[It.team] ATOS/Bayer - Jakarta Deployment
Teh Sue Ching
Teh.Sue.Ching at ricoh.com.my
Thu Oct 5 06:19:38 UTC 2023
Hi Soenwono,
When configuring card readers on engineer's laptop, would need engineer to login to Teams to configure the card readers with me. It will be easier to coordinate to coordinate the rest of the activities.
For Cimanggis, please deliver the card readers to Bayer Cimanggis first, Bayer will decide the deployment date for Cimanggis after successful deployment for Jakarta.
Thank you.
SueChing Teh
Regional Project Manager
Ricoh Global Services Greater Asia Pacific
Business Operation Division
Vacation : -
Public Holiday : -
Training: -
-----Original Appointment-----
From: Teh Sue Ching <Teh.Sue.Ching at ricoh.com.my>
Sent: Thursday, October 5, 2023 12:22 PM
To: helpdesk at moderndatasolusi.com; it.team at moderndatasolusi.com; Erik Reinaldo; Henry Sutanto; gilang at moderndatasolusi.com
Subject: FW: ATOS/Bayer - Jakarta Deployment
When: Friday, October 13, 2023 10:00 AM-7:00 PM (UTC+08:00) Kuala Lumpur, Singapore.
Where: Microsoft Teams Meeting
Hi Sue Ching,
Noted. So our team will stand by in Jakarta site at 9 AM Jakarta time (October 13th) to perform installation. Do they need to login teams meeting?
How about Cimanggis?
Hi Helpdesk, IT Team.
Please note & schedule engineer to bring card reader to BAYER Jakarta at October 13th 09.00 to configure as per buildbook (attached) and do task as below:
Here's the tasklist to configure/install card readers, and onsite support for ATOS LRS Deployment:
#
Tasks
Owner
1
Join ATOS TEAMS Meeting (ATOS PM will coordinate the activities)
Ricoh Engineer / ATOS Print team / Bayer
2
Firmware upgrade and SOP update.
Ricoh Engineer
3
Configure card readers from Engineer's laptop - as per attached card reader configuration document.
Ricoh Engineer
4
Login to device using TEMPMASTER credentials (I will share with engineer near deployment date)
If device not in SLNX monitoring nor tempmaster not available, Ricoh engineer has to reconfigure all admin credentials according to the buildbook.
Ricoh Engineer
4
Install card reader to device front SOP.
[cid:image001.jpg at 01D9F796.F86B7FD0]
To make sure new card reader is registered in the USB Device List, go to Configuration - Device settings - program/change USB device list
Device 1:
[cid:image002.png at 01D9F796.F86B7FD0]
Set below settings on SOP:
[A screenshot of a computer program Description automatically generated]
Ricoh Engineer
5
Change and check below configurations:
1. Enable Remote Operation Panel.
2. Configure Hostnames - if Bayer decided to use new hostnames (will be provided near deployment date).
3. User Tools - Screen Features - Screen Device Settings Information --> Server Settings: "Active" | Check SSL Error: "Do not check"
4. Configurations - Device Settings - Timer --> Sleep Mode Timer: 5 mins | Auto Logout Timer: 60 Sec.
5. Service - Program --> SP 5-812-1, 2, 3, 4 (Service Tel. No. Setting): "Contact IT4U"
6. Device Management - Address Book --> Maintenance - Auto Delete User in Address Book - Auto Delete: "On"
7. Configuration - Device Settings - Email --> SMTP Server Name: smtp.de.bayer.cnb
8. Scanner - Send Settings --> Value in KB when set to "On" --> 35MB
9. Security - Network Security:
* set http (Port 80) communication to ""closed""
* set IPP Port 80 to ""closed""
* set IPP Port 631 to ""open""
1. Network - SNMP:
SNMP
active
IPv4
active
IPv6
inactive
SNMPv1,v2 Function
inactive
SNMPv1 Trap Communication
inactive
SNMPv2 Trap Communication
inactive
Permit Settings by SNMPv1 and v2
On
1. Network - SNMP v3:
SNMP
active
IPv4
active
IPv6
inactive
SNMPv3-Function
active
SNMPv3 Trap Communication
inactive
Contextname
GWNCS
Authentication Algorithm
SHA1
Encryption Algorithm
DES
Permit SNMPv3 Communication
Encrytion/Cleartext
Account Name (User)
psmaster
Access Type (User)
read-only
Access Type (Network Administrator)
read & write
Access Type (Machine Administrator)
read & write
1. Security - Root Certificate: (confirm Root certificate is installed)
install Root Certificate and activate "Bayer_Root_CA.zip"
OK
Root Certificate Check
inactive
1. Security - SSL/TLS:
TLS 1.2
active
TLS 1.1
inactive
TLS 1.0
inactive
SSL 3.0
active
Ricoh Engineer
6
Install LRS
ATOS Remote team
7
LRS Testing:
Access Card registration & Authentication
Secure Print (Pull Print)
Secure Scan:
Scan to Internal Email
Scan to External Email
Scan to OneDrive
Copier
ATOS Remote / Bayer User
8
Troubleshooting:
If LRS deployment fails, check builtbook configurations (attached the new build book) against device configurations.
Other possible issue for troubleshooting: Upgrade Device Firmware or Upgrade Java version.
Ricoh Engineer
-----Original Appointment-----
From: Teh Sue Ching <Teh.Sue.Ching at ricoh.com.my<mailto:Teh.Sue.Ching at ricoh.com.my>>
Sent: Thursday, October 5, 2023 10:24 AM
To: Teh Sue Ching; soenwono
Cc: Henry Sutanto; helpdesk at moderndatasolusi.com<mailto:helpdesk at moderndatasolusi.com>; gilang at moderndatasolusi.com<mailto:gilang at moderndatasolusi.com>; Erik Reinaldo
Subject: ATOS/Bayer - Jakarta Deployment
When: 13 October 2023 10:00-19:00 (UTC+08:00) Kuala Lumpur, Singapore.
Where: Microsoft Teams Meeting
Hi Soenwono,
This placeholder meeting will be used as Teams Chat for deployment, please ensure engineer arrived onsite by 9am (Oct 13th). Before deployment - please ensure engineer bring their laptop & mobile, download latest Firmware and SOP version, and install PCPROX Config on laptop.
Device List: est. duration per device - 2 to 2.5 hours.
Tentative Deployment
Date
Country
City
Site Code
Site Name
Site address
Building
Floor
Room # / Name
Department
Model
Serial number
IP Address
MAC Address
Hostname
Oct 13th 2023
9am to 5pm
Indonesia
Jakarta
JAK8
PT. Bayer Indonesia
Menara Astra Jl. Jendral Sudirman Kav.10-11
Menara Astra
33th Floor
EF-CH Utility Area
EF & CH
Ricoh MP C4504exSP
C738M930528
10.38.70.21
080037B217AF
RNP58387917AA86
Indonesia
Jakarta
JAK8
PT. Bayer Indonesia
Menara Astra Jl. Jendral Sudirman Kav.10-11
Menara Astra
33th Floor
PH Utility Area
PH
Ricoh MP C4504exSP
C738MA30197
10.38.70.22
080037B21885
RNP5838791865D9
Indonesia
Jakarta
JAK8
PT. Bayer Indonesia
Menara Astra Jl. Jendral Sudirman Kav.10-11
Menara Astra
33th Floor
CS Utility Area
CS
Ricoh MP C4504exSP
C738M930545
10.38.70.23
1C7D2212E136
PRN00004869
Here's the tasklist to configure/install card readers, and onsite support for ATOS LRS Deployment:
#
Tasks
Owner
1
Join ATOS TEAMS Meeting (ATOS PM will coordinate the activities)
Ricoh Engineer / ATOS Print team / Bayer
2
Firmware upgrade and SOP update.
Ricoh Engineer
3
Configure card readers from Engineer's laptop - as per attached card reader configuration document.
Ricoh Engineer
4
Login to device using TEMPMASTER credentials (I will share with engineer near deployment date)
If device not in SLNX monitoring nor tempmaster not available, Ricoh engineer has to reconfigure all admin credentials according to the buildbook.
Ricoh Engineer
4
Install card reader to device front SOP.
[cid:image001.jpg at 01D9F796.F86B7FD0]
To make sure new card reader is registered in the USB Device List, go to Configuration - Device settings - program/change USB device list
Device 1:
[cid:image002.png at 01D9F796.F86B7FD0]
Set below settings on SOP:
[A screenshot of a computer program Description automatically generated]
Ricoh Engineer
5
Change and check below configurations:
1. Enable Remote Operation Panel.
2. Configure Hostnames - if Bayer decided to use new hostnames (will be provided near deployment date).
3. User Tools - Screen Features - Screen Device Settings Information --> Server Settings: "Active" | Check SSL Error: "Do not check"
4. Configurations - Device Settings - Timer --> Sleep Mode Timer: 5 mins | Auto Logout Timer: 60 Sec.
5. Service - Program --> SP 5-812-1, 2, 3, 4 (Service Tel. No. Setting): "Contact IT4U"
6. Device Management - Address Book --> Maintenance - Auto Delete User in Address Book - Auto Delete: "On"
7. Configuration - Device Settings - Email --> SMTP Server Name: smtp.de.bayer.cnb
8. Scanner - Send Settings --> Value in KB when set to "On" --> 35MB
9. Security - Network Security:
* set http (Port 80) communication to ""closed""
* set IPP Port 80 to ""closed""
* set IPP Port 631 to ""open""
1. Network - SNMP:
SNMP
active
IPv4
active
IPv6
inactive
SNMPv1,v2 Function
inactive
SNMPv1 Trap Communication
inactive
SNMPv2 Trap Communication
inactive
Permit Settings by SNMPv1 and v2
On
1. Network - SNMP v3:
SNMP
active
IPv4
active
IPv6
inactive
SNMPv3-Function
active
SNMPv3 Trap Communication
inactive
Contextname
GWNCS
Authentication Algorithm
SHA1
Encryption Algorithm
DES
Permit SNMPv3 Communication
Encrytion/Cleartext
Account Name (User)
psmaster
Access Type (User)
read-only
Access Type (Network Administrator)
read & write
Access Type (Machine Administrator)
read & write
1. Security - Root Certificate: (confirm Root certificate is installed)
install Root Certificate and activate "Bayer_Root_CA.zip"
OK
Root Certificate Check
inactive
1. Security - SSL/TLS:
TLS 1.2
active
TLS 1.1
inactive
TLS 1.0
inactive
SSL 3.0
active
Ricoh Engineer
6
Install LRS
ATOS Remote team
7
LRS Testing:
Access Card registration & Authentication
Secure Print (Pull Print)
Secure Scan:
Scan to Internal Email
Scan to External Email
Scan to OneDrive
Copier
ATOS Remote / Bayer User
8
Troubleshooting:
If LRS deployment fails, check builtbook configurations (attached the new build book) against device configurations.
Other possible issue for troubleshooting: Upgrade Device Firmware or Upgrade Java version.
Ricoh Engineer
Thank you.
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