[It.team] AMADEUS upgrade SLNX V3 (JAKARTA)

Wed Apr 26 03:07:41 UTC 2023

CONFIDENTIAL & RESTRICTED

Hi Soenwono,

Can you confirm please the current Ricoh printer model in our IDN office (Jakarta) and the contract? I will be travelling to Indonesia on the week of May 15-17. We can organized the session there if you want.

Thanks

Have a Nice Day and Stay Safe !!!

Ferdinand "Codie" Codizal
Service Delivery and Support Manager (SDS)
Digital Workplace Services (DWS)
Enterprise Digital Services (EDS)
M: +63949-889-3058 (Smart)
     +63917-655-2401 (Globe)
ferdinand.codizal at amadeus.com<mailto:ferdinand.codizal at amadeus.com>

[cid2142961764*image001.jpg at 01D8D4EB.BBDA5240]<https://amadeusworkplace.sharepoint.com/sites/DTSOnline/SitePages/DTS-ONLINE-HOME.aspx>

[cid2142961764*image003.png at 01D8D4EB.BBDA5240]

Please ensure to raise all IT requests via MyServiceDesk<https://myservicedesk.amadeus.com/>

From: Soenwono <soenwono at moderndatasolusi.com>
Date: Wednesday, April 26, 2023 at 10:51 AM
To: Ferdinand CODIZAL <ferdinand.codizal at amadeus.com>
Cc: 'Henry Sutanto' <henry.sutanto at moderndatasolusi.com>, erik at moderndatasolusi. com <erik at moderndatasolusi.com>, 'it.team' <it.team at moderndatasolusi.com>, 'Etik' <helpdesk at moderndatasolusi.com>
Subject: FW: AMADEUS upgrade SLNX V3 (JAKARTA)
You don't often get email from soenwono at moderndatasolusi.com. Learn why this is important<https://aka.ms/LearnAboutSenderIdentification>
EXTERNAL Email. Be careful with links and attachments! If in doubt, click the Report Mail button.

Hi Pak Ferdinand,

I am Soenwono from PT Modern Data Solusi (Authorized Distributor of RICOH Indonesia). I received your email contact from my RICOH global team. Nice to meet you pak.

Ricoh Global ask us to visit your office and do some setting in the RICOH unit on May 10th.  Please advise and confirm pak.

Thank you.

Regards,
Soenwono Suprapto | GMA & Direct Dept Head
T: +62 21-27937489
F: +62 21-27937486
M: +62-87771697791
www.moderndatasolusi.com<http://www.moderndatasolusi.com/>

PT MODERN DATA SOLUSI
JL. Sultan Iskandar Muda No. 29, Kebayoran Lama Utara, Kebayoran Lama - Jakarta Selatan 12240<https://goo.gl/maps/ta17fqnTWbL2>
[cid:image007.png at 01D97756.FB4A8CC0]

From: Ignacio Fortea Hoyo <Ignacio.Fortea at ricoh.es>
Sent: 25 April 2023 14:19
To: Soenwono <soenwono at moderndatasolusi.com>; Cynthia Ho <Cynthia_Ho at rapp.ricoh.com>
Cc: Ruben Nunez <Ruben.Nunez at ricoh.es>; 'it.team' <it.team at moderndatasolusi.com>; erik at moderndatasolusi. com <erik at moderndatasolusi.com>; 'Etik' <helpdesk at moderndatasolusi.com>; 'Henry Sutanto' <henry.sutanto at moderndatasolusi.com>; 'Yan Budiman' <yan at moderndatasolusi.com>
Subject: RE: AMADEUS upgrade SLNX V3 (JAKARTA)
Sensitivity: Confidential

Internal

Hi Soenwono,

Yes, we need it.

Please, confirm the date with Amadeus contact in Jakarta (ferdinand.codizal at amadeus.com<mailto:ferdinand.codizal at amadeus.com>). Ferdinand will inform you about the exactly persona will be in the office waiting for the engineer.

Regards

Ignacio Fortea
Project Manager
Managed Cloud Print Services

RICOH ESPAÑA S.L.U
C/Cantabria, 2 PB B Edificio Amura
28108 Alcobendas - Madrid
Tel: 917082050 ext. 2007
Mobile: 677581003
Fax: 912684798
ignacio.fortea at ricoh.es<mailto:ignacio.fortea at ricoh.es>
www.ricoh.es
<http://www.ricoh.es/>
[cid:image001.png at 01D97756.FB4A8CC0]<http://www.ricoh.es/>

[cid:image002.png at 01D97756.FB4A8CC0]<http://www.facebook.com/ricohspain>  [cid:image003.png at 01D97756.FB4A8CC0] <http://www.twitter.com/ricohspain>   [cid:image004.png at 01D97756.FB4A8CC0] <http://www.youtube.com/ricohspain>   [cid:image005.png at 01D97756.FB4A8CC0] <http://www.linkedin.com/company/ricoh-espana-slu>

[cid:image006.png at 01D97756.FB4A8CC0]

From: Soenwono <soenwono at moderndatasolusi.com<mailto:soenwono at moderndatasolusi.com>>
Sent: lunes, 24 de abril de 2023 18:52
To: Ignacio Fortea Hoyo <Ignacio.Fortea at ricoh.es<mailto:Ignacio.Fortea at ricoh.es>>; Cynthia Ho <Cynthia_Ho at rapp.ricoh.com<mailto:Cynthia_Ho at rapp.ricoh.com>>
Cc: Ruben Nunez <Ruben.Nunez at ricoh.es<mailto:Ruben.Nunez at ricoh.es>>; 'it.team' <it.team at moderndatasolusi.com<mailto:it.team at moderndatasolusi.com>>; erik at moderndatasolusi. com <erik at moderndatasolusi.com<mailto:erik at moderndatasolusi.com>>; 'Etik' <helpdesk at moderndatasolusi.com<mailto:helpdesk at moderndatasolusi.com>>; 'Henry Sutanto' <henry.sutanto at moderndatasolusi.com<mailto:henry.sutanto at moderndatasolusi.com>>; 'Yan Budiman' <yan at moderndatasolusi.com<mailto:yan at moderndatasolusi.com>>
Subject: RE: AMADEUS upgrade SLNX V3 (JAKARTA)
Sensitivity: Confidential

This message was sent from an external source. Please be careful opening attachments/links or replying to sources you don’t know.
Hi Ignacio,

So you need our engineer to be at Amadeus site on May 10th  to follow the setting as per attached?

Thank you.

Regards,
Soenwono Suprapto | GMA & Direct Dept Head
T: +62 21-27937489
F: +62 21-27937486
M: +62-87771697791
www.moderndatasolusi.com<http://www.moderndatasolusi.com/>

PT MODERN DATA SOLUSI
JL. Sultan Iskandar Muda No. 29, Kebayoran Lama Utara, Kebayoran Lama - Jakarta Selatan 12240<https://goo.gl/maps/ta17fqnTWbL2>
[cid:image007.png at 01D97756.FB4A8CC0]

From: Ignacio Fortea Hoyo <Ignacio.Fortea at ricoh.es<mailto:Ignacio.Fortea at ricoh.es>>
Sent: 17 April 2023 23:18
To: soenwono at moderndatasolusi.com<mailto:soenwono at moderndatasolusi.com>; Cynthia Ho <Cynthia_Ho at rapp.ricoh.com<mailto:Cynthia_Ho at rapp.ricoh.com>>
Cc: Ruben Nunez <Ruben.Nunez at ricoh.es<mailto:Ruben.Nunez at ricoh.es>>
Subject: RE: AMADEUS upgrade SLNX V3 (JAKARTA)
Sensitivity: Confidential

Internal

Sorry, I forgot inform you about “when works done engineer should send an email to”:

Sumit CHHABRA sumit.chhabra at amadeus.com<mailto:sumit.chhabra at amadeus.com>
Ignacio Fortea Hoyo Ignacio.Fortea at ricoh.es<mailto:Ignacio.Fortea at ricoh.es>
Ruben Nunez Ruben.Nunez at ricoh.es<mailto:Ruben.Nunez at ricoh.es>

Regards

Ignacio Fortea
Project Manager
Managed Cloud Print Services

RICOH ESPAÑA S.L.U
C/Cantabria, 2 PB B Edificio Amura
28108 Alcobendas - Madrid
Tel: 917082050 ext. 2007
Mobile: 677581003
Fax: 912684798
ignacio.fortea at ricoh.es<mailto:ignacio.fortea at ricoh.es>
www.ricoh.es
<http://www.ricoh.es/>
[cid:image001.png at 01D97756.FB4A8CC0]<http://www.ricoh.es/>

[cid:image002.png at 01D97756.FB4A8CC0]<http://www.facebook.com/ricohspain>  [cid:image003.png at 01D97756.FB4A8CC0] <http://www.twitter.com/ricohspain>   [cid:image004.png at 01D97756.FB4A8CC0] <http://www.youtube.com/ricohspain>   [cid:image005.png at 01D97756.FB4A8CC0] <http://www.linkedin.com/company/ricoh-espana-slu>

[cid:image006.png at 01D97756.FB4A8CC0]

From: Ignacio Fortea Hoyo
Sent: lunes, 17 de abril de 2023 18:12
To: soenwono at moderndatasolusi.com<mailto:soenwono at moderndatasolusi.com>; cynthia_ho at rapp.ricoh.com<mailto:cynthia_ho at rapp.ricoh.com>
Cc: Ruben Nunez <Ruben.Nunez at ricoh.es<mailto:Ruben.Nunez at ricoh.es>>
Subject: AMADEUS upgrade SLNX V3 (JAKARTA)
Sensitivity: Confidential

Internal

Dear ,

This is Ignacio, Amadeus PM from Ricoh Spain ,  I want to inform about  Amadeus devices updated to SLNX v 3 .
They want to carry works out in your country at date : week 19 (our proposal is May 10th)
Please find attached Protocol (step by step) to perform works onsite by engineer dispatched

Device details to update :

Device
SerialNumber
Ricoh MP C3004
G696MB50839

Sumit CHHABRA sumit.chhabra at amadeus.com<mailto:sumit.chhabra at amadeus.com>
Ignacio Fortea Hoyo Ignacio.Fortea at ricoh.es<mailto:Ignacio.Fortea at ricoh.es>
Ruben Nunez Ruben.Nunez at ricoh.es<mailto:Ruben.Nunez at ricoh.es>

We look forward your feedback with resource confirmation and day/date of works in order to be able to inform and coordinate with Global Customer (Amadeus)

Many thanks in advanced
Best

Ignacio Fortea
Project Manager
Managed Cloud Print Services

RICOH ESPAÑA S.L.U
C/Cantabria, 2 PB B Edificio Amura
28108 Alcobendas - Madrid
Tel: 917082050 ext. 2007
Mobile: 677581003
Fax: 912684798
ignacio.fortea at ricoh.es<mailto:ignacio.fortea at ricoh.es>
www.ricoh.es
<http://www.ricoh.es/>
[cid:image001.png at 01D97756.FB4A8CC0]<http://www.ricoh.es/>

[cid:image002.png at 01D97756.FB4A8CC0]<http://www.facebook.com/ricohspain>  [cid:image003.png at 01D97756.FB4A8CC0] <http://www.twitter.com/ricohspain>   [cid:image004.png at 01D97756.FB4A8CC0] <http://www.youtube.com/ricohspain>   [cid:image005.png at 01D97756.FB4A8CC0] <http://www.linkedin.com/company/ricoh-espana-slu>

[cid:image006.png at 01D97756.FB4A8CC0]

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