[It.team] Infineon Batam: new IMC3000 not in IFX RC gateway

[William.Wong at infineon.com]

Hi Pak Soen

This is about the @Remote component - RC Gateway.
It is current set to send data to your local Indonesia @remote server. We need to change this to the Infineon @remote.
And the MFP only allows one connection and once that is set, there is no way to undo on the MFP except on the local Indonesia @remote server.

[cid:image002.png at 01D9C14B.FF9ABFE0]

Thanks.


William Wong

Infineon Technologies Asia Pacific Pte. Ltd.
Senior Manager Workplace Services
IFAP IT OS WP OA PA
Office: +65 6876 3790
Mobile: +65 9753 9063
Fax: +65 6876 3734
William.Wong at infineon.com<mailto:William.Wong at infineon.com>

8 Kallang Sector
Singapore 349282
Singapore

www.infineon.com<http://www.infineon.com/>  Discoveries<http://www.infineon.com/discoveries>  Facebook<http://www.facebook.com/infineon>  Twitter<http://www.twitter.com/Infineon>  LinkedIn<http://www.linkedin.com/company/infineon-technologies>



Infineon Technologies Asia Pacific Pte. Ltd.

This e-mail and any attachments are confidential. They are intended solely for the attention and use of the named addressee(s). If you are not the named addressee(s) you must not use, disclose, retain or reproduce all or any part of the information contained in this e-mail or any attachments. Any unauthorized use or disclosure may be unlawful. If you have received this e-mail by mistake, please inform the sender immediately and delete it and all copies from your system and destroy any hard copies of it.



From: Soenwono <soenwono at moderndatasolusi.com>
Sent: Wednesday, 26 July 2023 8:33 pm
To: Wong Chie Keong William (IFAP IT OS WP OA PA) <William.Wong at infineon.com>
Cc: Erdianto Yofan (IFBT IT OS WP AP) <yofane at infineon.com>; erik at moderndatasolusi. com <erik at moderndatasolusi.com>; 'it.team' <it.team at moderndatasolusi.com>; helpdesk at moderndatasolusi.com; 'Henri Jon Mds' <Henry.sutanto at moderndatasolusi.com>
Subject: RE: Infineon Batam: new IMC3000 not in IFX RC gateway

Caution: This e-mail originated outside Infineon Technologies. Do not click on links or open attachments unless you validate it is safe<https://intranet-content.infineon.com/explore/aboutinfineon/rules/informationsecurity/ug/SocialEngineering/Pages/SocialEngineeringElements_en.aspx>.


Hi William,
I am not sure what is RC gate system. is this system comes from RICOH side?

Hi Service team,
Have you heard about RC Gate system? Can you comment on it please.

Thank you

Regards,
Soenwono Suprapto | GMA & Direct Dept Head
T: +62 21-27937489
F: +62 21-27937486
M: +62-87771697791
www.moderndatasolusi.com<http://www.moderndatasolusi.com/>

PT MODERN DATA SOLUSI
JL. Sultan Iskandar Muda No. 29, Kebayoran Lama Utara, Kebayoran Lama - Jakarta Selatan 12240<https://goo.gl/maps/ta17fqnTWbL2>
[cid:image003.png at 01D9C14B.FF9ABFE0]

From: William.Wong at infineon.com<mailto:William.Wong at infineon.com> <William.Wong at infineon.com<mailto:William.Wong at infineon.com>>
Sent: Wednesday, July 26, 2023 11:03 AM
To: soenwono at moderndatasolusi.com<mailto:soenwono at moderndatasolusi.com>
Cc: yofane at infineon.com<mailto:yofane at infineon.com>
Subject: Infineon Batam: new IMC3000 not in IFX RC gateway

Hi Pak Soen,

The new IMC 3000 that are running in Infineon Batam are assigned to the wrong RC gate system.
Our Infineon RC gate is not receiving the data and so Ricoh Global cannot account for it and make toner order for these new IMC 3000.

Can you please remove them from your RC gate system?
Once they are off your system, we will put them into IFX RC gate system.
Specifically MFP s/n# 3102r920408 and 3102r920413.

Thanks.

William Wong

Infineon Technologies Asia Pacific Pte. Ltd.
Senior Manager Workplace Services
IFAP IT OS WP OA PA
Office: +65 6876 3790
Mobile: +65 9753 9063
Fax: +65 6876 3734
William.Wong at infineon.com<mailto:William.Wong at infineon.com>

8 Kallang Sector
Singapore 349282
Singapore

www.infineon.com<http://www.infineon.com/>  Discoveries<http://www.infineon.com/discoveries>  Facebook<http://www.facebook.com/infineon>  Twitter<http://www.twitter.com/Infineon>  LinkedIn<http://www.linkedin.com/company/infineon-technologies>



Infineon Technologies Asia Pacific Pte. Ltd.

This e-mail and any attachments are confidential. They are intended solely for the attention and use of the named addressee(s). If you are not the named addressee(s) you must not use, disclose, retain or reproduce all or any part of the information contained in this e-mail or any attachments. Any unauthorized use or disclosure may be unlawful. If you have received this e-mail by mistake, please inform the sender immediately and delete it and all copies from your system and destroy any hard copies of it.

-------------- next part --------------
An HTML attachment was scrubbed...
URL: <http://moderndatasolusi.com/pipermail/it.team_moderndatasolusi.com/attachments/20230728/8877255b/attachment.htm>
-------------- next part --------------
A non-text attachment was scrubbed...
Name: image002.png
Type: image/png
Size: 19325 bytes
Desc: image002.png
URL: <http://moderndatasolusi.com/pipermail/it.team_moderndatasolusi.com/attachments/20230728/8877255b/attachment.png>
-------------- next part --------------
A non-text attachment was scrubbed...
Name: image003.png
Type: image/png
Size: 9173 bytes
Desc: image003.png
URL: <http://moderndatasolusi.com/pipermail/it.team_moderndatasolusi.com/attachments/20230728/8877255b/attachment-0001.png>