<html xmlns:v="urn:schemas-microsoft-com:vml" xmlns:o="urn:schemas-microsoft-com:office:office" xmlns:w="urn:schemas-microsoft-com:office:word" xmlns:x="urn:schemas-microsoft-com:office:excel" xmlns:m="http://schemas.microsoft.com/office/2004/12/omml" xmlns="http://www.w3.org/TR/REC-html40">
<head>
<meta http-equiv="Content-Type" content="text/html; charset=us-ascii">
<meta name="Generator" content="Microsoft Word 15 (filtered medium)">
<!--[if !mso]><style>v\:* {behavior:url(#default#VML);}
o\:* {behavior:url(#default#VML);}
w\:* {behavior:url(#default#VML);}
.shape {behavior:url(#default#VML);}
</style><![endif]--><style><!--
/* Font Definitions */
@font-face
{font-family:"Tms Rmn";
panose-1:2 2 6 3 4 5 5 2 3 4;}
@font-face
{font-family:Wingdings;
panose-1:5 0 0 0 0 0 0 0 0 0;}
@font-face
{font-family:"Cambria Math";
panose-1:2 4 5 3 5 4 6 3 2 4;}
@font-face
{font-family:DengXian;
panose-1:2 1 6 0 3 1 1 1 1 1;}
@font-face
{font-family:Calibri;
panose-1:2 15 5 2 2 2 4 3 2 4;}
@font-face
{font-family:"\@DengXian";
panose-1:2 1 6 0 3 1 1 1 1 1;}
@font-face
{font-family:Tahoma;
panose-1:2 11 6 4 3 5 4 4 2 4;}
/* Style Definitions */
p.MsoNormal, li.MsoNormal, div.MsoNormal
{margin:0in;
font-size:11.0pt;
font-family:"Calibri",sans-serif;
mso-fareast-language:EN-US;}
a:link, span.MsoHyperlink
{mso-style-priority:99;
color:#0563C1;
text-decoration:underline;}
p.MsoListParagraph, li.MsoListParagraph, div.MsoListParagraph
{mso-style-priority:34;
margin-top:0in;
margin-right:0in;
margin-bottom:0in;
margin-left:.5in;
font-size:11.0pt;
font-family:"Calibri",sans-serif;
mso-fareast-language:EN-US;}
span.EmailStyle23
{mso-style-type:personal-reply;
font-family:"Calibri",sans-serif;
color:windowtext;}
.MsoChpDefault
{mso-style-type:export-only;
font-size:10.0pt;
mso-ligatures:none;}
@page WordSection1
{size:8.5in 11.0in;
margin:1.0in 1.0in 1.0in 1.0in;}
div.WordSection1
{page:WordSection1;}
/* List Definitions */
@list l0
{mso-list-id:1334914665;
mso-list-template-ids:2034159598;}
@list l0:level1
{mso-level-number-format:bullet;
mso-level-text:\F0B7;
mso-level-tab-stop:.5in;
mso-level-number-position:left;
text-indent:-.25in;
mso-ansi-font-size:10.0pt;
font-family:Symbol;}
@list l0:level2
{mso-level-number-format:bullet;
mso-level-text:\F0B7;
mso-level-tab-stop:1.0in;
mso-level-number-position:left;
text-indent:-.25in;
mso-ansi-font-size:10.0pt;
font-family:Symbol;}
@list l0:level3
{mso-level-number-format:bullet;
mso-level-text:\F0B7;
mso-level-tab-stop:1.5in;
mso-level-number-position:left;
text-indent:-.25in;
mso-ansi-font-size:10.0pt;
font-family:Symbol;}
@list l0:level4
{mso-level-number-format:bullet;
mso-level-text:\F0B7;
mso-level-tab-stop:2.0in;
mso-level-number-position:left;
text-indent:-.25in;
mso-ansi-font-size:10.0pt;
font-family:Symbol;}
@list l0:level5
{mso-level-number-format:bullet;
mso-level-text:\F0B7;
mso-level-tab-stop:2.5in;
mso-level-number-position:left;
text-indent:-.25in;
mso-ansi-font-size:10.0pt;
font-family:Symbol;}
@list l0:level6
{mso-level-number-format:bullet;
mso-level-text:\F0B7;
mso-level-tab-stop:3.0in;
mso-level-number-position:left;
text-indent:-.25in;
mso-ansi-font-size:10.0pt;
font-family:Symbol;}
@list l0:level7
{mso-level-number-format:bullet;
mso-level-text:\F0B7;
mso-level-tab-stop:3.5in;
mso-level-number-position:left;
text-indent:-.25in;
mso-ansi-font-size:10.0pt;
font-family:Symbol;}
@list l0:level8
{mso-level-number-format:bullet;
mso-level-text:\F0B7;
mso-level-tab-stop:4.0in;
mso-level-number-position:left;
text-indent:-.25in;
mso-ansi-font-size:10.0pt;
font-family:Symbol;}
@list l0:level9
{mso-level-number-format:bullet;
mso-level-text:\F0B7;
mso-level-tab-stop:4.5in;
mso-level-number-position:left;
text-indent:-.25in;
mso-ansi-font-size:10.0pt;
font-family:Symbol;}
@list l1
{mso-list-id:2060014298;
mso-list-type:hybrid;
mso-list-template-ids:-1689209068 134807553 134807555 134807557 134807553 134807555 134807557 134807553 134807555 134807557;}
@list l1:level1
{mso-level-number-format:bullet;
mso-level-text:\F0B7;
mso-level-tab-stop:none;
mso-level-number-position:left;
text-indent:-.25in;
font-family:Symbol;}
@list l1:level2
{mso-level-number-format:bullet;
mso-level-text:o;
mso-level-tab-stop:none;
mso-level-number-position:left;
text-indent:-.25in;
font-family:"Courier New";}
@list l1:level3
{mso-level-number-format:bullet;
mso-level-text:\F0A7;
mso-level-tab-stop:none;
mso-level-number-position:left;
text-indent:-.25in;
font-family:Wingdings;}
@list l1:level4
{mso-level-number-format:bullet;
mso-level-text:\F0B7;
mso-level-tab-stop:none;
mso-level-number-position:left;
text-indent:-.25in;
font-family:Symbol;}
@list l1:level5
{mso-level-number-format:bullet;
mso-level-text:o;
mso-level-tab-stop:none;
mso-level-number-position:left;
text-indent:-.25in;
font-family:"Courier New";}
@list l1:level6
{mso-level-number-format:bullet;
mso-level-text:\F0A7;
mso-level-tab-stop:none;
mso-level-number-position:left;
text-indent:-.25in;
font-family:Wingdings;}
@list l1:level7
{mso-level-number-format:bullet;
mso-level-text:\F0B7;
mso-level-tab-stop:none;
mso-level-number-position:left;
text-indent:-.25in;
font-family:Symbol;}
@list l1:level8
{mso-level-number-format:bullet;
mso-level-text:o;
mso-level-tab-stop:none;
mso-level-number-position:left;
text-indent:-.25in;
font-family:"Courier New";}
@list l1:level9
{mso-level-number-format:bullet;
mso-level-text:\F0A7;
mso-level-tab-stop:none;
mso-level-number-position:left;
text-indent:-.25in;
font-family:Wingdings;}
ol
{margin-bottom:0in;}
ul
{margin-bottom:0in;}
--></style><!--[if gte mso 9]><xml>
<o:shapedefaults v:ext="edit" spidmax="1026" />
</xml><![endif]--><!--[if gte mso 9]><xml>
<o:shapelayout v:ext="edit">
<o:idmap v:ext="edit" data="1" />
</o:shapelayout></xml><![endif]-->
</head>
<body lang="EN-US" link="#0563C1" vlink="#954F72" style="word-wrap:break-word">
<div class="WordSection1">
<p class="MsoNormal"><span style="mso-fareast-language:ZH-CN">Dear Soenwono,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="mso-fareast-language:ZH-CN"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="mso-fareast-language:ZH-CN">The Solution yet implemented for APAC. Previous exercise to make sure card reader is purchased and installed which has been completed.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="mso-fareast-language:ZH-CN">The new task is to make sure the card reader is plugged into the front SOP panel regardless IMC or non IMC model.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="mso-fareast-language:ZH-CN">Please validate and confirm urgently.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="mso-fareast-language:ZH-CN"><o:p> </o:p></span></p>
<div>
<div>
<p class="MsoNormal" style="margin-bottom:6.0pt;text-autospace:none"><span style="color:#666666;mso-ligatures:standardcontextual;mso-fareast-language:ZH-CN">Thank You</span><span style="color:#666666;mso-fareast-language:ZH-CN"><o:p></o:p></span></p>
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="150%" style="width:150.62%;background:white">
<tbody>
<tr>
<td width="77%" style="width:77.56%;padding:0in 0in 0in 0in">
<p class="MsoNormal" style="margin-bottom:12.0pt"><span style="color:#666666;mso-ligatures:standardcontextual;mso-fareast-language:ZH-CN">Best Regards,</span><span style="font-size:10.5pt;color:#666666;mso-ligatures:standardcontextual;mso-fareast-language:ZH-CN"><o:p></o:p></span></p>
<p class="MsoNormal"><b><span style="color:#666666;mso-ligatures:standardcontextual;mso-fareast-language:ZH-CN">Steven Ooi<o:p></o:p></span></b></p>
<p class="MsoNormal"><span style="color:#666666;mso-ligatures:standardcontextual;mso-fareast-language:ZH-CN">Regional Project Manager<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#666666;mso-ligatures:standardcontextual;mso-fareast-language:ZH-CN">Ricoh Global Services Greater Asia Pacific<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#666666;mso-ligatures:standardcontextual;mso-fareast-language:ZH-CN">Business Operation Division<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:black;mso-ligatures:standardcontextual;mso-fareast-language:ZH-CN"><a href="mailto:Steven.Ooi@ricoh.com.my"><span style="color:blue">Steven.Ooi@ricoh.com.my</span></a></span><span style="font-family:DengXian;color:#666666;mso-ligatures:standardcontextual;mso-fareast-language:ZH-CN"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#666666;mso-ligatures:standardcontextual;mso-fareast-language:ZH-CN"><o:p> </o:p></span></p>
<p class="MsoNormal"><b><i><span style="font-size:8.0pt;color:#1F3864;mso-ligatures:standardcontextual;mso-fareast-language:EN-GB">**I am sending this message at a time that suits me. I do not expect you to read, reply, or take action on this outside of your
regular working hours.**</span></i></b><span lang="EN-GB" style="font-size:8.0pt;color:#1F3864;mso-ligatures:standardcontextual;mso-fareast-language:EN-GB"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#666666;mso-ligatures:standardcontextual;mso-fareast-language:ZH-CN"><o:p> </o:p></span></p>
<p class="MsoNormal"><b><span style="color:red;mso-ligatures:standardcontextual;mso-fareast-language:ZH-CN">Training : -</span></b><span style="color:black;mso-ligatures:standardcontextual;mso-fareast-language:ZH-CN"><o:p></o:p></span></p>
<p class="MsoNormal"><b><span style="color:red;mso-ligatures:standardcontextual;mso-fareast-language:ZH-CN">Vacation : 30 Oct – 08 Nov
</span></b><b><span style="font-size:10.5pt;font-family:DengXian;color:red;mso-ligatures:standardcontextual;mso-fareast-language:ZH-CN"><o:p></o:p></span></b></p>
<p class="MsoNormal"><b><span style="color:red;mso-ligatures:standardcontextual;mso-fareast-language:ZH-CN">Public Holiday : 28 Sep<o:p></o:p></span></b></p>
<p class="MsoNormal"><span style="color:#666666;mso-ligatures:standardcontextual;mso-fareast-language:ZH-CN"><o:p> </o:p></span></p>
</td>
<td width="22%" style="width:22.44%;padding:0in 0in 0in 0in">
<p class="MsoNormal"><span style="font-size:10.0pt;color:black;mso-ligatures:standardcontextual;mso-fareast-language:ZH-CN"> </span><span style="font-size:10.0pt;font-family:DengXian;color:black;mso-ligatures:standardcontextual;mso-fareast-language:ZH-CN"><o:p></o:p></span></p>
</td>
</tr>
</tbody>
</table>
</div>
<p class="MsoNormal"><span style="mso-ligatures:standardcontextual;mso-fareast-language:ZH-CN"><o:p> </o:p></span></p>
</div>
<p class="MsoNormal"><span style="mso-fareast-language:ZH-CN"><o:p> </o:p></span></p>
<div>
<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in">
<p class="MsoNormal"><b><span style="mso-fareast-language:ZH-CN">From:</span></b><span style="mso-fareast-language:ZH-CN"> Soenwono <soenwono@moderndatasolusi.com>
<br>
<b>Sent:</b> Tuesday, October 31, 2023 12:13 PM<br>
<b>To:</b> Steven Ooi <Steven.Ooi@ricoh.com.my>; Riaz Beg <Riaz.Beg@ricoh-gs.com><br>
<b>Cc:</b> gilang@moderndatasolusi.com; it.team@moderndatasolusi.com; Erik Reinaldo <Erik@moderndatasolusi.com>; helpdesk@moderndatasolusi.com<br>
<b>Subject:</b> RE: Shell Card Readers - Retro fitting and cable swapping of Card Reader - APAC<o:p></o:p></span></p>
</div>
</div>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><b><u>Hi Steven,<o:p></o:p></u></b></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Apologies for my late responds. Solution & card reader is not yet connected to the unit <o:p></o:p></p>
<p class="MsoNormal">Please advise.<o:p></o:p></p>
<p class="MsoNormal">Thank you<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<div>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Tahoma",sans-serif;mso-fareast-language:EN-ID">Regards,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Tahoma",sans-serif;mso-fareast-language:EN-ID">Soenwono Suprapto | GMA & Direct Dept Head<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Tahoma",sans-serif;mso-fareast-language:EN-ID">T: +62 21-27937489<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Tahoma",sans-serif;mso-fareast-language:EN-ID">F: +62 21-27937486<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Tahoma",sans-serif;mso-fareast-language:EN-ID">M: +62-87771697791<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Tahoma",sans-serif;mso-fareast-language:EN-ID"><a href="http://www.moderndatasolusi.com/"><span style="color:blue">www.moderndatasolusi.com</span></a><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Tahoma",sans-serif;mso-fareast-language:EN-ID"><o:p> </o:p></span></p>
<p class="MsoNormal"><b><u><span style="font-size:10.0pt;font-family:"Tahoma",sans-serif;mso-fareast-language:EN-ID">PT MODERN DATA SOLUSI
<o:p></o:p></span></u></b></p>
<p class="MsoNormal"><span style="mso-fareast-language:EN-ID"><a href="https://goo.gl/maps/ta17fqnTWbL2"><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:black;background:white;text-decoration:none">JL. Sultan Iskandar Muda No. 29, Kebayoran
Lama Utara, Kebayoran Lama - Jakarta Selatan 12240</span></a></span><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:#222222;background:white;mso-fareast-language:EN-ID"><o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="mso-fareast-language:EN-ID"><img border="0" width="195" height="84" style="width:2.0312in;height:.875in" id="Picture_x0020_1" src="cid:image001.png@01DA12E9.F57FE310"></span><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:#222222;background:white;mso-fareast-language:EN-ID"><o:p></o:p></span></p>
</div>
<p class="MsoNormal"><o:p> </o:p></p>
<div>
<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in">
<p class="MsoNormal"><b><span style="mso-fareast-language:EN-ID">From:</span></b><span style="mso-fareast-language:EN-ID"> Steven Ooi <<a href="mailto:Steven.Ooi@ricoh.com.my">Steven.Ooi@ricoh.com.my</a>>
<br>
<b>Sent:</b> Wednesday, October 4, 2023 2:23 PM<br>
<b>To:</b> Riaz Beg <<a href="mailto:Riaz.Beg@ricoh-gs.com">Riaz.Beg@ricoh-gs.com</a>>; soenwono <<a href="mailto:soenwono@moderndatasolusi.com">soenwono@moderndatasolusi.com</a>>; Dongsun Lee <<a href="mailto:Dongsun.Lee@kr.ricoh.com">Dongsun.Lee@kr.ricoh.com</a>>;
Genesis Garma <<a href="mailto:Genesis.Garma@ricoh.com.ph">Genesis.Garma@ricoh.com.ph</a>>; Ally Chen <<a href="mailto:ally.chen@ricoh.com.tw">ally.chen@ricoh.com.tw</a>>; Ray Leung <<a href="mailto:Ray.SC.Leung@ricoh.com.hk">Ray.SC.Leung@ricoh.com.hk</a>><br>
<b>Cc:</b> #RNL-RAM Shell <<a href="mailto:ram.shell@ricoh.nl">ram.shell@ricoh.nl</a>>; Shirleen Yeong <<a href="mailto:shirleenyeong@servtouch.com">shirleenyeong@servtouch.com</a>>; Amolrada Srivorrapattararkul <<a href="mailto:Amolrada.Sri@ricoh.co.th">Amolrada.Sri@ricoh.co.th</a>>;
maithithanhtam <<a href="mailto:maithithanhtam@sieuthanhricoh.vn">maithithanhtam@sieuthanhricoh.vn</a>><br>
<b>Subject:</b> RE: Shell Card Readers - Retro fitting and cable swapping of Card Reader - APAC<br>
<b>Importance:</b> High<o:p></o:p></span></p>
</div>
</div>
<p class="MsoNormal"><span lang="EN-ID"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="mso-fareast-language:ZH-CN">Dear All,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="mso-fareast-language:ZH-CN"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="mso-fareast-language:ZH-CN">So far, I think we only gotten the confirmation from Singapore, Thailand and Vietnam.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="mso-fareast-language:ZH-CN"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="mso-fareast-language:ZH-CN"><a id="OWAAM9B07878025EC45FCA98FE07C048B6794" href="mailto:soenwono@moderndatasolusi.com"><span style="font-family:"Calibri",sans-serif;text-decoration:none">@soenwono</span></a>
<a id="OWAAM81038358FC864441A7720E68D688FEC3" href="mailto:Dongsun.Lee@kr.ricoh.com">
<span style="font-family:"Calibri",sans-serif;text-decoration:none">@Dongsun Lee</span></a>
<a id="OWAAM2A082D9E94A24CAB98791B0052A8F2D3" href="mailto:Genesis.Garma@ricoh.com.ph">
<span style="font-family:"Calibri",sans-serif;text-decoration:none">@Genesis Garma</span></a>
<a id="OWAAMF98A94BAEEF14622993305915864B063" href="mailto:ally.chen@ricoh.com.tw">
<span style="font-family:"Calibri",sans-serif;text-decoration:none">@Ally Chen</span></a><a id="OWAAM979D4B9C4B674E51890745887C0DD657" href="mailto:Ray.SC.Leung@ricoh.com.hk"><span style="font-family:"Calibri",sans-serif;text-decoration:none">@Ray Leung</span></a>
please can you confirm the card reader installed was connected to front SOP panel regardless IMC or non IMC models, please?<o:p></o:p></span></p>
<p class="MsoNormal"><span style="mso-fareast-language:ZH-CN"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="mso-fareast-language:ZH-CN">Appreciate your update latest by this Friday so that we can close this action accordingly.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="mso-fareast-language:ZH-CN"><o:p> </o:p></span></p>
<div>
<div>
<p class="MsoNormal" style="margin-bottom:6.0pt;text-autospace:none"><span style="color:#666666;mso-ligatures:standardcontextual;mso-fareast-language:ZH-CN">Thank You</span><span style="color:#666666;mso-fareast-language:ZH-CN"><o:p></o:p></span></p>
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="150%" style="width:150.62%;background:white">
<tbody>
<tr>
<td width="77%" style="width:77.56%;padding:0in 0in 0in 0in">
<p class="MsoNormal" style="margin-bottom:12.0pt"><span style="color:#666666;mso-ligatures:standardcontextual;mso-fareast-language:ZH-CN">Best Regards,</span><span style="font-size:10.5pt;color:#666666;mso-ligatures:standardcontextual;mso-fareast-language:ZH-CN"><o:p></o:p></span></p>
<p class="MsoNormal"><b><span style="color:#666666;mso-ligatures:standardcontextual;mso-fareast-language:ZH-CN">Steven Ooi<o:p></o:p></span></b></p>
<p class="MsoNormal"><span style="color:#666666;mso-ligatures:standardcontextual;mso-fareast-language:ZH-CN">Regional Project Manager<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#666666;mso-ligatures:standardcontextual;mso-fareast-language:ZH-CN">Ricoh Global Services Greater Asia Pacific<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#666666;mso-ligatures:standardcontextual;mso-fareast-language:ZH-CN">Business Operation Division<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:black;mso-ligatures:standardcontextual;mso-fareast-language:ZH-CN"><a href="mailto:Steven.Ooi@ricoh.com.my"><span style="color:blue">Steven.Ooi@ricoh.com.my</span></a></span><span style="font-family:DengXian;color:#666666;mso-ligatures:standardcontextual;mso-fareast-language:ZH-CN"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#666666;mso-ligatures:standardcontextual;mso-fareast-language:ZH-CN"><o:p> </o:p></span></p>
<p class="MsoNormal"><b><i><span style="font-size:8.0pt;color:#1F3864;mso-ligatures:standardcontextual;mso-fareast-language:EN-GB">**I am sending this message at a time that suits me. I do not expect you to read, reply, or take action on this outside of your
regular working hours.**</span></i></b><span lang="EN-GB" style="font-size:8.0pt;color:#1F3864;mso-ligatures:standardcontextual;mso-fareast-language:EN-GB"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#666666;mso-ligatures:standardcontextual;mso-fareast-language:ZH-CN"><o:p> </o:p></span></p>
<p class="MsoNormal"><b><span style="color:red;mso-ligatures:standardcontextual;mso-fareast-language:ZH-CN">Training : -</span></b><span style="color:black;mso-ligatures:standardcontextual;mso-fareast-language:ZH-CN"><o:p></o:p></span></p>
<p class="MsoNormal"><b><span style="color:red;mso-ligatures:standardcontextual;mso-fareast-language:ZH-CN">Vacation : 30 Oct – 08 Nov
</span></b><b><span style="font-size:10.5pt;font-family:DengXian;color:red;mso-ligatures:standardcontextual;mso-fareast-language:ZH-CN"><o:p></o:p></span></b></p>
<p class="MsoNormal"><b><span style="color:red;mso-ligatures:standardcontextual;mso-fareast-language:ZH-CN">Public Holiday : 28 Sep<o:p></o:p></span></b></p>
<p class="MsoNormal"><span style="color:#666666;mso-ligatures:standardcontextual;mso-fareast-language:ZH-CN"><o:p> </o:p></span></p>
</td>
<td width="22%" style="width:22.44%;padding:0in 0in 0in 0in">
<p class="MsoNormal"><span style="font-size:10.0pt;color:black;mso-ligatures:standardcontextual;mso-fareast-language:ZH-CN"> </span><span style="font-size:10.0pt;font-family:DengXian;color:black;mso-ligatures:standardcontextual;mso-fareast-language:ZH-CN"><o:p></o:p></span></p>
</td>
</tr>
</tbody>
</table>
</div>
<p class="MsoNormal"><span style="mso-ligatures:standardcontextual;mso-fareast-language:ZH-CN"><o:p> </o:p></span></p>
</div>
<p class="MsoNormal"><span style="mso-fareast-language:ZH-CN"><o:p> </o:p></span></p>
<div>
<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in">
<p class="MsoNormal"><b><span style="mso-fareast-language:ZH-CN">From:</span></b><span style="mso-fareast-language:ZH-CN"> Riaz Beg <<a href="mailto:Riaz.Beg@ricoh-gs.com">Riaz.Beg@ricoh-gs.com</a>>
<br>
<b>Sent:</b> Wednesday, August 16, 2023 4:43 PM<br>
<b>To:</b> soenwono <<a href="mailto:soenwono@moderndatasolusi.com">soenwono@moderndatasolusi.com</a>>; Dongsun Lee <<a href="mailto:Dongsun.Lee@kr.ricoh.com">Dongsun.Lee@kr.ricoh.com</a>>; Genesis Garma <<a href="mailto:Genesis.Garma@ricoh.com.ph">Genesis.Garma@ricoh.com.ph</a>>;
Shirleen Yeong <<a href="mailto:shirleenyeong@servtouch.com">shirleenyeong@servtouch.com</a>>; Ally Chen <<a href="mailto:ally.chen@ricoh.com.tw">ally.chen@ricoh.com.tw</a>>; maithithanhtam <<a href="mailto:maithithanhtam@sieuthanhricoh.vn">maithithanhtam@sieuthanhricoh.vn</a>>;
Amolrada Srivorrapattararkul <<a href="mailto:Amolrada.Sri@ricoh.co.th">Amolrada.Sri@ricoh.co.th</a>><br>
<b>Cc:</b> #RNL-RAM Shell <<a href="mailto:ram.shell@ricoh.nl">ram.shell@ricoh.nl</a>>; Toby Ablett <<a href="mailto:Toby.Ablett@ricoh-gs.com">Toby.Ablett@ricoh-gs.com</a>>; Ozan Huto <<a href="mailto:Ozan.Huto@ricoh-gs.com">Ozan.Huto@ricoh-gs.com</a>>; Steven
Ooi <<a href="mailto:Steven.Ooi@ricoh.com.my">Steven.Ooi@ricoh.com.my</a>><br>
<b>Subject:</b> Shell Card Readers - Retro fitting and cable swapping of Card Reader - APAC<o:p></o:p></span></p>
</div>
</div>
<p class="MsoNormal"><o:p> </o:p></p>
<p align="center" style="margin:5.0pt;text-align:center"><span lang="EN-GB" style="color:black">Internal<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="mso-fareast-language:ZH-CN"><o:p> </o:p></span></p>
<div>
<p class="MsoNormal"><span lang="EN-GB">Hi Team,<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB">I would firstly like to thank you for all your efforts in helping with the installation of the card readers across the APAC region.<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB">As an overview the LRS Solution is currently being tested in pilot locations across Shell.<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB">Whilst testing was being carried out there was a problem with getting some of the devices to respond to the solution.
<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB">This only seems to be related to the older MPC devices and is to do with the connection on the device.<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB">In the old build book and for our solution to work the card readers would work when connected to the rear of the device, but for the LRS solution it does not work.<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB">So the actions we potentially need to take are as follows.<o:p></o:p></span></p>
<ul style="margin-top:0in" type="disc">
<li class="MsoListParagraph" style="margin-left:0in;mso-list:l1 level1 lfo3"><span lang="EN-GB">Check current devices on site if the connection for the card reader for MPC models is at the rear of the device or the front SOP panel?<o:p></o:p></span></li><li class="MsoListParagraph" style="margin-left:0in;mso-list:l1 level1 lfo3"><span lang="EN-GB">Any devices which are not connected to the front SOP panel will need to reconnected from the back of the device to the front.<o:p></o:p></span></li><li class="MsoListParagraph" style="margin-left:0in;mso-list:l1 level1 lfo3"><span lang="EN-GB">There was a micro usb cable which connects to the front panel, if this is no longer available a new cable can be purchased and charged to Shell.<o:p></o:p></span></li><li class="MsoListParagraph" style="margin-left:0in;mso-list:l1 level1 lfo3"><span lang="EN-GB">As this is a request to revisit and reconnect it is also a chargeable activity to Shell local.<o:p></o:p></span></li><li class="MsoListParagraph" style="margin-left:0in;mso-list:l1 level1 lfo3"><span lang="EN-GB">Provide list of devices inc serial numbers of which devices have now been converted to SOP panel.<o:p></o:p></span></li></ul>
<p class="MsoNormal"><span lang="EN-GB"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB">NOTE: Only the card reader cable switch is required here and no actual configuration of the device. If you do encounter any issues once the cable is swapped then you can reach out to the RAM team to help with the remote
configuration.<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB">I have attached a file with the device numbers I have for you locations and also the new and updated build book for the tech/engineer to follow when refitting the cable for the card reader.<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB">It would be great if we can get the activities completed before the end of the month as Shell are starting to look at a global roll out of the solution from September and would be great if we can make sure our sites are
ready for the change.<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB">If you have any further questions please do reach out to me and I will provide support where I can.<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB">Many thanks<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB"><o:p> </o:p></span></p>
<p class="MsoNormal" style="margin-left:.75pt;text-autospace:none"><b><span lang="EN-GB" style="font-size:10.0pt;font-family:"Arial",sans-serif;color:black;mso-fareast-language:EN-GB">Riaz Beg</span></b><span lang="EN-GB" style="font-size:10.0pt;font-family:"Arial",sans-serif;color:black;mso-fareast-language:EN-GB"><br>
Project Manager<br>
Ricoh Global Services<br>
<b><br>
Ricoh Europe PLC</b><br>
20 Triton Street, <br>
London, NW1 3BF <br>
UK <br>
Tel: +44 2030333773<br>
Mobile: +44 7557082106</span><u><span lang="EN-GB" style="font-size:10.0pt;font-family:"Arial",sans-serif;color:blue;mso-fareast-language:EN-GB"><br>
<a href="mailto:riaz.beg@ricoh.co.uk"><span style="color:blue">riaz.beg@ricoh-gs.com</span></a><br>
<a href="http://www.ricoh.co.uk/"><span style="color:blue">www.ricoh.co.uk</span><span style="font-size:12.0pt;font-family:"Tms Rmn",serif;color:blue"><br>
</span></a><o:p></o:p></span></u></p>
<p class="MsoNormal" style="text-autospace:none"><a href="http://www.ricoh.co.uk/"><span lang="EN-GB" style="font-size:12.0pt;font-family:"Tms Rmn",serif;color:blue;mso-fareast-language:EN-GB;text-decoration:none"><img border="0" width="88" height="31" style="width:.9166in;height:.3229in" id="Picture_x0020_2" src="cid:image002.png@01DA12E9.F57FE310"></span></a><u><span lang="EN-GB" style="font-size:12.0pt;font-family:"Tms Rmn",serif;color:blue;mso-fareast-language:EN-GB"><o:p></o:p></span></u></p>
<p class="MsoNormal"><span lang="EN-GB"><o:p> </o:p></span></p>
</div>
</div>
</body>
</html>