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<p class="MsoNormal"><span style="font-family:"Aptos",sans-serif">Dear Nigel,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Aptos",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Aptos",sans-serif">Here is the last unit device details :<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Aptos",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><u><span style="font-family:"Aptos",sans-serif">Host Name</span></u><span style="font-family:"Aptos",sans-serif">
<u>Existing Model</u> <u>Serial Number</u> <u>Loaner Model
</u> <u>Serial Number<o:p></o:p></u></span></p>
<p class="MsoNormal"><span style="font-family:"Aptos",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Aptos",sans-serif">PULMPF007 MP 301 W903PA00742 MP 305 G587P400661
<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Aptos",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Aptos",sans-serif">Thanks!<o:p></o:p></span></p>
<div>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><b><i><span style="font-family:"Times New Roman",serif;color:#3B9B4B;mso-ligatures:standardcontextual;mso-fareast-language:JA"><o:p> </o:p></span></i></b></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><b><i><span style="font-size:10.0pt;font-family:"Times New Roman",serif;color:black;mso-ligatures:standardcontextual;mso-fareast-language:JA">This email may reach you outside of
your office hours due to the time difference between our countries. Therefore, respond during your regular working hours. Instant reply is not expected.<o:p></o:p></span></i></b></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><b><i><span style="font-size:10.0pt;font-family:"Times New Roman",serif;color:black;mso-ligatures:standardcontextual;mso-fareast-language:JA"><o:p> </o:p></span></i></b></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-family:"Aptos",sans-serif"><img width="599" height="150" style="width:6.2395in;height:1.5625in" id="Picture_x0020_28" src="cid:image006.png@01DA60E9.CA669D60"></span><b><i><span style="font-size:10.0pt;font-family:"Times New Roman",serif;color:black;mso-ligatures:standardcontextual;mso-fareast-language:JA"><o:p></o:p></span></i></b></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><b><span style="font-family:"Times New Roman",serif;color:#3B9B4B;mso-ligatures:standardcontextual;mso-fareast-language:JA">Advance Leave Notice:
</span></b><b><span style="font-family:"Times New Roman",serif;color:#2F5496;mso-ligatures:standardcontextual;mso-fareast-language:JA"> 20<sup>th</sup> Feb (1<sup>st</sup> half)
<o:p></o:p></span></b></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><b><span style="font-family:"Times New Roman",serif;color:#3B9B4B;mso-ligatures:standardcontextual;mso-fareast-language:JA">Public Holiday: </span></b><b><span style="font-family:"Times New Roman",serif;color:#2F5496;mso-ligatures:standardcontextual;mso-fareast-language:JA">
Nil</span></b><b><span style="font-family:"Times New Roman",serif;color:#2F5496;mso-fareast-language:JA"><o:p></o:p></span></b></p>
<p class="MsoNormal" style="margin-bottom:6.0pt;text-autospace:none"><b><span style="font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">Thank you.</span></b><b><span style="font-size:10.0pt;font-family:"Times New Roman",serif;color:black;mso-ligatures:standardcontextual"><o:p></o:p></span></b></p>
<p class="MsoNormal" style="margin-bottom:6.0pt;text-autospace:none"><b><span style="font-size:10.0pt;font-family:"Times New Roman",serif;color:black;mso-ligatures:standardcontextual"><o:p> </o:p></span></b></p>
<p class="MsoNormal" style="margin-bottom:6.0pt;text-autospace:none"><b><span style="font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">Patricia Foong
</span></b><span style="font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual"><br>
Senior Global Account Coordinator<br>
Ricoh Global Services Greater Asia Pacific<br>
Business Operation Division<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-bottom:6.0pt;text-autospace:none"><span style="font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">Mobile Phone : +6016 410 4493<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-bottom:12.0pt;text-autospace:none"><u><span style="font-family:"Arial",sans-serif;color:#0070C0;mso-ligatures:standardcontextual"><a href="mailto:patricia.foong@ricoh.com.my"><span style="color:#0070C0">patricia.foong@ricoh.com.my</span></a></span></u><b><span style="color:#2F5496;mso-ligatures:standardcontextual"><o:p></o:p></span></b></p>
<p class="MsoNormal" style="margin-bottom:6.0pt;text-autospace:none"><b><span style="font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">RICOH (Malaysia) Sdn Bhd (10078-W)</span></b><span style="font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">
<o:p></o:p></span></p>
<p class="MsoNormal" style="text-autospace:none"><span style="font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">UG-D6, Level Upper Ground,<o:p></o:p></span></p>
<p class="MsoNormal" style="text-autospace:none"><span lang="DE" style="font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">Utropolis Suites 2, Jalan Kontraktor U1/14,<o:p></o:p></span></p>
<p class="MsoNormal" style="text-autospace:none"><span style="font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">40150 Shah Alam, Selangor,<o:p></o:p></span></p>
<p class="MsoNormal" style="text-autospace:none"><span style="font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">Malaysia.<o:p></o:p></span></p>
<p class="MsoNormal" style="line-height:105%"><span style="font-family:"Arial",sans-serif;color:#666666;mso-ligatures:standardcontextual"><o:p> </o:p></span></p>
<p class="MsoNormal" style="line-height:105%"><span style="font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">Service Hotline: 1300 88 8228<o:p></o:p></span></p>
<p class="MsoNormal" style="line-height:105%"><span style="font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">Website:</span><span style="font-family:"Arial",sans-serif;color:#666666;mso-ligatures:standardcontextual">
</span><span style="font-family:"Arial",sans-serif;color:black;mso-ligatures:standardcontextual"><a href="http://www.ricoh.com.my/"><span style="color:blue">www.ricoh.com.my</span></a><o:p></o:p></span></p>
<p class="MsoNormal" style="margin-bottom:6.0pt;text-autospace:none"><u><span style="font-family:"Arial",sans-serif;color:blue;mso-ligatures:standardcontextual"><o:p><span style="text-decoration:none"> </span></o:p></span></u></p>
<p class="MsoNormal" style="line-height:105%"><a href="https://www.ricoh.com.my/"><span style="font-family:"Aptos",sans-serif;color:black;text-decoration:none"><img border="0" width="600" height="184" style="width:6.25in;height:1.9166in" id="_x0000_i1052" src="cid:image007.jpg@01DA60E9.CA669D60"></span></a><span style="color:black;mso-ligatures:standardcontextual"><o:p></o:p></span></p>
<p class="MsoNormal" style="line-height:105%"><span style="font-family:"Aptos",sans-serif;color:black;mso-ligatures:standardcontextual"><o:p> </o:p></span></p>
<p class="MsoNormal"><i><span style="font-size:9.0pt;font-family:"Aptos",sans-serif;color:#3F621F;mso-ligatures:standardcontextual">This message together with any attachments is confidential and intended solely for the person or entity to whom it is addressed.
It contains information that is confidential and that may be legally privileged. If you are not the intended recipient (or if you have received this message in error), please notify the sender immediately by replying to this message and delete this e-mail
(and any other record of it) from your system. Please do not copy or use it for any purpose. Recipient is advised to check this email and any attachments for the presence of trojans or viruses. The company accepts no liability for any damage caused by any
virus transmitted by this email.<o:p></o:p></span></i></p>
</div>
<p class="MsoNormal"><span style="font-family:"Aptos",sans-serif"><o:p> </o:p></span></p>
<div>
<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in">
<p class="MsoNormal"><b>From:</b> #RES-Barcelona-Haleon <Haleon.support@ricoh.es>
<br>
<b>Sent:</b> Friday, February 16, 2024 2:56 PM<br>
<b>To:</b> Patricia Foong <Patricia.Foong@ricoh.com.my>; soenwono <soenwono@moderndatasolusi.com>; Irena Kniazielska <Irena.Kniazielska@ricoh-europe.com>; idris@moderndatasolusi.com; #RPO-haleon-imacd <haleon-imacd@ricoh-europe.com><br>
<b>Cc:</b> Reece Middleton <Reece.Middleton@ricoh-europe.com>; Justina Sim <Justina.Sim@ricoh.com.my>; Henry Sutanto <henry.sutanto@moderndatasolusi.com>; #RES-Barcelona-Haleon <Haleon.support@ricoh.es>; Erik Reinaldo <Erik@moderndatasolusi.com>; it.team@moderndatasolusi.com;
'Gilang' <gilang@moderndatasolusi.com>; helpdesk@moderndatasolusi.com; #RES-Barcelona-Haleon <Haleon.support@ricoh.es><br>
<b>Subject:</b> RE: INC50758801: Production and WH Ricoh Printers Problem at PUL FW: RITM50343698 : New printer or tech refresh.<o:p></o:p></p>
</div>
</div>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><span lang="EN-GB">Hi Patricia ,<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB"> Checking them now <o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB"><o:p> </o:p></span></p>
<div>
<p class="MsoNormal"><span lang="EN-GB" style="font-size:10.0pt;font-family:"Arial",sans-serif;color:black;mso-fareast-language:ES">Kind Regards<o:p></o:p></span></p>
<p class="MsoNormal"><b><span lang="EN-GB" style="font-size:10.0pt;font-family:"Arial",sans-serif;color:black;mso-fareast-language:ES"><o:p> </o:p></span></b></p>
<p class="MsoNormal"><b><span lang="EN-GB" style="font-size:10.0pt;font-family:"Arial",sans-serif;color:black;mso-fareast-language:ES"><o:p> </o:p></span></b></p>
<p class="MsoNormal"><b><span lang="EN-GB" style="font-size:10.0pt;font-family:"Arial",sans-serif;color:black;mso-fareast-language:ES">Nigel Forster</span></b><span lang="EN-GB" style="font-size:10.0pt;font-family:"Arial",sans-serif;color:black;mso-fareast-language:ES"><br>
</span><span lang="EN-GB" style="font-size:10.0pt;font-family:"Arial",sans-serif;mso-fareast-language:ES">Technical Support Specialist L2<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="font-size:10.0pt;font-family:"Arial",sans-serif;mso-fareast-language:ES">Global Solution Support Centre<span style="color:black"><br>
<b><br>
Ricoh Spain S.L.U.</b><br>
</span><u><span style="color:blue"><br>
</span></u></span><a href="http://www.ricoh.es/"><span lang="EN-GB" style="font-size:10.0pt;font-family:"Arial",sans-serif;color:blue;mso-fareast-language:ES;text-decoration:none"><img border="0" width="88" height="31" style="width:.9166in;height:.3229in" id="Picture_x0020_23" src="cid:image010.png@01DA60E9.CA669D60"></span></a><span lang="EN-GB" style="font-size:10.0pt;font-family:"Arial",sans-serif;color:black;mso-fareast-language:ES"><br>
</span><u><span lang="EN-GB" style="color:blue;mso-fareast-language:ES"><br>
</span></u><span lang="ES" style="mso-fareast-language:ES"><a href="http://www.facebook.com/ricohspain"><span lang="EN-GB" style="color:blue;text-decoration:none"><img border="0" width="24" height="24" style="width:.25in;height:.25in" id="Picture_x0020_24" src="cid:image011.png@01DA60E9.CA669D60"></span><span lang="EN-GB" style="color:blue"> </span></a></span><span lang="EN-GB" style="color:black;mso-fareast-language:ES"> </span><span lang="ES" style="mso-fareast-language:ES"><a href="http://www.twitter.com/ricohspain"><span lang="EN-GB" style="color:black;text-decoration:none"><img border="0" width="24" height="24" style="width:.25in;height:.25in" id="Picture_x0020_25" src="cid:image012.png@01DA60E9.CA669D60"></span><span lang="EN-GB" style="color:black"> </span></a></span><span lang="EN-GB" style="color:black;mso-fareast-language:ES"> </span><span lang="ES" style="mso-fareast-language:ES"><a href="http://www.youtube.com/ricohspain"><span lang="EN-GB" style="color:black;text-decoration:none"><img border="0" width="24" height="24" style="width:.25in;height:.25in" id="Picture_x0020_26" src="cid:image013.png@01DA60E9.CA669D60"></span><span lang="EN-GB" style="color:black"> </span></a></span><span lang="EN-GB" style="color:black;mso-fareast-language:ES"> </span><span lang="ES" style="mso-fareast-language:ES"><a href="http://www.linkedin.com/company/ricoh-espana-slu"><span lang="EN-GB" style="color:black;text-decoration:none"><img border="0" width="24" height="24" style="width:.25in;height:.25in" id="Picture_x0020_27" src="cid:image014.png@01DA60E9.CA669D60"></span><span lang="EN-GB" style="color:black"> </span></a></span><span lang="EN-GB" style="mso-fareast-language:ES"><o:p></o:p></span></p>
</div>
<p class="MsoNormal"><span lang="EN-GB"><o:p> </o:p></span></p>
<div>
<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in">
<p class="MsoNormal"><b>From:</b> Patricia Foong <<a href="mailto:Patricia.Foong@ricoh.com.my">Patricia.Foong@ricoh.com.my</a>>
<br>
<b>Sent:</b> Friday, February 16, 2024 6:54 AM<br>
<b>To:</b> soenwono <<a href="mailto:soenwono@moderndatasolusi.com">soenwono@moderndatasolusi.com</a>>; Irena Kniazielska <<a href="mailto:Irena.Kniazielska@ricoh-europe.com">Irena.Kniazielska@ricoh-europe.com</a>>;
<a href="mailto:idris@moderndatasolusi.com">idris@moderndatasolusi.com</a>; #RES-Barcelona-Haleon <<a href="mailto:Haleon.support@ricoh.es">Haleon.support@ricoh.es</a>>; #RPO-haleon-imacd <<a href="mailto:haleon-imacd@ricoh-europe.com">haleon-imacd@ricoh-europe.com</a>><br>
<b>Cc:</b> Reece Middleton <<a href="mailto:Reece.Middleton@ricoh-europe.com">Reece.Middleton@ricoh-europe.com</a>>; Justina Sim <<a href="mailto:Justina.sim@ricoh.com.my">Justina.sim@ricoh.com.my</a>>; Henry Sutanto <<a href="mailto:henry.sutanto@moderndatasolusi.com">henry.sutanto@moderndatasolusi.com</a>>;
Erik Reinaldo <<a href="mailto:Erik@moderndatasolusi.com">Erik@moderndatasolusi.com</a>>;
<a href="mailto:it.team@moderndatasolusi.com">it.team@moderndatasolusi.com</a>; 'Gilang' <<a href="mailto:gilang@moderndatasolusi.com">gilang@moderndatasolusi.com</a>>;
<a href="mailto:helpdesk@moderndatasolusi.com">helpdesk@moderndatasolusi.com</a><br>
<b>Subject:</b> RE: INC50758801: Production and WH Ricoh Printers Problem at PUL FW: RITM50343698 : New printer or tech refresh.<o:p></o:p></p>
</div>
</div>
<p class="MsoNormal"><span lang="EN-GB"><o:p> </o:p></span></p>
<div style="border:solid #FFCACA 1.0pt;padding:12.0pt 12.0pt 12.0pt 12.0pt">
<p style="background:#FFCACA"><span style="font-size:10.0pt;color:black">This message was sent from an external source. Please be careful opening attachments/links or replying to sources you don’t know.</span><o:p></o:p></p>
</div>
<div>
<p class="MsoNormal"><span style="font-family:"Aptos",sans-serif">Dear GSSC team, good day.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Aptos",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Aptos",sans-serif">Please be informed our partner has completed the configuration of the 3 units of loaner and can you try to push SLNX now for the 2 units first and the remaining one will share later.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Aptos",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Aptos",sans-serif">Below is the device details and do let us know if there is additional information needed :
<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Aptos",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Aptos",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><u><span style="font-family:"Aptos",sans-serif">Host Name</span></u><span style="font-family:"Aptos",sans-serif">
<u>Existing Model</u> <u>Serial Number</u> <u>Loaner Model
</u> <u>Serial Number<o:p></o:p></u></span></p>
<p class="MsoNormal"><span style="font-family:"Aptos",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Aptos",sans-serif">PULMFP005 MP 301 W903PA00738 MP 305 G588P500970<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Aptos",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Aptos",sans-serif">PULMFP006 MP 301 W903PA00741 MP 305 G586PB00952<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Aptos",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Aptos",sans-serif">PULMPF007 TBA
<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Aptos",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Aptos",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Aptos",sans-serif">Do revert if there is any issue, thanks.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Aptos",sans-serif"><o:p> </o:p></span></p>
<div>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><b><i><span style="font-family:"Times New Roman",serif;color:#3B9B4B;mso-ligatures:standardcontextual;mso-fareast-language:JA"><o:p> </o:p></span></i></b></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><b><i><span style="font-size:10.0pt;font-family:"Times New Roman",serif;color:black;mso-ligatures:standardcontextual;mso-fareast-language:JA">This email may reach you outside of
your office hours due to the time difference between our countries. Therefore, respond during your regular working hours. Instant reply is not expected.<o:p></o:p></span></i></b></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><b><i><span style="font-size:10.0pt;font-family:"Times New Roman",serif;color:black;mso-ligatures:standardcontextual;mso-fareast-language:JA"><o:p> </o:p></span></i></b></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-family:"Aptos",sans-serif"><img border="0" width="599" height="150" style="width:6.2395in;height:1.5625in" id="_x0000_i1046" src="cid:image006.png@01DA60E9.CA669D60"></span><b><i><span style="font-size:10.0pt;font-family:"Times New Roman",serif;color:black;mso-ligatures:standardcontextual;mso-fareast-language:JA"><o:p></o:p></span></i></b></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><b><span style="font-family:"Times New Roman",serif;color:#3B9B4B;mso-ligatures:standardcontextual;mso-fareast-language:JA">Advance Leave Notice:
</span></b><b><span style="font-family:"Times New Roman",serif;color:#2F5496;mso-ligatures:standardcontextual;mso-fareast-language:JA"> 20<sup>th</sup> Feb (1<sup>st</sup> half)
<o:p></o:p></span></b></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><b><span style="font-family:"Times New Roman",serif;color:#3B9B4B;mso-ligatures:standardcontextual;mso-fareast-language:JA">Public Holiday: </span></b><b><span style="font-family:"Times New Roman",serif;color:#2F5496;mso-ligatures:standardcontextual;mso-fareast-language:JA">
Nil</span></b><b><span style="font-family:"Times New Roman",serif;color:#2F5496;mso-fareast-language:JA"><o:p></o:p></span></b></p>
<p class="MsoNormal" style="margin-bottom:6.0pt;text-autospace:none"><b><span style="font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">Thank you.</span></b><b><span style="font-size:10.0pt;font-family:"Times New Roman",serif;color:black;mso-ligatures:standardcontextual"><o:p></o:p></span></b></p>
<p class="MsoNormal" style="margin-bottom:6.0pt;text-autospace:none"><b><span style="font-size:10.0pt;font-family:"Times New Roman",serif;color:black;mso-ligatures:standardcontextual"><o:p> </o:p></span></b></p>
<p class="MsoNormal" style="margin-bottom:6.0pt;text-autospace:none"><b><span style="font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">Patricia Foong
</span></b><span style="font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual"><br>
Senior Global Account Coordinator<br>
Ricoh Global Services Greater Asia Pacific<br>
Business Operation Division<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-bottom:6.0pt;text-autospace:none"><span style="font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">Mobile Phone : +6016 410 4493<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-bottom:12.0pt;text-autospace:none"><u><span style="font-family:"Arial",sans-serif;color:#0070C0;mso-ligatures:standardcontextual"><a href="mailto:patricia.foong@ricoh.com.my"><span style="color:#0070C0">patricia.foong@ricoh.com.my</span></a></span></u><b><span style="color:#2F5496;mso-ligatures:standardcontextual"><o:p></o:p></span></b></p>
<p class="MsoNormal" style="margin-bottom:6.0pt;text-autospace:none"><b><span style="font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">RICOH (Malaysia) Sdn Bhd (10078-W)</span></b><span style="font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">
<o:p></o:p></span></p>
<p class="MsoNormal" style="text-autospace:none"><span style="font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">UG-D6, Level Upper Ground,<o:p></o:p></span></p>
<p class="MsoNormal" style="text-autospace:none"><span lang="DE" style="font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">Utropolis Suites 2, Jalan Kontraktor U1/14,<o:p></o:p></span></p>
<p class="MsoNormal" style="text-autospace:none"><span style="font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">40150 Shah Alam, Selangor,<o:p></o:p></span></p>
<p class="MsoNormal" style="text-autospace:none"><span style="font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">Malaysia.<o:p></o:p></span></p>
<p class="MsoNormal" style="line-height:105%"><span style="font-family:"Arial",sans-serif;color:#666666;mso-ligatures:standardcontextual"><o:p> </o:p></span></p>
<p class="MsoNormal" style="line-height:105%"><span style="font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">Service Hotline: 1300 88 8228<o:p></o:p></span></p>
<p class="MsoNormal" style="line-height:105%"><span style="font-family:"Arial",sans-serif;color:#002060;mso-ligatures:standardcontextual">Website:</span><span style="font-family:"Arial",sans-serif;color:#666666;mso-ligatures:standardcontextual">
</span><span style="font-family:"Arial",sans-serif;color:black;mso-ligatures:standardcontextual"><a href="http://www.ricoh.com.my/"><span style="color:blue">www.ricoh.com.my</span></a><o:p></o:p></span></p>
<p class="MsoNormal" style="margin-bottom:6.0pt;text-autospace:none"><u><span style="font-family:"Arial",sans-serif;color:blue;mso-ligatures:standardcontextual"><o:p><span style="text-decoration:none"> </span></o:p></span></u></p>
<p class="MsoNormal" style="line-height:105%"><a href="https://www.ricoh.com.my/"><span style="font-family:"Aptos",sans-serif;color:black;text-decoration:none"><img border="0" width="600" height="184" style="width:6.25in;height:1.9166in" id="_x0000_i1045" src="cid:image007.jpg@01DA60E9.CA669D60"></span></a><span style="color:black;mso-ligatures:standardcontextual"><o:p></o:p></span></p>
<p class="MsoNormal" style="line-height:105%"><span style="font-family:"Aptos",sans-serif;color:black;mso-ligatures:standardcontextual"><o:p> </o:p></span></p>
<p class="MsoNormal"><i><span style="font-size:9.0pt;font-family:"Aptos",sans-serif;color:#3F621F;mso-ligatures:standardcontextual">This message together with any attachments is confidential and intended solely for the person or entity to whom it is addressed.
It contains information that is confidential and that may be legally privileged. If you are not the intended recipient (or if you have received this message in error), please notify the sender immediately by replying to this message and delete this e-mail
(and any other record of it) from your system. Please do not copy or use it for any purpose. Recipient is advised to check this email and any attachments for the presence of trojans or viruses. The company accepts no liability for any damage caused by any
virus transmitted by this email.<o:p></o:p></span></i></p>
</div>
<p class="MsoNormal"><span style="font-family:"Aptos",sans-serif"><o:p> </o:p></span></p>
<div>
<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in">
<p class="MsoNormal"><b>From:</b> Soenwono <<a href="mailto:soenwono@moderndatasolusi.com">soenwono@moderndatasolusi.com</a>>
<br>
<b>Sent:</b> Thursday, February 15, 2024 11:56 PM<br>
<b>To:</b> Irena Kniazielska <<a href="mailto:Irena.Kniazielska@ricoh-europe.com">Irena.Kniazielska@ricoh-europe.com</a>>;
<a href="mailto:idris@moderndatasolusi.com">idris@moderndatasolusi.com</a>; '#RES-Barcelona-Haleon' <<a href="mailto:Haleon.support@ricoh.es">Haleon.support@ricoh.es</a>><br>
<b>Cc:</b> Reece Middleton <<a href="mailto:Reece.Middleton@ricoh-europe.com">Reece.Middleton@ricoh-europe.com</a>>; Patricia Foong <<a href="mailto:Patricia.Foong@ricoh.com.my">Patricia.Foong@ricoh.com.my</a>>; Justina Sim <<a href="mailto:Justina.Sim@ricoh.com.my">Justina.Sim@ricoh.com.my</a>>;
Henry Sutanto <<a href="mailto:henry.sutanto@moderndatasolusi.com">henry.sutanto@moderndatasolusi.com</a>>; Erik Reinaldo <<a href="mailto:Erik@moderndatasolusi.com">Erik@moderndatasolusi.com</a>>;
<a href="mailto:it.team@moderndatasolusi.com">it.team@moderndatasolusi.com</a>; 'Gilang' <<a href="mailto:gilang@moderndatasolusi.com">gilang@moderndatasolusi.com</a>>;
<a href="mailto:helpdesk@moderndatasolusi.com">helpdesk@moderndatasolusi.com</a><br>
<b>Subject:</b> RE: INC50758801: Production and WH Ricoh Printers Problem at PUL FW: RITM50343698 : New printer or tech refresh.<o:p></o:p></p>
</div>
</div>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><b><u>Hi Irena,<o:p></o:p></u></b></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Yes they are configuring the device but not complete yet. it is in “erase memory” step. And it takes 4 hours to complete. After complete tomorrow at 06.00 local time they will come back and continue the rest of the setting.
<o:p></o:p></p>
<p class="MsoNormal"><img border="0" width="622" height="161" style="width:6.4791in;height:1.677in" id="Picture_x0020_21" src="cid:image015.jpg@01DA60E9.CA669D60"><o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Also kindly advise the username & password please<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Thank you <o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<div>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Tahoma",sans-serif">Regards,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Tahoma",sans-serif">Soenwono Suprapto | GMA & Direct Dept Head<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Tahoma",sans-serif">T: +62 21-27937489<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Tahoma",sans-serif">F: +62 21-27937486<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Tahoma",sans-serif">M: +62-87771697791<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Tahoma",sans-serif"><a href="http://www.moderndatasolusi.com/"><span style="color:blue">www.moderndatasolusi.com</span></a><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Tahoma",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><b><u><span style="font-size:10.0pt;font-family:"Tahoma",sans-serif">PT MODERN DATA SOLUSI
<o:p></o:p></span></u></b></p>
<p class="MsoNormal"><a href="https://goo.gl/maps/ta17fqnTWbL2"><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:black;background:white;text-decoration:none">JL. Sultan Iskandar Muda No. 29, Kebayoran Lama Utara, Kebayoran Lama - Jakarta Selatan
12240</span></a><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:#222222;background:white"><o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB"><img border="0" width="195" height="84" style="width:2.0312in;height:.875in" id="Picture_x0020_19" src="cid:image016.png@01DA60E9.CA669D60"></span><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:#222222;background:white"><o:p></o:p></span></p>
</div>
<p class="MsoNormal"><o:p> </o:p></p>
<div>
<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in">
<p class="MsoNormal"><b>From:</b> Irena Kniazielska <<a href="mailto:Irena.Kniazielska@ricoh-europe.com">Irena.Kniazielska@ricoh-europe.com</a>>
<br>
<b>Sent:</b> 15 February 2024 22:14<br>
<b>To:</b> soenwono <<a href="mailto:soenwono@moderndatasolusi.com">soenwono@moderndatasolusi.com</a>>;
<a href="mailto:idris@moderndatasolusi.com">idris@moderndatasolusi.com</a>; #RES-Barcelona-Haleon <<a href="mailto:Haleon.support@ricoh.es">Haleon.support@ricoh.es</a>><br>
<b>Cc:</b> Reece Middleton <<a href="mailto:Reece.Middleton@ricoh-europe.com">Reece.Middleton@ricoh-europe.com</a>>; Patricia Foong Swee See <<a href="mailto:Patricia.Foong@ricoh.com.my">Patricia.Foong@ricoh.com.my</a>>; Justina Sim <<a href="mailto:Justina.sim@ricoh.com.my">Justina.sim@ricoh.com.my</a>>;
<a href="mailto:henry.sutanto@moderndatasolusi.com">henry.sutanto@moderndatasolusi.com</a>; erik@moderndatasolusi. com <<a href="mailto:erik@moderndatasolusi.com">erik@moderndatasolusi.com</a>>;
<a href="mailto:it.team@moderndatasolusi.com">it.team@moderndatasolusi.com</a>; 'Gilang' <<a href="mailto:gilang@moderndatasolusi.com">gilang@moderndatasolusi.com</a>>;
<a href="mailto:helpdesk@moderndatasolusi.com">helpdesk@moderndatasolusi.com</a><br>
<b>Subject:</b> RE: INC50758801: Production and WH Ricoh Printers Problem at PUL FW: RITM50343698 : New printer or tech refresh.<o:p></o:p></p>
</div>
</div>
<p class="MsoNormal"><span lang="EN-ID"><o:p> </o:p></span></p>
<p align="center" style="margin:5.0pt;text-align:center"><span style="color:black">Internal<o:p></o:p></span></p>
<p class="MsoNormal"><o:p> </o:p></p>
<div>
<p class="MsoNormal">Hi Sun Sun, <o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Just to clarify, so they have been configured already and now is just to push SLNX?
<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Please confirm<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<div>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;vertical-align:baseline">
<span style="mso-ligatures:standardcontextual;mso-fareast-language:PL">Kind regards,</span><span style="mso-fareast-language:PL"><o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;vertical-align:baseline">
<b><span lang="EN-GB" style="font-family:"Arial",sans-serif;color:black;mso-ligatures:standardcontextual">Irena Kniazielska</span></b><span lang="EN-GB" style="font-family:"Arial",sans-serif;mso-ligatures:standardcontextual"><br>
<span style="color:black">Global Accounts Coordinator</span><br>
<b><span style="color:black">Ricoh Business Services Polska Sp. z o.o.</span></b><br>
<span style="color:black">Olivia Business Centre</span><br>
<span style="color:black">Al. Grunwaldzka 472C</span><br>
<span style="color:black">80-309</span> Gdansk<br>
<span style="color:black">Poland</span><u><span style="color:blue"><br>
</span><span style="color:#4472C4">irena.kniazielska</span></u></span><span lang="PL" style="font-family:"Arial",sans-serif;color:#4472C4;mso-ligatures:standardcontextual"><a href="mailto:Name.surname@ricoh-europe.com" target="_blank"><span lang="EN-GB" style="color:#4472C4">@ricoh-europe.com</span></a></span><span lang="EN-GB" style="font-family:"Arial",sans-serif;color:#4472C4;mso-ligatures:standardcontextual"><br>
<u><a href="http://www.ricoh-europe.com/"><span style="color:#4472C4">www.ricoh-europe.com</span></a></u></span><span lang="EN-GB" style="font-size:10.0pt;font-family:"Arial",sans-serif;mso-ligatures:standardcontextual"><o:p></o:p></span></p>
<p class="MsoNormal" style="margin-bottom:6.0pt"><b><span lang="EN-GB" style="font-family:"Book Antiqua",serif;color:#C00000;mso-ligatures:standardcontextual">Annual leave planned:</span></b><span lang="EN-GB" style="font-family:"Book Antiqua",serif;color:#C00000;mso-ligatures:standardcontextual">
</span><b><span style="font-size:9.0pt;font-family:"Arial",sans-serif;color:#00B050;mso-ligatures:standardcontextual"><o:p></o:p></span></b></p>
<p class="MsoNormal"><b><span style="font-size:10.5pt;font-family:"Century",serif;color:red;mso-ligatures:standardcontextual;mso-fareast-language:PL"><o:p> </o:p></span></b></p>
<p class="MsoNormal" style="text-autospace:none"><a href="http://www.ricoh-europe.com/"><span lang="EN-GB" style="font-family:"Arial",sans-serif;color:blue;text-decoration:none"><img border="0" width="88" height="31" style="width:.9166in;height:.3229in" id="Picture_x0020_15" src="cid:image010.png@01DA60E9.CA669D60"></span></a><b><span lang="EN-GB" style="font-family:"Arial",sans-serif;mso-ligatures:standardcontextual"><o:p></o:p></span></b></p>
<p class="MsoNormal"><span lang="EN-GB" style="mso-ligatures:standardcontextual"><o:p> </o:p></span></p>
<p class="MsoNormal"><a href="http://www.facebook.com/ricoheurope"><span lang="EN-GB" style="font-family:"Arial",sans-serif;color:blue;text-decoration:none"><img border="0" width="24" height="24" style="width:.25in;height:.25in" id="Picture_x0020_16" src="cid:image011.png@01DA60E9.CA669D60"></span></a><span lang="EN-GB" style="font-family:"Arial",sans-serif;color:black;mso-ligatures:standardcontextual"> <a href="http://www.twitter.com/ricoheurope"><span style="color:black;mso-ligatures:none;text-decoration:none"><img border="0" width="24" height="24" style="width:.25in;height:.25in" id="Picture_x0020_17" src="cid:image012.png@01DA60E9.CA669D60"></span><span style="color:black"> </span></a> <a href="http://www.youtube.com/ricoheurope"><span style="color:black;mso-ligatures:none;text-decoration:none"><img border="0" width="24" height="24" style="width:.25in;height:.25in" id="Picture_x0020_18" src="cid:image013.png@01DA60E9.CA669D60"></span><span style="color:black"> </span></a> </span><span lang="EN-GB" style="font-size:10.0pt;font-family:"Arial",sans-serif;color:black;mso-ligatures:standardcontextual"><o:p></o:p></span></p>
</div>
<p class="MsoNormal"><o:p> </o:p></p>
<div>
<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in">
<p class="MsoNormal"><b>From:</b> Soenwono <<a href="mailto:soenwono@moderndatasolusi.com">soenwono@moderndatasolusi.com</a>>
<br>
<b>Sent:</b> Thursday, February 15, 2024 4:08 PM<br>
<b>To:</b> Irena Kniazielska <<a href="mailto:Irena.Kniazielska@ricoh-europe.com">Irena.Kniazielska@ricoh-europe.com</a>>;
<a href="mailto:idris@moderndatasolusi.com">idris@moderndatasolusi.com</a>; #RES-Barcelona-Haleon <<a href="mailto:Haleon.support@ricoh.es">Haleon.support@ricoh.es</a>><br>
<b>Cc:</b> Reece Middleton <<a href="mailto:Reece.Middleton@ricoh-europe.com">Reece.Middleton@ricoh-europe.com</a>>; Patricia Foong Swee See <<a href="mailto:Patricia.Foong@ricoh.com.my">Patricia.Foong@ricoh.com.my</a>>; Justina Sim <<a href="mailto:Justina.sim@ricoh.com.my">Justina.sim@ricoh.com.my</a>>;
<a href="mailto:henry.sutanto@moderndatasolusi.com">henry.sutanto@moderndatasolusi.com</a>; erik@moderndatasolusi. com <<a href="mailto:erik@moderndatasolusi.com">erik@moderndatasolusi.com</a>>;
<a href="mailto:it.team@moderndatasolusi.com">it.team@moderndatasolusi.com</a>; 'Gilang' <<a href="mailto:gilang@moderndatasolusi.com">gilang@moderndatasolusi.com</a>>;
<a href="mailto:helpdesk@moderndatasolusi.com">helpdesk@moderndatasolusi.com</a><br>
<b>Subject:</b> RE: INC50758801: Production and WH Ricoh Printers Problem at PUL FW: RITM50343698 : New printer or tech refresh.<o:p></o:p></p>
</div>
</div>
<p class="MsoNormal"><o:p> </o:p></p>
<div style="border:solid #FFCACA 1.0pt;padding:12.0pt 12.0pt 12.0pt 12.0pt">
<p style="background:#FFCACA"><span lang="EN-ID" style="font-size:10.0pt;color:black">This message was sent from an external source. Please be careful opening attachments/links or replying to sources you don’t know.</span><span lang="EN-ID"><o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><b><u>Hi Irena & GSSC team,<o:p></o:p></u></b></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Tahoma",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal">Update from my engineer team is they have install 3 loaner units following instruction inside the buildbook. Now it is in erase memory step and will takes around 4 hours to complete. My team has left haleon site and will
<span style="font-size:10.0pt;font-family:"Tahoma",sans-serif">c</span>ontinue tomorrow morning 6 am lo<span style="font-size:10.0pt;font-family:"Tahoma",sans-serif">c</span>al time.
<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Please have your GSSC team to stand by tomorrow. <o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Thank you. <b><u><o:p></o:p></u></b></p>
<p class="MsoNormal"><o:p> </o:p></p>
<div>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Tahoma",sans-serif">Regards,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Tahoma",sans-serif">Soenwono Suprapto | GMA & Direct Dept Head<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Tahoma",sans-serif">T: +62 21-27937489<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Tahoma",sans-serif">F: +62 21-27937486<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Tahoma",sans-serif">M: +62-87771697791<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Tahoma",sans-serif"><a href="http://www.moderndatasolusi.com/"><span style="color:blue">www.moderndatasolusi.com</span></a><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Tahoma",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><b><u><span style="font-size:10.0pt;font-family:"Tahoma",sans-serif">PT MODERN DATA SOLUSI
<o:p></o:p></span></u></b></p>
<p class="MsoNormal"><a href="https://goo.gl/maps/ta17fqnTWbL2"><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:black;background:white;text-decoration:none">JL. Sultan Iskandar Muda No. 29, Kebayoran Lama Utara, Kebayoran Lama - Jakarta Selatan
12240</span></a><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:#222222;background:white"><o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB"><img border="0" width="195" height="84" style="width:2.0312in;height:.875in" id="Picture_x0020_14" src="cid:image016.png@01DA60E9.CA669D60"></span><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:#222222;background:white"><o:p></o:p></span></p>
</div>
<p class="MsoNormal"><o:p> </o:p></p>
<div>
<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in">
<p class="MsoNormal"><b>From:</b> Soenwono <<a href="mailto:soenwono@moderndatasolusi.com">soenwono@moderndatasolusi.com</a>>
<br>
<b>Sent:</b> 15 February 2024 17:22<br>
<b>To:</b> 'Irena Kniazielska' <<a href="mailto:Irena.Kniazielska@ricoh-europe.com">Irena.Kniazielska@ricoh-europe.com</a>>; 'idris@moderndatasolusi.com' <<a href="mailto:idris@moderndatasolusi.com">idris@moderndatasolusi.com</a>>; '#RES-Barcelona-Haleon' <<a href="mailto:Haleon.support@ricoh.es">Haleon.support@ricoh.es</a>><br>
<b>Cc:</b> 'Reece Middleton' <<a href="mailto:Reece.Middleton@ricoh-europe.com">Reece.Middleton@ricoh-europe.com</a>>; 'Patricia Foong Swee See' <<a href="mailto:Patricia.Foong@ricoh.com.my">Patricia.Foong@ricoh.com.my</a>>; 'Justina Sim' <<a href="mailto:Justina.sim@ricoh.com.my">Justina.sim@ricoh.com.my</a>>;
'henry.sutanto@moderndatasolusi.com' <<a href="mailto:henry.sutanto@moderndatasolusi.com">henry.sutanto@moderndatasolusi.com</a>>; erik@moderndatasolusi. com (<a href="mailto:erik@moderndatasolusi.com">erik@moderndatasolusi.com</a>) <<a href="mailto:erik@moderndatasolusi.com">erik@moderndatasolusi.com</a>>;
'it.team@moderndatasolusi.com' <<a href="mailto:it.team@moderndatasolusi.com">it.team@moderndatasolusi.com</a>>; 'Gilang' <<a href="mailto:gilang@moderndatasolusi.com">gilang@moderndatasolusi.com</a>>; 'helpdesk@moderndatasolusi.com' <<a href="mailto:helpdesk@moderndatasolusi.com">helpdesk@moderndatasolusi.com</a>><br>
<b>Subject:</b> RE: INC50758801: Production and WH Ricoh Printers Problem at PUL FW: RITM50343698 : New printer or tech refresh.<o:p></o:p></p>
</div>
</div>
<p class="MsoNormal"><span lang="EN-ID"><o:p> </o:p></span></p>
<p class="MsoNormal"><b><u>Hi Irena & GSSC team,<o:p></o:p></u></b></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Noted. sorry for this delay. I already checked and confirm the engineer will visit HALEON Pulogadung today. they will arrive around 6 pm Jakarta time.
<o:p></o:p></p>
<p class="MsoNormal">Because its already late and time is very short, my team will maximize to install 1 unit and continue the rest tomorrow.
<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Thank you.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<div>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Tahoma",sans-serif">Regards,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Tahoma",sans-serif">Soenwono Suprapto | GMA & Direct Dept Head<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Tahoma",sans-serif">T: +62 21-27937489<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Tahoma",sans-serif">F: +62 21-27937486<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Tahoma",sans-serif">M: +62-87771697791<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Tahoma",sans-serif"><a href="http://www.moderndatasolusi.com/"><span style="color:blue">www.moderndatasolusi.com</span></a><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Tahoma",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><b><u><span style="font-size:10.0pt;font-family:"Tahoma",sans-serif">PT MODERN DATA SOLUSI
<o:p></o:p></span></u></b></p>
<p class="MsoNormal"><a href="https://goo.gl/maps/ta17fqnTWbL2"><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:black;background:white;text-decoration:none">JL. Sultan Iskandar Muda No. 29, Kebayoran Lama Utara, Kebayoran Lama - Jakarta Selatan
12240</span></a><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:#222222;background:white"><o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB"><img border="0" width="195" height="84" style="width:2.0312in;height:.875in" id="Picture_x0020_13" src="cid:image016.png@01DA60E9.CA669D60"></span><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:#222222;background:white"><o:p></o:p></span></p>
</div>
<p class="MsoNormal"><o:p> </o:p></p>
<div>
<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in">
<p class="MsoNormal"><b>From:</b> Irena Kniazielska <<a href="mailto:Irena.Kniazielska@ricoh-europe.com">Irena.Kniazielska@ricoh-europe.com</a>>
<br>
<b>Sent:</b> 13 February 2024 21:06<br>
<b>To:</b> soenwono <<a href="mailto:soenwono@moderndatasolusi.com">soenwono@moderndatasolusi.com</a>>; 'idris@moderndatasolusi.com' <<a href="mailto:idris@moderndatasolusi.com">idris@moderndatasolusi.com</a>>; #RES-Barcelona-Haleon <<a href="mailto:Haleon.support@ricoh.es">Haleon.support@ricoh.es</a>><br>
<b>Cc:</b> Reece Middleton <<a href="mailto:Reece.Middleton@ricoh-europe.com">Reece.Middleton@ricoh-europe.com</a>>; Patricia Foong Swee See <<a href="mailto:Patricia.Foong@ricoh.com.my">Patricia.Foong@ricoh.com.my</a>>; Justina Sim <<a href="mailto:Justina.sim@ricoh.com.my">Justina.sim@ricoh.com.my</a>>;
<a href="mailto:henry.sutanto@moderndatasolusi.com">henry.sutanto@moderndatasolusi.com</a><br>
<b>Subject:</b> RE: INC50758801: Production and WH Ricoh Printers Problem at PUL FW: RITM50343698 : New printer or tech refresh.<o:p></o:p></p>
</div>
</div>
<p class="MsoNormal"><span lang="EN-ID"><o:p> </o:p></span></p>
<p align="center" style="margin:5.0pt;text-align:center"><span style="color:black">Internal<o:p></o:p></span></p>
<p class="MsoNormal"><o:p> </o:p></p>
<div>
<p class="MsoNormal">Hi <a id="OWAAM80EE1EE4564041F7972FD25F1B05A008" href="mailto:Haleon.support@ricoh.es">
<span style="font-family:"Calibri",sans-serif;text-decoration:none">@#RES-Barcelona-Haleon</span></a>,
<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Please see below. Installation of 3 loaner devices is planned on Thursday, 15/02/2024 in Indonesia. Unfortunately, I don’t know the time that this will happen.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Below are SN:<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><span lang="EN-ID" style="font-size:9.0pt;font-family:"Lato",sans-serif;color:#151920;background:white">- G586PB00952</span><span lang="EN-ID" style="font-size:9.0pt;font-family:"Lato",sans-serif;color:#151920"><br>
<span style="background:white">- G588P500970</span><br>
<span style="background:white">- G587P400661<o:p></o:p></span></span></p>
<p class="MsoNormal"><span lang="EN-ID" style="font-size:9.0pt;font-family:"Lato",sans-serif;color:#151920;background:white"><o:p> </o:p></span></p>
<p class="MsoNormal">They will replace : PULMFP004: IP 10.237.196.212, PULMFP005: IP 10.237.196.213 & PULMFP007: IP 10.237.196.214.
<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><a id="OWAAMFDE05BF811AD4CA3B62B808BB5445FE7" href="mailto:soenwono@moderndatasolusi.com"><span style="font-family:"Calibri",sans-serif;text-decoration:none">@soenwono</span></a>, please ensure the technician follows the attached Build
Book and once device is configured contact GSSC on <a href="mailto:haleon.support@ricoh.es">
haleon.support@ricoh.es</a> to push slnx. Please note the technician cannot leave the site until confirmed all is working well.
<o:p></o:p></p>
<p class="MsoNormal">Haleon labels were already sent previously by Patricia. Please ensure they are attached to devices.
<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<div>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;vertical-align:baseline">
<span style="mso-ligatures:standardcontextual;mso-fareast-language:PL">Kind regards,</span><span style="mso-fareast-language:PL"><o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;vertical-align:baseline">
<b><span lang="EN-GB" style="font-family:"Arial",sans-serif;color:black;mso-ligatures:standardcontextual">Irena Kniazielska</span></b><span lang="EN-GB" style="font-family:"Arial",sans-serif;mso-ligatures:standardcontextual"><br>
<span style="color:black">Global Accounts Coordinator</span><br>
<b><span style="color:black">Ricoh Business Services Polska Sp. z o.o.</span></b><br>
<span style="color:black">Olivia Business Centre</span><br>
<span style="color:black">Al. Grunwaldzka 472C</span><br>
<span style="color:black">80-309</span> Gdansk<br>
<span style="color:black">Poland</span><u><span style="color:blue"><br>
</span><span style="color:#4472C4">irena.kniazielska</span></u></span><a href="mailto:Name.surname@ricoh-europe.com" target="_blank"><span lang="EN-GB" style="font-family:"Arial",sans-serif;color:#4472C4;mso-ligatures:standardcontextual">@ricoh-europe.com</span></a><span lang="EN-GB" style="font-family:"Arial",sans-serif;color:#4472C4;mso-ligatures:standardcontextual"><br>
</span><a href="http://www.ricoh-europe.com/"><span lang="EN-GB" style="font-family:"Arial",sans-serif;color:#4472C4;mso-ligatures:standardcontextual">www.ricoh-europe.com</span></a><span lang="EN-GB" style="font-family:"Arial",sans-serif;color:#4472C4;mso-ligatures:standardcontextual"></span><span lang="EN-GB" style="font-size:10.0pt;font-family:"Arial",sans-serif;mso-ligatures:standardcontextual"><o:p></o:p></span></p>
<p class="MsoNormal" style="margin-bottom:6.0pt"><b><span lang="EN-GB" style="font-family:"Book Antiqua",serif;color:#C00000;mso-ligatures:standardcontextual">Annual leave planned:</span></b><span lang="EN-GB" style="font-family:"Book Antiqua",serif;color:#C00000;mso-ligatures:standardcontextual">
</span><b><span style="font-size:9.0pt;font-family:"Arial",sans-serif;color:#00B050;mso-ligatures:standardcontextual"><o:p></o:p></span></b></p>
<p class="MsoNormal"><b><span style="font-size:10.5pt;font-family:"Century",serif;color:red;mso-ligatures:standardcontextual;mso-fareast-language:PL"><o:p> </o:p></span></b></p>
<p class="MsoNormal" style="text-autospace:none"><a href="http://www.ricoh-europe.com/"><span lang="EN-GB" style="font-family:"Arial",sans-serif;color:blue;text-decoration:none"><img border="0" width="88" height="31" style="width:.9166in;height:.3229in" id="Picture_x0020_1" src="cid:image010.png@01DA60E9.CA669D60"></span></a><b><span lang="EN-GB" style="font-family:"Arial",sans-serif;mso-ligatures:standardcontextual"><o:p></o:p></span></b></p>
<p class="MsoNormal"><span lang="EN-GB" style="mso-ligatures:standardcontextual"><o:p> </o:p></span></p>
<p class="MsoNormal"><a href="http://www.facebook.com/ricoheurope"><span lang="EN-GB" style="font-family:"Arial",sans-serif;color:blue;text-decoration:none"><img border="0" width="24" height="24" style="width:.25in;height:.25in" id="Picture_x0020_4" src="cid:image011.png@01DA60E9.CA669D60"></span></a><span lang="EN-GB" style="font-family:"Arial",sans-serif;color:black;mso-ligatures:standardcontextual"> </span><a href="http://www.twitter.com/ricoheurope"><span lang="EN-GB" style="font-family:"Arial",sans-serif;color:black;text-decoration:none"><img border="0" width="24" height="24" style="width:.25in;height:.25in" id="Picture_x0020_3" src="cid:image012.png@01DA60E9.CA669D60"></span><span lang="EN-GB" style="font-family:"Arial",sans-serif;color:black;mso-ligatures:standardcontextual"> </span></a><span lang="EN-GB" style="font-family:"Arial",sans-serif;color:black;mso-ligatures:standardcontextual"> </span><a href="http://www.youtube.com/ricoheurope"><span lang="EN-GB" style="font-family:"Arial",sans-serif;color:black;text-decoration:none"><img border="0" width="24" height="24" style="width:.25in;height:.25in" id="Picture_x0020_12" src="cid:image013.png@01DA60E9.CA669D60"></span><span lang="EN-GB" style="font-family:"Arial",sans-serif;color:black;mso-ligatures:standardcontextual"> </span></a><span lang="EN-GB" style="font-family:"Arial",sans-serif;color:black;mso-ligatures:standardcontextual"> </span><span lang="EN-GB" style="font-size:10.0pt;font-family:"Arial",sans-serif;color:black;mso-ligatures:standardcontextual"><o:p></o:p></span></p>
</div>
<p class="MsoNormal"><o:p> </o:p></p>
<div>
<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in">
<p class="MsoNormal"><b>From:</b> Irena Kniazielska <br>
<b>Sent:</b> Tuesday, February 13, 2024 11:28 AM<br>
<b>To:</b> soenwono <<a href="mailto:soenwono@moderndatasolusi.com">soenwono@moderndatasolusi.com</a>>;
<a href="mailto:henry.sutanto@moderndatasolusi.com">henry.sutanto@moderndatasolusi.com</a>; 'idris@moderndatasolusi.com' <<a href="mailto:idris@moderndatasolusi.com">idris@moderndatasolusi.com</a>>; 'Ivan Budiman' <<a href="mailto:ivan.budiman@moderndatasolusi.com">ivan.budiman@moderndatasolusi.com</a>>;
<a href="mailto:rgs.support@ricoh.com.my">rgs.support@ricoh.com.my</a><br>
<b>Cc:</b> Reece Middleton <<a href="mailto:Reece.Middleton@ricoh-europe.com">Reece.Middleton@ricoh-europe.com</a>>; Patricia Foong <<a href="mailto:Patricia.Foong@ricoh.com.my">Patricia.Foong@ricoh.com.my</a>>; Justina Sim <<a href="mailto:Justina.sim@ricoh.com.my">Justina.sim@ricoh.com.my</a>>;
#RES-Barcelona-Haleon <<a href="mailto:Haleon.support@ricoh.es">Haleon.support@ricoh.es</a>><br>
<b>Subject:</b> RE: INC50758801: Production and WH Ricoh Printers Problem at PUL FW: RITM50343698 : New printer or tech refresh.<o:p></o:p></p>
</div>
</div>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">HI <a id="OWAAM7C4C2A579DBF4563AE1FB7B9C7481FD1" href="mailto:soenwono@moderndatasolusi.com">
<span style="font-family:"Calibri",sans-serif;text-decoration:none">@soenwono</span></a><a id="OWAAM6B465E7CFED74B78B2EB806329A19961" href="mailto:idris@moderndatasolusi.com"><span style="font-family:"Calibri",sans-serif;text-decoration:none">@'idris@moderndatasolusi.com'</span></a>,
<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Just have been informed the installation is planned for Thursday.
<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">As you know this is manufacturing site, they need these printers to be fully operational as soon as possible.
<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Can you please advise if you can send field technician today?
<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Thank you<o:p></o:p></p>
<div>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;vertical-align:baseline">
<span style="mso-ligatures:standardcontextual;mso-fareast-language:PL">Kind regards,</span><span style="mso-fareast-language:PL"><o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;vertical-align:baseline">
<b><span lang="EN-GB" style="font-family:"Arial",sans-serif;color:black;mso-ligatures:standardcontextual">Irena Kniazielska</span></b><span lang="EN-GB" style="font-family:"Arial",sans-serif;mso-ligatures:standardcontextual"><br>
<span style="color:black">Global Accounts Coordinator</span><br>
<b><span style="color:black">Ricoh Business Services Polska Sp. z o.o.</span></b><br>
<span style="color:black">Olivia Business Centre</span><br>
<span style="color:black">Al. Grunwaldzka 472C</span><br>
<span style="color:black">80-309</span> Gdansk<br>
<span style="color:black">Poland</span><u><span style="color:blue"><br>
</span><span style="color:#4472C4">irena.kniazielska</span></u></span><a href="mailto:Name.surname@ricoh-europe.com" target="_blank"><span lang="EN-GB" style="font-family:"Arial",sans-serif;color:#4472C4;mso-ligatures:standardcontextual">@ricoh-europe.com</span></a><span lang="EN-GB" style="font-family:"Arial",sans-serif;color:#4472C4;mso-ligatures:standardcontextual"><br>
</span><a href="http://www.ricoh-europe.com/"><span lang="EN-GB" style="font-family:"Arial",sans-serif;color:#4472C4;mso-ligatures:standardcontextual">www.ricoh-europe.com</span></a><span lang="EN-GB" style="font-family:"Arial",sans-serif;color:#4472C4;mso-ligatures:standardcontextual"></span><span lang="EN-GB" style="font-size:10.0pt;font-family:"Arial",sans-serif;mso-ligatures:standardcontextual"><o:p></o:p></span></p>
<p class="MsoNormal" style="margin-bottom:6.0pt"><b><span lang="EN-GB" style="font-family:"Book Antiqua",serif;color:#C00000;mso-ligatures:standardcontextual">Annual leave planned:</span></b><span lang="EN-GB" style="font-family:"Book Antiqua",serif;color:#C00000;mso-ligatures:standardcontextual">
29<sup>th</sup> Jan- 2<sup>nd</sup> Feb 2024, 9<sup>th</sup> Feb</span><b><span style="font-size:9.0pt;font-family:"Arial",sans-serif;color:#00B050;mso-ligatures:standardcontextual"><o:p></o:p></span></b></p>
<p class="MsoNormal"><b><span style="font-size:10.5pt;font-family:"Century",serif;color:red;mso-ligatures:standardcontextual;mso-fareast-language:PL"><o:p> </o:p></span></b></p>
<p class="MsoNormal" style="text-autospace:none"><a href="http://www.ricoh-europe.com/"><span lang="EN-GB" style="font-family:"Arial",sans-serif;color:blue;text-decoration:none"><img border="0" width="88" height="31" style="width:.9166in;height:.3229in" id="Picture_x0020_5" src="cid:image010.png@01DA60E9.CA669D60"></span></a><b><span lang="EN-GB" style="font-family:"Arial",sans-serif;mso-ligatures:standardcontextual"><o:p></o:p></span></b></p>
<p class="MsoNormal"><span lang="EN-GB" style="mso-ligatures:standardcontextual"><o:p> </o:p></span></p>
<p class="MsoNormal"><a href="http://www.facebook.com/ricoheurope"><span lang="EN-GB" style="font-family:"Arial",sans-serif;color:blue;text-decoration:none"><img border="0" width="24" height="24" style="width:.25in;height:.25in" id="Picture_x0020_6" src="cid:image011.png@01DA60E9.CA669D60"></span></a><span lang="EN-GB" style="font-family:"Arial",sans-serif;color:black;mso-ligatures:standardcontextual"> </span><a href="http://www.twitter.com/ricoheurope"><span lang="EN-GB" style="font-family:"Arial",sans-serif;color:black;text-decoration:none"><img border="0" width="24" height="24" style="width:.25in;height:.25in" id="Picture_x0020_7" src="cid:image012.png@01DA60E9.CA669D60"></span><span lang="EN-GB" style="font-family:"Arial",sans-serif;color:black;mso-ligatures:standardcontextual"> </span></a><span lang="EN-GB" style="font-family:"Arial",sans-serif;color:black;mso-ligatures:standardcontextual"> </span><a href="http://www.youtube.com/ricoheurope"><span lang="EN-GB" style="font-family:"Arial",sans-serif;color:black;text-decoration:none"><img border="0" width="24" height="24" style="width:.25in;height:.25in" id="Picture_x0020_8" src="cid:image013.png@01DA60E9.CA669D60"></span><span lang="EN-GB" style="font-family:"Arial",sans-serif;color:black;mso-ligatures:standardcontextual"> </span></a><span lang="EN-GB" style="font-family:"Arial",sans-serif;color:black;mso-ligatures:standardcontextual"> </span><span lang="EN-GB" style="font-size:10.0pt;font-family:"Arial",sans-serif;color:black;mso-ligatures:standardcontextual"><o:p></o:p></span></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal"><b>From:</b> Irena Kniazielska <br>
<b>Sent:</b> Tuesday, February 13, 2024 11:03 AM<br>
<b>To:</b> soenwono <<a href="mailto:soenwono@moderndatasolusi.com">soenwono@moderndatasolusi.com</a>>;
<a href="mailto:henry.sutanto@moderndatasolusi.com">henry.sutanto@moderndatasolusi.com</a>; 'idris@moderndatasolusi.com' <<a href="mailto:idris@moderndatasolusi.com">idris@moderndatasolusi.com</a>>; 'Ivan Budiman' <<a href="mailto:ivan.budiman@moderndatasolusi.com">ivan.budiman@moderndatasolusi.com</a>><br>
<b>Cc:</b> Reece Middleton <<a href="mailto:Reece.Middleton@ricoh-europe.com">Reece.Middleton@ricoh-europe.com</a>>; Patricia Foong <<a href="mailto:Patricia.Foong@ricoh.com.my">Patricia.Foong@ricoh.com.my</a>>; Justina Sim <<a href="mailto:Justina.sim@ricoh.com.my">Justina.sim@ricoh.com.my</a>>;
#RES-Barcelona-Haleon <<a href="mailto:Haleon.support@ricoh.es">Haleon.support@ricoh.es</a>><br>
<b>Subject:</b> FW: INC50758801: Production and WH Ricoh Printers Problem at PUL FW: RITM50343698 : New printer or tech refresh.<br>
<b>Importance:</b> High<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">HI <a id="OWAAM710D75B8176B4569B03595ECE6D7A6A9" href="mailto:soenwono@moderndatasolusi.com">
<span style="font-family:"Calibri",sans-serif;text-decoration:none">@soenwono</span></a>,
<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Can you please advise when the installation of the loaner devices will take place?
<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">The customer has informed they have been delivered and left.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Please provide response asap as I need to provide requested information to central customer.
<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Thank you. <o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;vertical-align:baseline">
<span style="mso-ligatures:standardcontextual;mso-fareast-language:PL">Kind regards,</span><span style="mso-fareast-language:PL"><o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;vertical-align:baseline">
<b><span lang="EN-GB" style="font-family:"Arial",sans-serif;color:black;mso-ligatures:standardcontextual">Irena Kniazielska</span></b><span lang="EN-GB" style="font-family:"Arial",sans-serif;mso-ligatures:standardcontextual"><br>
<span style="color:black">Global Accounts Coordinator</span><br>
<b><span style="color:black">Ricoh Business Services Polska Sp. z o.o.</span></b><br>
<span style="color:black">Olivia Business Centre</span><br>
<span style="color:black">Al. Grunwaldzka 472C</span><br>
<span style="color:black">80-309</span> Gdansk<br>
<span style="color:black">Poland</span><u><span style="color:blue"><br>
</span><span style="color:#4472C4">irena.kniazielska</span></u></span><a href="mailto:Name.surname@ricoh-europe.com" target="_blank"><span lang="EN-GB" style="font-family:"Arial",sans-serif;color:#4472C4;mso-ligatures:standardcontextual">@ricoh-europe.com</span></a><span lang="EN-GB" style="font-family:"Arial",sans-serif;color:#4472C4;mso-ligatures:standardcontextual"><br>
</span><a href="http://www.ricoh-europe.com/"><span lang="EN-GB" style="font-family:"Arial",sans-serif;color:#4472C4;mso-ligatures:standardcontextual">www.ricoh-europe.com</span></a><span lang="EN-GB" style="font-family:"Arial",sans-serif;color:#4472C4;mso-ligatures:standardcontextual"></span><span lang="EN-GB" style="font-size:10.0pt;font-family:"Arial",sans-serif;mso-ligatures:standardcontextual"><o:p></o:p></span></p>
<p class="MsoNormal" style="margin-bottom:6.0pt"><b><span lang="EN-GB" style="font-family:"Book Antiqua",serif;color:#C00000;mso-ligatures:standardcontextual">Annual leave planned:</span></b><span lang="EN-GB" style="font-family:"Book Antiqua",serif;color:#C00000;mso-ligatures:standardcontextual">
29<sup>th</sup> Jan- 2<sup>nd</sup> Feb 2024, 9<sup>th</sup> Feb</span><b><span style="font-size:9.0pt;font-family:"Arial",sans-serif;color:#00B050;mso-ligatures:standardcontextual"><o:p></o:p></span></b></p>
<p class="MsoNormal"><b><span style="font-size:10.5pt;font-family:"Century",serif;color:red;mso-ligatures:standardcontextual;mso-fareast-language:PL"><o:p> </o:p></span></b></p>
<p class="MsoNormal" style="text-autospace:none"><a href="http://www.ricoh-europe.com/"><span lang="EN-GB" style="font-family:"Arial",sans-serif;color:blue;text-decoration:none"><img border="0" width="88" height="31" style="width:.9166in;height:.3229in" id="Picture_x0020_9" src="cid:image010.png@01DA60E9.CA669D60"></span></a><b><span lang="EN-GB" style="font-family:"Arial",sans-serif;mso-ligatures:standardcontextual"><o:p></o:p></span></b></p>
<p class="MsoNormal"><span lang="EN-GB" style="mso-ligatures:standardcontextual"><o:p> </o:p></span></p>
<p class="MsoNormal"><a href="http://www.facebook.com/ricoheurope"><span lang="EN-GB" style="font-family:"Arial",sans-serif;color:blue;text-decoration:none"><img border="0" width="24" height="24" style="width:.25in;height:.25in" id="Picture_x0020_2" src="cid:image011.png@01DA60E9.CA669D60"></span></a><span lang="EN-GB" style="font-family:"Arial",sans-serif;color:black;mso-ligatures:standardcontextual"> </span><a href="http://www.twitter.com/ricoheurope"><span lang="EN-GB" style="font-family:"Arial",sans-serif;color:black;text-decoration:none"><img border="0" width="24" height="24" style="width:.25in;height:.25in" id="Picture_x0020_10" src="cid:image012.png@01DA60E9.CA669D60"></span><span lang="EN-GB" style="font-family:"Arial",sans-serif;color:black;mso-ligatures:standardcontextual"> </span></a><span lang="EN-GB" style="font-family:"Arial",sans-serif;color:black;mso-ligatures:standardcontextual"> </span><a href="http://www.youtube.com/ricoheurope"><span lang="EN-GB" style="font-family:"Arial",sans-serif;color:black;text-decoration:none"><img border="0" width="24" height="24" style="width:.25in;height:.25in" id="Picture_x0020_11" src="cid:image013.png@01DA60E9.CA669D60"></span><span lang="EN-GB" style="font-family:"Arial",sans-serif;color:black;mso-ligatures:standardcontextual"> </span></a><span lang="EN-GB" style="font-family:"Arial",sans-serif;color:black;mso-ligatures:standardcontextual"> </span><span lang="EN-GB" style="font-size:10.0pt;font-family:"Arial",sans-serif;color:black;mso-ligatures:standardcontextual"><o:p></o:p></span></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal"><b>From:</b> Kalpana Lambert - EW <<a href="mailto:kalpana.x.lambert@haleon.com">kalpana.x.lambert@haleon.com</a>>
<br>
<b>Sent:</b> Tuesday, February 13, 2024 10:55 AM<br>
<b>To:</b> Irena Kniazielska <<a href="mailto:Irena.Kniazielska@ricoh-europe.com">Irena.Kniazielska@ricoh-europe.com</a>><br>
<b>Subject:</b> FW: INC50758801: Production and WH Ricoh Printers Problem at PUL FW: RITM50343698 : New printer or tech refresh.<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
<p align="center" style="margin:5.0pt;text-align:center"><span lang="EN-GB" style="color:black">Internal<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB"><o:p> </o:p></span></p>
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<div style="border:solid #FFCACA 1.0pt;padding:12.0pt 12.0pt 12.0pt 12.0pt">
<p style="background:#FFCACA"><span lang="EN-GB" style="font-size:10.0pt;color:black">This message was sent from an external source. Please be careful opening attachments/links or replying to sources you don’t know.</span><span lang="EN-GB"><o:p></o:p></span></p>
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<p class="MsoNormal"><span lang="EN-GB" style="font-family:"Aptos",sans-serif">fyi<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="font-family:"Aptos",sans-serif"><o:p> </o:p></span></p>
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<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in">
<p class="MsoNormal"><b>From:</b> Hari Prabowo <<a href="mailto:hari.x.prabowo@haleon.com">hari.x.prabowo@haleon.com</a>>
<br>
<b>Sent:</b> Tuesday, February 13, 2024 5:57 AM<br>
<b>To:</b> reece.middleton <<a href="mailto:reece.middleton@ricoh-europe.com">reece.middleton@ricoh-europe.com</a>>; #RES-Barcelona-Haleon <<a href="mailto:Haleon.support@ricoh.es">Haleon.support@ricoh.es</a>>; 'Patricia Foong' <<a href="mailto:Patricia.Foong@ricoh.com.my">Patricia.Foong@ricoh.com.my</a>>;
Kalpana Lambert - EW <<a href="mailto:kalpana.x.lambert@haleon.com">kalpana.x.lambert@haleon.com</a>><br>
<b>Cc:</b> Rozaini Zainul Rashid <<a href="mailto:rozaini.x.zainulrashid@haleon.com">rozaini.x.zainulrashid@haleon.com</a>>; Arunkumar Vijayakumar - EW <<a href="mailto:arunkumar.x.vijayakumar@haleon.com">arunkumar.x.vijayakumar@haleon.com</a>>; Phanish M <<a href="mailto:phanish.x.m@haleon.com">phanish.x.m@haleon.com</a>>;
Banu Windarto - EW <<a href="mailto:banu.x.windarto@haleon.com">banu.x.windarto@haleon.com</a>>; Endri Cahyanti <<a href="mailto:endri.x.cahyanti@haleon.com">endri.x.cahyanti@haleon.com</a>>; Ahmad Hilmi <<a href="mailto:ahmad.f.hilmi@haleon.com">ahmad.f.hilmi@haleon.com</a>>;
Mita Tampubolon <<a href="mailto:mita.o.tampubolon@haleon.com">mita.o.tampubolon@haleon.com</a>>; Robitah Abdelhamed <<a href="mailto:robitah.a.abdelhamed@haleon.com">robitah.a.abdelhamed@haleon.com</a>>; Novi Ernawati <<a href="mailto:novi.x.ernawati@haleon.com">novi.x.ernawati@haleon.com</a>>;
Yudi Afrianto <<a href="mailto:yudi.x.afrianto@haleon.com">yudi.x.afrianto@haleon.com</a>>; Heather Petersen <<a href="mailto:Heather.Petersen@ricoh-europe.com">Heather.Petersen@ricoh-europe.com</a>><br>
<b>Subject:</b> RE: INC50758801: Production and WH Ricoh Printers Problem at PUL FW: RITM50343698 : New printer or tech refresh.<o:p></o:p></p>
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<p class="MsoNormal"><span lang="EN-GB"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-ID">Thanks Pak Yudi!<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-ID"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-ID">Hello </span><a id="OWAAME4748657624248ADABCF5E5421C8B4B7" href="mailto:reece.middleton@ricoh-europe.com"><span lang="EN-ID" style="font-family:"Calibri",sans-serif;text-decoration:none">@reece.middleton</span></a><span lang="EN-ID">
and </span><a id="OWAAM086CB9A4A9D14DA1983B0113886AE6C6" href="mailto:Patricia.Foong@ricoh.com.my"><span lang="EN-ID" style="font-family:"Calibri",sans-serif;text-decoration:none">@'Patricia Foong'</span></a><span lang="EN-ID">, as updated below<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-ID"><o:p> </o:p></span></p>
<p class="MsoNormal"><a href="https://haleon.service-now.com/now/nav/ui/classic/params/target/incident.do%3Fsys_id%3Ddaea71501b8846940066ddb2b24bcb33%26sysparm_record_list%3DnumberSTARTSWITHINC50758801%255esys_class_nameNOT%2BINsn_ot_incident%255eORDERBYDESCsys_created_on%26sysparm_record_row%3D1%26sysparm_record_rows%3D1%26sysparm_record_target%3Dincident%26sysparm_view%3DDefault%26sysparm_view_forced%3Dtrue"><span lang="EN-ID">INC50758801
| Incident | ServiceNow (service-now.com)</span></a><span lang="EN-ID"><o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-ID"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-ID" style="font-size:9.0pt;font-family:"Lato",sans-serif;color:#151920;background:white">The Printer have been replaced just now, please setting the printer to Haleon domain ASAP</span><span lang="EN-ID" style="font-size:9.0pt;font-family:"Lato",sans-serif;color:#151920"><br>
<span style="background:white">below New Ricoh S/N :</span><br>
<br>
<span style="background:white">- G586PB00952</span><br>
<span style="background:white">- G588P500970</span><br>
<span style="background:white">- G587P400661<o:p></o:p></span></span></p>
<p class="MsoNormal"><span lang="EN-ID" style="font-size:9.0pt;font-family:"Lato",sans-serif;color:#151920;background:white"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-ID" style="font-size:9.0pt;font-family:"Lato",sans-serif;color:#151920;background:white">Dear
</span><a id="OWAAM0DBC5E46539943C7A2576275ECF2569F" href="mailto:kalpana.x.lambert@haleon.com"><span lang="EN-ID" style="font-size:9.0pt;font-family:"Lato",sans-serif;text-decoration:none">@Kalpana Lambert - EW</span></a><span lang="EN-ID" style="font-size:9.0pt;font-family:"Lato",sans-serif;color:#151920;background:white">,
fyr<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-ID" style="font-size:9.0pt;font-family:"Lato",sans-serif;color:#151920;background:white"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-ID" style="font-size:9.0pt;font-family:"Lato",sans-serif;color:#151920;background:white">Regards, HARI.</span><span lang="EN-ID"><o:p></o:p></span></p>
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<p class="MsoNormal">Ricoh Europe Holdings PLC is a company registered in England, under company number 06273215, with a registered office at 20 Triton Street, London, NW1 3BF. The UK business of Ricoh Europe Holdings PLC is operated by: (i) Ricoh Europe PLC,
a company registered in England under company number 00720944, with a registered office at 20 Triton Street, London, NW1 3BF; (ii) Ricoh UK Limited, a company registered in England under company number 01271033, with a registered office at Ricoh House, 800
Pavilion Drive, Northampton, NN4 7YL; and (iii) Ricoh Capital Limited, a company registered in England under company number 03001351, with a registered office at 20 Triton Street, London, NW1 3BF Please consider the environment before printing this e-mail
<o:p></o:p></p>
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de su sistema. Por favor no lo copie o distribuya a terceras personas, pues dañaría la confidencialidad del mismo. Las comunicaciones por Internet no son seguras, por ello RICOH España S.L.U. no acepta la responsabilidad de los contenidos de este mensaje.
Gracias por su ayuda.<br>
<br>
This email is confidential. If you have received it in error, you are on notice of this status. Please notify us immediately by email and then delete this message from your system. Please do not copy it for any purpose or disclose its contents to any other
person: to do so could be a breach of confidence. Internet communications are not secure and therefore RICOH España S.L.U. does not accept responsibility for the contents of this message. Thank you for your assistance.<o:p></o:p></span></p>
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