[It.team] ***SPAM*** HALEON firmware install on site technician needed as standby

[henry.sutanto at moderndatasolusi.com]

Hi Michael,

Good Morning,

Noted and thank you, we will order a technician to visit Haleon on the 
agreed date, July 26, 2024.

Thank you and Regards,

Henry Sutanto

On 18-07-2024 01:21, Michael Floeter wrote:

> Internal
> 
> Hi Soenwono, Henry.
> 
> I am writing to you as the global project manager from Ricoh Europe who 
> is working on the Firmware and then SLNX upgrade for Haleon.
> 
> We need to upgrade the Firmware on older devices before we can carry 
> out the SLNX upgrade.
> 
> In most cases we will do this remotely , but in some cases, this does 
> not always work fully and can cause an issue which then requires a 
> technician to visit the site to resolve.
> 
> I would therefore like to ask you to have a technician on standby on 
> the 26th of July at 9 am at the Haleon  site in order to send him/her 
> on site to resolve any issue and carry out the Firmware upgrade 
> manually please.
> 
> If the remote Firmware upgrade fails, you will be updated on the result 
> of the upgrade overnight so that the technician is informed that 
> morning.
> 
> There is 3 devices that requires this action: (the first 2 of them also 
> need JAVA updated)
> 
> Serial Number
> 
> Region
> 
> Country
> 
> Site
> 
> Site Code
> 
> Device Display Name
> 
> Device Host Name
> 
> Device IP Address
> 
> Model SLNX
> 
> Family Type
> 
> SLNX Status
> 
> SLNX Compatible
> 
> SLNX Upgrade Scope
> 
> Firmware Update Required
> 
> Java Update Required
> 
> G586PB00952
> 
> APAC
> 
> Indonesia
> 
> Pulogadung
> 
> PUL
> 
> PULMFP006-H
> 
> PULMFP006
> 
> 10.237.196.214
> 
> MP 305+
> 
> Family 16
> 
> SLNX
> 
> Yes
> 
> Yes
> 
> Yes
> 
> Yes
> 
> G587P400661
> 
> APAC
> 
> Indonesia
> 
> Pulogadung
> 
> PUL
> 
> PULMFP007-H
> 
> PULMFP007
> 
> 10.237.196.215
> 
> MP 305+
> 
> Family 16
> 
> SLNX
> 
> Yes
> 
> Yes
> 
> Yes
> 
> Yes
> 
> C398PC00837
> 
> APAC
> 
> Indonesia
> 
> Pulogadung
> 
> PUL
> 
> PULMFP008
> 
> PULMFP008
> 
> 199.28.98.63
> 
> MP 2555
> 
> Family 4
> 
> SLNX
> 
> Yes
> 
> Yes
> 
> Yes
> 
> No
> 
> Please confirm the standby is scheduled if required.
> 
> The sooner the better would be so much appreciated.
> 
> Thanks and kind regards,
> 
> Michael Floeter
> Global Project Manager
> 
> Advance Leave Notice:   15th to 19th July Training course
> 
> 1st to 9th August Annual leave
> 
> 26th August Public Holiday
> 
> 27th August to 13th September Annual leave
> 
> 25th & 26th December Public Holiday
> 
> Ricoh Europe PLC
> 20 Triton Street,
> London, NW1 3BF
> UK
> Tel:      +44(0)20 7465 1139
> Mobile: +44 (0)7825898128
> michael.floeter at ricoh-gs.com
> www.ricoh-europe.com
> 
> [1]


Links:
------
[1] http://www.ricoh-europe.com
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