[It.team] FW: ATOS/Bayer - Jakarta Deployment

Thu Oct 5 04:21:45 UTC 2023

Hi Sue Ching,

Noted. So our team will stand by in Jakarta site at 9 AM Jakarta time
(October 13th) to perform installation. Do  they need to login teams
meeting?

How about Cimanggis?

Hi Helpdesk, IT Team.

Please note & schedule engineer to bring card reader to BAYER Jakarta at
October 13th 09.00 to configure as per buildbook (attached) and do task as
below: 

Here's the tasklist to configure/install card readers, and onsite support
for ATOS LRS Deployment:

#

Tasks

Owner

1

Join ATOS TEAMS Meeting (ATOS PM will coordinate the activities)

Ricoh Engineer / ATOS Print team / Bayer

2

Firmware upgrade and SOP update.

Ricoh Engineer

3

Configure card readers from Engineer's laptop - as per attached card reader
configuration document.

Ricoh Engineer

4

Login to device using TEMPMASTER credentials (I will share with engineer
near deployment date)

If device not in SLNX monitoring nor tempmaster not available, Ricoh
engineer has to reconfigure all admin credentials according to the
buildbook.

Ricoh Engineer

4

Install card reader to device front SOP.

To make sure new card reader is registered in the USB Device List, go to
Configuration - Device settings - program/change USB device list

Device 1:

Set below settings on SOP:

Ricoh Engineer

5

Change and check below configurations:

1.	Enable Remote Operation Panel.
2.	Configure Hostnames - if Bayer decided to use new hostnames (will be
provided near deployment date).
3.	User Tools - Screen Features - Screen Device Settings Information
--> Server Settings: "Active" | Check SSL Error: "Do not check"
4.	Configurations - Device Settings - Timer --> Sleep Mode Timer: 5
mins | Auto Logout Timer: 60 Sec.
5.	Service - Program --> SP 5-812-1, 2, 3, 4 (Service Tel. No.
Setting): "Contact IT4U"
6.	Device Management - Address Book --> Maintenance - Auto Delete User
in Address Book - Auto Delete: "On"
7.	Configuration - Device Settings - Email --> SMTP Server Name:
smtp.de.bayer.cnb
8.	Scanner - Send Settings --> Value in KB when set to "On" --> 35MB
9.	Security - Network Security:

* set http (Port 80) communication to ""closed""

* set IPP Port 80 to ""closed""

* set IPP Port 631 to ""open""

10.	Network - SNMP:

SNMP

active

IPv4

active

IPv6

inactive

SNMPv1,v2 Function

inactive

SNMPv1 Trap Communication

inactive

SNMPv2 Trap Communication

inactive

Permit Settings by SNMPv1 and v2

On

11.	Network - SNMP v3:

SNMP

active

IPv4

active

IPv6

inactive

SNMPv3-Function

active

SNMPv3 Trap Communication

inactive

Contextname

GWNCS

Authentication Algorithm

SHA1

Encryption Algorithm

DES

Permit SNMPv3 Communication

Encrytion/Cleartext

Account Name (User)

psmaster

Access Type (User)

read-only

Access Type (Network Administrator)

read & write

Access Type (Machine Administrator)

read & write

12.	Security - Root Certificate: (confirm Root certificate is installed)

install Root Certificate and activate "Bayer_Root_CA.zip"

OK

Root Certificate Check

inactive

13.	Security - SSL/TLS:

TLS 1.2

active

TLS 1.1

inactive

TLS 1.0

inactive

SSL 3.0

active

Ricoh Engineer

6

Install LRS

ATOS Remote team

7

LRS Testing:

Access Card registration & Authentication

Secure Print (Pull Print)

Secure Scan:

Scan to Internal Email

Scan to External Email

Scan to OneDrive

Copier

ATOS Remote / Bayer User

8

Troubleshooting:

If LRS deployment fails, check builtbook configurations (attached the new
build book)  against device configurations.
Other possible issue for troubleshooting: Upgrade Device Firmware or Upgrade
Java version.

Ricoh Engineer

-----Original Appointment-----
From: Teh Sue Ching <Teh.Sue.Ching at ricoh.com.my
<mailto:Teh.Sue.Ching at ricoh.com.my> > 
Sent: Thursday, October 5, 2023 10:24 AM
To: Teh Sue Ching; soenwono
Cc: Henry Sutanto; helpdesk at moderndatasolusi.com
<mailto:helpdesk at moderndatasolusi.com> ; gilang at moderndatasolusi.com
<mailto:gilang at moderndatasolusi.com> ; Erik Reinaldo
Subject: ATOS/Bayer - Jakarta Deployment
When: 13 October 2023 10:00-19:00 (UTC+08:00) Kuala Lumpur, Singapore.
Where: Microsoft Teams Meeting

Hi Soenwono,

This placeholder meeting will be used as Teams Chat for deployment, please
ensure engineer arrived onsite by 9am (Oct 13th).  Before deployment -
please ensure engineer bring their laptop & mobile, download latest Firmware
and SOP version, and install PCPROX Config on laptop.

Device List: est. duration per device - 2 to 2.5 hours.

Tentative Deployment 

Date

Country

City

Site Code

Site Name

Site address

Building

Floor

Room # / Name

Department

Model

Serial number

IP Address 

MAC Address

Hostname

Oct 13th 2023

9am to 5pm

Indonesia

Jakarta

JAK8

PT. Bayer Indonesia

Menara Astra Jl. Jendral Sudirman Kav.10-11 

Menara Astra

33th Floor

EF-CH Utility Area

EF & CH

Ricoh MP C4504exSP

C738M930528

10.38.70.21

080037B217AF

RNP58387917AA86

Indonesia

Jakarta

JAK8

PT. Bayer Indonesia

Menara Astra Jl. Jendral Sudirman Kav.10-11 

Menara Astra

33th Floor

PH Utility Area

PH

Ricoh MP C4504exSP

C738MA30197

10.38.70.22

080037B21885

RNP5838791865D9

Indonesia

Jakarta

JAK8

PT. Bayer Indonesia

Menara Astra Jl. Jendral Sudirman Kav.10-11 

Menara Astra

33th Floor

CS Utility Area

CS

Ricoh MP C4504exSP

C738M930545

10.38.70.23

1C7D2212E136

PRN00004869

Here's the tasklist to configure/install card readers, and onsite support
for ATOS LRS Deployment:

#

Tasks

Owner

1

Join ATOS TEAMS Meeting (ATOS PM will coordinate the activities)

Ricoh Engineer / ATOS Print team / Bayer

2

Firmware upgrade and SOP update.

Ricoh Engineer

3

Configure card readers from Engineer's laptop - as per attached card reader
configuration document.

Ricoh Engineer

4

Login to device using TEMPMASTER credentials (I will share with engineer
near deployment date)

If device not in SLNX monitoring nor tempmaster not available, Ricoh
engineer has to reconfigure all admin credentials according to the
buildbook.

Ricoh Engineer

4

Install card reader to device front SOP.

To make sure new card reader is registered in the USB Device List, go to
Configuration - Device settings - program/change USB device list

Device 1:

Set below settings on SOP:

Ricoh Engineer

5

Change and check below configurations:

1.	Enable Remote Operation Panel.
2.	Configure Hostnames - if Bayer decided to use new hostnames (will be
provided near deployment date).
3.	User Tools - Screen Features - Screen Device Settings Information
--> Server Settings: "Active" | Check SSL Error: "Do not check"
4.	Configurations - Device Settings - Timer --> Sleep Mode Timer: 5
mins | Auto Logout Timer: 60 Sec.
5.	Service - Program --> SP 5-812-1, 2, 3, 4 (Service Tel. No.
Setting): "Contact IT4U"
6.	Device Management - Address Book --> Maintenance - Auto Delete User
in Address Book - Auto Delete: "On"
7.	Configuration - Device Settings - Email --> SMTP Server Name:
smtp.de.bayer.cnb
8.	Scanner - Send Settings --> Value in KB when set to "On" --> 35MB
9.	Security - Network Security:

* set http (Port 80) communication to ""closed""

* set IPP Port 80 to ""closed""

* set IPP Port 631 to ""open""

10.	Network - SNMP:

SNMP

active

IPv4

active

IPv6

inactive

SNMPv1,v2 Function

inactive

SNMPv1 Trap Communication

inactive

SNMPv2 Trap Communication

inactive

Permit Settings by SNMPv1 and v2

On

11.	Network - SNMP v3:

SNMP

active

IPv4

active

IPv6

inactive

SNMPv3-Function

active

SNMPv3 Trap Communication

inactive

Contextname

GWNCS

Authentication Algorithm

SHA1

Encryption Algorithm

DES

Permit SNMPv3 Communication

Encrytion/Cleartext

Account Name (User)

psmaster

Access Type (User)

read-only

Access Type (Network Administrator)

read & write

Access Type (Machine Administrator)

read & write

12.	Security - Root Certificate: (confirm Root certificate is installed)

install Root Certificate and activate "Bayer_Root_CA.zip"

OK

Root Certificate Check

inactive

13.	Security - SSL/TLS:

TLS 1.2

active

TLS 1.1

inactive

TLS 1.0

inactive

SSL 3.0

active

Ricoh Engineer

6

Install LRS

ATOS Remote team

7

LRS Testing:

Access Card registration & Authentication

Secure Print (Pull Print)

Secure Scan:

Scan to Internal Email

Scan to External Email

Scan to OneDrive

Copier

ATOS Remote / Bayer User

8

Troubleshooting:

If LRS deployment fails, check builtbook configurations (attached the new
build book)  against device configurations.
Other possible issue for troubleshooting: Upgrade Device Firmware or Upgrade
Java version.

Ricoh Engineer

Thank you.

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