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Internal<br>
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<p class="MsoNormal"><span style="mso-fareast-language:EN-US">Hi Patricia, <o:p></o:p></span></p>
<p class="MsoNormal"><span style="mso-fareast-language:EN-US"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="mso-fareast-language:EN-US">For security purposes and standard procedure it will be better for all of us to get the email by the engineer assigned to this task and asking us for the admi credentials on the printer.
Please let know this to the FE assigned so we can move forward. <o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="mso-fareast-language:EN-US"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="mso-fareast-language:EN-US">Regards,<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="mso-fareast-language:EN-US"><o:p> </o:p></span></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><b><span lang="EN-GB" style="font-size:10.0pt;font-family:"Arial",sans-serif;color:black">Jonathan Alarcon.<o:p></o:p></span></b></p>
<p class="MsoNormal"><span lang="EN-GB" style="font-size:10.0pt;font-family:"Arial",sans-serif;color:black"><br>
</span><span lang="EN-GB" style="font-size:10.0pt;font-family:"Arial",sans-serif">Technical Support Specialist L2<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="font-size:10.0pt;font-family:"Arial",sans-serif">Global Solution Support Centre<span style="color:black"><br>
<b><br>
Ricoh Spain S.L.U.</b><br>
</span><u><span style="color:blue"><br>
</span></u></span><a href="http://www.ricoh.es/"><span lang="EN-GB" style="font-size:10.0pt;font-family:"Arial",sans-serif;color:blue;text-decoration:none"><img border="0" width="88" height="31" style="width:.9166in;height:.325in" id="Picture_x0020_23" src="cid:image001.png@01DA6078.9B3932D0"></span></a><span lang="EN-GB" style="font-size:10.0pt;font-family:"Arial",sans-serif;color:black"><br>
</span><u><span lang="EN-GB" style="color:blue"><br>
</span></u><a href="http://www.facebook.com/ricohspain"><span lang="EN-GB" style="color:blue;text-decoration:none"><img border="0" width="24" height="24" style="width:.25in;height:.25in" id="Picture_x0020_24" src="cid:image002.png@01DA6078.9B3932D0"></span><span lang="EN-GB" style="color:blue"> </span></a><span lang="EN-GB" style="color:black"> </span><a href="http://www.twitter.com/ricohspain"><span lang="EN-GB" style="color:black;text-decoration:none"><img border="0" width="24" height="24" style="width:.25in;height:.25in" id="Picture_x0020_25" src="cid:image003.png@01DA6078.9B3932D0"></span><span lang="EN-GB" style="color:black"> </span></a><span lang="EN-GB" style="color:black"> </span><a href="http://www.youtube.com/ricohspain"><span lang="EN-GB" style="color:black;text-decoration:none"><img border="0" width="24" height="24" style="width:.25in;height:.25in" id="Picture_x0020_26" src="cid:image004.png@01DA6078.9B3932D0"></span><span lang="EN-GB" style="color:black"> </span></a><span lang="EN-GB" style="color:black"> </span><a href="http://www.linkedin.com/company/ricoh-espana-slu"><span lang="EN-GB" style="color:black;text-decoration:none"><img border="0" width="24" height="24" style="width:.25in;height:.25in" id="Picture_x0020_27" src="cid:image005.png@01DA6078.9B3932D0"></span><span lang="EN-GB" style="color:black"> </span></a><span lang="EN-GB"><o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="mso-fareast-language:EN-US"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="mso-fareast-language:EN-US"><o:p> </o:p></span></p>
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<p class="MsoNormal"><b><span lang="EN-US">From:</span></b><span lang="EN-US"> Patricia Foong <Patricia.Foong@ricoh.com.my>
<br>
<b>Sent:</b> viernes, 16 de febrero de 2024 1:29<br>
<b>To:</b> soenwono <soenwono@moderndatasolusi.com>; Irena Kniazielska <Irena.Kniazielska@ricoh-europe.com>; idris@moderndatasolusi.com; #RES-Barcelona-Haleon <Haleon.support@ricoh.es><br>
<b>Cc:</b> Reece Middleton <Reece.Middleton@ricoh-europe.com>; Justina Sim <Justina.sim@ricoh.com.my>; Henry Sutanto <henry.sutanto@moderndatasolusi.com>; Erik Reinaldo <Erik@moderndatasolusi.com>; it.team@moderndatasolusi.com; 'Gilang' <gilang@moderndatasolusi.com>;
helpdesk@moderndatasolusi.com<br>
<b>Subject:</b> RE: INC50758801: Production and WH Ricoh Printers Problem at PUL FW: RITM50343698 : New printer or tech refresh.<o:p></o:p></span></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p style="background:#FFCACA;border:none;padding:0cm"><span lang="EN-US" style="font-size:10.0pt;color:black">This message was sent from an external source. Please be careful opening attachments/links or replying to sources you don’t know.</span><span lang="EN-US"><o:p></o:p></span></p>
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<p class="MsoNormal"><span lang="EN-US">Dear <a id="OWAAMD3B6382D524D4601AA4EDE6A24BBD76F" href="mailto:Haleon.support@ricoh.es">
<span style="font-family:"Calibri",sans-serif;text-decoration:none">@'#RES-Barcelona-Haleon'</span></a>, good day.<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-US">I was told by my POC that he has yet to receive device login ID and password from you.<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-US">Can you kindly send it separately to <a id="OWAAM8828C62259DB41729FAE08CF3982FDC3" href="mailto:soenwono@moderndatasolusi.com">
<span style="font-family:"Calibri",sans-serif;text-decoration:none">@Soenwono</span></a> so that he could share with his engineer onsite to do the needful.<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-US">Do let us know if there is any information required before SLNX can be pushed.<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-US">FYI, erasing of memory on the 3 units loaners been completed and now 1 device has completed the configuration and working on the remaining 2 units now.<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-US">Dear <a id="OWAAM0B943CE8E463459388A666807F28DB1D" href="mailto:soenwono@moderndatasolusi.com">
<span style="font-family:"Calibri",sans-serif;text-decoration:none">@Soenwono</span></a>, good day.<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-US">Please share the following information as well :<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-US">Loaner unit Model :<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US">Serial Number :<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US">Current unit Hostname/Model/Serial to replace with this loaner unit :<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-US">Thanks.<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US"><o:p> </o:p></span></p>
<div>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><b><i><span lang="EN-US" style="font-family:"Times New Roman",serif;color:#3B9B4B;mso-ligatures:standardcontextual;mso-fareast-language:JA"><o:p> </o:p></span></i></b></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><b><i><span lang="EN-US" style="font-size:10.0pt;font-family:"Times New Roman",serif;color:black;mso-ligatures:standardcontextual;mso-fareast-language:JA">This email may reach you
outside of your office hours due to the time difference between our countries. Therefore, respond during your regular working hours. Instant reply is not expected.<o:p></o:p></span></i></b></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><b><i><span lang="EN-US" style="font-size:10.0pt;font-family:"Times New Roman",serif;color:black;mso-ligatures:standardcontextual;mso-fareast-language:JA"><o:p> </o:p></span></i></b></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span lang="EN-US"><img border="0" width="599" height="150" style="width:6.2416in;height:1.5666in" id="_x0000_i1046" src="cid:image006.png@01DA6078.9B3932D0"></span><b><i><span lang="EN-US" style="font-size:10.0pt;font-family:"Times New Roman",serif;color:black;mso-ligatures:standardcontextual;mso-fareast-language:JA"><o:p></o:p></span></i></b></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><b><span lang="EN-US" style="font-family:"Times New Roman",serif;color:#3B9B4B;mso-ligatures:standardcontextual;mso-fareast-language:JA">Advance Leave Notice:
</span></b><b><span lang="EN-US" style="font-family:"Times New Roman",serif;color:#2F5496;mso-ligatures:standardcontextual;mso-fareast-language:JA"> 20<sup>th</sup> Feb (1<sup>st</sup> half)
<o:p></o:p></span></b></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><b><span lang="EN-US" style="font-family:"Times New Roman",serif;color:#3B9B4B;mso-ligatures:standardcontextual;mso-fareast-language:JA">Public Holiday: </span></b><b><span lang="EN-US" style="font-family:"Times New Roman",serif;color:#2F5496;mso-ligatures:standardcontextual;mso-fareast-language:JA">
Nil</span></b><b><span lang="EN-US" style="font-family:"Times New Roman",serif;color:#2F5496;mso-fareast-language:JA"><o:p></o:p></span></b></p>
<p class="MsoNormal" style="margin-bottom:6.0pt;text-autospace:none"><b><span lang="EN-US" style="font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">Thank you.</span></b><b><span lang="EN-US" style="font-size:10.0pt;font-family:"Times New Roman",serif;color:black;mso-ligatures:standardcontextual"><o:p></o:p></span></b></p>
<p class="MsoNormal" style="margin-bottom:6.0pt;text-autospace:none"><b><span lang="EN-US" style="font-size:10.0pt;font-family:"Times New Roman",serif;color:black;mso-ligatures:standardcontextual"><o:p> </o:p></span></b></p>
<p class="MsoNormal" style="margin-bottom:6.0pt;text-autospace:none"><b><span lang="EN-US" style="font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">Patricia Foong
</span></b><span lang="EN-US" style="font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual"><br>
Senior Global Account Coordinator<br>
Ricoh Global Services Greater Asia Pacific<br>
Business Operation Division<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-bottom:6.0pt;text-autospace:none"><span lang="EN-US" style="font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">Mobile Phone : +6016 410 4493<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-bottom:12.0pt;text-autospace:none"><u><span lang="EN-US" style="font-family:"Arial",sans-serif;color:#0070C0;mso-ligatures:standardcontextual"><a href="mailto:patricia.foong@ricoh.com.my"><span style="color:#0070C0">patricia.foong@ricoh.com.my</span></a></span></u><b><span lang="EN-US" style="color:#2F5496;mso-ligatures:standardcontextual"><o:p></o:p></span></b></p>
<p class="MsoNormal" style="margin-bottom:6.0pt;text-autospace:none"><b><span lang="EN-US" style="font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">RICOH (Malaysia) Sdn Bhd (10078-W)</span></b><span lang="EN-US" style="font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">
<o:p></o:p></span></p>
<p class="MsoNormal" style="text-autospace:none"><span lang="EN-US" style="font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">UG-D6, Level Upper Ground,<o:p></o:p></span></p>
<p class="MsoNormal" style="text-autospace:none"><span lang="EN-US" style="font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">Utropolis Suites 2, Jalan Kontraktor U1/14,<o:p></o:p></span></p>
<p class="MsoNormal" style="text-autospace:none"><span lang="EN-US" style="font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">40150 Shah Alam, Selangor,<o:p></o:p></span></p>
<p class="MsoNormal" style="text-autospace:none"><span lang="EN-US" style="font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">Malaysia.<o:p></o:p></span></p>
<p class="MsoNormal" style="line-height:105%"><span lang="EN-US" style="font-family:"Arial",sans-serif;color:#666666;mso-ligatures:standardcontextual"><o:p> </o:p></span></p>
<p class="MsoNormal" style="line-height:105%"><span lang="EN-US" style="font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">Service Hotline: 1300 88 8228<o:p></o:p></span></p>
<p class="MsoNormal" style="line-height:105%"><span lang="EN-US" style="font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">Website:</span><span lang="EN-US" style="font-family:"Arial",sans-serif;color:#666666;mso-ligatures:standardcontextual">
</span><span lang="EN-US" style="font-family:"Arial",sans-serif;color:black;mso-ligatures:standardcontextual"><a href="http://www.ricoh.com.my/"><span style="color:blue">www.ricoh.com.my</span></a><o:p></o:p></span></p>
<p class="MsoNormal" style="margin-bottom:6.0pt;text-autospace:none"><u><span lang="EN-US" style="font-family:"Arial",sans-serif;color:blue;mso-ligatures:standardcontextual"><o:p><span style="text-decoration:none"> </span></o:p></span></u></p>
<p class="MsoNormal" style="line-height:105%"><a href="https://www.ricoh.com.my/"><span lang="EN-US" style="color:black;text-decoration:none"><img border="0" width="600" height="184" style="width:6.25in;height:1.9166in" id="_x0000_i1045" src="cid:image007.jpg@01DA6078.9B3932D0"></span></a><span lang="EN-US" style="color:black;mso-ligatures:standardcontextual"><o:p></o:p></span></p>
<p class="MsoNormal" style="line-height:105%"><span lang="EN-US" style="color:black;mso-ligatures:standardcontextual"><o:p> </o:p></span></p>
<p class="MsoNormal"><i><span lang="EN-US" style="font-size:9.0pt;color:#3F621F;mso-ligatures:standardcontextual">This message together with any attachments is confidential and intended solely for the person or entity to whom it is addressed. It contains information
that is confidential and that may be legally privileged. If you are not the intended recipient (or if you have received this message in error), please notify the sender immediately by replying to this message and delete this e-mail (and any other record of
it) from your system. Please do not copy or use it for any purpose. Recipient is advised to check this email and any attachments for the presence of trojans or viruses. The company accepts no liability for any damage caused by any virus transmitted by this
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<p class="MsoNormal"><span lang="EN-US"><o:p> </o:p></span></p>
<div>
<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0cm 0cm 0cm">
<p class="MsoNormal"><b><span lang="EN-US">From:</span></b><span lang="EN-US"> Soenwono <<a href="mailto:soenwono@moderndatasolusi.com">soenwono@moderndatasolusi.com</a>>
<br>
<b>Sent:</b> Thursday, February 15, 2024 11:56 PM<br>
<b>To:</b> Irena Kniazielska <<a href="mailto:Irena.Kniazielska@ricoh-europe.com">Irena.Kniazielska@ricoh-europe.com</a>>;
<a href="mailto:idris@moderndatasolusi.com">idris@moderndatasolusi.com</a>; '#RES-Barcelona-Haleon' <<a href="mailto:Haleon.support@ricoh.es">Haleon.support@ricoh.es</a>><br>
<b>Cc:</b> Reece Middleton <<a href="mailto:Reece.Middleton@ricoh-europe.com">Reece.Middleton@ricoh-europe.com</a>>; Patricia Foong <<a href="mailto:Patricia.Foong@ricoh.com.my">Patricia.Foong@ricoh.com.my</a>>; Justina Sim <<a href="mailto:Justina.Sim@ricoh.com.my">Justina.Sim@ricoh.com.my</a>>;
Henry Sutanto <<a href="mailto:henry.sutanto@moderndatasolusi.com">henry.sutanto@moderndatasolusi.com</a>>; Erik Reinaldo <<a href="mailto:Erik@moderndatasolusi.com">Erik@moderndatasolusi.com</a>>;
<a href="mailto:it.team@moderndatasolusi.com">it.team@moderndatasolusi.com</a>; 'Gilang' <<a href="mailto:gilang@moderndatasolusi.com">gilang@moderndatasolusi.com</a>>;
<a href="mailto:helpdesk@moderndatasolusi.com">helpdesk@moderndatasolusi.com</a><br>
<b>Subject:</b> RE: INC50758801: Production and WH Ricoh Printers Problem at PUL FW: RITM50343698 : New printer or tech refresh.<o:p></o:p></span></p>
</div>
</div>
<p class="MsoNormal"><span lang="EN-US"><o:p> </o:p></span></p>
<p class="MsoNormal"><b><u><span lang="EN-US">Hi Irena,<o:p></o:p></span></u></b></p>
<p class="MsoNormal"><span lang="EN-US"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-US">Yes they are configuring the device but not complete yet. it is in “erase memory” step. And it takes 4 hours to complete. After complete tomorrow at 06.00 local time they will come back and continue the rest of the setting.
<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US"><img border="0" width="622" height="161" style="width:6.4833in;height:1.675in" id="Picture_x0020_21" src="cid:image008.jpg@01DA6078.9B3932D0"></span><span lang="EN-US"><o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-US">Also kindly advise the username & password please<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-US">Thank you <o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US"><o:p> </o:p></span></p>
<div>
<p class="MsoNormal"><span lang="EN-US" style="font-size:10.0pt;font-family:"Tahoma",sans-serif">Regards,<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:10.0pt;font-family:"Tahoma",sans-serif">Soenwono Suprapto | GMA & Direct Dept Head<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:10.0pt;font-family:"Tahoma",sans-serif">T: +62 21-27937489<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:10.0pt;font-family:"Tahoma",sans-serif">F: +62 21-27937486<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:10.0pt;font-family:"Tahoma",sans-serif">M: +62-87771697791<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:10.0pt;font-family:"Tahoma",sans-serif"><a href="http://www.moderndatasolusi.com/"><span style="color:blue">www.moderndatasolusi.com</span></a><o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:10.0pt;font-family:"Tahoma",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><b><u><span lang="EN-US" style="font-size:10.0pt;font-family:"Tahoma",sans-serif">PT MODERN DATA SOLUSI
<o:p></o:p></span></u></b></p>
<p class="MsoNormal"><span lang="EN-US"><a href="https://goo.gl/maps/ta17fqnTWbL2"><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:black;background:white;text-decoration:none">JL. Sultan Iskandar Muda No. 29, Kebayoran Lama Utara, Kebayoran
Lama - Jakarta Selatan 12240</span></a></span><span lang="EN-US" style="font-size:10.0pt;font-family:"Arial",sans-serif;color:#222222;background:white"><o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB"><img border="0" width="195" height="84" style="width:2.0333in;height:.875in" id="Picture_x0020_19" src="cid:image009.png@01DA6078.9B3932D0"></span><span lang="EN-US" style="font-size:10.0pt;font-family:"Arial",sans-serif;color:#222222;background:white"><o:p></o:p></span></p>
</div>
<p class="MsoNormal"><span lang="EN-US"><o:p> </o:p></span></p>
<div>
<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0cm 0cm 0cm">
<p class="MsoNormal"><b><span lang="EN-US">From:</span></b><span lang="EN-US"> Irena Kniazielska <<a href="mailto:Irena.Kniazielska@ricoh-europe.com">Irena.Kniazielska@ricoh-europe.com</a>>
<br>
<b>Sent:</b> 15 February 2024 22:14<br>
<b>To:</b> soenwono <<a href="mailto:soenwono@moderndatasolusi.com">soenwono@moderndatasolusi.com</a>>;
<a href="mailto:idris@moderndatasolusi.com">idris@moderndatasolusi.com</a>; #RES-Barcelona-Haleon <<a href="mailto:Haleon.support@ricoh.es">Haleon.support@ricoh.es</a>><br>
<b>Cc:</b> Reece Middleton <<a href="mailto:Reece.Middleton@ricoh-europe.com">Reece.Middleton@ricoh-europe.com</a>>; Patricia Foong Swee See <<a href="mailto:Patricia.Foong@ricoh.com.my">Patricia.Foong@ricoh.com.my</a>>; Justina Sim <<a href="mailto:Justina.sim@ricoh.com.my">Justina.sim@ricoh.com.my</a>>;
<a href="mailto:henry.sutanto@moderndatasolusi.com">henry.sutanto@moderndatasolusi.com</a>; erik@moderndatasolusi. com <<a href="mailto:erik@moderndatasolusi.com">erik@moderndatasolusi.com</a>>;
<a href="mailto:it.team@moderndatasolusi.com">it.team@moderndatasolusi.com</a>; 'Gilang' <<a href="mailto:gilang@moderndatasolusi.com">gilang@moderndatasolusi.com</a>>;
<a href="mailto:helpdesk@moderndatasolusi.com">helpdesk@moderndatasolusi.com</a><br>
<b>Subject:</b> RE: INC50758801: Production and WH Ricoh Printers Problem at PUL FW: RITM50343698 : New printer or tech refresh.<o:p></o:p></span></p>
</div>
</div>
<p class="MsoNormal"><span lang="EN-ID"><o:p> </o:p></span></p>
<p align="center" style="margin:5.0pt;text-align:center"><span lang="EN-US" style="color:black">Internal<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US"><o:p> </o:p></span></p>
<div>
<p class="MsoNormal"><span lang="EN-US">Hi Sun Sun, <o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-US">Just to clarify, so they have been configured already and now is just to push SLNX?
<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-US">Please confirm<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US"><o:p> </o:p></span></p>
<div>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;vertical-align:baseline">
<span lang="EN-US" style="mso-ligatures:standardcontextual;mso-fareast-language:PL">Kind regards,</span><span lang="EN-US" style="mso-fareast-language:PL"><o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;vertical-align:baseline">
<b><span lang="EN-GB" style="font-family:"Arial",sans-serif;color:black;mso-ligatures:standardcontextual">Irena Kniazielska</span></b><span lang="EN-GB" style="font-family:"Arial",sans-serif;mso-ligatures:standardcontextual"><br>
<span style="color:black">Global Accounts Coordinator</span><br>
<b><span style="color:black">Ricoh Business Services Polska Sp. z o.o.</span></b><br>
<span style="color:black">Olivia Business Centre</span><br>
<span style="color:black">Al. Grunwaldzka 472C</span><br>
<span style="color:black">80-309</span> Gdansk<br>
<span style="color:black">Poland</span><u><span style="color:blue"><br>
</span><span style="color:#4472C4">irena.kniazielska</span></u></span><span lang="PL" style="font-family:"Arial",sans-serif;color:#4472C4;mso-ligatures:standardcontextual"><a href="mailto:Name.surname@ricoh-europe.com" target="_blank"><span lang="EN-GB" style="color:#4472C4">@ricoh-europe.com</span></a></span><span lang="EN-GB" style="font-family:"Arial",sans-serif;color:#4472C4;mso-ligatures:standardcontextual"><br>
<u><a href="http://www.ricoh-europe.com/"><span style="color:#4472C4">www.ricoh-europe.com</span></a></u></span><span lang="EN-GB" style="font-size:10.0pt;font-family:"Arial",sans-serif;mso-ligatures:standardcontextual"><o:p></o:p></span></p>
<p class="MsoNormal" style="margin-bottom:6.0pt"><b><span lang="EN-GB" style="font-family:"Book Antiqua",serif;color:#C00000;mso-ligatures:standardcontextual">Annual leave planned:</span></b><span lang="EN-GB" style="font-family:"Book Antiqua",serif;color:#C00000;mso-ligatures:standardcontextual">
</span><b><span lang="EN-US" style="font-size:9.0pt;font-family:"Arial",sans-serif;color:#00B050;mso-ligatures:standardcontextual"><o:p></o:p></span></b></p>
<p class="MsoNormal"><b><span lang="EN-US" style="font-size:10.5pt;font-family:"Century",serif;color:red;mso-ligatures:standardcontextual;mso-fareast-language:PL"><o:p> </o:p></span></b></p>
<p class="MsoNormal" style="text-autospace:none"><a href="http://www.ricoh-europe.com/"><span lang="EN-GB" style="font-family:"Arial",sans-serif;color:blue;text-decoration:none"><img border="0" width="88" height="31" style="width:.9166in;height:.325in" id="Picture_x0020_15" src="cid:image001.png@01DA6078.9B3932D0"></span></a><b><span lang="EN-GB" style="font-family:"Arial",sans-serif;mso-ligatures:standardcontextual"><o:p></o:p></span></b></p>
<p class="MsoNormal"><span lang="EN-GB" style="mso-ligatures:standardcontextual"><o:p> </o:p></span></p>
<p class="MsoNormal"><a href="http://www.facebook.com/ricoheurope"><span lang="EN-GB" style="font-family:"Arial",sans-serif;color:blue;text-decoration:none"><img border="0" width="24" height="24" style="width:.25in;height:.25in" id="Picture_x0020_16" src="cid:image002.png@01DA6078.9B3932D0"></span></a><span lang="EN-GB" style="font-family:"Arial",sans-serif;color:black;mso-ligatures:standardcontextual"> <a href="http://www.twitter.com/ricoheurope"><span style="color:black;mso-ligatures:none;text-decoration:none"><img border="0" width="24" height="24" style="width:.25in;height:.25in" id="Picture_x0020_17" src="cid:image003.png@01DA6078.9B3932D0"></span><span style="color:black"> </span></a> <a href="http://www.youtube.com/ricoheurope"><span style="color:black;mso-ligatures:none;text-decoration:none"><img border="0" width="24" height="24" style="width:.25in;height:.25in" id="Picture_x0020_18" src="cid:image004.png@01DA6078.9B3932D0"></span><span style="color:black"> </span></a> </span><span lang="EN-GB" style="font-size:10.0pt;font-family:"Arial",sans-serif;color:black;mso-ligatures:standardcontextual"><o:p></o:p></span></p>
</div>
<p class="MsoNormal"><span lang="EN-US"><o:p> </o:p></span></p>
<div>
<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0cm 0cm 0cm">
<p class="MsoNormal"><b><span lang="EN-US">From:</span></b><span lang="EN-US"> Soenwono <<a href="mailto:soenwono@moderndatasolusi.com">soenwono@moderndatasolusi.com</a>>
<br>
<b>Sent:</b> Thursday, February 15, 2024 4:08 PM<br>
<b>To:</b> Irena Kniazielska <<a href="mailto:Irena.Kniazielska@ricoh-europe.com">Irena.Kniazielska@ricoh-europe.com</a>>;
<a href="mailto:idris@moderndatasolusi.com">idris@moderndatasolusi.com</a>; #RES-Barcelona-Haleon <<a href="mailto:Haleon.support@ricoh.es">Haleon.support@ricoh.es</a>><br>
<b>Cc:</b> Reece Middleton <<a href="mailto:Reece.Middleton@ricoh-europe.com">Reece.Middleton@ricoh-europe.com</a>>; Patricia Foong Swee See <<a href="mailto:Patricia.Foong@ricoh.com.my">Patricia.Foong@ricoh.com.my</a>>; Justina Sim <<a href="mailto:Justina.sim@ricoh.com.my">Justina.sim@ricoh.com.my</a>>;
<a href="mailto:henry.sutanto@moderndatasolusi.com">henry.sutanto@moderndatasolusi.com</a>; erik@moderndatasolusi. com <<a href="mailto:erik@moderndatasolusi.com">erik@moderndatasolusi.com</a>>;
<a href="mailto:it.team@moderndatasolusi.com">it.team@moderndatasolusi.com</a>; 'Gilang' <<a href="mailto:gilang@moderndatasolusi.com">gilang@moderndatasolusi.com</a>>;
<a href="mailto:helpdesk@moderndatasolusi.com">helpdesk@moderndatasolusi.com</a><br>
<b>Subject:</b> RE: INC50758801: Production and WH Ricoh Printers Problem at PUL FW: RITM50343698 : New printer or tech refresh.<o:p></o:p></span></p>
</div>
</div>
<p class="MsoNormal"><span lang="EN-US"><o:p> </o:p></span></p>
<div style="border:solid #FFCACA 1.0pt;padding:12.0pt 12.0pt 12.0pt 12.0pt">
<p style="background:#FFCACA"><span lang="EN-ID" style="font-size:10.0pt;color:black">This message was sent from an external source. Please be careful opening attachments/links or replying to sources you don’t know.</span><span lang="EN-ID"><o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><b><u><span lang="EN-US">Hi Irena & GSSC team,<o:p></o:p></span></u></b></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:10.0pt;font-family:"Tahoma",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-US">Update from my engineer team is they have install 3 loaner units following instruction inside the buildbook. Now it is in erase memory step and will takes around 4 hours to complete. My team has left haleon site and will
</span><span lang="EN-US" style="font-size:10.0pt;font-family:"Tahoma",sans-serif">c</span><span lang="EN-US">ontinue tomorrow morning 6 am lo</span><span lang="EN-US" style="font-size:10.0pt;font-family:"Tahoma",sans-serif">c</span><span lang="EN-US">al time.
<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-US">Please have your GSSC team to stand by tomorrow.
<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-US">Thank you. <b><u><o:p></o:p></u></b></span></p>
<p class="MsoNormal"><span lang="EN-US"><o:p> </o:p></span></p>
<div>
<p class="MsoNormal"><span lang="EN-US" style="font-size:10.0pt;font-family:"Tahoma",sans-serif">Regards,<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:10.0pt;font-family:"Tahoma",sans-serif">Soenwono Suprapto | GMA & Direct Dept Head<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:10.0pt;font-family:"Tahoma",sans-serif">T: +62 21-27937489<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:10.0pt;font-family:"Tahoma",sans-serif">F: +62 21-27937486<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:10.0pt;font-family:"Tahoma",sans-serif">M: +62-87771697791<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:10.0pt;font-family:"Tahoma",sans-serif"><a href="http://www.moderndatasolusi.com/"><span style="color:blue">www.moderndatasolusi.com</span></a><o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:10.0pt;font-family:"Tahoma",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><b><u><span lang="EN-US" style="font-size:10.0pt;font-family:"Tahoma",sans-serif">PT MODERN DATA SOLUSI
<o:p></o:p></span></u></b></p>
<p class="MsoNormal"><span lang="EN-US"><a href="https://goo.gl/maps/ta17fqnTWbL2"><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:black;background:white;text-decoration:none">JL. Sultan Iskandar Muda No. 29, Kebayoran Lama Utara, Kebayoran
Lama - Jakarta Selatan 12240</span></a></span><span lang="EN-US" style="font-size:10.0pt;font-family:"Arial",sans-serif;color:#222222;background:white"><o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB"><img border="0" width="195" height="84" style="width:2.0333in;height:.875in" id="Picture_x0020_14" src="cid:image009.png@01DA6078.9B3932D0"></span><span lang="EN-US" style="font-size:10.0pt;font-family:"Arial",sans-serif;color:#222222;background:white"><o:p></o:p></span></p>
</div>
<p class="MsoNormal"><span lang="EN-US"><o:p> </o:p></span></p>
<div>
<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0cm 0cm 0cm">
<p class="MsoNormal"><b><span lang="EN-US">From:</span></b><span lang="EN-US"> Soenwono <<a href="mailto:soenwono@moderndatasolusi.com">soenwono@moderndatasolusi.com</a>>
<br>
<b>Sent:</b> 15 February 2024 17:22<br>
<b>To:</b> 'Irena Kniazielska' <<a href="mailto:Irena.Kniazielska@ricoh-europe.com">Irena.Kniazielska@ricoh-europe.com</a>>; 'idris@moderndatasolusi.com' <<a href="mailto:idris@moderndatasolusi.com">idris@moderndatasolusi.com</a>>; '#RES-Barcelona-Haleon' <<a href="mailto:Haleon.support@ricoh.es">Haleon.support@ricoh.es</a>><br>
<b>Cc:</b> 'Reece Middleton' <<a href="mailto:Reece.Middleton@ricoh-europe.com">Reece.Middleton@ricoh-europe.com</a>>; 'Patricia Foong Swee See' <<a href="mailto:Patricia.Foong@ricoh.com.my">Patricia.Foong@ricoh.com.my</a>>; 'Justina Sim' <<a href="mailto:Justina.sim@ricoh.com.my">Justina.sim@ricoh.com.my</a>>;
'henry.sutanto@moderndatasolusi.com' <<a href="mailto:henry.sutanto@moderndatasolusi.com">henry.sutanto@moderndatasolusi.com</a>>; erik@moderndatasolusi. com (<a href="mailto:erik@moderndatasolusi.com">erik@moderndatasolusi.com</a>) <<a href="mailto:erik@moderndatasolusi.com">erik@moderndatasolusi.com</a>>;
'it.team@moderndatasolusi.com' <<a href="mailto:it.team@moderndatasolusi.com">it.team@moderndatasolusi.com</a>>; 'Gilang' <<a href="mailto:gilang@moderndatasolusi.com">gilang@moderndatasolusi.com</a>>; 'helpdesk@moderndatasolusi.com' <<a href="mailto:helpdesk@moderndatasolusi.com">helpdesk@moderndatasolusi.com</a>><br>
<b>Subject:</b> RE: INC50758801: Production and WH Ricoh Printers Problem at PUL FW: RITM50343698 : New printer or tech refresh.<o:p></o:p></span></p>
</div>
</div>
<p class="MsoNormal"><span lang="EN-ID"><o:p> </o:p></span></p>
<p class="MsoNormal"><b><u><span lang="EN-US">Hi Irena & GSSC team,<o:p></o:p></span></u></b></p>
<p class="MsoNormal"><span lang="EN-US"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-US">Noted. sorry for this delay. I already checked and confirm the engineer will visit HALEON Pulogadung today. they will arrive around 6 pm Jakarta time.
<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US">Because its already late and time is very short, my team will maximize to install 1 unit and continue the rest tomorrow.
<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-US">Thank you.<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US"><o:p> </o:p></span></p>
<div>
<p class="MsoNormal"><span lang="EN-US" style="font-size:10.0pt;font-family:"Tahoma",sans-serif">Regards,<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:10.0pt;font-family:"Tahoma",sans-serif">Soenwono Suprapto | GMA & Direct Dept Head<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:10.0pt;font-family:"Tahoma",sans-serif">T: +62 21-27937489<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:10.0pt;font-family:"Tahoma",sans-serif">F: +62 21-27937486<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:10.0pt;font-family:"Tahoma",sans-serif">M: +62-87771697791<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:10.0pt;font-family:"Tahoma",sans-serif"><a href="http://www.moderndatasolusi.com/"><span style="color:blue">www.moderndatasolusi.com</span></a><o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:10.0pt;font-family:"Tahoma",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><b><u><span lang="EN-US" style="font-size:10.0pt;font-family:"Tahoma",sans-serif">PT MODERN DATA SOLUSI
<o:p></o:p></span></u></b></p>
<p class="MsoNormal"><span lang="EN-US"><a href="https://goo.gl/maps/ta17fqnTWbL2"><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:black;background:white;text-decoration:none">JL. Sultan Iskandar Muda No. 29, Kebayoran Lama Utara, Kebayoran
Lama - Jakarta Selatan 12240</span></a></span><span lang="EN-US" style="font-size:10.0pt;font-family:"Arial",sans-serif;color:#222222;background:white"><o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB"><img border="0" width="195" height="84" style="width:2.0333in;height:.875in" id="Picture_x0020_13" src="cid:image009.png@01DA6078.9B3932D0"></span><span lang="EN-US" style="font-size:10.0pt;font-family:"Arial",sans-serif;color:#222222;background:white"><o:p></o:p></span></p>
</div>
<p class="MsoNormal"><span lang="EN-US"><o:p> </o:p></span></p>
<div>
<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0cm 0cm 0cm">
<p class="MsoNormal"><b><span lang="EN-US">From:</span></b><span lang="EN-US"> Irena Kniazielska <<a href="mailto:Irena.Kniazielska@ricoh-europe.com">Irena.Kniazielska@ricoh-europe.com</a>>
<br>
<b>Sent:</b> 13 February 2024 21:06<br>
<b>To:</b> soenwono <<a href="mailto:soenwono@moderndatasolusi.com">soenwono@moderndatasolusi.com</a>>; 'idris@moderndatasolusi.com' <<a href="mailto:idris@moderndatasolusi.com">idris@moderndatasolusi.com</a>>; #RES-Barcelona-Haleon <<a href="mailto:Haleon.support@ricoh.es">Haleon.support@ricoh.es</a>><br>
<b>Cc:</b> Reece Middleton <<a href="mailto:Reece.Middleton@ricoh-europe.com">Reece.Middleton@ricoh-europe.com</a>>; Patricia Foong Swee See <<a href="mailto:Patricia.Foong@ricoh.com.my">Patricia.Foong@ricoh.com.my</a>>; Justina Sim <<a href="mailto:Justina.sim@ricoh.com.my">Justina.sim@ricoh.com.my</a>>;
<a href="mailto:henry.sutanto@moderndatasolusi.com">henry.sutanto@moderndatasolusi.com</a><br>
<b>Subject:</b> RE: INC50758801: Production and WH Ricoh Printers Problem at PUL FW: RITM50343698 : New printer or tech refresh.<o:p></o:p></span></p>
</div>
</div>
<p class="MsoNormal"><span lang="EN-ID"><o:p> </o:p></span></p>
<p align="center" style="margin:5.0pt;text-align:center"><span lang="EN-US" style="color:black">Internal<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US"><o:p> </o:p></span></p>
<div>
<p class="MsoNormal"><span lang="EN-US">Hi <a id="OWAAM80EE1EE4564041F7972FD25F1B05A008" href="mailto:Haleon.support@ricoh.es">
<span style="font-family:"Calibri",sans-serif;text-decoration:none">@#RES-Barcelona-Haleon</span></a>,
<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-US">Please see below. Installation of 3 loaner devices is planned on Thursday, 15/02/2024 in Indonesia. Unfortunately, I don’t know the time that this will happen.<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-US">Below are SN:<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-ID" style="font-size:9.0pt;font-family:"Lato",sans-serif;color:#151920;background:white">- G586PB00952</span><span lang="EN-ID" style="font-size:9.0pt;font-family:"Lato",sans-serif;color:#151920"><br>
<span style="background:white">- G588P500970</span><br>
<span style="background:white">- G587P400661<o:p></o:p></span></span></p>
<p class="MsoNormal"><span lang="EN-ID" style="font-size:9.0pt;font-family:"Lato",sans-serif;color:#151920;background:white"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-US">They will replace : PULMFP004: IP 10.237.196.212, PULMFP005: IP 10.237.196.213 & PULMFP007: IP 10.237.196.214.
<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-US"><a id="OWAAMFDE05BF811AD4CA3B62B808BB5445FE7" href="mailto:soenwono@moderndatasolusi.com"><span style="font-family:"Calibri",sans-serif;text-decoration:none">@soenwono</span></a>, please ensure the technician follows
the attached Build Book and once device is configured contact GSSC on <a href="mailto:haleon.support@ricoh.es">
haleon.support@ricoh.es</a> to push slnx. Please note the technician cannot leave the site until confirmed all is working well.
<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US">Haleon labels were already sent previously by Patricia. Please ensure they are attached to devices.
<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US"><o:p> </o:p></span></p>
<div>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;vertical-align:baseline">
<span lang="EN-US" style="mso-ligatures:standardcontextual;mso-fareast-language:PL">Kind regards,</span><span lang="EN-US" style="mso-fareast-language:PL"><o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;vertical-align:baseline">
<b><span lang="EN-GB" style="font-family:"Arial",sans-serif;color:black;mso-ligatures:standardcontextual">Irena Kniazielska</span></b><span lang="EN-GB" style="font-family:"Arial",sans-serif;mso-ligatures:standardcontextual"><br>
<span style="color:black">Global Accounts Coordinator</span><br>
<b><span style="color:black">Ricoh Business Services Polska Sp. z o.o.</span></b><br>
<span style="color:black">Olivia Business Centre</span><br>
<span style="color:black">Al. Grunwaldzka 472C</span><br>
<span style="color:black">80-309</span> Gdansk<br>
<span style="color:black">Poland</span><u><span style="color:blue"><br>
</span><span style="color:#4472C4">irena.kniazielska</span></u></span><span lang="EN-US"><a href="mailto:Name.surname@ricoh-europe.com" target="_blank"><span lang="EN-GB" style="font-family:"Arial",sans-serif;color:#4472C4;mso-ligatures:standardcontextual">@ricoh-europe.com</span></a></span><span lang="EN-GB" style="font-family:"Arial",sans-serif;color:#4472C4;mso-ligatures:standardcontextual"><br>
</span><span lang="EN-US"><a href="http://www.ricoh-europe.com/"><span lang="EN-GB" style="font-family:"Arial",sans-serif;color:#4472C4;mso-ligatures:standardcontextual">www.ricoh-europe.com</span></a></span><span lang="EN-GB" style="font-family:"Arial",sans-serif;color:#4472C4;mso-ligatures:standardcontextual"></span><span lang="EN-GB" style="font-size:10.0pt;font-family:"Arial",sans-serif;mso-ligatures:standardcontextual"><o:p></o:p></span></p>
<p class="MsoNormal" style="margin-bottom:6.0pt"><b><span lang="EN-GB" style="font-family:"Book Antiqua",serif;color:#C00000;mso-ligatures:standardcontextual">Annual leave planned:</span></b><span lang="EN-GB" style="font-family:"Book Antiqua",serif;color:#C00000;mso-ligatures:standardcontextual">
</span><b><span lang="EN-US" style="font-size:9.0pt;font-family:"Arial",sans-serif;color:#00B050;mso-ligatures:standardcontextual"><o:p></o:p></span></b></p>
<p class="MsoNormal"><b><span lang="EN-US" style="font-size:10.5pt;font-family:"Century",serif;color:red;mso-ligatures:standardcontextual;mso-fareast-language:PL"><o:p> </o:p></span></b></p>
<p class="MsoNormal" style="text-autospace:none"><a href="http://www.ricoh-europe.com/"><span lang="EN-GB" style="font-family:"Arial",sans-serif;color:blue;text-decoration:none"><img border="0" width="88" height="31" style="width:.9166in;height:.325in" id="Picture_x0020_1" src="cid:image001.png@01DA6078.9B3932D0"></span></a><b><span lang="EN-GB" style="font-family:"Arial",sans-serif;mso-ligatures:standardcontextual"><o:p></o:p></span></b></p>
<p class="MsoNormal"><span lang="EN-GB" style="mso-ligatures:standardcontextual"><o:p> </o:p></span></p>
<p class="MsoNormal"><a href="http://www.facebook.com/ricoheurope"><span lang="EN-GB" style="font-family:"Arial",sans-serif;color:blue;text-decoration:none"><img border="0" width="24" height="24" style="width:.25in;height:.25in" id="Picture_x0020_4" src="cid:image002.png@01DA6078.9B3932D0"></span></a><span lang="EN-GB" style="font-family:"Arial",sans-serif;color:black;mso-ligatures:standardcontextual"> </span><span lang="EN-US"><a href="http://www.twitter.com/ricoheurope"><span lang="EN-GB" style="font-family:"Arial",sans-serif;color:black;text-decoration:none"><img border="0" width="24" height="24" style="width:.25in;height:.25in" id="Picture_x0020_3" src="cid:image003.png@01DA6078.9B3932D0"></span><span lang="EN-GB" style="font-family:"Arial",sans-serif;color:black;mso-ligatures:standardcontextual"> </span></a></span><span lang="EN-GB" style="font-family:"Arial",sans-serif;color:black;mso-ligatures:standardcontextual"> </span><span lang="EN-US"><a href="http://www.youtube.com/ricoheurope"><span lang="EN-GB" style="font-family:"Arial",sans-serif;color:black;text-decoration:none"><img border="0" width="24" height="24" style="width:.25in;height:.25in" id="Picture_x0020_12" src="cid:image004.png@01DA6078.9B3932D0"></span><span lang="EN-GB" style="font-family:"Arial",sans-serif;color:black;mso-ligatures:standardcontextual"> </span></a></span><span lang="EN-GB" style="font-family:"Arial",sans-serif;color:black;mso-ligatures:standardcontextual"> </span><span lang="EN-GB" style="font-size:10.0pt;font-family:"Arial",sans-serif;color:black;mso-ligatures:standardcontextual"><o:p></o:p></span></p>
</div>
<p class="MsoNormal"><span lang="EN-US"><o:p> </o:p></span></p>
<div>
<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0cm 0cm 0cm">
<p class="MsoNormal"><b><span lang="EN-US">From:</span></b><span lang="EN-US"> Irena Kniazielska
<br>
<b>Sent:</b> Tuesday, February 13, 2024 11:28 AM<br>
<b>To:</b> soenwono <<a href="mailto:soenwono@moderndatasolusi.com">soenwono@moderndatasolusi.com</a>>;
<a href="mailto:henry.sutanto@moderndatasolusi.com">henry.sutanto@moderndatasolusi.com</a>; 'idris@moderndatasolusi.com' <<a href="mailto:idris@moderndatasolusi.com">idris@moderndatasolusi.com</a>>; 'Ivan Budiman' <<a href="mailto:ivan.budiman@moderndatasolusi.com">ivan.budiman@moderndatasolusi.com</a>>;
<a href="mailto:rgs.support@ricoh.com.my">rgs.support@ricoh.com.my</a><br>
<b>Cc:</b> Reece Middleton <<a href="mailto:Reece.Middleton@ricoh-europe.com">Reece.Middleton@ricoh-europe.com</a>>; Patricia Foong <<a href="mailto:Patricia.Foong@ricoh.com.my">Patricia.Foong@ricoh.com.my</a>>; Justina Sim <<a href="mailto:Justina.sim@ricoh.com.my">Justina.sim@ricoh.com.my</a>>;
#RES-Barcelona-Haleon <<a href="mailto:Haleon.support@ricoh.es">Haleon.support@ricoh.es</a>><br>
<b>Subject:</b> RE: INC50758801: Production and WH Ricoh Printers Problem at PUL FW: RITM50343698 : New printer or tech refresh.<o:p></o:p></span></p>
</div>
</div>
<p class="MsoNormal"><span lang="EN-US"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-US">HI <a id="OWAAM7C4C2A579DBF4563AE1FB7B9C7481FD1" href="mailto:soenwono@moderndatasolusi.com">
<span style="font-family:"Calibri",sans-serif;text-decoration:none">@soenwono</span></a><a id="OWAAM6B465E7CFED74B78B2EB806329A19961" href="mailto:idris@moderndatasolusi.com"><span style="font-family:"Calibri",sans-serif;text-decoration:none">@'idris@moderndatasolusi.com'</span></a>,
<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-US">Just have been informed the installation is planned for Thursday.
<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-US">As you know this is manufacturing site, they need these printers to be fully operational as soon as possible.
<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-US">Can you please advise if you can send field technician today?
<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-US">Thank you<o:p></o:p></span></p>
<div>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;vertical-align:baseline">
<span lang="EN-US" style="mso-ligatures:standardcontextual;mso-fareast-language:PL">Kind regards,</span><span lang="EN-US" style="mso-fareast-language:PL"><o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;vertical-align:baseline">
<b><span lang="EN-GB" style="font-family:"Arial",sans-serif;color:black;mso-ligatures:standardcontextual">Irena Kniazielska</span></b><span lang="EN-GB" style="font-family:"Arial",sans-serif;mso-ligatures:standardcontextual"><br>
<span style="color:black">Global Accounts Coordinator</span><br>
<b><span style="color:black">Ricoh Business Services Polska Sp. z o.o.</span></b><br>
<span style="color:black">Olivia Business Centre</span><br>
<span style="color:black">Al. Grunwaldzka 472C</span><br>
<span style="color:black">80-309</span> Gdansk<br>
<span style="color:black">Poland</span><u><span style="color:blue"><br>
</span><span style="color:#4472C4">irena.kniazielska</span></u></span><span lang="EN-US"><a href="mailto:Name.surname@ricoh-europe.com" target="_blank"><span lang="EN-GB" style="font-family:"Arial",sans-serif;color:#4472C4;mso-ligatures:standardcontextual">@ricoh-europe.com</span></a></span><span lang="EN-GB" style="font-family:"Arial",sans-serif;color:#4472C4;mso-ligatures:standardcontextual"><br>
</span><span lang="EN-US"><a href="http://www.ricoh-europe.com/"><span lang="EN-GB" style="font-family:"Arial",sans-serif;color:#4472C4;mso-ligatures:standardcontextual">www.ricoh-europe.com</span></a></span><span lang="EN-GB" style="font-family:"Arial",sans-serif;color:#4472C4;mso-ligatures:standardcontextual"></span><span lang="EN-GB" style="font-size:10.0pt;font-family:"Arial",sans-serif;mso-ligatures:standardcontextual"><o:p></o:p></span></p>
<p class="MsoNormal" style="margin-bottom:6.0pt"><b><span lang="EN-GB" style="font-family:"Book Antiqua",serif;color:#C00000;mso-ligatures:standardcontextual">Annual leave planned:</span></b><span lang="EN-GB" style="font-family:"Book Antiqua",serif;color:#C00000;mso-ligatures:standardcontextual">
29<sup>th</sup> Jan- 2<sup>nd</sup> Feb 2024, 9<sup>th</sup> Feb</span><b><span lang="EN-US" style="font-size:9.0pt;font-family:"Arial",sans-serif;color:#00B050;mso-ligatures:standardcontextual"><o:p></o:p></span></b></p>
<p class="MsoNormal"><b><span lang="EN-US" style="font-size:10.5pt;font-family:"Century",serif;color:red;mso-ligatures:standardcontextual;mso-fareast-language:PL"><o:p> </o:p></span></b></p>
<p class="MsoNormal" style="text-autospace:none"><a href="http://www.ricoh-europe.com/"><span lang="EN-GB" style="font-family:"Arial",sans-serif;color:blue;text-decoration:none"><img border="0" width="88" height="31" style="width:.9166in;height:.325in" id="Picture_x0020_5" src="cid:image001.png@01DA6078.9B3932D0"></span></a><b><span lang="EN-GB" style="font-family:"Arial",sans-serif;mso-ligatures:standardcontextual"><o:p></o:p></span></b></p>
<p class="MsoNormal"><span lang="EN-GB" style="mso-ligatures:standardcontextual"><o:p> </o:p></span></p>
<p class="MsoNormal"><a href="http://www.facebook.com/ricoheurope"><span lang="EN-GB" style="font-family:"Arial",sans-serif;color:blue;text-decoration:none"><img border="0" width="24" height="24" style="width:.25in;height:.25in" id="Picture_x0020_6" src="cid:image002.png@01DA6078.9B3932D0"></span></a><span lang="EN-GB" style="font-family:"Arial",sans-serif;color:black;mso-ligatures:standardcontextual"> </span><span lang="EN-US"><a href="http://www.twitter.com/ricoheurope"><span lang="EN-GB" style="font-family:"Arial",sans-serif;color:black;text-decoration:none"><img border="0" width="24" height="24" style="width:.25in;height:.25in" id="Picture_x0020_7" src="cid:image003.png@01DA6078.9B3932D0"></span><span lang="EN-GB" style="font-family:"Arial",sans-serif;color:black;mso-ligatures:standardcontextual"> </span></a></span><span lang="EN-GB" style="font-family:"Arial",sans-serif;color:black;mso-ligatures:standardcontextual"> </span><span lang="EN-US"><a href="http://www.youtube.com/ricoheurope"><span lang="EN-GB" style="font-family:"Arial",sans-serif;color:black;text-decoration:none"><img border="0" width="24" height="24" style="width:.25in;height:.25in" id="Picture_x0020_8" src="cid:image004.png@01DA6078.9B3932D0"></span><span lang="EN-GB" style="font-family:"Arial",sans-serif;color:black;mso-ligatures:standardcontextual"> </span></a></span><span lang="EN-GB" style="font-family:"Arial",sans-serif;color:black;mso-ligatures:standardcontextual"> </span><span lang="EN-GB" style="font-size:10.0pt;font-family:"Arial",sans-serif;color:black;mso-ligatures:standardcontextual"><o:p></o:p></span></p>
</div>
<p class="MsoNormal"><span lang="EN-US"><o:p> </o:p></span></p>
<div>
<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0cm 0cm 0cm">
<p class="MsoNormal"><b><span lang="EN-US">From:</span></b><span lang="EN-US"> Irena Kniazielska
<br>
<b>Sent:</b> Tuesday, February 13, 2024 11:03 AM<br>
<b>To:</b> soenwono <<a href="mailto:soenwono@moderndatasolusi.com">soenwono@moderndatasolusi.com</a>>;
<a href="mailto:henry.sutanto@moderndatasolusi.com">henry.sutanto@moderndatasolusi.com</a>; 'idris@moderndatasolusi.com' <<a href="mailto:idris@moderndatasolusi.com">idris@moderndatasolusi.com</a>>; 'Ivan Budiman' <<a href="mailto:ivan.budiman@moderndatasolusi.com">ivan.budiman@moderndatasolusi.com</a>><br>
<b>Cc:</b> Reece Middleton <<a href="mailto:Reece.Middleton@ricoh-europe.com">Reece.Middleton@ricoh-europe.com</a>>; Patricia Foong <<a href="mailto:Patricia.Foong@ricoh.com.my">Patricia.Foong@ricoh.com.my</a>>; Justina Sim <<a href="mailto:Justina.sim@ricoh.com.my">Justina.sim@ricoh.com.my</a>>;
#RES-Barcelona-Haleon <<a href="mailto:Haleon.support@ricoh.es">Haleon.support@ricoh.es</a>><br>
<b>Subject:</b> FW: INC50758801: Production and WH Ricoh Printers Problem at PUL FW: RITM50343698 : New printer or tech refresh.<br>
<b>Importance:</b> High<o:p></o:p></span></p>
</div>
</div>
<p class="MsoNormal"><span lang="EN-US"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-US">HI <a id="OWAAM710D75B8176B4569B03595ECE6D7A6A9" href="mailto:soenwono@moderndatasolusi.com">
<span style="font-family:"Calibri",sans-serif;text-decoration:none">@soenwono</span></a>,
<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-US">Can you please advise when the installation of the loaner devices will take place?
<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-US">The customer has informed they have been delivered and left.<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-US">Please provide response asap as I need to provide requested information to central customer.
<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-US">Thank you. <o:p></o:p></span></p>
<div>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;vertical-align:baseline">
<span lang="EN-US" style="mso-ligatures:standardcontextual;mso-fareast-language:PL">Kind regards,</span><span lang="EN-US" style="mso-fareast-language:PL"><o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;vertical-align:baseline">
<b><span lang="EN-GB" style="font-family:"Arial",sans-serif;color:black;mso-ligatures:standardcontextual">Irena Kniazielska</span></b><span lang="EN-GB" style="font-family:"Arial",sans-serif;mso-ligatures:standardcontextual"><br>
<span style="color:black">Global Accounts Coordinator</span><br>
<b><span style="color:black">Ricoh Business Services Polska Sp. z o.o.</span></b><br>
<span style="color:black">Olivia Business Centre</span><br>
<span style="color:black">Al. Grunwaldzka 472C</span><br>
<span style="color:black">80-309</span> Gdansk<br>
<span style="color:black">Poland</span><u><span style="color:blue"><br>
</span><span style="color:#4472C4">irena.kniazielska</span></u></span><span lang="EN-US"><a href="mailto:Name.surname@ricoh-europe.com" target="_blank"><span lang="EN-GB" style="font-family:"Arial",sans-serif;color:#4472C4;mso-ligatures:standardcontextual">@ricoh-europe.com</span></a></span><span lang="EN-GB" style="font-family:"Arial",sans-serif;color:#4472C4;mso-ligatures:standardcontextual"><br>
</span><span lang="EN-US"><a href="http://www.ricoh-europe.com/"><span lang="EN-GB" style="font-family:"Arial",sans-serif;color:#4472C4;mso-ligatures:standardcontextual">www.ricoh-europe.com</span></a></span><span lang="EN-GB" style="font-family:"Arial",sans-serif;color:#4472C4;mso-ligatures:standardcontextual"></span><span lang="EN-GB" style="font-size:10.0pt;font-family:"Arial",sans-serif;mso-ligatures:standardcontextual"><o:p></o:p></span></p>
<p class="MsoNormal" style="margin-bottom:6.0pt"><b><span lang="EN-GB" style="font-family:"Book Antiqua",serif;color:#C00000;mso-ligatures:standardcontextual">Annual leave planned:</span></b><span lang="EN-GB" style="font-family:"Book Antiqua",serif;color:#C00000;mso-ligatures:standardcontextual">
29<sup>th</sup> Jan- 2<sup>nd</sup> Feb 2024, 9<sup>th</sup> Feb</span><b><span lang="EN-US" style="font-size:9.0pt;font-family:"Arial",sans-serif;color:#00B050;mso-ligatures:standardcontextual"><o:p></o:p></span></b></p>
<p class="MsoNormal"><b><span lang="EN-US" style="font-size:10.5pt;font-family:"Century",serif;color:red;mso-ligatures:standardcontextual;mso-fareast-language:PL"><o:p> </o:p></span></b></p>
<p class="MsoNormal" style="text-autospace:none"><a href="http://www.ricoh-europe.com/"><span lang="EN-GB" style="font-family:"Arial",sans-serif;color:blue;text-decoration:none"><img border="0" width="88" height="31" style="width:.9166in;height:.325in" id="Picture_x0020_9" src="cid:image001.png@01DA6078.9B3932D0"></span></a><b><span lang="EN-GB" style="font-family:"Arial",sans-serif;mso-ligatures:standardcontextual"><o:p></o:p></span></b></p>
<p class="MsoNormal"><span lang="EN-GB" style="mso-ligatures:standardcontextual"><o:p> </o:p></span></p>
<p class="MsoNormal"><a href="http://www.facebook.com/ricoheurope"><span lang="EN-GB" style="font-family:"Arial",sans-serif;color:blue;text-decoration:none"><img border="0" width="24" height="24" style="width:.25in;height:.25in" id="Picture_x0020_2" src="cid:image002.png@01DA6078.9B3932D0"></span></a><span lang="EN-GB" style="font-family:"Arial",sans-serif;color:black;mso-ligatures:standardcontextual"> </span><span lang="EN-US"><a href="http://www.twitter.com/ricoheurope"><span lang="EN-GB" style="font-family:"Arial",sans-serif;color:black;text-decoration:none"><img border="0" width="24" height="24" style="width:.25in;height:.25in" id="Picture_x0020_10" src="cid:image003.png@01DA6078.9B3932D0"></span><span lang="EN-GB" style="font-family:"Arial",sans-serif;color:black;mso-ligatures:standardcontextual"> </span></a></span><span lang="EN-GB" style="font-family:"Arial",sans-serif;color:black;mso-ligatures:standardcontextual"> </span><span lang="EN-US"><a href="http://www.youtube.com/ricoheurope"><span lang="EN-GB" style="font-family:"Arial",sans-serif;color:black;text-decoration:none"><img border="0" width="24" height="24" style="width:.25in;height:.25in" id="Picture_x0020_11" src="cid:image004.png@01DA6078.9B3932D0"></span><span lang="EN-GB" style="font-family:"Arial",sans-serif;color:black;mso-ligatures:standardcontextual"> </span></a></span><span lang="EN-GB" style="font-family:"Arial",sans-serif;color:black;mso-ligatures:standardcontextual"> </span><span lang="EN-GB" style="font-size:10.0pt;font-family:"Arial",sans-serif;color:black;mso-ligatures:standardcontextual"><o:p></o:p></span></p>
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<p class="MsoNormal"><span lang="EN-US"><o:p> </o:p></span></p>
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<p class="MsoNormal"><b><span lang="EN-US">From:</span></b><span lang="EN-US"> Kalpana Lambert - EW <<a href="mailto:kalpana.x.lambert@haleon.com">kalpana.x.lambert@haleon.com</a>>
<br>
<b>Sent:</b> Tuesday, February 13, 2024 10:55 AM<br>
<b>To:</b> Irena Kniazielska <<a href="mailto:Irena.Kniazielska@ricoh-europe.com">Irena.Kniazielska@ricoh-europe.com</a>><br>
<b>Subject:</b> FW: INC50758801: Production and WH Ricoh Printers Problem at PUL FW: RITM50343698 : New printer or tech refresh.<o:p></o:p></span></p>
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<p class="MsoNormal"><span lang="EN-US"><o:p> </o:p></span></p>
<p align="center" style="margin:5.0pt;text-align:center"><span lang="EN-GB" style="color:black">Internal<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB"><o:p> </o:p></span></p>
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<p style="background:#FFCACA"><span lang="EN-GB" style="font-size:10.0pt;color:black">This message was sent from an external source. Please be careful opening attachments/links or replying to sources you don’t know.</span><span lang="EN-GB"><o:p></o:p></span></p>
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<p class="MsoNormal"><span lang="EN-GB" style="font-family:"Aptos",sans-serif">fyi<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="font-family:"Aptos",sans-serif"><o:p> </o:p></span></p>
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<p class="MsoNormal"><b><span lang="EN-US">From:</span></b><span lang="EN-US"> Hari Prabowo <<a href="mailto:hari.x.prabowo@haleon.com">hari.x.prabowo@haleon.com</a>>
<br>
<b>Sent:</b> Tuesday, February 13, 2024 5:57 AM<br>
<b>To:</b> reece.middleton <<a href="mailto:reece.middleton@ricoh-europe.com">reece.middleton@ricoh-europe.com</a>>; #RES-Barcelona-Haleon <<a href="mailto:Haleon.support@ricoh.es">Haleon.support@ricoh.es</a>>; 'Patricia Foong' <<a href="mailto:Patricia.Foong@ricoh.com.my">Patricia.Foong@ricoh.com.my</a>>;
Kalpana Lambert - EW <<a href="mailto:kalpana.x.lambert@haleon.com">kalpana.x.lambert@haleon.com</a>><br>
<b>Cc:</b> Rozaini Zainul Rashid <<a href="mailto:rozaini.x.zainulrashid@haleon.com">rozaini.x.zainulrashid@haleon.com</a>>; Arunkumar Vijayakumar - EW <<a href="mailto:arunkumar.x.vijayakumar@haleon.com">arunkumar.x.vijayakumar@haleon.com</a>>; Phanish M <<a href="mailto:phanish.x.m@haleon.com">phanish.x.m@haleon.com</a>>;
Banu Windarto - EW <<a href="mailto:banu.x.windarto@haleon.com">banu.x.windarto@haleon.com</a>>; Endri Cahyanti <<a href="mailto:endri.x.cahyanti@haleon.com">endri.x.cahyanti@haleon.com</a>>; Ahmad Hilmi <<a href="mailto:ahmad.f.hilmi@haleon.com">ahmad.f.hilmi@haleon.com</a>>;
Mita Tampubolon <<a href="mailto:mita.o.tampubolon@haleon.com">mita.o.tampubolon@haleon.com</a>>; Robitah Abdelhamed <<a href="mailto:robitah.a.abdelhamed@haleon.com">robitah.a.abdelhamed@haleon.com</a>>; Novi Ernawati <<a href="mailto:novi.x.ernawati@haleon.com">novi.x.ernawati@haleon.com</a>>;
Yudi Afrianto <<a href="mailto:yudi.x.afrianto@haleon.com">yudi.x.afrianto@haleon.com</a>>; Heather Petersen <<a href="mailto:Heather.Petersen@ricoh-europe.com">Heather.Petersen@ricoh-europe.com</a>><br>
<b>Subject:</b> RE: INC50758801: Production and WH Ricoh Printers Problem at PUL FW: RITM50343698 : New printer or tech refresh.<o:p></o:p></span></p>
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<p class="MsoNormal"><span lang="EN-GB"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-ID">Thanks Pak Yudi!<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-ID"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-ID">Hello </span><span lang="EN-US"><a id="OWAAME4748657624248ADABCF5E5421C8B4B7" href="mailto:reece.middleton@ricoh-europe.com"><span lang="EN-ID" style="font-family:"Calibri",sans-serif;text-decoration:none">@reece.middleton</span></a></span><span lang="EN-ID">
and </span><span lang="EN-US"><a id="OWAAM086CB9A4A9D14DA1983B0113886AE6C6" href="mailto:Patricia.Foong@ricoh.com.my"><span lang="EN-ID" style="font-family:"Calibri",sans-serif;text-decoration:none">@'Patricia Foong'</span></a></span><span lang="EN-ID">, as
updated below<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-ID"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-US"><a href="https://haleon.service-now.com/now/nav/ui/classic/params/target/incident.do%3Fsys_id%3Ddaea71501b8846940066ddb2b24bcb33%26sysparm_record_list%3DnumberSTARTSWITHINC50758801%255esys_class_nameNOT%2BINsn_ot_incident%255eORDERBYDESCsys_created_on%26sysparm_record_row%3D1%26sysparm_record_rows%3D1%26sysparm_record_target%3Dincident%26sysparm_view%3DDefault%26sysparm_view_forced%3Dtrue"><span lang="EN-ID">INC50758801
| Incident | ServiceNow (service-now.com)</span></a></span><span lang="EN-ID"><o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-ID"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-ID" style="font-size:9.0pt;font-family:"Lato",sans-serif;color:#151920;background:white">The Printer have been replaced just now, please setting the printer to Haleon domain ASAP</span><span lang="EN-ID" style="font-size:9.0pt;font-family:"Lato",sans-serif;color:#151920"><br>
<span style="background:white">below New Ricoh S/N :</span><br>
<br>
<span style="background:white">- G586PB00952</span><br>
<span style="background:white">- G588P500970</span><br>
<span style="background:white">- G587P400661<o:p></o:p></span></span></p>
<p class="MsoNormal"><span lang="EN-ID" style="font-size:9.0pt;font-family:"Lato",sans-serif;color:#151920;background:white"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-ID" style="font-size:9.0pt;font-family:"Lato",sans-serif;color:#151920;background:white">Dear
</span><span lang="EN-US"><a id="OWAAM0DBC5E46539943C7A2576275ECF2569F" href="mailto:kalpana.x.lambert@haleon.com"><span lang="EN-ID" style="font-size:9.0pt;font-family:"Lato",sans-serif;text-decoration:none">@Kalpana Lambert - EW</span></a></span><span lang="EN-ID" style="font-size:9.0pt;font-family:"Lato",sans-serif;color:#151920;background:white">,
fyr<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-ID" style="font-size:9.0pt;font-family:"Lato",sans-serif;color:#151920;background:white"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-ID" style="font-size:9.0pt;font-family:"Lato",sans-serif;color:#151920;background:white">Regards, HARI.</span><span lang="EN-ID"><o:p></o:p></span></p>
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<p class="MsoNormal"><span lang="EN-US">Ricoh Europe Holdings PLC is a company registered in England, under company number 06273215, with a registered office at 20 Triton Street, London, NW1 3BF. The UK business of Ricoh Europe Holdings PLC is operated by:
(i) Ricoh Europe PLC, a company registered in England under company number 00720944, with a registered office at 20 Triton Street, London, NW1 3BF; (ii) Ricoh UK Limited, a company registered in England under company number 01271033, with a registered office
at Ricoh House, 800 Pavilion Drive, Northampton, NN4 7YL; and (iii) Ricoh Capital Limited, a company registered in England under company number 03001351, with a registered office at 20 Triton Street, London, NW1 3BF Please consider the environment before printing
this e-mail <o:p></o:p></span></p>
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This email is confidential. If you have received it in error, you are on notice of this status. Please notify us immediately by email and then delete this message from your system. Please do not copy it for any purpose or disclose its contents to any other
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