<html xmlns:v="urn:schemas-microsoft-com:vml" xmlns:o="urn:schemas-microsoft-com:office:office" xmlns:w="urn:schemas-microsoft-com:office:word" xmlns:m="http://schemas.microsoft.com/office/2004/12/omml" xmlns="http://www.w3.org/TR/REC-html40"><head><meta http-equiv=Content-Type content="text/html; charset=utf-8"><meta name=Generator content="Microsoft Word 15 (filtered medium)"><!--[if !mso]><style>v\:* {behavior:url(#default#VML);}
o\:* {behavior:url(#default#VML);}
w\:* {behavior:url(#default#VML);}
.shape {behavior:url(#default#VML);}
</style><![endif]--><style><!--
/* Font Definitions */
@font-face
{font-family:Century;
panose-1:2 4 6 4 5 5 5 2 3 4;}
@font-face
{font-family:"Cambria Math";
panose-1:2 4 5 3 5 4 6 3 2 4;}
@font-face
{font-family:Calibri;
panose-1:2 15 5 2 2 2 4 3 2 4;}
@font-face
{font-family:Tahoma;
panose-1:2 11 6 4 3 5 4 4 2 4;}
@font-face
{font-family:"Book Antiqua";
panose-1:2 4 6 2 5 3 5 3 3 4;}
@font-face
{font-family:Aptos;}
@font-face
{font-family:Lato;}
/* Style Definitions */
p.MsoNormal, li.MsoNormal, div.MsoNormal
{margin:0cm;
font-size:11.0pt;
font-family:"Calibri",sans-serif;}
a:link, span.MsoHyperlink
{mso-style-priority:99;
color:#0563C1;
text-decoration:underline;}
span.EmailStyle22
{mso-style-type:personal-reply;
font-family:"Calibri",sans-serif;
color:windowtext;}
.MsoChpDefault
{mso-style-type:export-only;
font-size:10.0pt;
mso-ligatures:none;}
@page WordSection1
{size:612.0pt 792.0pt;
margin:72.0pt 72.0pt 72.0pt 72.0pt;}
div.WordSection1
{page:WordSection1;}
--></style><!--[if gte mso 9]><xml>
<o:shapedefaults v:ext="edit" spidmax="1026" />
</xml><![endif]--><!--[if gte mso 9]><xml>
<o:shapelayout v:ext="edit">
<o:idmap v:ext="edit" data="1" />
</o:shapelayout></xml><![endif]--></head><body lang=EN-ID link="#0563C1" vlink=purple style='word-wrap:break-word'><div class=WordSection1><p class=MsoNormal><b><u><span lang=EN-US style='mso-fareast-language:EN-US'>Hi Irena & GSSC team,<o:p></o:p></span></u></b></p><p class=MsoNormal><span lang=EN-US style='mso-fareast-language:EN-US'><o:p> </o:p></span></p><p class=MsoNormal><span lang=EN-US style='mso-fareast-language:EN-US'>Noted. sorry for this delay. I already checked and confirm the engineer will visit HALEON Pulogadung today. they will arrive around 6 pm Jakarta time. <o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US style='mso-fareast-language:EN-US'>Because its already late and time is very short, my team will maximize to install 1 unit and continue the rest tomorrow. <o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US style='mso-fareast-language:EN-US'><o:p> </o:p></span></p><p class=MsoNormal><span lang=EN-US style='mso-fareast-language:EN-US'>Thank you.<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US style='mso-fareast-language:EN-US'><o:p> </o:p></span></p><div><p class=MsoNormal><span lang=EN-US style='font-size:10.0pt;font-family:"Tahoma",sans-serif'>Regards,<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US style='font-size:10.0pt;font-family:"Tahoma",sans-serif'>Soenwono Suprapto | GMA & Direct Dept Head<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US style='font-size:10.0pt;font-family:"Tahoma",sans-serif'>T: +62 21-27937489<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US style='font-size:10.0pt;font-family:"Tahoma",sans-serif'>F: +62 21-27937486<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US style='font-size:10.0pt;font-family:"Tahoma",sans-serif'>M: +62-87771697791<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US style='font-size:10.0pt;font-family:"Tahoma",sans-serif'><a href="http://www.moderndatasolusi.com/"><span style='color:blue'>www.moderndatasolusi.com</span></a><o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US style='font-size:10.0pt;font-family:"Tahoma",sans-serif'><o:p> </o:p></span></p><p class=MsoNormal><b><u><span lang=EN-US style='font-size:10.0pt;font-family:"Tahoma",sans-serif'>PT MODERN DATA SOLUSI <o:p></o:p></span></u></b></p><p class=MsoNormal><span lang=EN-US><a href="https://goo.gl/maps/ta17fqnTWbL2"><span style='font-size:10.0pt;font-family:"Arial",sans-serif;color:black;background:white;text-decoration:none'>JL. Sultan Iskandar Muda No. 29, Kebayoran Lama Utara, Kebayoran Lama - Jakarta Selatan 12240</span></a></span><span lang=EN-US style='font-size:10.0pt;font-family:"Arial",sans-serif;color:#222222;background:white'><o:p></o:p></span></p><p class=MsoNormal><span lang=EN-GB><img border=0 width=195 height=84 style='width:2.0312in;height:.875in' id="Picture_x0020_13" src="cid:image005.png@01DA6033.73FBEEA0"></span><span lang=EN-US style='font-size:10.0pt;font-family:"Arial",sans-serif;color:#222222;background:white'><o:p></o:p></span></p></div><p class=MsoNormal><span lang=EN-US style='mso-fareast-language:EN-US'><o:p> </o:p></span></p><div><div style='border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0cm 0cm 0cm'><p class=MsoNormal><b><span lang=EN-US>From:</span></b><span lang=EN-US> Irena Kniazielska <Irena.Kniazielska@ricoh-europe.com> <br><b>Sent:</b> 13 February 2024 21:06<br><b>To:</b> soenwono <soenwono@moderndatasolusi.com>; 'idris@moderndatasolusi.com' <idris@moderndatasolusi.com>; #RES-Barcelona-Haleon <Haleon.support@ricoh.es><br><b>Cc:</b> Reece Middleton <Reece.Middleton@ricoh-europe.com>; Patricia Foong Swee See <Patricia.Foong@ricoh.com.my>; Justina Sim <Justina.sim@ricoh.com.my>; henry.sutanto@moderndatasolusi.com<br><b>Subject:</b> RE: INC50758801: Production and WH Ricoh Printers Problem at PUL FW: RITM50343698 : New printer or tech refresh.<o:p></o:p></span></p></div></div><p class=MsoNormal><o:p> </o:p></p><p align=center style='margin:5.0pt;text-align:center'><span lang=EN-US style='color:black'>Internal<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US><o:p> </o:p></span></p><div><p class=MsoNormal><span lang=EN-US>Hi <a id=OWAAM80EE1EE4564041F7972FD25F1B05A008 href="mailto:Haleon.support@ricoh.es"><span style='font-family:"Calibri",sans-serif;text-decoration:none'>@#RES-Barcelona-Haleon</span></a>, <o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US><o:p> </o:p></span></p><p class=MsoNormal><span lang=EN-US>Please see below. Installation of 3 loaner devices is planned on Thursday, 15/02/2024 in Indonesia. Unfortunately, I don’t know the time that this will happen.<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US><o:p> </o:p></span></p><p class=MsoNormal><span lang=EN-US>Below are SN:<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:9.0pt;font-family:"Lato",sans-serif;color:#151920;background:white'>- G586PB00952</span><span style='font-size:9.0pt;font-family:"Lato",sans-serif;color:#151920'><br><span style='background:white'>- G588P500970</span><br><span style='background:white'>- G587P400661<o:p></o:p></span></span></p><p class=MsoNormal><span style='font-size:9.0pt;font-family:"Lato",sans-serif;color:#151920;background:white'><o:p> </o:p></span></p><p class=MsoNormal><span lang=EN-US>They will replace : PULMFP004: IP 10.237.196.212, PULMFP005: IP 10.237.196.213 & PULMFP007: IP 10.237.196.214. <o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US><o:p> </o:p></span></p><p class=MsoNormal><span lang=EN-US><a id=OWAAMFDE05BF811AD4CA3B62B808BB5445FE7 href="mailto:soenwono@moderndatasolusi.com"><span style='font-family:"Calibri",sans-serif;text-decoration:none'>@soenwono</span></a>, please ensure the technician follows the attached Build Book and once device is configured contact GSSC on <a href="mailto:haleon.support@ricoh.es">haleon.support@ricoh.es</a> to push slnx. Please note the technician cannot leave the site until confirmed all is working well. <o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US>Haleon labels were already sent previously by Patricia. Please ensure they are attached to devices. <o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US><o:p> </o:p></span></p><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;vertical-align:baseline'><span lang=EN-US style='mso-ligatures:standardcontextual;mso-fareast-language:PL'>Kind regards,</span><span lang=EN-US style='mso-fareast-language:PL'><o:p></o:p></span></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;vertical-align:baseline'><b><span lang=EN-GB style='font-family:"Arial",sans-serif;color:black;mso-ligatures:standardcontextual'>Irena Kniazielska</span></b><span lang=EN-GB style='font-family:"Arial",sans-serif;mso-ligatures:standardcontextual'><br><span style='color:black'>Global Accounts Coordinator</span><br><b><span style='color:black'>Ricoh Business Services Polska Sp. z o.o.</span></b><br><span style='color:black'>Olivia Business Centre</span><br><span style='color:black'>Al. Grunwaldzka 472C</span><br><span style='color:black'>80-309</span> Gdansk<br><span style='color:black'>Poland</span><u><span style='color:blue'><br></span><span style='color:#4472C4'>irena.kniazielska</span></u></span><span lang=EN-US><a href="mailto:Name.surname@ricoh-europe.com" target="_blank"><span lang=EN-GB style='font-family:"Arial",sans-serif;color:#4472C4;mso-ligatures:standardcontextual'>@ricoh-europe.com</span></a></span><span lang=EN-GB style='font-family:"Arial",sans-serif;color:#4472C4;mso-ligatures:standardcontextual'><br></span><span lang=EN-US><a href="http://www.ricoh-europe.com/"><span lang=EN-GB style='font-family:"Arial",sans-serif;color:#4472C4;mso-ligatures:standardcontextual'>www.ricoh-europe.com</span></a></span><span lang=EN-GB style='font-family:"Arial",sans-serif;color:#4472C4;mso-ligatures:standardcontextual'></span><span lang=EN-GB style='font-size:10.0pt;font-family:"Arial",sans-serif;mso-ligatures:standardcontextual'><o:p></o:p></span></p><p class=MsoNormal style='margin-bottom:6.0pt'><b><span lang=EN-GB style='font-family:"Book Antiqua",serif;color:#C00000;mso-ligatures:standardcontextual'>Annual leave planned:</span></b><span lang=EN-GB style='font-family:"Book Antiqua",serif;color:#C00000;mso-ligatures:standardcontextual'> </span><b><span lang=EN-US style='font-size:9.0pt;font-family:"Arial",sans-serif;color:#00B050;mso-ligatures:standardcontextual'><o:p></o:p></span></b></p><p class=MsoNormal><b><span lang=EN-US style='font-size:10.5pt;font-family:"Century",serif;color:red;mso-ligatures:standardcontextual;mso-fareast-language:PL'><o:p> </o:p></span></b></p><p class=MsoNormal style='text-autospace:none'><a href="http://www.ricoh-europe.com/"><span lang=EN-GB style='font-family:"Arial",sans-serif;color:blue;text-decoration:none'><img border=0 width=88 height=31 style='width:.9166in;height:.3229in' id="Picture_x0020_1" src="cid:image006.png@01DA6033.73FBEEA0"></span></a><b><span lang=EN-GB style='font-family:"Arial",sans-serif;mso-ligatures:standardcontextual'><o:p></o:p></span></b></p><p class=MsoNormal><span lang=EN-GB style='mso-ligatures:standardcontextual'><o:p> </o:p></span></p><p class=MsoNormal><a href="http://www.facebook.com/ricoheurope"><span lang=EN-GB style='font-family:"Arial",sans-serif;color:blue;text-decoration:none'><img border=0 width=24 height=24 style='width:.25in;height:.25in' id="_x0000_i1035" src="cid:image007.png@01DA6033.73FBEEA0"></span></a><span lang=EN-GB style='font-family:"Arial",sans-serif;color:black;mso-ligatures:standardcontextual'> </span><span lang=EN-US><a href="http://www.twitter.com/ricoheurope"><span lang=EN-GB style='font-family:"Arial",sans-serif;color:black;text-decoration:none'><img border=0 width=24 height=24 style='width:.25in;height:.25in' id="Picture_x0020_3" src="cid:image008.png@01DA6033.73FBEEA0"></span><span lang=EN-GB style='font-family:"Arial",sans-serif;color:black;mso-ligatures:standardcontextual'> </span></a></span><span lang=EN-GB style='font-family:"Arial",sans-serif;color:black;mso-ligatures:standardcontextual'> </span><span lang=EN-US><a href="http://www.youtube.com/ricoheurope"><span lang=EN-GB style='font-family:"Arial",sans-serif;color:black;text-decoration:none'><img border=0 width=24 height=24 style='width:.25in;height:.25in' id="Picture_x0020_12" src="cid:image009.png@01DA6033.73FBEEA0"></span><span lang=EN-GB style='font-family:"Arial",sans-serif;color:black;mso-ligatures:standardcontextual'> </span></a></span><span lang=EN-GB style='font-family:"Arial",sans-serif;color:black;mso-ligatures:standardcontextual'> </span><span lang=EN-GB style='font-size:10.0pt;font-family:"Arial",sans-serif;color:black;mso-ligatures:standardcontextual'><o:p></o:p></span></p></div><p class=MsoNormal><span lang=EN-US><o:p> </o:p></span></p><div><div style='border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0cm 0cm 0cm'><p class=MsoNormal><b><span lang=EN-US>From:</span></b><span lang=EN-US> Irena Kniazielska <br><b>Sent:</b> Tuesday, February 13, 2024 11:28 AM<br><b>To:</b> soenwono <<a href="mailto:soenwono@moderndatasolusi.com">soenwono@moderndatasolusi.com</a>>; <a href="mailto:henry.sutanto@moderndatasolusi.com">henry.sutanto@moderndatasolusi.com</a>; 'idris@moderndatasolusi.com' <<a href="mailto:idris@moderndatasolusi.com">idris@moderndatasolusi.com</a>>; 'Ivan Budiman' <<a href="mailto:ivan.budiman@moderndatasolusi.com">ivan.budiman@moderndatasolusi.com</a>>; <a href="mailto:rgs.support@ricoh.com.my">rgs.support@ricoh.com.my</a><br><b>Cc:</b> Reece Middleton <<a href="mailto:Reece.Middleton@ricoh-europe.com">Reece.Middleton@ricoh-europe.com</a>>; Patricia Foong <<a href="mailto:Patricia.Foong@ricoh.com.my">Patricia.Foong@ricoh.com.my</a>>; Justina Sim <<a href="mailto:Justina.sim@ricoh.com.my">Justina.sim@ricoh.com.my</a>>; #RES-Barcelona-Haleon <<a href="mailto:Haleon.support@ricoh.es">Haleon.support@ricoh.es</a>><br><b>Subject:</b> RE: INC50758801: Production and WH Ricoh Printers Problem at PUL FW: RITM50343698 : New printer or tech refresh.<o:p></o:p></span></p></div></div><p class=MsoNormal><span lang=EN-US><o:p> </o:p></span></p><p class=MsoNormal><span lang=EN-US>HI <a id=OWAAM7C4C2A579DBF4563AE1FB7B9C7481FD1 href="mailto:soenwono@moderndatasolusi.com"><span style='font-family:"Calibri",sans-serif;text-decoration:none'>@soenwono</span></a><a id=OWAAM6B465E7CFED74B78B2EB806329A19961 href="mailto:idris@moderndatasolusi.com"><span style='font-family:"Calibri",sans-serif;text-decoration:none'>@'idris@moderndatasolusi.com'</span></a>, <o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US><o:p> </o:p></span></p><p class=MsoNormal><span lang=EN-US>Just have been informed the installation is planned for Thursday. <o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US><o:p> </o:p></span></p><p class=MsoNormal><span lang=EN-US>As you know this is manufacturing site, they need these printers to be fully operational as soon as possible. <o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US><o:p> </o:p></span></p><p class=MsoNormal><span lang=EN-US>Can you please advise if you can send field technician today? <o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US><o:p> </o:p></span></p><p class=MsoNormal><span lang=EN-US>Thank you<o:p></o:p></span></p><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;vertical-align:baseline'><span lang=EN-US style='mso-ligatures:standardcontextual;mso-fareast-language:PL'>Kind regards,</span><span lang=EN-US style='mso-fareast-language:PL'><o:p></o:p></span></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;vertical-align:baseline'><b><span lang=EN-GB style='font-family:"Arial",sans-serif;color:black;mso-ligatures:standardcontextual'>Irena Kniazielska</span></b><span lang=EN-GB style='font-family:"Arial",sans-serif;mso-ligatures:standardcontextual'><br><span style='color:black'>Global Accounts Coordinator</span><br><b><span style='color:black'>Ricoh Business Services Polska Sp. z o.o.</span></b><br><span style='color:black'>Olivia Business Centre</span><br><span style='color:black'>Al. Grunwaldzka 472C</span><br><span style='color:black'>80-309</span> Gdansk<br><span style='color:black'>Poland</span><u><span style='color:blue'><br></span><span style='color:#4472C4'>irena.kniazielska</span></u></span><span lang=EN-US><a href="mailto:Name.surname@ricoh-europe.com" target="_blank"><span lang=EN-GB style='font-family:"Arial",sans-serif;color:#4472C4;mso-ligatures:standardcontextual'>@ricoh-europe.com</span></a></span><span lang=EN-GB style='font-family:"Arial",sans-serif;color:#4472C4;mso-ligatures:standardcontextual'><br></span><span lang=EN-US><a href="http://www.ricoh-europe.com/"><span lang=EN-GB style='font-family:"Arial",sans-serif;color:#4472C4;mso-ligatures:standardcontextual'>www.ricoh-europe.com</span></a></span><span lang=EN-GB style='font-family:"Arial",sans-serif;color:#4472C4;mso-ligatures:standardcontextual'></span><span lang=EN-GB style='font-size:10.0pt;font-family:"Arial",sans-serif;mso-ligatures:standardcontextual'><o:p></o:p></span></p><p class=MsoNormal style='margin-bottom:6.0pt'><b><span lang=EN-GB style='font-family:"Book Antiqua",serif;color:#C00000;mso-ligatures:standardcontextual'>Annual leave planned:</span></b><span lang=EN-GB style='font-family:"Book Antiqua",serif;color:#C00000;mso-ligatures:standardcontextual'> 29<sup>th</sup> Jan- 2<sup>nd</sup> Feb 2024, 9<sup>th</sup> Feb</span><b><span lang=EN-US style='font-size:9.0pt;font-family:"Arial",sans-serif;color:#00B050;mso-ligatures:standardcontextual'><o:p></o:p></span></b></p><p class=MsoNormal><b><span lang=EN-US style='font-size:10.5pt;font-family:"Century",serif;color:red;mso-ligatures:standardcontextual;mso-fareast-language:PL'><o:p> </o:p></span></b></p><p class=MsoNormal style='text-autospace:none'><a href="http://www.ricoh-europe.com/"><span lang=EN-GB style='font-family:"Arial",sans-serif;color:blue;text-decoration:none'><img border=0 width=88 height=31 style='width:.9166in;height:.3229in' id="Picture_x0020_5" src="cid:image006.png@01DA6033.73FBEEA0"></span></a><b><span lang=EN-GB style='font-family:"Arial",sans-serif;mso-ligatures:standardcontextual'><o:p></o:p></span></b></p><p class=MsoNormal><span lang=EN-GB style='mso-ligatures:standardcontextual'><o:p> </o:p></span></p><p class=MsoNormal><a href="http://www.facebook.com/ricoheurope"><span lang=EN-GB style='font-family:"Arial",sans-serif;color:blue;text-decoration:none'><img border=0 width=24 height=24 style='width:.25in;height:.25in' id="Picture_x0020_6" src="cid:image007.png@01DA6033.73FBEEA0"></span></a><span lang=EN-GB style='font-family:"Arial",sans-serif;color:black;mso-ligatures:standardcontextual'> </span><span lang=EN-US><a href="http://www.twitter.com/ricoheurope"><span lang=EN-GB style='font-family:"Arial",sans-serif;color:black;text-decoration:none'><img border=0 width=24 height=24 style='width:.25in;height:.25in' id="Picture_x0020_7" src="cid:image008.png@01DA6033.73FBEEA0"></span><span lang=EN-GB style='font-family:"Arial",sans-serif;color:black;mso-ligatures:standardcontextual'> </span></a></span><span lang=EN-GB style='font-family:"Arial",sans-serif;color:black;mso-ligatures:standardcontextual'> </span><span lang=EN-US><a href="http://www.youtube.com/ricoheurope"><span lang=EN-GB style='font-family:"Arial",sans-serif;color:black;text-decoration:none'><img border=0 width=24 height=24 style='width:.25in;height:.25in' id="Picture_x0020_8" src="cid:image009.png@01DA6033.73FBEEA0"></span><span lang=EN-GB style='font-family:"Arial",sans-serif;color:black;mso-ligatures:standardcontextual'> </span></a></span><span lang=EN-GB style='font-family:"Arial",sans-serif;color:black;mso-ligatures:standardcontextual'> </span><span lang=EN-GB style='font-size:10.0pt;font-family:"Arial",sans-serif;color:black;mso-ligatures:standardcontextual'><o:p></o:p></span></p></div><p class=MsoNormal><span lang=EN-US><o:p> </o:p></span></p><div><div style='border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0cm 0cm 0cm'><p class=MsoNormal><b><span lang=EN-US>From:</span></b><span lang=EN-US> Irena Kniazielska <br><b>Sent:</b> Tuesday, February 13, 2024 11:03 AM<br><b>To:</b> soenwono <<a href="mailto:soenwono@moderndatasolusi.com">soenwono@moderndatasolusi.com</a>>; <a href="mailto:henry.sutanto@moderndatasolusi.com">henry.sutanto@moderndatasolusi.com</a>; 'idris@moderndatasolusi.com' <<a href="mailto:idris@moderndatasolusi.com">idris@moderndatasolusi.com</a>>; 'Ivan Budiman' <<a href="mailto:ivan.budiman@moderndatasolusi.com">ivan.budiman@moderndatasolusi.com</a>><br><b>Cc:</b> Reece Middleton <<a href="mailto:Reece.Middleton@ricoh-europe.com">Reece.Middleton@ricoh-europe.com</a>>; Patricia Foong <<a href="mailto:Patricia.Foong@ricoh.com.my">Patricia.Foong@ricoh.com.my</a>>; Justina Sim <<a href="mailto:Justina.sim@ricoh.com.my">Justina.sim@ricoh.com.my</a>>; #RES-Barcelona-Haleon <<a href="mailto:Haleon.support@ricoh.es">Haleon.support@ricoh.es</a>><br><b>Subject:</b> FW: INC50758801: Production and WH Ricoh Printers Problem at PUL FW: RITM50343698 : New printer or tech refresh.<br><b>Importance:</b> High<o:p></o:p></span></p></div></div><p class=MsoNormal><span lang=EN-US><o:p> </o:p></span></p><p class=MsoNormal><span lang=EN-US>HI <a id=OWAAM710D75B8176B4569B03595ECE6D7A6A9 href="mailto:soenwono@moderndatasolusi.com"><span style='font-family:"Calibri",sans-serif;text-decoration:none'>@soenwono</span></a>, <o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US><o:p> </o:p></span></p><p class=MsoNormal><span lang=EN-US>Can you please advise when the installation of the loaner devices will take place? <o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US><o:p> </o:p></span></p><p class=MsoNormal><span lang=EN-US>The customer has informed they have been delivered and left.<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US><o:p> </o:p></span></p><p class=MsoNormal><span lang=EN-US>Please provide response asap as I need to provide requested information to central customer. <o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US><o:p> </o:p></span></p><p class=MsoNormal><span lang=EN-US>Thank you. <o:p></o:p></span></p><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;vertical-align:baseline'><span lang=EN-US style='mso-ligatures:standardcontextual;mso-fareast-language:PL'>Kind regards,</span><span lang=EN-US style='mso-fareast-language:PL'><o:p></o:p></span></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;vertical-align:baseline'><b><span lang=EN-GB style='font-family:"Arial",sans-serif;color:black;mso-ligatures:standardcontextual'>Irena Kniazielska</span></b><span lang=EN-GB style='font-family:"Arial",sans-serif;mso-ligatures:standardcontextual'><br><span style='color:black'>Global Accounts Coordinator</span><br><b><span style='color:black'>Ricoh Business Services Polska Sp. z o.o.</span></b><br><span style='color:black'>Olivia Business Centre</span><br><span style='color:black'>Al. Grunwaldzka 472C</span><br><span style='color:black'>80-309</span> Gdansk<br><span style='color:black'>Poland</span><u><span style='color:blue'><br></span><span style='color:#4472C4'>irena.kniazielska</span></u></span><span lang=EN-US><a href="mailto:Name.surname@ricoh-europe.com" target="_blank"><span lang=EN-GB style='font-family:"Arial",sans-serif;color:#4472C4;mso-ligatures:standardcontextual'>@ricoh-europe.com</span></a></span><span lang=EN-GB style='font-family:"Arial",sans-serif;color:#4472C4;mso-ligatures:standardcontextual'><br></span><span lang=EN-US><a href="http://www.ricoh-europe.com/"><span lang=EN-GB style='font-family:"Arial",sans-serif;color:#4472C4;mso-ligatures:standardcontextual'>www.ricoh-europe.com</span></a></span><span lang=EN-GB style='font-family:"Arial",sans-serif;color:#4472C4;mso-ligatures:standardcontextual'></span><span lang=EN-GB style='font-size:10.0pt;font-family:"Arial",sans-serif;mso-ligatures:standardcontextual'><o:p></o:p></span></p><p class=MsoNormal style='margin-bottom:6.0pt'><b><span lang=EN-GB style='font-family:"Book Antiqua",serif;color:#C00000;mso-ligatures:standardcontextual'>Annual leave planned:</span></b><span lang=EN-GB style='font-family:"Book Antiqua",serif;color:#C00000;mso-ligatures:standardcontextual'> 29<sup>th</sup> Jan- 2<sup>nd</sup> Feb 2024, 9<sup>th</sup> Feb</span><b><span lang=EN-US style='font-size:9.0pt;font-family:"Arial",sans-serif;color:#00B050;mso-ligatures:standardcontextual'><o:p></o:p></span></b></p><p class=MsoNormal><b><span lang=EN-US style='font-size:10.5pt;font-family:"Century",serif;color:red;mso-ligatures:standardcontextual;mso-fareast-language:PL'><o:p> </o:p></span></b></p><p class=MsoNormal style='text-autospace:none'><a href="http://www.ricoh-europe.com/"><span lang=EN-GB style='font-family:"Arial",sans-serif;color:blue;text-decoration:none'><img border=0 width=88 height=31 style='width:.9166in;height:.3229in' id="Picture_x0020_9" src="cid:image006.png@01DA6033.73FBEEA0"></span></a><b><span lang=EN-GB style='font-family:"Arial",sans-serif;mso-ligatures:standardcontextual'><o:p></o:p></span></b></p><p class=MsoNormal><span lang=EN-GB style='mso-ligatures:standardcontextual'><o:p> </o:p></span></p><p class=MsoNormal><a href="http://www.facebook.com/ricoheurope"><span lang=EN-GB style='font-family:"Arial",sans-serif;color:blue;text-decoration:none'><img border=0 width=24 height=24 style='width:.25in;height:.25in' id="Picture_x0020_2" src="cid:image007.png@01DA6033.73FBEEA0"></span></a><span lang=EN-GB style='font-family:"Arial",sans-serif;color:black;mso-ligatures:standardcontextual'> </span><span lang=EN-US><a href="http://www.twitter.com/ricoheurope"><span lang=EN-GB style='font-family:"Arial",sans-serif;color:black;text-decoration:none'><img border=0 width=24 height=24 style='width:.25in;height:.25in' id="Picture_x0020_10" src="cid:image008.png@01DA6033.73FBEEA0"></span><span lang=EN-GB style='font-family:"Arial",sans-serif;color:black;mso-ligatures:standardcontextual'> </span></a></span><span lang=EN-GB style='font-family:"Arial",sans-serif;color:black;mso-ligatures:standardcontextual'> </span><span lang=EN-US><a href="http://www.youtube.com/ricoheurope"><span lang=EN-GB style='font-family:"Arial",sans-serif;color:black;text-decoration:none'><img border=0 width=24 height=24 style='width:.25in;height:.25in' id="Picture_x0020_11" src="cid:image009.png@01DA6033.73FBEEA0"></span><span lang=EN-GB style='font-family:"Arial",sans-serif;color:black;mso-ligatures:standardcontextual'> </span></a></span><span lang=EN-GB style='font-family:"Arial",sans-serif;color:black;mso-ligatures:standardcontextual'> </span><span lang=EN-GB style='font-size:10.0pt;font-family:"Arial",sans-serif;color:black;mso-ligatures:standardcontextual'><o:p></o:p></span></p></div><p class=MsoNormal><span lang=EN-US><o:p> </o:p></span></p><div><div style='border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0cm 0cm 0cm'><p class=MsoNormal><b><span lang=EN-US>From:</span></b><span lang=EN-US> Kalpana Lambert - EW <<a href="mailto:kalpana.x.lambert@haleon.com">kalpana.x.lambert@haleon.com</a>> <br><b>Sent:</b> Tuesday, February 13, 2024 10:55 AM<br><b>To:</b> Irena Kniazielska <<a href="mailto:Irena.Kniazielska@ricoh-europe.com">Irena.Kniazielska@ricoh-europe.com</a>><br><b>Subject:</b> FW: INC50758801: Production and WH Ricoh Printers Problem at PUL FW: RITM50343698 : New printer or tech refresh.<o:p></o:p></span></p></div></div><p class=MsoNormal><span lang=EN-US><o:p> </o:p></span></p><p align=center style='margin:5.0pt;text-align:center'><span lang=EN-GB style='color:black'>Internal<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-GB><o:p> </o:p></span></p><div><div style='border:solid #FFCACA 1.0pt;padding:12.0pt 12.0pt 12.0pt 12.0pt'><p style='background:#FFCACA'><span lang=EN-GB style='font-size:10.0pt;color:black'>This message was sent from an external source. Please be careful opening attachments/links or replying to sources you don’t know.</span><span lang=EN-GB><o:p></o:p></span></p></div><div><p class=MsoNormal><span lang=EN-GB style='font-family:"Aptos",sans-serif'>fyi<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-GB style='font-family:"Aptos",sans-serif'><o:p> </o:p></span></p><div><div style='border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0cm 0cm 0cm'><p class=MsoNormal><b><span lang=EN-US>From:</span></b><span lang=EN-US> Hari Prabowo <<a href="mailto:hari.x.prabowo@haleon.com">hari.x.prabowo@haleon.com</a>> <br><b>Sent:</b> Tuesday, February 13, 2024 5:57 AM<br><b>To:</b> reece.middleton <<a href="mailto:reece.middleton@ricoh-europe.com">reece.middleton@ricoh-europe.com</a>>; #RES-Barcelona-Haleon <<a href="mailto:Haleon.support@ricoh.es">Haleon.support@ricoh.es</a>>; 'Patricia Foong' <<a href="mailto:Patricia.Foong@ricoh.com.my">Patricia.Foong@ricoh.com.my</a>>; Kalpana Lambert - EW <<a href="mailto:kalpana.x.lambert@haleon.com">kalpana.x.lambert@haleon.com</a>><br><b>Cc:</b> Rozaini Zainul Rashid <<a href="mailto:rozaini.x.zainulrashid@haleon.com">rozaini.x.zainulrashid@haleon.com</a>>; Arunkumar Vijayakumar - EW <<a href="mailto:arunkumar.x.vijayakumar@haleon.com">arunkumar.x.vijayakumar@haleon.com</a>>; Phanish M <<a href="mailto:phanish.x.m@haleon.com">phanish.x.m@haleon.com</a>>; Banu Windarto - EW <<a href="mailto:banu.x.windarto@haleon.com">banu.x.windarto@haleon.com</a>>; Endri Cahyanti <<a href="mailto:endri.x.cahyanti@haleon.com">endri.x.cahyanti@haleon.com</a>>; Ahmad Hilmi <<a href="mailto:ahmad.f.hilmi@haleon.com">ahmad.f.hilmi@haleon.com</a>>; Mita Tampubolon <<a href="mailto:mita.o.tampubolon@haleon.com">mita.o.tampubolon@haleon.com</a>>; Robitah Abdelhamed <<a href="mailto:robitah.a.abdelhamed@haleon.com">robitah.a.abdelhamed@haleon.com</a>>; Novi Ernawati <<a href="mailto:novi.x.ernawati@haleon.com">novi.x.ernawati@haleon.com</a>>; Yudi Afrianto <<a href="mailto:yudi.x.afrianto@haleon.com">yudi.x.afrianto@haleon.com</a>>; Heather Petersen <<a href="mailto:Heather.Petersen@ricoh-europe.com">Heather.Petersen@ricoh-europe.com</a>><br><b>Subject:</b> RE: INC50758801: Production and WH Ricoh Printers Problem at PUL FW: RITM50343698 : New printer or tech refresh.<o:p></o:p></span></p></div></div><p class=MsoNormal><span lang=EN-GB><o:p> </o:p></span></p><p class=MsoNormal>Thanks Pak Yudi!<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>Hello <span lang=EN-US><a id=OWAAME4748657624248ADABCF5E5421C8B4B7 href="mailto:reece.middleton@ricoh-europe.com"><span lang=EN-ID style='font-family:"Calibri",sans-serif;text-decoration:none'>@reece.middleton</span></a></span> and <span lang=EN-US><a id=OWAAM086CB9A4A9D14DA1983B0113886AE6C6 href="mailto:Patricia.Foong@ricoh.com.my"><span lang=EN-ID style='font-family:"Calibri",sans-serif;text-decoration:none'>@'Patricia Foong'</span></a></span>, as updated below<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal><span lang=EN-US><a href="https://haleon.service-now.com/now/nav/ui/classic/params/target/incident.do%3Fsys_id%3Ddaea71501b8846940066ddb2b24bcb33%26sysparm_record_list%3DnumberSTARTSWITHINC50758801%255esys_class_nameNOT%2BINsn_ot_incident%255eORDERBYDESCsys_created_on%26sysparm_record_row%3D1%26sysparm_record_rows%3D1%26sysparm_record_target%3Dincident%26sysparm_view%3DDefault%26sysparm_view_forced%3Dtrue"><span lang=EN-ID>INC50758801 | Incident | ServiceNow (service-now.com)</span></a></span><o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal><span style='font-size:9.0pt;font-family:"Lato",sans-serif;color:#151920;background:white'>The Printer have been replaced just now, please setting the printer to Haleon domain ASAP</span><span style='font-size:9.0pt;font-family:"Lato",sans-serif;color:#151920'><br><span style='background:white'>below New Ricoh S/N :</span><br><br><span style='background:white'>- G586PB00952</span><br><span style='background:white'>- G588P500970</span><br><span style='background:white'>- G587P400661<o:p></o:p></span></span></p><p class=MsoNormal><span style='font-size:9.0pt;font-family:"Lato",sans-serif;color:#151920;background:white'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:9.0pt;font-family:"Lato",sans-serif;color:#151920;background:white'>Dear </span><span lang=EN-US><a id=OWAAM0DBC5E46539943C7A2576275ECF2569F href="mailto:kalpana.x.lambert@haleon.com"><span lang=EN-ID style='font-size:9.0pt;font-family:"Lato",sans-serif;text-decoration:none'>@Kalpana Lambert - EW</span></a></span><span style='font-size:9.0pt;font-family:"Lato",sans-serif;color:#151920;background:white'>, fyr<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:9.0pt;font-family:"Lato",sans-serif;color:#151920;background:white'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:9.0pt;font-family:"Lato",sans-serif;color:#151920;background:white'>Regards, HARI.</span><o:p></o:p></p></div></div><p class=MsoNormal><span lang=EN-US>Ricoh Europe Holdings PLC is a company registered in England, under company number 06273215, with a registered office at 20 Triton Street, London, NW1 3BF. The UK business of Ricoh Europe Holdings PLC is operated by: (i) Ricoh Europe PLC, a company registered in England under company number 00720944, with a registered office at 20 Triton Street, London, NW1 3BF; (ii) Ricoh UK Limited, a company registered in England under company number 01271033, with a registered office at Ricoh House, 800 Pavilion Drive, Northampton, NN4 7YL; and (iii) Ricoh Capital Limited, a company registered in England under company number 03001351, with a registered office at 20 Triton Street, London, NW1 3BF Please consider the environment before printing this e-mail <o:p></o:p></span></p></div></div></body></html>