<html><head></head><body><p><span style="font-family: helvetica; font-size: 10pt;">Dear Ricoh Resolver Team, </span></p>
<p><span style="font-family: helvetica; font-size: 10pt;">Herewith you are informed that Incident record INC0978018 has used 50% of its agreed resolution time. Incident will reach its deadline at 01-11-2024 10:55:10 GMT.</span></p>
<p><span style="font-family: helvetica; font-size: 10pt;"><strong>Incident Number:</strong> INC0978018 </span><br><span style="font-family: helvetica; font-size: 10pt;"><strong>Internal Ref:</strong> </span><br><span style="font-family: helvetica; font-size: 10pt;"><strong>Serial Number:</strong> 3122M598039 </span><br><span style="font-family: helvetica; font-size: 10pt;"><strong>Location:</strong> JI.T.B. Simatupang, Kav.88, Kel. Kebagusan, Kec. Pasar Minggu, 1252</span><br><br><span style="font-family: helvetica; font-size: 10pt;"><strong>Short description:</strong></span><br><span style="font-family: helvetica; font-size: 10pt;">Results of striped scanning</span></p>
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<p><span style="font-family: helvetica; font-size: 10pt;">Kind Regards </span><br><span style="font-family: helvetica; font-size: 10pt;">Regional Service Desk</span></p>
<p><span style="font-family: helvetica; font-size: 10pt;">This is an automatically generated message - Please do not reply directly to this email.</span><br><span style="font-family: helvetica; font-size: 10pt;">For Ericsson, Bridgestone, Bank of New York Mellon, Siemens and Shell - please respond to react@ricoh.co.uk</span><br><span style="font-family: helvetica; font-size: 10pt;">For any other RSD customers – please respond to EMEA-RSD-incident-management@ricoh-europe.com</span></p><div> </div><div style="display:inline">Ref:MSG8797104_Zxv8szfmWNn3ZxzyHhcS</div></body></html>