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</o:shapelayout></xml><![endif]--></head><body lang=EN-ID link=blue vlink=purple style='word-wrap:break-word'><div class=WordSection1><p class=MsoNormal><span style='mso-fareast-language:EN-US'>Hi Irena,<o:p></o:p></span></p><p class=MsoNormal><span style='mso-fareast-language:EN-US'><o:p> </o:p></span></p><p class=MsoNormal><span style='mso-fareast-language:EN-US'>Our technical team on the field has informed that Pulmfp004 is ready and can have SLNX installed. Please proceed to push the software<o:p></o:p></span></p><p class=MsoNormal><span style='mso-fareast-language:EN-US'><o:p> </o:p></span></p><div><p class=MsoNormal><img width=241 height=238 style='width:2.5138in;height:2.4791in' id="_x0000_i1081" src="cid:image016.jpg@01DAE4F0.9EA776F0"><span style='mso-ligatures:standardcontextual'><o:p></o:p></span></p></div><p class=MsoNormal><span style='mso-fareast-language:EN-US'><o:p> </o:p></span></p><div><div style='border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0cm 0cm 0cm'><p class=MsoNormal><b><span lang=EN-US>From:</span></b><span lang=EN-US> Irena Kniazielska <Irena.Kniazielska@ricoh-europe.com> <br><b>Sent:</b> 02 August 2024 15:12<br><b>To:</b> erik <erik@moderndatasolusi.com>; #RES-Barcelona-Haleon <Haleon.support@ricoh.es>; deasy@moderndatasolusi.com; Justina Sim <Justina.sim@ricoh.com.my><br><b>Cc:</b> 'fitri@moderndatasolusi. com' <fitri@moderndatasolusi.com>; ivan.budiman@moderndatasolusi.com; 'kalam' <kalam@moderndatasolusi.com>; gilang@moderndatasolusi.com; 'ronald' <ronald@moderndatasolusi.com>; 'it team' <it.team@moderndatasolusi.com>; imam.azhar@moderndatasolusi.com; Reece Middleton <Reece.Middleton@ricoh-europe.com><br><b>Subject:</b> RE: RITM50343698- Haleon-Pulogadung/ Indonesia/ New Ricoh printer or Site Tech Refresh<o:p></o:p></span></p></div></div><p class=MsoNormal><o:p> </o:p></p><p align=center style='margin:5.0pt;text-align:center'><span lang=EN-US style='color:black'>Internal<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US><o:p> </o:p></span></p><div><p class=MsoNormal><span lang=EN-US>Hello <a id=OWAAM01FCFC658B0E437B878360D5FD980233 href="mailto:erik@moderndatasolusi.com"><span style='font-family:"Calibri",sans-serif;text-decoration:none'>@erik</span></a> <a id=OWAAM70A641152FEC47D4BCFFD33078463FC1 href="mailto:deasy@moderndatasolusi.com"><span style='font-family:"Calibri",sans-serif;text-decoration:none'>@deasy@moderndatasolusi.com</span></a> <a id=OWAAMAE74FD57E8514B2B8AC8D24698BFDC55 href="mailto:Justina.sim@ricoh.com.my"><span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Justina Sim</span></a><o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US><o:p> </o:p></span></p><p class=MsoNormal><span lang=EN-US>Could you please provide an update re the installation? <o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US><o:p> </o:p></span></p><p class=MsoNormal><span lang=EN-US>Is the </span><span lang=EN-GB>PULMFP004 reconfigured? <o:p></o:p></span></p><p class=MsoNormal><span lang=EN-GB><o:p> </o:p></span></p><p class=MsoNormal><span lang=EN-GB>The customer is getting worried as this already late…Can you please advise? <o:p></o:p></span></p><p class=MsoNormal><span lang=EN-GB><o:p> </o:p></span></p><p class=MsoNormal><span lang=EN-GB>Thank you</span><span lang=EN-US><o:p></o:p></span></p><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;vertical-align:baseline'><span lang=EN-US style='mso-ligatures:standardcontextual;mso-fareast-language:PL'>Kind regards,</span><span lang=EN-US style='mso-fareast-language:PL'><o:p></o:p></span></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;vertical-align:baseline'><b><span lang=EN-GB style='font-family:"Arial",sans-serif;color:black;mso-ligatures:standardcontextual'>Irena Kniazielska</span></b><span lang=EN-GB style='font-family:"Arial",sans-serif;mso-ligatures:standardcontextual'><br><span style='color:black'>Global Accounts Coordinator</span><br><b><span style='color:black'>Ricoh Business Services Polska Sp. z o.o.</span></b><br><span style='color:black'>Olivia Business Centre</span><br><span style='color:black'>Al. Grunwaldzka 472C</span><br><span style='color:black'>80-309</span> Gdansk<br><span style='color:black'>Poland</span><u><span style='color:blue'><br></span><span style='color:#4472C4'>irena.kniazielska</span></u></span><span lang=PL style='font-family:"Arial",sans-serif;color:#4472C4;mso-ligatures:standardcontextual'><a href="mailto:Name.surname@ricoh-europe.com" target="_blank"><span lang=EN-GB style='color:#4472C4'>@ricoh-europe.com</span></a></span><span lang=EN-GB style='font-family:"Arial",sans-serif;color:#4472C4;mso-ligatures:standardcontextual'><br><u><a href="http://www.ricoh-europe.com/"><span style='color:#4472C4'>www.ricoh-europe.com</span></a></u></span><span lang=EN-GB style='font-size:10.0pt;font-family:"Arial",sans-serif;mso-ligatures:standardcontextual'><o:p></o:p></span></p><p class=MsoNormal style='margin-bottom:6.0pt'><b><span lang=EN-GB style='font-family:"Book Antiqua",serif;color:#C00000;mso-ligatures:standardcontextual'>Annual leave planned:</span></b><span lang=EN-GB style='font-family:"Book Antiqua",serif;color:#C00000;mso-ligatures:standardcontextual'> </span><b><span lang=EN-US style='font-size:9.0pt;font-family:"Arial",sans-serif;color:#00B050;mso-ligatures:standardcontextual'><o:p></o:p></span></b></p><p class=MsoNormal><b><span lang=EN-US style='font-size:10.5pt;font-family:"Century",serif;color:red;mso-ligatures:standardcontextual;mso-fareast-language:PL'><o:p> </o:p></span></b></p><p class=MsoNormal style='text-autospace:none'><a href="http://www.ricoh-europe.com/"><span lang=EN-GB style='font-family:"Arial",sans-serif;text-decoration:none'><img border=0 width=88 height=31 style='width:.9166in;height:.3263in' id="Picture_x0020_53" src="cid:image017.png@01DAE4F0.9EA776F0"></span></a><b><span lang=EN-GB style='font-family:"Arial",sans-serif;mso-ligatures:standardcontextual'><o:p></o:p></span></b></p><p class=MsoNormal><span lang=EN-GB style='mso-ligatures:standardcontextual'><o:p> </o:p></span></p><p class=MsoNormal><a href="http://www.facebook.com/ricoheurope"><span lang=EN-GB style='font-family:"Arial",sans-serif;text-decoration:none'><img border=0 width=24 height=24 style='width:.25in;height:.25in' id="Picture_x0020_54" src="cid:image018.png@01DAE4F0.9EA776F0"></span></a><span lang=EN-GB style='font-family:"Arial",sans-serif;color:black;mso-ligatures:standardcontextual'> <a href="http://www.twitter.com/ricoheurope"><span style='color:black;mso-ligatures:none;text-decoration:none'><img border=0 width=24 height=24 style='width:.25in;height:.25in' id="Picture_x0020_55" src="cid:image019.png@01DAE4F0.9EA776F0"></span><span style='color:black'> </span></a> <a href="http://www.youtube.com/ricoheurope"><span style='color:black;mso-ligatures:none;text-decoration:none'><img border=0 width=24 height=24 style='width:.25in;height:.25in' id="Picture_x0020_4" src="cid:image020.png@01DAE4F0.9EA776F0"></span><span style='color:black'> </span></a> </span><span lang=EN-GB style='font-size:10.0pt;font-family:"Arial",sans-serif;color:black;mso-ligatures:standardcontextual'><o:p></o:p></span></p></div><p class=MsoNormal><span lang=EN-US><o:p> </o:p></span></p><div><div style='border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0cm 0cm 0cm'><p class=MsoNormal><b><span lang=EN-US>From:</span></b><span lang=EN-US> erik <<a href="mailto:erik@moderndatasolusi.com">erik@moderndatasolusi.com</a>> <br><b>Sent:</b> Friday, August 2, 2024 7:50 AM<br><b>To:</b> #RES-Barcelona-Haleon <<a href="mailto:Haleon.support@ricoh.es">Haleon.support@ricoh.es</a>>; <a href="mailto:deasy@moderndatasolusi.com">deasy@moderndatasolusi.com</a><br><b>Cc:</b> 'fitri@moderndatasolusi. com' <<a href="mailto:fitri@moderndatasolusi.com">fitri@moderndatasolusi.com</a>>; <a href="mailto:ivan.budiman@moderndatasolusi.com">ivan.budiman@moderndatasolusi.com</a>; 'kalam' <<a href="mailto:kalam@moderndatasolusi.com">kalam@moderndatasolusi.com</a>>; <a href="mailto:gilang@moderndatasolusi.com">gilang@moderndatasolusi.com</a>; Justina Sim <<a href="mailto:Justina.sim@ricoh.com.my">Justina.sim@ricoh.com.my</a>>; 'ronald' <<a href="mailto:ronald@moderndatasolusi.com">ronald@moderndatasolusi.com</a>>; Irena Kniazielska <<a href="mailto:Irena.Kniazielska@ricoh-europe.com">Irena.Kniazielska@ricoh-europe.com</a>>; 'it team' <<a href="mailto:it.team@moderndatasolusi.com">it.team@moderndatasolusi.com</a>>; <a href="mailto:imam.azhar@moderndatasolusi.com">imam.azhar@moderndatasolusi.com</a>; Reece Middleton <<a href="mailto:Reece.Middleton@ricoh-europe.com">Reece.Middleton@ricoh-europe.com</a>><br><b>Subject:</b> RE: RITM50343698- Haleon-Pulogadung/ Indonesia/ New Ricoh printer or Site Tech Refresh<o:p></o:p></span></p></div></div><p class=MsoNormal><span lang=EN-US><o:p> </o:p></span></p><div style='border:solid #FFCACA 1.0pt;padding:12.0pt 12.0pt 12.0pt 12.0pt'><p style='background:#FFCACA'><span lang=EN-US style='font-size:10.0pt;color:black'>This message was sent from an external source. Please be careful opening attachments/links or replying to sources you don’t know.</span><span lang=EN-US><o:p></o:p></span></p></div><div><div><p class=MsoNormal><span lang=EN-US>Hi Julien,<o:p></o:p></span></p></div><div><p class=MsoNormal><span lang=EN-US><o:p> </o:p></span></p></div><div><p class=MsoNormal><span lang=EN-US>Thank You for information<o:p></o:p></span></p></div><div><p class=MsoNormal><span lang=EN-US><o:p> </o:p></span></p></div><div><p class=MsoNormal><span lang=EN-US><o:p> </o:p></span></p></div><div><p class=MsoNormal><span lang=EN-US><o:p> </o:p></span></p></div><div><p class=MsoNormal><span lang=EN-US><o:p> </o:p></span></p></div><div id="composer_signature"><div><p class=MsoNormal><span lang=EN-US style='font-size:9.0pt;color:#575757'>Sent from my Galaxy<o:p></o:p></span></p></div></div><div><p class=MsoNormal><span lang=EN-US><o:p> </o:p></span></p></div><div><p class=MsoNormal><span lang=EN-US><o:p> </o:p></span></p></div><div><p class=MsoNormal><span lang=EN-US style='color:black'>-------- Original message --------<o:p></o:p></span></p></div><div><p class=MsoNormal><span lang=EN-US style='color:black'>From: #RES-Barcelona-Haleon <<a href="mailto:Haleon.support@ricoh.es">Haleon.support@ricoh.es</a>> <o:p></o:p></span></p></div><div><p class=MsoNormal><span lang=EN-US style='color:black'>Date: 8/2/24 12:40 (GMT+07:00) <o:p></o:p></span></p></div><div><p class=MsoNormal><span lang=EN-US style='color:black'>To: <a href="mailto:deasy@moderndatasolusi.com">deasy@moderndatasolusi.com</a>, <a href="mailto:erik@moderndatasolusi.com">erik@moderndatasolusi.com</a> <o:p></o:p></span></p></div><div><p class=MsoNormal><span lang=EN-US style='color:black'>Cc: "'fitri@moderndatasolusi. com'" <<a href="mailto:fitri@moderndatasolusi.com">fitri@moderndatasolusi.com</a>>, <a href="mailto:ivan.budiman@moderndatasolusi.com">ivan.budiman@moderndatasolusi.com</a>, #RES-Barcelona-Haleon <<a href="mailto:Haleon.support@ricoh.es">Haleon.support@ricoh.es</a>>, 'kalam' <<a href="mailto:kalam@moderndatasolusi.com">kalam@moderndatasolusi.com</a>>, <a href="mailto:gilang@moderndatasolusi.com">gilang@moderndatasolusi.com</a>, Justina Sim <<a href="mailto:Justina.sim@ricoh.com.my">Justina.sim@ricoh.com.my</a>>, 'ronald' <<a href="mailto:ronald@moderndatasolusi.com">ronald@moderndatasolusi.com</a>>, Irena Kniazielska <<a href="mailto:Irena.Kniazielska@ricoh-europe.com">Irena.Kniazielska@ricoh-europe.com</a>>, 'it team' <<a href="mailto:it.team@moderndatasolusi.com">it.team@moderndatasolusi.com</a>>, <a href="mailto:imam.azhar@moderndatasolusi.com">imam.azhar@moderndatasolusi.com</a>, Reece Middleton <<a href="mailto:Reece.Middleton@ricoh-europe.com">Reece.Middleton@ricoh-europe.com</a>> <o:p></o:p></span></p></div><div><p class=MsoNormal><span lang=EN-US style='color:black'>Subject: RE: RITM50343698- Haleon-Pulogadung/ Indonesia/ New Ricoh printer or Site Tech Refresh <o:p></o:p></span></p></div><div><p class=MsoNormal><span lang=EN-US style='color:black'><o:p> </o:p></span></p></div><p align=center style='margin:5.0pt;text-align:center'><span lang=EN-US style='color:black'>Internal<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US><o:p> </o:p></span></p><div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span lang=EN-GB>Hi,</span><span lang=EN-US><o:p></o:p></span></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span lang=EN-GB>Installation of SLNX done </span><span lang=EN-US><o:p></o:p></span></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span lang=EN-GB>The device PULMFP007 is ready for UAT.</span><span lang=EN-US><o:p></o:p></span></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span lang=EN-GB> </span><span lang=EN-US><o:p></o:p></span></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span lang=EN-GB>Be aware the device PULMFP004 seems you works on it have same not by buildbook setup of the PULMFP007, we advise to do it fully by buildbook before contact us.</span><span lang=EN-US><o:p></o:p></span></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span lang=EN-GB> </span><span lang=EN-US><o:p></o:p></span></p><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span lang=FR style='font-size:10.0pt;font-family:"Arial",sans-serif'>Best Regards,</span><span lang=EN-US><o:p></o:p></span></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span lang=FR style='font-size:10.0pt;font-family:"Arial",sans-serif'> </span><span lang=EN-US><o:p></o:p></span></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><b><span lang=FR style='font-size:10.0pt;font-family:"Arial",sans-serif'>Julien Franco Alain, Perego</span></b><span lang=FR style='font-size:10.0pt;font-family:"Arial",sans-serif'><br></span><span lang=EN-GB style='font-size:10.0pt;font-family:"Arial",sans-serif'>Technical Support Specialist L2</span><span lang=EN-US><o:p></o:p></span></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span lang=EN-GB style='font-size:10.0pt;font-family:"Arial",sans-serif'>Global Solution Support Centre<span style='color:black'><br><b><br>Ricoh Spain S.L.U.</b><br></span><u><span style='color:blue'><br></span></u></span><a href="http://www.ricoh.es/"><span lang=EN-GB style='font-size:10.0pt;font-family:"Arial",sans-serif;text-decoration:none'><img border=0 width=88 height=31 style='width:.9166in;height:.3263in' id="Picture_x0020_1" src="cid:image017.png@01DAE4F0.9EA776F0"></span></a><span lang=EN-GB style='font-size:10.0pt;font-family:"Arial",sans-serif;color:black'><br></span><u><span lang=EN-GB style='color:blue'><br></span></u><span lang=EN-US><a href="http://www.facebook.com/ricohspain"><span lang=EN-GB style='text-decoration:none'><img border=0 width=24 height=24 style='width:.25in;height:.25in' id="Picture_x0020_69" src="cid:image018.png@01DAE4F0.9EA776F0"></span><span lang=EN-GB> </span></a></span><span lang=EN-GB style='color:black'> </span><span lang=EN-US><a href="http://www.twitter.com/ricohspain"><span lang=EN-GB style='color:black;text-decoration:none'><img border=0 width=24 height=24 style='width:.25in;height:.25in' id="Picture_x0020_85" src="cid:image019.png@01DAE4F0.9EA776F0"></span><span lang=EN-GB style='color:black'> </span></a></span><span lang=EN-GB style='color:black'> </span><span lang=EN-US><a href="http://www.youtube.com/ricohspain"><span lang=EN-GB style='color:black;text-decoration:none'><img border=0 width=24 height=24 style='width:.25in;height:.25in' id="Picture_x0020_87" src="cid:image020.png@01DAE4F0.9EA776F0"></span><span lang=EN-GB style='color:black'> </span></a></span><span lang=EN-GB style='color:black'> </span><span lang=EN-US><a href="http://www.linkedin.com/company/ricoh-espana-slu"><span lang=EN-GB style='color:black;text-decoration:none'><img border=0 width=24 height=24 style='width:.25in;height:.25in' id="_x0000_i1072" src="cid:image021.png@01DAE4F0.9EA776F0"></span><span lang=EN-GB style='color:black'> </span></a><o:p></o:p></span></p></div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span lang=EN-GB> </span><span lang=EN-US><o:p></o:p></span></p><div><div style='border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0cm 0cm 0cm'><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><b><span lang=EN-US>From:</span></b><span lang=EN-US> #RES-Barcelona-Haleon <<a href="mailto:Haleon.support@ricoh.es">Haleon.support@ricoh.es</a>> <br><b>Sent:</b> viernes, 2 de agosto de 2024 7:09<br><b>To:</b> <a href="mailto:deasy@moderndatasolusi.com">deasy@moderndatasolusi.com</a>; <a href="mailto:erik@moderndatasolusi.com">erik@moderndatasolusi.com</a><br><b>Cc:</b> 'fitri@moderndatasolusi. com' <<a href="mailto:fitri@moderndatasolusi.com">fitri@moderndatasolusi.com</a>>; <a href="mailto:ivan.budiman@moderndatasolusi.com">ivan.budiman@moderndatasolusi.com</a>; #RES-Barcelona-Haleon <<a href="mailto:Haleon.support@ricoh.es">Haleon.support@ricoh.es</a>>; 'kalam' <<a href="mailto:kalam@moderndatasolusi.com">kalam@moderndatasolusi.com</a>>; <a href="mailto:gilang@moderndatasolusi.com">gilang@moderndatasolusi.com</a>; Justina Sim <<a href="mailto:Justina.sim@ricoh.com.my">Justina.sim@ricoh.com.my</a>>; 'ronald' <<a href="mailto:ronald@moderndatasolusi.com">ronald@moderndatasolusi.com</a>>; Irena Kniazielska <<a href="mailto:Irena.Kniazielska@ricoh-europe.com">Irena.Kniazielska@ricoh-europe.com</a>>; 'it team' <<a href="mailto:it.team@moderndatasolusi.com">it.team@moderndatasolusi.com</a>>; <a href="mailto:imam.azhar@moderndatasolusi.com">imam.azhar@moderndatasolusi.com</a>; Reece Middleton <<a href="mailto:Reece.Middleton@ricoh-europe.com">Reece.Middleton@ricoh-europe.com</a>><br><b>Subject:</b> RE: RITM50343698- Haleon-Pulogadung/ Indonesia/ New Ricoh printer or Site Tech Refresh<o:p></o:p></span></p></div></div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span lang=EN-US> <o:p></o:p></span></p><p align=center style='margin:5.0pt;text-align:center'><span lang=EN-US style='color:black'>Internal</span><span lang=EN-US><o:p></o:p></span></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span lang=EN-US> <o:p></o:p></span></p><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span lang=EN-US>Hi,<o:p></o:p></span></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span lang=EN-US> <o:p></o:p></span></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span lang=EN-GB>PULMFP007 seems now more by buildbook.</span><span lang=EN-US><o:p></o:p></span></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span lang=EN-GB>Going to proceed with the SLNX push. (going to inform when process end with the result)</span><span lang=EN-US><o:p></o:p></span></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span lang=EN-GB> </span><span lang=EN-US><o:p></o:p></span></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span lang=EN-GB>The user and password for what device ? you have already configured the device with it correctly for what I can see, you should have it already.</span><span lang=EN-US><o:p></o:p></span></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span lang=EN-GB> </span><span lang=EN-US><o:p></o:p></span></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span lang=EN-GB> </span><span lang=EN-US><o:p></o:p></span></p><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span lang=FR style='font-size:10.0pt;font-family:"Arial",sans-serif'>Best Regards,</span><span lang=EN-US><o:p></o:p></span></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span lang=FR style='font-size:10.0pt;font-family:"Arial",sans-serif'> </span><span lang=EN-US><o:p></o:p></span></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><b><span lang=FR style='font-size:10.0pt;font-family:"Arial",sans-serif'>Julien Franco Alain, Perego</span></b><span lang=FR style='font-size:10.0pt;font-family:"Arial",sans-serif'><br></span><span lang=EN-GB style='font-size:10.0pt;font-family:"Arial",sans-serif'>Technical Support Specialist L2</span><span lang=EN-US><o:p></o:p></span></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span lang=EN-GB style='font-size:10.0pt;font-family:"Arial",sans-serif'>Global Solution Support Centre<span style='color:black'><br><b><br>Ricoh Spain S.L.U.</b><br></span><u><span style='color:blue'><br></span></u></span><a href="http://www.ricoh.es/"><span lang=EN-GB style='font-size:10.0pt;font-family:"Arial",sans-serif;text-decoration:none'><img border=0 width=88 height=31 style='width:.9166in;height:.3263in' id="_x0000_i1071" src="cid:image017.png@01DAE4F0.9EA776F0"></span></a><span lang=EN-GB style='font-size:10.0pt;font-family:"Arial",sans-serif;color:black'><br></span><u><span lang=EN-GB style='color:blue'><br></span></u><span lang=EN-US><a href="http://www.facebook.com/ricohspain"><span lang=EN-GB style='text-decoration:none'><img border=0 width=24 height=24 style='width:.25in;height:.25in' id="_x0000_i1070" src="cid:image018.png@01DAE4F0.9EA776F0"></span><span lang=EN-GB> </span></a></span><span lang=EN-GB style='color:black'> </span><span lang=EN-US><a href="http://www.twitter.com/ricohspain"><span lang=EN-GB style='color:black;text-decoration:none'><img border=0 width=24 height=24 style='width:.25in;height:.25in' id="Picture_x0020_80" src="cid:image019.png@01DAE4F0.9EA776F0"></span><span lang=EN-GB style='color:black'> </span></a></span><span lang=EN-GB style='color:black'> </span><span lang=EN-US><a href="http://www.youtube.com/ricohspain"><span lang=EN-GB style='color:black;text-decoration:none'><img border=0 width=24 height=24 style='width:.25in;height:.25in' id="Picture_x0020_82" src="cid:image020.png@01DAE4F0.9EA776F0"></span><span lang=EN-GB style='color:black'> </span></a></span><span lang=EN-GB style='color:black'> </span><span lang=EN-US><a href="http://www.linkedin.com/company/ricoh-espana-slu"><span lang=EN-GB style='color:black;text-decoration:none'><img border=0 width=24 height=24 style='width:.25in;height:.25in' id="Picture_x0020_10" src="cid:image021.png@01DAE4F0.9EA776F0"></span><span lang=EN-GB style='color:black'> </span></a><o:p></o:p></span></p></div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span lang=EN-GB> </span><span lang=EN-US><o:p></o:p></span></p><div><div style='border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0cm 0cm 0cm'><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><b><span lang=EN-US>From:</span></b><span lang=EN-US> <a href="mailto:deasy@moderndatasolusi.com">deasy@moderndatasolusi.com</a> <<a href="mailto:deasy@moderndatasolusi.com">deasy@moderndatasolusi.com</a>> <br><b>Sent:</b> viernes, 2 de agosto de 2024 6:58<br><b>To:</b> Irena Kniazielska <<a href="mailto:Irena.Kniazielska@ricoh-europe.com">Irena.Kniazielska@ricoh-europe.com</a>>; #RES-Barcelona-Haleon <<a href="mailto:Haleon.support@ricoh.es">Haleon.support@ricoh.es</a>>; <a href="mailto:erik@moderndatasolusi.com">erik@moderndatasolusi.com</a><br><b>Cc:</b> 'fitri@moderndatasolusi. com' <<a href="mailto:fitri@moderndatasolusi.com">fitri@moderndatasolusi.com</a>>; <a href="mailto:ivan.budiman@moderndatasolusi.com">ivan.budiman@moderndatasolusi.com</a>; 'kalam' <<a href="mailto:kalam@moderndatasolusi.com">kalam@moderndatasolusi.com</a>>; <a href="mailto:gilang@moderndatasolusi.com">gilang@moderndatasolusi.com</a>; Justina Sim <<a href="mailto:Justina.sim@ricoh.com.my">Justina.sim@ricoh.com.my</a>>; 'ronald' <<a href="mailto:ronald@moderndatasolusi.com">ronald@moderndatasolusi.com</a>>; 'it team' <<a href="mailto:it.team@moderndatasolusi.com">it.team@moderndatasolusi.com</a>>; <a href="mailto:imam.azhar@moderndatasolusi.com">imam.azhar@moderndatasolusi.com</a>; Reece Middleton <<a href="mailto:Reece.Middleton@ricoh-europe.com">Reece.Middleton@ricoh-europe.com</a>><br><b>Subject:</b> RE: RITM50343698- Haleon-Pulogadung/ Indonesia/ New Ricoh printer or Site Tech Refresh<o:p></o:p></span></p></div></div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span lang=EN-US> <o:p></o:p></span></p><div style='border:solid #FFCACA 1.0pt;padding:12.0pt 12.0pt 12.0pt 12.0pt'><p style='background:#FFCACA'><span style='font-size:10.0pt;color:black'>This message was sent from an external source. Please be careful opening attachments/links or replying to sources you don’t know.</span><span lang=EN-US><o:p></o:p></span></p></div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span lang=EN-US>Hi Irena,<o:p></o:p></span></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span lang=EN-US> <o:p></o:p></span></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span lang=EN>The IT team will check it again</span><span lang=EN-US><o:p></o:p></span></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span lang=EN-US> <o:p></o:p></span></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span lang=EN>Can you please provide the machine username and password as well?</span><span lang=EN-US><o:p></o:p></span></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span lang=EN-US> <o:p></o:p></span></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span lang=EN-US> <o:p></o:p></span></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span lang=EN-US> <o:p></o:p></span></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span lang=EN-US>Regards,<o:p></o:p></span></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span lang=EN-US> <o:p></o:p></span></p><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><img border=0 width=214 height=224 style='width:2.2291in;height:2.3333in' id="Picture_x0020_11" src="cid:image022.png@01DAE4F0.9EA776F0"><span lang=EN-US><o:p></o:p></span></p></div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span lang=EN-US> <o:p></o:p></span></p><div><div style='border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0cm 0cm 0cm'><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><b><span lang=EN-US>From:</span></b><span lang=EN-US> Irena Kniazielska <<a href="mailto:Irena.Kniazielska@ricoh-europe.com">Irena.Kniazielska@ricoh-europe.com</a>> <br><b>Sent:</b> 01 August 2024 17:52<br><b>To:</b> #RES-Barcelona-Haleon <<a href="mailto:Haleon.support@ricoh.es">Haleon.support@ricoh.es</a>>; <a href="mailto:deasy@moderndatasolusi.com">deasy@moderndatasolusi.com</a>; <a href="mailto:erik@moderndatasolusi.com">erik@moderndatasolusi.com</a><br><b>Cc:</b> 'fitri@moderndatasolusi. com' <<a href="mailto:fitri@moderndatasolusi.com">fitri@moderndatasolusi.com</a>>; <a href="mailto:ivan.budiman@moderndatasolusi.com">ivan.budiman@moderndatasolusi.com</a>; 'kalam' <<a href="mailto:kalam@moderndatasolusi.com">kalam@moderndatasolusi.com</a>>; <a href="mailto:gilang@moderndatasolusi.com">gilang@moderndatasolusi.com</a>; Justina Sim <<a href="mailto:Justina.sim@ricoh.com.my">Justina.sim@ricoh.com.my</a>>; 'ronald' <<a href="mailto:ronald@moderndatasolusi.com">ronald@moderndatasolusi.com</a>>; 'it team' <<a href="mailto:it.team@moderndatasolusi.com">it.team@moderndatasolusi.com</a>>; <a href="mailto:imam.azhar@moderndatasolusi.com">imam.azhar@moderndatasolusi.com</a>; Reece Middleton <<a href="mailto:Reece.Middleton@ricoh-europe.com">Reece.Middleton@ricoh-europe.com</a>><br><b>Subject:</b> RE: RITM50343698- Haleon-Pulogadung/ Indonesia/ New Ricoh printer or Site Tech Refresh<o:p></o:p></span></p></div></div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <span lang=EN-US><o:p></o:p></span></p><p align=center style='margin:5.0pt;text-align:center'><span lang=EN-US style='color:black'>Internal</span><span lang=EN-US><o:p></o:p></span></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span lang=EN-US> <o:p></o:p></span></p><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span lang=EN-US>Thank you, Julien.<o:p></o:p></span></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span lang=EN-US> <o:p></o:p></span></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span lang=EN-US>Hello <a id=OWAAMBD4CB388036143189BC077649642B8F7 href="mailto:deasy@moderndatasolusi.com"><span style='font-family:"Calibri",sans-serif;text-decoration:none'>@deasy@moderndatasolusi.com</span></a>, as per GSSC the device 007 is still not correctly configured. <o:p></o:p></span></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span lang=EN-US> <o:p></o:p></span></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span lang=EN-US>As per below:<o:p></o:p></span></p><ul type=disc><li class=MsoListParagraph style='mso-list:l14 level1 lfo1'><span lang=EN-US>the hostname is not set up correctly – it should be PULFMP007 and not Ricoh IM C300 (see attached)<o:p></o:p></span></li><li class=MsoListParagraph style='mso-list:l14 level1 lfo1'><span lang=EN-US>device location is missing (this is very important to know where the device is placed, which room/floor)<o:p></o:p></span></li><li class=MsoListParagraph style='mso-list:l14 level1 lfo1'><span lang=EN-US>comment: add fax at the end of the comment if fax is fitted.<o:p></o:p></span></li></ul><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span lang=EN-US> <o:p></o:p></span></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span lang=EN-US> <o:p></o:p></span></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span lang=EN-US><img border=0 width=1264 height=519 style='width:13.1666in;height:5.4027in' id="Picture_x0020_12" src="cid:image023.png@01DAE4F0.9EA776F0"></span><span lang=EN-US><o:p></o:p></span></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span lang=EN-US> <o:p></o:p></span></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span lang=EN-US> <o:p></o:p></span></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span lang=EN-US>Please also </span><span lang=EN-GB>recheck the card reader configuration like explained <img border=0 width=161 height=29 style='width:1.6736in;height:.3055in' id="Picture_x0020_13" src="cid:image024.png@01DAE4F0.9EA776F0"></span><span lang=EN-US><o:p></o:p></span></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span lang=EN-US> <o:p></o:p></span></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><u><span lang=EN-US>Please ensure tomorrow morning, the technician correct the above and check if everything has been set by Build Book (except Java) and then send GSSC email to push the slnx. </span></u><span lang=EN-US><o:p></o:p></span></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span lang=EN-US>Could you please include the technician in the email, if possible, as it will be easier to communicate. <o:p></o:p></span></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span lang=EN-US> <o:p></o:p></span></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span lang=EN-US>Thank you. <o:p></o:p></span></p><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;vertical-align:baseline'><span lang=EN-US style='mso-ligatures:standardcontextual;mso-fareast-language:PL'>Kind regards,</span><span lang=EN-US><o:p></o:p></span></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;vertical-align:baseline'><b><span lang=EN-GB style='font-family:"Arial",sans-serif;color:black;mso-ligatures:standardcontextual'>Irena Kniazielska</span></b><span lang=EN-GB style='font-family:"Arial",sans-serif;mso-ligatures:standardcontextual'><br><span style='color:black'>Global Accounts Coordinator</span><br><b><span style='color:black'>Ricoh Business Services Polska Sp. z o.o.</span></b><br><span style='color:black'>Olivia Business Centre</span><br><span style='color:black'>Al. Grunwaldzka 472C</span><br><span style='color:black'>80-309</span> Gdansk<br><span style='color:black'>Poland</span><u><span style='color:blue'><br></span><span style='color:#4472C4'>irena.kniazielska</span></u></span><span lang=PL style='font-family:"Arial",sans-serif;color:#4472C4;mso-ligatures:standardcontextual'><a href="mailto:Name.surname@ricoh-europe.com"><span lang=EN-GB style='color:#4472C4'>@ricoh-europe.com</span></a></span><span lang=EN-GB style='font-family:"Arial",sans-serif;color:#4472C4;mso-ligatures:standardcontextual'><br><u><a href="http://www.ricoh-europe.com/"><span style='color:#4472C4'>www.ricoh-europe.com</span></a></u></span><span lang=EN-US><o:p></o:p></span></p><p class=MsoNormal style='mso-margin-top-alt:auto;margin-bottom:6.0pt'><b><span lang=EN-GB style='font-family:"Book Antiqua",serif;color:#C00000;mso-ligatures:standardcontextual'>Annual leave planned:</span></b><span lang=EN-GB style='font-family:"Book Antiqua",serif;color:#C00000;mso-ligatures:standardcontextual'> </span><span lang=EN-US><o:p></o:p></span></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><b><span lang=EN-US style='font-size:10.5pt;font-family:"Century",serif;color:red;mso-ligatures:standardcontextual;mso-fareast-language:PL'> </span></b><span lang=EN-US><o:p></o:p></span></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;text-autospace:none'><a href="http://www.ricoh-europe.com/"><span lang=EN-GB style='font-family:"Arial",sans-serif;text-decoration:none'><img border=0 width=88 height=31 style='width:.9166in;height:.3263in' id="Picture_x0020_9" src="cid:image017.png@01DAE4F0.9EA776F0"></span></a><span lang=EN-US><o:p></o:p></span></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span lang=EN-GB style='mso-ligatures:standardcontextual'> </span><span lang=EN-US><o:p></o:p></span></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><a href="http://www.facebook.com/ricoheurope"><span lang=EN-GB style='font-family:"Arial",sans-serif;text-decoration:none'><img border=0 width=24 height=24 style='width:.25in;height:.25in' id="Picture_x0020_57" src="cid:image018.png@01DAE4F0.9EA776F0"></span></a><span lang=EN-GB style='font-family:"Arial",sans-serif;color:black;mso-ligatures:standardcontextual'> <a href="http://www.twitter.com/ricoheurope"><span style='color:black;mso-ligatures:none;text-decoration:none'><img border=0 width=24 height=24 style='width:.25in;height:.25in' id="Picture_x0020_73" src="cid:image019.png@01DAE4F0.9EA776F0"></span><span style='color:black'> </span></a> <a href="http://www.youtube.com/ricoheurope"><span style='color:black;mso-ligatures:none;text-decoration:none'><img border=0 width=24 height=24 style='width:.25in;height:.25in' id="Picture_x0020_75" src="cid:image020.png@01DAE4F0.9EA776F0"></span><span style='color:black'> </span></a> </span><span lang=EN-US><o:p></o:p></span></p></div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span lang=EN-US> <o:p></o:p></span></p><div><div style='border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0cm 0cm 0cm'><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><b><span lang=EN-US>From:</span></b><span lang=EN-US> #RES-Barcelona-Haleon <<a href="mailto:Haleon.support@ricoh.es">Haleon.support@ricoh.es</a>> <br><b>Sent:</b> Thursday, August 1, 2024 12:35 PM<br><b>To:</b> Irena Kniazielska <<a href="mailto:Irena.Kniazielska@ricoh-europe.com">Irena.Kniazielska@ricoh-europe.com</a>>; <a href="mailto:deasy@moderndatasolusi.com">deasy@moderndatasolusi.com</a>; <a href="mailto:erik@moderndatasolusi.com">erik@moderndatasolusi.com</a><br><b>Cc:</b> 'fitri@moderndatasolusi. com' <<a href="mailto:fitri@moderndatasolusi.com">fitri@moderndatasolusi.com</a>>; <a href="mailto:ivan.budiman@moderndatasolusi.com">ivan.budiman@moderndatasolusi.com</a>; #RES-Barcelona-Haleon <<a href="mailto:Haleon.support@ricoh.es">Haleon.support@ricoh.es</a>>; 'kalam' <<a href="mailto:kalam@moderndatasolusi.com">kalam@moderndatasolusi.com</a>>; <a href="mailto:gilang@moderndatasolusi.com">gilang@moderndatasolusi.com</a>; Justina Sim <<a href="mailto:Justina.sim@ricoh.com.my">Justina.sim@ricoh.com.my</a>>; 'ronald' <<a href="mailto:ronald@moderndatasolusi.com">ronald@moderndatasolusi.com</a>>; 'it team' <<a href="mailto:it.team@moderndatasolusi.com">it.team@moderndatasolusi.com</a>>; <a href="mailto:imam.azhar@moderndatasolusi.com">imam.azhar@moderndatasolusi.com</a><br><b>Subject:</b> RE: RITM50343698- Haleon-Pulogadung/ Indonesia/ New Ricoh printer or Site Tech Refresh<o:p></o:p></span></p></div></div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span lang=EN-US> <o:p></o:p></span></p><p align=center style='margin:5.0pt;text-align:center'><span lang=EN-US style='color:black'>Internal</span><span lang=EN-US><o:p></o:p></span></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span lang=EN-US> <o:p></o:p></span></p><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span lang=EN-GB>Hi,</span><span lang=EN-US><o:p></o:p></span></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span lang=EN-GB>Evidently someone not read the buildbook correctly or think to bypass some part without issue or not able to read it well no clue.</span><span lang=EN-US><o:p></o:p></span></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span lang=EN-GB>Like we have already tell without the device 100% by buildbook we can’t proceed.</span><span lang=EN-US><o:p></o:p></span></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span lang=EN-GB>I advise also to recheck the card reader configuration like explained on if they are not sure 100% is done <img border=0 width=161 height=29 style='width:1.6736in;height:.3055in' id="Picture_x0020_103" src="cid:image024.png@01DAE4F0.9EA776F0"></span><span lang=EN-US><o:p></o:p></span></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span lang=EN-GB> </span><span lang=EN-US><o:p></o:p></span></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span lang=EN-GB> </span><span lang=EN-US><o:p></o:p></span></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span lang=EN-GB>For help them to understand what they have missed, or … what we found have been missed for now.</span><span lang=EN-US><o:p></o:p></span></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span lang=EN-US><img border=0 width=1264 height=519 style='width:13.1666in;height:5.4027in' id="Picture_x0020_98" src="cid:image023.png@01DAE4F0.9EA776F0"></span><span lang=EN-US><o:p></o:p></span></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span lang=EN-US> <o:p></o:p></span></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span lang=EN-US> <o:p></o:p></span></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span lang=EN-US> <o:p></o:p></span></p><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span lang=FR style='font-size:10.0pt;font-family:"Arial",sans-serif'>Best Regards,</span><span lang=EN-US><o:p></o:p></span></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span lang=FR style='font-size:10.0pt;font-family:"Arial",sans-serif'> </span><span lang=EN-US><o:p></o:p></span></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><b><span lang=FR style='font-size:10.0pt;font-family:"Arial",sans-serif'>Julien Franco Alain, Perego</span></b><span lang=FR style='font-size:10.0pt;font-family:"Arial",sans-serif'><br></span><span lang=EN-GB style='font-size:10.0pt;font-family:"Arial",sans-serif'>Technical Support Specialist L2</span><span lang=EN-US><o:p></o:p></span></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span lang=EN-GB style='font-size:10.0pt;font-family:"Arial",sans-serif'>Global Solution Support Centre<span style='color:black'><br><b><br>Ricoh Spain S.L.U.</b><br></span><u><span style='color:blue'><br></span></u></span><a href="http://www.ricoh.es/"><span lang=EN-GB style='font-size:10.0pt;font-family:"Arial",sans-serif;text-decoration:none'><img border=0 width=88 height=31 style='width:.9166in;height:.3263in' id="Picture_x0020_43" src="cid:image017.png@01DAE4F0.9EA776F0"></span></a><span lang=EN-GB style='font-size:10.0pt;font-family:"Arial",sans-serif;color:black'><br></span><u><span lang=EN-GB style='color:blue'><br></span></u><span lang=EN-US><a href="http://www.facebook.com/ricohspain"><span lang=EN-GB style='text-decoration:none'><img border=0 width=24 height=24 style='width:.25in;height:.25in' id="Picture_x0020_50" src="cid:image018.png@01DAE4F0.9EA776F0"></span><span lang=EN-GB> </span></a></span><span lang=EN-GB style='color:black'> </span><span lang=EN-US><a href="http://www.twitter.com/ricohspain"><span lang=EN-GB style='color:black;text-decoration:none'><img border=0 width=24 height=24 style='width:.25in;height:.25in' id="Picture_x0020_66" src="cid:image019.png@01DAE4F0.9EA776F0"></span><span lang=EN-GB style='color:black'> </span></a></span><span lang=EN-GB style='color:black'> </span><span lang=EN-US><a href="http://www.youtube.com/ricohspain"><span lang=EN-GB style='color:black;text-decoration:none'><img border=0 width=24 height=24 style='width:.25in;height:.25in' id="Picture_x0020_68" src="cid:image020.png@01DAE4F0.9EA776F0"></span><span lang=EN-GB style='color:black'> </span></a></span><span lang=EN-GB style='color:black'> </span><span lang=EN-US><a href="http://www.linkedin.com/company/ricoh-espana-slu"><span lang=EN-GB style='color:black;text-decoration:none'><img border=0 width=24 height=24 style='width:.25in;height:.25in' id="_x0000_i1053" src="cid:image021.png@01DAE4F0.9EA776F0"></span><span lang=EN-GB style='color:black'> </span></a><o:p></o:p></span></p></div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span lang=EN-GB> </span><span lang=EN-US><o:p></o:p></span></p><div><div style='border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0cm 0cm 0cm'><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><b><span lang=EN-US>From:</span></b><span lang=EN-US> Irena Kniazielska <<a href="mailto:Irena.Kniazielska@ricoh-europe.com">Irena.Kniazielska@ricoh-europe.com</a>> <br><b>Sent:</b> jueves, 1 de agosto de 2024 12:31<br><b>To:</b> <a href="mailto:deasy@moderndatasolusi.com">deasy@moderndatasolusi.com</a>; <a href="mailto:erik@moderndatasolusi.com">erik@moderndatasolusi.com</a>; #RES-Barcelona-Haleon <<a href="mailto:Haleon.support@ricoh.es">Haleon.support@ricoh.es</a>><br><b>Cc:</b> 'fitri@moderndatasolusi. com' <<a href="mailto:fitri@moderndatasolusi.com">fitri@moderndatasolusi.com</a>>; <a href="mailto:ivan.budiman@moderndatasolusi.com">ivan.budiman@moderndatasolusi.com</a>; 'kalam' <<a href="mailto:kalam@moderndatasolusi.com">kalam@moderndatasolusi.com</a>>; <a href="mailto:gilang@moderndatasolusi.com">gilang@moderndatasolusi.com</a>; Justina Sim <<a href="mailto:Justina.sim@ricoh.com.my">Justina.sim@ricoh.com.my</a>>; 'ronald' <<a href="mailto:ronald@moderndatasolusi.com">ronald@moderndatasolusi.com</a>>; 'it team' <<a href="mailto:it.team@moderndatasolusi.com">it.team@moderndatasolusi.com</a>>; <a href="mailto:imam.azhar@moderndatasolusi.com">imam.azhar@moderndatasolusi.com</a><br><b>Subject:</b> RE: RITM50343698- Haleon-Pulogadung/ Indonesia/ New Ricoh printer or Site Tech Refresh<o:p></o:p></span></p></div></div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span lang=EN-US> <o:p></o:p></span></p><p align=center style='margin:5.0pt;text-align:center'><span lang=EN-US style='color:black'>Internal</span><span lang=EN-US><o:p></o:p></span></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span lang=EN-US> <o:p></o:p></span></p><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span lang=EN-US>Hello Deasy, <o:p></o:p></span></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span lang=EN-US> <o:p></o:p></span></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span lang=EN-US>Thank you for the below. <o:p></o:p></span></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span lang=EN-US>Please also provide installation plan per customer request, as mentioned in the email. <o:p></o:p></span></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span lang=EN-US>Thank you<o:p></o:p></span></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span lang=EN-US> <o:p></o:p></span></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span lang=EN-US><a id=OWAAM8B7986E1406A4560AF22661B24D9F4D6 href="mailto:Haleon.support@ricoh.es"><span style='font-family:"Calibri",sans-serif;text-decoration:none'>@#RES-Barcelona-Haleon</span></a>, please see response. Could you please confirm all is good from your end for 007? <o:p></o:p></span></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span lang=EN-US> <o:p></o:p></span></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span lang=EN-US>Also the rest of the installation will be completed tomorrow. <o:p></o:p></span></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span lang=EN-US> <o:p></o:p></span></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span lang=EN-US>Thank you<o:p></o:p></span></p><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;vertical-align:baseline'><span lang=EN-US style='mso-ligatures:standardcontextual;mso-fareast-language:PL'>Kind regards,</span><span lang=EN-US><o:p></o:p></span></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;vertical-align:baseline'><b><span lang=EN-GB style='font-family:"Arial",sans-serif;color:black;mso-ligatures:standardcontextual'>Irena Kniazielska</span></b><span lang=EN-GB style='font-family:"Arial",sans-serif;mso-ligatures:standardcontextual'><br><span style='color:black'>Global Accounts Coordinator</span><br><b><span style='color:black'>Ricoh Business Services Polska Sp. z o.o.</span></b><br><span style='color:black'>Olivia Business Centre</span><br><span style='color:black'>Al. Grunwaldzka 472C</span><br><span style='color:black'>80-309</span> Gdansk<br><span style='color:black'>Poland</span><u><span style='color:blue'><br></span><span style='color:#4472C4'>irena.kniazielska</span></u></span><span lang=PL style='font-family:"Arial",sans-serif;color:#4472C4;mso-ligatures:standardcontextual'><a href="mailto:Name.surname@ricoh-europe.com"><span lang=EN-GB style='color:#4472C4'>@ricoh-europe.com</span></a></span><span lang=EN-GB style='font-family:"Arial",sans-serif;color:#4472C4;mso-ligatures:standardcontextual'><br><u><a href="http://www.ricoh-europe.com/"><span style='color:#4472C4'>www.ricoh-europe.com</span></a></u></span><span lang=EN-US><o:p></o:p></span></p><p class=MsoNormal style='mso-margin-top-alt:auto;margin-bottom:6.0pt'><b><span lang=EN-GB style='font-family:"Book Antiqua",serif;color:#C00000;mso-ligatures:standardcontextual'>Annual leave planned:</span></b><span lang=EN-GB style='font-family:"Book Antiqua",serif;color:#C00000;mso-ligatures:standardcontextual'> </span><span lang=EN-US><o:p></o:p></span></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><b><span lang=EN-US style='font-size:10.5pt;font-family:"Century",serif;color:red;mso-ligatures:standardcontextual;mso-fareast-language:PL'> </span></b><span lang=EN-US><o:p></o:p></span></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;text-autospace:none'><a href="http://www.ricoh-europe.com/"><span lang=EN-GB style='font-family:"Arial",sans-serif;text-decoration:none'><img border=0 width=88 height=31 style='width:.9166in;height:.3263in' id="Picture_x0020_39" src="cid:image017.png@01DAE4F0.9EA776F0"></span></a><span lang=EN-US><o:p></o:p></span></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span lang=EN-GB style='mso-ligatures:standardcontextual'> </span><span lang=EN-US><o:p></o:p></span></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><a href="http://www.facebook.com/ricoheurope"><span lang=EN-GB style='font-family:"Arial",sans-serif;text-decoration:none'><img border=0 width=24 height=24 style='width:.25in;height:.25in' id="Picture_x0020_46" src="cid:image018.png@01DAE4F0.9EA776F0"></span></a><span lang=EN-GB style='font-family:"Arial",sans-serif;color:black;mso-ligatures:standardcontextual'> <a href="http://www.twitter.com/ricoheurope"><span style='color:black;mso-ligatures:none;text-decoration:none'><img border=0 width=24 height=24 style='width:.25in;height:.25in' id="Picture_x0020_62" src="cid:image019.png@01DAE4F0.9EA776F0"></span><span style='color:black'> </span></a> <a href="http://www.youtube.com/ricoheurope"><span style='color:black;mso-ligatures:none;text-decoration:none'><img border=0 width=24 height=24 style='width:.25in;height:.25in' id="Picture_x0020_64" src="cid:image020.png@01DAE4F0.9EA776F0"></span><span style='color:black'> </span></a> </span><span lang=EN-US><o:p></o:p></span></p></div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span lang=EN-US> <o:p></o:p></span></p><div><div style='border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0cm 0cm 0cm'><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><b><span lang=EN-US>From:</span></b><span lang=EN-US> <a href="mailto:deasy@moderndatasolusi.com">deasy@moderndatasolusi.com</a> <<a href="mailto:deasy@moderndatasolusi.com">deasy@moderndatasolusi.com</a>> <br><b>Sent:</b> Thursday, August 1, 2024 12:25 PM<br><b>To:</b> Irena Kniazielska <<a href="mailto:Irena.Kniazielska@ricoh-europe.com">Irena.Kniazielska@ricoh-europe.com</a>>; <a href="mailto:erik@moderndatasolusi.com">erik@moderndatasolusi.com</a>; #RES-Barcelona-Haleon <<a href="mailto:Haleon.support@ricoh.es">Haleon.support@ricoh.es</a>><br><b>Cc:</b> 'fitri@moderndatasolusi. com' <<a href="mailto:fitri@moderndatasolusi.com">fitri@moderndatasolusi.com</a>>; <a href="mailto:ivan.budiman@moderndatasolusi.com">ivan.budiman@moderndatasolusi.com</a>; 'kalam' <<a href="mailto:kalam@moderndatasolusi.com">kalam@moderndatasolusi.com</a>>; <a href="mailto:gilang@moderndatasolusi.com">gilang@moderndatasolusi.com</a>; Justina Sim <<a href="mailto:Justina.sim@ricoh.com.my">Justina.sim@ricoh.com.my</a>>; 'ronald' <<a href="mailto:ronald@moderndatasolusi.com">ronald@moderndatasolusi.com</a>>; 'it team' <<a href="mailto:it.team@moderndatasolusi.com">it.team@moderndatasolusi.com</a>>; <a href="mailto:imam.azhar@moderndatasolusi.com">imam.azhar@moderndatasolusi.com</a><br><b>Subject:</b> RE: RITM50343698- Haleon-Pulogadung/ Indonesia/ New Ricoh printer or Site Tech Refresh<o:p></o:p></span></p></div></div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span lang=EN-US> <o:p></o:p></span></p><div style='border:solid #FFCACA 1.0pt;padding:12.0pt 12.0pt 12.0pt 12.0pt'><p style='background:#FFCACA'><span style='font-size:10.0pt;color:black'>This message was sent from an external source. Please be careful opening attachments/links or replying to sources you don’t know.</span><span lang=EN-US><o:p></o:p></span></p></div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span lang=EN-US>Hi Irena,<o:p></o:p></span></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span lang=EN-US> <o:p></o:p></span></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>This is confirmation from IT team<span lang=EN-US><o:p></o:p></span></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <span lang=EN-US><o:p></o:p></span></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>“Yes, after our team check it again,<span lang=EN-US><o:p></o:p></span></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>The only difference is that there is no Java on the current machine”<span lang=EN-US><o:p></o:p></span></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <span lang=EN-US><o:p></o:p></span></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>And tomorrow morning we will continue the installation, because the Haleon office will be closed.<span lang=EN-US><o:p></o:p></span></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span lang=EN-US> <o:p></o:p></span></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span lang=EN-US> <o:p></o:p></span></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span lang=EN-US>Regards,<o:p></o:p></span></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span lang=EN-US> <o:p></o:p></span></p><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><img border=0 width=214 height=224 style='width:2.2291in;height:2.3333in' id="Picture_x0020_38" src="cid:image022.png@01DAE4F0.9EA776F0"><span lang=EN-US><o:p></o:p></span></p></div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span lang=EN-US> <o:p></o:p></span></p><div><div style='border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0cm 0cm 0cm'><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><b><span lang=EN-US>From:</span></b><span lang=EN-US> Irena Kniazielska <<a href="mailto:Irena.Kniazielska@ricoh-europe.com">Irena.Kniazielska@ricoh-europe.com</a>> <br><b>Sent:</b> 01 August 2024 17:01<br><b>To:</b> <a href="mailto:deasy@moderndatasolusi.com">deasy@moderndatasolusi.com</a>; <a href="mailto:erik@moderndatasolusi.com">erik@moderndatasolusi.com</a>; #RES-Barcelona-Haleon <<a href="mailto:Haleon.support@ricoh.es">Haleon.support@ricoh.es</a>><br><b>Cc:</b> 'fitri@moderndatasolusi. com' <<a href="mailto:fitri@moderndatasolusi.com">fitri@moderndatasolusi.com</a>>; <a href="mailto:ivan.budiman@moderndatasolusi.com">ivan.budiman@moderndatasolusi.com</a>; 'kalam' <<a href="mailto:kalam@moderndatasolusi.com">kalam@moderndatasolusi.com</a>>; <a href="mailto:gilang@moderndatasolusi.com">gilang@moderndatasolusi.com</a>; Justina Sim <<a href="mailto:Justina.sim@ricoh.com.my">Justina.sim@ricoh.com.my</a>>; 'ronald' <<a href="mailto:ronald@moderndatasolusi.com">ronald@moderndatasolusi.com</a>>; 'it team' <<a href="mailto:it.team@moderndatasolusi.com">it.team@moderndatasolusi.com</a>><br><b>Subject:</b> RE: RITM50343698- Haleon-Pulogadung/ Indonesia/ New Ricoh printer or Site Tech Refresh<o:p></o:p></span></p></div></div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <span lang=EN-US><o:p></o:p></span></p><p align=center style='margin:5.0pt;text-align:center'><span lang=EN-US style='color:black'>Internal</span><span lang=EN-US><o:p></o:p></span></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span lang=EN-US> <o:p></o:p></span></p><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span lang=EN-US>Hello Deasy, <o:p></o:p></span></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span lang=EN-US> <o:p></o:p></span></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span lang=EN-US>Just checked with GSSC and according to them the device is not by Build Book. Can you please see below. Please confirm this has been corrected? <o:p></o:p></span></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span lang=EN-US> <o:p></o:p></span></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span lang=EN-US><img border=0 width=1319 height=261 style='width:13.743in;height:2.7152in' id="Picture_x0020_91" src="cid:image025.png@01DAE4F0.9EA776F0"></span><span lang=EN-US><o:p></o:p></span></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span lang=EN-US> <o:p></o:p></span></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span lang=EN-US>Looking forward to hearing from you. <o:p></o:p></span></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span lang=EN-US> <o:p></o:p></span></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span lang=EN-US>Thank you<o:p></o:p></span></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span lang=EN-US> <o:p></o:p></span></p><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;vertical-align:baseline'><span lang=EN-US style='mso-ligatures:standardcontextual;mso-fareast-language:PL'>Kind regards,</span><span lang=EN-US><o:p></o:p></span></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;vertical-align:baseline'><b><span lang=EN-GB style='font-family:"Arial",sans-serif;color:black;mso-ligatures:standardcontextual'>Irena Kniazielska</span></b><span lang=EN-GB style='font-family:"Arial",sans-serif;mso-ligatures:standardcontextual'><br><span style='color:black'>Global Accounts Coordinator</span><br><b><span style='color:black'>Ricoh Business Services Polska Sp. z o.o.</span></b><br><span style='color:black'>Olivia Business Centre</span><br><span style='color:black'>Al. Grunwaldzka 472C</span><br><span style='color:black'>80-309</span> Gdansk<br><span style='color:black'>Poland</span><u><span style='color:blue'><br></span><span style='color:#4472C4'>irena.kniazielska</span></u></span><span lang=PL style='font-family:"Arial",sans-serif;color:#4472C4;mso-ligatures:standardcontextual'><a href="mailto:Name.surname@ricoh-europe.com"><span lang=EN-GB style='color:#4472C4'>@ricoh-europe.com</span></a></span><span lang=EN-GB style='font-family:"Arial",sans-serif;color:#4472C4;mso-ligatures:standardcontextual'><br><u><a href="http://www.ricoh-europe.com/"><span style='color:#4472C4'>www.ricoh-europe.com</span></a></u></span><span lang=EN-US><o:p></o:p></span></p><p class=MsoNormal style='mso-margin-top-alt:auto;margin-bottom:6.0pt'><b><span lang=EN-GB style='font-family:"Book Antiqua",serif;color:#C00000;mso-ligatures:standardcontextual'>Annual leave planned:</span></b><span lang=EN-GB style='font-family:"Book Antiqua",serif;color:#C00000;mso-ligatures:standardcontextual'> </span><span lang=EN-US><o:p></o:p></span></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><b><span lang=EN-US style='font-size:10.5pt;font-family:"Century",serif;color:red;mso-ligatures:standardcontextual;mso-fareast-language:PL'> </span></b><span lang=EN-US><o:p></o:p></span></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;text-autospace:none'><a href="http://www.ricoh-europe.com/"><span lang=EN-GB style='font-family:"Arial",sans-serif;text-decoration:none'><img border=0 width=88 height=31 style='width:.9166in;height:.3263in' id="Picture_x0020_20" src="cid:image017.png@01DAE4F0.9EA776F0"></span></a><span lang=EN-US><o:p></o:p></span></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span lang=EN-GB style='mso-ligatures:standardcontextual'> </span><span lang=EN-US><o:p></o:p></span></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><a href="http://www.facebook.com/ricoheurope"><span lang=EN-GB style='font-family:"Arial",sans-serif;text-decoration:none'><img border=0 width=24 height=24 style='width:.25in;height:.25in' id="Picture_x0020_22" src="cid:image018.png@01DAE4F0.9EA776F0"></span></a><span lang=EN-GB style='font-family:"Arial",sans-serif;color:black;mso-ligatures:standardcontextual'> <a href="http://www.twitter.com/ricoheurope"><span style='color:black;mso-ligatures:none;text-decoration:none'><img border=0 width=24 height=24 style='width:.25in;height:.25in' id="Picture_x0020_56" src="cid:image019.png@01DAE4F0.9EA776F0"></span><span style='color:black'> </span></a> <a href="http://www.youtube.com/ricoheurope"><span style='color:black;mso-ligatures:none;text-decoration:none'><img border=0 width=24 height=24 style='width:.25in;height:.25in' id="Picture_x0020_58" src="cid:image020.png@01DAE4F0.9EA776F0"></span><span style='color:black'> </span></a> </span><span lang=EN-US><o:p></o:p></span></p></div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span lang=EN-US> <o:p></o:p></span></p><div><div style='border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0cm 0cm 0cm'><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><b><span lang=EN-US>From:</span></b><span lang=EN-US> <a href="mailto:deasy@moderndatasolusi.com">deasy@moderndatasolusi.com</a> <<a href="mailto:deasy@moderndatasolusi.com">deasy@moderndatasolusi.com</a>> <br><b>Sent:</b> Thursday, August 1, 2024 11:53 AM<br><b>To:</b> <a href="mailto:erik@moderndatasolusi.com">erik@moderndatasolusi.com</a>; #RES-Barcelona-Haleon <<a href="mailto:Haleon.support@ricoh.es">Haleon.support@ricoh.es</a>>; Irena Kniazielska <<a href="mailto:Irena.Kniazielska@ricoh-europe.com">Irena.Kniazielska@ricoh-europe.com</a>><br><b>Cc:</b> 'fitri@moderndatasolusi. com' <<a href="mailto:fitri@moderndatasolusi.com">fitri@moderndatasolusi.com</a>>; <a href="mailto:ivan.budiman@moderndatasolusi.com">ivan.budiman@moderndatasolusi.com</a>; 'kalam' <<a href="mailto:kalam@moderndatasolusi.com">kalam@moderndatasolusi.com</a>>; <a href="mailto:gilang@moderndatasolusi.com">gilang@moderndatasolusi.com</a>; Justina Sim <<a href="mailto:Justina.sim@ricoh.com.my">Justina.sim@ricoh.com.my</a>>; 'ronald' <<a href="mailto:ronald@moderndatasolusi.com">ronald@moderndatasolusi.com</a>>; 'it team' <<a href="mailto:it.team@moderndatasolusi.com">it.team@moderndatasolusi.com</a>><br><b>Subject:</b> RE: RITM50343698- Haleon-Pulogadung/ Indonesia/ New Ricoh printer or Site Tech Refresh<o:p></o:p></span></p></div></div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span lang=EN-US> <o:p></o:p></span></p><div style='border:solid #FFCACA 1.0pt;padding:12.0pt 12.0pt 12.0pt 12.0pt'><p style='background:#FFCACA'><span style='font-size:10.0pt;color:black'>This message was sent from an external source. Please be careful opening attachments/links or replying to sources you don’t know.</span><span lang=EN-US><o:p></o:p></span></p></div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span lang=EN-US>Hi Irena,<o:p></o:p></span></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span lang=EN-US> <o:p></o:p></span></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span lang=EN-US>Also Fyi,</span><span lang=EN-US style='font-size:21.0pt;font-family:inherit;color:#E8EAED'> </span><span lang=EN>1 device pulmfp007 is ready</span><span lang=EN-US><o:p></o:p></span></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span lang=EN> </span><span lang=EN-US><o:p></o:p></span></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span lang=EN> </span><span lang=EN-US><o:p></o:p></span></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span lang=EN>Regards,</span><span lang=EN-US><o:p></o:p></span></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span lang=EN-US> <o:p></o:p></span></p><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><img border=0 width=214 height=224 style='width:2.2291in;height:2.3333in' id="Picture_x0020_32" src="cid:image022.png@01DAE4F0.9EA776F0"><span lang=EN-US><o:p></o:p></span></p></div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span lang=EN-US> <o:p></o:p></span></p><div><div style='border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0cm 0cm 0cm'><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><b><span lang=EN-US>From:</span></b><span lang=EN-US> <a href="mailto:deasy@moderndatasolusi.com">deasy@moderndatasolusi.com</a> <<a href="mailto:deasy@moderndatasolusi.com">deasy@moderndatasolusi.com</a>> <br><b>Sent:</b> 01 August 2024 16:50<br><b>To:</b> 'erik@moderndatasolusi.com' <<a href="mailto:erik@moderndatasolusi.com">erik@moderndatasolusi.com</a>>; '#RES-Barcelona-Haleon' <<a href="mailto:Haleon.support@ricoh.es">Haleon.support@ricoh.es</a>>; 'Irena Kniazielska' <<a href="mailto:Irena.Kniazielska@ricoh-europe.com">Irena.Kniazielska@ricoh-europe.com</a>><br><b>Cc:</b> 'fitri@moderndatasolusi. com' <<a href="mailto:fitri@moderndatasolusi.com">fitri@moderndatasolusi.com</a>>; 'ivan.budiman@moderndatasolusi.com' <<a href="mailto:ivan.budiman@moderndatasolusi.com">ivan.budiman@moderndatasolusi.com</a>>; 'kalam' <<a href="mailto:kalam@moderndatasolusi.com">kalam@moderndatasolusi.com</a>>; 'gilang@moderndatasolusi.com' <<a href="mailto:gilang@moderndatasolusi.com">gilang@moderndatasolusi.com</a>>; 'Justina Sim' <<a href="mailto:Justina.sim@ricoh.com.my">Justina.sim@ricoh.com.my</a>>; 'ronald' <<a href="mailto:ronald@moderndatasolusi.com">ronald@moderndatasolusi.com</a>>; 'it team' <<a href="mailto:it.team@moderndatasolusi.com">it.team@moderndatasolusi.com</a>><br><b>Subject:</b> RE: RITM50343698- Haleon-Pulogadung/ Indonesia/ New Ricoh printer or Site Tech Refresh<o:p></o:p></span></p></div></div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <span lang=EN-US><o:p></o:p></span></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span lang=EN-US>Hi Team,<o:p></o:p></span></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span lang=EN-US> <o:p></o:p></span></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span lang=EN-US>Our IT will check this again<o:p></o:p></span></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span lang=EN-US> <o:p></o:p></span></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span lang=EN-US> <o:p></o:p></span></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span lang=EN-US>Regards,<o:p></o:p></span></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span lang=EN-US> <o:p></o:p></span></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span lang=EN-US> <o:p></o:p></span></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span lang=EN-US> <o:p></o:p></span></p><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><img border=0 width=214 height=224 style='width:2.2291in;height:2.3333in' id="Picture_x0020_7" src="cid:image022.png@01DAE4F0.9EA776F0"><span lang=EN-US><o:p></o:p></span></p></div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span lang=EN-US> <o:p></o:p></span></p><div><div style='border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0cm 0cm 0cm'><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><b><span lang=EN-US>From:</span></b><span lang=EN-US> <a href="mailto:erik@moderndatasolusi.com">erik@moderndatasolusi.com</a> <<a href="mailto:erik@moderndatasolusi.com">erik@moderndatasolusi.com</a>> <br><b>Sent:</b> 01 August 2024 15:54<br><b>To:</b> '#RES-Barcelona-Haleon' <<a href="mailto:Haleon.support@ricoh.es">Haleon.support@ricoh.es</a>>; 'Irena Kniazielska' <<a href="mailto:Irena.Kniazielska@ricoh-europe.com">Irena.Kniazielska@ricoh-europe.com</a>><br><b>Cc:</b> <a href="mailto:deasy@moderndatasolusi.com">deasy@moderndatasolusi.com</a>; 'fitri@moderndatasolusi. com' <<a href="mailto:fitri@moderndatasolusi.com">fitri@moderndatasolusi.com</a>>; <a href="mailto:ivan.budiman@moderndatasolusi.com">ivan.budiman@moderndatasolusi.com</a>; 'kalam' <<a href="mailto:kalam@moderndatasolusi.com">kalam@moderndatasolusi.com</a>>; <a href="mailto:gilang@moderndatasolusi.com">gilang@moderndatasolusi.com</a>; 'Justina Sim' <<a href="mailto:Justina.sim@ricoh.com.my">Justina.sim@ricoh.com.my</a>>; 'ronald' <<a href="mailto:ronald@moderndatasolusi.com">ronald@moderndatasolusi.com</a>>; 'it team' <<a href="mailto:it.team@moderndatasolusi.com">it.team@moderndatasolusi.com</a>><br><b>Subject:</b> RE: RITM50343698- Haleon-Pulogadung/ Indonesia/ New Ricoh printer or Site Tech Refresh<o:p></o:p></span></p></div></div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <span lang=EN-US><o:p></o:p></span></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>Dear Imam,<span lang=EN-US><o:p></o:p></span></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <span lang=EN-US><o:p></o:p></span></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>Please check for the detail and make sure everything is correct 100%<span lang=EN-US><o:p></o:p></span></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>and inform us by email<span lang=EN-US><o:p></o:p></span></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <span lang=EN-US><o:p></o:p></span></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>Thank You <span lang=EN-US><o:p></o:p></span></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <span lang=EN-US><o:p></o:p></span></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <span lang=EN-US><o:p></o:p></span></p><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><img border=0 width=241 height=238 style='width:2.5138in;height:2.4791in' id="Picture_x0020_30" src="cid:image026.jpg@01DAE4F0.9EA776F0"><span lang=EN-US><o:p></o:p></span></p></div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <span lang=EN-US><o:p></o:p></span></p><div><div style='border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0cm 0cm 0cm'><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><b><span lang=EN-US>From:</span></b><span lang=EN-US> #RES-Barcelona-Haleon <<a href="mailto:Haleon.support@ricoh.es">Haleon.support@ricoh.es</a>> <br><b>Sent:</b> 01 August 2024 14:31<br><b>To:</b> <a href="mailto:erik@moderndatasolusi.com">erik@moderndatasolusi.com</a>; Irena Kniazielska <<a href="mailto:Irena.Kniazielska@ricoh-europe.com">Irena.Kniazielska@ricoh-europe.com</a>><br><b>Cc:</b> <a href="mailto:deasy@moderndatasolusi.com">deasy@moderndatasolusi.com</a>; 'fitri@moderndatasolusi. com' <<a href="mailto:fitri@moderndatasolusi.com">fitri@moderndatasolusi.com</a>>; <a href="mailto:ivan.budiman@moderndatasolusi.com">ivan.budiman@moderndatasolusi.com</a>; 'kalam' <<a href="mailto:kalam@moderndatasolusi.com">kalam@moderndatasolusi.com</a>>; <a href="mailto:gilang@moderndatasolusi.com">gilang@moderndatasolusi.com</a>; Justina Sim <<a href="mailto:Justina.sim@ricoh.com.my">Justina.sim@ricoh.com.my</a>>; #RES-Barcelona-Haleon <<a href="mailto:Haleon.support@ricoh.es">Haleon.support@ricoh.es</a>><br><b>Subject:</b> RE: RITM50343698- Haleon-Pulogadung/ Indonesia/ New Ricoh printer or Site Tech Refresh<o:p></o:p></span></p></div></div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <span lang=EN-US><o:p></o:p></span></p><p align=center style='margin:5.0pt;text-align:center'><span lang=EN-US style='color:black'>Internal</span><span lang=EN-US><o:p></o:p></span></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span lang=EN-US> <o:p></o:p></span></p><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span lang=EN-US>Hi,<o:p></o:p></span></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span lang=EN-US> <o:p></o:p></span></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span lang=EN-GB>Device not by buildbook, have been ignored this 3 part for sure</span><span lang=EN-US><o:p></o:p></span></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span lang=EN-US><img border=0 width=1540 height=93 style='width:16.0416in;height:.9722in' id="Picture_x0020_83" src="cid:image027.png@01DAE4F0.9EA776F0"></span><span lang=EN-US><o:p></o:p></span></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span lang=EN-US> <o:p></o:p></span></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span lang=EN-GB>Be sure 100% also the card reader have been configured with correct specification as by buildbook.</span><span lang=EN-US><o:p></o:p></span></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span lang=EN-GB> </span><span lang=EN-US><o:p></o:p></span></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span lang=EN-GB>If other step have been missing we are not able to see on this step. </span><span lang=EN-US><o:p></o:p></span></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span lang=EN-GB>Remember the buildbook is not the one have to verify if is followed.</span><span lang=EN-US><o:p></o:p></span></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span lang=EN-GB> </span><span lang=EN-US><o:p></o:p></span></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span lang=EN-GB><a id=OWAAM43A9E4CEC8634D2EA12749898DF2FBE1 href="mailto:Irena.Kniazielska@ricoh-europe.com"><span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Irena Kniazielska</span></a> for java on buildbook should be removed for sure for group 6 like they explain.</span><span lang=EN-US><o:p></o:p></span></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span lang=EN-GB> </span><span lang=EN-US><o:p></o:p></span></p><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span lang=FR style='font-size:10.0pt;font-family:"Arial",sans-serif'>Best Regards,</span><span lang=EN-US><o:p></o:p></span></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span lang=FR style='font-size:10.0pt;font-family:"Arial",sans-serif'> </span><span lang=EN-US><o:p></o:p></span></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><b><span lang=FR style='font-size:10.0pt;font-family:"Arial",sans-serif'>Julien Franco Alain, Perego</span></b><span lang=FR style='font-size:10.0pt;font-family:"Arial",sans-serif'><br></span><span lang=EN-GB style='font-size:10.0pt;font-family:"Arial",sans-serif'>Technical Support Specialist L2</span><span lang=EN-US><o:p></o:p></span></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span lang=EN-GB style='font-size:10.0pt;font-family:"Arial",sans-serif'>Global Solution Support Centre<span style='color:black'><br><b><br>Ricoh Spain S.L.U.</b><br></span><u><span style='color:blue'><br></span></u></span><a href="http://www.ricoh.es/"><span lang=EN-GB style='font-size:10.0pt;font-family:"Arial",sans-serif;text-decoration:none'><img border=0 width=88 height=31 style='width:.9166in;height:.3263in' id="Picture_x0020_5" src="cid:image017.png@01DAE4F0.9EA776F0"></span></a><span lang=EN-GB style='font-size:10.0pt;font-family:"Arial",sans-serif;color:black'><br></span><u><span lang=EN-GB style='color:blue'><br></span></u><span lang=EN-US><a href="http://www.facebook.com/ricohspain"><span lang=EN-GB style='text-decoration:none'><img border=0 width=24 height=24 style='width:.25in;height:.25in' id="Picture_x0020_3" src="cid:image018.png@01DAE4F0.9EA776F0"></span><span lang=EN-GB> </span></a></span><span lang=EN-GB style='color:black'> </span><span lang=EN-US><a href="http://www.twitter.com/ricohspain"><span lang=EN-GB style='color:black;text-decoration:none'><img border=0 width=24 height=24 style='width:.25in;height:.25in' id="Picture_x0020_47" src="cid:image019.png@01DAE4F0.9EA776F0"></span><span lang=EN-GB style='color:black'> </span></a></span><span lang=EN-GB style='color:black'> </span><span lang=EN-US><a href="http://www.youtube.com/ricohspain"><span lang=EN-GB style='color:black;text-decoration:none'><img border=0 width=24 height=24 style='width:.25in;height:.25in' id="Picture_x0020_49" src="cid:image020.png@01DAE4F0.9EA776F0"></span><span lang=EN-GB style='color:black'> </span></a></span><span lang=EN-GB style='color:black'> </span><span lang=EN-US><a href="http://www.linkedin.com/company/ricoh-espana-slu"><span lang=EN-GB style='color:black;text-decoration:none'><img border=0 width=24 height=24 style='width:.25in;height:.25in' id="Picture_x0020_6" src="cid:image021.png@01DAE4F0.9EA776F0"></span><span lang=EN-GB style='color:black'> </span></a><o:p></o:p></span></p></div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span lang=EN-GB> </span><span lang=EN-US><o:p></o:p></span></p><div><div style='border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0cm 0cm 0cm'><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><b><span lang=EN-US>From:</span></b><span lang=EN-US> <a href="mailto:erik@moderndatasolusi.com">erik@moderndatasolusi.com</a> <<a href="mailto:erik@moderndatasolusi.com">erik@moderndatasolusi.com</a>> <br><b>Sent:</b> jueves, 1 de agosto de 2024 9:22<br><b>To:</b> Irena Kniazielska <<a href="mailto:Irena.Kniazielska@ricoh-europe.com">Irena.Kniazielska@ricoh-europe.com</a>>; #RES-Barcelona-Haleon <<a href="mailto:Haleon.support@ricoh.es">Haleon.support@ricoh.es</a>><br><b>Cc:</b> <a href="mailto:deasy@moderndatasolusi.com">deasy@moderndatasolusi.com</a>; 'fitri@moderndatasolusi. com' <<a href="mailto:fitri@moderndatasolusi.com">fitri@moderndatasolusi.com</a>>; <a href="mailto:ivan.budiman@moderndatasolusi.com">ivan.budiman@moderndatasolusi.com</a>; 'kalam' <<a href="mailto:kalam@moderndatasolusi.com">kalam@moderndatasolusi.com</a>>; <a href="mailto:gilang@moderndatasolusi.com">gilang@moderndatasolusi.com</a>; Justina Sim <<a href="mailto:Justina.sim@ricoh.com.my">Justina.sim@ricoh.com.my</a>><br><b>Subject:</b> RE: RITM50343698- Haleon-Pulogadung/ Indonesia/ New Ricoh printer or Site Tech Refresh<o:p></o:p></span></p></div></div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span lang=EN-US> <o:p></o:p></span></p><div style='border:solid #FFCACA 1.0pt;padding:12.0pt 12.0pt 12.0pt 12.0pt'><p style='background:#FFCACA'><span style='font-size:10.0pt;color:black'>This message was sent from an external source. Please be careful opening attachments/links or replying to sources you don’t know.</span><span lang=EN-US><o:p></o:p></span></p></div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>Dear All,<span lang=EN-US><o:p></o:p></span></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <span lang=EN-US><o:p></o:p></span></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>Good afternoon, I would like to inform that the MFD have been delivered today. <span lang=EN-US><o:p></o:p></span></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>The IT team and technicians have completed the basic setup and installation at Haleon Pulo Gadung. <span lang=EN-US><o:p></o:p></span></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <span lang=EN-US><o:p></o:p></span></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>They have also informed us that <b>pulmfp007 is now ready to be injected the Streamline.</b><span lang=EN-US><o:p></o:p></span></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <span lang=EN-US><o:p></o:p></span></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>However, I would also like to update you on a few things: the current IMC300 machine no longer has Java installed, which differs from the build book that requires Java checks.<span lang=EN-US><o:p></o:p></span></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <span lang=EN-US><o:p></o:p></span></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><img border=0 width=592 height=392 style='width:6.1666in;height:4.0833in' id="Picture_x0020_28" src="cid:image028.png@01DAE4F0.9EA776F0"><span lang=EN-US><o:p></o:p></span></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <span lang=EN-US><o:p></o:p></span></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><img border=0 width=431 height=315 style='width:4.493in;height:3.2847in' id="Picture_x0020_44" src="cid:image029.png@01DAE4F0.9EA776F0"><span lang=EN-US><o:p></o:p></span></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <span lang=EN-US><o:p></o:p></span></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>Thank You<span lang=EN-US><o:p></o:p></span></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <span lang=EN-US><o:p></o:p></span></p><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><img border=0 width=241 height=238 style='width:2.5138in;height:2.4791in' id="Picture_x0020_21" src="cid:image030.jpg@01DAE4F0.9EA776F0"><span lang=EN-US><o:p></o:p></span></p></div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <span lang=EN-US><o:p></o:p></span></p><div><div style='border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0cm 0cm 0cm'><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><b><span lang=EN-US>From:</span></b><span lang=EN-US> Irena Kniazielska <<a href="mailto:Irena.Kniazielska@ricoh-europe.com">Irena.Kniazielska@ricoh-europe.com</a>> <br><b>Sent:</b> 31 July 2024 16:53<br><b>To:</b> #RES-Barcelona-Haleon <<a href="mailto:Haleon.support@ricoh.es">Haleon.support@ricoh.es</a>><br><b>Cc:</b> <a href="mailto:deasy@moderndatasolusi.com">deasy@moderndatasolusi.com</a>; fitri@moderndatasolusi. com <<a href="mailto:fitri@moderndatasolusi.com">fitri@moderndatasolusi.com</a>>; <a href="mailto:ivan.budiman@moderndatasolusi.com">ivan.budiman@moderndatasolusi.com</a>; 'kalam' <<a href="mailto:kalam@moderndatasolusi.com">kalam@moderndatasolusi.com</a>>; <a href="mailto:erik@moderndatasolusi.com">erik@moderndatasolusi.com</a>; <a href="mailto:gilang@moderndatasolusi.com">gilang@moderndatasolusi.com</a>; Justina Sim <<a href="mailto:Justina.sim@ricoh.com.my">Justina.sim@ricoh.com.my</a>><br><b>Subject:</b> FW: RITM50343698- Haleon-Pulogadung/ Indonesia/ New Ricoh printer or Site Tech Refresh<o:p></o:p></span></p></div></div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <span lang=EN-US><o:p></o:p></span></p><p align=center style='margin:5.0pt;text-align:center'><span lang=EN-US style='color:black'>Internal</span><span lang=EN-US><o:p></o:p></span></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span lang=EN-US> <o:p></o:p></span></p><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span lang=EN-US>Thank you Deasy. <o:p></o:p></span></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span lang=EN-US> <o:p></o:p></span></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span lang=EN-US>HI <a id=OWAAM93DF78B5FA894F7CBECE80C76A0E44E7 href="mailto:Haleon.support@ricoh.es"><span style='font-family:"Calibri",sans-serif;text-decoration:none'>@#RES-Barcelona-Haleon</span></a>,<o:p></o:p></span></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span lang=EN-US> <o:p></o:p></span></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span lang=EN-US>The installation is planned now on Friday, 2/8/2024, </span><span lang=EN>around 12.00 pm Indonesia time.</span><span lang=EN-US><o:p></o:p></span></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span lang=EN-US>Please see attached the SLNX license keys for these 4 devices.<o:p></o:p></span></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span lang=EN-US> <o:p></o:p></span></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span lang=EN-US style='color:black;background:white'>Print server: </span><span lang=EN-US style='font-family:"Aptos Narrow",sans-serif;color:black;background:white'>pulspwn00003 </span><span lang=EN-US><o:p></o:p></span></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span lang=EN-US style='font-family:"Aptos Narrow",sans-serif;color:black;background:white'>Print Queue Name: <span class=MsoHyperlink><span style='color:black'><a href="file://pulspwn00003.ad.corpnet4.net/PUL-Print">\\pulspwn00003.ad.corpnet4.net\PUL-Print</a></span></span></span><span lang=EN-US><o:p></o:p></span></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;background:white'><span lang=EN-US style='font-family:"Aptos Narrow",sans-serif;color:black'>Subnet: 255.255.255.0</span><span lang=EN-US><o:p></o:p></span></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;background:white'><span lang=EN-US style='font-family:"Aptos Narrow",sans-serif;color:black'>Gateway: 10. 237. 196.254 </span><span lang=EN-US><o:p></o:p></span></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;background:white'><span lang=EN-US style='font-family:"Aptos Narrow",sans-serif;color:black'>PULMFP004 10.237.196.212 SN 3924P250290</span><span lang=EN-US><o:p></o:p></span></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;background:white'><span lang=EN-US style='font-family:"Aptos Narrow",sans-serif;color:black'>PULMFP005 10.237.196.213 SN 3924P250299</span><span lang=EN-US><o:p></o:p></span></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;background:white'><span lang=EN-US style='font-family:"Aptos Narrow",sans-serif;color:black'>PULMFP006 10.237.196.214 SN 3924P250313</span><span lang=EN-US><o:p></o:p></span></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;background:white'><span lang=EN-US style='font-family:"Aptos Narrow",sans-serif;color:black'>PULMFP007 10.237.196.215 SN 3924P250314</span><span lang=EN-US><o:p></o:p></span></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;background:white'><span lang=EN-US style='font-family:"Aptos Narrow",sans-serif;color:black'> </span><span lang=EN-US><o:p></o:p></span></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;background:white'><span lang=EN-US style='font-family:"Aptos Narrow",sans-serif;color:black'>Task: </span><span lang=EN-US style='color:black'><a href="https://haleon.service-now.com/sc_task.do?sys_id=d23218af1b814210e75d7116464bcbd3&sysparm_record_target=sc_task&sysparm_record_row=1&sysparm_record_rows=3&sysparm_record_list=request_item%3Ddaea41501b88429400f90f2bdc4bcbbc%5EORDERBYDESCnumber"><span style='font-size:10.0pt;font-family:SourceSansPro;color:#303A46'>SCTASK0797977</span></a>. </span><span lang=EN-US><o:p></o:p></span></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;background:white'><span lang=EN-US style='font-family:"Aptos Narrow",sans-serif;color:black'> </span><span lang=EN-US><o:p></o:p></span></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span lang=EN-US>Thank you.<o:p></o:p></span></p><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;vertical-align:baseline'><span lang=EN-US style='mso-ligatures:standardcontextual;mso-fareast-language:PL'>Kind regards,</span><span lang=EN-US><o:p></o:p></span></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;vertical-align:baseline'><b><span lang=EN-GB style='font-family:"Arial",sans-serif;color:black;mso-ligatures:standardcontextual'>Irena Kniazielska</span></b><span lang=EN-GB style='font-family:"Arial",sans-serif;mso-ligatures:standardcontextual'><br><span style='color:black'>Global Accounts Coordinator</span><br><b><span style='color:black'>Ricoh Business Services Polska Sp. z o.o.</span></b><br><span style='color:black'>Olivia Business Centre</span><br><span style='color:black'>Al. Grunwaldzka 472C</span><br><span style='color:black'>80-309</span> Gdansk<br><span style='color:black'>Poland</span><u><span style='color:blue'><br></span><span style='color:#4472C4'>irena.kniazielska</span></u></span><span lang=PL style='font-family:"Arial",sans-serif;color:#4472C4;mso-ligatures:standardcontextual'><a href="mailto:Name.surname@ricoh-europe.com"><span lang=EN-GB style='color:#4472C4'>@ricoh-europe.com</span></a></span><span lang=EN-GB style='font-family:"Arial",sans-serif;color:#4472C4;mso-ligatures:standardcontextual'><br><u><a href="http://www.ricoh-europe.com/"><span style='color:#4472C4'>www.ricoh-europe.com</span></a></u></span><span lang=EN-US><o:p></o:p></span></p><p class=MsoNormal style='mso-margin-top-alt:auto;margin-bottom:6.0pt'><b><span lang=EN-GB style='font-family:"Book Antiqua",serif;color:#C00000;mso-ligatures:standardcontextual'>Annual leave planned:</span></b><span lang=EN-GB style='font-family:"Book Antiqua",serif;color:#C00000;mso-ligatures:standardcontextual'> </span><span lang=EN-US><o:p></o:p></span></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><b><span lang=EN-US style='font-size:10.5pt;font-family:"Century",serif;color:red;mso-ligatures:standardcontextual;mso-fareast-language:PL'> </span></b><span lang=EN-US><o:p></o:p></span></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;text-autospace:none'><a href="http://www.ricoh-europe.com/"><span lang=EN-GB style='font-family:"Arial",sans-serif;text-decoration:none'><img border=0 width=88 height=31 style='width:.9166in;height:.3263in' id="Picture_x0020_17" src="cid:image017.png@01DAE4F0.9EA776F0"></span></a><span lang=EN-US><o:p></o:p></span></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span lang=EN-GB style='mso-ligatures:standardcontextual'> </span><span lang=EN-US><o:p></o:p></span></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><a href="http://www.facebook.com/ricoheurope"><span lang=EN-GB style='font-family:"Arial",sans-serif;text-decoration:none'><img border=0 width=24 height=24 style='width:.25in;height:.25in' id="Picture_x0020_24" src="cid:image018.png@01DAE4F0.9EA776F0"></span></a><span lang=EN-GB style='font-family:"Arial",sans-serif;color:black;mso-ligatures:standardcontextual'> <a href="http://www.twitter.com/ricoheurope"><span style='color:black;mso-ligatures:none;text-decoration:none'><img border=0 width=24 height=24 style='width:.25in;height:.25in' id="Picture_x0020_40" src="cid:image019.png@01DAE4F0.9EA776F0"></span><span style='color:black'> </span></a> <a href="http://www.youtube.com/ricoheurope"><span style='color:black;mso-ligatures:none;text-decoration:none'><img border=0 width=24 height=24 style='width:.25in;height:.25in' id="Picture_x0020_42" src="cid:image020.png@01DAE4F0.9EA776F0"></span><span style='color:black'> </span></a> </span><span lang=EN-US><o:p></o:p></span></p></div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span lang=EN-US> <o:p></o:p></span></p><div><div style='border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0cm 0cm 0cm'><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><b><span lang=EN-US>From:</span></b><span lang=EN-US> <a href="mailto:deasy@moderndatasolusi.com">deasy@moderndatasolusi.com</a> <<a href="mailto:deasy@moderndatasolusi.com">deasy@moderndatasolusi.com</a>> <br><b>Sent:</b> Wednesday, July 31, 2024 10:54 AM<br><b>To:</b> Justina Sim <<a href="mailto:Justina.sim@ricoh.com.my">Justina.sim@ricoh.com.my</a>>; Irena Kniazielska <<a href="mailto:Irena.Kniazielska@ricoh-europe.com">Irena.Kniazielska@ricoh-europe.com</a>>; 'fitri@moderndatasolusi. com' <<a href="mailto:fitri@moderndatasolusi.com">fitri@moderndatasolusi.com</a>><br><b>Cc:</b> 'ivan.budiman' <<a href="mailto:ivan.budiman@moderndatasolusi.com">ivan.budiman@moderndatasolusi.com</a>>; 'kalam' <<a href="mailto:kalam@moderndatasolusi.com">kalam@moderndatasolusi.com</a>>; 'Erik Reinaldo' <<a href="mailto:Erik@moderndatasolusi.com">Erik@moderndatasolusi.com</a>>; <a href="mailto:gilang@moderndatasolusi.com">gilang@moderndatasolusi.com</a><br><b>Subject:</b> RE: RITM50343698- Haleon-Pulogadung/ Indonesia/ New Ricoh printer or Site Tech Refresh<o:p></o:p></span></p></div></div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span lang=EN-US> <o:p></o:p></span></p><table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 align=left width="100%" style='width:100.0%'><tr><td style='background:#A6A6A6;padding:5.25pt 1.5pt 5.25pt 1.5pt'></td><td width="100%" style='width:100.0%;background:#EAEAEA;padding:5.25pt 3.75pt 5.25pt 11.25pt'><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-element:frame;mso-element-frame-hspace:2.25pt;mso-element-wrap:around;mso-element-anchor-vertical:paragraph;mso-element-anchor-horizontal:column;mso-height-rule:exactly'><span style='font-size:9.0pt;font-family:wf_segoe-ui_normal;color:#212121'>You don't often get email from <a href="mailto:deasy@moderndatasolusi.com">deasy@moderndatasolusi.com</a>. <a href="https://aka.ms/LearnAboutSenderIdentification">Learn why this is important</a></span><o:p></o:p></p></div></td><td width=75 style='width:56.25pt;background:#EAEAEA;padding:5.25pt 3.75pt 5.25pt 3.75pt;align:left'></td></tr></table><div><div style='border:solid #FFCACA 1.0pt;padding:12.0pt 12.0pt 12.0pt 12.0pt'><p style='background:#FFCACA'><span style='font-size:10.0pt;color:black'>This message was sent from an external source. Please be careful opening attachments/links or replying to sources you don’t know.</span><span lang=EN-US><o:p></o:p></span></p></div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span lang=EN-US>Good day Justina,<o:p></o:p></span></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span lang=EN-US> <o:p></o:p></span></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span lang=EN>Today we discuss again with Haleon, there are several changes, here are the Final updates :</span><span lang=EN-US><o:p></o:p></span></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span lang=EN-US> <o:p></o:p></span></p><p class=MsoListParagraph style='margin-left:25.1pt;text-indent:-18.0pt;mso-list:l13 level1 lfo2'><![if !supportLists]><span lang=EN-US><span style='mso-list:Ignore'>1.<span style='font:7.0pt "Times New Roman"'> </span></span></span><![endif]><span lang=EN>The Staging process has been completed at the MDS warehouse today</span><span lang=EN-US><o:p></o:p></span></p><p class=MsoListParagraph><span lang=EN-US> <o:p></o:p></span></p><p class=MsoListParagraph style='margin-left:25.1pt;text-indent:-18.0pt;mso-list:l9 level1 lfo3'><![if !supportLists]><span lang=EN-US><span style='mso-list:Ignore'>2.<span style='font:7.0pt "Times New Roman"'> </span></span></span><![endif]><span lang=EN>We advised to arrange delivery this afternoon, but they asked to process delivery tomorrow morning (Thursday , 1 August )</span><span lang=EN-US><o:p></o:p></span></p><p class=MsoListParagraph style='margin-left:25.1pt;text-indent:-18.0pt;mso-list:l9 level1 lfo3'><![if !supportLists]><span lang=EN-US><span style='mso-list:Ignore'>3.<span style='font:7.0pt "Times New Roman"'> </span></span></span><![endif]><span lang=EN-US>Pic Haleon request for installation start on Friday Morning (2 August), and it will be finish around 12.00 Pm ( Indonesia Time)<o:p></o:p></span></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span lang=EN-US> <o:p></o:p></span></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span lang=EN-US>Please find my answer below :<o:p></o:p></span></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span lang=EN-US> <o:p></o:p></span></p><ol start=1 type=1><li class=MsoListParagraph style='mso-list:l17 level1 lfo4'><span lang=EN-US>The SLNX license keys for these 4 devices : </span><span lang=EN>It will be processed by Ms. Fitri.</span><span lang=EN-US><o:p></o:p></span></li></ol><ol start=1 type=1><ol start=1 type=a><li class=MsoListParagraph style='color:#78206E;mso-list:l3 level2 lfo5'><a id=OWAAM396ABD493AA546E59F99E59CD6A02F81 href="mailto:fitri@moderndatasolusi.com"><span style='font-family:"Calibri",sans-serif;text-decoration:none'>@fitri@moderndatasolusi. com</span></a>, may we know when we can expect to have the license keys please?<span lang=EN-US><o:p></o:p></span></li></ol></ol><p class=MsoListParagraph style='margin-left:72.0pt'><span style='color:#78206E;background:yellow;mso-highlight:yellow'>Please find The SLNX license in the attachment</span><span style='color:#78206E'> </span><span lang=EN-US><o:p></o:p></span></p><p class=MsoListParagraph style='margin-left:72.0pt'><span style='color:#78206E'> </span><span lang=EN-US><o:p></o:p></span></p><ol start=2 type=1><li class=MsoListParagraph style='mso-list:l6 level1 lfo6'><span lang=EN-US>4 devices (IMC300F) + card readers delivery date to Customer site : only confirmed for the device, but the card reader not yet arrived at warehouse ( ETA Friday, 2 August)<o:p></o:p></span></li></ol><ol start=2 type=1><ol start=1 type=a><li class=MsoListParagraph style='color:#78206E;mso-list:l8 level2 lfo7'><span lang=EN-US>Assuming it arrives at PTM warehouse on 2<sup>nd</sup> August, may we know when can the card reader be delivered to site and configured accordingly please?<o:p></o:p></span></li></ol></ol><p class=MsoListParagraph style='margin-left:72.0pt'><span lang=EN-US style='color:#78206E;background:yellow;mso-highlight:yellow'>Our team already push Fedex courier to deliver ASAP to our office, if it arrives tomorrow, our IT team will directly send to Haleon, latest on Friday (2 August )</span><span lang=EN-US><o:p></o:p></span></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;margin-left:18.0pt'><span lang=EN-US style='color:#78206E'> </span><span lang=EN-US><o:p></o:p></span></p><ol start=3 type=1><li class=MsoListParagraph style='mso-list:l4 level1 lfo8'><span lang=EN-US>The time for SLNX push by GSSC after FE configuration : </span><span lang=EN>The configuration will be processed by Ricoh Global right ? ( correct if I’m wrong)</span><span lang=EN-US><o:p></o:p></span></li></ol><ol start=3 type=1><ol start=1 type=a><li class=MsoListParagraph style='color:#78206E;mso-list:l18 level2 lfo9'>Yes, GSSC installs the SLNX solution remotely, however, they can only do so after all configuration is done by FE as per build book. We would like to know when we can target for the installation by GSSC.<span lang=EN-US><o:p></o:p></span></li></ol></ol><p class=MsoListParagraph><span lang=EN style='color:#78206E;background:yellow;mso-highlight:yellow'>This can be processed on Friday Afternoon after the installation process is complete (Finish arround 12.00 pm Indonesia time) </span><span lang=EN-US><o:p></o:p></span></p><p class=MsoListParagraph><span style='color:#78206E'> </span><span lang=EN-US><o:p></o:p></span></p><p class=MsoListParagraph style='margin-left:72.0pt'><span style='color:#78206E'> </span><span lang=EN-US><o:p></o:p></span></p><ol start=4 type=1><li class=MsoListParagraph style='mso-list:l7 level1 lfo10'><span lang=EN-US>Date of disposal for the 1 device : I need to check this first<o:p></o:p></span></li></ol><ol start=4 type=1><ol start=1 type=a><li class=MsoListParagraph style='color:#78206E;mso-list:l1 level2 lfo11'><span lang=EN-US>Will wait for your update.</span><span lang=EN-US style='font-size:21.0pt;font-family:inherit;color:#E8EAED'> </span><span lang=EN-US><o:p></o:p></span></li></ol></ol><p class=MsoListParagraph style='margin-left:72.0pt'><span lang=EN style='color:#78206E;background:yellow;mso-highlight:yellow'>Confirmed by Haleon Pic, they will notify us once the 4 device installation is complete</span><span lang=EN-US><o:p></o:p></span></p><p class=MsoListParagraph style='margin-left:72.0pt'><span lang=EN-US style='color:#78206E'> </span><span lang=EN-US><o:p></o:p></span></p><p class=MsoListParagraph style='margin-left:72.0pt'><span lang=EN-US style='color:#78206E'> </span><span lang=EN-US><o:p></o:p></span></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span lang=EN-US>Regards,<o:p></o:p></span></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span lang=EN-US> <o:p></o:p></span></p><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><img border=0 width=214 height=224 style='width:2.2291in;height:2.3333in' id="Picture_x0020_16" src="cid:image022.png@01DAE4F0.9EA776F0"><span lang=EN-US><o:p></o:p></span></p></div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span lang=EN-US> <o:p></o:p></span></p><div><div style='border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0cm 0cm 0cm'><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><b><span lang=EN-US>From:</span></b><span lang=EN-US> Justina Sim <<a href="mailto:Justina.Sim@ricoh.com.my">Justina.Sim@ricoh.com.my</a>> <br><b>Sent:</b> 31 July 2024 9:07<br><b>To:</b> <a href="mailto:deasy@moderndatasolusi.com">deasy@moderndatasolusi.com</a>; Irena Kniazielska <<a href="mailto:Irena.Kniazielska@ricoh-europe.com">Irena.Kniazielska@ricoh-europe.com</a>>; fitri@moderndatasolusi. com <<a href="mailto:fitri@moderndatasolusi.com">fitri@moderndatasolusi.com</a>><br><b>Cc:</b> ivan.budiman <<a href="mailto:ivan.budiman@moderndatasolusi.com">ivan.budiman@moderndatasolusi.com</a>>; kalam <<a href="mailto:kalam@moderndatasolusi.com">kalam@moderndatasolusi.com</a>>; Erik Reinaldo <<a href="mailto:Erik@moderndatasolusi.com">Erik@moderndatasolusi.com</a>>; <a href="mailto:gilang@moderndatasolusi.com">gilang@moderndatasolusi.com</a><br><b>Subject:</b> RE: RITM50343698- Haleon-Pulogadung/ Indonesia/ New Ricoh printer or Site Tech Refresh<o:p></o:p></span></p></div></div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <span lang=EN-US><o:p></o:p></span></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span lang=EN-US>Good day Deasy<o:p></o:p></span></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span lang=EN-US> <o:p></o:p></span></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span lang=EN-US>Thank you for the update. Please see below my reply. =D<o:p></o:p></span></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span lang=EN-US> <o:p></o:p></span></p><ol start=1 type=1><li class=MsoListParagraph style='mso-list:l2 level1 lfo12'><span lang=EN-US>The SLNX license keys for these 4 devices : </span><span lang=EN>It will be processed by Ms. Fitri.</span><span lang=EN-US><o:p></o:p></span></li></ol><ol start=1 type=1><ol start=1 type=a><li class=MsoListParagraph style='color:#78206E;mso-list:l15 level2 lfo13'><a id=OWAAM1470EFA33A174C119F2B26FAC038A418 href="mailto:fitri@moderndatasolusi.com"><span style='font-family:"Calibri",sans-serif;text-decoration:none'>@fitri@moderndatasolusi. com</span></a>, may we know when we can expect to have the license keys please?<span lang=EN-US><o:p></o:p></span></li></ol></ol><ol start=2 type=1><li class=MsoListParagraph style='mso-list:l10 level1 lfo14'><span lang=EN-US>4 devices (IMC300F) + card readers delivery date to Customer site : only confirmed for the device, but the card reader not yet arrived at warehouse ( ETA Friday, 2 August)<o:p></o:p></span></li></ol><ol start=2 type=1><ol start=1 type=a><li class=MsoListParagraph style='color:#78206E;mso-list:l11 level2 lfo15'><span lang=EN-US>Assuming it arrives at PTM warehouse on 2<sup>nd</sup> August, may we know when can the card reader be delivered to site and configured accordingly please?<o:p></o:p></span></li></ol></ol><ol start=3 type=1><li class=MsoListParagraph style='mso-list:l0 level1 lfo16'><span lang=EN-US>The time for SLNX push by GSSC after FE configuration : </span><span lang=EN>The configuration will be processed by Ricoh Global right ? ( correct if I’m wrong)</span><span lang=EN-US><o:p></o:p></span></li></ol><ol start=3 type=1><ol start=1 type=a><li class=MsoListParagraph style='color:#78206E;mso-list:l5 level2 lfo17'>Yes, GSSC installs the SLNX solution remotely, however, they can only do so after all configuration is done by FE as per build book. We would like to know when we can target for the installation by GSSC.<span lang=EN-US><o:p></o:p></span></li></ol></ol><ol start=4 type=1><li class=MsoListParagraph style='mso-list:l12 level1 lfo18'><span lang=EN-US>Date of disposal for the 1 device : I need to check this first<o:p></o:p></span></li></ol><ol start=4 type=1><ol start=1 type=a><li class=MsoListParagraph style='color:#78206E;mso-list:l16 level2 lfo19'><span lang=EN-US>Will wait for your update.<o:p></o:p></span></li></ol></ol><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span lang=EN-US> <o:p></o:p></span></p><div><div><div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span lang=EN-US style='color:#202124;mso-ligatures:standardcontextual'>T</span><span lang=EN-US style='color:black;mso-ligatures:standardcontextual'>hank you.</span><span lang=EN-US><o:p></o:p></span></p></div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span lang=EN-US style='font-size:9.0pt;color:#ED5C57;mso-ligatures:standardcontextual'> </span><span lang=EN-US><o:p></o:p></span></p></div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><b><span lang=EN-US style='color:black;mso-ligatures:standardcontextual'>Kind Regards</span></b><span lang=EN-US><o:p></o:p></span></p></div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span lang=EN-US style='color:black;mso-ligatures:standardcontextual'> </span><span lang=EN-US><o:p></o:p></span></p></div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><b><span lang=EN-US style='color:black;mso-ligatures:standardcontextual'>Justina Sim</span></b><span lang=EN-US style='color:black;mso-ligatures:standardcontextual'><br>Senior Global Account Coordinator – Team Lead</span><span lang=EN-US><o:p></o:p></span></p></div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span lang=EN-US style='color:black;mso-ligatures:standardcontextual'>Ricoh Global Services Greater Asia Pacific</span><span lang=EN-US><o:p></o:p></span></p></div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span lang=EN-US style='color:black;mso-ligatures:standardcontextual'><br>Business Operation Division</span><span lang=EN-US><o:p></o:p></span></p></div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span lang=EN-US style='color:black;mso-ligatures:standardcontextual'>Mobile Phone : +6016 640 4757</span><span lang=EN-US><o:p></o:p></span></p></div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><a href="mailto:Justina.Sim@ricoh.com.my"><span lang=EN-US style='mso-ligatures:standardcontextual'>Justina.Sim@ricoh.com.my</span></a><span lang=EN-US><o:p></o:p></span></p></div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span lang=EN-US style='color:black;mso-ligatures:standardcontextual'> </span><span lang=EN-US><o:p></o:p></span></p></div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span lang=EN-US style='color:black;mso-ligatures:standardcontextual'>Advance Public Holiday Notice: </span><span lang=EN-US><o:p></o:p></span></p></div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span lang=EN-US style='color:black;mso-ligatures:standardcontextual'>Advance Leave Notice: </span><span lang=EN-US><o:p></o:p></span></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span lang=EN-US style='color:black;mso-ligatures:standardcontextual'> </span><span lang=EN-US><o:p></o:p></span></p></div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><b><span lang=EN-US style='color:black;mso-ligatures:standardcontextual'>RICOH (Malaysia) Sdn Bhd (10078-W)</span></b><span lang=EN-US style='color:black;mso-ligatures:standardcontextual'><br>UG-D6, Level Upper Ground,<br>Utropolis Suites 2, Jalan Kontraktor U1/14,<br>40150 Shah Alam, Selangor</span><span lang=EN-US><o:p></o:p></span></p></div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span lang=EN-US style='color:black;mso-ligatures:standardcontextual'>Website: </span><a href="http://www.ricoh.com.my/"><span lang=EN-US style='mso-ligatures:standardcontextual'>www.ricoh.com.my</span></a><span lang=EN-US><o:p></o:p></span></p></div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span lang=EN-US style='color:black;mso-ligatures:standardcontextual'> </span><span lang=EN-US><o:p></o:p></span></p></div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span lang=EN-US style='color:black'><img border=0 width=600 height=184 style='width:6.25in;height:1.9166in' id="Picture_x0020_110" src="cid:image031.png@01DAE4F0.9EA776F0"></span><span lang=EN-US><o:p></o:p></span></p></div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span lang=EN-US style='color:black;mso-ligatures:standardcontextual'> </span><span lang=EN-US><o:p></o:p></span></p></div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><i><span lang=EN-US style='font-size:9.0pt;color:#C3971D;mso-ligatures:standardcontextual'>This message together with any attachments is confidential and intended solely for the person or entity to whom it is addressed. It contains information that is confidential and that may be legally privileged. If you are not the intended recipient (or if you have received this message in error), please notify the sender immediately by replying to this message and delete this e-mail (and any other record of it) from your system. Please do not copy or use it for any purpose. Recipient is advised to check this email and any attachments for the presence of trojans or viruses. The company accepts no liability for any damage caused by any virus transmitted by this email.</span></i><span lang=EN-US><o:p></o:p></span></p></div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span lang=EN-US style='color:black;mso-ligatures:standardcontextual'>----------------------------------------------------------------------------------------------------------------------------------------</span><span lang=EN-US><o:p></o:p></span></p></div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span lang=EN-US style='color:black;mso-ligatures:standardcontextual'> </span><span lang=EN-US><o:p></o:p></span></p></div></div></div></div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span lang=EN-US> <o:p></o:p></span></p><div><div style='border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0cm 0cm 0cm'><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><b><span lang=EN-US>From:</span></b><span lang=EN-US> </span><a href="mailto:deasy@moderndatasolusi.com"><span lang=EN-US>deasy@moderndatasolusi.com</span></a><span lang=EN-US> <</span><a href="mailto:deasy@moderndatasolusi.com"><span lang=EN-US>deasy@moderndatasolusi.com</span></a><span lang=EN-US>> <br><b>Sent:</b> Wednesday, July 31, 2024 9:58 AM<br><b>To:</b> Justina Sim <</span><a href="mailto:Justina.Sim@ricoh.com.my"><span lang=EN-US>Justina.Sim@ricoh.com.my</span></a><span lang=EN-US>>; Irena Kniazielska <</span><a href="mailto:Irena.Kniazielska@ricoh-europe.com"><span lang=EN-US>Irena.Kniazielska@ricoh-europe.com</span></a><span lang=EN-US>>; fitri@moderndatasolusi. com <</span><a href="mailto:fitri@moderndatasolusi.com"><span lang=EN-US>fitri@moderndatasolusi.com</span></a><span lang=EN-US>><br><b>Cc:</b> ivan.budiman <</span><a href="mailto:ivan.budiman@moderndatasolusi.com"><span lang=EN-US>ivan.budiman@moderndatasolusi.com</span></a><span lang=EN-US>>; kalam <</span><a href="mailto:kalam@moderndatasolusi.com"><span lang=EN-US>kalam@moderndatasolusi.com</span></a><span lang=EN-US>>; Erik Reinaldo <</span><a href="mailto:Erik@moderndatasolusi.com"><span lang=EN-US>Erik@moderndatasolusi.com</span></a><span lang=EN-US>>; </span><a href="mailto:gilang@moderndataso<br><br>...<br><br>Email truncated<span lang=EN-US><o:p></o:p></span></p></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div><p class=MsoNormal><span lang=EN-US>Ricoh Europe Holdings PLC is a company registered in England, under company number 06273215, with a registered office at 20 Triton Street, London, NW1 3BF. The UK business of Ricoh Europe Holdings PLC is operated by: (i) Ricoh Europe PLC, a company registered in England under company number 00720944, with a registered office at 20 Triton Street, London, NW1 3BF; (ii) Ricoh UK Limited, a company registered in England under company number 01271033, with a registered office at Ricoh House, 900 Pavilion Drive, Northampton Business Park, Northampton, England, NN4 7RG; and (iii) Ricoh Capital Limited, a company registered in England under company number 03001351, with a registered office at 20 Triton Street, London, NW1 3BF Please consider the environment before printing this e-mail <o:p></o:p></span></p></div></div></body></html>