[It.team] GSK Indonesia INC00002198007

[Patricia Foong]

Dear @EMEA-RSD-incident-management<mailto:EMEA-RSD-incident-management at ricoh-europe.com>,

Please be informed that it is a bank holiday in Indonesia and will only resume tomorrow (27th).

Dear PTM team,

Kindly advise when can an engineer/technician to be dispatched on site to fix this incident ticket by return email.

Thank you.
Advance Leave Notice:  Nil
Public Holiday: Nil


Thank you.
Patricia Foong
Senior Global Account Coordinator
Ricoh Global Services Greater Asia Pacific
Business Operation Division
Mobile Phone : +6016 410 4493
patricia.foong at ricoh.com.my<mailto:patricia.foong at ricoh.com.my>
RICOH (Malaysia) Sdn Bhd  (10078-W)
UG-D6, Level Upper Ground,
Utropolis Suites 2, Jalan Kontraktor U1/14,
40150 Shah Alam, Selangor,
Malaysia.

Service Hotline: 1300 88 8228
Website: www.ricoh.com.my<http://www.ricoh.com.my/>

[cid:image002.jpg at 01D97851.1D3C8590]<https://www.ricoh.com.my/>

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From: EMEA-RSD-incident-management <EMEA-RSD-incident-management at ricoh-europe.com>
Sent: Wednesday, April 26, 2023 2:49 PM
To: helpdesk at moderndatasolusi.com; Henry Sutanto <henry.sutanto at moderndatasolusi.com>; ",it.team at moderndatasolusi.com"@mx0b-00324b01.pphosted.com; it.team at moderndatasolusi.com; harmunanto.sigit_moderndatasolusi.com <harmunanto.sigit at moderndatasolusi.com>; Patricia Foong <Patricia.Foong at ricoh.com.my>
Subject: GSK Indonesia INC00002198007

Good morning team Kindly advice when engineer will be onsite to attend to this iNC please: INC00002198007 Indonesia 25-04-2023 09: 29: 07 E164M150177 Printer jkamfp002 unable to connect INC2739320 Thank you Best regards. Heather Petersen Regional
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Good morning team


Kindly advice when engineer will be onsite to attend to this iNC please:

INC00002198007
Indonesia
25-04-2023 09:29:07
E164M150177
Printer jkamfp002 unable to connect

INC2739320

Thank you



Best regards.


Heather Petersen
Regional Service Desk Incident Manager
Annuity and Service
Heather.petersen at ricoh-europe.com<mailto:Heather.petersen at ricoh-europe.com>
[cid:image003.png at 01D97851.1D3C8590]

Ricoh Europe Holdings PLC is a company registered in England, under company number 06273215, with a registered office at 20 Triton Street, London, NW1 3BF. The UK business of Ricoh Europe Holdings PLC is operated by: (i) Ricoh Europe PLC, a company registered in England under company number 00720944, with a registered office at 20 Triton Street, London, NW1 3BF; (ii) Ricoh UK Limited, a company registered in England under company number 01271033, with a registered office at Ricoh House, 800 Pavilion Drive, Northampton, NN4 7YL; and (iii) Ricoh Capital Limited, a company registered in England under company number 03001351, with a registered office at 20 Triton Street, London, NW1 3BF Please consider the environment before printing this e-mail
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