[It.team] AMADEUS upgrade SLNX V3 (JAKARTA)

Wed Apr 26 04:07:46 UTC 2023

Hi Pak Ferdinand,

Ouhh sorry I thought you are the local PIC in Amadeus Jakarta. can you share
the local contact in Amadeus Jakarta please

Here is the unit detail information:

Amadeus

Jakarta

JL. JEND. SUDIRMAN GD.UOB PLAZA LT.39 JAKARTA

MPC 3004SP

G696MB50839

Rental

Nov-17

60 month

Nov-22

Thank you.

Regards,

Soenwono Suprapto | GMA & Direct Dept Head

T: +62 21-27937489

F: +62 21-27937486

M: +62-87771697791

 <http://www.moderndatasolusi.com/> www.moderndatasolusi.com

PT MODERN DATA SOLUSI 

 <https://goo.gl/maps/ta17fqnTWbL2> JL. Sultan Iskandar Muda No. 29,
Kebayoran Lama Utara, Kebayoran Lama - Jakarta Selatan 12240

From: Ferdinand CODIZAL <ferdinand.codizal at amadeus.com> 
Sent: 26 April 2023 10:08
To: Soenwono <soenwono at moderndatasolusi.com>
Cc: 'Henry Sutanto' <henry.sutanto at moderndatasolusi.com>;
erik at moderndatasolusi. com <erik at moderndatasolusi.com>; 'it.team'
<it.team at moderndatasolusi.com>; 'Etik' <helpdesk at moderndatasolusi.com>
Subject: Re: AMADEUS upgrade SLNX V3 (JAKARTA) 
Sensitivity: Confidential

CONFIDENTIAL & RESTRICTED

Hi Soenwono,

Can you confirm please the current Ricoh printer model in our IDN office
(Jakarta) and the contract? I will be travelling to Indonesia on the week of
May 15-17. We can organized the session there if you want.

Thanks

Have a Nice Day and Stay Safe !!!

Ferdinand "Codie" Codizal
Service Delivery and Support Manager (SDS)

Digital Workplace Services (DWS)

Enterprise Digital Services (EDS)

M: +63949-889-3058 (Smart)

     +63917-655-2401 (Globe)

 <mailto:ferdinand.codizal at amadeus.com> ferdinand.codizal at amadeus.com

<https://amadeusworkplace.sharepoint.com/sites/DTSOnline/SitePages/DTS-ONLIN
E-HOME.aspx> 

Please ensure to raise all IT requests via
<https://myservicedesk.amadeus.com/> MyServiceDesk

From: Soenwono <soenwono at moderndatasolusi.com
<mailto:soenwono at moderndatasolusi.com> >
Date: Wednesday, April 26, 2023 at 10:51 AM
To: Ferdinand CODIZAL <ferdinand.codizal at amadeus.com
<mailto:ferdinand.codizal at amadeus.com> >
Cc: 'Henry Sutanto' <henry.sutanto at moderndatasolusi.com
<mailto:henry.sutanto at moderndatasolusi.com> >, erik at moderndatasolusi. com
<erik at moderndatasolusi.com <mailto:erik at moderndatasolusi.com> >, 'it.team'
<it.team at moderndatasolusi.com <mailto:it.team at moderndatasolusi.com> >,
'Etik' <helpdesk at moderndatasolusi.com <mailto:helpdesk at moderndatasolusi.com>
>
Subject: FW: AMADEUS upgrade SLNX V3 (JAKARTA) 

You don't often get email from soenwono at moderndatasolusi.com
<mailto:soenwono at moderndatasolusi.com> .
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EXTERNAL Email. Be careful with links and attachments! If in doubt, click
the Report Mail button.

Hi Pak Ferdinand,

I am Soenwono from PT Modern Data Solusi (Authorized Distributor of RICOH
Indonesia). I received your email contact from my RICOH global team. Nice to
meet you pak.

Ricoh Global ask us to visit your office and do some setting in the RICOH
unit on May 10th.  Please advise and confirm pak. 

Thank you. 

Regards,

Soenwono Suprapto | GMA & Direct Dept Head

T: +62 21-27937489

F: +62 21-27937486

M: +62-87771697791

 <http://www.moderndatasolusi.com/> www.moderndatasolusi.com

PT MODERN DATA SOLUSI 

 <https://goo.gl/maps/ta17fqnTWbL2> JL. Sultan Iskandar Muda No. 29,
Kebayoran Lama Utara, Kebayoran Lama - Jakarta Selatan 12240

From: Ignacio Fortea Hoyo <Ignacio.Fortea at ricoh.es
<mailto:Ignacio.Fortea at ricoh.es> > 
Sent: 25 April 2023 14:19
To: Soenwono <soenwono at moderndatasolusi.com
<mailto:soenwono at moderndatasolusi.com> >; Cynthia Ho
<Cynthia_Ho at rapp.ricoh.com <mailto:Cynthia_Ho at rapp.ricoh.com> >
Cc: Ruben Nunez <Ruben.Nunez at ricoh.es <mailto:Ruben.Nunez at ricoh.es> >;
'it.team' <it.team at moderndatasolusi.com
<mailto:it.team at moderndatasolusi.com> >; erik at moderndatasolusi. com
<erik at moderndatasolusi.com <mailto:erik at moderndatasolusi.com> >; 'Etik'
<helpdesk at moderndatasolusi.com <mailto:helpdesk at moderndatasolusi.com> >;
'Henry Sutanto' <henry.sutanto at moderndatasolusi.com
<mailto:henry.sutanto at moderndatasolusi.com> >; 'Yan Budiman'
<yan at moderndatasolusi.com <mailto:yan at moderndatasolusi.com> >
Subject: RE: AMADEUS upgrade SLNX V3 (JAKARTA) 
Sensitivity: Confidential

Internal

Hi Soenwono,

Yes, we need it.

Please, confirm the date with Amadeus contact in Jakarta (
<mailto:ferdinand.codizal at amadeus.com> ferdinand.codizal at amadeus.com).
Ferdinand will inform you about the exactly persona will be in the office
waiting for the engineer.

Regards

Ignacio Fortea
Project Manager
Managed Cloud Print Services

RICOH ESPAÑA S.L.U
C/Cantabria, 2 PB B Edificio Amura 
28108 Alcobendas - Madrid 
Tel: 917082050 ext. 2007 
Mobile: 677581003
Fax: 912684798
 <mailto:ignacio.fortea at ricoh.es> ignacio.fortea at ricoh.es 
 <http://www.ricoh.es/> www.ricoh.es

 <http://www.ricoh.es/> 

 <http://www.facebook.com/ricohspain>    <http://www.twitter.com/ricohspain>
<http://www.youtube.com/ricohspain>
<http://www.linkedin.com/company/ricoh-espana-slu>   

From: Soenwono < <mailto:soenwono at moderndatasolusi.com>
soenwono at moderndatasolusi.com> 
Sent: lunes, 24 de abril de 2023 18:52
To: Ignacio Fortea Hoyo < <mailto:Ignacio.Fortea at ricoh.es>
Ignacio.Fortea at ricoh.es>; Cynthia Ho < <mailto:Cynthia_Ho at rapp.ricoh.com>
Cynthia_Ho at rapp.ricoh.com>
Cc: Ruben Nunez < <mailto:Ruben.Nunez at ricoh.es> Ruben.Nunez at ricoh.es>;
'it.team' < <mailto:it.team at moderndatasolusi.com>
it.team at moderndatasolusi.com>; erik at moderndatasolusi. com <
<mailto:erik at moderndatasolusi.com> erik at moderndatasolusi.com>; 'Etik' <
<mailto:helpdesk at moderndatasolusi.com> helpdesk at moderndatasolusi.com>;
'Henry Sutanto' < <mailto:henry.sutanto at moderndatasolusi.com>
henry.sutanto at moderndatasolusi.com>; 'Yan Budiman' <
<mailto:yan at moderndatasolusi.com> yan at moderndatasolusi.com>
Subject: RE: AMADEUS upgrade SLNX V3 (JAKARTA) 
Sensitivity: Confidential

This message was sent from an external source. Please be careful opening
attachments/links or replying to sources you don’t know.

Hi Ignacio,

So you need our engineer to be at Amadeus site on May 10th  to follow the
setting as per attached?

Thank you. 

Regards,

Soenwono Suprapto | GMA & Direct Dept Head

T: +62 21-27937489

F: +62 21-27937486

M: +62-87771697791

 <http://www.moderndatasolusi.com/> www.moderndatasolusi.com

PT MODERN DATA SOLUSI 

 <https://goo.gl/maps/ta17fqnTWbL2> JL. Sultan Iskandar Muda No. 29,
Kebayoran Lama Utara, Kebayoran Lama - Jakarta Selatan 12240

From: Ignacio Fortea Hoyo < <mailto:Ignacio.Fortea at ricoh.es>
Ignacio.Fortea at ricoh.es> 
Sent: 17 April 2023 23:18
To:  <mailto:soenwono at moderndatasolusi.com> soenwono at moderndatasolusi.com;
Cynthia Ho < <mailto:Cynthia_Ho at rapp.ricoh.com> Cynthia_Ho at rapp.ricoh.com>
Cc: Ruben Nunez < <mailto:Ruben.Nunez at ricoh.es> Ruben.Nunez at ricoh.es>
Subject: RE: AMADEUS upgrade SLNX V3 (JAKARTA) 
Sensitivity: Confidential

Internal

Sorry, I forgot inform you about “when works done engineer should send an
email to”:

Sumit CHHABRA  <mailto:sumit.chhabra at amadeus.com> sumit.chhabra at amadeus.com

Ignacio Fortea Hoyo  <mailto:Ignacio.Fortea at ricoh.es>
Ignacio.Fortea at ricoh.es

Ruben Nunez  <mailto:Ruben.Nunez at ricoh.es> Ruben.Nunez at ricoh.es

Regards

Ignacio Fortea
Project Manager
Managed Cloud Print Services

RICOH ESPAÑA S.L.U
C/Cantabria, 2 PB B Edificio Amura 
28108 Alcobendas - Madrid 
Tel: 917082050 ext. 2007 
Mobile: 677581003
Fax: 912684798
 <mailto:ignacio.fortea at ricoh.es> ignacio.fortea at ricoh.es 
 <http://www.ricoh.es/> www.ricoh.es

 <http://www.ricoh.es/> 

 <http://www.facebook.com/ricohspain>    <http://www.twitter.com/ricohspain>
<http://www.youtube.com/ricohspain>
<http://www.linkedin.com/company/ricoh-espana-slu>   

From: Ignacio Fortea Hoyo 
Sent: lunes, 17 de abril de 2023 18:12
To:  <mailto:soenwono at moderndatasolusi.com> soenwono at moderndatasolusi.com;
<mailto:cynthia_ho at rapp.ricoh.com> cynthia_ho at rapp.ricoh.com
Cc: Ruben Nunez < <mailto:Ruben.Nunez at ricoh.es> Ruben.Nunez at ricoh.es>
Subject: AMADEUS upgrade SLNX V3 (JAKARTA) 
Sensitivity: Confidential

Internal

Dear ,

This is Ignacio, Amadeus PM from Ricoh Spain ,  I want to inform about
Amadeus devices updated to SLNX v 3 .

They want to carry works out in your country at date : week 19 (our proposal
is May 10th)

Please find attached Protocol (step by step) to perform works onsite by
engineer dispatched

Device details to update :

Device

SerialNumber

Ricoh MP C3004 

G696MB50839

Sumit CHHABRA  <mailto:sumit.chhabra at amadeus.com> sumit.chhabra at amadeus.com

Ignacio Fortea Hoyo  <mailto:Ignacio.Fortea at ricoh.es>
Ignacio.Fortea at ricoh.es

Ruben Nunez  <mailto:Ruben.Nunez at ricoh.es> Ruben.Nunez at ricoh.es

We look forward your feedback with resource confirmation and day/date of
works in order to be able to inform and coordinate with Global Customer
(Amadeus)

Many thanks in advanced

Best

Ignacio Fortea
Project Manager
Managed Cloud Print Services

RICOH ESPAÑA S.L.U
C/Cantabria, 2 PB B Edificio Amura 
28108 Alcobendas - Madrid 
Tel: 917082050 ext. 2007 
Mobile: 677581003
Fax: 912684798
 <mailto:ignacio.fortea at ricoh.es> ignacio.fortea at ricoh.es 
 <http://www.ricoh.es/> www.ricoh.es

 <http://www.ricoh.es/> 

 <http://www.facebook.com/ricohspain>    <http://www.twitter.com/ricohspain>
<http://www.youtube.com/ricohspain>
<http://www.linkedin.com/company/ricoh-espana-slu>   

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