[It.team] FW: Cikarang Printer Details (INTERNAL)

Mon Oct 16 08:26:54 UTC 2023

Hi Helpdesk,

Tolong info teknisi untuk cek dan ikuti setting-an sesuai dengan buildbook
di:

Evonik Indonesia

Cikarang

KAWASAN INDUSTRI CIKARANG JL.JABABEKA

IMC 4500 (Recondition)

3120MB20375

Thank you. 

Regards,

Soenwono Suprapto | GMA & Direct Dept Head

T: +62 21-27937489

F: +62 21-27937486

M: +62-87771697791

 <http://www.moderndatasolusi.com/> www.moderndatasolusi.com

PT MODERN DATA SOLUSI 

 <https://goo.gl/maps/ta17fqnTWbL2> JL. Sultan Iskandar Muda No. 29,
Kebayoran Lama Utara, Kebayoran Lama - Jakarta Selatan 12240

From: Justina Sim <Justina.Sim at ricoh.com.my> 
Sent: 09 October 2023 13:07
To: soenwono <soenwono at moderndatasolusi.com>
Cc: helpdesk at moderndatasolusi.com; gilang at moderndatasolusi.com; Erik
Reinaldo <Erik at moderndatasolusi.com>; Henry Sutanto
<henry.sutanto at moderndatasolusi.com>
Subject: RE: Cikarang Printer Details (INTERNAL)

The two files that you attached is not for Evonik but for Google. 

Attached is the latest Pre-Config File.

The difference between v2.1 and v2.2 is configuration for IMC4510.

Thank you.

Kind Regards

Justina Sim 
Global Account Coordinator

Ricoh Global Services Greater Asia Pacific
Business Operation Division

Mobile Phone : +6016 640 4757

 <mailto:Justina.Sim at ricoh.com.my> Justina.Sim at ricoh.com.my
 <http://www.ricoh-ap.com/> www.ricoh-ap.com 

Advance Public Holiday Notice: 28th Sep, 13th Nov, 11th & 25th Dec

Advance Leave Notice: 

RICOH (Malaysia) Sdn Bhd   (10078-W)
UG-D6, Level Upper Ground, 
Utropolis Suites 2, Jalan Kontraktor U1/14,
40150 Shah Alam, Selangor

Website:  <http://www.ricoh.com.my/> www.ricoh.com.my

 <https://www.ricoh.com.my/> 

This message together with any attachments is confidential and intended
solely for the person or entity to whom it is addressed. It contains
information that is confidential and that may be legally privileged. If you
are not the intended recipient (or if you have received this message in
error), please notify the sender immediately by replying to this message and
delete this e-mail (and any other record of it) from your system. Please do
not copy or use it for any purpose. Recipient is advised to check this email
and any attachments for the presence of trojans or viruses. The company
accepts no liability for any damage caused by any virus transmitted by this
email.

----------------------------------------------------------------------------
------------------------------------------------------------

From: Justina Sim 
Sent: Monday, October 9, 2023 2:02 PM
To: Soenwono <soenwono at moderndatasolusi.com
<mailto:soenwono at moderndatasolusi.com> >
Cc: helpdesk at moderndatasolusi.com <mailto:helpdesk at moderndatasolusi.com> ;
gilang at moderndatasolusi.com <mailto:gilang at moderndatasolusi.com> ; Erik
Reinaldo <Erik at moderndatasolusi.com <mailto:Erik at moderndatasolusi.com> >;
Henry Sutanto <henry.sutanto at moderndatasolusi.com
<mailto:henry.sutanto at moderndatasolusi.com> >
Subject: RE: Cikarang Printer Details (INTERNAL)

Good day Sun Sun

I have not received your update if the device had been configured
accordingly or not.

Kindly provide update asap

Thank you.

Kind Regards

Justina Sim 
Global Account Coordinator

Ricoh Global Services Greater Asia Pacific
Business Operation Division

Mobile Phone : +6016 640 4757

 <mailto:Justina.Sim at ricoh.com.my> Justina.Sim at ricoh.com.my
 <http://www.ricoh-ap.com/> www.ricoh-ap.com 

Advance Public Holiday Notice: 28th Sep, 13th Nov, 11th & 25th Dec

Advance Leave Notice: 

RICOH (Malaysia) Sdn Bhd   (10078-W)
UG-D6, Level Upper Ground, 
Utropolis Suites 2, Jalan Kontraktor U1/14,
40150 Shah Alam, Selangor

Website:  <http://www.ricoh.com.my/> www.ricoh.com.my

 <https://www.ricoh.com.my/> 

This message together with any attachments is confidential and intended
solely for the person or entity to whom it is addressed. It contains
information that is confidential and that may be legally privileged. If you
are not the intended recipient (or if you have received this message in
error), please notify the sender immediately by replying to this message and
delete this e-mail (and any other record of it) from your system. Please do
not copy or use it for any purpose. Recipient is advised to check this email
and any attachments for the presence of trojans or viruses. The company
accepts no liability for any damage caused by any virus transmitted by this
email.

----------------------------------------------------------------------------
------------------------------------------------------------

From: Soenwono <soenwono at moderndatasolusi.com
<mailto:soenwono at moderndatasolusi.com> > 
Sent: Wednesday, October 4, 2023 7:09 PM
To: Justina Sim <Justina.Sim at ricoh.com.my <mailto:Justina.Sim at ricoh.com.my>
>
Cc: helpdesk at moderndatasolusi.com <mailto:helpdesk at moderndatasolusi.com> ;
gilang at moderndatasolusi.com <mailto:gilang at moderndatasolusi.com> ; Erik
Reinaldo <Erik at moderndatasolusi.com <mailto:Erik at moderndatasolusi.com> >;
Henry Sutanto <henry.sutanto at moderndatasolusi.com
<mailto:henry.sutanto at moderndatasolusi.com> >
Subject: RE: Cikarang Printer Details (INTERNAL)

Hi Justina,

My team not sure about WIM certificate. We never done that before. can you
give us guidance to do this / Can you get the IT central team in this
email?

Tomorrow I will ask my engineer to visit Evonik Indonesia to check the
setting as per buildbook first. (is the attached correct buildbook to
follow?)

Thank you. 

Regards,

Soenwono Suprapto | GMA & Direct Dept Head

T: +62 21-27937489

F: +62 21-27937486

M: +62-87771697791

 <http://www.moderndatasolusi.com/> www.moderndatasolusi.com

PT MODERN DATA SOLUSI 

 <https://goo.gl/maps/ta17fqnTWbL2> JL. Sultan Iskandar Muda No. 29,
Kebayoran Lama Utara, Kebayoran Lama - Jakarta Selatan 12240

From: Justina Sim <Justina.Sim at ricoh.com.my
<mailto:Justina.Sim at ricoh.com.my> > 
Sent: Wednesday, October 4, 2023 5:08 PM
To: soenwono <soenwono at moderndatasolusi.com
<mailto:soenwono at moderndatasolusi.com> >
Cc: Salim, Jimmy <jimmy.salim at evonik.com <mailto:jimmy.salim at evonik.com> >;
'Nurhakim, Ridwan' <ridwan.nurhakim at evonik.com
<mailto:ridwan.nurhakim at evonik.com> >
Subject: RE: Cikarang Printer Details

Good day Sun Sun

GSSC Team tried installing SLNX but failed to do so.

Please see here the update and what needs to be done.

We have encountered an issue regarding the unavailability of the WIM for the
machine, as indicated in the screenshot below. In addition, we see that the
hostname is not yet linked to the machine.

Would it be possible to arrange for an onsite engineer to replace the WIM
certificate?

Kindly let me know when can engineer do the needful.

Thank you.

Kind Regards

Justina Sim 
Global Account Coordinator

Ricoh Global Services Greater Asia Pacific
Business Operation Division

Mobile Phone : +6016 640 4757

 <mailto:Justina.Sim at ricoh.com.my> Justina.Sim at ricoh.com.my
 <http://www.ricoh-ap.com/> www.ricoh-ap.com 

Advance Public Holiday Notice: 28th Sep, 13th Nov, 11th & 25th Dec

Advance Leave Notice: 

RICOH (Malaysia) Sdn Bhd   (10078-W)
UG-D6, Level Upper Ground, 
Utropolis Suites 2, Jalan Kontraktor U1/14,
40150 Shah Alam, Selangor

Website:  <http://www.ricoh.com.my/> www.ricoh.com.my

 <https://www.ricoh.com.my/> 

This message together with any attachments is confidential and intended
solely for the person or entity to whom it is addressed. It contains
information that is confidential and that may be legally privileged. If you
are not the intended recipient (or if you have received this message in
error), please notify the sender immediately by replying to this message and
delete this e-mail (and any other record of it) from your system. Please do
not copy or use it for any purpose. Recipient is advised to check this email
and any attachments for the presence of trojans or viruses. The company
accepts no liability for any damage caused by any virus transmitted by this
email.

----------------------------------------------------------------------------
------------------------------------------------------------

From: Salim, Jimmy <jimmy.salim at evonik.com <mailto:jimmy.salim at evonik.com> >

Sent: Wednesday, September 27, 2023 1:58 PM
To: Justina Sim <Justina.Sim at ricoh.com.my <mailto:Justina.Sim at ricoh.com.my>
>
Subject: RE: Cikarang Printer Details

Hi Justina,

I have added this before you informed us on the missing software license
quotation, which is a few weeks ago.

This should not be an issue.

Best regards,

Jimmy Salim
Workplace Operation – Advanced Services | IT
Phone: +65 6809 6552 | Mobile: +65 8112 1242 | Email: jimmy.salim at evonik.com
<mailto:jimmy.salim at evonik.com> 

Evonik (SEA) Pte. Ltd.
3 International Business Park #07-18 | Nordic European Centre | Singapore
609927

www.evonik.com.sg <http://www.evonik.com.sg/> 

 <https://www.linkedin.com/company/evonik/> LinkedIn |
<https://twitter.com/evonik> Twitter |
<https://www.instagram.com/evonikofficial/> Instagram |
<https://www.facebook.com/Evonik/> Facebook

Supervisory Board: Bernd Tönjes, Chairman

Executive Board: Christian Kullmann, Chairman | Dr. Harald Schwager, Deputy
Chairman | Thomas Wessel | Ute Wolf

Registered Office: Essen | Register Court: Essen | Local Court | Commercial
Registry B 19474

From: Justina Sim <Justina.Sim at ricoh.com.my
<mailto:Justina.Sim at ricoh.com.my> > 
Sent: Wednesday, September 27, 2023 1:57 PM
To: Salim, Jimmy <jimmy.salim at evonik.com <mailto:jimmy.salim at evonik.com> >
Subject: RE: Cikarang Printer Details

[  TRUSTED SENDER  ]

Good day Jimmy

Thankyou for providing the information.

May I know when will the hostname and IP address be available for GSSC to
connect to device?

I was informed that it takes a while for DHCP record to fully updated across
Evonik's network; it takes approx. 4 hours or so.

Thank you.

Kind Regards

Justina Sim 
Global Account Coordinator

Ricoh Global Services Greater Asia Pacific
Business Operation Division

Mobile Phone : +6016 640 4757

 <mailto:Justina.Sim at ricoh.com.my> Justina.Sim at ricoh.com.my
 <http://www.ricoh-ap.com/> www.ricoh-ap.com 

Advance Public Holiday Notice: 28th Sep, 13th Nov, 11th & 25th Dec

Advance Leave Notice: 

RICOH (Malaysia) Sdn Bhd   (10078-W)
UG-D6, Level Upper Ground, 
Utropolis Suites 2, Jalan Kontraktor U1/14,
40150 Shah Alam, Selangor

Website:  <http://www.ricoh.com.my/> www.ricoh.com.my

 <https://www.ricoh.com.my/> 

This message together with any attachments is confidential and intended
solely for the person or entity to whom it is addressed. It contains
information that is confidential and that may be legally privileged. If you
are not the intended recipient (or if you have received this message in
error), please notify the sender immediately by replying to this message and
delete this e-mail (and any other record of it) from your system. Please do
not copy or use it for any purpose. Recipient is advised to check this email
and any attachments for the presence of trojans or viruses. The company
accepts no liability for any damage caused by any virus transmitted by this
email.

----------------------------------------------------------------------------
------------------------------------------------------------

From: Salim, Jimmy <jimmy.salim at evonik.com <mailto:jimmy.salim at evonik.com> >

Sent: Wednesday, September 27, 2023 1:11 PM
To: Justina Sim <Justina.Sim at ricoh.com.my <mailto:Justina.Sim at ricoh.com.my>
>
Subject: Cikarang Printer Details

Hi Justina,

As requested, below is the printer details:

Printer Model: IM C4500
S/N: 3120MB20375
Evonik Host Name: PR0300062
IP Address: 10.208.128.178

Please do let me know if you need more information.

Thank you.

Best regards,

Jimmy Salim
Workplace Operation – Advanced Services | IT
Phone: +65 6809 6552 | Mobile: +65 8112 1242 | Email: jimmy.salim at evonik.com
<mailto:jimmy.salim at evonik.com> 

Evonik (SEA) Pte. Ltd.
3 International Business Park #07-18 | Nordic European Centre | Singapore
609927

www.evonik.com.sg <http://www.evonik.com.sg/> 

 <https://www.linkedin.com/company/evonik/> LinkedIn |
<https://twitter.com/evonik> Twitter |
<https://www.instagram.com/evonikofficial/> Instagram |
<https://www.facebook.com/Evonik/> Facebook

Supervisory Board: Bernd Tönjes, Chairman

Executive Board: Christian Kullmann, Chairman | Dr. Harald Schwager, Deputy
Chairman | Thomas Wessel | Ute Wolf

Registered Office: Essen | Register Court: Essen | Local Court | Commercial
Registry B 19474

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