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Internal<br>
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<br>
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<div class="WordSection1">
<p class="MsoNormal"><span style="mso-fareast-language:EN-US">Hi Henry.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="mso-fareast-language:EN-US"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="mso-fareast-language:EN-US">Please see below outcome of the remote Firmware upgrade at Suzhou manufacturing CSB.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="mso-fareast-language:EN-US"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="mso-fareast-language:EN-US">Two devices failed, can you please attend the location tomorrow morning and manually update the firmware latest version and Java latest version as well.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="mso-fareast-language:EN-US"><o:p> </o:p></span></p>
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</v:shapetype><v:shape id="Picture_x0020_5" o:spid="_x0000_s1026" type="#_x0000_t75" alt="Ricoh pull printing post firmware upgrade status" style='position:absolute;left:0;text-align:left;margin-left:4.8pt;margin-top:130.55pt;width:235.5pt;height:40.5pt;z-index:251658240;visibility:visible;mso-wrap-style:square;mso-width-percent:0;mso-height-percent:0;mso-wrap-distance-left:9pt;mso-wrap-distance-top:0;mso-wrap-distance-right:9pt;mso-wrap-distance-bottom:0;mso-position-horizontal:absolute;mso-position-horizontal-relative:text;mso-position-vertical:absolute;mso-position-vertical-relative:text;mso-width-percent:0;mso-height-percent:0;mso-width-relative:margin;mso-height-relative:margin'>
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<p class="MsoNormal" style="margin-right:12.75pt;line-height:105%;vertical-align:baseline">
<span style="mso-bookmark:_Hlk172729060"><strong><span style="font-size:14.0pt;line-height:105%;font-family:"Calibri",sans-serif"><o:p> </o:p></span></strong></span></p>
<p style="margin:0cm;line-height:105%"><span style="mso-bookmark:_Hlk172729060"><span lang="EN-IN" style="font-family:"Verdana",sans-serif"><o:p> </o:p></span></span></p>
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" style="border-collapse:collapse">
<tbody>
<tr style="height:23.55pt">
<td width="169" valign="top" style="width:126.5pt;border:solid windowtext 1.0pt;background:lime;padding:0cm 5.4pt 0cm 5.4pt;height:23.55pt">
<p style="margin:0cm"><span style="mso-bookmark:_Hlk172729060"><span lang="EN-IN" style="font-family:"Verdana",sans-serif;color:black">Printer Name</span></span><span style="mso-bookmark:_Hlk172729060"><span lang="EN-IN" style="font-family:"Verdana",sans-serif"><o:p></o:p></span></span></p>
</td>
<span style="mso-bookmark:_Hlk172729060"></span>
<td width="160" valign="top" style="width:119.7pt;border:solid windowtext 1.0pt;border-left:none;background:lime;padding:0cm 5.4pt 0cm 5.4pt;height:23.55pt">
<p style="margin:0cm"><span style="mso-bookmark:_Hlk172729060"><span lang="EN-IN" style="font-family:"Verdana",sans-serif;color:black">Status</span></span><span style="mso-bookmark:_Hlk172729060"><span lang="EN-IN" style="font-family:"Verdana",sans-serif"><o:p></o:p></span></span></p>
</td>
<span style="mso-bookmark:_Hlk172729060"></span>
<td width="268" valign="top" style="width:200.9pt;border:solid windowtext 1.0pt;border-left:none;background:lime;padding:0cm 5.4pt 0cm 5.4pt;height:23.55pt">
<p style="margin:0cm"><span style="mso-bookmark:_Hlk172729060"><span lang="EN-IN" style="font-family:"Verdana",sans-serif;color:black">Site follow up action required</span></span><span style="mso-bookmark:_Hlk172729060"><span lang="EN-IN" style="font-family:"Verdana",sans-serif"><o:p></o:p></span></span></p>
</td>
<span style="mso-bookmark:_Hlk172729060"></span>
</tr>
<tr style="height:15.3pt">
<td width="169" valign="bottom" style="width:126.5pt;border:solid windowtext 1.0pt;border-top:none;padding:0cm 5.4pt 0cm 5.4pt;height:15.3pt">
<p style="margin:0cm"><span style="mso-bookmark:_Hlk172729060"><span lang="EN-IN" style="font-size:9.0pt;color:black">PULMFP006</span></span><span style="mso-bookmark:_Hlk172729060"><span style="font-family:"Verdana",sans-serif"><o:p></o:p></span></span></p>
</td>
<span style="mso-bookmark:_Hlk172729060"></span>
<td width="160" valign="bottom" style="width:119.7pt;border-top:none;border-left:none;border-bottom:solid windowtext 1.0pt;border-right:solid windowtext 1.0pt;padding:0cm 5.4pt 0cm 5.4pt;height:15.3pt">
<p style="margin:0cm"><span style="mso-bookmark:_Hlk172729060"><span lang="EN-IN" style="font-size:9.0pt;color:black">Fail</span></span><span style="mso-bookmark:_Hlk172729060"><span lang="EN-IN" style="font-family:"Verdana",sans-serif"><o:p></o:p></span></span></p>
</td>
<span style="mso-bookmark:_Hlk172729060"></span>
<td width="268" valign="bottom" style="width:200.9pt;border-top:none;border-left:none;border-bottom:solid windowtext 1.0pt;border-right:solid windowtext 1.0pt;padding:0cm 5.4pt 0cm 5.4pt;height:15.3pt">
<p style="margin:0cm"><span style="mso-bookmark:_Hlk172729060"><span lang="EN-IN" style="font-size:9.0pt;color:black">System error , FE will attend site to recover devices
</span></span><span style="mso-bookmark:_Hlk172729060"><span lang="EN-IN" style="font-family:"Verdana",sans-serif"><o:p></o:p></span></span></p>
</td>
<span style="mso-bookmark:_Hlk172729060"></span>
</tr>
<tr style="height:15.3pt">
<td width="169" valign="bottom" style="width:126.5pt;border:solid windowtext 1.0pt;border-top:none;padding:0cm 5.4pt 0cm 5.4pt;height:15.3pt">
<p style="margin:0cm"><span style="mso-bookmark:_Hlk172729060"><span lang="EN-IN" style="font-size:9.0pt;color:black">PULMFP007</span></span><span style="mso-bookmark:_Hlk172729060"><span style="font-family:"Verdana",sans-serif"><o:p></o:p></span></span></p>
</td>
<span style="mso-bookmark:_Hlk172729060"></span>
<td width="160" valign="bottom" style="width:119.7pt;border-top:none;border-left:none;border-bottom:solid windowtext 1.0pt;border-right:solid windowtext 1.0pt;padding:0cm 5.4pt 0cm 5.4pt;height:15.3pt">
<p style="margin:0cm"><span style="mso-bookmark:_Hlk172729060"><span lang="EN-IN" style="font-size:9.0pt;color:black">Fail</span></span><span style="mso-bookmark:_Hlk172729060"><span lang="EN-IN" style="font-family:"Verdana",sans-serif"><o:p></o:p></span></span></p>
</td>
<span style="mso-bookmark:_Hlk172729060"></span>
<td width="268" valign="bottom" style="width:200.9pt;border-top:none;border-left:none;border-bottom:solid windowtext 1.0pt;border-right:solid windowtext 1.0pt;padding:0cm 5.4pt 0cm 5.4pt;height:15.3pt">
<p style="margin:0cm"><span style="mso-bookmark:_Hlk172729060"><span lang="EN-IN" style="font-size:9.0pt;color:black">System error , FE will attend site to recover devices
</span></span><span style="mso-bookmark:_Hlk172729060"><span lang="EN-IN" style="font-family:"Verdana",sans-serif"><o:p></o:p></span></span></p>
</td>
<span style="mso-bookmark:_Hlk172729060"></span>
</tr>
<tr style="height:15.3pt">
<td width="169" valign="bottom" style="width:126.5pt;border:solid windowtext 1.0pt;border-top:none;padding:0cm 5.4pt 0cm 5.4pt;height:15.3pt">
<p style="margin:0cm"><span style="mso-bookmark:_Hlk172729060"><span lang="EN-IN" style="font-size:9.0pt;color:black">PULMFP008</span></span><span style="mso-bookmark:_Hlk172729060"><span style="font-family:"Verdana",sans-serif"><o:p></o:p></span></span></p>
</td>
<span style="mso-bookmark:_Hlk172729060"></span>
<td width="160" valign="bottom" style="width:119.7pt;border-top:none;border-left:none;border-bottom:solid windowtext 1.0pt;border-right:solid windowtext 1.0pt;padding:0cm 5.4pt 0cm 5.4pt;height:15.3pt">
<p style="margin:0cm"><span style="mso-bookmark:_Hlk172729060"><span lang="EN-IN" style="font-size:9.0pt;color:black">Pass</span></span><span style="mso-bookmark:_Hlk172729060"><span lang="EN-IN" style="font-family:"Verdana",sans-serif"><o:p></o:p></span></span></p>
</td>
<span style="mso-bookmark:_Hlk172729060"></span>
<td width="268" valign="bottom" style="width:200.9pt;border-top:none;border-left:none;border-bottom:solid windowtext 1.0pt;border-right:solid windowtext 1.0pt;padding:0cm 5.4pt 0cm 5.4pt;height:15.3pt">
<span style="mso-bookmark:_Hlk172729060"></span>
<p style="margin:0cm"><span style="mso-bookmark:_Hlk172729060"><span lang="EN-IN" style="font-family:"Verdana",sans-serif"><o:p> </o:p></span></span></p>
</td>
<span style="mso-bookmark:_Hlk172729060"></span>
</tr>
</tbody>
</table>
<p class="MsoNormal" style="margin-bottom:6.0pt;line-height:105%"><span style="mso-bookmark:_Hlk172729060"><span style="font-size:12.0pt;line-height:105%;font-family:"Verdana",sans-serif;color:black"><o:p> </o:p></span></span></p>
<span style="mso-bookmark:_Hlk172729060"></span>
<p class="MsoNormal" style="margin-bottom:6.0pt;line-height:105%"><span style="mso-bookmark:_Hlk172729060"><b><span style="font-size:10.0pt;line-height:105%;font-family:"Verdana",sans-serif;mso-fareast-language:ZH-CN"><o:p> </o:p></span></b></span></p>
</td>
<span style="mso-bookmark:_Hlk172729060"></span>
</tr>
</tbody>
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<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal" style="margin-left:36.0pt"><span style="font-size:10.0pt;font-family:"Arial",sans-serif;mso-ligatures:standardcontextual">Thanks and kind regards,
</span><span style="font-size:10.0pt;font-family:"Arial",sans-serif"><o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:36.0pt"><span style="font-size:10.0pt;font-family:"Arial",sans-serif;mso-ligatures:standardcontextual"><o:p> </o:p></span></p>
<p class="MsoNormal" style="margin-left:.75pt;text-autospace:none"><span style="mso-ligatures:standardcontextual"><o:p> </o:p></span></p>
<p class="MsoNormal" style="margin-left:36.0pt"><b><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:red;mso-ligatures:standardcontextual"><o:p> </o:p></span></b></p>
<p class="MsoNormal" style="margin-left:36.0pt"><b><span style="font-size:10.0pt;font-family:"Arial",sans-serif;mso-ligatures:standardcontextual"><br>
Michael Floeter</span></b><span style="font-size:10.0pt;font-family:"Arial",sans-serif;mso-ligatures:standardcontextual"><br>
Global Project Manager<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:36.0pt"><span style="font-size:10.0pt;font-family:"Arial",sans-serif;mso-ligatures:standardcontextual"><o:p> </o:p></span></p>
<p class="MsoNormal" style="margin-left:36.0pt"><span style="font-size:10.0pt;font-family:"Arial",sans-serif;mso-ligatures:standardcontextual"><o:p> </o:p></span></p>
<p class="MsoNormal" style="margin-left:36.0pt"><span style="font-size:10.0pt;font-family:"Arial",sans-serif;mso-ligatures:standardcontextual"><o:p> </o:p></span></p>
<p class="MsoNormal" style="margin-left:36.0pt"><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:red;mso-ligatures:standardcontextual">Advance Leave Notice: 1<sup>st</sup> to 9<sup>th</sup> August Annual leave<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:36.0pt"><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:red;mso-ligatures:standardcontextual"> 26<sup>th</sup> August Public Holiday<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:36.0pt"><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:red;mso-ligatures:standardcontextual"> 27<sup>th</sup> August to 13<sup>th</sup> September Annual leave<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:36.0pt"><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:red;mso-ligatures:standardcontextual"> 25<sup>th</sup> & 26<sup>th</sup> December Public Holiday<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:36.0pt"><span style="font-size:10.0pt;font-family:"Arial",sans-serif;mso-ligatures:standardcontextual"><br>
<b><br>
Ricoh Europe PLC</b><br>
20 Triton Street, <br>
London, NW1 3BF <br>
UK <br>
Tel: +44(0)20 7465 1139 <br>
Mobile: +44 (0)7825898128<u><span style="color:blue"><br>
</span></u></span><span style="font-size:12.0pt;font-family:"Times New Roman",serif;mso-ligatures:standardcontextual"><a href="mailto:michael.floeter@ricoh-gs.com"><span style="font-size:10.0pt;font-family:"Arial",sans-serif">michael.floeter@ricoh-gs.com</span></a></span><span style="font-size:10.0pt;font-family:"Arial",sans-serif;mso-ligatures:standardcontextual"> <u><span style="color:blue"><br>
</span></u></span><span style="font-size:12.0pt;font-family:"Times New Roman",serif;mso-ligatures:standardcontextual"><a href="http://www.ricoh-europe.com/"><span style="font-size:10.0pt;font-family:"Arial",sans-serif">www.ricoh-europe.com</span><br>
</a><u><span style="color:blue"><br>
</span></u></span><a href="http://www.ricoh-europe.com/"><span style="font-size:12.0pt;font-family:"Times New Roman",serif;text-decoration:none"><img border="0" width="88" height="31" style="width:.9166in;height:.3263in" id="Picture_x0020_25" src="cid:image001.gif@01DADEB2.80F73300"></span></a><span style="font-size:12.0pt;font-family:"Times New Roman",serif;mso-ligatures:standardcontextual"><br>
<u><span style="color:blue"><br>
</span></u></span><a href="http://www.facebook.com/ricoheurope"><span style="font-size:12.0pt;font-family:"Times New Roman",serif;text-decoration:none"><img border="0" width="24" height="24" style="width:.25in;height:.25in" id="Picture_x0020_26" src="cid:image002.jpg@01DADEB2.80F73300"></span></a><span style="font-size:12.0pt;font-family:"Times New Roman",serif;mso-ligatures:standardcontextual">
</span><a href="http://www.twitter.com/ricoheurope"><span style="font-size:12.0pt;font-family:"Times New Roman",serif;text-decoration:none"><img border="0" width="24" height="24" style="width:.25in;height:.25in" id="Picture_x0020_27" src="cid:image003.jpg@01DADEB2.80F73300"></span></a><span style="font-size:12.0pt;font-family:"Times New Roman",serif;mso-ligatures:standardcontextual">
</span><a href="http://www.youtube.com/ricoheurope"><span style="font-size:12.0pt;font-family:"Times New Roman",serif;text-decoration:none"><img border="0" width="24" height="24" style="width:.25in;height:.25in" id="Picture_x0020_28" src="cid:image004.jpg@01DADEB2.80F73300"></span></a><span style="font-size:12.0pt;font-family:"Times New Roman",serif;mso-ligatures:standardcontextual">
<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="mso-fareast-language:EN-US"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="mso-fareast-language:EN-US"><o:p> </o:p></span></p>
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<p class="MsoNormal"><b><span lang="EN-US">From:</span></b><span lang="EN-US"> henry.sutanto@moderndatasolusi.com <henry.sutanto@moderndatasolusi.com>
<br>
<b>Sent:</b> Thursday, July 18, 2024 3:26 AM<br>
<b>To:</b> Michael Floeter <Michael.Floeter@ricoh-gs.com><br>
<b>Cc:</b> soenwono <soenwono@moderndatasolusi.com>; Nigel Forster <Nigel.Forster@ricoh.co.uk>; Simon Wilson <Simon.Wilson@ricoh-europe.com>; Ryan Johnson <Ryan.Johnson@ricoh-europe.com>; Reece Middleton <Reece.Middleton@ricoh-europe.com>; James Keane <James.Keane@ricoh-europe.com>;
Irena Kniazielska <Irena.Kniazielska@ricoh-europe.com>; Ivan Budiman <ivan.budiman@moderndatasolusi.com>; erik@moderndatasolusi. com <erik@moderndatasolusi.com>; Gilang <gilang@moderndatasolusi.com>; 'it.team@moderndatasolusi.com' <it.team@moderndatasolusi.com><br>
<b>Subject:</b> Re: ***SPAM*** HALEON firmware install on site technician needed as standby<o:p></o:p></span></p>
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<p class="MsoNormal"><o:p> </o:p></p>
<div style="mso-element:para-border-div;border:solid #FFCACA 1.0pt;padding:12.0pt 12.0pt 12.0pt 12.0pt;background:#FFCACA">
<p style="background:#FFCACA;border:none;padding:0cm"><span style="font-size:10.0pt;font-family:"Verdana",sans-serif;color:black">This message was sent from an external source. Please be careful opening attachments/links or replying to sources you don’t know.</span><span style="font-size:10.0pt;font-family:"Verdana",sans-serif"><o:p></o:p></span></p>
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<p><span style="font-size:10.0pt;font-family:"Verdana",sans-serif">Hi Michael,<o:p></o:p></span></p>
<p><span style="font-size:10.0pt;font-family:"Verdana",sans-serif">Good Morning,<o:p></o:p></span></p>
<p><span style="font-size:10.0pt;font-family:"Verdana",sans-serif">Noted and thank you, we will order a technician to visit Haleon on the agreed date, July 26, 2024.<o:p></o:p></span></p>
<p><span style="font-size:10.0pt;font-family:"Verdana",sans-serif"><br>
Thank you and Regards,<o:p></o:p></span></p>
<p><span style="font-size:10.0pt;font-family:"Verdana",sans-serif">Henry Sutanto<o:p></o:p></span></p>
<p><span style="font-size:10.0pt;font-family:"Verdana",sans-serif"><o:p> </o:p></span></p>
<p id="reply-intro"><span style="font-size:10.0pt;font-family:"Verdana",sans-serif">On 18-07-2024 01:21, Michael Floeter wrote:<o:p></o:p></span></p>
<blockquote style="border:none;border-left:solid #1010FF 1.5pt;padding:0cm 0cm 0cm 5.0pt;margin-left:0cm;margin-top:5.0pt;margin-right:0cm;margin-bottom:5.0pt">
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<p align="center" style="margin:5.0pt;text-align:center"><span style="color:black">Internal<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Verdana",sans-serif"><o:p> </o:p></span></p>
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<div>
<p class="v1msonormal"><span style="font-size:10.0pt;font-family:"Verdana",sans-serif"> <o:p></o:p></span></p>
<p class="v1msonormal"><span style="font-size:10.0pt;font-family:"Verdana",sans-serif"> <o:p></o:p></span></p>
<p class="v1msonormal"><span style="font-size:10.0pt;font-family:"Verdana",sans-serif"> <o:p></o:p></span></p>
<p class="v1msonormal"><span style="font-size:10.0pt;font-family:"Verdana",sans-serif">Hi Soenwono, Henry.<o:p></o:p></span></p>
<p class="v1msonormal"><span style="font-size:10.0pt;font-family:"Verdana",sans-serif"> <o:p></o:p></span></p>
<p class="v1msonormal"><span style="font-size:10.0pt;font-family:"Verdana",sans-serif">I am writing to you as the global project manager from Ricoh Europe who is working on the Firmware and then SLNX upgrade for Haleon.<o:p></o:p></span></p>
<p class="v1msonormal"><span style="font-size:10.0pt;font-family:"Verdana",sans-serif"> <o:p></o:p></span></p>
<p class="v1msonormal"><span style="font-size:10.0pt;font-family:"Verdana",sans-serif">We need to upgrade the Firmware on older devices before we can carry out the SLNX upgrade.<o:p></o:p></span></p>
<p class="v1msonormal"><span style="font-size:10.0pt;font-family:"Verdana",sans-serif"> <o:p></o:p></span></p>
<p class="v1msonormal"><span style="font-size:10.0pt;font-family:"Verdana",sans-serif">In most cases we will do this remotely , but in some cases, this does not always work fully and can cause an issue which then requires a technician to visit the site to resolve.<o:p></o:p></span></p>
<p class="v1msonormal"><span style="font-size:10.0pt;font-family:"Verdana",sans-serif"> <o:p></o:p></span></p>
<p class="v1msonormal"><span style="font-size:10.0pt;font-family:"Verdana",sans-serif">I would therefore like to ask you to have a technician on standby on the 26th of July at 9 am at the Haleon site in order to send him/her on site to resolve any issue and
carry out the Firmware upgrade manually please.<o:p></o:p></span></p>
<p class="v1msonormal"><span style="font-size:10.0pt;font-family:"Verdana",sans-serif"> <o:p></o:p></span></p>
<p class="v1msonormal"><span style="font-size:10.0pt;font-family:"Verdana",sans-serif">If the remote Firmware upgrade fails, you will be updated on the result of the upgrade overnight so that the technician is informed that morning.<o:p></o:p></span></p>
<p class="v1msonormal"><span style="font-size:10.0pt;font-family:"Verdana",sans-serif"> <o:p></o:p></span></p>
<p class="v1msonormal"><span style="font-size:10.0pt;font-family:"Verdana",sans-serif">There is 3 devices that requires this action:<strong><span style="font-family:"Verdana",sans-serif"> (the first 2 of them also need JAVA updated)</span></strong><o:p></o:p></span></p>
<p class="v1msonormal"><span style="font-size:10.0pt;font-family:"Verdana",sans-serif"> <o:p></o:p></span></p>
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="1071" style="width:803.0pt;border-collapse:collapse">
<tbody>
<tr style="height:20.25pt">
<td width="112" valign="bottom" style="width:84.0pt;padding:.75pt 5.4pt .75pt 5.4pt;height:20.25pt">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="1440" style="width:1080.0pt;border-collapse:collapse">
<tbody>
<tr style="height:55.5pt">
<td width="112" valign="bottom" style="width:83.85pt;border:solid windowtext 1.0pt;border-bottom:none;background:#70AD47;padding:.75pt 5.4pt .75pt 5.4pt;height:55.5pt">
<p class="v1msonormal"><strong><span style="font-size:9.0pt;font-family:"Calibri",sans-serif;color:white">Serial Number</span></strong><o:p></o:p></p>
</td>
<td width="67" valign="bottom" style="width:49.9pt;border-top:solid windowtext 1.0pt;border-left:none;border-bottom:none;border-right:solid windowtext 1.0pt;background:#70AD47;padding:.75pt 5.4pt .75pt 5.4pt;height:55.5pt">
<p class="v1msonormal"><strong><span style="font-size:9.0pt;font-family:"Calibri",sans-serif;color:white">Region</span></strong><o:p></o:p></p>
</td>
<td width="97" valign="bottom" style="width:72.8pt;border-top:solid windowtext 1.0pt;border-left:none;border-bottom:none;border-right:solid windowtext 1.0pt;background:#70AD47;padding:.75pt 5.4pt .75pt 5.4pt;height:55.5pt">
<p class="v1msonormal"><strong><span style="font-size:9.0pt;font-family:"Calibri",sans-serif;color:white">Country</span></strong><o:p></o:p></p>
</td>
<td width="102" valign="bottom" style="width:76.85pt;border-top:solid windowtext 1.0pt;border-left:none;border-bottom:none;border-right:solid windowtext 1.0pt;background:#70AD47;padding:.75pt 5.4pt .75pt 5.4pt;height:55.5pt">
<p class="v1msonormal"><strong><span style="font-size:9.0pt;font-family:"Calibri",sans-serif;color:white">Site</span></strong><o:p></o:p></p>
</td>
<td width="62" valign="bottom" style="width:46.85pt;border-top:solid windowtext 1.0pt;border-left:none;border-bottom:none;border-right:solid windowtext 1.0pt;background:#70AD47;padding:.75pt 5.4pt .75pt 5.4pt;height:55.5pt">
<p class="v1msonormal"><strong><span style="font-size:9.0pt;font-family:"Calibri",sans-serif;color:white">Site Code</span></strong><o:p></o:p></p>
</td>
<td width="240" valign="bottom" style="width:180.3pt;border-top:solid windowtext 1.0pt;border-left:none;border-bottom:none;border-right:solid windowtext 1.0pt;background:#70AD47;padding:.75pt 5.4pt .75pt 5.4pt;height:55.5pt">
<p class="v1msonormal"><strong><span style="font-size:9.0pt;font-family:"Calibri",sans-serif;color:white">Device Display Name</span></strong><o:p></o:p></p>
</td>
<td width="130" valign="bottom" style="width:97.7pt;border-top:solid windowtext 1.0pt;border-left:none;border-bottom:none;border-right:solid windowtext 1.0pt;background:#70AD47;padding:.75pt 5.4pt .75pt 5.4pt;height:55.5pt">
<p class="v1msonormal"><strong><span style="font-size:9.0pt;font-family:"Calibri",sans-serif;color:white">Device Host Name</span></strong><o:p></o:p></p>
</td>
<td width="130" valign="bottom" style="width:97.8pt;border-top:solid windowtext 1.0pt;border-left:none;border-bottom:none;border-right:solid windowtext 1.0pt;background:#70AD47;padding:.75pt 5.4pt .75pt 5.4pt;height:55.5pt">
<p class="v1msonormal"><strong><span style="font-size:9.0pt;font-family:"Calibri",sans-serif;color:white">Device IP Address</span></strong><o:p></o:p></p>
</td>
<td width="126" valign="bottom" style="width:94.65pt;border-top:solid windowtext 1.0pt;border-left:none;border-bottom:none;border-right:solid windowtext 1.0pt;background:#70AD47;padding:.75pt 5.4pt .75pt 5.4pt;height:55.5pt">
<p class="v1msonormal"><strong><span style="font-size:9.0pt;font-family:"Calibri",sans-serif;color:white">Model SLNX</span></strong><o:p></o:p></p>
</td>
<td width="112" valign="bottom" style="width:83.75pt;border-top:solid windowtext 1.0pt;border-left:none;border-bottom:none;border-right:solid windowtext 1.0pt;background:#70AD47;padding:.75pt 5.4pt .75pt 5.4pt;height:55.5pt">
<p class="v1msonormal"><strong><span style="font-size:9.0pt;font-family:"Calibri",sans-serif;color:white">Family Type</span></strong><o:p></o:p></p>
</td>
<td width="53" valign="bottom" style="width:39.9pt;border-top:solid windowtext 1.0pt;border-left:none;border-bottom:none;border-right:solid windowtext 1.0pt;background:#70AD47;padding:.75pt 5.4pt .75pt 5.4pt;height:55.5pt">
<p class="v1msonormal"><strong><span style="font-size:9.0pt;font-family:"Calibri",sans-serif;color:white">SLNX Status</span></strong><o:p></o:p></p>
</td>
<td width="72" valign="bottom" style="width:53.95pt;border-top:solid windowtext 1.0pt;border-left:none;border-bottom:none;border-right:solid windowtext 1.0pt;background:#70AD47;padding:.75pt 5.4pt .75pt 5.4pt;height:55.5pt">
<p class="v1msonormal"><strong><span style="font-size:9.0pt;font-family:"Calibri",sans-serif;color:white">SLNX Compatible</span></strong><o:p></o:p></p>
</td>
<td width="72" valign="bottom" style="width:53.9pt;border-top:solid windowtext 1.0pt;border-left:none;border-bottom:none;border-right:solid windowtext 1.0pt;background:#70AD47;padding:.75pt 5.4pt .75pt 5.4pt;height:55.5pt">
<p class="v1msonormal"><strong><span style="font-size:9.0pt;font-family:"Calibri",sans-serif;color:white">SLNX Upgrade Scope</span></strong><o:p></o:p></p>
</td>
<td width="72" valign="bottom" style="width:53.9pt;border-top:solid windowtext 1.0pt;border-left:none;border-bottom:none;border-right:solid windowtext 1.0pt;background:#70AD47;padding:.75pt 5.4pt .75pt 5.4pt;height:55.5pt">
<p class="v1msonormal"><strong><span style="font-size:9.0pt;font-family:"Calibri",sans-serif;color:white">Firmware Update Required</span></strong><o:p></o:p></p>
</td>
<td width="72" valign="bottom" style="width:53.9pt;border-top:solid windowtext 1.0pt;border-left:none;border-bottom:none;border-right:solid windowtext 1.0pt;background:#70AD47;padding:.75pt 5.4pt .75pt 5.4pt;height:55.5pt">
<p class="v1msonormal"><strong><span style="font-size:9.0pt;font-family:"Calibri",sans-serif;color:white">Java Update Required</span></strong><o:p></o:p></p>
</td>
</tr>
<tr style="height:20.25pt">
<td width="112" valign="bottom" style="width:83.85pt;padding:.75pt 5.4pt .75pt 5.4pt;height:20.25pt">
<p class="v1msonormal"><span style="font-size:9.0pt;color:black">G586PB00952</span><o:p></o:p></p>
</td>
<td width="67" valign="bottom" style="width:49.9pt;padding:.75pt 5.4pt .75pt 5.4pt;height:20.25pt">
<p class="v1msonormal"><span style="font-size:9.0pt;color:black">APAC</span><o:p></o:p></p>
</td>
<td width="97" valign="bottom" style="width:72.8pt;padding:.75pt 5.4pt .75pt 5.4pt;height:20.25pt">
<p class="v1msonormal"><span style="font-size:9.0pt;color:black">Indonesia</span><o:p></o:p></p>
</td>
<td width="102" valign="bottom" style="width:76.85pt;padding:.75pt 5.4pt .75pt 5.4pt;height:20.25pt">
<p class="v1msonormal"><span style="font-size:9.0pt;color:black">Pulogadung </span>
<o:p></o:p></p>
</td>
<td width="62" valign="bottom" style="width:46.85pt;padding:.75pt 5.4pt .75pt 5.4pt;height:20.25pt">
<p class="v1msonormal"><span style="font-size:9.0pt;color:black">PUL</span><o:p></o:p></p>
</td>
<td width="240" valign="bottom" style="width:180.3pt;padding:.75pt 5.4pt .75pt 5.4pt;height:20.25pt">
<p class="v1msonormal"><span style="font-size:9.0pt;color:black">PULMFP006-H</span><o:p></o:p></p>
</td>
<td width="130" valign="bottom" style="width:97.7pt;padding:.75pt 5.4pt .75pt 5.4pt;height:20.25pt">
<p class="v1msonormal"><span style="font-size:9.0pt;color:black">PULMFP006</span><o:p></o:p></p>
</td>
<td width="130" valign="bottom" style="width:97.8pt;padding:.75pt 5.4pt .75pt 5.4pt;height:20.25pt">
<p class="v1msonormal"><span style="font-size:9.0pt;color:black">10.237.196.214</span><o:p></o:p></p>
</td>
<td width="126" valign="bottom" style="width:94.65pt;padding:.75pt 5.4pt .75pt 5.4pt;height:20.25pt">
<p class="v1msonormal"><span style="font-size:9.0pt;color:black">MP 305+</span><o:p></o:p></p>
</td>
<td width="112" valign="bottom" style="width:83.75pt;padding:.75pt 5.4pt .75pt 5.4pt;height:20.25pt">
<p class="v1msonormal"><span style="font-size:9.0pt;color:black">Family 16</span><o:p></o:p></p>
</td>
<td width="53" valign="bottom" style="width:39.9pt;padding:.75pt 5.4pt .75pt 5.4pt;height:20.25pt">
<p class="v1msonormal"><span style="font-size:9.0pt;color:black">SLNX</span><o:p></o:p></p>
</td>
<td width="72" valign="bottom" style="width:53.95pt;padding:.75pt 5.4pt .75pt 5.4pt;height:20.25pt">
<p class="v1msonormal"><span style="font-size:9.0pt;color:black">Yes</span><o:p></o:p></p>
</td>
<td width="72" valign="bottom" style="width:53.9pt;padding:.75pt 5.4pt .75pt 5.4pt;height:20.25pt">
<p class="v1msonormal"><span style="font-size:9.0pt;color:black">Yes</span><o:p></o:p></p>
</td>
<td width="72" valign="bottom" style="width:53.9pt;background:yellow;padding:.75pt 5.4pt .75pt 5.4pt;height:20.25pt">
<p class="v1msonormal"><span style="font-size:9.0pt;color:black">Yes</span><o:p></o:p></p>
</td>
<td width="72" valign="bottom" style="width:53.9pt;background:yellow;padding:.75pt 5.4pt .75pt 5.4pt;height:20.25pt">
<p class="v1msonormal"><span style="font-size:9.0pt;color:black">Yes</span><o:p></o:p></p>
</td>
</tr>
<tr style="height:20.25pt">
<td width="112" valign="bottom" style="width:83.85pt;padding:.75pt 5.4pt .75pt 5.4pt;height:20.25pt">
<p class="v1msonormal"><span style="font-size:9.0pt;color:black">G587P400661</span><o:p></o:p></p>
</td>
<td width="67" valign="bottom" style="width:49.9pt;padding:.75pt 5.4pt .75pt 5.4pt;height:20.25pt">
<p class="v1msonormal"><span style="font-size:9.0pt;color:black">APAC</span><o:p></o:p></p>
</td>
<td width="97" valign="bottom" style="width:72.8pt;padding:.75pt 5.4pt .75pt 5.4pt;height:20.25pt">
<p class="v1msonormal"><span style="font-size:9.0pt;color:black">Indonesia</span><o:p></o:p></p>
</td>
<td width="102" valign="bottom" style="width:76.85pt;padding:.75pt 5.4pt .75pt 5.4pt;height:20.25pt">
<p class="v1msonormal"><span style="font-size:9.0pt;color:black">Pulogadung </span>
<o:p></o:p></p>
</td>
<td width="62" valign="bottom" style="width:46.85pt;padding:.75pt 5.4pt .75pt 5.4pt;height:20.25pt">
<p class="v1msonormal"><span style="font-size:9.0pt;color:black">PUL</span><o:p></o:p></p>
</td>
<td width="240" valign="bottom" style="width:180.3pt;padding:.75pt 5.4pt .75pt 5.4pt;height:20.25pt">
<p class="v1msonormal"><span style="font-size:9.0pt;color:black">PULMFP007-H</span><o:p></o:p></p>
</td>
<td width="130" valign="bottom" style="width:97.7pt;padding:.75pt 5.4pt .75pt 5.4pt;height:20.25pt">
<p class="v1msonormal"><span style="font-size:9.0pt;color:black">PULMFP007</span><o:p></o:p></p>
</td>
<td width="130" valign="bottom" style="width:97.8pt;padding:.75pt 5.4pt .75pt 5.4pt;height:20.25pt">
<p class="v1msonormal"><span style="font-size:9.0pt;color:black">10.237.196.215</span><o:p></o:p></p>
</td>
<td width="126" valign="bottom" style="width:94.65pt;padding:.75pt 5.4pt .75pt 5.4pt;height:20.25pt">
<p class="v1msonormal"><span style="font-size:9.0pt;color:black">MP 305+</span><o:p></o:p></p>
</td>
<td width="112" valign="bottom" style="width:83.75pt;padding:.75pt 5.4pt .75pt 5.4pt;height:20.25pt">
<p class="v1msonormal"><span style="font-size:9.0pt;color:black">Family 16</span><o:p></o:p></p>
</td>
<td width="53" valign="bottom" style="width:39.9pt;padding:.75pt 5.4pt .75pt 5.4pt;height:20.25pt">
<p class="v1msonormal"><span style="font-size:9.0pt;color:black">SLNX</span><o:p></o:p></p>
</td>
<td width="72" valign="bottom" style="width:53.95pt;padding:.75pt 5.4pt .75pt 5.4pt;height:20.25pt">
<p class="v1msonormal"><span style="font-size:9.0pt;color:black">Yes</span><o:p></o:p></p>
</td>
<td width="72" valign="bottom" style="width:53.9pt;padding:.75pt 5.4pt .75pt 5.4pt;height:20.25pt">
<p class="v1msonormal"><span style="font-size:9.0pt;color:black">Yes</span><o:p></o:p></p>
</td>
<td width="72" valign="bottom" style="width:53.9pt;background:yellow;padding:.75pt 5.4pt .75pt 5.4pt;height:20.25pt">
<p class="v1msonormal"><span style="font-size:9.0pt;color:black">Yes</span><o:p></o:p></p>
</td>
<td width="72" valign="bottom" style="width:53.9pt;background:yellow;padding:.75pt 5.4pt .75pt 5.4pt;height:20.25pt">
<p class="v1msonormal"><span style="font-size:9.0pt;color:black">Yes</span><o:p></o:p></p>
</td>
</tr>
<tr style="height:20.25pt">
<td width="112" valign="bottom" style="width:83.85pt;padding:.75pt 5.4pt .75pt 5.4pt;height:20.25pt">
<p class="v1msonormal"><span style="font-size:9.0pt;color:black">C398PC00837</span><o:p></o:p></p>
</td>
<td width="67" valign="bottom" style="width:49.9pt;padding:.75pt 5.4pt .75pt 5.4pt;height:20.25pt">
<p class="v1msonormal"><span style="font-size:9.0pt;color:black">APAC</span><o:p></o:p></p>
</td>
<td width="97" valign="bottom" style="width:72.8pt;padding:.75pt 5.4pt .75pt 5.4pt;height:20.25pt">
<p class="v1msonormal"><span style="font-size:9.0pt;color:black">Indonesia</span><o:p></o:p></p>
</td>
<td width="102" valign="bottom" style="width:76.85pt;padding:.75pt 5.4pt .75pt 5.4pt;height:20.25pt">
<p class="v1msonormal"><span style="font-size:9.0pt;color:black">Pulogadung </span>
<o:p></o:p></p>
</td>
<td width="62" valign="bottom" style="width:46.85pt;padding:.75pt 5.4pt .75pt 5.4pt;height:20.25pt">
<p class="v1msonormal"><span style="font-size:9.0pt;color:black">PUL</span><o:p></o:p></p>
</td>
<td width="240" valign="bottom" style="width:180.3pt;padding:.75pt 5.4pt .75pt 5.4pt;height:20.25pt">
<p class="v1msonormal"><span style="font-size:9.0pt;color:black">PULMFP008</span><o:p></o:p></p>
</td>
<td width="130" valign="bottom" style="width:97.7pt;padding:.75pt 5.4pt .75pt 5.4pt;height:20.25pt">
<p class="v1msonormal"><span style="font-size:9.0pt;color:black">PULMFP008</span><o:p></o:p></p>
</td>
<td width="130" valign="bottom" style="width:97.8pt;padding:.75pt 5.4pt .75pt 5.4pt;height:20.25pt">
<p class="v1msonormal"><span style="font-size:9.0pt;color:black">199.28.98.63</span><o:p></o:p></p>
</td>
<td width="126" valign="bottom" style="width:94.65pt;padding:.75pt 5.4pt .75pt 5.4pt;height:20.25pt">
<p class="v1msonormal"><span style="font-size:9.0pt;color:black">MP 2555</span><o:p></o:p></p>
</td>
<td width="112" valign="bottom" style="width:83.75pt;padding:.75pt 5.4pt .75pt 5.4pt;height:20.25pt">
<p class="v1msonormal"><span style="font-size:9.0pt;color:black">Family 4</span><o:p></o:p></p>
</td>
<td width="53" valign="bottom" style="width:39.9pt;padding:.75pt 5.4pt .75pt 5.4pt;height:20.25pt">
<p class="v1msonormal"><span style="font-size:9.0pt;color:black">SLNX</span><o:p></o:p></p>
</td>
<td width="72" valign="bottom" style="width:53.95pt;padding:.75pt 5.4pt .75pt 5.4pt;height:20.25pt">
<p class="v1msonormal"><span style="font-size:9.0pt;color:black">Yes</span><o:p></o:p></p>
</td>
<td width="72" valign="bottom" style="width:53.9pt;padding:.75pt 5.4pt .75pt 5.4pt;height:20.25pt">
<p class="v1msonormal"><span style="font-size:9.0pt;color:black">Yes</span><o:p></o:p></p>
</td>
<td width="72" valign="bottom" style="width:53.9pt;background:yellow;padding:.75pt 5.4pt .75pt 5.4pt;height:20.25pt">
<p class="v1msonormal"><span style="font-size:9.0pt;color:black">Yes</span><o:p></o:p></p>
</td>
<td width="72" valign="bottom" style="width:53.9pt;padding:.75pt 5.4pt .75pt 5.4pt;height:20.25pt">
<p class="v1msonormal"><span style="font-size:9.0pt;color:black">No</span><o:p></o:p></p>
</td>
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<p class="v1msonormal"> <o:p></o:p></p>
</td>
<td width="67" valign="bottom" style="width:50.0pt;padding:.75pt 5.4pt .75pt 5.4pt;height:20.25pt">
<p class="v1msonormal"><span style="font-size:9.0pt;color:black"> </span><o:p></o:p></p>
</td>
<td width="97" valign="bottom" style="width:73.0pt;padding:.75pt 5.4pt .75pt 5.4pt;height:20.25pt">
<p class="v1msonormal"><span style="font-size:9.0pt;color:black"> </span><o:p></o:p></p>
</td>
<td width="103" valign="bottom" style="width:77.0pt;padding:.75pt 5.4pt .75pt 5.4pt;height:20.25pt">
<p class="v1msonormal"><span style="font-size:9.0pt;color:black"> </span><o:p></o:p></p>
</td>
<td width="63" valign="bottom" style="width:47.0pt;padding:.75pt 5.4pt .75pt 5.4pt;height:20.25pt">
<p class="v1msonormal"><span style="font-size:9.0pt;color:black"> </span><o:p></o:p></p>
</td>
<td width="241" valign="bottom" style="width:181.0pt;padding:.75pt 5.4pt .75pt 5.4pt;height:20.25pt">
<p class="v1msonormal"><span style="font-size:9.0pt;color:black"> </span><o:p></o:p></p>
</td>
<td width="131" valign="bottom" style="width:98.0pt;padding:.75pt 5.4pt .75pt 5.4pt;height:20.25pt">
<p class="v1msonormal"><span style="font-size:9.0pt;color:black"> </span><o:p></o:p></p>
</td>
<td width="131" valign="bottom" style="width:98.0pt;padding:.75pt 5.4pt .75pt 5.4pt;height:20.25pt">
<p class="v1msonormal"><span style="font-size:9.0pt;color:black"> </span><o:p></o:p></p>
</td>
<td width="127" valign="bottom" style="width:95.0pt;padding:.75pt 5.4pt .75pt 5.4pt;height:20.25pt">
<p class="v1msonormal"><span style="font-size:9.0pt;color:black"> </span><o:p></o:p></p>
</td>
</tr>
</tbody>
</table>
<p class="v1msonormal"><span style="font-size:10.0pt;font-family:"Verdana",sans-serif"> <o:p></o:p></span></p>
<p class="v1msonormal"><span style="font-size:10.0pt;font-family:"Verdana",sans-serif"> <o:p></o:p></span></p>
<p class="v1msonormal"><span style="font-size:10.0pt;font-family:"Verdana",sans-serif"> <o:p></o:p></span></p>
<p class="v1msonormal"><span style="font-size:10.0pt;font-family:"Verdana",sans-serif">Please confirm the standby is scheduled if required.<o:p></o:p></span></p>
<p class="v1msonormal"><span style="font-size:10.0pt;font-family:"Verdana",sans-serif"> <o:p></o:p></span></p>
<p class="v1msonormal"><span style="font-size:10.0pt;font-family:"Verdana",sans-serif">The sooner the better would be so much appreciated.<o:p></o:p></span></p>
<p class="v1msonormal"><span style="font-size:10.0pt;font-family:"Verdana",sans-serif"> <o:p></o:p></span></p>
<p class="v1msonormal"><span style="font-size:10.0pt;font-family:"Verdana",sans-serif"> <o:p></o:p></span></p>
<p class="v1msonormal"><span style="font-size:10.0pt;font-family:"Verdana",sans-serif"> <o:p></o:p></span></p>
<p class="v1msonormal" style="margin-left:36.0pt"><span style="font-size:10.0pt;font-family:"Arial",sans-serif">Thanks and kind regards,
</span><span style="font-size:10.0pt;font-family:"Verdana",sans-serif"><o:p></o:p></span></p>
<p class="v1msonormal" style="margin-left:36.0pt"><span style="font-size:10.0pt;font-family:"Arial",sans-serif"> </span><span style="font-size:10.0pt;font-family:"Verdana",sans-serif"><o:p></o:p></span></p>
<p class="v1msonormal" style="margin-left:.75pt;text-autospace:none"><span style="font-size:10.0pt;font-family:"Verdana",sans-serif"> <o:p></o:p></span></p>
<p class="v1msonormal" style="margin-left:36.0pt"><strong><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:red"> </span></strong><span style="font-size:10.0pt;font-family:"Verdana",sans-serif"><o:p></o:p></span></p>
<p class="v1msonormal" style="margin-left:36.0pt"><b><span style="font-size:10.0pt;font-family:"Arial",sans-serif"><br>
<strong><span style="font-family:"Arial",sans-serif">Michael Floeter</span></strong></span></b><span style="font-size:10.0pt;font-family:"Arial",sans-serif"><br>
Global Project Manager</span><span style="font-size:10.0pt;font-family:"Verdana",sans-serif"><o:p></o:p></span></p>
<p class="v1msonormal" style="margin-left:36.0pt"><span style="font-size:10.0pt;font-family:"Arial",sans-serif"> </span><span style="font-size:10.0pt;font-family:"Verdana",sans-serif"><o:p></o:p></span></p>
<p class="v1msonormal" style="margin-left:36.0pt"><span style="font-size:10.0pt;font-family:"Arial",sans-serif"> </span><span style="font-size:10.0pt;font-family:"Verdana",sans-serif"><o:p></o:p></span></p>
<p class="v1msonormal" style="margin-left:36.0pt"><span style="font-size:10.0pt;font-family:"Arial",sans-serif"> </span><span style="font-size:10.0pt;font-family:"Verdana",sans-serif"><o:p></o:p></span></p>
<p class="v1msonormal" style="margin-left:36.0pt"><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:red">Advance Leave Notice: 15<sup>th</sup> to 19<sup>th</sup> July Training course</span><span style="font-size:10.0pt;font-family:"Verdana",sans-serif"><o:p></o:p></span></p>
<p class="v1msonormal" style="margin-left:36.0pt"><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:red"> 1<sup>st</sup> to 9<sup>th</sup> August Annual leave</span><span style="font-size:10.0pt;font-family:"Verdana",sans-serif"><o:p></o:p></span></p>
<p class="v1msonormal" style="margin-left:36.0pt"><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:red"> 26<sup>th</sup> August Public Holiday</span><span style="font-size:10.0pt;font-family:"Verdana",sans-serif"><o:p></o:p></span></p>
<p class="v1msonormal" style="margin-left:36.0pt"><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:red"> 27<sup>th</sup> August to 13<sup>th</sup> September Annual leave</span><span style="font-size:10.0pt;font-family:"Verdana",sans-serif"><o:p></o:p></span></p>
<p class="v1msonormal" style="margin-left:36.0pt"><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:red"> 25<sup>th</sup> & 26<sup>th</sup> December Public Holiday</span><span style="font-size:10.0pt;font-family:"Verdana",sans-serif"><o:p></o:p></span></p>
<p class="v1msonormal" style="margin-left:36.0pt"><span style="font-size:10.0pt;font-family:"Arial",sans-serif"><br>
<b><br>
<strong><span style="font-family:"Arial",sans-serif">Ricoh Europe PLC</span></strong></b><br>
20 Triton Street, <br>
London, NW1 3BF <br>
UK <br>
Tel: +44(0)20 7465 1139 <br>
Mobile: +44 (0)7825898128<u><span style="color:blue"><br>
</span></u></span><a href="mailto:michael.floeter@ricoh-gs.com"><span style="font-size:10.0pt;font-family:"Arial",sans-serif">michael.floeter@ricoh-gs.com</span></a><span style="font-size:10.0pt;font-family:"Arial",sans-serif"> <u><span style="color:blue"><br>
</span></u></span><a href="http://www.ricoh-europe.com/" target="_blank"><span style="font-size:10.0pt;font-family:"Arial",sans-serif">www.ricoh-europe.com</span><span style="font-size:12.0pt;font-family:"Times New Roman",serif"><br>
</span></a><u><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:blue"><br>
</span></u><a href="http://www.ricoh-europe.com/" target="_blank"><span style="font-size:12.0pt;font-family:"Times New Roman",serif;text-decoration:none"><img border="0" width="88" height="31" style="width:.9166in;height:.3263in" id="v1Picture_x0020_25" src="cid:image001.gif@01DADEB2.80F73300"></span></a><span style="font-size:12.0pt;font-family:"Times New Roman",serif"><br>
<u><span style="color:blue"><br>
</span></u><span style="color:blue"><img border="0" width="24" height="24" style="width:.25in;height:.25in" id="v1Picture_x0020_26" src="cid:image002.jpg@01DADEB2.80F73300"></span>
<span style="color:blue"><img border="0" width="24" height="24" style="width:.25in;height:.25in" id="v1Picture_x0020_27" src="cid:image003.jpg@01DADEB2.80F73300"></span>
<span style="color:blue"><img border="0" width="24" height="24" style="width:.25in;height:.25in" id="v1Picture_x0020_28" src="cid:image004.jpg@01DADEB2.80F73300"></span>
</span><span style="font-size:10.0pt;font-family:"Verdana",sans-serif"><o:p></o:p></span></p>
<p class="v1msonormal"><span style="font-size:10.0pt;font-family:"Verdana",sans-serif"> <o:p></o:p></span></p>
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