p class="MsoNormal"><i><span style="font-size:9.0pt;color:#3F621F;mso-ligatures:standardcontextual">This message together with any attachments is confidential and intended solely for the person or entity to whom it is addressed. It contains information that
is confidential and that may be legally privileged. If you are not the intended recipient (or if you have received this message in error), please notify the sender immediately by replying to this message and delete this e-mail (and any other record of it)
from your system. Please do not copy or use it for any purpose. Recipient is advised to check this email and any attachments for the presence of trojans or viruses. The company accepts no liability for any damage caused by any virus transmitted by this email.<o:p></o:p></span></i></p>
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<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
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<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in">
<p class="MsoNormal"><b><span style="font-size:11.0pt">From:</span></b><span style="font-size:11.0pt"> #res-GSSC.GSK.Support <<a href="mailto:GSSC.GSK.Support@ricoh.es">GSSC.GSK.Support@ricoh.es</a>>
<br>
<b>Sent:</b> Monday, October 16, 2023 6:14 PM<br>
<b>To:</b> soenwono <<a href="mailto:soenwono@moderndatasolusi.com">soenwono@moderndatasolusi.com</a>><br>
<b>Cc:</b> Erik Reinaldo <<a href="mailto:Erik@moderndatasolusi.com">Erik@moderndatasolusi.com</a>>;
<a href="mailto:idris@moderndatasolusi.com">idris@moderndatasolusi.com</a>; Sara Bulgarelli <<a href="mailto:Sara.Bulgarelli@ricoh-gs.com">Sara.Bulgarelli@ricoh-gs.com</a>>; #REU-GSK-IMACD <<a href="mailto:GSK-IMACD@ricoh-europe.com">GSK-IMACD@ricoh-europe.com</a>>;
Patricia Foong <<a href="mailto:Patricia.Foong@ricoh.com.my">Patricia.Foong@ricoh.com.my</a>>;
<a href="mailto:it.team@moderndatasolusi.com">it.team@moderndatasolusi.com</a>; <a href="mailto:gilang@moderndatasolusi.com">
gilang@moderndatasolusi.com</a>; Henry Sutanto <<a href="mailto:henry.sutanto@moderndatasolusi.com">henry.sutanto@moderndatasolusi.com</a>>; #res-GSSC.GSK.Support <<a href="mailto:GSSC.GSK.Support@ricoh.es">GSSC.GSK.Support@ricoh.es</a>><br>
<b>Subject:</b> RE: RITM0688734 Tech refresh 4 devices Indonesia Jakarta<o:p></o:p></span></p>
</div>
</div>
<p class="MsoNormal"><o:p> </o:p></p>
<p align="center" style="margin:5.0pt;text-align:center"><span lang="ES" style="color:black">Internal<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="ES" style="font-size:11.0pt"><o:p> </o:p></span></p>
<div>
<p class="MsoNormal"><span lang="ES" style="font-size:11.0pt">Hi,<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="ES" style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="font-size:11.0pt">The device have SLNX services all of them on STOP status
<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="font-size:11.0pt">Like previous time I can only advise you to contact your next level of support Hardware for have the instructions on wat to do for understand the exact origin of the issue.<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="ES" style="font-size:11.0pt"><img border="0" width="1411" height="193" style="width:14.6979in;height:2.0104in" id="Picture_x0020_149" src="cid:image039.png@01DA0CB9.502165A0"></span><span lang="ES" style="font-size:11.0pt"><o:p></o:p></span></p>
<p class="MsoNormal"><span lang="ES" style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="font-size:11.0pt">The screenshot you provide is not a SLNX screen of login.<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="font-size:11.0pt"><o:p> </o:p></span></p>
<div>
<p class="MsoNormal"><span lang="FR" style="font-family:"Arial",sans-serif">Best Regards,<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="FR" style="font-family:"Arial",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><b><span lang="FR" style="font-family:"Arial",sans-serif">Julien Franco Alain, Perego</span></b><span lang="FR" style="font-family:"Arial",sans-serif"><br>
</span><span lang="EN-GB" style="font-family:"Arial",sans-serif">Technical Support Specialist L2<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="font-family:"Arial",sans-serif">Global Solution Support Centre<span style="color:black"><br>
<b><br>
Ricoh Spain S.L.U.</b><br>
</span><u><span style="color:blue"><br>
</span></u></span><a href="http://www.ricoh.es/"><span lang="EN-GB" style="font-family:"Arial",sans-serif;color:blue;text-decoration:none"><img border="0" width="88" height="31" style="width:.9166in;height:.3229in" id="Picture_x0020_142" src="cid:image030.png@01DA0CB9.502165A0"></span></a><span lang="EN-GB" style="font-family:"Arial",sans-serif;color:black"><br>
</span><u><span lang="EN-GB" style="font-size:11.0pt;color:blue"><br>
</span></u><span lang="ES" style="font-size:11.0pt"><a href="http://www.facebook.com/ricohspain"><span lang="EN-GB" style="color:blue;text-decoration:none"><img border="0" width="24" height="24" style="width:.25in;height:.25in" id="Picture_x0020_145" src="cid:image031.png@01DA0CB9.502165A0"></span><span lang="EN-GB" style="color:blue"> </span></a></span><span lang="EN-GB" style="font-size:11.0pt;color:black"> </span><span lang="ES" style="font-size:11.0pt"><a href="http://www.twitter.com/ricohspain"><span lang="EN-GB" style="color:black;text-decoration:none"><img border="0" width="24" height="24" style="width:.25in;height:.25in" id="Picture_x0020_146" src="cid:image032.png@01DA0CB9.502165A0"></span><span lang="EN-GB" style="color:black"> </span></a></span><span lang="EN-GB" style="font-size:11.0pt;color:black"> </span><span lang="ES" style="font-size:11.0pt"><a href="http://www.youtube.com/ricohspain"><span lang="EN-GB" style="color:black;text-decoration:none"><img border="0" width="24" height="24" style="width:.25in;height:.25in" id="Picture_x0020_147" src="cid:image033.png@01DA0CB9.502165A0"></span><span lang="EN-GB" style="color:black"> </span></a></span><span lang="EN-GB" style="font-size:11.0pt;color:black"> </span><span lang="ES" style="font-size:11.0pt"><a href="http://www.linkedin.com/company/ricoh-espana-slu"><span lang="EN-GB" style="color:black;text-decoration:none"><img border="0" width="24" height="24" style="width:.25in;height:.25in" id="Picture_x0020_148" src="cid:image034.png@01DA0CB9.502165A0"></span><span lang="EN-GB" style="color:black"> </span></a></span><span lang="EN-GB" style="font-size:11.0pt"><o:p></o:p></span></p>
</div>
<p class="MsoNormal"><span lang="EN-GB" style="font-size:11.0pt"><o:p> </o:p></span></p>
<div>
<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in">
<p class="MsoNormal"><b><span style="font-size:11.0pt">From:</span></b><span style="font-size:11.0pt"> Soenwono <<a href="mailto:soenwono@moderndatasolusi.com">soenwono@moderndatasolusi.com</a>>
<br>
<b>Sent:</b> lunes, 16 de octubre de 2023 11:24<br>
<b>To:</b> Patricia Foong Swee See <<a href="mailto:Patricia.Foong@ricoh.com.my">Patricia.Foong@ricoh.com.my</a>>; #res-GSSC.GSK.Support <<a href="mailto:GSSC.GSK.Support@ricoh.es">GSSC.GSK.Support@ricoh.es</a>><br>
<b>Cc:</b> 'Erik Reinaldo' <<a href="mailto:Erik@moderndatasolusi.com">Erik@moderndatasolusi.com</a>>;
<a href="mailto:idris@moderndatasolusi.com">idris@moderndatasolusi.com</a>; Sara Bulgarelli <<a href="mailto:Sara.Bulgarelli@ricoh-gs.com">Sara.Bulgarelli@ricoh-gs.com</a>>; #REU-GSK-IMACD <<a href="mailto:GSK-IMACD@ricoh-europe.com">GSK-IMACD@ricoh-europe.com</a>>;
<a href="mailto:it.team@moderndatasolusi.com">it.team@moderndatasolusi.com</a>; <a href="mailto:gilang@moderndatasolusi.com">
gilang@moderndatasolusi.com</a>; 'Henry Sutanto' <<a href="mailto:henry.sutanto@moderndatasolusi.com">henry.sutanto@moderndatasolusi.com</a>><br>
<b>Subject:</b> RE: RITM0688734 Tech refresh 4 devices Indonesia Jakarta<o:p></o:p></span></p>
</div>
</div>
<p class="MsoNormal"><span lang="ES"><o:p> </o:p></span></p>
<div style="border:solid #FFCACA 1.0pt;padding:12.0pt 12.0pt 12.0pt 12.0pt">
<p style="background:#FFCACA"><span lang="EN-ID" style="font-size:10.0pt;color:black">This message was sent from an external source. Please be careful opening attachments/links or replying to sources you don’t know.</span><span lang="EN-ID"><o:p></o:p></span></p>
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<div>
<p class="MsoNormal"><b><u><span style="font-size:11.0pt">Hi Pat,<o:p></o:p></span></u></b></p>
<p class="MsoNormal"><span style="font-size:11.0pt">Here is the screen display n MP 305 SPF. In our view, SLNX has been pushed to MP 305. <o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">Tomorrow my engineer will visit GSK. Do you need any onsite support from us?
<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><img border="0" width="277" height="368" style="width:2.8854in;height:3.8333in" id="Picture_x0020_143" src="cid:image040.jpg@01DA0CB9.502165A0"></span><span style="font-size:11.0pt"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">Thank you<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<div>
<p class="MsoNormal"><span style="font-family:"Tahoma",sans-serif">Regards,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Tahoma",sans-serif">Soenwono Suprapto | GMA & Direct Dept Head<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Tahoma",sans-serif">T: +62 21-27937489<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Tahoma",sans-serif">F: +62 21-27937486<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Tahoma",sans-serif">M: +62-87771697791<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Tahoma",sans-serif"><a href="http://www.moderndatasolusi.com/"><span style="color:blue">www.moderndatasolusi.com</span></a><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Tahoma",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><b><u><span style="font-family:"Tahoma",sans-serif">PT MODERN DATA SOLUSI
<o:p></o:p></span></u></b></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><a href="https://goo.gl/maps/ta17fqnTWbL2"><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:black;background:white;text-decoration:none">JL. Sultan Iskandar Muda No. 29, Kebayoran Lama Utara,
Kebayoran Lama - Jakarta Selatan 12240</span></a></span><span style="font-family:"Arial",sans-serif;color:#222222;background:white"><o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="font-size:11.0pt"><img border="0" width="195" height="84" style="width:2.0312in;height:.875in" id="Picture_x0020_140" src="cid:image029.png@01DA0CB9.502165A0"></span><span style="font-family:"Arial",sans-serif;color:#222222;background:white"><o:p></o:p></span></p>
</div>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<div>
<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in">
<p class="MsoNormal"><b><span style="font-size:11.0pt">From:</span></b><span style="font-size:11.0pt"> Patricia Foong <<a href="mailto:Patricia.Foong@ricoh.com.my">Patricia.Foong@ricoh.com.my</a>>
<br>
<b>Sent:</b> 05 October 2023 14:35<br>
<b>To:</b> #res-GSSC.GSK.Support <<a href="mailto:GSSC.GSK.Support@ricoh.es">GSSC.GSK.Support@ricoh.es</a>>; soenwono <<a href="mailto:soenwono@moderndatasolusi.com">soenwono@moderndatasolusi.com</a>><br>
<b>Cc:</b> Erik Reinaldo <<a href="mailto:Erik@moderndatasolusi.com">Erik@moderndatasolusi.com</a>>;
<a href="mailto:idris@moderndatasolusi.com">idris@moderndatasolusi.com</a>; Sara Bulgarelli <<a href="mailto:Sara.Bulgarelli@ricoh-gs.com">Sara.Bulgarelli@ricoh-gs.com</a>>; #REU-GSK-IMACD <<a href="mailto:GSK-IMACD@ricoh-europe.com">GSK-IMACD@ricoh-europe.com</a>>;
<a href="mailto:it.team@moderndatasolusi.com">it.team@moderndatasolusi.com</a>; <a href="mailto:gilang@moderndatasolusi.com">
gilang@moderndatasolusi.com</a>; Henry Sutanto <<a href="mailto:henry.sutanto@moderndatasolusi.com">henry.sutanto@moderndatasolusi.com</a>><br>
<b>Subject:</b> RE: RITM0688734 Tech refresh 4 devices Indonesia Jakarta<o:p></o:p></span></p>
</div>
</div>
<p class="MsoNormal"><span lang="EN-ID"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">Dear All, good day.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">Can someone update where are we now? Has PTM managed download the logs and resolved the issue?<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">Is the device (MP 395) is still working as direct printing?<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">Dear Sun Sun,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">Can you please kindly check with your SCM as the CR being received?<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">Thanks.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<div>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><b><span style="font-size:11.0pt;font-family:"Times New Roman",serif;color:#3B9B4B;mso-ligatures:standardcontextual;mso-fareast-language:JA">Advance Leave Notice:
</span></b><b><span style="font-size:11.0pt;font-family:"Times New Roman",serif;color:#2F5496;mso-ligatures:standardcontextual;mso-fareast-language:JA">Nil<o:p></o:p></span></b></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><b><span style="font-size:11.0pt;font-family:"Times New Roman",serif;color:#3B9B4B;mso-ligatures:standardcontextual;mso-fareast-language:JA">Public Holiday: </span></b><b><span style="font-size:11.0pt;font-family:"Times New Roman",serif;color:#2F5496;mso-ligatures:standardcontextual;mso-fareast-language:JA">
Nil </span></b><b><span style="font-size:11.0pt;font-family:"Times New Roman",serif;color:#2F5496;mso-fareast-language:JA"><o:p></o:p></span></b></p>
<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Times New Roman",serif;color:#2F5496;mso-ligatures:standardcontextual;mso-fareast-language:JA"><o:p> </o:p></span></b></p>
<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Times New Roman",serif;color:#2F5496;mso-ligatures:standardcontextual;mso-fareast-language:JA"><o:p> </o:p></span></b></p>
<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual"><o:p> </o:p></span></b></p>
<p class="MsoNormal" style="margin-bottom:6.0pt;text-autospace:none"><b><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">Thank you.</span></b><b><span style="font-family:"Times New Roman",serif;color:black;mso-ligatures:standardcontextual"><o:p></o:p></span></b></p>
<p class="MsoNormal" style="margin-bottom:6.0pt;text-autospace:none"><b><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">Patricia Foong
</span></b><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual"><br>
Senior Global Account Coordinator<br>
Ricoh Global Services Greater Asia Pacific<br>
Business Operation Division<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-bottom:6.0pt;text-autospace:none"><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">Mobile Phone : +6016 410 4493<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-bottom:12.0pt;text-autospace:none"><u><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#0070C0;mso-ligatures:standardcontextual"><a href="mailto:patricia.foong@ricoh.com.my"><span style="color:#0070C0">patricia.foong@ricoh.com.my</span></a></span></u><b><span style="font-size:11.0pt;color:#2F5496;mso-ligatures:standardcontextual"><o:p></o:p></span></b></p>
<p class="MsoNormal" style="margin-bottom:6.0pt;text-autospace:none"><b><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">RICOH (Malaysia) Sdn Bhd (10078-W)</span></b><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">
<o:p></o:p></span></p>
<p class="MsoNormal" style="text-autospace:none"><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">UG-D6, Level Upper Ground,<o:p></o:p></span></p>
<p class="MsoNormal" style="text-autospace:none"><span lang="DE" style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">Utropolis Suites 2, Jalan Kontraktor U1/14,<o:p></o:p></span></p>
<p class="MsoNormal" style="text-autospace:none"><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">40150 Shah Alam, Selangor,<o:p></o:p></span></p>
<p class="MsoNormal" style="text-autospace:none"><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">Malaysia.<o:p></o:p></span></p>
<p class="MsoNormal" style="line-height:105%"><span style="font-size:11.0pt;line-height:105%;font-family:"Arial",sans-serif;color:#666666;mso-ligatures:standardcontextual"><o:p> </o:p></span></p>
<p class="MsoNormal" style="line-height:105%"><span style="font-size:11.0pt;line-height:105%;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">Service Hotline: 1300 88 8228<o:p></o:p></span></p>
<p class="MsoNormal" style="line-height:105%"><span style="font-size:11.0pt;line-height:105%;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">Website:</span><span style="font-size:11.0pt;line-height:105%;font-family:"Arial",sans-serif;color:#666666;mso-ligatures:standardcontextual">
</span><span style="font-size:11.0pt;line-height:105%;font-family:"Arial",sans-serif;color:black;mso-ligatures:standardcontextual"><a href="http://www.ricoh.com.my/"><span style="color:blue">www.ricoh.com.my</span></a><o:p></o:p></span></p>
<p class="MsoNormal" style="margin-bottom:6.0pt;text-autospace:none"><u><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:blue;mso-ligatures:standardcontextual"><o:p><span style="text-decoration:none"> </span></o:p></span></u></p>
<p class="MsoNormal" style="line-height:105%"><a href="https://www.ricoh.com.my/"><span style="font-size:11.0pt;line-height:105%;color:black;text-decoration:none"><img border="0" width="600" height="184" style="width:6.25in;height:1.9166in" id="Picture_x0020_294" src="cid:image002.jpg@01DA0CB9.502165A0"></span></a><span style="font-size:11.0pt;line-height:105%;color:black;mso-ligatures:standardcontextual"><o:p></o:p></span></p>
<p class="MsoNormal" style="line-height:105%"><span style="font-size:11.0pt;line-height:105%;color:black;mso-ligatures:standardcontextual"><o:p> </o:p></span></p>
<p class="MsoNormal"><i><span style="font-size:9.0pt;color:#3F621F;mso-ligatures:standardcontextual">This message together with any attachments is confidential and intended solely for the person or entity to whom it is addressed. It contains information that
is confidential and that may be legally privileged. If you are not the intended recipient (or if you have received this message in error), please notify the sender immediately by replying to this message and delete this e-mail (and any other record of it)
from your system. Please do not copy or use it for any purpose. Recipient is advised to check this email and any attachments for the presence of trojans or viruses. The company accepts no liability for any damage caused by any virus transmitted by this email.<o:p></o:p></span></i></p>
</div>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<div>
<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in">
<p class="MsoNormal"><b><span style="font-size:11.0pt">From:</span></b><span style="font-size:11.0pt"> Patricia Foong
<br>
<b>Sent:</b> Wednesday, October 4, 2023 12:51 PM<br>
<b>To:</b> #res-GSSC.GSK.Support <<a href="mailto:GSSC.GSK.Support@ricoh.es">GSSC.GSK.Support@ricoh.es</a>>; soenwono <<a href="mailto:soenwono@moderndatasolusi.com">soenwono@moderndatasolusi.com</a>><br>
<b>Cc:</b> Erik Reinaldo <<a href="mailto:Erik@moderndatasolusi.com">Erik@moderndatasolusi.com</a>>;
<a href="mailto:idris@moderndatasolusi.com">idris@moderndatasolusi.com</a>; Sara Bulgarelli <<a href="mailto:Sara.Bulgarelli@ricoh-gs.com">Sara.Bulgarelli@ricoh-gs.com</a>>; #REU-GSK-IMACD <<a href="mailto:GSK-IMACD@ricoh-europe.com">GSK-IMACD@ricoh-europe.com</a>>;
<a href="mailto:it.team@moderndatasolusi.com">it.team@moderndatasolusi.com</a>; <a href="mailto:gilang@moderndatasolusi.com">
gilang@moderndatasolusi.com</a>; Henry Sutanto <<a href="mailto:henry.sutanto@moderndatasolusi.com">henry.sutanto@moderndatasolusi.com</a>><br>
<b>Subject:</b> RE: RITM0688734 Tech refresh 4 devices Indonesia Jakarta<o:p></o:p></span></p>
</div>
</div>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><span style="font-size:11.0pt">Dear all,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">It seems that we are stuck here..<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">Dear Sun Sun,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">I believe your team should know how to download the log from device and unfortunately I do not have the knowledge how to go about it.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">Not sure how can help you or next level of support on hardware..<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">Thanks.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<div>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><b><span style="font-size:11.0pt;font-family:"Times New Roman",serif;color:#3B9B4B;mso-ligatures:standardcontextual;mso-fareast-language:JA">Advance Leave Notice:
</span></b><b><span style="font-size:11.0pt;font-family:"Times New Roman",serif;color:#2F5496;mso-ligatures:standardcontextual;mso-fareast-language:JA">Nil<o:p></o:p></span></b></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><b><span style="font-size:11.0pt;font-family:"Times New Roman",serif;color:#3B9B4B;mso-ligatures:standardcontextual;mso-fareast-language:JA">Public Holiday: </span></b><b><span style="font-size:11.0pt;font-family:"Times New Roman",serif;color:#2F5496;mso-ligatures:standardcontextual;mso-fareast-language:JA">
Nil </span></b><b><span style="font-size:11.0pt;font-family:"Times New Roman",serif;color:#2F5496;mso-fareast-language:JA"><o:p></o:p></span></b></p>
<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Times New Roman",serif;color:#2F5496;mso-ligatures:standardcontextual;mso-fareast-language:JA"><o:p> </o:p></span></b></p>
<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Times New Roman",serif;color:#2F5496;mso-ligatures:standardcontextual;mso-fareast-language:JA"><o:p> </o:p></span></b></p>
<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual"><o:p> </o:p></span></b></p>
<p class="MsoNormal" style="margin-bottom:6.0pt;text-autospace:none"><b><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">Thank you.</span></b><b><span style="font-family:"Times New Roman",serif;color:black;mso-ligatures:standardcontextual"><o:p></o:p></span></b></p>
<p class="MsoNormal" style="margin-bottom:6.0pt;text-autospace:none"><b><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">Patricia Foong
</span></b><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual"><br>
Senior Global Account Coordinator<br>
Ricoh Global Services Greater Asia Pacific<br>
Business Operation Division<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-bottom:6.0pt;text-autospace:none"><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">Mobile Phone : +6016 410 4493<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-bottom:12.0pt;text-autospace:none"><u><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#0070C0;mso-ligatures:standardcontextual"><a href="mailto:patricia.foong@ricoh.com.my"><span style="color:#0070C0">patricia.foong@ricoh.com.my</span></a></span></u><b><span style="font-size:11.0pt;color:#2F5496;mso-ligatures:standardcontextual"><o:p></o:p></span></b></p>
<p class="MsoNormal" style="margin-bottom:6.0pt;text-autospace:none"><b><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">RICOH (Malaysia) Sdn Bhd (10078-W)</span></b><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">
<o:p></o:p></span></p>
<p class="MsoNormal" style="text-autospace:none"><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">UG-D6, Level Upper Ground,<o:p></o:p></span></p>
<p class="MsoNormal" style="text-autospace:none"><span lang="DE" style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">Utropolis Suites 2, Jalan Kontraktor U1/14,<o:p></o:p></span></p>
<p class="MsoNormal" style="text-autospace:none"><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">40150 Shah Alam, Selangor,<o:p></o:p></span></p>
<p class="MsoNormal" style="text-autospace:none"><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">Malaysia.<o:p></o:p></span></p>
<p class="MsoNormal" style="line-height:105%"><span style="font-size:11.0pt;line-height:105%;font-family:"Arial",sans-serif;color:#666666;mso-ligatures:standardcontextual"><o:p> </o:p></span></p>
<p class="MsoNormal" style="line-height:105%"><span style="font-size:11.0pt;line-height:105%;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">Service Hotline: 1300 88 8228<o:p></o:p></span></p>
<p class="MsoNormal" style="line-height:105%"><span style="font-size:11.0pt;line-height:105%;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">Website:</span><span style="font-size:11.0pt;line-height:105%;font-family:"Arial",sans-serif;color:#666666;mso-ligatures:standardcontextual">
</span><span style="font-size:11.0pt;line-height:105%;font-family:"Arial",sans-serif;color:black;mso-ligatures:standardcontextual"><a href="http://www.ricoh.com.my/"><span style="color:blue">www.ricoh.com.my</span></a><o:p></o:p></span></p>
<p class="MsoNormal" style="margin-bottom:6.0pt;text-autospace:none"><u><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:blue;mso-ligatures:standardcontextual"><o:p><span style="text-decoration:none"> </span></o:p></span></u></p>
<p class="MsoNormal" style="line-height:105%"><a href="https://www.ricoh.com.my/"><span style="font-size:11.0pt;line-height:105%;color:black;text-decoration:none"><img border="0" width="600" height="184" style="width:6.25in;height:1.9166in" id="Picture_x0020_293" src="cid:image002.jpg@01DA0CB9.502165A0"></span></a><span style="font-size:11.0pt;line-height:105%;color:black;mso-ligatures:standardcontextual"><o:p></o:p></span></p>
<p class="MsoNormal" style="line-height:105%"><span style="font-size:11.0pt;line-height:105%;color:black;mso-ligatures:standardcontextual"><o:p> </o:p></span></p>
<p class="MsoNormal"><i><span style="font-size:9.0pt;color:#3F621F;mso-ligatures:standardcontextual">This message together with any attachments is confidential and intended solely for the person or entity to whom it is addressed. It contains information that
is confidential and that may be legally privileged. If you are not the intended recipient (or if you have received this message in error), please notify the sender immediately by replying to this message and delete this e-mail (and any other record of it)
from your system. Please do not copy or use it for any purpose. Recipient is advised to check this email and any attachments for the presence of trojans or viruses. The company accepts no liability for any damage caused by any virus transmitted by this email.<o:p></o:p></span></i></p>
</div>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<div>
<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in">
<p class="MsoNormal"><b><span style="font-size:11.0pt">From:</span></b><span style="font-size:11.0pt"> #res-GSSC.GSK.Support <<a href="mailto:GSSC.GSK.Support@ricoh.es">GSSC.GSK.Support@ricoh.es</a>>
<br>
<b>Sent:</b> Wednesday, October 4, 2023 12:19 PM<br>
<b>To:</b> soenwono <<a href="mailto:soenwono@moderndatasolusi.com">soenwono@moderndatasolusi.com</a>>; Patricia Foong <<a href="mailto:Patricia.Foong@ricoh.com.my">Patricia.Foong@ricoh.com.my</a>><br>
<b>Cc:</b> Erik Reinaldo <<a href="mailto:Erik@moderndatasolusi.com">Erik@moderndatasolusi.com</a>>;
<a href="mailto:idris@moderndatasolusi.com">idris@moderndatasolusi.com</a>; Sara Bulgarelli <<a href="mailto:Sara.Bulgarelli@ricoh-gs.com">Sara.Bulgarelli@ricoh-gs.com</a>>; #REU-GSK-IMACD <<a href="mailto:GSK-IMACD@ricoh-europe.com">GSK-IMACD@ricoh-europe.com</a>>;
<a href="mailto:it.team@moderndatasolusi.com">it.team@moderndatasolusi.com</a>; <a href="mailto:gilang@moderndatasolusi.com">
gilang@moderndatasolusi.com</a>; Henry Sutanto <<a href="mailto:henry.sutanto@moderndatasolusi.com">henry.sutanto@moderndatasolusi.com</a>>; #res-GSSC.GSK.Support <<a href="mailto:GSSC.GSK.Support@ricoh.es">GSSC.GSK.Support@ricoh.es</a>><br>
<b>Subject:</b> RE: RITM0688734 Tech refresh 4 devices Indonesia Jakarta<o:p></o:p></span></p>
</div>
</div>
<p class="MsoNormal"><o:p> </o:p></p>
<p align="center" style="margin:5.0pt;text-align:center"><span lang="ES" style="color:black">Internal<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="ES" style="font-size:11.0pt"><o:p> </o:p></span></p>
<div>
<p class="MsoNormal"><span lang="ES" style="font-size:11.0pt">Hi Soenwono,<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="ES" style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="font-size:11.0pt">I advise to contact your next level of hardware support for this kind of information.<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="font-size:11.0pt">GSSC is not your point of contact for learn who to do hardware actions.<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="font-size:11.0pt">We have very limited information for hardware world but you should have the relative information on the Ricoh official documents or your next level hardware support going to explain to you what
to do exactly.<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="font-size:11.0pt"><o:p> </o:p></span></p>
<div>
<p class="MsoNormal"><span lang="FR" style="font-family:"Arial",sans-serif">Best Regards,<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="FR" style="font-family:"Arial",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><b><span lang="FR" style="font-family:"Arial",sans-serif">Julien Franco Alain, Perego</span></b><span lang="FR" style="font-family:"Arial",sans-serif"><br>
</span><span lang="EN-GB" style="font-family:"Arial",sans-serif">Technical Support Specialist L2<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="font-family:"Arial",sans-serif">Global Solution Support Centre<span style="color:black"><br>
<b><br>
Ricoh Spain S.L.U.</b><br>
</span><u><span style="color:blue"><br>
</span></u></span><a href="http://www.ricoh.es/"><span lang="EN-GB" style="font-family:"Arial",sans-serif;color:blue;text-decoration:none"><img border="0" width="88" height="31" style="width:.9166in;height:.3229in" id="Picture_x0020_133" src="cid:image030.png@01DA0CB9.502165A0"></span></a><span lang="EN-GB" style="font-family:"Arial",sans-serif;color:black"><br>
</span><u><span lang="EN-GB" style="font-size:11.0pt;color:blue"><br>
</span></u><span lang="ES" style="font-size:11.0pt"><a href="http://www.facebook.com/ricohspain"><span lang="EN-GB" style="color:blue;text-decoration:none"><img border="0" width="24" height="24" style="width:.25in;height:.25in" id="Picture_x0020_136" src="cid:image031.png@01DA0CB9.502165A0"></span><span lang="EN-GB" style="color:blue"> </span></a></span><span lang="EN-GB" style="font-size:11.0pt;color:black"> </span><span lang="ES" style="font-size:11.0pt"><a href="http://www.twitter.com/ricohspain"><span lang="EN-GB" style="color:black;text-decoration:none"><img border="0" width="24" height="24" style="width:.25in;height:.25in" id="Picture_x0020_137" src="cid:image032.png@01DA0CB9.502165A0"></span><span lang="EN-GB" style="color:black"> </span></a></span><span lang="EN-GB" style="font-size:11.0pt;color:black"> </span><span lang="ES" style="font-size:11.0pt"><a href="http://www.youtube.com/ricohspain"><span lang="EN-GB" style="color:black;text-decoration:none"><img border="0" width="24" height="24" style="width:.25in;height:.25in" id="Picture_x0020_138" src="cid:image033.png@01DA0CB9.502165A0"></span><span lang="EN-GB" style="color:black"> </span></a></span><span lang="EN-GB" style="font-size:11.0pt;color:black"> </span><span lang="ES" style="font-size:11.0pt"><a href="http://www.linkedin.com/company/ricoh-espana-slu"><span lang="EN-GB" style="color:black;text-decoration:none"><img border="0" width="24" height="24" style="width:.25in;height:.25in" id="Picture_x0020_139" src="cid:image034.png@01DA0CB9.502165A0"></span><span lang="EN-GB" style="color:black"> </span></a></span><span lang="EN-GB" style="font-size:11.0pt"><o:p></o:p></span></p>
</div>
<p class="MsoNormal"><span lang="EN-GB" style="font-size:11.0pt"><o:p> </o:p></span></p>
<div>
<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in">
<p class="MsoNormal"><b><span style="font-size:11.0pt">From:</span></b><span style="font-size:11.0pt"> Soenwono <<a href="mailto:soenwono@moderndatasolusi.com">soenwono@moderndatasolusi.com</a>>
<br>
<b>Sent:</b> miércoles, 4 de octubre de 2023 6:08<br>
<b>To:</b> Patricia Foong Swee See <<a href="mailto:Patricia.Foong@ricoh.com.my">Patricia.Foong@ricoh.com.my</a>>; #res-GSSC.GSK.Support <<a href="mailto:GSSC.GSK.Support@ricoh.es">GSSC.GSK.Support@ricoh.es</a>><br>
<b>Cc:</b> 'Erik Reinaldo' <<a href="mailto:Erik@moderndatasolusi.com">Erik@moderndatasolusi.com</a>>;
<a href="mailto:idris@moderndatasolusi.com">idris@moderndatasolusi.com</a>; Sara Bulgarelli <<a href="mailto:Sara.Bulgarelli@ricoh-gs.com">Sara.Bulgarelli@ricoh-gs.com</a>>; #REU-GSK-IMACD <<a href="mailto:GSK-IMACD@ricoh-europe.com">GSK-IMACD@ricoh-europe.com</a>>;
<a href="mailto:it.team@moderndatasolusi.com">it.team@moderndatasolusi.com</a>; <a href="mailto:gilang@moderndatasolusi.com">
gilang@moderndatasolusi.com</a>; 'Henry Sutanto' <<a href="mailto:henry.sutanto@moderndatasolusi.com">henry.sutanto@moderndatasolusi.com</a>><br>
<b>Subject:</b> RE: RITM0688734 Tech refresh 4 devices Indonesia Jakarta<o:p></o:p></span></p>
</div>
</div>
<p class="MsoNormal"><span lang="ES"><o:p> </o:p></span></p>
<div style="border:solid #FFCACA 1.0pt;padding:12.0pt 12.0pt 12.0pt 12.0pt">
<p style="background:#FFCACA"><span lang="EN-ID" style="font-size:10.0pt;color:black">This message was sent from an external source. Please be careful opening attachments/links or replying to sources you don’t know.</span><span lang="EN-ID"><o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><b><u><span style="font-size:11.0pt">Hi Julien,<o:p></o:p></span></u></b></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">Can you advise what do you mean by “downloading Logs”? what kind of Logs? is it like configuration page?<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">we never done that before. any guidance on how to do it?.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">Thank you. <o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<div>
<p class="MsoNormal"><span style="font-family:"Tahoma",sans-serif">Regards,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Tahoma",sans-serif">Soenwono Suprapto | GMA & Direct Dept Head<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Tahoma",sans-serif">T: +62 21-27937489<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Tahoma",sans-serif">F: +62 21-27937486<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Tahoma",sans-serif">M: +62-87771697791<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Tahoma",sans-serif"><a href="http://www.moderndatasolusi.com/"><span style="color:blue">www.moderndatasolusi.com</span></a><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Tahoma",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><b><u><span style="font-family:"Tahoma",sans-serif">PT MODERN DATA SOLUSI
<o:p></o:p></span></u></b></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><a href="https://goo.gl/maps/ta17fqnTWbL2"><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:black;background:white;text-decoration:none">JL. Sultan Iskandar Muda No. 29, Kebayoran Lama Utara,
Kebayoran Lama - Jakarta Selatan 12240</span></a></span><span style="font-family:"Arial",sans-serif;color:#222222;background:white"><o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="font-size:11.0pt"><img border="0" width="195" height="84" style="width:2.0312in;height:.875in" id="Picture_x0020_132" src="cid:image029.png@01DA0CB9.502165A0"></span><span style="font-family:"Arial",sans-serif;color:#222222;background:white"><o:p></o:p></span></p>
</div>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<div>
<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in">
<p class="MsoNormal"><b><span style="font-size:11.0pt">From:</span></b><span style="font-size:11.0pt"> Patricia Foong <<a href="mailto:Patricia.Foong@ricoh.com.my">Patricia.Foong@ricoh.com.my</a>>
<br>
<b>Sent:</b> Tuesday, October 3, 2023 7:49 PM<br>
<b>To:</b> soenwono <<a href="mailto:soenwono@moderndatasolusi.com">soenwono@moderndatasolusi.com</a>>; '#res-GSSC.GSK.Support' <<a href="mailto:GSSC.GSK.Support@ricoh.es">GSSC.GSK.Support@ricoh.es</a>><br>
<b>Cc:</b> Erik Reinaldo <<a href="mailto:Erik@moderndatasolusi.com">Erik@moderndatasolusi.com</a>>;
<a href="mailto:idris@moderndatasolusi.com">idris@moderndatasolusi.com</a>; Sara Bulgarelli <<a href="mailto:Sara.Bulgarelli@ricoh-gs.com">Sara.Bulgarelli@ricoh-gs.com</a>>; '#REU-GSK-IMACD' <<a href="mailto:GSK-IMACD@ricoh-europe.com">GSK-IMACD@ricoh-europe.com</a>>;
<a href="mailto:it.team@moderndatasolusi.com">it.team@moderndatasolusi.com</a>; <a href="mailto:gilang@moderndatasolusi.com">
gilang@moderndatasolusi.com</a>; Henry Sutanto <<a href="mailto:henry.sutanto@moderndatasolusi.com">henry.sutanto@moderndatasolusi.com</a>><br>
<b>Subject:</b> RE: RITM0688734 Tech refresh 4 devices Indonesia Jakarta<o:p></o:p></span></p>
</div>
</div>
<p class="MsoNormal"><span lang="EN-ID"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">Dear Sun Sun,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">Thank you for going back to GSK to investigate the issue and getting the logs. Do work with the local team accordingly and feedback to
<a id="OWAAM760D9C0F614B42F4BB1DABB2B61E6F14" href="mailto:GSSC.GSK.Support@ricoh.es">
<span style="font-family:"Calibri",sans-serif;text-decoration:none">@'#res-GSSC.GSK.Support'</span></a> for next course of action.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">May I know what time your service team be onsite please?<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">Thanks.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<div>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><b><span style="font-size:11.0pt;font-family:"Times New Roman",serif;color:#3B9B4B;mso-ligatures:standardcontextual;mso-fareast-language:JA">Advance Leave Notice:
</span></b><b><span style="font-size:11.0pt;font-family:"Times New Roman",serif;color:#2F5496;mso-ligatures:standardcontextual;mso-fareast-language:JA">Nil<o:p></o:p></span></b></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><b><span style="font-size:11.0pt;font-family:"Times New Roman",serif;color:#3B9B4B;mso-ligatures:standardcontextual;mso-fareast-language:JA">Public Holiday: </span></b><b><span style="font-size:11.0pt;font-family:"Times New Roman",serif;color:#2F5496;mso-ligatures:standardcontextual;mso-fareast-language:JA">
Nil </span></b><b><span style="font-size:11.0pt;font-family:"Times New Roman",serif;color:#2F5496;mso-fareast-language:JA"><o:p></o:p></span></b></p>
<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Times New Roman",serif;color:#2F5496;mso-ligatures:standardcontextual;mso-fareast-language:JA"><o:p> </o:p></span></b></p>
<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Times New Roman",serif;color:#2F5496;mso-ligatures:standardcontextual;mso-fareast-language:JA"><o:p> </o:p></span></b></p>
<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual"><o:p> </o:p></span></b></p>
<p class="MsoNormal" style="margin-bottom:6.0pt;text-autospace:none"><b><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">Thank you.</span></b><b><span style="font-family:"Times New Roman",serif;color:black;mso-ligatures:standardcontextual"><o:p></o:p></span></b></p>
<p class="MsoNormal" style="margin-bottom:6.0pt;text-autospace:none"><b><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">Patricia Foong
</span></b><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual"><br>
Senior Global Account Coordinator<br>
Ricoh Global Services Greater Asia Pacific<br>
Business Operation Division<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-bottom:6.0pt;text-autospace:none"><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">Mobile Phone : +6016 410 4493<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-bottom:12.0pt;text-autospace:none"><u><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#0070C0;mso-ligatures:standardcontextual"><a href="mailto:patricia.foong@ricoh.com.my"><span style="color:#0070C0">patricia.foong@ricoh.com.my</span></a></span></u><b><span style="font-size:11.0pt;color:#2F5496;mso-ligatures:standardcontextual"><o:p></o:p></span></b></p>
<p class="MsoNormal" style="margin-bottom:6.0pt;text-autospace:none"><b><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">RICOH (Malaysia) Sdn Bhd (10078-W)</span></b><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">
<o:p></o:p></span></p>
<p class="MsoNormal" style="text-autospace:none"><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">UG-D6, Level Upper Ground,<o:p></o:p></span></p>
<p class="MsoNormal" style="text-autospace:none"><span lang="DE" style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">Utropolis Suites 2, Jalan Kontraktor U1/14,<o:p></o:p></span></p>
<p class="MsoNormal" style="text-autospace:none"><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">40150 Shah Alam, Selangor,<o:p></o:p></span></p>
<p class="MsoNormal" style="text-autospace:none"><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">Malaysia.<o:p></o:p></span></p>
<p class="MsoNormal" style="line-height:105%"><span style="font-size:11.0pt;line-height:105%;font-family:"Arial",sans-serif;color:#666666;mso-ligatures:standardcontextual"><o:p> </o:p></span></p>
<p class="MsoNormal" style="line-height:105%"><span style="font-size:11.0pt;line-height:105%;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">Service Hotline: 1300 88 8228<o:p></o:p></span></p>
<p class="MsoNormal" style="line-height:105%"><span style="font-size:11.0pt;line-height:105%;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">Website:</span><span style="font-size:11.0pt;line-height:105%;font-family:"Arial",sans-serif;color:#666666;mso-ligatures:standardcontextual">
</span><span style="font-size:11.0pt;line-height:105%;font-family:"Arial",sans-serif;color:black;mso-ligatures:standardcontextual"><a href="http://www.ricoh.com.my/"><span style="color:blue">www.ricoh.com.my</span></a><o:p></o:p></span></p>
<p class="MsoNormal" style="margin-bottom:6.0pt;text-autospace:none"><u><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:blue;mso-ligatures:standardcontextual"><o:p><span style="text-decoration:none"> </span></o:p></span></u></p>
<p class="MsoNormal" style="line-height:105%"><a href="https://www.ricoh.com.my/"><span style="font-size:11.0pt;line-height:105%;color:black;text-decoration:none"><img border="0" width="600" height="184" style="width:6.25in;height:1.9166in" id="Picture_x0020_286" src="cid:image002.jpg@01DA0CB9.502165A0"></span></a><span style="font-size:11.0pt;line-height:105%;color:black;mso-ligatures:standardcontextual"><o:p></o:p></span></p>
<p class="MsoNormal" style="line-height:105%"><span style="font-size:11.0pt;line-height:105%;color:black;mso-ligatures:standardcontextual"><o:p> </o:p></span></p>
<p class="MsoNormal"><i><span style="font-size:9.0pt;color:#3F621F;mso-ligatures:standardcontextual">This message together with any attachments is confidential and intended solely for the person or entity to whom it is addressed. It contains information that
is confidential and that may be legally privileged. If you are not the intended recipient (or if you have received this message in error), please notify the sender immediately by replying to this message and delete this e-mail (and any other record of it)
from your system. Please do not copy or use it for any purpose. Recipient is advised to check this email and any attachments for the presence of trojans or viruses. The company accepts no liability for any damage caused by any virus transmitted by this email.<o:p></o:p></span></i></p>
</div>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<div>
<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in">
<p class="MsoNormal"><b><span style="font-size:11.0pt">From:</span></b><span style="font-size:11.0pt"> Soenwono <<a href="mailto:soenwono@moderndatasolusi.com">soenwono@moderndatasolusi.com</a>>
<br>
<b>Sent:</b> Tuesday, October 3, 2023 7:32 PM<br>
<b>To:</b> '#res-GSSC.GSK.Support' <<a href="mailto:GSSC.GSK.Support@ricoh.es">GSSC.GSK.Support@ricoh.es</a>>; Patricia Foong <<a href="mailto:Patricia.Foong@ricoh.com.my">Patricia.Foong@ricoh.com.my</a>><br>
<b>Cc:</b> Erik Reinaldo <<a href="mailto:Erik@moderndatasolusi.com">Erik@moderndatasolusi.com</a>>;
<a href="mailto:idris@moderndatasolusi.com">idris@moderndatasolusi.com</a>; Sara Bulgarelli <<a href="mailto:Sara.Bulgarelli@ricoh-gs.com">Sara.Bulgarelli@ricoh-gs.com</a>>; '#REU-GSK-IMACD' <<a href="mailto:GSK-IMACD@ricoh-europe.com">GSK-IMACD@ricoh-europe.com</a>>;
<a href="mailto:it.team@moderndatasolusi.com">it.team@moderndatasolusi.com</a>; <a href="mailto:gilang@moderndatasolusi.com">
gilang@moderndatasolusi.com</a>; Henry Sutanto <<a href="mailto:henry.sutanto@moderndatasolusi.com">henry.sutanto@moderndatasolusi.com</a>><br>
<b>Subject:</b> RE: RITM0688734 Tech refresh 4 devices Indonesia Jakarta<o:p></o:p></span></p>
</div>
</div>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><b><u><span style="font-size:11.0pt">Hi Patricia,<o:p></o:p></span></u></b></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">My engineer will be on GSK site tomorrow trying to check the LOG ya<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">Thank you<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<div>
<p class="MsoNormal"><span style="font-family:"Tahoma",sans-serif">Regards,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Tahoma",sans-serif">Soenwono Suprapto | GMA & Direct Dept Head<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Tahoma",sans-serif">T: +62 21-27937489<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Tahoma",sans-serif">F: +62 21-27937486<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Tahoma",sans-serif">M: +62-87771697791<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Tahoma",sans-serif"><a href="http://www.moderndatasolusi.com/"><span style="color:blue">www.moderndatasolusi.com</span></a><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Tahoma",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><b><u><span style="font-family:"Tahoma",sans-serif">PT MODERN DATA SOLUSI
<o:p></o:p></span></u></b></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><a href="https://goo.gl/maps/ta17fqnTWbL2"><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:black;background:white;text-decoration:none">JL. Sultan Iskandar Muda No. 29, Kebayoran Lama Utara,
Kebayoran Lama - Jakarta Selatan 12240</span></a></span><span style="font-family:"Arial",sans-serif;color:#222222;background:white"><o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="font-size:11.0pt"><img border="0" width="195" height="84" style="width:2.0312in;height:.875in" id="Picture_x0020_285" src="cid:image029.png@01DA0CB9.502165A0"></span><span style="font-family:"Arial",sans-serif;color:#222222;background:white"><o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<div>
<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in">
<p class="MsoNormal"><b><span style="font-size:11.0pt">From:</span></b><span style="font-size:11.0pt"> #res-GSSC.GSK.Support <<a href="mailto:GSSC.GSK.Support@ricoh.es">GSSC.GSK.Support@ricoh.es</a>>
<br>
<b>Sent:</b> Tuesday, October 3, 2023 11:36 AM<br>
<b>To:</b> Patricia Foong Swee See <<a href="mailto:Patricia.Foong@ricoh.com.my">Patricia.Foong@ricoh.com.my</a>>; soenwono <<a href="mailto:soenwono@moderndatasolusi.com">soenwono@moderndatasolusi.com</a>><br>
<b>Cc:</b> Erik Reinaldo <<a href="mailto:Erik@moderndatasolusi.com">Erik@moderndatasolusi.com</a>>;
<a href="mailto:idris@moderndatasolusi.com">idris@moderndatasolusi.com</a>; Sara Bulgarelli <<a href="mailto:Sara.Bulgarelli@ricoh-gs.com">Sara.Bulgarelli@ricoh-gs.com</a>>; #REU-GSK-IMACD <<a href="mailto:GSK-IMACD@ricoh-europe.com">GSK-IMACD@ricoh-europe.com</a>>;
<a href="mailto:it.team@moderndatasolusi.com">it.team@moderndatasolusi.com</a>; <a href="mailto:gilang@moderndatasolusi.com">
gilang@moderndatasolusi.com</a>; Henry Sutanto <<a href="mailto:henry.sutanto@moderndatasolusi.com">henry.sutanto@moderndatasolusi.com</a>>; #res-GSSC.GSK.Support <<a href="mailto:GSSC.GSK.Support@ricoh.es">GSSC.GSK.Support@ricoh.es</a>><br>
<b>Subject:</b> RE: RITM0688734 Tech refresh 4 devices Indonesia Jakarta<o:p></o:p></span></p>
</div>
</div>
<p class="MsoNormal"><span lang="EN-ID"><o:p> </o:p></span></p>
<p align="center" style="margin:5.0pt;text-align:center"><span lang="ES" style="color:black">Internal<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="ES" style="font-size:11.0pt"><o:p> </o:p></span></p>
<div>
<p class="MsoNormal"><span lang="ES" style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="font-size:11.0pt">Hi Soenwono/Patricia,<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="font-size:11.0pt">On tech spec for SLNX 3.6 the MP 305 is present and should be compatible with the functions.<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="font-size:11.0pt">We don’t have any similar device for have a reference in all GSK, is the only device with this model.<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="font-size:11.0pt">No idea if settings of CPU, java issues or firmware issue of some kind. I advise to download all the logs you can from the printer and rise a ticket to the next level of support for see if they
are able to see something.<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="font-size:11.0pt">What sound me strange is the Stop also of the monitoring apk, and this seems more of a problem of SLNX apk to something wrong on the device.<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="font-size:11.0pt">But remotely is not possible to determine it.<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="font-size:11.0pt">I see the Heap and Stack are on 24 / 256, maybe this is not sufficient for manage all APK for this kind of device.<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="font-size:11.0pt">We not going to be able to check the hardware issue of the machine remotely, GSSC not arrive to this point of knowledge.<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="font-size:11.0pt">Please contact your next level of support probably going to need the logs from the device for determine exactly why the package don’t start.<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="font-size:11.0pt"><o:p> </o:p></span></p>
<div>
<p class="MsoNormal"><span lang="FR" style="font-family:"Arial",sans-serif">Best Regards,<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="FR" style="font-family:"Arial",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><b><span lang="FR" style="font-family:"Arial",sans-serif">Julien Franco Alain, Perego</span></b><span lang="FR" style="font-family:"Arial",sans-serif"><br>
</span><span lang="EN-GB" style="font-family:"Arial",sans-serif">Technical Support Specialist L2<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="font-family:"Arial",sans-serif">Global Solution Support Centre<span style="color:black"><br>
<b><br>
Ricoh Spain S.L.U.</b><br>
</span><u><span style="color:blue"><br>
</span></u></span><a href="http://www.ricoh.es/"><span lang="EN-GB" style="font-family:"Arial",sans-serif;color:blue;text-decoration:none"><img border="0" width="88" height="31" style="width:.9166in;height:.3229in" id="Picture_x0020_284" src="cid:image030.png@01DA0CB9.502165A0"></span></a><span lang="EN-GB" style="font-family:"Arial",sans-serif;color:black"><br>
</span><u><span lang="EN-GB" style="font-size:11.0pt;color:blue"><br>
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</div>
<p class="MsoNormal"><span lang="EN-GB" style="font-size:11.0pt"><o:p> </o:p></span></p>
<div>
<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in">
<p class="MsoNormal"><b><span style="font-size:11.0pt">From:</span></b><span style="font-size:11.0pt"> Patricia Foong <<a href="mailto:Patricia.Foong@ricoh.com.my">Patricia.Foong@ricoh.com.my</a>>
<br>
<b>Sent:</b> martes, 3 de octubre de 2023 6:31<br>
<b>To:</b> soenwono <<a href="mailto:soenwono@moderndatasolusi.com">soenwono@moderndatasolusi.com</a>>; #res-GSSC.GSK.Support <<a href="mailto:GSSC.GSK.Support@ricoh.es">GSSC.GSK.Support@ricoh.es</a>><br>
<b>Cc:</b> Erik Reinaldo <<a href="mailto:Erik@moderndatasolusi.com">Erik@moderndatasolusi.com</a>>;
<a href="mailto:idris@moderndatasolusi.com">idris@moderndatasolusi.com</a>; Sara Bulgarelli <<a href="mailto:Sara.Bulgarelli@ricoh-gs.com">Sara.Bulgarelli@ricoh-gs.com</a>>; #REU-GSK-IMACD <<a href="mailto:GSK-IMACD@ricoh-europe.com">GSK-IMACD@ricoh-europe.com</a>>;
<a href="mailto:it.team@moderndatasolusi.com">it.team@moderndatasolusi.com</a>; <a href="mailto:gilang@moderndatasolusi.com">
gilang@moderndatasolusi.com</a>; Henry Sutanto <<a href="mailto:henry.sutanto@moderndatasolusi.com">henry.sutanto@moderndatasolusi.com</a>><br>
<b>Subject:</b> RE: RITM0688734 Tech refresh 4 devices Indonesia Jakarta<o:p></o:p></span></p>
</div>
</div>
<p class="MsoNormal"><span lang="ES"><o:p> </o:p></span></p>
<div style="border:solid #FFCACA 1.0pt;padding:12.0pt 12.0pt 12.0pt 12.0pt">
<p style="background:#FFCACA"><span style="font-size:10.0pt;color:black">This message was sent from an external source. Please be careful opening attachments/links or replying to sources you don’t know.</span><o:p></o:p></p>
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<p class="MsoNormal"><span style="font-size:11.0pt">Dear Sun Sun, <o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">Thank you for your feedback.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">Dear <a id="OWAAM7EF2289AA02047E29C9FC52F5F748F8D" href="mailto:GSSC.GSK.Support@ricoh.es">
<span style="font-family:"Calibri",sans-serif;text-decoration:none">@'#res-GSSC.GSK.Support'</span></a>,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">Is there anything that you can progress from the below reply by the Partner please?<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">Thanks.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<div>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><b><span style="font-size:11.0pt;font-family:"Times New Roman",serif;color:#3B9B4B;mso-ligatures:standardcontextual;mso-fareast-language:JA">Advance Leave Notice:
</span></b><b><span style="font-size:11.0pt;font-family:"Times New Roman",serif;color:#2F5496;mso-ligatures:standardcontextual;mso-fareast-language:JA">Nil<o:p></o:p></span></b></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><b><span style="font-size:11.0pt;font-family:"Times New Roman",serif;color:#3B9B4B;mso-ligatures:standardcontextual;mso-fareast-language:JA">Public Holiday: </span></b><b><span style="font-size:11.0pt;font-family:"Times New Roman",serif;color:#2F5496;mso-ligatures:standardcontextual;mso-fareast-language:JA">
Nil </span></b><b><span style="font-size:11.0pt;font-family:"Times New Roman",serif;color:#2F5496;mso-fareast-language:JA"><o:p></o:p></span></b></p>
<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Times New Roman",serif;color:#2F5496;mso-ligatures:standardcontextual;mso-fareast-language:JA"><o:p> </o:p></span></b></p>
<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Times New Roman",serif;color:#2F5496;mso-ligatures:standardcontextual;mso-fareast-language:JA"><o:p> </o:p></span></b></p>
<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual"><o:p> </o:p></span></b></p>
<p class="MsoNormal" style="margin-bottom:6.0pt;text-autospace:none"><b><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">Thank you.</span></b><b><span style="font-family:"Times New Roman",serif;color:black;mso-ligatures:standardcontextual"><o:p></o:p></span></b></p>
<p class="MsoNormal" style="margin-bottom:6.0pt;text-autospace:none"><b><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">Patricia Foong
</span></b><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual"><br>
Senior Global Account Coordinator<br>
Ricoh Global Services Greater Asia Pacific<br>
Business Operation Division<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-bottom:6.0pt;text-autospace:none"><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">Mobile Phone : +6016 410 4493<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-bottom:12.0pt;text-autospace:none"><u><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#0070C0;mso-ligatures:standardcontextual"><a href="mailto:patricia.foong@ricoh.com.my"><span style="color:#0070C0">patricia.foong@ricoh.com.my</span></a></span></u><b><span style="font-size:11.0pt;color:#2F5496;mso-ligatures:standardcontextual"><o:p></o:p></span></b></p>
<p class="MsoNormal" style="margin-bottom:6.0pt;text-autospace:none"><b><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">RICOH (Malaysia) Sdn Bhd (10078-W)</span></b><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">
<o:p></o:p></span></p>
<p class="MsoNormal" style="text-autospace:none"><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">UG-D6, Level Upper Ground,<o:p></o:p></span></p>
<p class="MsoNormal" style="text-autospace:none"><span lang="DE" style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">Utropolis Suites 2, Jalan Kontraktor U1/14,<o:p></o:p></span></p>
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<p class="MsoNormal" style="text-autospace:none"><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">Malaysia.<o:p></o:p></span></p>
<p class="MsoNormal" style="line-height:105%"><span style="font-size:11.0pt;line-height:105%;font-family:"Arial",sans-serif;color:#666666;mso-ligatures:standardcontextual"><o:p> </o:p></span></p>
<p class="MsoNormal" style="line-height:105%"><span style="font-size:11.0pt;line-height:105%;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">Service Hotline: 1300 88 8228<o:p></o:p></span></p>
<p class="MsoNormal" style="line-height:105%"><span style="font-size:11.0pt;line-height:105%;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">Website:</span><span style="font-size:11.0pt;line-height:105%;font-family:"Arial",sans-serif;color:#666666;mso-ligatures:standardcontextual">
</span><span style="font-size:11.0pt;line-height:105%;font-family:"Arial",sans-serif;color:black;mso-ligatures:standardcontextual"><a href="http://www.ricoh.com.my/"><span style="color:blue">www.ricoh.com.my</span></a><o:p></o:p></span></p>
<p class="MsoNormal" style="margin-bottom:6.0pt;text-autospace:none"><u><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:blue;mso-ligatures:standardcontextual"><o:p><span style="text-decoration:none"> </span></o:p></span></u></p>
<p class="MsoNormal" style="line-height:105%"><a href="https://www.ricoh.com.my/"><span style="font-size:11.0pt;line-height:105%;color:black;text-decoration:none"><img border="0" width="600" height="184" style="width:6.25in;height:1.9166in" id="Picture_x0020_124" src="cid:image002.jpg@01DA0CB9.502165A0"></span></a><span style="font-size:11.0pt;line-height:105%;color:black;mso-ligatures:standardcontextual"><o:p></o:p></span></p>
<p class="MsoNormal" style="line-height:105%"><span style="font-size:11.0pt;line-height:105%;color:black;mso-ligatures:standardcontextual"><o:p> </o:p></span></p>
<p class="MsoNormal"><i><span style="font-size:9.0pt;color:#3F621F;mso-ligatures:standardcontextual">This message together with any attachments is confidential and intended solely for the person or entity to whom it is addressed. It contains information that
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from your system. Please do not copy or use it for any purpose. Recipient is advised to check this email and any attachments for the presence of trojans or viruses. The company accepts no liability for any damage caused by any virus transmitted by this email.<o:p></o:p></span></i></p>
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<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
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<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in">
<p class="MsoNormal"><b><span style="font-size:11.0pt">From:</span></b><span style="font-size:11.0pt"> Soenwono <<a href="mailto:soenwono@moderndatasolusi.com">soenwono@moderndatasolusi.com</a>>
<br>
<b>Sent:</b> Tuesday, October 3, 2023 12:10 PM<br>
<b>To:</b> Patricia Foong <<a href="mailto:Patricia.Foong@ricoh.com.my">Patricia.Foong@ricoh.com.my</a>>; '#res-GSSC.GSK.Support' <<a href="mailto:GSSC.GSK.Support@ricoh.es">GSSC.GSK.Support@ricoh.es</a>><br>
<b>Cc:</b> Erik Reinaldo <<a href="mailto:Erik@moderndatasolusi.com">Erik@moderndatasolusi.com</a>>;
<a href="mailto:idris@moderndatasolusi.com">idris@moderndatasolusi.com</a>; Sara Bulgarelli <<a href="mailto:Sara.Bulgarelli@ricoh-gs.com">Sara.Bulgarelli@ricoh-gs.com</a>>; '#REU-GSK-IMACD' <<a href="mailto:GSK-IMACD@ricoh-europe.com">GSK-IMACD@ricoh-europe.com</a>>;
<a href="mailto:it.team@moderndatasolusi.com">it.team@moderndatasolusi.com</a>; <a href="mailto:gilang@moderndatasolusi.com">
gilang@moderndatasolusi.com</a>; Henry Sutanto <<a href="mailto:henry.sutanto@moderndatasolusi.com">henry.sutanto@moderndatasolusi.com</a>><br>
<b>Subject:</b> RE: RITM0688734 Tech refresh 4 devices Indonesia Jakarta<o:p></o:p></span></p>
</div>
</div>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><b><u><span style="font-size:11.0pt">Hi Pat,<o:p></o:p></span></u></b></p>
<p class="MsoNormal"><span style="font-size:11.0pt">Card reader has not been delivered. They are still using existing card reader.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><b><u><span style="font-size:11.0pt">Hi Julien,<o:p></o:p></span></u></b></p>
<p class="MsoNormal"><span style="font-size:11.0pt">From our experience, this MP 305 SPF is a little bit fragile and have low performance especially when it installed with software / solution compare to other RICOH type. I don't know, but does this also happen
to the MP 305 SPF unit at your place?.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">From our view, We found that the CPU specification and speed is slow and maybe it effect to the SLNX installation. Can this be a reason why you see
</span><span lang="EN-GB" style="font-size:11.0pt">slowness and problem for start the applications?.
</span><span style="font-size:11.0pt"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><img border="0" width="361" height="82" style="width:3.7604in;height:.8541in" id="Picture_x0020_125" src="cid:image041.png@01DA0CB9.502165A0"></span><span style="font-size:11.0pt"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">And if this CPU is the main reason. Do you have solution on this, please advise.
<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">Thank you. <o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<div>
<p class="MsoNormal"><span style="font-family:"Tahoma",sans-serif">Regards,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Tahoma",sans-serif">Soenwono Suprapto | GMA & Direct Dept Head<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Tahoma",sans-serif">T: +62 21-27937489<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Tahoma",sans-serif">F: +62 21-27937486<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Tahoma",sans-serif">M: +62-87771697791<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Tahoma",sans-serif"><a href="http://www.moderndatasolusi.com/"><span style="color:blue">www.moderndatasolusi.com</span></a><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Tahoma",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><b><u><span style="font-family:"Tahoma",sans-serif">PT MODERN DATA SOLUSI
<o:p></o:p></span></u></b></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><a href="https://goo.gl/maps/ta17fqnTWbL2"><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:black;background:white;text-decoration:none">JL. Sultan Iskandar Muda No. 29, Kebayoran Lama Utara,
Kebayoran Lama - Jakarta Selatan 12240</span></a></span><span style="font-family:"Arial",sans-serif;color:#222222;background:white"><o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="font-size:11.0pt"><img border="0" width="195" height="84" style="width:2.0312in;height:.875in" id="Picture_x0020_277" src="cid:image029.png@01DA0CB9.502165A0"></span><span style="font-family:"Arial",sans-serif;color:#222222;background:white"><o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<div>
<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in">
<p class="MsoNormal"><b><span style="font-size:11.0pt">From:</span></b><span style="font-size:11.0pt"> Patricia Foong <<a href="mailto:Patricia.Foong@ricoh.com.my">Patricia.Foong@ricoh.com.my</a>>
<br>
<b>Sent:</b> Monday, October 2, 2023 8:04 PM<br>
<b>To:</b> #res-GSSC.GSK.Support <<a href="mailto:GSSC.GSK.Support@ricoh.es">GSSC.GSK.Support@ricoh.es</a>>; soenwono <<a href="mailto:soenwono@moderndatasolusi.com">soenwono@moderndatasolusi.com</a>><br>
<b>Cc:</b> Erik Reinaldo <<a href="mailto:Erik@moderndatasolusi.com">Erik@moderndatasolusi.com</a>>;
<a href="mailto:idris@moderndatasolusi.com">idris@moderndatasolusi.com</a>; Sara Bulgarelli <<a href="mailto:Sara.Bulgarelli@ricoh-gs.com">Sara.Bulgarelli@ricoh-gs.com</a>>; #REU-GSK-IMACD <<a href="mailto:GSK-IMACD@ricoh-europe.com">GSK-IMACD@ricoh-europe.com</a>>;
<a href="mailto:it.team@moderndatasolusi.com">it.team@moderndatasolusi.com</a>; <a href="mailto:gilang@moderndatasolusi.com">
gilang@moderndatasolusi.com</a>; Henry Sutanto <<a href="mailto:henry.sutanto@moderndatasolusi.com">henry.sutanto@moderndatasolusi.com</a>><br>
<b>Subject:</b> RE: RITM0688734 Tech refresh 4 devices Indonesia Jakarta<o:p></o:p></span></p>
</div>
</div>
<p class="MsoNormal"><span lang="EN-ID"><o:p> </o:p></span></p>
<p class="MsoNormal"><u><span style="font-size:11.0pt">Dear Julien</span></u><span style="font-size:11.0pt">, good day.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">Apologies if the situation upset you…</span><span style="font-size:11.0pt;font-family:"Segoe UI Emoji",sans-serif">😫</span><span style="font-size:11.0pt"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">All that I know is the existing card reader was transferred to the new device as it seems it is causing issue?<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">I am not aware that it is a brand new card reader and was not been informed by the partner.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><u><span style="font-size:11.0pt">Dear Sun Sun</span></u><span style="font-size:11.0pt">, good day.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">I would suggest to confirm if device is set up as per buildbook again + network is good, check again on HDD send an email to
<a id="OWAAM199EC269E95F4449B2B127A76DC5EFFB" href="mailto:GSSC.GSK.Support@ricoh.es">
<span style="font-family:"Calibri",sans-serif;text-decoration:none">@#res-GSSC.GSK.Support</span></a> once you have trouble shot the issue or rectified the root caused in order to proceed SLNX push.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">And are you saying the new card reader has received for GSK and Haleon?<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">Please revert…thanks.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<div>
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</span></b><b><span style="font-size:11.0pt;font-family:"Times New Roman",serif;color:#2F5496;mso-ligatures:standardcontextual;mso-fareast-language:JA">Nil<o:p></o:p></span></b></p>
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<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Times New Roman",serif;color:#2F5496;mso-ligatures:standardcontextual;mso-fareast-language:JA"><o:p> </o:p></span></b></p>
<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Times New Roman",serif;color:#2F5496;mso-ligatures:standardcontextual;mso-fareast-language:JA"><o:p> </o:p></span></b></p>
<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual"><o:p> </o:p></span></b></p>
<p class="MsoNormal" style="margin-bottom:6.0pt;text-autospace:none"><b><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">Thank you.</span></b><b><span style="font-family:"Times New Roman",serif;color:black;mso-ligatures:standardcontextual"><o:p></o:p></span></b></p>
<p class="MsoNormal" style="margin-bottom:6.0pt;text-autospace:none"><b><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">Patricia Foong
</span></b><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual"><br>
Senior Global Account Coordinator<br>
Ricoh Global Services Greater Asia Pacific<br>
Business Operation Division<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-bottom:6.0pt;text-autospace:none"><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">Mobile Phone : +6016 410 4493<o:p></o:p></span></p>
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<p class="MsoNormal" style="margin-bottom:6.0pt;text-autospace:none"><b><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">RICOH (Malaysia) Sdn Bhd (10078-W)</span></b><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">
<o:p></o:p></span></p>
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<p class="MsoNormal" style="text-autospace:none"><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">Malaysia.<o:p></o:p></span></p>
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<p class="MsoNormal" style="line-height:105%"><span style="font-size:11.0pt;line-height:105%;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">Service Hotline: 1300 88 8228<o:p></o:p></span></p>
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</span><span style="font-size:11.0pt;line-height:105%;font-family:"Arial",sans-serif;color:black;mso-ligatures:standardcontextual"><a href="http://www.ricoh.com.my/"><span style="color:blue">www.ricoh.com.my</span></a><o:p></o:p></span></p>
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<p class="MsoNormal" style="line-height:105%"><a href="https://www.ricoh.com.my/"><span style="font-size:11.0pt;line-height:105%;color:black;text-decoration:none"><img border="0" width="600" height="184" style="width:6.25in;height:1.9166in" id="Picture_x0020_276" src="cid:image002.jpg@01DA0CB9.502165A0"></span></a><span style="font-size:11.0pt;line-height:105%;color:black;mso-ligatures:standardcontextual"><o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
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<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in">
<p class="MsoNormal"><b><span style="font-size:11.0pt">From:</span></b><span style="font-size:11.0pt"> #res-GSSC.GSK.Support <<a href="mailto:GSSC.GSK.Support@ricoh.es">GSSC.GSK.Support@ricoh.es</a>>
<br>
<b>Sent:</b> Monday, October 2, 2023 7:09 PM<br>
<b>To:</b> soenwono <<a href="mailto:soenwono@moderndatasolusi.com">soenwono@moderndatasolusi.com</a>>; Patricia Foong <<a href="mailto:Patricia.Foong@ricoh.com.my">Patricia.Foong@ricoh.com.my</a>><br>
<b>Cc:</b> Erik Reinaldo <<a href="mailto:Erik@moderndatasolusi.com">Erik@moderndatasolusi.com</a>>;
<a href="mailto:idris@moderndatasolusi.com">idris@moderndatasolusi.com</a>; Sara Bulgarelli <<a href="mailto:Sara.Bulgarelli@ricoh-gs.com">Sara.Bulgarelli@ricoh-gs.com</a>>; #REU-GSK-IMACD <<a href="mailto:GSK-IMACD@ricoh-europe.com">GSK-IMACD@ricoh-europe.com</a>>;
<a href="mailto:it.team@moderndatasolusi.com">it.team@moderndatasolusi.com</a>; <a href="mailto:gilang@moderndatasolusi.com">
gilang@moderndatasolusi.com</a>; Henry Sutanto <<a href="mailto:henry.sutanto@moderndatasolusi.com">henry.sutanto@moderndatasolusi.com</a>>; #res-GSSC.GSK.Support <<a href="mailto:GSSC.GSK.Support@ricoh.es">GSSC.GSK.Support@ricoh.es</a>><br>
<b>Subject:</b> RE: RITM0688734 Tech refresh 4 devices Indonesia Jakarta<o:p></o:p></span></p>
</div>
</div>
<p class="MsoNormal"><o:p> </o:p></p>
<p align="center" style="margin:5.0pt;text-align:center"><span lang="ES" style="color:black">Internal<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="ES" style="font-size:11.0pt"><o:p> </o:p></span></p>
<div>
<p class="MsoNormal"><span lang="EN-GB" style="font-size:11.0pt">Hi,<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="font-size:11.0pt">Check what issue have the device for not be able to start SLNX correctly.<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="font-size:11.0pt">We don’t have tool for detect HDD error or hardware issue, we can only see slowness and problem for start the applications.<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="font-size:11.0pt">Made a check up of the device maybe is what field tech need to do.<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="font-size:11.0pt">Again no one tell me what actions have been done on the device I lose hope to know it at this point.<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="font-size:11.0pt"><o:p> </o:p></span></p>
<div>
<p class="MsoNormal"><span lang="FR" style="font-family:"Arial",sans-serif">Best Regards,<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="FR" style="font-family:"Arial",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><b><span lang="FR" style="font-family:"Arial",sans-serif">Julien Franco Alain, Perego</span></b><span lang="FR" style="font-family:"Arial",sans-serif"><br>
</span><span lang="EN-GB" style="font-family:"Arial",sans-serif">Technical Support Specialist L2<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="font-family:"Arial",sans-serif">Global Solution Support Centre<span style="color:black"><br>
<b><br>
Ricoh Spain S.L.U.</b><br>
</span><u><span style="color:blue"><br>
</span></u></span><a href="http://www.ricoh.es/"><span lang="EN-GB" style="font-family:"Arial",sans-serif;color:blue;text-decoration:none"><img border="0" width="88" height="31" style="width:.9166in;height:.3229in" id="Picture_x0020_275" src="cid:image030.png@01DA0CB9.502165A0"></span></a><span lang="EN-GB" style="font-family:"Arial",sans-serif;color:black"><br>
</span><u><span lang="EN-GB" style="font-size:11.0pt;color:blue"><br>
</span></u><span lang="ES" style="font-size:11.0pt"><a href="http://www.facebook.com/ricohspain"><span lang="EN-GB" style="color:blue;text-decoration:none"><img border="0" width="23" height="23" style="width:.2395in;height:.2395in" id="Picture_x0020_119" src="cid:image031.png@01DA0CB9.502165A0"></span><span lang="EN-GB" style="color:blue"> </span></a></span><span lang="EN-GB" style="font-size:11.0pt;color:black"> </span><span lang="ES" style="font-size:11.0pt"><a href="http://www.twitter.com/ricohspain"><span lang="EN-GB" style="color:black;text-decoration:none"><img border="0" width="23" height="23" style="width:.2395in;height:.2395in" id="Picture_x0020_120" src="cid:image032.png@01DA0CB9.502165A0"></span><span lang="EN-GB" style="color:black"> </span></a></span><span lang="EN-GB" style="font-size:11.0pt;color:black"> </span><span lang="ES" style="font-size:11.0pt"><a href="http://www.youtube.com/ricohspain"><span lang="EN-GB" style="color:black;text-decoration:none"><img border="0" width="23" height="23" style="width:.2395in;height:.2395in" id="Picture_x0020_121" src="cid:image033.png@01DA0CB9.502165A0"></span><span lang="EN-GB" style="color:black"> </span></a></span><span lang="EN-GB" style="font-size:11.0pt;color:black"> </span><span lang="ES" style="font-size:11.0pt"><a href="http://www.linkedin.com/company/ricoh-espana-slu"><span lang="EN-GB" style="color:black;text-decoration:none"><img border="0" width="23" height="23" style="width:.2395in;height:.2395in" id="Picture_x0020_122" src="cid:image034.png@01DA0CB9.502165A0"></span><span lang="EN-GB" style="color:black"> </span></a></span><span lang="EN-GB" style="font-size:11.0pt"><o:p></o:p></span></p>
</div>
<p class="MsoNormal"><span lang="EN-GB" style="font-size:11.0pt"><o:p> </o:p></span></p>
<div>
<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in">
<p class="MsoNormal"><b><span style="font-size:11.0pt">From:</span></b><span style="font-size:11.0pt"> Soenwono <<a href="mailto:soenwono@moderndatasolusi.com">soenwono@moderndatasolusi.com</a>>
<br>
<b>Sent:</b> lunes, 2 de octubre de 2023 12:21<br>
<b>To:</b> #res-GSSC.GSK.Support <<a href="mailto:GSSC.GSK.Support@ricoh.es">GSSC.GSK.Support@ricoh.es</a>>; Patricia Foong Swee See <<a href="mailto:Patricia.Foong@ricoh.com.my">Patricia.Foong@ricoh.com.my</a>><br>
<b>Cc:</b> 'Erik Reinaldo' <<a href="mailto:Erik@moderndatasolusi.com">Erik@moderndatasolusi.com</a>>;
<a href="mailto:idris@moderndatasolusi.com">idris@moderndatasolusi.com</a>; Sara Bulgarelli <<a href="mailto:Sara.Bulgarelli@ricoh-gs.com">Sara.Bulgarelli@ricoh-gs.com</a>>; #REU-GSK-IMACD <<a href="mailto:GSK-IMACD@ricoh-europe.com">GSK-IMACD@ricoh-europe.com</a>>;
<a href="mailto:it.team@moderndatasolusi.com">it.team@moderndatasolusi.com</a>; <a href="mailto:gilang@moderndatasolusi.com">
gilang@moderndatasolusi.com</a>; 'Henry Sutanto' <<a href="mailto:henry.sutanto@moderndatasolusi.com">henry.sutanto@moderndatasolusi.com</a>><br>
<b>Subject:</b> RE: RITM0688734 Tech refresh 4 devices Indonesia Jakarta<o:p></o:p></span></p>
</div>
</div>
<p class="MsoNormal"><span lang="ES"><o:p> </o:p></span></p>
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</div>
<div>
<p class="MsoNormal"><b><u><span style="font-size:11.0pt">Hi Julien,<o:p></o:p></span></u></b></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">This is a brand new unit. if your analysis is because of some kind of trouble on HDD. Then I need to report & claim this to RAPO.
<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">Other than that, is there anything that my engineer team can do / check for you? <o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">Thank you. <o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<div>
<p class="MsoNormal"><span style="font-family:"Tahoma",sans-serif">Regards,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Tahoma",sans-serif">Soenwono Suprapto | GMA & Direct Dept Head<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Tahoma",sans-serif">T: +62 21-27937489<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Tahoma",sans-serif">F: +62 21-27937486<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Tahoma",sans-serif">M: +62-87771697791<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Tahoma",sans-serif"><a href="http://www.moderndatasolusi.com/"><span style="color:blue">www.moderndatasolusi.com</span></a><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Tahoma",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><b><u><span style="font-family:"Tahoma",sans-serif">PT MODERN DATA SOLUSI
<o:p></o:p></span></u></b></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><a href="https://goo.gl/maps/ta17fqnTWbL2"><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:black;background:white;text-decoration:none">JL. Sultan Iskandar Muda No. 29, Kebayoran Lama Utara,
Kebayoran Lama - Jakarta Selatan 12240</span></a></span><span style="font-family:"Arial",sans-serif;color:#222222;background:white"><o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="font-size:11.0pt"><img border="0" width="195" height="84" style="width:2.0312in;height:.875in" id="Picture_x0020_270" src="cid:image029.png@01DA0CB9.502165A0"></span><span style="font-family:"Arial",sans-serif;color:#222222;background:white"><o:p></o:p></span></p>
</div>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<div>
<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in">
<p class="MsoNormal"><b><span style="font-size:11.0pt">From:</span></b><span style="font-size:11.0pt"> #res-GSSC.GSK.Support <<a href="mailto:GSSC.GSK.Support@ricoh.es">GSSC.GSK.Support@ricoh.es</a>>
<br>
<b>Sent:</b> 02 October 2023 16:33<br>
<b>To:</b> soenwono <<a href="mailto:soenwono@moderndatasolusi.com">soenwono@moderndatasolusi.com</a>>; Patricia Foong Swee See <<a href="mailto:Patricia.Foong@ricoh.com.my">Patricia.Foong@ricoh.com.my</a>><br>
<b>Cc:</b> 'Erik Reinaldo' <<a href="mailto:Erik@moderndatasolusi.com">Erik@moderndatasolusi.com</a>>;
<a href="mailto:idris@moderndatasolusi.com">idris@moderndatasolusi.com</a>; Sara Bulgarelli <<a href="mailto:Sara.Bulgarelli@ricoh-gs.com">Sara.Bulgarelli@ricoh-gs.com</a>>; #REU-GSK-IMACD <<a href="mailto:GSK-IMACD@ricoh-europe.com">GSK-IMACD@ricoh-europe.com</a>>;
<a href="mailto:it.team@moderndatasolusi.com">it.team@moderndatasolusi.com</a>; <a href="mailto:gilang@moderndatasolusi.com">
gilang@moderndatasolusi.com</a>; 'Henry Sutanto' <<a href="mailto:henry.sutanto@moderndatasolusi.com">henry.sutanto@moderndatasolusi.com</a>>; #res-GSSC.GSK.Support <<a href="mailto:GSSC.GSK.Support@ricoh.es">GSSC.GSK.Support@ricoh.es</a>><br>
<b>Subject:</b> RE: RITM0688734 Tech refresh 4 devices Indonesia Jakarta<o:p></o:p></span></p>
</div>
</div>
<p class="MsoNormal"><span lang="EN-ID"><o:p> </o:p></span></p>
<p align="center" style="margin:5.0pt;text-align:center"><span lang="ES" style="color:black">Internal<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="ES" style="font-size:11.0pt"><o:p> </o:p></span></p>
<div>
<p class="MsoNormal"><span lang="ES" style="font-size:11.0pt">Hi,<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="ES" style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="font-size:11.0pt">The device Works on 29 Sep 2023 we have success login done by users.<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="font-size:11.0pt">Again … <b>we need to know the actions done on the unit.</b><o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="font-size:11.0pt">I restart remotely the device now<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="font-size:11.0pt">The device anyway seems have some kind of trouble on HDD or quickness for elaborate and make the SLNX installed start.<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="font-size:11.0pt">Also remote panel operation not works.<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="font-size:11.0pt">In any case an action is necessary for make the device works again correctly, HDD or other part must be damaged or corrupted or similar.<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="font-size:11.0pt"><o:p> </o:p></span></p>
<div>
<p class="MsoNormal"><span lang="FR" style="font-family:"Arial",sans-serif">Best Regards,<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="FR" style="font-family:"Arial",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><b><span lang="FR" style="font-family:"Arial",sans-serif">Julien Franco Alain, Perego</span></b><span lang="FR" style="font-family:"Arial",sans-serif"><br>
</span><span lang="EN-GB" style="font-family:"Arial",sans-serif">Technical Support Specialist L2<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="font-family:"Arial",sans-serif">Global Solution Support Centre<span style="color:black"><br>
<b><br>
Ricoh Spain S.L.U.</b><br>
</span><u><span style="color:blue"><br>
</span></u></span><a href="http://www.ricoh.es/"><span lang="EN-GB" style="font-family:"Arial",sans-serif;color:blue;text-decoration:none"><img border="0" width="88" height="31" style="width:.9166in;height:.3229in" id="Picture_x0020_110" src="cid:image030.png@01DA0CB9.502165A0"></span></a><span lang="EN-GB" style="font-family:"Arial",sans-serif;color:black"><br>
</span><u><span lang="EN-GB" style="font-size:11.0pt;color:blue"><br>
</span></u><span lang="ES" style="font-size:11.0pt"><a href="http://www.facebook.com/ricohspain"><span lang="EN-GB" style="color:blue;text-decoration:none"><img border="0" width="23" height="23" style="width:.2395in;height:.2395in" id="Picture_x0020_113" src="cid:image031.png@01DA0CB9.502165A0"></span><span lang="EN-GB" style="color:blue"> </span></a></span><span lang="EN-GB" style="font-size:11.0pt;color:black"> </span><span lang="ES" style="font-size:11.0pt"><a href="http://www.twitter.com/ricohspain"><span lang="EN-GB" style="color:black;text-decoration:none"><img border="0" width="23" height="23" style="width:.2395in;height:.2395in" id="Picture_x0020_114" src="cid:image032.png@01DA0CB9.502165A0"></span><span lang="EN-GB" style="color:black"> </span></a></span><span lang="EN-GB" style="font-size:11.0pt;color:black"> </span><span lang="ES" style="font-size:11.0pt"><a href="http://www.youtube.com/ricohspain"><span lang="EN-GB" style="color:black;text-decoration:none"><img border="0" width="23" height="23" style="width:.2395in;height:.2395in" id="Picture_x0020_115" src="cid:image033.png@01DA0CB9.502165A0"></span><span lang="EN-GB" style="color:black"> </span></a></span><span lang="EN-GB" style="font-size:11.0pt;color:black"> </span><span lang="ES" style="font-size:11.0pt"><a href="http://www.linkedin.com/company/ricoh-espana-slu"><span lang="EN-GB" style="color:black;text-decoration:none"><img border="0" width="23" height="23" style="width:.2395in;height:.2395in" id="Picture_x0020_116" src="cid:image034.png@01DA0CB9.502165A0"></span><span lang="EN-GB" style="color:black"> </span></a></span><span lang="EN-GB" style="font-size:11.0pt"><o:p></o:p></span></p>
</div>
<p class="MsoNormal"><span lang="EN-GB" style="font-size:11.0pt"><o:p> </o:p></span></p>
<div>
<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in">
<p class="MsoNormal"><b><span style="font-size:11.0pt">From:</span></b><span style="font-size:11.0pt"> Soenwono <<a href="mailto:soenwono@moderndatasolusi.com">soenwono@moderndatasolusi.com</a>>
<br>
<b>Sent:</b> lunes, 2 de octubre de 2023 11:12<br>
<b>To:</b> #res-GSSC.GSK.Support <<a href="mailto:GSSC.GSK.Support@ricoh.es">GSSC.GSK.Support@ricoh.es</a>>; Patricia Foong Swee See <<a href="mailto:Patricia.Foong@ricoh.com.my">Patricia.Foong@ricoh.com.my</a>><br>
<b>Cc:</b> 'Erik Reinaldo' <<a href="mailto:Erik@moderndatasolusi.com">Erik@moderndatasolusi.com</a>>;
<a href="mailto:idris@moderndatasolusi.com">idris@moderndatasolusi.com</a>; Sara Bulgarelli <<a href="mailto:Sara.Bulgarelli@ricoh-gs.com">Sara.Bulgarelli@ricoh-gs.com</a>>; #REU-GSK-IMACD <<a href="mailto:GSK-IMACD@ricoh-europe.com">GSK-IMACD@ricoh-europe.com</a>>;
<a href="mailto:it.team@moderndatasolusi.com">it.team@moderndatasolusi.com</a>; <a href="mailto:gilang@moderndatasolusi.com">
gilang@moderndatasolusi.com</a>; 'Henry Sutanto' <<a href="mailto:henry.sutanto@moderndatasolusi.com">henry.sutanto@moderndatasolusi.com</a>><br>
<b>Subject:</b> RE: RITM0688734 Tech refresh 4 devices Indonesia Jakarta<o:p></o:p></span></p>
</div>
</div>
<p class="MsoNormal"><span lang="ES"><o:p> </o:p></span></p>
<div style="border:solid #FFCACA 1.0pt;padding:12.0pt 12.0pt 12.0pt 12.0pt">
<p style="background:#FFCACA"><span lang="EN-ID" style="font-size:10.0pt;color:black">This message was sent from an external source. Please be careful opening attachments/links or replying to sources you don’t know.</span><span lang="EN-ID"><o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><b><u><span style="font-size:11.0pt">Hi Julien,<o:p></o:p></span></u></b></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">Update from my engineer for MP 305 SPF - JAKMFP006 is:<o:p></o:p></span></p>
<ul style="margin-top:0in" type="disc">
<li class="MsoListParagraph" style="margin-left:0in;mso-list:l0 level1 lfo1"><span style="font-size:11.0pt">They already restarted the unit
<o:p></o:p></span></li><li class="MsoListParagraph" style="margin-left:0in;mso-list:l0 level1 lfo1"><span style="font-size:11.0pt">This unit is not connected with SLNX before<o:p></o:p></span></li><li class="MsoListParagraph" style="margin-left:0in;mso-list:l0 level1 lfo1"><span style="font-size:11.0pt">Now the unit is being remoted by Global team<o:p></o:p></span></li></ul>
<p class="MsoNormal"><span style="font-size:11.0pt"><img border="0" width="416" height="234" style="width:4.3333in;height:2.4375in" id="Picture_x0020_111" src="cid:image042.jpg@01DA0CB9.502165A0"></span><span style="font-size:11.0pt"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">My Engineer still stand by at the site if you need their assistance.
<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">Thank you. <o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<div>
<p class="MsoNormal"><span style="font-family:"Tahoma",sans-serif">Regards,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Tahoma",sans-serif">Soenwono Suprapto | GMA & Direct Dept Head<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Tahoma",sans-serif">T: +62 21-27937489<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Tahoma",sans-serif">F: +62 21-27937486<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Tahoma",sans-serif">M: +62-87771697791<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Tahoma",sans-serif"><a href="http://www.moderndatasolusi.com/"><span style="color:blue">www.moderndatasolusi.com</span></a><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Tahoma",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><b><u><span style="font-family:"Tahoma",sans-serif">PT MODERN DATA SOLUSI
<o:p></o:p></span></u></b></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><a href="https://goo.gl/maps/ta17fqnTWbL2"><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:black;background:white;text-decoration:none">JL. Sultan Iskandar Muda No. 29, Kebayoran Lama Utara,
Kebayoran Lama - Jakarta Selatan 12240</span></a></span><span style="font-family:"Arial",sans-serif;color:#222222;background:white"><o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="font-size:11.0pt"><img border="0" width="195" height="84" style="width:2.0312in;height:.875in" id="Picture_x0020_263" src="cid:image029.png@01DA0CB9.502165A0"></span><span style="font-family:"Arial",sans-serif;color:#222222;background:white"><o:p></o:p></span></p>
</div>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<div>
<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in">
<p class="MsoNormal"><b><span style="font-size:11.0pt">From:</span></b><span style="font-size:11.0pt"> #res-GSSC.GSK.Support <<a href="mailto:GSSC.GSK.Support@ricoh.es">GSSC.GSK.Support@ricoh.es</a>>
<br>
<b>Sent:</b> 02 October 2023 15:11<br>
<b>To:</b> soenwono <<a href="mailto:soenwono@moderndatasolusi.com">soenwono@moderndatasolusi.com</a>>; Patricia Foong Swee See <<a href="mailto:Patricia.Foong@ricoh.com.my">Patricia.Foong@ricoh.com.my</a>><br>
<b>Cc:</b> 'Erik Reinaldo' <<a href="mailto:Erik@moderndatasolusi.com">Erik@moderndatasolusi.com</a>>;
<a href="mailto:idris@moderndatasolusi.com">idris@moderndatasolusi.com</a>; Sara Bulgarelli <<a href="mailto:Sara.Bulgarelli@ricoh-gs.com">Sara.Bulgarelli@ricoh-gs.com</a>>; #REU-GSK-IMACD <<a href="mailto:GSK-IMACD@ricoh-europe.com">GSK-IMACD@ricoh-europe.com</a>>;
<a href="mailto:it.team@moderndatasolusi.com">it.team@moderndatasolusi.com</a>; <a href="mailto:gilang@moderndatasolusi.com">
gilang@moderndatasolusi.com</a>; 'Henry Sutanto' <<a href="mailto:henry.sutanto@moderndatasolusi.com">henry.sutanto@moderndatasolusi.com</a>>; #res-GSSC.GSK.Support <<a href="mailto:GSSC.GSK.Support@ricoh.es">GSSC.GSK.Support@ricoh.es</a>><br>
<b>Subject:</b> RE: RITM0688734 Tech refresh 4 devices Indonesia Jakarta<o:p></o:p></span></p>
</div>
</div>
<p class="MsoNormal"><span lang="EN-ID"><o:p> </o:p></span></p>
<p align="center" style="margin:5.0pt;text-align:center"><span lang="ES" style="color:black">Internal<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="ES" style="font-size:11.0pt"><o:p> </o:p></span></p>
<div>
<p class="MsoNormal"><span lang="ES" style="font-size:11.0pt">Hi Soenwono,<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="ES" style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="font-size:11.0pt">Is not understandable what you ask to us and the reason for you ask a SLNX Push on devices have it already.<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="font-size:11.0pt">Please clarify<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="font-size:11.0pt">On JKAMFP005 is already present SLNX<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="font-size:11.0pt">On JKAMFP006 is present also SLNX but with stop status, probably done manually on the device.<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="font-size:11.0pt">Please provide the full information of status of the printer and the action done.<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="font-size:11.0pt">ON JKAMFP006, the package AutoStart but have stopped, is advisable to restart the device.<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="font-size:11.0pt">If you go out for install a card reader and do wrong manipulation on the printer off course not going to work anymore.<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="font-size:11.0pt"><img border="0" width="1504" height="192" style="width:15.6666in;height:2.0in" id="Picture_x0020_109" src="cid:image043.png@01DA0CB9.502165A0"></span><span lang="EN-GB" style="font-size:11.0pt"><o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="font-size:11.0pt"><o:p> </o:p></span></p>
<div>
<p class="MsoNormal"><span lang="FR" style="font-family:"Arial",sans-serif">Best Regards,<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="FR" style="font-family:"Arial",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><b><span lang="FR" style="font-family:"Arial",sans-serif">Julien Franco Alain, Perego</span></b><span lang="FR" style="font-family:"Arial",sans-serif"><br>
</span><span lang="EN-GB" style="font-family:"Arial",sans-serif">Technical Support Specialist L2<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="font-family:"Arial",sans-serif">Global Solution Support Centre<span style="color:black"><br>
<b><br>
Ricoh Spain S.L.U.</b><br>
</span><u><span style="color:blue"><br>
</span></u></span><a href="http://www.ricoh.es/"><span lang="EN-GB" style="font-family:"Arial",sans-serif;color:blue;text-decoration:none"><img border="0" width="88" height="31" style="width:.9166in;height:.3229in" id="Picture_x0020_261" src="cid:image030.png@01DA0CB9.502165A0"></span></a><span lang="EN-GB" style="font-family:"Arial",sans-serif;color:black"><br>
</span><u><span lang="EN-GB" style="font-size:11.0pt;color:blue"><br>
</span></u><span lang="ES" style="font-size:11.0pt"><a href="http://www.facebook.com/ricohspain"><span lang="EN-GB" style="color:blue;text-decoration:none"><img border="0" width="23" height="23" style="width:.2395in;height:.2395in" id="Picture_x0020_105" src="cid:image031.png@01DA0CB9.502165A0"></span><span lang="EN-GB" style="color:blue"> </span></a></span><span lang="EN-GB" style="font-size:11.0pt;color:black"> </span><span lang="ES" style="font-size:11.0pt"><a href="http://www.twitter.com/ricohspain"><span lang="EN-GB" style="color:black;text-decoration:none"><img border="0" width="23" height="23" style="width:.2395in;height:.2395in" id="Picture_x0020_106" src="cid:image032.png@01DA0CB9.502165A0"></span><span lang="EN-GB" style="color:black"> </span></a></span><span lang="EN-GB" style="font-size:11.0pt;color:black"> </span><span lang="ES" style="font-size:11.0pt"><a href="http://www.youtube.com/ricohspain"><span lang="EN-GB" style="color:black;text-decoration:none"><img border="0" width="23" height="23" style="width:.2395in;height:.2395in" id="Picture_x0020_107" src="cid:image033.png@01DA0CB9.502165A0"></span><span lang="EN-GB" style="color:black"> </span></a></span><span lang="EN-GB" style="font-size:11.0pt;color:black"> </span><span lang="ES" style="font-size:11.0pt"><a href="http://www.linkedin.com/company/ricoh-espana-slu"><span lang="EN-GB" style="color:black;text-decoration:none"><img border="0" width="23" height="23" style="width:.2395in;height:.2395in" id="Picture_x0020_257" src="cid:image034.png@01DA0CB9.502165A0"></span><span lang="EN-GB" style="color:black"> </span></a></span><span lang="EN-GB" style="font-size:11.0pt"><o:p></o:p></span></p>
</div>
<p class="MsoNormal"><span lang="EN-GB" style="font-size:11.0pt"><o:p> </o:p></span></p>
<div>
<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in">
<p class="MsoNormal"><b><span style="font-size:11.0pt">From:</span></b><span style="font-size:11.0pt"> Soenwono <<a href="mailto:soenwono@moderndatasolusi.com">soenwono@moderndatasolusi.com</a>>
<br>
<b>Sent:</b> lunes, 2 de octubre de 2023 9:41<br>
<b>To:</b> #res-GSSC.GSK.Support <<a href="mailto:GSSC.GSK.Support@ricoh.es">GSSC.GSK.Support@ricoh.es</a>>; Patricia Foong Swee See <<a href="mailto:Patricia.Foong@ricoh.com.my">Patricia.Foong@ricoh.com.my</a>><br>
<b>Cc:</b> 'Erik Reinaldo' <<a href="mailto:Erik@moderndatasolusi.com">Erik@moderndatasolusi.com</a>>;
<a href="mailto:idris@moderndatasolusi.com">idris@moderndatasolusi.com</a>; Sara Bulgarelli <<a href="mailto:Sara.Bulgarelli@ricoh-gs.com">Sara.Bulgarelli@ricoh-gs.com</a>>; #REU-GSK-IMACD <<a href="mailto:GSK-IMACD@ricoh-europe.com">GSK-IMACD@ricoh-europe.com</a>>;
<a href="mailto:it.team@moderndatasolusi.com">it.team@moderndatasolusi.com</a>; <a href="mailto:gilang@moderndatasolusi.com">
gilang@moderndatasolusi.com</a>; 'Henry Sutanto' <<a href="mailto:henry.sutanto@moderndatasolusi.com">henry.sutanto@moderndatasolusi.com</a>><br>
<b>Subject:</b> RE: RITM0688734 Tech refresh 4 devices Indonesia Jakarta<o:p></o:p></span></p>
</div>
</div>
<p class="MsoNormal"><span lang="ES"><o:p> </o:p></span></p>
<div style="border:solid #FFCACA 1.0pt;padding:12.0pt 12.0pt 12.0pt 12.0pt">
<p style="background:#FFCACA"><span lang="EN-ID" style="font-size:10.0pt;color:black">This message was sent from an external source. Please be careful opening attachments/links or replying to sources you don’t know.</span><span lang="EN-ID"><o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span style="font-size:11.0pt">Hi Jonathan,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">Confirm engineer is on site since 10.00 AM Jakarta time. and still stand by at the site till around 18.00 Jakarta time. please proceed with the SLNX<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">Thank you<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<div>
<p class="MsoNormal"><span style="font-family:"Tahoma",sans-serif">Regards,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Tahoma",sans-serif">Soenwono Suprapto | GMA & Direct Dept Head<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Tahoma",sans-serif">T: +62 21-27937489<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Tahoma",sans-serif">F: +62 21-27937486<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Tahoma",sans-serif">M: +62-87771697791<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Tahoma",sans-serif"><a href="http://www.moderndatasolusi.com/"><span style="color:blue">www.moderndatasolusi.com</span></a><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Tahoma",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><b><u><span style="font-family:"Tahoma",sans-serif">PT MODERN DATA SOLUSI
<o:p></o:p></span></u></b></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><a href="https://goo.gl/maps/ta17fqnTWbL2"><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:black;background:white;text-decoration:none">JL. Sultan Iskandar Muda No. 29, Kebayoran Lama Utara,
Kebayoran Lama - Jakarta Selatan 12240</span></a></span><span style="font-family:"Arial",sans-serif;color:#222222;background:white"><o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="font-size:11.0pt"><img border="0" width="195" height="84" style="width:2.0312in;height:.875in" id="Picture_x0020_256" src="cid:image029.png@01DA0CB9.502165A0"></span><span style="font-family:"Arial",sans-serif;color:#222222;background:white"><o:p></o:p></span></p>
</div>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<div>
<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in">
<p class="MsoNormal"><b><span style="font-size:11.0pt">From:</span></b><span style="font-size:11.0pt"> #res-GSSC.GSK.Support <<a href="mailto:GSSC.GSK.Support@ricoh.es">GSSC.GSK.Support@ricoh.es</a>>
<br>
<b>Sent:</b> 02 October 2023 4:10<br>
<b>To:</b> soenwono <<a href="mailto:soenwono@moderndatasolusi.com">soenwono@moderndatasolusi.com</a>>; Patricia Foong Swee See <<a href="mailto:Patricia.Foong@ricoh.com.my">Patricia.Foong@ricoh.com.my</a>><br>
<b>Cc:</b> 'Erik Reinaldo' <<a href="mailto:Erik@moderndatasolusi.com">Erik@moderndatasolusi.com</a>>;
<a href="mailto:idris@moderndatasolusi.com">idris@moderndatasolusi.com</a>; Sara Bulgarelli <<a href="mailto:Sara.Bulgarelli@ricoh-gs.com">Sara.Bulgarelli@ricoh-gs.com</a>>; #res-GSSC.GSK.Support <<a href="mailto:GSSC.GSK.Support@ricoh.es">GSSC.GSK.Support@ricoh.es</a>>;
#REU-GSK-IMACD <<a href="mailto:GSK-IMACD@ricoh-europe.com">GSK-IMACD@ricoh-europe.com</a>>;
<a href="mailto:it.team@moderndatasolusi.com">it.team@moderndatasolusi.com</a>; <a href="mailto:gilang@moderndatasolusi.com">
gilang@moderndatasolusi.com</a>; 'Henry Sutanto' <<a href="mailto:henry.sutanto@moderndatasolusi.com">henry.sutanto@moderndatasolusi.com</a>><br>
<b>Subject:</b> RE: RITM0688734 Tech refresh 4 devices Indonesia Jakarta<o:p></o:p></span></p>
</div>
</div>
<p class="MsoNormal"><span lang="EN-ID"><o:p> </o:p></span></p>
<p align="center" style="margin:5.0pt;text-align:center"><span lang="ES" style="color:black">Internal<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="ES" style="font-size:11.0pt"><o:p> </o:p></span></p>
<div>
<p class="MsoNormal"><span lang="ES" style="font-size:11.0pt">Hi, <o:p></o:p></span></p>
<p class="MsoNormal"><span lang="ES" style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="font-size:11.0pt">Please advise whenever the tech is onsite so we can go ahead and proceed with the SLNX installation.<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="font-size:11.0pt">Regards,<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="font-size:11.0pt"><o:p> </o:p></span></p>
<div>
<p class="MsoNormal"><b><span lang="EN-GB" style="font-family:"Arial",sans-serif;color:black">Jonathan Alarcon.<o:p></o:p></span></b></p>
<p class="MsoNormal"><span lang="EN-GB" style="font-family:"Arial",sans-serif;color:black"><br>
</span><span lang="EN-GB" style="font-family:"Arial",sans-serif">Technical Support Specialist L2<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="font-family:"Arial",sans-serif">Global Solution Support Centre<span style="color:black"><br>
<b><br>
Ricoh Spain S.L.U.</b><br>
</span><u><span style="color:blue"><br>
</span></u></span><a href="http://www.ricoh.es/"><span lang="EN-GB" style="font-family:"Arial",sans-serif;color:blue;text-decoration:none"><img border="0" width="88" height="31" style="width:.9166in;height:.3229in" id="Picture_x0020_99" src="cid:image030.png@01DA0CB9.502165A0"></span></a><span lang="EN-GB" style="font-family:"Arial",sans-serif;color:black"><br>
</span><u><span lang="EN-GB" style="font-size:11.0pt;color:blue"><br>
</span></u><span lang="ES" style="font-size:11.0pt"><a href="http://www.facebook.com/ricohspain"><span lang="EN-GB" style="color:blue;text-decoration:none"><img border="0" width="23" height="23" style="width:.2395in;height:.2395in" id="Picture_x0020_100" src="cid:image031.png@01DA0CB9.502165A0"></span><span lang="EN-GB" style="color:blue"> </span></a></span><span lang="EN-GB" style="font-size:11.0pt;color:black"> </span><span lang="ES" style="font-size:11.0pt"><a href="http://www.twitter.com/ricohspain"><span lang="EN-GB" style="color:black;text-decoration:none"><img border="0" width="23" height="23" style="width:.2395in;height:.2395in" id="Picture_x0020_101" src="cid:image032.png@01DA0CB9.502165A0"></span><span lang="EN-GB" style="color:black"> </span></a></span><span lang="EN-GB" style="font-size:11.0pt;color:black"> </span><span lang="ES" style="font-size:11.0pt"><a href="http://www.youtube.com/ricohspain"><span lang="EN-GB" style="color:black;text-decoration:none"><img border="0" width="23" height="23" style="width:.2395in;height:.2395in" id="Picture_x0020_252" src="cid:image033.png@01DA0CB9.502165A0"></span><span lang="EN-GB" style="color:black"> </span></a></span><span lang="EN-GB" style="font-size:11.0pt;color:black"> </span><span lang="ES" style="font-size:11.0pt"><a href="http://www.linkedin.com/company/ricoh-espana-slu"><span lang="EN-GB" style="color:black;text-decoration:none"><img border="0" width="23" height="23" style="width:.2395in;height:.2395in" id="Picture_x0020_251" src="cid:image034.png@01DA0CB9.502165A0"></span><span lang="EN-GB" style="color:black"> </span></a></span><span lang="EN-GB" style="font-size:11.0pt"><o:p></o:p></span></p>
</div>
<p class="MsoNormal"><span lang="EN-GB" style="font-size:11.0pt"><o:p> </o:p></span></p>
<div>
<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in">
<p class="MsoNormal"><b><span style="font-size:11.0pt">From:</span></b><span style="font-size:11.0pt"> Soenwono <<a href="mailto:soenwono@moderndatasolusi.com">soenwono@moderndatasolusi.com</a>>
<br>
<b>Sent:</b> sábado, 30 de septiembre de 2023 21:20<br>
<b>To:</b> Patricia Foong Swee See <<a href="mailto:Patricia.Foong@ricoh.com.my">Patricia.Foong@ricoh.com.my</a>>; #res-GSSC.GSK.Support <<a href="mailto:GSSC.GSK.Support@ricoh.es">GSSC.GSK.Support@ricoh.es</a>>; #REU-GSK-IMACD <<a href="mailto:GSK-IMACD@ricoh-europe.com">GSK-IMACD@ricoh-europe.com</a>><br>
<b>Cc:</b> 'Erik Reinaldo' <<a href="mailto:Erik@moderndatasolusi.com">Erik@moderndatasolusi.com</a>>;
<a href="mailto:idris@moderndatasolusi.com">idris@moderndatasolusi.com</a>; Sara Bulgarelli <<a href="mailto:Sara.Bulgarelli@ricoh-gs.com">Sara.Bulgarelli@ricoh-gs.com</a>>;
<a href="mailto:it.team@moderndatasolusi.com">it.team@moderndatasolusi.com</a>; <a href="mailto:gilang@moderndatasolusi.com">
gilang@moderndatasolusi.com</a>; 'Henry Sutanto' <<a href="mailto:henry.sutanto@moderndatasolusi.com">henry.sutanto@moderndatasolusi.com</a>><br>
<b>Subject:</b> RE: RITM0688734 Tech refresh 4 devices Indonesia Jakarta<o:p></o:p></span></p>
</div>
</div>
<p class="MsoNormal"><span lang="ES"><o:p> </o:p></span></p>
<div style="border:solid #FFCACA 1.0pt;padding:12.0pt 12.0pt 12.0pt 12.0pt">
<p style="background:#FFCACA"><span lang="EN-ID" style="font-size:10.0pt;color:black">This message was sent from an external source. Please be careful opening attachments/links or replying to sources you don’t know.</span><span lang="EN-ID"><o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><b><u><span style="font-size:11.0pt">Hi Pat,<o:p></o:p></span></u></b></p>
<p class="MsoNormal"><span style="font-size:11.0pt">Our team visited GSK on Friday 29<sup>th</sup> Sept.
<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">Okay noted, our engineer will go onsite again on 2<sup>nd</sup> October to do the needful action and hopefully SLNX can be installed.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><b><u><span style="font-size:11.0pt">Hi GSSC team,<o:p></o:p></span></u></b></p>
<p class="MsoNormal"><span style="font-size:11.0pt">My engineer will be on GSK site next Monday, 2<sup>nd</sup> Oct. please try to push the SLNX ya.
<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">Thank you.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<div>
<p class="MsoNormal"><span style="font-family:"Tahoma",sans-serif">Regards,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Tahoma",sans-serif">Soenwono Suprapto | GMA & Direct Dept Head<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Tahoma",sans-serif">T: +62 21-27937489<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Tahoma",sans-serif">F: +62 21-27937486<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Tahoma",sans-serif">M: +62-87771697791<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Tahoma",sans-serif"><a href="http://www.moderndatasolusi.com/"><span style="color:blue">www.moderndatasolusi.com</span></a><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Tahoma",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><b><u><span style="font-family:"Tahoma",sans-serif">PT MODERN DATA SOLUSI
<o:p></o:p></span></u></b></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><a href="https://goo.gl/maps/ta17fqnTWbL2"><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:black;background:white;text-decoration:none">JL. Sultan Iskandar Muda No. 29, Kebayoran Lama Utara,
Kebayoran Lama - Jakarta Selatan 12240</span></a></span><span style="font-family:"Arial",sans-serif;color:#222222;background:white"><o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="font-size:11.0pt"><img border="0" width="195" height="84" style="width:2.0312in;height:.875in" id="Picture_x0020_95" src="cid:image029.png@01DA0CB9.502165A0"></span><span style="font-family:"Arial",sans-serif;color:#222222;background:white"><o:p></o:p></span></p>
</div>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<div>
<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in">
<p class="MsoNormal"><b><span style="font-size:11.0pt">From:</span></b><span style="font-size:11.0pt"> Patricia Foong <<a href="mailto:Patricia.Foong@ricoh.com.my">Patricia.Foong@ricoh.com.my</a>>
<br>
<b>Sent:</b> 29 September 2023 22:27<br>
<b>To:</b> soenwono <<a href="mailto:soenwono@moderndatasolusi.com">soenwono@moderndatasolusi.com</a>>; '#res-GSSC.GSK.Support' <<a href="mailto:GSSC.GSK.Support@ricoh.es">GSSC.GSK.Support@ricoh.es</a>>; '#REU-GSK-IMACD' <<a href="mailto:GSK-IMACD@ricoh-europe.com">GSK-IMACD@ricoh-europe.com</a>><br>
<b>Cc:</b> Erik Reinaldo <<a href="mailto:Erik@moderndatasolusi.com">Erik@moderndatasolusi.com</a>>;
<a href="mailto:idris@moderndatasolusi.com">idris@moderndatasolusi.com</a>; Sara Bulgarelli <<a href="mailto:Sara.Bulgarelli@ricoh-gs.com">Sara.Bulgarelli@ricoh-gs.com</a>>;
<a href="mailto:it.team@moderndatasolusi.com">it.team@moderndatasolusi.com</a>; <a href="mailto:gilang@moderndatasolusi.com">
gilang@moderndatasolusi.com</a>; Henry Sutanto <<a href="mailto:henry.sutanto@moderndatasolusi.com">henry.sutanto@moderndatasolusi.com</a>><br>
<b>Subject:</b> RE: RITM0688734 Tech refresh 4 devices Indonesia Jakarta<o:p></o:p></span></p>
</div>
</div>
<p class="MsoNormal"><span lang="EN-ID"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">Dear Sun Sun and Henry, good day.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">Please advise the existing card reader investigation which does not seems to work well and I believe you did not visit the site today (29thSep) as we have not heard back where device 305 is under direct printing.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">Can you go back on 2<sup>nd</sup> Oct to do the needful since CR only be available on 9<sup>th</sup> Oct week?<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">Kindly confirm the onsite visit by return email.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">Thanks.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<div>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><b><span style="font-size:11.0pt;font-family:"Times New Roman",serif;color:#3B9B4B;mso-ligatures:standardcontextual;mso-fareast-language:JA">Advance Leave Notice:
</span></b><b><span style="font-size:11.0pt;font-family:"Times New Roman",serif;color:#2F5496;mso-ligatures:standardcontextual;mso-fareast-language:JA">Nil<o:p></o:p></span></b></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><b><span style="font-size:11.0pt;font-family:"Times New Roman",serif;color:#3B9B4B;mso-ligatures:standardcontextual;mso-fareast-language:JA">Public Holiday: </span></b><b><span style="font-size:11.0pt;font-family:"Times New Roman",serif;color:#2F5496;mso-ligatures:standardcontextual;mso-fareast-language:JA">
28<sup>th</sup> Sep (Thursday)</span></b><b><span style="font-size:11.0pt;font-family:"Times New Roman",serif;color:#2F5496;mso-fareast-language:JA"><o:p></o:p></span></b></p>
<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Times New Roman",serif;color:#2F5496;mso-ligatures:standardcontextual;mso-fareast-language:JA"><o:p> </o:p></span></b></p>
<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Times New Roman",serif;color:#2F5496;mso-ligatures:standardcontextual;mso-fareast-language:JA"><o:p> </o:p></span></b></p>
<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual"><o:p> </o:p></span></b></p>
<p class="MsoNormal" style="margin-bottom:6.0pt;text-autospace:none"><b><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">Thank you.</span></b><b><span style="font-family:"Times New Roman",serif;color:black;mso-ligatures:standardcontextual"><o:p></o:p></span></b></p>
<p class="MsoNormal" style="margin-bottom:6.0pt;text-autospace:none"><b><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">Patricia Foong
</span></b><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual"><br>
Senior Global Account Coordinator<br>
Ricoh Global Services Greater Asia Pacific<br>
Business Operation Division<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-bottom:6.0pt;text-autospace:none"><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">Mobile Phone : +6016 410 4493<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-bottom:12.0pt;text-autospace:none"><u><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#0070C0;mso-ligatures:standardcontextual"><a href="mailto:patricia.foong@ricoh.com.my"><span style="color:#0070C0">patricia.foong@ricoh.com.my</span></a></span></u><b><span style="font-size:11.0pt;color:#2F5496;mso-ligatures:standardcontextual"><o:p></o:p></span></b></p>
<p class="MsoNormal" style="margin-bottom:6.0pt;text-autospace:none"><b><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">RICOH (Malaysia) Sdn Bhd (10078-W)</span></b><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">
<o:p></o:p></span></p>
<p class="MsoNormal" style="text-autospace:none"><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">UG-D6, Level Upper Ground,<o:p></o:p></span></p>
<p class="MsoNormal" style="text-autospace:none"><span lang="DE" style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">Utropolis Suites 2, Jalan Kontraktor U1/14,<o:p></o:p></span></p>
<p class="MsoNormal" style="text-autospace:none"><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">40150 Shah Alam, Selangor,<o:p></o:p></span></p>
<p class="MsoNormal" style="text-autospace:none"><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">Malaysia.<o:p></o:p></span></p>
<p class="MsoNormal" style="line-height:105%"><span style="font-size:11.0pt;line-height:105%;font-family:"Arial",sans-serif;color:#666666;mso-ligatures:standardcontextual"><o:p> </o:p></span></p>
<p class="MsoNormal" style="line-height:105%"><span style="font-size:11.0pt;line-height:105%;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">Service Hotline: 1300 88 8228<o:p></o:p></span></p>
<p class="MsoNormal" style="line-height:105%"><span style="font-size:11.0pt;line-height:105%;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">Website:</span><span style="font-size:11.0pt;line-height:105%;font-family:"Arial",sans-serif;color:#666666;mso-ligatures:standardcontextual">
</span><span style="font-size:11.0pt;line-height:105%;font-family:"Arial",sans-serif;color:black;mso-ligatures:standardcontextual"><a href="http://www.ricoh.com.my/"><span style="color:blue">www.ricoh.com.my</span></a><o:p></o:p></span></p>
<p class="MsoNormal" style="margin-bottom:6.0pt;text-autospace:none"><u><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:blue;mso-ligatures:standardcontextual"><o:p><span style="text-decoration:none"> </span></o:p></span></u></p>
<p class="MsoNormal" style="line-height:105%"><a href="https://www.ricoh.com.my/"><span style="font-size:11.0pt;line-height:105%;color:black;text-decoration:none"><img border="0" width="599" height="184" style="width:6.2395in;height:1.9166in" id="Picture_x0020_94" src="cid:image002.jpg@01DA0CB9.502165A0"></span></a><span style="font-size:11.0pt;line-height:105%;color:black;mso-ligatures:standardcontextual"><o:p></o:p></span></p>
<p class="MsoNormal" style="line-height:105%"><span style="font-size:11.0pt;line-height:105%;color:black;mso-ligatures:standardcontextual"><o:p> </o:p></span></p>
<p class="MsoNormal"><i><span style="font-size:9.0pt;color:#3F621F;mso-ligatures:standardcontextual">This message together with any attachments is confidential and intended solely for the person or entity to whom it is addressed. It contains information that
is confidential and that may be legally privileged. If you are not the intended recipient (or if you have received this message in error), please notify the sender immediately by replying to this message and delete this e-mail (and any other record of it)
from your system. Please do not copy or use it for any purpose. Recipient is advised to check this email and any attachments for the presence of trojans or viruses. The company accepts no liability for any damage caused by any virus transmitted by this email.<o:p></o:p></span></i></p>
</div>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<div>
<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in">
<p class="MsoNormal"><b><span style="font-size:11.0pt">From:</span></b><span style="font-size:11.0pt"> Patricia Foong
<br>
<b>Sent:</b> Wednesday, September 27, 2023 11:09 PM<br>
<b>To:</b> Soenwono <<a href="mailto:soenwono@moderndatasolusi.com">soenwono@moderndatasolusi.com</a>>; '#res-GSSC.GSK.Support' <<a href="mailto:GSSC.GSK.Support@ricoh.es">GSSC.GSK.Support@ricoh.es</a>>; '#REU-GSK-IMACD' <<a href="mailto:GSK-IMACD@ricoh-europe.com">GSK-IMACD@ricoh-europe.com</a>><br>
<b>Cc:</b> Erik Reinaldo <<a href="mailto:Erik@moderndatasolusi.com">Erik@moderndatasolusi.com</a>>;
<a href="mailto:idris@moderndatasolusi.com">idris@moderndatasolusi.com</a>; Sara Bulgarelli <<a href="mailto:Sara.Bulgarelli@ricoh-gs.com">Sara.Bulgarelli@ricoh-gs.com</a>>;
<a href="mailto:it.team@moderndatasolusi.com">it.team@moderndatasolusi.com</a>; <a href="mailto:gilang@moderndatasolusi.com">
gilang@moderndatasolusi.com</a>; Henry Sutanto <<a href="mailto:henry.sutanto@moderndatasolusi.com">henry.sutanto@moderndatasolusi.com</a>><br>
<b>Subject:</b> RE: RITM0688734 Tech refresh 4 devices Indonesia Jakarta<o:p></o:p></span></p>
</div>
</div>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><span style="font-size:11.0pt">Dear Sun Sun, good day.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">To add…<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">Kindly ensure that local GSK users is
<u>fully aware</u> that they need to go for <u>direct printing</u> for now until the new card reader is replaced.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">Thanks.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<div>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><b><span style="font-size:11.0pt;font-family:"Times New Roman",serif;color:#3B9B4B;mso-ligatures:standardcontextual;mso-fareast-language:JA">Advance Leave Notice:
</span></b><b><span style="font-size:11.0pt;font-family:"Times New Roman",serif;color:#2F5496;mso-ligatures:standardcontextual;mso-fareast-language:JA">Nil<o:p></o:p></span></b></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><b><span style="font-size:11.0pt;font-family:"Times New Roman",serif;color:#3B9B4B;mso-ligatures:standardcontextual;mso-fareast-language:JA">Public Holiday: </span></b><b><span style="font-size:11.0pt;font-family:"Times New Roman",serif;color:#2F5496;mso-ligatures:standardcontextual;mso-fareast-language:JA">
28<sup>th</sup> Sep (Thursday)</span></b><b><span style="font-size:11.0pt;font-family:"Times New Roman",serif;color:#2F5496;mso-fareast-language:JA"><o:p></o:p></span></b></p>
<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Times New Roman",serif;color:#2F5496;mso-ligatures:standardcontextual;mso-fareast-language:JA"><o:p> </o:p></span></b></p>
<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Times New Roman",serif;color:#2F5496;mso-ligatures:standardcontextual;mso-fareast-language:JA"><o:p> </o:p></span></b></p>
<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual"><o:p> </o:p></span></b></p>
<p class="MsoNormal" style="margin-bottom:6.0pt;text-autospace:none"><b><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">Thank you.</span></b><b><span style="font-family:"Times New Roman",serif;color:black;mso-ligatures:standardcontextual"><o:p></o:p></span></b></p>
<p class="MsoNormal" style="margin-bottom:6.0pt;text-autospace:none"><b><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">Patricia Foong
</span></b><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual"><br>
Senior Global Account Coordinator<br>
Ricoh Global Services Greater Asia Pacific<br>
Business Operation Division<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-bottom:6.0pt;text-autospace:none"><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">Mobile Phone : +6016 410 4493<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-bottom:12.0pt;text-autospace:none"><u><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#0070C0;mso-ligatures:standardcontextual"><a href="mailto:patricia.foong@ricoh.com.my"><span style="color:#0070C0">patricia.foong@ricoh.com.my</span></a></span></u><b><span style="font-size:11.0pt;color:#2F5496;mso-ligatures:standardcontextual"><o:p></o:p></span></b></p>
<p class="MsoNormal" style="margin-bottom:6.0pt;text-autospace:none"><b><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">RICOH (Malaysia) Sdn Bhd (10078-W)</span></b><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">
<o:p></o:p></span></p>
<p class="MsoNormal" style="text-autospace:none"><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">UG-D6, Level Upper Ground,<o:p></o:p></span></p>
<p class="MsoNormal" style="text-autospace:none"><span lang="DE" style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">Utropolis Suites 2, Jalan Kontraktor U1/14,<o:p></o:p></span></p>
<p class="MsoNormal" style="text-autospace:none"><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">40150 Shah Alam, Selangor,<o:p></o:p></span></p>
<p class="MsoNormal" style="text-autospace:none"><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">Malaysia.<o:p></o:p></span></p>
<p class="MsoNormal" style="line-height:105%"><span style="font-size:11.0pt;line-height:105%;font-family:"Arial",sans-serif;color:#666666;mso-ligatures:standardcontextual"><o:p> </o:p></span></p>
<p class="MsoNormal" style="line-height:105%"><span style="font-size:11.0pt;line-height:105%;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">Service Hotline: 1300 88 8228<o:p></o:p></span></p>
<p class="MsoNormal" style="line-height:105%"><span style="font-size:11.0pt;line-height:105%;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">Website:</span><span style="font-size:11.0pt;line-height:105%;font-family:"Arial",sans-serif;color:#666666;mso-ligatures:standardcontextual">
</span><span style="font-size:11.0pt;line-height:105%;font-family:"Arial",sans-serif;color:black;mso-ligatures:standardcontextual"><a href="http://www.ricoh.com.my/"><span style="color:blue">www.ricoh.com.my</span></a><o:p></o:p></span></p>
<p class="MsoNormal" style="margin-bottom:6.0pt;text-autospace:none"><u><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:blue;mso-ligatures:standardcontextual"><o:p><span style="text-decoration:none"> </span></o:p></span></u></p>
<p class="MsoNormal" style="line-height:105%"><a href="https://www.ricoh.com.my/"><span style="font-size:11.0pt;line-height:105%;color:black;text-decoration:none"><img border="0" width="599" height="184" style="width:6.2395in;height:1.9166in" id="Picture_x0020_93" src="cid:image002.jpg@01DA0CB9.502165A0"></span></a><span style="font-size:11.0pt;line-height:105%;color:black;mso-ligatures:standardcontextual"><o:p></o:p></span></p>
<p class="MsoNormal" style="line-height:105%"><span style="font-size:11.0pt;line-height:105%;color:black;mso-ligatures:standardcontextual"><o:p> </o:p></span></p>
<p class="MsoNormal"><i><span style="font-size:9.0pt;color:#3F621F;mso-ligatures:standardcontextual">This message together with any attachments is confidential and intended solely for the person or entity to whom it is addressed. It contains information that
is confidential and that may be legally privileged. If you are not the intended recipient (or if you have received this message in error), please notify the sender immediately by replying to this message and delete this e-mail (and any other record of it)
from your system. Please do not copy or use it for any purpose. Recipient is advised to check this email and any attachments for the presence of trojans or viruses. The company accepts no liability for any damage caused by any virus transmitted by this email.<o:p></o:p></span></i></p>
</div>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<div>
<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in">
<p class="MsoNormal"><b><span style="font-size:11.0pt">From:</span></b><span style="font-size:11.0pt"> Patricia Foong
<br>
<b>Sent:</b> Wednesday, September 27, 2023 6:56 PM<br>
<b>To:</b> Soenwono <<a href="mailto:soenwono@moderndatasolusi.com">soenwono@moderndatasolusi.com</a>>; '#res-GSSC.GSK.Support' <<a href="mailto:GSSC.GSK.Support@ricoh.es">GSSC.GSK.Support@ricoh.es</a>>; '#REU-GSK-IMACD' <<a href="mailto:GSK-IMACD@ricoh-europe.com">GSK-IMACD@ricoh-europe.com</a>><br>
<b>Cc:</b> Erik Reinaldo <<a href="mailto:Erik@moderndatasolusi.com">Erik@moderndatasolusi.com</a>>;
<a href="mailto:idris@moderndatasolusi.com">idris@moderndatasolusi.com</a>; Sara Bulgarelli <<a href="mailto:Sara.Bulgarelli@ricoh-gs.com">Sara.Bulgarelli@ricoh-gs.com</a>>;
<a href="mailto:it.team@moderndatasolusi.com">it.team@moderndatasolusi.com</a>; <a href="mailto:gilang@moderndatasolusi.com">
gilang@moderndatasolusi.com</a>; Henry Sutanto <<a href="mailto:henry.sutanto@moderndatasolusi.com">henry.sutanto@moderndatasolusi.com</a>><br>
<b>Subject:</b> RE: RITM0688734 Tech refresh 4 devices Indonesia Jakarta<o:p></o:p></span></p>
</div>
</div>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><span style="font-size:11.0pt">Dear <a id="OWAAMC509E0702D094746B48CE6D02A4DA999" href="mailto:GSK-IMACD@ricoh-europe.com">
<span style="font-family:"Calibri",sans-serif;text-decoration:none">@'#REU-GSK-IMACD'</span></a>,
<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">Lets leave it to manual login for now while waiting for card reader investigation if it cannot be resolved now as it is off office hour locally.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">Accordingly to PTM that the card reader will only be available by next week, so they expecting to receive the reader by
<u>2nd week of October</u>. <o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">Dear Sun Sun,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">This is bad news on the card reader arrival date as you are making assuming that the card reader should be available this week..again, it is NOT the case!<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">Now, we need to wait for 2 weeks due to order only place last week and this IMAC-D pending for more than a year.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">Can you please inform to the local customer on the arrival date of the card reader with RGS n “cc” and not wait till central escalate top down.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;color:#C55A11">And also <u>investigate on the existing card reader issue</u><b>
</b></span><b><span style="font-size:11.0pt">and <u><span style="color:#C55A11">advise will PTM go onsite again on Friday (29<sup>th</sup> Sep) and what time will that be</span></u><span style="color:#C55A11">
</span></span></b><span style="font-size:11.0pt">as we need to book <a id="OWAAMB0F9EAB59DAC4AA1A60DDE501B579A72" href="mailto:GSSC.GSK.Support@ricoh.es">
<span style="font-family:"Calibri",sans-serif;text-decoration:none">@RES-BARCELONA-GSK</span></a>.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">Please revert..<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">Thank you.<o:p></o:p></span></p>
<div>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><b><span style="font-size:11.0pt;font-family:"Times New Roman",serif;color:#3B9B4B;mso-ligatures:standardcontextual;mso-fareast-language:JA">Advance Leave Notice:
</span></b><b><span style="font-size:11.0pt;font-family:"Times New Roman",serif;color:#2F5496;mso-ligatures:standardcontextual;mso-fareast-language:JA">Nil<o:p></o:p></span></b></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><b><span style="font-size:11.0pt;font-family:"Times New Roman",serif;color:#3B9B4B;mso-ligatures:standardcontextual;mso-fareast-language:JA">Public Holiday: </span></b><b><span style="font-size:11.0pt;font-family:"Times New Roman",serif;color:#2F5496;mso-ligatures:standardcontextual;mso-fareast-language:JA">
28<sup>th</sup> Sep (Thursday)</span></b><b><span style="font-size:11.0pt;font-family:"Times New Roman",serif;color:#2F5496;mso-fareast-language:JA"><o:p></o:p></span></b></p>
<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Times New Roman",serif;color:#2F5496;mso-ligatures:standardcontextual;mso-fareast-language:JA"><o:p> </o:p></span></b></p>
<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Times New Roman",serif;color:#2F5496;mso-ligatures:standardcontextual;mso-fareast-language:JA"><o:p> </o:p></span></b></p>
<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual"><o:p> </o:p></span></b></p>
<p class="MsoNormal" style="margin-bottom:6.0pt;text-autospace:none"><b><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">Thank you.</span></b><b><span style="font-family:"Times New Roman",serif;color:black;mso-ligatures:standardcontextual"><o:p></o:p></span></b></p>
<p class="MsoNormal" style="margin-bottom:6.0pt;text-autospace:none"><b><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">Patricia Foong
</span></b><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual"><br>
Senior Global Account Coordinator<br>
Ricoh Global Services Greater Asia Pacific<br>
Business Operation Division<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-bottom:6.0pt;text-autospace:none"><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">Mobile Phone : +6016 410 4493<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-bottom:12.0pt;text-autospace:none"><u><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#0070C0;mso-ligatures:standardcontextual"><a href="mailto:patricia.foong@ricoh.com.my"><span style="color:#0070C0">patricia.foong@ricoh.com.my</span></a></span></u><b><span style="font-size:11.0pt;color:#2F5496;mso-ligatures:standardcontextual"><o:p></o:p></span></b></p>
<p class="MsoNormal" style="margin-bottom:6.0pt;text-autospace:none"><b><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">RICOH (Malaysia) Sdn Bhd (10078-W)</span></b><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">
<o:p></o:p></span></p>
<p class="MsoNormal" style="text-autospace:none"><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">UG-D6, Level Upper Ground,<o:p></o:p></span></p>
<p class="MsoNormal" style="text-autospace:none"><span lang="DE" style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">Utropolis Suites 2, Jalan Kontraktor U1/14,<o:p></o:p></span></p>
<p class="MsoNormal" style="text-autospace:none"><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">40150 Shah Alam, Selangor,<o:p></o:p></span></p>
<p class="MsoNormal" style="text-autospace:none"><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">Malaysia.<o:p></o:p></span></p>
<p class="MsoNormal" style="line-height:105%"><span style="font-size:11.0pt;line-height:105%;font-family:"Arial",sans-serif;color:#666666;mso-ligatures:standardcontextual"><o:p> </o:p></span></p>
<p class="MsoNormal" style="line-height:105%"><span style="font-size:11.0pt;line-height:105%;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">Service Hotline: 1300 88 8228<o:p></o:p></span></p>
<p class="MsoNormal" style="line-height:105%"><span style="font-size:11.0pt;line-height:105%;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">Website:</span><span style="font-size:11.0pt;line-height:105%;font-family:"Arial",sans-serif;color:#666666;mso-ligatures:standardcontextual">
</span><span style="font-size:11.0pt;line-height:105%;font-family:"Arial",sans-serif;color:black;mso-ligatures:standardcontextual"><a href="http://www.ricoh.com.my/"><span style="color:blue">www.ricoh.com.my</span></a><o:p></o:p></span></p>
<p class="MsoNormal" style="margin-bottom:6.0pt;text-autospace:none"><u><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:blue;mso-ligatures:standardcontextual"><o:p><span style="text-decoration:none"> </span></o:p></span></u></p>
<p class="MsoNormal" style="line-height:105%"><a href="https://www.ricoh.com.my/"><span style="font-size:11.0pt;line-height:105%;color:black;text-decoration:none"><img border="0" width="599" height="184" style="width:6.2395in;height:1.9166in" id="Picture_x0020_247" src="cid:image002.jpg@01DA0CB9.502165A0"></span></a><span style="font-size:11.0pt;line-height:105%;color:black;mso-ligatures:standardcontextual"><o:p></o:p></span></p>
<p class="MsoNormal" style="line-height:105%"><span style="font-size:11.0pt;line-height:105%;color:black;mso-ligatures:standardcontextual"><o:p> </o:p></span></p>
<p class="MsoNormal"><i><span style="font-size:9.0pt;color:#3F621F;mso-ligatures:standardcontextual">This message together with any attachments is confidential and intended solely for the person or entity to whom it is addressed. It contains information that
is confidential and that may be legally privileged. If you are not the intended recipient (or if you have received this message in error), please notify the sender immediately by replying to this message and delete this e-mail (and any other record of it)
from your system. Please do not copy or use it for any purpose. Recipient is advised to check this email and any attachments for the presence of trojans or viruses. The company accepts no liability for any damage caused by any virus transmitted by this email.<o:p></o:p></span></i></p>
</div>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<div>
<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in">
<p class="MsoNormal"><b><span style="font-size:11.0pt">From:</span></b><span style="font-size:11.0pt"> Soenwono <<a href="mailto:soenwono@moderndatasolusi.com">soenwono@moderndatasolusi.com</a>>
<br>
<b>Sent:</b> Wednesday, September 27, 2023 6:14 PM<br>
<b>To:</b> '#res-GSSC.GSK.Support' <<a href="mailto:GSSC.GSK.Support@ricoh.es">GSSC.GSK.Support@ricoh.es</a>>; Patricia Foong <<a href="mailto:Patricia.Foong@ricoh.com.my">Patricia.Foong@ricoh.com.my</a>><br>
<b>Cc:</b> Erik Reinaldo <<a href="mailto:Erik@moderndatasolusi.com">Erik@moderndatasolusi.com</a>>;
<a href="mailto:idris@moderndatasolusi.com">idris@moderndatasolusi.com</a>; Sara Bulgarelli <<a href="mailto:Sara.Bulgarelli@ricoh-gs.com">Sara.Bulgarelli@ricoh-gs.com</a>>;
<a href="mailto:it.team@moderndatasolusi.com">it.team@moderndatasolusi.com</a>; '#REU-GSK-IMACD' <<a href="mailto:GSK-IMACD@ricoh-europe.com">GSK-IMACD@ricoh-europe.com</a>>;
<a href="mailto:gilang@moderndatasolusi.com">gilang@moderndatasolusi.com</a>; Henry Sutanto <<a href="mailto:henry.sutanto@moderndatasolusi.com">henry.sutanto@moderndatasolusi.com</a>><br>
<b>Subject:</b> RE: RITM0688734 Tech refresh 4 devices Indonesia Jakarta<o:p></o:p></span></p>
</div>
</div>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><b><u><span style="font-size:11.0pt">Hi Julien,<o:p></o:p></span></u></b></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">It could be because the unit is different between MP & IM series.<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-bottom:12.0pt"><span style="font-size:11.0pt">My team is finding out the solution for this.
<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">But for sure user tested print already using manual login ya.
<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">Thank you. <o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<div>
<p class="MsoNormal"><span style="font-family:"Tahoma",sans-serif">Regards,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Tahoma",sans-serif">Soenwono Suprapto | GMA & Direct Dept Head<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Tahoma",sans-serif">T: +62 21-27937489<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Tahoma",sans-serif">F: +62 21-27937486<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Tahoma",sans-serif">M: +62-87771697791<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Tahoma",sans-serif"><a href="http://www.moderndatasolusi.com/"><span style="color:blue">www.moderndatasolusi.com</span></a><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Tahoma",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><b><u><span style="font-family:"Tahoma",sans-serif">PT MODERN DATA SOLUSI
<o:p></o:p></span></u></b></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><a href="https://goo.gl/maps/ta17fqnTWbL2"><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:black;background:white;text-decoration:none">JL. Sultan Iskandar Muda No. 29, Kebayoran Lama Utara,
Kebayoran Lama - Jakarta Selatan 12240</span></a></span><span style="font-family:"Arial",sans-serif;color:#222222;background:white"><o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="font-size:11.0pt"><img border="0" width="195" height="84" style="width:2.0312in;height:.875in" id="Picture_x0020_246" src="cid:image029.png@01DA0CB9.502165A0"></span><span style="font-family:"Arial",sans-serif;color:#222222;background:white"><o:p></o:p></span></p>
</div>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<div>
<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in">
<p class="MsoNormal"><b><span style="font-size:11.0pt">From:</span></b><span style="font-size:11.0pt"> #res-GSSC.GSK.Support <<a href="mailto:GSSC.GSK.Support@ricoh.es">GSSC.GSK.Support@ricoh.es</a>>
<br>
<b>Sent:</b> Wednesday, September 27, 2023 4:41 PM<br>
<b>To:</b> soenwono <<a href="mailto:soenwono@moderndatasolusi.com">soenwono@moderndatasolusi.com</a>>; Patricia Foong Swee See <<a href="mailto:Patricia.Foong@ricoh.com.my">Patricia.Foong@ricoh.com.my</a>><br>
<b>Cc:</b> 'Erik Reinaldo' <<a href="mailto:Erik@moderndatasolusi.com">Erik@moderndatasolusi.com</a>>;
<a href="mailto:idris@moderndatasolusi.com">idris@moderndatasolusi.com</a>; Sara Bulgarelli <<a href="mailto:Sara.Bulgarelli@ricoh-gs.com">Sara.Bulgarelli@ricoh-gs.com</a>>;
<a href="mailto:it.team@moderndatasolusi.com">it.team@moderndatasolusi.com</a>; #REU-GSK-IMACD <<a href="mailto:GSK-IMACD@ricoh-europe.com">GSK-IMACD@ricoh-europe.com</a>>;
<a href="mailto:gilang@moderndatasolusi.com">gilang@moderndatasolusi.com</a>; 'Henry Sutanto' <<a href="mailto:henry.sutanto@moderndatasolusi.com">henry.sutanto@moderndatasolusi.com</a>>; #res-GSSC.GSK.Support <<a href="mailto:GSSC.GSK.Support@ricoh.es">GSSC.GSK.Support@ricoh.es</a>><br>
<b>Subject:</b> RE: RITM0688734 Tech refresh 4 devices Indonesia Jakarta<o:p></o:p></span></p>
</div>
</div>
<p class="MsoNormal"><span lang="EN-ID"><o:p> </o:p></span></p>
<p align="center" style="margin:5.0pt;text-align:center"><span lang="ES" style="color:black">Internal<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="ES" style="font-size:11.0pt"><o:p> </o:p></span></p>
<div>
<p class="MsoNormal"><span lang="ES" style="font-size:11.0pt">Hi,<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="ES" style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="font-size:11.0pt">If manual login Works the Software part works correctly.<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="font-size:11.0pt">For card reader is an hardware part need to see with your next level hardware support.<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="font-size:11.0pt">For what I can imagine or you have a broken card reader or is not compatible with the device you use, or need specific configuration unknown to us.<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="font-size:11.0pt">Maybe you can try the card reader on a laptop with notepad open and see if recognize correctly the cards.
<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="font-size:11.0pt">I wish good luck for this investigation.<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="font-size:11.0pt">Let us know the result.<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="font-size:11.0pt"><o:p> </o:p></span></p>
<div>
<p class="MsoNormal"><span lang="FR" style="font-family:"Arial",sans-serif">Best Regards,<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="FR" style="font-family:"Arial",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><b><span lang="FR" style="font-family:"Arial",sans-serif">Julien Franco Alain, Perego</span></b><span lang="FR" style="font-family:"Arial",sans-serif"><br>
</span><span lang="EN-GB" style="font-family:"Arial",sans-serif">Technical Support Specialist L2<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="font-family:"Arial",sans-serif">Global Solution Support Centre<span style="color:black"><br>
<b><br>
Ricoh Spain S.L.U.</b><br>
</span><u><span style="color:blue"><br>
</span></u></span><a href="http://www.ricoh.es/"><span lang="EN-GB" style="font-family:"Arial",sans-serif;color:blue;text-decoration:none"><img border="0" width="88" height="31" style="width:.9166in;height:.3229in" id="Picture_x0020_86" src="cid:image030.png@01DA0CB9.502165A0"></span></a><span lang="EN-GB" style="font-family:"Arial",sans-serif;color:black"><br>
</span><u><span lang="EN-GB" style="font-size:11.0pt;color:blue"><br>
</span></u><span lang="ES" style="font-size:11.0pt"><a href="http://www.facebook.com/ricohspain"><span lang="EN-GB" style="color:blue;text-decoration:none"><img border="0" width="23" height="23" style="width:.2395in;height:.2395in" id="Picture_x0020_89" src="cid:image031.png@01DA0CB9.502165A0"></span><span lang="EN-GB" style="color:blue"> </span></a></span><span lang="EN-GB" style="font-size:11.0pt;color:black"> </span><span lang="ES" style="font-size:11.0pt"><a href="http://www.twitter.com/ricohspain"><span lang="EN-GB" style="color:black;text-decoration:none"><img border="0" width="23" height="23" style="width:.2395in;height:.2395in" id="Picture_x0020_90" src="cid:image032.png@01DA0CB9.502165A0"></span><span lang="EN-GB" style="color:black"> </span></a></span><span lang="EN-GB" style="font-size:11.0pt;color:black"> </span><span lang="ES" style="font-size:11.0pt"><a href="http://www.youtube.com/ricohspain"><span lang="EN-GB" style="color:black;text-decoration:none"><img border="0" width="23" height="23" style="width:.2395in;height:.2395in" id="Picture_x0020_242" src="cid:image033.png@01DA0CB9.502165A0"></span><span lang="EN-GB" style="color:black"> </span></a></span><span lang="EN-GB" style="font-size:11.0pt;color:black"> </span><span lang="ES" style="font-size:11.0pt"><a href="http://www.linkedin.com/company/ricoh-espana-slu"><span lang="EN-GB" style="color:black;text-decoration:none"><img border="0" width="23" height="23" style="width:.2395in;height:.2395in" id="Picture_x0020_92" src="cid:image034.png@01DA0CB9.502165A0"></span><span lang="EN-GB" style="color:black"> </span></a></span><span lang="EN-GB" style="font-size:11.0pt"><o:p></o:p></span></p>
</div>
<p class="MsoNormal"><span lang="EN-GB" style="font-size:11.0pt"><o:p> </o:p></span></p>
<div>
<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in">
<p class="MsoNormal"><b><span style="font-size:11.0pt">From:</span></b><span style="font-size:11.0pt"> Soenwono <<a href="mailto:soenwono@moderndatasolusi.com">soenwono@moderndatasolusi.com</a>>
<br>
<b>Sent:</b> miércoles, 27 de septiembre de 2023 11:36<br>
<b>To:</b> #res-GSSC.GSK.Support <<a href="mailto:GSSC.GSK.Support@ricoh.es">GSSC.GSK.Support@ricoh.es</a>>; Patricia Foong Swee See <<a href="mailto:Patricia.Foong@ricoh.com.my">Patricia.Foong@ricoh.com.my</a>><br>
<b>Cc:</b> 'Erik Reinaldo' <<a href="mailto:Erik@moderndatasolusi.com">Erik@moderndatasolusi.com</a>>;
<a href="mailto:idris@moderndatasolusi.com">idris@moderndatasolusi.com</a>; Sara Bulgarelli <<a href="mailto:Sara.Bulgarelli@ricoh-gs.com">Sara.Bulgarelli@ricoh-gs.com</a>>;
<a href="mailto:it.team@moderndatasolusi.com">it.team@moderndatasolusi.com</a>; #REU-GSK-IMACD <<a href="mailto:GSK-IMACD@ricoh-europe.com">GSK-IMACD@ricoh-europe.com</a>>;
<a href="mailto:gilang@moderndatasolusi.com">gilang@moderndatasolusi.com</a>; 'Henry Sutanto' <<a href="mailto:henry.sutanto@moderndatasolusi.com">henry.sutanto@moderndatasolusi.com</a>><br>
<b>Subject:</b> RE: RITM0688734 Tech refresh 4 devices Indonesia Jakarta<o:p></o:p></span></p>
</div>
</div>
<p class="MsoNormal"><span lang="ES"><o:p> </o:p></span></p>
<div style="border:solid #FFCACA 1.0pt;padding:12.0pt 12.0pt 12.0pt 12.0pt">
<p style="background:#FFCACA"><span lang="EN-ID" style="font-size:10.0pt;color:black">This message was sent from an external source. Please be careful opening attachments/links or replying to sources you don’t know.</span><span lang="EN-ID"><o:p></o:p></span></p>
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<div>
<p class="MsoNormal"><b><u><span style="font-size:11.0pt">Hi GSSC,<o:p></o:p></span></u></b></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">Yes SLNX now appears in the panel of MP 305 SPF (JKAMFP006) -G583P550237
<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">Note:<o:p></o:p></span></p>
<ul style="margin-top:0in" type="disc">
<li class="MsoListParagraph" style="margin-left:0in;mso-list:l1 level1 lfo2"><span style="font-size:11.0pt">tapping card on the existing card reader is unsuccessful but user can login manually.<o:p></o:p></span></li><li class="MsoListParagraph" style="margin-left:0in;mso-list:l1 level1 lfo2"><span style="font-size:11.0pt">My engineer has followed all the settings as per buildbook.
<o:p></o:p></span></li></ul>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">Different situation with the other unit IMC 300F (JKAMFP005) - 3923P651516 where users can tapping their card using existing card reader.
<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">Any advise?<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><img border="0" width="870" height="489" style="width:9.0625in;height:5.0937in" id="Picture_x0020_87" src="cid:image044.jpg@01DA0CB9.502165A0"></span><span style="font-size:11.0pt"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">Thank you. <o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<div>
<p class="MsoNormal"><span style="font-family:"Tahoma",sans-serif">Regards,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Tahoma",sans-serif">Soenwono Suprapto | GMA & Direct Dept Head<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Tahoma",sans-serif">T: +62 21-27937489<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Tahoma",sans-serif">F: +62 21-27937486<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Tahoma",sans-serif">M: +62-87771697791<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Tahoma",sans-serif"><a href="http://www.moderndatasolusi.com/"><span style="color:blue">www.moderndatasolusi.com</span></a><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Tahoma",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><b><u><span style="font-family:"Tahoma",sans-serif">PT MODERN DATA SOLUSI
<o:p></o:p></span></u></b></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><a href="https://goo.gl/maps/ta17fqnTWbL2"><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:black;background:white;text-decoration:none">JL. Sultan Iskandar Muda No. 29, Kebayoran Lama Utara,
Kebayoran Lama - Jakarta Selatan 12240</span></a></span><span style="font-family:"Arial",sans-serif;color:#222222;background:white"><o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="font-size:11.0pt"><img border="0" width="195" height="84" style="width:2.0312in;height:.875in" id="Picture_x0020_58" src="cid:image029.png@01DA0CB9.502165A0"></span><span style="font-family:"Arial",sans-serif;color:#222222;background:white"><o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
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<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in">
<p class="MsoNormal"><b><span style="font-size:11.0pt">From:</span></b><span style="font-size:11.0pt"> #res-GSSC.GSK.Support <<a href="mailto:GSSC.GSK.Support@ricoh.es">GSSC.GSK.Support@ricoh.es</a>>
<br>
<b>Sent:</b> Wednesday, September 27, 2023 3:58 PM<br>
<b>To:</b> Patricia Foong Swee See <<a href="mailto:Patricia.Foong@ricoh.com.my">Patricia.Foong@ricoh.com.my</a>>; soenwono <<a href="mailto:soenwono@moderndatasolusi.com">soenwono@moderndatasolusi.com</a>><br>
<b>Cc:</b> Erik Reinaldo <<a href="mailto:Erik@moderndatasolusi.com">Erik@moderndatasolusi.com</a>>;
<a href="mailto:idris@moderndatasolusi.com">idris@moderndatasolusi.com</a>; Sara Bulgarelli <<a href="mailto:Sara.Bulgarelli@ricoh-gs.com">Sara.Bulgarelli@ricoh-gs.com</a>>;
<a href="mailto:it.team@moderndatasolusi.com">it.team@moderndatasolusi.com</a>; #REU-GSK-IMACD <<a href="mailto:GSK-IMACD@ricoh-europe.com">GSK-IMACD@ricoh-europe.com</a>>;
<a href="mailto:gilang@moderndatasolusi.com">gilang@moderndatasolusi.com</a>; Henry Sutanto <<a href="mailto:henry.sutanto@moderndatasolusi.com">henry.sutanto@moderndatasolusi.com</a>>; #res-GSSC.GSK.Support <<a href="mailto:GSSC.GSK.Support@ricoh.es">GSSC.GSK.Support@ricoh.es</a>><br>
<b>Subject:</b> RE: RITM0688734 Tech refresh 4 devices Indonesia Jakarta<o:p></o:p></span></p>
</div>
</div>
<p class="MsoNormal"><span lang="EN-ID"><o:p> </o:p></span></p>
<p align="center" style="margin:5.0pt;text-align:center"><span lang="ES" style="color:black">Internal<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="ES" style="font-size:11.0pt"><o:p> </o:p></span></p>
<div>
<p class="MsoNormal"><span lang="ES" style="font-size:11.0pt">Hi,<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="ES" style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="font-size:11.0pt">Installation seems have been completed successfully now.<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="font-size:11.0pt">The connection is very bad from my end for try any kind of actions via WIM.<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="font-size:11.0pt">Test the device and try to have an user do the first login. (screen on first login take a little more time than the normal)<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="font-size:11.0pt"><o:p> </o:p></span></p>
<div>
<p class="MsoNormal"><span lang="FR" style="font-family:"Arial",sans-serif">Best Regards,<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="FR" style="font-family:"Arial",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><b><span lang="FR" style="font-family:"Arial",sans-serif">Julien Franco Alain, Perego</span></b><span lang="FR" style="font-family:"Arial",sans-serif"><br>
</span><span lang="EN-GB" style="font-family:"Arial",sans-serif">Technical Support Specialist L2<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="font-family:"Arial",sans-serif">Global Solution Support Centre<span style="color:black"><br>
<b><br>
Ricoh Spain S.L.U.</b><br>
</span><u><span style="color:blue"><br>
</span></u></span><a href="http://www.ricoh.es/"><span lang="EN-GB" style="font-family:"Arial",sans-serif;color:blue;text-decoration:none"><img border="0" width="88" height="31" style="width:.9166in;height:.3229in" id="Picture_x0020_42" src="cid:image030.png@01DA0CB9.502165A0"></span></a><span lang="EN-GB" style="font-family:"Arial",sans-serif;color:black"><br>
</span><u><span lang="EN-GB" style="font-size:11.0pt;color:blue"><br>
</span></u><span lang="ES" style="font-size:11.0pt"><a href="http://www.facebook.com/ricohspain"><span lang="EN-GB" style="color:blue;text-decoration:none"><img border="0" width="23" height="23" style="width:.2395in;height:.2395in" id="Picture_x0020_82" src="cid:image031.png@01DA0CB9.502165A0"></span><span lang="EN-GB" style="color:blue"> </span></a></span><span lang="EN-GB" style="font-size:11.0pt;color:black"> </span><span lang="ES" style="font-size:11.0pt"><a href="http://www.twitter.com/ricohspain"><span lang="EN-GB" style="color:black;text-decoration:none"><img border="0" width="23" height="23" style="width:.2395in;height:.2395in" id="Picture_x0020_83" src="cid:image032.png@01DA0CB9.502165A0"></span><span lang="EN-GB" style="color:black"> </span></a></span><span lang="EN-GB" style="font-size:11.0pt;color:black"> </span><span lang="ES" style="font-size:11.0pt"><a href="http://www.youtube.com/ricohspain"><span lang="EN-GB" style="color:black;text-decoration:none"><img border="0" width="23" height="23" style="width:.2395in;height:.2395in" id="Picture_x0020_84" src="cid:image033.png@01DA0CB9.502165A0"></span><span lang="EN-GB" style="color:black"> </span></a></span><span lang="EN-GB" style="font-size:11.0pt;color:black"> </span><span lang="ES" style="font-size:11.0pt"><a href="http://www.linkedin.com/company/ricoh-espana-slu"><span lang="EN-GB" style="color:black;text-decoration:none"><img border="0" width="23" height="23" style="width:.2395in;height:.2395in" id="Picture_x0020_85" src="cid:image034.png@01DA0CB9.502165A0"></span><span lang="EN-GB" style="color:black"> </span></a></span><span lang="EN-GB" style="font-size:11.0pt"><o:p></o:p></span></p>
</div>
<p class="MsoNormal"><span lang="EN-GB" style="font-size:11.0pt"><o:p> </o:p></span></p>
<div>
<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in">
<p class="MsoNormal"><b><span style="font-size:11.0pt">From:</span></b><span style="font-size:11.0pt"> Patricia Foong <<a href="mailto:Patricia.Foong@ricoh.com.my">Patricia.Foong@ricoh.com.my</a>>
<br>
<b>Sent:</b> miércoles, 27 de septiembre de 2023 10:33<br>
<b>To:</b> #res-GSSC.GSK.Support <<a href="mailto:GSSC.GSK.Support@ricoh.es">GSSC.GSK.Support@ricoh.es</a>>; soenwono <<a href="mailto:soenwono@moderndatasolusi.com">soenwono@moderndatasolusi.com</a>><br>
<b>Cc:</b> Erik Reinaldo <<a href="mailto:Erik@moderndatasolusi.com">Erik@moderndatasolusi.com</a>>;
<a href="mailto:idris@moderndatasolusi.com">idris@moderndatasolusi.com</a>; Sara Bulgarelli <<a href="mailto:Sara.Bulgarelli@ricoh-gs.com">Sara.Bulgarelli@ricoh-gs.com</a>>;
<a href="mailto:it.team@moderndatasolusi.com">it.team@moderndatasolusi.com</a>; #REU-GSK-IMACD <<a href="mailto:GSK-IMACD@ricoh-europe.com">GSK-IMACD@ricoh-europe.com</a>>;
<a href="mailto:gilang@moderndatasolusi.com">gilang@moderndatasolusi.com</a>; Henry Sutanto <<a href="mailto:henry.sutanto@moderndatasolusi.com">henry.sutanto@moderndatasolusi.com</a>><br>
<b>Subject:</b> RE: RITM0688734 Tech refresh 4 devices Indonesia Jakarta<o:p></o:p></span></p>
</div>
</div>
<p class="MsoNormal"><span lang="ES"><o:p> </o:p></span></p>
<p align="center" style="margin:5.0pt;text-align:center"><span style="color:black">Internal<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<div>
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<p style="background:#FFCACA"><span style="font-size:10.0pt;color:black">This message was sent from an external source. Please be careful opening attachments/links or replying to sources you don’t know.</span><o:p></o:p></p>
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<p class="MsoNormal"><span style="font-size:11.0pt">Thanks Juien, fully understood.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<div>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><b><span style="font-size:11.0pt;font-family:"Times New Roman",serif;color:#3B9B4B;mso-ligatures:standardcontextual;mso-fareast-language:JA">Advance Leave Notice:
</span></b><b><span style="font-size:11.0pt;font-family:"Times New Roman",serif;color:#2F5496;mso-ligatures:standardcontextual;mso-fareast-language:JA">Nil<o:p></o:p></span></b></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><b><span style="font-size:11.0pt;font-family:"Times New Roman",serif;color:#3B9B4B;mso-ligatures:standardcontextual;mso-fareast-language:JA">Public Holiday: </span></b><b><span style="font-size:11.0pt;font-family:"Times New Roman",serif;color:#2F5496;mso-ligatures:standardcontextual;mso-fareast-language:JA">
28<sup>th</sup> Sep (Thursday)</span></b><b><span style="font-size:11.0pt;font-family:"Times New Roman",serif;color:#2F5496;mso-fareast-language:JA"><o:p></o:p></span></b></p>
<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Times New Roman",serif;color:#2F5496;mso-ligatures:standardcontextual;mso-fareast-language:JA"><o:p> </o:p></span></b></p>
<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Times New Roman",serif;color:#2F5496;mso-ligatures:standardcontextual;mso-fareast-language:JA"><o:p> </o:p></span></b></p>
<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual"><o:p> </o:p></span></b></p>
<p class="MsoNormal" style="margin-bottom:6.0pt;text-autospace:none"><b><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">Thank you.</span></b><b><span style="font-family:"Times New Roman",serif;color:black;mso-ligatures:standardcontextual"><o:p></o:p></span></b></p>
<p class="MsoNormal" style="margin-bottom:6.0pt;text-autospace:none"><b><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">Patricia Foong
</span></b><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual"><br>
Senior Global Account Coordinator<br>
Ricoh Global Services Greater Asia Pacific<br>
Business Operation Division<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-bottom:6.0pt;text-autospace:none"><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">Mobile Phone : +6016 410 4493<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-bottom:12.0pt;text-autospace:none"><u><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#0070C0;mso-ligatures:standardcontextual"><a href="mailto:patricia.foong@ricoh.com.my"><span style="color:#0070C0">patricia.foong@ricoh.com.my</span></a></span></u><b><span style="font-size:11.0pt;color:#2F5496;mso-ligatures:standardcontextual"><o:p></o:p></span></b></p>
<p class="MsoNormal" style="margin-bottom:6.0pt;text-autospace:none"><b><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">RICOH (Malaysia) Sdn Bhd (10078-W)</span></b><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">
<o:p></o:p></span></p>
<p class="MsoNormal" style="text-autospace:none"><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">UG-D6, Level Upper Ground,<o:p></o:p></span></p>
<p class="MsoNormal" style="text-autospace:none"><span lang="DE" style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">Utropolis Suites 2, Jalan Kontraktor U1/14,<o:p></o:p></span></p>
<p class="MsoNormal" style="text-autospace:none"><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">40150 Shah Alam, Selangor,<o:p></o:p></span></p>
<p class="MsoNormal" style="text-autospace:none"><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">Malaysia.<o:p></o:p></span></p>
<p class="MsoNormal" style="line-height:105%"><span style="font-size:11.0pt;line-height:105%;font-family:"Arial",sans-serif;color:#666666;mso-ligatures:standardcontextual"><o:p> </o:p></span></p>
<p class="MsoNormal" style="line-height:105%"><span style="font-size:11.0pt;line-height:105%;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">Service Hotline: 1300 88 8228<o:p></o:p></span></p>
<p class="MsoNormal" style="line-height:105%"><span style="font-size:11.0pt;line-height:105%;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">Website:</span><span style="font-size:11.0pt;line-height:105%;font-family:"Arial",sans-serif;color:#666666;mso-ligatures:standardcontextual">
</span><span style="font-size:11.0pt;line-height:105%;font-family:"Arial",sans-serif;color:black;mso-ligatures:standardcontextual"><a href="http://www.ricoh.com.my/"><span style="color:blue">www.ricoh.com.my</span></a><o:p></o:p></span></p>
<p class="MsoNormal" style="margin-bottom:6.0pt;text-autospace:none"><u><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:blue;mso-ligatures:standardcontextual"><o:p><span style="text-decoration:none"> </span></o:p></span></u></p>
<p class="MsoNormal" style="line-height:105%"><a href="https://www.ricoh.com.my/"><span style="font-size:11.0pt;line-height:105%;color:black;text-decoration:none"><img border="0" width="599" height="184" style="width:6.2395in;height:1.9166in" id="Picture_x0020_53" src="cid:image002.jpg@01DA0CB9.502165A0"></span></a><span style="font-size:11.0pt;line-height:105%;color:black;mso-ligatures:standardcontextual"><o:p></o:p></span></p>
<p class="MsoNormal" style="line-height:105%"><span style="font-size:11.0pt;line-height:105%;color:black;mso-ligatures:standardcontextual"><o:p> </o:p></span></p>
<p class="MsoNormal"><i><span style="font-size:9.0pt;color:#3F621F;mso-ligatures:standardcontextual">This message together with any attachments is confidential and intended solely for the person or entity to whom it is addressed. It contains information that
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from your system. Please do not copy or use it for any purpose. Recipient is advised to check this email and any attachments for the presence of trojans or viruses. The company accepts no liability for any damage caused by any virus transmitted by this email.<o:p></o:p></span></i></p>
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<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<div>
<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in">
<p class="MsoNormal"><b><span style="font-size:11.0pt">From:</span></b><span style="font-size:11.0pt"> #res-GSSC.GSK.Support <<a href="mailto:GSSC.GSK.Support@ricoh.es">GSSC.GSK.Support@ricoh.es</a>>
<br>
<b>Sent:</b> Wednesday, September 27, 2023 4:25 PM<br>
<b>To:</b> soenwono <<a href="mailto:soenwono@moderndatasolusi.com">soenwono@moderndatasolusi.com</a>>; Patricia Foong <<a href="mailto:Patricia.Foong@ricoh.com.my">Patricia.Foong@ricoh.com.my</a>><br>
<b>Cc:</b> Erik Reinaldo <<a href="mailto:Erik@moderndatasolusi.com">Erik@moderndatasolusi.com</a>>;
<a href="mailto:idris@moderndatasolusi.com">idris@moderndatasolusi.com</a>; Sara Bulgarelli <<a href="mailto:Sara.Bulgarelli@ricoh-gs.com">Sara.Bulgarelli@ricoh-gs.com</a>>;
<a href="mailto:it.team@moderndatasolusi.com">it.team@moderndatasolusi.com</a>; #REU-GSK-IMACD <<a href="mailto:GSK-IMACD@ricoh-europe.com">GSK-IMACD@ricoh-europe.com</a>>;
<a href="mailto:gilang@moderndatasolusi.com">gilang@moderndatasolusi.com</a>; Henry Sutanto <<a href="mailto:henry.sutanto@moderndatasolusi.com">henry.sutanto@moderndatasolusi.com</a>>; #res-GSSC.GSK.Support <<a href="mailto:GSSC.GSK.Support@ricoh.es">GSSC.GSK.Support@ricoh.es</a>><br>
<b>Subject:</b> RE: RITM0688734 Tech refresh 4 devices Indonesia Jakarta<o:p></o:p></span></p>
</div>
</div>
<p class="MsoNormal"><o:p> </o:p></p>
<p align="center" style="margin:5.0pt;text-align:center"><span lang="ES" style="color:black">Internal<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="ES" style="font-size:11.0pt"><o:p> </o:p></span></p>
<div>
<p class="MsoNormal"><span lang="ES" style="font-size:11.0pt">Hi,<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="font-size:11.0pt">Take the time is take, normally is 10 min in optimal condition.<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="font-size:11.0pt">Due to network and device latency probably going to arrive to 1h, for now the process continue to be in process. No error for now.<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="font-size:11.0pt">Be aware is a model not used on GSK. We can expect anomaly not detected until now.
<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="font-size:11.0pt"><o:p> </o:p></span></p>
<div>
<p class="MsoNormal"><span lang="FR" style="font-family:"Arial",sans-serif">Best Regards,<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="FR" style="font-family:"Arial",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><b><span lang="FR" style="font-family:"Arial",sans-serif">Julien Franco Alain, Perego</span></b><span lang="FR" style="font-family:"Arial",sans-serif"><br>
</span><span lang="EN-GB" style="font-family:"Arial",sans-serif">Technical Support Specialist L2<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="font-family:"Arial",sans-serif">Global Solution Support Centre<span style="color:black"><br>
<b><br>
Ricoh Spain S.L.U.</b><br>
</span><u><span style="color:blue"><br>
</span></u></span><a href="http://www.ricoh.es/"><span lang="EN-GB" style="font-family:"Arial",sans-serif;color:blue;text-decoration:none"><img border="0" width="88" height="31" style="width:.9166in;height:.3229in" id="Picture_x0020_47" src="cid:image030.png@01DA0CB9.502165A0"></span></a><span lang="EN-GB" style="font-family:"Arial",sans-serif;color:black"><br>
</span><u><span lang="EN-GB" style="font-size:11.0pt;color:blue"><br>
</span></u><span lang="ES" style="font-size:11.0pt"><a href="http://www.facebook.com/ricohspain"><span lang="EN-GB" style="color:blue;text-decoration:none"><img border="0" width="23" height="23" style="width:.2395in;height:.2395in" id="Picture_x0020_76" src="cid:image031.png@01DA0CB9.502165A0"></span><span lang="EN-GB" style="color:blue"> </span></a></span><span lang="EN-GB" style="font-size:11.0pt;color:black"> </span><span lang="ES" style="font-size:11.0pt"><a href="http://www.twitter.com/ricohspain"><span lang="EN-GB" style="color:black;text-decoration:none"><img border="0" width="23" height="23" style="width:.2395in;height:.2395in" id="Picture_x0020_77" src="cid:image032.png@01DA0CB9.502165A0"></span><span lang="EN-GB" style="color:black"> </span></a></span><span lang="EN-GB" style="font-size:11.0pt;color:black"> </span><span lang="ES" style="font-size:11.0pt"><a href="http://www.youtube.com/ricohspain"><span lang="EN-GB" style="color:black;text-decoration:none"><img border="0" width="23" height="23" style="width:.2395in;height:.2395in" id="Picture_x0020_78" src="cid:image033.png@01DA0CB9.502165A0"></span><span lang="EN-GB" style="color:black"> </span></a></span><span lang="EN-GB" style="font-size:11.0pt;color:black"> </span><span lang="ES" style="font-size:11.0pt"><a href="http://www.linkedin.com/company/ricoh-espana-slu"><span lang="EN-GB" style="color:black;text-decoration:none"><img border="0" width="23" height="23" style="width:.2395in;height:.2395in" id="Picture_x0020_79" src="cid:image034.png@01DA0CB9.502165A0"></span><span lang="EN-GB" style="color:black"> </span></a></span><span lang="EN-GB" style="font-size:11.0pt"><o:p></o:p></span></p>
</div>
<p class="MsoNormal"><span lang="EN-GB" style="font-size:11.0pt"><o:p> </o:p></span></p>
<div>
<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in">
<p class="MsoNormal"><b><span style="font-size:11.0pt">From:</span></b><span style="font-size:11.0pt"> Soenwono <<a href="mailto:soenwono@moderndatasolusi.com">soenwono@moderndatasolusi.com</a>>
<br>
<b>Sent:</b> miércoles, 27 de septiembre de 2023 10:16<br>
<b>To:</b> #res-GSSC.GSK.Support <<a href="mailto:GSSC.GSK.Support@ricoh.es">GSSC.GSK.Support@ricoh.es</a>>; Patricia Foong Swee See <<a href="mailto:Patricia.Foong@ricoh.com.my">Patricia.Foong@ricoh.com.my</a>><br>
<b>Cc:</b> 'Erik Reinaldo' <<a href="mailto:Erik@moderndatasolusi.com">Erik@moderndatasolusi.com</a>>;
<a href="mailto:idris@moderndatasolusi.com">idris@moderndatasolusi.com</a>; Sara Bulgarelli <<a href="mailto:Sara.Bulgarelli@ricoh-gs.com">Sara.Bulgarelli@ricoh-gs.com</a>>;
<a href="mailto:it.team@moderndatasolusi.com">it.team@moderndatasolusi.com</a>; #REU-GSK-IMACD <<a href="mailto:GSK-IMACD@ricoh-europe.com">GSK-IMACD@ricoh-europe.com</a>>;
<a href="mailto:gilang@moderndatasolusi.com">gilang@moderndatasolusi.com</a>; 'Henry Sutanto' <<a href="mailto:henry.sutanto@moderndatasolusi.com">henry.sutanto@moderndatasolusi.com</a>><br>
<b>Subject:</b> RE: RITM0688734 Tech refresh 4 devices Indonesia Jakarta<o:p></o:p></span></p>
</div>
</div>
<p class="MsoNormal"><span lang="ES"><o:p> </o:p></span></p>
<div style="border:solid #FFCACA 1.0pt;padding:12.0pt 12.0pt 12.0pt 12.0pt">
<p style="background:#FFCACA"><span lang="EN-ID" style="font-size:10.0pt;color:black">This message was sent from an external source. Please be careful opening attachments/links or replying to sources you don’t know.</span><span lang="EN-ID"><o:p></o:p></span></p>
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<div>
<p class="MsoNormal"><b><u><span style="font-size:11.0pt">Hi GSSC Team,<o:p></o:p></span></u></b></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">Noted. My team is still stand by in GSK. Hopefully the SLNX installation can be done before 17.00 Jakarta time. we still have around 2 hours more.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">Thank you. <o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<div>
<p class="MsoNormal"><span style="font-family:"Tahoma",sans-serif">Regards,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Tahoma",sans-serif">Soenwono Suprapto | GMA & Direct Dept Head<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Tahoma",sans-serif">T: +62 21-27937489<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Tahoma",sans-serif">F: +62 21-27937486<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Tahoma",sans-serif">M: +62-87771697791<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Tahoma",sans-serif"><a href="http://www.moderndatasolusi.com/"><span style="color:blue">www.moderndatasolusi.com</span></a><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Tahoma",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><b><u><span style="font-family:"Tahoma",sans-serif">PT MODERN DATA SOLUSI
<o:p></o:p></span></u></b></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><a href="https://goo.gl/maps/ta17fqnTWbL2"><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:black;background:white;text-decoration:none">JL. Sultan Iskandar Muda No. 29, Kebayoran Lama Utara,
Kebayoran Lama - Jakarta Selatan 12240</span></a></span><span style="font-family:"Arial",sans-serif;color:#222222;background:white"><o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="font-size:11.0pt"><img border="0" width="195" height="84" style="width:2.0312in;height:.875in" id="Picture_x0020_52" src="cid:image029.png@01DA0CB9.502165A0"></span><span style="font-family:"Arial",sans-serif;color:#222222;background:white"><o:p></o:p></span></p>
</div>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<div>
<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in">
<p class="MsoNormal"><b><span style="font-size:11.0pt">From:</span></b><span style="font-size:11.0pt"> #res-GSSC.GSK.Support <<a href="mailto:GSSC.GSK.Support@ricoh.es">GSSC.GSK.Support@ricoh.es</a>>
<br>
<b>Sent:</b> Wednesday, September 27, 2023 2:47 PM<br>
<b>To:</b> Patricia Foong Swee See <<a href="mailto:Patricia.Foong@ricoh.com.my">Patricia.Foong@ricoh.com.my</a>>; soenwono <<a href="mailto:soenwono@moderndatasolusi.com">soenwono@moderndatasolusi.com</a>><br>
<b>Cc:</b> Erik Reinaldo <<a href="mailto:Erik@moderndatasolusi.com">Erik@moderndatasolusi.com</a>>;
<a href="mailto:idris@moderndatasolusi.com">idris@moderndatasolusi.com</a>; Sara Bulgarelli <<a href="mailto:Sara.Bulgarelli@ricoh-gs.com">Sara.Bulgarelli@ricoh-gs.com</a>>;
<a href="mailto:it.team@moderndatasolusi.com">it.team@moderndatasolusi.com</a>; #REU-GSK-IMACD <<a href="mailto:GSK-IMACD@ricoh-europe.com">GSK-IMACD@ricoh-europe.com</a>>; #res-GSSC.GSK.Support <<a href="mailto:GSSC.GSK.Support@ricoh.es">GSSC.GSK.Support@ricoh.es</a>>;
<a href="mailto:gilang@moderndatasolusi.com">gilang@moderndatasolusi.com</a>; Henry Sutanto <<a href="mailto:henry.sutanto@moderndatasolusi.com">henry.sutanto@moderndatasolusi.com</a>><br>
<b>Subject:</b> RE: RITM0688734 Tech refresh 4 devices Indonesia Jakarta<o:p></o:p></span></p>
</div>
</div>
<p class="MsoNormal"><span lang="EN-ID"><o:p> </o:p></span></p>
<p align="center" style="margin:5.0pt;text-align:center"><span lang="ES" style="color:black">Internal<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="ES" style="font-size:11.0pt"><o:p> </o:p></span></p>
<div>
<p class="MsoNormal"><span lang="ES" style="font-size:11.0pt">Hi,<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="font-size:11.0pt">Device found and push ongoing.<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="font-size:11.0pt">I let know when end and the result.<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="font-size:11.0pt"><o:p> </o:p></span></p>
<div>
<p class="MsoNormal"><span lang="FR" style="font-family:"Arial",sans-serif">Best Regards,<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="FR" style="font-family:"Arial",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><b><span lang="FR" style="font-family:"Arial",sans-serif">Julien Franco Alain, Perego</span></b><span lang="FR" style="font-family:"Arial",sans-serif"><br>
</span><span lang="EN-GB" style="font-family:"Arial",sans-serif">Technical Support Specialist L2<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="font-family:"Arial",sans-serif">Global Solution Support Centre<span style="color:black"><br>
<b><br>
Ricoh Spain S.L.U.</b><br>
</span><u><span style="color:blue"><br>
</span></u></span><a href="http://www.ricoh.es/"><span lang="EN-GB" style="font-family:"Arial",sans-serif;color:blue;text-decoration:none"><img border="0" width="88" height="31" style="width:.9166in;height:.3229in" id="Picture_x0020_67" src="cid:image030.png@01DA0CB9.502165A0"></span></a><span lang="EN-GB" style="font-family:"Arial",sans-serif;color:black"><br>
</span><u><span lang="EN-GB" style="font-size:11.0pt;color:blue"><br>
</span></u><span lang="ES" style="font-size:11.0pt"><a href="http://www.facebook.com/ricohspain"><span lang="EN-GB" style="color:blue;text-decoration:none"><img border="0" width="23" height="23" style="width:.2395in;height:.2395in" id="Picture_x0020_70" src="cid:image031.png@01DA0CB9.502165A0"></span><span lang="EN-GB" style="color:blue"> </span></a></span><span lang="EN-GB" style="font-size:11.0pt;color:black"> </span><span lang="ES" style="font-size:11.0pt"><a href="http://www.twitter.com/ricohspain"><span lang="EN-GB" style="color:black;text-decoration:none"><img border="0" width="23" height="23" style="width:.2395in;height:.2395in" id="Picture_x0020_41" src="cid:image032.png@01DA0CB9.502165A0"></span><span lang="EN-GB" style="color:black"> </span></a></span><span lang="EN-GB" style="font-size:11.0pt;color:black"> </span><span lang="ES" style="font-size:11.0pt"><a href="http://www.youtube.com/ricohspain"><span lang="EN-GB" style="color:black;text-decoration:none"><img border="0" width="23" height="23" style="width:.2395in;height:.2395in" id="Picture_x0020_72" src="cid:image033.png@01DA0CB9.502165A0"></span><span lang="EN-GB" style="color:black"> </span></a></span><span lang="EN-GB" style="font-size:11.0pt;color:black"> </span><span lang="ES" style="font-size:11.0pt"><a href="http://www.linkedin.com/company/ricoh-espana-slu"><span lang="EN-GB" style="color:black;text-decoration:none"><img border="0" width="23" height="23" style="width:.2395in;height:.2395in" id="Picture_x0020_73" src="cid:image034.png@01DA0CB9.502165A0"></span><span lang="EN-GB" style="color:black"> </span></a></span><span lang="EN-GB" style="font-size:11.0pt"><o:p></o:p></span></p>
</div>
<p class="MsoNormal"><span lang="EN-GB" style="font-size:11.0pt"><o:p> </o:p></span></p>
<div>
<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in">
<p class="MsoNormal"><b><span style="font-size:11.0pt">From:</span></b><span style="font-size:11.0pt"> Patricia Foong <<a href="mailto:Patricia.Foong@ricoh.com.my">Patricia.Foong@ricoh.com.my</a>>
<br>
<b>Sent:</b> miércoles, 27 de septiembre de 2023 9:28<br>
<b>To:</b> soenwono <<a href="mailto:soenwono@moderndatasolusi.com">soenwono@moderndatasolusi.com</a>>; #REU-GSK-IMACD <<a href="mailto:GSK-IMACD@ricoh-europe.com">GSK-IMACD@ricoh-europe.com</a>>; #res-GSSC.GSK.Support <<a href="mailto:GSSC.GSK.Support@ricoh.es">GSSC.GSK.Support@ricoh.es</a>>;
Henry Sutanto <<a href="mailto:henry.sutanto@moderndatasolusi.com">henry.sutanto@moderndatasolusi.com</a>><br>
<b>Cc:</b> Erik Reinaldo <<a href="mailto:Erik@moderndatasolusi.com">Erik@moderndatasolusi.com</a>>;
<a href="mailto:idris@moderndatasolusi.com">idris@moderndatasolusi.com</a>; Sara Bulgarelli <<a href="mailto:Sara.Bulgarelli@ricoh-gs.com">Sara.Bulgarelli@ricoh-gs.com</a>>;
<a href="mailto:it.team@moderndatasolusi.com">it.team@moderndatasolusi.com</a>; <a href="mailto:gilang@moderndatasolusi.com">
gilang@moderndatasolusi.com</a><br>
<b>Subject:</b> RE: RITM0688734 Tech refresh 4 devices Indonesia Jakarta<o:p></o:p></span></p>
</div>
</div>
<p class="MsoNormal"><span lang="ES"><o:p> </o:p></span></p>
<div style="border:solid #FFCACA 1.0pt;padding:12.0pt 12.0pt 12.0pt 12.0pt">
<p style="background:#FFCACA"><span style="font-size:10.0pt;color:black">This message was sent from an external source. Please be careful opening attachments/links or replying to sources you don’t know.</span><o:p></o:p></p>
</div>
<div>
<p class="MsoNormal"><span style="font-size:11.0pt">Dear <a id="OWAAMDD28DB44FEA44DAAA7BD7288B3AF5552" href="mailto:GSSC.GSK.Support@ricoh.es">
<span style="font-family:"Calibri",sans-serif;text-decoration:none">@'#res-GSSC.GSK.Support'</span></a>,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">Sun Sun of PTM confirmed that MP 305 is online now.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">Can you check if the device is good to push SLNX?<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">Thanks.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<div>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><b><span style="font-size:11.0pt;font-family:"Times New Roman",serif;color:#3B9B4B;mso-ligatures:standardcontextual;mso-fareast-language:JA">Advance Leave Notice:
</span></b><b><span style="font-size:11.0pt;font-family:"Times New Roman",serif;color:#2F5496;mso-ligatures:standardcontextual;mso-fareast-language:JA">Nil<o:p></o:p></span></b></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><b><span style="font-size:11.0pt;font-family:"Times New Roman",serif;color:#3B9B4B;mso-ligatures:standardcontextual;mso-fareast-language:JA">Public Holiday: </span></b><b><span style="font-size:11.0pt;font-family:"Times New Roman",serif;color:#2F5496;mso-ligatures:standardcontextual;mso-fareast-language:JA">
28<sup>th</sup> Sep (Thursday)</span></b><b><span style="font-size:11.0pt;font-family:"Times New Roman",serif;color:#2F5496;mso-fareast-language:JA"><o:p></o:p></span></b></p>
<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Times New Roman",serif;color:#2F5496;mso-ligatures:standardcontextual;mso-fareast-language:JA"><o:p> </o:p></span></b></p>
<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Times New Roman",serif;color:#2F5496;mso-ligatures:standardcontextual;mso-fareast-language:JA"><o:p> </o:p></span></b></p>
<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual"><o:p> </o:p></span></b></p>
<p class="MsoNormal" style="margin-bottom:6.0pt;text-autospace:none"><b><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">Thank you.</span></b><b><span style="font-family:"Times New Roman",serif;color:black;mso-ligatures:standardcontextual"><o:p></o:p></span></b></p>
<p class="MsoNormal" style="margin-bottom:6.0pt;text-autospace:none"><b><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">Patricia Foong
</span></b><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual"><br>
Senior Global Account Coordinator<br>
Ricoh Global Services Greater Asia Pacific<br>
Business Operation Division<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-bottom:6.0pt;text-autospace:none"><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">Mobile Phone : +6016 410 4493<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-bottom:12.0pt;text-autospace:none"><u><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#0070C0;mso-ligatures:standardcontextual"><a href="mailto:patricia.foong@ricoh.com.my"><span style="color:#0070C0">patricia.foong@ricoh.com.my</span></a></span></u><b><span style="font-size:11.0pt;color:#2F5496;mso-ligatures:standardcontextual"><o:p></o:p></span></b></p>
<p class="MsoNormal" style="margin-bottom:6.0pt;text-autospace:none"><b><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">RICOH (Malaysia) Sdn Bhd (10078-W)</span></b><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">
<o:p></o:p></span></p>
<p class="MsoNormal" style="text-autospace:none"><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">UG-D6, Level Upper Ground,<o:p></o:p></span></p>
<p class="MsoNormal" style="text-autospace:none"><span lang="DE" style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">Utropolis Suites 2, Jalan Kontraktor U1/14,<o:p></o:p></span></p>
<p class="MsoNormal" style="text-autospace:none"><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">40150 Shah Alam, Selangor,<o:p></o:p></span></p>
<p class="MsoNormal" style="text-autospace:none"><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">Malaysia.<o:p></o:p></span></p>
<p class="MsoNormal" style="line-height:105%"><span style="font-size:11.0pt;line-height:105%;font-family:"Arial",sans-serif;color:#666666;mso-ligatures:standardcontextual"><o:p> </o:p></span></p>
<p class="MsoNormal" style="line-height:105%"><span style="font-size:11.0pt;line-height:105%;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">Service Hotline: 1300 88 8228<o:p></o:p></span></p>
<p class="MsoNormal" style="line-height:105%"><span style="font-size:11.0pt;line-height:105%;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">Website:</span><span style="font-size:11.0pt;line-height:105%;font-family:"Arial",sans-serif;color:#666666;mso-ligatures:standardcontextual">
</span><span style="font-size:11.0pt;line-height:105%;font-family:"Arial",sans-serif;color:black;mso-ligatures:standardcontextual"><a href="http://www.ricoh.com.my/"><span style="color:blue">www.ricoh.com.my</span></a><o:p></o:p></span></p>
<p class="MsoNormal" style="margin-bottom:6.0pt;text-autospace:none"><u><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:blue;mso-ligatures:standardcontextual"><o:p><span style="text-decoration:none"> </span></o:p></span></u></p>
<p class="MsoNormal" style="line-height:105%"><a href="https://www.ricoh.com.my/"><span style="font-size:11.0pt;line-height:105%;color:black;text-decoration:none"><img border="0" width="599" height="184" style="width:6.2395in;height:1.9166in" id="Picture_x0020_66" src="cid:image002.jpg@01DA0CB9.502165A0"></span></a><span style="font-size:11.0pt;line-height:105%;color:black;mso-ligatures:standardcontextual"><o:p></o:p></span></p>
<p class="MsoNormal" style="line-height:105%"><span style="font-size:11.0pt;line-height:105%;color:black;mso-ligatures:standardcontextual"><o:p> </o:p></span></p>
<p class="MsoNormal"><i><span style="font-size:9.0pt;color:#3F621F;mso-ligatures:standardcontextual">This message together with any attachments is confidential and intended solely for the person or entity to whom it is addressed. It contains information that
is confidential and that may be legally privileged. If you are not the intended recipient (or if you have received this message in error), please notify the sender immediately by replying to this message and delete this e-mail (and any other record of it)
from your system. Please do not copy or use it for any purpose. Recipient is advised to check this email and any attachments for the presence of trojans or viruses. The company accepts no liability for any damage caused by any virus transmitted by this email.<o:p></o:p></span></i></p>
</div>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<div>
<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in">
<p class="MsoNormal"><b><span style="font-size:11.0pt">From:</span></b><span style="font-size:11.0pt"> Patricia Foong
<br>
<b>Sent:</b> Wednesday, September 27, 2023 12:36 PM<br>
<b>To:</b> Soenwono <<a href="mailto:soenwono@moderndatasolusi.com">soenwono@moderndatasolusi.com</a>>; '#REU-GSK-IMACD' <<a href="mailto:GSK-IMACD@ricoh-europe.com">GSK-IMACD@ricoh-europe.com</a>>; '#res-GSSC.GSK.Support' <<a href="mailto:GSSC.GSK.Support@ricoh.es">GSSC.GSK.Support@ricoh.es</a>>;
Henry Sutanto <<a href="mailto:henry.sutanto@moderndatasolusi.com">henry.sutanto@moderndatasolusi.com</a>><br>
<b>Cc:</b> Erik Reinaldo <<a href="mailto:Erik@moderndatasolusi.com">Erik@moderndatasolusi.com</a>>;
<a href="mailto:idris@moderndatasolusi.com">idris@moderndatasolusi.com</a>; Sara Bulgarelli <<a href="mailto:Sara.Bulgarelli@ricoh-gs.com">Sara.Bulgarelli@ricoh-gs.com</a>>;
<a href="mailto:it.team@moderndatasolusi.com">it.team@moderndatasolusi.com</a>; <a href="mailto:gilang@moderndatasolusi.com">
gilang@moderndatasolusi.com</a><br>
<b>Subject:</b> RE: RITM0688734 Tech refresh 4 devices Indonesia Jakarta<o:p></o:p></span></p>
</div>
</div>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><b><span style="font-size:11.0pt">Dear Henry</span></b><span style="font-size:11.0pt">, good day.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">1)Please log in TEAMS as and when you have the access for effective communication as we are trying to support real time as agreed. You have taken 1 week just to installed these 2 devices.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">2) Please confirm if device <b>
MP 305 </b>is <span style="color:red">online</span> now before <a id="OWAAM3C51E58FFAD345779F4286A1C8B987A3" href="mailto:GSSC.GSK.Support@ricoh.es">
<span style="font-family:"Calibri",sans-serif;text-decoration:none">@'#res-GSSC.GSK.Support'</span></a> push SLNX<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><b><span style="font-size:11.0pt">Dear Sun Sun</span></b><span style="font-size:11.0pt">, good day.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><b><span style="font-size:11.0pt">Please update card reader ETA date and has it been shipped from your vendor?<o:p></o:p></span></b></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">Please respond immediately !<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">Thanks.<o:p></o:p></span></p>
<div>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><b><span style="font-size:11.0pt;font-family:"Times New Roman",serif;color:#3B9B4B;mso-ligatures:standardcontextual;mso-fareast-language:JA">Advance Leave Notice:
</span></b><b><span style="font-size:11.0pt;font-family:"Times New Roman",serif;color:#2F5496;mso-ligatures:standardcontextual;mso-fareast-language:JA">Nil<o:p></o:p></span></b></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><b><span style="font-size:11.0pt;font-family:"Times New Roman",serif;color:#3B9B4B;mso-ligatures:standardcontextual;mso-fareast-language:JA">Public Holiday: </span></b><b><span style="font-size:11.0pt;font-family:"Times New Roman",serif;color:#2F5496;mso-ligatures:standardcontextual;mso-fareast-language:JA">
28<sup>th</sup> Sep (Thursday)</span></b><b><span style="font-size:11.0pt;font-family:"Times New Roman",serif;color:#2F5496;mso-fareast-language:JA"><o:p></o:p></span></b></p>
<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Times New Roman",serif;color:#2F5496;mso-ligatures:standardcontextual;mso-fareast-language:JA"><o:p> </o:p></span></b></p>
<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Times New Roman",serif;color:#2F5496;mso-ligatures:standardcontextual;mso-fareast-language:JA"><o:p> </o:p></span></b></p>
<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual"><o:p> </o:p></span></b></p>
<p class="MsoNormal" style="margin-bottom:6.0pt;text-autospace:none"><b><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">Thank you.</span></b><b><span style="font-family:"Times New Roman",serif;color:black;mso-ligatures:standardcontextual"><o:p></o:p></span></b></p>
<p class="MsoNormal" style="margin-bottom:6.0pt;text-autospace:none"><b><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">Patricia Foong
</span></b><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual"><br>
Senior Global Account Coordinator<br>
Ricoh Global Services Greater Asia Pacific<br>
Business Operation Division<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-bottom:6.0pt;text-autospace:none"><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">Mobile Phone : +6016 410 4493<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-bottom:12.0pt;text-autospace:none"><u><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#0070C0;mso-ligatures:standardcontextual"><a href="mailto:patricia.foong@ricoh.com.my"><span style="color:#0070C0">patricia.foong@ricoh.com.my</span></a></span></u><b><span style="font-size:11.0pt;color:#2F5496;mso-ligatures:standardcontextual"><o:p></o:p></span></b></p>
<p class="MsoNormal" style="margin-bottom:6.0pt;text-autospace:none"><b><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">RICOH (Malaysia) Sdn Bhd (10078-W)</span></b><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">
<o:p></o:p></span></p>
<p class="MsoNormal" style="text-autospace:none"><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">UG-D6, Level Upper Ground,<o:p></o:p></span></p>
<p class="MsoNormal" style="text-autospace:none"><span lang="DE" style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">Utropolis Suites 2, Jalan Kontraktor U1/14,<o:p></o:p></span></p>
<p class="MsoNormal" style="text-autospace:none"><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">40150 Shah Alam, Selangor,<o:p></o:p></span></p>
<p class="MsoNormal" style="text-autospace:none"><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">Malaysia.<o:p></o:p></span></p>
<p class="MsoNormal" style="line-height:105%"><span style="font-size:11.0pt;line-height:105%;font-family:"Arial",sans-serif;color:#666666;mso-ligatures:standardcontextual"><o:p> </o:p></span></p>
<p class="MsoNormal" style="line-height:105%"><span style="font-size:11.0pt;line-height:105%;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">Service Hotline: 1300 88 8228<o:p></o:p></span></p>
<p class="MsoNormal" style="line-height:105%"><span style="font-size:11.0pt;line-height:105%;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">Website:</span><span style="font-size:11.0pt;line-height:105%;font-family:"Arial",sans-serif;color:#666666;mso-ligatures:standardcontextual">
</span><span style="font-size:11.0pt;line-height:105%;font-family:"Arial",sans-serif;color:black;mso-ligatures:standardcontextual"><a href="http://www.ricoh.com.my/"><span style="color:blue">www.ricoh.com.my</span></a><o:p></o:p></span></p>
<p class="MsoNormal" style="margin-bottom:6.0pt;text-autospace:none"><u><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:blue;mso-ligatures:standardcontextual"><o:p><span style="text-decoration:none"> </span></o:p></span></u></p>
<p class="MsoNormal" style="line-height:105%"><a href="https://www.ricoh.com.my/"><span style="font-size:11.0pt;line-height:105%;color:black;text-decoration:none"><img border="0" width="599" height="184" style="width:6.2395in;height:1.9166in" id="Picture_x0020_59" src="cid:image002.jpg@01DA0CB9.502165A0"></span></a><span style="font-size:11.0pt;line-height:105%;color:black;mso-ligatures:standardcontextual"><o:p></o:p></span></p>
<p class="MsoNormal" style="line-height:105%"><span style="font-size:11.0pt;line-height:105%;color:black;mso-ligatures:standardcontextual"><o:p> </o:p></span></p>
<p class="MsoNormal"><i><span style="font-size:9.0pt;color:#3F621F;mso-ligatures:standardcontextual">This message together with any attachments is confidential and intended solely for the person or entity to whom it is addressed. It contains information that
is confidential and that may be legally privileged. If you are not the intended recipient (or if you have received this message in error), please notify the sender immediately by replying to this message and delete this e-mail (and any other record of it)
from your system. Please do not copy or use it for any purpose. Recipient is advised to check this email and any attachments for the presence of trojans or viruses. The company accepts no liability for any damage caused by any virus transmitted by this email.<o:p></o:p></span></i></p>
</div>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<div>
<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in">
<p class="MsoNormal"><b><span style="font-size:11.0pt">From:</span></b><span style="font-size:11.0pt"> Patricia Foong
<br>
<b>Sent:</b> Tuesday, September 26, 2023 2:43 PM<br>
<b>To:</b> Soenwono <<a href="mailto:soenwono@moderndatasolusi.com">soenwono@moderndatasolusi.com</a>>; '#REU-GSK-IMACD' <<a href="mailto:GSK-IMACD@ricoh-europe.com">GSK-IMACD@ricoh-europe.com</a>>; '#res-GSSC.GSK.Support' <<a href="mailto:GSSC.GSK.Support@ricoh.es">GSSC.GSK.Support@ricoh.es</a>>;
Henry Sutanto <<a href="mailto:henry.sutanto@moderndatasolusi.com">henry.sutanto@moderndatasolusi.com</a>><br>
<b>Cc:</b> Erik Reinaldo <<a href="mailto:Erik@moderndatasolusi.com">Erik@moderndatasolusi.com</a>>;
<a href="mailto:idris@moderndatasolusi.com">idris@moderndatasolusi.com</a>; Sara Bulgarelli <<a href="mailto:Sara.Bulgarelli@ricoh-gs.com">Sara.Bulgarelli@ricoh-gs.com</a>>;
<a href="mailto:it.team@moderndatasolusi.com">it.team@moderndatasolusi.com</a>; <a href="mailto:Helpdesk@moderndatasolusi.com">
Helpdesk@moderndatasolusi.com</a>; <a href="mailto:gilang@moderndatasolusi.com">gilang@moderndatasolusi.com</a><br>
<b>Subject:</b> RE: RITM0688734 Tech refresh 4 devices Indonesia Jakarta<o:p></o:p></span></p>
</div>
</div>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><span style="font-size:11.0pt">Thank you Sun Sun for the table below and this is what we wanted.</span><span style="font-size:11.0pt;font-family:"Segoe UI Emoji",sans-serif">😊</span><span style="font-size:11.0pt"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">Please find my reply in <span style="color:#FF3399">
PINK</span> :<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;color:#FF3399">As for the below, PTM is going back to site on 27th Sep and I would assume that is to set up the MP 305 SPF?<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;color:#FF3399"><a id="OWAAM78852F65A21744259D940A4F240D88DD" href="mailto:henry.sutanto@moderndatasolusi.com"><span style="font-family:"Calibri",sans-serif;text-decoration:none">@Henry Sutanto</span></a>, please
log in the SAME Teams link for live chat and update the progress.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">1)<u>Is PTM going back to site to tomorrow (26<sup>th</sup> Sep) and what time will that be</u> so that we could log in Teams live chat for effective communication?<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;color:#0070C0">Soen: Engineer will be on site at Wednesday, 27<sup>th</sup> Sept at 10.00 am Jakarta time.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">Kindly confirm as I and <a id="OWAAM70C41A656DF54F9E9E37945908E88279" href="mailto:GSSC.GSK.Support@ricoh.es">
<span style="font-family:"Calibri",sans-serif;text-decoration:none">@'#res-GSSC.GSK.Support'</span></a> needs to standby.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">Thanks for your upmost support.<o:p></o:p></span></p>
<div>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><b><span style="font-size:11.0pt;font-family:"Times New Roman",serif;color:#3B9B4B;mso-ligatures:standardcontextual;mso-fareast-language:JA">Advance Leave Notice:
</span></b><b><span style="font-size:11.0pt;font-family:"Times New Roman",serif;color:#2F5496;mso-ligatures:standardcontextual;mso-fareast-language:JA">Nil<o:p></o:p></span></b></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><b><span style="font-size:11.0pt;font-family:"Times New Roman",serif;color:#3B9B4B;mso-ligatures:standardcontextual;mso-fareast-language:JA">Public Holiday: </span></b><b><span style="font-size:11.0pt;font-family:"Times New Roman",serif;color:#2F5496;mso-ligatures:standardcontextual;mso-fareast-language:JA">
Nil </span></b><b><span style="font-size:11.0pt;font-family:"Times New Roman",serif;color:#2F5496;mso-fareast-language:JA"><o:p></o:p></span></b></p>
<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Times New Roman",serif;color:#2F5496;mso-ligatures:standardcontextual;mso-fareast-language:JA"><o:p> </o:p></span></b></p>
<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Times New Roman",serif;color:#2F5496;mso-ligatures:standardcontextual;mso-fareast-language:JA"><o:p> </o:p></span></b></p>
<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual"><o:p> </o:p></span></b></p>
<p class="MsoNormal" style="margin-bottom:6.0pt;text-autospace:none"><b><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">Thank you.</span></b><b><span style="font-family:"Times New Roman",serif;color:black;mso-ligatures:standardcontextual"><o:p></o:p></span></b></p>
<p class="MsoNormal" style="margin-bottom:6.0pt;text-autospace:none"><b><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">Patricia Foong
</span></b><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual"><br>
Senior Global Account Coordinator<br>
Ricoh Global Services Greater Asia Pacific<br>
Business Operation Division<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-bottom:6.0pt;text-autospace:none"><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">Mobile Phone : +6016 410 4493<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-bottom:12.0pt;text-autospace:none"><u><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#0070C0;mso-ligatures:standardcontextual"><a href="mailto:patricia.foong@ricoh.com.my"><span style="color:#0070C0">patricia.foong@ricoh.com.my</span></a></span></u><b><span style="font-size:11.0pt;color:#2F5496;mso-ligatures:standardcontextual"><o:p></o:p></span></b></p>
<p class="MsoNormal" style="margin-bottom:6.0pt;text-autospace:none"><b><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">RICOH (Malaysia) Sdn Bhd (10078-W)</span></b><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">
<o:p></o:p></span></p>
<p class="MsoNormal" style="text-autospace:none"><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">UG-D6, Level Upper Ground,<o:p></o:p></span></p>
<p class="MsoNormal" style="text-autospace:none"><span lang="DE" style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">Utropolis Suites 2, Jalan Kontraktor U1/14,<o:p></o:p></span></p>
<p class="MsoNormal" style="text-autospace:none"><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">40150 Shah Alam, Selangor,<o:p></o:p></span></p>
<p class="MsoNormal" style="text-autospace:none"><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">Malaysia.<o:p></o:p></span></p>
<p class="MsoNormal" style="line-height:105%"><span style="font-size:11.0pt;line-height:105%;font-family:"Arial",sans-serif;color:#666666;mso-ligatures:standardcontextual"><o:p> </o:p></span></p>
<p class="MsoNormal" style="line-height:105%"><span style="font-size:11.0pt;line-height:105%;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">Service Hotline: 1300 88 8228<o:p></o:p></span></p>
<p class="MsoNormal" style="line-height:105%"><span style="font-size:11.0pt;line-height:105%;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">Website:</span><span style="font-size:11.0pt;line-height:105%;font-family:"Arial",sans-serif;color:#666666;mso-ligatures:standardcontextual">
</span><span style="font-size:11.0pt;line-height:105%;font-family:"Arial",sans-serif;color:black;mso-ligatures:standardcontextual"><a href="http://www.ricoh.com.my/"><span style="color:blue">www.ricoh.com.my</span></a><o:p></o:p></span></p>
<p class="MsoNormal" style="margin-bottom:6.0pt;text-autospace:none"><u><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:blue;mso-ligatures:standardcontextual"><o:p><span style="text-decoration:none"> </span></o:p></span></u></p>
<p class="MsoNormal" style="line-height:105%"><a href="https://www.ricoh.com.my/"><span style="font-size:11.0pt;line-height:105%;color:black;text-decoration:none"><img border="0" width="599" height="184" style="width:6.2395in;height:1.9166in" id="Picture_x0020_38" src="cid:image002.jpg@01DA0CB9.502165A0"></span></a><span style="font-size:11.0pt;line-height:105%;color:black;mso-ligatures:standardcontextual"><o:p></o:p></span></p>
<p class="MsoNormal" style="line-height:105%"><span style="font-size:11.0pt;line-height:105%;color:black;mso-ligatures:standardcontextual"><o:p> </o:p></span></p>
<p class="MsoNormal"><i><span style="font-size:9.0pt;color:#3F621F;mso-ligatures:standardcontextual">This message together with any attachments is confidential and intended solely for the person or entity to whom it is addressed. It contains information that
is confidential and that may be legally privileged. If you are not the intended recipient (or if you have received this message in error), please notify the sender immediately by replying to this message and delete this e-mail (and any other record of it)
from your system. Please do not copy or use it for any purpose. Recipient is advised to check this email and any attachments for the presence of trojans or viruses. The company accepts no liability for any damage caused by any virus transmitted by this email.<o:p></o:p></span></i></p>
</div>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<div>
<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in">
<p class="MsoNormal"><b><span style="font-size:11.0pt">From:</span></b><span style="font-size:11.0pt"> Soenwono <<a href="mailto:soenwono@moderndatasolusi.com">soenwono@moderndatasolusi.com</a>>
<br>
<b>Sent:</b> Tuesday, September 26, 2023 12:28 PM<br>
<b>To:</b> Patricia Foong <<a href="mailto:Patricia.Foong@ricoh.com.my">Patricia.Foong@ricoh.com.my</a>>; '#REU-GSK-IMACD' <<a href="mailto:GSK-IMACD@ricoh-europe.com">GSK-IMACD@ricoh-europe.com</a>>; '#res-GSSC.GSK.Support' <<a href="mailto:GSSC.GSK.Support@ricoh.es">GSSC.GSK.Support@ricoh.es</a>><br>
<b>Cc:</b> Erik Reinaldo <<a href="mailto:Erik@moderndatasolusi.com">Erik@moderndatasolusi.com</a>>;
<a href="mailto:idris@moderndatasolusi.com">idris@moderndatasolusi.com</a>; Sara Bulgarelli <<a href="mailto:Sara.Bulgarelli@ricoh-gs.com">Sara.Bulgarelli@ricoh-gs.com</a>>;
<a href="mailto:it.team@moderndatasolusi.com">it.team@moderndatasolusi.com</a>; Henry Sutanto <<a href="mailto:henry.sutanto@moderndatasolusi.com">henry.sutanto@moderndatasolusi.com</a>>;
<a href="mailto:Helpdesk@moderndatasolusi.com">Helpdesk@moderndatasolusi.com</a>;
<a href="mailto:gilang@moderndatasolusi.com">gilang@moderndatasolusi.com</a><br>
<b>Subject:</b> RE: RITM0688734 Tech refresh 4 devices Indonesia Jakarta<o:p></o:p></span></p>
</div>
</div>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><b><u><span style="font-size:11.0pt">Hi Pat & team,<o:p></o:p></span></u></b></p>
<p class="MsoNormal"><span style="font-size:11.0pt">To avoid confusion & miss-information. here I summarize the status of units in GSK Jakarta<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="2022" style="width:1516.4pt;border-collapse:collapse">
<tbody>
<tr style="height:15.75pt">
<td width="888" nowrap="" colspan="5" valign="bottom" style="width:666.25pt;border:none;border-bottom:solid windowtext 1.0pt;background:#BDD7EE;padding:0in 5.4pt 0in 5.4pt;height:15.75pt">
<p class="MsoNormal" align="center" style="text-align:center"><b><span style="font-size:12.0pt;color:black">OLD DEVICE<o:p></o:p></span></b></p>
</td>
<td width="52" nowrap="" valign="bottom" style="width:39.1pt;padding:0in 5.4pt 0in 5.4pt;height:15.75pt">
</td>
<td width="1081" nowrap="" colspan="7" valign="bottom" style="width:811.05pt;border:none;border-bottom:solid windowtext 1.0pt;background:#BDD7EE;padding:0in 5.4pt 0in 5.4pt;height:15.75pt">
<p class="MsoNormal" align="center" style="text-align:center"><span style="font-size:12.0pt;color:black">NEW DEVICE<o:p></o:p></span></p>
</td>
</tr>
<tr style="height:15.0pt">
<td width="210" nowrap="" style="width:157.55pt;border:solid windowtext 1.0pt;border-top:none;background:yellow;padding:0in 5.4pt 0in 5.4pt;height:15.0pt">
<p class="MsoNormal"><b><span style="font-size:11.0pt;color:black">Customer<o:p></o:p></span></b></p>
</td>
<td width="53" nowrap="" style="width:39.8pt;border-top:none;border-left:none;border-bottom:solid windowtext 1.0pt;border-right:solid windowtext 1.0pt;background:yellow;padding:0in 5.4pt 0in 5.4pt;height:15.0pt">
<p class="MsoNormal"><b><span style="font-size:11.0pt;color:black">Site<o:p></o:p></span></b></p>
</td>
<td width="436" nowrap="" style="width:327.15pt;border-top:none;border-left:none;border-bottom:solid windowtext 1.0pt;border-right:solid windowtext 1.0pt;background:yellow;padding:0in 5.4pt 0in 5.4pt;height:15.0pt">
<p class="MsoNormal"><b><span style="font-size:11.0pt;color:black">Physical Address<o:p></o:p></span></b></p>
</td>
<td width="85" nowrap="" style="width:63.8pt;border-top:none;border-left:none;border-bottom:solid windowtext 1.0pt;border-right:solid windowtext 1.0pt;background:yellow;padding:0in 5.4pt 0in 5.4pt;height:15.0pt">
<p class="MsoNormal"><b><span style="font-size:11.0pt;color:black">Unit<o:p></o:p></span></b></p>
</td>
<td width="104" nowrap="" style="width:77.95pt;border-top:none;border-left:none;border-bottom:solid windowtext 1.0pt;border-right:solid windowtext 1.0pt;background:yellow;padding:0in 5.4pt 0in 5.4pt;height:15.0pt">
<p class="MsoNormal"><b><span style="font-size:11.0pt;color:black">SN<o:p></o:p></span></b></p>
</td>
<td width="52" nowrap="" valign="bottom" style="width:39.1pt;padding:0in 5.4pt 0in 5.4pt;height:15.0pt">
</td>
<td width="97" nowrap="" style="width:72.95pt;border:solid windowtext 1.0pt;border-top:none;background:yellow;padding:0in 5.4pt 0in 5.4pt;height:15.0pt">
<p class="MsoNormal"><b><span style="font-size:11.0pt;color:black">Unit<o:p></o:p></span></b></p>
</td>
<td width="116" nowrap="" style="width:86.7pt;border-top:none;border-left:none;border-bottom:solid windowtext 1.0pt;border-right:solid windowtext 1.0pt;background:yellow;padding:0in 5.4pt 0in 5.4pt;height:15.0pt">
<p class="MsoNormal"><b><span style="font-size:11.0pt;color:black">SN<o:p></o:p></span></b></p>
</td>
<td width="97" nowrap="" style="width:72.8pt;border-top:none;border-left:none;border-bottom:solid windowtext 1.0pt;border-right:solid windowtext 1.0pt;background:yellow;padding:0in 5.4pt 0in 5.4pt;height:15.0pt">
<p class="MsoNormal"><b><span style="font-size:11.0pt;color:black">Hostname<o:p></o:p></span></b></p>
</td>
<td width="128" nowrap="" style="width:96.0pt;border-top:none;border-left:none;border-bottom:solid windowtext 1.0pt;border-right:solid windowtext 1.0pt;background:yellow;padding:0in 5.4pt 0in 5.4pt;height:15.0pt">
<p class="MsoNormal"><b><span style="font-size:11.0pt;color:black">IP Address<o:p></o:p></span></b></p>
</td>
<td width="68" nowrap="" style="width:50.8pt;border-top:none;border-left:none;border-bottom:solid windowtext 1.0pt;border-right:solid windowtext 1.0pt;background:yellow;padding:0in 5.4pt 0in 5.4pt;height:15.0pt">
<p class="MsoNormal"><b><span style="font-size:11.0pt;color:black">SLNX<o:p></o:p></span></b></p>
</td>
<td width="387" nowrap="" style="width:290.4pt;border:none;border-bottom:solid windowtext 1.0pt;background:yellow;padding:0in 5.4pt 0in 5.4pt;height:15.0pt">
<p class="MsoNormal"><b><span style="font-size:11.0pt;color:black">Unit Status<o:p></o:p></span></b></p>
</td>
<td width="189" nowrap="" style="width:141.4pt;border:solid windowtext 1.0pt;border-top:none;background:yellow;padding:0in 5.4pt 0in 5.4pt;height:15.0pt">
<p class="MsoNormal"><b><span style="font-size:11.0pt;color:black">Comment<o:p></o:p></span></b></p>
</td>
</tr>
<tr style="height:15.0pt">
<td width="210" nowrap="" style="width:157.55pt;border:solid windowtext 1.0pt;border-top:none;padding:0in 5.4pt 0in 5.4pt;height:15.0pt">
<p class="MsoNormal">Glaxo Welcomme Indonesia (GSK)<o:p></o:p></p>
</td>
<td width="53" nowrap="" style="width:39.8pt;border-top:none;border-left:none;border-bottom:solid windowtext 1.0pt;border-right:solid windowtext 1.0pt;padding:0in 5.4pt 0in 5.4pt;height:15.0pt">
<p class="MsoNormal">Jakarta<o:p></o:p></p>
</td>
<td width="436" nowrap="" style="width:327.15pt;border-top:none;border-left:none;border-bottom:solid windowtext 1.0pt;border-right:solid windowtext 1.0pt;padding:0in 5.4pt 0in 5.4pt;height:15.0pt">
<p class="MsoNormal">Menara SCB. Jl. Prof. DR. Satrio, Setiabudi, Jakarta Selatan, Indonesia, 12950<o:p></o:p></p>
</td>
<td width="85" nowrap="" style="width:63.8pt;border-top:none;border-left:none;border-bottom:solid windowtext 1.0pt;border-right:solid windowtext 1.0pt;padding:0in 5.4pt 0in 5.4pt;height:15.0pt">
<p class="MsoNormal"><span style="color:red">MPC 3503SP<o:p></o:p></span></p>
</td>
<td width="104" nowrap="" style="width:77.95pt;border-top:none;border-left:none;border-bottom:solid windowtext 1.0pt;border-right:solid windowtext 1.0pt;padding:0in 5.4pt 0in 5.4pt;height:15.0pt">
<p class="MsoNormal"><span style="color:red">E164M150202<o:p></o:p></span></p>
</td>
<td width="52" nowrap="" valign="bottom" style="width:39.1pt;padding:0in 5.4pt 0in 5.4pt;height:15.0pt">
</td>
<td width="97" nowrap="" valign="bottom" style="width:72.95pt;border:solid windowtext 1.0pt;border-top:none;padding:0in 5.4pt 0in 5.4pt;height:15.0pt">
<p class="MsoNormal"><span style="font-size:11.0pt;color:#002060">IMC 300F<o:p></o:p></span></p>
</td>
<td width="116" nowrap="" valign="bottom" style="width:86.7pt;border-top:none;border-left:none;border-bottom:solid windowtext 1.0pt;border-right:solid windowtext 1.0pt;padding:0in 5.4pt 0in 5.4pt;height:15.0pt">
<p class="MsoNormal"><span style="font-size:11.0pt;color:#002060">3923P651516<o:p></o:p></span></p>
</td>
<td width="97" nowrap="" valign="bottom" style="width:72.8pt;border-top:none;border-left:none;border-bottom:solid windowtext 1.0pt;border-right:solid windowtext 1.0pt;padding:0in 5.4pt 0in 5.4pt;height:15.0pt">
<p class="MsoNormal"><span style="font-size:11.0pt;color:#002060">JKAMFP005<o:p></o:p></span></p>
</td>
<td width="128" nowrap="" valign="bottom" style="width:96.0pt;border-top:none;border-left:none;border-bottom:solid windowtext 1.0pt;border-right:solid windowtext 1.0pt;padding:0in 5.4pt 0in 5.4pt;height:15.0pt">
<p class="MsoNormal" align="right" style="text-align:right"><span style="font-size:11.0pt;color:#002060">10.237.250.229<o:p></o:p></span></p>
</td>
<td width="68" nowrap="" valign="bottom" style="width:50.8pt;border-top:none;border-left:none;border-bottom:solid windowtext 1.0pt;border-right:solid windowtext 1.0pt;padding:0in 5.4pt 0in 5.4pt;height:15.0pt">
<p class="MsoNormal"><span style="font-size:11.0pt;color:black">Still OFF<o:p></o:p></span></p>
</td>
<td width="387" nowrap="" valign="bottom" style="width:290.4pt;border:none;border-bottom:solid windowtext 1.0pt;padding:0in 5.4pt 0in 5.4pt;height:15.0pt">
<p class="MsoNormal"><span style="font-size:11.0pt;color:black">Unit is Online & Currently only 2 users can use direct Printing<o:p></o:p></span></p>
</td>
<td width="189" nowrap="" valign="bottom" style="width:141.4pt;border:solid windowtext 1.0pt;border-top:none;padding:0in 5.4pt 0in 5.4pt;height:15.0pt">
<p class="MsoNormal"><span style="font-size:11.0pt;color:black"> <o:p></o:p></span></p>
</td>
</tr>
<tr style="height:15.0pt">
<td width="210" nowrap="" style="width:157.55pt;border:solid windowtext 1.0pt;border-top:none;padding:0in 5.4pt 0in 5.4pt;height:15.0pt">
<p class="MsoNormal">Glaxo Welcomme Indonesia (GSK)<o:p></o:p></p>
</td>
<td width="53" nowrap="" style="width:39.8pt;border-top:none;border-left:none;border-bottom:solid windowtext 1.0pt;border-right:solid windowtext 1.0pt;padding:0in 5.4pt 0in 5.4pt;height:15.0pt">
<p class="MsoNormal">Jakarta<o:p></o:p></p>
</td>
<td width="436" nowrap="" style="width:327.15pt;border-top:none;border-left:none;border-bottom:solid windowtext 1.0pt;border-right:solid windowtext 1.0pt;padding:0in 5.4pt 0in 5.4pt;height:15.0pt">
<p class="MsoNormal">Menara SCB. Jl. Prof. DR. Satrio, Setiabudi, Jakarta Selatan, Indonesia, 12950<o:p></o:p></p>
</td>
<td width="85" nowrap="" style="width:63.8pt;border-top:none;border-left:none;border-bottom:solid windowtext 1.0pt;border-right:solid windowtext 1.0pt;padding:0in 5.4pt 0in 5.4pt;height:15.0pt">
<p class="MsoNormal"><span style="color:red">MPC 3503SP<o:p></o:p></span></p>
</td>
<td width="104" style="width:77.95pt;border-top:none;border-left:none;border-bottom:solid windowtext 1.0pt;border-right:solid windowtext 1.0pt;padding:0in 5.4pt 0in 5.4pt;height:15.0pt">
<p class="MsoNormal"><span style="color:red">E164M150177<o:p></o:p></span></p>
</td>
<td width="52" nowrap="" valign="bottom" style="width:39.1pt;padding:0in 5.4pt 0in 5.4pt;height:15.0pt">
</td>
<td width="97" nowrap="" valign="bottom" style="width:72.95pt;border:solid windowtext 1.0pt;border-top:none;padding:0in 5.4pt 0in 5.4pt;height:15.0pt">
<p class="MsoNormal"><span style="font-size:11.0pt;color:#002060">MP 305 SPF<o:p></o:p></span></p>
</td>
<td width="116" nowrap="" valign="bottom" style="width:86.7pt;border-top:none;border-left:none;border-bottom:solid windowtext 1.0pt;border-right:solid windowtext 1.0pt;padding:0in 5.4pt 0in 5.4pt;height:15.0pt">
<p class="MsoNormal"><span style="font-size:11.0pt;color:#002060">G583P550237<o:p></o:p></span></p>
</td>
<td width="97" nowrap="" valign="bottom" style="width:72.8pt;border-top:none;border-left:none;border-bottom:solid windowtext 1.0pt;border-right:solid windowtext 1.0pt;padding:0in 5.4pt 0in 5.4pt;height:15.0pt">
<p class="MsoNormal"><span style="font-size:11.0pt;color:#002060">JKAMFP006<o:p></o:p></span></p>
</td>
<td width="128" nowrap="" valign="bottom" style="width:96.0pt;border-top:none;border-left:none;border-bottom:solid windowtext 1.0pt;border-right:solid windowtext 1.0pt;padding:0in 5.4pt 0in 5.4pt;height:15.0pt">
<p class="MsoNormal" align="right" style="text-align:right"><span style="font-size:11.0pt;color:#002060">10.237.250.227<o:p></o:p></span></p>
</td>
<td width="68" nowrap="" valign="bottom" style="width:50.8pt;border-top:none;border-left:none;border-bottom:solid windowtext 1.0pt;border-right:solid windowtext 1.0pt;padding:0in 5.4pt 0in 5.4pt;height:15.0pt">
<p class="MsoNormal"><span style="font-size:11.0pt;color:black">Still OFF<o:p></o:p></span></p>
</td>
<td width="387" nowrap="" valign="bottom" style="width:290.4pt;border:none;border-bottom:solid windowtext 1.0pt;padding:0in 5.4pt 0in 5.4pt;height:15.0pt">
<p class="MsoNormal"><span style="font-size:11.0pt;color:black">Unit is Offline because customer still use the existing unit<o:p></o:p></span></p>
</td>
<td width="189" nowrap="" valign="bottom" style="width:141.4pt;border:solid windowtext 1.0pt;border-top:none;padding:0in 5.4pt 0in 5.4pt;height:15.0pt">
<p class="MsoNormal"><span style="font-size:11.0pt;color:black"> <o:p></o:p></span></p>
</td>
</tr>
</tbody>
</table>
<p class="MsoNormal"><i><span style="font-size:11.0pt"><o:p> </o:p></span></i></p>
<p class="MsoNormal"><i><span style="font-size:11.0pt">*Delivery of all card readers is still pending from the vendor. we are keep following up with the vendor to deliver the reader ASAP. <o:p></o:p></span></i></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">1)<u>Is PTM going back to site to tomorrow (26<sup>th</sup> Sep) and what time will that be</u> so that we could log in Teams live chat for effective communication?<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;color:#0070C0">Soen: Engineer will be on site at Wednesday, 27<sup>th</sup> Sept at 10.00 am Jakarta time.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">Thank you<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<div>
<p class="MsoNormal"><span style="font-family:"Tahoma",sans-serif">Regards,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Tahoma",sans-serif">Soenwono Suprapto | GMA & Direct Dept Head<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Tahoma",sans-serif">T: +62 21-27937489<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Tahoma",sans-serif">F: +62 21-27937486<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Tahoma",sans-serif">M: +62-87771697791<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Tahoma",sans-serif"><a href="http://www.moderndatasolusi.com/"><span style="color:blue">www.moderndatasolusi.com</span></a><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Tahoma",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><b><u><span style="font-family:"Tahoma",sans-serif">PT MODERN DATA SOLUSI
<o:p></o:p></span></u></b></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><a href="https://goo.gl/maps/ta17fqnTWbL2"><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:black;background:white;text-decoration:none">JL. Sultan Iskandar Muda No. 29, Kebayoran Lama Utara,
Kebayoran Lama - Jakarta Selatan 12240</span></a></span><span style="font-family:"Arial",sans-serif;color:#222222;background:white"><o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="font-size:11.0pt"><img border="0" width="195" height="84" style="width:2.0312in;height:.875in" id="Picture_x0020_21" src="cid:image029.png@01DA0CB9.502165A0"></span><span style="font-family:"Arial",sans-serif;color:#222222;background:white"><o:p></o:p></span></p>
</div>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<div>
<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in">
<p class="MsoNormal"><b><span style="font-size:11.0pt">From:</span></b><span style="font-size:11.0pt"> Patricia Foong <<a href="mailto:Patricia.Foong@ricoh.com.my">Patricia.Foong@ricoh.com.my</a>>
<br>
<b>Sent:</b> Monday, September 25, 2023 9:10 PM<br>
<b>To:</b> #REU-GSK-IMACD <<a href="mailto:GSK-IMACD@ricoh-europe.com">GSK-IMACD@ricoh-europe.com</a>>; #res-GSSC.GSK.Support <<a href="mailto:GSSC.GSK.Support@ricoh.es">GSSC.GSK.Support@ricoh.es</a>>; soenwono <<a href="mailto:soenwono@moderndatasolusi.com">soenwono@moderndatasolusi.com</a>><br>
<b>Cc:</b> Erik Reinaldo <<a href="mailto:Erik@moderndatasolusi.com">Erik@moderndatasolusi.com</a>>;
<a href="mailto:idris@moderndatasolusi.com">idris@moderndatasolusi.com</a>; Sara Bulgarelli <<a href="mailto:Sara.Bulgarelli@ricoh-gs.com">Sara.Bulgarelli@ricoh-gs.com</a>>;
<a href="mailto:it.team@moderndatasolusi.com">it.team@moderndatasolusi.com</a>; Henry Sutanto <<a href="mailto:henry.sutanto@moderndatasolusi.com">henry.sutanto@moderndatasolusi.com</a>>;
<a href="mailto:Helpdesk@moderndatasolusi.com">Helpdesk@moderndatasolusi.com</a>;
<a href="mailto:gilang@moderndatasolusi.com">gilang@moderndatasolusi.com</a><br>
<b>Subject:</b> RE: RITM0688734 Tech refresh 4 devices Indonesia Jakarta<o:p></o:p></span></p>
</div>
</div>
<p class="MsoNormal"><span lang="EN-ID"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">Urgent!<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">Dear Sun Sun, good day.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">As spoken, I need your help to give us a summary of the following information as we
<u><span style="color:#C00000">have not got any update by the end of the day, never email not in the Teams cha</span></u><span style="color:#C00000">t</span> which is bad :<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><u><span style="font-size:11.0pt">Old device Model To Be Removed</span></u><span style="font-size:11.0pt">
<u>Old Host Name</u> <u>New device Model/S/N #</u> <u>
Host Name</u> <u>IP Address<o:p></o:p></u></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">Please be informed that MP 305SPF seems to be offline and has you managed to install and configure as per buildbook? Or pending for network to be ready?</span><span lang="EN-MY" style="font-size:11.0pt">Or
what is pending?<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">Once the device is connected,
<a id="OWAAM712D255FB5FB44FCA9F876DECF5A7AAA" href="mailto:GSSC.GSK.Support@ricoh.es">
<span style="font-family:"Calibri",sans-serif;text-decoration:none">@#res-GSSC.GSK.Support</span></a> will push SLNX.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">Please confirm :<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">1)<u>Is PTM going back to site to tomorrow (26<sup>th</sup> Sep) and what time will that be</u> so that we could log in Teams live chat for effective communication?<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">2)I need the <u>above devices details before noon tomorrow (26<sup>th</sup> Sep)</u> for our further action.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">Thanks!<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<div>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><b><span style="font-size:11.0pt;font-family:"Times New Roman",serif;color:#3B9B4B;mso-ligatures:standardcontextual;mso-fareast-language:JA">Advance Leave Notice:
</span></b><b><span style="font-size:11.0pt;font-family:"Times New Roman",serif;color:#2F5496;mso-ligatures:standardcontextual;mso-fareast-language:JA">Nil<o:p></o:p></span></b></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><b><span style="font-size:11.0pt;font-family:"Times New Roman",serif;color:#3B9B4B;mso-ligatures:standardcontextual;mso-fareast-language:JA">Public Holiday: </span></b><b><span style="font-size:11.0pt;font-family:"Times New Roman",serif;color:#2F5496;mso-ligatures:standardcontextual;mso-fareast-language:JA">
Nil </span></b><b><span style="font-size:11.0pt;font-family:"Times New Roman",serif;color:#2F5496;mso-fareast-language:JA"><o:p></o:p></span></b></p>
<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Times New Roman",serif;color:#2F5496;mso-ligatures:standardcontextual;mso-fareast-language:JA"><o:p> </o:p></span></b></p>
<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Times New Roman",serif;color:#2F5496;mso-ligatures:standardcontextual;mso-fareast-language:JA"><o:p> </o:p></span></b></p>
<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual"><o:p> </o:p></span></b></p>
<p class="MsoNormal" style="margin-bottom:6.0pt;text-autospace:none"><b><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">Thank you.</span></b><b><span style="font-family:"Times New Roman",serif;color:black;mso-ligatures:standardcontextual"><o:p></o:p></span></b></p>
<p class="MsoNormal" style="margin-bottom:6.0pt;text-autospace:none"><b><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">Patricia Foong
</span></b><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual"><br>
Senior Global Account Coordinator<br>
Ricoh Global Services Greater Asia Pacific<br>
Business Operation Division<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-bottom:6.0pt;text-autospace:none"><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">Mobile Phone : +6016 410 4493<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-bottom:12.0pt;text-autospace:none"><u><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#0070C0;mso-ligatures:standardcontextual"><a href="mailto:patricia.foong@ricoh.com.my"><span style="color:#0070C0">patricia.foong@ricoh.com.my</span></a></span></u><b><span style="font-size:11.0pt;color:#2F5496;mso-ligatures:standardcontextual"><o:p></o:p></span></b></p>
<p class="MsoNormal" style="margin-bottom:6.0pt;text-autospace:none"><b><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">RICOH (Malaysia) Sdn Bhd (10078-W)</span></b><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">
<o:p></o:p></span></p>
<p class="MsoNormal" style="text-autospace:none"><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">UG-D6, Level Upper Ground,<o:p></o:p></span></p>
<p class="MsoNormal" style="text-autospace:none"><span lang="DE" style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">Utropolis Suites 2, Jalan Kontraktor U1/14,<o:p></o:p></span></p>
<p class="MsoNormal" style="text-autospace:none"><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">40150 Shah Alam, Selangor,<o:p></o:p></span></p>
<p class="MsoNormal" style="text-autospace:none"><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">Malaysia.<o:p></o:p></span></p>
<p class="MsoNormal" style="line-height:105%"><span style="font-size:11.0pt;line-height:105%;font-family:"Arial",sans-serif;color:#666666;mso-ligatures:standardcontextual"><o:p> </o:p></span></p>
<p class="MsoNormal" style="line-height:105%"><span style="font-size:11.0pt;line-height:105%;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">Service Hotline: 1300 88 8228<o:p></o:p></span></p>
<p class="MsoNormal" style="line-height:105%"><span style="font-size:11.0pt;line-height:105%;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">Website:</span><span style="font-size:11.0pt;line-height:105%;font-family:"Arial",sans-serif;color:#666666;mso-ligatures:standardcontextual">
</span><span style="font-size:11.0pt;line-height:105%;font-family:"Arial",sans-serif;color:black;mso-ligatures:standardcontextual"><a href="http://www.ricoh.com.my/"><span style="color:blue">www.ricoh.com.my</span></a><o:p></o:p></span></p>
<p class="MsoNormal" style="margin-bottom:6.0pt;text-autospace:none"><u><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:blue;mso-ligatures:standardcontextual"><o:p><span style="text-decoration:none"> </span></o:p></span></u></p>
<p class="MsoNormal" style="line-height:105%"><a href="https://www.ricoh.com.my/"><span style="font-size:11.0pt;line-height:105%;color:black;text-decoration:none"><img border="0" width="599" height="184" style="width:6.2395in;height:1.9166in" id="Picture_x0020_46" src="cid:image002.jpg@01DA0CB9.502165A0"></span></a><span style="font-size:11.0pt;line-height:105%;color:black;mso-ligatures:standardcontextual"><o:p></o:p></span></p>
<p class="MsoNormal" style="line-height:105%"><span style="font-size:11.0pt;line-height:105%;color:black;mso-ligatures:standardcontextual"><o:p> </o:p></span></p>
<p class="MsoNormal"><i><span style="font-size:9.0pt;color:#3F621F;mso-ligatures:standardcontextual">This message together with any attachments is confidential and intended solely for the person or entity to whom it is addressed. It contains information that
is confidential and that may be legally privileged. If you are not the intended recipient (or if you have received this message in error), please notify the sender immediately by replying to this message and delete this e-mail (and any other record of it)
from your system. Please do not copy or use it for any purpose. Recipient is advised to check this email and any attachments for the presence of trojans or viruses. The company accepts no liability for any damage caused by any virus transmitted by this email.<o:p></o:p></span></i></p>
</div>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<div>
<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in">
<p class="MsoNormal"><b><span style="font-size:11.0pt">From:</span></b><span style="font-size:11.0pt"> Patricia Foong
<br>
<b>Sent:</b> Monday, September 25, 2023 5:32 PM<br>
<b>To:</b> #REU-GSK-IMACD <<a href="mailto:GSK-IMACD@ricoh-europe.com">GSK-IMACD@ricoh-europe.com</a>>; #res-GSSC.GSK.Support <<a href="mailto:GSSC.GSK.Support@ricoh.es">GSSC.GSK.Support@ricoh.es</a>>; soenwono <<a href="mailto:soenwono@moderndatasolusi.com">soenwono@moderndatasolusi.com</a>><br>
<b>Cc:</b> Erik Reinaldo <<a href="mailto:Erik@moderndatasolusi.com">Erik@moderndatasolusi.com</a>>;
<a href="mailto:idris@moderndatasolusi.com">idris@moderndatasolusi.com</a>; Sara Bulgarelli <<a href="mailto:Sara.Bulgarelli@ricoh-gs.com">Sara.Bulgarelli@ricoh-gs.com</a>>;
<a href="mailto:it.team@moderndatasolusi.com">it.team@moderndatasolusi.com</a>; Henry Sutanto <<a href="mailto:henry.sutanto@moderndatasolusi.com">henry.sutanto@moderndatasolusi.com</a>>;
<a href="mailto:Helpdesk@moderndatasolusi.com">Helpdesk@moderndatasolusi.com</a>;
<a href="mailto:gilang@moderndatasolusi.com">gilang@moderndatasolusi.com</a><br>
<b>Subject:</b> RE: RITM0688734 Tech refresh 4 devices Indonesia Jakarta<o:p></o:p></span></p>
</div>
</div>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><span style="font-size:11.0pt">Sorry, I have no information on this.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">Is there a way that <a id="OWAAM29317D01EC224689B9548704A3FBC75F" href="mailto:GSSC.GSK.Support@ricoh.es">
<span style="font-family:"Calibri",sans-serif;text-decoration:none">@#res-GSSC.GSK.Support</span></a> could check by trying on the license keys provided?<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<div>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><b><span style="font-size:11.0pt;font-family:"Times New Roman",serif;color:#3B9B4B;mso-ligatures:standardcontextual;mso-fareast-language:JA">Advance Leave Notice:
</span></b><b><span style="font-size:11.0pt;font-family:"Times New Roman",serif;color:#2F5496;mso-ligatures:standardcontextual;mso-fareast-language:JA">Nil<o:p></o:p></span></b></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><b><span style="font-size:11.0pt;font-family:"Times New Roman",serif;color:#3B9B4B;mso-ligatures:standardcontextual;mso-fareast-language:JA">Public Holiday: </span></b><b><span style="font-size:11.0pt;font-family:"Times New Roman",serif;color:#2F5496;mso-ligatures:standardcontextual;mso-fareast-language:JA">
Nil </span></b><b><span style="font-size:11.0pt;font-family:"Times New Roman",serif;color:#2F5496;mso-fareast-language:JA"><o:p></o:p></span></b></p>
<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Times New Roman",serif;color:#2F5496;mso-ligatures:standardcontextual;mso-fareast-language:JA"><o:p> </o:p></span></b></p>
<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Times New Roman",serif;color:#2F5496;mso-ligatures:standardcontextual;mso-fareast-language:JA"><o:p> </o:p></span></b></p>
<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual"><o:p> </o:p></span></b></p>
<p class="MsoNormal" style="margin-bottom:6.0pt;text-autospace:none"><b><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">Thank you.</span></b><b><span style="font-family:"Times New Roman",serif;color:black;mso-ligatures:standardcontextual"><o:p></o:p></span></b></p>
<p class="MsoNormal" style="margin-bottom:6.0pt;text-autospace:none"><b><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">Patricia Foong
</span></b><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual"><br>
Senior Global Account Coordinator<br>
Ricoh Global Services Greater Asia Pacific<br>
Business Operation Division<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-bottom:6.0pt;text-autospace:none"><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">Mobile Phone : +6016 410 4493<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-bottom:12.0pt;text-autospace:none"><u><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#0070C0;mso-ligatures:standardcontextual"><a href="mailto:patricia.foong@ricoh.com.my"><span style="color:#0070C0">patricia.foong@ricoh.com.my</span></a></span></u><b><span style="font-size:11.0pt;color:#2F5496;mso-ligatures:standardcontextual"><o:p></o:p></span></b></p>
<p class="MsoNormal" style="margin-bottom:6.0pt;text-autospace:none"><b><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">RICOH (Malaysia) Sdn Bhd (10078-W)</span></b><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">
<o:p></o:p></span></p>
<p class="MsoNormal" style="text-autospace:none"><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">UG-D6, Level Upper Ground,<o:p></o:p></span></p>
<p class="MsoNormal" style="text-autospace:none"><span lang="DE" style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">Utropolis Suites 2, Jalan Kontraktor U1/14,<o:p></o:p></span></p>
<p class="MsoNormal" style="text-autospace:none"><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">40150 Shah Alam, Selangor,<o:p></o:p></span></p>
<p class="MsoNormal" style="text-autospace:none"><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">Malaysia.<o:p></o:p></span></p>
<p class="MsoNormal" style="line-height:105%"><span style="font-size:11.0pt;line-height:105%;font-family:"Arial",sans-serif;color:#666666;mso-ligatures:standardcontextual"><o:p> </o:p></span></p>
<p class="MsoNormal" style="line-height:105%"><span style="font-size:11.0pt;line-height:105%;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">Service Hotline: 1300 88 8228<o:p></o:p></span></p>
<p class="MsoNormal" style="line-height:105%"><span style="font-size:11.0pt;line-height:105%;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">Website:</span><span style="font-size:11.0pt;line-height:105%;font-family:"Arial",sans-serif;color:#666666;mso-ligatures:standardcontextual">
</span><span style="font-size:11.0pt;line-height:105%;font-family:"Arial",sans-serif;color:black;mso-ligatures:standardcontextual"><a href="http://www.ricoh.com.my/"><span style="color:blue">www.ricoh.com.my</span></a><o:p></o:p></span></p>
<p class="MsoNormal" style="margin-bottom:6.0pt;text-autospace:none"><u><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:blue;mso-ligatures:standardcontextual"><o:p><span style="text-decoration:none"> </span></o:p></span></u></p>
<p class="MsoNormal" style="line-height:105%"><a href="https://www.ricoh.com.my/"><span style="font-size:11.0pt;line-height:105%;color:black;text-decoration:none"><img border="0" width="599" height="184" style="width:6.2395in;height:1.9166in" id="Picture_x0020_25" src="cid:image002.jpg@01DA0CB9.502165A0"></span></a><span style="font-size:11.0pt;line-height:105%;color:black;mso-ligatures:standardcontextual"><o:p></o:p></span></p>
<p class="MsoNormal" style="line-height:105%"><span style="font-size:11.0pt;line-height:105%;color:black;mso-ligatures:standardcontextual"><o:p> </o:p></span></p>
<p class="MsoNormal"><i><span style="font-size:9.0pt;color:#3F621F;mso-ligatures:standardcontextual">This message together with any attachments is confidential and intended solely for the person or entity to whom it is addressed. It contains information that
is confidential and that may be legally privileged. If you are not the intended recipient (or if you have received this message in error), please notify the sender immediately by replying to this message and delete this e-mail (and any other record of it)
from your system. Please do not copy or use it for any purpose. Recipient is advised to check this email and any attachments for the presence of trojans or viruses. The company accepts no liability for any damage caused by any virus transmitted by this email.<o:p></o:p></span></i></p>
</div>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<div>
<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in">
<p class="MsoNormal"><b><span style="font-size:11.0pt">From:</span></b><span style="font-size:11.0pt"> #REU-GSK-IMACD <<a href="mailto:GSK-IMACD@ricoh-europe.com">GSK-IMACD@ricoh-europe.com</a>>
<br>
<b>Sent:</b> Monday, September 25, 2023 5:29 PM<br>
<b>To:</b> Patricia Foong <<a href="mailto:Patricia.Foong@ricoh.com.my">Patricia.Foong@ricoh.com.my</a>>; #REU-GSK-IMACD <<a href="mailto:GSK-IMACD@ricoh-europe.com">GSK-IMACD@ricoh-europe.com</a>>; #res-GSSC.GSK.Support <<a href="mailto:GSSC.GSK.Support@ricoh.es">GSSC.GSK.Support@ricoh.es</a>>;
soenwono <<a href="mailto:soenwono@moderndatasolusi.com">soenwono@moderndatasolusi.com</a>><br>
<b>Cc:</b> Erik Reinaldo <<a href="mailto:Erik@moderndatasolusi.com">Erik@moderndatasolusi.com</a>>;
<a href="mailto:idris@moderndatasolusi.com">idris@moderndatasolusi.com</a>; Sara Bulgarelli <<a href="mailto:Sara.Bulgarelli@ricoh-gs.com">Sara.Bulgarelli@ricoh-gs.com</a>>;
<a href="mailto:it.team@moderndatasolusi.com">it.team@moderndatasolusi.com</a>; Henry Sutanto <<a href="mailto:henry.sutanto@moderndatasolusi.com">henry.sutanto@moderndatasolusi.com</a>>;
<a href="mailto:Helpdesk@moderndatasolusi.com">Helpdesk@moderndatasolusi.com</a>;
<a href="mailto:gilang@moderndatasolusi.com">gilang@moderndatasolusi.com</a><br>
<b>Subject:</b> RE: RITM0688734 Tech refresh 4 devices Indonesia Jakarta<o:p></o:p></span></p>
</div>
</div>
<p class="MsoNormal"><o:p> </o:p></p>
<p align="center" style="margin:5.0pt;text-align:center"><span style="color:black">Internal<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<div>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">Hi <a id="OWAAMB1B1722B6EB445F88801EDF7BCE2AAA6" href="mailto:Patricia.Foong@ricoh.com.my">
<span style="font-family:"Calibri",sans-serif;text-decoration:none">@Patricia Foong</span></a>,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">We also need to clarify SLNX licenses, since the attached contains 2 for GSK and 2 for Haleon.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">GSSC needs to know how to split. Do you know if any of it was already used by Haleon? Please advise.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;vertical-align:baseline">
<span lang="EN-GB" style="font-family:"Arial",sans-serif;color:black">Kind regards,<o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;vertical-align:baseline">
<b><span lang="EN-GB" style="font-family:"Arial",sans-serif;color:black">Justyna Szcześniak</span></b><span lang="EN-GB" style="font-family:"Arial",sans-serif"><br>
<span style="color:black">Global Accounts Coordinator</span><br>
<br>
<b><span style="color:black">Ricoh Business Services Polska Sp. z o.o.</span></b><br>
<span style="color:black">Olivia Business Centre</span><br>
<span style="color:black">Al. Grunwaldzka 472C</span><br>
<span style="color:black">80-309</span> Gdansk<br>
<span style="color:black">Poland</span><o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;vertical-align:baseline">
<u><span lang="EN-GB" style="font-family:"Arial",sans-serif;color:#4472C4">justyna.szczesniak</span></u><span lang="PL" style="font-family:"Arial",sans-serif;color:#4472C4"><a href="mailto:Name.surname@ricoh-europe.com" target="_blank"><span lang="EN-GB" style="color:#4472C4">@ricoh-europe.com</span></a></span><span lang="EN-GB" style="font-family:"Arial",sans-serif;color:#4472C4"><br>
<u><a href="http://www.ricoh-europe.com/"><span style="color:#4472C4">www.ricoh-europe.com</span></a></u><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:9.0pt;font-family:"Arial",sans-serif;color:red">Annual leave planned: 14<sup>th</sup> till 24th<sup>th</sup> of July, 2023<o:p></o:p></span></p>
<p class="MsoNormal"><b><span style="font-size:10.5pt;font-family:"Century",serif;color:red"><o:p> </o:p></span></b></p>
<p class="MsoNormal" style="text-autospace:none"><a href="http://www.ricoh-europe.com/"><span lang="EN-GB" style="font-family:"Arial",sans-serif;color:blue;text-decoration:none"><img border="0" width="89" height="31" style="width:.927in;height:.3229in" id="Picture_x0020_26" src="cid:image030.png@01DA0CB9.502165A0"></span></a><b><span lang="EN-GB" style="font-size:11.0pt;font-family:"Arial",sans-serif"><o:p></o:p></span></b></p>
<p class="MsoNormal"><span lang="EN-GB" style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><a href="http://www.facebook.com/ricoheurope"><span lang="EN-GB" style="font-family:"Arial",sans-serif;color:blue;text-decoration:none"><img border="0" width="22" height="22" style="width:.2291in;height:.2291in" id="Picture_x0020_60" src="cid:image045.jpg@01DA0CB9.502165A0"></span></a><span lang="EN-GB" style="font-family:"Arial",sans-serif;color:black"> <a href="http://www.twitter.com/ricoheurope"><span style="color:black;text-decoration:none"><img border="0" width="22" height="22" style="width:.2291in;height:.2291in" id="Picture_x0020_20" src="cid:image046.jpg@01DA0CB9.502165A0"></span><span style="color:black;text-decoration:none"> </span></a> <a href="http://www.youtube.com/ricoheurope"><span style="color:black;text-decoration:none"><img border="0" width="22" height="22" style="width:.2291in;height:.2291in" id="Picture_x0020_62" src="cid:image047.jpg@01DA0CB9.502165A0"></span><span style="color:black;text-decoration:none"> </span></a> <o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="font-family:"Arial",sans-serif;color:black"><o:p> </o:p></span></p>
<p class="MsoNormal"><i><span lang="EN-GB" style="font-size:8.0pt;mso-fareast-language:JA"><o:p> </o:p></span></i></p>
<p class="MsoNormal"><i><span lang="EN-GB" style="font-size:8.0pt;font-family:"Arial",sans-serif">RICOH Business Services Polska Sp. z o.o. with its registered seat at Al. Grunwaldzka 472, 80-309 Gdańsk, entered into the register of entrepreneurs by the District
Court Gdańsk-Północ in Gdańsk, VII Business Division of the National Court Register under the KRS number: 0000786406, NIP 584-278-50-62, REGON:
</span></i><i><span lang="EN-GB" style="font-size:8.0pt;font-family:"Arial",sans-serif;mso-fareast-language:JA">383735584</span></i><i><span lang="EN-GB" style="font-size:8.0pt;font-family:"Arial",sans-serif"> with share capital in the amount of 10,000.00 PLN.
</span></i><i><span lang="EN-GB" style="font-size:8.0pt;font-family:"Arial",sans-serif;mso-fareast-language:JA">This message and any attachments may contain confidential information for the use of the designated recipients named above. If you are not the intended
recipient, you are hereby notified that you have received this communication in error and that any review, disclosure, dissemination, distribution or copying of it or its contents is strictly prohibited. If you have received this communication in error, please
notify the sender by return e-mail and delete and/or destroy all copies of this communication and any attachments.</span></i><i><span lang="EN-GB" style="font-size:8.0pt;font-family:"Arial",sans-serif"><o:p></o:p></span></i></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<div>
<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in">
<p class="MsoNormal"><b><span style="font-size:11.0pt">From:</span></b><span style="font-size:11.0pt"> Patricia Foong <<a href="mailto:Patricia.Foong@ricoh.com.my">Patricia.Foong@ricoh.com.my</a>>
<br>
<b>Sent:</b> Monday, September 25, 2023 11:13 AM<br>
<b>To:</b> #REU-GSK-IMACD <<a href="mailto:GSK-IMACD@ricoh-europe.com">GSK-IMACD@ricoh-europe.com</a>>; #res-GSSC.GSK.Support <<a href="mailto:GSSC.GSK.Support@ricoh.es">GSSC.GSK.Support@ricoh.es</a>>; soenwono <<a href="mailto:soenwono@moderndatasolusi.com">soenwono@moderndatasolusi.com</a>><br>
<b>Cc:</b> Erik Reinaldo <<a href="mailto:Erik@moderndatasolusi.com">Erik@moderndatasolusi.com</a>>;
<a href="mailto:idris@moderndatasolusi.com">idris@moderndatasolusi.com</a>; Sara Bulgarelli <<a href="mailto:Sara.Bulgarelli@ricoh-gs.com">Sara.Bulgarelli@ricoh-gs.com</a>>;
<a href="mailto:it.team@moderndatasolusi.com">it.team@moderndatasolusi.com</a>; Henry Sutanto <<a href="mailto:henry.sutanto@moderndatasolusi.com">henry.sutanto@moderndatasolusi.com</a>>;
<a href="mailto:Helpdesk@moderndatasolusi.com">Helpdesk@moderndatasolusi.com</a>;
<a href="mailto:gilang@moderndatasolusi.com">gilang@moderndatasolusi.com</a><br>
<b>Subject:</b> RE: RITM0688734 Tech refresh 4 devices Indonesia Jakarta<o:p></o:p></span></p>
</div>
</div>
<p class="MsoNormal"><o:p> </o:p></p>
<p align="center" style="margin:5.0pt;text-align:center"><span style="color:black">Internal<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<div>
<div style="border:solid #FFCACA 1.0pt;padding:12.0pt 12.0pt 12.0pt 12.0pt">
<p style="background:#FFCACA"><span style="font-size:10.0pt;color:black">This message was sent from an external source. Please be careful opening attachments/links or replying to sources you don’t know.</span><o:p></o:p></p>
</div>
<div>
<p class="MsoNormal"><span style="font-size:11.0pt">It should be JAKMFP004<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">Dear PTM team<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">PLEASE CONFIRM!<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<div>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><b><span style="font-size:11.0pt;font-family:"Times New Roman",serif;color:#3B9B4B;mso-ligatures:standardcontextual;mso-fareast-language:JA">Advance Leave Notice:
</span></b><b><span style="font-size:11.0pt;font-family:"Times New Roman",serif;color:#2F5496;mso-ligatures:standardcontextual;mso-fareast-language:JA">Nil<o:p></o:p></span></b></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><b><span style="font-size:11.0pt;font-family:"Times New Roman",serif;color:#3B9B4B;mso-ligatures:standardcontextual;mso-fareast-language:JA">Public Holiday: </span></b><b><span style="font-size:11.0pt;font-family:"Times New Roman",serif;color:#2F5496;mso-ligatures:standardcontextual;mso-fareast-language:JA">
Nil </span></b><b><span style="font-size:11.0pt;font-family:"Times New Roman",serif;color:#2F5496;mso-fareast-language:JA"><o:p></o:p></span></b></p>
<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Times New Roman",serif;color:#2F5496;mso-ligatures:standardcontextual;mso-fareast-language:JA"><o:p> </o:p></span></b></p>
<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Times New Roman",serif;color:#2F5496;mso-ligatures:standardcontextual;mso-fareast-language:JA"><o:p> </o:p></span></b></p>
<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual"><o:p> </o:p></span></b></p>
<p class="MsoNormal" style="margin-bottom:6.0pt;text-autospace:none"><b><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">Thank you.</span></b><b><span style="font-family:"Times New Roman",serif;color:black;mso-ligatures:standardcontextual"><o:p></o:p></span></b></p>
<p class="MsoNormal" style="margin-bottom:6.0pt;text-autospace:none"><b><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">Patricia Foong
</span></b><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual"><br>
Senior Global Account Coordinator<br>
Ricoh Global Services Greater Asia Pacific<br>
Business Operation Division<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-bottom:6.0pt;text-autospace:none"><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">Mobile Phone : +6016 410 4493<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-bottom:12.0pt;text-autospace:none"><u><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#0070C0;mso-ligatures:standardcontextual"><a href="mailto:patricia.foong@ricoh.com.my"><span style="color:#0070C0">patricia.foong@ricoh.com.my</span></a></span></u><b><span style="font-size:11.0pt;color:#2F5496;mso-ligatures:standardcontextual"><o:p></o:p></span></b></p>
<p class="MsoNormal" style="margin-bottom:6.0pt;text-autospace:none"><b><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">RICOH (Malaysia) Sdn Bhd (10078-W)</span></b><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">
<o:p></o:p></span></p>
<p class="MsoNormal" style="text-autospace:none"><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">UG-D6, Level Upper Ground,<o:p></o:p></span></p>
<p class="MsoNormal" style="text-autospace:none"><span lang="DE" style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">Utropolis Suites 2, Jalan Kontraktor U1/14,<o:p></o:p></span></p>
<p class="MsoNormal" style="text-autospace:none"><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">40150 Shah Alam, Selangor,<o:p></o:p></span></p>
<p class="MsoNormal" style="text-autospace:none"><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">Malaysia.<o:p></o:p></span></p>
<p class="MsoNormal" style="line-height:105%"><span style="font-size:11.0pt;line-height:105%;font-family:"Arial",sans-serif;color:#666666;mso-ligatures:standardcontextual"><o:p> </o:p></span></p>
<p class="MsoNormal" style="line-height:105%"><span style="font-size:11.0pt;line-height:105%;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">Service Hotline: 1300 88 8228<o:p></o:p></span></p>
<p class="MsoNormal" style="line-height:105%"><span style="font-size:11.0pt;line-height:105%;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">Website:</span><span style="font-size:11.0pt;line-height:105%;font-family:"Arial",sans-serif;color:#666666;mso-ligatures:standardcontextual">
</span><span style="font-size:11.0pt;line-height:105%;font-family:"Arial",sans-serif;color:black;mso-ligatures:standardcontextual"><a href="http://www.ricoh.com.my/"><span style="color:blue">www.ricoh.com.my</span></a><o:p></o:p></span></p>
<p class="MsoNormal" style="margin-bottom:6.0pt;text-autospace:none"><u><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:blue;mso-ligatures:standardcontextual"><o:p><span style="text-decoration:none"> </span></o:p></span></u></p>
<p class="MsoNormal" style="line-height:105%"><a href="https://www.ricoh.com.my/"><span style="font-size:11.0pt;line-height:105%;color:black;text-decoration:none"><img border="0" width="599" height="184" style="width:6.2395in;height:1.9166in" id="Picture_x0020_30" src="cid:image002.jpg@01DA0CB9.502165A0"></span></a><span style="font-size:11.0pt;line-height:105%;color:black;mso-ligatures:standardcontextual"><o:p></o:p></span></p>
<p class="MsoNormal" style="line-height:105%"><span style="font-size:11.0pt;line-height:105%;color:black;mso-ligatures:standardcontextual"><o:p> </o:p></span></p>
<p class="MsoNormal"><i><span style="font-size:9.0pt;color:#3F621F;mso-ligatures:standardcontextual">This message together with any attachments is confidential and intended solely for the person or entity to whom it is addressed. It contains information that
is confidential and that may be legally privileged. If you are not the intended recipient (or if you have received this message in error), please notify the sender immediately by replying to this message and delete this e-mail (and any other record of it)
from your system. Please do not copy or use it for any purpose. Recipient is advised to check this email and any attachments for the presence of trojans or viruses. The company accepts no liability for any damage caused by any virus transmitted by this email.<o:p></o:p></span></i></p>
</div>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<div>
<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in">
<p class="MsoNormal"><b><span style="font-size:11.0pt">From:</span></b><span style="font-size:11.0pt"> #REU-GSK-IMACD <<a href="mailto:GSK-IMACD@ricoh-europe.com">GSK-IMACD@ricoh-europe.com</a>>
<br>
<b>Sent:</b> Monday, September 25, 2023 5:07 PM<br>
<b>To:</b> Patricia Foong <<a href="mailto:Patricia.Foong@ricoh.com.my">Patricia.Foong@ricoh.com.my</a>>; #res-GSSC.GSK.Support <<a href="mailto:GSSC.GSK.Support@ricoh.es">GSSC.GSK.Support@ricoh.es</a>>; soenwono <<a href="mailto:soenwono@moderndatasolusi.com">soenwono@moderndatasolusi.com</a>><br>
<b>Cc:</b> Erik Reinaldo <<a href="mailto:Erik@moderndatasolusi.com">Erik@moderndatasolusi.com</a>>;
<a href="mailto:idris@moderndatasolusi.com">idris@moderndatasolusi.com</a>; Sara Bulgarelli <<a href="mailto:Sara.Bulgarelli@ricoh-gs.com">Sara.Bulgarelli@ricoh-gs.com</a>>;
<a href="mailto:it.team@moderndatasolusi.com">it.team@moderndatasolusi.com</a>; Henry Sutanto <<a href="mailto:henry.sutanto@moderndatasolusi.com">henry.sutanto@moderndatasolusi.com</a>>;
<a href="mailto:Helpdesk@moderndatasolusi.com">Helpdesk@moderndatasolusi.com</a>;
<a href="mailto:gilang@moderndatasolusi.com">gilang@moderndatasolusi.com</a>; #REU-GSK-IMACD <<a href="mailto:GSK-IMACD@ricoh-europe.com">GSK-IMACD@ricoh-europe.com</a>><br>
<b>Subject:</b> RE: RITM0688734 Tech refresh 4 devices Indonesia Jakarta<o:p></o:p></span></p>
</div>
</div>
<p class="MsoNormal"><o:p> </o:p></p>
<p align="center" style="margin:5.0pt;text-align:center"><span style="color:black">Internal<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<div>
<p class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Hi <a id="OWAAM698892890CA24553BDFE53E1F36C48A0" href="mailto:GSSC.GSK.Support@ricoh.es">
<span style="font-family:-apple-system;text-decoration:none">@#res-GSSC.GSK.Support</span></a>,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">NEW: IMC300F - S/N : 3923P651516<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Name jkamfp002 or jkamfp004 – don’t know which of below was assigned to IMC300<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system"><img border="0" width="555" height="86" style="width:5.7812in;height:.8958in" id="Picture_x0020_108" src="cid:image048.png@01DA0CB9.502165A0"></span><span style="font-size:10.5pt;font-family:-apple-system"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Regards<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Justyna<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;vertical-align:baseline">
<span lang="EN-GB" style="font-family:"Arial",sans-serif;color:black">Kind regards,<o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;vertical-align:baseline">
<b><span lang="EN-GB" style="font-family:"Arial",sans-serif;color:black">Justyna Szcześniak</span></b><span lang="EN-GB" style="font-family:"Arial",sans-serif"><br>
<span style="color:black">Global Accounts Coordinator</span><br>
<br>
<b><span style="color:black">Ricoh Business Services Polska Sp. z o.o.</span></b><br>
<span style="color:black">Olivia Business Centre</span><br>
<span style="color:black">Al. Grunwaldzka 472C</span><br>
<span style="color:black">80-309</span> Gdansk<br>
<span style="color:black">Poland</span><o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;vertical-align:baseline">
<u><span lang="EN-GB" style="font-family:"Arial",sans-serif;color:#4472C4">justyna.szczesniak</span></u><span lang="PL" style="font-family:"Arial",sans-serif;color:#4472C4"><a href="mailto:Name.surname@ricoh-europe.com" target="_blank"><span lang="EN-GB" style="color:#4472C4">@ricoh-europe.com</span></a></span><span lang="EN-GB" style="font-family:"Arial",sans-serif;color:#4472C4"><br>
<u><a href="http://www.ricoh-europe.com/"><span style="color:#4472C4">www.ricoh-europe.com</span></a></u><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:9.0pt;font-family:"Arial",sans-serif;color:red">Annual leave planned: 14<sup>th</sup> till 24th<sup>th</sup> of July, 2023<o:p></o:p></span></p>
<p class="MsoNormal"><b><span style="font-size:10.5pt;font-family:"Century",serif;color:red"><o:p> </o:p></span></b></p>
<p class="MsoNormal" style="text-autospace:none"><a href="http://www.ricoh-europe.com/"><span lang="EN-GB" style="font-family:"Arial",sans-serif;color:blue;text-decoration:none"><img border="0" width="89" height="31" style="width:.927in;height:.3229in" id="Picture_x0020_54" src="cid:image030.png@01DA0CB9.502165A0"></span></a><b><span lang="EN-GB" style="font-size:11.0pt;font-family:"Arial",sans-serif"><o:p></o:p></span></b></p>
<p class="MsoNormal"><span lang="EN-GB" style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><a href="http://www.facebook.com/ricoheurope"><span lang="EN-GB" style="font-family:"Arial",sans-serif;color:blue;text-decoration:none"><img border="0" width="22" height="22" style="width:.2291in;height:.2291in" id="Picture_x0020_55" src="cid:image045.jpg@01DA0CB9.502165A0"></span></a><span lang="EN-GB" style="font-family:"Arial",sans-serif;color:black"> <a href="http://www.twitter.com/ricoheurope"><span style="color:black;text-decoration:none"><img border="0" width="22" height="22" style="width:.2291in;height:.2291in" id="Picture_x0020_56" src="cid:image046.jpg@01DA0CB9.502165A0"></span><span style="color:black;text-decoration:none"> </span></a> <a href="http://www.youtube.com/ricoheurope"><span style="color:black;text-decoration:none"><img border="0" width="22" height="22" style="width:.2291in;height:.2291in" id="Picture_x0020_57" src="cid:image047.jpg@01DA0CB9.502165A0"></span><span style="color:black;text-decoration:none"> </span></a> <o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="font-family:"Arial",sans-serif;color:black"><o:p> </o:p></span></p>
<p class="MsoNormal"><i><span lang="EN-GB" style="font-size:8.0pt;mso-fareast-language:JA"><o:p> </o:p></span></i></p>
<p class="MsoNormal"><i><span lang="EN-GB" style="font-size:8.0pt;font-family:"Arial",sans-serif">RICOH Business Services Polska Sp. z o.o. with its registered seat at Al. Grunwaldzka 472, 80-309 Gdańsk, entered into the register of entrepreneurs by the District
Court Gdańsk-Północ in Gdańsk, VII Business Division of the National Court Register under the KRS number: 0000786406, NIP 584-278-50-62, REGON:
</span></i><i><span lang="EN-GB" style="font-size:8.0pt;font-family:"Arial",sans-serif;mso-fareast-language:JA">383735584</span></i><i><span lang="EN-GB" style="font-size:8.0pt;font-family:"Arial",sans-serif"> with share capital in the amount of 10,000.00 PLN.
</span></i><i><span lang="EN-GB" style="font-size:8.0pt;font-family:"Arial",sans-serif;mso-fareast-language:JA">This message and any attachments may contain confidential information for the use of the designated recipients named above. If you are not the intended
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notify the sender by return e-mail and delete and/or destroy all copies of this communication and any attachments.</span></i><i><span lang="EN-GB" style="font-size:8.0pt;font-family:"Arial",sans-serif"><o:p></o:p></span></i></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
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<p class="MsoNormal"><b><span style="font-size:11.0pt">From:</span></b><span style="font-size:11.0pt"> Patricia Foong <<a href="mailto:Patricia.Foong@ricoh.com.my">Patricia.Foong@ricoh.com.my</a>>
<br>
<b>Sent:</b> Monday, September 25, 2023 10:28 AM<br>
<b>To:</b> #res-GSSC.GSK.Support <<a href="mailto:GSSC.GSK.Support@ricoh.es">GSSC.GSK.Support@ricoh.es</a>>; soenwono <<a href="mailto:soenwono@moderndatasolusi.com">soenwono@moderndatasolusi.com</a>><br>
<b>Cc:</b> Erik Reinaldo <<a href="mailto:Erik@moderndatasolusi.com">Erik@moderndatasolusi.com</a>>;
<a href="mailto:idris@moderndatasolusi.com">idris@moderndatasolusi.com</a>; Sara Bulgarelli <<a href="mailto:Sara.Bulgarelli@ricoh-gs.com">Sara.Bulgarelli@ricoh-gs.com</a>>;
<a href="mailto:it.team@moderndatasolusi.com">it.team@moderndatasolusi.com</a>; Henry Sutanto <<a href="mailto:henry.sutanto@moderndatasolusi.com">henry.sutanto@moderndatasolusi.com</a>>;
<a href="mailto:Helpdesk@moderndatasolusi.com">Helpdesk@moderndatasolusi.com</a>;
<a href="mailto:gilang@moderndatasolusi.com">gilang@moderndatasolusi.com</a>; #REU-GSK-IMACD <<a href="mailto:GSK-IMACD@ricoh-europe.com">GSK-IMACD@ricoh-europe.com</a>><br>
<b>Subject:</b> RE: RITM0688734 Tech refresh 4 devices Indonesia Jakarta<o:p></o:p></span></p>
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<p class="MsoNormal"><o:p> </o:p></p>
<p align="center" style="margin:5.0pt;text-align:center"><span style="color:black">Internal<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
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<div style="border:solid #FFCACA 1.0pt;padding:12.0pt 12.0pt 12.0pt 12.0pt">
<p style="background:#FFCACA"><span style="font-size:10.0pt;color:black">This message was sent from an external source. Please be careful opening attachments/links or replying to sources you don’t know.</span><o:p></o:p></p>
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<p class="MsoNormal"><span style="font-size:11.0pt">Dear Justyna,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">Are you able to provide this quickly as respond from onsite technician is slow.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">Buildbook been followed as per our partner advise.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">Thanks!<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><b><span style="font-size:11.0pt;font-family:"Times New Roman",serif;color:#3B9B4B;mso-ligatures:standardcontextual;mso-fareast-language:JA">Advance Leave Notice:
</span></b><b><span style="font-size:11.0pt;font-family:"Times New Roman",serif;color:#2F5496;mso-ligatures:standardcontextual;mso-fareast-language:JA">Nil<o:p></o:p></span></b></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><b><span style="font-size:11.0pt;font-family:"Times New Roman",serif;color:#3B9B4B;mso-ligatures:standardcontextual;mso-fareast-language:JA">Public Holiday: </span></b><b><span style="font-size:11.0pt;font-family:"Times New Roman",serif;color:#2F5496;mso-ligatures:standardcontextual;mso-fareast-language:JA">
Nil </span></b><b><span style="font-size:11.0pt;font-family:"Times New Roman",serif;color:#2F5496;mso-fareast-language:JA"><o:p></o:p></span></b></p>
<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Times New Roman",serif;color:#2F5496;mso-ligatures:standardcontextual;mso-fareast-language:JA"><o:p> </o:p></span></b></p>
<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Times New Roman",serif;color:#2F5496;mso-ligatures:standardcontextual;mso-fareast-language:JA"><o:p> </o:p></span></b></p>
<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual"><o:p> </o:p></span></b></p>
<p class="MsoNormal" style="margin-bottom:6.0pt;text-autospace:none"><b><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">Thank you.</span></b><b><span style="font-family:"Times New Roman",serif;color:black;mso-ligatures:standardcontextual"><o:p></o:p></span></b></p>
<p class="MsoNormal" style="margin-bottom:6.0pt;text-autospace:none"><b><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">Patricia Foong
</span></b><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual"><br>
Senior Global Account Coordinator<br>
Ricoh Global Services Greater Asia Pacific<br>
Business Operation Division<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-bottom:6.0pt;text-autospace:none"><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">Mobile Phone : +6016 410 4493<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-bottom:12.0pt;text-autospace:none"><u><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#0070C0;mso-ligatures:standardcontextual"><a href="mailto:patricia.foong@ricoh.com.my"><span style="color:#0070C0">patricia.foong@ricoh.com.my</span></a></span></u><b><span style="font-size:11.0pt;color:#2F5496;mso-ligatures:standardcontextual"><o:p></o:p></span></b></p>
<p class="MsoNormal" style="margin-bottom:6.0pt;text-autospace:none"><b><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">RICOH (Malaysia) Sdn Bhd (10078-W)</span></b><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">
<o:p></o:p></span></p>
<p class="MsoNormal" style="text-autospace:none"><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">UG-D6, Level Upper Ground,<o:p></o:p></span></p>
<p class="MsoNormal" style="text-autospace:none"><span lang="DE" style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">Utropolis Suites 2, Jalan Kontraktor U1/14,<o:p></o:p></span></p>
<p class="MsoNormal" style="text-autospace:none"><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">40150 Shah Alam, Selangor,<o:p></o:p></span></p>
<p class="MsoNormal" style="text-autospace:none"><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">Malaysia.<o:p></o:p></span></p>
<p class="MsoNormal" style="line-height:105%"><span style="font-size:11.0pt;line-height:105%;font-family:"Arial",sans-serif;color:#666666;mso-ligatures:standardcontextual"><o:p> </o:p></span></p>
<p class="MsoNormal" style="line-height:105%"><span style="font-size:11.0pt;line-height:105%;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">Service Hotline: 1300 88 8228<o:p></o:p></span></p>
<p class="MsoNormal" style="line-height:105%"><span style="font-size:11.0pt;line-height:105%;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">Website:</span><span style="font-size:11.0pt;line-height:105%;font-family:"Arial",sans-serif;color:#666666;mso-ligatures:standardcontextual">
</span><span style="font-size:11.0pt;line-height:105%;font-family:"Arial",sans-serif;color:black;mso-ligatures:standardcontextual"><a href="http://www.ricoh.com.my/"><span style="color:blue">www.ricoh.com.my</span></a><o:p></o:p></span></p>
<p class="MsoNormal" style="margin-bottom:6.0pt;text-autospace:none"><u><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:blue;mso-ligatures:standardcontextual"><o:p><span style="text-decoration:none"> </span></o:p></span></u></p>
<p class="MsoNormal" style="line-height:105%"><a href="https://www.ricoh.com.my/"><span style="font-size:11.0pt;line-height:105%;color:black;text-decoration:none"><img border="0" width="599" height="184" style="width:6.2395in;height:1.9166in" id="Picture_x0020_103" src="cid:image002.jpg@01DA0CB9.502165A0"></span></a><span style="font-size:11.0pt;line-height:105%;color:black;mso-ligatures:standardcontextual"><o:p></o:p></span></p>
<p class="MsoNormal" style="line-height:105%"><span style="font-size:11.0pt;line-height:105%;color:black;mso-ligatures:standardcontextual"><o:p> </o:p></span></p>
<p class="MsoNormal"><i><span style="font-size:9.0pt;color:#3F621F;mso-ligatures:standardcontextual">This message together with any attachments is confidential and intended solely for the person or entity to whom it is addressed. It contains information that
is confidential and that may be legally privileged. If you are not the intended recipient (or if you have received this message in error), please notify the sender immediately by replying to this message and delete this e-mail (and any other record of it)
from your system. Please do not copy or use it for any purpose. Recipient is advised to check this email and any attachments for the presence of trojans or viruses. The company accepts no liability for any damage caused by any virus transmitted by this email.<o:p></o:p></span></i></p>
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<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
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<p class="MsoNormal"><b><span style="font-size:11.0pt">From:</span></b><span style="font-size:11.0pt"> #res-GSSC.GSK.Support <<a href="mailto:GSSC.GSK.Support@ricoh.es">GSSC.GSK.Support@ricoh.es</a>>
<br>
<b>Sent:</b> Monday, September 25, 2023 4:02 PM<br>
<b>To:</b> Patricia Foong <<a href="mailto:Patricia.Foong@ricoh.com.my">Patricia.Foong@ricoh.com.my</a>>; soenwono <<a href="mailto:soenwono@moderndatasolusi.com">soenwono@moderndatasolusi.com</a>><br>
<b>Cc:</b> Erik Reinaldo <<a href="mailto:Erik@moderndatasolusi.com">Erik@moderndatasolusi.com</a>>;
<a href="mailto:idris@moderndatasolusi.com">idris@moderndatasolusi.com</a>; Sara Bulgarelli <<a href="mailto:Sara.Bulgarelli@ricoh-gs.com">Sara.Bulgarelli@ricoh-gs.com</a>>;
<a href="mailto:it.team@moderndatasolusi.com">it.team@moderndatasolusi.com</a>; Henry Sutanto <<a href="mailto:henry.sutanto@moderndatasolusi.com">henry.sutanto@moderndatasolusi.com</a>>;
<a href="mailto:Helpdesk@moderndatasolusi.com">Helpdesk@moderndatasolusi.com</a>;
<a href="mailto:gilang@moderndatasolusi.com">gilang@moderndatasolusi.com</a>; #REU-GSK-IMACD <<a href="mailto:GSK-IMACD@ricoh-europe.com">GSK-IMACD@ricoh-europe.com</a>>; #res-GSSC.GSK.Support <<a href="mailto:GSSC.GSK.Support@ricoh.es">GSSC.GSK.Support@ricoh.es</a>><br>
<b>Subject:</b> RE: RITM0688734 Tech refresh 4 devices Indonesia Jakarta<o:p></o:p></span></p>
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<p class="MsoNormal"><o:p> </o:p></p>
<p align="center" style="margin:5.0pt;text-align:center"><span lang="ES" style="color:black">Internal<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="ES" style="font-size:11.0pt"><o:p> </o:p></span></p>
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<p class="MsoNormal"><span lang="ES" style="font-size:11.0pt">Hi,<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="ES" style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="font-size:11.0pt">For push whatever device we need the full information and confirmation about the device is by Buildbook.<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="font-size:11.0pt">Provide the SN of the new device is not sufficient for determine what is the device and the TR file we have not provide the relative information.<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="font-size:11.0pt">I advise to write to us a single message for a specific device to push like all other country do.
<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="font-size:11.0pt">Use a mail chain for push devices risk to be missed.<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="font-size:11.0pt">NAME <o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="font-size:11.0pt">IP<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="font-size:11.0pt">SN old device<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="font-size:11.0pt">SN new devices<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="font-size:11.0pt">By buildbook (YES / NO)<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="font-size:11.0pt"><o:p> </o:p></span></p>
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<p class="MsoNormal"><span lang="FR" style="font-family:"Arial",sans-serif">Best Regards,<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="FR" style="font-family:"Arial",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><b><span lang="FR" style="font-family:"Arial",sans-serif">Julien Franco Alain, Perego</span></b><span lang="FR" style="font-family:"Arial",sans-serif"><br>
</span><span lang="EN-GB" style="font-family:"Arial",sans-serif">Technical Support Specialist L2<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="font-family:"Arial",sans-serif">Global Solution Support Centre<span style="color:black"><br>
<b><br>
Ricoh Spain S.L.U.</b><br>
</span><u><span style="color:blue"><br>
</span></u></span><a href="http://www.ricoh.es/"><span lang="EN-GB" style="font-family:"Arial",sans-serif;color:blue;text-decoration:none"><img border="0" width="88" height="31" style="width:.9166in;height:.3229in" id="Picture_x0020_102" src="cid:image030.png@01DA0CB9.502165A0"></span></a><span lang="EN-GB" style="font-family:"Arial",sans-serif;color:black"><br>
</span><u><span lang="EN-GB" style="font-size:11.0pt;color:blue"><br>
</span></u><span lang="ES" style="font-size:11.0pt"><a href="http://www.facebook.com/ricohspain"><span lang="EN-GB" style="color:blue;text-decoration:none"><img border="0" width="23" height="23" style="width:.2395in;height:.2395in" id="Picture_x0020_48" src="cid:image031.png@01DA0CB9.502165A0"></span><span lang="EN-GB" style="color:blue"> </span></a></span><span lang="EN-GB" style="font-size:11.0pt;color:black"> </span><span lang="ES" style="font-size:11.0pt"><a href="http://www.twitter.com/ricohspain"><span lang="EN-GB" style="color:black;text-decoration:none"><img border="0" width="23" height="23" style="width:.2395in;height:.2395in" id="Picture_x0020_49" src="cid:image032.png@01DA0CB9.502165A0"></span><span lang="EN-GB" style="color:black"> </span></a></span><span lang="EN-GB" style="font-size:11.0pt;color:black"> </span><span lang="ES" style="font-size:11.0pt"><a href="http://www.youtube.com/ricohspain"><span lang="EN-GB" style="color:black;text-decoration:none"><img border="0" width="23" height="23" style="width:.2395in;height:.2395in" id="Picture_x0020_50" src="cid:image033.png@01DA0CB9.502165A0"></span><span lang="EN-GB" style="color:black"> </span></a></span><span lang="EN-GB" style="font-size:11.0pt;color:black"> </span><span lang="ES" style="font-size:11.0pt"><a href="http://www.linkedin.com/company/ricoh-espana-slu"><span lang="EN-GB" style="color:black;text-decoration:none"><img border="0" width="23" height="23" style="width:.2395in;height:.2395in" id="Picture_x0020_51" src="cid:image034.png@01DA0CB9.502165A0"></span><span lang="EN-GB" style="color:black"> </span></a></span><span lang="EN-GB" style="font-size:11.0pt"><o:p></o:p></span></p>
</div>
<p class="MsoNormal"><span lang="EN-GB" style="font-size:11.0pt"><o:p> </o:p></span></p>
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<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in">
<p class="MsoNormal"><b><span style="font-size:11.0pt">From:</span></b><span style="font-size:11.0pt"> Patricia Foong <<a href="mailto:Patricia.Foong@ricoh.com.my">Patricia.Foong@ricoh.com.my</a>>
<br>
<b>Sent:</b> lunes, 25 de septiembre de 2023 9:44<br>
<b>To:</b> #REU-GSK-IMACD <<a href="mailto:GSK-IMACD@ricoh-europe.com">GSK-IMACD@ricoh-europe.com</a>>; soenwono <<a href="mailto:soenwono@moderndatasolusi.com">soenwono@moderndatasolusi.com</a>>; #res-GSSC.GSK.Support <<a href="mailto:GSSC.GSK.Support@ricoh.es">GSSC.GSK.Support@ricoh.es</a>><br>
<b>Cc:</b> Erik Reinaldo <<a href="mailto:Erik@moderndatasolusi.com">Erik@moderndatasolusi.com</a>>;
<a href="mailto:idris@moderndatasolusi.com">idris@moderndatasolusi.com</a>; Sara Bulgarelli <<a href="mailto:Sara.Bulgarelli@ricoh-gs.com">Sara.Bulgarelli@ricoh-gs.com</a>>;
<a href="mailto:it.team@moderndatasolusi.com">it.team@moderndatasolusi.com</a>; Henry Sutanto <<a href="mailto:henry.sutanto@moderndatasolusi.com">henry.sutanto@moderndatasolusi.com</a>>;
<a href="mailto:Helpdesk@moderndatasolusi.com">Helpdesk@moderndatasolusi.com</a>;
<a href="mailto:gilang@moderndatasolusi.com">gilang@moderndatasolusi.com</a><br>
<b>Subject:</b> RE: RITM0688734 Tech refresh 4 devices Indonesia Jakarta<o:p></o:p></span></p>
</div>
</div>
<p class="MsoNormal"><span lang="ES"><o:p> </o:p></span></p>
<p align="center" style="margin:5.0pt;text-align:center"><span style="color:black">Internal<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<div>
<div style="border:solid #FFCACA 1.0pt;padding:12.0pt 12.0pt 12.0pt 12.0pt">
<p style="background:#FFCACA"><span style="font-size:10.0pt;color:black">This message was sent from an external source. Please be careful opening attachments/links or replying to sources you don’t know.</span><o:p></o:p></p>
</div>
<div>
<p class="MsoNormal"><span style="font-size:11.0pt">Great, please seek <a id="OWAAM54D158EF1349423CAC258892E7432722" href="mailto:GSSC.GSK.Support@ricoh.es">
<span style="font-family:"Calibri",sans-serif;text-decoration:none">@RES-BARCELONA-GSK</span></a>to push SLNX now before the technician leave the site.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<div>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><b><span style="font-size:11.0pt;font-family:"Times New Roman",serif;color:#3B9B4B;mso-ligatures:standardcontextual;mso-fareast-language:JA">Advance Leave Notice:
</span></b><b><span style="font-size:11.0pt;font-family:"Times New Roman",serif;color:#2F5496;mso-ligatures:standardcontextual;mso-fareast-language:JA">Nil<o:p></o:p></span></b></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><b><span style="font-size:11.0pt;font-family:"Times New Roman",serif;color:#3B9B4B;mso-ligatures:standardcontextual;mso-fareast-language:JA">Public Holiday: </span></b><b><span style="font-size:11.0pt;font-family:"Times New Roman",serif;color:#2F5496;mso-ligatures:standardcontextual;mso-fareast-language:JA">
Nil </span></b><b><span style="font-size:11.0pt;font-family:"Times New Roman",serif;color:#2F5496;mso-fareast-language:JA"><o:p></o:p></span></b></p>
<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Times New Roman",serif;color:#2F5496;mso-ligatures:standardcontextual;mso-fareast-language:JA"><o:p> </o:p></span></b></p>
<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Times New Roman",serif;color:#2F5496;mso-ligatures:standardcontextual;mso-fareast-language:JA"><o:p> </o:p></span></b></p>
<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual"><o:p> </o:p></span></b></p>
<p class="MsoNormal" style="margin-bottom:6.0pt;text-autospace:none"><b><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">Thank you.</span></b><b><span style="font-family:"Times New Roman",serif;color:black;mso-ligatures:standardcontextual"><o:p></o:p></span></b></p>
<p class="MsoNormal" style="margin-bottom:6.0pt;text-autospace:none"><b><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">Patricia Foong
</span></b><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual"><br>
Senior Global Account Coordinator<br>
Ricoh Global Services Greater Asia Pacific<br>
Business Operation Division<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-bottom:6.0pt;text-autospace:none"><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">Mobile Phone : +6016 410 4493<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-bottom:12.0pt;text-autospace:none"><u><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#0070C0;mso-ligatures:standardcontextual"><a href="mailto:patricia.foong@ricoh.com.my"><span style="color:#0070C0">patricia.foong@ricoh.com.my</span></a></span></u><b><span style="font-size:11.0pt;color:#2F5496;mso-ligatures:standardcontextual"><o:p></o:p></span></b></p>
<p class="MsoNormal" style="margin-bottom:6.0pt;text-autospace:none"><b><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">RICOH (Malaysia) Sdn Bhd (10078-W)</span></b><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">
<o:p></o:p></span></p>
<p class="MsoNormal" style="text-autospace:none"><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">UG-D6, Level Upper Ground,<o:p></o:p></span></p>
<p class="MsoNormal" style="text-autospace:none"><span lang="DE" style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">Utropolis Suites 2, Jalan Kontraktor U1/14,<o:p></o:p></span></p>
<p class="MsoNormal" style="text-autospace:none"><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">40150 Shah Alam, Selangor,<o:p></o:p></span></p>
<p class="MsoNormal" style="text-autospace:none"><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">Malaysia.<o:p></o:p></span></p>
<p class="MsoNormal" style="line-height:105%"><span style="font-size:11.0pt;line-height:105%;font-family:"Arial",sans-serif;color:#666666;mso-ligatures:standardcontextual"><o:p> </o:p></span></p>
<p class="MsoNormal" style="line-height:105%"><span style="font-size:11.0pt;line-height:105%;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">Service Hotline: 1300 88 8228<o:p></o:p></span></p>
<p class="MsoNormal" style="line-height:105%"><span style="font-size:11.0pt;line-height:105%;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">Website:</span><span style="font-size:11.0pt;line-height:105%;font-family:"Arial",sans-serif;color:#666666;mso-ligatures:standardcontextual">
</span><span style="font-size:11.0pt;line-height:105%;font-family:"Arial",sans-serif;color:black;mso-ligatures:standardcontextual"><a href="http://www.ricoh.com.my/"><span style="color:blue">www.ricoh.com.my</span></a><o:p></o:p></span></p>
<p class="MsoNormal" style="margin-bottom:6.0pt;text-autospace:none"><u><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:blue;mso-ligatures:standardcontextual"><o:p><span style="text-decoration:none"> </span></o:p></span></u></p>
<p class="MsoNormal" style="line-height:105%"><a href="https://www.ricoh.com.my/"><span style="font-size:11.0pt;line-height:105%;color:black;text-decoration:none"><img border="0" width="599" height="184" style="width:6.2395in;height:1.9166in" id="Picture_x0020_97" src="cid:image002.jpg@01DA0CB9.502165A0"></span></a><span style="font-size:11.0pt;line-height:105%;color:black;mso-ligatures:standardcontextual"><o:p></o:p></span></p>
<p class="MsoNormal" style="line-height:105%"><span style="font-size:11.0pt;line-height:105%;color:black;mso-ligatures:standardcontextual"><o:p> </o:p></span></p>
<p class="MsoNormal"><i><span style="font-size:9.0pt;color:#3F621F;mso-ligatures:standardcontextual">This message together with any attachments is confidential and intended solely for the person or entity to whom it is addressed. It contains information that
is confidential and that may be legally privileged. If you are not the intended recipient (or if you have received this message in error), please notify the sender immediately by replying to this message and delete this e-mail (and any other record of it)
from your system. Please do not copy or use it for any purpose. Recipient is advised to check this email and any attachments for the presence of trojans or viruses. The company accepts no liability for any damage caused by any virus transmitted by this email.<o:p></o:p></span></i></p>
</div>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<div>
<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in">
<p class="MsoNormal"><b><span style="font-size:11.0pt">From:</span></b><span style="font-size:11.0pt"> #REU-GSK-IMACD <<a href="mailto:GSK-IMACD@ricoh-europe.com">GSK-IMACD@ricoh-europe.com</a>>
<br>
<b>Sent:</b> Monday, September 25, 2023 3:26 PM<br>
<b>To:</b> Patricia Foong <<a href="mailto:Patricia.Foong@ricoh.com.my">Patricia.Foong@ricoh.com.my</a>>; soenwono <<a href="mailto:soenwono@moderndatasolusi.com">soenwono@moderndatasolusi.com</a>>; #REU-GSK-IMACD <<a href="mailto:GSK-IMACD@ricoh-europe.com">GSK-IMACD@ricoh-europe.com</a>>;
#res-GSSC.GSK.Support <<a href="mailto:GSSC.GSK.Support@ricoh.es">GSSC.GSK.Support@ricoh.es</a>><br>
<b>Cc:</b> Erik Reinaldo <<a href="mailto:Erik@moderndatasolusi.com">Erik@moderndatasolusi.com</a>>;
<a href="mailto:idris@moderndatasolusi.com">idris@moderndatasolusi.com</a>; Sara Bulgarelli <<a href="mailto:Sara.Bulgarelli@ricoh-gs.com">Sara.Bulgarelli@ricoh-gs.com</a>>;
<a href="mailto:it.team@moderndatasolusi.com">it.team@moderndatasolusi.com</a>; Henry Sutanto <<a href="mailto:henry.sutanto@moderndatasolusi.com">henry.sutanto@moderndatasolusi.com</a>>;
<a href="mailto:Helpdesk@moderndatasolusi.com">Helpdesk@moderndatasolusi.com</a>;
<a href="mailto:gilang@moderndatasolusi.com">gilang@moderndatasolusi.com</a><br>
<b>Subject:</b> RE: RITM0688734 Tech refresh 4 devices Indonesia Jakarta<o:p></o:p></span></p>
</div>
</div>
<p class="MsoNormal"><o:p> </o:p></p>
<p align="center" style="margin:5.0pt;text-align:center"><span style="color:black">Internal<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<div>
<p class="MsoNormal"><span style="font-size:11.0pt">Hi <a id="OWAAMB21A910224AD42429BBA484F6E5CFE73" href="mailto:Patricia.Foong@ricoh.com.my">
<span style="font-family:"Calibri",sans-serif;text-decoration:none">@Patricia Foong</span></a><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">If the card reader works, I think we can proceed with SLNX installation.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">We still need to replace it with correct one once the new CRs will be delivered.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">Thanks!<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;vertical-align:baseline">
<span lang="EN-GB" style="font-family:"Arial",sans-serif;color:black">Kind regards,<o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;vertical-align:baseline">
<b><span lang="EN-GB" style="font-family:"Arial",sans-serif;color:black">Justyna Szcześniak</span></b><span lang="EN-GB" style="font-family:"Arial",sans-serif"><br>
<span style="color:black">Global Accounts Coordinator</span><br>
<br>
<b><span style="color:black">Ricoh Business Services Polska Sp. z o.o.</span></b><br>
<span style="color:black">Olivia Business Centre</span><br>
<span style="color:black">Al. Grunwaldzka 472C</span><br>
<span style="color:black">80-309</span> Gdansk<br>
<span style="color:black">Poland</span><o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;vertical-align:baseline">
<u><span lang="EN-GB" style="font-family:"Arial",sans-serif;color:#4472C4">justyna.szczesniak</span></u><span lang="PL" style="font-family:"Arial",sans-serif;color:#4472C4"><a href="mailto:Name.surname@ricoh-europe.com" target="_blank"><span lang="EN-GB" style="color:#4472C4">@ricoh-europe.com</span></a></span><span lang="EN-GB" style="font-family:"Arial",sans-serif;color:#4472C4"><br>
<u><a href="http://www.ricoh-europe.com/"><span style="color:#4472C4">www.ricoh-europe.com</span></a></u><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:9.0pt;font-family:"Arial",sans-serif;color:red">Annual leave planned: 14<sup>th</sup> till 24th<sup>th</sup> of July, 2023<o:p></o:p></span></p>
<p class="MsoNormal"><b><span style="font-size:10.5pt;font-family:"Century",serif;color:red"><o:p> </o:p></span></b></p>
<p class="MsoNormal" style="text-autospace:none"><a href="http://www.ricoh-europe.com/"><span lang="EN-GB" style="font-family:"Arial",sans-serif;color:blue;text-decoration:none"><img border="0" width="89" height="31" style="width:.927in;height:.3229in" id="Picture_x0020_40" src="cid:image030.png@01DA0CB9.502165A0"></span></a><b><span lang="EN-GB" style="font-size:11.0pt;font-family:"Arial",sans-serif"><o:p></o:p></span></b></p>
<p class="MsoNormal"><span lang="EN-GB" style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><a href="http://www.facebook.com/ricoheurope"><span lang="EN-GB" style="font-family:"Arial",sans-serif;color:blue;text-decoration:none"><img border="0" width="22" height="22" style="width:.2291in;height:.2291in" id="Picture_x0020_43" src="cid:image049.jpg@01DA0CB9.502165A0"></span></a><span lang="EN-GB" style="font-family:"Arial",sans-serif;color:black"> <a href="http://www.twitter.com/ricoheurope"><span style="color:black;text-decoration:none"><img border="0" width="22" height="22" style="width:.2291in;height:.2291in" id="Picture_x0020_44" src="cid:image050.jpg@01DA0CB9.502165A0"></span><span style="color:black;text-decoration:none"> </span></a> <a href="http://www.youtube.com/ricoheurope"><span style="color:black;text-decoration:none"><img border="0" width="22" height="22" style="width:.2291in;height:.2291in" id="Picture_x0020_45" src="cid:image051.jpg@01DA0CB9.502165A0"></span><span style="color:black;text-decoration:none"> </span></a> <o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="font-family:"Arial",sans-serif;color:black"><o:p> </o:p></span></p>
<p class="MsoNormal"><i><span lang="EN-GB" style="font-size:8.0pt;mso-fareast-language:JA"><o:p> </o:p></span></i></p>
<p class="MsoNormal"><i><span lang="EN-GB" style="font-size:8.0pt;font-family:"Arial",sans-serif">RICOH Business Services Polska Sp. z o.o. with its registered seat at Al. Grunwaldzka 472, 80-309 Gdańsk, entered into the register of entrepreneurs by the District
Court Gdańsk-Północ in Gdańsk, VII Business Division of the National Court Register under the KRS number: 0000786406, NIP 584-278-50-62, REGON:
</span></i><i><span lang="EN-GB" style="font-size:8.0pt;font-family:"Arial",sans-serif;mso-fareast-language:JA">383735584</span></i><i><span lang="EN-GB" style="font-size:8.0pt;font-family:"Arial",sans-serif"> with share capital in the amount of 10,000.00 PLN.
</span></i><i><span lang="EN-GB" style="font-size:8.0pt;font-family:"Arial",sans-serif;mso-fareast-language:JA">This message and any attachments may contain confidential information for the use of the designated recipients named above. If you are not the intended
recipient, you are hereby notified that you have received this communication in error and that any review, disclosure, dissemination, distribution or copying of it or its contents is strictly prohibited. If you have received this communication in error, please
notify the sender by return e-mail and delete and/or destroy all copies of this communication and any attachments.</span></i><i><span lang="EN-GB" style="font-size:8.0pt;font-family:"Arial",sans-serif"><o:p></o:p></span></i></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<div>
<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in">
<p class="MsoNormal"><b><span style="font-size:11.0pt">From:</span></b><span style="font-size:11.0pt"> Patricia Foong <<a href="mailto:Patricia.Foong@ricoh.com.my">Patricia.Foong@ricoh.com.my</a>>
<br>
<b>Sent:</b> Monday, September 25, 2023 8:59 AM<br>
<b>To:</b> soenwono <<a href="mailto:soenwono@moderndatasolusi.com">soenwono@moderndatasolusi.com</a>>; #REU-GSK-IMACD <<a href="mailto:GSK-IMACD@ricoh-europe.com">GSK-IMACD@ricoh-europe.com</a>>; #res-GSSC.GSK.Support <<a href="mailto:GSSC.GSK.Support@ricoh.es">GSSC.GSK.Support@ricoh.es</a>><br>
<b>Cc:</b> Erik Reinaldo <<a href="mailto:Erik@moderndatasolusi.com">Erik@moderndatasolusi.com</a>>;
<a href="mailto:idris@moderndatasolusi.com">idris@moderndatasolusi.com</a>; Sara Bulgarelli <<a href="mailto:Sara.Bulgarelli@ricoh-gs.com">Sara.Bulgarelli@ricoh-gs.com</a>>;
<a href="mailto:it.team@moderndatasolusi.com">it.team@moderndatasolusi.com</a>; Henry Sutanto <<a href="mailto:henry.sutanto@moderndatasolusi.com">henry.sutanto@moderndatasolusi.com</a>>;
<a href="mailto:Helpdesk@moderndatasolusi.com">Helpdesk@moderndatasolusi.com</a>;
<a href="mailto:gilang@moderndatasolusi.com">gilang@moderndatasolusi.com</a><br>
<b>Subject:</b> RE: RITM0688734 Tech refresh 4 devices Indonesia Jakarta<o:p></o:p></span></p>
</div>
</div>
<p class="MsoNormal"><o:p> </o:p></p>
<div style="border:solid #FFCACA 1.0pt;padding:12.0pt 12.0pt 12.0pt 12.0pt">
<p style="background:#FFCACA"><span style="font-size:10.0pt;color:black">This message was sent from an external source. Please be careful opening attachments/links or replying to sources you don’t know.</span><o:p></o:p></p>
</div>
<div>
<p class="MsoNormal"><span style="font-size:11.0pt">Dear Sun Sun,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">Let me seek advise from <a id="OWAAM8503EA0008AC44189BF395BE3A822670" href="mailto:GSK-IMACD@ricoh-europe.com">
<span style="font-family:"Calibri",sans-serif;text-decoration:none">@'#REU-GSK-IMACD'</span></a>.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">Dear Jusytna,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">According to our partner, existing card reader is able to work on the new device IM C300F.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">Should be get <a id="OWAAMF7299BFF88414B288F410410AA35B75E" href="mailto:GSSC.GSK.Support@ricoh.es">
<span style="font-family:"Calibri",sans-serif;text-decoration:none">@'RES-BARCELONA-GSK'</span></a> to push SLNX or still want for CR to arrived only do it?<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">Thanks.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<div>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><b><span style="font-size:11.0pt;font-family:"Times New Roman",serif;color:#3B9B4B;mso-ligatures:standardcontextual;mso-fareast-language:JA">Advance Leave Notice:
</span></b><b><span style="font-size:11.0pt;font-family:"Times New Roman",serif;color:#2F5496;mso-ligatures:standardcontextual;mso-fareast-language:JA">Nil<o:p></o:p></span></b></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><b><span style="font-size:11.0pt;font-family:"Times New Roman",serif;color:#3B9B4B;mso-ligatures:standardcontextual;mso-fareast-language:JA">Public Holiday: </span></b><b><span style="font-size:11.0pt;font-family:"Times New Roman",serif;color:#2F5496;mso-ligatures:standardcontextual;mso-fareast-language:JA">
Nil </span></b><b><span style="font-size:11.0pt;font-family:"Times New Roman",serif;color:#2F5496;mso-fareast-language:JA"><o:p></o:p></span></b></p>
<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Times New Roman",serif;color:#2F5496;mso-ligatures:standardcontextual;mso-fareast-language:JA"><o:p> </o:p></span></b></p>
<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Times New Roman",serif;color:#2F5496;mso-ligatures:standardcontextual;mso-fareast-language:JA"><o:p> </o:p></span></b></p>
<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual"><o:p> </o:p></span></b></p>
<p class="MsoNormal" style="margin-bottom:6.0pt;text-autospace:none"><b><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">Thank you.</span></b><b><span style="font-family:"Times New Roman",serif;color:black;mso-ligatures:standardcontextual"><o:p></o:p></span></b></p>
<p class="MsoNormal" style="margin-bottom:6.0pt;text-autospace:none"><b><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">Patricia Foong
</span></b><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual"><br>
Senior Global Account Coordinator<br>
Ricoh Global Services Greater Asia Pacific<br>
Business Operation Division<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-bottom:6.0pt;text-autospace:none"><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">Mobile Phone : +6016 410 4493<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-bottom:12.0pt;text-autospace:none"><u><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#0070C0;mso-ligatures:standardcontextual"><a href="mailto:patricia.foong@ricoh.com.my"><span style="color:#0070C0">patricia.foong@ricoh.com.my</span></a></span></u><b><span style="font-size:11.0pt;color:#2F5496;mso-ligatures:standardcontextual"><o:p></o:p></span></b></p>
<p class="MsoNormal" style="margin-bottom:6.0pt;text-autospace:none"><b><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">RICOH (Malaysia) Sdn Bhd (10078-W)</span></b><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">
<o:p></o:p></span></p>
<p class="MsoNormal" style="text-autospace:none"><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">UG-D6, Level Upper Ground,<o:p></o:p></span></p>
<p class="MsoNormal" style="text-autospace:none"><span lang="DE" style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">Utropolis Suites 2, Jalan Kontraktor U1/14,<o:p></o:p></span></p>
<p class="MsoNormal" style="text-autospace:none"><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">40150 Shah Alam, Selangor,<o:p></o:p></span></p>
<p class="MsoNormal" style="text-autospace:none"><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">Malaysia.<o:p></o:p></span></p>
<p class="MsoNormal" style="line-height:105%"><span style="font-size:11.0pt;line-height:105%;font-family:"Arial",sans-serif;color:#666666;mso-ligatures:standardcontextual"><o:p> </o:p></span></p>
<p class="MsoNormal" style="line-height:105%"><span style="font-size:11.0pt;line-height:105%;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">Service Hotline: 1300 88 8228<o:p></o:p></span></p>
<p class="MsoNormal" style="line-height:105%"><span style="font-size:11.0pt;line-height:105%;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">Website:</span><span style="font-size:11.0pt;line-height:105%;font-family:"Arial",sans-serif;color:#666666;mso-ligatures:standardcontextual">
</span><span style="font-size:11.0pt;line-height:105%;font-family:"Arial",sans-serif;color:black;mso-ligatures:standardcontextual"><a href="http://www.ricoh.com.my/"><span style="color:blue">www.ricoh.com.my</span></a><o:p></o:p></span></p>
<p class="MsoNormal" style="margin-bottom:6.0pt;text-autospace:none"><u><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:blue;mso-ligatures:standardcontextual"><o:p><span style="text-decoration:none"> </span></o:p></span></u></p>
<p class="MsoNormal" style="line-height:105%"><a href="https://www.ricoh.com.my/"><span style="font-size:11.0pt;line-height:105%;color:black;text-decoration:none"><img border="0" width="599" height="184" style="width:6.2395in;height:1.9166in" id="Picture_x0020_39" src="cid:image002.jpg@01DA0CB9.502165A0"></span></a><span style="font-size:11.0pt;line-height:105%;color:black;mso-ligatures:standardcontextual"><o:p></o:p></span></p>
<p class="MsoNormal" style="line-height:105%"><span style="font-size:11.0pt;line-height:105%;color:black;mso-ligatures:standardcontextual"><o:p> </o:p></span></p>
<p class="MsoNormal"><i><span style="font-size:9.0pt;color:#3F621F;mso-ligatures:standardcontextual">This message together with any attachments is confidential and intended solely for the person or entity to whom it is addressed. It contains information that
is confidential and that may be legally privileged. If you are not the intended recipient (or if you have received this message in error), please notify the sender immediately by replying to this message and delete this e-mail (and any other record of it)
from your system. Please do not copy or use it for any purpose. Recipient is advised to check this email and any attachments for the presence of trojans or viruses. The company accepts no liability for any damage caused by any virus transmitted by this email.<o:p></o:p></span></i></p>
</div>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<div>
<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in">
<p class="MsoNormal"><b><span style="font-size:11.0pt">From:</span></b><span style="font-size:11.0pt"> Soenwono <<a href="mailto:soenwono@moderndatasolusi.com">soenwono@moderndatasolusi.com</a>>
<br>
<b>Sent:</b> Monday, September 25, 2023 2:55 PM<br>
<b>To:</b> Patricia Foong <<a href="mailto:Patricia.Foong@ricoh.com.my">Patricia.Foong@ricoh.com.my</a>>; '#REU-GSK-IMACD' <<a href="mailto:GSK-IMACD@ricoh-europe.com">GSK-IMACD@ricoh-europe.com</a>>; 'RES-BARCELONA-GSK' <<a href="mailto:GSSC.GSK.Support@ricoh.es">GSSC.GSK.Support@ricoh.es</a>><br>
<b>Cc:</b> Erik Reinaldo <<a href="mailto:Erik@moderndatasolusi.com">Erik@moderndatasolusi.com</a>>;
<a href="mailto:idris@moderndatasolusi.com">idris@moderndatasolusi.com</a>; Sara Bulgarelli <<a href="mailto:Sara.Bulgarelli@ricoh-gs.com">Sara.Bulgarelli@ricoh-gs.com</a>>;
<a href="mailto:it.team@moderndatasolusi.com">it.team@moderndatasolusi.com</a>; Henry Sutanto <<a href="mailto:henry.sutanto@moderndatasolusi.com">henry.sutanto@moderndatasolusi.com</a>>;
<a href="mailto:Helpdesk@moderndatasolusi.com">Helpdesk@moderndatasolusi.com</a>;
<a href="mailto:gilang@moderndatasolusi.com">gilang@moderndatasolusi.com</a><br>
<b>Subject:</b> RE: RITM0688734 Tech refresh 4 devices Indonesia Jakarta<o:p></o:p></span></p>
</div>
</div>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><b><u><span style="font-size:11.0pt">Hi Pat,<o:p></o:p></span></u></b></p>
<p class="MsoNormal"><span style="font-size:11.0pt">Update from my engineer on site that existing card reader is working and can be used. is SLNX needs to be pushed or still waiting the new card reader to be installed?<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">Thank you. <o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<div>
<p class="MsoNormal"><span style="font-family:"Tahoma",sans-serif">Regards,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Tahoma",sans-serif">Soenwono Suprapto | GMA & Direct Dept Head<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Tahoma",sans-serif">T: +62 21-27937489<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Tahoma",sans-serif">F: +62 21-27937486<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Tahoma",sans-serif">M: +62-87771697791<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Tahoma",sans-serif"><a href="http://www.moderndatasolusi.com/"><span style="color:blue">www.moderndatasolusi.com</span></a><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Tahoma",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><b><u><span style="font-family:"Tahoma",sans-serif">PT MODERN DATA SOLUSI
<o:p></o:p></span></u></b></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><a href="https://goo.gl/maps/ta17fqnTWbL2"><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:black;background:white;text-decoration:none">JL. Sultan Iskandar Muda No. 29, Kebayoran Lama Utara,
Kebayoran Lama - Jakarta Selatan 12240</span></a></span><span style="font-family:"Arial",sans-serif;color:#222222;background:white"><o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="font-size:11.0pt"><img border="0" width="195" height="84" style="width:2.0312in;height:.875in" id="Picture_x0020_91" src="cid:image029.png@01DA0CB9.502165A0"></span><span style="font-family:"Arial",sans-serif;color:#222222;background:white"><o:p></o:p></span></p>
</div>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<div>
<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in">
<p class="MsoNormal"><b><span style="font-size:11.0pt">From:</span></b><span style="font-size:11.0pt"> Soenwono <<a href="mailto:soenwono@moderndatasolusi.com">soenwono@moderndatasolusi.com</a>>
<br>
<b>Sent:</b> 25 September 2023 13:42<br>
<b>To:</b> 'Patricia Foong' <<a href="mailto:Patricia.Foong@ricoh.com.my">Patricia.Foong@ricoh.com.my</a>>; '#REU-GSK-IMACD' <<a href="mailto:GSK-IMACD@ricoh-europe.com">GSK-IMACD@ricoh-europe.com</a>>; 'RES-BARCELONA-GSK' <<a href="mailto:GSSC.GSK.Support@ricoh.es">GSSC.GSK.Support@ricoh.es</a>><br>
<b>Cc:</b> 'Erik Reinaldo' <<a href="mailto:Erik@moderndatasolusi.com">Erik@moderndatasolusi.com</a>>; 'idris@moderndatasolusi.com' <<a href="mailto:idris@moderndatasolusi.com">idris@moderndatasolusi.com</a>>; 'Sara Bulgarelli' <<a href="mailto:Sara.Bulgarelli@ricoh-gs.com">Sara.Bulgarelli@ricoh-gs.com</a>>;
'it.team@moderndatasolusi.com' <<a href="mailto:it.team@moderndatasolusi.com">it.team@moderndatasolusi.com</a>>; 'Henry Sutanto' <<a href="mailto:henry.sutanto@moderndatasolusi.com">henry.sutanto@moderndatasolusi.com</a>>; 'Helpdesk@moderndatasolusi.com' <<a href="mailto:Helpdesk@moderndatasolusi.com">Helpdesk@moderndatasolusi.com</a>>;
'gilang@moderndatasolusi.com' <<a href="mailto:gilang@moderndatasolusi.com">gilang@moderndatasolusi.com</a>><br>
<b>Subject:</b> RE: RITM0688734 Tech refresh 4 devices Indonesia Jakarta<o:p></o:p></span></p>
</div>
</div>
<p class="MsoNormal"><span lang="EN-ID"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">Hi Pat,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">Okay noted with thanks.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<div>
<p class="MsoNormal"><span style="font-family:"Tahoma",sans-serif">Regards,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Tahoma",sans-serif">Soenwono Suprapto | GMA & Direct Dept Head<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Tahoma",sans-serif">T: +62 21-27937489<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Tahoma",sans-serif">F: +62 21-27937486<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Tahoma",sans-serif">M: +62-87771697791<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Tahoma",sans-serif"><a href="http://www.moderndatasolusi.com/"><span style="color:blue">www.moderndatasolusi.com</span></a><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Tahoma",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><b><u><span style="font-family:"Tahoma",sans-serif">PT MODERN DATA SOLUSI
<o:p></o:p></span></u></b></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><a href="https://goo.gl/maps/ta17fqnTWbL2"><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:black;background:white;text-decoration:none">JL. Sultan Iskandar Muda No. 29, Kebayoran Lama Utara,
Kebayoran Lama - Jakarta Selatan 12240</span></a></span><span style="font-family:"Arial",sans-serif;color:#222222;background:white"><o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="font-size:11.0pt"><img border="0" width="195" height="84" style="width:2.0312in;height:.875in" id="Picture_x0020_37" src="cid:image029.png@01DA0CB9.502165A0"></span><span style="font-family:"Arial",sans-serif;color:#222222;background:white"><o:p></o:p></span></p>
</div>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<div>
<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in">
<p class="MsoNormal"><b><span style="font-size:11.0pt">From:</span></b><span style="font-size:11.0pt"> Patricia Foong <<a href="mailto:Patricia.Foong@ricoh.com.my">Patricia.Foong@ricoh.com.my</a>>
<br>
<b>Sent:</b> 25 September 2023 13:27<br>
<b>To:</b> soenwono <<a href="mailto:soenwono@moderndatasolusi.com">soenwono@moderndatasolusi.com</a>>; '#REU-GSK-IMACD' <<a href="mailto:GSK-IMACD@ricoh-europe.com">GSK-IMACD@ricoh-europe.com</a>>; 'RES-BARCELONA-GSK' <<a href="mailto:GSSC.GSK.Support@ricoh.es">GSSC.GSK.Support@ricoh.es</a>><br>
<b>Cc:</b> Erik Reinaldo <<a href="mailto:Erik@moderndatasolusi.com">Erik@moderndatasolusi.com</a>>;
<a href="mailto:idris@moderndatasolusi.com">idris@moderndatasolusi.com</a>; Sara Bulgarelli <<a href="mailto:Sara.Bulgarelli@ricoh-gs.com">Sara.Bulgarelli@ricoh-gs.com</a>>;
<a href="mailto:it.team@moderndatasolusi.com">it.team@moderndatasolusi.com</a>; Henry Sutanto <<a href="mailto:henry.sutanto@moderndatasolusi.com">henry.sutanto@moderndatasolusi.com</a>>;
<a href="mailto:Helpdesk@moderndatasolusi.com">Helpdesk@moderndatasolusi.com</a>;
<a href="mailto:gilang@moderndatasolusi.com">gilang@moderndatasolusi.com</a><br>
<b>Subject:</b> RE: RITM0688734 Tech refresh 4 devices Indonesia Jakarta<o:p></o:p></span></p>
</div>
</div>
<p class="MsoNormal"><span lang="EN-ID"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">Dear Sun Sun,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">IMC300F (S/N : 3923P651516)</span><span style="font-size:11.0pt"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">The global team had advised that SLNX will only push upon receipt of the card reader and no point do partial job.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">Thanks.<o:p></o:p></span></p>
<div>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><b><span style="font-size:11.0pt;font-family:"Times New Roman",serif;color:#3B9B4B;mso-ligatures:standardcontextual;mso-fareast-language:JA"><o:p> </o:p></span></b></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><b><span style="font-size:11.0pt;font-family:"Times New Roman",serif;color:#3B9B4B;mso-ligatures:standardcontextual;mso-fareast-language:JA">Advance Leave Notice:
</span></b><b><span style="font-size:11.0pt;font-family:"Times New Roman",serif;color:#2F5496;mso-ligatures:standardcontextual;mso-fareast-language:JA">Nil<o:p></o:p></span></b></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><b><span style="font-size:11.0pt;font-family:"Times New Roman",serif;color:#3B9B4B;mso-ligatures:standardcontextual;mso-fareast-language:JA">Public Holiday: </span></b><b><span style="font-size:11.0pt;font-family:"Times New Roman",serif;color:#2F5496;mso-ligatures:standardcontextual;mso-fareast-language:JA">
Nil </span></b><b><span style="font-size:11.0pt;font-family:"Times New Roman",serif;color:#2F5496;mso-fareast-language:JA"><o:p></o:p></span></b></p>
<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Times New Roman",serif;color:#2F5496;mso-ligatures:standardcontextual;mso-fareast-language:JA"><o:p> </o:p></span></b></p>
<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Times New Roman",serif;color:#2F5496;mso-ligatures:standardcontextual;mso-fareast-language:JA"><o:p> </o:p></span></b></p>
<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual"><o:p> </o:p></span></b></p>
<p class="MsoNormal" style="margin-bottom:6.0pt;text-autospace:none"><b><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">Thank you.</span></b><b><span style="font-family:"Times New Roman",serif;color:black;mso-ligatures:standardcontextual"><o:p></o:p></span></b></p>
<p class="MsoNormal" style="margin-bottom:6.0pt;text-autospace:none"><b><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">Patricia Foong
</span></b><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual"><br>
Senior Global Account Coordinator<br>
Ricoh Global Services Greater Asia Pacific<br>
Business Operation Division<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-bottom:6.0pt;text-autospace:none"><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">Mobile Phone : +6016 410 4493<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-bottom:12.0pt;text-autospace:none"><u><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#0070C0;mso-ligatures:standardcontextual"><a href="mailto:patricia.foong@ricoh.com.my"><span style="color:#0070C0">patricia.foong@ricoh.com.my</span></a></span></u><b><span style="font-size:11.0pt;color:#2F5496;mso-ligatures:standardcontextual"><o:p></o:p></span></b></p>
<p class="MsoNormal" style="margin-bottom:6.0pt;text-autospace:none"><b><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">RICOH (Malaysia) Sdn Bhd (10078-W)</span></b><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">
<o:p></o:p></span></p>
<p class="MsoNormal" style="text-autospace:none"><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">UG-D6, Level Upper Ground,<o:p></o:p></span></p>
<p class="MsoNormal" style="text-autospace:none"><span lang="DE" style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">Utropolis Suites 2, Jalan Kontraktor U1/14,<o:p></o:p></span></p>
<p class="MsoNormal" style="text-autospace:none"><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">40150 Shah Alam, Selangor,<o:p></o:p></span></p>
<p class="MsoNormal" style="text-autospace:none"><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">Malaysia.<o:p></o:p></span></p>
<p class="MsoNormal" style="line-height:105%"><span style="font-size:11.0pt;line-height:105%;font-family:"Arial",sans-serif;color:#666666;mso-ligatures:standardcontextual"><o:p> </o:p></span></p>
<p class="MsoNormal" style="line-height:105%"><span style="font-size:11.0pt;line-height:105%;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">Service Hotline: 1300 88 8228<o:p></o:p></span></p>
<p class="MsoNormal" style="line-height:105%"><span style="font-size:11.0pt;line-height:105%;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">Website:</span><span style="font-size:11.0pt;line-height:105%;font-family:"Arial",sans-serif;color:#666666;mso-ligatures:standardcontextual">
</span><span style="font-size:11.0pt;line-height:105%;font-family:"Arial",sans-serif;color:black;mso-ligatures:standardcontextual"><a href="http://www.ricoh.com.my/"><span style="color:blue">www.ricoh.com.my</span></a><o:p></o:p></span></p>
<p class="MsoNormal" style="margin-bottom:6.0pt;text-autospace:none"><u><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:blue;mso-ligatures:standardcontextual"><o:p><span style="text-decoration:none"> </span></o:p></span></u></p>
<p class="MsoNormal" style="line-height:105%"><a href="https://www.ricoh.com.my/"><span style="font-size:11.0pt;line-height:105%;color:black;text-decoration:none"><img border="0" width="599" height="184" style="width:6.2395in;height:1.9166in" id="Picture_x0020_36" src="cid:image002.jpg@01DA0CB9.502165A0"></span></a><span style="font-size:11.0pt;line-height:105%;color:black;mso-ligatures:standardcontextual"><o:p></o:p></span></p>
<p class="MsoNormal" style="line-height:105%"><span style="font-size:11.0pt;line-height:105%;color:black;mso-ligatures:standardcontextual"><o:p> </o:p></span></p>
<p class="MsoNormal"><i><span style="font-size:9.0pt;color:#3F621F;mso-ligatures:standardcontextual">This message together with any attachments is confidential and intended solely for the person or entity to whom it is addressed. It contains information that
is confidential and that may be legally privileged. If you are not the intended recipient (or if you have received this message in error), please notify the sender immediately by replying to this message and delete this e-mail (and any other record of it)
from your system. Please do not copy or use it for any purpose. Recipient is advised to check this email and any attachments for the presence of trojans or viruses. The company accepts no liability for any damage caused by any virus transmitted by this email.<o:p></o:p></span></i></p>
</div>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<div>
<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in">
<p class="MsoNormal"><b><span style="font-size:11.0pt">From:</span></b><span style="font-size:11.0pt"> Soenwono <<a href="mailto:soenwono@moderndatasolusi.com">soenwono@moderndatasolusi.com</a>>
<br>
<b>Sent:</b> Monday, September 25, 2023 2:24 PM<br>
<b>To:</b> Patricia Foong <<a href="mailto:Patricia.Foong@ricoh.com.my">Patricia.Foong@ricoh.com.my</a>>; '#REU-GSK-IMACD' <<a href="mailto:GSK-IMACD@ricoh-europe.com">GSK-IMACD@ricoh-europe.com</a>>; 'RES-BARCELONA-GSK' <<a href="mailto:GSSC.GSK.Support@ricoh.es">GSSC.GSK.Support@ricoh.es</a>><br>
<b>Cc:</b> Erik Reinaldo <<a href="mailto:Erik@moderndatasolusi.com">Erik@moderndatasolusi.com</a>>;
<a href="mailto:idris@moderndatasolusi.com">idris@moderndatasolusi.com</a>; Sara Bulgarelli <<a href="mailto:Sara.Bulgarelli@ricoh-gs.com">Sara.Bulgarelli@ricoh-gs.com</a>>;
<a href="mailto:it.team@moderndatasolusi.com">it.team@moderndatasolusi.com</a>; Henry Sutanto <<a href="mailto:henry.sutanto@moderndatasolusi.com">henry.sutanto@moderndatasolusi.com</a>>;
<a href="mailto:Helpdesk@moderndatasolusi.com">Helpdesk@moderndatasolusi.com</a>;
<a href="mailto:gilang@moderndatasolusi.com">gilang@moderndatasolusi.com</a><br>
<b>Subject:</b> RE: RITM0688734 Tech refresh 4 devices Indonesia Jakarta<o:p></o:p></span></p>
</div>
</div>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><b><u><span style="font-size:11.0pt">Hi Pat,<o:p></o:p></span></u></b></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">Okay noted pat. By the way just checking Will GSSC team push the SLNX for
</span><span style="font-size:10.5pt;font-family:-apple-system">IMC300F (S/N : 3923P651516)</span><span style="font-size:11.0pt">?<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">Thank you. <o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<div>
<p class="MsoNormal"><span style="font-family:"Tahoma",sans-serif">Regards,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Tahoma",sans-serif">Soenwono Suprapto | GMA & Direct Dept Head<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Tahoma",sans-serif">T: +62 21-27937489<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Tahoma",sans-serif">F: +62 21-27937486<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Tahoma",sans-serif">M: +62-87771697791<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Tahoma",sans-serif"><a href="http://www.moderndatasolusi.com/"><span style="color:blue">www.moderndatasolusi.com</span></a><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Tahoma",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><b><u><span style="font-family:"Tahoma",sans-serif">PT MODERN DATA SOLUSI
<o:p></o:p></span></u></b></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><a href="https://goo.gl/maps/ta17fqnTWbL2"><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:black;background:white;text-decoration:none">JL. Sultan Iskandar Muda No. 29, Kebayoran Lama Utara,
Kebayoran Lama - Jakarta Selatan 12240</span></a></span><span style="font-family:"Arial",sans-serif;color:#222222;background:white"><o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="font-size:11.0pt"><img border="0" width="195" height="84" style="width:2.0312in;height:.875in" id="Picture_x0020_35" src="cid:image029.png@01DA0CB9.502165A0"></span><span style="font-family:"Arial",sans-serif;color:#222222;background:white"><o:p></o:p></span></p>
</div>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<div>
<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in">
<p class="MsoNormal"><b><span style="font-size:11.0pt">From:</span></b><span style="font-size:11.0pt"> Patricia Foong <<a href="mailto:Patricia.Foong@ricoh.com.my">Patricia.Foong@ricoh.com.my</a>>
<br>
<b>Sent:</b> 25 September 2023 11:43<br>
<b>To:</b> soenwono <<a href="mailto:soenwono@moderndatasolusi.com">soenwono@moderndatasolusi.com</a>>; '#REU-GSK-IMACD' <<a href="mailto:GSK-IMACD@ricoh-europe.com">GSK-IMACD@ricoh-europe.com</a>>; 'RES-BARCELONA-GSK' <<a href="mailto:GSSC.GSK.Support@ricoh.es">GSSC.GSK.Support@ricoh.es</a>><br>
<b>Cc:</b> Erik Reinaldo <<a href="mailto:Erik@moderndatasolusi.com">Erik@moderndatasolusi.com</a>>;
<a href="mailto:idris@moderndatasolusi.com">idris@moderndatasolusi.com</a>; Sara Bulgarelli <<a href="mailto:Sara.Bulgarelli@ricoh-gs.com">Sara.Bulgarelli@ricoh-gs.com</a>>;
<a href="mailto:it.team@moderndatasolusi.com">it.team@moderndatasolusi.com</a>; Henry Sutanto <<a href="mailto:henry.sutanto@moderndatasolusi.com">henry.sutanto@moderndatasolusi.com</a>>;
<a href="mailto:Helpdesk@moderndatasolusi.com">Helpdesk@moderndatasolusi.com</a>;
<a href="mailto:gilang@moderndatasolusi.com">gilang@moderndatasolusi.com</a><br>
<b>Subject:</b> RE: RITM0688734 Tech refresh 4 devices Indonesia Jakarta<o:p></o:p></span></p>
</div>
</div>
<p class="MsoNormal"><span lang="EN-ID"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">Dear Sun Sun,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">Thank you for your kind confirmation and reply.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">Please provide the Ricoh model for easy identification :<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">IMC300F (S/N : 3923P651516)</span><span style="font-size:11.0pt"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">And as for MP 305 SPF (G583P550237), understand that networking is not ready by GSK?<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">Please check with local GSK when can the network be ready?<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">Thanks.<o:p></o:p></span></p>
<div>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><b><span style="font-size:11.0pt;font-family:"Times New Roman",serif;color:#3B9B4B;mso-ligatures:standardcontextual;mso-fareast-language:JA">Advance Leave Notice:
</span></b><b><span style="font-size:11.0pt;font-family:"Times New Roman",serif;color:#2F5496;mso-ligatures:standardcontextual;mso-fareast-language:JA">Nil<o:p></o:p></span></b></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><b><span style="font-size:11.0pt;font-family:"Times New Roman",serif;color:#3B9B4B;mso-ligatures:standardcontextual;mso-fareast-language:JA">Public Holiday: </span></b><b><span style="font-size:11.0pt;font-family:"Times New Roman",serif;color:#2F5496;mso-ligatures:standardcontextual;mso-fareast-language:JA">
Nil </span></b><b><span style="font-size:11.0pt;font-family:"Times New Roman",serif;color:#2F5496;mso-fareast-language:JA"><o:p></o:p></span></b></p>
<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Times New Roman",serif;color:#2F5496;mso-ligatures:standardcontextual;mso-fareast-language:JA"><o:p> </o:p></span></b></p>
<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Times New Roman",serif;color:#2F5496;mso-ligatures:standardcontextual;mso-fareast-language:JA"><o:p> </o:p></span></b></p>
<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual"><o:p> </o:p></span></b></p>
<p class="MsoNormal" style="margin-bottom:6.0pt;text-autospace:none"><b><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">Thank you.</span></b><b><span style="font-family:"Times New Roman",serif;color:black;mso-ligatures:standardcontextual"><o:p></o:p></span></b></p>
<p class="MsoNormal" style="margin-bottom:6.0pt;text-autospace:none"><b><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">Patricia Foong
</span></b><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual"><br>
Senior Global Account Coordinator<br>
Ricoh Global Services Greater Asia Pacific<br>
Business Operation Division<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-bottom:6.0pt;text-autospace:none"><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">Mobile Phone : +6016 410 4493<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-bottom:12.0pt;text-autospace:none"><u><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#0070C0;mso-ligatures:standardcontextual"><a href="mailto:patricia.foong@ricoh.com.my"><span style="color:#0070C0">patricia.foong@ricoh.com.my</span></a></span></u><b><span style="font-size:11.0pt;color:#2F5496;mso-ligatures:standardcontextual"><o:p></o:p></span></b></p>
<p class="MsoNormal" style="margin-bottom:6.0pt;text-autospace:none"><b><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">RICOH (Malaysia) Sdn Bhd (10078-W)</span></b><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">
<o:p></o:p></span></p>
<p class="MsoNormal" style="text-autospace:none"><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">UG-D6, Level Upper Ground,<o:p></o:p></span></p>
<p class="MsoNormal" style="text-autospace:none"><span lang="DE" style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">Utropolis Suites 2, Jalan Kontraktor U1/14,<o:p></o:p></span></p>
<p class="MsoNormal" style="text-autospace:none"><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">40150 Shah Alam, Selangor,<o:p></o:p></span></p>
<p class="MsoNormal" style="text-autospace:none"><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">Malaysia.<o:p></o:p></span></p>
<p class="MsoNormal" style="line-height:105%"><span style="font-size:11.0pt;line-height:105%;font-family:"Arial",sans-serif;color:#666666;mso-ligatures:standardcontextual"><o:p> </o:p></span></p>
<p class="MsoNormal" style="line-height:105%"><span style="font-size:11.0pt;line-height:105%;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">Service Hotline: 1300 88 8228<o:p></o:p></span></p>
<p class="MsoNormal" style="line-height:105%"><span style="font-size:11.0pt;line-height:105%;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">Website:</span><span style="font-size:11.0pt;line-height:105%;font-family:"Arial",sans-serif;color:#666666;mso-ligatures:standardcontextual">
</span><span style="font-size:11.0pt;line-height:105%;font-family:"Arial",sans-serif;color:black;mso-ligatures:standardcontextual"><a href="http://www.ricoh.com.my/"><span style="color:blue">www.ricoh.com.my</span></a><o:p></o:p></span></p>
<p class="MsoNormal" style="margin-bottom:6.0pt;text-autospace:none"><u><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:blue;mso-ligatures:standardcontextual"><o:p><span style="text-decoration:none"> </span></o:p></span></u></p>
<p class="MsoNormal" style="line-height:105%"><a href="https://www.ricoh.com.my/"><span style="font-size:11.0pt;line-height:105%;color:black;text-decoration:none"><img border="0" width="599" height="184" style="width:6.2395in;height:1.9166in" id="Picture_x0020_34" src="cid:image002.jpg@01DA0CB9.502165A0"></span></a><span style="font-size:11.0pt;line-height:105%;color:black;mso-ligatures:standardcontextual"><o:p></o:p></span></p>
<p class="MsoNormal" style="line-height:105%"><span style="font-size:11.0pt;line-height:105%;color:black;mso-ligatures:standardcontextual"><o:p> </o:p></span></p>
<p class="MsoNormal"><i><span style="font-size:9.0pt;color:#3F621F;mso-ligatures:standardcontextual">This message together with any attachments is confidential and intended solely for the person or entity to whom it is addressed. It contains information that
is confidential and that may be legally privileged. If you are not the intended recipient (or if you have received this message in error), please notify the sender immediately by replying to this message and delete this e-mail (and any other record of it)
from your system. Please do not copy or use it for any purpose. Recipient is advised to check this email and any attachments for the presence of trojans or viruses. The company accepts no liability for any damage caused by any virus transmitted by this email.<o:p></o:p></span></i></p>
</div>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<div>
<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in">
<p class="MsoNormal"><b><span style="font-size:11.0pt">From:</span></b><span style="font-size:11.0pt"> Soenwono <<a href="mailto:soenwono@moderndatasolusi.com">soenwono@moderndatasolusi.com</a>>
<br>
<b>Sent:</b> Monday, September 25, 2023 11:23 AM<br>
<b>To:</b> Patricia Foong <<a href="mailto:Patricia.Foong@ricoh.com.my">Patricia.Foong@ricoh.com.my</a>>; '#REU-GSK-IMACD' <<a href="mailto:GSK-IMACD@ricoh-europe.com">GSK-IMACD@ricoh-europe.com</a>>; 'RES-BARCELONA-GSK' <<a href="mailto:GSSC.GSK.Support@ricoh.es">GSSC.GSK.Support@ricoh.es</a>><br>
<b>Cc:</b> Erik Reinaldo <<a href="mailto:Erik@moderndatasolusi.com">Erik@moderndatasolusi.com</a>>;
<a href="mailto:idris@moderndatasolusi.com">idris@moderndatasolusi.com</a>; Sara Bulgarelli <<a href="mailto:Sara.Bulgarelli@ricoh-gs.com">Sara.Bulgarelli@ricoh-gs.com</a>>;
<a href="mailto:it.team@moderndatasolusi.com">it.team@moderndatasolusi.com</a>; Henry Sutanto <<a href="mailto:henry.sutanto@moderndatasolusi.com">henry.sutanto@moderndatasolusi.com</a>>;
<a href="mailto:Helpdesk@moderndatasolusi.com">Helpdesk@moderndatasolusi.com</a>;
<a href="mailto:gilang@moderndatasolusi.com">gilang@moderndatasolusi.com</a><br>
<b>Subject:</b> RE: RITM0688734 Tech refresh 4 devices Indonesia Jakarta<o:p></o:p></span></p>
</div>
</div>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><b><u><span style="font-size:11.0pt">Hi Patricia,<o:p></o:p></span></u></b></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">JAKMFP004 installation is completed and user can do a direct printing now<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">Thank you. <o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<div>
<p class="MsoNormal"><span style="font-family:"Tahoma",sans-serif">Regards,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Tahoma",sans-serif">Soenwono Suprapto | GMA & Direct Dept Head<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Tahoma",sans-serif">T: +62 21-27937489<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Tahoma",sans-serif">F: +62 21-27937486<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Tahoma",sans-serif">M: +62-87771697791<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Tahoma",sans-serif"><a href="http://www.moderndatasolusi.com/"><span style="color:blue">www.moderndatasolusi.com</span></a><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Tahoma",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><b><u><span style="font-family:"Tahoma",sans-serif">PT MODERN DATA SOLUSI
<o:p></o:p></span></u></b></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><a href="https://goo.gl/maps/ta17fqnTWbL2"><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:black;background:white;text-decoration:none">JL. Sultan Iskandar Muda No. 29, Kebayoran Lama Utara,
Kebayoran Lama - Jakarta Selatan 12240</span></a></span><span style="font-family:"Arial",sans-serif;color:#222222;background:white"><o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="font-size:11.0pt"><img border="0" width="195" height="84" style="width:2.0312in;height:.875in" id="Picture_x0020_33" src="cid:image029.png@01DA0CB9.502165A0"></span><span style="font-family:"Arial",sans-serif;color:#222222;background:white"><o:p></o:p></span></p>
</div>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<div>
<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in">
<p class="MsoNormal"><b><span style="font-size:11.0pt">From:</span></b><span style="font-size:11.0pt"> Patricia Foong <<a href="mailto:Patricia.Foong@ricoh.com.my">Patricia.Foong@ricoh.com.my</a>>
<br>
<b>Sent:</b> 25 September 2023 8:01<br>
<b>To:</b> soenwono <<a href="mailto:soenwono@moderndatasolusi.com">soenwono@moderndatasolusi.com</a>>; '#REU-GSK-IMACD' <<a href="mailto:GSK-IMACD@ricoh-europe.com">GSK-IMACD@ricoh-europe.com</a>>; 'RES-BARCELONA-GSK' <<a href="mailto:GSSC.GSK.Support@ricoh.es">GSSC.GSK.Support@ricoh.es</a>><br>
<b>Cc:</b> Erik Reinaldo <<a href="mailto:Erik@moderndatasolusi.com">Erik@moderndatasolusi.com</a>>;
<a href="mailto:idris@moderndatasolusi.com">idris@moderndatasolusi.com</a>; Sara Bulgarelli <<a href="mailto:Sara.Bulgarelli@ricoh-gs.com">Sara.Bulgarelli@ricoh-gs.com</a>>;
<a href="mailto:it.team@moderndatasolusi.com">it.team@moderndatasolusi.com</a>; Henry Sutanto <<a href="mailto:henry.sutanto@moderndatasolusi.com">henry.sutanto@moderndatasolusi.com</a>>;
<a href="mailto:Helpdesk@moderndatasolusi.com">Helpdesk@moderndatasolusi.com</a><br>
<b>Subject:</b> RE: RITM0688734 Tech refresh 4 devices Indonesia Jakarta<o:p></o:p></span></p>
</div>
</div>
<p class="MsoNormal"><span lang="EN-ID"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">Dear Sun Sun and Henry, good morning.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">Can you please confirm that installation completed and printers are working under direct printing now?<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">Thanks.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<div>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><b><span style="font-size:11.0pt;font-family:"Times New Roman",serif;color:#3B9B4B;mso-ligatures:standardcontextual;mso-fareast-language:JA">Advance Leave Notice:
</span></b><b><span style="font-size:11.0pt;font-family:"Times New Roman",serif;color:#2F5496;mso-ligatures:standardcontextual;mso-fareast-language:JA">Nil<o:p></o:p></span></b></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><b><span style="font-size:11.0pt;font-family:"Times New Roman",serif;color:#3B9B4B;mso-ligatures:standardcontextual;mso-fareast-language:JA">Public Holiday: </span></b><b><span style="font-size:11.0pt;font-family:"Times New Roman",serif;color:#2F5496;mso-ligatures:standardcontextual;mso-fareast-language:JA">
Nil </span></b><b><span style="font-size:11.0pt;font-family:"Times New Roman",serif;color:#2F5496;mso-fareast-language:JA"><o:p></o:p></span></b></p>
<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Times New Roman",serif;color:#2F5496;mso-ligatures:standardcontextual;mso-fareast-language:JA"><o:p> </o:p></span></b></p>
<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Times New Roman",serif;color:#2F5496;mso-ligatures:standardcontextual;mso-fareast-language:JA"><o:p> </o:p></span></b></p>
<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual"><o:p> </o:p></span></b></p>
<p class="MsoNormal" style="margin-bottom:6.0pt;text-autospace:none"><b><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">Thank you.</span></b><b><span style="font-family:"Times New Roman",serif;color:black;mso-ligatures:standardcontextual"><o:p></o:p></span></b></p>
<p class="MsoNormal" style="margin-bottom:6.0pt;text-autospace:none"><b><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">Patricia Foong
</span></b><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual"><br>
Senior Global Account Coordinator<br>
Ricoh Global Services Greater Asia Pacific<br>
Business Operation Division<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-bottom:6.0pt;text-autospace:none"><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">Mobile Phone : +6016 410 4493<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-bottom:12.0pt;text-autospace:none"><u><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#0070C0;mso-ligatures:standardcontextual"><a href="mailto:patricia.foong@ricoh.com.my"><span style="color:#0070C0">patricia.foong@ricoh.com.my</span></a></span></u><b><span style="font-size:11.0pt;color:#2F5496;mso-ligatures:standardcontextual"><o:p></o:p></span></b></p>
<p class="MsoNormal" style="margin-bottom:6.0pt;text-autospace:none"><b><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">RICOH (Malaysia) Sdn Bhd (10078-W)</span></b><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">
<o:p></o:p></span></p>
<p class="MsoNormal" style="text-autospace:none"><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">UG-D6, Level Upper Ground,<o:p></o:p></span></p>
<p class="MsoNormal" style="text-autospace:none"><span lang="DE" style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">Utropolis Suites 2, Jalan Kontraktor U1/14,<o:p></o:p></span></p>
<p class="MsoNormal" style="text-autospace:none"><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">40150 Shah Alam, Selangor,<o:p></o:p></span></p>
<p class="MsoNormal" style="text-autospace:none"><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">Malaysia.<o:p></o:p></span></p>
<p class="MsoNormal" style="line-height:105%"><span style="font-size:11.0pt;line-height:105%;font-family:"Arial",sans-serif;color:#666666;mso-ligatures:standardcontextual"><o:p> </o:p></span></p>
<p class="MsoNormal" style="line-height:105%"><span style="font-size:11.0pt;line-height:105%;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">Service Hotline: 1300 88 8228<o:p></o:p></span></p>
<p class="MsoNormal" style="line-height:105%"><span style="font-size:11.0pt;line-height:105%;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">Website:</span><span style="font-size:11.0pt;line-height:105%;font-family:"Arial",sans-serif;color:#666666;mso-ligatures:standardcontextual">
</span><span style="font-size:11.0pt;line-height:105%;font-family:"Arial",sans-serif;color:black;mso-ligatures:standardcontextual"><a href="http://www.ricoh.com.my/"><span style="color:blue">www.ricoh.com.my</span></a><o:p></o:p></span></p>
<p class="MsoNormal" style="margin-bottom:6.0pt;text-autospace:none"><u><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:blue;mso-ligatures:standardcontextual"><o:p><span style="text-decoration:none"> </span></o:p></span></u></p>
<p class="MsoNormal" style="line-height:105%"><a href="https://www.ricoh.com.my/"><span style="font-size:11.0pt;line-height:105%;color:black;text-decoration:none"><img border="0" width="599" height="184" style="width:6.2395in;height:1.9166in" id="Picture_x0020_71" src="cid:image002.jpg@01DA0CB9.502165A0"></span></a><span style="font-size:11.0pt;line-height:105%;color:black;mso-ligatures:standardcontextual"><o:p></o:p></span></p>
<p class="MsoNormal" style="line-height:105%"><span style="font-size:11.0pt;line-height:105%;color:black;mso-ligatures:standardcontextual"><o:p> </o:p></span></p>
<p class="MsoNormal"><i><span style="font-size:9.0pt;color:#3F621F;mso-ligatures:standardcontextual">This message together with any attachments is confidential and intended solely for the person or entity to whom it is addressed. It contains information that
is confidential and that may be legally privileged. If you are not the intended recipient (or if you have received this message in error), please notify the sender immediately by replying to this message and delete this e-mail (and any other record of it)
from your system. Please do not copy or use it for any purpose. Recipient is advised to check this email and any attachments for the presence of trojans or viruses. The company accepts no liability for any damage caused by any virus transmitted by this email.<o:p></o:p></span></i></p>
</div>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<div>
<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in">
<p class="MsoNormal"><b><span style="font-size:11.0pt">From:</span></b><span style="font-size:11.0pt"> Soenwono <<a href="mailto:soenwono@moderndatasolusi.com">soenwono@moderndatasolusi.com</a>>
<br>
<b>Sent:</b> Sunday, September 24, 2023 10:06 PM<br>
<b>To:</b> Patricia Foong <<a href="mailto:Patricia.Foong@ricoh.com.my">Patricia.Foong@ricoh.com.my</a>>; '#REU-GSK-IMACD' <<a href="mailto:GSK-IMACD@ricoh-europe.com">GSK-IMACD@ricoh-europe.com</a>>; 'RES-BARCELONA-GSK' <<a href="mailto:GSSC.GSK.Support@ricoh.es">GSSC.GSK.Support@ricoh.es</a>><br>
<b>Cc:</b> Erik Reinaldo <<a href="mailto:Erik@moderndatasolusi.com">Erik@moderndatasolusi.com</a>>;
<a href="mailto:idris@moderndatasolusi.com">idris@moderndatasolusi.com</a>; Sara Bulgarelli <<a href="mailto:Sara.Bulgarelli@ricoh-gs.com">Sara.Bulgarelli@ricoh-gs.com</a>>;
<a href="mailto:it.team@moderndatasolusi.com">it.team@moderndatasolusi.com</a>; Henry Sutanto <<a href="mailto:henry.sutanto@moderndatasolusi.com">henry.sutanto@moderndatasolusi.com</a>>;
<a href="mailto:Helpdesk@moderndatasolusi.com">Helpdesk@moderndatasolusi.com</a><br>
<b>Subject:</b> RE: RITM0688734 Tech refresh 4 devices Indonesia Jakarta<o:p></o:p></span></p>
</div>
</div>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><b><u><span style="font-size:11.0pt">Hi Pat,<o:p></o:p></span></u></b></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">Sorry for our careless in card reader order. We have settled it immediately and expecting the vendor to delivery the card reader by next week. once we receive it, we will install it immediately.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">Thank you.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<div>
<p class="MsoNormal"><span style="font-family:"Tahoma",sans-serif">Regards,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Tahoma",sans-serif">Soenwono Suprapto | GMA & Direct Dept Head<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Tahoma",sans-serif">T: +62 21-27937489<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Tahoma",sans-serif">F: +62 21-27937486<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Tahoma",sans-serif">M: +62-87771697791<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Tahoma",sans-serif"><a href="http://www.moderndatasolusi.com/"><span style="color:blue">www.moderndatasolusi.com</span></a><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Tahoma",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><b><u><span style="font-family:"Tahoma",sans-serif">PT MODERN DATA SOLUSI
<o:p></o:p></span></u></b></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><a href="https://goo.gl/maps/ta17fqnTWbL2"><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:black;background:white;text-decoration:none">JL. Sultan Iskandar Muda No. 29, Kebayoran Lama Utara,
Kebayoran Lama - Jakarta Selatan 12240</span></a></span><span style="font-family:"Arial",sans-serif;color:#222222;background:white"><o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="font-size:11.0pt"><img border="0" width="195" height="84" style="width:2.0312in;height:.875in" id="Picture_x0020_31" src="cid:image029.png@01DA0CB9.502165A0"></span><span style="font-family:"Arial",sans-serif;color:#222222;background:white"><o:p></o:p></span></p>
</div>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<div>
<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in">
<p class="MsoNormal"><b><span style="font-size:11.0pt">From:</span></b><span style="font-size:11.0pt"> Patricia Foong <<a href="mailto:Patricia.Foong@ricoh.com.my">Patricia.Foong@ricoh.com.my</a>>
<br>
<b>Sent:</b> 21 September 2023 12:41<br>
<b>To:</b> soenwono <<a href="mailto:soenwono@moderndatasolusi.com">soenwono@moderndatasolusi.com</a>>; '#REU-GSK-IMACD' <<a href="mailto:GSK-IMACD@ricoh-europe.com">GSK-IMACD@ricoh-europe.com</a>>; 'RES-BARCELONA-GSK' <<a href="mailto:GSSC.GSK.Support@ricoh.es">GSSC.GSK.Support@ricoh.es</a>><br>
<b>Cc:</b> Erik Reinaldo <<a href="mailto:Erik@moderndatasolusi.com">Erik@moderndatasolusi.com</a>>;
<a href="mailto:idris@moderndatasolusi.com">idris@moderndatasolusi.com</a>; Sara Bulgarelli <<a href="mailto:Sara.Bulgarelli@ricoh-gs.com">Sara.Bulgarelli@ricoh-gs.com</a>>;
<a href="mailto:it.team@moderndatasolusi.com">it.team@moderndatasolusi.com</a>; Henry Sutanto <<a href="mailto:henry.sutanto@moderndatasolusi.com">henry.sutanto@moderndatasolusi.com</a>>;
<a href="mailto:Helpdesk@moderndatasolusi.com">Helpdesk@moderndatasolusi.com</a><br>
<b>Subject:</b> RE: RITM0688734 Tech refresh 4 devices Indonesia Jakarta<o:p></o:p></span></p>
</div>
</div>
<p class="MsoNormal"><span lang="EN-ID"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">Dear Sun Sun , good day.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">Please confirm if card reader is ordered for these IMAC-D? It seems that you did not?<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">This IMAC-D is pending for a year and if today, on the installation date and you tell me that card readers has not been ordered…I am really speechless as it is clearly stated in the W/O what needs to be ordered.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">Do you expect customer to use directly printing?
<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">We would expect PTM to procure the card reader IMMEDIATELY and inform local customer and RGS on the delivery date of card reader via email with RGS in cc.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;background:aqua;mso-highlight:aqua">I am not sure if the existing devices that needs to be disposal, the card reader can be use onto the new devices.</span><span style="font-size:11.0pt"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">Dear <a id="OWAAM4DEA7C32FAED41F69D27BCD06F0E170D" href="mailto:GSSC.GSK.Support@ricoh.es">
<span style="font-family:"Calibri",sans-serif;text-decoration:none">@'RES-BARCELONA-GSK'</span></a>,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">Are you able to advise on the above in
<span style="background:aqua;mso-highlight:aqua">BLUE</span> as we wish to find a workaround plan for now.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">Below is the current 2 devices are to be replaced with IM C6000LT.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="136" style="width:102.0pt;margin-left:-.15pt;border-collapse:collapse">
<tbody>
<tr style="height:15.0pt">
<td width="136" nowrap="" valign="bottom" style="width:102.0pt;border:solid windowtext 1.0pt;padding:0in 5.4pt 0in 5.4pt;height:15.0pt">
<p class="MsoNormal" align="center" style="text-align:center"><span style="font-size:11.0pt;color:black">MP 5002<o:p></o:p></span></p>
</td>
</tr>
<tr style="height:15.0pt">
<td width="136" nowrap="" valign="bottom" style="width:102.0pt;border:solid windowtext 1.0pt;border-top:none;padding:0in 5.4pt 0in 5.4pt;height:15.0pt">
<p class="MsoNormal" align="center" style="text-align:center"><span style="font-size:11.0pt;color:black">MP C3503<o:p></o:p></span></p>
</td>
</tr>
</tbody>
</table>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><img border="0" width="972" height="193" style="width:10.125in;height:2.0104in" id="Picture_x0020_32" src="cid:image052.png@01DA0CB9.502165A0"><span style="font-size:11.0pt"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">Thank you.<o:p></o:p></span></p>
<div>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><b><span style="font-size:11.0pt;font-family:"Times New Roman",serif;color:#3B9B4B;mso-ligatures:standardcontextual;mso-fareast-language:JA">Advance Leave Notice:
</span></b><b><span style="font-size:11.0pt;font-family:"Times New Roman",serif;color:#2F5496;mso-ligatures:standardcontextual;mso-fareast-language:JA">Nil<o:p></o:p></span></b></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><b><span style="font-size:11.0pt;font-family:"Times New Roman",serif;color:#3B9B4B;mso-ligatures:standardcontextual;mso-fareast-language:JA">Public Holiday: </span></b><b><span style="font-size:11.0pt;font-family:"Times New Roman",serif;color:#2F5496;mso-ligatures:standardcontextual;mso-fareast-language:JA">
Nil </span></b><b><span style="font-size:11.0pt;font-family:"Times New Roman",serif;color:#2F5496;mso-fareast-language:JA"><o:p></o:p></span></b></p>
<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Times New Roman",serif;color:#2F5496;mso-ligatures:standardcontextual;mso-fareast-language:JA"><o:p> </o:p></span></b></p>
<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Times New Roman",serif;color:#2F5496;mso-ligatures:standardcontextual;mso-fareast-language:JA"><o:p> </o:p></span></b></p>
<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual"><o:p> </o:p></span></b></p>
<p class="MsoNormal" style="margin-bottom:6.0pt;text-autospace:none"><b><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">Thank you.</span></b><b><span style="font-family:"Times New Roman",serif;color:black;mso-ligatures:standardcontextual"><o:p></o:p></span></b></p>
<p class="MsoNormal" style="margin-bottom:6.0pt;text-autospace:none"><b><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">Patricia Foong
</span></b><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual"><br>
Senior Global Account Coordinator<br>
Ricoh Global Services Greater Asia Pacific<br>
Business Operation Division<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-bottom:6.0pt;text-autospace:none"><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">Mobile Phone : +6016 410 4493<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-bottom:12.0pt;text-autospace:none"><u><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#0070C0;mso-ligatures:standardcontextual"><a href="mailto:patricia.foong@ricoh.com.my"><span style="color:#0070C0">patricia.foong@ricoh.com.my</span></a></span></u><b><span style="font-size:11.0pt;color:#2F5496;mso-ligatures:standardcontextual"><o:p></o:p></span></b></p>
<p class="MsoNormal" style="margin-bottom:6.0pt;text-autospace:none"><b><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">RICOH (Malaysia) Sdn Bhd (10078-W)</span></b><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">
<o:p></o:p></span></p>
<p class="MsoNormal" style="text-autospace:none"><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">UG-D6, Level Upper Ground,<o:p></o:p></span></p>
<p class="MsoNormal" style="text-autospace:none"><span lang="DE" style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">Utropolis Suites 2, Jalan Kontraktor U1/14,<o:p></o:p></span></p>
<p class="MsoNormal" style="text-autospace:none"><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">40150 Shah Alam, Selangor,<o:p></o:p></span></p>
<p class="MsoNormal" style="text-autospace:none"><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">Malaysia.<o:p></o:p></span></p>
<p class="MsoNormal" style="line-height:105%"><span style="font-size:11.0pt;line-height:105%;font-family:"Arial",sans-serif;color:#666666;mso-ligatures:standardcontextual"><o:p> </o:p></span></p>
<p class="MsoNormal" style="line-height:105%"><span style="font-size:11.0pt;line-height:105%;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">Service Hotline: 1300 88 8228<o:p></o:p></span></p>
<p class="MsoNormal" style="line-height:105%"><span style="font-size:11.0pt;line-height:105%;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">Website:</span><span style="font-size:11.0pt;line-height:105%;font-family:"Arial",sans-serif;color:#666666;mso-ligatures:standardcontextual">
</span><span style="font-size:11.0pt;line-height:105%;font-family:"Arial",sans-serif;color:black;mso-ligatures:standardcontextual"><a href="http://www.ricoh.com.my/"><span style="color:blue">www.ricoh.com.my</span></a><o:p></o:p></span></p>
<p class="MsoNormal" style="margin-bottom:6.0pt;text-autospace:none"><u><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:blue;mso-ligatures:standardcontextual"><o:p><span style="text-decoration:none"> </span></o:p></span></u></p>
<p class="MsoNormal" style="line-height:105%"><a href="https://www.ricoh.com.my/"><span style="font-size:11.0pt;line-height:105%;color:black;text-decoration:none"><img border="0" width="599" height="184" style="width:6.2395in;height:1.9166in" id="Picture_x0020_29" src="cid:image002.jpg@01DA0CB9.502165A0"></span></a><span style="font-size:11.0pt;line-height:105%;color:black;mso-ligatures:standardcontextual"><o:p></o:p></span></p>
<p class="MsoNormal" style="line-height:105%"><span style="font-size:11.0pt;line-height:105%;color:black;mso-ligatures:standardcontextual"><o:p> </o:p></span></p>
<p class="MsoNormal"><i><span style="font-size:9.0pt;color:#3F621F;mso-ligatures:standardcontextual">This message together with any attachments is confidential and intended solely for the person or entity to whom it is addressed. It contains information that
is confidential and that may be legally privileged. If you are not the intended recipient (or if you have received this message in error), please notify the sender immediately by replying to this message and delete this e-mail (and any other record of it)
from your system. Please do not copy or use it for any purpose. Recipient is advised to check this email and any attachments for the presence of trojans or viruses. The company accepts no liability for any damage caused by any virus transmitted by this email.<o:p></o:p></span></i></p>
</div>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<div>
<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in">
<p class="MsoNormal"><b><span style="font-size:11.0pt">From:</span></b><span style="font-size:11.0pt"> Soenwono <<a href="mailto:soenwono@moderndatasolusi.com">soenwono@moderndatasolusi.com</a>>
<br>
<b>Sent:</b> Thursday, September 21, 2023 12:52 PM<br>
<b>To:</b> Patricia Foong <<a href="mailto:Patricia.Foong@ricoh.com.my">Patricia.Foong@ricoh.com.my</a>>; '#REU-GSK-IMACD' <<a href="mailto:GSK-IMACD@ricoh-europe.com">GSK-IMACD@ricoh-europe.com</a>>; 'RES-BARCELONA-GSK' <<a href="mailto:GSSC.GSK.Support@ricoh.es">GSSC.GSK.Support@ricoh.es</a>><br>
<b>Cc:</b> Erik Reinaldo <<a href="mailto:Erik@moderndatasolusi.com">Erik@moderndatasolusi.com</a>>;
<a href="mailto:idris@moderndatasolusi.com">idris@moderndatasolusi.com</a>; Sara Bulgarelli <<a href="mailto:Sara.Bulgarelli@ricoh-gs.com">Sara.Bulgarelli@ricoh-gs.com</a>>;
<a href="mailto:it.team@moderndatasolusi.com">it.team@moderndatasolusi.com</a>; Henry Sutanto <<a href="mailto:henry.sutanto@moderndatasolusi.com">henry.sutanto@moderndatasolusi.com</a>>;
<a href="mailto:Helpdesk@moderndatasolusi.com">Helpdesk@moderndatasolusi.com</a><br>
<b>Subject:</b> RE: RITM0688734 Tech refresh 4 devices Indonesia Jakarta<o:p></o:p></span></p>
</div>
</div>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><b><u><span style="font-size:11.0pt">Hi ALL,<o:p></o:p></span></u></b></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">Our team is already on GSK site to configure the unit as per buildbook<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">Thank you. <o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<div>
<p class="MsoNormal"><span style="font-family:"Tahoma",sans-serif">Regards,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Tahoma",sans-serif">Soenwono Suprapto | GMA & Direct Dept Head<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Tahoma",sans-serif">T: +62 21-27937489<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Tahoma",sans-serif">F: +62 21-27937486<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Tahoma",sans-serif">M: +62-87771697791<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Tahoma",sans-serif"><a href="http://www.moderndatasolusi.com/"><span style="color:blue">www.moderndatasolusi.com</span></a><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Tahoma",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><b><u><span style="font-family:"Tahoma",sans-serif">PT MODERN DATA SOLUSI
<o:p></o:p></span></u></b></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><a href="https://goo.gl/maps/ta17fqnTWbL2"><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:black;background:white;text-decoration:none">JL. Sultan Iskandar Muda No. 29, Kebayoran Lama Utara,
Kebayoran Lama - Jakarta Selatan 12240</span></a></span><span style="font-family:"Arial",sans-serif;color:#222222;background:white"><o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="font-size:11.0pt"><img border="0" width="195" height="84" style="width:2.0312in;height:.875in" id="Picture_x0020_28" src="cid:image029.png@01DA0CB9.502165A0"></span><span style="font-family:"Arial",sans-serif;color:#222222;background:white"><o:p></o:p></span></p>
</div>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<div>
<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in">
<p class="MsoNormal"><b><span style="font-size:11.0pt">From:</span></b><span style="font-size:11.0pt"> Soenwono <<a href="mailto:soenwono@moderndatasolusi.com">soenwono@moderndatasolusi.com</a>>
<br>
<b>Sent:</b> 18 September 2023 19:09<br>
<b>To:</b> 'Patricia Foong' <<a href="mailto:Patricia.Foong@ricoh.com.my">Patricia.Foong@ricoh.com.my</a>>; '#REU-GSK-IMACD' <<a href="mailto:GSK-IMACD@ricoh-europe.com">GSK-IMACD@ricoh-europe.com</a>>; 'RES-BARCELONA-GSK' <<a href="mailto:GSSC.GSK.Support@ricoh.es">GSSC.GSK.Support@ricoh.es</a>><br>
<b>Cc:</b> erik@moderndatasolusi. com (<a href="mailto:erik@moderndatasolusi.com">erik@moderndatasolusi.com</a>) <<a href="mailto:erik@moderndatasolusi.com">erik@moderndatasolusi.com</a>>; 'idris@moderndatasolusi.com' <<a href="mailto:idris@moderndatasolusi.com">idris@moderndatasolusi.com</a>>;
'Sara Bulgarelli' <<a href="mailto:Sara.Bulgarelli@ricoh-gs.com">Sara.Bulgarelli@ricoh-gs.com</a>>; 'it.team@moderndatasolusi.com' <<a href="mailto:it.team@moderndatasolusi.com">it.team@moderndatasolusi.com</a>>; 'Henry Sutanto' <<a href="mailto:henry.sutanto@moderndatasolusi.com">henry.sutanto@moderndatasolusi.com</a>>;
'Helpdesk@moderndatasolusi.com' <<a href="mailto:Helpdesk@moderndatasolusi.com">Helpdesk@moderndatasolusi.com</a>><br>
<b>Subject:</b> RE: RITM0688734 Tech refresh 4 devices Indonesia Jakarta<o:p></o:p></span></p>
</div>
</div>
<p class="MsoNormal"><span lang="EN-ID"><o:p> </o:p></span></p>
<p class="MsoNormal"><b><span style="font-size:11.0pt">Hi All,<o:p></o:p></span></b></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">There is changes in the schedule, after discuss with local customer, the installation will be done on
<u>Thursday 21 September</u> <o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">Thank you. <o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<div>
<p class="MsoNormal"><span style="font-family:"Tahoma",sans-serif">Regards,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Tahoma",sans-serif">Soenwono Suprapto | GMA & Direct Dept Head<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Tahoma",sans-serif">T: +62 21-27937489<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Tahoma",sans-serif">F: +62 21-27937486<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Tahoma",sans-serif">M: +62-87771697791<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Tahoma",sans-serif"><a href="http://www.moderndatasolusi.com/"><span style="color:blue">www.moderndatasolusi.com</span></a><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Tahoma",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><b><u><span style="font-family:"Tahoma",sans-serif">PT MODERN DATA SOLUSI
<o:p></o:p></span></u></b></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><a href="https://goo.gl/maps/ta17fqnTWbL2"><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:black;background:white;text-decoration:none">JL. Sultan Iskandar Muda No. 29, Kebayoran Lama Utara,
Kebayoran Lama - Jakarta Selatan 12240</span></a></span><span style="font-family:"Arial",sans-serif;color:#222222;background:white"><o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="font-size:11.0pt"><img border="0" width="195" height="84" style="width:2.0312in;height:.875in" id="Picture_x0020_27" src="cid:image029.png@01DA0CB9.502165A0"></span><span style="font-family:"Arial",sans-serif;color:#222222;background:white"><o:p></o:p></span></p>
</div>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<div>
<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in">
<p class="MsoNormal"><b><span style="font-size:11.0pt">From:</span></b><span style="font-size:11.0pt"> Soenwono <<a href="mailto:soenwono@moderndatasolusi.com">soenwono@moderndatasolusi.com</a>>
<br>
<b>Sent:</b> 15 September 2023 16:47<br>
<b>To:</b> 'Patricia Foong' <<a href="mailto:Patricia.Foong@ricoh.com.my">Patricia.Foong@ricoh.com.my</a>>; '#REU-GSK-IMACD' <<a href="mailto:GSK-IMACD@ricoh-europe.com">GSK-IMACD@ricoh-europe.com</a>>; 'RES-BARCELONA-GSK' <<a href="mailto:GSSC.GSK.Support@ricoh.es">GSSC.GSK.Support@ricoh.es</a>><br>
<b>Cc:</b> erik@moderndatasolusi. com (<a href="mailto:erik@moderndatasolusi.com">erik@moderndatasolusi.com</a>) <<a href="mailto:erik@moderndatasolusi.com">erik@moderndatasolusi.com</a>>; 'idris@moderndatasolusi.com' <<a href="mailto:idris@moderndatasolusi.com">idris@moderndatasolusi.com</a>>;
'Sara Bulgarelli' <<a href="mailto:Sara.Bulgarelli@ricoh-gs.com">Sara.Bulgarelli@ricoh-gs.com</a>>; 'it.team@moderndatasolusi.com' <<a href="mailto:it.team@moderndatasolusi.com">it.team@moderndatasolusi.com</a>>; 'Henry Sutanto' <<a href="mailto:henry.sutanto@moderndatasolusi.com">henry.sutanto@moderndatasolusi.com</a>>;
'Helpdesk@moderndatasolusi.com' <<a href="mailto:Helpdesk@moderndatasolusi.com">Helpdesk@moderndatasolusi.com</a>><br>
<b>Subject:</b> RE: RITM0688734 Tech refresh 4 devices Indonesia Jakarta<o:p></o:p></span></p>
</div>
</div>
<p class="MsoNormal"><span lang="EN-ID"><o:p> </o:p></span></p>
<p class="MsoNormal"><b><u><span style="font-size:11.0pt">Hi Pat,<o:p></o:p></span></u></b></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">Please advise the summary action that needs to be taken as below:<o:p></o:p></span></p>
<ul style="margin-top:0in" type="disc">
<li class="MsoListParagraph" style="margin-left:0in;mso-list:l2 level1 lfo3"><span style="font-size:11.0pt">1x MP 305 SPF (G583P550237) & IMC 300F (3923P651516)
<o:p></o:p></span></li><li class="MsoListParagraph" style="margin-left:0in;mso-list:l2 level1 lfo3"><span style="font-size:11.0pt">Following attached build book for the installation<o:p></o:p></span></li><li class="MsoListParagraph" style="margin-left:0in;mso-list:l2 level1 lfo3"><span style="font-size:11.0pt">DO NOT leave the site until you have contacted
<a href="mailto:GSSC.GSK.Support@ricoh.es"><span style="text-decoration:none">@RES-BARCELONA-GSK</span></a> (<a href="mailto:GSSC.GSK.Support@ricoh.es">GSSC.GSK.Support@ricoh.es</a>) via email when device been configured as per buildbook in order for them to
push the solution and ensure that device is completely done, up and running. Do get the user to test print.<o:p></o:p></span></li><li class="MsoListParagraph" style="margin-left:0in;mso-list:l2 level1 lfo3"><span style="font-size:11.0pt">SLNX Product Key is attached.<o:p></o:p></span></li></ul>
<ul style="margin-top:0in" type="disc">
<ul style="margin-top:0in" type="circle">
<li class="MsoListParagraph" style="margin-left:0in;mso-list:l2 level2 lfo3"><i><u><span style="font-size:11.0pt">*Note: The attached Product key belongs to 2 customer (GSK Jakarta & Haleon Pulogadung)<o:p></o:p></span></u></i></li></ul>
</ul>
<ul style="margin-top:0in" type="disc">
<li class="MsoListParagraph" style="margin-left:0in;mso-list:l2 level1 lfo3"><span style="font-size:11.0pt">Network Details to be followed:<i><u><o:p></o:p></u></i></span></li></ul>
<p class="MsoNormal"><img border="0" width="330" height="102" style="width:3.4375in;height:1.0625in" id="Picture_x0020_65" src="cid:image053.jpg@01DA0CB9.502165A0"><img border="0" width="323" height="100" style="width:3.3645in;height:1.0416in" id="Picture_x0020_64" src="cid:image054.jpg@01DA0CB9.502165A0"><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:black"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">Thank you. <o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<div>
<p class="MsoNormal"><span style="font-family:"Tahoma",sans-serif">Regards,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Tahoma",sans-serif">Soenwono Suprapto | GMA & Direct Dept Head<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Tahoma",sans-serif">T: +62 21-27937489<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Tahoma",sans-serif">F: +62 21-27937486<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Tahoma",sans-serif">M: +62-87771697791<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Tahoma",sans-serif"><a href="http://www.moderndatasolusi.com/"><span style="color:blue">www.moderndatasolusi.com</span></a><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Tahoma",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><b><u><span style="font-family:"Tahoma",sans-serif">PT MODERN DATA SOLUSI
<o:p></o:p></span></u></b></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><a href="https://goo.gl/maps/ta17fqnTWbL2"><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:black;background:white;text-decoration:none">JL. Sultan Iskandar Muda No. 29, Kebayoran Lama Utara,
Kebayoran Lama - Jakarta Selatan 12240</span></a></span><span style="font-family:"Arial",sans-serif;color:#222222;background:white"><o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="font-size:11.0pt"><img border="0" width="195" height="84" style="width:2.0312in;height:.875in" id="Picture_x0020_63" src="cid:image029.png@01DA0CB9.502165A0"></span><span style="font-family:"Arial",sans-serif;color:#222222;background:white"><o:p></o:p></span></p>
</div>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<div>
<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in">
<p class="MsoNormal"><b><span style="font-size:11.0pt">From:</span></b><span style="font-size:11.0pt"> Patricia Foong <<a href="mailto:Patricia.Foong@ricoh.com.my">Patricia.Foong@ricoh.com.my</a>>
<br>
<b>Sent:</b> Friday, September 15, 2023 1:41 PM<br>
<b>To:</b> #REU-GSK-IMACD <<a href="mailto:GSK-IMACD@ricoh-europe.com">GSK-IMACD@ricoh-europe.com</a>>; soenwono <<a href="mailto:soenwono@moderndatasolusi.com">soenwono@moderndatasolusi.com</a>>; RES-BARCELONA-GSK <<a href="mailto:GSSC.GSK.Support@ricoh.es">GSSC.GSK.Support@ricoh.es</a>><br>
<b>Cc:</b> <a href="mailto:fitri@moderndatasolusi.com">fitri@moderndatasolusi.com</a>;
<a href="mailto:yan@moderndatasolusi.com">yan@moderndatasolusi.com</a>; <a href="mailto:idris@moderndatasolusi.com">
idris@moderndatasolusi.com</a>; <a href="mailto:ivan.budiman@moderndatasolusi.com">
ivan.budiman@moderndatasolusi.com</a>; 'dedy' <<a href="mailto:dedy@moderndatasolusi.com">dedy@moderndatasolusi.com</a>>; Sara Bulgarelli <<a href="mailto:Sara.Bulgarelli@ricoh-gs.com">Sara.Bulgarelli@ricoh-gs.com</a>><br>
<b>Subject:</b> RE: RITM0688734 Tech refresh 4 devices Indonesia Jakarta<o:p></o:p></span></p>
</div>
</div>
<p class="MsoNormal"><span lang="EN-ID"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">Thanks Justyna for sharing the networking details.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><br>
Dear PTM Team, <o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">I am re-attaching GSK buidbook and please ensure that every single steps are followed.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">DO NOT leave the site until you have contacted
<a id="OWAAMF7D62F784CD94EEEA65654D36853AFD5" href="mailto:GSSC.GSK.Support@ricoh.es">
<span style="font-family:"Calibri",sans-serif;text-decoration:none">@RES-BARCELONA-GSK</span></a> (<a href="mailto:GSSC.GSK.Support@ricoh.es">GSSC.GSK.Support@ricoh.es</a>) via email when device been configured as per buildbook in order for them to push the
solution and ensure that device is completely done, up and running. Do get the user to test print.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">Hope that is clear and do let us if you have any questions.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">Thank you…<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<div>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><b><span style="font-size:11.0pt;font-family:"Times New Roman",serif;color:#3B9B4B;mso-ligatures:standardcontextual;mso-fareast-language:JA">Advance Leave Notice:
</span></b><b><span style="font-size:11.0pt;font-family:"Times New Roman",serif;color:#2F5496;mso-ligatures:standardcontextual;mso-fareast-language:JA">18<sup>th</sup> Sep<o:p></o:p></span></b></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><b><span style="font-size:11.0pt;font-family:"Times New Roman",serif;color:#3B9B4B;mso-ligatures:standardcontextual;mso-fareast-language:JA">Public Holiday: </span></b><b><span style="font-size:11.0pt;font-family:"Times New Roman",serif;color:#2F5496;mso-ligatures:standardcontextual;mso-fareast-language:JA">
Nil </span></b><b><span style="font-size:11.0pt;font-family:"Times New Roman",serif;color:#2F5496;mso-fareast-language:JA"><o:p></o:p></span></b></p>
<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Times New Roman",serif;color:#2F5496;mso-ligatures:standardcontextual;mso-fareast-language:JA"><o:p> </o:p></span></b></p>
<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Times New Roman",serif;color:#2F5496;mso-ligatures:standardcontextual;mso-fareast-language:JA"><o:p> </o:p></span></b></p>
<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual"><o:p> </o:p></span></b></p>
<p class="MsoNormal" style="margin-bottom:6.0pt;text-autospace:none"><b><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">Thank you.</span></b><b><span style="font-family:"Times New Roman",serif;color:black;mso-ligatures:standardcontextual"><o:p></o:p></span></b></p>
<p class="MsoNormal" style="margin-bottom:6.0pt;text-autospace:none"><b><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">Patricia Foong
</span></b><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual"><br>
Senior Global Account Coordinator<br>
Ricoh Global Services Greater Asia Pacific<br>
Business Operation Division<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-bottom:6.0pt;text-autospace:none"><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">Mobile Phone : +6016 410 4493<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-bottom:12.0pt;text-autospace:none"><u><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#0070C0;mso-ligatures:standardcontextual"><a href="mailto:patricia.foong@ricoh.com.my"><span style="color:#0070C0">patricia.foong@ricoh.com.my</span></a></span></u><b><span style="font-size:11.0pt;color:#2F5496;mso-ligatures:standardcontextual"><o:p></o:p></span></b></p>
<p class="MsoNormal" style="margin-bottom:6.0pt;text-autospace:none"><b><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">RICOH (Malaysia) Sdn Bhd (10078-W)</span></b><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">
<o:p></o:p></span></p>
<p class="MsoNormal" style="text-autospace:none"><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">UG-D6, Level Upper Ground,<o:p></o:p></span></p>
<p class="MsoNormal" style="text-autospace:none"><span lang="DE" style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">Utropolis Suites 2, Jalan Kontraktor U1/14,<o:p></o:p></span></p>
<p class="MsoNormal" style="text-autospace:none"><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">40150 Shah Alam, Selangor,<o:p></o:p></span></p>
<p class="MsoNormal" style="text-autospace:none"><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">Malaysia.<o:p></o:p></span></p>
<p class="MsoNormal" style="line-height:105%"><span style="font-size:11.0pt;line-height:105%;font-family:"Arial",sans-serif;color:#666666;mso-ligatures:standardcontextual"><o:p> </o:p></span></p>
<p class="MsoNormal" style="line-height:105%"><span style="font-size:11.0pt;line-height:105%;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">Service Hotline: 1300 88 8228<o:p></o:p></span></p>
<p class="MsoNormal" style="line-height:105%"><span style="font-size:11.0pt;line-height:105%;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">Website:</span><span style="font-size:11.0pt;line-height:105%;font-family:"Arial",sans-serif;color:#666666;mso-ligatures:standardcontextual">
</span><span style="font-size:11.0pt;line-height:105%;font-family:"Arial",sans-serif;color:black;mso-ligatures:standardcontextual"><a href="http://www.ricoh.com.my/"><span style="color:blue">www.ricoh.com.my</span></a><o:p></o:p></span></p>
<p class="MsoNormal" style="margin-bottom:6.0pt;text-autospace:none"><u><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:blue;mso-ligatures:standardcontextual"><o:p><span style="text-decoration:none"> </span></o:p></span></u></p>
<p class="MsoNormal" style="line-height:105%"><a href="https://www.ricoh.com.my/"><span style="font-size:11.0pt;line-height:105%;color:black;text-decoration:none"><img border="0" width="599" height="184" style="width:6.2395in;height:1.9166in" id="Picture_x0020_5" src="cid:image002.jpg@01DA0CB9.502165A0"></span></a><span style="font-size:11.0pt;line-height:105%;color:black;mso-ligatures:standardcontextual"><o:p></o:p></span></p>
<p class="MsoNormal" style="line-height:105%"><span style="font-size:11.0pt;line-height:105%;color:black;mso-ligatures:standardcontextual"><o:p> </o:p></span></p>
<p class="MsoNormal"><i><span style="font-size:9.0pt;color:#3F621F;mso-ligatures:standardcontextual">This message together with any attachments is confidential and intended solely for the person or entity to whom it is addressed. It contains information that
is confidential and that may be legally privileged. If you are not the intended recipient (or if you have received this message in error), please notify the sender immediately by replying to this message and delete this e-mail (and any other record of it)
from your system. Please do not copy or use it for any purpose. Recipient is advised to check this email and any attachments for the presence of trojans or viruses. The company accepts no liability for any damage caused by any virus transmitted by this email.<o:p></o:p></span></i></p>
</div>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<div>
<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in">
<p class="MsoNormal"><b><span style="font-size:11.0pt">From:</span></b><span style="font-size:11.0pt"> #REU-GSK-IMACD <<a href="mailto:GSK-IMACD@ricoh-europe.com">GSK-IMACD@ricoh-europe.com</a>>
<br>
<b>Sent:</b> Friday, September 15, 2023 2:35 PM<br>
<b>To:</b> Patricia Foong <<a href="mailto:Patricia.Foong@ricoh.com.my">Patricia.Foong@ricoh.com.my</a>>; soenwono <<a href="mailto:soenwono@moderndatasolusi.com">soenwono@moderndatasolusi.com</a>>; #REU-GSK-IMACD <<a href="mailto:GSK-IMACD@ricoh-europe.com">GSK-IMACD@ricoh-europe.com</a>><br>
<b>Cc:</b> <a href="mailto:fitri@moderndatasolusi.com">fitri@moderndatasolusi.com</a>;
<a href="mailto:yan@moderndatasolusi.com">yan@moderndatasolusi.com</a>; <a href="mailto:idris@moderndatasolusi.com">
idris@moderndatasolusi.com</a>; <a href="mailto:ivan.budiman@moderndatasolusi.com">
ivan.budiman@moderndatasolusi.com</a>; 'dedy' <<a href="mailto:dedy@moderndatasolusi.com">dedy@moderndatasolusi.com</a>>; Sara Bulgarelli <<a href="mailto:Sara.Bulgarelli@ricoh-gs.com">Sara.Bulgarelli@ricoh-gs.com</a>><br>
<b>Subject:</b> RE: RITM0688734 Tech refresh 4 devices Indonesia Jakarta<o:p></o:p></span></p>
</div>
</div>
<p class="MsoNormal"><o:p> </o:p></p>
<p align="center" style="margin:5.0pt;text-align:center"><span style="color:black">Internal<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<div>
<p class="MsoNormal"><span style="font-size:11.0pt">Hi Patricia,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">Thank you for the update.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">I will inform customer delivery is scheduled for end of next week and will wait Sun Sun to confirm If its 20<sup>th</sup>.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">Networking details attached in the email.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;vertical-align:baseline">
<span lang="EN-GB" style="font-family:"Arial",sans-serif;color:black">Kind regards,<o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;vertical-align:baseline">
<b><span lang="EN-GB" style="font-family:"Arial",sans-serif;color:black">Justyna Szcześniak</span></b><span lang="EN-GB" style="font-family:"Arial",sans-serif"><br>
<span style="color:black">Global Accounts Coordinator</span><br>
<br>
<b><span style="color:black">Ricoh Business Services Polska Sp. z o.o.</span></b><br>
<span style="color:black">Olivia Business Centre</span><br>
<span style="color:black">Al. Grunwaldzka 472C</span><br>
<span style="color:black">80-309</span> Gdansk<br>
<span style="color:black">Poland</span><o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;vertical-align:baseline">
<u><span lang="EN-GB" style="font-family:"Arial",sans-serif;color:#4472C4">justyna.szczesniak</span></u><span lang="PL" style="font-family:"Arial",sans-serif;color:#4472C4"><a href="mailto:Name.surname@ricoh-europe.com" target="_blank"><span lang="EN-GB" style="color:#4472C4">@ricoh-europe.com</span></a></span><span lang="EN-GB" style="font-family:"Arial",sans-serif;color:#4472C4"><br>
<u><a href="http://www.ricoh-europe.com/"><span style="color:#4472C4">www.ricoh-europe.com</span></a></u><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:9.0pt;font-family:"Arial",sans-serif;color:red">Annual leave planned: 14<sup>th</sup> till 24th<sup>th</sup> of July, 2023<o:p></o:p></span></p>
<p class="MsoNormal"><b><span style="font-size:10.5pt;font-family:"Century",serif;color:red"><o:p> </o:p></span></b></p>
<p class="MsoNormal" style="text-autospace:none"><a href="http://www.ricoh-europe.com/"><span lang="EN-GB" style="font-family:"Arial",sans-serif;color:blue;text-decoration:none"><img border="0" width="88" height="31" style="width:.9166in;height:.3229in" id="Picture_x0020_61" src="cid:image030.png@01DA0CB9.502165A0"></span></a><b><span lang="EN-GB" style="font-size:11.0pt;font-family:"Arial",sans-serif"><o:p></o:p></span></b></p>
<p class="MsoNormal"><span lang="EN-GB" style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><a href="http://www.facebook.com/ricoheurope"><span lang="EN-GB" style="font-family:"Arial",sans-serif;color:blue;text-decoration:none"><img border="0" width="23" height="23" style="width:.2395in;height:.2395in" id="Picture_x0020_14" src="cid:image031.png@01DA0CB9.502165A0"></span></a><span lang="EN-GB" style="font-family:"Arial",sans-serif;color:black"> <a href="http://www.twitter.com/ricoheurope"><span style="color:black;text-decoration:none"><img border="0" width="23" height="23" style="width:.2395in;height:.2395in" id="Picture_x0020_23" src="cid:image032.png@01DA0CB9.502165A0"></span><span style="color:black;text-decoration:none"> </span></a> <a href="http://www.youtube.com/ricoheurope"><span style="color:black;text-decoration:none"><img border="0" width="23" height="23" style="width:.2395in;height:.2395in" id="Picture_x0020_24" src="cid:image033.png@01DA0CB9.502165A0"></span><span style="color:black;text-decoration:none"> </span></a> <o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="font-family:"Arial",sans-serif;color:black"><o:p> </o:p></span></p>
<p class="MsoNormal"><i><span lang="EN-GB" style="font-size:8.0pt;mso-fareast-language:JA"><o:p> </o:p></span></i></p>
<p class="MsoNormal"><i><span lang="EN-GB" style="font-size:8.0pt;font-family:"Arial",sans-serif">RICOH Business Services Polska Sp. z o.o. with its registered seat at Al. Grunwaldzka 472, 80-309 Gdańsk, entered into the register of entrepreneurs by the District
Court Gdańsk-Północ in Gdańsk, VII Business Division of the National Court Register under the KRS number: 0000786406, NIP 584-278-50-62, REGON:
</span></i><i><span lang="EN-GB" style="font-size:8.0pt;font-family:"Arial",sans-serif;mso-fareast-language:JA">383735584</span></i><i><span lang="EN-GB" style="font-size:8.0pt;font-family:"Arial",sans-serif"> with share capital in the amount of 10,000.00 PLN.
</span></i><i><span lang="EN-GB" style="font-size:8.0pt;font-family:"Arial",sans-serif;mso-fareast-language:JA">This message and any attachments may contain confidential information for the use of the designated recipients named above. If you are not the intended
recipient, you are hereby notified that you have received this communication in error and that any review, disclosure, dissemination, distribution or copying of it or its contents is strictly prohibited. If you have received this communication in error, please
notify the sender by return e-mail and delete and/or destroy all copies of this communication and any attachments.</span></i><i><span lang="EN-GB" style="font-size:8.0pt;font-family:"Arial",sans-serif"><o:p></o:p></span></i></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<div>
<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in">
<p class="MsoNormal"><b><span style="font-size:11.0pt">From:</span></b><span style="font-size:11.0pt"> Patricia Foong <<a href="mailto:Patricia.Foong@ricoh.com.my">Patricia.Foong@ricoh.com.my</a>>
<br>
<b>Sent:</b> Friday, September 15, 2023 5:35 AM<br>
<b>To:</b> soenwono <<a href="mailto:soenwono@moderndatasolusi.com">soenwono@moderndatasolusi.com</a>>; #REU-GSK-IMACD <<a href="mailto:GSK-IMACD@ricoh-europe.com">GSK-IMACD@ricoh-europe.com</a>><br>
<b>Cc:</b> <a href="mailto:fitri@moderndatasolusi.com">fitri@moderndatasolusi.com</a>;
<a href="mailto:yan@moderndatasolusi.com">yan@moderndatasolusi.com</a>; <a href="mailto:idris@moderndatasolusi.com">
idris@moderndatasolusi.com</a>; <a href="mailto:ivan.budiman@moderndatasolusi.com">
ivan.budiman@moderndatasolusi.com</a>; 'dedy' <<a href="mailto:dedy@moderndatasolusi.com">dedy@moderndatasolusi.com</a>>; Sara Bulgarelli <<a href="mailto:Sara.Bulgarelli@ricoh-gs.com">Sara.Bulgarelli@ricoh-gs.com</a>><br>
<b>Subject:</b> RE: RITM0688734 Tech refresh 4 devices Indonesia Jakarta<o:p></o:p></span></p>
</div>
</div>
<p class="MsoNormal"><o:p> </o:p></p>
<div style="border:solid #FFCACA 1.0pt;padding:12.0pt 12.0pt 12.0pt 12.0pt">
<p style="background:#FFCACA"><span style="font-size:10.0pt;color:black">This message was sent from an external source. Please be careful opening attachments/links or replying to sources you don’t know.</span><o:p></o:p></p>
</div>
<div>
<p class="MsoNormal"><span style="font-size:11.0pt">Dear Sun Sun, good day.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">Can you please confirm :<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">1)What is the delivery date for this IMAC-D?
<b><u>20<sup>th</sup> Sep</u></b> as well? Shipment been delayed from end Aug -> 15<sup>th</sup> Sep and now??<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">2) Have you communicated with the local customer that shipment is delayed and will be delivered next week (if specify the delivery date)?<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">Kindly revert by today (15<sup>th</sup> Sep), before end of business as the same will be shared with the central customer.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">Thanks.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<div>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><b><span style="font-size:11.0pt;font-family:"Times New Roman",serif;color:#3B9B4B;mso-ligatures:standardcontextual;mso-fareast-language:JA">Advance Leave Notice:
</span></b><b><span style="font-size:11.0pt;font-family:"Times New Roman",serif;color:#2F5496;mso-ligatures:standardcontextual;mso-fareast-language:JA">18<sup>th</sup> Sep<o:p></o:p></span></b></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><b><span style="font-size:11.0pt;font-family:"Times New Roman",serif;color:#3B9B4B;mso-ligatures:standardcontextual;mso-fareast-language:JA">Public Holiday: </span></b><b><span style="font-size:11.0pt;font-family:"Times New Roman",serif;color:#2F5496;mso-ligatures:standardcontextual;mso-fareast-language:JA">
Nil </span></b><b><span style="font-size:11.0pt;font-family:"Times New Roman",serif;color:#2F5496;mso-fareast-language:JA"><o:p></o:p></span></b></p>
<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Times New Roman",serif;color:#2F5496;mso-ligatures:standardcontextual;mso-fareast-language:JA"><o:p> </o:p></span></b></p>
<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Times New Roman",serif;color:#2F5496;mso-ligatures:standardcontextual;mso-fareast-language:JA"><o:p> </o:p></span></b></p>
<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual"><o:p> </o:p></span></b></p>
<p class="MsoNormal" style="margin-bottom:6.0pt;text-autospace:none"><b><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">Thank you.</span></b><b><span style="font-family:"Times New Roman",serif;color:black;mso-ligatures:standardcontextual"><o:p></o:p></span></b></p>
<p class="MsoNormal" style="margin-bottom:6.0pt;text-autospace:none"><b><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">Patricia Foong
</span></b><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual"><br>
Senior Global Account Coordinator<br>
Ricoh Global Services Greater Asia Pacific<br>
Business Operation Division<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-bottom:6.0pt;text-autospace:none"><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">Mobile Phone : +6016 410 4493<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-bottom:12.0pt;text-autospace:none"><u><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#0070C0;mso-ligatures:standardcontextual"><a href="mailto:patricia.foong@ricoh.com.my"><span style="color:#0070C0">patricia.foong@ricoh.com.my</span></a></span></u><b><span style="font-size:11.0pt;color:#2F5496;mso-ligatures:standardcontextual"><o:p></o:p></span></b></p>
<p class="MsoNormal" style="margin-bottom:6.0pt;text-autospace:none"><b><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">RICOH (Malaysia) Sdn Bhd (10078-W)</span></b><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">
<o:p></o:p></span></p>
<p class="MsoNormal" style="text-autospace:none"><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">UG-D6, Level Upper Ground,<o:p></o:p></span></p>
<p class="MsoNormal" style="text-autospace:none"><span lang="DE" style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">Utropolis Suites 2, Jalan Kontraktor U1/14,<o:p></o:p></span></p>
<p class="MsoNormal" style="text-autospace:none"><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">40150 Shah Alam, Selangor,<o:p></o:p></span></p>
<p class="MsoNormal" style="text-autospace:none"><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">Malaysia.<o:p></o:p></span></p>
<p class="MsoNormal" style="line-height:105%"><span style="font-size:11.0pt;line-height:105%;font-family:"Arial",sans-serif;color:#666666;mso-ligatures:standardcontextual"><o:p> </o:p></span></p>
<p class="MsoNormal" style="line-height:105%"><span style="font-size:11.0pt;line-height:105%;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">Service Hotline: 1300 88 8228<o:p></o:p></span></p>
<p class="MsoNormal" style="line-height:105%"><span style="font-size:11.0pt;line-height:105%;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">Website:</span><span style="font-size:11.0pt;line-height:105%;font-family:"Arial",sans-serif;color:#666666;mso-ligatures:standardcontextual">
</span><span style="font-size:11.0pt;line-height:105%;font-family:"Arial",sans-serif;color:black;mso-ligatures:standardcontextual"><a href="http://www.ricoh.com.my/"><span style="color:blue">www.ricoh.com.my</span></a><o:p></o:p></span></p>
<p class="MsoNormal" style="margin-bottom:6.0pt;text-autospace:none"><u><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:blue;mso-ligatures:standardcontextual"><o:p><span style="text-decoration:none"> </span></o:p></span></u></p>
<p class="MsoNormal" style="line-height:105%"><a href="https://www.ricoh.com.my/"><span style="font-size:11.0pt;line-height:105%;color:black;text-decoration:none"><img border="0" width="599" height="184" style="width:6.2395in;height:1.9166in" id="Picture_x0020_19" src="cid:image002.jpg@01DA0CB9.502165A0"></span></a><span style="font-size:11.0pt;line-height:105%;color:black;mso-ligatures:standardcontextual"><o:p></o:p></span></p>
<p class="MsoNormal" style="line-height:105%"><span style="font-size:11.0pt;line-height:105%;color:black;mso-ligatures:standardcontextual"><o:p> </o:p></span></p>
<p class="MsoNormal"><i><span style="font-size:9.0pt;color:#3F621F;mso-ligatures:standardcontextual">This message together with any attachments is confidential and intended solely for the person or entity to whom it is addressed. It contains information that
is confidential and that may be legally privileged. If you are not the intended recipient (or if you have received this message in error), please notify the sender immediately by replying to this message and delete this e-mail (and any other record of it)
from your system. Please do not copy or use it for any purpose. Recipient is advised to check this email and any attachments for the presence of trojans or viruses. The company accepts no liability for any damage caused by any virus transmitted by this email.<o:p></o:p></span></i></p>
</div>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<div>
<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in">
<p class="MsoNormal"><b><span style="font-size:11.0pt">From:</span></b><span style="font-size:11.0pt"> Soenwono <<a href="mailto:soenwono@moderndatasolusi.com">soenwono@moderndatasolusi.com</a>>
<br>
<b>Sent:</b> Wednesday, August 30, 2023 6:25 PM<br>
<b>To:</b> Patricia Foong <<a href="mailto:Patricia.Foong@ricoh.com.my">Patricia.Foong@ricoh.com.my</a>>; '#REU-GSK-IMACD' <<a href="mailto:GSK-IMACD@ricoh-europe.com">GSK-IMACD@ricoh-europe.com</a>><br>
<b>Cc:</b> <a href="mailto:fitri@moderndatasolusi.com">fitri@moderndatasolusi.com</a>;
<a href="mailto:yan@moderndatasolusi.com">yan@moderndatasolusi.com</a>; <a href="mailto:idris@moderndatasolusi.com">
idris@moderndatasolusi.com</a>; <a href="mailto:ivan.budiman@moderndatasolusi.com">
ivan.budiman@moderndatasolusi.com</a>; 'dedy' <<a href="mailto:dedy@moderndatasolusi.com">dedy@moderndatasolusi.com</a>>; Sara Bulgarelli <<a href="mailto:Sara.Bulgarelli@ricoh-gs.com">Sara.Bulgarelli@ricoh-gs.com</a>><br>
<b>Subject:</b> RE: RITM0688734 Tech refresh 4 devices Indonesia Jakarta<o:p></o:p></span></p>
</div>
</div>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><span style="font-size:11.0pt">Hi Pat,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">Noted on that pat. Thank you<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<div>
<p class="MsoNormal"><span style="font-family:"Tahoma",sans-serif">Regards,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Tahoma",sans-serif">Soenwono Suprapto | GMA & Direct Dept Head<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Tahoma",sans-serif">T: +62 21-27937489<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Tahoma",sans-serif">F: +62 21-27937486<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Tahoma",sans-serif">M: +62-87771697791<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Tahoma",sans-serif"><a href="http://www.moderndatasolusi.com/"><span style="color:blue">www.moderndatasolusi.com</span></a><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Tahoma",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><b><u><span style="font-family:"Tahoma",sans-serif">PT MODERN DATA SOLUSI
<o:p></o:p></span></u></b></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><a href="https://goo.gl/maps/ta17fqnTWbL2"><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:black;background:white;text-decoration:none">JL. Sultan Iskandar Muda No. 29, Kebayoran Lama Utara,
Kebayoran Lama - Jakarta Selatan 12240</span></a></span><span style="font-family:"Arial",sans-serif;color:#222222;background:white"><o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="font-size:11.0pt"><img border="0" width="195" height="84" style="width:2.0312in;height:.875in" id="Picture_x0020_10" src="cid:image029.png@01DA0CB9.502165A0"></span><span style="font-family:"Arial",sans-serif;color:#222222;background:white"><o:p></o:p></span></p>
</div>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<div>
<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in">
<p class="MsoNormal"><b><span style="font-size:11.0pt">From:</span></b><span style="font-size:11.0pt"> Patricia Foong <<a href="mailto:Patricia.Foong@ricoh.com.my">Patricia.Foong@ricoh.com.my</a>>
<br>
<b>Sent:</b> 30 August 2023 16:58<br>
<b>To:</b> #REU-GSK-IMACD <<a href="mailto:GSK-IMACD@ricoh-europe.com">GSK-IMACD@ricoh-europe.com</a>>; soenwono <<a href="mailto:soenwono@moderndatasolusi.com">soenwono@moderndatasolusi.com</a>><br>
<b>Cc:</b> 'fitri@moderndatasolusi.com' <<a href="mailto:fitri@moderndatasolusi.com">fitri@moderndatasolusi.com</a>>; 'yan@moderndatasolusi.com' <<a href="mailto:yan@moderndatasolusi.com">yan@moderndatasolusi.com</a>>; 'idris@moderndatasolusi.com' <<a href="mailto:idris@moderndatasolusi.com">idris@moderndatasolusi.com</a>>;
'ivan.budiman@moderndatasolusi.com' <<a href="mailto:ivan.budiman@moderndatasolusi.com">ivan.budiman@moderndatasolusi.com</a>>; 'dedy' <<a href="mailto:dedy@moderndatasolusi.com">dedy@moderndatasolusi.com</a>>; Sara Bulgarelli <<a href="mailto:Sara.Bulgarelli@ricoh-gs.com">Sara.Bulgarelli@ricoh-gs.com</a>><br>
<b>Subject:</b> RE: RITM0688734 Tech refresh 4 devices Indonesia Jakarta<o:p></o:p></span></p>
</div>
</div>
<p class="MsoNormal"><span lang="EN-ID"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">Dear Justyna,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">Since this IMACD come with SLNX, I believe Sun Sun has yet to purchase the license which he is supposed to much earlier upon PO receipt from the customer.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">I do not think you want to proceed the delivery without the solution.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">Dear Sun Sun,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">Please order SLNX licenses if you have not done so for this IMAC-D<b>
<span style="background:lime;mso-highlight:lime">without further delay</span></b>.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">Customer is escalating to global team of this long lead time order!!<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">Share the license key and advise on the delivery date by return email before end of this week.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">Dear Pak Idris,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">Please take note that this order has taken for almost ONE year.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">Thanks.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<div>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><b><span style="font-size:11.0pt;font-family:"Times New Roman",serif;color:#3B9B4B;mso-ligatures:standardcontextual;mso-fareast-language:JA">Advance Leave Notice:
</span></b><b><span style="font-size:11.0pt;font-family:"Times New Roman",serif;color:#2F5496;mso-ligatures:standardcontextual;mso-fareast-language:JA">28<sup>th</sup> Jul (2<sup>nd</sup> half) And 28<sup>th</sup> Aug</span></b><b><span style="font-size:11.0pt;font-family:"Times New Roman",serif;color:#2F5496;mso-fareast-language:JA"><o:p></o:p></span></b></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><b><span style="font-size:11.0pt;font-family:"Times New Roman",serif;color:#3B9B4B;mso-ligatures:standardcontextual;mso-fareast-language:JA">Public Holiday: </span></b><b><span style="font-size:11.0pt;font-family:"Times New Roman",serif;color:#2F5496;mso-ligatures:standardcontextual;mso-fareast-language:JA">
Nil </span></b><b><span style="font-size:11.0pt;font-family:"Times New Roman",serif;color:#2F5496;mso-fareast-language:JA"><o:p></o:p></span></b></p>
<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Times New Roman",serif;color:#2F5496;mso-ligatures:standardcontextual;mso-fareast-language:JA"><o:p> </o:p></span></b></p>
<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Times New Roman",serif;color:#2F5496;mso-ligatures:standardcontextual;mso-fareast-language:JA"><o:p> </o:p></span></b></p>
<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual"><o:p> </o:p></span></b></p>
<p class="MsoNormal" style="margin-bottom:6.0pt;text-autospace:none"><b><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">Thank you.</span></b><b><span style="font-family:"Times New Roman",serif;color:black;mso-ligatures:standardcontextual"><o:p></o:p></span></b></p>
<p class="MsoNormal" style="margin-bottom:6.0pt;text-autospace:none"><b><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">Patricia Foong
</span></b><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual"><br>
Senior Global Account Coordinator<br>
Ricoh Global Services Greater Asia Pacific<br>
Business Operation Division<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-bottom:6.0pt;text-autospace:none"><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">Mobile Phone : +6016 410 4493<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-bottom:12.0pt;text-autospace:none"><u><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#0070C0;mso-ligatures:standardcontextual"><a href="mailto:patricia.foong@ricoh.com.my"><span style="color:#0070C0">patricia.foong@ricoh.com.my</span></a></span></u><b><span style="font-size:11.0pt;color:#2F5496;mso-ligatures:standardcontextual"><o:p></o:p></span></b></p>
<p class="MsoNormal" style="margin-bottom:6.0pt;text-autospace:none"><b><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">RICOH (Malaysia) Sdn Bhd (10078-W)</span></b><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">
<o:p></o:p></span></p>
<p class="MsoNormal" style="text-autospace:none"><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">UG-D6, Level Upper Ground,<o:p></o:p></span></p>
<p class="MsoNormal" style="text-autospace:none"><span lang="DE" style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">Utropolis Suites 2, Jalan Kontraktor U1/14,<o:p></o:p></span></p>
<p class="MsoNormal" style="text-autospace:none"><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">40150 Shah Alam, Selangor,<o:p></o:p></span></p>
<p class="MsoNormal" style="text-autospace:none"><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">Malaysia.<o:p></o:p></span></p>
<p class="MsoNormal" style="line-height:105%"><span style="font-size:11.0pt;line-height:105%;font-family:"Arial",sans-serif;color:#666666;mso-ligatures:standardcontextual"><o:p> </o:p></span></p>
<p class="MsoNormal" style="line-height:105%"><span style="font-size:11.0pt;line-height:105%;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">Service Hotline: 1300 88 8228<o:p></o:p></span></p>
<p class="MsoNormal" style="line-height:105%"><span style="font-size:11.0pt;line-height:105%;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">Website:</span><span style="font-size:11.0pt;line-height:105%;font-family:"Arial",sans-serif;color:#666666;mso-ligatures:standardcontextual">
</span><span style="font-size:11.0pt;line-height:105%;font-family:"Arial",sans-serif;color:black;mso-ligatures:standardcontextual"><a href="http://www.ricoh.com.my/"><span style="color:blue">www.ricoh.com.my</span></a><o:p></o:p></span></p>
<p class="MsoNormal" style="margin-bottom:6.0pt;text-autospace:none"><u><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:blue;mso-ligatures:standardcontextual"><o:p><span style="text-decoration:none"> </span></o:p></span></u></p>
<p class="MsoNormal" style="line-height:105%"><a href="https://www.ricoh.com.my/"><span style="font-size:11.0pt;line-height:105%;color:black;text-decoration:none"><img border="0" width="599" height="184" style="width:6.2395in;height:1.9166in" id="Picture_x0020_18" src="cid:image002.jpg@01DA0CB9.502165A0"></span></a><span style="font-size:11.0pt;line-height:105%;color:black;mso-ligatures:standardcontextual"><o:p></o:p></span></p>
<p class="MsoNormal" style="line-height:105%"><span style="font-size:11.0pt;line-height:105%;color:black;mso-ligatures:standardcontextual"><o:p> </o:p></span></p>
<p class="MsoNormal"><i><span style="font-size:9.0pt;color:#3F621F;mso-ligatures:standardcontextual">This message together with any attachments is confidential and intended solely for the person or entity to whom it is addressed. It contains information that
is confidential and that may be legally privileged. If you are not the intended recipient (or if you have received this message in error), please notify the sender immediately by replying to this message and delete this e-mail (and any other record of it)
from your system. Please do not copy or use it for any purpose. Recipient is advised to check this email and any attachments for the presence of trojans or viruses. The company accepts no liability for any damage caused by any virus transmitted by this email.<o:p></o:p></span></i></p>
</div>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<div>
<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in">
<p class="MsoNormal"><b><span style="font-size:11.0pt">From:</span></b><span style="font-size:11.0pt"> #REU-GSK-IMACD <<a href="mailto:GSK-IMACD@ricoh-europe.com">GSK-IMACD@ricoh-europe.com</a>>
<br>
<b>Sent:</b> Wednesday, August 30, 2023 5:20 PM<br>
<b>To:</b> #REU-GSK-IMACD <<a href="mailto:GSK-IMACD@ricoh-europe.com">GSK-IMACD@ricoh-europe.com</a>>; soenwono <<a href="mailto:soenwono@moderndatasolusi.com">soenwono@moderndatasolusi.com</a>><br>
<b>Cc:</b> 'fitri@moderndatasolusi.com' <<a href="mailto:fitri@moderndatasolusi.com">fitri@moderndatasolusi.com</a>>; 'yan@moderndatasolusi.com' <<a href="mailto:yan@moderndatasolusi.com">yan@moderndatasolusi.com</a>>; 'idris@moderndatasolusi.com' <<a href="mailto:idris@moderndatasolusi.com">idris@moderndatasolusi.com</a>>;
'ivan.budiman@moderndatasolusi.com' <<a href="mailto:ivan.budiman@moderndatasolusi.com">ivan.budiman@moderndatasolusi.com</a>>; 'dedy' <<a href="mailto:dedy@moderndatasolusi.com">dedy@moderndatasolusi.com</a>>; Sara Bulgarelli <<a href="mailto:Sara.Bulgarelli@ricoh-gs.com">Sara.Bulgarelli@ricoh-gs.com</a>>;
Patricia Foong <<a href="mailto:Patricia.Foong@ricoh.com.my">Patricia.Foong@ricoh.com.my</a>><br>
<b>Subject:</b> RE: RITM0688734 Tech refresh 4 devices Indonesia Jakarta<o:p></o:p></span></p>
</div>
</div>
<p class="MsoNormal"><o:p> </o:p></p>
<p align="center" style="margin:5.0pt;text-align:center"><span style="color:black">Internal<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<div>
<p class="MsoNormal"><span style="font-size:11.0pt">Hi <a id="OWAAM8FB05730D0414A80A99D07E577CE3EFD" href="mailto:soenwono@moderndatasolusi.com">
<span style="font-family:"Calibri",sans-serif;text-decoration:none">@'Soenwono'</span></a><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">Can you confirm installation date of MP 305SPF for GSK?<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">Also, please share serial number of MP 305SPF as I need to confirm networking details with a customer.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">Thank you.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;vertical-align:baseline">
<span lang="EN-GB" style="font-family:"Arial",sans-serif;color:black">Kind regards,<o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;vertical-align:baseline">
<b><span lang="EN-GB" style="font-family:"Arial",sans-serif;color:black">Justyna Szcześniak</span></b><span lang="EN-GB" style="font-family:"Arial",sans-serif"><br>
<span style="color:black">Global Accounts Coordinator</span><br>
<br>
<b><span style="color:black">Ricoh Business Services Polska Sp. z o.o.</span></b><br>
<span style="color:black">Olivia Business Centre</span><br>
<span style="color:black">Al. Grunwaldzka 472C</span><br>
<span style="color:black">80-309</span> Gdansk<br>
<span style="color:black">Poland</span><o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;vertical-align:baseline">
<u><span lang="EN-GB" style="font-family:"Arial",sans-serif;color:#4472C4">justyna.szczesniak</span></u><span lang="PL" style="font-family:"Arial",sans-serif;color:#4472C4"><a href="mailto:Name.surname@ricoh-europe.com" target="_blank"><span lang="EN-GB" style="color:#4472C4">@ricoh-europe.com</span></a></span><span lang="EN-GB" style="font-family:"Arial",sans-serif;color:#4472C4"><br>
<u><a href="http://www.ricoh-europe.com/"><span style="color:#4472C4">www.ricoh-europe.com</span></a></u><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:9.0pt;font-family:"Arial",sans-serif;color:red">Annual leave planned: 14<sup>th</sup> till 24th<sup>th</sup> of July, 2023<o:p></o:p></span></p>
<p class="MsoNormal"><b><span style="font-size:10.5pt;font-family:"Century",serif;color:red"><o:p> </o:p></span></b></p>
<p class="MsoNormal" style="text-autospace:none"><a href="http://www.ricoh-europe.com/"><span lang="EN-GB" style="font-family:"Arial",sans-serif;color:blue;text-decoration:none"><img border="0" width="88" height="31" style="width:.9166in;height:.3229in" id="Picture_x0020_9" src="cid:image030.png@01DA0CB9.502165A0"></span></a><b><span lang="EN-GB" style="font-size:11.0pt;font-family:"Arial",sans-serif"><o:p></o:p></span></b></p>
<p class="MsoNormal"><span lang="EN-GB" style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><a href="http://www.facebook.com/ricoheurope"><span lang="EN-GB" style="font-family:"Arial",sans-serif;color:blue;text-decoration:none"><img border="0" width="23" height="23" style="width:.2395in;height:.2395in" id="Picture_x0020_15" src="cid:image031.png@01DA0CB9.502165A0"></span></a><span lang="EN-GB" style="font-family:"Arial",sans-serif;color:black"> <a href="http://www.twitter.com/ricoheurope"><span style="color:black;text-decoration:none"><img border="0" width="23" height="23" style="width:.2395in;height:.2395in" id="Picture_x0020_16" src="cid:image032.png@01DA0CB9.502165A0"></span><span style="color:black;text-decoration:none"> </span></a> <a href="http://www.youtube.com/ricoheurope"><span style="color:black;text-decoration:none"><img border="0" width="23" height="23" style="width:.2395in;height:.2395in" id="Picture_x0020_17" src="cid:image033.png@01DA0CB9.502165A0"></span><span style="color:black;text-decoration:none"> </span></a> <o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="font-family:"Arial",sans-serif;color:black"><o:p> </o:p></span></p>
<p class="MsoNormal"><i><span lang="EN-GB" style="font-size:8.0pt;mso-fareast-language:JA"><o:p> </o:p></span></i></p>
<p class="MsoNormal"><i><span lang="EN-GB" style="font-size:8.0pt;font-family:"Arial",sans-serif">RICOH Business Services Polska Sp. z o.o. with its registered seat at Al. Grunwaldzka 472, 80-309 Gdańsk, entered into the register of entrepreneurs by the District
Court Gdańsk-Północ in Gdańsk, VII Business Division of the National Court Register under the KRS number: 0000786406, NIP 584-278-50-62, REGON:
</span></i><i><span lang="EN-GB" style="font-size:8.0pt;font-family:"Arial",sans-serif;mso-fareast-language:JA">383735584</span></i><i><span lang="EN-GB" style="font-size:8.0pt;font-family:"Arial",sans-serif"> with share capital in the amount of 10,000.00 PLN.
</span></i><i><span lang="EN-GB" style="font-size:8.0pt;font-family:"Arial",sans-serif;mso-fareast-language:JA">This message and any attachments may contain confidential information for the use of the designated recipients named above. If you are not the intended
recipient, you are hereby notified that you have received this communication in error and that any review, disclosure, dissemination, distribution or copying of it or its contents is strictly prohibited. If you have received this communication in error, please
notify the sender by return e-mail and delete and/or destroy all copies of this communication and any attachments.</span></i><i><span lang="EN-GB" style="font-size:8.0pt;font-family:"Arial",sans-serif"><o:p></o:p></span></i></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<div>
<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in">
<p class="MsoNormal"><b><span style="font-size:11.0pt">From:</span></b><span style="font-size:11.0pt"> #REU-GSK-IMACD
<br>
<b>Sent:</b> Thursday, August 24, 2023 2:32 PM<br>
<b>To:</b> #REU-GSK-IMACD <<a href="mailto:GSK-IMACD@ricoh-europe.com">GSK-IMACD@ricoh-europe.com</a>>; Patricia Foong Swee See <<a href="mailto:Patricia.Foong@ricoh.com.my">Patricia.Foong@ricoh.com.my</a>>; 'Soenwono' <<a href="mailto:soenwono@moderndatasolusi.com">soenwono@moderndatasolusi.com</a>><br>
<b>Cc:</b> 'fitri@moderndatasolusi.com' <<a href="mailto:fitri@moderndatasolusi.com">fitri@moderndatasolusi.com</a>>; 'yan@moderndatasolusi.com' <<a href="mailto:yan@moderndatasolusi.com">yan@moderndatasolusi.com</a>>; 'idris@moderndatasolusi.com' <<a href="mailto:idris@moderndatasolusi.com">idris@moderndatasolusi.com</a>>;
'ivan.budiman@moderndatasolusi.com' <<a href="mailto:ivan.budiman@moderndatasolusi.com">ivan.budiman@moderndatasolusi.com</a>>; 'dedy' <<a href="mailto:dedy@moderndatasolusi.com">dedy@moderndatasolusi.com</a>>; Sara Bulgarelli <<a href="mailto:Sara.Bulgarelli@ricoh-gs.com">Sara.Bulgarelli@ricoh-gs.com</a>><br>
<b>Subject:</b> RE: RITM0688734 Tech refresh 4 devices Indonesia Jakarta<o:p></o:p></span></p>
</div>
</div>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><span style="font-size:11.0pt">Hi Patricia,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">Can you confirm delivery and installation date of MP 305SPF, and the SN?<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;vertical-align:baseline">
<span lang="EN-GB" style="font-family:"Arial",sans-serif;color:black">Kind regards,<o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;vertical-align:baseline">
<b><span lang="EN-GB" style="font-family:"Arial",sans-serif;color:black">Justyna Szcześniak</span></b><span lang="EN-GB" style="font-family:"Arial",sans-serif"><br>
<span style="color:black">Global Accounts Coordinator</span><br>
<br>
<b><span style="color:black">Ricoh Business Services Polska Sp. z o.o.</span></b><br>
<span style="color:black">Olivia Business Centre</span><br>
<span style="color:black">Al. Grunwaldzka 472C</span><br>
<span style="color:black">80-309</span> Gdansk<br>
<span style="color:black">Poland</span><o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;vertical-align:baseline">
<u><span lang="EN-GB" style="font-family:"Arial",sans-serif;color:#4472C4">justyna.szczesniak</span></u><span lang="PL" style="font-family:"Arial",sans-serif;color:#4472C4"><a href="mailto:Name.surname@ricoh-europe.com" target="_blank"><span lang="EN-GB" style="color:#4472C4">@ricoh-europe.com</span></a></span><span lang="EN-GB" style="font-family:"Arial",sans-serif;color:#4472C4"><br>
<u><a href="http://www.ricoh-europe.com/"><span style="color:#4472C4">www.ricoh-europe.com</span></a></u><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:9.0pt;font-family:"Arial",sans-serif;color:red">Annual leave planned: 14<sup>th</sup> till 24th<sup>th</sup> of July, 2023<o:p></o:p></span></p>
<p class="MsoNormal"><b><span style="font-size:10.5pt;font-family:"Century",serif;color:red"><o:p> </o:p></span></b></p>
<p class="MsoNormal" style="text-autospace:none"><a href="http://www.ricoh-europe.com/"><span lang="EN-GB" style="font-family:"Arial",sans-serif;color:blue;text-decoration:none"><img border="0" width="88" height="31" style="width:.9166in;height:.3229in" id="Picture_x0020_8" src="cid:image030.png@01DA0CB9.502165A0"></span></a><b><span lang="EN-GB" style="font-size:11.0pt;font-family:"Arial",sans-serif"><o:p></o:p></span></b></p>
<p class="MsoNormal"><span lang="EN-GB" style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><a href="http://www.facebook.com/ricoheurope"><span lang="EN-GB" style="font-family:"Arial",sans-serif;color:blue;text-decoration:none"><img border="0" width="23" height="23" style="width:.2395in;height:.2395in" id="Picture_x0020_11" src="cid:image031.png@01DA0CB9.502165A0"></span></a><span lang="EN-GB" style="font-family:"Arial",sans-serif;color:black"> <a href="http://www.twitter.com/ricoheurope"><span style="color:black;text-decoration:none"><img border="0" width="23" height="23" style="width:.2395in;height:.2395in" id="Picture_x0020_12" src="cid:image032.png@01DA0CB9.502165A0"></span><span style="color:black;text-decoration:none"> </span></a> <a href="http://www.youtube.com/ricoheurope"><span style="color:black;text-decoration:none"><img border="0" width="23" height="23" style="width:.2395in;height:.2395in" id="Picture_x0020_13" src="cid:image033.png@01DA0CB9.502165A0"></span><span style="color:black;text-decoration:none"> </span></a> <o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="font-family:"Arial",sans-serif;color:black"><o:p> </o:p></span></p>
<p class="MsoNormal"><i><span lang="EN-GB" style="font-size:8.0pt;mso-fareast-language:JA"><o:p> </o:p></span></i></p>
<p class="MsoNormal"><i><span lang="EN-GB" style="font-size:8.0pt;font-family:"Arial",sans-serif">RICOH Business Services Polska Sp. z o.o. with its registered seat at Al. Grunwaldzka 472, 80-309 Gdańsk, entered into the register of entrepreneurs by the District
Court Gdańsk-Północ in Gdańsk, VII Business Division of the National Court Register under the KRS number: 0000786406, NIP 584-278-50-62, REGON:
</span></i><i><span lang="EN-GB" style="font-size:8.0pt;font-family:"Arial",sans-serif;mso-fareast-language:JA">383735584</span></i><i><span lang="EN-GB" style="font-size:8.0pt;font-family:"Arial",sans-serif"> with share capital in the amount of 10,000.00 PLN.
</span></i><i><span lang="EN-GB" style="font-size:8.0pt;font-family:"Arial",sans-serif;mso-fareast-language:JA">This message and any attachments may contain confidential information for the use of the designated recipients named above. If you are not the intended
recipient, you are hereby notified that you have received this communication in error and that any review, disclosure, dissemination, distribution or copying of it or its contents is strictly prohibited. If you have received this communication in error, please
notify the sender by return e-mail and delete and/or destroy all copies of this communication and any attachments.</span></i><i><span lang="EN-GB" style="font-size:8.0pt;font-family:"Arial",sans-serif"><o:p></o:p></span></i></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<div>
<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in">
<p class="MsoNormal"><b><span style="font-size:11.0pt">From:</span></b><span style="font-size:11.0pt"> #REU-GSK-IMACD
<br>
<b>Sent:</b> Monday, June 26, 2023 10:07 AM<br>
<b>To:</b> Patricia Foong Swee See <<a href="mailto:Patricia.Foong@ricoh.com.my">Patricia.Foong@ricoh.com.my</a>>; Soenwono <<a href="mailto:soenwono@moderndatasolusi.com">soenwono@moderndatasolusi.com</a>><br>
<b>Cc:</b> <a href="mailto:fitri@moderndatasolusi.com">fitri@moderndatasolusi.com</a>;
<a href="mailto:yan@moderndatasolusi.com">yan@moderndatasolusi.com</a>; <a href="mailto:idris@moderndatasolusi.com">
idris@moderndatasolusi.com</a>; <a href="mailto:ivan.budiman@moderndatasolusi.com">
ivan.budiman@moderndatasolusi.com</a>; 'dedy' <<a href="mailto:dedy@moderndatasolusi.com">dedy@moderndatasolusi.com</a>>; Sara Bulgarelli <<a href="mailto:Sara.Bulgarelli@ricoh-gs.com">Sara.Bulgarelli@ricoh-gs.com</a>><br>
<b>Subject:</b> RE: RITM0688734 Tech refresh 4 devices Indonesia Jakarta<o:p></o:p></span></p>
</div>
</div>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="msipheader18ea1115" align="center" style="margin:0in;text-align:center">
<span style="font-size:11.0pt;color:black">Internal</span><o:p></o:p></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">Hi Sun Sun, <o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">Please advise reason why delivery of IM C300F was postponed till August?<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">Customer would like to know how come they need to wait that long for new devices.
<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">Thanks!<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><b><span style="font-size:10.5pt;color:black">Best regards,<o:p></o:p></span></b></p>
<p class="MsoNormal"><b><span style="font-size:10.5pt;color:black"><o:p> </o:p></span></b></p>
<p class="MsoNormal"><b><span style="font-size:10.5pt;color:black">Natalia Kawczyńska<o:p></o:p></span></b></p>
<p class="MsoNormal"><span style="font-size:10.5pt;color:black">Global Accounts Coordinator<o:p></o:p></span></p>
<p class="MsoNormal"><b><span style="font-size:10.5pt;color:black">Ricoh Business Services</span></b><span style="font-size:10.5pt;color:black"><br>
<a href="../../../../Downloads/banner.PNG">Olivia Business Centre</a><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.5pt;font-family:"Yu Gothic",sans-serif;color:black"><br>
Olivia Star 6th Floor<br>
Aleja Grunwaldzka 472C<br>
80-309 Gdansk</span><span lang="EN-GB" style="font-size:10.5pt;font-family:"Yu Gothic",sans-serif;color:black"><br>
<a href="mailto:natalia.kawczynska@ricoh-europe.com">natalia.kawczynska@ricoh-europe.com</a><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<div>
<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in">
<p class="MsoNormal"><b><span style="font-size:11.0pt">From:</span></b><span style="font-size:11.0pt"> Soenwono <<a href="mailto:soenwono@moderndatasolusi.com">soenwono@moderndatasolusi.com</a>>
<br>
<b>Sent:</b> Tuesday, 20 June 2023 14:30<br>
<b>To:</b> Patricia Foong Swee See <<a href="mailto:Patricia.Foong@ricoh.com.my">Patricia.Foong@ricoh.com.my</a>>; #REU-GSK-IMACD <<a href="mailto:GSK-IMACD@ricoh-europe.com">GSK-IMACD@ricoh-europe.com</a>>; Sara Bulgarelli <<a href="mailto:Sara.Bulgarelli@ricoh-gs.com">Sara.Bulgarelli@ricoh-gs.com</a>><br>
<b>Cc:</b> <a href="mailto:fitri@moderndatasolusi.com">fitri@moderndatasolusi.com</a>;
<a href="mailto:yan@moderndatasolusi.com">yan@moderndatasolusi.com</a>; <a href="mailto:idris@moderndatasolusi.com">
idris@moderndatasolusi.com</a>; <a href="mailto:ivan.budiman@moderndatasolusi.com">
ivan.budiman@moderndatasolusi.com</a>; 'dedy' <<a href="mailto:dedy@moderndatasolusi.com">dedy@moderndatasolusi.com</a>><br>
<b>Subject:</b> RE: RITM0688734 Tech refresh 4 devices Indonesia Jakarta<o:p></o:p></span></p>
</div>
</div>
<p class="MsoNormal"><o:p> </o:p></p>
<div style="border:solid #FFCACA 1.0pt;padding:12.0pt 12.0pt 12.0pt 12.0pt">
<p style="background:#FFCACA"><span lang="EN-ID" style="font-size:10.0pt;color:black">This message was sent from an external source. Please be careful opening attachments/links or replying to sources you don’t know.</span><span lang="EN-ID"><o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><b><u><span style="font-size:11.0pt">Hi Patricia,<o:p></o:p></span></u></b></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">For MP 305 SPF, I will check with the SCM and update RAPO immediately.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">Thank you<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<div>
<p class="MsoNormal"><span style="font-family:"Tahoma",sans-serif">Regards,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Tahoma",sans-serif">Soenwono Suprapto | GMA & Direct Dept Head<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Tahoma",sans-serif">T: +62 21-27937489<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Tahoma",sans-serif">F: +62 21-27937486<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Tahoma",sans-serif">M: +62-87771697791<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Tahoma",sans-serif"><a href="http://www.moderndatasolusi.com/"><span style="color:blue">www.moderndatasolusi.com</span></a><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Tahoma",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><b><u><span style="font-family:"Tahoma",sans-serif">PT MODERN DATA SOLUSI
<o:p></o:p></span></u></b></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><a href="https://goo.gl/maps/ta17fqnTWbL2"><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:black;background:white;text-decoration:none">JL. Sultan Iskandar Muda No. 29, Kebayoran Lama Utara,
Kebayoran Lama - Jakarta Selatan 12240</span></a></span><span style="font-family:"Arial",sans-serif;color:#222222;background:white"><o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="font-size:11.0pt"><img border="0" width="195" height="84" style="width:2.0312in;height:.875in" id="Picture_x0020_7" src="cid:image029.png@01DA0CB9.502165A0"></span><span style="font-family:"Arial",sans-serif;color:#222222;background:white"><o:p></o:p></span></p>
</div>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<div>
<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in">
<p class="MsoNormal"><b><span style="font-size:11.0pt">From:</span></b><span style="font-size:11.0pt"> Patricia Foong <<a href="mailto:Patricia.Foong@ricoh.com.my">Patricia.Foong@ricoh.com.my</a>>
<br>
<b>Sent:</b> 20 June 2023 11:17<br>
<b>To:</b> soenwono <<a href="mailto:soenwono@moderndatasolusi.com">soenwono@moderndatasolusi.com</a>>; '#REU-GSK-IMACD' <<a href="mailto:GSK-IMACD@ricoh-europe.com">GSK-IMACD@ricoh-europe.com</a>>; Sara Bulgarelli <<a href="mailto:Sara.Bulgarelli@ricoh-gs.com">Sara.Bulgarelli@ricoh-gs.com</a>><br>
<b>Cc:</b> <a href="mailto:fitri@moderndatasolusi.com">fitri@moderndatasolusi.com</a>;
<a href="mailto:yan@moderndatasolusi.com">yan@moderndatasolusi.com</a>; <a href="mailto:idris@moderndatasolusi.com">
idris@moderndatasolusi.com</a><br>
<b>Subject:</b> RITM0688734 Tech refresh 4 devices Indonesia Jakarta<o:p></o:p></span></p>
</div>
</div>
<p class="MsoNormal"><span lang="EN-ID"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">Dear Natalia and Sara, good day.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">Sorry to inform that I just received some bad news with regards to this IMAC-D…after a long chase of the shipment delivery..<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><u><span style="font-size:11.0pt;color:red">418573 IM C300F</span></u><u><span style="font-family:"Times New Roman",serif"><o:p></o:p></span></u></p>
<p class="MsoNormal"><span style="font-size:11.0pt;color:red">delay to mid July eta Thailand<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;background:yellow;mso-highlight:yellow">Delivery date to GSK estimated by mid Aug’23</span><span style="font-size:11.0pt;color:red"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;color:red"><o:p> </o:p></span></p>
<p class="MsoNormal"><u><span style="font-size:11.0pt;color:red">417436 MP 305+SPF( Config:SmartPanel)HDD<o:p></o:p></span></u></p>
<p class="MsoNormal"><span style="font-size:11.0pt;background:yellow;mso-highlight:yellow">Order was cancelled by RAPO in Apr’23 but RGS only inform on 19<sup>th</sup> Jun that was yesterday and reason being is PTM not able to pay up this order with a given
timeline, products been released to others.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;background:yellow;mso-highlight:yellow">PTM is to inform the local GSK of this order status/delay with the new eta date and cc the GAC that is myself when you are sending out this communication</span><span style="font-size:11.0pt">.<o:p></o:p></span></p>
<p class="MsoNormal"><b><u><span style="font-size:11.0pt;background:lime;mso-highlight:lime">Sun Sun</span></u></b><b><span style="font-size:11.0pt;background:lime;mso-highlight:lime">, Please advise will you place a new order to RAPA SCM or what is your alternative
plan? You cannot offer a loaner in long run or workaround as actual device that placed by customer needs to be in place AS SOON AS POSSIBLE.</span></b><b><span style="font-size:11.0pt"> <o:p></o:p></span></b></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">Looking forward to hearing from you, Sun Sun.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<div>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><b><span style="font-size:11.0pt;font-family:"Times New Roman",serif;color:#3B9B4B;mso-ligatures:standardcontextual;mso-fareast-language:JA">Advance Leave Notice:
</span></b><b><span style="font-size:11.0pt;font-family:"Times New Roman",serif;color:#2F5496;mso-ligatures:standardcontextual;mso-fareast-language:JA">Nil
</span></b><b><span style="font-size:11.0pt;font-family:"Times New Roman",serif;color:#2F5496;mso-fareast-language:JA"><o:p></o:p></span></b></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><b><span style="font-size:11.0pt;font-family:"Times New Roman",serif;color:#3B9B4B;mso-ligatures:standardcontextual;mso-fareast-language:JA">Public Holiday: </span></b><b><span style="font-size:11.0pt;font-family:"Times New Roman",serif;color:#2F5496;mso-ligatures:standardcontextual;mso-fareast-language:JA">
29<sup>th</sup> June</span></b><b><span style="font-size:11.0pt;font-family:"Times New Roman",serif;color:#2F5496;mso-fareast-language:JA"><o:p></o:p></span></b></p>
<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Times New Roman",serif;color:#2F5496;mso-ligatures:standardcontextual;mso-fareast-language:JA"><o:p> </o:p></span></b></p>
<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Times New Roman",serif;color:#2F5496;mso-ligatures:standardcontextual;mso-fareast-language:JA"><o:p> </o:p></span></b></p>
<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual"><o:p> </o:p></span></b></p>
<p class="MsoNormal" style="margin-bottom:6.0pt;text-autospace:none"><b><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">Thank you.</span></b><b><span style="font-family:"Times New Roman",serif;color:black;mso-ligatures:standardcontextual"><o:p></o:p></span></b></p>
<p class="MsoNormal" style="margin-bottom:6.0pt;text-autospace:none"><b><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">Patricia Foong
</span></b><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual"><br>
Senior Global Account Coordinator<br>
Ricoh Global Services Greater Asia Pacific<br>
Business Operation Division<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-bottom:6.0pt;text-autospace:none"><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">Mobile Phone : +6016 410 4493<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-bottom:12.0pt;text-autospace:none"><a href="mailto:patricia.foong@ricoh.com.my"><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#0070C0;mso-ligatures:standardcontextual">patricia.foong@ricoh.com.my</span></a><b><span style="font-size:11.0pt;color:#2F5496;mso-ligatures:standardcontextual"><o:p></o:p></span></b></p>
<p class="MsoNormal" style="margin-bottom:6.0pt;text-autospace:none"><b><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">RICOH (Malaysia) Sdn Bhd (10078-W)</span></b><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">
<o:p></o:p></span></p>
<p class="MsoNormal" style="text-autospace:none"><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">UG-D6, Level Upper Ground,<o:p></o:p></span></p>
<p class="MsoNormal" style="text-autospace:none"><span lang="DE" style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">Utropolis Suites 2, Jalan Kontraktor U1/14,<o:p></o:p></span></p>
<p class="MsoNormal" style="text-autospace:none"><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">40150 Shah Alam, Selangor,<o:p></o:p></span></p>
<p class="MsoNormal" style="text-autospace:none"><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">Malaysia.<o:p></o:p></span></p>
<p class="MsoNormal" style="line-height:105%"><span style="font-size:11.0pt;line-height:105%;font-family:"Arial",sans-serif;color:#666666;mso-ligatures:standardcontextual"><o:p> </o:p></span></p>
<p class="MsoNormal" style="line-height:105%"><span style="font-size:11.0pt;line-height:105%;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">Service Hotline: 1300 88 8228<o:p></o:p></span></p>
<p class="MsoNormal" style="line-height:105%"><span style="font-size:11.0pt;line-height:105%;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">Website:</span><span style="font-size:11.0pt;line-height:105%;font-family:"Arial",sans-serif;color:#666666;mso-ligatures:standardcontextual">
</span><a href="http://www.ricoh.com.my/"><span style="font-size:11.0pt;line-height:105%;font-family:"Arial",sans-serif;color:blue;mso-ligatures:standardcontextual">www.ricoh.com.my</span></a><span style="font-size:11.0pt;line-height:105%;font-family:"Arial",sans-serif;color:black;mso-ligatures:standardcontextual"><o:p></o:p></span></p>
<p class="MsoNormal" style="margin-bottom:6.0pt;text-autospace:none"><u><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:blue;mso-ligatures:standardcontextual"><o:p><span style="text-decoration:none"> </span></o:p></span></u></p>
<p class="MsoNormal" style="line-height:105%"><a href="https://www.ricoh.com.my/"><span style="font-size:11.0pt;line-height:105%;color:black;text-decoration:none"><img border="0" width="599" height="183" style="width:6.2395in;height:1.9062in" id="Picture_x0020_6" src="cid:image002.jpg@01DA0CB9.502165A0"></span></a><span style="font-size:11.0pt;line-height:105%;color:black;mso-ligatures:standardcontextual"><o:p></o:p></span></p>
<p class="MsoNormal" style="line-height:105%"><span style="font-size:11.0pt;line-height:105%;color:black;mso-ligatures:standardcontextual"><o:p> </o:p></span></p>
<p class="MsoNormal"><i><span style="font-size:9.0pt;color:#3F621F;mso-ligatures:standardcontextual">This message together with any attachments is confidential and intended solely for the person or entity to whom it is addressed. It contains information that
is confidential and that may be legally privileged. If you are not the intended recipient (or if you have received this message in error), please notify the sender immediately by replying to this message and delete this e-mail (and any other record of it)
from your system. Please do not copy or use it for any purpose. Recipient is advised to check this email and any attachments for the presence of trojans or viruses. The company accepts no liability for any damage caused by any virus transmitted by this email.<o:p></o:p></span></i></p>
</div>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<div>
<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in">
<p class="MsoNormal"><b><span style="font-size:11.0pt">From:</span></b><span style="font-size:11.0pt"> Patricia Foong
<br>
<b>Sent:</b> Tuesday, May 9, 2023 9:56 PM<br>
<b>To:</b> Soenwono <<a href="mailto:soenwono@moderndatasolusi.com">soenwono@moderndatasolusi.com</a>>;
<a href="mailto:idris@moderndatasolusi.com">idris@moderndatasolusi.com</a>; <a href="mailto:yan@moderndatasolusi.com">
yan@moderndatasolusi.com</a><br>
<b>Cc:</b> <a href="mailto:fitri@moderndatasolusi.com">fitri@moderndatasolusi.com</a>;
<a href="mailto:michael@moderndatasolusi.com">michael@moderndatasolusi.com</a>; 'Yan Budiman' <<a href="mailto:yan@moderndatasolusi.com">yan@moderndatasolusi.com</a>>; Mabel Seow <<a href="mailto:Mabel_Seow@rapp.ricoh.com">Mabel_Seow@rapp.ricoh.com</a>>; Cynthia
Ho <<a href="mailto:Cynthia_Ho@rapp.ricoh.com">Cynthia_Ho@rapp.ricoh.com</a>>; Ben Chong <<a href="mailto:ben_chong@rapp.ricoh.com">ben_chong@rapp.ricoh.com</a>>; '#REU-GSK-IMACD' <<a href="mailto:GSK-IMACD@ricoh-europe.com">GSK-IMACD@ricoh-europe.com</a>><br>
<b>Subject:</b> RE: RITM0688734 Tech refresh 4 devices Indonesia Jakarta<o:p></o:p></span></p>
</div>
</div>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><span style="font-size:11.0pt">Dear Sun Sun, good day.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">Understand that payment tentatively to be released by end of this month and if you could do it earlier, that be great.
<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<pre><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">Model : 1 x MP 305 and 1 x IM C300 <o:p></o:p></span></pre>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">Do keep us posted on the progress.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">Ribuan terima kasih!!<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<div>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><b><span style="font-size:11.0pt;font-family:"Times New Roman",serif;color:#3B9B4B;mso-ligatures:standardcontextual;mso-fareast-language:JA">Advance Leave Notice:
</span></b><b><span style="font-size:11.0pt;font-family:"Times New Roman",serif;color:#2F5496;mso-ligatures:standardcontextual;mso-fareast-language:JA">Nil
</span></b><b><span style="font-size:11.0pt;font-family:"Times New Roman",serif;color:#2F5496;mso-fareast-language:JA"><o:p></o:p></span></b></p>
<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Times New Roman",serif;color:#3B9B4B;mso-ligatures:standardcontextual;mso-fareast-language:JA">Public Holiday: </span></b><b><span style="font-size:11.0pt;font-family:"Times New Roman",serif;color:#2F5496;mso-ligatures:standardcontextual;mso-fareast-language:JA">4<sup>th</sup>
May<o:p></o:p></span></b></p>
<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Times New Roman",serif;color:#2F5496;mso-ligatures:standardcontextual;mso-fareast-language:JA"><o:p> </o:p></span></b></p>
<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual"><o:p> </o:p></span></b></p>
<p class="MsoNormal" style="margin-bottom:6.0pt;text-autospace:none"><b><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">Thank you.</span></b><b><span style="font-family:"Times New Roman",serif;color:black;mso-ligatures:standardcontextual"><o:p></o:p></span></b></p>
<p class="MsoNormal" style="margin-bottom:6.0pt;text-autospace:none"><b><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">Patricia Foong
</span></b><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual"><br>
Senior Global Account Coordinator<br>
Ricoh Global Services Greater Asia Pacific<br>
Business Operation Division<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-bottom:6.0pt;text-autospace:none"><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">Mobile Phone : +6016 410 4493<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-bottom:12.0pt;text-autospace:none"><a href="mailto:patricia.foong@ricoh.com.my"><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#0070C0;mso-ligatures:standardcontextual">patricia.foong@ricoh.com.my</span></a><b><span style="font-size:11.0pt;color:#2F5496;mso-ligatures:standardcontextual"><o:p></o:p></span></b></p>
<p class="MsoNormal" style="margin-bottom:6.0pt;text-autospace:none"><b><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">RICOH (Malaysia) Sdn Bhd (10078-W)</span></b><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">
<o:p></o:p></span></p>
<p class="MsoNormal" style="text-autospace:none"><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">UG-D6, Level Upper Ground,<o:p></o:p></span></p>
<p class="MsoNormal" style="text-autospace:none"><span lang="DE" style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">Utropolis Suites 2, Jalan Kontraktor U1/14,<o:p></o:p></span></p>
<p class="MsoNormal" style="text-autospace:none"><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">40150 Shah Alam, Selangor,<o:p></o:p></span></p>
<p class="MsoNormal" style="text-autospace:none"><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">Malaysia.<o:p></o:p></span></p>
<p class="MsoNormal" style="line-height:105%"><span style="font-size:11.0pt;line-height:105%;font-family:"Arial",sans-serif;color:#666666;mso-ligatures:standardcontextual"><o:p> </o:p></span></p>
<p class="MsoNormal" style="line-height:105%"><span style="font-size:11.0pt;line-height:105%;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">Service Hotline: 1300 88 8228<o:p></o:p></span></p>
<p class="MsoNormal" style="line-height:105%"><span style="font-size:11.0pt;line-height:105%;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">Website:</span><span style="font-size:11.0pt;line-height:105%;font-family:"Arial",sans-serif;color:#666666;mso-ligatures:standardcontextual">
</span><a href="http://www.ricoh.com.my/"><span style="font-size:11.0pt;line-height:105%;font-family:"Arial",sans-serif;color:blue;mso-ligatures:standardcontextual">www.ricoh.com.my</span></a><span style="font-size:11.0pt;line-height:105%;font-family:"Arial",sans-serif;color:black;mso-ligatures:standardcontextual"><o:p></o:p></span></p>
<p class="MsoNormal" style="margin-bottom:6.0pt;text-autospace:none"><u><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:blue;mso-ligatures:standardcontextual"><o:p><span style="text-decoration:none"> </span></o:p></span></u></p>
<p class="MsoNormal" style="line-height:105%"><a href="https://www.ricoh.com.my/"><span style="font-size:11.0pt;line-height:105%;color:black;text-decoration:none"><img border="0" width="599" height="183" style="width:6.2395in;height:1.9062in" id="Picture_x0020_22" src="cid:image002.jpg@01DA0CB9.502165A0"></span></a><span style="font-size:11.0pt;line-height:105%;color:black;mso-ligatures:standardcontextual"><o:p></o:p></span></p>
<p class="MsoNormal" style="line-height:105%"><span style="font-size:11.0pt;line-height:105%;color:black;mso-ligatures:standardcontextual"><o:p> </o:p></span></p>
<p class="MsoNormal"><i><span style="font-size:9.0pt;color:#3F621F;mso-ligatures:standardcontextual">This message together with any attachments is confidential and intended solely for the person or entity to whom it is addressed. It contains information that
is confidential and that may be legally privileged. If you are not the intended recipient (or if you have received this message in error), please notify the sender immediately by replying to this message and delete this e-mail (and any other record of it)
from your system. Please do not copy or use it for any purpose. Recipient is advised to check this email and any attachments for the presence of trojans or viruses. The company accepts no liability for any damage caused by any virus transmitted by this email.<o:p></o:p></span></i></p>
</div>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<div>
<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in">
<p class="MsoNormal"><b><span style="font-size:11.0pt">From:</span></b><span style="font-size:11.0pt"> Patricia Foong
<br>
<b>Sent:</b> Wednesday, May 3, 2023 5:01 PM<br>
<b>To:</b> Soenwono <</span><a href="mailto:soenwono@moderndatasolusi.com"><span style="font-size:11.0pt">soenwono@moderndatasolusi.com</span></a><span style="font-size:11.0pt">>;
</span><a href="mailto:idris@moderndatasolusi.com"><span style="font-size:11.0pt">idris@moderndatasolusi.com</span></a><span style="font-size:11.0pt">;
</span><a href="mailto:yan@moderndatasolusi.com"><span style="font-size:11.0pt">yan@moderndatasolusi.com</span></a><span style="font-size:11.0pt"><br>
<b>Cc:</b> </span><a href="mailto:fitri@moderndatasolusi.com"><span style="font-size:11.0pt">fitri@moderndatasolusi.com</span></a><span style="font-size:11.0pt">;
</span><a href="mailto:michael@moderndatasolusi.com"><span style="font-size:11.0pt">michael@moderndatasolusi.com</span></a><span style="font-size:11.0pt">; 'Yan Budiman' <</span><a href="mailto:yan@moderndatasolusi.com"><span style="font-size:11.0pt">yan@moderndatasolusi.com</span></a><span style="font-size:11.0pt">>;
Mabel Seow <</span><a href="mailto:Mabel_Seow@rapp.ricoh.com"><span style="font-size:11.0pt">Mabel_Seow@rapp.ricoh.com</span></a><span style="font-size:11.0pt">>; Cynthia Ho <</span><a href="mailto:Cynthia_Ho@rapp.ricoh.com"><span style="font-size:11.0pt">Cynthia_Ho@rapp.ricoh.com</span></a><span style="font-size:11.0pt">>;
Ben Chong <</span><a href="mailto:ben_chong@rapp.ricoh.com"><span style="font-size:11.0pt">ben_chong@rapp.ricoh.com</span></a><span style="font-size:11.0pt">>; '#REU-GSK-IMACD' <</span><a href="mailto:GSK-IMACD@ricoh-europe.com"><span style="font-size:11.0pt">GSK-IMACD@ricoh-europe.com</span></a><span style="font-size:11.0pt">><br>
<b>Subject:</b> RE: RITM0688734 Tech refresh 4 devices Indonesia Jakarta<o:p></o:p></span></p>
</div>
</div>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><span style="font-size:11.0pt">Dear PTM team, good day.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">I would like to follow up if there is any update of this shipment delivery for GSK please?
<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">Any visibility on when we can have the shipment as we need to advise and explain to central customer why we are still not able to close this order fulfillment takes more than 6 months!<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">Kindly be transparent, thanks.<o:p></o:p></span></p>
<div>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><b><span style="font-size:11.0pt;font-family:"Times New Roman",serif;color:#3B9B4B;mso-ligatures:standardcontextual;mso-fareast-language:JA">Advance Leave Notice:
</span></b><b><span style="font-size:11.0pt;font-family:"Times New Roman",serif;color:#2F5496;mso-ligatures:standardcontextual;mso-fareast-language:JA">Nil
</span></b><b><span style="font-size:11.0pt;font-family:"Times New Roman",serif;color:#2F5496;mso-fareast-language:JA"><o:p></o:p></span></b></p>
<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Times New Roman",serif;color:#3B9B4B;mso-ligatures:standardcontextual;mso-fareast-language:JA">Public Holiday: </span></b><b><span style="font-size:11.0pt;font-family:"Times New Roman",serif;color:#2F5496;mso-ligatures:standardcontextual;mso-fareast-language:JA">4<sup>th</sup>
May<o:p></o:p></span></b></p>
<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Times New Roman",serif;color:#2F5496;mso-ligatures:standardcontextual;mso-fareast-language:JA"><o:p> </o:p></span></b></p>
<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual"><o:p> </o:p></span></b></p>
<p class="MsoNormal" style="margin-bottom:6.0pt;text-autospace:none"><b><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">Thank you.</span></b><b><span style="font-family:"Times New Roman",serif;color:black;mso-ligatures:standardcontextual"><o:p></o:p></span></b></p>
<p class="MsoNormal" style="margin-bottom:6.0pt;text-autospace:none"><b><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">Patricia Foong
</span></b><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual"><br>
Senior Global Account Coordinator<br>
Ricoh Global Services Greater Asia Pacific<br>
Business Operation Division<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-bottom:6.0pt;text-autospace:none"><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">Mobile Phone : +6016 410 4493<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-bottom:12.0pt;text-autospace:none"><a href="mailto:patricia.foong@ricoh.com.my"><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#0070C0;mso-ligatures:standardcontextual">patricia.foong@ricoh.com.my</span></a><b><span style="font-size:11.0pt;color:#2F5496;mso-ligatures:standardcontextual"><o:p></o:p></span></b></p>
<p class="MsoNormal" style="margin-bottom:6.0pt;text-autospace:none"><b><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">RICOH (Malaysia) Sdn Bhd (10078-W)</span></b><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">
<o:p></o:p></span></p>
<p class="MsoNormal" style="text-autospace:none"><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">UG-D6, Level Upper Ground,<o:p></o:p></span></p>
<p class="MsoNormal" style="text-autospace:none"><span lang="DE" style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">Utropolis Suites 2, Jalan Kontraktor U1/14,<o:p></o:p></span></p>
<p class="MsoNormal" style="text-autospace:none"><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">40150 Shah Alam, Selangor,<o:p></o:p></span></p>
<p class="MsoNormal" style="text-autospace:none"><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">Malaysia.<o:p></o:p></span></p>
<p class="MsoNormal" style="line-height:105%"><span style="font-size:11.0pt;line-height:105%;font-family:"Arial",sans-serif;color:#666666;mso-ligatures:standardcontextual"><o:p> </o:p></span></p>
<p class="MsoNormal" style="line-height:105%"><span style="font-size:11.0pt;line-height:105%;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">Service Hotline: 1300 88 8228<o:p></o:p></span></p>
<p class="MsoNormal" style="line-height:105%"><span style="font-size:11.0pt;line-height:105%;font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">Website:</span><span style="font-size:11.0pt;line-height:105%;font-family:"Arial",sans-serif;color:#666666;mso-ligatures:standardcontextual">
</span><a href="http://www.ricoh.com.my/"><span style="font-size:11.0pt;line-height:105%;font-family:"Arial",sans-serif;color:blue;mso-ligatures:standardcontextual">www.ricoh.com.my</span></a><span style="font-size:11.0pt;line-height:105%;font-family:"Arial",sans-serif;color:black;mso-ligatures:standardcontextual"><o:p></o:p></span></p>
<p class="MsoNormal" style="margin-bottom:6.0pt;text-autospace:none"><u><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:blue;mso-ligatures:standardcontextual"><o:p><span style="text-decoration:none"> </span></o:p></span></u></p>
<p class="MsoNormal" style="line-height:105%"><a href="https://www.ricoh.com.my/"><span style="font-size:11.0pt;line-height:105%;color:black;text-decoration:none"><img border="0" width="599" height="183" style="width:6.2395in;height:1.9062in" id="Picture_x0020_4" src="cid:image002.jpg@01DA0CB9.502165A0"></span></a><span style="font-size:11.0pt;line-height:105%;color:black;mso-ligatures:standardcontextual"><o:p></o:p></span></p>
<p class="MsoNormal" style="line-height:105%"><span style="font-size:11.0pt;line-height:105%;color:black;mso-ligatures:standardcontextual"><o:p> </o:p></span></p>
<p class="MsoNormal"><i><span style="font-size:9.0pt;color:#3F621F;mso-ligatures:standardcontextual">This message together with any attachments is confidential and intended solely for the person or entity to whom it is addressed. It contains information that
is confidential and that may be legally privileged. If you are not the intended recipient (or if you have received this message in error), please notify the sender immediately by replying to this message and delete this e-mail (and any other record of it)
from your system. Please do not copy or use it for any purpose. Recipient is advised to check this email and any attachments for the presence of trojans or viruses. The company accepts no liability for any damage caused by any virus transmitted by this email.<o:p></o:p></span></i></p>
</div>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<div>
<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in">
<p class="MsoNormal"><b><span style="font-size:11.0pt">From:</span></b><span style="font-size:11.0pt"> Patricia Foong
<br>
<b>Sent:</b> Thursday, April 27, 2023 10:17 PM<br>
<b>To:</b> Soenwono <</span><a href="mailto:soenwono@moderndatasolusi.com"><span style="font-size:11.0pt">soenwono@moderndatasolusi.com</span></a><span style="font-size:11.0pt">>; '#REU-GSK-IMACD' <</span><a href="mailto:GSK-IMACD@ricoh-europe.com"><span style="font-size:11.0pt">GSK-IMACD@ricoh-europe.com</span></a><span style="font-size:11.0pt">>;
</span><a href="mailto:idris@moderndatasolusi.com"><span style="font-size:11.0pt">idris@moderndatasolusi.com</span></a><span style="font-size:11.0pt"><br>
<b>Cc:</b> </span><a href="mailto:fitri@moderndatasolusi.com"><span style="font-size:11.0pt">fitri@moderndatasolusi.com</span></a><span style="font-size:11.0pt">;
</span><a href="mailto:michael@moderndatasolusi.com"><span style="font-size:11.0pt">michael@moderndatasolusi.com</span></a><span style="font-size:11.0pt">; 'Yan Budiman' <</span><a href="mailto:yan@moderndatasolusi.com"><span style="font-size:11.0pt">yan@moderndatasolusi.com</span></a><span style="font-size:11.0pt">>;
Mabel Seow <</span><a href="mailto:Mabel_Seow@rapp.ricoh.com"><span style="font-size:11.0pt">Mabel_Seow@rapp.ricoh.com</span></a><span style="font-size:11.0pt">>; Cynthia Ho <</span><a href="mailto:Cynthia_Ho@rapp.ricoh.com"><span style="font-size:11.0pt">Cynthia_Ho@rapp.ricoh.com</span></a><span style="font-size:11.0pt">>;
Ben Chong <</span><a href="mailto:ben_chong@rapp.ricoh.com"><span style="font-size:11.0pt">ben_chong@rapp.ricoh.com</span></a><span style="font-size:11.0pt">><br>
<b>Subject:</b> RE: RITM0688734 Tech refresh 4 devices Indonesia Jakarta<o:p></o:p></span></p>
</div>
</div>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><span style="font-size:11.0pt">Dear Pak Idris, good day.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">I would like to follow up the status of this shipment which customer needs it in Apr and I strongly goods are ready to be shipped just pending for payment.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<pre><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">Model : 1 x MP 305 and 1 x IM C300 <o:p></o:p></span></pre>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">FYI, we have refresh of 2 x IM C6000 PO is on the way where customer requested date is in
<span style="background:yellow;mso-highlight:yellow">July.</span><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">Based on Sun Sun’s advise, estimated lead time is 6 months which is not acceptable by the customer.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">Are you confident that PTM is able to deliver with a better lead time is 6 months is way too far. Otherwise, we need to think of alternative..<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">Looking forward to your reply.
<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">Thank you.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><b><span style="font-size:11.0pt;font-family:"Times New Roman",serif;color:#3B9B4B;mso-fareast-language:JA">Advance Leave Notice:
</span></b><b><span style="font-size:11.0pt;font-family:"Times New Roman",serif;color:#2F5496;mso-fareast-language:JA">Nil
<o:p></o:p></span></b></p>
<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Times New Roman",serif;color:#3B9B4B;mso-fareast-language:JA">Public Holiday: </span></b><b><span style="font-size:11.0pt;font-family:"Times New Roman",serif;color:#2F5496;mso-fareast-language:JA">Nil<o:p></o:p></span></b></p>
<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Times New Roman",serif;color:#2F5496;mso-fareast-language:JA"><o:p> </o:p></span></b></p>
<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060"><o:p> </o:p></span></b></p>
<p class="MsoNormal" style="margin-bottom:6.0pt;text-autospace:none"><b><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060">Thank you.</span></b><b><span style="font-family:"Times New Roman",serif;color:black"><o:p></o:p></span></b></p>
<p class="MsoNormal" style="margin-bottom:6.0pt;text-autospace:none"><b><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060">Patricia Foong
</span></b><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060"><br>
Senior Global Account Coordinator<br>
Ricoh Global Services Greater Asia Pacific<br>
Business Operation Division<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-bottom:6.0pt;text-autospace:none"><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060">Mobile Phone : +6016 410 4493<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-bottom:12.0pt;text-autospace:none"><a href="mailto:patricia.foong@ricoh.com.my"><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#0070C0">patricia.foong@ricoh.com.my</span></a><b><span style="font-size:11.0pt;color:#2F5496"><o:p></o:p></span></b></p>
<p class="MsoNormal" style="margin-bottom:6.0pt;text-autospace:none"><b><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060">RICOH (Malaysia) Sdn Bhd (10078-W)</span></b><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060">
<o:p></o:p></span></p>
<p class="MsoNormal" style="text-autospace:none"><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060">UG-D6, Level Upper Ground,<o:p></o:p></span></p>
<p class="MsoNormal" style="text-autospace:none"><span lang="DE" style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060">Utropolis Suites 2, Jalan Kontraktor U1/14,<o:p></o:p></span></p>
<p class="MsoNormal" style="text-autospace:none"><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060">40150 Shah Alam, Selangor,<o:p></o:p></span></p>
<p class="MsoNormal" style="text-autospace:none"><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060">Malaysia.<o:p></o:p></span></p>
<p class="MsoNormal" style="line-height:105%"><span style="font-size:11.0pt;line-height:105%;font-family:"Arial",sans-serif;color:#666666"><o:p> </o:p></span></p>
<p class="MsoNormal" style="line-height:105%"><span style="font-size:11.0pt;line-height:105%;font-family:"Arial",sans-serif;color:#002060">Service Hotline: 1300 88 8228<o:p></o:p></span></p>
<p class="MsoNormal" style="line-height:105%"><span style="font-size:11.0pt;line-height:105%;font-family:"Arial",sans-serif;color:#002060">Website:</span><span style="font-size:11.0pt;line-height:105%;font-family:"Arial",sans-serif;color:#666666">
</span><a href="http://www.ricoh.com.my/"><span style="font-size:11.0pt;line-height:105%;font-family:"Arial",sans-serif;color:blue">www.ricoh.com.my</span></a><span style="font-size:11.0pt;line-height:105%;font-family:"Arial",sans-serif;color:black"><o:p></o:p></span></p>
<p class="MsoNormal" style="margin-bottom:6.0pt;text-autospace:none"><u><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:blue"><o:p><span style="text-decoration:none"> </span></o:p></span></u></p>
<p class="MsoNormal" style="line-height:105%"><a href="https://www.ricoh.com.my/"><span style="font-size:11.0pt;line-height:105%;color:black;text-decoration:none"><img border="0" width="599" height="183" style="width:6.2395in;height:1.9062in" id="Picture_x0020_3" src="cid:image002.jpg@01DA0CB9.502165A0"></span></a><span style="font-size:11.0pt;line-height:105%;color:black"><o:p></o:p></span></p>
<p class="MsoNormal" style="line-height:105%"><span style="font-size:11.0pt;line-height:105%;color:black"><o:p> </o:p></span></p>
<p class="MsoNormal"><i><span style="font-size:9.0pt;color:#3F621F">This message together with any attachments is confidential and intended solely for the person or entity to whom it is addressed. It contains information that is confidential and that may be
legally privileged. If you are not the intended recipient (or if you have received this message in error), please notify the sender immediately by replying to this message and delete this e-mail (and any other record of it) from your system. Please do not
copy or use it for any purpose. Recipient is advised to check this email and any attachments for the presence of trojans or viruses. The company accepts no liability for any damage caused by any virus transmitted by this email.<o:p></o:p></span></i></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in">
<p class="MsoNormal"><b><span style="font-size:11.0pt">From:</span></b><span style="font-size:11.0pt"> Soenwono <</span><a href="mailto:soenwono@moderndatasolusi.com"><span style="font-size:11.0pt">soenwono@moderndatasolusi.com</span></a><span style="font-size:11.0pt">>
<br>
<b>Sent:</b> Friday, March 31, 2023 12:05 AM<br>
<b>To:</b> '#REU-GSK-IMACD' <</span><a href="mailto:GSK-IMACD@ricoh-europe.com"><span style="font-size:11.0pt">GSK-IMACD@ricoh-europe.com</span></a><span style="font-size:11.0pt">>;
</span><a href="mailto:idris@moderndatasolusi.com"><span style="font-size:11.0pt">idris@moderndatasolusi.com</span></a><span style="font-size:11.0pt">; Patricia Foong <</span><a href="mailto:Patricia.Foong@ricoh.com.my"><span style="font-size:11.0pt">Patricia.Foong@ricoh.com.my</span></a><span style="font-size:11.0pt">><br>
<b>Cc:</b> </span><a href="mailto:fitri@moderndatasolusi.com"><span style="font-size:11.0pt">fitri@moderndatasolusi.com</span></a><span style="font-size:11.0pt">;
</span><a href="mailto:michael@moderndatasolusi.com"><span style="font-size:11.0pt">michael@moderndatasolusi.com</span></a><span style="font-size:11.0pt">; 'Yan Budiman' <</span><a href="mailto:yan@moderndatasolusi.com"><span style="font-size:11.0pt">yan@moderndatasolusi.com</span></a><span style="font-size:11.0pt">>;
Mabel Seow <</span><a href="mailto:Mabel_Seow@rapp.ricoh.com"><span style="font-size:11.0pt">Mabel_Seow@rapp.ricoh.com</span></a><span style="font-size:11.0pt">><br>
<b>Subject:</b> RE: RITM0688734 Tech refresh 4 devices Indonesia Jakarta<o:p></o:p></span></p>
</div>
<p class="MsoNormal"><o:p> </o:p></p>
<div>
<p class="MsoNormal" style="mso-line-height-alt:.75pt"><span style="font-size:1.0pt;color:white">Hi Natalia, Currently we cannot confirm that the new unit will be delivered and installed as per date requested. So we will help them to move their existing unit
to their new location and also prepare the back up (temporary) unit if they need
<o:p></o:p></span></p>
</div>
<div>
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<p class="MsoNormal"><b><u><span style="font-size:11.0pt">Hi Natalia,<o:p></o:p></span></u></b></p>
<p class="MsoNormal"><b><u><span style="font-size:11.0pt"><o:p><span style="text-decoration:none"> </span></o:p></span></u></b></p>
<p class="MsoNormal"><span style="font-size:11.0pt">Currently we cannot confirm that the new unit will be delivered and installed as per date requested.
<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">So we will help them to move their existing unit to their new location and also prepare the back up (temporary) unit if they need while waiting their new unit to be installed. please advise.
<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">Thank you<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<div>
<p class="MsoNormal"><span style="font-family:"Tahoma",sans-serif">Regards,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Tahoma",sans-serif">Soenwono Suprapto | GMA & Direct Dept Head<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="DE" style="font-family:"Tahoma",sans-serif">T: +62 21-27937489<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="DE" style="font-family:"Tahoma",sans-serif">F: +62 21-27937486<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="DE" style="font-family:"Tahoma",sans-serif">M: +62-87771697791<o:p></o:p></span></p>
<p class="MsoNormal"><a href="http://www.moderndatasolusi.com/"><span lang="DE" style="font-family:"Tahoma",sans-serif;color:blue">www.moderndatasolusi.com</span></a><span lang="DE" style="font-family:"Tahoma",sans-serif"><o:p></o:p></span></p>
<p class="MsoNormal"><span lang="DE" style="font-family:"Tahoma",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><b><u><span style="font-family:"Tahoma",sans-serif">PT MODERN DATA SOLUSI
<o:p></o:p></span></u></b></p>
<p class="MsoNormal"><a href="https://goo.gl/maps/ta17fqnTWbL2"><span style="font-family:"Arial",sans-serif;color:black;background:white;text-decoration:none">JL. Sultan Iskandar Muda No. 29, Kebayoran Lama Utara, Kebayoran Lama - Jakarta Selatan 12240</span></a><span style="font-family:"Arial",sans-serif;color:#222222;background:white"><o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="font-size:11.0pt"><img border="0" width="195" height="84" style="width:2.0312in;height:.875in" id="Picture_x0020_2" src="cid:image029.png@01DA0CB9.502165A0"></span><span style="font-family:"Arial",sans-serif;color:#222222;background:white"><o:p></o:p></span></p>
</div>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<div>
<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in">
<p class="MsoNormal"><b><span style="font-size:11.0pt">From:</span></b><span style="font-size:11.0pt"> #REU-GSK-IMACD <</span><a href="mailto:GSK-IMACD@ricoh-europe.com"><span style="font-size:11.0pt">GSK-IMACD@ricoh-europe.com</span></a><span style="font-size:11.0pt">>
<br>
<b>Sent:</b> 28 March 2023 19:37<br>
<b>To:</b> </span><a href="mailto:idris@moderndatasolusi.com"><span style="font-size:11.0pt">idris@moderndatasolusi.com</span></a><span style="font-size:11.0pt">; Soenwono <</span><a href="mailto:soenwono@moderndatasolusi.com"><span style="font-size:11.0pt">soenwono@moderndatasolusi.com</span></a><span style="font-size:11.0pt">>;
Patricia Foong Swee See <</span><a href="mailto:Patricia.Foong@ricoh.com.my"><span style="font-size:11.0pt">Patricia.Foong@ricoh.com.my</span></a><span style="font-size:11.0pt">><br>
<b>Cc:</b> </span><a href="mailto:fitri@moderndatasolusi.com"><span style="font-size:11.0pt">fitri@moderndatasolusi.com</span></a><span style="font-size:11.0pt">;
</span><a href="mailto:michael@moderndatasolusi.com"><span style="font-size:11.0pt">michael@moderndatasolusi.com</span></a><span style="font-size:11.0pt">; 'Yan Budiman' <</span><a href="mailto:yan@moderndatasolusi.com"><span style="font-size:11.0pt">yan@moderndatasolusi.com</span></a><span style="font-size:11.0pt">>;
Mabel Seow <</span><a href="mailto:Mabel_Seow@rapp.ricoh.com"><span style="font-size:11.0pt">Mabel_Seow@rapp.ricoh.com</span></a><span style="font-size:11.0pt">><br>
<b>Subject:</b> RE: RITM0688734 Tech refresh 4 devices Indonesia Jakarta<br>
<b>Importance:</b> High<o:p></o:p></span></p>
</div>
</div>
<p class="MsoNormal"><span lang="EN-ID" style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="msipheader18ea1115" align="center" style="margin:0in;text-align:center">
<span style="font-size:11.0pt;color:black">Internal</span><span style="font-size:11.0pt"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">Hi </span><a id="OWAAM5A17D63B749744A9988A0CF27C46CEFE" href="mailto:soenwono@moderndatasolusi.com"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;text-decoration:none">@Soenwono</span></a><span style="font-size:11.0pt">
and </span><a id="OWAAMB911F4EB08E044B2AF5DE0F4D63FA6E3" href="mailto:idris@moderndatasolusi.com"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;text-decoration:none">@idris@moderndatasolusi.com</span></a><span style="font-size:11.0pt">,
<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">I was informed that GSK <b>urgently need printers on site on 25<sup>th</sup> of April or earlier.<o:p></o:p></b></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">Please advise if they can get new printers by then?
<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">If not, they will need to move old printers and then replace them so this information is crucial.
<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">I will have a meeting with the central customer tomorrow so I would appreciate your reply.
<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><a id="OWAAM534C1E99CFC74C9A976728800D48181D" href="mailto:Patricia.Foong@ricoh.com.my"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;text-decoration:none">@Patricia Foong Swee See</span></a><span style="font-size:11.0pt">
may I ask you to follow up on this please?<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">Thanks!<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><b><span style="font-size:10.5pt;color:black">Best regards,<o:p></o:p></span></b></p>
<p class="MsoNormal"><b><span style="font-size:10.5pt;color:black"><o:p> </o:p></span></b></p>
<p class="MsoNormal"><b><span style="font-size:10.5pt;color:black">Natalia Kawczyńska<o:p></o:p></span></b></p>
<p class="MsoNormal"><span style="font-size:10.5pt;color:black">Global Accounts Coordinator<o:p></o:p></span></p>
<p class="MsoNormal"><b><span style="font-size:10.5pt;color:black"><br>
Ricoh Business Services</span></b><span style="font-size:10.5pt;color:black"><br>
</span><a href="../../../../Downloads/banner.PNG"><span style="font-size:10.5pt">Olivia Business Centre</span></a><span style="font-size:10.5pt;color:black"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.5pt;font-family:"Yu Gothic",sans-serif;color:black"><br>
Olivia Star 6th Floor<br>
Aleja Grunwaldzka 472C<br>
80-309 Gdansk</span><span lang="EN-GB" style="font-size:10.5pt;font-family:"Yu Gothic",sans-serif;color:black"><br>
</span><a href="mailto:natalia.kawczynska@ricoh-europe.com"><span lang="EN-GB" style="font-size:10.5pt;font-family:"Yu Gothic",sans-serif">natalia.kawczynska@ricoh-europe.com</span></a><span lang="EN-GB" style="font-size:10.5pt;font-family:"Yu Gothic",sans-serif;color:black"><o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="font-size:10.5pt;font-family:"Yu Gothic",sans-serif;color:black"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><img border="0" width="854" height="121" style="width:8.8958in;height:1.2604in" id="Picture_x0020_1" src="cid:image055.jpg@01DA0CB9.502165A0"></span><span style="font-size:10.5pt;font-family:"Yu Gothic",sans-serif;color:black"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<div>
<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in">
<p class="MsoNormal"><b><span style="font-size:11.0pt">From:</span></b><span style="font-size:11.0pt"> #REU-GSK-IMACD <</span><a href="mailto:GSK-IMACD@ricoh-europe.com"><span style="font-size:11.0pt">GSK-IMACD@ricoh-europe.com</span></a><span style="font-size:11.0pt">>
<br>
<b>Sent:</b> Tuesday, 28 March 2023 10:48<br>
<b>To:</b> </span><a href="mailto:idris@moderndatasolusi.com"><span style="font-size:11.0pt">idris@moderndatasolusi.com</span></a><span style="font-size:11.0pt">; Soenwono <</span><a href="mailto:soenwono@moderndatasolusi.com"><span style="font-size:11.0pt">soenwono@moderndatasolusi.com</span></a><span style="font-size:11.0pt">><br>
<b>Cc:</b> </span><a href="mailto:fitri@moderndatasolusi.com"><span style="font-size:11.0pt">fitri@moderndatasolusi.com</span></a><span style="font-size:11.0pt">;
</span><a href="mailto:michael@moderndatasolusi.com"><span style="font-size:11.0pt">michael@moderndatasolusi.com</span></a><span style="font-size:11.0pt">; 'Yan Budiman' <</span><a href="mailto:yan@moderndatasolusi.com"><span style="font-size:11.0pt">yan@moderndatasolusi.com</span></a><span style="font-size:11.0pt">>;
Mabel Seow <</span><a href="mailto:Mabel_Seow@rapp.ricoh.com"><span style="font-size:11.0pt">Mabel_Seow@rapp.ricoh.com</span></a><span style="font-size:11.0pt">>; Patricia Foong Swee See <</span><a href="mailto:Patricia.Foong@ricoh.com.my"><span style="font-size:11.0pt">Patricia.Foong@ricoh.com.my</span></a><span style="font-size:11.0pt">><br>
<b>Subject:</b> Re: RITM0688734 Tech refresh 4 devices Indonesia Jakarta<br>
<b>Importance:</b> High<o:p></o:p></span></p>
</div>
</div>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<div>
<p class="MsoNormal" style="background:white"><span style="font-size:12.0pt;color:black">Hi
</span><span style="color:black"><a id="OWAAM732290" href="mailto:idris@moderndatasolusi.com"><span style="font-size:12.0pt;font-family:"Calibri",sans-serif;text-decoration:none">@idris@moderndatasolusi.com</span></a></span><span style="font-size:12.0pt;color:black">, <o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal" style="background:white"><span style="font-size:12.0pt;color:black"><o:p> </o:p></span></p>
</div>
<div>
<p class="MsoNormal" style="background:white"><span style="font-size:12.0pt;color:black">Please be informed that customer needs devices on 20/04. <o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal" style="background:white"><span style="font-size:12.0pt;color:black"><o:p> </o:p></span></p>
</div>
<div>
<p class="MsoNormal" style="background:white"><span style="font-size:12.0pt;color:black">Are we able to deliver in this time frame? If not, please advise if we have loaners to provide to the customer (colour). <o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal" style="background:white"><span style="font-size:12.0pt;color:black"><o:p> </o:p></span></p>
</div>
<div>
<p class="MsoNormal" style="background:white"><span style="font-size:12.0pt;color:black">This is already a very sensitive matter as we have breached SLA's, therefore please kindly provide an urgent update and solutions for delay. <o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal" style="background:white"><span style="font-size:12.0pt;color:black"><o:p> </o:p></span></p>
</div>
<div>
<p class="MsoNormal" style="background:white"><span style="font-size:12.0pt;color:black">Thank you!<o:p></o:p></span></p>
</div>
<div>
<div>
<p class="MsoNormal"><span style="font-size:12.0pt;color:black"><o:p> </o:p></span></p>
</div>
<div id="Signature">
<div>
<p style="background:white"><span class="contentpasted1"><b><span style="font-size:10.5pt;color:black;background:white">Best regards,</span></b></span><span style="color:#242424;background:white"><o:p></o:p></span></p>
<p style="background:white;text-align:start"><span class="contentpasted1"><b><span style="font-size:10.5pt;color:black;background:white"> </span></b></span><span style="color:#242424;background:white"><o:p></o:p></span></p>
<p style="background:white;text-align:start"><span class="contentpasted1"><b><span style="font-size:10.5pt;color:black;background:white">Natalia Kawczyńska</span></b></span><span style="color:#242424;background:white"><o:p></o:p></span></p>
<p style="background:white;text-align:start"><span class="contentpasted1"><span style="font-size:10.5pt;color:black;background:white">Global Accounts Coordinator</span></span><span style="color:#242424;background:white"><o:p></o:p></span></p>
<p style="background:white;text-align:start"><b><span style="font-size:10.5pt;color:black;background:white"><br>
<span class="contentpasted1">Ricoh Business Services</span></span></b><span style="font-size:10.5pt;color:black;background:white"><br>
</span><span class="contentpasted1"><span style="font-size:10.5pt;font-family:"Yu Gothic",sans-serif;color:black;background:white">Olivia Star 6th Floor</span></span><span style="color:#242424;background:white"><o:p></o:p></span></p>
<p style="background:white;text-align:start"><span class="contentpasted1"><span lang="DE" style="font-size:10.5pt;font-family:"Yu Gothic",sans-serif;color:black;background:white">Aleja Grunwaldzka 472C</span></span><span lang="DE" style="font-size:10.5pt;font-family:"Yu Gothic",sans-serif;color:black;background:white"><br>
<span class="contentpasted1">80-309 Gdansk</span><br>
</span><span style="color:black"><a href="mailto:natalia.kawczynska@ricoh-europe.com" target="_blank"><span lang="DE" style="font-size:10.5pt;font-family:"Yu Gothic",sans-serif;background:white">natalia.kawczynska@ricoh-europe.com</span></a></span><span lang="DE" style="color:#242424;background:white"><o:p></o:p></span></p>
<p class="MsoNormal"><span lang="DE" style="font-size:11.0pt"><o:p> </o:p></span></p>
</div>
</div>
</div>
<div class="MsoNormal" align="center" style="text-align:center"><span style="font-size:11.0pt">
<hr size="2" width="98%" align="center">
</span></div>
<div id="divRplyFwdMsg">
<p class="MsoNormal"><b><span style="font-size:11.0pt;color:black">From:</span></b><span style="font-size:11.0pt;color:black"> Patricia Foong <</span><a href="mailto:Patricia.Foong@ricoh.com.my"><span style="font-size:11.0pt">Patricia.Foong@ricoh.com.my</span></a><span style="font-size:11.0pt;color:black">><br>
<b>Sent:</b> 13 March 2023 16:22<br>
<b>To:</b> </span><a href="mailto:idris@moderndatasolusi.com"><span style="font-size:11.0pt">idris@moderndatasolusi.com</span></a><span style="font-size:11.0pt;color:black"> <</span><a href="mailto:idris@moderndatasolusi.com"><span style="font-size:11.0pt">idris@moderndatasolusi.com</span></a><span style="font-size:11.0pt;color:black">><br>
<b>Cc:</b> #REU-GSK-IMACD <</span><a href="mailto:GSK-IMACD@ricoh-europe.com"><span style="font-size:11.0pt">GSK-IMACD@ricoh-europe.com</span></a><span style="font-size:11.0pt;color:black">>;
</span><a href="mailto:fitri@moderndatasolusi.com"><span style="font-size:11.0pt">fitri@moderndatasolusi.com</span></a><span style="font-size:11.0pt;color:black"> <</span><a href="mailto:fitri@moderndatasolusi.com"><span style="font-size:11.0pt">fitri@moderndatasolusi.com</span></a><span style="font-size:11.0pt;color:black">>;
soenwono <</span><a href="mailto:soenwono@moderndatasolusi.com"><span style="font-size:11.0pt">soenwono@moderndatasolusi.com</span></a><span style="font-size:11.0pt;color:black">>;
</span><a href="mailto:michael@moderndatasolusi.com"><span style="font-size:11.0pt">michael@moderndatasolusi.com</span></a><span style="font-size:11.0pt;color:black"> <</span><a href="mailto:michael@moderndatasolusi.com"><span style="font-size:11.0pt">michael@moderndatasolusi.com</span></a><span style="font-size:11.0pt;color:black">>;
'Yan Budiman' <</span><a href="mailto:yan@moderndatasolusi.com"><span style="font-size:11.0pt">yan@moderndatasolusi.com</span></a><span style="font-size:11.0pt;color:black">>; Mabel Seow <</span><a href="mailto:Mabel_Seow@rapp.ricoh.com"><span style="font-size:11.0pt">Mabel_Seow@rapp.ricoh.com</span></a><span style="font-size:11.0pt;color:black">><br>
<b>Subject:</b> RE: RITM0688734 Tech refresh 4 devices Indonesia Jakarta</span><span style="font-size:11.0pt">
<o:p></o:p></span></p>
<div>
<p class="MsoNormal"><span style="font-size:11.0pt"> <o:p></o:p></span></p>
</div>
</div>
<div>
<div style="border:solid #FFCACA 1.0pt;padding:12.0pt 12.0pt 12.0pt 12.0pt">
<p style="background:#FFCACA"><span style="font-size:10.0pt;color:black">This message was sent from an external source. Please be careful opening attachments/links or replying to sources you don’t know.</span><o:p></o:p></p>
</div>
<div>
<div>
<p class="xmsonormal"><span style="font-size:11.0pt">Dear Pak Idris, good day.</span><o:p></o:p></p>
<p class="xmsonormal"><span style="font-size:11.0pt"> </span><o:p></o:p></p>
<p class="xmsonormal"><span style="font-size:11.0pt">Do you have any update for us please as it is already a week from your last email on 7<sup>th</sup> Mar…</span><o:p></o:p></p>
<p class="xmsonormal"><span style="font-size:11.0pt"> </span><o:p></o:p></p>
<p class="xmsonormal"><span style="font-size:11.0pt">Looking forward to hearing you and please take note that we need to delivery the devices in Apr as per customer’s request.</span><o:p></o:p></p>
<p class="xmsonormal"><span style="font-size:11.0pt"> </span><o:p></o:p></p>
<p class="xmsonormal"><span style="font-size:11.0pt">Thank you.</span><o:p></o:p></p>
<p class="xmsonormal"><span style="font-size:11.0pt"> </span><o:p></o:p></p>
<div>
<p class="xmsonormal"><b><span style="font-size:11.0pt;font-family:"Times New Roman",serif;color:#3B9B4B">Advance Leave Notice:
</span></b><b><span style="font-size:11.0pt;font-family:"Times New Roman",serif;color:#2F5496">Nil </span></b><o:p></o:p></p>
<p class="xmsonormal"><b><span style="font-size:11.0pt;font-family:"Times New Roman",serif;color:#3B9B4B">Public Holiday: </span></b><b><span style="font-size:11.0pt;font-family:"Times New Roman",serif;color:#2F5496">Nil</span></b><o:p></o:p></p>
<p class="xmsonormal"><b><span style="font-size:11.0pt;font-family:"Times New Roman",serif;color:#2F5496"> </span></b><o:p></o:p></p>
<p class="xmsonormal"><b><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060"> </span></b><o:p></o:p></p>
<p class="xmsonormal" style="margin-bottom:6.0pt;text-autospace:none"><b><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060">Thank you.</span></b><o:p></o:p></p>
<p class="xmsonormal" style="margin-bottom:6.0pt;text-autospace:none"><b><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060">Patricia Foong
</span></b><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060"><br>
Senior Global Account Coordinator<br>
Ricoh Global Services Greater Asia Pacific<br>
Business Operation Division</span><o:p></o:p></p>
<p class="xmsonormal" style="margin-bottom:6.0pt;text-autospace:none"><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060">Mobile Phone : +6016 410 4493</span><o:p></o:p></p>
<p class="xmsonormal" style="margin-bottom:12.0pt;text-autospace:none"><a href="mailto:patricia.foong@ricoh.com.my"><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#0070C0">patricia.foong@ricoh.com.my</span></a><o:p></o:p></p>
<p class="xmsonormal" style="margin-bottom:6.0pt;text-autospace:none"><b><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060">RICOH (Malaysia) Sdn Bhd (10078-W)</span></b><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060">
</span><o:p></o:p></p>
<p class="xmsonormal" style="text-autospace:none"><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060">UG-D6, Level Upper Ground,</span><o:p></o:p></p>
<p class="xmsonormal" style="text-autospace:none"><span lang="DE" style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060">Utropolis Suites 2, Jalan Kontraktor U1/14,</span><span lang="DE"><o:p></o:p></span></p>
<p class="xmsonormal" style="text-autospace:none"><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060">40150 Shah Alam, Selangor,</span><o:p></o:p></p>
<p class="xmsonormal" style="text-autospace:none"><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060">Malaysia.</span><o:p></o:p></p>
<p class="xmsonormal" style="line-height:105%"><span style="font-size:11.0pt;line-height:105%;font-family:"Arial",sans-serif;color:#666666"> </span><o:p></o:p></p>
<p class="xmsonormal" style="line-height:105%"><span style="font-size:11.0pt;line-height:105%;font-family:"Arial",sans-serif;color:#002060">Service Hotline: 1300 88 8228</span><o:p></o:p></p>
<p class="xmsonormal" style="line-height:105%"><span style="font-size:11.0pt;line-height:105%;font-family:"Arial",sans-serif;color:#002060">Website:</span><span style="font-size:11.0pt;line-height:105%;font-family:"Arial",sans-serif;color:#666666">
</span><a href="http://www.ricoh.com.my/"><span style="font-size:11.0pt;line-height:105%;font-family:"Arial",sans-serif;color:blue">www.ricoh.com.my</span></a><o:p></o:p></p>
<p class="xmsonormal" style="margin-bottom:6.0pt;text-autospace:none"><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:blue"> </span><o:p></o:p></p>
<p class="xmsonormal" style="line-height:105%"><a href="https://www.ricoh.com.my/"><span style="font-size:11.0pt;line-height:105%;color:black;text-decoration:none"><img border="0" width="599" height="183" style="width:6.2395in;height:1.9062in" id="x_Picture_x0020_2" src="cid:image002.jpg@01DA0CB9.502165A0"></span></a><o:p></o:p></p>
<p class="xmsonormal" style="line-height:105%"><span style="font-size:11.0pt;line-height:105%;color:black"> </span><o:p></o:p></p>
<p class="xmsonormal"><i><span style="font-size:9.0pt;color:#3F621F">This message together with any attachments is confidential and intended solely for the person or entity to whom it is addressed. It contains information that is confidential and that may be
legally privileged. If you are not the intended recipient (or if you have received this message in error), please notify the sender immediately by replying to this message and delete this e-mail (and any other record of it) from your system. Please do not
copy or use it for any purpose. Recipient is advised to check this email and any attachments for the presence of trojans or viruses. The company accepts no liability for any damage caused by any virus transmitted by this email.</span></i><o:p></o:p></p>
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<p class="xmsonormal"><span style="font-size:11.0pt"> </span><o:p></o:p></p>
<div>
<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in">
<p class="xmsonormal"><b><span style="font-size:11.0pt">From:</span></b><span style="font-size:11.0pt"> Patricia Foong
<br>
<b>Sent:</b> Tuesday, March 7, 2023 8:39 PM<br>
<b>To:</b> </span><a href="mailto:idris@moderndatasolusi.com"><span style="font-size:11.0pt">idris@moderndatasolusi.com</span></a><span style="font-size:11.0pt"><br>
<b>Cc:</b> #REU-GSK-IMACD <</span><a href="mailto:GSK-IMACD@ricoh-europe.com"><span style="font-size:11.0pt">GSK-IMACD@ricoh-europe.com</span></a><span style="font-size:11.0pt">>;
</span><a href="mailto:fitri@moderndatasolusi.com"><span style="font-size:11.0pt">fitri@moderndatasolusi.com</span></a><span style="font-size:11.0pt">; soenwono <</span><a href="mailto:soenwono@moderndatasolusi.com"><span style="font-size:11.0pt">soenwono@moderndatasolusi.com</span></a><span style="font-size:11.0pt">>;
</span><a href="mailto:michael@moderndatasolusi.com"><span style="font-size:11.0pt">michael@moderndatasolusi.com</span></a><span style="font-size:11.0pt">; 'Yan Budiman' <</span><a href="mailto:yan@moderndatasolusi.com"><span style="font-size:11.0pt">yan@moderndatasolusi.com</span></a><span style="font-size:11.0pt">>;
Mabel Seow <</span><a href="mailto:Mabel_Seow@rapp.ricoh.com"><span style="font-size:11.0pt">Mabel_Seow@rapp.ricoh.com</span></a><span style="font-size:11.0pt">><br>
<b>Subject:</b> RE: RITM0688734 Tech refresh 4 devices Indonesia Jakarta</span><o:p></o:p></p>
</div>
</div>
<p class="xmsonormal"> <o:p></o:p></p>
<p class="xmsonormal"><span style="font-size:11.0pt">Thank you so much Pak Idris for your kind reply.</span><o:p></o:p></p>
<p class="xmsonormal"><span style="font-size:11.0pt"> </span><o:p></o:p></p>
<p class="xmsonormal"><span style="font-size:11.0pt">We look forward to hearing from you hopefully in a day of two as today already 7<sup>th</sup> Mar and we have lost a week of lead time..</span><o:p></o:p></p>
<p class="xmsonormal"><span style="font-size:11.0pt"> </span><o:p></o:p></p>
<p class="xmsonormal"><span style="font-size:11.0pt"> </span><o:p></o:p></p>
<p class="xmsonormal"><span style="font-size:11.0pt"> </span><o:p></o:p></p>
<p class="xmsonormal"><b><span style="font-size:11.0pt;font-family:"Times New Roman",serif;color:#3B9B4B">Advance Leave Notice:
</span></b><b><span style="font-size:11.0pt;font-family:"Times New Roman",serif;color:#2F5496">Nil </span></b><o:p></o:p></p>
<p class="xmsonormal"><b><span style="font-size:11.0pt;font-family:"Times New Roman",serif;color:#3B9B4B">Public Holiday: </span></b><b><span style="font-size:11.0pt;font-family:"Times New Roman",serif;color:#2F5496">Nil</span></b><o:p></o:p></p>
<p class="xmsonormal"><b><span style="font-size:11.0pt;font-family:"Times New Roman",serif;color:#2F5496"> </span></b><o:p></o:p></p>
<p class="xmsonormal"><b><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060"> </span></b><o:p></o:p></p>
<p class="xmsonormal" style="margin-bottom:6.0pt;text-autospace:none"><b><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060">Thank you.</span></b><o:p></o:p></p>
<p class="xmsonormal" style="margin-bottom:6.0pt;text-autospace:none"><b><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060">Patricia Foong
</span></b><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060"><br>
Senior Global Account Coordinator<br>
Ricoh Global Services Greater Asia Pacific<br>
Business Operation Division</span><o:p></o:p></p>
<p class="xmsonormal" style="margin-bottom:6.0pt;text-autospace:none"><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060">Mobile Phone : +6016 410 4493</span><o:p></o:p></p>
<p class="xmsonormal" style="margin-bottom:12.0pt;text-autospace:none"><a href="mailto:patricia.foong@ricoh.com.my"><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#0070C0">patricia.foong@ricoh.com.my</span></a><o:p></o:p></p>
<p class="xmsonormal" style="margin-bottom:6.0pt;text-autospace:none"><b><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060">RICOH (Malaysia) Sdn Bhd (10078-W)</span></b><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060">
</span><o:p></o:p></p>
<p class="xmsonormal" style="text-autospace:none"><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060">UG-D6, Level Upper Ground,</span><o:p></o:p></p>
<p class="xmsonormal" style="text-autospace:none"><span lang="DE" style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060">Utropolis Suites 2, Jalan Kontraktor U1/14,</span><span lang="DE"><o:p></o:p></span></p>
<p class="xmsonormal" style="text-autospace:none"><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060">40150 Shah Alam, Selangor,</span><o:p></o:p></p>
<p class="xmsonormal" style="text-autospace:none"><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#002060">Malaysia.</span><o:p></o:p></p>
<p class="xmsonormal" style="line-height:105%"><span style="font-size:11.0pt;line-height:105%;font-family:"Arial",sans-serif;color:#666666"> </span><o:p></o:p></p>
<p class="xmsonormal" style="line-height:105%"><span style="font-size:11.0pt;line-height:105%;font-family:"Arial",sans-serif;color:#002060">Service Hotline: 1300 88 8228</span><o:p></o:p></p>
<p class="xmsonormal" style="line-height:105%"><span style="font-size:11.0pt;line-height:105%;font-family:"Arial",sans-serif;color:#002060">Website:</span><span style="font-size:11.0pt;line-height:105%;font-family:"Arial",sans-serif;color:#666666">
</span><a href="http://www.ricoh.com.my/"><span style="font-size:11.0pt;line-height:105%;font-family:"Arial",sans-serif;color:blue">www.ricoh.com.my</span></a><o:p></o:p></p>
<p class="xmsonormal" style="margin-bottom:6.0pt;text-autospace:none"><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:blue"> </span><o:p></o:p></p>
<p class="xmsonormal" style="line-height:105%"><a href="https://www.ricoh.com.my/"><span style="font-size:11.0pt;line-height:105%;color:black;text-decoration:none"><img border="0" width="599" height="183" style="width:6.2395in;height:1.9062in" id="x_Picture_x0020_3" src="cid:image002.jpg@01DA0CB9.502165A0"></span></a><o:p></o:p></p>
<p class="xmsonormal" style="line-height:105%"><span style="font-size:11.0pt;line-height:105%;color:black"> </span><o:p></o:p></p>
<p class="xmsonormal"><i><span style="font-size:9.0pt;color:#3F621F">This message together with any attachments is confidential and intended solely for the person or entity to whom it is addressed. It contains information that is confidential and that may be
legally privileged. If you are not the intended recipient (or if you have received this message in error), please notify the sender immediately by replying to this message and delete this e-mail (and any other record of it) from your system. Please do not
copy or use it for any purpose. Recipient is advised to check this email and any attachments for the presence of trojans or viruses. The company accepts no liability for any damage caused by any virus transmitted by this email.</span></i><o:p></o:p></p>
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<p class="xmsonormal"><b><span style="font-size:11.0pt">From:</span></b><span style="font-size:11.0pt">
</span><a href="mailto:idris@moderndatasolusi.com"><span style="font-size:11.0pt">idris@moderndatasolusi.com</span></a><span style="font-size:11.0pt"> <</span><a href="mailto:idris@moderndatasolusi.com"><span style="font-size:11.0pt">idris@moderndatasolusi.com</span></a><span style="font-size:11.0pt">>
<br>
<b>Sent:</b> Tuesday, March 7, 2023 2:08 PM<br>
<b>To:</b> Patricia Foong <</span><a href="mailto:Patricia.Foong@ricoh.com.my"><span style="font-size:11.0pt">Patricia.Foong@ricoh.com.my</span></a><span style="font-size:11.0pt">><br>
<b>Cc:</b> #REU-GSK-IMACD <</span><a href="mailto:GSK-IMACD@ricoh-europe.com"><span style="font-size:11.0pt">GSK-IMACD@ricoh-europe.com</span></a><span style="font-size:11.0pt">>;
</span><a href="mailto:fitri@moderndatasolusi.com"><span style="font-size:11.0pt">fitri@moderndatasolusi.com</span></a><span style="font-size:11.0pt">; soenwono <</span><a href="mailto:soenwono@moderndatasolusi.com"><span style="font-size:11.0pt">soenwono@moderndatasolusi.com</span></a><span style="font-size:11.0pt">>;
</span><a href="mailto:michael@moderndatasolusi.com"><span style="font-size:11.0pt">michael@moderndatasolusi.com</span></a><span style="font-size:11.0pt">; 'Yan Budiman' <</span><a href="mailto:yan@moderndatasolusi.com"><span style="font-size:11.0pt">yan@moderndatasolusi.com</span></a><span style="font-size:11.0pt">>;
Mabel Seow <</span><a href="mailto:Mabel_Seow@rapp.ricoh.com"><span style="font-size:11.0pt">Mabel_Seow@rapp.ricoh.com</span></a><span style="font-size:11.0pt">><br>
<b>Subject:</b> Re: RITM0688734 Tech refresh 4 devices Indonesia Jakarta</span><o:p></o:p></p>
</div>
<p class="xmsonormal"> <o:p></o:p></p>
<div>
<p class="xmsonormal"><span style="font-size:1.0pt;color:white">Dear Pat, I have already talk to Soenwono regarding GSK Order. I see the MP305 and IMC300 order scheme is purchase Please give us a moment, and update you. Thanks Idris On 2023-03-07 08: 32, Patricia
Foong wrote: > Dear Michael and Idris, </span><o:p></o:p></p>
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<pre style="white-space:pre-wrap"><span style="font-size:11.0pt;font-family:"Arial",sans-serif">Dear Pat,</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif"> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">I have already talk to Soenwono regarding GSK Order. I see the MP305 and </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">IMC300 order scheme is purchase</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">Please give us a moment, and update you.</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif"> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">Thanks</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">Idris</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif"> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif"> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">On 2023-03-07 08:32, Patricia Foong wrote:</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> Dear Michael and Idris, good day.</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> I would like to draw your attention with regards to this GSK order</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> that was placed to PTM last year and loaners been given at that point</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> of time.</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> Based on the email ex-change, devices should be ready by end February</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> and please confirm by return email if there is any change.</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> Please do take note that customer has given sufficient lead time for</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> this order and have informed that they need the devices in early Apr</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> when they move in their new office.</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> Having said that, kindly release payment in order to have the devices</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> shipped out and reach Indonesia within this month, arrange for</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> delivery in early Apr (please co-ordinate with the local customer).</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> I would like to reiterate that there is no room for any further delay</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> and will impact SLA measurement cum penalty (service credit).</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> Your respond/update is greatly appreciated.</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> Advance Leave Notice: Nil</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> Public Holiday: Nil</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> Thank you.</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> Patricia Foong</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> Senior Global Account Coordinator</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> Ricoh Global Services Greater Asia Pacific</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> Business Operation Division</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> Mobile Phone : +6016 410 4493</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><a href="mailto:patricia.foong@ricoh.com.my"><span style="font-size:11.0pt;font-family:"Arial",sans-serif">patricia.foong@ricoh.com.my</span></a><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> RICOH (Malaysia) Sdn Bhd (10078-W)</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> UG-D6, Level Upper Ground,</span><o:p></o:p></pre>
<pre><span lang="DE" style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><span lang="DE"><o:p></o:p></span></pre>
<pre><span lang="DE" style="font-size:11.0pt;font-family:"Arial",sans-serif">> Utropolis Suites 2, Jalan Kontraktor U1/14,</span><span lang="DE"><o:p></o:p></span></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> 40150 Shah Alam, Selangor,</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> Malaysia.</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> Service Hotline: 1300 88 8228</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> Website: </span><a href="http://www.ricoh.com.my/"><span style="font-size:11.0pt;font-family:"Arial",sans-serif">www.ricoh.com.my</span></a><span style="font-size:11.0pt;font-family:"Arial",sans-serif"> [1]</span><o:p></o:p></pre>
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<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> [2]</span><o:p></o:p></pre>
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<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> From: #REU-GSK-IMACD <</span><a href="mailto:GSK-IMACD@ricoh-europe.com"><span style="font-size:11.0pt;font-family:"Arial",sans-serif">GSK-IMACD@ricoh-europe.com</span></a><span style="font-size:11.0pt;font-family:"Arial",sans-serif">></span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> Sent: Thursday, February 2, 2023 2:52 PM</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> To: </span><a href="mailto:fitri@moderndatasolusi.com"><span style="font-size:11.0pt;font-family:"Arial",sans-serif">fitri@moderndatasolusi.com</span></a><span style="font-size:11.0pt;font-family:"Arial",sans-serif">; soenwono</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> <</span><a href="mailto:soenwono@moderndatasolusi.com"><span style="font-size:11.0pt;font-family:"Arial",sans-serif">soenwono@moderndatasolusi.com</span></a><span style="font-size:11.0pt;font-family:"Arial",sans-serif">>; </span><a href="mailto:michael@moderndatasolusi.com"><span style="font-size:11.0pt;font-family:"Arial",sans-serif">michael@moderndatasolusi.com</span></a><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> Cc: 'Yan Budiman' <</span><a href="mailto:yan@moderndatasolusi.com"><span style="font-size:11.0pt;font-family:"Arial",sans-serif">yan@moderndatasolusi.com</span></a><span style="font-size:11.0pt;font-family:"Arial",sans-serif">>; Mabel Seow</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> <</span><a href="mailto:Mabel_Seow@rapp.ricoh.com"><span style="font-size:11.0pt;font-family:"Arial",sans-serif">Mabel_Seow@rapp.ricoh.com</span></a><span style="font-size:11.0pt;font-family:"Arial",sans-serif">>; Patricia Foong</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> <</span><a href="mailto:Patricia.Foong@ricoh.com.my"><span style="font-size:11.0pt;font-family:"Arial",sans-serif">Patricia.Foong@ricoh.com.my</span></a><span style="font-size:11.0pt;font-family:"Arial",sans-serif">></span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> Subject: RE: RITM0688734 Tech refresh 4 devices Indonesia Jakarta</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
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<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> ZjQcmQRYFpfptBannerStart</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> CAUTION: This Email is from an EXTERNAL source. Ensure you trust this</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> sender before clicking on any links or attachments.</span><o:p></o:p></pre>
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<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> ZjQcmQRYFpfptBannerEnd</span><o:p></o:p></pre>
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<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> Internal</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> Hi Soenwono,</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> Hope you are well,</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> Our customer has replied that they need the devices early April</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> latest.</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> Please keep us updated about any changes in the delivery date since if</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> there would be a delay customer would take loaners.</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> As the order was made in October I hope we can make it before April.</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> Thank you!</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> Best regards,</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> Natalia Kawczyńska</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> Global Accounts Coordinator</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> Ricoh Business Services</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> Olivia Business Centre [3]</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> Olivia Star 6th Floor</span><o:p></o:p></pre>
<pre><span lang="DE" style="font-size:11.0pt;font-family:"Arial",sans-serif">> Aleja Grunwaldzka 472C</span><span lang="DE"><o:p></o:p></span></pre>
<pre><span lang="DE" style="font-size:11.0pt;font-family:"Arial",sans-serif">> 80-309 Gdansk</span><span lang="DE"><o:p></o:p></span></pre>
<pre><span lang="DE" style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><a href="mailto:natalia.kawczynska@ricoh-europe.com"><span lang="DE" style="font-size:11.0pt;font-family:"Arial",sans-serif">natalia.kawczynska@ricoh-europe.com</span></a><span lang="DE"><o:p></o:p></span></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> From: Patricia Foong <</span><a href="mailto:Patricia.Foong@ricoh.com.my"><span style="font-size:11.0pt;font-family:"Arial",sans-serif">Patricia.Foong@ricoh.com.my</span></a><span style="font-size:11.0pt;font-family:"Arial",sans-serif">></span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> Sent: Thursday, 29 December 2022 08:38</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> To: </span><a href="mailto:fitri@moderndatasolusi.com"><span style="font-size:11.0pt;font-family:"Arial",sans-serif">fitri@moderndatasolusi.com</span></a><span style="font-size:11.0pt;font-family:"Arial",sans-serif">; soenwono</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> <</span><a href="mailto:soenwono@moderndatasolusi.com"><span style="font-size:11.0pt;font-family:"Arial",sans-serif">soenwono@moderndatasolusi.com</span></a><span style="font-size:11.0pt;font-family:"Arial",sans-serif">>; </span><a href="mailto:michael@moderndatasolusi.com"><span style="font-size:11.0pt;font-family:"Arial",sans-serif">michael@moderndatasolusi.com</span></a><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> Cc: #REU-GSK-IMACD <</span><a href="mailto:GSK-IMACD@ricoh-europe.com"><span style="font-size:11.0pt;font-family:"Arial",sans-serif">GSK-IMACD@ricoh-europe.com</span></a><span style="font-size:11.0pt;font-family:"Arial",sans-serif">>; 'Yan Budiman'</span><o:p></o:p></pre>
<pre><span lang="DE" style="font-size:11.0pt;font-family:"Arial",sans-serif">> <</span><a href="mailto:yan@moderndatasolusi.com"><span lang="DE" style="font-size:11.0pt;font-family:"Arial",sans-serif">yan@moderndatasolusi.com</span></a><span lang="DE" style="font-size:11.0pt;font-family:"Arial",sans-serif">>; Mabel Seow <</span><a href="mailto:Mabel_Seow@rapp.ricoh.com"><span lang="DE" style="font-size:11.0pt;font-family:"Arial",sans-serif">Mabel_Seow@rapp.ricoh.com</span></a><span lang="DE" style="font-size:11.0pt;font-family:"Arial",sans-serif">></span><span lang="DE"><o:p></o:p></span></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> Subject: RE: RITM0688734 Tech refresh 4 devices Indonesia Jakarta</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> This message was sent from an external source. Please be careful</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> opening attachments/links or replying to sources you don’t know.</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> _Thank you very much Fitri for your kind reply and sharing the</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> details, much appreciated._</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> _ _</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> _Dear Michael and Sun Sun, good day._</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> _ _</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> _Since products be available by end Feb 2023, kindly ensure that</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> payment is made on time so that shipment can ETA Indonesia by Mar or</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> latest by early Apr as customer is moving to new office in Apr itself</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> and be good to have the ordered device rather than the loaner._</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> _ _</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> _Once again, thank you for all your support!_</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> _ _</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> _Happy holidays._</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> _ _</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> _ _</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> _ _</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> Advance Leave Notice: Nil</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> Public Holiday: 2nd and 23rd Jan</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> Thank you.</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> Patricia Foong</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> Senior Global Account Coordinator</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> Ricoh Global Services Greater Asia Pacific</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> Business Operation Division</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> Mobile Phone : +6016 410 4493</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><a href="mailto:patricia.foong@ricoh.com.my"><span style="font-size:11.0pt;font-family:"Arial",sans-serif">patricia.foong@ricoh.com.my</span></a><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> RICOH (Malaysia) Sdn Bhd (10078-W)</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> UG-D6, Level Upper Ground,</span><o:p></o:p></pre>
<pre><span lang="DE" style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><span lang="DE"><o:p></o:p></span></pre>
<pre><span lang="DE" style="font-size:11.0pt;font-family:"Arial",sans-serif">> Utropolis Suites 2, Jalan Kontraktor U1/14,</span><span lang="DE"><o:p></o:p></span></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> 40150 Shah Alam, Selangor,</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> Malaysia.</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> Service Hotline: 1300 88 8228</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> Website: </span><a href="http://www.ricoh.com.my/"><span style="font-size:11.0pt;font-family:"Arial",sans-serif">www.ricoh.com.my</span></a><span style="font-size:11.0pt;font-family:"Arial",sans-serif"> [4]</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> [5]</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> _This message together with any attachments is confidential and</span><o:p></o:p></pre>
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<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> for the presence of trojans or viruses. The company accepts no</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> liability for any damage caused by any virus transmitted by this</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> email._</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> _ _</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> From: </span><a href="mailto:fitri@moderndatasolusi.com"><span style="font-size:11.0pt;font-family:"Arial",sans-serif">fitri@moderndatasolusi.com</span></a><span style="font-size:11.0pt;font-family:"Arial",sans-serif"> <</span><a href="mailto:fitri@moderndatasolusi.com"><span style="font-size:11.0pt;font-family:"Arial",sans-serif">fitri@moderndatasolusi.com</span></a><span style="font-size:11.0pt;font-family:"Arial",sans-serif">></span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> Sent: Thursday, December 29, 2022 11:48 AM</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> To: Patricia Foong <</span><a href="mailto:Patricia.Foong@ricoh.com.my"><span style="font-size:11.0pt;font-family:"Arial",sans-serif">Patricia.Foong@ricoh.com.my</span></a><span style="font-size:11.0pt;font-family:"Arial",sans-serif">>; soenwono</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> <</span><a href="mailto:soenwono@moderndatasolusi.com"><span style="font-size:11.0pt;font-family:"Arial",sans-serif">soenwono@moderndatasolusi.com</span></a><span style="font-size:11.0pt;font-family:"Arial",sans-serif">>; </span><a href="mailto:michael@moderndatasolusi.com"><span style="font-size:11.0pt;font-family:"Arial",sans-serif">michael@moderndatasolusi.com</span></a><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> Cc: '#REU-GSK-IMACD' <</span><a href="mailto:GSK-IMACD@ricoh-europe.com"><span style="font-size:11.0pt;font-family:"Arial",sans-serif">GSK-IMACD@ricoh-europe.com</span></a><span style="font-size:11.0pt;font-family:"Arial",sans-serif">>; 'Yan Budiman'</span><o:p></o:p></pre>
<pre><span lang="DE" style="font-size:11.0pt;font-family:"Arial",sans-serif">> <</span><a href="mailto:yan@moderndatasolusi.com"><span lang="DE" style="font-size:11.0pt;font-family:"Arial",sans-serif">yan@moderndatasolusi.com</span></a><span lang="DE" style="font-size:11.0pt;font-family:"Arial",sans-serif">>; Mabel Seow <</span><a href="mailto:Mabel_Seow@rapp.ricoh.com"><span lang="DE" style="font-size:11.0pt;font-family:"Arial",sans-serif">Mabel_Seow@rapp.ricoh.com</span></a><span lang="DE" style="font-size:11.0pt;font-family:"Arial",sans-serif">></span><span lang="DE"><o:p></o:p></span></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> Subject: RE: RITM0688734 Tech refresh 4 devices Indonesia Jakarta</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
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<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> ZjQcmQRYFpfptBannerStart</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> CAUTION: This Email is from an EXTERNAL source. Ensure you trust this</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> sender before clicking on any links or attachments.</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> ZjQcmQRYFpfptBannerEnd</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> Dear patricia,</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> sorry for the late response,</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> We just receive information from RAPO if the estimated machine ready</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> by the end of February.</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> with no PO 139.</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> That’s the information that I can share to you.</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> Thank you</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> BR</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> Fitri</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> From: Patricia Foong <</span><a href="mailto:Patricia.Foong@ricoh.com.my"><span style="font-size:11.0pt;font-family:"Arial",sans-serif">Patricia.Foong@ricoh.com.my</span></a><span style="font-size:11.0pt;font-family:"Arial",sans-serif">></span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> Sent: 29 December 2022 9:45</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> To: soenwono <</span><a href="mailto:soenwono@moderndatasolusi.com"><span style="font-size:11.0pt;font-family:"Arial",sans-serif">soenwono@moderndatasolusi.com</span></a><span style="font-size:11.0pt;font-family:"Arial",sans-serif">>;</span><o:p></o:p></pre>
<pre><span lang="DE" style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><a href="mailto:michael@moderndatasolusi.com"><span lang="DE" style="font-size:11.0pt;font-family:"Arial",sans-serif">michael@moderndatasolusi.com</span></a><span lang="DE"><o:p></o:p></span></pre>
<pre><span lang="DE" style="font-size:11.0pt;font-family:"Arial",sans-serif">> Cc: '#REU-GSK-IMACD' <</span><a href="mailto:GSK-IMACD@ricoh-europe.com"><span lang="DE" style="font-size:11.0pt;font-family:"Arial",sans-serif">GSK-IMACD@ricoh-europe.com</span></a><span lang="DE" style="font-size:11.0pt;font-family:"Arial",sans-serif">>;</span><span lang="DE"><o:p></o:p></span></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> 'fitri@moderndatasolusi. com' <</span><a href="mailto:fitri@moderndatasolusi.com"><span style="font-size:11.0pt;font-family:"Arial",sans-serif">fitri@moderndatasolusi.com</span></a><span style="font-size:11.0pt;font-family:"Arial",sans-serif">>; 'Yan</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> Budiman' <</span><a href="mailto:yan@moderndatasolusi.com"><span style="font-size:11.0pt;font-family:"Arial",sans-serif">yan@moderndatasolusi.com</span></a><span style="font-size:11.0pt;font-family:"Arial",sans-serif">>; Mabel Seow</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> <</span><a href="mailto:Mabel_Seow@rapp.ricoh.com"><span style="font-size:11.0pt;font-family:"Arial",sans-serif">Mabel_Seow@rapp.ricoh.com</span></a><span style="font-size:11.0pt;font-family:"Arial",sans-serif">></span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> Subject: RE: RITM0688734 Tech refresh 4 devices Indonesia Jakarta</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> _Dear Fitri and Michael, good day._</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> _ _</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> _Please be informed that we have yet to receive your update on this</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> order delivery date (if it is available from RAPO) and can you please</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> get back to us best by today if not latest by tomorrow in order to</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> update in ServiceNOW for central customer visibility. Otherwise,</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> please provide PO number for this order placement and RGS will work</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> with RAPO SCM closely for the production date._</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> _ _</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> _I do not understand why it is so difficult for PTM to provide status</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> of this order or PO Number that place to RAPO SCM for RGS’s further</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> action…_</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> _ _</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> _Please take note that customer needs the devices in Apr for their new</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> office and in view of stock supply issue, RGS is trying our best to</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> assist PTM fight for allocation in order to fulfil this IMAC-D._</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> _ _</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> _Thank you and looking forward to your reply/update._</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> _ _</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> _ _</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> Advance Leave Notice: 21st and 22nd Dec</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> Public Holiday: 26th Dec</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> Thank you.</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> Patricia Foong</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> Senior Global Account Coordinator</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> Ricoh Global Services Greater Asia Pacific</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> Business Operation Division</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> Mobile Phone : +6016 410 4493</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><a href="mailto:patricia.foong@ricoh.com.my"><span style="font-size:11.0pt;font-family:"Arial",sans-serif">patricia.foong@ricoh.com.my</span></a><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> RICOH (Malaysia) Sdn Bhd (10078-W)</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> UG-D6, Level Upper Ground,</span><o:p></o:p></pre>
<pre><span lang="DE" style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><span lang="DE"><o:p></o:p></span></pre>
<pre><span lang="DE" style="font-size:11.0pt;font-family:"Arial",sans-serif">> Utropolis Suites 2, Jalan Kontraktor U1/14,</span><span lang="DE"><o:p></o:p></span></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> 40150 Shah Alam, Selangor,</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> Malaysia.</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> Service Hotline: 1300 88 8228</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> Website: </span><a href="http://www.ricoh.com.my/"><span style="font-size:11.0pt;font-family:"Arial",sans-serif">www.ricoh.com.my</span></a><span style="font-size:11.0pt;font-family:"Arial",sans-serif"> [4]</span><o:p></o:p></pre>
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<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> [5]</span><o:p></o:p></pre>
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<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> From: Soenwono <</span><a href="mailto:soenwono@moderndatasolusi.com"><span style="font-size:11.0pt;font-family:"Arial",sans-serif">soenwono@moderndatasolusi.com</span></a><span style="font-size:11.0pt;font-family:"Arial",sans-serif">></span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> Sent: Tuesday, December 27, 2022 11:53 AM</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> To: Patricia Foong <</span><a href="mailto:Patricia.Foong@ricoh.com.my"><span style="font-size:11.0pt;font-family:"Arial",sans-serif">Patricia.Foong@ricoh.com.my</span></a><span style="font-size:11.0pt;font-family:"Arial",sans-serif">>;</span><o:p></o:p></pre>
<pre><span lang="DE" style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><a href="mailto:michael@moderndatasolusi.com"><span lang="DE" style="font-size:11.0pt;font-family:"Arial",sans-serif">michael@moderndatasolusi.com</span></a><span lang="DE"><o:p></o:p></span></pre>
<pre><span lang="DE" style="font-size:11.0pt;font-family:"Arial",sans-serif">> Cc: '#REU-GSK-IMACD' <</span><a href="mailto:GSK-IMACD@ricoh-europe.com"><span lang="DE" style="font-size:11.0pt;font-family:"Arial",sans-serif">GSK-IMACD@ricoh-europe.com</span></a><span lang="DE" style="font-size:11.0pt;font-family:"Arial",sans-serif">>;</span><span lang="DE"><o:p></o:p></span></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> 'fitri@moderndatasolusi. com' <</span><a href="mailto:fitri@moderndatasolusi.com"><span style="font-size:11.0pt;font-family:"Arial",sans-serif">fitri@moderndatasolusi.com</span></a><span style="font-size:11.0pt;font-family:"Arial",sans-serif">>; 'Yan</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> Budiman' <</span><a href="mailto:yan@moderndatasolusi.com"><span style="font-size:11.0pt;font-family:"Arial",sans-serif">yan@moderndatasolusi.com</span></a><span style="font-size:11.0pt;font-family:"Arial",sans-serif">>; Mabel Seow</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> <</span><a href="mailto:Mabel_Seow@rapp.ricoh.com"><span style="font-size:11.0pt;font-family:"Arial",sans-serif">Mabel_Seow@rapp.ricoh.com</span></a><span style="font-size:11.0pt;font-family:"Arial",sans-serif">></span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> Subject: RE: RITM0688734 Tech refresh 4 devices Indonesia Jakarta</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
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<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> ZjQcmQRYFpfptBannerStart</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> CAUTION: This Email is from an EXTERNAL source. Ensure you trust this</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> sender before clicking on any links or attachments.</span><o:p></o:p></pre>
<pre><span lang="DE" style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><span lang="DE"><o:p></o:p></span></pre>
<pre><span lang="DE" style="font-size:11.0pt;font-family:"Arial",sans-serif">> ZjQcmQRYFpfptBannerEnd</span><span lang="DE"><o:p></o:p></span></pre>
<pre><span lang="DE" style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><span lang="DE"><o:p></o:p></span></pre>
<pre><span lang="DE" style="font-size:11.0pt;font-family:"Arial",sans-serif">> Hi Fitri / Pak Michael,</span><span lang="DE"><o:p></o:p></span></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> Can you advise the production date / ETA from RAPO for the GSK second</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> order</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> GSK @MSC Jakarta: 1x IMC 300F & 1x MP 305 SPF</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> Thank you</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> BR,</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> Soenwono.</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> From: Patricia Foong <</span><a href="mailto:Patricia.Foong@ricoh.com.my"><span style="font-size:11.0pt;font-family:"Arial",sans-serif">Patricia.Foong@ricoh.com.my</span></a><span style="font-size:11.0pt;font-family:"Arial",sans-serif">></span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> Sent: 27 December 2022 7:17</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> To: soenwono <</span><a href="mailto:soenwono@moderndatasolusi.com"><span style="font-size:11.0pt;font-family:"Arial",sans-serif">soenwono@moderndatasolusi.com</span></a><span style="font-size:11.0pt;font-family:"Arial",sans-serif">>;</span><o:p></o:p></pre>
<pre><span lang="DE" style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><a href="mailto:michael@moderndatasolusi.com"><span lang="DE" style="font-size:11.0pt;font-family:"Arial",sans-serif">michael@moderndatasolusi.com</span></a><span lang="DE"><o:p></o:p></span></pre>
<pre><span lang="DE" style="font-size:11.0pt;font-family:"Arial",sans-serif">> Cc: '#REU-GSK-IMACD' <</span><a href="mailto:GSK-IMACD@ricoh-europe.com"><span lang="DE" style="font-size:11.0pt;font-family:"Arial",sans-serif">GSK-IMACD@ricoh-europe.com</span></a><span lang="DE" style="font-size:11.0pt;font-family:"Arial",sans-serif">>;</span><span lang="DE"><o:p></o:p></span></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> fitri@moderndatasolusi. com <</span><a href="mailto:fitri@moderndatasolusi.com"><span style="font-size:11.0pt;font-family:"Arial",sans-serif">fitri@moderndatasolusi.com</span></a><span style="font-size:11.0pt;font-family:"Arial",sans-serif">>; 'Yan</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> Budiman' <</span><a href="mailto:yan@moderndatasolusi.com"><span style="font-size:11.0pt;font-family:"Arial",sans-serif">yan@moderndatasolusi.com</span></a><span style="font-size:11.0pt;font-family:"Arial",sans-serif">>; Mabel Seow</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> <</span><a href="mailto:Mabel_Seow@rapp.ricoh.com"><span style="font-size:11.0pt;font-family:"Arial",sans-serif">Mabel_Seow@rapp.ricoh.com</span></a><span style="font-size:11.0pt;font-family:"Arial",sans-serif">></span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> Subject: RE: RITM0688734 Tech refresh 4 devices Indonesia Jakarta</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> _Thank you Sun Sun and again, my question is have you gotten the</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> production date or shipment date from RAPO SCM as I believe order</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> placement been done since PO was received early last month?_</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> _ _</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> _If there is no date provided by RAPO SCM, please share the PO details</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> and we will try to push and work closely to expedite shipment</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> accordingly in order to secure allocation before or on Apr hopefully</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> as requested by the customer._</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> _ _</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> _Do let me know if you are unclear my request/questions._</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> _ _</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> _Cheers._</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> _ _</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> Advance Leave Notice: 21st and 22nd Dec</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> Public Holiday: 26th Dec</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> Thank you.</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> Patricia Foong</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> Senior Global Account Coordinator</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> Ricoh Global Services Greater Asia Pacific</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> Business Operation Division</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> Mobile Phone : +6016 410 4493</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><a href="mailto:patricia.foong@ricoh.com.my"><span style="font-size:11.0pt;font-family:"Arial",sans-serif">patricia.foong@ricoh.com.my</span></a><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> RICOH (Malaysia) Sdn Bhd (10078-W)</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> UG-D6, Level Upper Ground,</span><o:p></o:p></pre>
<pre><span lang="DE" style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><span lang="DE"><o:p></o:p></span></pre>
<pre><span lang="DE" style="font-size:11.0pt;font-family:"Arial",sans-serif">> Utropolis Suites 2, Jalan Kontraktor U1/14,</span><span lang="DE"><o:p></o:p></span></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> 40150 Shah Alam, Selangor,</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> Malaysia.</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> Service Hotline: 1300 88 8228</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> Website: </span><a href="http://www.ricoh.com.my/"><span style="font-size:11.0pt;font-family:"Arial",sans-serif">www.ricoh.com.my</span></a><span style="font-size:11.0pt;font-family:"Arial",sans-serif"> [4]</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> [5]</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> _This message together with any attachments is confidential and</span><o:p></o:p></pre>
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<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> _ _</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> From: Soenwono <</span><a href="mailto:soenwono@moderndatasolusi.com"><span style="font-size:11.0pt;font-family:"Arial",sans-serif">soenwono@moderndatasolusi.com</span></a><span style="font-size:11.0pt;font-family:"Arial",sans-serif">></span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> Sent: Monday, December 26, 2022 4:37 PM</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> To: </span><a href="mailto:michael@moderndatasolusi.com"><span style="font-size:11.0pt;font-family:"Arial",sans-serif">michael@moderndatasolusi.com</span></a><span style="font-size:11.0pt;font-family:"Arial",sans-serif">; Patricia Foong</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> <</span><a href="mailto:Patricia.Foong@ricoh.com.my"><span style="font-size:11.0pt;font-family:"Arial",sans-serif">Patricia.Foong@ricoh.com.my</span></a><span style="font-size:11.0pt;font-family:"Arial",sans-serif">></span><o:p></o:p></pre>
<pre><span lang="DE" style="font-size:11.0pt;font-family:"Arial",sans-serif">> Cc: '#REU-GSK-IMACD' <</span><a href="mailto:GSK-IMACD@ricoh-europe.com"><span lang="DE" style="font-size:11.0pt;font-family:"Arial",sans-serif">GSK-IMACD@ricoh-europe.com</span></a><span lang="DE" style="font-size:11.0pt;font-family:"Arial",sans-serif">>;</span><span lang="DE"><o:p></o:p></span></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> fitri@moderndatasolusi. com <</span><a href="mailto:fitri@moderndatasolusi.com"><span style="font-size:11.0pt;font-family:"Arial",sans-serif">fitri@moderndatasolusi.com</span></a><span style="font-size:11.0pt;font-family:"Arial",sans-serif">>; 'Yan</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> Budiman' <</span><a href="mailto:yan@moderndatasolusi.com"><span style="font-size:11.0pt;font-family:"Arial",sans-serif">yan@moderndatasolusi.com</span></a><span style="font-size:11.0pt;font-family:"Arial",sans-serif">></span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> Subject: RE: RITM0688734 Tech refresh 4 devices Indonesia Jakarta</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
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<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
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<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> ZjQcmQRYFpfptBannerStart</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> CAUTION: This Email is from an EXTERNAL source. Ensure you trust this</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> sender before clicking on any links or attachments.</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> ZjQcmQRYFpfptBannerEnd</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> Hi All,</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> Let me try to clear this so everyone can have a same page.</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> There is 2 orders under GSK:</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> * GSK Pulogadung: 1x IMC 300F -> this unit is requested to be</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> delivered on 28th December by Customer</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> * GSK @MSC Jakarta: 1x IMC 300F & 1x MP 305 SPF -> we receive this</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> order confirmation in late October / early November. so It will takes</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> around next 6 months to complete.</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> Hi Fitri & Michael,</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> Please advise and inform the ETA on the order for GSK @MSC Jakarta</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> Thank you</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> BR,</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> Soenwono.</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> From: </span><a href="mailto:michael@moderndatasolusi.com"><span style="font-size:11.0pt;font-family:"Arial",sans-serif">michael@moderndatasolusi.com</span></a><span style="font-size:11.0pt;font-family:"Arial",sans-serif"> <</span><a href="mailto:michael@moderndatasolusi.com"><span style="font-size:11.0pt;font-family:"Arial",sans-serif">michael@moderndatasolusi.com</span></a><span style="font-size:11.0pt;font-family:"Arial",sans-serif">></span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> Sent: 23 December 2022 9:48</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> To: 'Patricia Foong' <</span><a href="mailto:Patricia.Foong@ricoh.com.my"><span style="font-size:11.0pt;font-family:"Arial",sans-serif">Patricia.Foong@ricoh.com.my</span></a><span style="font-size:11.0pt;font-family:"Arial",sans-serif">>; 'soenwono'</span><o:p></o:p></pre>
<pre><span lang="DE" style="font-size:11.0pt;font-family:"Arial",sans-serif">> <</span><a href="mailto:soenwono@moderndatasolusi.com"><span lang="DE" style="font-size:11.0pt;font-family:"Arial",sans-serif">soenwono@moderndatasolusi.com</span></a><span lang="DE" style="font-size:11.0pt;font-family:"Arial",sans-serif">></span><span lang="DE"><o:p></o:p></span></pre>
<pre><span lang="DE" style="font-size:11.0pt;font-family:"Arial",sans-serif">> Cc: '#REU-GSK-IMACD' <</span><a href="mailto:GSK-IMACD@ricoh-europe.com"><span lang="DE" style="font-size:11.0pt;font-family:"Arial",sans-serif">GSK-IMACD@ricoh-europe.com</span></a><span lang="DE" style="font-size:11.0pt;font-family:"Arial",sans-serif">></span><span lang="DE"><o:p></o:p></span></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> Subject: RE: RITM0688734 Tech refresh 4 devices Indonesia Jakarta</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> Dear Pat,</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> Those Machine already in Indonesia. However based on information from</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> soenwono that GSK asked for delivery on 28th of December 2022.</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> Best regards,</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> Michael Linggodigdo</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> PT. Modern Data Solusi | RICOH</span><o:p></o:p></pre>
<pre><span lang="DE" style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><span lang="DE"><o:p></o:p></span></pre>
<pre><span lang="DE" style="font-size:11.0pt;font-family:"Arial",sans-serif">> Jalan Sultan Hassanudin Dalam No. 72</span><span lang="DE"><o:p></o:p></span></pre>
<pre><span lang="DE" style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><span lang="DE"><o:p></o:p></span></pre>
<pre><span lang="DE" style="font-size:11.0pt;font-family:"Arial",sans-serif">> Kebayoran Baru - Jakarta Selatan</span><span lang="DE"><o:p></o:p></span></pre>
<pre><span lang="DE" style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><span lang="DE"><o:p></o:p></span></pre>
<pre><span lang="DE" style="font-size:11.0pt;font-family:"Arial",sans-serif">> DKI Jakarta - 12240.</span><span lang="DE"><o:p></o:p></span></pre>
<pre><span lang="DE" style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><span lang="DE"><o:p></o:p></span></pre>
<pre><span lang="DE" style="font-size:11.0pt;font-family:"Arial",sans-serif">> E : michael@moderndatasolusi</span><span lang="DE"><o:p></o:p></span></pre>
<pre><span lang="DE" style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><span lang="DE"><o:p></o:p></span></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> From: Patricia Foong <</span><a href="mailto:Patricia.Foong@ricoh.com.my"><span style="font-size:11.0pt;font-family:"Arial",sans-serif">Patricia.Foong@ricoh.com.my</span></a><span style="font-size:11.0pt;font-family:"Arial",sans-serif">></span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> Sent: 23 December 2022 8:44</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> To: soenwono <</span><a href="mailto:soenwono@moderndatasolusi.com"><span style="font-size:11.0pt;font-family:"Arial",sans-serif">soenwono@moderndatasolusi.com</span></a><span style="font-size:11.0pt;font-family:"Arial",sans-serif">>;</span><o:p></o:p></pre>
<pre><span lang="DE" style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><a href="mailto:michael@moderndatasolusi.com"><span lang="DE" style="font-size:11.0pt;font-family:"Arial",sans-serif">michael@moderndatasolusi.com</span></a><span lang="DE"><o:p></o:p></span></pre>
<pre><span lang="DE" style="font-size:11.0pt;font-family:"Arial",sans-serif">> Cc: #REU-GSK-IMACD <</span><a href="mailto:GSK-IMACD@ricoh-europe.com"><span lang="DE" style="font-size:11.0pt;font-family:"Arial",sans-serif">GSK-IMACD@ricoh-europe.com</span></a><span lang="DE" style="font-size:11.0pt;font-family:"Arial",sans-serif">></span><span lang="DE"><o:p></o:p></span></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> Subject: RE: RITM0688734 Tech refresh 4 devices Indonesia Jakarta</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> _Dear Michael, good day._</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> _ _</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> _I am not sure if Sun Sun is on leave and may I seek your kind</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> assistance to confirm the delivery for this GSK-Jakarta order for the</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> following devices which I believe PTM has place the order to RAPO SCM</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> early this December : _</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> _ _</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> 1x MP 305 SPF & 1x IMC 300F__</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> _ _</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> _Do take note that we need to EXPEDITE shipment or work with RAPO SCM</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> closely to obtained a production date or to meet customer’s</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> requirement date best before Apr in view that customer be moving to</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> new office in Apr month itself._</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> _ _</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> _Can you please furnish us the PO Number that place to RAPO SCM for</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> RGS to follow up and also for next course of action._</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> _ _</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> _Looking forward to your kind reply within today in view the upcoming</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> holiday._</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> _ _</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> _Have a pleasant day._</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> _ _</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> Advance Leave Notice: 21st and 22nd Dec</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> Public Holiday: 26th Dec</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> Thank you.</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> Patricia Foong</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> Senior Global Account Coordinator</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> Ricoh Global Services Greater Asia Pacific</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> Business Operation Division</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> Mobile Phone : +6016 410 4493</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><a href="mailto:patricia.foong@ricoh.com.my"><span style="font-size:11.0pt;font-family:"Arial",sans-serif">patricia.foong@ricoh.com.my</span></a><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> RICOH (Malaysia) Sdn Bhd (10078-W)</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> UG-D6, Level Upper Ground,</span><o:p></o:p></pre>
<pre><span lang="DE" style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><span lang="DE"><o:p></o:p></span></pre>
<pre><span lang="DE" style="font-size:11.0pt;font-family:"Arial",sans-serif">> Utropolis Suites 2, Jalan Kontraktor U1/14,</span><span lang="DE"><o:p></o:p></span></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> 40150 Shah Alam, Selangor,</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> Malaysia.</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> Service Hotline: 1300 88 8228</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> Website: </span><a href="http://www.ricoh.com.my/"><span style="font-size:11.0pt;font-family:"Arial",sans-serif">www.ricoh.com.my</span></a><span style="font-size:11.0pt;font-family:"Arial",sans-serif"> [6]</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> [7]</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> _This message together with any attachments is confidential and</span><o:p></o:p></pre>
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<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> From: #REU-GSK-IMACD <</span><a href="mailto:GSK-IMACD@ricoh-europe.com"><span style="font-size:11.0pt;font-family:"Arial",sans-serif">GSK-IMACD@ricoh-europe.com</span></a><span style="font-size:11.0pt;font-family:"Arial",sans-serif">></span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> Sent: Thursday, December 22, 2022 11:04 PM</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> To: soenwono <</span><a href="mailto:soenwono@moderndatasolusi.com"><span style="font-size:11.0pt;font-family:"Arial",sans-serif">soenwono@moderndatasolusi.com</span></a><span style="font-size:11.0pt;font-family:"Arial",sans-serif">></span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> Cc: Patricia Foong <</span><a href="mailto:Patricia.Foong@ricoh.com.my"><span style="font-size:11.0pt;font-family:"Arial",sans-serif">Patricia.Foong@ricoh.com.my</span></a><span style="font-size:11.0pt;font-family:"Arial",sans-serif">></span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> Subject: RE: RITM0688734 Tech refresh 4 devices Indonesia Jakarta</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
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<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> ZjQcmQRYFpfptBannerStart</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> CAUTION: This Email is from an EXTERNAL source. Ensure you trust this</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> sender before clicking on any links or attachments.</span><o:p></o:p></pre>
<pre><span lang="DE" style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><span lang="DE"><o:p></o:p></span></pre>
<pre><span lang="DE" style="font-size:11.0pt;font-family:"Arial",sans-serif">> ZjQcmQRYFpfptBannerEnd</span><span lang="DE"><o:p></o:p></span></pre>
<pre><span lang="DE" style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><span lang="DE"><o:p></o:p></span></pre>
<pre><span lang="DE" style="font-size:11.0pt;font-family:"Arial",sans-serif">> Internal</span><span lang="DE"><o:p></o:p></span></pre>
<pre><span lang="DE" style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><span lang="DE"><o:p></o:p></span></pre>
<pre><span lang="DE" style="font-size:11.0pt;font-family:"Arial",sans-serif">> Hi Sun Sun,</span><span lang="DE"><o:p></o:p></span></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> Regarding the B & W loaner, customer has replied:</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> QUOTE</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> If its only BW units then I think its better to postpone until the</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> actual stock is available.</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> Can I get the estimated delivery time?</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> We are also in the middle of planning for office move targeted to be</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> done end of April.</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> Can we expedite so new office can have the new device installed.</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> Otherwise we will need to do multiple printer setup.</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> UNQUOTE</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> Kindly advise on the above.</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> Thank you!</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> Best regards,</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> Natalia Kawczyńska</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> Global Accounts Coordinator</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> Ricoh Business Services</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> Olivia Business Centre [3]</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> Olivia Star 6th Floor</span><o:p></o:p></pre>
<pre><span lang="DE" style="font-size:11.0pt;font-family:"Arial",sans-serif">> Aleja Grunwaldzka 472C</span><span lang="DE"><o:p></o:p></span></pre>
<pre><span lang="DE" style="font-size:11.0pt;font-family:"Arial",sans-serif">> 80-309 Gdansk</span><span lang="DE"><o:p></o:p></span></pre>
<pre><span lang="DE" style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><a href="mailto:natalia.kawczynska@ricoh-europe.com"><span lang="DE" style="font-size:11.0pt;font-family:"Arial",sans-serif">natalia.kawczynska@ricoh-europe.com</span></a><span lang="DE"><o:p></o:p></span></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> From: Patricia Foong <</span><a href="mailto:Patricia.Foong@ricoh.com.my"><span style="font-size:11.0pt;font-family:"Arial",sans-serif">Patricia.Foong@ricoh.com.my</span></a><span style="font-size:11.0pt;font-family:"Arial",sans-serif">></span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> Sent: czwartek, 8 grudnia 2022 08:50</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> To: soenwono <</span><a href="mailto:soenwono@moderndatasolusi.com"><span style="font-size:11.0pt;font-family:"Arial",sans-serif">soenwono@moderndatasolusi.com</span></a><span style="font-size:11.0pt;font-family:"Arial",sans-serif">>; #REU-GSK-IMACD</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> <</span><a href="mailto:GSK-IMACD@ricoh-europe.com"><span style="font-size:11.0pt;font-family:"Arial",sans-serif">GSK-IMACD@ricoh-europe.com</span></a><span style="font-size:11.0pt;font-family:"Arial",sans-serif">></span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> Subject: RITM0688734 Tech refresh 4 devices Indonesia Jakarta</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> This message was sent from an external source. Please be careful</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> opening attachments/links or replying to sources you don’t know.</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> _Dear Sun Sun, good day._</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> _ _</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> _Can you please provide an update if 2 units of loaner is ready to be</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> delivered and when will that be so that we could get have it updated</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> in ServiceNOW by our GSSC team. _</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> _ _</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> Advance Leave Notice: 29th Nov (Tuesday)</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> Public Holiday: 28th Nov (Election Victory GE 15)</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> Thank you.</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> Patricia Foong</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> Senior Global Account Coordinator</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> Ricoh Global Services Greater Asia Pacific</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> Business Operation Division</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> Mobile Phone : +6016 410 4493</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><a href="mailto:patricia.foong@ricoh.com.my"><span style="font-size:11.0pt;font-family:"Arial",sans-serif">patricia.foong@ricoh.com.my</span></a><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> RICOH (Malaysia) Sdn Bhd (10078-W)</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> UG-D6, Level Upper Ground,</span><o:p></o:p></pre>
<pre><span lang="DE" style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><span lang="DE"><o:p></o:p></span></pre>
<pre><span lang="DE" style="font-size:11.0pt;font-family:"Arial",sans-serif">> Utropolis Suites 2, Jalan Kontraktor U1/14,</span><span lang="DE"><o:p></o:p></span></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> 40150 Shah Alam, Selangor,</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> Malaysia.</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> Service Hotline: 1300 88 8228</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> Website: </span><a href="http://www.ricoh.com.my/"><span style="font-size:11.0pt;font-family:"Arial",sans-serif">www.ricoh.com.my</span></a><span style="font-size:11.0pt;font-family:"Arial",sans-serif"> [6]</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> [7]</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> _This message together with any attachments is confidential and</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> intended solely for the person or entity to whom it is addressed. It</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> contains information that is confidential and that may be legally</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> privileged. If you are not the intended recipient (or if you have</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> received this message in error), please notify the sender immediately</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> by replying to this message and delete this e-mail (and any other</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> record of it) from your system. Please do not copy or use it for any</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> purpose. Recipient is advised to check this email and any attachments</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> for the presence of trojans or viruses. The company accepts no</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> liability for any damage caused by any virus transmitted by this</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> email._</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> _ _</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> From: Patricia Foong</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> Sent: Tuesday, December 6, 2022 5:07 PM</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> To: Soenwono <</span><a href="mailto:soenwono@moderndatasolusi.com"><span style="font-size:11.0pt;font-family:"Arial",sans-serif">soenwono@moderndatasolusi.com</span></a><span style="font-size:11.0pt;font-family:"Arial",sans-serif">>; '#REU-GSK-IMACD'</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> <</span><a href="mailto:GSK-IMACD@ricoh-europe.com"><span style="font-size:11.0pt;font-family:"Arial",sans-serif">GSK-IMACD@ricoh-europe.com</span></a><span style="font-size:11.0pt;font-family:"Arial",sans-serif">></span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> Subject: RE: RITM0688734 Tech refresh 4 devices Indonesia Jakarta</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> _Thanks Sun Sun and we look forward to your further confirmation</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> within a day or two please._</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> _ _</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> _ _</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> Advance Leave Notice: 29th Nov (Tuesday)</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> Public Holiday: 28th Nov (Election Victory GE 15)</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> Thank you.</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> Patricia Foong</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> Senior Global Account Coordinator</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> Ricoh Global Services Greater Asia Pacific</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> Business Operation Division</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> Mobile Phone : +6016 410 4493</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><a href="mailto:patricia.foong@ricoh.com.my"><span style="font-size:11.0pt;font-family:"Arial",sans-serif">patricia.foong@ricoh.com.my</span></a><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> RICOH (Malaysia) Sdn Bhd (10078-W)</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> UG-D6, Level Upper Ground,</span><o:p></o:p></pre>
<pre><span lang="DE" style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><span lang="DE"><o:p></o:p></span></pre>
<pre><span lang="DE" style="font-size:11.0pt;font-family:"Arial",sans-serif">> Utropolis Suites 2, Jalan Kontraktor U1/14,</span><span lang="DE"><o:p></o:p></span></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> 40150 Shah Alam, Selangor,</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> Malaysia.</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> Service Hotline: 1300 88 8228</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> Website: </span><a href="http://www.ricoh.com.my/"><span style="font-size:11.0pt;font-family:"Arial",sans-serif">www.ricoh.com.my</span></a><span style="font-size:11.0pt;font-family:"Arial",sans-serif"> [6]</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> [7]</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> _This message together with any attachments is confidential and</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> intended solely for the person or entity to whom it is addressed. It</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> contains information that is confidential and that may be legally</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> privileged. If you are not the intended recipient (or if you have</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> received this message in error), please notify the sender immediately</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> by replying to this message and delete this e-mail (and any other</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> record of it) from your system. Please do not copy or use it for any</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> purpose. Recipient is advised to check this email and any attachments</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> for the presence of trojans or viruses. The company accepts no</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> liability for any damage caused by any virus transmitted by this</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> email._</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> _ _</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> From: Soenwono <</span><a href="mailto:soenwono@moderndatasolusi.com"><span style="font-size:11.0pt;font-family:"Arial",sans-serif">soenwono@moderndatasolusi.com</span></a><span style="font-size:11.0pt;font-family:"Arial",sans-serif">></span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> Sent: Tuesday, December 6, 2022 4:56 PM</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> To: Patricia Foong <</span><a href="mailto:Patricia.Foong@ricoh.com.my"><span style="font-size:11.0pt;font-family:"Arial",sans-serif">Patricia.Foong@ricoh.com.my</span></a><span style="font-size:11.0pt;font-family:"Arial",sans-serif">>; '#REU-GSK-IMACD'</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> <</span><a href="mailto:GSK-IMACD@ricoh-europe.com"><span style="font-size:11.0pt;font-family:"Arial",sans-serif">GSK-IMACD@ricoh-europe.com</span></a><span style="font-size:11.0pt;font-family:"Arial",sans-serif">></span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> Subject: RE: RITM0688734 Tech refresh 4 devices Indonesia Jakarta</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> ZjQcmQRYFpfptBannerStart</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> CAUTION: This Email is from an EXTERNAL source. Ensure you trust this</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> sender before clicking on any links or attachments.</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> ZjQcmQRYFpfptBannerEnd</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> Hi Patricia,</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> Still waiting confirmation from my workshop. Probably we will loan</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> them MP 2555. But please wait my next confirmation ya..</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> Thank you</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> BR,</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> Soenwono.</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> From: Patricia Foong <</span><a href="mailto:Patricia.Foong@ricoh.com.my"><span style="font-size:11.0pt;font-family:"Arial",sans-serif">Patricia.Foong@ricoh.com.my</span></a><span style="font-size:11.0pt;font-family:"Arial",sans-serif">></span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> Sent: 06 December 2022 13:30</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> To: soenwono <</span><a href="mailto:soenwono@moderndatasolusi.com"><span style="font-size:11.0pt;font-family:"Arial",sans-serif">soenwono@moderndatasolusi.com</span></a><span style="font-size:11.0pt;font-family:"Arial",sans-serif">>; '#REU-GSK-IMACD'</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> <</span><a href="mailto:GSK-IMACD@ricoh-europe.com"><span style="font-size:11.0pt;font-family:"Arial",sans-serif">GSK-IMACD@ricoh-europe.com</span></a><span style="font-size:11.0pt;font-family:"Arial",sans-serif">></span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> Subject: RE: RITM0688734 Tech refresh 4 devices Indonesia Jakarta</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> _Dear Sun Sun,_</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> _ _</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> _Please advise on loaner arrangement and what is the model and when</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> can it be delivered as we are running short of time..Christmas is</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> coming.._</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> _ _</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> _Thanks._</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> _ _</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> _ _</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> Advance Leave Notice: 29th Nov (Tuesday)</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> Public Holiday: 28th Nov (Election Victory GE 15)</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> Thank you.</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> Patricia Foong</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> Senior Global Account Coordinator</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> Ricoh Global Services Greater Asia Pacific</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> Business Operation Division</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> Mobile Phone : +6016 410 4493</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><a href="mailto:patricia.foong@ricoh.com.my"><span style="font-size:11.0pt;font-family:"Arial",sans-serif">patricia.foong@ricoh.com.my</span></a><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> RICOH (Malaysia) Sdn Bhd (10078-W)</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> UG-D6, Level Upper Ground,</span><o:p></o:p></pre>
<pre><span lang="DE" style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><span lang="DE"><o:p></o:p></span></pre>
<pre><span lang="DE" style="font-size:11.0pt;font-family:"Arial",sans-serif">> Utropolis Suites 2, Jalan Kontraktor U1/14,</span><span lang="DE"><o:p></o:p></span></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> 40150 Shah Alam, Selangor,</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> Malaysia.</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> Service Hotline: 1300 88 8228</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> Website: </span><a href="http://www.ricoh.com.my/"><span style="font-size:11.0pt;font-family:"Arial",sans-serif">www.ricoh.com.my</span></a><span style="font-size:11.0pt;font-family:"Arial",sans-serif"> [6]</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> [7]</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> _This message together with any attachments is confidential and</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> intended solely for the person or entity to whom it is addressed. It</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> contains information that is confidential and that may be legally</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> privileged. If you are not the intended recipient (or if you have</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> received this message in error), please notify the sender immediately</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> by replying to this message and delete this e-mail (and any other</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> record of it) from your system. Please do not copy or use it for any</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> purpose. Recipient is advised to check this email and any attachments</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> for the presence of trojans or viruses. The company accepts no</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> liability for any damage caused by any virus transmitted by this</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> email._</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> _ _</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> From: Patricia Foong</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> Sent: Thursday, December 1, 2022 5:37 PM</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> To: Soenwono <</span><a href="mailto:soenwono@moderndatasolusi.com"><span style="font-size:11.0pt;font-family:"Arial",sans-serif">soenwono@moderndatasolusi.com</span></a><span style="font-size:11.0pt;font-family:"Arial",sans-serif">>; '#REU-GSK-IMACD'</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> <</span><a href="mailto:GSK-IMACD@ricoh-europe.com"><span style="font-size:11.0pt;font-family:"Arial",sans-serif">GSK-IMACD@ricoh-europe.com</span></a><span style="font-size:11.0pt;font-family:"Arial",sans-serif">></span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> Subject: RE: RITM0688734 Tech refresh 4 devices Indonesia Jakarta</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> _Dear Sun Sun, good day._</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> _ _</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> _As per my weekly meeting with Aga and Natalia on this Wed that 2</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> loaners is required unless there is a change now._</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> _ _</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> _Dear Natalia, good day._</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> _ _</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> _Would you like to reconfirm on that please, thanks!_</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> _ _</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> Advance Leave Notice: 29th Nov (Tuesday)</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> Public Holiday: 28th Nov (Election Victory GE 15)</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> Thank you.</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> Patricia Foong</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> Senior Global Account Coordinator</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> Ricoh Global Services Greater Asia Pacific</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> Business Operation Division</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> Mobile Phone : +6016 410 4493</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><a href="mailto:patricia.foong@ricoh.com.my"><span style="font-size:11.0pt;font-family:"Arial",sans-serif">patricia.foong@ricoh.com.my</span></a><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> RICOH (Malaysia) Sdn Bhd (10078-W)</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> UG-D6, Level Upper Ground,</span><o:p></o:p></pre>
<pre><span lang="DE" style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><span lang="DE"><o:p></o:p></span></pre>
<pre><span lang="DE" style="font-size:11.0pt;font-family:"Arial",sans-serif">> Utropolis Suites 2, Jalan Kontraktor U1/14,</span><span lang="DE"><o:p></o:p></span></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> 40150 Shah Alam, Selangor,</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> Malaysia.</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> Service Hotline: 1300 88 8228</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> Website: </span><a href="http://www.ricoh.com.my/"><span style="font-size:11.0pt;font-family:"Arial",sans-serif">www.ricoh.com.my</span></a><span style="font-size:11.0pt;font-family:"Arial",sans-serif"> [6]</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> [7]</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> _This message together with any attachments is confidential and</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> intended solely for the person or entity to whom it is addressed. It</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> contains information that is confidential and that may be legally</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> privileged. If you are not the intended recipient (or if you have</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> received this message in error), please notify the sender immediately</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> by replying to this message and delete this e-mail (and any other</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> record of it) from your system. Please do not copy or use it for any</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> purpose. Recipient is advised to check this email and any attachments</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> for the presence of trojans or viruses. The company accepts no</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> liability for any damage caused by any virus transmitted by this</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> email._</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> _ _</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> From: Soenwono <</span><a href="mailto:soenwono@moderndatasolusi.com"><span style="font-size:11.0pt;font-family:"Arial",sans-serif">soenwono@moderndatasolusi.com</span></a><span style="font-size:11.0pt;font-family:"Arial",sans-serif">></span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> Sent: Thursday, December 1, 2022 4:40 PM</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> To: '#REU-GSK-IMACD' <</span><a href="mailto:GSK-IMACD@ricoh-europe.com"><span style="font-size:11.0pt;font-family:"Arial",sans-serif">GSK-IMACD@ricoh-europe.com</span></a><span style="font-size:11.0pt;font-family:"Arial",sans-serif">></span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> Cc: Patricia Foong <</span><a href="mailto:Patricia.Foong@ricoh.com.my"><span style="font-size:11.0pt;font-family:"Arial",sans-serif">Patricia.Foong@ricoh.com.my</span></a><span style="font-size:11.0pt;font-family:"Arial",sans-serif">></span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> Subject: RE: RITM0688734 Tech refresh 4 devices Indonesia Jakarta</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> ZjQcmQRYFpfptBannerStart</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> CAUTION: This Email is from an EXTERNAL source. Ensure you trust this</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> sender before clicking on any links or attachments.</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> ZjQcmQRYFpfptBannerEnd</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> Hi Aga,</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> I check Conna Almira order 2 new units (1x MP 305 SPF & 1x IMC 300F)</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> Does she need 2 units as well / 1 unit temporary unit is enough?</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> Thank you</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> BR,</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> Soenwono</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> From: #REU-GSK-IMACD <</span><a href="mailto:GSK-IMACD@ricoh-europe.com"><span style="font-size:11.0pt;font-family:"Arial",sans-serif">GSK-IMACD@ricoh-europe.com</span></a><span style="font-size:11.0pt;font-family:"Arial",sans-serif">></span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> Sent: 30 November 2022 14:20</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> To: Soenwono <</span><a href="mailto:soenwono@moderndatasolusi.com"><span style="font-size:11.0pt;font-family:"Arial",sans-serif">soenwono@moderndatasolusi.com</span></a><span style="font-size:11.0pt;font-family:"Arial",sans-serif">></span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> Cc: Patricia Foong Swee See <</span><a href="mailto:Patricia.Foong@ricoh.com.my"><span style="font-size:11.0pt;font-family:"Arial",sans-serif">Patricia.Foong@ricoh.com.my</span></a><span style="font-size:11.0pt;font-family:"Arial",sans-serif">></span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> Subject: RE: RITM0688734 Tech refresh 4 devices Indonesia Jakarta</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> Good day Soenwono,</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> I hope you are well.</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> Can you please get back to us with the update on the loaner devices</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> for the customer for this request please?</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> Thank you in advance.</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> Best regards,</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> Agnieszka Sprawka</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> Global Accounts Coordinator</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> Ricoh Business Services</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> Olivia Business Centre</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> Olivia Star 6th Floor</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> Aleja Grunwaldzka 472C</span><o:p></o:p></pre>
<pre><span lang="DE" style="font-size:11.0pt;font-family:"Arial",sans-serif">> 80-309 Gdansk</span><span lang="DE"><o:p></o:p></span></pre>
<pre><span lang="DE" style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><a href="mailto:agnieszka.sprawka@ricoh-europe.com"><span lang="DE" style="font-size:11.0pt;font-family:"Arial",sans-serif">agnieszka.sprawka@ricoh-europe.com</span></a><span lang="DE"><o:p></o:p></span></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> From: #REU-GSK-IMACD</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> Sent: Thursday, November 24, 2022 1:52 PM</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> To: 'Soenwono' <</span><a href="mailto:soenwono@moderndatasolusi.com"><span style="font-size:11.0pt;font-family:"Arial",sans-serif">soenwono@moderndatasolusi.com</span></a><span style="font-size:11.0pt;font-family:"Arial",sans-serif">></span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> Cc: Patricia Foong Swee See <</span><a href="mailto:Patricia.Foong@ricoh.com.my"><span style="font-size:11.0pt;font-family:"Arial",sans-serif">Patricia.Foong@ricoh.com.my</span></a><span style="font-size:11.0pt;font-family:"Arial",sans-serif">></span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> Subject: RE: RITM0688734 Tech refresh 4 devices Indonesia Jakarta</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> Good day Soenwono,</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> I hope you are well.</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> I received the update from the customer, Conna Almira, that</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> considering the long delivery time, they would like to receive loaner</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> devices in the meantime please:</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> “’In that case, I confirm that we will opt for the temporary</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> devices loaner.’’</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> Can you please send me the quote for the usage for those devices, so I</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> will ask customer to approve?</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> And can you please confirm when the loaner devices can be ready</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> please?</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> Thank you in advance.</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> Best regards,</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> Agnieszka Sprawka</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> Global Accounts Coordinator</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> Ricoh Business Services</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> Olivia Business Centre</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> Olivia Star 6th Floor</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> Aleja Grunwaldzka 472C</span><o:p></o:p></pre>
<pre><span lang="DE" style="font-size:11.0pt;font-family:"Arial",sans-serif">> 80-309 Gdansk</span><span lang="DE"><o:p></o:p></span></pre>
<pre><span lang="DE" style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><a href="mailto:agnieszka.sprawka@ricoh-europe.com"><span lang="DE" style="font-size:11.0pt;font-family:"Arial",sans-serif">agnieszka.sprawka@ricoh-europe.com</span></a><span lang="DE"><o:p></o:p></span></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> From: Soenwono <</span><a href="mailto:soenwono@moderndatasolusi.com"><span style="font-size:11.0pt;font-family:"Arial",sans-serif">soenwono@moderndatasolusi.com</span></a><span style="font-size:11.0pt;font-family:"Arial",sans-serif">></span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> Sent: Thursday, November 17, 2022 2:33 PM</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> To: #REU-GSK-IMACD <</span><a href="mailto:GSK-IMACD@ricoh-europe.com"><span style="font-size:11.0pt;font-family:"Arial",sans-serif">GSK-IMACD@ricoh-europe.com</span></a><span style="font-size:11.0pt;font-family:"Arial",sans-serif">></span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> Cc: Patricia Foong Swee See <</span><a href="mailto:Patricia.Foong@ricoh.com.my"><span style="font-size:11.0pt;font-family:"Arial",sans-serif">Patricia.Foong@ricoh.com.my</span></a><span style="font-size:11.0pt;font-family:"Arial",sans-serif">></span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> Subject: RE: RITM0688734 Tech refresh 4 devices Indonesia Jakarta</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> This message was sent from an external source. Please be careful</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> opening attachments/links or replying to sources you don’t know.</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> Hi Aga,</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> Thanks for your information</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> BR,</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> Soenwono</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> From: #REU-GSK-IMACD <</span><a href="mailto:GSK-IMACD@ricoh-europe.com"><span style="font-size:11.0pt;font-family:"Arial",sans-serif">GSK-IMACD@ricoh-europe.com</span></a><span style="font-size:11.0pt;font-family:"Arial",sans-serif">></span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> Sent: 02 November 2022 17:08</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> To: Soenwono <</span><a href="mailto:soenwono@moderndatasolusi.com"><span style="font-size:11.0pt;font-family:"Arial",sans-serif">soenwono@moderndatasolusi.com</span></a><span style="font-size:11.0pt;font-family:"Arial",sans-serif">></span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> Cc: Patricia Foong Swee See <</span><a href="mailto:Patricia.Foong@ricoh.com.my"><span style="font-size:11.0pt;font-family:"Arial",sans-serif">Patricia.Foong@ricoh.com.my</span></a><span style="font-size:11.0pt;font-family:"Arial",sans-serif">></span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> Subject: RE: RITM0688734 Tech refresh 4 devices Indonesia Jakarta</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> Hello Soenwono,</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> All is correct, on the PDF there is mentioning that this is for 60</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> months</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> Please note that the costs for 12 months are the yearly fee</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> representation.</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> I hope this clarified, thank you.</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> Thank you in advance.</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> Best regards,</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> Agnieszka Sprawka</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> Global Accounts Coordinator</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> Advance leave notice: 1st of November and 11th of November (Bank</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> Holiday)</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> Ricoh Business Services</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> Olivia Business Centre</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> Olivia Star 6th Floor</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> Aleja Grunwaldzka 472C</span><o:p></o:p></pre>
<pre><span lang="DE" style="font-size:11.0pt;font-family:"Arial",sans-serif">> 80-309 Gdansk</span><span lang="DE"><o:p></o:p></span></pre>
<pre><span lang="DE" style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><a href="mailto:agnieszka.sprawka@ricoh-europe.com"><span lang="DE" style="font-size:11.0pt;font-family:"Arial",sans-serif">agnieszka.sprawka@ricoh-europe.com</span></a><span lang="DE"><o:p></o:p></span></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> From: Soenwono <</span><a href="mailto:soenwono@moderndatasolusi.com"><span style="font-size:11.0pt;font-family:"Arial",sans-serif">soenwono@moderndatasolusi.com</span></a><span style="font-size:11.0pt;font-family:"Arial",sans-serif">></span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> Sent: Monday, October 31, 2022 10:58 AM</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> To: #REU-GSK-IMACD <</span><a href="mailto:GSK-IMACD@ricoh-europe.com"><span style="font-size:11.0pt;font-family:"Arial",sans-serif">GSK-IMACD@ricoh-europe.com</span></a><span style="font-size:11.0pt;font-family:"Arial",sans-serif">></span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> Cc: Patricia Foong Swee See <</span><a href="mailto:Patricia.Foong@ricoh.com.my"><span style="font-size:11.0pt;font-family:"Arial",sans-serif">Patricia.Foong@ricoh.com.my</span></a><span style="font-size:11.0pt;font-family:"Arial",sans-serif">></span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> Subject: RE: RITM0688734 Tech refresh 4 devices Indonesia Jakarta</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> This message was sent from an external source. Please be careful</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> opening attachments/links or replying to sources you don’t know.</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> Hi Aga,</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> Just want to check with you, GSK lease this 2 new units for 60 months</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> period right? Please advise and confirm.</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> Because the Work order in PDF is only stated 12 months while the work</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> order in excel sheet is till 60 months. (File Is attached)</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> Thank you</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> BR,</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> Soenowno</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> From: Soenwono <</span><a href="mailto:soenwono@moderndatasolusi.com"><span style="font-size:11.0pt;font-family:"Arial",sans-serif">soenwono@moderndatasolusi.com</span></a><span style="font-size:11.0pt;font-family:"Arial",sans-serif">></span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> Sent: 26 October 2022 13:37</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> To: '#REU-GSK-IMACD' <</span><a href="mailto:GSK-IMACD@ricoh-europe.com"><span style="font-size:11.0pt;font-family:"Arial",sans-serif">GSK-IMACD@ricoh-europe.com</span></a><span style="font-size:11.0pt;font-family:"Arial",sans-serif">></span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> Cc: 'Patricia Foong Swee See' <</span><a href="mailto:Patricia.Foong@ricoh.com.my"><span style="font-size:11.0pt;font-family:"Arial",sans-serif">Patricia.Foong@ricoh.com.my</span></a><span style="font-size:11.0pt;font-family:"Arial",sans-serif">></span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> Subject: RE: RITM0688734 Tech refresh 4 devices Indonesia Jakarta</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> Hi Aga,</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> Yes we can prepare a loaner for GSK to use first till the new unit is</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> ready</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> Thank you</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> BR,</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> Soenwono</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> From: #REU-GSK-IMACD <</span><a href="mailto:GSK-IMACD@ricoh-europe.com"><span style="font-size:11.0pt;font-family:"Arial",sans-serif">GSK-IMACD@ricoh-europe.com</span></a><span style="font-size:11.0pt;font-family:"Arial",sans-serif">></span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> Sent: 25 October 2022 13:58</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> To: Soenwono <</span><a href="mailto:soenwono@moderndatasolusi.com"><span style="font-size:11.0pt;font-family:"Arial",sans-serif">soenwono@moderndatasolusi.com</span></a><span style="font-size:11.0pt;font-family:"Arial",sans-serif">></span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> Cc: Patricia Foong Swee See <</span><a href="mailto:Patricia.Foong@ricoh.com.my"><span style="font-size:11.0pt;font-family:"Arial",sans-serif">Patricia.Foong@ricoh.com.my</span></a><span style="font-size:11.0pt;font-family:"Arial",sans-serif">></span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> Subject: RE: RITM0688734 Tech refresh 4 devices Indonesia Jakarta</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> Hello Soenwono,</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> Thank you very much for the response.</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> I confirm the models.</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> I will let the customer know about the lead time on those devices, is</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> there a possibility of placing a priority on the order and speeding</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> the delivery time please?</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> Alternatively, can a loaner models be proposed for the time being,</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> until the ordered devices arrive?</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> Thank you in advance.</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> Best regards,</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> Agnieszka Sprawka</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> Global Accounts Coordinator</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> Advance leave notice: 1st of November and 11th of November (Bank</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> Holiday)</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> Ricoh Business Services</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> Olivia Business Centre</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> Olivia Star 6th Floor</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> Aleja Grunwaldzka 472C</span><o:p></o:p></pre>
<pre><span lang="DE" style="font-size:11.0pt;font-family:"Arial",sans-serif">> 80-309 Gdansk</span><span lang="DE"><o:p></o:p></span></pre>
<pre><span lang="DE" style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><a href="mailto:agnieszka.sprawka@ricoh-europe.com"><span lang="DE" style="font-size:11.0pt;font-family:"Arial",sans-serif">agnieszka.sprawka@ricoh-europe.com</span></a><span lang="DE"><o:p></o:p></span></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> From: Soenwono <</span><a href="mailto:soenwono@moderndatasolusi.com"><span style="font-size:11.0pt;font-family:"Arial",sans-serif">soenwono@moderndatasolusi.com</span></a><span style="font-size:11.0pt;font-family:"Arial",sans-serif">></span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> Sent: Monday, October 24, 2022 12:46 PM</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> To: #REU-GSK-IMACD <</span><a href="mailto:GSK-IMACD@ricoh-europe.com"><span style="font-size:11.0pt;font-family:"Arial",sans-serif">GSK-IMACD@ricoh-europe.com</span></a><span style="font-size:11.0pt;font-family:"Arial",sans-serif">></span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> Cc: Patricia Foong Swee See <</span><a href="mailto:Patricia.Foong@ricoh.com.my"><span style="font-size:11.0pt;font-family:"Arial",sans-serif">Patricia.Foong@ricoh.com.my</span></a><span style="font-size:11.0pt;font-family:"Arial",sans-serif">></span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> Subject: RE: RITM0688734 Tech refresh 4 devices Indonesia Jakarta</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> This message was sent from an external source. Please be careful</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> opening attachments/links or replying to sources you don’t know.</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> Hi Aga,</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> Thank you for sharing the signed WO for GSK. So confirm 1x MP 305 SPF</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> & 1x IMC 300F ya.</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> We will place the order to RICOH immediately. The lead time will takes</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> around 4-6 months ya.</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> Thank you</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> BR,</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> Soenwono.</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> From: #REU-GSK-IMACD <</span><a href="mailto:GSK-IMACD@ricoh-europe.com"><span style="font-size:11.0pt;font-family:"Arial",sans-serif">GSK-IMACD@ricoh-europe.com</span></a><span style="font-size:11.0pt;font-family:"Arial",sans-serif">></span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> Sent: 24 October 2022 14:42</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> To: 'soenwono' <</span><a href="mailto:soenwono@moderndatasolusi.com"><span style="font-size:11.0pt;font-family:"Arial",sans-serif">soenwono@moderndatasolusi.com</span></a><span style="font-size:11.0pt;font-family:"Arial",sans-serif">></span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> Cc: Patricia Foong Swee See <</span><a href="mailto:Patricia.Foong@ricoh.com.my"><span style="font-size:11.0pt;font-family:"Arial",sans-serif">Patricia.Foong@ricoh.com.my</span></a><span style="font-size:11.0pt;font-family:"Arial",sans-serif">></span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> Subject: FW: RITM0688734 Tech refresh 4 devices Indonesia Jakarta</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> Good day Soenwono,</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> I hope you are well.</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> Can you please let me know whether the order was already placed and</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> what is the ETA?</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> Thank you in advance.</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> Best regards,</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> Agnieszka Sprawka</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> Global Accounts Coordinator</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> Advance leave notice: 1st of November and 11th of November (Bank</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> Holiday)</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> Ricoh Business Services</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> Olivia Business Centre</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> Olivia Star 6th Floor</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> Aleja Grunwaldzka 472C</span><o:p></o:p></pre>
<pre><span lang="DE" style="font-size:11.0pt;font-family:"Arial",sans-serif">> 80-309 Gdansk</span><span lang="DE"><o:p></o:p></span></pre>
<pre><span lang="DE" style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><a href="mailto:agnieszka.sprawka@ricoh-europe.com"><span lang="DE" style="font-size:11.0pt;font-family:"Arial",sans-serif">agnieszka.sprawka@ricoh-europe.com</span></a><span lang="DE"><o:p></o:p></span></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> From: #REU-GSK-IMACD</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> Sent: Thursday, October 20, 2022 4:51 PM</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> To: 'Soenwono' <</span><a href="mailto:soenwono@moderndatasolusi.com"><span style="font-size:11.0pt;font-family:"Arial",sans-serif">soenwono@moderndatasolusi.com</span></a><span style="font-size:11.0pt;font-family:"Arial",sans-serif">></span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> Cc: Patricia Foong Swee See <</span><a href="mailto:Patricia.Foong@ricoh.com.my"><span style="font-size:11.0pt;font-family:"Arial",sans-serif">Patricia.Foong@ricoh.com.my</span></a><span style="font-size:11.0pt;font-family:"Arial",sans-serif">></span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> Subject: RE: RITM0688734 Tech refresh 4 devices Indonesia Jakarta</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> Good day Soenwono,</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> I hope you are well.</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> Please see attached the signed WO for this request, with PO number</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> placed: 6600892239</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> Can you please place the order and let me know ETA once it will be</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> known?</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> Thank you in advance.</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> Best regards,</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> Agnieszka Sprawka</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> Global Accounts Coordinator</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> Advance leave notice: 14th of October, 1st of November and 11th of</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> November (Bank Holiday)</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> Ricoh Business Services</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> Olivia Business Centre</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> Olivia Star 6th Floor</span><o:p></o:p></pre>
<pre><span lang="DE" style="font-size:11.0pt;font-family:"Arial",sans-serif">> Aleja Grunwaldzka 472C</span><span lang="DE"><o:p></o:p></span></pre>
<pre><span lang="DE" style="font-size:11.0pt;font-family:"Arial",sans-serif">> 80-309 Gdansk</span><span lang="DE"><o:p></o:p></span></pre>
<pre><span lang="DE" style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><a href="mailto:agnieszka.sprawka@ricoh-europe.com"><span lang="DE" style="font-size:11.0pt;font-family:"Arial",sans-serif">agnieszka.sprawka@ricoh-europe.com</span></a><span lang="DE"><o:p></o:p></span></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> From: #REU-GSK-IMACD</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> Sent: Thursday, September 1, 2022 2:59 PM</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> To: 'Soenwono' <</span><a href="mailto:soenwono@moderndatasolusi.com"><span style="font-size:11.0pt;font-family:"Arial",sans-serif">soenwono@moderndatasolusi.com</span></a><span style="font-size:11.0pt;font-family:"Arial",sans-serif">></span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> Cc: Patricia Foong Swee See <</span><a href="mailto:Patricia.Foong@ricoh.com.my"><span style="font-size:11.0pt;font-family:"Arial",sans-serif">Patricia.Foong@ricoh.com.my</span></a><span style="font-size:11.0pt;font-family:"Arial",sans-serif">></span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> Subject: RE: RITM0688734 Tech refresh 4 devices Indonesia Jakarta</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> Importance: High</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> Hello Soenwono,</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> I hope you are well.</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> I received the following update from customer today:</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> “For the disposal, can you include only 2 units in the costing.</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> We will refresh and replace the 2 devices immediately when new device</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> arrives.</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> For the other 2 we will retain as backup until the office renovation</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> commences, then we will take care of the decommission by ourself.’</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> I have changed the WO, please see attached and confirm. I will then</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> send it to the customer.</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> Thank you in advance.</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> Best regards,</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> Agnieszka Sprawka</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> Global Accounts Coordinator</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> Advance leave notice: from 12th until 25th of September</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> Ricoh Business Services</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> Olivia Business Centre</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> Olivia Star 6th Floor</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> Aleja Grunwaldzka 472C</span><o:p></o:p></pre>
<pre><span lang="DE" style="font-size:11.0pt;font-family:"Arial",sans-serif">> 80-309 Gdansk</span><span lang="DE"><o:p></o:p></span></pre>
<pre><span lang="DE" style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><a href="mailto:agnieszka.sprawka@ricoh-europe.com"><span lang="DE" style="font-size:11.0pt;font-family:"Arial",sans-serif">agnieszka.sprawka@ricoh-europe.com</span></a><span lang="DE"><o:p></o:p></span></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> From: Soenwono <</span><a href="mailto:soenwono@moderndatasolusi.com"><span style="font-size:11.0pt;font-family:"Arial",sans-serif">soenwono@moderndatasolusi.com</span></a><span style="font-size:11.0pt;font-family:"Arial",sans-serif">></span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> Sent: Wednesday, August 31, 2022 5:23 AM</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> To: #REU-GSK-IMACD <</span><a href="mailto:GSK-IMACD@ricoh-europe.com"><span style="font-size:11.0pt;font-family:"Arial",sans-serif">GSK-IMACD@ricoh-europe.com</span></a><span style="font-size:11.0pt;font-family:"Arial",sans-serif">></span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> Cc: Patricia Foong Swee See <</span><a href="mailto:Patricia.Foong@ricoh.com.my"><span style="font-size:11.0pt;font-family:"Arial",sans-serif">Patricia.Foong@ricoh.com.my</span></a><span style="font-size:11.0pt;font-family:"Arial",sans-serif">></span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> Subject: RE: RITM0688734 Tech refresh 4 devices Indonesia Jakarta</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> This message was sent from an external source. Please be careful</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> opening attachments/links or replying to sources you don’t know.</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> Hi Aga,</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> I also follow up with the local customer to make sure the unit model &</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> qty and yes they’ve confirmed about that.</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> Please find & check the updated WO at the attachment file.</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> Thank you</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> BR,</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> Soenwono..</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> From: #REU-GSK-IMACD <</span><a href="mailto:GSK-IMACD@ricoh-europe.com"><span style="font-size:11.0pt;font-family:"Arial",sans-serif">GSK-IMACD@ricoh-europe.com</span></a><span style="font-size:11.0pt;font-family:"Arial",sans-serif">></span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> Sent: 30 August 2022 20:19</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> To: 'soenwono' <</span><a href="mailto:soenwono@moderndatasolusi.com"><span style="font-size:11.0pt;font-family:"Arial",sans-serif">soenwono@moderndatasolusi.com</span></a><span style="font-size:11.0pt;font-family:"Arial",sans-serif">></span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> Cc: Patricia Foong Swee See <</span><a href="mailto:Patricia.Foong@ricoh.com.my"><span style="font-size:11.0pt;font-family:"Arial",sans-serif">Patricia.Foong@ricoh.com.my</span></a><span style="font-size:11.0pt;font-family:"Arial",sans-serif">></span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> Subject: FW: RITM0688734 Tech refresh 4 devices Indonesia Jakarta</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> Importance: High</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> Hello Soenwono,</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> I hope you are well.</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> I have received the update from the customer, they decided they would</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> like to order:</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> - 1 unit of IM C300F</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> - 1 unit of MP 305SPF</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> They also want to dispose the devices by themselves, hence no disposal</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> cost please.</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> Can you please update the Work Order and send me the excel and pdf</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> please?</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> In case of questions please let me know, I am happy to help.</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> Can you also help with information estimated lead time for device</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> fulfilment?</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> Thank you in advance.</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> Best regards,</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> Agnieszka Sprawka</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> Global Accounts Coordinator</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> Advance leave notice: from 12th until 25th of September</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> Ricoh Business Services</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> Olivia Business Centre</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> Olivia Star 6th Floor</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> Aleja Grunwaldzka 472C</span><o:p></o:p></pre>
<pre><span lang="DE" style="font-size:11.0pt;font-family:"Arial",sans-serif">> 80-309 Gdansk</span><span lang="DE"><o:p></o:p></span></pre>
<pre><span lang="DE" style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><a href="mailto:agnieszka.sprawka@ricoh-europe.com"><span lang="DE" style="font-size:11.0pt;font-family:"Arial",sans-serif">agnieszka.sprawka@ricoh-europe.com</span></a><span lang="DE"><o:p></o:p></span></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> From: #REU-GSK-IMACD</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> Sent: Thursday, August 11, 2022 11:15 AM</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> To: 'soenwono' <</span><a href="mailto:soenwono@moderndatasolusi.com"><span style="font-size:11.0pt;font-family:"Arial",sans-serif">soenwono@moderndatasolusi.com</span></a><span style="font-size:11.0pt;font-family:"Arial",sans-serif">></span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> Cc: Patricia Foong Swee See <</span><a href="mailto:Patricia.Foong@ricoh.com.my"><span style="font-size:11.0pt;font-family:"Arial",sans-serif">Patricia.Foong@ricoh.com.my</span></a><span style="font-size:11.0pt;font-family:"Arial",sans-serif">></span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> Subject: FW: RITM0688734 Tech refresh 4 devices Indonesia Jakarta</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> Importance: High</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> Hello Soenwono,</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> I hope you are well.</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> In regards to this request – customer came back and instead of 4x IM</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> C6000, they would like to order:</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> RITM0688734</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> 2 units of IM C300F – A4 multifunction printer</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> 1 unit of P502 – single function printer</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> Can you please update the Work Order and send me the excel and pdf</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> please?</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> Thank you in advance.</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> Best regards,</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> Agnieszka Sprawka</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> Global Accounts Coordinator</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> Advance leave notice: 15th, 22nd, 23rd of August</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> Ricoh Business Services</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> Olivia Business Centre</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> Olivia Star 6th Floor</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> Aleja Grunwaldzka 472C</span><o:p></o:p></pre>
<pre><span lang="DE" style="font-size:11.0pt;font-family:"Arial",sans-serif">> 80-309 Gdansk</span><span lang="DE"><o:p></o:p></span></pre>
<pre><span lang="DE" style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><a href="mailto:agnieszka.sprawka@ricoh-europe.com"><span lang="DE" style="font-size:11.0pt;font-family:"Arial",sans-serif">agnieszka.sprawka@ricoh-europe.com</span></a><span lang="DE"><o:p></o:p></span></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> From: #REU-GSK-IMACD</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> Sent: Monday, July 25, 2022 2:53 PM</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> To: 'Patricia Foong' <</span><a href="mailto:Patricia.Foong@ricoh.com.my"><span style="font-size:11.0pt;font-family:"Arial",sans-serif">Patricia.Foong@ricoh.com.my</span></a><span style="font-size:11.0pt;font-family:"Arial",sans-serif">>; soenwono</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> <</span><a href="mailto:soenwono@moderndatasolusi.com"><span style="font-size:11.0pt;font-family:"Arial",sans-serif">soenwono@moderndatasolusi.com</span></a><span style="font-size:11.0pt;font-family:"Arial",sans-serif">></span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> Subject: RE: RITM0688734 Tech refresh 4 devices Indonesia Jakarta</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> Importance: High</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> Hello,</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> Thank you Patricia for previous response.</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> Indeed, only devices from product basket can be chosen.</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> Please @soenwono use the WO I provided earlier and mark the finisher</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> as ‘n’ (No) in case they don’t need it.</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> They only have an option of IM C6000 or IM 300F – the WO already</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> suggested the best option to be IM C6000.</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> Please confirm, change the details in the tab Company Details</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> Please provide me the saved excel and the PDF please.</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> Thank you in advance.</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> Best regards,</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> Agnieszka Sprawka</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> Global Accounts Coordinator</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> Ricoh Business Services</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> Olivia Business Centre</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> Olivia Star 6th Floor</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> Aleja Grunwaldzka 472C</span><o:p></o:p></pre>
<pre><span lang="DE" style="font-size:11.0pt;font-family:"Arial",sans-serif">> 80-309 Gdansk</span><span lang="DE"><o:p></o:p></span></pre>
<pre><span lang="DE" style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><a href="mailto:agnieszka.sprawka@ricoh-europe.com"><span lang="DE" style="font-size:11.0pt;font-family:"Arial",sans-serif">agnieszka.sprawka@ricoh-europe.com</span></a><span lang="DE"><o:p></o:p></span></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> From: Patricia Foong <</span><a href="mailto:Patricia.Foong@ricoh.com.my"><span style="font-size:11.0pt;font-family:"Arial",sans-serif">Patricia.Foong@ricoh.com.my</span></a><span style="font-size:11.0pt;font-family:"Arial",sans-serif">></span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> Sent: Friday, July 22, 2022 4:59 PM</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> To: soenwono <</span><a href="mailto:soenwono@moderndatasolusi.com"><span style="font-size:11.0pt;font-family:"Arial",sans-serif">soenwono@moderndatasolusi.com</span></a><span style="font-size:11.0pt;font-family:"Arial",sans-serif">>; #REU-GSK-IMACD</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> <</span><a href="mailto:GSK-IMACD@ricoh-europe.com"><span style="font-size:11.0pt;font-family:"Arial",sans-serif">GSK-IMACD@ricoh-europe.com</span></a><span style="font-size:11.0pt;font-family:"Arial",sans-serif">></span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> Subject: RE: RITM0688734 Tech refresh 4 devices Indonesia Jakarta</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> This message was sent from an external source. Please be careful</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> opening attachments/links or replying to sources you don’t know.</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> _Dear Sun Sun,_</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> _ _</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> _IM C 3000 and IM 3000 is not in the product basket and please offer</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> what is in the product basket as GSK is standardizing their devices</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> across the globe._</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> _ _</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> _Dear Aga, _</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> _ _</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> _Can you please help to provide a respond and assist to Sun Sun to</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> the questions raised below :_</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> _ _</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> _ _</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> * They don’t need finisher. So can we exclude the finisher?</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> * Can you update our company new address at Jl. Sultan Hasanuddin</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> Dalam No.72, RW.1, Melawai, Kec. Kby. </span><span lang="DE" style="font-size:11.0pt;font-family:"Arial",sans-serif">Baru, Daerah Khusus Ibukota</span><span lang="DE"><o:p></o:p></span></pre>
<pre><span lang="DE" style="font-size:11.0pt;font-family:"Arial",sans-serif">> Jakarta 12160.</span><span lang="DE"><o:p></o:p></span></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> _ _</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> _ _</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> Thank you.</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> Patricia Foong</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> Senior Global Account Coordinator</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> Ricoh Global Services Greater Asia Pacific</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> Business Operation Division</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> Mobile Phone : +6016 410 4493</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><a href="mailto:patricia.foong@ricoh.com.my"><span style="font-size:11.0pt;font-family:"Arial",sans-serif">patricia.foong@ricoh.com.my</span></a><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> RICOH (Malaysia) Sdn Bhd (10078-W)</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> UG-D6, Level Upper Ground,</span><o:p></o:p></pre>
<pre><span lang="DE" style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><span lang="DE"><o:p></o:p></span></pre>
<pre><span lang="DE" style="font-size:11.0pt;font-family:"Arial",sans-serif">> Utropolis Suites 2, Jalan Kontraktor U1/14,</span><span lang="DE"><o:p></o:p></span></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> 40150 Shah Alam, Selangor,</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> Malaysia.</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> Service Hotline: 1300 88 8228</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> Website: </span><a href="http://www.ricoh.com.my/"><span style="font-size:11.0pt;font-family:"Arial",sans-serif">www.ricoh.com.my</span></a><span style="font-size:11.0pt;font-family:"Arial",sans-serif"> [6]</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> [7]</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> _This message together with any attachments is confidential and</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> intended solely for the person or entity to whom it is addressed. It</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> contains information that is confidential and that may be legally</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> privileged. If you are not the intended recipient (or if you have</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> received this message in error), please notify the sender immediately</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> by replying to this message and delete this e-mail (and any other</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> record of it) from your system. Please do not copy or use it for any</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> purpose. Recipient is advised to check this email and any attachments</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> for the presence of trojans or viruses. The company accepts no</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> liability for any damage caused by any virus transmitted by this</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> email._</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> _ _</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> From: Soenwono <</span><a href="mailto:soenwono@moderndatasolusi.com"><span style="font-size:11.0pt;font-family:"Arial",sans-serif">soenwono@moderndatasolusi.com</span></a><span style="font-size:11.0pt;font-family:"Arial",sans-serif">></span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> Sent: Thursday, July 21, 2022 5:40 PM</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> To: '#REU-GSK-IMACD' <</span><a href="mailto:GSK-IMACD@ricoh-europe.com"><span style="font-size:11.0pt;font-family:"Arial",sans-serif">GSK-IMACD@ricoh-europe.com</span></a><span style="font-size:11.0pt;font-family:"Arial",sans-serif">></span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> Cc: Patricia Foong <</span><a href="mailto:Patricia.Foong@ricoh.com.my"><span style="font-size:11.0pt;font-family:"Arial",sans-serif">Patricia.Foong@ricoh.com.my</span></a><span style="font-size:11.0pt;font-family:"Arial",sans-serif">></span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> Subject: RE: RITM0688734 Tech refresh 4 devices Indonesia Jakarta</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> Hi Aga, Yes me and Ibu Conna had a discussion about this replacement</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> last time, and finally she request it through service now.</span><span style="font-size:11.0pt;font-family:"Tahoma",sans-serif"></span><span style="font-size:11.0pt;font-family:"Arial",sans-serif"></span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> Please advise on below question:</span><span style="font-size:11.0pt;font-family:"Tahoma",sans-serif"></span><span style="font-size:11.0pt;font-family:"Arial",sans-serif"> Currently their existing device</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> is 2 units BW – MP 5002 & 2 units Color</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> ZjQcmQRYFpfptBannerStart</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> CAUTION: This Email is from an EXTERNAL source. Ensure you trust this</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> sender before clicking on any links or attachments.</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
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<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> Hi Aga,</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> Yes me and Ibu Conna had a discussion about this replacement last</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> time, and finally she request it through service now.</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> Please advise on below question:</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> * Currently their existing device is 2 units BW – MP 5002 & 2</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> units Color – MPC 3503. If I look into the Work order, the option is</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> only IMC 6000, MP 305 SPF, IMC 300F.</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> * If I analyze from their usage, number of user, office space I</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> think IMC 6000 is an over spec for them.. please advise if we can</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> propose them like IM 3000 (BW) & IMC 3000 (Color)</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> * They don’t need finisher. So can we exclude the finisher?</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> * Can you update our company new address at Jl. Sultan Hasanuddin</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> Dalam No.72, RW.1, Melawai, Kec. Kby. </span><span lang="DE" style="font-size:11.0pt;font-family:"Arial",sans-serif">Baru, Daerah Khusus Ibukota</span><span lang="DE"><o:p></o:p></span></pre>
<pre><span lang="DE" style="font-size:11.0pt;font-family:"Arial",sans-serif">> Jakarta 12160.</span><span lang="DE"><o:p></o:p></span></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> Thank you</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> BR,</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> Soenwono.</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> From: #REU-GSK-IMACD <</span><a href="mailto:GSK-IMACD@ricoh-europe.com"><span style="font-size:11.0pt;font-family:"Arial",sans-serif">GSK-IMACD@ricoh-europe.com</span></a><span style="font-size:11.0pt;font-family:"Arial",sans-serif">></span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> Sent: 20 July 2022 22:36</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> To: 'soenwono' <</span><a href="mailto:soenwono@moderndatasolusi.com"><span style="font-size:11.0pt;font-family:"Arial",sans-serif">soenwono@moderndatasolusi.com</span></a><span style="font-size:11.0pt;font-family:"Arial",sans-serif">></span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> Cc: Patricia Foong Swee See <</span><a href="mailto:Patricia.Foong@ricoh.com.my"><span style="font-size:11.0pt;font-family:"Arial",sans-serif">Patricia.Foong@ricoh.com.my</span></a><span style="font-size:11.0pt;font-family:"Arial",sans-serif">></span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> Subject: RITM0688734 Tech refresh 4 devices Indonesia Jakarta</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> Importance: High</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> Hello Soenwono,</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> I hope you are doing well.</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> Please see new IMAC-D for Indonesia for tech refresh of 4 devices that</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> are more than 7 years old.</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> Please see the WO – It prefilled with suggestions on the printer</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> details. Please check and if ok, can you please resend me the excel</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> and the pdf?</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> For now they want to see the cost for the refresh of all 4 units (in</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> the request is says three, but they asked recently to see the cost for</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> all 4).</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> The customer is asking for lease option.</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> Thank you in advance.</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> Best regards,</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> Agnieszka Sprawka</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> Global Accounts Coordinator</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> Ricoh Business Services</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> Olivia Business Centre</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> Olivia Star 6th Floor</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> Aleja Grunwaldzka 472C</span><o:p></o:p></pre>
<pre><span lang="DE" style="font-size:11.0pt;font-family:"Arial",sans-serif">> 80-309 Gdansk</span><span lang="DE"><o:p></o:p></span></pre>
<pre><span lang="DE" style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><a href="mailto:agnieszka.sprawka@ricoh-europe.com"><span lang="DE" style="font-size:11.0pt;font-family:"Arial",sans-serif">agnieszka.sprawka@ricoh-europe.com</span></a><span lang="DE"><o:p></o:p></span></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> Ricoh Europe Holdings PLC is a company registered in England, under</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> company number 06273215, with a registered office at 20 Triton Street,</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> London, NW1 3BF. The UK business of Ricoh Europe Holdings PLC is</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> operated by: (i) Ricoh Europe PLC, a company registered in England</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> under company number 00720944, with a registered office at 20 Triton</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> Street, London, NW1 3BF; (ii) Ricoh UK Limited, a company registered</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> in England under company number 01271033, with a registered office at</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> Ricoh House, 800 Pavilion Drive, Northampton, NN4 7YL; and (iii) Ricoh</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> Capital Limited, a company registered in England under company number</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> 03001351, with a registered office at 20 Triton Street, London, NW1</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> 3BF Please consider the environment before printing this e-mail</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> Links:</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> ------</span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> [1] </span><a href="http://www.ricoh.com.my/"><span style="font-size:11.0pt;font-family:"Arial",sans-serif">http://www.ricoh.com.my/</span></a><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> [2] </span><a href="https://www.ricoh.com.my/"><span style="font-size:11.0pt;font-family:"Arial",sans-serif">https://www.ricoh.com.my/</span></a><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> [3] </span><a href="http://vmwhm.idphosting.co.id/Downloads/banner.PNG"><span style="font-size:11.0pt;font-family:"Arial",sans-serif">http://vmwhm.idphosting.co.id/../../../../Downloads/banner.PNG</span></a><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> [4] </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><a href="http://www.ricoh.com.my/"><span style="font-size:11.0pt;font-family:"Arial",sans-serif">https://eur02.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.ricoh.com.my%2F&data=05%7C01%7CGSK-IMACD%40ricoh-europe.com%7C83cd5ecdb1e448e230bf08dae96fac9a%7Cdd29478d624e429eb453fffc969ac768%7C0%7C0%7C638078963146443340%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=UzG2nq1yDe4Dn2zMxJD4ymmDC%2B0Q%2FaNbvhw0lJUkuoo%3D&reserved=0</span></a><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> [5] </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><a href="https://www.ricoh.com.my/"><span style="font-size:11.0pt;font-family:"Arial",sans-serif">https://eur02.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.ricoh.com.my%2F&data=05%7C01%7CGSK-IMACD%40ricoh-europe.com%7C83cd5ecdb1e448e230bf08dae96fac9a%7Cdd29478d624e429eb453fffc969ac768%7C0%7C0%7C638078963146443340%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=NdKBQWMVfxd9q7dF1QjyCc657Prem04tcJowOlzV%2F3w%3D&reserved=0</span></a><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> [6] </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><a href="http://www.ricoh.com.my/"><span style="font-size:11.0pt;font-family:"Arial",sans-serif">https://eur02.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.ricoh.com.my%2F&data=05%7C01%7CGSK-IMACD%40ricoh-europe.com%7C83cd5ecdb1e448e230bf08dae96fac9a%7Cdd29478d624e429eb453fffc969ac768%7C0%7C0%7C638078963146599580%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=gWf6wVp2Opr4jFagE3SR7IuZNRtICn3ZdrNpPO0qj7w%3D&reserved=0</span></a><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> [7] </span><o:p></o:p></pre>
<pre><span style="font-size:11.0pt;font-family:"Arial",sans-serif">> </span><a href="https://www.ricoh.com.my/"><span style="font-size:11.0pt;font-family:"Arial",sans-serif">https://eur02.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.ricoh.com.my%2F&data=05%7C01%7CGSK-IMACD%40ricoh-europe.com%7C83cd5ecdb1e448e230bf08dae96fac9a%7Cdd29478d624e429eb453fffc969ac768%7C0%7C0%7C638078963146599580%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=OiVXyULm29iinhPc25KjA0lxaJOVJJUS%2FNsr4p7JlII%3D&reserved=0</span></a><o:p></o:p></pre>
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<p class="MsoNormal"><span style="font-size:11.0pt">Ricoh Europe Holdings PLC is a company registered in England, under company number 06273215, with a registered office at 20 Triton Street, London, NW1 3BF. The UK business of Ricoh Europe Holdings PLC is operated
by: (i) Ricoh Europe PLC, a company registered in England under company number 00720944, with a registered office at 20 Triton Street, London, NW1 3BF; (ii) Ricoh UK Limited, a company registered in England under company number 01271033, with a registered
office at Ricoh House, 800 Pavilion Drive, Northampton, NN4 7YL; and (iii) Ricoh Capital Limited, a company registered in England under company number 03001351, with a registered office at 20 Triton Street, London, NW1 3BF Please consider the environment before
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