[It.team] Infineon Batam: new IMC3000 not in IFX RC gateway

[William.Wong at infineon.com]

Hi Pak Soen

RC gateway is a setting in the MFP as circled in red in picture below.
Since it is now set, when we click on it, it will say already registered for another application.
So we need your technical guy to remove the registration.

[cid:image002.png at 01D9C3C3.8AE7B3E0]


William Wong

Infineon Technologies Asia Pacific Pte. Ltd.
Senior Manager Workplace Services
IFAP IT OS WP OA PA
Office: +65 6876 3790
Mobile: +65 9753 9063
Fax: +65 6876 3734
William.Wong at infineon.com<mailto:William.Wong at infineon.com>

8 Kallang Sector
Singapore 349282
Singapore

www.infineon.com<http://www.infineon.com/>  Discoveries<http://www.infineon.com/discoveries>  Facebook<http://www.facebook.com/infineon>  Twitter<http://www.twitter.com/Infineon>  LinkedIn<http://www.linkedin.com/company/infineon-technologies>



Infineon Technologies Asia Pacific Pte. Ltd.

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From: Soenwono <soenwono at moderndatasolusi.com>
Sent: Wednesday, 26 July 2023 8:33 pm
To: Wong Chie Keong William (IFAP IT OS WP OA PA) <William.Wong at infineon.com>
Cc: Erdianto Yofan (IFBT IT OS WP AP) <yofane at infineon.com>; erik at moderndatasolusi. com <erik at moderndatasolusi.com>; 'it.team' <it.team at moderndatasolusi.com>; helpdesk at moderndatasolusi.com; 'Henri Jon Mds' <Henry.sutanto at moderndatasolusi.com>
Subject: RE: Infineon Batam: new IMC3000 not in IFX RC gateway

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Hi William,
I am not sure what is RC gate system. is this system comes from RICOH side?

Hi Service team,
Have you heard about RC Gate system? Can you comment on it please.

Thank you

Regards,
Soenwono Suprapto | GMA & Direct Dept Head
T: +62 21-27937489
F: +62 21-27937486
M: +62-87771697791
www.moderndatasolusi.com<http://www.moderndatasolusi.com/>

PT MODERN DATA SOLUSI
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[cid:image003.png at 01D9C3C3.8AE7B3E0]

From: William.Wong at infineon.com<mailto:William.Wong at infineon.com> <William.Wong at infineon.com<mailto:William.Wong at infineon.com>>
Sent: Wednesday, July 26, 2023 11:03 AM
To: soenwono at moderndatasolusi.com<mailto:soenwono at moderndatasolusi.com>
Cc: yofane at infineon.com<mailto:yofane at infineon.com>
Subject: Infineon Batam: new IMC3000 not in IFX RC gateway

Hi Pak Soen,

The new IMC 3000 that are running in Infineon Batam are assigned to the wrong RC gate system.
Our Infineon RC gate is not receiving the data and so Ricoh Global cannot account for it and make toner order for these new IMC 3000.

Can you please remove them from your RC gate system?
Once they are off your system, we will put them into IFX RC gate system.
Specifically MFP s/n# 3102r920408 and 3102r920413.

Thanks.

William Wong

Infineon Technologies Asia Pacific Pte. Ltd.
Senior Manager Workplace Services
IFAP IT OS WP OA PA
Office: +65 6876 3790
Mobile: +65 9753 9063
Fax: +65 6876 3734
William.Wong at infineon.com<mailto:William.Wong at infineon.com>

8 Kallang Sector
Singapore 349282
Singapore

www.infineon.com<http://www.infineon.com/>  Discoveries<http://www.infineon.com/discoveries>  Facebook<http://www.facebook.com/infineon>  Twitter<http://www.twitter.com/Infineon>  LinkedIn<http://www.linkedin.com/company/infineon-technologies>



Infineon Technologies Asia Pacific Pte. Ltd.

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